Key Responsibilities: Team Supervision & Training: Recruit, train, and manage customer service staff in both the post office and retail sections. Foster a customer-first environment to maintain high standards of service. Customer Service Excellence: Ensure all customers experience friendly, accurate, and efficient service from greeting to checkout. Address escalated inquiries and customer concerns with professionalism and empathy. Operational Management: Post Office: Oversee mail and package processing, ensuring accuracy and compliance with postal guidelines. Training will be provided on all post office procedures. Retail Supermarket: Supervise cashier operations, merchandising, and inventory levels, ensuring the store is organized, stocked, and visually appealing. Sales & Customer Retention: Develop strategies to enhance customer satisfaction, loyalty, and retention. Identify opportunities for upselling and promoting additional products and services. Process Optimization: Identify and implement improvements in customer service processes across both post office and retail functions, focusing on efficiency and reducing wait times. Safety & Compliance: Ensure adherence to company policies and regulatory requirements, including cash handling, security protocols, and health and safety standards. Reporting & Analytics: Monitor and report on customer service performance, analyzing data to identify trends and inform decision-making. Qualifications: Experience: 2-4+ years in a management or supervisory role in customer service, ideally within a retail or related field. (No prior post office experience is required; full training will be provided.) Education: High school diploma or equivalent (Bachelor’s degree in Business or related field is a plus). Skills: Strong leadership and team management skills Excellent communication and interpersonal abilities Organized, detail-oriented, and efficient Proficiency with point-of-sale (POS) systems and customer service technology Conflict resolution and problem-solving capabilities Personal Attributes: Customer-focused and passionate about delivering high-quality service Calm and professional under pressure, able to manage a busy environment Adaptable and quick to learn new processes and procedures Benefits: Competitive salary Employee discounts in-store Health and wellness benefits Paid time off and holidays Opportunities for training and career development About VY Trader LTD: At VY Trader LTD, we are dedicated to enhancing your everyday life with a diverse range of quality products. Operating across multiple sectors, we’ve built a reputation for delivering value, convenience, and customer satisfaction. Whether you’re shopping for household essentials, premium stationery, or stylish homewares, we strive to offer you the very best in every category. Equal Opportunity Employer VY Trader LTD is an equal opportunity employer, committed to fostering an inclusive and welcoming workplace for all team members. Application Instructions: To apply, please submit your resume and a cover letter detailing your relevant management experience and interest in the role. This description reflects the essence of VY Trader LTD, aligning with your brand’s commitment to quality and customer satisfaction across sectors. Job Type: Full-time Pay: £33,000.00-£39,000.00 per year Benefits: Company pension Employee discount Store discount UK visa sponsorship Schedule: 10 hour shift 12 hour shift Every weekend Flexitime Weekend availability Work Location: In person Expected start date: 02/01/2025
We are seeking a business partner to manage the bar in a restaurant . An experienced bar manager in hospitality with people and service skills to manage a bar in the restaurant. He or she must have the skill to work behind a bar and in front of a house. You’ll also need bags of personality and a can-do attitude that might see you cleaning the beer line and making cocktails. if that’s what it takes to keep the business on track that day. Key tasks Training and motivating your staff Doing regular stock-takes and ordering as necessary Handling deliveries Maintaining the condition of beer and wine Making cocktails Capable of organising events to improve bar income Overseeing or liaising with the kitchen Enforcing health and safety rules Adhering to budgets, increasing profits, and managing cashflow Dealing with all levels of customers Marketing by the use of social media platforms Job Types: Full-time, Permanent Expected hours: No less than 8 per week Additional pay: Performance bonus Benefits: Company pension Discounted or free food Employee discount UK visa sponsorship Schedule: 12-hour shift Monday to Friday Weekend availability
Overview Ornate i Ltd provides continuous support and good quality applications for admissions in higher education in the UK. We aim to deliver the best match between student needs and the Universities we partner with. We are seeking a highly organised and proactive Office Manager to join our team and contribute to our ongoing success. The Office Manager will be responsible for day-to-day administrative operations of our office. Duties · Day to day management and running of the office. · Develop, implement and manage the Health & Safety policy. · Ensure the office is organized, efficient, and well-maintained. · Manage the facilities and maintain security. · Ensure all staff and visitors have a comfortable and safe working environment. · Liaise with agents and maintain university communications. · Liaise with agents and proceed invoices for payment per the company’s policy. · Help to organise staff and marketing events. · Manage office supplies, equipment, and inventory, placing orders as needed. · Organise IT support. · Keep accurate records. · Report to the Head of the Admin team Experience Excellent organizational and time management skills; Strong written and verbal communication abilities. Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace). Basic knowledge of bookkeeping and financial management. Ability to multitask and prioritize tasks effectively. Strong interpersonal skills and a customer service-oriented mindset. A level in business administration or a related field preferred but not mandatory. Experience in UK student recruitment or International student recruitment preferred but not mandatory. Join our team today and be part of a dynamic marketing environment where your skills will make a significant impact on our company's success. Job Types: Full-time, Permanent Pay: £35,000.00-£38,700.00 per year Additional pay: Bonus scheme Commission pay Performance bonus Yearly bonus Benefits: Company events Company pension Referral programme UK visa sponsorship Work from home Flexible language requirement: English not required Schedule: Monday to Friday Overtime Education: A-Level or equivalent (preferred) Experience: Office Management: 2 years (preferred) Work Location: In person Application deadline: 25/10/2024 Reference ID: Ornatei2024 Expected start date: 25/11/2024
**Location:** London **Company:** Olive Base Ltd **Position:** Chef **Job Type**: Full-time (In Person) **Salary:** £39,000 – £42,000 per year + Performance bonus Olive Base Ltd, in partnership with Fireaway Pizza, is seeking a skilled and passionate Chef to join our team at our Dalston location. As part of one of the fastest-growing pizza franchises in the UK, you will have the opportunity to showcase your culinary skills, not only in pizza preparation but also in other kitchen duties, menu planning, and staff management. **Key Responsibilities:** Prepare, season, and cook pizzas and a variety of other dishes, ensuring high standards of taste and quality. Plan and assist in developing menus to keep the offerings fresh and exciting. Supervise and instruct kitchen staff, maintaining smooth and efficient operations. Ensure compliance with food hygiene, health, and safety regulations in the kitchen. Requisition and purchase food supplies, ensuring quality and proper inventory levels. Monitor the preparation and presentation of dishes to meet customer satisfaction. Maintain cleanliness and organization of the kitchen and equipment. **Qualifications and Experience:** No formal academic requirements; on-the-job training will be provided. NVQs/SVQs, BTEC Certificates, Diplomas, or foundation degrees are advantageous. Experience in a similar role as a Chef is required. Familiarity with food safety, hygiene, and health standards is essential. Leadership skills and the ability to work in a fast-paced environment. **What We Offer:** Further Training Provided: Access to ongoing professional development and training opportunities. Professional Growth: Opportunities to expand your skills and advance your career. **Compensation:** £31000 – £39000 yearly salary depending on experience + performance bonus. **Benefits:** Company pension Free parking UK visa sponsorship (if applicable) **Additional Details:** Application Deadline: 05/10/2024 Expected Start Date: 20/11/2024 We are excited to find a motivated chef to join our dynamic team!