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Team Lead, Corporate Events Employment Type : Full-time Location: London Work Site Type: Hybrid Building a Brand Starts with a Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. What You Would Get To Do The Team Lead is responsible for collaborating with the Team Manager on a dedicated account, understanding the strategic approach to the client's account, and providing on-the-ground insight into the client's business and potential opportunities. This role will manage several company and client initiatives simultaneously, supporting C-level and senior stakeholders, and will also be responsible for key business relationships and team management. This role may be required to support a book of work for planning, venue sourcing, attendee data management, roadshow management or event technology, depending on the role alignment. Your Contributions Collaborate with the Team Manager to understand the strategic approach to the client account, providing on-the-ground insight into the client's business and opportunities, while offering input on key challenges and driving the business with a strong understanding of the larger organizational picture Mentor and develop 5-12 direct reports, conducting performance development conversations and managing the process Oversee the team's workload, ensuring a clear understanding of capacity and pressure points through regular 1:1 meetings. Field questions and offer advice to team members to assist with creative problem-solving and knowledge sharing. Manage vacation schedules and approve monthly expenses. Ensure the team maintains strong, positive relationships with clients Collaborate with the Team Manager to ensure development opportunities, effective business coverage, and continuity, including succession planning. FIRST ambassador; participate and engage with FIRST initiatives and extracurricular activities where possible Lead and motivate the team to work efficiently, fostering positive communication and an open, inclusive environment that ensures good team morale. Liaise with the Team Manager and P&C team on talent development and recruitment for open direct report roles, while overseeing the onboarding and offboarding processes Active training and development of the FIRST Team. Encourage direct reports to be knowledgeable of best practices, new suppliers, services, and venues and to be proactive with ideas and creative solutions Liaise with stakeholders to refine workstreams for efficiency, meet evolving business requirements, and proactively assist with ad hoc projects, troubleshooting problems and optimizing workflows, particularly during periods of change Refine and drive best practice; ensure team adheres to firms SOP and compliance requirements Manage up; raise and escalate potential concerns and successes to management on a regular reporting basis If applicable, this role may be required to support a book of work for planning, venue sourcing, attendee data management, roadshow management or event technology, depending on the role alignment within a specific client account, which includes end to end project management for the book of work assigned Work seamlessly with key internal partners and stakeholders on event deliverables and to understand and drive event objectives forward; consistently maintain excellent client relations even in challenging situations Travel for on-site management when necessary What We Are Looking For People management experience preferred Advanced experience of events and conferences, including but not limited to C-level executive events, cocktail receptions and meetings and conferences Experience with venue sourcing, including extensive knowledge in contracting, negotiation and commission collection, may be required Experience with event and registration technology, particularly Cvent and Dealogic / Conference Manager, may be required Experience with virtual platforms, including but not limited to Zoom, Webex and On24, may be required Extensive experience in working with and managing senior clients Strong leadership experience; both leading and motivating colleagues in a manner that enhances working relationships and encapsulates the company brand and values Advanced project management skills with the ability to manage multiple projects simultaneously Excellent written and oral communication skills at all levels Strong proficiency with Microsoft Office, specifically Excel Extensive industry knowledge of new suppliers, venues, services, and best practices Strong client management skills with the ability to influence and lead by example, fostering a positive environment Ability to create best practices and take on new initiatives independently Client-centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever-changing demands and different client work styles Motivated, self-starter, ability to take direction and work independently; ability to think innovatively Leadership/influencing/negotiation and decision-making skills At FIRST, we believe that the passion, creativity, and commitment of our teams drive our success. That's why we offer a range of benefits and perks to support your personal and professional growth Private Medical Insurance with BUPA from day one 28 Days Annual Leave PLUS Bank Holidays Personal Volunteer Day 20 Days of Sick Pay each Year Enhanced Parental Leave (Maternity & Paternity) Wellness Stipend Complimentary access to Headspace, Rocket Lawyer & Maven Life Insurance Employee Assistance Program (EAP) Cycle to Work Scheme Season Ticket Loan Mobile Phone Allowance Pension Scheme Enhancements Discretionary Bonus Structure Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. #LI-TS1 #LI-hybrid FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles. 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Are you passionate about helping others? Do you have 12+ months of UK-based post registration experience as an NMC registered nurse (RGN, RNLD, RMN) or HCPC registered paramedic, physiotherapist, or occupational therapist? Are you interested in a job that allows you to use your clinical skills in a different way whilst keeping your clinical registration? If so, then joining Ingeus UK as a Functional Assessor may be the perfect opportunity for you. From your first day, youll join a welcoming and skilled team and be supported through specialist training delivered by our Learning Academy, which includes one-to-one coaching, mentoring and workshops to guide you towards achieving full DWP accreditation. Our culture treats everyone with dignity and respect, ensuring that every individual is comfortable, confident, and recognised for the value of their contributions. Well give you the tools you need to give you the best transition journey into your new position, as well as supported virtual and self-directed CPD. In addition, youll get access to a wide range of development opportunities include gaining experience in other areas such as Training Lead, Quality Lead and Clinical Practice Lead positions. Of course, this also includes opportunities across other clinical and healthcare business areas within the wider APM Group. What we can offer you includes: 25 days annual leave + Bank Holidays Up to 10% quarterly bonus Supported/paid CPD for clinicians, registration fees reimbursed Private pension scheme Private Medical insurance Maternity and Parental Leave Online shopping discounts Variety of other financial and lifestyle options As a Functional Assessor, your primary responsibilities will be: Conducting health and disability assessments to understand each persons unique needs. Carry out Personal Independence Payment (PIP) assessments of individuals of working age who have long term physical or mental health conditions or disabilities, their ability to carry out certain everyday tasks or their ability to get around safely. Preparing detailed reports and recommendations for submission to the Department of Work and Pensions. Collaborating with colleagues to provide high-quality service to claimants and contribute to the continued improvement and service excellence of health assessment services in the UK. What we are looking for: At least 12-months post-registration experience gained in the UK as an NMC registered nurse or HCPC paramedic, physiotherapist, or occupational therapist in the UK. Experience treating a wide range of physical and mental health conditions preferred. Strong critical analysis and logical thinking skills. Proficiency in IT tools for documentation and communication. We welcome neurodiverse colleagues and provide a detailed breakdown of our application, screening, and interview process. For assistance or alternative formats during the recruitment process, please email us at . Please note we are unable to provide visa sponsorship TPBN1_UKTJ