Visitor experience jobs in United Kingdom

Welcome to Warner Bros. Discovery… the stuff dreams are made of! \n\n Who We Are… \n At Warner Bros. Discovery, we’re not just about wizards, dragons, and superheroes. We’re a vibrant community of storytellers, creators, and dreamers who bring iconic content and beloved brands to life. Here, you’ll find career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best self. Join us, and thrive in an environment where you are supported and celebrated! \n\nYour New Role...\n We’re thrilled to announce an exciting opportunity within our dynamic Technical Services team at the Warner Bros. Studio Tour - The Making Of Harry Potter (WBSTL). As a key member of our team, you’ll take on frontline Duty Technician responsibilities, ensuring our show systems, lighting, and sound are nothing short of magical! \n This is a twelve-month fixed-term contract position. \n\nYour Role Accountabilities...\n\n Setup, operate, maintain, troubleshoot, and control industry-leading show technology, including lighting, sound, video, and integrated systems to ensure a consistent visitor experience. \n Deliver all technical and exhibition-related maintenance requirements within agreed schedules and standards. \n Assist with the delivery of live events as needed. \n Ensure public and staff safety at all times. \n Monitor and protect assets and equipment to maintain quality and reliability. \n Comply with internal health and safety regulations and working practices. \n Maintain effective communication across departments, including Visitor Experience, Studio Facilities, and Corporate Archive. \n Collaborate as part of a technical project team for themed feature development, installation, and maintenance projects. \n Contribute to the day-to-day operations of WBSTL, covering weekends, evenings, and school holidays on a shift pattern. \n\n\nQualifications & Experiences...\n\n A proven track record in a similar maintenance position, preferably in the entertainment or visitor attraction industry. \n Knowledge of live event production and relevant audio-visual skills. \n Experience with installed audio-visual show systems, including fault finding and troubleshooting. \n Basic carpentry and maintenance skills, along with a good working knowledge of workshop environments. \n Experience in an operational and customer-facing environment with significant public interaction. \n Proven IT skills, with a sound knowledge of Microsoft Office and associated packages. \n Basic knowledge of IT switch networks and IP-based control systems. \n\n\nWorking Pattern\n This is a full-time position, averaging 40 hours per week. The role operates on a flexible rota, including a mix of early, mid, and late shifts, ranging from 6:30 AM to 10:45 PM. You’ll be required to work every other weekend as part of your regular schedule. \n\nHow We Get Things Done…\n At WBD, our guiding principles are the core values that shape our operations. We encourage you to explore these values and see how they resonate with you. We look forward to discussing them during your interview! \n\nChampioning Inclusion at WBD\n Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion, marital status, pregnancy, parenthood, disability, or any other protected category. \n If you’re a qualified candidate with a disability and require adjustments during the application process, we encourage you to explore our accessibility resources for guidance.

As Welcome Team Leader you will work as part of the Engagement team, leading a team of Welcome Hosts to provide a warm welcome and overall excellent visitor experience at Southwark Cathedral. Acting as a central point of contact, you will lead, support and develop the Welcome Team to deliver a friendly and engaging visit and ensure a high standard of customer service. You will work closely with the Head of Engagement to support the development of the Welcome Team through training and support, organise rotas and ensure adequate cover of all positions, and support the overall goal to increase visitor numbers, donations and visitor engagement. If you have experience in: • Managing a team, supervision and team training, • Working within a heritage, public engagement or visitor attraction setting, • Dealing with customer feedback or complaints And are: • Customer focused, passionate about excellent engagement and welcome, • A skilled and engaging communicator, • Committed to continuous organisation improvement and the ability to act as an agent of change, with an understanding of and enthusiasm for the Cathedral’s overall vision and values, and sympathy with the Christian faith. Then we would love to hear from you. Main Duties and Responsibilities • Act as main point of contact with Welcome Team acting for daily visitor engagement operations, liaising with other onsite teams, including Vergers, Retail, Property and Enterprise;, • Line manage the paid Welcome Team, ensuring a high standard of welcome and visitor service is provided;, • Carry out regular walk rounds of the site to support Welcome Team members, collaborate and provide feedback and ensure standards are consistently met;, • Cover Welcome Team positions as an when required, providing a welcoming, friendly and engaging visitor experience to all visitors to the Cathedral;, • Organise monthly rotas for the Welcome Team to ensure all days are adequately staffed, managing annual leave, sickness and overtime requests;, • Work alongside the Head of Engagement to develop and maintain training sessions and ensure mandatory training is up to date;, • Attend weekly Cathedral Diary meetings and manage daily service sheets and promotional materials;, • Handle complaints procedure and any difficult customers;, • Manage the recording of daily visitor numbers and donation figures;, • Take the lead on card payments for on the day ticket sales for public and group tours, and other engagement events;, • Attend the Health and Safety Committee and ensure the Welcome Team are confident and compliant with all health, safety, security and safeguarding policies and procedures;, • Take an active role in providing visitors with information about the Cathedral and its history, upcoming events, donation points, services and more;, • Communicate with pre-booked and un-booked tour groups requiring access to the Cathedral;, • Refer any visitor in need of pastoral care to the Day Chaplain or clergy;, • Encourage visitors to donate to the Cathedral through the various platforms available in the Cathedral and online and to encourage those making a donation to Gift Aid it should they be eligible to do so;, • Direct visitors to the Cathedral Shop and Café encouraging secondary spend;, • Promote the sale of information products such as the Visitor Map and Guidebook; Closing date: 11.59pm on Wednesday, June 17th Interviews are planned for Friday, June 26th Introduction to the Cathedral Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all. The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 290,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all. Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law. Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training. Appointment to this role is subject to satisfactory references and the right to work in the UK.

Technical Lead – Estates East London £55,000-£59,000 salary + excellent benefits A major national cultural institution is seeking an experienced Technical Lead to oversee engineering operations across its East London museum sites. This portfolio includes a collection store, a newly developed museum and a high-footfall family site — all requiring robust mechanical, electrical and life safety systems to protect collections and ensure a safe, seamless visitor experience. The Role You will take responsibility for the performance, compliance and optimisation of all M&E and life safety systems across the estate. Key responsibilities: • Delivering planned and reactive maintenance, • Ensuring full statutory compliance across M&E, public health and life safety systems, • Managing MEP and life safety contractors, monitoring KPIs and service performance, • Maintaining environmental conditions within collection spaces, • Monitoring utilities and driving energy efficiency, • Delivering minor works and refurbishment projects, • Assessing system condition and recommending remedial works, • Supervising contractors in line with CDM and building safety legislation, • Acting as technical lead on capital projects and commissioning, • Managing budgets and procurement processes, • Participating in a 24/7 emergency response rota, • Embedding sustainability and inclusive working practices About You You will hold a recognised qualification (or equivalent experience) in mechanical, electrical or building services engineering. You will bring strong technical expertise, experience managing hard FM contracts, and a thorough understanding of statutory compliance within complex, public-facing buildings. Confidence using BMS and CAFM systems is essential. Organised, accountable and collaborative, you will be comfortable managing multiple priorities in a live operational environment. Get in touch with Rosemary from Allen Lane for more details

‘The best school I’ve ever worked at: the culture, the staff and students, the training, everything!’ (staff member) ‘I was amazed at what a great atmosphere the school exuded, how well turned out the children were and how polite and bright they all seemed’ (visitor) The Bridge Academy is a truly exceptional school. Our students’ progress is consistently excellent and our superb personal development offer means that over the last few years we have been national debating champions, enjoyed a host of sporting successes and won both the Incorporated Society of Musicians Gold Award and the Hackney Mayor’s award for music. Do You: • Believe 100% in a warm/strict approach?, • Strive for academic rigour?, • Prioritise and take responsibility for student outcomes and act accordingly?, • Believe that students from any background can succeed in a school where standards are high enough?, • Never stop trying to improve and view feedback as a gift? We are seeking to appoint an Exams Officer who is totally aligned with our values of Hard Work, Integrity and Kindness and who strives for Excellence in everything they do. Our mission is to ensure that all students can go on to succeed at a good University, thrive in their chosen field and live a great life. Can you help us to fulfil this? If so, we could be the Academy for you. The successful candidate will have: • A strong commitment to excellent service delivery., • Previous Exam Officer experience and the ability to work within a fast-paced, busy office environment., • Confidence in using MIS systems (e.g. Bromcom) and Excel at an advanced level., • Excellent organisational, communication and analytical skills, attention to detail and accuracy., • A solution-focused mindset., • The ability to effectively manage a team of exam invigilators. Contract: Permanent, full-time, all year round. Salary: Salary Point Range 25 – 29: £34,499 - £38,390 per annum. These figures will increase if an inflationary increase is awarded from September 2026. We encourage applicants from all sectors of the community to apply. For further details about this opportunity, please refer to the Job Description, Person Specification and Information Pack available via the apply link. To submit an application, please complete the online application form using the apply link. Closing date: 9am on Friday, 19 June 2026. Start date: July 2026, subject to the completion of the pre-employment checks process. The Bridge Academy is committed to safeguarding and promoting the welfare of children. We expect all staff to share this commitment. All appointments will be subject to the necessary safeguarding checks, including receipt of a satisfactory Enhanced DBS check with barred list information.

Welcome to Warner Bros. Discovery… the stuff dreams are made of! \n\nWho We Are\n At Warner Bros. Discovery, we’re not just about wizards, dragons, and superheroes; we’re about the storytellers, creators, and dreamers who bring these worlds to life. Our vast portfolio of iconic content and beloved brands is supported by brilliant creatives and technology trailblazers from around the globe. \n Here, you’ll find career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best self. Join us in an environment where you are supported, celebrated, and empowered to thrive! \n\nYour New Role\n We’re thrilled to announce an exciting opportunity to lead our Technical Services team at the Warner Bros. Studio Tour London - The Making Of Harry Potter (WBSTL). \n As part of our Technical Services department, you’ll maintain all show-related aspects of the Studio Tour, including lighting, sound, video, sets, props, and show control. Collaborating closely with original filmmakers and select suppliers, you’ll ensure that our Studio Tour operates at the highest standards, delivering a world-class visitor experience. \n\nYour Role Accountabilities\n\n Lead and Inspire: Manage, train, and develop the Technical Services team to ensure high performance and compliance with service standards. \n Drive Technical Excellence: Maintain show systems and deliver planned preventative maintenance to maximize reliability. \n Champion Health & Safety: Proactively resolve technical issues and enhance processes for an improved visitor experience. \n Resource Planning: Oversee staffing and operational efficiency to keep the department fully functional. \n Cross-Functional Collaboration: Work with various teams to ensure effective planning and delivery of technical installations. \n Duty Management: Act as Duty Manager and Duty Technician to oversee daily operations and technical delivery. \n Budget Management: Handle departmental budgets and supplier relationships, ensuring strong cost control. \n\n\nQualifications and Experience\n\n Management Experience: Proven experience leading a Technical Services team in the tourism, leisure, or heritage industry. \n Technical Expertise: Knowledge of AV installations, electronics, interactives, and animatronics. \n Project Management Skills: Strong communication and stakeholder relationship management abilities. \n Team Leadership: Ability to manage multi-skilled technical teams in a fast-paced environment. \n Facilities Management Knowledge: Familiarity with work order systems and effective problem-solving skills. \n Communication Skills: Excellent organization and IT skills, with the ability to adapt and collaborate effectively. \n Certifications: Qualifications such as IPAF, PASMA, IOSH, or NEBOSH are advantageous. \n\n\nWorking Conditions\n This is a full-time role (40 hours a week) with a shift pattern that includes regular weekend and evening work. Flexibility is key, as you may be required to work during weekends, bank holidays, and school holidays. \n As an ambassador for the business, you’ll support the Head of Show Experience and represent the team in meetings with third parties. \n\nHow We Get Things Done\n At WBD, our guiding principles are the core values that shape our operations. We encourage you to explore these values and see how they resonate with you. We look forward to discussing them during your interview! \n\nChampioning Inclusion at WBD\n Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. We are an equal opportunity employer, dedicated to considering qualified candidates based on merit, regardless of background. \n If you require adjustments or accommodations during the application process, we are here to support you.

Welcome to Warner Bros. Discovery… the stuff dreams are made of! \n\nWho We Are\n At Warner Bros. Discovery, we’re not just about wizards, dragons, and superheroes. We’re a vibrant community of storytellers, creators, and dreamers who bring iconic content and beloved brands to life. Here, you’ll find career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best self. Join us, and thrive in an environment where you are supported and celebrated! \n\n Our studios are among the world’s premier motion picture and television production facilities. They engage and transport audiences to new worlds, thanks to our dedicated Studio Operations group. This team handles everything from soundstage rentals to culinary experiences, ensuring unforgettable studio tours and optimal workspaces for our talent. \n\nYour New Role\n We’re thrilled to announce an exciting opportunity for a Team Leader to join our Technical Services team at the Warner Bros. Studio Tour London - The Making Of Harry Potter (WBSTL). In this role, you’ll oversee all show-related aspects of the Studio Tour, including lighting, sound, video, sets, props, and more. Collaborating closely with original filmmakers and select suppliers, you’ll ensure that our tour operates at the highest standards, delivering a safe and exceptional visitor experience. \n\nYour Role Accountabilities\n\n Lead and Manage: Oversee the Technical Services Team, ensuring all show-related systems are maintained to the highest operational and presentation standards. \n Support Improvement: Drive the delivery, maintenance, and continuous enhancement of all show systems. \n Provide Guidance: Offer senior technical support to the team, ensuring best practices in maintenance, installation, and operation of tour assets. \n Collaborate: Work with filmmakers and creative stakeholders to embed knowledge of set build and maintenance into ongoing operations. \n Deputise: Represent the department and ensure continuity of technical leadership when required. \n Promote Safety: Foster a strong health and safety culture, ensuring compliance with risk assessments and relevant legislation. \n Champion Quality: Proactively identify and resolve technical issues that may impact presentation standards and guest experience. \n\n\nQualifications & Experiences\n\n Experience: Proven track record (4+ years) in a similar technical maintenance role within the entertainment, theatre, or live experience industry. \n Technical Expertise: Detailed understanding of show technical systems, including show control and networked lighting systems. \n Electrical Knowledge: Familiarity with electrical systems and wiring. \n Customer-Facing Experience: Previous experience in an operational environment with significant public interaction. \n Team Development: Experience in supporting the management and development of team members is advantageous. \n Health & Safety Knowledge: Practical knowledge of regulations and safe working practices, including risk assessments and method statements. \n IT Skills: Strong proficiency in Microsoft Office. \n Collaboration: Ability to work effectively with others in a dynamic operational environment. \n Organizational Skills: Proven planning and organizational abilities. \n Workshop Proficiency: Familiarity with workshop machinery and health and safety practices. \n Certifications: Training in temporary electrical systems (BS7909), IOSH Qualified, and knowledge of ADIPS and HSG175 standards. \n Engineering Competency: Skills across electrical, mechanical, and pneumatic systems. \n Certifications: IPAF 3a/3b and forklift certification. \n\n\nWorking Pattern\n This is a full-time position, averaging 40 hours per week. The role involves a mix of early, mid, and late shifts, including weekends, to support the operation of the Tour, as well as overnight shifts for maintenance work. \n\nHow We Get Things Done\n At WBD, our guiding principles are the core values that shape how we operate. We encourage you to explore these values and see how they resonate with you. We look forward to discussing them during your interview! \n\nChampioning Inclusion at WBD\n Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion, marital status, pregnancy, parenthood, disability, or any other protected category. \n\n If you’re a qualified candidate with a disability and require adjustments during the application process, we are here to support you!

?? Finance Business Partner - Arts ?? Location: Central London (Hybrid) ?? Salary: £50,000–£55,000 per annum ?? Contract: Permanent ?? Hours: Full-time An established, nationally recognised cultural organisation is seeking a Finance Business Partner to support a broad portfolio including audience engagement, marketing, visitor experience, learning, partnerships and research functions. This is an exciting opportunity for a qualified finance professional to play a key role in financial planning, reporting and decision-making across a diverse and high-profile organisation. Working within the finance team and partnering closely with operational leaders, you will provide insightful financial support to budget holders and senior stakeholders, helping drive effective planning and decision-making.Key responsibilities include: • Producing and analysing monthly management reports, • Supporting budgeting, forecasting and financial planning processes, • Delivering variance analysis and meaningful financial commentary, • Processing accruals, prepayments and month-end adjustments, • Building strong relationships with budget holders to challenge assumptions and identify risks and opportunities, • Supporting business cases, option appraisals and ad hoc financial analysis, • Providing financial insight to both financial and non-financial stakeholders, • Monitoring performance indicators and benchmarking informationAbout You You will be a qualified accountant with strong management accounting experience and a track record of supporting budgets in a complex environment. You will also bring:, • Experience in budgeting, forecasting and management reporting, • Strong analytical and financial modelling skills, • The ability to explain financial information to non-financial stakeholders, • Excellent communication and stakeholder management skills, • Confidence influencing and challenging constructively, • Strong Excel and financial systems knowledge, • A collaborative and adaptable working style

Location: West LondonContract: Temporary Hours: Monday to Friday Salary: £13.85 -£14.80 per hour Immediate start availalble About the Role We are seeking an experienced and professional Temporary Head Concierge to lead the concierge operation at a prestigious residential development in West London. This is an excellent opportunity for an individual with a strong customer service background and proven leadership skills to oversee the delivery of a first-class resident experience. The successful candidate will be responsible for managing the concierge team, maintaining high service standards, and ensuring the smooth day-to-day operation of the front-of-house function. Key Responsibilities • Lead and supervise the concierge team, ensuring exceptional customer service at all times., • Act as the primary point of contact for residents, guests, contractors, and managing agents., • Oversee front-of-house operations and ensure the reception area is presented to the highest standard., • Manage resident enquiries, requests, complaints, and service issues efficiently and professionally., • Coordinate contractor access, deliveries, and visitor management procedures., • Ensure all health and safety, security, and emergency procedures are followed., • Maintain accurate records, reports, and handover documentation., • Foster a welcoming, safe, and professional environment for all residents and visitors. Requirements • Previous experience as a Head Concierge, Senior Concierge, Front of House Manager, or similar role within a residential, hospitality, or luxury service environment., • Strong leadership and team management skills., • Excellent communication and interpersonal abilities., • Professional appearance and customer-focused approach., • Ability to remain calm and effective in a fast-paced environment., • Strong organisational and problem-solving skills., • Good IT literacy and experience using building management or concierge systems. Desirable • Experience within a high-end residential development., • Knowledge of health and safety and security procedures., • First Aid qualification.

Initial Hours: Monday-Friday, 9:00am-5:00pmFuture Hours: 4 on, 4 off | 7:00am-7:00pm PMR are delighted to be recruiting for a Concierge to join an exceptional new luxury residential development in London. This is a rare opportunity to become the first member of the concierge team at a boutique, ultra-prime development, helping to establish the resident experience from day one and setting the standards for years to come. The development is currently approaching completion and preparing to welcome its first residents. During this launch phase, the successful candidate will work Monday-Friday, 9:00am-5:00pm whilst apartments are being marketed and occupied. Once the development becomes operational, the role will transition to a 4 on, 4 off shift pattern (7:00am-7:00pm). The salary will remain at £35,000 per annum throughout, despite the reduced hours during the initial launch period. The Opportunity This role requires an individual capable of delivering truly exceptional service within a highly exclusive residential environment. Residents will expect a discreet, polished and proactive service, comparable to that found within the world's finest hotels and private residences. The successful candidate will understand the importance of anticipating needs, maintaining absolute professionalism and creating a seamless resident experience. In addition to traditional concierge duties, the role will support the launch of the development and assist with the transition from completion to occupation. Key Responsibilities Delivering a 5-star front-of-house experience for residents and guests Welcoming prospective purchasers and supporting property viewings Building strong relationships with residents from first occupation Managing deliveries, parcels and resident requests Assisting residents with luggage, transport arrangements and day-to-day requirements Coordinating contractors and monitoring works during the final stages of completion Conducting regular building inspections and reporting any issues Managing visitor access and maintaining site security Supporting the wider head office management team with the successful launch of the development Ensuring communal areas are presented to an impeccable standard at all times About You We are seeking an individual of exceptional calibre who is passionate about service excellence. Ideally, you will have: Experience within luxury residential developments, private residences or 5-star hospitality environments Outstanding customer service and communication skills A proactive and intuitive approach to resident care The confidence to engage with high-net-worth individuals and their representatives Excellent presentation and attention to detail The ability to remain calm, professional and discreet at all times A hands-on approach and willingness to support a new development through its launch phase What's on Offer? £35,000 annual salary Initial Monday-Friday working pattern Future transition to a 4 on, 4 off rota Opportunity to join a development from launch Exposure to an ultra-prime residential environment Long-term career development within the luxury residential sector This position would suit an ambitious concierge or hospitality professional looking to take the next step within one of London's most prestigious residential settings.

Concierge (Part-Time) Location: North LondonHours: Monday to Saturday, 7:30am - 11:00am (21 hours per week)Salary: £15,288 per annum (£14 per hour) We are seeking a professional, reliable, and customer-focused Concierge to join a residential development in North London. This is an excellent opportunity for someone who enjoys working with people, takes pride in maintaining high standards, and can confidently oversee the day-to-day presentation, safety, and operation of a residential building. Key ResponsibilitiesResident & Visitor Services Provide a welcoming and professional front-of-house service to residents, visitors, and contractors. Respond to resident enquiries and assist with day-to-day requests. Receive, log, store, and distribute parcels and post securely and efficiently. Building & Estate Management Carry out regular inspections of communal areas, external grounds, and car parking facilities. Monitor the property for maintenance issues including leaks, damage, lighting faults, and general defects. Report maintenance concerns promptly and accurately. Facilitate contractor access and oversee scheduled visits where required. Security & Access Control Monitor CCTV and security systems. Conduct routine patrols of communal areas and access points. Ensure all entrances, gates, and doors remain secure. Report and escalate any security concerns or incidents. Health & Safety Ensure communal areas and fire escape routes remain clear and safe. Report faults with safety equipment and building systems. Maintain accurate records of incidents, accidents, and health & safety concerns. General Site Duties Support refuse collection arrangements. Assist with maintaining the presentation of external areas. Carry out light site upkeep duties as required. Provide general assistance to residents where appropriate. What We're Looking For Previous concierge, front-of-house, customer service, security, or residential property experience preferred. Excellent communication and interpersonal skills. Professional, approachable, and proactive attitude. Strong attention to detail and ability to work independently. Good organisational skills and ability to manage multiple responsibilities. Reliable, punctual, and committed to delivering excellent service. In Return Stable part-time hours. Opportunity to work within a well-maintained residential environment. Supportive management team. Competitive salary package. If you take pride in delivering exceptional customer service and maintaining high standards within a residential setting, we would love to hear from you.

Concierge • Annual Salary: £32,000 per annum, • Location: Ilford, East London, • Job Type: Full-time, • Hours of work: Monday to Friday 8am to 6pm We are seeking a proactive and experienced Concierge to join our team at a new development in Ilford, Essex. This role is perfect for someone who is dedicated to providing exceptional customer service and maintaining high standards of security and safety within the property. The development features over 250 private build-to-rent homes, amenity spaces including a gym, private gardens, and roof terraces. Day-to-day of the role: • Provide a warm, professional welcome and act as the first point of contact for all enquiries., • Deliver high standards of customer service and build positive relationships with residents., • Manage calls, post, parcels, and keys in line with procedures., • Ensure communal areas are clean, safe, secure, and well presented., • Carry out daily inspections of the building, report any defects to the Property Manager/Building Operators., • Support resident move-ins and move-outs, ensuring protection of communal areas and lifts., • Control contractor access, sign-in/out, and monitor activity for safety and compliance., • Inspect contractors’ Permit to Work (where required) before they are allowed on site and keep a log of contractors attending the property., • Ensure the block is secured from trespassers and rough sleepers., • Enforce rules tactfully, take records of tenants contravening the tenancy agreement and report appropriately., • Maintain a visitor register and support health, safety, and fire procedures, including routine alarm testing and reporting., • Maintain building security, monitor CCTV appropriately, and respond to incidents., • Run a key log and ensure keys are signed in and out., • Conduct regular block inspections to ensure Fire Exits/walkways are always kept clear of obstruction., • Carry out weekly compliance checks as required and manage day-to-day security and safety aspects of the Block. Required Skills & Qualifications: • Previous residential concierge experience., • Excellent communication and interpersonal skills., • Proactive in identifying and resolving issues., • Ability to work independently and as part of a team., • Familiarity with health and safety regulations and building security., • Flexibility to work different shifts including potential night shifts. Benefits: • Competitive salary, • Opportunities for professional development

We are currently recruiting for a new Night Concierge to become a part of the team at our new luxury site in central London (W1F). The concierge is the first point of contact for all residents, visitors, and contractors. They must be professional in manner and appearance at all times and available to assist residents, visitors and contractors with any enquiries they may have in a positive, solution-oriented way. Exceptional customer service skills with excellent attention to detail with an uncompromising outlook to maintaining the highest standards is a must. Outstanding communication skills, both written and verbal. Confident and dynamic speaker, able to communicate and interact effectively with residents and others. Enthusiastic, proactive and positive personality with ability to build trusting relationships with residents, colleagues and others. We will require 2 years' minimum of residential concierge experience at a luxury establishment. Main duties and responsibilities: • To meet and greet all residents, visitors, contractors in a courteous and professional manner at all times;, • To act as the first point of call of all incoming telephone, intercom, email and face-to-face enquiries, responding to queries efficiently and positively;, • To receive and log parcels and packages on behalf of residents;, • To hand over parcels, packages, keys (and other logged items) to residents when they come to collect from the reception (asking for ID where resident unknown or for written authority from resident if third party is coming to collect item on their behalf);, • To log all resident written instructions under relevant apartment number on the concierge database;, • To request all verbal instructions from residents to be made in writing (email) and logged under appropriate apartment number on the database and filed in appropriate apartment folder on Outlook;, • To ensure all new residents register with the concierge team, providing names and contact details of all those living in the apartment for entry on the concierge database;, • To enter new resident (tenant) details on the database under relevant apartment number profile. Email new resident(s) their database login details and Welcome Letter outlining site procedures and services;, • To programme door entry fobs, key cards and enter telephone number on door entry intercom panels (where applicable);, • To forward any resident complaints, breach of leases (i.e. subletting, loud noises, pets) to the Building Manager;, • To assist with arranging apartment access for PMM contractors (HIU, Sprinkler Head, Window Cleaning etc.);, • To perform end of shift parcel and key audits. Resolving any discrepancies before the end of your shift;, • To perform weekly fire alarm, lift alarm and other regulatory tests and inspections. Report any issues to the Building Manager and log/file records for inspection purposes;, • To be familiar with the site fire activation and evacuation procedures and evacuation points;, • To ensure the effective communication of site issues and events to colleagues (and temporary staff) by producing/updating the Handover Notes & Instructions at the end of your shift;, • To perform frequent site inspections and patrols reporting any issues found and taking a proactive and solution orientated approach to temporarily fixing any of issues that may pose a health and safety risk to residents and others. General: • To comply with company email, telephone and internet policy and procedures;, • To adhere to company dress/uniform code/policy, to be smart and tidy at all times while on duty;, • To comply with all health & safety and personal protective equipment requirements of the site;, • To contact the local police station immediately in the event of any suspicious behaviour or the non-emergency number 101 as applicable. You should ensure that the telephone number of the local police station is readily available and in emergencies dial 999 and make note of the police reference number for site reference and reports;, • Under no circumstances is alcoholic drink to be consumed during your working shift. This includes any lunch time or break period. In addition, smoking is not permitted in the building and anywhere else in the development except of the designated areas., • Health and Safety is of paramount importance. Do not take risks. You must never put yourself, a colleague, contractor, resident or visitor in a dangerous position. All areas of risk must be labelled, sealed off and suitable warnings put up. All incidents should be reported to the Building Manager (PMM) and your Account Manager., • If contractors attend site and you are unhappy with the manner in which they are working and believe it presents a hazard then they must be politely told to stop work and you must inform the Building/Property Manager;, • You must not undertake private jobs for the residents. The Employers Liability insurance only covers you whilst you are carrying out your duties in the building, you are therefore not insured to carry out any additional private jobs., • To complete any other requests as directed by Account Manager or Managing Agent. Hours: 4 on 4 off (20:00-08:00) Salary: £31,558.80 per annum / £14.45 per hour Location: Tottenham Court Road (W1F) If this position is of interest to you, please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion.

Technical Lead – Estates East London £55,000-£59,000 salary + excellent benefits A major national cultural institution is seeking an experienced Technical Lead to oversee engineering operations across its East London museum sites. This portfolio includes a collection store, a newly developed museum and a high-footfall family site — all requiring robust mechanical, electrical and life safety systems to protect collections and ensure a safe, seamless visitor experience. The Role You will take responsibility for the performance, compliance and optimisation of all M&E and life safety systems across the estate. Key responsibilities: • Delivering planned and reactive maintenance, • Ensuring full statutory compliance across M&E, public health and life safety systems, • Managing MEP and life safety contractors, monitoring KPIs and service performance, • Maintaining environmental conditions within collection spaces, • Monitoring utilities and driving energy efficiency, • Delivering minor works and refurbishment projects, • Assessing system condition and recommending remedial works, • Supervising contractors in line with CDM and building safety legislation, • Acting as technical lead on capital projects and commissioning, • Managing budgets and procurement processes, • Participating in a 24/7 emergency response rota, • Embedding sustainability and inclusive working practices About You You will hold a recognised qualification (or equivalent experience) in mechanical, electrical or building services engineering. You will bring strong technical expertise, experience managing hard FM contracts, and a thorough understanding of statutory compliance within complex, public-facing buildings. Confidence using BMS and CAFM systems is essential. Organised, accountable and collaborative, you will be comfortable managing multiple priorities in a live operational environment. Get in touch for more details

Role: Duty Manager Start date: Sept 2026 Hours: 40 hrs per week - full time - Weekend working required Contract Type: Permanent Salary: £37000 Location: Wake The Tiger, London Reporting to: Operations Manager Vision & Values INSPIRE - We inspire positive change through awe and amazement. DISRUPT - We disrupt by taking risks and challenging convention. BELIEVE - We believe action today can change the world tomorrow. Who We Are Wake The Tiger is a radical creative company born in the South West and the visionary force behind the world’s first Amazement Park®. We fuse immersive art, storytelling, and purpose to create unforgettable experiences that disrupt the norm and ignite transformation. Following the success of our Bristol site, we’re expanding to London in 2026 with an all-new immersive world designed to spark imagination and challenge perception on a whole new scale. Our mission is simple: We create immersive experiences for everyone, where art, storytelling and purpose collide - to inspire change today that transforms the world tomorrow. Our vision is to: INSPIRE. DISRUPT. BELIEVE. For a better world. The Role We are looking for an enthusiastic Duty Manager to join our Operations team on a full-time basis. The Duty Manager focus is two-fold; primarily running the day-to-day operations of the park and in answering general customer service and ticketing queries. There may be an opportunity to pick up additional shifts covering events and holiday cover for the Duty Manager team. You will line manage and support a team of Front of House and Box Office staff under the direction of the Operations Manager. The park is open up to 7 days a week and has a wide range of opening hours. Weekend work, some evening work and work during school and bank holidays are expected as part of this role. We are looking for someone who is enthusiastic, well-organised and committed to providing amazing customer service to our visitors. If you have an eye for detail and are passionate about maintaining high standards in a busy and varied visitor attraction setting, this might be the role for you! You Will be Responsible For • Overseeing day-to-day operations of Absurd city on a rotational basis each week, • Ensuring the park is safe and operational at all times, • Late shifts include cashing up the tills and securing the site at the end of the day, • Early shifts include carrying out pre-opening checks and getting the staff and building open on time for our visitors, • Troubleshooting and resolving issues as they arise, reporting outcomes to your line manager and wider teams as necessary, • Maintain a positive presence and good working environment for our Front of House team, • Manage and support the FOH team throughout their shifts, • Assist in recruitment and training of new staff, • Uphold and enforce company policies & procedures, • Treating employee complaints or performance issues confidentially and reporting to the Operations Manager as necessary, • Reporting of all incidents and accidents appropriately, • Responding to incidents and emergencies in line with company procedures, • Maintaining and delivering excellent customer service, always, • Ensure the tone of voice used in all communications is aligned to Wake The Tiger’s vision and ethos, • Handling complaints in a professional manner and liaising with HR & the Operations Manager to come up with positive solutions for visitor concerns, • Use our ticketing system, Weez to make ticket amends, manage refunds, make group bookings (other tasks will apply with additional training) and sell tickets in person, • Creating and invoicing large school and group bookings, • Feed ideas, feedback and improvements to the relevant departments (Operations, Marketing etc). Please note this list is not exhaustive of responsibilities and you may be asked to carry out other activities in line with the needs of the business. You’ll Bring the Following to Our Team • Previous experience leading or supporting teams, including performance management responsibilities, • Proficient in Microsoft Office, Google Workspace, and spreadsheets, with the ability to learn new systems quickly, • Strong organisational, communication, multitasking, and problem-solving skills, with the ability to work independently and perform effectively in fast-paced environments, • Passionate about delivering exceptional customer service and creating positive guest experiences, • High attention to detail with a proactive and positive approach to work, • Energetic, collaborative, and aligned with our vision and culture, • Flexible availability, including evenings, weekends, Bank Holidays, and regular weekend shifts, • Experience handling cash and processing transactions accurately Diversity & Inclusion At Wake the Tiger, we prioritise inclusive and fair recruitment practices. We value diversity in all its forms and welcome candidates regardless of gender, race, ethnicity, sexual orientation, disability status, age, or religion. We are committed to creating an inclusive workplace where everyone feels valued and respected, so please let us know if you require any reasonable adjustments during the recruitment process. GDPR Please read our Privacy Notice describing how we may process, disclose and store your personal data if you apply for a role.

A luxury skincare brand is on the hunt for a dedicated Office and HR Admin Assistant to be based in London. The Role This is an exciting opportunity for an experienced HR and Office Assistant to take ownership of two vital functions: human resources administration and office management. You will be the person who makes things run seamlessly, supporting the full employee lifecycle while ensuring the office environment is professional, welcoming and always at its best. Key responsibilities include: • Supporting payroll administration and all core HR processes, • Managing new starters, leavers and employment changes, including offer letters, contracts and references, • Maintaining and updating HR systems with accuracy and consistency, • Producing HR reports covering absence, turnover and engagement, • Acting as front of house, delivering a professional and welcoming reception experience, • Managing meeting rooms, visitor experience, suppliers and external vendors, • Overseeing office operations, equipment, maintenance and Health and Safety compliance, • Coordinating onboarding logistics including desk setup, equipment and welcome packs, • Organising office events and supporting the wider team with day-to-day operational needs Sound like you? You bring at least three years of HR administrative experience and a natural ability to create order, efficiency and a positive environment around you. Detail matters to you. Confidentiality is second nature. You are someone who spots what needs improving before being asked, and you take genuine pride in delivering a seamless experience for the people you support. Strong Microsoft Excel and PowerPoint skills, excellent communication, and the ability to juggle multiple priorities with calm and confidence are all essential. Experience in office coordination or facilities management is a bonus.

Step into a new space where technology meets culture and every visitor interaction matters. This is a fixed term contract of 24 months. The Role This is a launch-phase leadership appointment for an AI exhibition and education space. You will take full ownership of building the site’s operational foundation before the doors open, and lead an engaged team of up to 25 people once they do. From designing the staffing structure to establishing workflows, SOPs and visitor experience standards, your impact will be visible from day one. Key responsibilities include: • Designing and implementing the full visitor services team structure ahead of opening, • Leading recruitment and onboarding for the Team Leader and frontline Educator team, • Acting as the lead site representative with local authorities, community organisations and corporate stakeholders, • Holding primary responsibility for Health and Safety compliance, safeguarding and emergency procedures, • Managing the operational budget, KPIs and visitor satisfaction performance, • Overseeing facilities, bespoke interactive installations and contractor relationships, • Supporting duty management during peak periods and key events Sound like you? You bring at least five years of senior leadership experience within a museum, visitor attraction, cultural venue or commercial leisure environment. You have delivered a site opening or built an operational team from scratch, and you know how to scale a frontline team without losing standards.

About XDC Network XDC Network is expanding its global presence with the opening of its London office in the heart of the world's leading financial district. The London office will serve as a strategic hub for the next generation of financial infrastructure, focusing on: • Agentic AI-powered payments, • Masternode based decentralized Nework empowerment., • Stablecoins and digital settlement, • XDC-backed credit and liquidity solutions, • Trade finance digitization, • Real World Asset (RWA) tokenization, • Institutional blockchain adoption Located near Bank Station and the Bank of England, the office will engage with banks, financial institutions, fintechs, regulators, policymakers, technology providers, and enterprise partners across the UK and globally. Position: Office Administrator & Ecosystem Operations Lead We are seeking a highly organized, proactive, and relationship-oriented professional to become the operational backbone of the XDC Network ecosystem in London. This role goes far beyond traditional office administration. The successful candidate will serve as the central coordinator for ecosystem activities, executive engagements, events, stakeholder management, and international collaboration across the XDC Network community. The individual will represent the London office and help facilitate interactions with leading institutions across banking, payments, digital assets, trade finance, and emerging technologies. Key Responsibilities Office Operations • Manage day-to-day operations of the London office., • Ensure smooth functioning of facilities, vendors, supplies, and office services., • Coordinate visitor management, executive meetings and local meetup., • Maintain a professional environment suitable for high-level institutional engagements., • Support leadership with scheduling, travel arrangements, and administrative activities. Ecosystem Coordination • Act as the central point of coordination for the London ecosystem., • Facilitate communication between global XDC stakeholders and the London office., • Coordinate activities with teams and partners across: United Kingdom United States United Arab Emirates Japan Singapore India Europe Australia Brazil Events & Community Engagement • Organize and host ecosystem meetups, workshops, networking sessions, executive roundtables, and investor events., • Coordinate participation in major fintech, blockchain, trade finance, and digital asset conferences., • Manage event logistics, invitations, guest lists, venue setup, and stakeholder follow-up., • Build and maintain relationships with ecosystem participants and strategic partners. Institutional & Government Relations Support Support engagement activities involving: • Banks, • Financial institutions, • Fintech companies, • Trade finance organizations, • Digital asset firms, • Regulators, • Policymakers, • Industry associations, • Prepare meeting materials, presentations, briefing notes, and follow-up documentation., • Coordinate stakeholder visits and executive delegations. Executive Support • Assist senior leadership with strategic initiatives and special projects., • Track action items arising from executive meetings., • Maintain records of ecosystem interactions and partnership activities., • Support global coordination across multiple time zones. Desired Qualifications • Essential: Bachelor's degree in Business Administration, Finance, Economics, International Relations, Marketing, or a related field., • 2-4 years of experience in office administration, operations, executive support, community management, ecosystem management, or stakeholder relations., • Exceptional organizational and multitasking skills., • Strong written and verbal communication abilities., • Experience coordinating events and managing external stakeholders., • Ability to work independently in a fast-paced environment., • High degree of professionalism and discretion. Preferred • Experience in banking, fintech, payments, blockchain, digital assets, trade finance, or financial services., • Familiarity with stablecoins, tokenization, digital payments, or emerging financial technologies., • Experience working with international teams and global organizations., • Knowledge of UK financial services and fintech ecosystem., • Existing network within London's financial district is advantageous. Personal Attributes We are looking for someone who: • Takes ownership and solves problems proactively., • Is highly personable and relationship-focused., • Enjoys bringing people together and building communities., • Can comfortably engage with senior executives, founders, policymakers, and institutional stakeholders., • Thrives in a dynamic and international environment., • Represents the professionalism and ambition of the XDC Network ecosystem. What You'll Be Part Of This is a unique opportunity to work at the intersection of: • Agentic AI, • Digital payments, • Stablecoins, • Trade finance, • Real World Asset tokenization, • Institutional blockchain adoption You will help shape one of the most innovative ecosystems connecting traditional finance with the next generation of global financial infrastructure. To Apply: Please submit your CV along with a brief cover letter highlighting your experience in operations, stakeholder engagement, event management, and financial or technology ecosystems.

Receptionist A leading law firm is recruiting a Receptionist to join its London team. This is a highly visible, client‑facing role for someone who takes pride in delivering exceptional service and creating outstanding first impressions. The role Reporting into the senior client services team, you’ll be the first point of contact for visitors and clients, both in person and over the phone. Acting as the face of the firm, you’ll help deliver a seamless, five‑star experience across client meeting and event spaces. Key responsibilities include: • Delivering a warm, professional welcome to visitors, occupiers and clients, • Managing visitor sign‑in and security procedures, • Coordinating meeting room bookings using internal systems, • Setting up conference rooms, layouts and partitions (Boardroom, Theatre, Cabaret, Classroom), • Providing AV and IT support for meetings and events (training provided), • Supporting internal and external events on the client floor, • Handling calls, queries and complaints calmly and professionally, • Maintaining immaculate standards across reception and client areas, • Managing ad‑hoc tasks such as taxis, deliveries and flowers, • Completing administrative tasks and maintaining equipment inventories, • Adopting a flexible approach to working hours based on business needs About you • Proven customer service experience in a corporate or professional environment, • Confident, polished communicator with excellent interpersonal skills, • Strong organisational skills and the ability to prioritise effectively, • Calm under pressure with a proactive, service‑focused mindset, • Comfortable using Microsoft Office (room‑booking systems desirable), • Interest in AV or IT support (experience beneficial but not essential) Why apply? • A front‑of‑house role in a professional services environment, • Ongoing training and development from day one, • Exposure to high‑profile clients and events, • A firm that values professionalism, inclusion and personal growth, • Competitive salary, bonus and flexible benefits package

Workplace Experience Coordinator & FOH - Design London | Full-Time | Office-Based 30K Do you take pride in creating exceptional experiences and ensuring everything runs seamlessly behind the scenes? We're looking for a brilliant Receptionist & Workplace Experience Coordinator to become the welcoming face of a dynamic, design-led business. This is a highly visible role where you'll help create an outstanding experience for employees, clients and visitors while ensuring the workplace remains organised, professional and inviting at all times. This opportunity would suit someone from a hospitality, workplace experience, front-of-house or serviced office background who enjoys being proactive, people-focused and hands-on. What You'll Be Doing • Creating a first-class visitor experience - Welcoming guests, supporting client meetings / events and ensuring everyone feels looked after, • Keeping the workplace running smoothly - maintaining presentation standards, supporting room bookings and workplace requests, • Providing workplace support - Supporting onboarding and office tours, helping coordinate internal events and activities, • Hospitality & coordination - Managing refreshments, catering and workplace supplies, • Liaising with suppliers, contractors and service providers, • Supporting facilities and workplace initiatives What We're Looking For • At least 1 years’ experience in a similar customer-facing or workplace support role, • A genuine passion for delivering excellent service, • Strong communication and relationship-building skills, • Excellent attention to detail and organisational ability, • Confidence multitasking and managing competing priorities, • A positive, proactive and solutions-focused approach, • Confidence with meeting room technology and AV equipment This is a fantastic opportunity to join a collaborative and people-focused organisation where workplace experience is genuinely valued. You'll play a key role in shaping the day-to-day environment, working alongside passionate colleagues in a fast-paced and engaging setting! If you're someone who notices the small details, enjoys helping people and takes pride in creating exceptional experiences, we'd love to hear from you. We are committed to creating an inclusive recruitment process and welcome applications from all backgrounds. We do not discriminate on the basis of age, disability, gender identity or expression, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Office & Facilities Manager (Workplace Experience) ESG Investor Network West End Salary up to c.50K depending on prior experience Full-time, office-based 2-WEM/MKLW About the Client: An investor-led network focused on ESG considerations across global supply chains and sustainability-related industries. It collaborates with institutional stakeholders to support improved corporate practices relating to environmental impact, resource management, labour standards, and long-term business resilience. *The client is open to considering candidates with fewer years of experience who demonstrate the right skills and approach OR a more experienced candidate with direct experience who can hit the ground running at the top end of the salary bracket. Both types of candidates are encouraged to apply.* About the Office & Facilities Manager Role: Our client is seeking an experienced and proactive Office & Facilities Manager to oversee the daily operations of their Central London office and foster an exceptional workplace experience for employees, clients, and visitors alike. Serving as the face of the office, this role blends workplace operations, facilities management, and front-of-house leadership to ensure the environment runs seamlessly, efficiently, and to the highest professional standards. • Oversee the day-to-day running of the office, ensuring a smooth, organised, and professional workplace environment, including office supplies, meeting coordination, catering, onboarding, and workplace logistics, • Manage facilities operations by coordinating maintenance, repairs, contractors, supplier relationships, and health & safety compliance, while maintaining high workplace standards across all office spaces, • Act as the face of the office, delivering a welcoming and professional front-of-house experience for employees, clients, candidates, and visitors, while managing reception duties and visitor access, • Support employee engagement and company culture through the coordination of internal events, team activities, and initiatives that enhance the overall workplace experience, • Provide administrative and operational support to leadership and wider business teams, including travel arrangements, diary coordination, budgeting, invoicing, and playing a key role in workplace projects, including the planning and coordination of the upcoming office move Skills & Experience Required: • Previous experience in workplace, office management or facilities roles, • Strong organisational skills with the ability to manage multiple priorities effectively, • Excellent communication and interpersonal skills, • Experience managing suppliers, contractors and building relationships with external vendors, • Good knowledge of Microsoft Office and workplace systems, • Ability to work independently, use initiative and problem-solve effectively Additional Information: • Fully office-based role in the West End, • Permanent role, ideally starting in June / early July, • Standard hours are 9am – 5:30pm, • Salary is competitive and based on experience, as well as competitive benefits and a discretionary bonus eligible after probation, • This is a hands-on, varied position ideal for someone who thrives in a fast-paced setting, builds strong working relationships, and takes pride in delivering a first-class office experience. If you are seeking an Office & Facilities Manager role and have the relevant skills and experience, please apply today!

About DEM Museums Founded on more than 35 years of expertise in technology and design, Dem Museums is a next generation experience ecosystem that brings cultural heritage together with multisensory storytelling technologies. As a global experience company headquartered in Türkiye, Dem Museums transforms historic structures and cultural assets into immersive, interactive and memorable experience spaces. Adopting an integrated approach that combines storytelling, audio-visual technology integration, spatial design and visitor management, Dem Museums manages all stages of its projects inhouse from thematic research and scriptwriting to audio-visual implementations and interactive content design. As the first private company in Türkiye to manage end to end visitor operations for museums, monuments, and historical sites, Dem Museums delivers experiences to more than 10 million visitors annually and carries this experiential expertise onto the global stage. The company has received more than 14 international awards for its projects, including the Hagia Sophia History and Experience Museum and the Ephesus Experience Museum. Expanding this expertise internationally, Dem Museums continues its global growth with a strategic vision aligned with Türkiye’s cultural export ambitions, with new projects planned to launch in London and Rome in 2026. Operations & Visitor Experience Associate The Operations & Visitor Experience Associate plays a key role in delivering an exceptional visitor experience across all operational areas of the experience. This unified role combines responsibilities across ticketing operations, entrance control, gallery hosting, audio guide support, queue management, and general visitor engagement. Staff members rotate between different operational zones based on daily needs. They ensure smooth visitor flow, provide accurate information, support accessibility needs, resolve visitor concerns, and maintain a safe and welcoming experience environment. Key Responsibilities • Deliver warm, professional, and welcoming service to all visitors., • Operate ticketing systems, check tickets, and manage queue flow., • Provide gallery hosting, visitor assistance, and exhibition information., • Support audio guide distribution, technical troubleshooting, and returns., • Coordinate visitor movement in queues, galleries (digital rooms, interactive areas), • Ensure visitor safety, report incidents, and follow experience procedures., • Assist with VIP visitors, school groups, tour operators, and accessibility needs., • Collaborate effectively with the operations team, supervisors and manager. Qualifications • Strong communication and customer service skills., • Professional, friendly, and approachable manners., • Ability to work in a fast-paced, visitor-focused environment., • Team player with willingness to rotate across multiple roles., • Reliable, punctual, and attentive to detail., • Comfortable standing for extended periods., • Basic IT literacy (ticketing systems, scanners, audio guide devices). Preferred Qualifications • Experience in museums, attractions, hospitality, or retail., • Multilingual skills (English plus another language preferred)., • Experience with crowd control or high-volume visitor operations., • Interest in culture, history, or museum environments. Compliance Requirements (UK Standards) • Right to work in the United Kingdom., • Basic DBS Check (criminal background screening)., • Health & Safety training and compliance., • Fire safety and emergency evacuation awareness., • GDPR and data protection awareness.

Job Overview: Weare looking for Team Assistant who will provide high-quality administrative andoperational support to the Global Medical Rare Diseases team and the GlobalMedical Affairs. The role works closely with the Executive Assistant andensures smooth day-to-day operations, coordination, and execution of teamactivities. Location: Paddington 3 days onsite and 2 daysremote Type: Full-Time (37.5 hours working) Contract: 6 months Pay Rate: £24-30 per hour Key Responsibilities • Manage purchase requisitions and purchase orders, • Coordinate contract processing and signatures (eg, Adobe Sign), • Set up new suppliers in partnership with Procurement (eg, Ariba), • Support goods receipting and tracking budget spend, • Maintain accurate operational records and tracking systems, • Organise and coordinate key meetings (MEG & RD Leadership meetings), • Manage meeting logistics, agendas, and documentation distribution, • Attend meetings and take minutes where required, • Manage calendars, scheduling, and diary coordination, • Coordinate with administrative teams across the organisation, • Act as back-up for the Executive Assistant when needed, • Arrange travel, itineraries, and visitor logistics, • Review and process expense claims (eg, Concur), • Engage proactively with internal and external stakeholders, • Support timely delivery of projects and team deliverables, • Assist in preparation of business documentation, • Contribute to process improvements and operational efficiency Education & Experience • Minimum: Administrative experience, • Preferred: Degree or relevant administrative qualification, • Experience Required:, • 4+ years in administrative support (Director-level or similar), • Experience in finance/procurement processes, • Event planning and coordination experience, • Experience working across large organisations, • Familiarity with tools such as SAP, Ariba, Adobe Sign, Concur, • Preferred: Experience in the pharmaceutical or healthcare sector How to Apply: If you're interested in thisrole, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Front of House Professional | Mayfair, London | Up to £40,000 + Benefits We're recruiting on behalf of a prestigious London-based business for an experienced Front of House Professional to become the face of their stunning newMayfair offices . This is far more than a reception role – we're looking for someone who can take ownership of the front-of-house function, deliver a first-class visitor experience, and help create a seamless, high-performing workplace What you'll be doing ✔ Acting as the first point of contact for visitors and clie ✔ Managing reception, meeting rooms, and hospitality to the highest standards ✔ Working closely with the Office Manager to ensure smooth daily operations ✔ Providing Office Manager cover when required ✔ Supporting wider office administration and contributing to continuous improvement initiatives What we're looking for: ⭐ Previous corporate Front of House/Reception experience within a professional enviroment ⭐ Polished, confident, and highly professional communication skills ⭐ Strong organisational ability and a proactive mindset ⭐ Someone who takes ownership and enjoys making a positive impact The package: 💰 Up to £40,000 salary 🎁 Excellent benefits package 🏢 Beautiful Mayfair offices 📈 A highly visible role with genuine opportunity to add value If you know someone who would thrive in this environment, or you're interested in hearing more, please get in touch. #FrontOfHouse #Receptionist #OfficeSupport #OfficeManager #MayfairJobs #LondonJobs #FacilitiesManagement #Hiring #Recruitment #AdminJobs

We are looking for a professional and customer-focused Front of House Team Member to provide an exceptional experience for clients, visitors, and occupiers within a prestigious corporate environment. As the first point of contact, you will create a welcoming atmosphere while ensuring the smooth day-to-day operation of the reception and front-of-house areas. Front of House Team Member Full time, Permanent Position Salary - £39,000 Monday-Friday London Front of House Team Member Job Description • Deliver a warm and professional welcome to all visitors and guests., • Manage reception, visitor sign-in processes, calls, and email enquiries., • Maintain high standards across all front-of-house and guest areas., • Handle customer queries and complaints, providing prompt resolutions., • Build strong relationships with clients, occupiers, and stakeholders., • Support customer engagement initiatives and identify opportunities to enhance the visitor experience., • Ensure compliance with health & safety procedures and company policies., • Assist with administrative tasks, database management, and reporting., • Provide support across multiple sites when required. Requirements • Previous experience in reception, front of house, hospitality, or customer service., • Excellent communication and interpersonal skills., • Strong organisational skills and attention to detail., • Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)., • Professional, proactive, and adaptable approach. If you feel you’re a good fit for this position, please click ‘apply’

Reception & Operations Assistant One of our clients, who are renowned as being one of the most dynamic in the business within their field have created a new position within their London office for a Reception & Operations Assistant to join them on a permanent basis, providing unrivalled client service from their brand-new office space in the heart of the City • Salary to £40,000, • Office based, 9:00 – 17:30, • Fantastic benefits inc. life insurance, onsite GP and gym subsidy Reception & Operations Assistant Key Responsibilities: • Meet and greet all clients at their reception area., • Manage and maintain schedules for all conference rooms, internal meeting rooms and visitor offices., • Regularly checks stock of stationery cupboards, reprographics area, staff kitchen and conference rooms., • Understand the AV and IT equipment to help employees and clients to join calls or display presentations., • Assist the Operations Manager with internal office moves and setting up for new joiners., • Assist the paralegal and Legal PA teams with ad-hoc administration requirements. Reception & Operations Assistant Key Skills & Requirements: • 2 years+ reception / front of house experience from a law firm., • Strong working knowledge of MS Office (Word, Outlook and Excel) and switchboard systems., • Enjoy working in a busy and fast paced environment.

Award Winning Real Estate Developer - Residential Focused - Sales Consultant - £30,000-35,000 basic - £60,000-£90,000 - OTE + Bonus - East London ASAP start ideally My client has an extensive portfolio of residential developments across East London, plans to double this portfolio over the next few years. With an established sales team in place you'd plug in instantly and be expected to start driving in business within the first couple of months. Key Responsibilities • Lead day-to-day operations of the marketing suite, ensuring it consistently reflects the brand’s premium positioning and is always presentation-ready for multiple viewings., • To Monitor, record, and report weekly sales activity, visitor numbers, feedback, and key performance indicators to senior management., • Working closely with marketing to support local campaigns and events that generate leads and drive footfall., • Ensure all show homes, communal areas, and marketing materials are maintained to a best-in-class, • Contribute to the achievement of sales targets and project deadlines. Key Skills & Experience • 1-2 years minimum New Homes sales experience. Agency or Developer side Please send your CV to Peter@GKRInternational.com if this short overview has sparked some interest

The Company Our client is an award-winning guest services provider with an enviable Commercial and Residential portfolio set to expand across additional UK locations. This role offers significant career progression, with London acting as the blueprint for future growth. An exciting opportunity has arisen to join this space as part of the senior leadership team. The Role As the Commercial and Residential lead you will have overall responsibility for ensuring that an exceptional visitor experience and community events across a prestigious portfolio of corporate and residential buildings. The clients across the portfolio regularly entertains clients within newly refurbished spaces, and your team will be responsible for delivering impeccable events and a seamless guest welcome. • You will oversee the delivery of all customer-facing touchpoints, setting the standard for service excellence in events and a truly five-star visitor experience., • You will lead a large, high-performing team supporting a team of 8 direct reports at leadership level., • You will work closely with senior stakeholders and collaborate with colleagues across the business, sharing ideas and innovations to ensure a consistently outstanding service offering., • Develop and maintain SOPs, steps of service, and best practices for the front-of-house experience. The Candidate You will be happy to be site-based across your portfolio, five days per week with some travel required. This position is ideally suited to a leader with a background in five-star conference and events, corporate hospitality, or luxury hotel environments, who thrives in delivering best-in-class service at scale. • You will have experience in developing and upskilling a team, identifying training needs, driving continuous service innovation, and embedding a culture of excellence., • Client engagement and stakeholder management experience are key to the role., • You may have had exposure to mobilising or expanding services into new locations., • Knowledge of workplace services, corporate hospitality, or FM environments is desirable, but not required.

Legal Recruitment Coordinator Prestigious US law firm with exceptional offices in the City is seeking a driven and detailed-orientated Legal Recruiting Coordinator to support the firm’s lateral associate recruiting for multiple practice groups across London and other international offices. • Salary to £50,000, • Superb employee benefits, • £100 monthly employee allowance, • Hybrid working (4 days office / 1 day remote), • Free lunch every Wednesday Legal Recruitment Coordinator Key Responsibilities: • Supporting the interview process by screening CVs, scheduling interviews, arranging meeting rooms, greeting candidates and organising visitor passes, • Collecting and tracking interviewer feedback throughout the recruitment process, • Gathering pre-hire documentation, coordinating background checks and liaising with the HR team on assessments, • Preparing and analysing lateral recruitment data, legal market trends and recruitment-related tracking reports, • Processing, tracking and filing candidate submissions, invoices, vendor agreements and agency placement fees, • Posting lateral vacancies internally and externally, as required, • Maintaining recruitment spreadsheets and ensuring accurate candidate and recruitment data tracking, • Delivering a high standard of client service and a positive candidate experience throughout the recruitment process, • Providing ad hoc support to the Graduate Recruitment team, as required Legal Recruitment Coordinator Skills & Requirements: • 3-5 years’ experience in a similar role within a law firm is essential, • Excellent academics, Bachelor’s degree, or similar, is preferred, • Experience with recruiting systems and managing a high volume of requisitions in a fast-paced environment, • Strong proficiency with MS Office (Word, Excel, and PowerPoint)

Front of House & Executive Assistant (Investment) | 5–10 Years’ Experience London | Full-time | Office-based £Highly Competitive + Exceptional Benefits A rare and standout opportunity for a highly experienced, polished and career-driven Front of House / Executive Assistant to join a prestigious investment firm in London. This is a pivotal, dual-function role combining a first-class front-of-house presence with dedicated Executive Assistant support to a team of 10 investment professionals. You will be the face of the business while operating at pace behind the scenes, delivering seamless administrative and organisational support within a high-performing, corporate environment. Based in beautifully reconditioned, design-led offices, you will enjoy a premium working environment, including a complimentary freshly prepared lunch each day by an in-house specialist chef, alongside an outstanding benefits package. The Role Front of House Leadership • Act as the first point of contact for all visitors, clients and stakeholders, delivering a five-star, highly professional welcome at all times, • Maintain an immaculate reception and meeting room environment, ensuring the office reflects the firm’s exceptional standards, • Manage meeting room scheduling, visitor logistics, catering coordination and daily front-of-house operations, • Handle all incoming calls and enquiries with confidence, clarity and professionalism, • Liaise with building management, vendors and internal teams to ensure seamless day-to-day operations Executive Assistant Support • Provide high-level EA support to a team of 10 investment and operations professionals, • Manage complex, fast-moving diaries and meeting coordination across multiple time zones, • Arrange detailed international travel itineraries and logistics, • Prepare and process expenses across multiple currencies with accuracy and efficiency, • Support onboarding processes, including coordination of desks, systems and access, • Partner closely with senior EAs and leadership to provide collaborative, flexible support across the business The Candidate • 5–10 years’ experience within a front-of-house and/or Executive Assistant role in an investment, finance or funds environment, • Degree educated, • Exceptionally well-presented, articulate and confident communicator, • A natural ambassador with a corporate, service-led mindset and strong attention to detail, • Proven experience supporting multiple stakeholders in a fast-paced, high-expectation environment, • Highly organised, proactive and capable of balancing front-facing responsibilities with executive support, • Takes pride in presentation, professionalism and delivering a best-in-class experience Why This Role? • A highly visible and respected position within a leading investment environment, • Stunning, newly refurbished offices designed to an exceptional standard, • Daily complimentary chef-prepared lunch, • Outstanding benefits and long-term career stability, • A collaborative, high-performing and professional culture This is an ideal opportunity for a career Front of House professional with strong EA capability who is looking for a long-term role within a prestigious and rewarding corporate environment. Apply now to be considered for this exceptional opportunity.

Owen Reed is looking for a Workplace Assistant for a top law firm in London. Hybrid/Working Arrangement: Office-based role. About the Role We are seeking a proactive and highly organised Workplace Assistant to join a leading law firm in London. This is a hands-on role providing direct day-to-day support to Fee Earners, Personal Assistants and Business Support teams. The Workplace Assistant will play a key role in ensuring the smooth running of departmental operations, delivering efficient administrative, document management and workplace support services. The successful Workplace Assistant will be based within the department, acting as the first point of contact for operational support requests and ensuring colleagues have everything they need to work effectively. Key Responsibilities Departmental Support As a Workplace Assistant, you will provide immediate on-floor support across a range of administrative and operational tasks, including: • Printing, scanning and photocopying documents, • Creating data rooms and electronic bundles, • Preparing documents using ShareFile and other digital platforms, • Assisting colleagues with reprographics equipment and document production requirements, • Supporting departmental workflow requests and ensuring tasks are completed accurately and efficiently Stationery and Equipment Management The Workplace Assistant will: • Monitor and replenish stationery supplies across departmental and shared storage areas, • Maintain printer supplies including paper, toner and staples, • Assist colleagues in locating specialist stationery items, • Report equipment faults and escalate recurring issues affecting service delivery Post, Courier and Mail Services Responsibilities will include: • Managing incoming and outgoing post in accordance with firm procedures, • Arranging UK and international courier services, including same-day and urgent deliveries, • Preparing packages and ensuring correct documentation and labelling, • Tracking deliveries and maintaining workflow updates, • Distributing incoming courier items to the appropriate recipients File and Matter Administration The Workplace Assistant will support legal teams by: • Preparing and maintaining physical and electronic files, • Assisting with document engrossing, will sewing and file organisation where required, • Creating, updating and closing matter files, • Preparing files for transfer to records management, • Supporting fee earners with matter administration and file maintenance Workspace and Workplace Support You will help maintain a professional and efficient working environment by: • Keeping print hubs, filing areas and shared workspaces organised and fully stocked, • Supporting meeting room preparation and office housekeeping activities, • Assisting with light workplace moves and workspace resets, • Maintaining high presentation standards throughout the office Wider Workplace Services Support The Workplace Assistant may also provide support across: • Reception and visitor management, • Telephone handling and service desk activities, • Mailroom operations and package handling, • Records management services, • Facilities-related administration, maintenance reporting and contractor support, • Ad-hoc projects, firm events and operational requirements Skills and Experience Essential • Previous experience in workplace services, office support, facilities or administration, • Excellent customer service and communication skills, • Strong organisational and multitasking abilities, • Experience with printing, scanning and document management processes, • High level of accuracy and attention to detail, • Ability to work effectively in a fast-paced professional environment Desirable • Experience within a law firm or professional services environment, • Familiarity with ShareFile, data rooms and PDF management tools, • Knowledge of file closing and archiving processes, • Awareness of Health & Safety and DSE requirements Personal Attributes The ideal Workplace Assistant will demonstrate: • A proactive and solutions-focused approach, • Reliability and a strong work ethic, • Excellent attention to detail, • A professional and service-oriented mindset, • Strong organisational skills and the ability to prioritise effectively, • A collaborative approach to supporting colleagues across the business

As the Workplace and Visitor Coordinator, your role is integral to creating an enjoyable and productive working environment at SilverDoor. You will ensure the smooth running of the day-to-day operations of the London Global HQ office environment and ensure that all visitors have a 5* experience. This is a broad, hands-on role where no two days look the same. From managing front-of-house and overseeing day-to-day facilities, to supporting company events and health & safety compliance, you’ll be a proud brand ambassador for SilverDoor, someone who takes real ownership, solves problems proactively, and brings energy and professionalism to everything they do. Based in our Chiswick Park office, you’ll work closely with the Global Workplace Operations Coordinator with the opportunity to expand your remit to support our global office locations as you grow into the role The working hours for this role are 08:30 – 17:00, Monday-Friday. Responsibilities: Front of House and Reception · Serve as the first point of contact for all clients, guests and visitors. Welcoming them promptly, confidently and warmly. · Maintain a professional, tidy and well presented reception and office at all times. · Manage visitor check in procedures, parking requirements, and security protocol compliance. Workplace Operations · Take day-to-day ownership of the London office, ensuring smooth operations and consistently high standards. · Act as the primary contact for all office-related queries, responding promptly and effectively. · Liaise with building and site management to coordinate services and address issues efficiently. · Work with the Global Workplace Operations Coordinator to resolve maintenance needs quickly. · Manage and update office policies and procedures to maintain efficiency and compliance. · Lead new starter health & safety training and office induction onboarding, including administration of building access passes for staff and visitors, maintaining accurate records and ensuring compliance. · Champion a positive health & safety culture, acting as a designated Fire Warden and First Aider (full training provided). · Take responsibility for the overall cleanliness and presentation of the office environment, working closely with the facilities team and contracted cleaners to ensure standards are consistently met · Keep the team informed of relevant office, building, and Chiswick Park updates. · Manage all incoming and outgoing post and courier deliveries, ensuring items are distributed promptly and handled securely. Supplier & Contractor Management · Manage relationships with office suppliers and contractors ensuring consistent service standards and value for money. · Monitor and replenish office supplies ensuring stock levels are maintained Event & Project Support · Provide support for planning and management of company events, helping to ensure maximum engagement for our team members by encouraging social activities and employee wellbeing. · Support the management of SilverDoor's Placement Academy house, acting as a point of contact for placement year students and coordinating day-to-day requirements related to the property. Experience: · Similar experience in a similar role such as Receptionist, Administrative Assistant or Office Coordinator. · Knowledge of Health & Safety standards and workplace compliance is a plus (training provided). Skills: · A proactive, solution focused approach, you spot problems before they escalate and take initiative to fix them. · Excellent written and verbal communication skills, with the ability to communicate with all levels of the business. · The ability to adapt and “get stuck in” to solve problems quickly. · Strong organizational skills with the ability to manage competing priorities and multiple requests. · Excellent attention to detail and consistent follow through. · Professional, confident, friendly and enthusiastic. · Ability to build effective relationships. · Great team player.

Client Services Executive: A fantastic opportunity for a polished Legal Receptionist to become the first point of contact for visitors and clients at a leading global law firm – where they invest in your ongoing training and development to help you thrive in your role from day one. • Salary up to £32,000, • Superb employee benefits, • Sabbatical leave after 5 years’ service, • Gym fee subsidy, • Bonus schemes, • Office based – City location Client Services Executive Key Responsibilities: • Answer calls promptly and professionally, • Deliver a five-star welcome to visitors, occupiers, and clients, • Manage visitor sign-in in line with security procedures, • Coordinate meeting room bookings using internal systems, • Provide audio-visual support for meetings and events (full training provided), • Set up conference rooms and equipment, including laptops, screens, projectors, and video conferencing tools, • Configure room layouts (Cabaret, Theatre, Boardroom, Classroom) and manage partitions Client Services Executive Skills & Requirements: • Proven experience in customer service within a corporate setting, • Strong IT skills, including Microsoft Office (knowledge of Manhattan Datacraft is desirable), • Excellent verbal communication and interpersonal skills, • Experience in AV/IT support (desirable but not essential)

Corporate Receptionist Contract: Government Location: London, Hours of work: 40 Contract Type: Permanent We are seeking a confident, personable and professional individual to join our team as a Corporate Receptionist in a dynamic corporate environment. As the first point of contact for visitors and staff, you will deliver exceptional customer service and maintain a welcoming front of house experience. Job Description We are seeking a confident, personable and professional individual to join our team as a Corporate Receptionist in a dynamic corporate environment. As the first point of contact for visitors and staff, you will deliver exceptional customer service and maintain a welcoming front of house experience. Key Responsibilities • Meeting and greeting visitors and employees in a friendly, professional manner., • Ensuring all visitors, contractors and staff members sign in/out and are issued correct passes in line with SOPs., • Communicating fire procedures and safety instructions to all visitors., • Maintaining high FOH standards and consistently delivering excellent service., • Handling incoming calls and emails., • Providing directions and building information to visitors., • Maintaining confidentiality and adhering to all company policies and procedures., • Reporting risks, near misses or incidents to the Line Manager., • Supporting team members and contributing to best practice sharing., • Participating in training, development, and performance reviews., • Maintaining visitor logs for security and evacuation purposes., • Remaining vigilant for suspicious activity and reporting concerns appropriately., • Assisting with meeting room bookings. Professional and Personal Competencies/Qualifications • Meeting and greeting visitors and employees in a friendly, professional manner., • Ensuring all visitors, contractors and staff members sign in/out and are issued correct passes in line with SOPs., • Communicating fire procedures and safety instructions to all visitors., • Maintaining high FOH standards and consistently delivering excellent service., • Handling incoming calls and emails., • Providing directions and building information to visitors., • Maintaining confidentiality and adhering to all company policies and procedures., • Reporting risks, near misses or incidents to the Line Manager., • Supporting team members and contributing to best practice sharing., • Participating in training, development, and performance reviews., • Maintaining visitor logs for security and evacuation purposes., • Remaining vigilant for suspicious activity and reporting concerns appropriately., • Assisting with meeting room bookings. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com

Director Level Surveyor Office location: Any UK office - London, Birmingham, Bristol, Edinburgh, Glasgow, Ipswich, Leeds, Manchester, Newcastle, Nottingham or Winchester Department: Retail & Leisure The role We require a senior surveyor either at or aspiring towards Director level to help service a burgeoning case of valuations with the opportunity to expand into lease advice and assist in major brokerage projects. We envisage a candidate with leadership qualities that would relish a challenge and embrace the opportunity to lead a team around them. Who are Christie & Co? Established for over 90 years, we are the leading specialist advisor in operational real estate with a focus on retail, leisure, hotels, pubs, restaurants, childcare, healthcare, and medical. We are regulated by the RICS and are on all relevant bank valuation panels. We handle more operational business transactions than any other advisor. Our Values Adaptable, Collaborative, Innovative, Personal and Trusted, you can learn more about life at Christie & Co here: https://www.linkedin.com/company/christie---co/life/lifeatcco Where we work We employ the largest team of sector specialists in the UK, providing professional brokerage, valuation and advisory services from offices in major cities across Britain and Europe. We have been doing this for over 90 years, so we know our sectors and local markets inside out. We work closely with our clients to guide and conclude transactions of any size, covering all aspects of leisure (focus on garden centres, caravan parks, marinas and visitor attractions), forecourts, convenience retail, hotels, restaurants and pubs, social care and elderly care, childcare & education facilities, dental practices and pharmacies. Purpose of the Role To deliver and grow our Retail & Leisure Professional services, providing valuations and advice with a particular focus on going‑concern assets. The role will involve mentoring and influencing others, with the opportunity to build a team over time. You will be a key member of Christie & Co’s wider valuation team, developing strong relationships with banks, investors, accountants, and operators through strong networking. Duties and Responsibilities • Ensure full compliance with RICS rules, professional standards, and internal company policies, • Lead and secure retail and leisure valuation instructions on a UK‑wide basis, • Survey and value properties and trading businesses to determine market value, • Prepare, present, and deliver high‑quality reports, • Build and maintain strong internal and external stakeholder relationships, • Develop and manage an external network of key contacts, including operators, solicitors, accountants, and other professional advisers, • Proactively generate new business, • Respond promptly, professionally, and effectively to enquiries from prospective clients, • Maintain a strong awareness of market activity, trends, and sector developments, • Work towards and consistently achieve agreed performance and revenue targets, • Identify opportunities to cross‑sell services across the wider Group, • Accurately use and maintain the Christie & Co CRM system, ensuring contact, property, and project data is kept up to date Working Relationships and Contacts You will work alongside our market leading senior Retail & Leisure team and report to the Managing Director, whilst retaining a good level of autonomy. Our brand, company reputation and market knowledge will help you to open doors and become a trusted advisor for clients to rely upon with confidence. You will also work closely with Christie Group company colleagues to cross-sell and gain business. Candidate Specification Skills and Experience • RICS Chartered Status;, • Demonstrable experience applying appropriate valuation methodologies;, • A methodical and thorough approach to valuation work;, • Your valuation experience includes trading businesses (e.g. convenience stores, hotels, pubs, restaurants), rather than solely commercial property such as offices or industrial units;, • Strong experience in preparing clear, well‑structured valuation reports;, • Excellent negotiation and communication skills, both written and verbal;, • Strong IT proficiency, with an excellent working knowledge of Microsoft Office;, • A good understanding of accounts and lease structures;, • A minimum of 1-2 years post-qualification experience (desirable) Personal Characteristics • Professional, with high standards and strong personal integrity, • Relationship‑focused, with a client‑centric and service‑driven mindset, • Excellent communication skills, with the ability to listen, influence, and provide constructive feedback, • Numerate and analytical, with strong critical thinking and problem‑solving skills, • Meticulous, methodical, and well‑organised in approach, • Self‑motivated, driven, and confident using initiative, • Calm and resilient, able to manage competing priorities and work to deadlines, • Collaborative team player, able to work effectively both independently and as part of a wider team What can we offer? • An excellent company culture and enjoyable working environment, • Strong personal and professional development opportunities as you help shape the future of our Retail & Leisure business, • A role offering significant autonomy and responsibility, where your contribution will have a direct impact on the business, • A collaborative and supportive working environment with access to the expertise and resources of our UK team, • Competitive salary, commission and bonus structure, • Car allowance plus business mileage, including insurance for you and one additional driver, • Business Expenses, • Laptop, phone and software with IT support, • Life assurance, • Income protection, • Up to 30-days discretionary sick leave, • 25 days’ annual leave, plus additional time off over the Christmas period, • Enhanced parental leave, • Private medical insurance opportunity (at Director level), • Annual health check, • Gym, health & wellbeing discounts, • Wellbeing employee assistance platform, • Eyecare vouchers, • Cycle to Work Scheme, • “Recommend a Friend” employee referral bonus * Please note we will not be able to sponsor for this position and therefore only invite candidates permanently settled in the UK or not requiring sponsorship * We are an equal opportunities employer and welcome applications from all suitably qualified individuals regardless of age, disability, gender, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. To apply or for more information, please contact: careersuk@christie.com

JOB DESCRIPTION Job Title: Assistant Guest Experience Manager Reports to: Operations Manager Direct reports: Guest Experience Ambassadors Hours: 42.5 hours per week, worked on a roster pattern that includes weekends, Bank Holidays and evenings. Late‑night and early‑morning shifts may also be required to support events. Contract: Temporary (minimum 6 months). Suitability for a permanent position will be considered at the end of the term. Annual Salary: £34,900 (pro‑rated for the duration of the temporary contract). THE PERKS • 33 day’s Holiday, • Length of Service Benefit – additional day holiday for every year (capped at 5 years), • Employer pension contribution of 5% of your annual salary, • Private Medical Insurance, • Life Assurance of 4 times your annual salary, • Complimentary tickets to The View ROLE PURPOSE You will play a key role within the Guest Experience team, overseeing the day‑to‑day operation of the attraction and ensuring guests receive a premium, customer‑focused service. You will lead the Front of House function, inspiring and motivating the team to deliver engaging, high‑quality experiences while supporting the growth of secondary revenue. WHO WE ARE LOOKING FOR You have a passion for delivering great service, and you are experienced in leading guest facing teams. You are a role model, a great motivator, and able to get the best out of your teams. You work well under pressure, and have the ability to manage challenging situations including accidents, incidents, and emergency situations. TO APPLY Send your CV to jobs@theviewfromtheshard.com or apply directly on LinkedIn by 21 June 2026. To fast track your application, send us a short video introducing yourself, and letting us know why you would be perfect for the role. ABOUT US Designed by renowned architect Renzo Piano, The Shard is one of London’s most iconic skyscrapers. At 800ft high, The View from The Shard offers unrivalled 360-degree views across the city. Join our team and be part of a friendly, collaborative environment based at The Shard. You’ll work alongside passionate colleagues who are dedicated to delivering exceptional experiences, supporting one another, and creating unforgettable moments for every visitor. Together, we celebrate creativity, teamwork, and the joy of sharing London’s most breath-taking views. YOUR RESPONSIBILITIES GUEST EXPERIENCE • To ensure an excellent standard of customer service is delivered by all team members by monitoring and continually seeking to improve customer service standards., • To lead and motivate the team to ensure that they are undertaking their allocated tasks and responsibilities., • Manage customer complaints and queries in the first instance and know when it is appropriate to escalate the complaint to a more senior manager., • Demonstrate a positive presence by being alert and aware of guests, presenting yourself to the highest standard and demonstrate you are approachable., • Ensure that all areas of the guest journey and the viewing galleries are maintained to the highest standards of presentation., • To deputise for the Retail Manager and Operations Manager when required. COMMERCIAL AND TICKETING • Oversee the operation of the ticketing and retail areas (including supporting the photo opportunity and F&B)., • Be aware of promotional activity and ticket types, ensuring ticketing procedures are followed., • Assist and serve guests at purchase points, handle transactions., • Ensure income generation activities are maximised, ensuring teams are upselling products at purchase points., • Oversee the smooth running of the retail shop, ensuring all goods are received, and stored correctly and replenishment when required. PERFORMANCE AND RESOURCE MANAGEMENT • Responsible for ensuring that the team is competent in performing the requirements of the Guest Ambassador role., • Actively promote the processes of the annual staff appraisal system aimed at supporting and encouraging staff to give of their best performance and strive for operational and service excellence., • Ensure that all administration relating to personnel matters is completed and that accurate and timely records are maintained., • Active support of structured training programmes in line with any brand, vision, culture and values, statutory requirements (e.g. H&S, etc) and yearly objectives., • Be Involved in the recruitment and selection; conduct group assessment days., • Assist with a structured programme of training and systematically review/give constructive feedback to ensure that procedures and required standards of performance are made clear, • Effective performance and attendance management., • Management of the staff rosters and day allocations. OPERATIONAL STANDARDS • To frequently work Duty Manager Shifts, acting as the main point of contact regarding the daily management of the operation and responsible for the general running of the attraction., • To support the Senior Management Team in adopting the role of ‘Bronze Command’ in an Incident Management Situation by implementing key decisions and instigations made by the SMT., • Support the Operations team with developing a comprehensive set of Standard Operating Procedures (SOPs) relating to ticketing, retail and e-commerce and ensuring these are practiced, • To undertake and ensure compliance with Health, Safety and Fire procedures, • Assist with the preparation of emergency and evacuation procedures, • Instruct team members on controlling crowds - organising queues, and managing guest flow, • To support the retail function with system administration on an ad hoc basis., • Ensure team members carry out daily checks. Coach/train team members to recognise faults/problems, • Ensure that all areas of the attraction are clean, safe, tidy and hazard free, • To work and manage out‑of‑hours events, including both ticketed and private events, ensuring effective coordination, operational readiness and on‑site support to deliver a safe, high‑quality experience for clients and guests. KEY SKILLS • Experienced in managing a guest service team in a premium hospitality venue, visitor attraction or entertainment venue., • Demonstrable evidence of delivering excellent customer service and maximising revenue generation., • Experienced in managing large guest experience or front of house teams., • Experience in operating EPOS and/or electronic ticketing systems., • Experience of achieving performance objectives, particularly with regards revenue generation., • Ability to motivate the team to increase sales and ensure efficiency., • Ability to work effectively in a team with good leadership and motivational skills., • Good knowledge and experience of providing premium customer service., • Strong interpersonal skills with competence in building and maintaining effective working relationships at all levels of the organisation and with external stakeholders., • Knowledge and passion for London., • Knowledge and experience of implementing HR policy and procedures in the workplace, including recruitment and health & safety., • Excellent communication, customer service and influencing skills, communicating clearly and confidently in English to a diverse range of guests, staff, peers and managers verbally and in writing., • Exemplary personal presentation standards., • Proficient in the use of Information Technology, able to design and maintain spreadsheets and analyse data produced with a good working knowledge of Microsoft Office with the ability to quickly and easily learn other software., • Able to use telephones, radios, computers and other technology as required, to aid carrying out your duties.

About DEM Museums Founded on more than 35 years of expertise in technology and design, Dem Museums is a next generation experience ecosystem that brings cultural heritage together with multisensory storytelling technologies. As a global experience company headquartered in Türkiye, Dem Museums transforms historic structures and cultural assets into immersive, interactive and memorable experience spaces. Adopting an integrated approach that combines storytelling, audio-visual technology integration, spatial design and visitor management, Dem Museums manages all stages of its projects inhouse from thematic research and scriptwriting to audio-visual implementations and interactive content design. As the first private company in Türkiye to manage end to end visitor operations for museums, monuments, and historical sites, Dem Museums delivers experiences to more than 10 million visitors annually and carries this experiential expertise onto the global stage. The company has received more than 14 international awards for its projects, including the Hagia Sophia History and Experience Museum and the Ephesus Experience Museum. Expanding this expertise internationally, Dem Museums continues its global growth with a strategic vision aligned with Türkiye’s cultural export ambitions, with new projects planned to launch in London and Rome in 2026. Operations & Visitor Experience Associate The Operations & Visitor Experience Associate plays a key role in delivering an exceptional visitor experience across all operational areas of the experience. This unified role combines responsibilities across ticketing operations, entrance control, gallery hosting, audio guide support, queue management, and general visitor engagement. Staff members rotate between different operational zones based on daily needs. They ensure smooth visitor flow, provide accurate information, support accessibility needs, resolve visitor concerns, and maintain a safe and welcoming experience environment. Key Responsibilities • Deliver warm, professional, and welcoming service to all visitors., • Operate ticketing systems, check tickets, and manage queue flow., • Provide gallery hosting, visitor assistance, and exhibition information., • Support audio guide distribution, technical troubleshooting, and returns., • Coordinate visitor movement in queues, galleries (digital rooms, interactive areas), • Ensure visitor safety, report incidents, and follow experience procedures., • Assist with VIP visitors, school groups, tour operators, and accessibility needs., • Collaborate effectively with the operations team, supervisors and manager. Qualifications • Strong communication and customer service skills., • Professional, friendly, and approachable manners., • Ability to work in a fast-paced, visitor-focused environment., • Team player with willingness to rotate across multiple roles., • Reliable, punctual, and attentive to detail., • Comfortable standing for extended periods., • Basic IT literacy (ticketing systems, scanners, audio guide devices). Preferred Qualifications • Experience in museums, attractions, hospitality, or retail., • Multilingual skills (English plus another language preferred)., • Experience with crowd control or high-volume visitor operations., • Interest in culture, history, or museum environments. Compliance Requirements (UK Standards) • Right to work in the United Kingdom., • Basic DBS Check (criminal background screening)., • Health & Safety training and compliance., • Fire safety and emergency evacuation awareness., • GDPR and data protection awareness.

Role: Team Assistant (Admin) Department: Medical Affairs Location: London, UK Hybrid Working: 3 days on-site required (min expected) IR35 Status: Inside Role Duties: Provide effective operational support to the Global Medical team with a strong focus on: • Operational processing of purchase requisitions and purchase orders., • Organising paperwork and contract signatures., • Set up of new suppliers working closely with Procurement., • Working closely with team members on goods receipting and tracking budget spend., • Maintaining and updating accurate records to keep track of status and progress. Provide effective administrative support to the Global Medical team with a focus on: • Coordination and set up of Leadership meetings, managing logistics and ensuring agendas and corresponding documentation are available and distributed., • Attend key meetings and take minutes as needed., • Management of diaries and scheduling of meetings., • Coordinate with administrative support staff across the wider Ipsen team., • Be the back-up for the Executive Assistant to cover for holidays or other absence., • Manage travel, calendar and visitor logistics (including itineraries)., • Review and gain approval for expenses. The individual will be expected to: • Learn functional aspects of the business to help support organisation requirements, • Provide highly proactive communication and organisation skills, engaging and supporting stakeholders to meet operational deadlines, • Proactive engagement with staff & key stakeholders, across and outside of the business to help drive forward the Department, • Supporting timely delivery of project activities, • Support preparation of business documentation, • Support current processes and continuous improvement activities Education / Certifications: • Ideal: GCSE/A Level (or equivalent) with degree or appropriate administrational qualification, • Minimum: Administration related experience Mandatory Experience: • 4 years minimum experience as in either Administrative support for Director levels and/or Finance & Procurement administration roles, • Experience of planning and executing events, • Experience in communicating with stakeholders at all levels within a large organisation, • Experience working with systems such as: Adobe Sign, Ariba, SAP, Concur Ideal/ Desirable Experience: • Experience working in the Pharmaceutical sector

Receptionist & Office Administrator Location: London – Onsite (with some flexibility for hybrid) Hours: Monday to Friday – 8:30am – 5:00pm Company Description Optio Group is a global specialist Managing General Agent (MGA) with a presence across the UK, USA, South America, Europe, Asia, and MENA. Known for our innovative and bespoke insurance solutions, we address both simple and complex risks with precision and agility. Supported by top-tier capacity providers and state-of-the-art data-driven models, we deliver exceptional results that cater to the evolving needs of brokers and clients. Our team of highly skilled underwriters and diverse specialists collaborates to foster long-term relationships built on trust, transparency, and consistency. At Optio, we are proud to blend underwriting excellence with a forward-thinking approach, making us one of the fastest-growing MGAs in the UK. Role Description We are looking for an organised and proactive Receptionist & Office Administrator to join our London office. This is more than a front-desk role; you will be the welcoming face of Optio while also supporting the wider team with a varied mix of administrative, events, and light executive-assistant duties. Working closely with the wider Secretarial Support team, you will play a central role in keeping the office running smoothly and making it a place people enjoy coming into. The role is hands-on, varied and fast-paced, with significant scope to take ownership of your remit and develop the position over time. As part of the role you will be expected to: • Welcome visitors, clients and candidates, ensuring they have a great first impression of the company, • Manage the main phone line, inbox and door, directing enquiries to the right person and handling messages professionally, • Book and manage meeting rooms, set up refreshments, and ensure spaces are tidy and ready for use, • Receive and distribute post, couriers and deliveries, and issue visitor passes in line with building security procedures, • Keep the office running smoothly: stock checks, stationery and kitchen supplies, and liaison with cleaners, contractors and building management, with the support of the Office Manager, • Act as the first point of contact for facilities issues, escalating where needed, • Maintain office documentation, filing systems and shared folders, • Support health and safety processes, including fire warden and first aid duties, • Plan and coordinate internal events with the team, including team lunches, socials, all-hands, off-sites and seasonal celebrations, • Process expenses and coordinate travel and accommodation bookings for the team, • Manage diaries, schedule meetings and arrange logistics for senior team members on an ad-hoc basis, • Prepare simple documents, agendas and meeting packs, • Support the onboarding of new starters, including desk setup, welcome packs and first-day logistics You will be joining a collaborative and supportive team, and there is considerable opportunity to broaden the role, take on additional responsibility and grow with the business. Qualifications • Previous experience in a receptionist, office administrator or similar front-of-house role, • Excellent written and verbal communication skills, • Strong organisational skills and an eye for detail; able to spot the things that need doing before being asked, • Comfortable juggling competing priorities and staying calm under pressure, • Discreet and trustworthy when handling confidential information

JOB DESCRIPTION Job Title: Facilities Assistant Reports to: Senior Facilities Manager Reports: None Salary: £29,000 per annum Hours: 42.5 hours per week - Includes Weekends, Bank Holidays, Evenings, Late nights/Early mornings, Night Shifts THE PERKS • 33 days Holiday, • Length of Service Benefit – additional day holiday for every year (capped at 5 years), • Employer pension contribution of 5% of your annual salary, • Private Medical Insurance for you and your family, • Life Assurance (paying 4 times your annual salary), • Complimentary tickets to The View and 40% staff discount, • Perkbox membership with access to exclusive discounts and freebies ROLE PURPOSE You will be a key member of the Operations and Facilities Team, supporting the day‑to‑day running of the attraction and back‑of‑house areas. You will be responsible for maintaining all facilities and AV/IT equipment, ensuring services operate efficiently at all times. You will also lead on logistics, planning deliveries and storage to support a busy operation. Your priority is to ensure guests enjoy a safe, high‑quality experience, with facilities and environments maintained to a high standard. WHO WE ARE LOOKING FOR You have a genuine passion for facilities and take pride in being hands‑on, approaching practical and manual tasks with enthusiasm. You work well independently and are also a strong team player who enjoys collaborating with others. With excellent problem‑solving skills, you remain calm and professional when handling challenging TO APPLY Send your CV and Cover Letter to jobs@theviewfromtheshard.com by Sunday 21 June 2026. ABOUT US Designed by renowned architect Renzo Piano, The Shard is one of London’s most iconic skyscrapers. At 800ft high, The View from The Shard offers unrivalled 360-degree views across the city. Join our team and be part of a friendly, collaborative environment based at The Shard. You’ll work alongside passionate colleagues who are dedicated to delivering exceptional experiences, supporting one another, and creating unforgettable moments for every visitor. Together, we celebrate creativity, teamwork, and the joy of sharing London’s most breathtaking views. KEY RESPONSIBILITIES Facilities and Technical • Support technical areas by ensuring the troubleshooting and maintaining of all IT and AV related equipment/systems and elements down to component level for The View including ticketing, access control, communication systems, general office functions and other elements as assigned. In addition to this the post holder will maintain high levels of maintenance relating to planned maintenance of the systems., • Set and maintain high standards of appearance for all areas to ensure that a safe, clean and attractive environment is provided for staff and customers., • Administer all required electrical equipment monitoring and PAT records., • Implement planned and unscheduled maintenance programmes using the given computerised database for the relevant equipment ensuring that all works are carried out efficiently and economically and that the required records are maintained., • Schedule and supervise all contract works and repairs. To ensure that such works are as per specification and are in the best interest of the View and the Shard, • Assist in the preparation of specifications, and if necessary to liaise with other departments/consultants as necessary, for any new works or modifications to existing services and to progress such works. It is critical that the building and The View operation receives the minimum disruption while such works are carried out., • Maintain up to date records and to ensure the accessibility of all service manuals, drawings, contractual obligations, commissioning certificates and sub-contract details, • Be responsible for the specified technical areas of The View - This will require a hands-on approach, • To deputise for Facilities colleagues in wider Facilities disciplines when required, • Be aware of the external environment, including building relationships with other organisations including the Property Management company, to share good working practices over building and equipment maintenance, • Advise Facilities Managers of all technical functions relating to IT and AV systems Health & Safety • To regularly inspect and to ensure that all service equipment is safe in operation., • To deliver Manual Handling Training; ensuring all teams undertake any lifting or moving of stock or equipment comply with H&S and operate within a culture of correct manual handling procedures., • Plan and coordinate team briefings and Toolbox Talks, • To undertake Health, Safety and Fire responsibilities with respect to you, staff, guests, others on the premises and the Shard estate. Ensure compliance with Shard Health and Safety procedures and completion and regular review of risk assessments, • To regularly inspect and to ensure that all lifting equipment, back of house areas and fire routes are inspected and are maintained in pristine conditions at all times., • As part of the Operations team, responsibility for the process of day-to-day access and egress from back of house spaces into the visitor attraction, • The role is hands on and manual handling will be required, • To review and amend a comprehensive set of Standard Operating Procedures (SOP's) and Risk Assessments Logistics • Organise and set the framework for optimal logistics for stock and supply deliveries whilst carefully monitoring the use of back of house areas to ensure spaces are used as defined and organised as required., • Overall supervision of onsite and offsite storage facilities including back of house areas, staff lockers and the storage depot, • Support the retail function, accept retail deliveries and carry out counting of stock, • Monitor the back of house areas and provide a system of uniform management and general storage, • Supervise the deployment and record keeping for staff lockers, • Set and maintain high standards of appearance for all areas to ensure that a safe, clean and attractive environment is provided for staff and customers., • Schedule and supervise all significant logistics requirements. To ensure that such works are maximised and are in the best interest of the business, • Communicate logistical activities to the teams to required staff are available to provide sufficient resource for delivery., • Maintain up to date records and to ensure all logistical and waste management movements are kept up to date and keep a record of lessons learnt., • Supervise the day-to-day relationship between the off-site storage depot and base, • Create and develop a comprehensive set of Standard Operating Procedures (SOP's) for logistics operations., • Support event operations and supervising logistics; load ins and outs. This involves late night / early morning shifts. General • When working in the attraction, demonstrate a positive presence within The View by being alert and aware of guests, presenting yourself to the highest standard and presenting friendly customer service., • Work during night shifts to support ‘out of hours’ works, • Purchasing of items and equipment required by the Facilities Team, • General administration to support Operational Teams, including the raising of permits and Purchase Orders SKILLS AND EXPERIENCE • Experience in a facilities, maintenance, or operations support role within a busy environment (e.g. visitor attraction, hospitality, events, or similar)., • Knowledge of AV/IT equipment, and general maintenance procedures., • Experience coordinating logistics, deliveries, and stock or storage management., • Understanding of health and safety requirements, including risk assessments and safe working practices., • Strong practical and problem-solving skills with a hands-on approach to work., • Ability to work both independently and as part of a team, supporting colleagues across departments., • Excellent organisational and time-management skills, with the ability to prioritise and meet tight deadlines., • Confident in dealing with challenging or unexpected situations calmly and professionally., • Good communication and interpersonal skills, with a proactive and customer-focused attitude., • IT literacy for using maintenance systems, emails, and reporting tools., • Enthusiastic, reliable, and self-motivated with a positive, “can-do” attitude., • Takes pride in delivering high-quality work and maintaining a safe, well-presented environment., • Flexible and adaptable, willing to assist with a variety of manual and operational tasks as required., • Committed to ensuring a premium-quality visitor experience.

Garson Farm, Esher is seeking an enthusiastic and experienced Retail Manager, to lead and develop our award-winning Pick Your Own farm retail operation, working alongside the Crop Production Manager. This is an exciting operational leadership opportunity, delivering exceptional experiences and levels of customer service to our Farm visitors from May to October. Who are Garsons? Founded in 1871, today Garsons is an award-winning destination Garden Centre, Farm Shop and Restaurant with locations in Esher, Surrey and Titchfield, Hampshire. Garsons Esher is also home to one of the UK's largest pick-your-own farms, voted Best PYO of the Year 2025 by the Farm Retail Association. We're honoured to have won numerous awards for our outstanding customer service and quality products, which we couldn't achieve without our valued team. We've built our reputation on friendly, reliable service with a smile, and we're always keen to meet those who share our values. What does the role involve? As the PYO Retail Manager, you will take the lead in delivering an excellent Pick Your Own experience. You will be responsible for the day-to-day PYO retail operations, working closely with our wider teams to enhance our offering and drive continued growth. Responsibilities: • Overseeing the day-to-day management and presentation of the Pick Your Own farm, including signage, staff rotas, packaging, customer service & tills., • Ensuring we meet safety, quality and customer-experience standards., • Managing and motivating the PYO sales team., • Monitoring visitor feedback and driving continual improvement. What skills and experience do you need? • Strong background in visitor or retail experience, in a customer-facing environment., • Excellent organisational and communication skills., • Experience of leading teams in a busy, hands-on, outdoor setting., • A proactive, customer-focused mindset and a passion for great retail. Contract: This is a fixed-term contract, with immediate start until 1st November 2026. Hours: This is a full-time role, including weekend work. 42.5 hours per week. Location: This role is based at Garsons Esher, Surrey. Salary: From £29,472 to £33,828 pro rata, per annum (depending on experience). Package: • 20% Employee discount (plus discount for designated household member), • Pension scheme, • Access to health and wellbeing support, • Company events, • Discounted ‘Pick Your Own’ fruit and vegetables, • Uniform provided, • Free car parking on site Note: We may close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.

Visitor Operations & Experience Manager - London.Are you a driven leader who thrives on delivering exceptional visitor experiences?.We’re looking for a confident, decisive and inspiring leader to join us at.Visitor Operations and Experience Manager.In this pivotal role, you’ll not only shape out

Sanderson Design Group have a fantastic opportunity for a part-time Showroom Executive, working two days a week at our fabulous Showroom in the Design Centre, Chelsea Harbour. About Us. Sanderson Design Group plc is a luxury interior design house, home to six iconic brands with over 165 years of history: Sanderson, Morris & Co., Harlequin, Zoffany, Clarke & Clarke, and Scion. Our portfolio spans fabric, wallpaper, and paint, with manufacturing capabilities through Anstey and Standfast & Barracks. Our purpose is to ‘bring the beautiful into people’s homes and lives’ and we are the proud owner of one of Europe’s largest design archives, with over 75,000 historical documents and artworks. We also have a growing international licensing programme which supports our strategic global expansion. Responsibilities. Showroom Excellence & Operations • Maintain a polished, inspiring showroom that reflects the prestige of the SDG brands., • Ensure every visitor connects with the DNA and story of each brand., • Oversee stock, orders, and sampling to guarantee smooth service and client satisfaction., • Support both London showrooms, bringing consistency and flexibility across locations Client Experience & Creative Service • Deliver a standout welcome and hospitality that makes every client feel valued., • Provide expert guidance, using collection books, brochures, and materials to match client needs., • Create visual assets that help clients envision schemes and confidently confirm orders., • Proactively source products and follow up with tailored proposals, costs, and lead times., • Balance multiple demands under pressure while safeguarding an exceptional customer journey. Sales & Client Growth • Identify opportunities to upsell, cross-sell, and close sales across a wide client base., • Strengthen long-term relationships with existing clients while actively growing new business., • Keep CRM records accurate and insightful, supporting engagement and future sales., • Promote SDG’s omnichannel platforms to expand reach and client access., • Stay driven by results, targets, and commercial impact. Collaboration, Strategy & Events • Contribute ideas and insights in team meetings, highlighting trends, competitors, and opportunities., • Support the planning and delivery of showroom events that showcase collections and inspire clients., • Assist with daily scheduling and operations to keep the team running smoothly., • Track and share KPIs to measure success and identify areas for growth. Personal Effectiveness & Contribution • Deliver objectives on time with accountability and initiative., • Prioritise effectively under pressure, maintaining both efficiency and accuracy., • Bring positivity, creativity, and solutions-focused energy to the team Measures of Success. • Customer satisfaction- Monthly showroom and sampling statistics., • Effective and appropriate understanding and representation of ALL brands achieved., • New customers and project lead generation, providing Return on Customer Visit., • Detailed objectives achieved., • Timely reporting as requested. Skills & Experience. • A passion for our brands and products coupled with excellent interpersonal communication and presentation skills are essential., • Excellent and communication skills, with sound administration., • Strong verbal and written communication skills with confidence in dealing with clients at all levels., • Highly self-motivated individual, good at negotiating., • Demonstrable ability to present, influence and communicate effectively at all levels of the business., • Self-driven, results orientated and a positive outlook., • Strong analytical and numerical skills. Comprehensive computer skills including Microsoft Office, Outlook, Word, Excel and PowerPoint., • Organised, methodical and proactive. Qualifications. • Educated to GCSE A-C level as a minimum., • Candidates with Interior Design training are preferred., • Formal sales training would be a strong advantage but not essential.

Join REDD and be part of the launch of an exceptional new residential development in the heart of Mayfair, where you will deliver world-class concierge service within one of London’s most prestigious addresses. Concierge Mayfair, London (Prime Mayfair Development) • Full-Time, Permanent, • Competitive salary and benefits, • Shifts 7am - 7pm, 4 days on 4 days off Please note: you must be authorised to work in the UK We are seeking an experienced Concierge to become an integral part of the building, providing a best-in-class service to our discerning residents.We are offering a rare opportunity to be part of the launch of a newly redeveloped, prestigious period building in the heart of Mayfair. As our Concierge, you will play a key role from the very beginning, setting the tone for exceptional service and becoming a familiar, trusted presence for residents as they move into this exclusive address. You will be among the first to welcome clients to their new homes, building strong relationships from day one and providing the highest standard of personalised assistance. This is a chance to shape the identity of a landmark development, creating a lasting impression on those who will call it home. This role is ideal for a dedicated, experienced professional who takes pride in delivering impeccable service and values the opportunity to make a meaningful impact at an iconic new residence. Responsibilities: • Deliver exceptional front-of-house service to residents and guests, ensuring a warm and professional welcome., • Manage resident requests efficiently, including booking and execution of services, handling deliveries, and coordinating maintenance., • Maintain the security and safety of the building, including monitoring CCTV and controlling access., • Liaise with external contractors and service providers to ensure smooth daily operations., • Maintain detailed records of visitor logs, incidents, and resident interactions., • Address resident enquiries promptly, professionally, and courteously., • Ensure the lobby, reception, and communal areas are immaculate at all times., • Assist with event coordination and resident communication as required. Requirements: • Previous experience as a Concierge within a luxury residential development, five-star hotel, or similar high-end environment is essential., • Impeccable customer service skills with a warm, approachable, and professional demeanour., • Strong communication abilities, both written and verbal., • High level of personal presentation and grooming standards., • Excellent problem-solving skills and the ability to remain calm under pressure., • Proficiency in IT systems relevant to concierge duties (e.g., visitor management and booking systems)., • Knowledge of local amenities, services, and transport links within the Mayfair area is desirable., • Flexible availability to cover shifts, including evenings, weekends, and public holidays., • SIA Licence (preferred but not essential). Why Join REDD? • Be part of a prestigious development in one of London’s most iconic locations., • Competitive salary and benefits package., • Opportunities for professional development and career progression., • A supportive, professional team environment. If you are passionate about luxury service and thrive in a prestigious setting, we would love to hear from you. How to Apply If you have the skills and experience required for this position, click “apply” today to submit a CV and cover letter. Please check your inbox for any emails providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies, please. Other suitable skills and experience includes Residential Concierge, Luxury Residential Concierge, Front of House Concierge, Hotel Concierge, Guest Relations Executive, Resident Services Associate, Corporate Receptionist, VIP Guest Services, Front Desk Manager

About DEM Museums Founded on more than 35 years of expertise in technology and design, Dem Museums is a next generation experience ecosystem that brings cultural heritage together with multisensory storytelling technologies. As a global experience company headquartered in Türkiye, Dem Museums transforms historic structures and cultural assets into immersive, interactive and memorable experience spaces. Adopting an integrated approach that combines storytelling, audio-visual technology integration, spatial design and visitor management, Dem Museums manages all stages of its projects inhouse from thematic research and scriptwriting to audio-visual implementations and interactive content design. As the first private company in Türkiye to manage end to end visitor operations for museums, monuments, and historical sites, Dem Museums delivers experiences to more than 10 million visitors annually and carries this experiential expertise onto the global stage. The company has received more than 14 international awards for its projects, including the Hagia Sophia History and Experience Museum and the Ephesus Experience Museum. Expanding this expertise internationally, Dem Museums continues its global growth with a strategic vision aligned with Türkiye’s cultural export ambitions, with new projects planned to launch in London and Rome in 2026. Corporate Sales & Marketing Specialist Location: London, UK We are seeking a highly motivated Corporate Sales & Marketing Specialist to drive revenue growth, expand corporate partnerships and increase visitor numbers for a leading digital experience in London. Reporting to the Exhibition Manager, this role is responsible for developing and executing corporate and group sales strategies, building strong commercial partnerships, and unlocking new revenue opportunities. The position will play a key role in positioning the exhibition as a premium destination for corporate events, private functions and brand activations. This is an exciting opportunity for a commercially driven professional with strong business development skills who thrives on creating partnerships, identifying new markets and delivering measurable sales results. Key Responsibilities Corporate & Group Sales • Develop and execute sales strategies to increase corporate bookings, group visits and ticket revenue., • Identify, approach and convert corporate clients, educational institutions, tour operators and group organisers into long-term partners., • Proactively build relationships with organisations participating in events and conferences at Exhibitions and Convention Centers to generate group visits., • Expand the exhabition’s reach by establishing new distribution channels and strategic partnerships., • Manage the sales pipeline, track opportunities and actively drive conversions to achieve revenue targets. Venue & Event Sales • Position the museum as a premium venue for corporate events, private receptions, brand launches and exclusive experiences., • Actively generate and convert leads for venue hire and private events., • Build strong relationships with event agencies, corporate clients and venue bookers., • Prepare proposals, negotiate contracts and manage client relationships from initial enquiry through event delivery., • Collaborate with operations and marketing teams to ensure successful and high-quality event experiences. Business Development • Identify and pursue new commercial opportunities, partnerships and revenue streams., • Build and maintain long-term relationships with corporate clients, partners and key stakeholders., • Monitor sales performance, analyse market opportunities and implement initiatives to meet and exceed revenue targets. Marketing Collaboration • Support marketing initiatives designed to increase visibility, drive visitor engagement and generate sales leads., • Contribute to campaigns targeting new audience segments, corporate clients and group organisers., • Collaborate with internal teams and external partners to strengthen brand positioning and market presence. Key Requirements • Bachelor’s degree in Business Administration, Marketing, Tourism, Communications or a related field., • Minimum 6 years of experience in sales, business development or partnerships within sectors such as culture, tourism, events, entertainment, hospitality or experiential venues., • Proven track record in corporate sales, group sales, venue sales or event sales., • Strong experience working with corporate clients, event agencies, tour operators, or educational institutions., • Demonstrated ability to generate leads, build partnerships and close sales opportunities., • Excellent communication, negotiation and relationship management skills., • Highly results-driven with a strong commercial mindset., • Comfortable working in a fast-paced, entrepreneurial and growth-oriented environment.

Flagship Boutique Manager – Luxury Jewellery and Watches Location: London Our client is a globally renowned, prestigious manufacturer of luxury watches, high-end jewellery and accessories. We are seeking an exceptional Boutique Manager to lead the London Flagship, delivering a world-class client experience while driving commercial performance, team excellence, and brand prestige. This is a rare opportunity for a refined retail leader with a passion for craftsmanship, clienteling, and luxury service to join a brand defined by elegance, heritage, and excellence. The opportunity As Boutique Manager, you will work closely with the UK Director to inspire and lead a high-performing team, uphold impeccable brand standards, and create memorable experiences for a discerning clientele. You will play a key role in driving sales growth, developing long-term client relationships, and ensuring that every detail of the boutique reflects the sophistication of the brand. Responsibilities • Lead, coach, and motivate a high-performing boutique team to consistently deliver exceptional sales performance, client acquisition, and repeat business through outstanding clienteling and commercial leadership., • Act as a trusted deputy to the UK Director, taking ownership of boutique operations and team leadership., • Create a warm, personalised, and unforgettable client journey for every visitor, with service that reflects the standards of a world-class luxury house., • Maintain impeccable presentation across the boutique, ensuring visual merchandising, ambiance, and operational standards are always flawless., • Oversee daily operations including rosters, opening and closing procedures, stock control, security compliance, and transactional accuracy., • Support boutique events, local partnerships, and networking opportunities that enhance brand visibility and attract new clientele. The ideal candidate • An inspiring and polished retail leader with experience in luxury retail, ideally jewellery, watches, or a similarly service-led environment., • Strong commercial awareness, a genuine passion for people development, and a natural ability to build trust with high-value clients., • Proven experience leading teams in a luxury setting, • A strong track record in sales growth, client relationship management, and service excellence., • Confidence in managing boutique operations, administration, and stock-related processes with precision., • Excellent communication skills, organisational ability, and attention to detail., • A highly professional personal presentation aligned with a luxury brand environment. This is a high-profile opportunity to represent a prestigious luxury jewellery brand which values refined leadership, entrepreneurial thinking, and meaningful client relationships, offering the chance to make a visible impact in a beautifully curated retail environment. Apply EJF Search is the retained recruitment partner for this position. For a discreet confidential discussion, please apply or email team@ejfsearch.com No agencies please, all direct and indirect CVs will be forwarded on to EJF Search.

Award Winning Real Estate Developer - Residential Focused - Sales Lead - £40,000 basic - £80,000 OTE + Bonus - Central / West / East London ASAP start ideally My client has an extensive portfolio of residential developments across London, plans to double this portfolio over the next few years. Its a great to time to join an award winning business that has impressive growth plans not only in terms of pipeline but also in growing out the marketing/sales teams and wider group. Key Responsibilities • Lead day-to-day operations of the marketing suite, ensuring it consistently reflects the brand’s premium positioning and is always presentation-ready for multiple viewings., • To Monitor, record, and report weekly sales activity, visitor numbers, feedback, and key performance indicators to senior management., • Working closely with marketing to support local campaigns and events that generate leads and drive footfall., • Ensure all show homes, communal areas, and marketing materials are maintained to a best-in-class, • Contribute to the achievement of sales targets and project deadlines. Key Skills & Experience: • Proven experience in residential sales, ideally in the London’s new homes market. Please send your CV to Peter@GKRInternational.com if this short overview has sparked some interest

Senior Account Manager – Membership, Arts and Culture and Higher Education Location: Central London Company: digital experience and transformation agency Salary: £46k to £50k DOE Hybrid: 2-3 days per week office, the rest WFH (occasional travel for client meetings and team days is required) Permanent: Full time We are on the lookout for a Senior Account Manager to join an established agency to manage a high-profile portfolio within the professional membership, arts and culture, and higher education sectors. Supporting the Client Strategy Partner and Account Director, the successful candidate will drive digital transformation and web platform opportunities for some of the agency’s largest clients. This role requires 3-5 years of commercial experience and a sophisticated understanding of sector-specific needs, including revenue generation, ticketing, and audience strategies. The SAM will act as a strategic bridge, ensuring digital delivery aligns perfectly with the clients' overarching missions and organisational objectives. Key Responsibilities: • Proactively manage client expectations to ensure a high-value, effective partnership while promptly addressing any service issues., • Collaborate with delivery teams to ensure seamless project handovers and provide the necessary foundations for team success., • Oversee support activities to ensure all requests are acknowledged and resolved within agreed Service Level Agreements., • Act as the primary escalation point for project or support concerns, resolving issues internally or escalating them further when necessary., • Work with the Account Director to ensure Statements of Work accurately define requirements, budgets, and timelines prior to client sign-off., • Manage contractual obligations and mitigate risks, including oversight of third-party partners and contractors., • Maintain the financial health of accounts by monitoring project margins and overall profitability., • Develop a deep understanding of client needs beyond day-to-day tasks to support their broader organisational goals., • Identify networking opportunities and industry events to promote the agency brand and expand the portfolio. About you: • Proven background as a Senior Account Manager within a digital agency, specifically serving membership organisations, visitor attractions, or higher education., • Exceptional ability to listen, negotiate, and influence key stakeholders through professional presentations and written communication., • Confident in financial planning, budget reporting, and maintaining account profitability., • Skilled at managing multiple priorities with high attention to detail and a proactive approach to identifying risks or opportunities. The upper end of the salary range is reserved for candidates with extensive experience across the full digital lifecycle, including SEO, UX best practices, backlog management, and the coordination of localized content for international teams. Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At We Are Adam, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles! We are more than happy to discuss any reasonable adjustments that you may require. Interested? Please apply now. We look forward to hearing from you!

Showroom Host - Dartford - £15 Per Hour - 47.5 hours a week available - Weekly Pay - Immediate Start - Our client, a busy franchised car dealership, in Dartford has the requirement for a Showroom Host / Receptionist to join their front of house team on an immediate start temporary contract. As a Showroom Host / Receptionist your duties will include: Meet & Great all visitors to the dealership in a friendly and courteous manner Qualify their reason for the visit and direct them to the correct department Keep the visitor log up to date Make refreshments for customers in the waiting area Keep the reception and customer waiting areas clean and tidy Take inbound telephone calls Delivering the highest levels of customer service at all times Experience, Skills & Qualifications Essential Requirements: 2 years stable face to face Customer Service experience Desirable Requirements: Full UK Driving Licence Motor Trade experience Dealership experience very useful. Remuneration & Benefits: £15 per hour 47.5 hours per week Weekly Pay