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  • GP Receptionist
    GP Receptionist
    hace 19 horas
    Jornada parcial
    Sheffield

    Responsibilities To carry out a range of reception and administrative tasks on a day to day basis Assist and direct patients in accessing the appropriate services or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Responsibilities Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice. * Acknowledge a patients arrival at the reception. Ensuring that the appointment system is run efficiently. Monitor the flow of patients to and from consulting rooms. Use clinical system Systmone for all patient related activities. Deal with all general enquiries, explain procedures and make new and follow-up appointments. Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Participate on a daily basis in task management and ensure that tasks are kept up-to-date at all times. Sorting the mail, scan letters, file records. NHS mail - deal with incoming emails. Workflow - deal with incoming letters, discharge summaries, results etc. Person Specification Essential: Excellent verbal communication and interpersonal skills Excellent team working skills Excellent keyboard and computer skills Ability to work without direct supervisions and determine own workload priorities Ability to show initiative and self-motivated Good general education (literacy and numeracy) Organised with attention to detail Able to demonstrate an understanding of patient confidentiality Commitment to professional development Desirable: Experience in dealing with the public General understanding of the NHS Previous experience of working in the NHS Hours: 9 per week plus holiday and sickness cover as needed which is expected.

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