Service Delivery Manager
3 days ago
Salford
START is a charity that has been delivering mental health recovery and prevention services in Salford for over 31 years. We use creativity, connection and recovery interventions to deliver innovative programmes that improve wellbeing, reduce isolation and support recovery thereby helping to improve people's lives. We are seeking an experienced and motivated Service Delivery Manager to lead the operational delivery of our flagship services. You will take full responsibility for meeting NHS contractual requirements and Key Performance Indicators (KPIs), ensuring services run smoothly, achieve outstanding outcomes and remain a trusted part of the healthcare pathway. Job Title: Service Delivery Manager Place of Work: START, Brunswick House, Salford M6 and various outreach sites as appropriate Hours of Work: Part-Time - 21 hours per week (Tues to Thurs, 9am4.30pm, with some evening and weekend working required with time off in lieu). Salary: £40,000 per annum FTE (£24,000 per annum actual for 21 hours per week) In this role, you will: Lead and manage a multidisciplinary delivery team, providing supervision, support and performance management Ensure accurate data, documentation and outcomes are maintained in line with Commissioner and organisational standards Drive quality assurance, ensuring learning is shared and improvements are embedded in practice Champion the delivery of high-quality programmes that support improved mental health and wellbeing We are looking for someone with: Significant experience managing service delivery in a health, wellbeing or voluntary sector environment A track record of meeting contractual KPIs in a Commissioner-led setting Strong line management experience, including leading multidisciplinary teams Experience delivering or overseeing creative programmes that promote wellbeing Excellent organisational, communication and stakeholder engagement skills If being part of our next chapter sounds exciting, we would love to hear from you. We offer a supportive, values-led culture, opportunities for professional development and the chance to make a real difference. In return, we can offer you excellent progression potential and a host of benefits including: competitive starting salary generous pension scheme 30 days annual leave plus all public holidays (pro rata for part time employees) flexible working options a culture encouraging inclusion and diversity interest free employee loans employee assistance programme group income protection scheme The closing date for receipt of applications is 12 noon on Friday 12 th September 2025 Interviews to take place week commencing 22 nd September 2025 Please note: We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. Interested? Please click 'Apply' - you will receive an email from our partner CHM Recruit containing the application pack and details on how to submit your application. Please note , you are not applying at this stage. No agencies please. TPBN1_UKTJ