Are you a business? Hire Customer Service candidates in New York, NY
As a Receptionist/Assistant you will be responsible for providing administrative support to ensure efficient operation of the medical office. You will support doctors and patients through a variety of tasks related to patient care management, organization and communication. The target is to complete all activities accurately, with high quality and in a timely manner. Many opportunities to move up in the ladder in the company and assume managerial position with paid vacation time as bonus. Responsibilities Organize and schedule appointments Update and file medical records and insurance reports Assist during medical examinations Produce and distribute correspondence memos, letters, faxes and forms Prepare and clean treatment rooms and medical instruments Skills Spanish speaking is a must Knowledge of medical office management systems and procedures Excellent time management skills and ability to multi-task and priorities work Social perceptiveness and service oriented Strong organizational and planning skills Proficiency in MS Office and patient management software Job Types: Full-time, Part-time Pay: $18.00 - $25.00 per hour Benefits: 401(k) matching Employee discount Flexible schedule On-the-job training Opportunities for advancement Paid sick time Paid time off Schedule: 10 hour shift 8 hour shift Language: spanish (Required) Work Location: In person
Looking for experienced energy consultants looking to work a flexible job. The position consists of speaking to businesses and individuals who want to reduce their energy bills. If you don’t have experience we will train you. We are looking for individuals who want to work.
We're looking for a Contract Customer Service Representative to join our team and support our members exceptionally. This role involves engaging with Garner members via phone, chat, and email to help them find the right healthcare for their needs, understand how our program works, and get their eligible claims paid. We seek detail-oriented individuals with strong written and verbal communication skills who can stay organized, handle complex situations, and maintain professionalism in every interaction. The ideal candidate will demonstrate a passion for helping others, an ability to de-escalate challenging situations, and a clear commitment to providing the best service possible. Key Requirements: Applicants must be located within the United States and must work in the United States for the duration of their employment. International applicants will not be considered. Excellent written and verbal communication skills: You must express yourself clearly and professionally, especially in written communication (emails, chat), with no grammatical or spelling errors. We value clear, concise writing. De-escalation skills: You must handle tense or difficult situations with empathy and patience. We want candidates who are comfortable managing escalations and who can demonstrate problem-solving abilities in these contexts Attention to detail: We are looking for candidates who can accurately follow instructions, pay close attention to member inquiries, and ensure solutions are clear and correct. Responsibilities: Deliver exceptional service to our members via phone, chat, and email, offering education, guidance, and healthcare benefits and claims assistance. Follow best practices for handling member inquiries and proactively suggest process improvements when identified. De-escalate member concerns with empathy and professionalism, providing effective and accurate solutions. Maintain a high level of accuracy in all written communication; ensure grammar, spelling, and punctuation are always correct. Attention to detail is critical: accurately capture member information, follow up on requests, and keep clear records of interactions. Send us your resume, we pick the best candidates randomly
We are now hiring Customer Service representatives, receptionist and Branch Managers. Location: New York City, Manhattan You must be 18 and over to apply for this position and to begin training. Training is paid. A minor probationary period will apply before permanent schedule is distributed. Hours: Monday - Friday 6:00AM - 10:00AM 10:00AM - 5:00PM 5:00AM - 10:00PM Or - Saturday - Sunday 10:00AM - 2:00PM 2:00PM - 7:00PM Position will require for you to deal with a high volume of incoming and outgoing phone calls, bookings and reservation. All in office amenities and supplies will be provided. Professional attire is required at all times. Apply now! All applicants will be considered.
** We are seeking a detail-oriented, Chinese(Mandarin, Cantonese, or Fuzhouese) & English bilingual Front Desk Agent to join our team. The ideal candidate will have a strong clerical background and excellent organizational skills to manage front desk operations efficiently. We have 2 locations: 1.98 E Broadway, New York, NY 10002 2.77 Bowery 3rd FL, New York, NY 10002 For part-time positions, We expect part-time candidates to work long-term rather than summer jobs. Duties: - Greet and assist visitors in a professional manner - Answer and direct phone calls using multi-line phone systems - Perform clerical tasks such as data entry, filing, and transcribing documents - Provide customer support and address inquiries promptly - Manage office supplies and maintain inventory levels - Assist with scheduling appointments and meetings - Utilize Google Suite for various office tasks Experience: The following skills and experience are required or preferred for this role: - Proven experience in clerical, office management, or administrative roles - Ability to transcribe documents accurately - Familiarity with medical office procedures is a plus - Experience in project coordination or personal assistant roles is beneficial - Proficiency in handling phone systems effectively - Strong customer service skills and the ability to handle inquiries professionally Joining our team as a Front Desk Agent offers the opportunity to work in a dynamic environment where your organizational skills and customer service expertise will be valued. Job Types: Full-time, Part-time Pay: $18.00 - $25.00 per hour Benefits: Flexible schedule Health insurance Paid time off Schedule: 8 hour shift Day shift Weekends as needed Application Question(s): Are you looking for full-time or part-time positions? Which day are you available to work? What is your desired salary range for this position? Education: High school or equivalent (Required) Language: bilingually in English and Chinese (Required) Ability to Commute: New York, NY 10002 (Required) Ability to Relocate: New York, NY 10002: Relocate before starting work (Required) Work Location: In person Job Types: Full-time, Part-time Pay: $18.00 - $25.00 per hour Benefits: Flexible schedule Health insurance Paid time off Schedule: 8 hour shift Day shift Weekends as needed Application Question(s): Are you looking for full-time or part-time positions? Which day are you available to work? What is your desired salary range for this position? Education: High school or equivalent (Required) Language: bilingually in English and Chinese (Required) Ability to Commute: New York, NY 10002 (Required) Ability to Relocate: New York, NY 10002: Relocate before starting work (Required) Work Location: In person
Telecom Representative !!! NO EXPERIENCE REQUIRED !!! Overview Join our team as a Telecom Representative! We’re looking for motivated individuals who enjoy connecting with people, solving problems, and providing exceptional service. This role offers a great opportunity to grow professionally, learn new skills, and contribute to a dynamic, fast-paced environment. You’ll play a key role in representing telecom products and services to our customers in a positive and professional manner. Responsibilities • Promote and sell telecom products and services to potential customers. • Build and maintain strong customer relationships by understanding their needs and offering tailored solutions. • Provide accurate information about products, pricing, and promotions to customers. • Actively participate in events, campaigns, or door-to-door activities to generate sales opportunities. • Meet or exceed sales targets and performance goals. • Address customer inquiries and resolve concerns with professionalism and a positive attitude. • Collaborate with team members and supervisors to improve processes and achieve team goals. Qualifications • Excellent communication and interpersonal skills. • A positive and outgoing attitude with a customer-first mindset. • Ability to build rapport and trust with customers. • Self-motivated and goal-oriented with a drive to succeed. • Ability to work independently as well as part of a team. • No prior telecom experience required; we provide training! prior sales experience is a plus. We are committed to creating a welcoming and supportive workplace. If you enjoy working with people, have a strong work ethic, and want to grow in your career, we’d love to hear from you! Apply today to be part of our team.
We are seeking experienced Call Center professionals to handle tasks such as managing emails, answering phone calls, and making outbound calls. Requirements: Minimum of 2 years of relevant experience. Strong communication and organizational skills. Offer: Compensation will be based on prior experience and expertise. We look forward to having you on our team!
Job Title: Vehicle Service Advisor Location: 2311 Forest Avenue, Staten Island, NY 10303 Job Type: Full Time Reports To: Service Manager Job Summary We are seeking a highly motivated Vehicle Service Advisor to join our team. The ideal candidate will be the bridge between customers and our service department, ensuring top-notch customer satisfaction while coordinating vehicle repairs and maintenance. If you have excellent communication skills, technical knowledge of automobiles, and a passion for customer service, we want to hear from you! Key Responsibilities - Customer Service & Communication - Greet customers in a friendly and professional manner. - Listen to customer concerns and accurately document vehicle issues. - Provide detailed explanations of recommended services and repair costs. - Maintain clear and consistent communication with customers throughout the service process. - Ensure a positive customer experience by addressing concerns and following up post-service. - Schedule appointments and manage the daily service workflow. - Assign work orders to technicians based on their expertise and workload. - Coordinate with the parts department to ensure timely availability of necessary components. - Monitor the progress of repairs and update customers as needed. - Prepare accurate and detailed repair orders and estimates. - Ensure all service documentation is completed and recorded properly. Recommend preventive maintenance services based on manufacturer guidelines. Inspect completed work to ensure it meets company and industry standards. Qualifications & Requirements - Excellent communication, interpersonal, and organizational skills. - Ability to multitask in a fast-paced environment. - Valid driver’s license. Benefits - Competitive salary - Paid time off and holidays. - Employee discounts on services and parts. If you are passionate about the automotive industry and have a customer-first mindset, apply today and become a valued member of our team!
We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients’ complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needsConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guestsUpsell additional facilities and services, when appropriateMaintain updated records of bookings and payments Requirements and skills Work experience as a Hotel Front Desk Agent, Receptionist or similar roleExperience with hotel reservations software, like Cloudbeds and RoomKeyPMSUnderstanding of how travel planning websites operate, like Booking and TripAdvisorCustomer service attitudeExcellent communication and organizational skillsDegree in hotel management is a plus
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NYC OPTICAL is a leading provider of comprehensive eye care services dedicated to improving our patients' vision and overall eye health. Our team of experienced professionals offers personalized care with a commitment to excellence. We are currently seeking a detail-oriented Insurance Payment Data Entry Specialist to join our dynamic administrative team. Job Overview: The Insurance Payment Data Entry Specialist will be responsible for accurately entering and managing insurance payment data within our billing system. This role involves handling various aspects of insurance claim processing, patient account management, and ensuring timely and accurate payment processing. Key Responsibilities: Enter and maintain accurate insurance payment information in the clinic’s billing system. Verify patient insurance details and payment amounts to ensure accuracy. Assist with the preparation, submission, and follow-up of insurance claims. Resolve discrepancies and address issues related to insurance payments and claims. Communicate effectively with insurance companies, patients, and clinic staff to facilitate smooth payment processing. Maintain organized and up-to-date records of all transactions and communications related to insurance payments. Ensure compliance with relevant regulations and standards. Qualifications High school diploma or equivalent; associate’s or bachelor’s degree in a related field is a plus. Previous experience in insurance payment processing, data entry, or a similar role preferred. Strong attention to detail and accuracy in data entry. Proficiency in medical billing software and Microsoft Office Suite (Excel, Word). Excellent organizational and time-management skills. Strong communication skills and the ability to work effectively. Knowledge of medical terminology and insurance procedures is an advantage. NYC Optical is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Temp-to-hire Pay: $17.00 - $21.01 per hour Expected hours: 40 per week Benefits: Employee discount Flexible schedule Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday No weekends Experience: Microsoft Excel: 1 year (Required) Ability to Commute: Brooklyn, NY 11239 (Required) Ability to Relocate: Brooklyn, NY 11239: Relocate before starting work (Required) Work Location: In person
Ruiz Financial Solutions is seeking a highly motivated and customer-oriented Customer Service Representative to join our dynamic team in the financial services industry. As a premier provider of financial solutions, we pride ourselves on our commitment to excellence and delivering top-notch services to our clients. In this role, you will serve as the first point of contact for our valued customers, addressing their inquiries and concerns with professionalism and efficiency. Your ability to understand customer needs and provide relevant solutions will play a critical role in enhancing customer satisfaction and loyalty. You will be responsible for managing various customer interactions, including phone calls, emails, and chat messages, ensuring timely and accurate responses. As part of a collaborative team, you will have the opportunity to develop your skills in the financial sector while contributing to the overall success of the company. We are looking for individuals who are not only passionate about helping others but also possess a strong desire to grow within a thriving organization. If you are ready to make a significant impact on our customers' experiences and support their financial goals, we encourage you to apply and join our mission to empower clients through exceptional service. Responsibilities Manage inbound and outbound customer communications via phone, email, and chat. Provide prompt and accurate information to clients regarding financial products and services. Assist customers with account inquiries, transaction issues, and service requests. Identify and escalate priority issues to the appropriate departments as necessary. Conduct follow-up calls to ensure customer satisfaction and resolution of issues. Maintain detailed records of customer interactions and transactions in our CRM system. Collaborate with team members to enhance customer service processes and improve efficiency.
Small family owned dry cleaners seeks enthusiastic, patient detail oriented person to take and receive clothing. job is part time in Bedford Stuyvesant. Cash payments
Make phone calls and assist with office work.
Se solicita una mesera que hable inglés y que tenga experiencia 517 Meeker Avenue Brooklyn
We are a transportation company and we are looking for Operators-Dispatchers with experience in customer service. Good writing and diction Advanced English Teamwork Plus if you have worked with the limosys program.
Position Overview: We are seeking a highly motivated and experienced Customer Service/Sales Manager to join our team. This is a remote position, allowing you to work from the comfort of your home while managing and leading our customer service team to ensure the highest level of customer satisfaction. Key Responsibilities: - Lead and manage a team of customer service representatives to deliver outstanding support and sales. - Develop and implement customer service policies and procedures to enhance the customer experience. - Monitor and analyze customer service metrics to identify areas for improvement. - Provide coaching, training, and performance feedback to team members. - Handle escalated customer inquiries and resolve complex issues effectively. - Collaborate with other departments to ensure a seamless customer journey. - Maintain up-to-date knowledge of products and services to provide accurate information to customers. - Foster a positive and productive team environment. Qualifications: - Proven experience as a Customer Service Manager or in a similar leadership role. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work independently and manage a remote team effectively. - Proficiency in using customer service software and tools. - Flexibility to adapt to changing priorities and handle multiple tasks. - Ability to engage with your team and provide a fun work environment, team builders, ice breakers via zoom - Prior management, sales or a related field (preferred). Benefits: - Competitive pay $68,000 and performance-based bonuses. - Flexible working hours and remote work environment. - Opportunities for career growth and professional development. - Supportive and inclusive company culture. How to Apply: If you are passionate about delivering exceptional customer service and have the skills to lead a remote team, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience, introduce yourself and a brief description on why you would be a great candidate.