The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc. Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures. When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers’ guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor. Minimize waste of supplies and amenities within all areas of housekeeping. May regularly assist with deep cleaning projects. Report needed repairs or unsafe conditions to supervisor. Handle all lost and found items according to established procedures. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Ensure compliance with federal, state and local laws regarding health and safety services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Some previous housekeeping experience preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English is preferred; other languages beneficial. Basic reading, writing and mathematical abilities are preferred. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 75 pounds. Will be required to regularly use commercial cleaning chemicals. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Hourly Compensation Range: $29.90 - $39.87 Pay rate outlined follows contract requirements. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Pay $21 an hour Job type: Full-time Shift and schedule 8am-5pm Monday to Friday Work Location: In person Job description Aluminum Storefront distributing Company in Brooklyn seeks full-time administrative assistant Monday through Friday, 8:00 - 5:00. We are a small, friendly office environment and we are willing to train in regards to the industry but administrative experience is a must. Must be responsible, self-starter, reliable, energetic, work well with others, have the ability to see things through and a willingness to learn. Applicant must also have excellent phone manner but they also need to be quick and be able to multi-task a lot of administrative and office support responsibilities at the same time. Duties include but are not limited to: Answering phones & emails, taking detailed massages, filing, data processing, order entry, customer service, accounts receivable, organizing, and keeping office tidy. PUNCTUALITY and RELIABILTY are a must!!! Qualifications Strong interpersonal, customer service and communication skills Ability to multitask Proficient in Microsoft Office suite and Sage accounting Duties Manage daily office operations, including scheduling appointments and maintaining calendars. Provide excellent customer service by greeting visitors and responding to inquiries in a professional manner. Perform data entry tasks accurately and efficiently, ensuring all information is up-to-date. Maintain organized filing systems for both physical and digital documents. Assist with clerical duties such as typing correspondence, preparing reports, and managing office supplies. Support team members with administrative tasks, acting as a personal assistant when required. Keep workspace and common areas clean and tidy. Coordinate communication between departments and ensure timely follow-up on outstanding issues. Strong customer service skills with the ability to interact positively with clients and colleagues. Excellent organizational skills to manage multiple tasks effectively. Ability to maintain confidentiality and handle sensitive information appropriately. Previous experience as an administrative assistant or personal assistant is preferred but not required. As an Administrative Assistant, you will be integral to maintaining efficient office operations and providing exceptional customer service. Reporting to the Office Manager, your role will involve utilizing your core skills in phone etiquette, Microsoft Office, and clerical tasks to support daily administrative functions. Your premium skills in QuickBooks and communication will enhance our accounting processes, while your relevant skills in data entry and calendar management will ensure smooth scheduling and organization. Join our team to contribute to a productive and collaborative work environment.
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It Managed by HHM Hotels