New York
Job Description Position Summary: The Case Aide provides essential support to case managers and social workers by assisting with administrative tasks, client services, and program coordination. This role ensures efficient workflow and quality service delivery in support of individuals and families receiving social, health, housing, or child welfare services. Key Responsibilities: • Assist case managers in coordinating services, scheduling appointments, and following up with clients, • Help prepare and maintain client files, forms, and documentation in compliance with agency and legal standards, • Accompany clients to appointments, court hearings, or service agencies as needed, • Answer phone calls, respond to client inquiries, and provide general information about services, • Monitor and document client interactions, progress, and needs under supervision, • Support intake procedures, including gathering background information and required documentation, • Assist in arranging transportation, housing, or essential supplies for clients when applicable, • Maintain confidentiality and uphold ethical standards in all interactions, • Participate in staff meetings, trainings, and case reviews as assigned, • High school diploma or equivalent required; associate or bachelor’s degree in social work, psychology, or a related field preferred, • Previous experience in a social services or support role is an asset, • Valid driver’s license and reliable transportation (if travel is required), • Strong organizational, communication, and interpersonal skills, • Ability to work with diverse populations in sensitive and respectful ways, • Proficient in basic computer applications and data entry (e.g., Microsoft Office, case management software)Company DescriptionThe Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.The Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.