Sr. Product Designer
hace 14 días
Fort Worth
Job Title: Senior Product Designer Location: Fort Worth, TX Duration: 12 Months Contract WHY YOU'LL LOVE THIS JOB • This job is a member of the Digital Customer Experience team within the Customer Experience Organization at ***., • We're a multidisciplinary UX team that drives the user experience for our customer and employee-facing applications., • Work within a cross-functional team where you'll influence product and design decisions with ownership of initiatives from inception through implementation., • Role can sit in the product focused on delivering value to product teams or in Design Operations focused on standards and process to scale design across the enterprise., • Showcase your experience and knowledge in interaction/visual design, information architecture, user research, and UX strategy. WHAT YOU'LL DO • Influence outcomes and Product Owner decisions based on UX best practices, design principles, and research, using agile methodologies., • Collaborate with Engineering to find the most effective, expedient, and efficient way to implement solutions., • Collect, analyze, present, and action feedback and manage changes to UX deliverables., • Present work clearly and compellingly to stakeholders, leveraging storytelling and presentation skills., • Provide timely status updates (including work left to do, issues, and risks) using project management tools like Rally, Jira, Aha!, etc., • Communicate effectively with all team members to get work done., • Design the visual style, interface, and interaction flow of applications and experiences that adhere to design standards and the patterns of a design system., • Develop conceptual diagrams, wireframes, visual mockups, and prototypes that consider systems thinking and information architecture., • Create research strategies based on desired outcomes and develop usability test plans, scripts, and scenarios for prototypes., • Regularly formulate and test hypotheses during design iterations., • Use research techniques (heuristic reviews, user interviews, remote unmoderated, and in-person testing) to determine ease-of-use and comprehension of designs and ideas., • Lead end-to-end UX design processes, from ideation through execution., • Mentor and guide other Designers to foster growth and collaboration., • Ensure designs are responsive and adaptive for both desktop and mobile platforms. ALL YOU'LL NEED FOR SUCCESS Minimum Qualifications - Education & Prior Job Experience • Bachelor's degree in human computer interaction, human factors engineering, computer science, visual design, library sciences, or other related discipline, or equivalent experience or training., • 3 years of experience as a UX practitioner with a background in user experience design, interaction design, or similar., • Experience working closely with Engineers from inception through implementation in an agile environment., • Experience collaborating effectively across disciplines, product lines, roles, geographical and time zone boundaries., • Knowledge and proficiency using remote unmoderated testing tools and moderated testing devices and platforms., • Experience in responsive, adaptive, and accessible designs., • Experience with design for mobile app (iOS and Android), desktop, and web applications. Preferred Qualifications - Education & Prior Job Experience • Master's degree in human computer interaction, human factors engineering, computer science, visual design, library sciences, or other related discipline, or equivalent experience or training., • 5 years of experience as a UX practitioner with a background in user experience design, interaction design, or similar., • Experience with accessibility standards, including WCAG 2.0 AA compliance, localization, and inclusive design., • Ability to adopt and contribute to design systems and promote design standardization across the enterprise., • Proven ability to work in Product and DesignOps environments to meet evolving organizational needs. Skills, Licenses, and Certifications • Strong skills in modern design and prototyping tools (Figma, Adobe CC, etc.)., • Understanding of HTML, CSS, JavaScript, and other frontend development languages., • Advanced analytical skills dealing with complex data problems and implementing sustainable solutions., • Strong organizational skills and the ability to label, classify, and intelligently build flows and wireframes for complex computer applications are a plus., • Ability to manage multiple concurrent projects and communicate effectively with non-technical users., • In-depth understanding of both qualitative and quantitative research methods., • Strong understanding of user-centered design principles and a solid grasp of trends in web and app design., • Familiarity with emerging technology such as generative AI and spatial computing., • Proficiency in using project management tools (Rally, Jira, Aha!, etc.) to track progress and report status., • Storytelling and presentation skills to effectively communicate design decisions.