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Company Name: ARS-Rescue Rooter Overview: Pay: $120,000–$150,000 + Bonus Opportunity Full-Time | Year-Round Work | Company Vehicle Provided American Residential Services (ARS), the nation’s largest provider of residential HVAC, plumbing, and electrical services, is seeking an experienced and driven HVAC Operations Manager to lead our service and sales teams. This is a high-impact leadership role responsible for driving operational excellence, team performance, revenue growth, and exceptional customer satisfaction. If you are a proven HVAC leader with strong business acumen and a passion for developing teams, this is an excellent opportunity to join a stable, growing national organization. We are seeking a strategic and results-oriented HVAC Operations Manager to lead our service and installation departments. In this role, you will be responsible for the full lifecycle of branch operations—from labor burden management and inventory control to driving revenue through technician-led sales. You will act as a key partner to the General Manager, ensuring the branch meets its financial targets while maintaining the highest standards of OSHA safety and customer experience. What We Offer: • Company-provided take-home vehicle, fuel card, and maintenance Medical insurance available after 31 days (low-cost plans available) * Dental and vision insurance * Health Savings Account (HSA) or Flexible Spending Account (FSA) • 401(k) with company match, • Paid time off and paid holidays, • Company-paid life insurance, • Ongoing HVAC training and clear career advancement paths, • Strong leadership support, • Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!, • Team Leadership: Supervise and delegate tasks across the department, including hiring, training, and performance evaluations. Strategic Planning: Set work priorities, lead staff meetings, and manage employee scheduling to ensure seamless daily operations. * Performance Coaching: Mentor the sales team and technicians to maximize productivity and improve both technical and sales skills. * Technical Support: Provide direct technical guidance and operational troubleshooting for field teams. * Customer Advocacy: Resolve customer complaints and issues to maintain high satisfaction ratings. * Operational Analysis: Support the General Manager with data analysis, operational planning, and departmental reporting. * Financial Oversight: Review payroll records and ensure accurate compensation and scheduling for all staff. * Quality Control: Uphold strict standards for safety, workmanship quality, and customer service. Qualifications: Skills We're Seeking as an HVAC Operations Manager: * Experience: Proven HVAC technical background and Sales Management experience. * Leadership: Demonstrated success in leading teams to achieve branch and corporate objectives. * Business Acumen: Strong understanding of P&L, budgeting, and business operations. * Skills: Proficient in operational software; excellent negotiation and presentation abilities. * Mindset: Ability to execute day-to-day tasks while thinking strategically in a fast-paced environment. If you are interested in joining our team, please apply today! Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.

Company Name: ARS-Rescue Rooter Overview: Pay: $65,000 - $175,000+ annually based on performance* (average compensation range of top performers) Schedule: Varies, (1) weekend day required Full-time, year-round work ARS of Illinois is seeking a Residential Sales Representative. Earn $65,000 - $175,000+ annually based on performance*, while working for the nation's largest provider of residential HVAC, plumbing and electrical services. With 7,000+ team members and 45+ years of industry experience, ARS delivers stability, growth, and industry-leading support for HVAC professionals. What We Offer Residential Sales Representatives: • Warm leads — no cold calling or canvassing, • Uncapped commission structure, • Weekly settlements (draw against commission), • Take-home vehicle, gas card, phone, and tablet provided, • Insurance available after 31 days, • Low-cost medical (as low as $5/week), • Dental, vision, HSA/FSA, • 401(k) with company match, • 13 days PTO + 8 paid holidays, • Company-paid life insurance, • Meet with homeowners to assess and quote heating and cooling systems, • You’ll present product options, explain installation details, and provide transparent pricing., • Conduct pre-scheduled, in-home sales appointments with homeowners., • All appointments are set by ARS based on incoming service calls or inquiries., • Build relationships, assess customer needs, and provide tailored recommendations., • Residential HVAC knowledge welcomed, but not required., • Sales experience required, • In-home sales or one-call-close experience preferred, • Familiarity with gas, electric, and tankless water heater solutions, • Valid driver’s license with clean driving record, • Must pass background check and drug screening ARS is a national leader in heating, air conditioning, ventilation, plumbing, and electrical services. We invest in our HVAC installers with competitive pay, top benefits, and long-term career opportunities. This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: ___.

Spring Education Group’s Early Childhood Education Division includes nearly 150 schools offering services from infant care through Pre-K/K programs, as well as summer camp and after-school programs. Our locations span a nationwide geographic footprint and a diverse array of pedagogical approaches — including our proprietary ___ that draws from the collective expertise of renowned early-age educators such as Dewey, Piaget and Vygotsky; Montessori schools that embrace both accredited Montessori methods – ___ (Association Montessori Internationale) and ___ (American Montessori Society); and progressive language immersion programs in Mandarin and Spanish. Chesterbrook Academy, a part of the Spring Education Group of schools, is seeking a dependable, hands-on Preschool Maintenance Technician to help maintain safe, functional, and welcoming preschool environments across several campuses in an assigned market. In this role, you’ll be a trusted partner to School Leaders, responding quickly to maintenance needs, supporting preventative care, and coordinating vendor-driven projects that keep our schools operating smoothly. What You’ll Do: • Perform general building repairs, including plumbing, carpentry, painting, patching, and electrical work., • Conduct routine inspections and walkthroughs to identify facility needs and safety risks., • Support classroom and school operations by assisting with equipment setup, room configurations, and event preparation., • Complete minor playground, landscaping, fencing, and grounds repairs., • Monitor and perform preventative maintenance on key systems such as HVAC, fire suppression, alarms, and vehicles., • Coordinate and manage all vendor and contractor activity on campus from initiating service requests and gathering quotes, to scheduling visits, supervising work on-site, and confirming completion and documentation., • Build strong, positive working relationships with vendors, contractors, and school teams., • Respond promptly to urgent maintenance situations, including weather events or building emergencies., • Maintain accurate records of repairs, inspections, and vendor visits., • Source and procure maintenance supplies., • Travel between assigned schools via personal vehicle; mileage reimbursed per company policy. What We’re Looking For: • High School Diploma or GED required; trade school or technical training preferred., • Must pass all state-required background checks and maintain valid fingerprint clearance., • Must be able to respond to occasional after-hours emergencies., • 2–5 years of general building maintenance experience, ideally in schools, childcare, or multi-site environments., • Physically able to lift up to 50lbs (occasionally up to 100lbs) and work both indoors and outdoors in varying weather conditions., • Customer-service mentality and strong communication skills., • Basic computer competency (Microsoft Office, Google Suite). Why Join Us? • Competitive pay, • Health, Dental, & Vision Insurance, • Paid time off, • Childcare tuition discounts If you’re excited about making a meaningful impact across multiple preschool communities and enjoy hands-on work that truly matters, we encourage you to apply today. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. In general, this position requires an individual to frequently walk, stand, sit, squat, stoop, reach, kneel, rise from the floor, twist, listen, read, write, and speak the English language. In addition, this position often requires an individual to carry, lift, use repetitive or fine hand movements, and occasionally push, pull, or bend. This position is regularly required to hear and use clear vision with or without correction. Spring Education Group, including, but not limited to SEG Inc., and their affiliates (collectively “Company”) is an Equal Opportunity Employer. All qualified applicants for employment and employees are provided equal employment opportunities, including in recruitment, hiring, and assignment, without regard to actual or perceived race, color, religion and religious creed, sex (including pregnancy and related conditions), sexual orientation, gender identity, gender expression, marital or familial status, age, national origin, ancestry, disability, genetic information, military/veteran status, or any other classification protected by federal, state, or local law. The Company expressly prohibits any form of unlawful employee or student harassment or discrimination.

Job DescriptionBenefits: • 401(k), • Competitive salary, • Dental insurance, • Flexible schedule, • Health insurance, • Paid time off, • Parental leave, • Vision insurance Here at AFC Urgent Care in Willowbrook and Naperville, we are looking for only the best for our patients. We are now seeking a Nurse Practitioner to become a part of the team. You will focus on providing high-quality patient care as part of a healthcare team. Responsibilities: • Diagnose and treat acute, episodic, or chronic illnesses, • Prescribe all necessary medications and treatments, • Perform comprehensive physical examinations of patients, • Help when needed with IV Therapy., • Procedures, • Facilitate referrals to other healthcare professionals and medical facilities, • Communicate with the collaborating physician or specialist regarding patient careQualifications:, • Previous experience in nursing or other medical fields, • Ability to build rapport with patients, • Ability to thrive in a fast-paced environment, • Documentation in Detail of the Medical Symptoms and Complaints, • Avoid Diagnosis Codes that are not accepted by insurance, • Excellent written and verbal communication skills, • Strong leadership qualitiesRequirements:, • Master's degree in nursing from PA School., • Current state nurse practitioner or PA license., • Understands HIPAA and OSHA regulations., • Able to operate as part of a team, alongside physicians and other nurses., • Must hold RN and APN licensing., • Holds NP or PA certification through any of the following organizations:, • American Academy of Nurse Practitioners Certification Program, • National Commission on Certification of Physician Assistants, • American Nurses Credentialing Center, • Certification Board for Urologic Nurses and Associates, • National Certification Corporation for the Obstetric, Gynecologic, and Neonatal Nursing Specialties, • Pediatric Nurse Certification BoardWe look for those who genuinely care for their patients' health and needs. AFC Urgent Care is all about building friendships within the community and working together efficiently. More information will be shared upon the interview process.

Certified Group is committed to delivering expert solutions and quality testing our customers can feel confident in – on time, every time – so the world can trust in what it consumes. As a leading North American provider of laboratory testing, regulatory consulting, and certification & audit services, Certified Group includes Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc. Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, nicotine, cannabis, and hemp industries. We have embarked on an important journey to unify and strengthen our culture by living these core values: Start with the Customer, Drive to Deliver, Commit to Safety and Quality, and Believe in the Team — including believing in you. We are currently looking for a Sample Coordinator to join our growing team! Job Summary Process customer samples ensuring protocols are followed for receipt and handling. Properly notify customers of issues related to samples submitted for testing. Essential Responsibilities • Receive, prepare, and set-up samples for analysis, • Enter data, choose analyses, log and approve samples using a LIMS database on a Windows computer workstation, • Process and maintain client samples at correct temperatures, • Segregate samples according to company procedures, • Assist with shipping of customer supplies including return coolers to customers, • Communicate with clients for clarification on orders as needed, • Follow assigned series of processes, procedures and/or techniques in accordance with company policies/procedures and customer requirements, • Maintain laboratory conditions including equipment, supplies, quality assurance programs and accurate records throughout all procedures, • Perform all activities in a neat, safe, hygienic, and efficient manner, • Share information in an open, timely manner, maintaining customer satisfaction, • Assisting with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the Certified Group Team, • Responsible for the safety of oneself and others working within their area, • Responsible for the completion of required training Minimum Qualifications • High School Diploma or GED, • Basic knowledge of concepts and practices of a testing laboratory, • Training in general laboratory practices preferred, • One or more years of experience in a commercial food-testing laboratory preferred, • Training in general laboratory practices, • Or equivalent combination of education and experience PHYSICAL DEMANDS • Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer components, • Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens, • Noise level varies from quiet to loud, • Temperature varies from hot to cold, • Interactive and fast-paced team-oriented tasks, • Overnight Travel is required at the discretion of management, • Occasionally lift and/or move up to 25 pounds., • Color vision and depth perception Benefits • Progressive 401k Retirement Savings Plan, • Employer Paid Short- Term and Long-Term Disability, and Life Insurance, • Group Medical, • Tuition Reimbursement, • Flexible Spending Accounts, • Dental, • Paid Holidays and Time Off Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status. 2nd Shift (1:00 PM to 9:30 PM), OT as needed, Monday-Friday or Tuesday-Saturday

Senior Family Law Attorney - Remote/Hybrid Litigation! This Jobot Job is hosted by: Jacob Vane Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $145,000 - $225,000 per year A bit about us: Our focus is rooted in a deep understanding of the unique challenges and needs women face during the divorce process. Our commitment to their clients' welfare and rights has earned us recognition as Super Lawyers from 2016 to 2022 and inclusion in the top 10 best family law firms by the American Institute of Family Law Attorneys. Founded in 2014, we were established with a mission to provide focused, compassionate legal representation to women navigating the complexities of divorce, child custody, and other family law matters. With three offices in downtown Chicago, Lake Forest, and Lisle, we are well-equipped to handle a wide range of family law issues, providing clients with legal guidance tailored to their unique situations. Our firm's dedication to supporting women through difficult times is reflected in their comprehensive approach, ensuring clients are informed, supported, and represented effectively throughout their legal journey! Why join us? Benefits: 401(k) 401(k) matching Flexible schedule Health insurance Paid time off Parental leave Professional development assistance Retirement plan Job Details Qualifications: • A minimum of 5 years of family law experience., • Experience in divorce, legal separation, parentage, allocation of parental responsibilities, maintenance, child support, orders of protection, and other related matters., • Responsible for handling a diverse caseload involving daily court appearances, legal research, drafting, settlement negotiations, and routine communication with clients, • Must be admitted to the Illinois Bar and a member in good standing. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Elara Caring is seeking a Physical Therapy Assistant for a job in Mooseheart, Illinois. Job Description & Requirements • Specialty: Physical Therapy Assistant, • Discipline: Therapy, • Duration: Ongoing At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. Job Description: Physical Therapist Assistant At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Physical Therapist Assistant. Being a part of something this great, starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. To continue to be an industry pioneer in delivering unparalleled care, we need a Physical Therapist Assistant with commitment and compassion. Are you one of them? If so, apply today! Why Join the Elara Caring mission? • Work in a collaborative environment., • Be rewarded with a unique opportunity to make a difference, • Competitive compensation package, • Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost, • Opportunities for advancement, • Comprehensive insurance plans for medical, dental, and vision benefits, • 401(K) with employer match, • Paid time off, paid holidays, family, and pet bereavement, • Promotes Elara Caring’s philosophy, mission statement and administrative policies to ensure quality of care, • Performs direct physical therapy services in accordance with accepted standards of practice and certified by the patient’s physician to ensure quality and continuity of care., • Follows Plan of Care as established by Physical Therapist/being supervised by the Physical Therapist and immediate reporting of any changes in status back to Physical Therapist., • Adheres to the State Practice Act Guidelines., • Verifies the Plan of Care prior to each visit and provides care according to physician’s orders, assessment data, and established standards and guidelines., • Incorporates patient care goals established in the Plan of Care, into therapy care., • Instructs patients and/or their families in the appropriate and safe use of prosthetic, orthotic and assistive devices (canes, walkers, wheelchairs, etc.)., • Instructs the patient and/or caregiver in the therapy home program, • Physically demanding, high stress environment, • Full range of body motion including handling, lifting and transfer of patients, • Potentially work irregular hours including call hours if applicable What is Required? • Graduate of an accredited physical therapy assistant program approved by the American Therapy Association, • Current, unrestricted PTA license valid for the state of work., • 6+ months experience as a Physical Therapist Assistant is preferred, • Able and willing to travel within branch/office coverage area., • Must have a dependable vehicle, valid driver’s license, and current auto insurance in accordance with state laws., • Must be able and willing to travel 50%, • Able to sit, stand, bend, lift and move intermittently and be able to lift 50-100 lbs. You will report to the Branch Director, Clinical Manager, Clinical Supervisor or designee. We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families. Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9. At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location. This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to . Elara Caring Job ID #JR-132614. Posted job title: Physical Therapist Assistant About Elara Caring Elara Caring is one of the nation’s leading providers of home-based care with a growing footprint of 26,000 caregivers and 60,000 patients in 18 states. Whether you are new to home-based care or a seasoned in-home care professional, Elara Caring will meet you where you are and develop a unique learning plan that recognizes your experience and invests in your clinical professional journey. From our preceptor program to certification prep courses, quality assessments or management training, we care about you and your success.

Job DescriptionResidential Plumbing Technician Overview We are seeking a skilled Residential Plumbing Technician to join our team. This role involves the installation, maintenance, and repair of residential plumbing systems, including water heaters, fixtures, and piping systems. The ideal candidate will possess excellent problem-solving skills and a commitment to providing exceptional customer service. Responsibilities • Install, maintain, and repair residential plumbing systems., • Install water heaters, fixtures, and piping systems., • Rod out clogged drains and plumbing systems., • Consult with customers to provide the best options for diagnosing or repairing issues., • Provide exceptional customer service and maintain a professional demeanor., • Ensure compliance with local codes and safety standards., • Experience in construction and plumbing services., • Possession of an apprentice card or a journeyman license, • Experience with water heater installation and repair., • Basic plumbing knowledge for integrated home systems., • Familiarity with advanced plumbing systems such as tankless water heaters and filtration systems., • Ability to troubleshoot, diagnose, and repair plumbing systems for residential customers. Join a company that offers direct hire, health benefits, a company vehicle, and opportunities to earn commissions. We provide a 401k, PTO, and support a strong work-life balance. Work Environment Work in and around residential homes throughout the Chicagoland area and surrounding suburbs, ensuring a variety of work settings and experiences. Job Type & Location This is a Permanent position based out of Naperville, IL. Pay and Benefits The pay range for this position is $60000.00 - $80000.00/yr. Direct Hire into the company Health Benefits Company Vehicle Opportunities to make commissions 401k PTO Workplace Type This is a fully onsite position in Naperville,IL. Application Deadline This position is anticipated to close on Mar 16, 2026. About Aerotek: We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow. Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Company DescriptionWe know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.

Join us as a Kitchen Team Associate We’re looking for friendly team players to cook delicious food while maintaining the highest standards of cleanliness for our guests. Thrive in a safe and supportive work environment with team members who become friends. There’s always something new to learn, do, and accomplish. If you don’t have experience, we’ll train you! You’ll get opportunities to gain skills that help you rise in your career, no matter where you go. We’re all about giving back, so you’ll also get the chance to impact your community through our Panda Cares initiative. Let’s work together. Essential Functions for Kitchen Team Associates: • Provides exceptional dining experience to Guests – Greeting Guests, Serving food and handling payments at cash register, • Maintains the cleanliness and appearance of the store, • Follows Operations Standards and Safety Procedure to serve fresh and quality food, • Works efficiently in fast paced kitchen environment, and may work at different positions – Front counter, Drive Through or Kitchen, • Work effectively with team members to meet daily goals in a fun, positive environment. Qualification: • Friendly and helpful team members, • Operations experience is a plus, • Some high school, • Food Handler certification may be required depending on local requirements, acquired at your expense How we reward you:** • Flexible schedules, • Great pay, • Free meals while working at Panda, • Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates, • Health Care and Dependent Care Flexible Spending accounts, • 401K with company match, • Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates, • Associate discounts for many brands, • Referral bonus for eligible associates, • Opportunity to give back to your community, • Hands-on paid training to prepare you for success, • On-Going Career & Leadership Development, • Opportunities for growth into management positions, • Pre-Tax Dependent Care Flexible Spending Account, • Please refer to ___ for details. **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. ADA Statement: While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,800 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values. You’re wanted here: Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to ___. Pay Range: $17 per hour - $20 per hour *Within the range, individual pay is determined using various factors, including work location and experience. ADA Statement: While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,800 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values. You’re wanted here: Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to ___.

Job DescriptionJob Title: Production SupervisorJob Description We are currently seeking an experienced First Shift Production Supervisor for our Foundry/Machining operations located in Batavia, IL. In this role, you will be required to lead work teams in the safe and efficient manufacturing of quality products. This position serves as a focal point of all production operations within the company and requires coordination of work with other department supervisors, employees, engineering, and management to ensure timely delivery of quality parts. Responsibilities • Responsible for the completion of production orders by team members in assigned departments., • Provide assigned teams direction and support, and provide training in proper work methods., • Promote a strong safety culture and lead team members in following all organization and department safety policies and procedures., • Assign production tasks and solicit ideas from team members to improve processes, productivity, and timeliness., • Communicate with team leads and manufacturing engineering on production orders and related issues., • Troubleshoot basic manufacturing problems to determine problems with materials or equipment., • Utilize production whiteboard and ERP system to facilitate production operations and product movement., • Ability to drive forklift as necessary (training will be provided)., • Perform other duties as assigned.Essential Skills, • Previous CNC machining experience involving multi-axis lathes and mills required., • 3-5 years' experience as a production supervisor in a CNC machine shop strongly preferred., • Knowledge of manufacturing standard practices for quality, efficiency, and safety., • Good analytical, problem-solving, planning, and organizational skills., • Strong computer skills and understanding and practical application of Microsoft Office and business software programs including ERP systems., • Good communication skills (written and verbal) to effectively interact and communicate with all organization levels., • Demonstrated ability to multi-task and prioritize workload., • Ability to lift, move and carry up to 40 pounds, and adhere to all work safety protocols.Additional Skills & Qualifications, • Associate or bachelor's degree preferred. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Batavia,IL. Application Deadline This position is anticipated to close on Mar 13, 2026. About Aerotek: We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow. Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Company DescriptionWe know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.

Job Description American Sale: “Unlock Your Potential: Build Your Career Path with Us!” At American Sale, we believe in nurturing talent from within, offering a clear path to advancement whether you’re aiming for a commission-based role, a salaried position, or a management career. We offer real life skills that you can carry with you for a life time. You’ll have the chance to collaborate with experienced professionals who will mentor you and help you leverage the latest technology to excel in your role. Our new and promoted managers receive competitive compensation that reflects their experience and achievements. Additionally, we set ambitious yet attainable sales and financial goals for each location, making our commission and bonus structures both appealing and rewarding. Join us and take the next step in your career with a company that values your growth and success. - Click for real life examples of our employee’s experiences Store Associate: • Excellent attendance and punctuality, • Provide outstanding customer service., • Answer phone with proper etiquette and message handling, • Process sales transactions accurately (cash, check, credit cards, etc.)., • Stay informed about product details, promotions, and advertisements., • Adapt to changing business demands., • Adhere to company policies and procedures., • Efficiently manage inventory and replenish stock., • Assemble merchandise and maintain displays., • Perform water testing for pool and spa customers., • Maintain accurate records of pickups and deliveries., • Organize the warehouse and maintain orderliness., • Ensure order accuracy and attention to detail., • Operate warehouse equipment (stock pickers, pallet jacks). Physical Demands: • Regularly talk and hear while performing job duties., • Actively stand, walk, bend, kneel, stoop, and crouch., • Frequently lift and move items (sometimes over 50 pounds)., • Specific vision abilities required, including close vision, distance vision, color vision, peripheral vision, and depth perception., • Visual acuity to use a keyboard, operate pool and spa equipment, and read technical information., • Day, evening, weekend, and holiday shifts are required. Store Hours:, • Monday through Friday 10am - 7pm., • Occasional travel between stores, the Corporate Office, and customer locations. Getting to Know American Sale At American Sale, our unwavering mission is to enrich the lives of our customers by providing products that enhance their everyday experiences. Whether it’s creating cherished memories with family and friends or finding moments of relaxation and well-being, we’re here to make every day better Our Unique Blend: Selection, Service, and Price • Selection: We curate a diverse range of products that cater to a home's needs. From outdoor furniture to indoor gaming, pool essentials to holiday decor, and the best Christmas selection in the Midwest., • Service: Our dedicated team is committed to delivering exceptional service. We listen, empathize, and ensure our customers' satisfaction. The customers’ happiness is our number one priority., • As a family-owned and operated company spanning six decades, we understand the importance of trust, integrity, and lasting relationships., • We thrive on evolution. Trends shift, technology advances, and we adapt. Our passion for innovation keeps us at the forefront of the market., • From classic favorites to cutting-edge solutions, we’re here to enhance your lifestyle. More of what we offer Full time employees qualify for: • Healthcare, Dental, Vision and various other offerings including 401K with company match, • ADP Life Style Discounts on entrainment, Pet insurance, and more!, • Paid Time off, • Employee Discounts, • Pay as you work options, • We promote from within. Whether you are looking for a commission-based, salary, or management position we can get you there!, • The opportunity to work with seasoned professionals to guide and mentor your career and use the latest technology offered!, • New managers are compensated based on experience level and record of accomplishment., • Company sets the sales and financial goals for each location – commission and bonus are attainable and appealing. Remember, your commitment to exceptional service makes a difference in every customer interaction. Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. American Sale is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe that diversity and inclusion among our teammates are critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

At Aspen Dental, we put You 1st with world-class development plus industry-leading pay. Join our team today as a Dental Hygienist! Job Types: Full-time, Part-time Salary: $50 - $55 / hour plus uncapped incentive plan What YOU receive when you join the Aspen team: • Competitive compensation with unlimited bonus potential, • 3 out of 4 of our hygienists earned an incentive payout, • Benefits package that includes health, dental, vision, 401(k) savings plan with match*, paid time off, and more, • Part-time employees are eligible for full benefits including health care, • Scheduling options to fit your life, part-time, full-time, and PRN*, • Dedicated hygiene support team for coaching and mentorship, • Career growth opportunities chair side and beyond, • Access to state-of-the-art technology and equipment including the Trios® 3D intra-oral scanner and our Digital Dental Assistant used for voice-activated perio charting, • Ongoing in-person and virtual trainings through TAG U online in a variety of topics; clinical, operations, management, and leadership, • Free continuing education (CE), • A fun and supportive culture that encourages collaboration and innovation, • Enjoy a 25% discount on select products and services at a Chapter Aesthetic Studio near you You’ll Achieve Success by: • Traveling to nearby offices to support practice operations**, • Being a key partner in developing patient care plans alongside the doctor, using the American Academy of Periodontology (AAP) guidelines, • Managing your schedule to allow for comprehensive patient care and education., • Expanding your knowledge and skills through structured continuing professional development, • Working collaboratively with other members of the dental team to provide exceptional patient care Qualifications: • Associate degree or higher in dental hygiene from an accredited institution, • Active dental hygiene license in the state of practice, • Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental support organization (DSO) while still centering all we do on YOU and your patients. The Aspen Group (TAG) is made up of a family of brands that include Aspen Dental, ClearChoice, WellNow, Lovet, and Chapter. Join us in our mission to help improve the lives of our patients. We're not just about serving our patients - we also believe in giving back to the community. Our mission is to make dental care accessible to all while providing exceptional care to our patients. And we don't just talk the talk - we've donated over $26 million in free dental care to US veterans, underserved communities, and overseas. Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. **Terms and conditions apply. **As this position requires daily travel to assigned offices, you must maintain a valid non-restricted driver’s license and appropriate insurance or the ability to be insured under the employer’s fleet insurance program (for those assigned a Company fleet vehicle). The Company reserves the right to request and review your Motor Vehicle Record at any time, according to state requirements. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. **Terms and conditions apply. **As this position requires daily travel to assigned offices, you must maintain a valid non-restricted driver’s license and appropriate insurance or the ability to be insured under the employer’s fleet insurance program (for those assigned a Company fleet vehicle). The Company reserves the right to request and review your Motor Vehicle Record at any time, according to state requirements. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Job DescriptionSalary: From $17.50 per hour COME AND JOIN OUR GROWING COMPANY! IML Labels is a North American printing company specializing exclusively in IML (In-Mold Labeling). Established in 2007, we now service a wide variety of clients, from small enterprises to multinational companies. We are seeking dynamic and dedicated individuals to join our team at our plant in Aurora, IL. Start a rewarding apprenticeship program here at IML Labels Chicago Inc., and be well on your way to an exciting career! Job description Key Responsibilities: Responsibilities: • Machine operation, including adjustments and maintenance, • Cutting and validation of adequate labels, • Packaging the labels and identifying the finished boxes, • Basic knowledge of mechanical or manual dexterity, • Resourceful and autonomous, • Manufacturing: 1 year (Preferred), • Thoroughness, • Punctuality, • Basic knowledge of English, • Able to lift to 65 lbs., • Able to be on your feet for at least 8 hours., • Proactive, Meticulous, and Autonomous, • Good attention to detail, • Comfortable with routine, • Great team spirit, • Machine Operator: 1 year (Preferred) Salary: From $17.50 per hour Job Type:Full-time Benefits: • 401(k), • Dental Insurance, • Disability insurance, • Employee assistance program, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • 8-hour shift, • Evening shift, • Monday to Friday, • Overtime Supplemental pay types: • Bonus pay IML Labels Chicago Inc. is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status. Women, minorities, individuals with disabilities, and protected veterans are encouraged to apply.

Job Description Who We Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving nearly 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary The HVAC Service Technician I is responsible for completing a variety of tasks associated with quality repair and maintenance of residential HVAC equipment. The HVAC Service Technician will receive routed work from dispatch, will respond to service calls in a timely manner and perform work to the company’s quality expectations. This individual will be expected to participate in the rotating on-call schedule and accept off shift work during peak workload when needed. All technicians will promote warranty products to American Water customers. This role requires the use of a valid driver’s license to drive a company vehicle and must be refrigerant certified. This individual will be responsible to work and drive safely at all times. **While the position requires monthly visits at our headquarters in Naperville, this role is field based in southern Chicagoland and requires regular travel to customer home locations. Job Duties/Responsibilities * Understands and comply with all safety policies including calibrating gas Sensit tool every month. * Responsible for reclaiming refrigerant for clean and check technicians in his/her territory during the air conditioning season. * Able to complete most repairs to furnaces, condensers, humidifiers and accessories with no assistance. * Able to complete minor repairs on Hydronic systems including maintenance, pump repair or replacement, zone valve repairs, air purging, standard heat exchangers, evaporator coils and seasonal start-up of the system. * Mastered all electrical wiring of furnaces, condensers and thermostats. This includes high and low voltage wiring. * Thoroughly understands and complies with the inventory policies and procedures. Accountable for use of inventory involving his/her work. * Able to complete all tasks sent to him/her via FSA app including billing customers correctly, ordering parts and materials needed for job completion and handling paperwork properly, timely and legibly. * Must be able to cycle count inventory upon procurement’s request. * Ability to utilize a variety of analytical techniques to solve problems. We’re Excited if this is You! Experience and Qualifications of the Role • HVAC certification or vocational/skill training experience in HVAC in lieu of certification., • Minimum 3 years of HVAC experience preferred. Computer Skills Needed to Perform the Job • Proficiency in Microsoft and Google Suites (Outlook, Excel, Word, Teams)., • iPad use. Education • High School diploma, GED, or equivalent work experience required. Certificates, Licenses, Registrations • PA Certification Type 1 and 2 or Universal required, OR equivalent vocational skill/training experience. We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total well-being. The base pay range for this position is $20.43 - $27.64 hourly. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies Action Oriented - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain. Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Communicates Effectively - Is able to clearly and succinctly communicate verbally and in writing in a variety of settings and styles; can get messages across that have the desired effect. Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Approachability - Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Job Description Who We Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving nearly 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary The HVAC Service Technician I is responsible for completing a variety of tasks associated with quality repair and maintenance of residential HVAC equipment. The HVAC Service Technician will receive routed work from dispatch, will respond to service calls in a timely manner and perform work to the company’s quality expectations. This individual will be expected to participate in the rotating on-call schedule and accept off shift work during peak workload when needed. All technicians will promote warranty products to American Water customers. This role requires the use of a valid driver’s license to drive a company vehicle and must be refrigerant certified. This individual will be responsible to work and drive safely at all times. **While the position requires monthly visits at our headquarters in Naperville, this role is field based in northwest Indiana and requires regular travel to customer home locations. Job Duties/Responsibilities * Understands and comply with all safety policies including calibrating gas Sensit tool every month. * Responsible for reclaiming refrigerant for clean and check technicians in his/her territory during the air conditioning season. * Able to complete most repairs to furnaces, condensers, humidifiers and accessories with no assistance. * Able to complete minor repairs on Hydronic systems including maintenance, pump repair or replacement, zone valve repairs, air purging, standard heat exchangers, evaporator coils and seasonal start-up of the system. * Mastered all electrical wiring of furnaces, condensers and thermostats. This includes high and low voltage wiring. * Thoroughly understands and complies with the inventory policies and procedures. Accountable for use of inventory involving his/her work. * Able to complete all tasks sent to him/her via FSA app including billing customers correctly, ordering parts and materials needed for job completion and handling paperwork properly, timely and legibly. * Must be able to cycle count inventory upon procurement’s request. * Ability to utilize a variety of analytical techniques to solve problems. We’re Excited if this is You! Experience and Qualifications of the Role • HVAC certification or vocational/skill training experience in HVAC in lieu of certification., • Minimum 3 years of HVAC experience preferred. Computer Skills Needed to Perform the Job • Proficiency in Microsoft and Google Suites (Outlook, Excel, Word, Teams)., • iPad use. Education • High School diploma, GED, or equivalent work experience required. Certificates, Licenses, Registrations • PA Certification Type 1 and 2 or Universal required, OR equivalent vocational skill/training experience. We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total well-being. The base pay range for this position is $20.43 - $27.64 hourly. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies Action Oriented - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain. Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Communicates Effectively - Is able to clearly and succinctly communicate verbally and in writing in a variety of settings and styles; can get messages across that have the desired effect. Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Approachability - Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Certified Group is committed to delivering expert solutions and quality testing our customers can feel confident in – on time, every time – so the world can trust in what it consumes. As a leading North American provider of laboratory testing, regulatory consulting, and certification & audit services, Certified Group includes Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc. Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, nicotine, cannabis, and hemp industries. We have embarked on an important journey to unify and strengthen our culture by living these core values: Start with the Customer, Drive to Deliver, Commit to Safety and Quality, and Believe in the Team — including believing in you. We are currently looking for a Sample Coordinator to join our growing team! Job Summary Process customer samples ensuring protocols are followed for receipt and handling. Properly notify customers of issues related to samples submitted for testing. Essential Responsibilities • Receive, prepare, and set-up samples for analysis, • Enter data, choose analyses, log and approve samples using a LIMS database on a Windows computer workstation, • Process and maintain client samples at correct temperatures, • Segregate samples according to company procedures, • Assist with shipping of customer supplies including return coolers to customers, • Communicate with clients for clarification on orders as needed, • Follow assigned series of processes, procedures and/or techniques in accordance with company policies/procedures and customer requirements, • Maintain laboratory conditions including equipment, supplies, quality assurance programs and accurate records throughout all procedures, • Perform all activities in a neat, safe, hygienic, and efficient manner, • Share information in an open, timely manner, maintaining customer satisfaction, • Assisting with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the Certified Group Team, • Responsible for the safety of oneself and others working within their area, • Responsible for the completion of required training Minimum Qualifications • High School Diploma or GED, • Basic knowledge of concepts and practices of a testing laboratory, • Training in general laboratory practices preferred, • One or more years of experience in a commercial food-testing laboratory preferred, • Training in general laboratory practices, • Or equivalent combination of education and experience PHYSICAL DEMANDS • Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer components, • Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens, • Noise level varies from quiet to loud, • Temperature varies from hot to cold, • Interactive and fast-paced team-oriented tasks, • Overnight Travel is required at the discretion of management, • Occasionally lift and/or move up to 25 pounds., • Color vision and depth perception Benefits • Progressive 401k Retirement Savings Plan, • Employer Paid Short- Term and Long-Term Disability, and Life Insurance, • Group Medical, • Tuition Reimbursement, • Flexible Spending Accounts, • Dental, • Paid Holidays and Time Off Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status. 2nd Shift (1:00 PM to 9:30 PM), OT as needed, Monday-Friday or Tuesday-Saturday

Job Description Certified Group is committed to delivering expert solutions and quality testing our customers can feel confident in – on time, every time – so the world can trust in what it consumes. As a leading North American provider of laboratory testing, regulatory consulting, and certification & audit services, Certified Group includes Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc. Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, nicotine, cannabis, and hemp industries. We have embarked on an important journey to unify and strengthen our culture by living these core values: Start with the Customer, Drive to Deliver, Commit to Safety and Quality, and Believe in the Team — including believing in you. We are currently looking for a Driver/Courier (Part-Time) to join our growing team! JOB SUMMARY Responsible for the safe and efficient delivery of food samples to our laboratory testing facility. The courier will provide exceptional customer services to clients of the company while operating a company vehicle to deliver and pick up test samples at customer sites. ESSENTIAL RESPONSIBILITIES • Responsible for assisting with maintenance of a company facility according to established schedules, • Must follow the Company Driving Policy, as well as all applicable state and federal driving laws., • Adhere to proper accident reporting procedures according to company policy, • Provide Excellent Customer Service Satisfaction at the point of pick-up, • Ensure safe and timely transport of the food products to our laboratory, • Responsible for operating the vehicle in a safe manner and to drive defensively to prevent injuries and property damage, • Work closely with the laboratory management and staff, • Drive vehicles with reasonable prudence to conserve fuel and sustain them at the highest operating efficiency, • Present the vehicle for repair, service, or adjustment whenever such is needed, and preventative maintenance when time is due, • Perform all activities in a neat, safe, hygienic, and efficient manner, • Assisting with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the Certified Group Team, • Complete assigned FDA Collections and Photo Report for samples collected from warehouses/freezers as needed/assigned, • Responsible for the safety of oneself and others working within their area, • High School diploma or G.E.D, • 2 years of professional driving experience preferred, • Training in general laboratory practices preferred, • Will have a current, valid driver's license issued in the State of operation, • A driving record with no DUIs or major moving violations or accidents within the past 60 months, • Demonstrated professionalism, dependability, and initiative in prior work experience The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Regularly required to stand, sit, walk, use hands and arms, talk and hear, • Regularly lifts items up to 55 pounds, • Color vision and depth perception, • Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens, • Noise level varies from quiet to loud, • Temperature varies from hot to cold, • Progressive 401k Retirement Savings Plan, • Employer Paid Short- Term and Long-Term Disability, and Life Insurance, • Group Medical, • Tuition Reimbursement, • Flexible Spending Accounts, • Dental, • Paid Holidays and Time Off Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status. Part-Time Hourly Monday, Friday, and Saturday 1st Shift (5am-9am Start time, 8-10+ hrs per day)

Job Description Who We Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary We are seeking a highly technical Senior Salesforce Developer with deep platform expertise and hands-on experience implementing AI-driven solutions within Salesforce. This role requires strong architectural knowledge, advanced Apex development skills, integration expertise, and experience leveraging Salesforce AI capabilities including predictive, generative, and automation feature. The Senior Salesforce Developer will work closely with architects and product owners to understand business requirements and develop scalable solutions that meet those requirements. This role will be reporting to the Director, Salesforce and Integrations. Located at our office in Naperville, our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (T-TH in office and M & F remote) is required. Responsibilities include but are not limited to: • Develop enterprise-grade solutions on the Salesforce platform., • Build advanced solutions using:, • Apex (Batch, Queueable, Future, Schedulable), • Lightning Web Components (LWC), • Visualforce (where applicable), • Design complex data models, role hierarchies, sharing rules, and security architecture., • Develop dynamic UI solutions using LWC with advanced JavaScript (ES6+)., • Design and implement AI-driven solutions using:, • Salesforce Einstein (Prediction Builder, Discovery, Next Best Action), • Einstein GPT, • Salesforce Data Cloud, • Integrate external AI/ML services (OpenAI, AWS SageMaker, Azure ML) via REST APIs., • Build prompt-driven workflows using generative AI within Salesforce Flows., • Develop AI-powered automation for lead scoring, case classification, forecasting, and recommendations., • Implement real-time AI inference via Platform Events and asynchronous processing., • Work with structured and unstructured datasets for AI model training and insights., • Apply Responsible AI principles, data governance, and compliance standards., • Design Sales/Service Cloud solutions by working closely with application owners, business analysts, solution architects and product owners to build technology solutions to meet business needs., • Build custom solutions connecting Salesforce (Sales/Service Cloud) with Dispatch's field service platform or salesforce field service platform using Dispatch.me., • Support, maintain and improve the working of existing Sales/Service cloud applications for optimal functionality., • Build prompt-driven workflows using generative AI within Salesforce Flows., • Develop AI-powered automation for lead scoring, case classification, forecasting, and recommendations., • Implement real-time AI inference via Platform Events and asynchronous processing., • Work with structured and unstructured datasets for AI model training and insights., • Apply Responsible AI principles, data governance, and compliance standards., • Write high-coverage, bulkified unit tests and enforce code quality standards., • Conduct comprehensive testing of Salesforce Sales & Service cloud solutions to ensure proper functionality, usability, and adherence to best practices and industry standards., • Work with CI/CD pipelines using Azure DevOps, Copado., • Conduct code reviews and enforce secure coding best practices., • Stay up to date with the latest trends and advancements in contact center technologies, related tools to identify opportunities for improvement and innovation. We're Excited if this is You! Experience and Qualifications of the Role: • 5+ years of IT experience, including dedicated Salesforce development across Sales Cloud, Service Cloud, and Experience Cloud platforms with strong Salesforce development and solution design skills., • Apex classes, Controllers and Triggers, • Lightning Web Components (LWC), • Visualforce, • SOQL & SOSL, • Experiencing configuring and customizing Workflows, Process Builder, Flow Validation rules and approval processes., • Extensive experience with customization on the Salesforce Lightning platform using declarative platform tools and platform events., • Integration: Experience with API-based integrations, middleware, or custom connectors., • Experience Working with Salesforce data model, security model, and sharing rules., • Experience building custom dashboards and reports., • 3+ years’ Designing and implementing AI-driven solutions using:, • Salesforce Einstein (Prediction Builder, Discovery, Next Best Action), • Einstein GPT, • Salesforce Data Cloud, • Ability to support multiple concurrent projects, both simple and extremely complex; prioritize activities and provide deliverables as planned., • Experience with Dispatch.me, invoicing, or field services is a plus. Education: • Bachelor’s degree in computer science, information technology, or equivalent experience. Certificates, Licenses, Registrations: • Salesforce Platform Developer II, • Salesforce Application Architect or System Architect, • AI Specialist certification, • Data Cloud Consultant, • Salesforce Certified Platform App Builder (nice to have), • Salesforce Admin certification We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $116,365 - $157,500 USD Annual. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies: Action Oriented - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. Technical Learning - Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge; does well in technical courses and seminars. Functional/Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Communicate Effectively - Is able to clearly and succinctly communicate verbally and in writing in a variety of settings and styles; can get messages across that have the desired effect. Problem Solving - Is tolerant with people and processes; listens and checks after acting; tries to understand the people and the data after making judgments and acting; waits for others to catch up after acting; sensitive to due process and proper pacing; follows established process.

Job Description Who we Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving nearly 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary We are seeking a skilled and experienced Senior Financial Analyst to join our Commercial Finance team and – along with our Senior Finance Manager – support our Commercial, Pricing, and Growth functions. In this role, you will act as a co-pilot to the business – translating operational data to financial impact and using that knowledge to help brainstorm, model solutions, and find opportunities for growth and efficiency. This Hybrid role is based in our Naperville, IL office. Our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (generally T-TH in office and M & F remote) is required. Responsibilities • Be a valued Commercial Finance contact for functional area’s activities, using financial best practices and your unit economic understanding to help solve business problems and find avenues to drive business growth and cost savings., • Partner with our Business Development team and the Senior Finance Manager to create business cases for prospective new partnerships and implement operational and financial tracking of those partnerships once they launch., • Partner with our General Management & Operations team, Existing Partnerships team, and the Senior Finance Manager to identify, analyze, and model levers to drive partner growth and renewal opportunities., • Assist Senior Finance Manager and Pricing team with pricing analysis, scenario modeling, and reporting., • Prepare materials and commentary for executive-level weekly & monthly business reviews and assist Senior Finance Manager in preparation of quarterly Board of Director materials., • Develop functional KPIs that link back to the financial plan of the company, working with the Business Intelligence team to continuously improve our reporting infrastructure.We're Excited if This is YouExperience and Qualifications of the Role, • 4+ years of progressive experience in a finance role., • Top tier financial modeling skills, including from scratch build and analysis., • Insatiably curious, excellent analytical and problem-solving skills., • Confident and professional, with the ability to communicate clearly and effectively both within finance and across different operational areas. Computer Skills Needed to Perform this Job, • Proficiency in Microsoft O365 (Excel, PowerPoint), with expertise in basic Microsoft Excel functionalities (e.g. LOOKUPS, INDEX/MATCH, SUMIFS) and corresponding Excel shortcuts., • Proficiency in Looker or other data analytic platforms (preferred; can train). We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $86,445 - $110,000 USD Annual. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being.

Job DescriptionSalary: We pay competitively based on work experience COME AND JOIN OUR GROWING COMPANY! IML Labels is a North American printing company specializing exclusively in IML (In-Mold Labeling). Established in 2007, we now service a wide variety of clients, from small enterprises to multinational companies. We are seeking dynamic and dedicated individuals to join our team at our plant in Aurora, IL. Job Description: In charge of running Heidelberg Die Cutting Equipment. Operate, perform quality control while it's running, make necessary adjustments, perform maintenance and minor mechanical adjustments or repairs on the equipment, follow an established preventative maintenance schedule, close communication with supervisor if there's damage to the cutting dies, reading, understanding, and following-up of production files, participate in any other related tasks as needed. Responsibilities: • Machine operation, including adjustments and maintenance, • Cutting and validation of adequate labels, • Packaging the labels and identifying the finished boxes, • Other related tasks will be assigned by the supervisor Requirements: • High school diploma, • Basic knowledge of the printing industry and good mechanical skills, • 1-2 years of preferred experience as a Die-Cutting Operator, • Overtime is required based on production needs (with advanced notice), • Great team spirit is a must! Shifts Available: • 2nd Shift 2:00 pm- 10:30pm, • 3rd Shift: 10:00 pm 6:30 am (Sun-Thru) Job Type: Full-time Benefits: • 401(k), • Dental Insurance, • Disability insurance, • Employee assistance program, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • 8-hour shift, • Evening shift, • Monday to Friday, • Overtime Supplemental pay types: • Bonus pay IML Labels Chicago Inc. is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status. Women, minorities, individuals with disabilities, and protected veterans are encouraged to apply.

Job Description Who We are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving nearly 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary A Contact Center Sales and Service Advocate represents both Oncourse Home Solutions and our valued customers by providing reliable support, guidance, and solutions through inbound and outbound customer interactions. Agents work closely with supervisors and coaches to meet quality assurance standards for professionalism, communication, and customer engagement. Based in our vibrant Naperville, IL office, this in-person role (Monday – Friday) is central to our culture and customer experience. Candidates should consistently demonstrate the ability to resolve customer needs, provide compassionate assistance, and deliver exceptional customer experiences. Responsibilities include but are not limited to: • Sell home warranty related products and services to residential and commercial customers following quality standards, scripting processes and procedures as trained and documented in the company policy and procedure manual., • Navigate systems efficiently and enter data accurately while resolving customer needs., • Maintain a thorough understanding of claims and transfer processes. Adept at communicating the benefits of our suite of products and services, • Communicate and comprehend the product and service sales process when following up with customers on enrollment errors, • Reflect our company Values and contributes to our positive, results-driven culture, • Possess excellent interpersonal skills, diplomacy, and patience while interacting with customers, peers, management, and other departments. Comfortable with receiving coaching feedback and monitoring of calls., • Take personal responsibility, exploring opportunities to add value, contributing ideas, and participating in activities to continuously improve customer satisfaction and productivity., • Create and maintain personal/team sales goals daily, weekly, and monthly., • Maintain and exceed client and customer expectations through professional telephone interaction on inbound and outbound calls., • Demonstrate a personal commitment to promoting and providing exceptional customer service Experience and Qualifications of the Role • 2+ years of previous work experience in a fast-paced Call Center environment preferred, • Experience accurately capturing details of phone conversation on paper and in a computer, application preferred, • Experience with direct or suggestive selling preferred, • Proficient typing and computer application skills (minimum of 40 wpm), • Strong attention to detail with the ability to multitask while speaking with a customer on the phone., • Easily adapt to change while balancing multiple priorities, • Ability to work on a continuously flexible schedule including evenings, weekends, and holidays with punctuality and consistent work attendance. Current hours of operation are 6:00 am – 7:00 pm Monday – Friday and 6:00 am – 5:00 pm Saturday, • Motivation for sales, adhering to set computer guided scripts and procedures, • Excellent verbal and written communications skills, effective listening skills, and ability to identify needs through phone conversation. Preferred: • Demonstrated success exceeding KPIs, • Knowledge or familiarity with HVAC equipment and standard concepts, • Knowledge or familiarity with Home Warranty and services concepts, • Proven track record of exceeding quotas and business goals, • Proven ability to work successfully in a results-oriented environment, • Ability to handle a high call volume environment Computer Skills Needed to Perform the Job: • General computer proficiency and literacy, • Proficiency with Microsoft Office Suite (Outlook, Excel, Word, Teams), • Familiarity with navigating CRMs and call-handling software Education • High School Diploma or GED required; Bachelor's degree or equivalent work experience preferred N/A We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay for this position is $17.25 hourly. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include but are not limited to: healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected Competencies: Communicate Effectively - Is able to clearly and succinctly communicate verbally and in writing in a variety of settings and styles; can get messages across that have the desired effect. Composure - Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked of balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Functional / Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Drive for Results - Can be counted on to exceed goals Technical Learning - Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge; does well in technical courses and seminars successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Job Description Who we Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary Reporting to the CFO, the Director of Treasury leads the company’s treasury function, driving liquidity optimization, risk management, and capital structure compliance. This role partners with Finance, Accounting, Legal, and senior leadership to deliver accurate cash forecasting, efficient capital markets execution, and continuous process improvements aligned with strategic objectives. This role is based in Naperville, IL office. A regular in-office hybrid model (generally Tu - Th in office, M & F remote) is required, as our office environment is a key driver of our company culture and employee experience. Responsibilities include but are not limited to: • Lead and mentor team members., • Direct daily treasury operations: cash positioning, collections, disbursements, and funding., • Manage liquidity and deploy excess cash to maximize returns while ensuring operational needs., • Deliver accurate cash flow forecasts and weekly liquidity reporting to the CFO., • Oversee short-term investments and monitor performance., • Build and maintain banking and investment relationships; negotiate terms to optimize cost and service., • Develop funding strategies; manage debt issuance, repayment, and covenant compliance., • Identify and mitigate financial risks (interest rate, FX, credit, liquidity) through hedging strategies., • Enhance treasury policies, controls, and leverage technology for operational efficiency., • Lead treasury-related audits and ensure regulatory compliance., • Drive continuous improvement initiatives and mentor a high-performing team., • Prepare board-level and debt holder presentations; collaborate with Investor Relations as needed., • Manage corporate insurance programs, including annual renewals. We’re Excited If This Is You Experience and Qualifications of the Role • 6+ years in treasury or corporate finance leadership; 4+ years managing teams., • 4+ years of direct people management experience with a track record of consistently recognizing and rewarding excellent performance and addressing performance issues head-on, without delay., • Expertise in debt management, risk mitigation, hedging, and cash flow forecasting., • Experience in private equity environments and complex debt structures., • Proven track record in financing transactions (recapitalizations, acquisitions/divestitures)., • Strong analytical, communication, and stakeholder management skills. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies Action Oriented - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.Building Effective Teams - Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.Ethics & Values - Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.Functional / Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.Managerial Courage - Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.

Job Description Certified Group is committed to delivering expert solutions and quality testing our customers can feel confident in – on time, every time – so the world can trust in what it consumes. As a leading North American provider of laboratory testing, regulatory consulting, and certification & audit services, Certified Group includes Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc. Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, nicotine, cannabis, and hemp industries. We have embarked on an important journey to unify and strengthen our culture by living these core values: Start with the Customer, Drive to Deliver, Commit to Safety and Quality, and Believe in the Team — including believing in you. We are currently looking for a Sample Receiving Associate to join our growing team! JOB SUMMARY The Sample Receiving Associate is responsible for entering data into the Certified Laboratories Information Management System (LIMS) in a timely and accurate manner. ESSENTIAL RESPONSIBILITIES • Logging of customer samples into the LIMS system with accuracy. Uses products as needed., • Ensure timeliness, accuracy and reliability work., • Ensures adherence to the daily work schedule., • Makes suggestions and recommendations regarding product/specs. that would aid in logging., • Perform clerical review to ensure accuracy., • Ensures all samples are labeled correctly and stored at the appropriate temperatures until testing can occur., • Ensure the sample receiving room is cleaned and maintained., • Participates in special projects as assigned by the Manager/Supervisor., • Keeps the Manager/Supervisor informed of issues or problems within the department., • Interacts with clients, suppliers and vendors as required., • Learns new techniques and technologies and trains others as appropriate., • Works effectively with other departments., • Responsible for the execution of all ISO and QC requirements., • Performs all other duties as required or assigned., • Stocks/orders supplies as needed (labels, boxes etc.), • Assists with the return of customer coolers., • AS degree in Science and appropriate industry specific experience or BS degree., • Knowledge of good aseptic technique and behaviors that can reduce cross contamination., • Good conceptual basis in laboratory setting with proven ability to perform basic lab techniques., • Critical thinking – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems., • Excellent organizational skills - ability to use your time, energy, resources, etc. in an effective manner., • Time management – one’s own time and the time of others., • Training – teaching and guiding others how to complete a process from beginning to end., • Strong relevant qualitative and quantitative skills., • Excellent arithmetic skills – using mathematics to solve problems., • Good communication skills – speaking, reading, writing and listening., • Manual dexterity., • Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer components, • Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens, • Noise level varies from quiet to loud, • Temperature varies from hot to cold, • Interactive and fast-paced team-oriented tasks, • Overnight Travel is required at the discretion of management, • Occasionally lift and/or move up to 40 pounds., • Progressive 401k Retirement Savings Plan, • Employer Paid Short- Term and Long-Term Disability, and Life Insurance, • Group Medical, • Tuition Reimbursement, • Flexible Spending Accounts, • Dental, • Paid Holidays and Time Off

Job Description Who We Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary The Lead Product Manager supporting the Contact Center will the end-to-end product strategy for Customer Contact Channels and Salesforce-based agent workflows across Contact Center and Claims. This is a senior role with platform-level ownership, heavy cross-functional influence, and direct accountability for Customer Experience, Agent Experience, and operational outcome. Role is expected to perform as product manager and also guide other product managers. Located at our office in Naperville, our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (T-TH in office and M & F remote) is required. Responsibilities include but are not limited to: • Define and execute a clear product vision for agent workflows across Salesforce and Amazon Connect, aligned to CX, efficiency, and cost outcomes., • Translate business goals into a prioritized, outcome-driven roadmap., • Own customer and agent research for Contact Center and Claims experiences; operate as the Voice of the Customer and Agent., • Identify and size customer, agent, and operational problems using qualitative research and quantitative data., • Partner with Operations, CX, Marketing, BI, and Data Science to ensure problem statements are data driven and aligned., • Lead the product roadmap and backlog; prioritize initiatives based on impact, effort, and strategic fit., • Define features, workflows, acceptance criteria, and success metrics; validate outcomes post-launch., • Partner closely with Engineering Managers to plan sprints, manage tradeoffs, and ensure predictable delivery., • Design and execute experiments (A/B tests, pilots, phased rollouts) to validate hypotheses and de-risk investments., • Use data to continuously optimize agent workflows, customer journeys, and operational efficiency., • Act as the subject-matter expert for Contact Center and Claims workflows and customer/agent experience., • Influence without authority across Technology, Operations, Marketing, BI, Finance, and Data Science., • Ensure solutions scale, are maintainable, and reduce long-term operational complexity. We're Excited if this is You! Experience and Qualifications of the Role: • 5+ years in Product Management, with 3+ years owning Salesforce-based platforms and workflows., • Hands-on experience with Contact Center platforms (Salesforce Service Cloud, Amazon Connect)., • Proven experience leading digital transformation in an Agile environment., • Strong discovery muscle; you lead with problems, not solutions., • Deep understanding of human-centered workflow design for agents and operators., • Data-driven decision maker with experience running experiments and interpreting results., • Comfortable operating at principal level: high autonomy, high accountability., • Able to influence senior stakeholders and navigate competing priorities., • Direct, candid communicator who gives and receives feedback well., • Deep experience with Salesforce ecosystem strongly preferred., • Strong grasp of Agile (Scrum/Kanban) delivery models., • Experience in subscription or membership-based businesses is a plus. Computer Skills Needed to Perform the Job: • Proficiency in Microsoft O365, Salesforce, Jira, Fullstory. Education: • Bachelor’s degree in Engineering, Business, or equivalent practical experience. Certificates, Licenses, Registrations: • N/A We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $129,795 - $185,000 USD Yearly. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies: Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Strategic Agility - Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Action Orientated - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. Dealing with Ambiguity - Can act in ways that seem contradictory; is very flexible and adaptable when facing tough calls; can combine seeming opposites like being compassionately tough, stand up for self without trampling others, set strong but flexible standards; can act differently depending upon the situation; is seen as balanced despite the conflicting demands of the situation. Functional / Technical Skills – Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Organizational Agility - Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.

Job Description Who We Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving nearly 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary The Lead Product Manager will own the end-to-end product strategy for Claims workflows. This is a senior role with platform-level ownership, heavy cross-functional influence, and direct accountability for Customer Experience, Agent Experience, and operational outcome. Located at our office in Naperville, our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (T-TH in office and M & F remote) is required. Responsibilities include but are not limited to: • Define and execute a clear product vision for agent workflows across Claims platform, aligned to Customer Experience (CX), efficiency, and cost outcomes., • Translate business goals into a prioritized, outcome-driven roadmap., • Own customer and agent research for Claims experience and operate as the Voice of the Customer and the Agent., • Identify and size customer, agent, and operational problems using qualitative research and quantitative data., • Partner with Operations, CX, Marketing and Business Intelligence (BI) to ensure problem statements are data driven and aligned., • Create and execute the product roadmap and backlog; prioritize initiatives based on impact, effort, and strategic fit., • Define features, workflows, acceptance criteria, and success metrics; validate outcomes post-launch., • Partner closely with Engineering Managers to plan sprints, manage tradeoffs, and ensure predictable delivery., • Design and execute experiments (pilots, phased rollouts) to validate hypotheses and de-risk investments., • Use data to continuously optimize agent workflows, customer journeys, and operational efficiency., • Act as the subject-matter expert for Claims workflows and customer/agent experience., • Influence without authority across Technology, Operations, Marketing, BI, Finance, and Data Science., • Ensure solutions scale, are maintainable, and reduce long-term operational complexity. We're Excited if this is You! Experience and Qualifications of the Role: • 5+ years in Product Management, with 3+ years owning Salesforce-based platforms and workflows., • Hands-on experience with Salesforce Service Cloud., • Proven experience leading digital transformation in an Agile environment., • Strong discovery skills to lead with problems, not solutions., • Deep understanding of human-centered workflow design for agents and operators., • Data-driven decision maker with experience running experiments and interpreting results., • Comfortable operating at lead level: high autonomy, high accountability., • Able to influence senior stakeholders and navigate competing priorities., • Direct, candid communicator who gives and receives feedback well., • Deep experience with Salesforce ecosystem strongly preferred., • Strong grasp of Agile (Scrum/Kanban) delivery models., • Experience in subscription or membership-based businesses is a plus. Computer Skills Needed to Perform the Job: • Proficiency in Microsoft O365, Jira, Fullstory, Salesforce. Education: • Bachelor’s degree in Engineering, Business (or equivalent experience). Certificates, Licenses, Registrations: • N/A We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $129,795 - $185,000 USD Yearly. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies: Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Strategic Agility - Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Action Orientated - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. Dealing with Ambiguity - Can act in ways that seem contradictory; is very flexible and adaptable when facing tough calls; can combine seeming opposites like being compassionately tough, stand up for self without trampling others, set strong but flexible standards; can act differently depending upon the situation; is seen as balanced despite the conflicting demands of the situation. Functional / Technical Skills – Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Organizational Agility - Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.

Job Description Who We Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary The Lead UX will own the end-to-end experience strategy and design for customer-facing digital journeys and internal agent workflows across Contact Center and Claims. This is a senior individual contributor role with system-level ownership, deep cross-functional influence, and direct accountability for customer experience (CX), agent experience (AX), and usability-driven business outcomes. Located at our office in Naperville, our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (T-TH in office and M & F remote) is required. Responsibilities include but are not limited to: • Define and evolve the experience for customer digital journeys (web, mobile, self-service) and agent workflows (Salesforce, Amazon Connect)., • Translate business and operational goals into cohesive experience strategies and design principles., • Ensure consistency and coherence across customer- and agent-facing experiences., • Lead qualitative and quantitative research across customers and agents to uncover unmet needs, usability gaps, and workflow friction., • Partner with Product, CX, Operations, and Data teams to frame problems based on evidence, not assumptions., • Synthesize insights into clear journey maps, opportunity areas, and experience hypotheses., • Design end-to-end experiences, including journeys, workflows, interaction models, and service blueprints., • Create wireframes, prototypes, and interaction patterns that balance usability, scalability, and technical constraints., • Contribute to and evolve design systems and reusable patterns across digital and agent platforms., • Partner with Product and Data to design and evaluate experiments (A/B tests, usability tests, pilots)., • Use behavioral data and usability findings to iterative and improve experiences., • Validate designs through testing after and after launch to ensure outcomes are achieved., • Act as the subject-matter expert for digital and agent experience design., • Influence without authority across Product, Engineering, Marketing, Operations, and Data Science., • Ensure experiences are accessible, scalable, and maintainable over time., • Raise the UX quality bar across teams through critique, coaching, and clear standards. We're Excited if this is You! Experience and Qualifications of the Role: • 5+ years of UX design experience, including 3+ years' operating at lead or staff level., • Experience designing complex customer-facing digital products and internal enterprise/agent tools., • Proven experience supporting digital transformation initiatives., • Strong expertise in journey mapping, interaction design, and service design., • Deep understanding of human-centered design applied to both customers and operators., • Comfort working with ambiguity and shaping problems after solutions exist., • Comfortable operating with high autonomy and accountability., • Able to influence senior stakeholders and align teams around experience direction., • Direct, thoughtful communicator who gives and receives candid feedback., • Experience designing within Salesforce platforms, • Familiarity with Contact Center environments and workflow-heavy systems is a strong plus., • Strong understanding of accessibility, usability standards, and modern design systems., • Experience in subscription or membership-based businesses is a plus. Computer Skills Needed to Perform the Job: • Proficiency in Microsoft O365, Figma, Jira, Fullstory. Education: • Bachelor’s degree in Engineering, Design, HCI, or equivalent practical experience. Certificates, Licenses, Registrations: • N/A We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $125,970 - $185,000 USD Yearly. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies: Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Strategic Agility - Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Action Orientated - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. Dealing with Ambiguity - Can act in ways that seem contradictory; is very flexible and adaptable when facing tough calls; can combine seeming opposites like being compassionately tough, stand up for self without trampling others, set strong but flexible standards; can act differently depending upon the situation; is seen as balanced despite the conflicting demands of the situation. Functional / Technical Skills – Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Organizational Agility - Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.

Job Description Who We Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary: We are seeking a Vice President - Business Development to lead and scale enterprise growth across Utility, Municipal, and other regulated verticals. This executive will build and lead a high-performing Enterprise Sales organization focused on securing long-term B2B2C partnerships that drive transformational revenue, gross profit, and customer acquisition. Reporting to the SVP, Business Development & Partnerships, the VP will operate with urgency in a Private Equity-backed environment while successfully navigating the longer, procurement-driven sales cycles typical of utilities and municipalities. This role requires both strategic leadership and hands-on deal engagement to accelerate enterprise value creation. Located at our office in Naperville, our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (T-TH in office and M & F remote) is required. Responsibilities include but are not limited to: • Enterprise Revenue Growth: Lead and scale enterprise sales efforts to secure multi-year Utility and Municipal partnerships across electric, gas, water/wastewater, city, and emerging verticals., • Team Leadership & Performance Management: Build, coach, and hold accountable a team of experienced enterprise sellers. Establish clear expectations, performance standards, and model behaviors required to drive results., • Strategic Deal Leadership: Personally engage in high-priority deals, guiding complex opportunities from initial engagement through RFP response, negotiation, and contract execution., • Vertical Market Strategy & Consultative Selling: Develop and execute vertical-specific strategies tailored to each opportunity, procurement processes, and multi-stakeholder decision dynamics., • Cross-Functional Internal Collaboration: Partner closely with Product, Finance, Legal, Marketing, Operations, and Customer Care to ensure solutions are competitive, executable, and differentiated., • Pipeline & Forecast Discipline: Implement rigorous pipeline management processes and deliver reliable forecasting and transparent executive reporting., • Value Proposition Development: Translate field insights into compelling B2B2C offerings that align with partner objectives such as customer satisfaction, affordability, conservation, reliability, regulatory mandates, and revenue growth., • Executive & Industry Representation: Represent Oncourse with credibility in executive forums, partner meetings, and industry conferences., • Relationship Building: Establish and nurture strong communication and working relationships with clients, prospects, industry leaders, and key organizations within the utility sector. We're Excited if this is You! Experience and Qualifications of the Role • 10+ years of enterprise business development experience closing large, multi-year agreements within complex, multi-stakeholder buying environments., • 5+ years of direct people management experience with a track record of consistently recognizing and rewarding excellent performance and addressing performance issues head-on, without delay., • Demonstrated success selling into utilities, municipalities, or other highly regulated, procurement-driven organizations., • Proven ability to build, lead, and scale high-performing Enterprise Sales teams., • Strong command of consultative enterprise sales methodology, with disciplined pipeline management and reliable forecast accuracy., • Executive presence and credibility with senior decision makers across operations, finance, legal, and procurement., • Experience leading successful RFP/RFI responses and negotiating complex commercial and legal agreements., • Thrives in a Private Equity-backed environment, balancing internal urgency and accountability with longer external sales cycles. Computer Skills Needed to Perform the Job • Fluency in a CRM and sales pipeline management platform (e.g., Salesforce)., • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)., • Bachelor’s degree in Business Administration, Marketing, or related field, or equivalent experience. MBA or advanced degree preferred. We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $246,755 - $350,000 USD Annual. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Competencies: Business Acumen – Knows how businesses work; knowledgeable in current and potential future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace. Strategic Agility - Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Dealing with Ambiguity -Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things after moving on; can comfortably handle risk and uncertainty. Customer Focus -Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Negotiating - Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing. Building Effective Teams -Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Perseverance -Pursues everything with energy, drive, and a need to finish; seldom gives up after finishing, especially in the face of resistance or setbacks. Interpersonal Savvy -Relates well to all kinds of people, up, down and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Perseverance - Pursues everything with energy, drive, and a need to finish; seldom gives up after finishing, especially in the face of resistance or setbacks. Priority Setting - Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.

Job Description Who We Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary The Provider Performance Lead is responsible for managing the performance of service providers across a variety of trades based on key performance inputs from various segments of the Field Operations business. As an aggregator of operational performance data, the Provider Performance Lead drives improved performance through proactive provider relationship management that focuses on delivering quality services to HOS standards. Additionally, this role supports organic network growth through the conversion of out-of-network providers to preferred in-network providers. This role is instrumental in ensuring that both in-network and out-of-network providers consistently deliver high quality services to our customers while adhering to HOS policies, business processes and documentation standards. Although this position is home‑based, the ideal location for this candidate is Indiana, Illinois, or Ohio to support required in‑state field visits, as well as periodic travel to our corporate offices in Illinois. (Approximately 20% travel or as business needs require) Responsibilities include but are not limited to: • Establish and maintain business relationships with key 3rd party provider personnel at the operations, management, and owner levels., • Provide departmental updates, metrics reporting and data insights regarding provider and territorial performance., • Provide recommendations to the Field Operations Leadership team for operational improvement opportunities., • Establish business relationships necessary to receiving, gathering, and aggregating performance inputs that support provider management opportunities necessary to ensuring efficient operation of internal business processes., • Develop reporting and process analytics that identify favorable and unfavorable trends in claims and provider performance. Experience and Qualifications of the Role • 5+ years of progressive customer service experience or equivalent/related work experience., • 3+ years plumbing, HVAC, and/or electrical trades experience., • 3+ years home utility/repair program field support., • Previous experience with external business relationship management, claims, and provider support functions., • 2+ years demonstrated training, monitoring, and coaching to deliver results for multiple business groups., • Repair trades (HVAC, appliance, plumbing, electrical trades, etc.), • 4+ years demonstrated accountability monitoring., • 4+ years demonstrated relationship management experience., • In depth knowledge of outside water and sewer, HVAC, appliances, electrical trades, or plumbing. Computer Skills Needed to Perform the Job • Proficient PC skills including Microsoft Office tools (Excel, Word, Outlook)., • Able to learn and maneuver different software systems uses to perform daily jobs. Education • Bachelor’s degree in business or related field preferred or equivalent experience required., • High school diploma, GED, or equivalent and five (5+) years of experience in related business environment. Certificates, Licenses, Registrations • N/A We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $54,060 - $77,000 USD Yearly. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies Action Orientated - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. Priority Setting - Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus. Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees. Perseverance - Pursues everything with energy, drive, and a need to finish; seldom gives up after finishing, especially in the face of resistance or setbacks. Planning - Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.

Job Description Who we Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving nearly 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary The Manager - Call Center Sales or Manager - Move Channel is responsible for identifying ways to drive improved operational, supervisor and agent One Gas performance for both OHS and One Gas KPIs. This responsibility includes monitoring and executing key KPIs that include AHT, One Gas error reporting, CSAT, QA and effective conversion rates. This leader is also responsible for mentoring and training the One Gas team while fostering an innovation driven, continuous improvement focused and high-performance culture. This leader will work, collaborate and partner with customers, clients, and front-line employees to identify and solve continuous improvement opportunities. Responsible for all direct employee personal matters by teaming up with HR and Legal. This role will have a direct responsibility to execute our customer service strategy through live customer contact. Located at our office in Naperville, our office environment is a key driver of our company culture and employee experience, so a regular in-office model is required (generally in-office 5 days a week). Responsibilities include but are not limited to: • Achieve One Gas KPI’s, Quality Success Metrics and Sales Performance results daily, weekly and monthly., • Demonstrate leadership experience including manger responsibility, strategy aligned decision making and a thorough understanding of contact center technologies (e. KMS, WFM, QA, CRM)., • Directly and successfully leading and managing a team of 4 supervisors in their capacity of supporting teamsof 15+ agents for home warranty claims, service requests, and contract coverage inquiries, • Strong data-driven decision-making and analytical skills, with the ability to interpret sales, and operational metrics to drive performance improvements., • Proven hands-on experience leading teams to achieve service-level, sales, and customer satisfaction goals within a home warranty or service-contract environment., • Create and implement sales strategies tailored towards improving agent efficiency and driving a highersales performance., • Track sales performance metrics, pitch rate, analyze data, and adjust strategies as needed to meet targets., • Work effectively across departments to align strategies with overall business objectives., • Establish and maintain strong relationships with One Gas to ensure alignment on day-to-day performance and strategic initiatives as assigned., • Act as a key liaison between internal teams and GMO, ensuring clear communication of goals, expectations and timebound quotas., • Ensure TEAM compliance with company and One Gas policies and industry regulations., • Collaborate with team members to identify strengths and areas for improvement., • Establish personalized development plans to support career advancement., • Encourage a culture of continuous improvement by organizing workshops, training sessions, and knowledge sharing initiatives that keep the team engaged and informed., • Implement recognition programs to celebrate individual and team achievements, motivating staff to reach their full potential., • Build relationships with direct reports to foster a positive and professional work environment that focuses on providing exceptional customer service. Experience and Qualifications of the Role: • 5 or more years of progressive leadership experience in a home warranty, insurance, or service-based contact center, with direct responsibility for sales and call center, • Strong leadership skills with a proven ability to coach, motivate, and develop high-performing teams by consistently recognizing and rewarding excellent performance and addressing performance issues head-on, without delay., • Excellent communication and interpersonal skills, with experience in sales and handling customer escalations, coverage disputes, contractor-related concerns, and service delays., • Demonstrated ability to analyze operational, sales, and customer experience data (KPIs, CSAT, QA, AHT, FCR) to drive process improvements and service quality., • Proficiency in CRMs, along with Microsoft Office Suite; Salesforce experience preferred., • Ability to partner and work cross-functionally to drive timely resolution, teamand customer satisfaction., • Experience managing performance targets tied to claims throughput, service timeliness, sales, and customer experience, • Experience monitoring and adjusting strategies in response to market conditions, service demand, and customer volume fluctuations., • Proven ability to manage and improve service request intake and claim fulfillment rates across multiple partners and vendors., • Experience working in a fast-paced, high-volume service environment with complex products and coverage offerings is preferred., • Demonstrated ability to lead contact center teams in an omni-channel environment (voice, chat, email, digital platforms)., • Strong organizational, communication, and problem-solving skills, with the ability to prioritize competing operational needs., • Willingness and ability to travel up to 25% as business needs require. Computer Skills Needed to Perform the Job : • Proficiency in Microsoft O365, • KMS, WFM, QA Platform and CRM (e. Salesforce) Education • Associate’s degree in business administration, Operations Management OR equivalent experience. We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $79,000 to $112,800 USD Annual. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include but are not limited to: healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies: Action Oriented- Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others Building Effective Teams- Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Intellectual Horsepower- Is bright and intelligent; deals with concepts and complexity comfortably; described as intellectually sharp, capable, and agile. Business Acumen- Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace. Communicates Effectively- Is able to clearly and succinctly communicate verbally and in writing in a variety of settings and styles; can get messages across that have the desired effect. Innovation Management- Is good at bringing the creative ideas of others to market; has good judgment about which creative ideas and suggestions will work; has a sense about managing the creative process of others; can facilitate effective brainstorming; can project how potential ideas may play out in the marketplace. Drive for Results- Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Job Description Who We Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary This position is a key member of the Accounts Payable team, responsible for supporting unclaimed property filings, vendor maintenance, corporate card program, and expense policy compliance. The Lead collaborates closely with Accounting, Procurement, and Legal to maintain strong internal controls, mitigate risk, and driver operational efficiency. Located at our office in Naperville, our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (T-TH in office and M & F remote) is required. Responsibilities include but are not limited to: • Prepare and submit annual unclaimed property reports to applicable states, ensuring accuracy and timely filing., • Serve as the subject matter expert for creating and maintaining vendor information in the enterprise resource planning vendor master, including the collection and verification of vendor documents such as tax forms and banking details., • Support 1099 filing to the IRS, reviewing vendor payment data to ensure completeness and accuracy after forms are generated., • Serve as a backup for bi‑weekly payment runs across payment types and validate the payment file for accuracy, completeness, and proper approvals prior to final submission., • Serve as a backup for creating and maintaining direct deposit (ACH) payment information for daily customer reimbursements., • Oversee the day‑to‑day administration of the company’s corporate purchasing card (P‑Card) program, ensuring adherence to policy, compliance standards, and internal controls., • Provide Brex system onboarding training for new credit card holders/employees and refresher training for existing users on card usage, receipts, reconciliation, and system submission processes., • Recommend policy updates based on audit findings, usage trends, compliance risk, or changes in business needs., • Identify opportunities to automate manual steps in reconciliation, reporting, or auditing, • Assist with monthly close & audit functions as required., • Ad HOC and other AP related projects and other duties as assigned. We're Excited if this is You! Experience and Qualifications of the Role: • 6+ years related/relevant professional work experience., • Exceptional attention to detail with the ability to identify discrepancies and drive corrective action., • Experience with vendor master data, Travel & Entertainment audit processes, and procurement systems., • Strong communication skills and ability to influence cross-functional partners., • Ability to enter data accurately and good mathematical skills are essential., • Experience in Microsoft Excel, including being able to create, format and manage spreadsheets required., • Must be organized, able to work in a fast-paced environment and handle multiple tasks with precision and thoroughness., • Demonstrate excellent customer service skills., • Strong interpersonal skills, with an emphasis on initiative, knowledge sharing, team building and decision making. Computer Skills Needed to Perform the Job: • Proficient PC skills including Microsoft Office tools (Excel, Word, Outlook)., • Able to learn and maneuver different software systems used to perform daily tasks. Education: • High school diploma or equivalent experience required., • Associate’s Degree preferred (or equivalent experience). Certificates, Licenses, Registrations: • N/A We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $25.09 - $39.90 USD Hourly. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies: Communicate Effectively: Can clearly and succinctly communicate verbally and in writing in a variety of settings and styles; can get messages across that have the desired effect. Functional / Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment Integrity and Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything Accuracy: The ability to perform work tasks with precision and correctness, minimizing errors and producing reliable results. Strong attention to detail, consistency in output, thorough checking and verification of work, and precise adherence to established procedures. Drive For Result: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Action Oriented: Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.

Job Description Who we Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving nearly 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary: We are seeking a Director of Digital Product to lead the end-to-end product strategy for our customer-facing digital experiences across web, mobile, and self-service channels. This senior role holds portfolio-level ownership, drives cross-functional influence, and carries direct accountability for customer experience, digital adoption, and revenue-adjacent outcomes. The Director will operate as a hands-on product manager while also guiding and developing other product managers, ensuring strategic alignment, high-quality delivery, and customer-centric excellence across all digital touchpoints. This role will be based in our Naperville IL office. Our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (generally T-TH in office and M & F remote) is required. Responsibilities include but not limited to: Product Strategy & Ownership • Define and execute the product vision and strategy for customer-facing digital experiences across acquisition, onboarding, servicing, claims, and account management., • Translate business goals into a prioritized, outcome-driven roadmap., • Lead customer research for all digital journeys; serve as the Voice of the Customer across digital channels., • Identify, size, and prioritize customer and business problems using qualitative research, funnel analytics, and behavioral data., • Own the digital product roadmap and backlog; prioritize initiatives based on impact, effort, and strategic alignment., • Define product features, end-to-end journeys, and acceptance criteria; establish KPIs and validate performance post-launch., • Partner closely with Engineering Managers to plan delivery, manage trade-offs, and ensure high-quality execution., • Design and run A/B tests, multivariate tests, and pilots to drive improvements in conversion, engagement, and self-service adoption., • Act as the SME for digital customer experience, journey design, and modern product practices., • Influence without authority across Technology, Marketing, Operations, BI, Finance, and other teams to align on priorities and outcomes., • Communicate clearly with senior leadership on strategy, progress, risks, and business impacts. We're Excited if this is You! Experience and Qualifications of the Role: • 6+ years of Product Management experience with ownership of customer-facing digital products at scale., • 5+ years of experience of direct people management experience leading Product Management teams with a track record of consistently recognizing and rewarding excellent performance and addressing performance issues head-on, without delay., • Experience managing multiple web properties and platforms with significant traffic and transaction volume., • Proven success leading digital transformation within Agile product environments., • Strong discovery and journey-mapping capabilities; you lead with problems, not solutions., • Deep understanding of human-centered design, digital funnels, and behavioral analytics., • Hands-on expertise with experimentation and data-driven decision making., • Operates at a principal level with high autonomy and high accountability., • Demonstrated ability to influence senior stakeholders and align cross-functional teams., • Clear, direct, and transparent communication style; thrives in complex, fast-paced environments., • Strong understanding of modern digital architectures, analytics platforms, and front-end technology., • Experience collaborating closely with design systems and front-end engineering teams., • Experience with Salesforce-integrated digital experiences a strong plus., • Background in subscription or membership-based businesses a strong plus. Education • Bachelor’s degree or equivalent experience required. Certificates, Licenses, Registrations N/A We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $197,285 - $280,000 USD Yearly. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies Problem Solving: Uses rigorous logic and methods to solve complex problems; probes beyond obvious answers; excels in analytical thinking and identifying hidden issues. Strategic Agility: Thinks ahead and anticipates future trends; can articulate credible visions and create breakthrough strategies. Action Orientation: Enjoys working hard on challenging problems; balances thoughtful planning with decisive execution; seizes opportunities proactively. Functional / Technical Skills: Brings deep product expertise and technical fluency to deliver at a high level. Organizational Agility: Understands how organizations function; navigates both formal structures and informal networks effectively; adapts to varied organizational cultures.

Job Description Who We Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving nearly 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary We are seeking a motivated and detail-oriented Amazon Connect Engineer to support the implementation and optimization of Amazon Connect solutions across our contact center ecosystem. In this hands-on role, you will collaborate closely with senior engineers and cross-functional stakeholders to build scalable, efficient, and integrated cloud contact center workflows. The ideal candidate is passionate about cloud technologies, eager to learn, and comfortable working in a dynamic, agile environment. Located at our office in Naperville, our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (T-TH in office and M & F remote) is required. Responsibilities include but are not limited to: • Support the design and implementation of contact center solutions using Amazon Connect, including IVR workflows, routing strategies, bot development, Contact Lens, and queue configuration., • Assist in integrating Amazon Connect with third-party systems such as Salesforce, workforce management tools, Verint, ticketing systems, and reporting platforms., • Collaborate with senior engineers and business teams to translate business needs into technical requirements and functional flows., • Participate in the development of AWS Lambda functions and basic backend integrations using Python or Node.js to extend contact center functionality., • Conduct functional and user acceptance testing to validate new features and configurations in the Amazon Connect environment., • Monitor Amazon Connect environments for performance, reliability, and operational efficiency; troubleshoot and resolve issues under guidance., • Stay informed on Amazon Connect features and AWS services relevant to cloud contact centers, recommending improvements where appropriate., • Design and Solution integrations with other business systems, such as Oracle ERP and CRM, Salesforce, and Payment Gateway. Collaborate with cross-functional teams to ensure seamless integration of AWS services and Amazon Connect with existing systems., • Lead the design and implementation of complex AWS architectures, with a strong focus on Amazon Connect for contact center operations., • Provide application support by analyzing defects, replicating/fixing defects, and providing root cause analysis for defects. Troubleshoot and resolve functional and performance-related issues., • Troubleshoot issues, provide recommendations, and oversee solution implementation in the areas of data integrity standards, data quality, and overall system usage., • Mentor and set an example for team members to foster a mindset of continuous improvement, professional development, and organizational engagement., • Provide technical expertise and input into overall cloud architecture, planning, and designs according to best practices and industry standards., • Create and maintain comprehensive documentation for systems, architectures, and processes. We're Excited if this is You! Experience and Qualifications of the Role: • 5+ years of hands-on experience with Amazon Connect or in a related cloud contact center engineering role., • Experience creating and configuring contact flows, routing profiles, and IVR systems., • Basic understanding of AWS Lambda and DynamoDB for backend integrations., • Familiarity with Salesforce Service Cloud or similar CRM platforms., • Proficiency with at least one programming language (e.g., Python or Node.js)., • Exposure to DevOps practices and tools such as Git, Jenkins, or similar CI/CD tools., • Solid problem-solving skills and a strong willingness to grow technical and domain expertise., • Good verbal and written communication skills; ability to work effectively with cross-functional teams. Preferred Qualifications: • Experience with additional AWS services relevant to contact centers, such as Lex, Polly, Contact Lens, or S3., • Understanding of telephony fundamentals (e.g., SIP, WebRTC) and call quality metrics., • Familiarity with infrastructure-as-code (e.g., CloudFormation or Terraform)., • Experience supporting Amazon Connect integrations or migrations from platforms such as Avaya, Genesys, or Five9. Computer Skills Needed to Perform the Job: • Proficiency in Microsoft O365 Education: • Bachelor's degree in Computer Science, Information Systems, or a related field — or equivalent experience. Certificates, Licenses, Registrations: • AWS Professional-level certifications (preferred). We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $86,500 - $135,500 USD Yearly. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies: Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Process Management - Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient workflow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources. Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things after moving on; can comfortably handle risk and uncertainty. Business Acumen - Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace. Communicate Effectively - Is able to clearly and succinctly communicate verbally and in writing in a variety of settings and styles; can get messages across that have the desired effect.

Job Description Who we Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving nearly 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary Reporting to the Vice President of Strategy & Growth, the Senior Manager, Growth Marketing (Strategy) will focus primarily on developing and executing OHS cross-sell strategy. This will include ownership over existing cross-sell campaigns as well as innovation focused on new campaigns and go-to-market strategies to drive add-on purchasing behavior. We are seeking a highly analytical leader who will collaborate closely with internal teams across the business to drive cross-sell strategy and activation – this requires a general manager-mindset to take ownership of all aspects of cross-sell marketing. This Hybrid role is based in our Naperville, IL office. Our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (generally T-TH in office and M & F remote) is required. Responsibilities include but are not limited to: • Identify opportunities to implement new, and refine existing, growth strategies to improve cross-sell and up-sell marketing taking a holistic view of the customer experience., • Analyze data and prepare and present quarterly and monthly business reviews to deliver insights, trends, and key takeaways of all cross-sell marketing campaigns, working in partnership with commercial finance, business intelligence and marketing analytics. Obtain the necessary visibility to manage cross-sell efforts on a daily, weekly, monthly and longer-term basis. Build accurate campaign forecasts – ensure they reflect all known inputs and variables. As we test new cross-sell tactics, ensure that we are instrumenting measurements and controls so that we can gauge our success., • Analyze performance trends and collaborate with cross-functional stakeholders to diagnose and proactively address issues or anomalies. Leverage customer data and market insights to refine marketing strategies and identify growth opportunities., • Test and validate new marketing strategies to upsell and/or cross-sell existing customers into additional products, including bundled offers, loyalty offers, and outbound dialing campaigns. Lead A/B testing to refine initiatives and improve conversion rates., • Partner with brand team to operationalize the customer value proposition – this includes key customer messages to help purchasers understand why having warranty products is important, as well as the breadth and depth of our home warranty product offerings. Cascade key value messaging across all touchpoints along the customer journey. Experience and Qualifications of the Role: • 5+ years of experience in growth marketing, performance marketing or product marketing (B2B2C experience a plus)., • Proven track record of successfully developing growth marketing plans / roadmaps, executing strategies, evaluating / measuring impact and achieving measurable growth., • Experience managing (or closely influencing / navigating) a P&L. Strong analytical skills, comfortable using BI tools (Looker experience is a plus) to build reports and extract data. Experience in Excel for analysis and modeling is highly desirable., • Expert knowledge of marketing processes, creative & marketing campaign execution (traditional and digital)., • Proficiency in analytics tools (Google Analytics, Tableau, etc.) and marketing platforms (HubSpot, Salesforce)., • Experience with loyalty programs and cross-selling / up-selling techniques., • Consulting and/or start-up experience a plus., • Comfortable operating independently – a confident problem solver, self-starter and communicator who is comfortable influencing others, including C-level executives., • Strong business acumen, analytically driven and detail-oriented with a roll-up-your-sleeves mentality. Computer Skills Needed to Perform the Job * Proficiency in Microsoft Office Suite (Word, Excel) * Proficiency in Looker (or similar BI / data analytics platforms) Education Bachelor’s degree or equivalent experience required, MBA preferred. We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $125,000 to $160,000 USD Annual. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include but are not limited to: healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies: Drive for Results- Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Strategic Agility- Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Customer Focus- Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Innovation Management- Is good at bringing the creative ideas of others to market; has good judgment about which creative ideas and suggestions will work; has a sense about managing the creative process of others; can facilitate effective brainstorming; can project how potential ideas may play out in the marketplace. Intellectual Horsepower- Is bright and intelligent; deals with concepts and complexity comfortably; described as intellectually sharp, capable, and agile. Comfort Around Higher Management- Can deal comfortably with more senior managers; can present to more senior managers without undue tension and nervousness; understands how senior managers think and work; can determine the best way to get things done with them by talking their language and responding to their needs; can draft approaches likely to be seen as appropriate and positive.

Job Description Who we Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary At Oncourse Home Solutions (OHS), our Contact Center Sales Agents are the driving force behind our revenue growth and quality customer engagement. As the voice of our brand, you will proactively sell home warranty and energy related products through inbound and outbound sales calls—all while creating exceptional customer experiences. This is a fully in office role (Monday – Friday) in our Naperville, IL location. Our collaborative, energetic office environment is a key part of our culture and success. We’re hiring immediately and this isn’t your typical call center sales role. Our performance-based commission structure rewards driven sellers who exceed goals while serving customers with integrity — the more you close the right way, the more you earn! Why Join OHS? • Competitive salary complemented by a results driven commission structure., • A supportive, energetic team culture that celebrates success., • Clear career growth opportunities within a rapidly expanding company. Sales & Customer Engagement: • Sell home warranty, protection plans, and energy related services to new and existing customers through inbound and outbound calls., • Identify customer needs and confidently recommend products that provide clear value., • Consistently meet and exceed daily, weekly, and monthly sales targets., • Deliver professional, consultative conversations that build trust and rapport., • Accurately document customer interactions, sales details, and follow-up actions in CRM systems., • Navigate multiple systems quickly while maintaining accuracy and strong attention to detail., • Collaborate with supervisors and coaches to continually improve performance, technique, and customer engagement. We’re Excited if this is You: Experience & Skills: • 2+ years of sales experience —in retail, contact center, or similar customer-facing environment., • Proven call center sales experience with service plans, home warranty products, or subscription-based offerings is highly valued., • Proven experience achieving or exceeding sales goals., • High energy, resilient, and motivated by earning commission., • Strong communication skills: verbal, written, and digital., • Comfortable following sales scripts, product guidelines, and structured workflows while maintaining a natural, customer-focused selling style., • Ability to multitask while maintaining accuracy and professionalism., • Drive revenue through high quality sales conversations (inbound & outbound)., • Follow standardized processes, scripts, and compliance guidelines., • Demonstrate strong product knowledge and articulate benefits effectively., • Maintain a thorough understanding of claims and transfer processes to support customer inquiries., • Contact center experience in a high-volume setting., • Familiarity with HVAC systems, home warranty products, or utility services., • Bilingual (Spanish)., • Experience with CRM platforms such as Salesforce or HubSpot. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being. Competencies Communicate Effectively - Is able to clearly and succinctly communicate verbally and in writing in a variety of settings and styles; can get messages across that have the desired effect. Composure - Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked of balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Functional / Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Drive for Results - Can be counted on to exceed goals. Technical Learning - Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge; does well in technical courses and seminars successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Job DescriptionJob Title: Warehouse WorkerJob Description Join our team as a Warehouse Worker for a first shift opportunity from 8:00 AM to 4:30 PM. You will be responsible for baling materials, transporting them with a pallet jack or forklift, and loading them onto a truck. Additionally, you will assist in the warehouse by loading and unloading products, as well as supporting the lead in prepping shipments and receiving inbound products. This role involves physical activity, including lifting items weighing 40-50lbs. Responsibilities • Bale materials and transport them using pallet jacks or forklifts., • Load materials onto trucks efficiently and safely., • Assist in loading and unloading products in the warehouse., • Support lead personnel in prepping shipments and receiving inbound products.Essential Skills, • 3+ months of experience in a warehouse or manufacturing setting., • Ability to lift 40-50lbs regularly., • Experience with pallet jacks and balers., • Material handling and production skills.Additional Skills & Qualifications, • Mechanically inclined., • Willingness to be a team player. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Aurora,IL. Application Deadline This position is anticipated to close on Mar 18, 2026. About Aerotek: We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow. Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Company DescriptionWe know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.

Job Description In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available. Filson recognizes that it takes a world-class team to make a world-class product. As we build on the Filson legacy of American craftsmanship, we are looking for individuals who share our dedication to innovation, excellence, and superior customer service. Key Holder Just as a Guide leads travelers, sportsman, or tourists into unfamiliar or new territory, it will be your mission to lead your team to achieve new heights every day. A key holder at Filson is responsible for motivating, inspiring, and developing sales associates to provide a best-in-class customer experience, just as our founder did in 1897. This member of the management team is also responsible for executing operational standards, visual merchandising, and marketing events. Responsibilities: • Identifies customer needs and acts as an outfitter, one who fully prepares our guest for their next adventure through exceptional product knowledge., • Supports the Store Manager in selecting store staff by recruiting, selecting, orienting, and training employees, • Supports the Store manager with coaching, developing and conflict resolution within the entire team, • Observes and provides feedback to support members of staff in a culture of 360-degree communication., • Manage a training plan and in the moment coaching to drive key performance indicators. Understands how employee behaviors link to selling metrics and provide training accordingly., • Supports marketing events and stories through in store promotion, clientele emails, and community outreach., • Prepares reports by collecting, analyzing, and summarizing information, • Ensures availability of merchandise and services by maintaining inventories., • Ensure that Filson Standards and Operating Standards are met or exceeded to support brand consistency., • Protects employees and customers by providing a safe and clean store environment., • Manage customer service and selling to drive a performance culture., • Supports store operations by enforcing company programs, initiatives, policies and procedures., • Regularly and consistently abides by Time & Attendance policies and all policies and procedures included within, • Regularly and consistently abides by the Standards of Conduct and Ethics, and all policies and procedures included within, • Exceptional selling skills, customer service, and clientele, • Minimum of one year in a leadership role, • Experience using data to make informed decisions, • People development and growth experience, • Friendly and outgoing; service mentality, • Strong written and verbal communication skills, • PC based computer skills; with Word and Excel, • Ability to work weekends, holidays, and evenings., • Must have high school diploma or equivalent., • Able to lift and carry 30 pounds, as needed, • Able to reach overhead, as needed, • Able to pull clothing and luggage from shelves, • Able to bend, kneel, or stoop, • Must be able to stand for long periods of time Sampling of Total Rewards Program: • Compensation type: hourly, • Starting at $17.60 - $19.50 per hour, • Bonus eligibility:, • Potential monthly bonus based on store financial performance. See current bonus program for eligibility, • Employee hiring referral bonus, • Paid Time-off: (For FT status team members only), • Paid Corporate Holidays, • Paid Vacation days (accrued), • Paid Float days, • Benefits:, • Medical, dental & vision (For FT and PT Reg status team members only), • 401k with company match, • Employee assistance program (EAP), • Pet Insurance, • Merchandise discounts Filson is an equal opportunity employer. We believe that every employee has the right to work in surroundings which are free from all forms of unlawful discrimination. It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state, or federal law. Discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated. Regarding applicants or employees with disabilities, the company offers what the law refers to as "reasonable accommodation" to enable a person to perform his or her job.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Company parties, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Training & development The Warren Region is driven by a clear mission: to select, train, and develop high-caliber individuals who have an developmental spirit and a desire to make a meaningful impact in their communities. We focus on helping representatives build thriving financial services practices through collaboration, authentic relationship-building, and leadership development. Whether it's guiding members toward financial security or mentoring new representatives, our commitment to growth is unwavering. We've qualified for the National Sales Conference 10 years in a row and continue striving toward additional development awards as we expand. Passionate about community impact, we proudly support organizations like Niks Wish Foundation, the Baxa Foundation, Enlase, OBSA, Montessori Schools, the American Heart Association, and local food pantries and shelters. Our vision is to grow a purpose-driven team that leads with integrity, serves with heart, and improves livesboth inside and outside the office. Watch this short video to see how sharing meaningful momentsboth personal and professionalcan transform perspectives on a career in financial services with Modern Woodmen of America: About Modern Woodmen: Modern Woodmen is about people. Created for our members. Owned and operated by them too. Together, were here for each other, for our families and for the communities we love. We are a member-owned fraternal financial services organization.Together with over 700,000 members, weve been touching lives and securing futures since 1883. Modern Woodmen's financial strength is anchored in a robust asset base of $17.14 billion. Guided by a prudent investment philosophy, the organization focuses on high-quality, diversified investments with high industry ratings from A.M. Best and KBRA. With a surplus of $2.42 billion and a solvency ratio of 116.41%, Modern Woodmen is committed to ensuring additional protection for its members, affirming its dedication to long-term financial stability. Check out the varying backgrounds of some of our local leaders: Bart Warren Regional Director, Bart Warren, with Modern Woodmen and has been in this role for 10 years. He began his career in the financial services industry 25 years ago, right out of college, after earning a Marketing and Sales degree from Northern Illinois University in 2000. Bart joined Modern Woodmen in 2009 and quickly moved into leadership. Outside of work, he enjoys coaching his children in travel baseball and softball. Hes been married to his wife for 22 years and is a big fan of the Chicago Cubs and Chicago Bears. In his free time, Bart also enjoys golfing, yardwork, and spending time with his two dogs and cat. Jill Hall Jill served as an Administrative Assistant with Modern Woodmen for 4 years. Before joining the team, she spent 27 years in the education field. Jill enjoys crafting, working in the yard, and cherishes time spent with her three daughters and extended family. Bryant Green Bryant is a Financial Representative in Modern Woodmens Managing Partner program and has been with the organization for nearly 2 years. He brings nearly 15 years of experience from the financial industry, having worked with credit unions and banks. Bryant is married with four children and enjoys coaching his kids in their activities as well as playing basketball in his free time. Lindsey White Lindsey is a first-year Financial Representative with Modern Woodmen and is already off to a strong start. Prior to joining, she had a successful career in commercial real estate with Coldwell Banker. Lindsey made the transition to build something meaningful and make a lasting impact in her community. She is married to her husband Ryan, has two young children, and enjoys gardening and spending time with family and friends. Role Responsibilities: • Member Consultation: Meet with client members to assess their insurance needs and recommend appropriate coverage., • Customer Service: Provide exceptional customer service, addressing client inquiries and resolving issues promptly., • Networking: Build and maintain a network of client members through referrals, networking events, and community engagement., • Training and Development: Participate in ongoing training and professional development to stay current with industry changes and enhance sales skills., • Target Achievement: Meet or exceed business development goals.Perks/Benefits:, • Strong Income Opportunity., • Potential to earn client member leads., • Once you reach our qualification standards we will consider allocating resources to support you to recruit, train and develop your own team of talented professionals., • Exclusive training/development with the financial services professional supporting you., • An environment and culture of mutual support and growth., • Attainment of prestigious credentials and recognition., • Consistent opportunities for growing your income and character., • Strong benefits and retirement package., • Dental, health, and vision insurance, • Flexible schedule, • Life insurance, • Professional development assistance, • Referral programQualifications:, • Team-Oriented, • Enthusiastic, • Positive Attitude, • Self-Starter, • Community-Focused, • Coachable, • Athletic Background (bonus), • Military Background (bonus), • Goal-Driven, • Willingness to Obtain State Insurance License, • College Degree (preferred, not required) If you're ready to unleash your competitive drive and embark on a career that changes lives, join our team. Flexible work from home options available.

Job DescriptionDescription: Description For over 55 years, Weil Foot & Ankle (WFA) has been considered one of the innovative world leaders in enhancing and improving care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient-focused environment by providing the most advanced and knowledgeable foot and ankle care. WFA has experienced phenomenal growth, with expansion into four states and a future dedicated to continued growth. As our family expands, we live and work by our core values: integrity, excellence, trust, caring, tradition, and innovation. POSITION SUMMARY We are seeking a dependable and flexible individual to fill a dual position as both a Patient Services Representative (PSR) and Medical Assistant (MA) in our Naperville office. This full-time position requires working as a PSR on designated days and as a Medical Assistant on others, providing comprehensive support to both our patients and clinical team. DUTIES AND RESPONSIBILITIES Patient Services Representative Duties (Mon/Wed/Thurs): • Greet patients, • Check in patients and assist with individual concerns, as they arise, • Collect appropriate information including insurance overview, co-pay and deductible assignment and open balances, • Performs administrative tasks and must be cross trained on medical assistant responsibilities to provide support as needed, • Other tasks, as assigned Medical Assistant Duties (Tues/Fri): • Interview patients to gather medical history and update medical records, • Gather basic vital signs, including temperature, blood pressure, height, weight and pulse, • Prepare treatment rooms and patients for exam, • Sterilize necessary instruments, • Manage medical supplies and materials and work with Area Supervisor to order necessary inventory, • Take appropriate x-rays Requirements: QUALIFICATIONS/ EDUCATION/ CRITICAL SKILLS • Minimum of 2 years in a healthcare position preferred, • High school diploma or GED required, • Excellent communication and organizational skills., • Ability to multitask and adapt to changing daily responsibilities., • Strong attention to detail and patient-centered approach., • Proficiency with EMR systems Monday: 8:00 AM – 5:30 PM Tuesday: 8:00 AM – 5:30 PM Wednesday: 9:00 AM – 5:30 PM Thursday: 8:00 AM – 5:30 PM Friday: 8:00 AM – 5:30 PM TRAVEL: • Medical, Dental, and Vision Plans, • HSA with Employer Contribution, • FSA, • Generous PTO Program, • 401k with a 3% Match, • Employee Assistance Program, • Life and AD&D Insurance This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee. Weil Foot & Ankle Institute is proud to be an affirmative action employer and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, ender identity, ancestry, citizenship, national origin, marital status, veteran status or disability. If you have a disability or special need that requires accommodation, please let us know. • While performing the duties of this job, the employee is regularly required to stand or sit; use hands; and talk or hear, • Specific vision abilities required by this job include close vision, distance vision and depth perception Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation. The Director of Human

Job Description Who we Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary The Plumbing Apprentice is responsible for performing a wide range of plumbing-related tasks to ensure the safe, efficient, and reliable operation of building systems. This role focuses on both scheduled maintenance and urgent response to plumbing issues, including leaks, blockages, and component failures. Duties to include, but not limited to, all types of plumbing repairs, minor steam line repairs and re-routing, natural gas pipe repairs and re-routing, storm and sewage line maintenance and repairs and preventative maintenance. This position requires strong problem-solving skills, the ability to work independently or as part of a team, and a commitment to maintaining high standards of workmanship and customer service. While our headquarters is in Naperville, this role is field based in Illinois and requires regular travel to customer home locations. Responsibilities include but are not limited to: • Continuously provide the customer with the highest levels of customer service., • Tests for gas leaks in existing or new installations., • Provide emergency repairs to leaking, loose, clogged, or plumbing components in disrepair., • Duties to include, but not limited to, all types of plumbing repairs, minor steam line repairs and re-routing, natural gas pipe repairs and re-routing, storm and sewage line maintenance and repairs and preventative maintenance., • Perform plumbing repairs and plumbing upgrades that include sinks, faucets, radiator valves, and traps, toilets, bathtubs, drain lines, water supply lines, and natural gas line risers., • Installs and maintains appliances such as hot water heaters, pumps, sump, and sewage pumps and ejectors., • Requisitions materials and supplies using in-house procedures as needed., • Lays out, installs, repairs, or maintains pipelines for water, gas, or compressed air., • Must be able to cycle count inventory upon procurement’s request., • Maintain expected productivity, quality and safety metrics as outlined by the PHS Field Operations Department We're Excited if This is You Experience and Qualifications of the Role: • Minimum of 2 years’ experience on plumbing license., • Valid driver's license. Computer Skills Needed to Perform the Job High School, GED, must continue education of Plumbing through classes the company requests attendance Certificates, Licenses, Registrations • Hold a current Apprentices License for applicable state We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total well being. The base pay range for this position is $27.78 - $40.86 hourly. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies Action Oriented - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. Approachability: Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain. Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Communicate Effectively - Is able to clearly and succinctly communicate verbally and in writing in a variety of settings and styles; can get messages across that have the desired effect.

Job Description Who we Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving nearly 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary The Licensed Plumber will complete jobs on time and within budget, helping to achieve the company’s financial goals; will carry and maintain his/her plumber license per state law; will assist management with training new plumbing apprentices; and will work and drive safely. **While the position requires monthly visits at our headquarters in Naperville, this role is field based in and requires regular travel to customer home locations. Responsibilities Include But Are Not Limited To • Tests for gas leaks in existing or new installations., • Ability to interpret drawings and layouts from mechanical drawings., • Provide emergency repairs to leaking, loose, clogged, or plumbing components in disrepair., • Duties to include, but not limited to, all types of plumbing repairs, minor steam line repairs and re-routing, natural gas pipe repairs and re-routing, storm and sewage line maintenance and repairs and preventative maintenance., • Perform plumbing repairs and plumbing upgrades that include sinks, faucets, radiator valves, and traps, toilets, bathtubs, drain lines, water supply lines, and natural gas line risers., • Installs and maintains appliances such as hot water heaters, pumps, sump, and sewage pumps and ejectors., • Requisitions materials and supplies using in-house procedures as needed., • Continuously provide the customer with the highest levels of customer service., • Use good time management to make effective use of travel., • Must be able to cycle count inventory upon procurement’s request. We're Excited if This is You! Experience and Qualifications of the Role, • Valid driver’s license (required)., • Active Journeyman's License (required)., • Minimum of 5 years journeymen plumber experience., • Experience in brazing and soldering required., • Must participate in continuing education as new products, processes, and equipment are released., • Advanced knowledge and use of hand tools. Computer Skills Needed to Perform this Job, • Preferred ability to operate iPad.Education, • Bachelor’s degree (or equivalent experience). Certificates, Licenses, Registrations • Journeyman's License (required). We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $31.01 - $43.26 USD per hour. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being.

Job Description Who we Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving nearly 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Positions Summary: As a key member of the Customer Operations Leadership Team, the Senior Director, Sales & Analytics will report to the Vice President, Customer Operations and will be responsible for leading the strategy and execution for the Sales team through data driven decision making with a focus on optimizing the Sales teams including implementing strategies to improve operational efficiencies while improving sales conversion and sales effectiveness. This individual will use strong data and analytical skills to identify opportunities to best position the sales team for success including identifying Product/Tech needs, recommending system optimizations, and performance managing the team based on KPIs. The ideal candidate for this role is someone who has a strong Operational and Sales track record of success which is tied to a background in data, analytics or Finance in order to connect the operational performance to outcomes that tie to company performance. This role is based in Naperville, IL office. A regular in-office hybrid model (generally T-Th in office, M&F remote) is required, as our office environment is a key driver of our company culture and employee experience. Responsibilities include but are not limited to: • Lead Sales and Retention teams of 150 agents, including onshore and BPO., • Develop and implement operational strategies to support Sales and Retention teams., • Create KPIs, metrics and regular reporting to identify top opportunities to improve sales performance and monitor changes., • Partner with Product and Technology teams to ensure agents have tools and technology to deliver a best-in-class experience to customers., • Lead & mentor team members to evaluate sales performance focusing on conversion and revenue per customer., • Coordinate with Marketing, Finance and other teams to align Sales incentives with company KPIs and ensure sales execution is aligned with company priorities., • Establish and manage key performance indicators (KPIs) to monitor and evaluate the effectiveness of business strategies., • Own regular performance reports to Executive team – in the form of weekly and monthly business reviews., • Lead the team to deliver actionable and insightful analyses to the leadership team that results in clear project plans and initiatives to drive measurable results., • Develop and implement new reporting tools and dashboards, while guiding process documentation and redesign efforts. We're Excited if this is You! Experience and Qualifications of the Role • 8+ years leading sales and/or sales operations including Employee and BPO., • 5+ years experience working within data, analytics, Finance or consulting roles., • 5+ years of direct people management experience with a track record of consistently recognizing and rewarding excellent performance and addressing performance issues head-on, without delay., • Known as a proactive, strategically thinking leader who also knows how to roll up her/his sleeves to execute getting the work done., • Has a track record of taking the initiative without being asked in a way that delivers above expectations, • Strong analytical and problem-solving skills with ability to think creatively., • Self-starter with the ability to multitask and work effectively in a dynamic environment with fluctuating workload and aggressive timelines while promptly. delivering timely and accurate analysis., • Exceptional strategic acumen, problem-solving skills, analytical capabilities, and trust through honesty, integrity, and authenticity., • Able to be accountable for making good and timely decisions that keep the organization moving forward., • Effective Project Management skills with the ability to grasp the bigger picture and develop processes to achieve desired results. Computer Skills Needed to Perform the Job • Intermediate to advanced skills in Microsoft Excel is required, • Proficiency in Microsoft PowerPoint, • Familiarity with data visualization tools (Looker, Tableau, etc.) Education Bachelor’s degree in Business, Finance, Operations or related field or equivalent experience required. Certificates, Licenses, Registrations N/A We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $184,875 - $273,750 USD Annual. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies Business Acumen: Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace. Communicate Effectively: Is able to clearly and succinctly communicate verbally and in writing in a variety of settings and styles; can get messages across that have the desired effect. Conflict Management: Steps up to conflicts, seeing them as opportunities; reading situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise. Organizational Agility: Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Planning: Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results. Peer Relationships: Consistently recognizes and rewards excellent performance and addresses performance issues head-on, without delay. Manages individuals situationally based on the person’s skill level, work style, and areas of opportunity. Negotiating: Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.