Bilingual Front Desk Clerk
2 days ago
Houston
Job DescriptionBenefits • Paid Time Off & Paid Company Holidays, • Medical, Dental, Vision & Life Insurance, • Flexible Spending Account (FSA), • 403(b) Retirement Plan with Company Match, • Short-Term & Long-Term Disability, • $0 Copay for Legacy Provider visits, • $0 Copay for prescriptions filled at Legacy Pharmacies, • Travel Insurance & Pet Insurance, • Subsidized Gym Membership, • Warmly answer incoming calls, ensuring every interaction is friendly and professional., • Facilitate patient intake and promptly notify staff of their arrival., • Accurately input patient information into Legacy’s databases., • Support volunteer coordination tasks in collaboration with the volunteer coordinator., • Follow established protocols for appointments and cash handling., • Perform opening and closing procedures to maintain smooth clinic operations., • Ensure the clinic lobby is welcoming and organized for patients and visitors., • Process lab results as directed by the Practice Manager., • Participate in the Performance Improvement Program to elevate patient care standards., • Demonstrate respect and empathy toward patients, families, visitors, and fellow team members., • Collaborate with your team to meet departmental goals and objectives., • Adhere to safety protocols, including attending mandatory training sessions., • Maintain your work area and equipment in alignment with Legacy’s standards., • Ensure patient environments and equipment meet safety requirements, reporting concerns promptly., • Follow Legacy’s exposure control plans and use protective barrier equipment as needed., • Participate in annual education programs to stay informed and compliant with policies., • Take on additional tasks as needed to support the clinic’s success.Minimum Qualifications, • High school graduate or equivalent required., • Pleasant, professional, and articulate phone voice, • Ability to multi-task and handle many incoming calls or patients at once, • Efficient and accurate data-entry skills, • Computer literacy and multi-line phone or switchboard experience., • Basic knowledge such as basic math, alphabetical or numerical filing may also be required, • Must be able to manage multiple deadlines and decision making responsibilities Powered by JazzHR D6vJQ0Xq9k