Bilingual jobs in Phoenix, Arizona - Page 3Create job alerts

Sherwin Williams - 2542214 [Retail Associate / Team Member] As a Customer Service Specialist at Sherwin Williams, you'll: Assist customers in person and over the phone; Determine needs and present appropriate products and services; Ensure that sales transactions are completed accurately; Maintain ac

Culture We are a team of engineers, managers, and builders who are down to earth and stand behind our word. We value respect and honesty, finding a better way, dirty boots, and a job well done. We trust our people to persevere and do their best for one another and for our clients. In return, we will make their time with us worthwhile. Most importantly, our people count on and believe in one another and know our success depends on our frontline workers building great projects that reflect our values and vision. Role Overview The Field Technician II is a mid-level technical role responsible for conducting advanced testing, inspections, and quality assurance procedures on concrete construction sites. This position supports field operations by ensuring construction materials and methods meet project specifications, safety standards, and regulatory requirements. Field Technician II provides technical expertise in concrete testing, data analysis, and field problem-solving, while also mentoring junior technicians. Primary Responsibilities • Review project documents., • Understand the objections of the site survey and provides horizontal and vertical control using Total Stations., • Participate in basic layout and field engineering activities. These activities would include:, • Establish control lines from control points., • Layout Foundations., • Layout vertical formwork such as columns and walls., • Establish elevation control points., • Layout decks and deck edges., • Layout required embeds block-outs and other items required by contract., • Assist in the performance of a variety of surveying activities., • Provide clerical support and documentation of engineering activities., • Maintain proper usage and storage of all surveying equipment., • Contribute to the team effort by accomplishing related assignments as needed., • Working during inclement weather, could be exposed to extreme cold and heat, noise and dust from construction operations depending upon project site., • Complete as-builts and ensure they are recorded and documented per company standards, • Document control: drawings onsite, ensuring all drawings includes the latest, most updated changes, • RFI tracking, • Studying the architectural drawings & generating RFIs that differ from those drawings, • Minimum of one year of experience in field engineering/lay-out., • Good communication skills – written, verbal, interpersonal., • Extensive travel up to 70%., • Proficient at reading and understanding contract drawing, including but not limited to both structural and architectural drawings, with the ability to cross check between the two documents as needed., • Ability to meet deadlines and multi-task in fast paced environment., • Bilingual Spanish/English,, • Inclusive Medical, Dental, Vision, Accident, and Illness insurance, • Company paid AD&D and Life insurance, • Health Savings Account contribution of up to $1,000 per year, • 401(k) retirement savings program with a company match, • Employee Assistance Program including discounts with major vendors & products, • Mental and physical wellness programs **CSG/Ceco Concrete Construction does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CSG/Ceco Concrete Construction without a prior written search agreement will be considered unsolicited and the property of CSG/Ceco Concrete Construction. Ceco Concrete Construction is an Equal Opportunity Employer. Qualified candidates will be considered without regard to race, sex, disability, veteran status, sexual orientation or gender identity.

Overview: Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe. Job summary Passenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, providing special passenger assistance, handling customer complaints and other duties as assigned. The expected pay rate is $18.00/hr. Bilingual in Mandarin-Cantonese/English is a requirement. Your activities • Inspect and verify passenger documentation, • Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations, • Manage passenger baggage processing including handling and fee calculation if applicable, • Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance, • Direct passengers through Customs, Immigration, and Quarantine, as required, • Make public address announcements as required, • Assist Ramp Service Agents to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival, • Comply with all federal, state, municipal, airport authority and carrier security requirements and Swissport SOPs and policies, • Operate equipment to include the jet way, computer keyboards, and carrier specific reservation/ ticketing software, • Produce all required, work-related documentation, • High School diploma or GED equivalent, • Good command of the English language both verbal and written, • Passionate about customer service and must have relevant work experience, • Excellent communication skills (written and verbal) in country specific language, • Additional languages desirable, • Commitment to continuous improvement, • Self motivated and able to work independently, • Attentive to detail and numerate, • Ability to follow processes and procedures and apply flexible approach when required, • Must be able to type and learn airline specific computer reservation/ ticketing software Visit our website at ___ to learn more about Life at Swissport. Join Swissport today and be part of a team that connects the world of aviation!

Spanish Bilingual Scheduling Center Agent. Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our patients to schedule their appointment(s), providing them critical access to care and improved dental health.

Demonstrate ability to quickly build rapport and respond to customers in an empathetic manner by identifying and exceeding customer expectations. Provides customer support and stellar service to meet the needs of our Molina members and providers. Required Experience/Knowledge, Skills & Abilities: 1-

Join Redfin's Top-Producing Real Estate Agents.Join the ranks of Redfin's top-producing real estate agents by joining an agent team or individually, and get the best of both worlds: highly competitive commissions coupled with Redfin.Maximize your earnings by plugging into the Redfin platform and the

Medical Receptionist Bilingual - Spanish. Desert Hand and Physical Therapy has an immediate opportunity for a full-time Bilingual(Spanish) Medical Receptionist (required) to join our fun and talented team. Preferred experience with Medical Manager, Medisoft, or other medical software.

Customer Service Worksite Representative Location. Bilingual Spanish/English Customer Service Worksite Representative Location: Phoenix, AZ Duration: 6+ Months (CTH) Job Schedule-Training is on site for 7-8 weeks, 40 hours per week For training.

Required Experience: 3-5 years' experience in a call center environment + 1-2 years supervisory experience.

As a Specialist I in Account Service at JPMorgan Chase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Utilizes customer service expertise to interpret needs and deliver continuous insights. At JPMorgan Chase, you'll be

Recommends financial advice and guidance that align with client financial goals and needs. Analyzes client financial needs and applies knowledge of borrowing and banking to recommend alternative or additional financial services that best align with the client's unique priorities. Partners with finan

Branch Sales And Service Regional Resource Team Member.At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day to foster an inclusive workplace culture where a

We are seeking a full-time Bilingual (Spanish) Medical Receptionist to join our fun and talented team. High school graduate or equivalent; Must be bilingual in Spanish; Excellent telephone skills; Proficient in Word and Excel; Preferred experience with Medical Manager, Medisoft, or other medical sof

Accountemps - JobID: 04730-0013334071-usen [ Accountemps' industry expertise will help you find positions well-matched to your unique skill set and requirements.Above all, we want to help you find a job that makes you happy and allows you to thrive while ensuring you top pay, great benefits and free

Part-Time Spanish- Bilingual Live Verify Phone Agents work with customers who opt to rent with U-Haul using our Truck Share 24/7 program. Spanish- Bilingual Live Verify Phone Agents review the customer's information and are responsible for ensuring that everything meets the required standards to ren

Back 2d Bilingual Personal Banker #934-27225 Phoenix, Arizona, United States Apply X Facebook LinkedIn Email Copy Location FCB North 75th Avenue Wal-Mart Location Address 2020 N.

Customer Service Representative.AZ Barbering and Cosmetology Board.Call types will include English and Spanish speakers.This position will also review and.Effective critical thinking and reasoning skills.Able to communicate using proper.Skills Preferred: Bilingual - English/Spanish.

As a Bilingual Credit Counselor, you will talk with English and Spanish speaking clients about their current financial situation, challenges and hardships to help them understand their available options.

The noise level is generally moderate.

Bilingual in Korean and English is required.

Reading and speaking in both Spanish and English fluently is required for this role.

Bilingual (English/Spanish) is a plus and may be required for certain locations.

Experience in supervising and leading warehouse teams. Strong understanding of inventory control practices and warehouse management systems (WMS). Assign daily tasks and provide leadership to warehouse staff and temporary employees to ensure operational efficiency.

Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. Refer customers' financial needs to other bankers and partners as needed.

Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Happiest Employees," and "Best Companies for

As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.

The Valley of the Sun YMCA is honored to be among the top 50 YMCA associations in the United States, recognized for transforming our culture, vision, and operations.With 12 branches across the Valley and Northern Arizona, along with a thriving overnight camp in Prescott, we are a rapidly growing, ca

The bilingual speech therapist assistant will communicate services and treatment plans with the Spanish speaking families when required. The bilingual speech therapist assistant will have a mix caseload of English and Spanish speaking families based on referrals to the clinic. Bilingual (English/Spa

Bilingual proficiency in Spanish and English.

Established in 1981, Rainbow International offers home restoration, commercial restoration services through over 400 locations worldwide.We are on a mission to improve the lives of not only our customers, but also our employee family members.Rainbow International hires people who set high standards

Loyalty Service/Customer Service Representative - Bilingual-Spanish/English. Bilingual skills (verbal, written, read) in Spanish preferred.

Huzzle Sales Development Representative. At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. We match top sales talent to full-time remote roles where they're hired directly into client teams and provided ongoing suppo

We are seeking bilingual agents to work as needed in response to data breach communications to consumers.

Bank Of America Financial Advisor.At Bank Of America, we are guided by a common purpose to help make financial lives better through the power of every connection.We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day.Being a Great

Bilingual Dental Assistant - General Dentistry 4 Kids (Greenway). General Dentistry 4 Kidsis offering a full-time opportunity as a Bilingual Dental Assistant at our Greenway office.

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns

Client Relationship Consultant.Bank, we're on a journey to do our best.Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.We believe it takes all of us to bring our shared ambition to life, and each

Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977.A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute da

You'll successfully complete our Branch Manager Training Program before being considered for placement as a Branch Manager. As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clien

As a Specialist I in Account Service at JPMorgan Chase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Utilizes customer service expertise to interpret needs and deliver continuous insights. Our Consumer & Community Bank

Bilingual (English and Spanish) required.

Loyalty Service/Customer Service Representative - Bilingual. Position: Loyalty Service/Customer Service Representative - Bilingual-Spanish/English (Contract to Hire). Previous experience working as a customer service representative.

The Operation Section Manager is responsible for leading the operation team to ensure efficient project execution, accurate financial oversight, and strong cross-department collaboration. This role oversees cost management, workflow optimization, and operational problem-solving to support the company’s business and financial objectives. Key Responsibilities • Lead and manage the Operation Section to ensure effective coordination, timely project execution, and alignment with company goals., • Review, approve, and monitor project payment schedules, cash flow plans, and overall financial progress., • Prepare and submit monthly operational and financial reports to the COO and executive leadership., • Oversee cost analysis, pricing models, and quotation development to support competitive and profitable business decisions., • Identify operational gaps, propose improvements, and coordinate with engineering, finance, procurement, and other teams to resolve issues., • Ensure compliance with internal policies, contract requirements, and client expectations., • Provide guidance, training, and performance evaluation for team members to strengthen operational capabilities., • Support COO and senior management with ad-hoc analyses, presentations, or cross-functional initiatives. Qualifications • Bachelor’s degree in Engineering, Business Administration, Operations Management, Finance, or related field., • 5+ years of experience in operations, project management, construction, semiconductor, or related industries; supervisory experience preferred., • Strong analytical, financial, and problem-solving skills., • Excellent communication and coordination abilities, with experience working in cross-functional teams., • Proficiency in MS Office (Excel, PowerPoint) and familiarity with project management tools., • Ability to work under pressure, manage multiple priorities, and adapt to a fast-paced environment. Preferred Qualifications • Experience in construction, semiconductor, manufacturing, or engineering environments., • Bilingual in English and Mandarin is a plus.

We are looking for a new member of our facilities and equipment team who is looking for a stable and productive work environment, with emphasis on long-term employment. The role is responsible for both maintaining the equipment in the production floor, and the facilities including warehouse and the office area. The successful applicant will play a critical role in administering the maintenance function to meet the needs of Coxreels. Screening Assessments: Please complete the following assessments to be considered for the position. At the end of each assessment, make sure to enter your full name as is displayed on your resume, in order for Coxreels to receive your results enter in the “alternate e-mail” section, and click on “submit”. All three assessments must be completed for consideration. SEE BELOW FOR ADDITIONAL DETAILS ON THE POSITION Hours: Monday-Friday 7am-3pm with the possibility of moving to a later shift in the future (1p-9p). Essential Duties/Responsibilities • Inspect and maintain equipment and facilities as necessary to ensure that they are operating safely, efficiently, and follow federal, state, and local regulation. This includes interior as well as exterior areas., • Performs preventative maintenance on equipment and facilities according to PM schedule and documents work done., • Install manufacturing and equipment and fixtures as required for manufacturing, engineering, and quality., • Repair equipment promptly, including off shift breakdowns, recommending use of outside contractors where necessary., • Assemble, install, repair, effectively maintain and troubleshoot new and existing plant equipment while working with electrical, mechanical, hydraulic, and pneumatic systems using hand or power tools., • Provided technical assistance and resolution when mechanical, electrical problems occur., • Enter operation and maintenance data into logs, reports, and computer databases., • Order maintenance supplies / parts., • Keep management appraised of potential problem areas concerning equipment and facilities., • Respond to Department calls and emergency call-ins., • Keep all areas under maintenance responsibility clean, neat, and organized at all times., • Provide training, coaching and development opportunities to the maintenance team., • Support all manufacturing and Lean efforts in the plant., • The Maintenance Technician will assume other responsibilities as assigned by the Maintenance Supervisor. Education, Qualifications, & Experience Needed • High school diploma (or Educational Equivalent), • Technical degree, trade related certification(s), and/or technical training are preferred., • 2- 3 years demonstrated experience in maintenance technician required; manufacturing environment preferred., • Advanced knowledge and applied understanding of electrical, mechanics, and pneumatics principles are required., • Strong ability to troubleshoot and repair equipment is required., • Experience using various hand and power tools, machine shop equipment, electrical testing equipment, measuring instruments and other devices is required., • PLC troubleshooting is required., • Experienced with TPM and/or 5S is preferred., • Experience with Microsoft Word & Excel is preferred., • Experience with maintenance software (such as IBM Maximo) is preferred., • Ability to understand and read different technical prints and/or diagrams is required. Computer literacy is preferred., • Ability to operate various lifts is required., • Ability to read, hear, speak, comprehend, and carry out verbal and written instructions in English is required. Bilingual English/Spanish a plus., • Mechanical maintenance experience is required., • Electrical maintenance experience is required., • Valid driver’s license is required., • Occasionally, some weekend work may be required. Compensation & Benefits • Competitive salary; paid bi-weekly., • Flexible hours, • Stable and supportive workplace with a solid team of long-time employees, • Comprehensive benefits package including Medical, Dental, Vision, Life and STD; Eligibility within 90 days of start., • 401k with company match, • Paid holidays, personal time, and vacations, • Relocation assistance is available. Working Environment & Physical Requirements The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the Maintenance Technician is regularly required to move throughout the facility, traverse within production areas, communicate with others, and detect or exchange information or ideas. Appropriate safety equipment is required by area/job. A considerable amount of moving from department to department may occur in unfavorable weather conditions. The Maintenance Technician position is very active and constantly required to use hands to finger, handle or feel; reach with hands and arms; climb or balance; and stand, sit, walk, stoop, bend, kneel, crouch, crawl; perform functions which require the manual operation of both general office productivity and manufacturing equipment including power tools and lifts. The position is regularly required to lift/and or move up to 80 pounds. Specific vision abilities required by this job include close inspection, identification of objects from a distance, color determination, peripheral detection, depth judgment, and the ability to identify details in varying conditions. Employment eligibility is verified through E-Verify. It is Coxreels policy to provide equal employment to all employees and applicants.

Job Title: Government Guaranteed Loan Processor & Closer II Location: Phoenix, AZ (Hybrid) Compensation: $75,000 to $78,000 annually Industry: Financial Services Benefits: This position is eligible for medical, dental, vision, 401(k), paid time off, paid holidays, and additional employee perks. About Our Client: Addison Group is partnering with our client, a growing organization in the financial services sector, to hire a Government Guaranteed Loan Processor & Closer II. This role supports expanding loan operations and plays a key part in delivering accurate, compliant, and timely loan processing and closings. Job Description: The Loan Processor & Closer II will coordinate all steps of the government-guaranteed loan process, working closely with borrowers, internal teams, and external partners. This role ensures documentation accuracy, compliance with SBA/USDA requirements, and smooth execution of loan closings while maintaining strong service standards. Key Responsibilities: • Apply working knowledge of government-guaranteed loan guidelines, documentation standards, and regulatory requirements., • Review approved loan terms to identify required due diligence, supporting documents, and collateral conditions., • Track receipt of upfront deposits and ensure documentation is uploaded accurately., • Confirm compliance items such as CIP, BSA/AML, ECOA, and OFAC are completed and approved., • Maintain clear communication with borrowers, internal teams, and third-party vendors to keep transactions on schedule., • Order, review, and track external reports (title, flood, good-standing certificates, UCC searches, transcripts, etc.)., • Prepare and assemble loan closing documents using the designated loan documentation platform., • Coordinate 504 loan debenture funding with the appropriate agencies., • Ensure loans are properly set up, documented, and transitioned to servicing teams after closing., • Identify and resolve outstanding underwriting conditions, escalating issues when necessary., • Establish closing timelines and proactively address any obstacles to meeting borrower expectations., • Verify liens, clear approval conditions, and ensure all compliance items are satisfied before closing., • Facilitate scheduling and coordination of closings with title companies, borrowers, and involved parties., • Review settlement documents, balance disbursements, and prepare funding packages., • Support construction-related disbursements and holdbacks as needed., • Submit packages for pre-close reviews and resolve discrepancies prior to loan finalization., • Input and maintain accurate loan data in the origination system and manage system ticklers., • Organize and electronically file all loan documents according to internal standards., • Process adverse action requests and ensure compliant documentation., • Obtain SBA approvals and submit required changes or 327 actions., • Prepare loan files for final storage and vault submission., • Stay current with SBA/USDA SOP updates and internal credit policy to mitigate risk., • Offer guidance to internal staff on guaranteed loan processes and requirements., • Assist with borrower inquiries and support audit activities. Must Have: • High school diploma or GED., • 5+ years of SBA loan processing/closing experience OR 3+ years supporting 3–5 SBA closings per month., • Strong understanding of SBA lending programs, SOP requirements, and compliance standards., • Experience with loan documentation systems such as LaserPro., • Proficiency in Microsoft Office and Excel., • Experience using core processing systems (JHA) and department platforms (Sageworks / LaserPro)., • Strong communication, problem-solving abilities, and ability to manage tight deadlines while multitasking., • High attention to detail and commitment to accuracy., • Employment Type: Direct Hire, • Start Date: ASAP, • Hours: Monday–Friday, 9:00 AM – 5:00 PM (flexible lunch), • Interview Process: Virtual meeting → Virtual interview → Offer, • No-cost medical, dental, and vision coverage, • Generous PTO package, • 401(k) program with employer match and 3% automatic contribution at start date, • Tuition reimbursement, • Company-paid holidays and leave programs, • Long-term disability and life insurance provided, • Bilingual pay incentive for English/Spanish Addison Group provides equal employment opportunities to all applicants and employees regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or protected veteran status, in accordance with applicable laws. We also comply with all local and state regulations related to non-discrimination. Reasonable accommodations are available for qualified individuals with disabilities upon request.

Well established and busy manufacturing facility seeking an experienced Receptionist to join our winning team at our brand new facility in East Mesa, AZ. The ideal candidate will have 1-3 years of experience in a similar role, will be proficient in Microsoft programs, email and phone management, will be comfortable working in a fast paced environment and will have a positive and driven attitude. Bilingual in English/Spanish is a plus. This is a direct-hire, long term career opportunity offering lots of room for growth and advancement, the starting base pay range is $45K-50K plus benefits and incentives.

• Job Title: Bilingual Spanish/English Customer Service Representative, • Location: Phoenix AZ USA 85027, • Duration: 6 + Months (Contract to Hire-CTH), • Job Schedule: 5 days in office- Some Saturday hours may be required., • Job Hours: It is 40 hours per week. The hours of operation are 9:30 AM- 6:00 PM (CST), • Interview Process: Interview process: Virtual interview - The initial interview will be conducted virtual , followed by a second interview with the Vice President and Assistant Vice President. Job Summary The CWB Representative role supports the CWB contact center by servicing customers through inbound/outbound calls and emails. Ideal candidates thrive in a fast-paced environment, demonstrate attention to detail, excel in communication, and possess strong problem-solving skills. The primary goal is to deliver exceptional customer experiences. In addition, assisting with functions that include but is not limited to: Responsibilities • Provide superior customer experience via incoming telephone calls in a fast-paced, automated, high-volume contact center environment, • Assume ownership and timeliness in handling callers’ requests in an efficient, accurate and professional manner, • Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations (responding in a respectful, accurate, timely manner, consistently meeting commitments), • Ability to navigate multiple systems and applications to research, analyze and resolve requests & inquiries, • Maintain performance and quality standards, • Analyze information to make appropriate decisions and solve problems, while maintaining a positive phone experience, • Ability to learn the basic concepts of personal lines insurance principles and Client and Combined products offered to our CWB customers, • Work collaboratively with team members, and business partners to provide a positive customer experience for our caller, • Ability to work 40 hours a week on scheduled shift between the hour 7am-8pm CST; work overtime and weekends as needed, • Assist with special requests as needed., • Complete additional tasks and other projects/duties as assigned Qualifications • Minimum of high school diploma or equivalent; college degree or currently pursuing is preferred., • 1-2 years’ experience of Insurance background, • Customer- focused mindset and dedication to providing exceptional service to employees, • Previous experience in a high-volume contact center with a focus on decision making, problem solving and delivering superior customer service is a plus!, • Outstanding, effective, and service focused communication skills, both verbal and written, • Proficient in computer skills, multi-application navigation and multi-tasking, • Accepts accountability

Are you someone who loves to be an integral part of everyday business? If so, look no further and apply below for an opportunity to join a top financial institution! Adecco is currently assisting one of its clients in their search for a Collections Specialist in Tempe, AZ! Pay rate: $19/hr Shift availability: Operating hours: Mon – Sun, 8a-9p, Will be scheduled for an 8 hour shift during those hours, must have open availability Collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures. Make supervisor aware of problem accounts that may result in repossession, foreclosure, or charge-off. For instant consideration for this role, click on Apply Now and upload resume! Our ideal candidate for this Collections Specialist must have/must be able to: • Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises/calls ratio, promises kept., • Place or receive calls in priority order as established by management. Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay. Navigate and interpret various screens and relay information to clients accurately and professionally., • Determine cause of delinquency and best course of action to assist delinquent customer., • Document all collection efforts for each assigned account in accordance with established procedures, which may include using action and reaction codes, rescheduling feature, ?scratch pad? entries, etc. in the collection system., • Communicate collection efforts to branch lenders on assigned accounts in accordance with established standards, if applicable., • Order updated credit bureau report or initiate skip tracing process in accordance with established standards., • Review files from Loan Services in accordance with established standards, if applicable., • Initiate deferrals on accounts based upon written policy guidelines., • Communicate regularly with collections supervisor on status of problem accounts in accordance with established standards., • Ensure that all delinquent accounts and assigned queues have been thoroughly worked according to standardized collection procedures., • Ensure that appropriate letters are sent to debtors., • Process customers payments through electronic draft, if applicable., • Process account maintenance transactions according to established guidelines Education/Certification Requirements: • High School Diploma or GED Experience requirements for this Collections Specialist: • Collections experience required or bilingual (Spanish) customer service experience required, • Strong communication skills, • Good decision-making and problem solving skills, • Proficient with MS Office Suite, • Ability to work as part of a team, • Must have flexible schedule, • Bilingual is a plus Note: This role is On-Site; thus, open to candidates near/in/around Tempe, AZ! As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. In order to be considered, please follow the steps included upon your application. If you are interested in a Collections Specialist in Tempe, AZ APPLY NOW for instant consideration! Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ___ The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance