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Responsibilities: USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization. The Hospital Services Administrator is responsible for the overall daily management and operation of the assigned hospital programs. This position reports directly to first line regional operational management which may be an Area Manager, Area Director, Regional Director, or Vice President of Hospital Services, depending on the region/territory. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and tasks may be assigned. • Develop and implement processes for program growth in accordance with Company/Hospital goals., • Plan/coordinate patient scheduling to assure timely acceptance of patients and effective staffing levels., • Implement clinical and operational processes to improve patient health and reduce length of stay and readmission rates., • Achieve financial targets to include budget, labor costs, supply costs and expenditures., • Review all incident reports; make recommendations and take action relative to incidents as appropriate., • Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality., • Participate in the hospital required quality program. Monitor quality metrics as prescribed by the hospital., • Coordinate the functions of all departments and develop standards and methods of measuring patient care services., • Work with staff to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician and other healthcare professionals., • Achieve program's target goals for patient outcomes in accordance with quality patient care and Company goals., • Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements., • Assure that the dialysis program is in compliance with all applicable federal, state, and local laws and regulations and receives continuing certification from all statutory and regulatory agencies., • Develop, implement and follow up necessary Corrective Action Plans for internal and external surveys., • May assume Charge Nurse's responsibilities as needed., • May fulfill responsibility of dialysis program CEO as delegated by Governing Body., • Conduct and/or participate in both formal and informal meetings with the Hospital Management, Regional Director, Medical Director and the staff. Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held routinely. Assure that Quality Assessment - Performance Improvement Program is current at all times., • Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the dialysis program., • Plan, coordinate, and approve effective and efficient staffing to meet patient needs and regulations., • Oversee the maintenance of equipment and supplies to meet current laws and regulations., • Continuously monitor to ensure that a safe and sanitary physical environment is maintained; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly., • Supervise the maintenance of equipment, building areas occupied by the dialysis program and other property belonging to the Company., • Know and understand the water treatment and mechanisms of the equipment of the dialysis program., • Assist, when necessary, with disinfection of equipment and supplies including Reverse Osmosis machines/systems and dialysis machines., • Regular and reliable attendance is required for the job., • Monitor all contractual agreements; update as needed with corporate oversight., • Maintain collaborative working relationship with hospital staff and physicians., • Establish and maintain a positive relationship with all area dialysis programs, area hospitals, agencies, vendors and the community., • Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization., • Respond timely and effectively to inquiries or complaints., • Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations., • Recruit, train, develop, and supervise all personnel., • Maintain effective personnel management and employee relations, including evaluating the performance of all personnel; approving and submitting all hours worked and counseling and disciplining employees., • Uphold management goals of corporation by leading staff in team concepts and promoting a team effort., • Effectively communicates expectations; accepts accountability and holds others accountable for performance. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements include: • Current RN license in applicable state preferred., • Demonstrated ability to function in a leadership position and to perform in new and emergent situations with sound judgment., • Demonstrated analytical and problem-solving skills are required., • Strong time management and organizational skills required., • 1 year previous hospital dialysis management experience preferred., • Demonstrated working knowledge of the English language and ability to communicate verbally and in writing., • Must have basic computer skills, including Microsoft Office (Word, Excel, Outlook); proficiency in all USRC clinical applications required within 90 days of hire., • Ability to meet minimum hospital/agency hiring standards which may include additional background clearances and orientation requirements if applicable to the program assigned to for employment. U.S. Renal Care is an Equal Opportunity Employer/Disabled/Veteran. Benefit Details All Full-Time employees are eligible for the following benefits: • Medical / Pharmacy, • Dental, • Vision, • Voluntary benefits, • 401k with employer match, • Virtual Care, • Life Insurance, • Voluntary Benefits, • PTO All Part Time employees are eligible for the following benefits: • 401k with employer match, • PTO Pay Range: USD $99,400.00 - USD $149,400.00 /Yr. Company (Career Site Brand): U.S. Renal Care

Job Description Lake Shore Bank is a growing company investing for its future. We are headquartered in Western New York and looking for continued growth and profitability. We are committed to the communities in which we serve by providing outstanding customer service to our customers. To do so we feel it is important to provide outstanding career opportunities to our employees. If you are looking for a rewarding position with great potential, outstanding benefits and a job you can be proud of, then work where you bank at Lake Shore Savings Bank! Some of the qualities we look for in our employees are: dedication to their jobs, enthusiasm, excellent communication skills and problem-solving skills. We invite you to learn more about what Lake Shore Bank stands for and what positions are currently available. We hope we can do many great things together. We are seeking a Business Development Officer & Relationship Manager to join our team to play a critical role in expanding Lake Shore Bank’s commercial, municipal, non-profit, and professional-services banking relationships through proactive calling efforts, consultative sales, and disciplined relationship management. The position focuses on generating new deposit relationships, deepening existing customer relationships, promoting treasury management solutions, and partnering with retail, commercial lending, marketing, operations, and senior management to support sustainable growth and exceptional customer service. We offer a competitive wage and benefits package with opportunities for professional development and career advancement. Qualified candidates must be able to work in person and be willing to work in either Orchard Park or East Amherst. Relocation assistance is not available for this position. Primary Duties & Responsibilities: • Develop and manage a consistent pipeline of new business prospects, including commercial businesses, municipalities, school districts, non-profit organizations, professional firms, and community partners., • Promote Lake Shore Bank’s deposit, cash management, lending referral, merchant, digital banking, and treasury management capabilities through targeted outreach and relationship calling., • Build and maintain strong customer relationships by identifying needs, recommending appropriate banking solutions, and coordinating internal resources to deliver a seamless customer experience., • Serve as a consultative resource for customers seeking to improve cash flow, control movement of funds, manage fraud risk, streamline payables/receivables, and enhance access to account information., • Partner with branch managers and retail teams to identify business development opportunities, cross-sell services, and improve customer retention., • Coordinate with commercial lending, deposit operations, digital banking, compliance, marketing, and senior management to support customer onboarding, implementation, service resolution, and relationship growth., • Maintain awareness of competitor offerings, market trends, local economic activity, and customer needs to help position Lake Shore Bank effectively in the marketplace., • Represent Lake Shore Bank at business, municipal, civic, and community events to strengthen brand visibility and referral opportunities. Treasury Management & Business Services Focus • Educate customers and prospects on treasury management services, including ACH origination, domestic wires, remote deposit capture, positive pay, online banking, mobile deposit, account alerts, sweep or liquidity solutions, merchant services, and other business banking tools offered by the Bank., • Identify opportunities to transition customers from manual processes to secure, efficient digital and treasury management solutions., • Assist with treasury management onboarding by coordinating documentation, implementation steps, training, and communication between customers and internal support teams., • Support ongoing customer training and service follow-up to ensure treasury management services are used effectively and in accordance with Bank policies and procedures., • Promote fraud prevention awareness by discussing appropriate controls, dual approvals, transaction limits, positive pay, user administration, and secure cash management practices., • Collaborate with branch and operations teams to ensure business and municipal customers receive timely support for online banking, statement access, account maintenance, and service updates. Business Development Planning & Reporting • Prepare and maintain calling plans, prospect lists, referral pipelines, and relationship notes to support accountability and follow-up., • Provide periodic progress updates to management outlining calling activity, prospect opportunities, new relationships, deposit growth, treasury management opportunities, and market observations., • Analyze customer relationships to identify opportunities for additional products or services, including deposit accounts, treasury management, digital banking, lending referrals, and community banking solutions., • Support business development campaigns, customer outreach initiatives, and product education efforts in partnership with marketing and branch leadership., • Assist with training branch staff on business development conversations, referral expectations, treasury management awareness, and customer relationship deepening strategies. Customer Service, Risk Management & Compliance • Deliver Lake Shore Bank’s service standard by providing professional, responsive, and accurate support to new and existing customers., • Ensure all sales and service activities are conducted in accordance with Bank policies, procedures, applicable laws, regulatory requirements, and the Bank’s Code of Conduct., • Protect confidential customer and Bank information and maintain a high degree of professionalism and discretion., • Identify, document, and escalate customer concerns, operational issues, unusual activity, or risk concerns in a timely manner., • Promote sound controls and responsible use of treasury management services, including appropriate customer training and awareness of account access, fraud prevention, and transaction security. Qualifications: • Bachelor’s degree in business, marketing, finance, or a related field preferred, or equivalent banking, sales, or relationship management experience., • Three to five years of banking, business development, treasury management, commercial relationship, branch management, or related sales experience preferred., • Strong knowledge of deposit products, business banking services, treasury management solutions, digital banking platforms, and customer relationship management practices., • Demonstrated ability to prospect, network, present solutions, identify customer needs, and close relationship opportunities., • Excellent written and verbal communication skills, including comfort presenting to customers, community groups, business owners, municipal officials, senior management, and internal teams., • Strong organizational skills with the ability to manage multiple priorities, maintain follow-up discipline, and document relationship activity accurately., • Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, core banking systems, digital banking tools, and other systems used by the Bank., • High degree of integrity, confidentiality, professionalism, sound judgment, and commitment to customer-focused service.

Job Description Reports to: Brand Manager Location: Store Location Does a dynamic, exciting and results driven fast-paced environment catch your attention? Are you ready to join a company with tremendous growth opportunities? At Stanton Optical our Sales Consultants create an easy and memorable experience for all of our patients and customers when assisting them throughout our unique sales process to fulfill their eyewear needs. We are looking to match self motivated individuals with a role where they are ultimately in charge of their earning and career potential. About us: Stanton Optical is among the nation’s fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include: Vision: Modernizing the eye care experience for all people Mission: Making eye care easy Values: iCARE Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments. Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas. Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results. Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy. Empowerment: We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve. Why join our winning team? • We are the fastest growing, founder-led, and privately owned eye care provider in the United States. We believe quality eye care should be easy, accessible, and affordable for all people. Stanton Optical, consistently rank among the nation’s top optical retailers., • We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing the great ideas you have to improve the business., • Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses. We also offer identity theft protection, pet insurance, and much more., • Paid time off that increases with seniority, • Professional development and promotion opportunities, • Employee recognition programs, • Employee Assistance Program (EAP), • Employees get 2 free eyeglasses (no dollar limit) every year, and Friends and Family discounts on our products!, • We offer competitive variable compensation opportunities and commission on sales., • Work with an amazing team! Duties & Responsibilities: Greet our patients and customers as they enter the store, identify patients’ needs to ensure an easy and memorable experience while providing promotional products and services available. Assists patients and customers to choose eyewear that best fit their budget requirements as well as eye care needs. Troubleshoot and identify problems related to prescription. Resolve customer complaints, diffuse unsatisfied patients, and provide solutions to remedy situations. Attain sales goals established while complying with company and local policies and procedures. Adhering to quality control standards including OSHA and other safety requirements. Ensure brand standards by performing basic housekeeping duties when necessary. Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time. Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc. Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance. Other duties as assigned and required. Key Qualifications You have 1+ year of proven track record of delivering outstanding customer service while exceeding sales goals in a fast paced retail environment You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment You have the skills necessary to communicate effectively with a diverse group of people Are you the perfect fit? Do you share our vision of modernizing eye care for all people and making eye care easy? Do you have a high school diploma or equivalent required? Are you passionate about outstanding customer/patient care and eager to share that passion with others? Do you have schedule flexibility? Work hours will be determined based on business needs. Optical experience is a plus Now Optics d/b/a Stanton Optical Brand is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email retailcareers@stantonoptical.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Company Description As the global leader in health and wellness innovation since 1935, GNC motivates people to reach their goals with the most trusted and exciting selection of products in the industry. As #TeamGNC, we work hard to ensure that our consumers come first. We are always cultivating and collaborating on new ideas to bring innovative solutions to the forefront and testing new solutions to translate goals into action. Our team members are advocates for change and innovation. There is no greater gift than good health and no greater satisfaction than helping others to achieve it. Be a part of helping others to Live Well! About GNC Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well! Performance Incentive Opportunity In addition to competitive hourly pay, eligible Distribution Center team members who consistently exceed productivity expectations may earn additional performance based incentive pay. Team members who consistently exceed productivity expectations while maintaining quality and safety standards are rewarded through GNC's incentive program, creating the opportunity to significantly increase their earnings. What We're Looking For: GNC's Store Manager in Training (SMIT) position is a development focused role that is crafted to prepare an individual to manage their own store. Under the leadership of a Store Manager or District Manager, this hands-on program will teach you the skills and knowledge needed to successfully operate your own store, drive for results, and develop and lead your team. We are seeking a dynamic individual who embodies GNC's "Live Well" philosophy-living strong, living long, and living fit. At GNC, we celebrate the fact that everyone's journey to living well is unique. As a SMIT, you are part of team that is passionate about helping everyone win. With your understanding of business needs and passion for health and wellness, you find great excitement in offering tailored and innovative solutions to each customer. What You'll Do: This is a Full-Time Hourly Supervisory Position As a SMIT, we are invested in your growth and expect you to be as well. The SMIT role is a fast track to management, providing work assignments and training opportunities to prepare you for promotion from a SMIT to a Store Manager. As a SMIT you will learn and be expected to lead, coach, and support your team to provide exceptional service and guidance to our customers. Alongside a Store Manager or District Manager, you will oversee the daily operations of the store, including business performance, product management, and ensure your team has the tools to succeed. You will support your store as a management team member and lead in a manner that is consistent with GNC values and policies. In this key role, you'll represent the GNC brand by offering expert product knowledge and promoting our "Live Well" message to customers. • Responsible for actively engaging with your leader in training initiatives, projects, and goals to support you on your path to promotion during the program., • Responsible for supporting the total shopping experience, including visual and operational elements, current sales initiatives, and the customer relationship that leads to sales and repeat business, i.e. MYGNC Rewards., • Ability to achieve and exceed personal sales and productivity goals, while helping sales associates to realize their sales potential., • Ability to build strong teams, demonstrate leadership, and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management., • Opening, closing and operating the retail facility. Including, but not limited to cash handling, inventory count and deposits according to GNC procedures., • Attending community fairs, conferences, meetings, and other public gatherings to promote the organization's mission and initiatives. Selection for the SMIT position does not guarantee promotion into a Store Manager position. At the end of 90 days, your performance will be assessed and evaluated to determine your eligibility for promotion to a Store Manager position. This assessment will include a variety of factors, including but not limited to performance, availability of openings, and willingness to accept a promotion at any location in the designated market. Environmental Factors & Working Schedule: • Must be able to stand or walk for up to eight hours a day., • Frequent reaching and bending and twisting - below waist and above shoulders., • Frequently required to use repetitive hand-to-finger motions and reach with hands and arms., • Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs., • Ability to climb ladders, reach and bend., • Work in temperatures ranging from 50 - 85 degrees - especially in our stock room areas., • Use of a computer up to 60 % of the time throughout the day. SMITs are expected to work five (5) days / forty (40) hours a week and adhere to the guidelines below: • SMITs of mall and strip center stores must work at least two nights during the week until closing, one weekend night and one other night., • Strip center SMITs must also work a full shift on Saturdays., • Mall SMITs are expected to work peak business days including weekends (Saturday & Sunday)., • SMITs are expected to work a minimum of one full Sunday per month., • SMITs of downtown stores must also work during the lunch hour of 11am to 2pm Monday through Friday. Downtown SMITs must also work one night per week until closing if the store is open in the evening. SMITs of downtown stores are not required to work Saturdays., • SMITs are expected to work all major U.S. holidays that the store is open Benefits Offerings Benefit Offerings: Medical, Dental, Vision, STD, LTD, Paid Company Life Insurance, 401K program with company match, 30% employee merchandise discount on GNC products & 20% employee discount on 3rd party products, Monthly Free Product Offers, and access to the Employee Assistance Program. Compensation Benefits Opportunity to earn additional income through GNC's Individual Sales Incentive Plan, Medical, dental, vision insurance, employer-paid life insurance, flex spending accounts, short- term and long-term disability, 401(k) with 4% employer match (match begins after 1 year of service), Paid time off: 11 vacation days (accrued annually), 5 sick days (40 hours per year), 8 holiday (6 floating holidays, 2 observed holidays), Paid parental leave: 8-week paid maternity leave/ 2- week paid paternity leave, 30% employee merchandise discount on GNC products & 20% employee discount on 3rd party products

Tempur Sealy. Iconic brands. Storied history. Industry-leading innovation. \n \n Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic®, Sealy® and Stearns & Foster®. We hire people who have a passion for helping others find their best night’s sleep. No matter what stage of your career, you can build your future at Tempur Sealy! \n \n The Tempur-Pedic sales associate’s primary responsibility is to provide excellence in customer service while selling and marketing Tempur-Pedic products. In addition, this individual will serve as a member of management when the Store Manager is not available. This could include opening and/or closing the store as well as covering the management duties. \n OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING: \n\n • Generous Paid Time Off: You will receive 27 paid days off on an annual basis. During the first year of employment, your paid time off will be pro-rated based on date of hire unless otherwise dictated by state or local law. Your paid time off will consist of:\n, • 80 holiday hours (this is a combination of fixed dates and floating holidays)\n, • 80 vacation hours (10 vacation days)\n, • 56 sick leave hours (7 sick days)\n, • Competitive Medical, Dental & other wellness programs\n, • Disability and Life Company Paid\n, • 401(k) Retirement Plan Options\n, • Generous Employee Purchase Discounts\n\n Pay Range: The total estimated annual compensation, including base pay and incentives, is $ 40,000 - $ 60,000. \n \n What You’ll Do (Essential Duties and Responsibilities): \n\n • Assist in managing and maintaining responsibility for the overall performance of the store.\n, • Provide leadership in all areas of the sales process, including customer service and care, maintaining a professional appearance, adhering to company policies and procedures, and in maintaining Tempur Sealy’s brand.\n, • Continue to perform all the Retail Sales Associate responsibilities at an exceptional level.\n, • Assist the Store Manager in identifying deficiencies and solving problems in the store and within the sales team.\n, • Assist the store manager with merchandising, implementing company programs, and other needs.\n, • Solve problems within the sales team and direct larger issues to the Store Manager.\n, • Perform other duties as assigned.\n\n \n What You’ll Need (Qualifications): \n \n\n • High school diploma or equivalent\n, • 1-3 years’ retail experience (or equivalent combination of education and experience) with high-end luxury and/or custom products\n, • Strong sales skills in a consultative environment\n, • Demonstrated ability to effectively lead, direct, and train others in a store setting.\n, • Skilled at current best practice retail methods, procedures, and standards\n, • Demonstrated collaborator able to both lead and follow.\n, • Flexibility in work schedule reflecting the needs and patterns of store hours.\n, • Fluency with current retail software / computer systems\n, • Must be able to stand for lengthy periods of time and occasionally lifting items with or without assistance.\n\n \n Tempur Sealy is proud to be an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Position Title: Shift Leader Reports To: Restaurant Manager Overview: Shift Leaders are generally responsible for coaching Dunkin’ Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others by providing timely feedback. Responsibilities Include: • Perform all responsibilities of restaurant team members, • Support the Restaurant Manager in meeting operational goals and execution, • Ensure Brand standards are met throughout shift including preparation of food and beverages, • Communicate shift priorities, goals and results to restaurant team members, • Complete shift deployment plans for shifts to ensure positions are adequately supported, • Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback, • Delegate tasks and responsibilities effectively, ensuring smooth workflow and efficient use of resources., • Support the training of restaurant team members as needed, • Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift, • Communicate clearly with the next Shift Leader to help prepare him/her for shift, • Ensure Food Safety standards are met, • Manage Inventory throughout the shift, • Provide great guest service and coach restaurant team members to do the same, • Handle customer complaints, conflicts, and emergencies, make quick decisions to resolve issues and maintain a positive reputation for the restaurant., • Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies, • Monitor employee attendance, punctuality, and adherence to company policies. Education/Experience: • Must be at least 18 years old, • HS Diploma or GED preferred, • Basic computer skills, • Fluent in spoken and written English or the local language in which you serve., • Previous leadership experience in retail, restaurant or hospitality, or a related customer-facing environment, • Proven experience managing daily store operations, including opening and closing procedures, cash handling, deposits, and maintaining operational controls, • Demonstrated ability to lead teams, drive performance, and deliver exceptional customer experience in a fast-paced environment Key Competencies: • Works well with others in a fast-paced team environment, • On time, demonstrates honesty and a positive attitude, • Willingness to learn and adapt to change, • Guest focused, • Ability to assist with training, • Problem solving, • Motivating others Physical Demands/Working Conditions: • Standing on feet, • Repetitive motion including bending, stooping and reaching, • Lifting objects, ice, products, boxes up to 20lbs (if applicable), • Wearing a headset (if applicable), • Working in a small space Each franchise organization is an independent employer and thus responsible for making its own recruiting, hiring, and employment-related decisions. These materials and resources are optional for franchisees, and nothing in these materials and resources should be construed as the franchisor being involved in or having control over a franchise employee’s essential terms and conditions of employment. Specific employment-related questions should be directed to your franchise organization’s legal counsel or other professional advisor.

This position functions as team coordinator/intake specialist. Responsible for overseeing the distribution of cases through the team on a rotation basis and assisting with administrative functions for the team. This position will also research and resolve M&T/Bayview verbal and regulatory and non-regulatory written customer correspondence. • Prescreen and document escalated customer complaint cases appropriately in Service Manager., • Perform daily, weekly, monthly, and annual case reporting and audits., • Participate in developing system/process enhancement plans., • Evaluate systems and document functional processes., • Delegate all escalated customer complaint cases to analysts on a rotation., • Effectively investigate and resolve customer correspondences received directly or through a regulatory agency for M&T and Bayview accounts with accurate information. Research and identify root causes; work with management to identify process gaps and establish procedural changes to mitigate future occurrences., • Respond to incoming phone calls and other client requests made via phone, e-mail or through letters maintaining brand image., • Promote and explain our products/services to customer on an ongoing basis in order to maximize opportunities., • Maintain accurate documentation on departmental database and electronic files., • Issue timely and accurate documentation and correspondence to clients, and other departments. Prioritize problems as they arise., • Perform basic ad hoc analyses to support business decisions. Provide feedback to management regarding results., • Identify risk-related issues needing escalation to management. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis., • Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies., • Promote an environment that supports belonging and reflects the M&T Bank brand., • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable., • Complete other related duties as assigned. The incumbent works under general supervision. The incumbent has internal contact with numerous departments and externally with customers and service providers. A combined 4 years higher education and/or work experience including a minimum of 2 years' customer service experience. Proficient with personal computers and pertinent software including word processing, spreadsheet and email software. Strong customer service skills. Strong verbal and written communication skills. Bachelor's degree. Previous experience in banking, default, customer service and/or loss mitigation. Ability to empathize and defuse sensitive customer situations. Knowledge of Bank products and services. Strong problem solving skills and judgment. Detailed knowledge of all departmental systems/applications. Excellent communication skills, both verbal and written. Analytical, accurate and detail-oriented while working under pressure. Demonstrated ability to remain organized in a fast paced environment. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. Getzville, New York, United States of America

Reconciliation of assigned GL accounts and DDAs timely and accurately. Identify out of balance conditions, fraud, and unusual or aged items in assigned accounts and escalate per procedures. Timely and accurate reconciliation / reporting of assigned portfolio activity to Finance / Audit / SOX to ensure accurate Financial Statements in accordance with GAAP. Gather and research data to prepare routine accounting reports including daily, weekly and/or monthly departmental reporting assignments. With assistance, performs research to resolve reconciliation discrepancies. Communicate with internal cross-functional areas, business partners and investors to assist in resolution of routine inquiries/issues. Update procedures due to changes in process or accounting requirements with input from Operational Accountants II, III, IV or Manager. Adhere to established policies, procedures and limits focusing on observable breaches in Corporate Risk policies. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. HS Diploma/GED Plus 2 yrs work experience M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.68 - $31.14 (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. Getzville, New York, United States of America

Job Description Position Title: Restaurant Team Member Reports To: Restaurant Manager Overview: A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace. Responsibilities Include: • Follow Brand standards, recipes, and systems, • Follow food safety standards, • Prepare food and beverages, • Assemble and package orders, • Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions, • Maintain a clean and organized workstation, • Clean equipment, service areas, and guest areas, • Stock items, such as cups, lids, etc. at the workstation, • Take orders at the Drive Thru or Front Counter and handle payments (if applicable), • Meet speed of service standards while delivering accurate orders to guests, • Serve and communicate with guests, • Maintain a guest-focused culture in the restaurant, • Communicate effectively with managers and coworkers, • Organize and maintain stock room and refrigerated areas Education/Experience: • You must be at least 18 years old, • HS Diploma or GED preferred Key Competencies: • Works well with others in a fast-paced team environment, • On time, demonstrates honesty and a positive attitude, • Willingness to learn and adapt to change, • Guest focused Physical Demands/Working Conditions: • Standing on feet, • Repetitive motion, including bending, stooping, and reaching, • Lifting objects, including boxes, ice, and product up to 20lbs (if applicable), • Working in a small space Each franchise organization is an independent employer and thus responsible for making its own recruiting, hiring, and employment-related decisions. These materials and resources are optional for franchisees, and nothing in these materials and resources should be construed as the franchisor being involved in or having control over a franchise employee’s essential terms and conditions of employment. Specific employment-related questions should be directed to your franchise organization’s legal counsel or other professional advisor.

Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. We're a national Wireless Preferred Retailer for the #1 Mobile provider in the country, with 200+ retail stores across the U. Wireless Retail Store Manager NORTH TONAWANDA | Payne Ave.

Job Description Amazon Channel Manager Tonawanda, NY | $80,000–$100,000/year Own the marketplace. Drive the growth. Build something bigger. Amazon is not just another sales channel. For the right eCommerce professional, it’s a business you can shape, optimize, and grow. This role puts you in the driver’s seat of a high-SKU Amazon Seller Central operation. You’ll own marketplace performance, strengthen account health, improve listings, drive advertising results, analyze customer and sales data, and identify the opportunities that can turn marketplace traffic into profitable growth. You’ll also have the freedom to make an impact in a fast-growing eCommerce organization with national reach, while working alongside a hands-on leadership team that wants you to succeed. Why this opportunity stands out • $80K–$100K salary, • Own and grow the Amazon marketplace, • Work with a high-SKU B2C product catalog, • Drive SEO, listings, A+ Content, Brand Stores, and advertising strategy, • Make decisions using real marketplace data and customer behavior, • Work with Marketing, Purchasing, Operations, Quality, and Customer Service, • Join a lean team where your work is visible and your ideas matter, • Strong opportunities for growth and learning, • Supportive, hands-on leadership, • Competitive benefits and employee perks What you’ll do • Own the day-to-day management and growth of Amazon Seller Central, • Monitor account health, compliance, performance metrics, and policy requirements, • Optimize listings, A+ Content, Brand Stores, and product pages, • Conduct keyword research and improve organic rankings, • Develop marketplace growth strategies using sales and competitive data, • Collaborate on Amazon Advertising and improve ROAS and profitability, • Manage pricing, product opportunities, FBA recommendations, and inventory, • Resolve account issues, disputes, policy violations, and IP claims, • Lead monthly business reviews and present marketplace performance to leadership, • Provide direction to marketplace support specialists, • Collaborate across Marketing, Purchasing, Operations, and Quality What you’ll need • 2+ years of hands-on Amazon Seller Central experience, • 2+ years of eCommerce or digital marketplace experience, • Experience managing Amazon account health, compliance, and performance, • Experience with high-SKU B2C catalogs, • Strong Amazon listing, A+ Content, Brand Store, and SEO experience, • Experience with Amazon Advertising, • Strong analytical and data-driven decision-making skills, • Experience working cross-functionally, • Strong Excel and organizational skills, • Ability to work independently and manage multiple priorities

Job Description We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate. About This Role: Rowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone! What you’ll do:Customer Service: • Create magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session., • Ensure customer's safety and comfort and smooth flow of customer care., • Provide confident, clear, and professional communication with clients throughout their entire piercing experience., • Create a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience., • Educate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being., • Conduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice., • Actively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards., • Maintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety., • Use your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. Studio Support:, • Collaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere., • Flexibility to fill shifts as needed., • May mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions., • Stay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.Inventory and Supplies:, • Ensure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs., • Ensure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.Studio Operations:, • Follow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.Sales:, • Ensure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales., • Educate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.Reporting and Communication:, • Quickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.What you bring to the table:, • Required Certifications: Active RN or LPN/LVN License., • Professional and engaging customer care approach., • Warm, friendly, team player with an entrepreneurial spirit., • Excited to create celebratory, memorable experiences for our customers., • Skilled in providing both technical and non-technical information to customers and community members., • Interest in working in a retail environment with sales goals., • Obsessive attention to detail., • Availability to work a flexible schedule, including during peak times such as holidays and weekends., • Open to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus., • Dedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.Nurse Benefits & Perks:, • Compensation: $28-53 per hour, consisting of $28 an hour base wage plus an estimated $25 per hour in tips once fully trained!, • While Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location., • Ongoing training and career pathways to grow your nursing career at Rowan., • Paid accrued Vacation and Sick Time for full-time employees., • Medical/Dental/Vision Health Plans for full time employees., • Employee Assistance Program (EAP) Resources., • 401k and Roth IRA Plans., • Generous employee discounts on our amazing products and services!, • Team Member Referral Bonus plan for Studio positions. Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. Check us out on CNBC's How I Made It Check us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com) How Rowan Has Created a New Pathway for Nurses Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply! Rowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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