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Infor Application Security Analyst Position Summary The Infor Application Security Analyst is responsible for the design, administration, monitoring, and support of application security across the Infor CloudSuite ecosystem. This role ensures appropriate user access, segregation of duties (SoD) compliance, security governance, and audit readiness across Infor applications including Financials, Supply Chain Management, Human Capital Management, and related integrated systems. Key Responsibilities Security Administration & User Access Management • Administer user accounts, roles, permissions, and security configurations within Infor CloudSuite applications., • Design and maintain role-based access controls aligned with organizational policies., • Process and validate user provisioning, modifications, and deprovisioning requests., • Ensure timely onboarding, transfers, and termination access updates., • Monitor privileged access and enforce least-privilege security principles. Governance, Risk & Compliance • Perform Segregation of Duties (SoD) analysis and identify access conflicts., • Support internal and external audits by providing security documentation and access reports., • Conduct periodic access reviews and certification processes. Security Monitoring & Risk Management • Monitor security-related events and investigate application access issues., • Identify and mitigate security vulnerabilities and unauthorized access risks., • Partner with IAM/cybersecurity teams to implement security best practices and controls. Infor Application Security Configuration • Configure and maintain security roles, business classes, and authorization frameworks within Infor applications., • Support security design during implementation projects, upgrades, and system enhancements., • Evaluate security impacts of new functionality, integrations, and business processes. Reporting & Documentation • Develop and maintain security reports, dashboards, and audit documentation., • Document role definitions, security designs, approval workflows, and operating procedures., • Provide recommendations for continuous improvement of application security processes. Required Qualifications Education • Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Business Information Systems, or related field., • Equivalent combination of education and experience may be considered. Experience • Experience supporting Infor CloudSuite, or other enterprise ERP platforms., • Experience with user access management, role design, and audit compliance activities. Technical Skills • Strong knowledge of Infor CloudSuite security architecture., • Experience with:, • Infor OS, • Landmark Security, • FSM Security, • HCM Security, • IPA (Infor Process Automation), • Security role administration, • User provisioning and access governance, • Understanding of:, • Role-Based Access Control (RBAC), • Segregation of Duties (SoD), • Identity and Access Management (IAM), • Single Sign-On (SSO), • Two-Factor Authentication (2FA), • Active Directory / LDAP integration, • Audit and compliance frameworks Preferred Qualifications • Infor CloudSuite implementation experience., • Healthcare ERP security experience., • Experience with SailPoint, (Azure AD) or other IAM solutions. Core Competencies • Security Governance and Compliance, • Access Control Administration, • Risk Assessment and Mitigation, • Problem Solving and Troubleshooting, • Communication and Stakeholder Management, • Documentation and Process Improvement, • Attention to Detail Success Measures • Timely processing of access requests and role changes., • Successful completion of audit reviews with minimal findings., • Reduction in segregation-of-duty conflicts and security risks., • Accurate and compliant role design supporting business operations., • Improved security governance and access management processes., • Effective collaboration between teams' members. Reporting Structure Reports To: ERP Director Work Environment: Hybrid with 2 remote days after 90 days from start date Work Location: Garden City, NY Salary: $105,000 - $130,000

Who We Are We are a team of motivated, engaged, and exceptionally talented self-starters, willing to roll up our sleeves and do what is necessary to get the job done. If you are interested in joining this dynamic team and have a passion to learn, develop, and want your experience to make an immediate impact, please apply. To find out more about us, please visit our website: _ What We Offer We offer an environment of continuous development and growth with a thriving company culture, exceptional colleagues, and exceptional benefits. Our benefit package includes: • Hybrid work options available and flexible hours, • Excellent health insurance, • No employee cost for dental and vision insurance, • Paid holidays and generous paid time off, • Professional development opportunities, • Educational assistance opportunities, • Multiple retirement plan options with company contribution, • Short-term and long-term disability coverage, • Flexible spending account with company contribution, • Life Insurance, • 529 College Savings Program, • $300 Wellness Reimbursement What You’ll Do At LIPA The IT Senior Analyst, Operational Technology (OT) and Cyber is responsible for the oversight of Industrial Control Systems (ICS), Supervisory Control and Data Acquisition (SCADA) environments, and the protection of operational technology assets from cyber threats. This role focuses on identifying vulnerabilities, monitoring security events, supporting incident response, and ensuring the resilience of critical infrastructure systems in use by the Operating Services Company. The IT Senior Analyst works closely with internal and Operating Company engineering, IT, operations, and compliance teams to strengthen cybersecurity across industrial environments while maintaining system availability, safety, and regulatory compliance. Essential Job Functions include: • Monitor the Service Provider’s performance of managing the OT environments for cyber threats, anomalies, and suspicious activity using security tools and platforms and consult with, and advise, the Service Provider’s OT group for any issues observed., • Analyze alerts and incidents affecting industrial systems, including SCADA, PLCs, HMIs, DCS, and related infrastructure., • Conduct 3rd party risk assessments and vulnerability reviews for OT assets and industrial networks. Partner with the OT Cyber group to ensure all incidents are fully investigated, and appropriate response measures are taken to remediate risks., • Support incident response efforts for cybersecurity events impacting operational environments., • Assist in reviewing OT cybersecurity policies, standards, and procedures to minimize system risks and vulnerabilities., • Collaborate with engineering and operations teams to resolve issues, recommend security controls and assist in the annual testing for the OT environments with minimal disruption to production., • Ensure that the Service Provider maintains accurate and current asset inventories, network diagrams, and system baselines for OT environments., • Evaluate and recommend security technologies for Energy Management and SCADA systems., • Participate in security audits, compliance assessments, and regulatory reporting., • Track emerging OT cyber threats, vulnerabilities, and industry best practices and provide recommendations on what practices should be modified to ensure LIPA and the service provider align with best practices., • Support disaster recovery, business continuity, and resilience planning for operational systems., • Perform daily operational cyber duties for LIPA’s business environments., • Perform other related duties, as necessary. What We Need • Bachelor’s degree in Cybersecurity, Information Technology, Engineering, Computer Science, or related field (or equivalent experience)., • Five (5) years of experience in cybersecurity, industrial control systems, or operational technology environments., • Experience in critical infrastructure sectors such as utilities, manufacturing, transportation, or energy., • Experience with threat intelligence and industrial cyber risk management., • Experience conducting risk assessments, incident response, and forensic analysis in operational environments., • Must possess at least one (1) of the following industry certifications: GIAC GICSP, CISSP, Security+, or ISA/IEC 62443 certifications., • In depth knowledge of Windows, Linux, and embedded industrial systems., • Familiarity with network segmentation, zero trust principles, and secure remote access solutions., • Strong knowledge of OT/Industrial Control Systems (ICS) protocols such as Modbus, DNP3, OPC, IEC 61850, or similar., • Familiarity with SCADA systems, PLCs, Remote Terminal Units (RTUs), and industrial networking concepts., • Understanding of cybersecurity frameworks such as NIST, ISA/IEC 62443., • Familiarity with NERC CIP regulations., • Experience with SIEM platforms, intrusion detection systems, vulnerability management, and endpoint protection tools., • Strong analytical, problem sensitivity, and problem-solving skills., • Skilled in analyzing and evaluating systems, • Critical thinking skills, • Excellent written and verbal communication skills., • Interpersonal and collaboration skills and the ability to work well with others., • Knowledge of regulatory requirements and audit processes related to critical infrastructure protection. Preferred Qualifications • Advanced degree in Cybersecurity, Computer Science, Engineering, Information Technology, or a related field., • Seven (7) years of experience in cybersecurity, with at least three (3) years supporting Operational Technology (OT), Industrial Control Systems (ICS), or SCADA environments., • Possess multiple professional certifications such as: CISSP, GICSP, Security+, CISM, or ISA/IEC 62443 credentials., • Hands-on experience with industrial protocols including Modbus, DNP3, OPC, or IEC 61850Understanding of industrial network architecture, segmentation strategies, and secure remote access controls., • Knowledge of cloud-connected industrial environments and IIoT security considerations., • Familiarity with scripting or automation tools such as PowerShell, Python, or Bash for security operations., • Demonstrated ability to balance cybersecurity priorities with operational uptime and safety requirements. Salary Range $103,500 - $126,500 How You Can Apply: Interested parties should submit their cover letter and resume to Gary Martens, Director, Human Resources and Administration, at 2026sritanalystotc@lipower.org LIPA is an equal opportunity employer. All people with disabilities are encouraged to apply. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Gary Martens, Director, Human Resources and Administration.

Company Description Bolla Oil is a Brooklyn-born gas station and convenience store chain that is redefining the concept of everyday convenience. The company focuses on delivering a high-quality customer experience through well-maintained locations, efficient service, and a modern retail environment. With a growing footprint, Bolla Oil offers stability and opportunities for professional development across its operations and corporate functions. Team members are encouraged to contribute ideas, improve processes, and support the company’s continued expansion in the convenience and fuel retail industry. Role Description The Senior Accountant role is a full-time, on-site position based in Garden City, NY. This role is responsible for managing general ledger activities, preparing and reviewing journal entries, and ensuring accurate month-end and year-end closings. The Senior Accountant will perform account reconciliations, analyze financial statements, assist with budgeting and forecasting, and support internal and external audits. Daily tasks include overseeing accounts payable and receivable processes, monitoring cash flows, and maintaining compliance with relevant accounting standards and company policies. The role also involves partnering with operations and management to provide financial insights, improve reporting, and support decision-making across the business. Job Summary: The Lead Accounting Analyst is responsible for the timely processing and accurate recordkeeping and reporting of all business transactions incurred by the organization. This role involves overseeing the day-to-day general accounting activities and accounts receivable and payable functions, serving multi-entity operations, and maintaining and optimizing customers/vendors and operational relationships; as well as implementing policies and procedures to enhance efficiency, internal control and proper legal compliance with applicable laws and regulations. Key Responsibilities: • General Accounting:, • Support the monthly and year-end closing processes by ensuring timely compliance with the tasks established in the monthly closing checklists., • Ensure the integrity and accuracy of accounting information by recording, verifying, consolidating, and validating transactions., • Prepare and account for assets, liability, revenue, and expense entries by compiling and analyzing account information., • Maintain subsidiary accounts by verifying, allocating, posting, and reconciling transactions and resolving discrepancies., • Maintain the general ledger by preparing trial balances, and reconciling entries with the subsidiary accounts., • Periodically assist external auditors/reviewers with account analyses and preparation of working papers, as needed., • AR/AP Functions:, • Coordinate the overall billing and procurement cycle and account for all resulting transactions, including the timely processing of customer/vendors invoices, expense reports, credit memos, intercompany and credit card charges, and payment processing., • Resolve collection/payment discrepancies and disputes in a professional manner., • Ensure proper compliance with company policies and relevant laws and regulations., • Coordinate the periodic confirmation and proper reconciliation of key customer/vendors’ outstanding balances., • Monitor the accounts receivable/payable aging reports to identify and adjust unusual items/inaccuracies in a timely manner., • Analyze accounts receivable/payable activity and develop comprehensive KPI metrics to assist with the financial planning of the operations., • Process Improvement:, • Identify opportunities for process improvements and adopt best industry practices., • Develop and enforce accounting policies and procedures., • Work with the internal control team to streamline financial processes. Qualifications: • Education:, • Degree in Accounting, Required. A Professional Accounting Certification (CA, CMA), a plus., • Experience:, • 5+ years of progressive experience in accounting, auditing, compliance, or similar fields., • Experience in the wholesale, retail or construction industries, a plus., • Proven track record overseeing operations in a high-volume transactional environment., • Practical understanding of US GAAPs., • Expected Skills:, • Applied accounting and financial expertise in a fast-paced multi-entity environment., • Forensic approach to transaction tracking and account analysis., • Strong analytical and problem-solving abilities., • Exceptional organizational and time management skills. Able to work under pressure and to meet tight reporting deadlines., • Strong communication skills., • A team player. Able to work effectively as part of a team or as a project owner., • Proficiency in multi-entity business software. SAP experience, a plus., • Advanced MS Excel and understanding of integration software and efficiency tools (Power BI, PDI, ADP). Benefits: • Health, Dental, 401K (no match.), • PTO, 15 days per year,, • Salary Range $90,000 t0 $95,000 per year.

About the Role 1-800-FLOWERS.COM, Inc. is seeking a curious, analytical, and customer-focused Analyst, Customer Experience & Insights to join our Enterprise Customer Care team. In this role, you will bring together customer feedback, behavioral data, and operational metrics to help us better understand the end-to-end customer experience. You will analyze Voice of the Customer data from surveys, Customer Care interactions, reviews, social channels, bot and chat experiences, and other sources to uncover patterns, identify customer pain points, and recommend meaningful improvements. The ideal candidate is comfortable working with complex or unstructured data and can translate findings into clear, actionable insights for both technical and non-technical audiences. This is an excellent opportunity for an early-career analyst who wants to strengthen their technical skills while gaining exposure to customer experience strategy, modern analytics tools, and cross-functional business leadership. What You’ll Do • Analyze customer feedback, operational metrics, and behavioral data to identify trends, experience challenges, and improvement opportunities., • Combine multiple Voice of the Customer sources to create a more complete view of the customer journey., • Use SQL to query, analyze, and validate data from Snowflake or comparable cloud data platforms., • Develop and maintain reports, dashboards, presentations, and data visualizations., • Translate quantitative and qualitative findings into clear business insights and actionable recommendations., • Analyze surveys, customer comments, contact-center interactions, reviews, transcripts, and other structured and unstructured data., • Partner with Enterprise Customer Care leaders and cross-functional teams to gather and document analytics and reporting requirements., • Define and document business metrics, reporting logic, data definitions, transformation rules, and mapping requirements., • Monitor customer experience and Customer Care KPIs, including customer satisfaction, service level, response time, handle time, quality, productivity, and contact volume., • Identify data gaps, inconsistencies, anomalies, and quality issues, and work with business and technical partners to determine root causes., • Support recurring and ad hoc reporting needs across Enterprise Customer Care., • Help modernize reporting by moving manual and legacy processes toward automated, scalable, and self-service analytics solutions., • Use AI-assisted tools and analytical technologies to improve text analysis, research, reporting, and insight generation., • Present findings in a clear and persuasive way to stakeholders at multiple levels of the organization. What You’ll Bring • Bachelor’s degree or an equivalent combination of education and relevant experience., • One to three years of experience in data analysis, reporting, business intelligence, customer insights, or a related field., • Strong SQL skills and experience independently querying and validating data., • Strong Microsoft Excel skills and experience working with large or complex datasets., • Experience with Snowflake or another cloud data warehouse., • Experience with Sigma, Power BI, Tableau, or a comparable reporting and visualization platform., • Strong analytical and problem-solving skills with close attention to data accuracy and consistency., • Ability to explain what the data means, why it matters, and what action the business should consider., • Strong written and verbal communication skills, including the ability to present insights to non-technical audiences., • Ability to manage multiple priorities in a fast-paced, cross-functional environment., • Willingness to learn new technologies, data sources, and Customer Care processes., • Comfort using AI-assisted tools in analytics, research, text analysis, or workflow improvement. Preferred Qualifications • Experience analyzing Voice of the Customer data, surveys, customer feedback, contact-center data, reviews, social feedback, or customer interactions., • Familiarity with customer feedback platforms such as Sprinklr, Qualtrics, Medallia, or SurveyMonkey., • Experience identifying themes and patterns within unstructured data, including customer comments, call notes, case narratives, reviews, or transcripts., • Familiarity with text analytics, sentiment analysis, natural-language processing, speech analytics, or AI-assisted insight tools., • Experience with Python, R, VBA, or another analytical or programming language., • Working knowledge of SQL Server Management Studio and Microsoft Dataverse., • Understanding of data-modeling concepts, including fact and dimension tables., • Familiarity with sampling, confidence intervals, significance testing, correlation, regression, or other applied research concepts., • Experience supporting the transition from manual reporting to automated or self-service analytics. What Success Looks Like Success in this role means becoming a trusted analytical partner who helps the organization move beyond understanding what happened to explaining why it happened and what should happen next. You will help ensure that Customer Care reporting and metrics are accurate, clearly defined, and actionable. Most importantly, you will turn the voice of the customer into compelling insights that help our teams improve the customer experience and overall business performance. Why Join Us? • Work with a modern analytics ecosystem that includes Snowflake, Sigma, Power BI, SQL, Excel, and AI-assisted tools., • Gain exposure to customer experience analytics, Voice of the Customer programs, and the technical foundations supporting modern reporting., • Partner with Customer Care leaders, business stakeholders, analysts, and technical teams across the enterprise., • Help shape how the organization defines, measures, and acts upon customer experience insights., • Make a visible impact on decisions affecting the customer journey across our family of brands. The expected salary range for this position is $60,000 to $70,000 annually, which will be determined based on experience, skills, internal equity, and other factors permitted by law. To support our commitment to being an employer of choice, we offer comprehensive and competitive health, wellness, and additional benefits to eligible full-time team members. Benefit eligibility may vary based on location, average hours worked, and length of service. Benefits may include*: • Medical, dental, vision, life, and disability insurance for the associate and eligible dependents, • Flexible Spending Account (FSA), • Health Savings Account (HSA), • 401(k) retirement savings program, • Mental health resources and Employee Assistance Program (EAP), • Paid vacation time (accrued based on hours worked and tenure), • Paid company holidays, • Employee discount across our family of brands, • Potential eligibility for annual merit-based compensation increases, where applicable *Exact benefit terms, conditions, and eligibility requirements are governed by official plan documents and applicable law. The Company reserves the right to modify, amend, or terminate benefit plans and programs at any time.

1-800-FLOWERS.COM, Inc. is seeking a collaborative and curious Analyst, Reporting & Analytics to support our Enterprise Customer Care organization. This role is ideal for someone who enjoys working with data, building meaningful dashboards, troubleshooting reporting issues, and uncovering the “why” behind the numbers. You will join a highly collaborative analytics team that supports business leaders and stakeholders through recurring reporting, dashboard development, data investigation, and actionable insights. The successful candidate will bring strong SQL skills, hands-on experience with business intelligence tools, and a natural “data detective” mindset. What You’ll Do • Prepare and distribute recurring reports while ensuring data is accurate and delivered on time., • Troubleshoot report, dashboard, and table-update issues., • Build new dashboards and enhance existing dashboards based on business needs., • Use SQL to query, investigate, and analyze data., • Perform reporting and dashboard development primarily within Sigma., • Work with data stored in Snowflake, the team’s primary data warehouse., • Investigate discrepancies across reports, teams, and data sources., • Conduct root-cause analysis to determine why conflicting numbers or reporting issues are occurring., • Translate data into clear insights and recommendations for business stakeholders., • Partner with analysts, senior analysts, leadership, and Enterprise Customer Care stakeholders., • Balance recurring reporting responsibilities with ongoing analytics projects., • Clearly communicate findings and help stakeholders understand the story behind the data. What We’re Looking For • Strong, hands-on SQL experience., • Experience creating, maintaining, or enhancing dashboards and reports., • Proficiency with a business intelligence or data visualization tool., • Strong analytical, problem-solving, and root-cause analysis skills., • Understanding of databases, data warehouses, and reporting structures., • Proficiency with Microsoft Excel., • Ability to troubleshoot data and reporting issues with accuracy and attention to detail., • Strong communication skills with the ability to explain findings to technical and nontechnical audiences., • Collaborative, team-oriented working style., • Curiosity, accountability, and a willingness to dig into data to find answers. Preferred Qualifications • Experience with Sigma or a comparable BI platform., • Experience with Microsoft Power BI or Tableau., • Experience working with Snowflake or another cloud data warehouse., • Advanced Microsoft Excel skills., • VBA experience., • Experience reconciling conflicting data across multiple reports or sources., • Creative, outside-the-box approach to solving reporting and analytics challenges., • Experience supporting customer care, operations, or other business stakeholders. What Success Looks Like The strongest candidate will be a technically capable and collaborative analyst who can move beyond simply producing reports. You will be comfortable investigating discrepancies, identifying root causes, communicating what the data means, and helping stakeholders make informed decisions. Direct Sigma experience is not required. Candidates with strong SQL skills and transferable experience using Power BI, Tableau, or another dashboard platform are encouraged to apply. Ready to turn data into meaningful business insights? Apply today to join the Enterprise Customer Care team at 1-800-FLOWERS.COM, Inc. The expected salary range for this position is $60,000 to $70,000 annually, which will be determined based on experience, skills, internal equity, and other factors permitted by law. To support our commitment to being an employer of choice, we offer comprehensive and competitive health, wellness, and additional benefits to eligible full-time team members. Benefit eligibility may vary based on location, average hours worked, and length of service. Benefits may include*: • Medical, dental, vision, life, and disability insurance for the associate and eligible dependents, • Flexible Spending Account (FSA), • Health Savings Account (HSA), • 401(k) retirement savings program, • Mental health resources and Employee Assistance Program (EAP), • Paid vacation time (accrued based on hours worked and tenure), • Paid company holidays, • Employee discount across our family of brands, • Potential eligibility for annual merit-based compensation increases, where applicable *Exact benefit terms, conditions, and eligibility requirements are governed by official plan documents and applicable law. The Company reserves the right to modify, amend, or terminate benefit plans and programs at any time.

The Opportunity A growing insurance firm is hiring a Sr. Analyst, Finance Operations & Analytics to serve as a hands-on analytical partner across its Finance function. This is an individual contributor role for someone who wants to go beyond completing the task in front of them, someone who validates the data, understands the process behind it, and leaves every workpaper and analysis better than they found it. You'll work across policy billing, cash application, accounts receivable, collections, and claims-payment workflows, with real visibility into how Finance decisions get made. What You'll Be Doing • Analyzing end-to-end Finance activity (billing, refunds, cash application, AR, collections, claims payments), monitoring volumes, aging, turnaround times, and exception rates to catch issues early, • Reconciling operational reports and source-system data to the general ledger, investigating discrepancies, and supporting month-end and quarter-end close with accurate schedules and variance explanations, • Building and improving KPIs, dashboards, and recurring reporting packages that increase visibility and speed up decision-making, • Partnering with Financial Reporting, Treasury, Internal Controls, IT, and business teams to resolve data and process gaps, and supporting Finance system implementations through requirements gathering, testing, and reconciliation Who You Are • Bachelor's degree in Finance, Accounting, Economics, Business, or a related field., • At least 5 years of progressive experience in finance operations, accounting, FP&A, or finance analytics (ideally with exposure to insurance, regulated financial services, or high-volume transaction environments.), • Advanced in Excel, comfortable in PowerPoint, and you understand financial statements, GL data, close processes, and internal controls at a level that lets you spot what's wrong, not just what's asked., • Experience with Power BI, SQL, or ERP systems is a plus, as is a CPA, MBA, or Lean Six Sigma background., • You work independently, communicate clearly, and you close the loop on things instead of letting them drift. Hoxton Circle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Opportunity A growing insurance firm is hiring a Sr. Analyst, Finance Operations & Analytics to serve as a hands-on analytical partner across its Finance function. This is an individual contributor role for someone who wants to go beyond completing the task in front of them, someone who validates the data, understands the process behind it, and leaves every workpaper and analysis better than they found it. You'll work across policy billing, cash application, accounts receivable, collections, and claims-payment workflows, with real visibility into how Finance decisions get made. What You'll Be Doing • Analyzing end-to-end Finance activity (billing, refunds, cash application, AR, collections, claims payments), monitoring volumes, aging, turnaround times, and exception rates to catch issues early, • Reconciling operational reports and source-system data to the general ledger, investigating discrepancies, and supporting month-end and quarter-end close with accurate schedules and variance explanations, • Building and improving KPIs, dashboards, and recurring reporting packages that increase visibility and speed up decision-making, • Partnering with Financial Reporting, Treasury, Internal Controls, IT, and business teams to resolve data and process gaps, and supporting Finance system implementations through requirements gathering, testing, and reconciliation Who You Are • Bachelor's degree in Finance, Accounting, Economics, Business, or a related field., • At least 5 years of progressive experience in finance operations, accounting, FP&A, or finance analytics (ideally with exposure to insurance, regulated financial services, or high-volume transaction environments.), • Advanced in Excel, comfortable in PowerPoint, and you understand financial statements, GL data, close processes, and internal controls at a level that lets you spot what's wrong, not just what's asked., • Experience with Power BI, SQL, or ERP systems is a plus, as is a CPA, MBA, or Lean Six Sigma background., • You work independently, communicate clearly, and you close the loop on things instead of letting them drift. Hoxton Circle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Location: Jericho, NY or Manhattan, NY Work Arrangement: Hybrid – 4 days onsite / 1 day remote About the Role 1-800-FLOWERS.COM, Inc. is seeking a Customer Experience Quality & Insights Specialist to join our Customer Experience team. This role is ideal for someone who enjoys working with data, identifying trends, understanding what drives customer experiences, and translating findings into meaningful business insights and recommendations. Unlike a traditional Quality Analyst position, this role has a strong emphasis on business analytics and Voice of the Customer (VoC) while also supporting quality operations, customer satisfaction measurement, AI-enabled quality tools, and cross-functional initiatives. You’ll work closely with Operations, Product, Technology, external business partners, and other stakeholders to better understand customer experience performance and identify opportunities for continuous improvement. What You’ll Do • Analyze customer experience data, Voice of the Customer feedback, and operational metrics to identify trends, performance drivers, and opportunities for improvement., • Translate data and findings into clear, actionable recommendations for business partners and leadership., • Monitor customer satisfaction (CSAT) and other customer experience measures to identify emerging trends and areas of opportunity., • Evaluate customer interactions across voice, chat, messaging, and digital channels using AI-enabled and manual quality evaluation methods., • Support the administration, validation, and ongoing optimization of AI-enabled quality evaluation tools., • Validate AI evaluations, prompts, scoring logic, and performance to help ensure accuracy and consistency., • Conduct quality spot checks, dispute reviews, Audit the Auditor activities, and escalations as needed., • Develop and maintain reporting, dashboards, and insights used to support business reviews and decision-making., • Support Voice of the Customer programs and customer survey administration, including survey logic, deployments, enhancements, and governance., • Participate in calibration sessions to promote consistency across quality evaluations and business partners., • Partner with Operations, Technology, vendors, and external BPO partners on quality and customer experience initiatives., • Support quality governance, compliance activities, and continuous improvement efforts., • Communicate customer experience, quality, and VoC findings clearly to stakeholders and leadership. What We’re Looking For • 2+ years of experience in Business Analytics, Customer Experience, Contact Center Operations, Quality Assurance, Quality Operations, or a related area preferred., • Strong analytical and problem-solving skills with the ability to interpret data, identify trends and understand performance drivers., • Ability to translate data into clear insights, recommendations, and business actions., • Excellent written and verbal communication skills., • Strong organizational skills with the ability to manage multiple priorities., • Advanced proficiency with Microsoft Office 365, particularly Excel., • Collaborative approach and ability to work effectively across teams and business functions., • Associate degree or equivalent combination of education and relevant experience. Preferred Experience Experience in one or more of the following areas is a plus: • Voice of the Customer (VoC) programs and analytics, • Customer satisfaction (CSAT) measurement, • AI-enabled quality evaluation platforms, • Sprinklr, • Microsoft Dynamics 365, • Qualtrics, • Decagon or similar customer experience/AI platforms, • Contact center or customer experience operations, • Business Process Outsourcing (BPO) or outsourced contact center environments, • Quality calibration and governance, • Survey administration and reporting, • Operational or business analytics Who Will Thrive in This Role We’re looking for someone who is analytical, curious, collaborative, and comfortable digging into data to understand the story behind the numbers. You should enjoy identifying trends, asking thoughtful questions, communicating findings clearly, and partnering with others to improve the overall customer experience. Candidates with varying levels of relevant experience are encouraged to apply. We’re especially interested in individuals who demonstrate strong analytical capabilities, communication skills, and the ability to learn and grow within an evolving customer experience environment. The expected hourly pay for this position is $28.00 per hour. Actual compensation will be determined based on experience, skills, internal equity, and other factors permitted by law. To support our commitment to being an employer of choice, we offer comprehensive and competitive health, wellness, and additional benefits to eligible full-time team members. Benefit eligibility may vary based on location, average hours worked, and length of service. Benefits may include*: • Medical, dental, vision, life, and disability insurance for the associate and eligible dependents, • Flexible Spending Account (FSA), • Health Savings Account (HSA), • 401(k) retirement savings program, • Mental health resources and Employee Assistance Program (EAP), • Paid vacation time (accrued based on hours worked and tenure), • Paid company holidays, • Employee discount across our family of brands, • Potential eligibility for annual merit-based compensation increases, where applicable *Exact benefit terms, conditions, and eligibility requirements are governed by official plan documents and applicable law. The Company reserves the right to modify, amend, or terminate benefit plans and programs at any time.

Job Description Safavieh is an upscale global home furnishing, rugs & accessories company. Based in the United States since 1978, Safavieh combines rug and home furnishings showrooms with a varied wholesale business. Supplied by its own production lines from the classical rug weaving centers of the world. The company is headquartered in Port Washington, New York. Permanent showrooms are open year-round in Las Vegas and High Point, NC. For four generations, the family behind the Safavieh brand has dedicated its talents and resources to providing uncompromising quality. Safavieh is looking for a proactive, personable, highly motivated, and organized Credit Analyst. This is a great opportunity for an ambitious, responsible, and detail-oriented self-starter with a strong passion for continuous learning and professional development, as this position will provide the basic foundation and necessary skill set for a great career. Responsibilities: • Processing credit card orders, • Opening new accounts, • Reconciliation of accounts, • Answering any customer inquiries, • Work closely with sales manager and assistants, • Sending monthly statements to customers, • Releasing daily orders based on credit balances and pay history, • Collect past due accounts Qualifications: • Entry Level - Will train the right candidate, • Bachelor’s degree preferred, • Proficient in Microsoft Excel and Outlook, • Excellent written and verbal communication skills, • Ability to multitask and work under deadlines, • Must be professional and have good job stability Compensation: • $25.00-$27.00/hour, • Benefits – 401k (with 2% match), medical, vision, dental, paid holiday, vacation, and sick time, • Company shuttle service available to transport commuters to/from the Port Washington LIRR station, • Employee Discount Employees can also take advantage of a casual dress code, free parking, corporate discounts, fruits every day, and bagels every other morning.

Programmer Analyst Brighton Health Plan Solutions Westbury, NY – Hybrid Full Time About The Role We are looking for a motivated and energetic Programmer Analyst who possesses a basic understanding of the software development lifecycle, working knowledge of SQL and database concepts, and familiarity with AI technologies, including the use of agents to assist with code prototyping and development. The successful candidate will join our application support team supporting critical healthcare claims processing applications. Primary Responsibilities • Be able to gather and analyze requirements to build solution designs, • Effectively handle the data transformation activities, • Analyze business requirements and translate them into technical specifications, • Program new provider physician rate builds, hospital contracts and manages ongoing rate changes, • Program new benefit configuration and manage ongoing benefit changes, • Troubleshoot, debug, and resolve application issues in a timely manner., • Interact with system vendors to enhance applications with new features and functionality, • Collaborate with IT and non-IT personnel to complete required tasks, • Participate in application upgrades, releases, and deployment activities., • Collaborate effectively with offshore development and support teams to deliver projects, coordinate development activities, review deliverables, resolve issues, and ensure adherence to project timelines and quality standards. Essential Qualifications • Preferred 1-3 years of experience in application development, programming, or systems analysis., • Strong understanding of software development lifecycle (SDLC) methodologies., • Familiar with use of AI for code generation; Agent’s usage preferred, • Experience with SQL queries that includes but not limited ability to extract the data, triaging, update and insert functions, • Preferred prior experience in Healthcare TPA or insurer environment working with the claims adjudication and ancillary applications., • Preferred familiarity with Healthcare EDI transactions including 800 and 200 series, • Self-motivated and capable of independently learning new technologies, business processes, and technical skills with minimal supervision., • Ability to understand complex HealthCare payment rules and design, build and implement system accordingly, • Communicate effectively with internal and external stakeholders, • Strong attention to detail and perform consistent work product validation/QA, • Strong analytical skills Educational Qualifications • Undergraduate degree in IT, Healthcare IT and/or progressive experience. Technical Qualifications • Familiar with MS Office suite products, • Proficient on Excel and MS Access, • Proficient in MS SQL Server Managed Studio, • Familiarity with newer technologies with AI. About At Brighton Health Plan Solutions, LLC, our people are committed to the improvement of how healthcare is accessed and delivered. When you join our team, you’ll become part of a diverse and welcoming culture focused on encouragement, respect and increasing diversity, inclusion and a sense of belonging at every level. Here, you’ll be encouraged to bring your authentic self to work with all of your unique abilities. Brighton Health Plan Solutions partners with self-insured employers, Taft-Hartley Trusts, health systems, providers as well as other TPAs, and enables them to solve the problems facing today’s healthcare with our flexible and cutting-edge third-party administration services. Our unique perspective stems from decades of health plan management expertise, our proprietary provider networks, and innovative technology platform. As a healthcare enablement company, we unlock opportunities that provide clients with the customizable tools they need to enhance the member experience, improve health outcomes and achieve their healthcare goals and objectives. Together with our trusted partners, we are transforming the health plan experience with the promise of turning today’s challenges into tomorrow’s solutions. Come be a part of the Brightest Ideas in Healthcare™. Company Mission Transform the health plan experience

Job Description We are hiring Registered Behavior Technicians Company Overview We’re on a mission to create a world where every child can thrive and reach their full potential. We provide high-quality Applied Behavior Analysis (ABA), Speech, Occupational, and Mental Health therapies to our clients. Join our team as a Behavior Analyst and be a part of shaping a brighter future for children. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Purpose of Position As a Registered Behavioral Technician, you will engage directly with clients in a home-based environment, adhering to treatment plans established by the BCBA Supervisor. Your responsibilities will include but are not limited to, creating program materials, executing treatment procedures, fostering transparent communication with supervisors, accurately collecting and managing data, and engaging in continuous training and assessments. Additionally, you will support parent training and clinical evaluations, promoting ethical conduct and compliance accordingly to our policies. Responsibilities • Work 1:1 with clients in the home-based setting., • Consistently follow and implement treatment plans set up by the BCBA Supervisor and prepare program materials; and treatment protocols that include a wide variety of domains such as toilet training, communication, social, and adaptive living skills., • Maintain open communication with the BCBA Supervisor to review program goals and procedures for each client., • Collect and maintain accurate data and notes utilizing data collection software., • Review and implement consultation/supervision note recommendations., • Participate in ongoing training, evaluations, and meetings, as required.., • Assist with parent training and clinical assessments, as needed., • Communicate appropriately and effectively with colleagues and families, as needed., • Track supervision hours and annually renew the RBT certification as mandated by the regulatory body to maintain the certification., • Work ethically and with integrity while following the BACB Ethical Code., • Understand and adhere to HIPAA policies as well as the company policies and procedures., • Adhere to time and attendance policies and maintain a record, in good standing, of regular and reliable attendance and punctuality, to provide quality and consistent patient care. Reliable transportation and timely arrival to the session is a requirement for this role., • Perform other duties as assigned. Qualifications • High School Diploma or GED Equivalent, • Registered Behavior Technician; Or willing to obtain before the start date (we can help with this!)- Required, • Technical Proficiencies: Data collection and analytical reporting - Required, • Ability to travel between homes- Required, • Experience working 1:1 work with clients In-school/in-home experience addressing and navigating challenging behaviors - Preferred, • Experience working with children/adults (between ages 3-18) - Required, • knowledge of direct, professional ABA Experience - Preferred, • Central Reach ABA Software experience - A plus!, • Obtain knowledge of addressing challenging behaviors or stereotypes of children/adults with Autism - Required Physical Requirement: • Exerting up to 50 pounds of force, and lifting as needed, including but not limited to climbing up flights of stairs, and other tasks as needed., • Excellent communication skills, both written and verbal, with the ability to collaborate effectively with team members, parents, and other professionals when necessary. Obtains the ability to work independently, manage multiple priorities, and meet deadlines., • CPR certification or willing to obtain Why Choose us? • Make a Lasting Impact: We pride ourselves on our ability to make a difference in our children’s lives by staying focused on our mission, prioritizing ethical practices, and working with the utmost integrity and consistency., • Opportunities for Career Advancement: We believe in promoting from within and providing opportunities for career growth. As a member of our team, you will have opportunities to expand your role as our business continues to grow! If you are not already an RBT, we can help you become one!

Helpdesk Analyst | 1-Month Contract | Great Neck, NY Immediate Start - Interview today - start Monday A growing global organization is seeking a Helpdesk Analyst to provide immediate coverage for a short-term assignment supporting its corporate IT team. This position is ideal for a Desktop Support or Help Desk professional who enjoys hands-on troubleshooting, supporting end users, and working in a fast-paced business environment. Responsibilities • Provide Level 1 Help Desk support, • Troubleshoot hardware, software, printer, and network issues, • Manage user accounts and permissions, • Support Active Directory and Microsoft 365 administration, • Assist with desktop and laptop deployments, • Maintain inventory and equipment records, • Support end-user onboarding and training, • Assist with testing and deployment of systems and applications Requirements, • 2-3+ years of Help Desk or Desktop Support experience, • Active Directory experience, • Microsoft 365 administration experience, • Windows desktop support expertise, • Hardware and networking troubleshooting skills, • Strong customer service and communication abilities, • Ability to work independently with limited supervision Environment, • Fully onsite in Great Neck, NY, • Monday-Friday schedule, • Supporting both local and global users, • Small collaborative IT team, • Immediate start preferred Contract Details, • Duration: Approximately 1 month, • Potential for future project work depending on business needs, • Competitive hourly compensation #CFSSEP2026 #INSEP2026 #CBSEP2026 #ZRCFSTECH #LI-MH1

Job Description This is an on-site position located in Roslyn, NY General Summary: A Claims Analyst Trainee will join an entry‑level program that provides structured training and hands‑on experience to prepare participants to review, investigate, and process insurance claims. Trainees learn claims procedures, systems, and regulations while developing analytical and decision‑making skills under supervision Important Note: The Claims Analyst Trainee role is a temporary-to-hire employment opportunity. During the three-month trial period, skills, performance, and compatibility with the organization will be evaluated. If both parties find the role suitable after this period, an offer may be extended for regular full-time employment. Essential Duties & Responsibilities: • Accept incoming calls and assist Insured (s) who are calling about a claim, incident or summons., • Obtain all pertinent information from Insured (s) regarding the service of legal papers and medical data involved, • Establish/maintain a claim file when appropriate for reported claims to include but not limited to; verify coverage before opening new file, obtain legal papers and/or medical records appropriate to claim, assign defense counsel,, • When appropriate send necessary documentation, prepare reinsurance report when appropriate and complete all necessary forms and documents neatly, legibly and thoroughly, • Maintain a diary for assigned files for follow up, • Complete all processes/procedures as outlined by the Claims Department in support of claims handling, • Report accurately and appropriately in compliance with all State and Federal requirements (medical coding and statuary requirements), • Review and analyze all monthly legal bills from assigned law firms, both hard copy and electronic, for compliance with Claims Department policy for the legal handling of claim files and legal billing guidelines, • Ensure that all hard copies from law firms are received and obtain any missing information from law firms, if necessary, • Maintain department standard turnaround time for processing invoices, • Prepare electronic check requisition for accounting, • Collaborate with Claims Analyst / Management on the review of legal and vendor invoices received from defense counsel, • Conduct billing audit within specified time frames to maintain timely payment of vendor fees, • Participate in claims conferences, mentoring meetings and trial observations, • Assigned projects (either individual or on a team) and complete projects by deadlines provided, • Ability to maintain high degree of confidentiality especially regarding information in files, • Adhere to timeline of training development program as outlined and approved by Claims Department, • All other duties deemed appropriate by management Education & Qualifications: • College graduate or progression toward a degree with related work experience in the following areas: Medical, Legal or Insurance field., • Demonstrate proficient knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), • Demonstrate ability to quickly learn and adapt to new software programs, • Excellent verbal skills with the ability to convey information clearly and professionally in a business setting, • Ability to maintain a cooperative, courteous, and professional relationship while interacting with other departments, employees, management and insureds; ability to communicate effectively with diplomacy and professionalism, • Strong business writing skills required, communicate clearly and professionally while ensuring communication aligns with company standards and branding, • Display strong problem-solving abilities, with the capacity to perform effectively under pressure and adapt to shifting priorities in a dynamic office environment, • Ability to work onsite in the Roslyn, NY office from 9:00am to 5:00pm, Monday – Friday, • Meticulous with strong time management, multitasking, and organizational skills, • Ability to function in a professional office environment and utilize standard office equipment, • Ability to multi-task and prioritize tasks and deadlines, • Ability to work independently or in a team atmosphere The actual compensation for this position will be determined by experience and other factors permitted by law.

Full-time Description US Signal is a leading data center services provider, offering secure, reliable network, cloud hosting, colocation, data protection, and disaster recovery services — all powered by its expansive, robust fiber network. US Signal also helps customers optimize their IT resources through the provision of managed services and professional services. Are you the person your team turns to when technology needs to just work? US Signal is looking for a Sr. Help Desk Analyst who combines strong technical troubleshooting skills with genuine care for the people they support. You will be the friendly, capable voice on the other end of the ticket, and the go-to resource for our Help Desk Analysts when issues need an extra level of expertise. In this role, you will keep our employees productive by supporting their computers, mobile devices, and peripherals, while also partnering with our System Administrators on Active Directory, Microsoft Exchange, Veeam Backup and Replication, and other enterprise systems. If you enjoy solving problems, helping people, and being part of a team that takes IT seriously without taking itself too seriously, we would like to meet you. What you'll do • Support end users by phone, email, and ticketing system for PCs, mobile devices, phones, and printers, and serve as an escalation point for our Help Desk Analysts, • Handle user administration in Active Directory, VPN, Microsoft 365, and Exchange, • Configure and deploy laptops (PC and Mac) for new hires, manage our cell phone plans and devices, and guide new employees through our core IT systems, • Collaborate with System Administrators to escalate technical issues and support enterprise applications, • Manage inventory, including receiving shipments and keeping our asset tracking system current Requirements What you bring to the team: • 4+ Years Experience desktop configuration and support of MS applications, including Windows, Office, Outlook, anti-virus software, PC backup software, and other vendor supplied applications and tools., • Experience with desktop imaging, inventory, and reporting tools., • Experience supporting, file servers, and printers in a Microsoft Active Director infrastructure., • Understanding of Networking/Security technologies (Ethernet, routers, switches, firewalls, VPN, etc.), • Simplify: Problem Solving, Strategic Thinking, • Put the Customer First: Customer Focus, Service Orientation, • Be Transparent: Integrity, Communication, Trustworthiness Education: • Associates Degree or 2+ Years Professional Experience Information Security or Computer Science What We Offer: In return for your hard work and commitment, you will enjoy a supportive and inclusive workplace, along with the following benefits: • Generous paid time off policy, including vacation, and 10 paid holidays, • Competitive and comprehensive medical, dental, and vision benefits plans with Flexible Spending benefits including medical/dental expenses and dependent care, • 401(k) retirement plan with a generous contribution, • Group Term Life Insurance covered 100% by employer, • Wellness incentive to promote overall employee well-being, • Paid volunteer time, • Business casual dress code Working Conditions and Physical Demands: This position may be performed in either a standard office setting or a home office environment. It requires prolonged periods of sitting, frequent use of a computer and other office equipment, and effective time management in a self-directed work environment. Occasional lifting of items up to 25 pounds may be required. All US Signal employees will comply with US Signal Information Security policies to ensure the confidentiality, integrity, and availability of US Signal and customer data. All employees are responsible to ensure actions comply with state and federal regulations and requirements. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas at this time. US Signal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. The anticipated salary range for this position is $63,000 to $85,000 per year depending on location, skills, experience, and other job-related factors. This role is also eligible for an annual performance-based bonus. Actual compensation will be determined based on a variety of factors, including but not limited to candidate qualifications, experience, geographic location, and internal equity. Salary Description $63,000 to $85,000

Role Descriptions: \n The Quality Assurance & Testing Analyst is responsible for overseeing all quality assurance and testing activities related to the OMS Upgrade Project. This role involves collaborating with both project and operational teams to ensure testing is effectively integrated. \n \n What does it take to be a Quality Assurance & Test Analyst? \n \n Required: \n \n * Utilities experience required* \n \n\n • More than 5 years of experience working with large and complex ADMS OMS systems, ideally GEV ADMS v3.11 or above, including planning, developing, and implementing test strategies and plans, as well as creating and executing test cases.\n, • Coordinate with the development team, business analysts, and product/business owners to gain a thorough understanding of the application and testing requirements.\n, • Review requirements and design documents, log all questions into the clarification tracker, and ensure there are no unresolved queries before testing begins.\n, • Determine the scope and out-of-scope items for testing.\n, • Create test scenarios, stories, and test cases that cover all functionalities and requirements, ensuring they are comprehensive and effective.\n, • Prepare test data, confirming its availability and accuracy.\n, • Develop a Requirement Traceability Matrix (RTM) to ensure all requirements are validated.\n, • Support the Test Lead in creating the test plan.\n, • Upload test cases into the test management tool for execution.\n, • Execute thorough testing by running all test cases to confirm the application functions as intended.\n, • Conduct regression testing to verify that fixes have not introduced new issues.\n, • Document test results with screenshots, including date and timestamp, and mask any PII.\n, • Identify and report defects found during testing, documenting steps to reproduce, test data, screenshots, and relevant details.\n, • Retest defects and re-execute test cases once defects are resolved.\n, • Track application downtime in the downtime tracker.\n, • Report any risks to the Test Lead and Project Manager, outlining the impact on testing or the project.\n, • Create a dashboard in the test management tool to monitor test execution and defect status.\n, • Strong multi-tasking abilities.\n, • Excellent written and communication skills.\n

Position Summary\n RockFarmer Properties is seeking an experienced Real Estate Acquisitions Associate to help source, evaluate, structure, and execute investments across a diverse range of property types and strategies. This is a hands-on role for a transaction professional who can move fluidly between relationship-driven sourcing, rigorous underwriting, investment judgment, and closing execution. \n The Associate will take meaningful ownership of transactions from initial screening through closing, partner closely with senior management on investment strategy, and serve as a day-to-day leader for analysts and external deal teams. The successful candidate will be comfortable forming an independent view, communicating it clearly, and advancing multiple complex opportunities at once. \n Key Responsibilities\n · Source and evaluate acquisition opportunities through brokers, owners, lenders, operating partners, and other market relationships; build and maintain an actionable pipeline. \n · Lead initial screening and develop clear investment theses, including fit with the firm’s return objectives, strategy, risk parameters, and capital plan. \n · Own underwriting and financial modeling across acquisition, development, and value-add scenarios, including cash flows, debt and equity structures, sensitivities, waterfalls, and downside cases. \n · Manage transaction diligence from launch through closing, coordinating legal, tax, engineering, environmental, zoning, insurance, financing, and other third-party workstreams. \n · Prepare investment committee memoranda and presentations; synthesize key opportunities, risks, mitigants, returns, and open items, and present recommendations to senior decision-makers. \n · Support and, where appropriate, lead negotiations of letters of intent, purchase agreements, joint venture terms, financing documents, and other transaction materials alongside senior management and counsel. \n · Develop capitalization strategies and evaluate debt, preferred equity, joint venture, and other partnership structures; cultivate relationships with lenders and capital partners. \n · Partner with asset management, development, construction, accounting, and legal teams to validate business plans and ensure a disciplined transition from acquisition to execution. \n · Review and guide analyst work product, establish clear deadlines and quality standards, and contribute to the continued improvement of underwriting tools, diligence processes, and market intelligence. \n · Support investor materials, portfolio-level analysis, and evaluation of new markets, asset classes, and investment strategies. \n Qualifications & Experience\n · 4–7 years of relevant experience in NYC multi-family real estate acquisitions, investment banking, private equity, principal investing, development, or a closely related transaction-focused role. \n · Demonstrated experience underwriting and executing real estate transactions; direct exposure to sourcing and closing investments is strongly preferred. \n · Advanced financial modeling skills, including property-level cash flows, development budgets, debt sizing, return sensitivities, and joint venture waterfalls. \n · Strong command of real estate valuation, capital markets, due diligence, transaction structuring, and investment risk analysis across one or more property sectors. \n · Experience with institutional investors, family offices, lenders, operating partners, or other sophisticated capital providers. \n · Working knowledge of development economics, zoning, pre-development analysis, construction budgeting, and entitlement considerations. \n · Experience with affordable housing, public subsidies, tax incentives, or other governmental programs is a plus. \n · Established industry relationships in New York City and the broader tri-state market are highly valued; experience in additional U.S. markets is a plus. \n · Bachelor’s degree in finance, real estate, economics, accounting, or a related field; advanced degree or relevant professional designation is a plus. \n · Advanced proficiency in Excel and PowerPoint; experience with ARGUS Enterprise and relevant market data platforms preferred. \n · Proficiency in various AI software What Success Looks Like\n · Consistently advances well-vetted opportunities supported by thoughtful, defensible underwriting and a clear investment point of view. \n · Anticipates issues, drives diligence and documentation proactively, and keeps internal and external stakeholders aligned through closing. \n · Builds trusted relationships across the market and expands the firm’s access to proprietary and selectively marketed opportunities. \n · Raises the quality and efficiency of the acquisitions function through sound judgment, strong communication, and constructive leadership of junior team members. Core Attributes\n · Commercial judgment and intellectual curiosity, with the ability to identify both value-creation opportunities and material downside risks. \n · Ownership mindset: organized, accountable, responsive, and comfortable operating with appropriate autonomy. \n · Persuasive written and verbal communication, including the ability to present complex analyses succinctly to senior audiences. \n · Relationship-oriented and credible with brokers, owners, lenders, partners, consultants, and colleagues. \n · High standards for accuracy and detail, balanced with the ability to prioritize and make decisions in a fast-moving environment. \n · Collaborative, an abundance mind-set and a genuine interest in coaching and developing more junior professionals.

Job Description BE/B. Tech candidates who acts as a business analyst for requirement gathering. Capacity to prepare and draft functional requirement specifications and integrate frs into business logics. Creating MIS reports and dashboards and hands on experience in front end design. Willing to work in scrum and agile. Good at conversing and collaborating with stakeholders. Business Analyst Duties And Responsibilities • Evaluating a business’s operations to analyse their cost and efficiency, • Helping to develop project plans and ensuring their timely completion, • Analysing an organisation’s large data sets to provide actionable insights, • Budgeting and conducting financial analysis, • Recommending process improvements to increase a business’s efficiency

Job Description This role is onsite at our Roslyn, NY, Rochester, NY, or Hamilton, NJ office, with the option for a hybrid schedule after the training period. General Summary: A Senior Claims Analyst will investigate, evaluate, and resolve claims while ensuring compliance with regulatory and company policies. Essential Duties & Responsibilities: • Follow standard claims protocols for documentation, coverage investigations, and file management., • Maintain accurate and organized claims files., • Investigate and document incident particulars, setting appropriate indemnity and expense reserves, • Negotiate and bring to resolution directly and through defense attorneys, • Attend trials and mediations when necessary., • Adhere to industry Best Practices for effective claim management., • Expand skills through participation in training and professional development courses., • Ensure exceptional data integrity, • Proactive communication with insureds, other departments and claims leadership., • Perform additional duties and responsibilities as assigned. Education & Qualifications: • Bachelor’s degree or JD required, • Three years’ claims handling experience, • NY adjusters license required within the first 6 – 12 months of employment., • Strong analytical and problem-solving skills with attention to detail., • Proficient business writing and oral communication skills, • Ability to work independently as well as collaboratively within a team., • Strong ethical judgement and a commitment to maintaining confidentiality., • Must be able to work on site, • Travel required as needed; may include overnight travel The actual compensation for this position will be determined by experience and other factors permitted by law.

Job Description . ABOUT US New York Edge is the largest provider of after-school and summer camp programs in New York City public schools. Each year, academic programs, including STEM, the arts, sports and wellness, and college access, help 40,000 students develop leadership skills and succeed in school. Working parents count on our programs to provide safe and enriching environments for their children. Summary: New York Edge is seeking a highly organized, knowledgeable and focused individual to fill the role of Budget Analyst. In this full time role, you will be responsible for ensuring that New York Edge is in compliance with the negotiated budgets of a portfolio of government contracts. The analyst also ensures data integrity, timely funder invoices, and budget monitoring. Salary: $55,000/year Schedule: Monday-Friday, 9am - 5pm Essential Job Functions: • Provide financial reports and analysis to ensure Program Managers have the information and understanding needed to make effective decisions., • Liaise with Program Managers to confirm actuals and discuss future plans/expenditures., • Support Program Managers by providing financial performance measures and analysis for their site portfolios., • Conduct financial reviews of Program Managers monthly spending for the Senior Management Team, Executive Director and others as needed., • Work with the Program Managers and Management team on creation of annual budget and monthly forecasts., • Provide financial analysis, variance analysis, and budgeting support to Program Managers., • Understand fiscal reporting procedure and requirements of public/private contracts as outlined by funding agencies to ensure compliance and timeliness, • Develop and implement financial and operational reports to monitor and evaluate performance., • Develop and maintain financial reports to optimize forecasting, tracking and analysis of spending rates compared to budget., • Utilize financial systems to extract data to develop and update key financial reports., • Highlight contracts with potential problems/over under spending and recognize possible solutions., • Communicate effectively with program staff., • Develop a working knowledge of fiscal policies of contracting agencies, so as to ensure accuracy in recording expenses and translate to correct line items on required reporting documents to funding sources., • Assist Manager of Billing in preparation and review of financial reports (PERS) for funding agencies., • Prepare budget modifications for review by Manager of Contracts & Reports., • Review vendor invoices for proper coding prior to entry into Sage Software (MIPS). Education Requirement(s): • BA or BS in Finance, Economics, Business, or Public Administration Experience Requirement(s): • 2+ years related experience for a non-profit Organization, • Experience working with cross-functional and inter-department teams. Required Knowledge, Skills, & Abilities: • Strong organizational and project management skills, with the ability to manage multiple tasks and deadlines effectively., • Excellent communication and interpersonal skills, with the ability to engage and collaborate with diverse stakeholders., • Detail-oriented mindset, with a focus on accuracy and quality in all tasks performed., • Proficient in using productivity tools and software, such as MS Office Suite, Google Docs, Salesforce, and contract management platforms., • Ability to work independently, take initiative, and problem-solve. Work Environment & Physical Demands: • Work is performed mostly within an office setting but may be required to interact with the community at-large during events, outreach, and meetings., • May be required to walk up and down stairs, lift or move objects/materials as needed., • Work hours will be consistent Monday through Friday during regular business hours. At time of offer and acceptance, the job requires safety and security clearances through the Department of Education and Department of Health. New York Edge is an Equal Opportunity/Affirmative Action Employer. We encourage candidates from all backgrounds and communities to apply. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Job Description Who is Drive Medical… Drive Medical has become a leading manufacturer of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. We are proud of our high-quality, diverse product portfolio, channel footprint and global operating scale. Our products are sold into the homecare, long-term care, retail, and e-commerce channels in more than 80 countries around the world. “Leading the World with Innovative Healthcare Solutions that Enhance Lives” Summary (Major Purpose of the Role): The Digital Marketing Specialist will play a key role in growing and optimizing Drive Medical's B2B/professional email marketing and marketing automation program. This is an exciting opportunity for a marketing professional eager to take ownership of a growing initiative to shape how Drive Medical engages customers through data-driven marketing. Working closely with the Manager, Digital Marketing & Communications, this role will help execute email campaigns, build marketing automation workflows, maintain audience segmentation, and analyze campaign performance to support lead generation and customer engagement initiatives. The role will also support digital marketing initiatives by assisting with website updates and coordinating marketing-related enhancement requests. Key Responsibilities: Email Marketing & Marketing Automation • Execute B2B email marketing campaigns that support lead generation, product launches, sales initiatives, customer communications, and business growth., • Build emails, landing pages, forms, and workflows in HubSpot., • Assist in developing targeted email programs for key customer segments, including distributors, dealers, providers, retailers, and other strategic audiences., • Own the email marketing calendar and ensure timely execution across multiple business units and product categories. Perform QA testing and campaign validation prior to launch., • Provide monthly reporting and campaign optimization recommendations. Audience Segmentation & Analytics • Build and maintain audience lists and segmentation within HubSpot to support targeted email campaigns and marketing automation workflows., • Partner with Channel Marketers and the Sr. Business Analyst to analyze customer purchasing patterns, CRM data, and Power BI insights to identify new audience segments and campaign opportunities., • Analyze campaign performance and customer engagement to continuously improve targeting, personalization, and marketing effectiveness. CRM & Data Management • Maintain contact lists, suppression lists, and CRM data quality., • Support lead scoring, campaign attribution, tracking, and reporting within HubSpot., • Collaborate with the development team to identify continuous improvements to marketing automation processes and CRM functionality. Digital Marketing Support • Support website updates, landing pages, forms, and campaign content that align with lead generation initiatives., • Work with the development team to ensure seamless integration between the website, HubSpot, CRM, and marketing campaigns. Competencies: • Hands-on experience with an email marketing and CRM platform (HubSpot Marketing Hub preferred)., • Experience supporting marketing automation campaigns, from workflow creation through performance analysis and optimization., • Basic design competency for email and asset creation., • Knowledge of B2B lead generation, audience segmentation, and marketing automation best practices., • Familiarity with user engagement metrics across email and web., • Confidence in using AI to streamline workflows, identify opportunities, and enhance the quality and effectiveness of marketing campaigns., • Experience with Excel; familiarity with Power BI is a plus., • Understanding of digital marketing strategies, including best practices and emerging trends., • Growth Mindset: A positive attitude with a commitment to continuous improvement and innovation. Reporting Relationships: • This position has no direct reports but involves significant collaboration across team members and the organization. Education and Experience: • Education: Bachelor's degree in Marketing or a related field or equivalent experience., • Experience: 2+years of hands-on experience in digital marketing. Pursuant to New York law, Drive medical provides a salary range in job advertisements. The salary range for this role is from $65,000 to $85,000 annually. Actual salaries may vary depending on factors such as the applicant’s experience, specialization, education, as well as the company’s requirements. The provided salary range does not include bonuses, incentives, differential pay, or other forms of compensation or benefits which may be offered to the applicant, if eligible according to the company’s policies. Drive Medical is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment. Drive Medical strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered person because of race, color, religion, gender, sexual orientation, gender identity, pregnancy and/or parental status, national origin, age, disability status, protected veteran status, genetic information (including family medical history), or any other characteristic protected by federal, state, or local law. Drive Medical complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job Description Role Overview Specialty Capital is seeking a Compliance & BSA Analyst to support the execution and ongoing maintenance of our compliance and BSA/AML programs as we partner with a regulated bank sponsor. This role plays a critical part in ensuring regulatory readiness, supporting bank examinations and audits, and maintaining strong controls across lending, servicing, marketing, and third-party relationships. This is a hands-on, execution-focused role, ideal for a candidate with foundational experience in bank or fintech compliance and BSA/AML, who understands regulatory expectations and thrives in a fast-growing environment. Key Responsibilities: Compliance Management System (CMS) • Support the day-to-day operation of Specialty Capital’s Compliance Management System (CMS)., • Maintain and update compliance policies, procedures, risk assessments, and applicability matrices., • Assist with preparation of materials for bank partner due diligence, audits, and ongoing monitoring. Regulatory Compliance • Support compliance oversight across applicable laws and regulations, including:, • ECOA / Regulation B, • FCRA / FACTA, • TILA / Regulation Z, • UDAAP / UDAP, • CAN-SPAM, TCPA / TSR, • E-SIGN, ADA, • SCRA, • Applicable state lending and disclosure requirements, • Track regulatory changes and assist in assessing applicability and operational impact. Support execution of compliance monitoring and testing plans, including documentation of results and remediation tracking. BSA / AML / OFAC Support • Support the execution of Specialty Capital’s BSA/AML/CFT program, including:, • Customer Identification Program (CIP), • Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD), • Beneficial ownership documentation, • OFAC screening support, • Assist in maintaining BSA/AML policies, procedures, and risk assessments., • Support SAR-related documentation and escalation processes (as applicable)., • Maintain BSA training records and assist with employee training coordination., • Support bank partner and auditor requests related to BSA/AML controls. Applicant & Customer-Facing Disclosures • Assist with review, maintenance, and version control of:, • Loan agreements and promissory notes, • Adverse Action Notices, • Privacy Notices, • Applicant and guarantor disclosures, • Help validate the accuracy and consistency of disclosures generated by internal systems and third-party vendors. Complaints & Issues Management • Support the complaint management program, including logging, tracking, and trend analysis., • Assist with issues management, ensuring corrective actions are documented, tracked, and completed., • Help incorporate prior audit findings and regulatory feedback into ongoing monitoring activities. Third-Party Risk & Vendor Oversight • Support compliance aspects of third-party risk management, including:, • Vendor due diligence and onboarding documentation, • Review of SOC reports, certifications, and compliance artifacts, • Tracking ongoing monitoring requirements, • Coordinate with Operations, Legal, and IT on vendor compliance obligations. Training & Reporting • Assist in coordinating compliance and BSA/AML training for employees and contractors., • Maintain training schedules, logs, and completion records., • Prepare compliance summaries and reporting for internal leadership and bank partners. Qualifications: Required • 1+ year of experience in compliance, BSA/AML, risk, audit, or regulatory support within:, • Banking, • Fintech, • Consumer or small-business lending, • Working knowledge of core U.S. financial-services regulations and BSA/AML fundamentals., • Strong organizational skills and attention to detail., • Ability to work cross-functionally with Operations, Credit, Product, and Technology teams., • U.S.-based and authorized to work in the United States. Preferred • Experience supporting bank sponsor relationships or regulatory examinations., • Exposure to Compliance Management Systems (CMS)., • Familiarity with complaint management, monitoring/testing, or audit support., • Bachelor’s degree in Business, Finance, Risk, Compliance, or related field.

Job Description Overview Campaign For Working Families Campaign for Working Families, Inc. (CWF) champions the financial well-being and economic mobility of individuals and families through programs, advocacy, initiatives, and support systems that promote equitable opportunity and financial stability. CWF believes every individual and family deserves respect, dignity, and access to the tools and information needed to succeed. CWF advances positive change at the policy and grassroots levels through empathy, data-driven decision-making, and collective action. The following core values guide CWF's mission, goals, and service to individuals and families throughout its communities: • Equity and Inclusion: We believe all individuals and families, regardless of background, race, gender, or socioeconomic status, should have equitable opportunities and access to resources., • Family-Centered Approach: We prioritize policies and initiatives that support family well-being, stability, and growth, recognizing that strong families are the foundation of thriving communities., • Collaboration and Partnerships: We value collaboration with organizations, government agencies, businesses, educational institutions, and individuals who share our commitment to working families., • Data-Driven Decision-Making: We use evidence and data to guide policies, programs, and operational decisions, ensuring that our efforts are effective and impactful., • Respect and Dignity: We treat every individual with respect and dignity, recognize each person's inherent worth, and work to create systems that uphold these values. Position Summary The Senior Tax Analyst serves as the senior technical resource and designated quality reviewer at an assigned CWF tax site. The Analyst independently reviews completed federal, state, and local tax returns for accuracy, completeness, eligibility, required documentation, taxpayer interview consistency, and compliance with IRS VITA/TCE and CWF standards before taxpayer signature or transmission. The role researches tax questions within program scope, coaches Tax Associates, supports correction of errors, monitors recurring quality issues, assists with complex returns authorized by certification, and escalates out-of-scope or high-risk matters. The Senior Tax Analyst works closely with the Drop-Off Manager to ensure assigned drop-off returns receive timely, independent quality review but does not own the overall drop-off inventory unless formally reassigned by tax operations leadership. Role and Responsibilities Return Quality Review • Complete an independent quality review of every assigned return using the required quality-review method, source documents, completed intake form, taxpayer interview, tax software diagnostics, and applicable reference materials., • Verify taxpayer and dependent identity information, filing status, income, adjustments, deductions, credits, health-coverage items, banking information, direct-deposit details, state and local returns, consent forms, and required elections., • Confirm that all intake questions are answered, unclear responses are resolved through taxpayer discussion, supporting documents are reconciled, and required notes or explanations are documented., • Ensure returns remain within the preparer's and reviewer's certification level, CWF service scope, IRS VITA/TCE scope, and applicable federal, state, and local rules., • Return incomplete or inaccurate work to the preparer with clear correction instructions and verify corrections before approval., • Never approve, sign, release, or advance a return that has unresolved discrepancies, missing information, incomplete interviews, unsupported positions, or out-of-scope issues. Tax Research and Technical Support • Use current IRS publications, volunteer resource guides, CWF guidance, approved tax-software resources, and authorized escalation channels to resolve tax questions., • Provide accurate, timely technical guidance to Tax Associates while requiring preparers to remain responsible for their work and develop their knowledge., • Prepare complex returns only when assigned, appropriately certified, and permitted within program scope., • Recognize issues requiring referral to tax leadership, a Low-Income Taxpayer Clinic, a paid preparer, legal counsel, or another qualified resource., • Remain current on tax-law updates, software changes, state and local requirements, CWF procedures, and quality alerts throughout the season. Coaching and Quality Improvement • Explain errors and corrections in a respectful, specific, educational manner that strengthens preparer accuracy and independence., • Track or communicate recurring errors, documentation concerns, training gaps, rejected-return trends, and procedural weaknesses to the Tax Site Coordinator., • Support refresher training, practice scenarios, peer coaching, and remediation activities assigned by tax leadership., • Help maintain consistent technical standards among quality reviewers and preparers across shifts and sites., • Model careful interviewing, documentation, professional judgment, taxpayer communication, and confidentiality. Drop-off Quality-Review Support • Prioritize quality review of drop-off returns according to assignments, aging reports, taxpayer commitments, filing deadlines, and direction from the Drop-Off Manager or site leadership., • Communicate correction needs, missing information, out-of-scope issues, or unresolved technical questions to the preparer and Drop-Off Manager promptly., • Update required return-status records after review and avoid retaining taxpayer documents outside approved workflow or secured locations., • Support timely completion without approving a return that has unresolved discrepancies, missing interviews, incomplete documentation, or unsupported positions. Client Service, Compliance, and Site Support • Explain material return results, corrections, limitations, and next steps clearly without providing legal advice or guaranteeing an outcome., • Confirm required taxpayer review, signatures, copies, banking verification, and follow-up instructions occur before the return proceeds., • Follow IRS Volunteer Standards of Conduct, Quality Site Requirements, privacy rules, security procedures, and CWF policies at all times., • Immediately report suspected identity theft, fraud, coercion, unauthorized access, data exposure, misconduct, or other material risk., • Assist with site opening, workflow, client routing, technology troubleshooting, return-status follow-up, and closeout as directed., • Perform related seasonal tax duties assigned by the Tax Site Coordinator or tax operations leadership. Competencies, Knowledge, Skills and Abilities Advanced Tax Knowledge • Applies federal, state, and local tax rules accurately within VITA/TCE scope and recognizes issues requiring escalation., • Uses authoritative resources and current guidance rather than assumptions. Accuracy and Analytical Judgment • Reviews each return systematically, identifies discrepancies, documents conclusions, and refuses approval until material issues are resolved., • Manages detailed work effectively under seasonal deadlines without sacrificing quality. Coaching and Communication • Explains technical issues in clear language to preparers and taxpayers., • Provides respectful, actionable feedback and supports a learning-focused team environment. Integrity and Confidentiality • Maintains independence in quality review, protects taxpayer information, and follows ethical and security requirements., • Escalates fraud, identity, scope, safety, and compliance concerns promptly. Technology and Organization • Uses tax software, electronic records, scanners, email, tracking tools, and reference systems efficiently., • Maintains organized work queues and reliable follow-up for incomplete or corrected returns. Qualifications (Education and Experience) Education • High school diploma or equivalent required., • Associate or bachelor's degree in accounting, finance, business, or a related field preferred. Experience and Credentials • At least two tax seasons of successful VITA/TCE or comparable individual income-tax preparation experience strongly preferred., • Demonstrated experience quality-reviewing federal and state individual income-tax returns preferred., • Ability to obtain and maintain IRS Volunteer Standards of Conduct, Intake/Interview and Quality Review, Advanced, and all state, local, specialty, or quality-review certifications required by CWF., • Strong knowledge of Form 1040 preparation, refundable credits, filing status, dependency, income documents, deductions, banking information, and state or local return requirements within assigned scope., • Strong attention to detail, tax research ability, professional judgment, customer service, and written and verbal communication skills., • Proficiency with tax preparation software, computers, email, Microsoft Office, and electronic document tools., • Bilingual or multilingual ability is valued based on community and site needs. Supervisory Responsibilities Does not normally exercise formal personnel supervision. Provides functional guidance, technical coaching, work review, and correction instructions to Tax Associates, interns, and volunteers. May act as site lead only when formally designated by tax operations leadership. Other Specialties, Certifications, Physical Requirements, and Work Conditions • This is a temporary, seasonal position. Work dates, weekly hours, assigned location, and continuation of employment depend on tax-season needs, funding, site schedules, performance, and client demand., • Regular, predictable attendance is required. Evening, weekend, extended, and holiday hours may be required during training, site launch, peak filing periods, deadlines, and closeout., • The position may operate at CWF offices, tax sites, partner facilities, community locations, or in an approved virtual setting and may be reassigned based on operational need., • The position routinely uses computers, phones, tax software, appointment and data systems, scanners, printers, and other office equipment., • The position requires prolonged sitting or standing, frequent interaction with the public, movement throughout the tax site, and the ability to lift or move materials weighing up to 10 pounds., • The employee must maintain taxpayer confidentiality, safeguard personally identifiable information, follow CWF and IRS security requirements, and immediately report suspected privacy or security incidents., • Employment is contingent upon completing required onboarding, training, background or screening requirements, and IRS certifications established for the assignment.

Job DescriptionCompany Description Join One of New York's Most Awarded Mental Health Employers! At NYPCC, we're not just changing lives, we're redefining what it means to build a meaningful career in mental health. 2025 and 2026 City & State Top Workplace in New York Mental Health America's Platinum Bell Seal recipient for FIVE consecutive years Serving 15,000+ clients every month 50+ years of transforming lives across New York City If you're looking for more than just your next job, you've found it. For over five decades, New York Psychotherapy and Counseling Center (NYPCC) has been one of New York's leading community mental health organizations, delivering innovative, compassionate care through both in-person and telehealth services. Today, we proudly serve more than 15,000 clients each month while continuing to set the standard for clinical excellence and employee experience. At NYPCC, you'll find: • Competitive compensation and outstanding benefits, • Career growth through our Academy and leadership development programs, • A collaborative, mission-driven culture where our employee matters, • The chance to make a lasting impact on thousands of lives every single day Come build a career where purpose meets possibility! Job Description The Business Solutions Analyst, Enterprise Platforms — a role often titled Business Systems Analyst — is a hands-on, ownership-driven position that both defines how NYPCC's business and clinical systems should work and builds it. This individual partners with departments across the organization to understand their needs (the analysis) and then configures, administers, and continuously optimizes our platforms to meet them (the build). The immediate priority is to become NYPCC's in-house expert on our new cloud-based EHR, Arize by Cantata Health, as we migrate from our legacy system, ensuring the platform is configured to support person-centered care, efficient clinical and administrative workflows, and full regulatory compliance. Prior Arize experience is not expected; you will learn the platform alongside the vendor's implementation team, and what matters is a proven record of hands-on configuration on a comparable system. Over time, the role expands to take ownership of additional configurable platforms — such as Salesforce and our Learning Management System — maximizing the value of the technology NYPCC has invested in. Success in this role is defined by ownership: proactively partnering across the agency, spotting opportunities others miss, and shaping the roadmap for our platforms rather than simply responding to requests. Responsibilties: EHR Configuration & Optimization (Primary Focus) • Serve as NYPCC's in-house subject-matter expert on the new cloud EHR, owning its day-to-day configuration and administration., • During the migration, embed with the implementation team, shadow the vendor's build, and be fully prepared to own the platform independently at go-live., • Configure and continuously optimize EHR workflows, screen layouts, forms, custom fields, business rules, security roles, and reports in a controlled, compliance-safe manner., • Diagnose and resolve configuration issues, and proactively identify enhancements that improve clinician and staff efficiency and the client experience. Business Analysis & Solution Design • Proactively partner with clinical, billing, quality/compliance, HR, and operations teams to understand their workflows, challenges, and goals., • Translate business and clinical needs into clear requirements and working system configuration., • Build, own, and prioritize a transparent roadmap and backlog of platform improvements — identifying opportunities on your own initiative, not simply fulfilling assigned requests., • Map current-state processes and design improved future-state workflows enabled by the platform. Enterprise Platform Administration & Growth • As capacity allows beyond the EHR, take on declarative administration of Salesforce, partnering with NYPCC's external Salesforce consultant for code-level development., • Support the HR team in fully leveraging and optimizing the Learning Management System (LMS)., • Identify and scope automation opportunities and partner with NYPCC's RPA developer to implement them., • Take on additional business and clinical platforms over time as the organization centralizes system ownership. Release, Change & Configuration Management • Establish and follow right-sized change-control practices: sandbox-to-production promotion, testing, documentation, and version tracking., • Ensure thorough testing so configuration changes never disrupt live clinical or billing workflows., • Maintain clear, current documentation of configurations, decisions, and standards. Security, Compliance & Data Integrity • Design and maintain role-based access and security aligned with HIPAA, HITECH, 42 CFR Part 2, OMH, DOH, and Medicaid requirements., • Support audits, data-integrity initiatives, and regulatory reporting., • Partner with the organization's Managed Service Provider (MSP) to uphold NYPCC's privacy, security, and data-stewardship standards. User Enablement & Support • Provide Tier-2 configuration support to end users and grow a network of departmental super-users., • Train clinical and administrative staff to use platforms effectively and confidently., • Build and maintain reports and dashboards that give leadership visibility into operations. Vendor Collaboration • Serve as the day-to-day liaison to the EHR vendor and manage the deliverables of platform consultants (Salesforce, RPA)., • Escalate and track vendor issues to resolution. Value & Continuous Improvement • Track and report the value delivered — adoption, hours saved, and reduced outsourced configuration spend., • Continuously look for ways to help NYPCC get more out of the platforms it already owns. Miscellaneous • Other duties and special projects as assigned by leadership.Qualifications, • 3–6 years configuring and administering at least one declarative, low-code SaaS platform in production (e.g., an EHR/EMR, Salesforce, Workday, or NetSuite) — hands-on build experience is essential to this role., • Demonstrated business analysis skills: requirements gathering, process mapping, and translating business needs into working system configuration., • A demonstrated record of ownership and initiative — identifying improvements no one assigned and driving them to completion., • A learning mindset and the drive to grow into broader platform ownership over time., • Strong change-management discipline and sound instincts for system security and role-based access., • Proficiency building reports and dashboards., • Comfort with ambiguity and self-direction, with excellent skills partnering with non-technical staff., • Hands-on EHR/EMR configuration experience on any platform (e.g., Netsmart, Qualifacts, Epic, or Cerner) strongly preferred., • Salesforce administration experience, or clear aptitude and desire to learn it, strongly preferred., • Behavioral health or healthcare experience, and familiarity with HIPAA, 42 CFR Part 2, and Medicaid billing, preferred., • Awareness of automation/RPA tools (e.g., UiPath) sufficient to identify and scope opportunities, preferred., • Relevant certifications (e.g., Salesforce Administrator or EHR vendor certifications) preferred., • Bachelor's degree in information technology, healthcare administration, business, or a related field — or equivalent practical experience., • Thrives in a dynamic, evolving, high-change environment and is passionate about NYPCC's mission and values., • Valid Driver's License and reliable vehicle to travel across Bronx, Brooklyn, and Queens as needed. Additional Information Salary: $110,000 - $125,000 per year Compensation commensurate with experience and qualifications. All your information will be kept confidential according to EEO guidelines. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Job Description THIS POSITION IS FOR THE 2027 TAX SEASON BEGINNING IN JANUARY Overview Campaign For Working Families Campaign for Working Families, Inc. (CWF) champions the financial well-being and economic mobility of individuals and families through programs, advocacy, initiatives, and support systems that promote equitable opportunity and financial stability. CWF believes every individual and family deserves respect, dignity, and access to the tools and information needed to succeed. CWF advances positive change at the policy and grassroots levels through empathy, data-driven decision-making, and collective action. The following core values guide CWF's mission, goals, and service to individuals and families throughout its communities: • Equity and Inclusion: We believe all individuals and families, regardless of background, race, gender, or socioeconomic status, should have equitable opportunities and access to resources., • Family-Centered Approach: We prioritize policies and initiatives that support family well-being, stability, and growth, recognizing that strong families are the foundation of thriving communities., • Collaboration and Partnerships: We value collaboration with organizations, government agencies, businesses, educational institutions, and individuals who share our commitment to working families., • Data-Driven Decision-Making: We use evidence and data to guide policies, programs, and operational decisions, ensuring that our efforts are effective and impactful., • Respect and Dignity: We treat every individual with respect and dignity, recognize each person's inherent worth, and work to create systems that uphold these values. Position Summary The Tax Associate is an IRS-certified seasonal tax preparer responsible for interviewing clients and preparing accurate federal, state, and local individual income-tax returns within the Associate's certification level, CWF's approved service scope, and IRS VITA/TCE requirements. The Associate reviews source documents and intake responses, asks required follow-up questions, enters information accurately in approved tax software, explains the preparation process, documents relevant facts, submits every return for independent quality review, corrects identified errors, and supports required signatures and client follow-up. The Tax Associate may be an intern, volunteer, or seasonal employee; all individuals performing this function are held to the same certification, confidentiality, conduct, and quality standards. Role and ResponsibilitiesTaxpayer Interview and Return Preparation • Conduct a complete taxpayer interview using the current IRS intake and interview form, source documents, prior-year information when relevant, and required follow-up questions., • Verify identity information, filing status, household members, dependency facts, income, expenses, adjustments, deductions, credits, health-coverage items, banking information, and state or local filing requirements., • Prepare accurate federal, state, and local returns in approved tax software only within current certification and CWF service scope., • Reconcile tax documents to software entries, review diagnostics and warnings, document material facts or unresolved items, and complete an initial self-review before quality review., • Pause preparation and seek guidance when facts are unclear, documents conflict, the taxpayer cannot support a position, or the return may be outside program scope., • Never omit information, create documents, estimate unsupported amounts, direct a refund to an unauthorized account, or promise a refund, credit, acceptance, or processing timeline.Quality Review and Corrections, • Submit every completed return and all supporting documents for independent review by an authorized Senior Tax Analyst or other designated quality reviewer., • Respond professionally to reviewer questions, correct errors completely, update notes when required, and return the corrected work for final approval., • Do not present a return as final, obtain final signatures, release documents, or advance the return for transmission until required quality review is complete., • Learn from correction patterns, participate in coaching or refresher training, and apply updated guidance consistently., • Assist with rejected-return or incomplete-return follow-up only when assigned and supervised through approved procedures.Taxpayer Communication and Service, • Explain the preparation process, ask sensitive questions respectfully, and communicate in clear language appropriate to the taxpayer's needs., • Review major return results with the taxpayer as assigned, confirm banking and contact information, and explain required signatures, copies, records retention, and next steps., • Refer questions involving legal advice, tax controversy, collection, identity theft, out-of-scope matters, or services beyond the Associate's authority to an approved resource., • Provide respectful, patient, confidential, equitable, and culturally responsive service without discrimination or judgment., • Notify the Tax Site Coordinator promptly about complaints, threats, safety issues, suspected coercion, or service barriers.Compliance, Ethics, and Confidentiality, • Follow IRS Volunteer Standards of Conduct, Quality Site Requirements, Intake/Interview and Quality Review procedures, CWF policies, and applicable tax rules., • Prepare returns only under the Associate's own authorized account and never share passwords, identification numbers, credentials, or system access., • Safeguard taxpayer documents and information in physical, electronic, written, and verbal form and use only approved systems and communication methods., • Immediately report suspected identity theft, fraud, fabricated documents, unauthorized access, data exposure, conflicts of interest, or misconduct., • Maintain current certification and complete required updates, assessments, coaching, or remediation throughout the assignment.Site Operations and Team Responsibilities, • Maintain an organized workstation, manage assigned work queues, return documents promptly, and update required status or tracking systems., • Coordinate with Intake Specialists, Senior Tax Analysts, interns, volunteers, and site leadership to support efficient client flow and complete handoffs., • Assist with appointment, walk-in, drop-off, virtual, follow-up, scanning, printing, document organization, opening, and closing activities as assigned., • Meet reasonable productivity and timeliness expectations while maintaining accuracy, complete interviews, and quality standards., • Participate in required meetings, training, coaching, performance feedback, and end-of-season closeout., • Perform related seasonal tax-site duties assigned by the Tax Site Coordinator or tax operations leadership. Competencies, Knowledge, Skills and Abilities Tax Preparation Knowledge • Applies tax law accurately within certification and program scope and recognizes when guidance or referral is required., • Uses intake information, source documents, approved references, and tax software systematically.Accuracy and Attention to Detail, • Enters information carefully, reconciles documents, completes self-review, and corrects errors fully., • Balances productivity with quality and never bypasses required steps to save time.Interviewing and Client Service, • Asks complete follow-up questions respectfully and explains information in plain language., • Maintains patience, professionalism, empathy, and cultural responsiveness.Integrity and Confidentiality, • Protects taxpayer information, uses only authorized access, and follows ethical standards., • Reports suspected fraud, identity theft, security incidents, and out-of-scope matters immediately.Learning and Teamwork, • Accepts quality-review feedback, applies coaching, and maintains required certification., • Coordinates reliable handoffs and contributes to an accountable, respectful tax-site team. Qualifications (Education and Experience) Education • High school diploma or equivalent required., • College coursework or a degree in accounting, finance, business, economics, public administration, or a related field preferred but not required.Experience and Credentials, • Must be able to obtain Advanced VITA certification., • Prior individual income-tax preparation, VITA/TCE, accounting, financial-services, customer-service, or community-service experience preferred., • Ability to obtain and maintain IRS Volunteer Standards of Conduct, Intake/Interview and Quality Review, Basic or Advanced certification appropriate to assignment, and required state, local, or specialty certifications., • Working knowledge of individual income-tax concepts within assigned certification level or demonstrated ability to master required training., • Strong attention to detail, interviewing, problem-solving, organization, customer-service, and communication skills., • Ability to follow written procedures, use reference materials, accept corrective feedback, and work effectively during high-volume periods., • Proficiency with computers, tax preparation software, email, scanners, and office equipment or demonstrated ability to learn quickly., • Bilingual or multilingual ability is valued based on community and site needs. Supervisory Responsibilities This position has no formal supervisory responsibility. Experienced Tax Associates may provide peer support to interns or volunteers only when assigned and may not independently quality-review returns unless separately certified and designated. Other Specialties, Certifications, Physical Requirements, and Work Conditions • This is a temporary, seasonal position. Work dates, weekly hours, assigned location, and continuation of employment depend on tax-season needs, funding, site schedules, performance, and client demand., • Regular, predictable attendance is required. Evening, weekend, extended, and holiday hours may be required during training, site launch, peak filing periods, deadlines, and closeout., • The position may operate at CWF offices, tax sites, partner facilities, community locations, or in an approved virtual setting and may be reassigned based on operational need., • The position routinely uses computers, phones, tax software, appointment and data systems, scanners, printers, and other office equipment., • The position requires prolonged sitting or standing, frequent interaction with the public, movement throughout the tax site, and the ability to lift or move materials weighing up to 10 pounds., • The employee must maintain taxpayer confidentiality, safeguard personally identifiable information, follow CWF and IRS security requirements, and immediately report suspected privacy or security incidents., • Employment is contingent upon completing required onboarding, training, background or screening requirements, and IRS certifications established for the assignment.

Job Description Sales and Inventory Analyst Location: Uniondale, NY (In-Office) About Inaba Foods (USA) Inc. Inaba Foods is a manufacturer of premium pet food, treats, toppers, and complements, deeply rooted in a family tradition of excellence that spans generations. Since 1958, pet parents have trusted Inaba to deliver products that are human-grade, nutrient-rich, and designed to bring joy to pets. Today, Inaba is the most popular brand of premium cat and dog dinners and treats in Japan, with growing distribution throughout the United States and globally. Inaba Foods (USA) Inc. continues to expand its footprint, invest in talent, and build long-term partnerships across the pet industry, supported by the stability and vision of our Japanese parent company. Position Summary The Sales and Inventory Analyst will play a key role in supporting sales operations through accurate forecasting, customer portal setup, sales and product analytics, and administrative support for the sales team. This individual will bring a strong understanding of the CPG retail landscape and contribute to improving operational efficiency, financial accuracy, and overall business performance. This is a full-time, in-office position based in Uniondale, NY as required by company leadership. Key Responsibilities: Sales & Forecasting Support: • Collaborate with sales staff to gather, validate, and consolidate product forecasts., • Analyze sales trends and inventory levels to support demand planning and replenishment., • Monitor customer chargebacks and deductions; forecast and report on trends to help minimize impact., • Create and maintain accurate sales and product performance reports using advanced Excel tools and other software. Customer Portal & Account Setup: • Set up and maintain customer portals, ensuring smooth access and integration for sales activities., • Support the onboarding and setup of new customer accounts, ensuring all necessary data and compliance documentation is complete. Operational & Financial Analysis: • Provide insights that drive profitability and cost efficiencies across sales channels., • Work closely with operations and finance teams to reconcile forecasts with inventory and financial goals., • Analyze the financial impact of sales strategies and promotional activities. Reporting & Data Management: • Develop and distribute regular reporting on KPIs, sales performance, and product trends., • Maintain clean and organized data across internal systems, ensuring accuracy for strategic decision-making. Administrative & Sales Team Support: • Assist sales staff with administrative tasks, including order tracking, documentation, meeting prep, and follow-ups., • Serve as a liaison between sales, operations, finance, and logistics teams to ensure alignment and efficiency., • Perform additional duties as assigned Minimum Qualifications: • Bachelor's degree in Business, Finance, Supply Chain, or related field., • 3–5 years of experience in sales operations, forecasting, or analytics in a CPG or retail environment., • Strong analytical and financial skills with a deep understanding of inventory dynamics., • Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUPs, data modeling); experience with ERP systems and BI tools a plus., • Familiarity with customer portals and retail compliance systems., • Nielsen / IRI / Scintilla / Stackline or similar, • Excellent communication and organizational skills with a detail-oriented mindset., • Ability to manage multiple tasks in a fast-paced, collaborative environment., • Self-motivated with a strong sense of accountability and a focus on contributing to the bottom line. Why Join Inaba Foods • Growing U.S. business with expanding distribution and increasing market presence, • Long-term stability and leadership from a well-established Japanese parent company, • Opportunity to manage meaningful accounts and influence growth strategy, • Collaborative, professional environment with a strong brand reputation Inaba Foods is an Equal Opportunity Employer and complies with all applicable federal, state, and local fair employment laws, including California’s Fair Employment and Housing Act. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Property and Casualty Insurance Claims.

Build strong relationships across business units and support functions to understand and address business needs. Certified Business Analyst Professional (CBAP) is preferred but not required. Hands-on experience developing business requirements, functional requirements, user stories, business process

Property and Casualty Insurance.Nassau County, New York - Hybrid after 90 days / 3 days in office / 2 days remote.Collaborate with various departmental and team leaders to guarantee that all elements of operations adhere to applicable regulatory standards and industry best practices.In the planning

Job Description This is an on-site position located in Roslyn, NY. Position Summary: The Sr. Analyst - Finance Operations & Analytics will serve as a hands-on analytical partner responsible for improving the accuracy, efficiency, visibility, and performance of Finance's operational workflows across the company’s entities. This experienced individual contributor will analyze financial and operational data, strengthen reporting and workpapers, investigate exceptions, and support high-priority process and system initiatives across the Finance organization. The ideal candidate is intellectually curious, highly accountable, and comfortable working through ambiguity. This individual will not stop at completing the requested task; they will validate the data, understand the underlying process, identify root causes, and pursue related risks or opportunities. The role requires sound judgment, strong execution, and a demonstrated habit of leaving each analysis, workpaper, and process better than they found it. Essential Duties & Responsibilities: Finance Operations Analysis & Support • Analyze end-to-end Finance activity across policy billing and invoicing, refunds, cash application, accounts receivable, collections, and claim-payment workflows., • Monitor transaction volumes, aging, turnaround times, exception rates, backlogs, accuracy, and other operational measures; identify emerging issues and recommend action., • Reconcile operational reports and source-system data to financial records and the general ledger; investigate discrepancies and coordinate timely resolution., • Support month-end and quarter-end close activities through accurate schedules, accrual support, operational reporting, and clear variance explanations. Reporting, Analytics & Decision Support • Develop and improve key performance indicators, dashboards, recurring reports, and analytical workpapers that increase visibility, accountability, and decision-making speed., • Combine and analyze large data sets from multiple systems; validate completeness and accuracy before communicating findings., • Perform ad hoc financial and operational analysis, quantify business impact, explain root causes, and present practical recommendations to Finance and business leaders., • Support forecasts, budgets, business cases, staffing and workload analysis, and other cross-Finance initiatives with timely, decision-ready insights. Process Improvement & Finance Transformation • Understand the purpose, inputs, controls, handoffs, and users of existing processes before recommending improvements to accuracy, clarity, efficiency, or repeatability., • Redesign workpapers, templates, reconciliations, and reporting packages; automate manual activities where practical while maintaining appropriate controls., • Support Finance system implementations and enhancements through requirements gathering, process mapping, data mapping, testing, reconciliation, issue resolution, and documentation., • Establish clear data definitions, procedures, ownership, version control, and audit trails for recurring operational and analytical processes. Business Partnership, Controls & Execution • Partner across Finance Operations, Financial Reporting, Treasury, Internal Controls, Information Technology, and business teams to resolve data and process gaps., • Independently structure and execute loosely defined assignments, manage competing priorities, communicate progress, and close the loop on follow-up items., • Ask thoughtful questions, challenge assumptions constructively, and pursue additional analysis when the facts indicate a broader issue or opportunity., • Support internal controls, audit requests, and remediation efforts by maintaining organized support and following issues through resolution. Education & Qualifications: • Bachelor's degree in Finance, Accounting, Economics, Business, Data Analytics, or a related field., • Minimum of 5 years of progressive experience in finance operations, accounting, Financial Planning & Analysis ("FP&A"), finance analytics, finance transformation, insurance finance, or regulated financial services., • Advanced Microsoft Excel skills, including the ability to structure complex analyses and build accurate, repeatable workpapers; strong Microsoft PowerPoint capabilities., • Strong understanding of financial statements, general ledger data, monthly close, reconciliations, internal controls, and transaction-based Finance workflows., • Demonstrated ability to analyze large data sets, validate results, identify root causes, and convert findings into actionable recommendations., • Excellent organization, communication, and business-partnership skills, with the ability to work independently and deliver high-quality results in a lean Finance team., • Demonstrated initiative, intellectual curiosity, attention to detail, and a consistent record of improving work beyond the initial assignment., • Must demonstrate ability to maintain an effective working relationship with other departments, employees, management, and clients. Preferred Attributes: • Insurance, reinsurance, premium, claims/loss, cash-flow, investment reporting, or other regulated financial services experience., • Experience with billing, cash application, accounts receivable, collections, refunds, claim payments, or other high-volume financial transaction processes., • Experience with Power BI, Power Query, Structured Query Language (SQL), data visualization tools, enterprise resource planning systems, policy or claim administration systems, or process automation., • Experience supporting system implementations, data conversions, user acceptance testing, reconciliations, reporting redesign, or Finance transformation initiatives., • Certified Public Accountant, Master of Business Administration, Lean Six Sigma certification, or progress toward another relevant credential preferred. The actual compensation for this position will be determined by experience and other factors permitted by law.

Job Description:\n\n Overview Campaign For Working Families\n Campaign for Working Families, Inc. (CWF) champions the financial well-being and economic mobility of individuals and families through programs, advocacy, initiatives, and support systems that promote equitable opportunity and financial stability. CWF believes every individual and family deserves respect, dignity, and access to the tools and information needed to succeed. CWF advances positive change at the policy and grassroots levels through empathy, data-driven decision-making, and collective action. The following core values guide CWF's mission, goals, and service to individuals and families throughout its communities:\n \n Equity and Inclusion: We believe all individuals and families, regardless of background, race, gender, or socioeconomic status, should have equitable opportunities and access to resources.\n Family-Centered Approach: We prioritize policies and initiatives that support family well-being, stability, and growth, recognizing that strong families are the foundation of thriving communities.\n Collaboration and Partnerships: We value collaboration with organizations, government agencies, businesses, educational institutions, and individuals who share our commitment to working families.\n Data-Driven Decision-Making: We use evidence and data to guide policies, programs, and operational decisions, ensuring that our efforts are effective and impactful.\n Respect and Dignity: We treat every individual with respect and dignity, recognize each person's inherent worth, and work to create systems that uphold these values.\n \n Position Summary\n The Drop-Off Manager is responsible for handling and ensuring the timely completion of all drop-off tax returns assigned to one or more CWF tax sites. The Manager controls the drop-off inventory from initial receipt through secure document return; confirms complete intake, consent, and document inventory; assigns returns to appropriately certified Tax Associates and Senior Tax Analysts; monitors preparation, taxpayer interview, missing-information follow-up, quality review, correction, signature, and delivery; maintains accurate status records; and escalates aging, complex, rejected, or unresolved returns. The role protects taxpayer documents and information, coordinates workload across assigned sites, communicates realistic completion expectations, and ensures no return is transmitted or represented as complete before every required CWF and IRS VITA/TCE step has been satisfied.\n Role and ResponsibilitiesDrop-Off Program Ownership and Completion\n \n Maintain responsibility for the full inventory and completion status of all drop-off returns assigned to the designated tax site or sites.\n Manage each return through receipt, intake validation, document inventory, assignment, taxpayer interview, preparation, missing-information resolution, independent quality review, correction, taxpayer approval and signatures, transmission readiness, document return, and closeout.\n Establish daily priorities based on intake date, filing deadline, taxpayer commitment, return complexity, document completeness, staff certification, and operational risk.\n Review the open-return inventory at the beginning and end of each shift and take action on returns that are idle, aging, approaching deadlines, or awaiting unresolved follow-up.\n Ensure no drop-off return is lost, overlooked, duplicated, prematurely closed, transmitted without authorization, or left unresolved without documented escalation.\n Coordinate completion across more than one tax site when assigned and maintain clear site-specific ownership, location, and status records.\n Intake Validation and Secure Document Control\n \n Confirm each drop-off package contains a complete IRS intake and interview form, required CWF forms and consents, accurate taxpayer contact information, legible source documents, identification documentation, and an itemized document inventory.\n Identify incomplete intake, missing signatures, inconsistent information, absent documents, or visible scope concerns before assigning the return for preparation.\n Ensure each package is labeled and stored using approved identifiers and secure physical or electronic controls without exposing taxpayer information.\n Maintain chain-of-custody records whenever documents or return responsibility move among intake staff, preparers, reviewers, sites, secured storage, or the taxpayer.\n Verify taxpayer identity and authorization before releasing source documents, completed returns, copies, or information.\n Immediately report missing documents, damaged records, unauthorized access, misdirected information, or suspected data exposure.\n Assignment and Workflow Management\n \n Assign returns only to Tax Associates whose current IRS certification, state or local certification, CWF approval, and system access match the return's expected scope.\n Balance assignments based on preparer and reviewer capacity, complexity, aging, deadlines, language needs, work location, and performance history.\n Maintain an accurate status for every return, including awaiting intake correction, ready for assignment, in preparation, awaiting taxpayer interview, awaiting documents, in quality review, returned for correction, awaiting signature, ready for delivery, completed, referred, or closed incomplete.\n Coordinate with Tax Site Coordinators to secure adequate preparer and quality-review coverage and raise capacity concerns before backlogs become unmanageable.\n Reassign returns promptly when personnel are absent, an assignment exceeds certification, progress stalls, or completion is otherwise at risk.\n Prevent staff from removing taxpayer documents, using unapproved communication tools, or retaining work outside approved secured locations and systems.\n Taxpayer Interview and Follow-Up\n \n Ensure the required taxpayer interview is completed by an appropriately certified individual and that unclear intake responses or conflicting documents are resolved directly with the taxpayer.\n Contact taxpayers through approved methods regarding missing information, questions, estimated completion, signature appointments, document pickup, rejected-return follow-up, or referrals.\n Maintain dated notes of contact attempts, information received, commitments, unresolved questions, and next actions without placing unnecessary sensitive information in logs.\n Provide realistic completion expectations and avoid promising refund amounts, acceptance, processing dates, or outcomes.\n Escalate repeated contact failures, approaching filing deadlines, taxpayer complaints, language or accessibility barriers, and returns that cannot be completed within program scope.\n Close incomplete or abandoned files only with appropriate approval and documentation under CWF procedures.\n Quality Review, Corrections, and Finalization\n \n Ensure every prepared drop-off return receives an independent quality review by an authorized Senior Tax Analyst or other designated reviewer before taxpayer signature or transmission.\n Track reviewer findings, return corrections to the assigned preparer, monitor correction completion, and confirm final approval is documented.\n Verify completion of required consents, taxpayer review, identity checks, banking confirmation, signatures, copies, and document-return steps before closing the file.\n Monitor rejected, held, or validation-failed returns assigned for follow-up and ensure corrections or taxpayer communications occur within established timelines.\n Ensure out-of-scope, unsupported, or unresolved returns are referred appropriately and are not forced through the preparation process to meet production goals.\n Coordinate with tax leadership regarding amended returns, extensions, identity-theft issues, casualty matters, complex schedules, or other special cases within approved service models.\n Reporting, Backlog Control, and Escalation\n \n Prepare accurate daily or scheduled reports showing returns received, completed, aging, awaiting documents, awaiting taxpayer contact, in preparation, in quality review, awaiting signature, rejected, referred, or otherwise unresolved.\n Communicate backlog size, completion forecasts, staffing needs, quality trends, taxpayer concerns, security risks, and deadline exposure to the Tax Site Coordinator and tax operations leadership.\n Escalate returns that exceed established aging thresholds, remain inactive, lack qualified staff, involve repeated errors, present scope concerns, or may miss a filing deadline.\n Develop and execute approved backlog-reduction plans, including workload redistribution, added review coverage, scheduled taxpayer contact, or transfer among sites.\n Reconcile tracking records with physical and electronic files routinely and immediately investigate any discrepancy.\n Complete end-of-season reconciliation showing the final disposition of every drop-off return and confirm all taxpayer documents are returned, secured, or handled according to policy.\n Leadership, Compliance, and Site Collaboration\n \n Provide day-to-day workflow direction to staff, interns, and volunteers assigned to drop-off intake, preparation, review, follow-up, or document return.\n Enforce IRS Volunteer Standards of Conduct, Intake/Interview and Quality Review procedures, Quality Site Requirements, certification boundaries, CWF policies, and privacy safeguards.\n Coach assigned personnel on status documentation, secure handling, taxpayer communication, timely handoffs, and completion expectations.\n Partner with Tax Site Coordinators, Senior Tax Analysts, Intake Specialists, Tax Associates, and tax operations leadership to resolve barriers without weakening quality requirements.\n Immediately report suspected fraud, identity theft, coercion, unauthorized access, data exposure, misconduct, threats, injuries, or other material incidents.\n Participate in required training, meetings, performance feedback, site reviews, and closeout activities and perform related duties assigned by tax operations leadership.\n \n Competencies, Knowledge, Skills and AbilitiesWorkload and Completion Management\n \n Maintains complete visibility into a multi-step return inventory and drives timely action from receipt through final disposition.\n Prioritizes aging, deadlines, complexity, staffing capacity, taxpayer commitments, and operational risk.\n Organization and Document Control\n \n Keeps precise status, assignment, contact, chain-of-custody, and completion records.\n Protects physical and electronic information and promptly reconciles discrepancies.\n Tax-Site and Quality Knowledge\n \n Understands VITA/TCE workflow, certification scope, required interviews, independent quality review, signatures, transmission readiness, and rejected-return follow-up.\n Recognizes out-of-scope, high-risk, incomplete, or unsupported returns and escalates appropriately.\n Leadership and Communication\n \n Assigns work clearly, follows up consistently, coordinates across sites, and communicates backlogs or risks early.\n Provides respectful direction to staff and clear, realistic information to taxpayers.\n Integrity, Judgment, and Client Focus\n \n Maintains confidentiality, resists pressure to bypass required steps, and protects taxpayer documents and interests.\n Provides equitable, dignified service and makes timely decisions during high-volume periods.\n Technology and Data\n \n Uses tax software, spreadsheets, appointment and tracking systems, scanners, email, and reporting tools effectively.\n Produces accurate inventory and aging reports that support operational decisions.\n \n \n Qualifications (Education and Experience)Education\n \n High school diploma or equivalent required.\n Associate or bachelor's degree in accounting, finance, business, operations, public administration, or a related field preferred.\n Experience and Credentials\n \n At least two tax seasons of VITA/TCE, individual income-tax preparation, quality review, drop-off processing, or comparable tax operations experience strongly preferred.\n Experience coordinating work queues, case inventories, document control, multi-step client services, or deadline-driven operations required.\n Ability to obtain and maintain IRS Volunteer Standards of Conduct, Intake/Interview and Quality Review, Advanced, and other state, local, specialty, or managerial certifications required by CWF.\n Demonstrated ability to track a high volume of open items, assign work, follow up consistently, resolve bottlenecks, and meet filing deadlines.\n Strong attention to detail, written documentation, customer service, problem-solving, de-escalation, and communication skills.\n Proficiency with tax software, spreadsheets, email, scanners, electronic document systems, and tracking or reporting tools.\n Bilingual or multilingual ability is valued based on community and site needs.\n \n Supervisory Responsibilities\n Provides daily functional direction to Intake Specialists, Tax Associates, interns, volunteers, Senior Tax Analysts, and other personnel assigned to drop-off workflow. Formal personnel supervision and employment decisions remain with the Tax Site Coordinator, tax operations leadership, and Human Resources.\n Other Specialties, Certifications, Physical Requirements, and Work Conditions\n \n \n This is a temporary, seasonal position. Work dates, weekly hours, assigned location, and continuation of employment depend on tax-season needs, funding, site schedules, performance, and client demand.\n Regular, predictable attendance is required. Evening, weekend, extended, and holiday hours may be required during training, site launch, peak filing periods, deadlines, and closeout.\n The position may operate at CWF offices, tax sites, partner facilities, community locations, or in an approved virtual setting and may be reassigned based on operational need.\n The position routinely uses computers, phones, tax software, appointment and data systems, scanners, printers, and other office equipment.\n The position requires prolonged sitting or standing, frequent interaction with the public, movement throughout the tax site, and the ability to lift or move materials weighing up to 10 pounds.\n The employee must maintain taxpayer confidentiality, safeguard personally identifiable information, follow CWF and IRS security requirements, and immediately report suspected privacy or security incidents.\n Employment is contingent upon completing required onboarding, training, background or screening requirements, and IRS certifications established for the assignment.

Knowledge and experience in reviewing, reengineering or developing IT solutions for business process/improvements automation. Strong experience with policy administration solutions.

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. As a Sales Operations Analyst, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: • Collecting, organizing, and analyzing data from multiple business systems, including ERP, CRM, internal databases, and spreadsheets, to support informed decision-making and business performance., • Serving as a key liaison between Customer Service, Channel Sales teams, and channel partners, supporting purchase order management, inventory analysis, and operational excellence., • Developing, maintaining, and automating management reports, dashboards, and key performance indicators (KPIs) to improve efficiency, data reliability, and business visibility., • Supporting sales performance analysis, forecasting activities, channel effectiveness assessments, profitability reviews, and Marketing Development Fund (MDF) validation and payment processes., • Ensuring data accuracy, governance, and process documentation while driving continuous improvement initiatives, supporting business intelligence projects, and promoting adoption of Microsoft Copilot and other data-driven solutions. To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: • Bachelor's Degree or higher in Business Administration, Finance, Engineering, Data Analytics, Information Systems, or a related field AND three (3) years of experience in Sales Operations, Business Analytics, Commercial Operations, or related roles., • Three (3) years of experience analyzing data from ERP, CRM, and business reporting systems., • Experience creating and maintaining dashboards, KPIs, and management reporting tools using Excel, Power BI, Tableau, or similar platforms., • Experience supporting forecasting, sales performance analysis, inventory management, and channel operations., • Experience working cross-functionally with Customer Service, Sales, Marketing, Finance, and external partners., • Advanced proficiency in Microsoft Excel and strong analytical and problem-solving skills. Additional qualifications that could help you succeed even further in this role include: • Bachelor's or Master's degree in Data Analytics, Business Intelligence, Finance, Engineering, or related disciplines., • Experience with Power BI, Power Query, SQL, Power Automate, or other business intelligence and automation tools., • Experience supporting Marketing Development Fund (MDF) processes, channel partner programs, or commercial operations., • Experience driving process improvement and data governance initiatives., • Experience as a Microsoft Copilot power user or champion, leveraging AI tools to improve productivity and business insights. Work location: Remote Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

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Job Description As part of IPRO’s Managed Care Department, the Senior Data Analyst performs complex analyses using advanced technical expertise and translates analytical results into clear, actionable written summaries. A primary responsibility of this role is to ensure the quality, accuracy, and integrity of programs, measures, rates, and analytic deliverables through established quality assurance and validation processes. The Senior Data Analyst is also responsible for identifying opportunities to improve efficiency, streamline workflows, and enhance analytical processes across the department. Duties to include but not limited to: • Analyze MCO encounter data for accuracy, completeness and consistency., • Conduct quality assurance and validation activities for programs, measures, rates, reports, and analytic deliverables to ensure accuracy, completeness, consistency, and compliance with established specifications and methodologies., • Identify and develop queries using complex data analyses to support program evaluation, quality measurement, and operational decision-making., • Collaborate with management, analysts, programmers, and subject matter experts to ensure deliverables meet business requirements, regulatory standards, and client expectations., • Identify opportunities to automate processes, streamline workflows, and improve the effectiveness of analytic and quality assurance activities, • Translates internal/external client business requirements into actionable instructions for meeting client needs., • Represent department leadership on customer and client calls for specific areas of subject matter expertise, as needed., • Ensures all analyses use high-quality data. Develops strong understanding of data sources and works with IPRO and client data management staff to ensure complete, accurate, and timely data., • Demonstrates the ability to multitask and manage many simultaneous projects and last-minute emergencies to meet deadlines while still maintaining a strong attention to detail., • Supports continuous quality improvement. Contributes regularly to improving data and analytics sophistication and efficiency within the department and across the IPRO enterprise., • Design analytics (reports, Tableau dashboards) to respond to very complex requests. Develops advanced quantitative approaches (drawing on a range of methodologies) to address client needs. This position is office based at our Jericho, NY office. QUALIFICATIONS: • Strong healthcare analytical skills. Creates solutions that broadly support the business across clients., • Demonstrates advanced expertise in healthcare data domains, including claims, encounters, eligibility, provider information, and electronic health records (EHR), with the ability to interpret and analyze complex datasets to drive actionable insight., • Ability to solve complex business problems and opportunities through the design and development of efficient, high-quality and customer-centric analytic solutions., • Ability to distill complex technical content and issues into audience-specific and layperson-friendly terms., • Ability to work independently and as a member of a team., • Strong time management skills with the ability to meet deadlines and client deliverables., • Possesses stellar communications skills, both written and oral; able to produce effective written summaries outlining the results of complex analyses, with strong people skills with the ability to interact effectively with external customers., • Demonstrates mastery in the following toolsets: MS Excel, MS PowerPoint, and MS Word., • Experience with SAS programming., • Familiarity with HEDIS, CMS Protocols or HIPAA encounter file formats strongly preferred. EDUCATION & EXPERIENCE: • Bachelor’s degree in an analytical, research or health-related field, required. Master’s degree in public administration, public policy, public health or related social science with course work including both statistical and process analysis, preferred., • Two (2) years experience working in the health care field or equivalent experience in an MCO, preferred. Will consider a Master’s degree ans one (1) year of experience., • Previous experience working with healthcare data (HEDIS and/or CMS Adult & Child Core Set performance measures), preferred., • Two (2) years of SAS programming experience related to data manipulation and reporting. Knowledge of SAS Macros and PROC SQL strongly preferred., • Previous experience working with Tableau, Python and/or MS Power Automate is strongly preferred. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The annualized salary range for this position is $75,000.00 – $85,000.00. Actual salary range and /or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget. The salary range and/or hourly rate listed does not include other forms of compensation or benefits. IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status, or any other category protected under applicable law.