Trabajos call center representative en Dallas, Texas - Page 2Crear alertas

We are looking for bilingual call center representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions. Bilingual Spanish Speaking Call Center Job Openings.

The ability to read and speak English and Spanish fluently.

Mass Markets - JobID: 14370 [Call Center Representative] As an Energy Customer Care Agent at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Use knowledge base and training to accurately answer customer questions and sell appropriate produc

Mass Markets - JobID: 8083 [Call Center Representative] As a Call Center Representative at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Ensure first call resolution through problems solving and effective call handling; Research systems t

Mass Markets - JobID: 16602 [Call Center Representative] As a Call Center Representative at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Ensure first call resolution through problems solving and effective call handling; Research systems

Job DescriptionThe Patient Access Representative (PAR) is responsible for handling inbound and outbound calls to ensure smooth patient scheduling, registration, and communication. As the first point of contact for patients, the PAR provides excellent customer service while accurately gathering and verifying patient information. This role plays a crucial part in ensuring timely access to care and supporting the overall patient experience.ResponsibilitiesSpecific Responsibilities:Patient Communication & Scheduling • Answer incoming calls promptly and professionally, providing a warm and welcoming experience for all patients., • Schedule, reschedule, and cancel patient appointments according to established guidelines and scheduling templates., • Verify patient demographics and insurance information, updating records in the electronic health record (EHR) system as needed., • Provide patients with accurate information regarding services, clinic locations, and required documentation., • Triage calls appropriately, directing inquiries to the appropriate department or team member when necessary., • Make outbound calls for appointment confirmations, follow-ups, and patient reminders.Registration & Data Entry, • Ensure accurate and complete patient registration, including updating forms and consent documents., • Enter patient information into the system in compliance with HIPAA and internal data security policies., • Assist patients with general inquiries related to billing, insurance, and financial assistance programs., • Follow standard operating procedures and scripting to ensure consistency in patient interactions., • Maintain call center performance metrics, such as call handling time, first-call resolution, and patient satisfaction., • Identify and escalate complex patient concerns to the Patient Access Supervisor for resolution., • Support process improvements by providing feedback on common patient challenges and workflow inefficiencies., • Maintain up-to-date knowledge of clinic policies, services, and provider schedules.Required SkillsRequired Knowledge, Skills, and Abilities:, • Strong customer service skills with the ability to communicate effectively and compassionately., • Ability to handle high call volumes while maintaining accuracy and professionalism., • Strong attention to detail with excellent data entry and organizational skills., • Proficiency in Microsoft Office (Outlook, Word, Excel) and electronic health record (EHR) systems., • Ability to multitask and manage competing priorities in a fast-paced environment., • Team-oriented mindset with a commitment to providing a positive patient experience., • Bilingual (English/Spanish) preferred.Education and Experience:, • High school diploma or GED required; associate's degree preferred., • 1+ year of experience in a healthcare call center, medical front desk, or patient access role., • Experience with medical scheduling, patient registration, and insurance verification is a plus.

Job DescriptionSalary: $17.00 Child and Family Guidance Center is hiring aCall Center Customer Service Representative position for our North Texas clinics. The Call Center Customer Service Representative position is located at the Dallas clinic. Job Summary: The primary responsibility of the Call Center Representative is to provide support to adults, children and families with mental health needs via telephonic services. The position provides support to individuals in verification of insurance, scheduling and rescheduling appointments with the organizations provider and/or making appropriate community referrals. This professional ensures delivery of quality and costs effective services. This role ensures that all services provided align with clinical standards, regulatory requirements, and the organization's mission to support children, families and adults in mental health crises or seeking behavioral health services. DUTIES RESPONSIBILITIES: • Answering large amounts of inbound and outbound calls in a timely manner, • Follow communication scripts to managing different topics, • Identify and resolve customer needs telephonically, • Schedule and reschedule patient appointments using scheduling system, • Collect and clarify customer contact & insurance information and update system with customer information, • Utilize a team approach to resolving customer issues, • Research every issue and provide resolution to customer inquiries using EHR and software, • Build rapport with customers and stakeholders by going above and beyond in resolving their issues, • Meet personal and departmental quantitative and qualitative performance measures, • Participate in department projects and training, • Maintain accurate and timely documentation in compliance with HIPAA and organizational standards., • Participate in quality improvement initiatives related to transitions of care, • Advocate for patient needs and ensure culturally competent care., • Strong phone, verbal, written and organizational skills, • Customer focus and strong active listening skills, • Ability to multi-task and manage time effectively, • Proficient with using computers and basic office-based software, • Able to follow written and verbal instructions, • Excellent phone and customer service etiquette, • Ability to ensure quality services to internal and external clients, • Ability to be timely, dependable and reliable, • Possesses computer skills with proficiency in data entry and keyboarding skills, • Able to work in a high-volume and fast paced setting, • Self-motivated, detail-oriented individual with a team player, • Bilingual (Spanish), • High School Diploma Required, • Previous healthcare or medical office experience is preferred, • Must have a working knowledge of Microsoft Outlook, Excel, Word and document in an EHR Comprehensive benefits offered: Medical, Dental, Vision, Basic Life, Short term disability, Long term disability, Voluntary life, Accidental death & dismemberment, Voluntary Accident, Critical Illness, Legal & 401K Paid time off (vacation and sick time) About Us: A community leader since 1896, Child & Family Guidance Center takes a comprehensive approach to treating individuals with complex mental and behavioral health challenges throughout seven North Texas counties - Dallas, Collin, Ellis, Hunt, Kaufman, Navarro, and Rockwall. Since our establishment, we have been committed to providing quality, compassionate care to those in need. Today, we take immense pride in providing a wide range of comprehensive mental health services tailored to meet the unique needs of every North Texan. At Child & Family Guidance Center, we believe everyone deserves access to quality care, sono oneis ever turned away-regardless of their ability to pay. From initial assessment to ongoing care, our doctors and counselors are committed to helping tens of thousands of North Texans each year recover from trauma caused by abuse, severe neglect, and poverty-empowering them to thrive in their communities.

We are looking for bilingual call center representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. Ensure first call resolution through problems solving and effective call handling. In this role, you will handle inb

The Call Center Representative position is responsible for customer service and processing for account-based employee benefit plans within our service center teams. Call Center Representatives handle requests provide explanations regarding benefits and plan provisions, review claims information and

Join our team and grow with us! We are now hiring Call Center Representatives to answer inbound calls and support customers through the sales process. In this position, you will resolve customer service calls using modern contact center technology and customer experience strategy. Our Call Center Re

If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!. This hybrid position reports to our Lakeside Blvd location in Richardson, Texas and works in cente

Customer Service Representative.Customer Service Representative supporting commercial and public sector clients.We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support posi

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T

Customer Service Representative- Call Center. Process new and existing claims through various channels including inbound and outbound calls, email, and chat. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall,

We are looking for a Call Center Representative for our Grand Prairie, TX market and surrounding areas to join our winning team. Input lead information, update reports and answer phone calls from ads. Answer telephone calls from potential homeowners who are responding to advertisements.

Chewy - Customer Service [Call Center Agent] As a Customer Service Representative at Chewy, you'll: Engage directly with customers through multiple channels (inbound phone calls, chats, email) regarding many topics (from helping customers shop for their new pet to finding that perfect chew toy or ev

We are looking for bilingual call center representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. What does a bilingual call center professional do? Resolve customer inquiries, increasing customer satisfaction and

Prior call center experience is preferred. Texans Credit Union has a great opportunity for a Member Service Representative to join our Member Connect (Call Center) team! This is an ideal position for candidates who thrive on providing exceptional customer service by phone!.

MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Pro

Call Center Representative (Full-Time). We are looking for full-time call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. While prior contact center experience isn't required, experience in customer service, technical support,

Call Center Representative - Roadside Assistance. As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads. Call Center experience is preferred.

As a Call Center Representative, you will have the opportunity to make a positive impact and provide a new sense of hope for many communities by connecting them with lifesaving treatments! With treatments that are provided in spa-like clinic settings, we are creating a world-class experience that is

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T

We are hiring call center insurance agents who are positive, persuasive, and have the drive to succeed. Life Insurance: Access life insurance options to safeguard your loved ones. Benefits & Perks: Local Representative: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retiremen

We offer both full-time and part-time positions with flexible scheduling options.

Ensure first call resolution through problems solving and effective call handling. In this role, you will handle inbound inquiries, troubleshoot customer disputes, process payments, and assist callers with process related inquiries professionally. Compensation is commensurate with experience and whi

Remote Market Research Panel - Call Center Agent Representative Welcome - No Experience. Call Center Agent Representative experience is not compulsory. The hours are flexible and no prior experience is required.

In this role, you will make outbound calls to acquire new customers and upsell existing ones using needs-based selling strategies - listening, probing, educating - determine the customer's needs and help them select the appropriate products and services. One (1) year of experience in customer servic

Call Center Representative Job Openings. We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. Ensure first call resolution through problem solving and effective call handling.

We're seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound customer service and sales initiatives for a diverse portfolio of well-known clients. No prior call center experience required! We welcome candidates from all customer-facing industries, including hos

If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!. This hybrid position reports to our Lakeside Blvd location and works in center 3-4 days weekly and

Were hiring Bilingual Call Center Representatives to support inbound customer service, help desk, and back?office processing for both commercial clients and public sector programs. Bilingual Call Center Representative. Ensure first?call resolution through effective troubleshooting and communication.

Join our team and grow with us! We are now hiring Call Center Representatives to answer inbound calls and support customers through the sales process. Our Call Center Representatives are responsible for the following tasks:. In this position, you will resolve customer service calls using modern cont

We are excited to announce that currently we are looking for a 100% remote (work from homeWFH) contract. Pharmacy Technician experience required.

The Call Center Representative will handle day-to-day activities of the support team as well as other assigned duties. Support inbound calls, emails and chats from plan participants including defined benefits, defined contributions, and health and welfare.

We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. Ensure first call resolution through problems solving and effective call handling. Customer Service Repre

Customer Service Representative.Customer Service Representative supporting commercial and public sector clients.We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support posi

You would interact with customers across the country to re Representative, Spanish, Bilingual, Call Center, Part Time, Technical Support, Education.

Founded in 2009, PHP Agency Inc.FMO) headquartered in Addison, Texas.With over 27,000 licensed agents nationally in 49 states and Puerto Rico, PHP's agents have educated and served over 450,000 American families.PHP partners with leading insurance and annuity carriers and provides part-time or full-

BILINGUAL SPANISH CALL CENTER REPRESENTATIVE (Full-Time & Part-Time). We are looking for full-time and part-time bilingual customer service representatives to support inbound projects for a wide variety of clients. The ability to read and speak English and Spanish fluently.

We offer both full-time and part-time positions with flexible scheduling options.

Customer Service Representative.MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the

Are you a skilled communicator with a proven track record in sales? We're looking for experienced Call Center Sales Representatives to join our outbound sales team. Previous experience in a call center or sales environment preferred. Make outbound calls to existing and potential customers.

We are hiring full-time sales representatives in the Dallas, TX area who are positive, persuasive, and have the drive to succeed. In this role, you will make outbound calls to acquire new customers and upsell existing ones using needs-based selling strategies - listening, probing, educating - determ

Entry-Level Contact Center Representative (Full-Time & Part-Time). We are looking for entry-level call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. This is an on-site, entry-level position.

We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. Ensure first call resolution through problems solving and effective call handling. Customer Service Repre

Ensure first call resolution through problems solving and effective call handling. We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will

Call Center Representative (Remote). Strong verbal and written communication for logging calls and live chat.