Call center representative jobs in Dallas, Texas - Page 2Create job alerts

NEW: RAM requirement REDUCED to just 8GB! Easier to qualify! Earn revenue from day one. Certification is now paid! If you have worked in customer services and looking for flexible and varied work, consider a new financial services program on the Arise® Platform. This program needs customer-focused individuals to help support callers with financial transactions. Problem solvers are welcome-those who have the drive to learn and troubleshoot basic issues or inquiries about electronic payments and services. This is a fast-paced, high-call volume program currently available through the Arise® Platform. The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support, earning extra revenue while saving time and money on costs associated with working outside of the home. The Arise® Platform has various well-known clients available-including this opportunity with a financial services provider-and you could start earning in just a few weeks. What you will do as a Fintech Customer Support Representative: • Receive inbound calls from bank partners, merchants, and card holders, answering questions and resolving issues to the caller's satisfaction. Some calls are technical in nature., • Minimum of one year of consistent inbound call support experience in a customer-facing Financial Services environment (within the past two years)., • Financial Services support experience is preferred but not required., • Quiet and secure workspace to manage a consistent flow of calls., • NEW: Lower tech requirement! Wired internet connection with required speeds (ping <50 ms; download >25 Mbps; upload >10 Mbps; minimum 8 GB RAM)., • High School diploma or equivalent., • Two or more years of experience in a customer-facing call center environment (preferably with an online bill pay service, financial institution, or technical support).

Job DescriptionReady to Make an Impact in Healthcare? Join Serenity. Want to be part of something meaningful without a clinical background? This is your moment. At Serenity Healthcare, we’re transforming mental wellness with compassion, innovation, and a people-first approach. No Healthcare Experience? No Problem. We’re not looking for medical backgrounds — we’re looking for calm, clear communicators who know how to solve problems and keep things moving. If you’re steady under pressure, thrive in a fast-paced environment, and genuinely care about helping others, you’ll feel right at home. Bring your focus, empathy, and drive — we’ll train you on the rest. The Role: Call Center Representative | Las Colinas, TX As a Call Center Representative, you’ll connect with potential patients who’ve expressed interest in starting their healing journey but may be uncertain or hesitant. With a blend of empathy and confident follow-up, you’ll gently guide them toward booking their first appointment—turning leads into lasting patient relationships. What You’ll Be Doing: • Gently guide hesitant patients to book their first appointment with care & empathy, • Convert new leads into patients with confident, results-driven follow-up, • Schedule, adjust, and cancel appointments with accuracy, • Act as a liaison between established patients and their provider, • Working with other healthcare professionals to ensure seamless patient care, • Provide information about healthcare services, procedures, and policies, • Handle patient concerns, complaints, and questions promptly and professionally, • Follow protocols for managing patient inquiries and issues, • Resolve patient issues, offer solutions, and escalate when needed, • Verifying patient information, insurance details, and eligibility, • Accurately enter and update patient info in the EMR system, • Other duties as assigned Who We Are: Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare. Serenity Healthcare is an equal opportunity employer – if you’re qualified, you’re welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire. You will need to attend four consecutive 40-hour weeks for training; after you may choose full-time or part-time. Requirements What You Need: • High School Diploma or GED, • Proven experience in a high-volume customer service industry, • Excellent verbal and written communication, • Proficiency with MS Office applications a plus, • Starting at $16.50/hour with growth opportunities to $19.50/hour within six months, • Additional $1.00 per hour differential pay for fluent bilingual Spanish/English speakers (must pass in-house assessment), • Luxe-level benefits: We cover 90% of medical, dental & vision, • 401(k) – because your future deserves self-care too, • 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge, • Flexible Shift Hours

What you will do • Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions., • Contact customer representative and ascertain equipment/systems problems., • Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications. These include but are not limited to wet (steel, copper, and CPVC0, dry, pre-action, deluge, and fire pumps., • Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, medication notices, etc. to diagnose and repair equipment., • Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals., • Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction., • Electronically complete Service Acknowledgements with proper coding and obtain customer’s signature., • Participate in a scheduled on-call rotation., • Perform other duties as assigned., • Day shifts Monday – Friday with overtime as needed. What we look for Required • 2-5 years of documentation experience in Fire Sprinkler/Suppression industry., • Experience in reading and interpreting blueprints, submittals, and operational/product manuals., • High school diploma or equivalent required., • Ability to follow verbal and written instructions., • Ability to work independently or in a team environment., • Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs., • Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc., • Ability to work flexible hours including weekends to meet customer requirements., • Able to participate in an on-call rotation schedule., • Some overnight travel may be required., • Demonstrate a high level of customer service.,, • Maintain truck inventory to ensure timely response to customer needs., • Ability to adhere to, implement, and always follow safety guidelines and procedures., • Strong organizational skills, positive attitude, and ability to learn quickly., • Possess a valid driver’s license and driving record that meets company requirements., • NICET Level II desired., • RME – I License. #TechHiring HIRING HOURLY RANGE: $24.5-37 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.