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Job Description Overview TECH SUPPPORT REPRESENTIVE JOB OPENINGS As a technical support representative, you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products and services when appropriate. There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program; however, we can usually find something that works for everyone. This is an entry-level position that offers on-the-job paid training. While prior contact center experience isn’t required, experience in customer service, tech support, inside sales, or back-office support is a plus. Candidates should be highly reliable, have excellent communication skills and be willing to constantly learn on the job. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Ensure first call resolution through problems solving and effective call handling, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems, • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • Work at home experience, • State or Federal work experience

Job DescriptionDescription: Dr Delphinium, Dallas’ premier florist, is seeking a bright and energetic Client Relations Representative to join our growing team. Our work is guided by Connection, Celebration, Ownership, Drive, Integrity, and Creativity — values that shape how we care for our clients and support one another every day. If you’re passionate about building relationships, love helping people, and thrive in a fast-paced, team-driven environment, this is an opportunity to make a meaningful impact. As a Client Relations Representative, you are the voice of the company and often the first point of contact for our customers. You’ll deliver exceptional service, offer thoughtful guidance on our floral and gift offerings, and ensure each interaction feels personal, professional, and seamless. This role is ideal for someone who communicates with warmth and confidence, takes pride in follow-through, and enjoys being part of a collaborative team focused on creating memorable experiences. RESPONSIBILITIES • Deliver exceptional service to clients over the phone with a warm and professional demeanor., • Provide expert product knowledge and gift recommendations to educate and guide clients., • Monitor and confirm all order details to ensure customer selections are processed accurately and on time., • Handle escalated customer issues and concerns with a calm, solution-focused approach., • Collaborate with internal teams to resolve product or service-related issues efficiently., • Master and maintain up-to-date knowledge of the POS (Point of Sale) system; assist in training team members., • Offer technical support to retail locations regarding product information, availability, and pricing., • Review, implement, and improve customer service procedures and call center standards., • Ensure all customer interactions reflect our high standards and commitment to excellence., • 2+ years of leadership or relevant customer service experience preferred., • Strong guest service mindset; friendly, personable, and genuinely enjoys helping others., • Confident in influencing, leading, and collaborating with team members., • Critical thinker with strong decision-making and problem-solving skills., • Excellent verbal communication and active listening abilities., • Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment., • Self-starter with a flexible, positive attitude., • Calm, tactful, and composed under pressure — especially during high-volume periods., • Proficient in Microsoft Office and/or Google Suite and comfortable learning new software., • Excellent spelling and grammar., • Weekend Availability., • Tobacco-free workplace; adherence to company policy required during working hours, • A creative eye for design; passion for flowers, events, or gifting is a plus., • Must pass a drug test and background check.

Job DescriptionDescription: The GREAT STATE TEAM is seeking Remote Health Care Customer Service Representatives to join our fast-growing teams! As a Health Care Customer Service Representative, you will be handling inbound and outbound calls in a high-tech environment, resolving general questions regarding insurance, financial assistance, and processing payments. This position is challenging but rewarding, fast paced, and in a team environment. Veterans and Military Spouses Encouraged to Apply Duties include but are not limited to: • Makes and answers calls in the name of the client to resolve billing and payment issues utilizing establish work queues and call pools as necessary, • Responds to requests for information by patient/account holders in a professional, thorough, explainable manner, • Acts to gain payment or arrangement of payment on behalf of the client as appropriate, • Follows client-specific protocols and policies when carrying out duties, • Investigates and responds to client enquiries as needed, • Enters and monitors payment arrangements, • 1+ years’ experience working in Call Center of Customer Service function where contact with the public was a part of daily duties, • Knowledge/experience of medical terminology, patient billing, healthcare insurance and/or healthcare administration preferred, • Ability to work successfully in a fast-paced, deadline-oriented environment, • Strong organization skills. The ability to work on multiple tasks simultaneously, • Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires, • Ability to work successfully and cooperatively within a team-based environment, • Broadband internet connection (No DSL, or Dial Up), • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) Cameras are required to remain on from the start of training through the end of each scheduled shift, excluding designated breaks and lunch periods. After training is completed, camera use will be required as directed by your supervisor or based on team expectations. Wage: • Bilingual Remote: $18.00/hr AND the opportunity to earn quarterly performance increases up to an additional $2.00/hr in your first 12 months!, • Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts, • Paid time off starting at 90 days and annual profit sharing, • 7 Paid Holidays – Thanksgiving, Christmas Day, Christmas Eve, New Year’s Day, Memorial Day, Fourth of July, and Labor Day, • Family Friendly Events, • Wellness Programs/Gym Reimbursement, • All necessary equipment and technical support provided, • Benefits eligibility is dependent upon FTE Status and Position *All offers of employment are contingent upon successful completion of all post offer processing. Your next great career move could be a click away. Apply now! State Collection Service is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position. Remote workers must be based in the United States and must reside in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, MS, AL, GA, FL, NC, SC, PA, MD, NMRequirements:

Job Description Are you a people person who loves connecting with others and bringing energy to every conversation? We are seeking a motivated and enthusiastic Marketing Representative to join our team! In this role, you will make outbound calls, promote exciting programs and services, and help build strong customer relationships. If you have a positive attitude, enjoy working toward goals, and thrive in a fast-paced environment, we want to hear from you. Many team members stay with us long-term thanks to our supportive environment, growth opportunities, and collaborative culture. Key Responsibilities: Create a Positive Customer Experience • Bring enthusiasm and professionalism to each interaction, • Build rapport with prospects and represent the brand positively, • Promote offers and services through outbound outreach, • Encourage engagement and help convert prospects into customers, • Build meaningful connections with potential customers, • Work closely with team members to share ideas and best practices, • Strong listening skills and ability to understand customer needs, • Excellent communication and interpersonal skills, • Goal-oriented mindset with strong motivation to succeed, • Ability to think quickly and handle objections professionally, • Basic computer skills and willingness to learn CRM tools (training provided), • High school diploma or equivalent, • Previous sales, customer service, or telemarketing experience is a plus but not required, • Comfortable making outbound calls and engaging customers in a friendly, upbeat mannerCompany DescriptionAll About Personnel was founded with the goal of providing high quality management consulting, and staffing services to small, medium, and large sized companies. Our primary objective in our consulting and staffing engagement is to improve our client’s profitability by increasing productivity, improving quality and competitiveness and reducing turnover by finding the right talent in your industry. During the past twenty years, staffing along with the talent has changed significantly and it is our goal to assist our clients by helping them improve their profitability by increasing their efficiency rate and reducing turnover. Our client scope is leading companies in consumer manufacturing, food manufacturing, wholesale, distribution, transportation, government, and commercial printing.All About Personnel was founded with the goal of providing high quality management consulting, and staffing services to small, medium, and large sized companies. Our primary objective in our consulting and staffing engagement is to improve our client’s profitability by increasing productivity, improving quality and competitiveness and reducing turnover by finding the right talent in your industry. During the past twenty years, staffing along with the talent has changed significantly and it is our goal to assist our clients by helping them improve their profitability by increasing their efficiency rate and reducing turnover. Our client scope is leading companies in consumer manufacturing, food manufacturing, wholesale, distribution, transportation, government, and commercial printing.

Job Description Ready to Make an Impact? Join Us as a Customer Service Representative at Richard Ramirez State Farm! Are you passionate about building meaningful relationships, driving success, and being part of a team that celebrates wins? At Richard Ramirez State Farm, we’re not a call center! We are a vibrant family of energetic, focused, and fun professionals who support each other and strive for excellence every day. If you want a rewarding career where your efforts truly matter while helping people, and you’re ready to bring your enthusiasm and skills to a place that values YOU, this is your opportunity! Why You’ll Love Working With Us: • Dynamic & Supportive Team: Join a close-knit group that celebrates achievements, supports your growth, and fosters a positive, inclusive environment., • Real Impact: Help customers find insurance solutions that protect what matters most, improving lives every day., • Career Growth: Sharpen your skills, take on new challenges, and advance your career with ongoing development., • Vibrant Office Culture: Experience an energetic workplace where your contributions are recognized and your enthusiasm is contagious., • Fun Team-Building: Monthly outings, team lunches, and workshops help you connect and grow with colleagues beyond work., • Competitive Pay & Commission: Enjoy a solid base salary plus generous commissions—your success equals your rewards!, • Quarterly Team Promotions: We celebrate wins with quarterly promotions when team goals are met—because we grow stronger together.Your Role as a Customer Service Representative: You’ll be the heartbeat of our agency—building strong, lasting customer relationships while delivering expert insurance advice tailored to their needs. Be the trusted advisor helping our customers navigate the day-to-day needs and insurance questions. You’ll proactively introduce products and services that make a real difference. Collaboration with your teammates ensures smooth, efficient operations. What You’ll Be Doing: • Build and nurture customer relationships that drive loyalty and growth., • Offer personalized, expert recommendations., • Resolve complex customer issues with empathy and efficiency., • Use your insurance knowledge to confidently explain and sell policies., • Consistently meet or exceed sales goals with a results-driven mindset.Who You Are:, • Bilingual in Spanish and English—your language skills help us serve a diverse community (REQUIRED)., • Licensed (or working toward licensing) in Texas for Property & Casualty and Life & Health insurance (PREFERRED)., • Experience in insurance sales or customer service representative is a plus!, • A natural leader and relationship-builder with positive energy., • Goal-oriented with a proven ability to exceed targets., • Excited to work in a collaborative, in-office environment.Take the Next Step! If you’re ready to join a team that values YOU, supports your growth, offers competitive pay with commission, and celebrates success together, apply today. Let’s build something amazing!

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Responsibilities WHAT IS A TECHNICAL SUPPORT REPRESENTATIVE? Handling inbound customer service calls will be your primary responsibility while you learn the latest contact center technology and customer experience methodology. Our clients are some of the most recognized brands in the world, so you will specialize on their products, technology, and business process. This role requires you to interact with hundreds of customers each week to resolve support issues, sell new products and services, and ensure best-in-class customer experience. Our Technical Support Representative are responsible for the following tasks: • Listen to and resolve customer issues efficiently, • Utilize systems and technology to complete account management tasks, • Professionally represent our partners as a brand ambassador, • Analyze and troubleshoot products and process when interacting with customers, • Appropriately escalate to next level of support when needed Qualifications WONDER IF YOU ARE A GOOD FIT? MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for full-time and part-time customer service representatives to support inbound projects for a wide variety of clients. In this role, you will troubleshoot basic technical issues, build strong relationships with customers, fact-find to identify needs while recognizing opportunities to upsell new products and services. Candidates should be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction. Schedules vary by site and project; however, we can usually find something that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service industries such as servers, bartenders, and retail associates are encouraged to apply! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? Do you strive for excellence and enjoy helping others? This position supports customer service, technical support, and customer sales interactions. You would interact with customers across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • Work at home experience, • State or Federal work experience

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME) We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Candidates should be highly reliable, have great communication skills, and be willing to constantly learn on the job. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed., • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS We are looking for bilingual call center representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, and assist callers with product and process related inquiries and professionally represent some of the most recognizable brands in the world. Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable. There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program however we can usually find something that works for everyone. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed., • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job DescriptionOverview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal® is hiring a Call Center Representative at our Service Assurance Center (SAC) in Richardson, TX. The Call Center Representative handles a high volume of both inbound and outbound calls. Allied Universal's Service Assurance Center (SAC) is a call center that operates 24 hours per day, 365 days per year, and is a critical component in ensuring on time, uninterrupted coverage of all post locations and accurate pay for officers. Service Assurance Center Specialists also assist with Post Watch, a real-time schedule monitoring system, by contacting posts to verify the guard's arrival or begin the escalation process of searching for a replacement guard. This position may require working on holidays if they fall on your regularly scheduled workdays. This is a full time, in office role that requires weekends. PAY: $17.00 per hour plus tiered retention/performance bonus eligibility SCHEDULES AVAILABLE FOR CALL CENTER REPRESENTATIVE (full time, 40 hours per week): • First Shift (6:30 pm - 3:00 pm, with a 30 minurte unpaid meal break) RESPONSIBILITIES: • Identify scheduled shifts where an employee has failed to log in/out and adjust schedules to reflect actual service hours of employees in real time, • Create attendance exception records based on changes to schedules where appropriate, • Monitor safety check calls and respond to emergency situations by contacting appropriate personnel and documenting with incident reports, • Notify account managers through calls and call notes on anything that needs to be corrected with their accounts, employees, or site schedules, • Handle local office calls during normal office hours and transfers calls to appropriate personnel, • High School diploma or equivalent, • Must have a minimum of 1 year of consecutive and verifiable work experience in the customer service field, • Basic proficiency with Excel, Outlook, and Microsoft Teams, • Possess excellent customer service phone etiquette skills, • Navigate a web-based system, while assisting callers, • Work in a team environment and work independently, • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company's 401(k)plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. #LI Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . #LI-26 Requisition ID 2026-1529670

Job Description Overview FINANCIAL SERVICES REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for bilingual financial services representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, and professionally represent some of the most recognizable brands in the world. This is an entry-level position that offers on-the-job paid training. Schedules vary by site and program; however, we can usually find something that works for everyone. This is an excellent opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound customer calls in a courteous, timely, and professional manner - including email and live chat, • Listen to customers, understand their needs, and resolve customer issues, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize knowledge base and training to accurately answer customer questions, • Create and maintain customer CRM records with accurate call details, • Accurately document call resolution in appropriate systems, • Strictly follow client process for handling financial issues and inquiries, • Comply with requirements surrounding confidential information and personal information, • Follow all required scripts, policies, and procedures, • Adhere to all attendance and work schedule requirements including all scheduled training Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age, • High School Diploma or Equivalent, • Minimum of three (3) years in a call center environment, • Minimum of (1) year of experience in a customer service service role, • The ability to multi-task using multiple screens and systems while talking on the phone with customers., • The ability to type swiftly and accurately 30-45 Words per minute, • The ability to read and speak English fluently, • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications including corporate intranet, • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook including Sharepoint), • Excellent organizational, written, and oral communication skills, • The ability to multi-task across multiple systems and screens while speak to customers., • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Strong team orientation and customer focus with a positive attitude, • Highly reliable with the ability to maintain regular attendance and punctuality, • Aptitude for issue identification and problem solving, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • An aptitude for conflict resolution and problem solving, • The ability to demonstrate good judgement when making decisions surrounding account inquiries, resolution paths, and call handling, • Associates Degree or higher is a plus, • Relevant experience in banking or financial services is a plus, • Experience with data-entry utilizing a computer - proven professional writing and communication abilities to be able to support the customer is a plus, • Bilingual Spanish - Extremely Beneficial

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound customer calls in a courteous, timely, and professional manner - including email and live chat, • Listen to customers, understand their needs, and resolve customer issues, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize knowledge base and training to accurately answer customer questions, • Create and maintain customer CRM records with accurate call details, • Accurately document call resolution in appropriate systems, • Strictly follow client process for handling financial issues and inquiries, • Comply with requirements surrounding confidential information and personal information, • Follow all required scripts, policies, and procedures, • Adhere to all attendance and work schedule requirements including all scheduled training Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age, • High School Diploma or Equivalent, • Minimum of three (3) years in a call center environment, • Minimum of (1) year of experience in a customer service service role, • The ability to multi-task using multiple screens and systems while talking on the phone with customers., • The ability to type swiftly and accurately 30-45 Words per minute, • The ability to read and speak English fluently, • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications including corporate intranet, • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook including Sharepoint), • Excellent organizational, written, and oral communication skills, • The ability to multi-task across multiple systems and screens while speak to customers, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Strong team orientation and customer focus with a positive attitude, • Highly reliable with the ability to maintain regular attendance and punctuality, • Aptitude for issue identification and problem solving, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • An aptitude for conflict resolution and problem solving, • The ability to demonstrate good judgement when making decisions surrounding account inquiries, resolution paths, and call handling, • Associates Degree or higher is a plus, • Relevant experience in banking or financial services is a plus, • Experience with data-entry utilizing a computer - proven professional writing and communication abilities to be able to support the customer is a plus, • Bilingual Spanish - Extremely Beneficial

Job Description Associated Packaging is looking for amazing and talented people like you! Join our team today and become part of one of the fastest growing companies and industries in the country. Employees of Associated Packaging, Inc. enjoy an energetic and people-first company culture. We are excited to offer a premium benefits package including PTO, Employee Assistance Programs, 401k matching, Health Insurance, Medical Insurance, Dental Insurance, Vision Insurance, and much more! As a Customer Service Representative (CSR), you are a key member of one of the nation’s fastest growing companies. Rather than working in a call-center environment, here the CSR will form tactical business relationships with specific sales partners and customers to ensure that the needs of both are met in a timely and efficient manner. The CSR serves as a liaison to provide product information, solutions, and excellent customer service. With a focus on accuracy and efficiency, the CSR plays a vital role in maintaining the standards that have made Associated Packaging, Inc. an industry leader for many years. The Customer Service Representative (CSR) will act as a liaison and provide product information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The CSR will resolve customer issues in a timely manner and provide exceptional customer service to all clients. Responsibilities: • Answer customers' questions about products, prices, and availability., • Process customer invoices, bills of lading, and purchase orders relative to material and machinery., • Follow-up with customers and vendors regarding order confirmations, ship dates, and pricing., • Process invoices through customer portals and websites as they require, • Obtain vendor quotes and communicate pricing to customers and salespeople., • Process vendor payables., • Research and resolve billing issues., • Confirm freight rates and invoicing with freight carriers., • Assist sales team in researching and resolving customer needs., • Participate in physical inventory and cycle counts of materials and parts., • Review purchasing reports and place stock orders accordingly., • Coordinate with vendors and customers to resolve problems on damaged items., • Verify outbound orders., • Monitor market conditions, product innovations, and competitors' products, prices, and sales., • Special projects as assigned. Qualifications & Required Competencies: • Bachelor's Degree preferred, • High School Diploma (or GED or High School Equivalence Certificate) required., • Knowledgeable of Microsoft Office products (Word, Excel, Outlook), • Understanding the implications of new information for both current and future problem-solving and decision-making., • Excellent written and verbal communication skills, • Organized, multi-task, high-paced, team player. Why work at Associated Packaging, Inc.? Longevity - Associated Packaging, Inc. has been providing packaging solutions for companies since 1977. Stability - Even during times of recession and economic uncertainty, Associated Packaging, Inc. has remained financially strong and experienced tremendous growth. Customer Service - We focus on partnering with our customers to find and maintain the best solution possible for their packaging needs. Our customers consider us problem solvers and profit enhancers. Our People - At Associated Packaging, Inc., people are our greatest asset. We value each employee and know that great success comes from a great team.

Job Description At LiquidStack, we're redefining what's possible in the data center world. As a global leader in advanced liquid cooling solutions, we're powering the future of AI, edge computing, and high-performance systems. Our team is growing, and we're looking for skilled professionals who want to be part of something innovative and impactful. POSITION SUMMARY LiquidStack is seeking a Field Technician (Cooling + Infrastructure) to support the installation, commissioning, and troubleshooting of advanced liquid cooling systems used in mission-critical data center environments. This is a hands-on, customer-facing role designed for early-career professionals who want to build technical expertise across mechanical systems, electrical components, and data center infrastructure. You will work directly with cutting-edge cooling technology supporting high-performance computing and AI workloads while gaining real-world field experience. ESSENTIAL DUTIES AND RESPONSIBILITIES What You'll Do Field Service & Technical Expertise • Install, start up, commission, maintain, and repair LiquidStack cooling systems at customer sites, • Perform troubleshooting across mechanical, electrical, and thermal systems, • Diagnose system issues, complete repairs, and escalate complex problems when needed, • Support system testing, inspections, and verification during commissioning and post-installation, • Assist with system integration activities within data center environments, • Perform preventative maintenance activities including system inspections, fluid checks, and performance verification, • Work within mission-critical data center environments supporting uptime and system reliability, • Assist with rack-level integration, cabling awareness (fiber/copper), and equipment setup as needed, • Interface with customer IT, facilities, and engineering teams during installation and troubleshooting, • Support coordination with site infrastructure including power distribution, cooling systems, and monitoring tools, • Respond to service events and support issue resolution in alignment with customer uptime expectations and service timelines Customer-Facing Excellence • Serve as a professional and knowledgeable representative of LiquidStack at customer sites., • Communicate clearly with clients, providing operational guidance and system explanations., • Serve as a professional, customer-facing representative of LiquidStack, • Communicate clearly with customers during service visits, startups, and issue resolution, • Provide basic operational guidance and system overviews to customer teams Must-Have Skills & Experience • 2+ years in HVAC, HVAC-R, chiller, mechanical, industrial, or field service roles., • Hands-on experience with installation, commissioning, maintenance, and troubleshooting., • High school diploma or GED (trade/technical school, military training, or equivalent strongly valued)., • Technical school or military training in HVAC/R or related disciplines., • Engineering degree or advanced technical certification., • Experience in mission-critical or data center environments., • Flexible – Adjust your approach to meet evolving customer needs and technical challenges., • Collaborative – Work across teams and disciplines to drive alignment and better outcomes in the field., • Driven – Pursue excellence with urgency, accountability, and purpose in every service call., • Agile – Move quickly, adapt to change, and embrace continuous improvement., • Customer-Centric – Keep internal and external customer needs at the center of your service delivery., • Attentive – Listen carefully to understand customer challenges, site constraints, and technical context. Why You'll Love Working Here • Work on bleeding-edge liquid cooling technology used in top-tier data centers worldwide., • Hands-on, technical problem-solving with autonomy and variety., • Opportunities for career growth in field service engineering and technical leadership., • Travel perks and exposure to international and cutting-edge operations., • Collaborate with an innovative, fast-growing team dedicated to making an impact on global data center efficiency. Why Join Us? • Competitive pay with opportunities for overtime, • Consistent day-shift schedule, • Paid time off, holidays, and great benefits, • Be part of an industry-disrupting company with room to grow, • Work on innovative technologies in a collaborative, supportive environment

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound customer calls in a courteous, timely, and professional manner - including email and live chat, • Listen to customers, understand their needs, and resolve customer issues, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize knowledge base and training to accurately answer customer questions, • Create and maintain customer CRM records with accurate call details, • Accurately document call resolution in appropriate systems, • Strictly follow client process for handling financial issues and inquiries, • Comply with requirements surrounding confidential information and personal information, • Follow all required scripts, policies, and procedures, • Adhere to all attendance and work schedule requirements including all scheduled training Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age, • High School Diploma or Equivalent, • Minimum of three (3) years in a call center environment, • Minimum of (1) year of experience in a customer service service role, • The ability to multi-task using multiple screens and systems while talking on the phone with customers., • The ability to type swiftly and accurately 30-45 Words per minute, • The ability to read and speak English fluently, • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications including corporate intranet, • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook including Sharepoint), • Excellent organizational, written, and oral communication skills, • The ability to multi-task across multiple systems and screens while speak to customers., • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Strong team orientation and customer focus with a positive attitude, • Highly reliable with the ability to maintain regular attendance and punctuality, • Aptitude for issue identification and problem solving, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • An aptitude for conflict resolution and problem solving, • The ability to demonstrate good judgement when making decisions surrounding account inquiries, resolution paths, and call handling, • Associates Degree or higher is a plus, • Relevant experience in banking or financial services is a plus, • Experience with data-entry utilizing a computer - proven professional writing and communication abilities to be able to support the customer is a plus, • Bilingual Spanish - Extremely Beneficial

Job Description Overview ENTRY-LEVEL CONTACT CENTER REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for entry-level call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. You will be responsible for answering inbound and outbound calls, handling customer questions and complaints and seizing opportunities to upsell products when they arise. Candidates should have a social and positive demeanor, a strong work ethic, and have a track record of working well with customers. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. Schedules vary by site and project; however, we can usually find something that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service industries such as servers, bartenders, and retail associates are encouraged to apply! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Ensure first call resolution through problems solving and effective call handling, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems, • Lead fact-finding discussions to determine the best options for the customer, • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • Work at home experience, • State or Federal work experience

Job DescriptionAbout the Company Ice Speak Social is a growing communications and customer engagement company focused on delivering exceptional support experiences for clients and their customers. We value professionalism, teamwork, and strong communication. Job Summary We are seeking a reliable Customer Service Representative (CSR) to assist customers with inquiries, provide accurate information, and ensure a positive customer experience. This role is ideal for someone who enjoys helping people and working in a fast-paced environment. Key Responsibilities * Respond to customer inquiries via phone, email, and chat * Provide accurate information about company services * Resolve customer concerns and escalate issues when necessary * Document customer interactions in internal systems * Maintain high standards of customer satisfaction * Follow company procedures and communication guidelines Qualifications * High school diploma or equivalent * Strong communication and interpersonal skills * Customer service or call center experience preferred but not required * Basic computer and data entry skills * Ability to multitask and stay organized in a fast-paced environment What We Offer * Paid training * Competitive hourly pay * Opportunities for growth * Supportive team environment

Job Description Application Deadline: 5/1/2026 or until position is filled Position Overview The Universal Customer Support Representative is a high-volume, inbound customer support role responsible for delivering best-in-class customer service while efficiently resolving billing, account, and basic technical issues for Rise Broadband customers. This role is ideal for individuals who excel in fast-paced call environments, demonstrate strong empathy and communication skills, and take full ownership of customer issues with a focus on resolving concerns during the first interaction whenever possible. Universal Representatives are empowered to serve as the voice of the customer, identifying friction points and sharing feedback with internal Rise Internet teams to improve processes and the overall customer experience. Key Responsibilities Inbound Customer Support & Issue Resolution • Handle a high volume of inbound customer calls while maintaining professionalism, empathy, and accuracy, • Resolve a wide range of inquiries including billing questions, account updates, rate plans, and basic technical troubleshooting, • Take full ownership of customer issues from start to finish, actively listening and confirming resolution before ending the call, • Review customer billing ledgers, explain charges clearly, and resolve billing concerns, • Assist customers in selecting appropriate rate plans, equipment, and additional services, • Guide customers through the customer portal and self-service tools, ensuring understanding of next steps, • Provide basic technical support for Internet, VoIP, email, web hosting, and Ethernet services, • Troubleshoot service issues using established tools and procedures, • Communicate recurring customer issues and process gaps to internal departments, • Adhere to all policies, procedures, and quality standards Success in this role is measured using clear, well-defined performance metrics, including: • First Contact Resolution (FCR): Resolving the customer’s issue during the initial interaction without the need for follow-up, • Average Handle Time (AHT): Managing call length efficiently while still providing a high-quality customer experience, • Customer Satisfaction (CSAT): Customer feedback reflecting satisfaction with service and issue resolution, • Schedule Adherence: Being available and ready to handle calls as scheduled, • Strong customer service, communication, and listening skills, • Ability to build rapport and remain calm in a high-volume inbound call environment, • 1–2 years of related experience preferred (call center, customer service, billing, or technical support), • Strong computer skills with the ability to navigate multiple systems simultaneously, • Basic understanding of billing concepts (credits, debits, percentages, discounts), • Basic understanding of:, • IP addressing and networking fundamentals, • Wi-Fi and network hardware concepts, • Email setup and configuration, • Prolonged periods of sitting, speaking, and computer use, • Occasional standing, walking, reaching, and lifting up to 15 pounds Please feel free to review our Benefits at the following link:

Job Description Overview TECHNICAL SUPPORT AGENT (FULL-TIME) As a technical support representative, you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products and services when appropriate. There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program; however, we can usually find something that works for everyone. This is an entry-level position that offers on-the-job paid training. While prior contact center experience isn’t required, experience in customer service, tech support, inside sales, or back-office support is a plus. Candidates should be highly reliable, have excellent communication skills and be willing to constantly learn on the job. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Ensure first call resolution through problems solving and effective call handling, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems, • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Global Furniture Group is a leading North American manufacturer of furniture solutions, offering a broad range of high-quality, value-driven products for the workplace, education, healthcare, and hospitality markets. With over 50 years in operation and more than 4,000 employees worldwide, Global has a strong presence across Canada, the US, Mexico, China, and the UK. As a recognized leader in the industry, Global currently has an immediate career opportunity for a Warehouse Representative in our Dallas distribution center. Job purpose Perform an array of functions that may include receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, or managing, organizing and retrieving stock in the warehouse. Essential Duties and Responsibilities • Unloading, sorting, and staging products., • Sorting, staging, and preparing orders for shipments utilizing RF scanning system; manually pulling specialized, non RF scanner product as needed (sample chairs, parts, literature, etc.), • Sorting and placing stock products on racks, shelves or in bins according to assigned bin location., • Regularly lift and/or move objects 50-80 lbs, occasionally team-lift and/or team-move objects that weigh 80-150lbs., • Complete, maintain daily, weekly maintenance of warehouse equipment., • Communicate any issues with specific shipping, delivery, packaging and tagging requirements to Customer Care, Warehouse Manager and/or General Manager., • Respond to both internal and external customer requests in a timely manner., • Complete work accurately, timely and with a high level of attention to detail., • Assist in performing inventory cycle counts., • Maintains Safe and clean work environment by keeping shelves, pallet area, and work stations neat, sweep, dust and mop. Always organize warehouse and work area for orderliness., • Safely operate all warehouse PIT including forklifts, reach trucks, stock pickers, clamp trucks and pallet jacks., • Wear all proper safety equipment (PPE) as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications include: • High School diploma or equivalent preferred., • 1-2 yrs. previous warehouse experience preferred., • Ability to work in a team environment as well as independently with minimal supervision., • Ability to communicate with customers, sales personnel and internal staff., • Excellent time management skills., • Previous forklift experience preferred., • Basic computer knowledge preferred., • Basic RF scanner knowledge preferred., • Ability to pass PIT certifications provided by Global., • Dependable and reliable. Actual base pay offered will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Global, an individual may not be hired at the high end of the range for their role. Compensation decisions are dependent upon the facts and circumstances of each potion and candidate. (If a bonus or commissions see below for additional sentence). Global offers a comprehensive employee benefit program that enables our employees to stay healthy, feel secure and maintain a work/life balance. The following are benefits we offer employees (or may be eligible for): Paid Time Off | Holiday Pay | Medical/Prescription Insurance | Dental Insurance | Vision Insurance | Health Savings Accounts (HSA) | Company-Paid Life and AD+D Insurance | Company Sponsored Long-term Disability | Short-term Disability | Voluntary Life Insurance | Employee Assistance Program (EAP) | Critical Illness and Accidental Injury Insurance | FSA | 401(k) & Roth 401(k) WHERE WE ARE Global has distribution centers and showrooms located all across the USA + Canada. Global USA Showrooms: Atlanta | Boston | Chicago | Irvine | Miami | NYC | Philadelphia | Phoenix | Washington DC Global USA Showrooms + Distribution Centers: Atlanta | Baltimore |Chicago | Cincinnati | Dallas | Denver | Houston | Kansas City | Los Angeles | Miami | Philadelphia | Seattle | Tampa You can visit us at . Global is a smoke-free, drug-free workplace and equal opportunity employer. Qualified applicants will receive consideration for this position without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. To request assistance in completing this application, please call 800.220.1900 and ask for Human Resources. Veterans encouraged to apply.

Job DescriptionTechnical and Project Engineering, LLC (TAPE) is a government contractor whose mission is to generate innovative solutions for our government customers. The ideal candidates should possess excellent communication skills, have experience in customer service, and be able to work as a team in a fast paced environment. This position processes highly sensitive and confidential information. Experience with contracts and processing is preferred. Due to the nature of the government contract requirements and/or clearance requirements, US Citizenship is required. The selected candidate must be able to frequently lift and carry up to 45lbs. This position may require long hours of standing. As a result, the selected candidate will be expected to be able to stand and walk around the worksite for the entirety of their shift. JOB SUMMARY: The Support Associate Level III provides support to the Government staff and performs accounting functions, prepares letters, reports and specialized correspondence. Anticipated tasks include, but are not limited to, the following: ESSENTIAL FUNCTIONS: Prepare and mail envelopes with correct passport and corresponding supporting documents. • Box and archive files for storage purposes, • Operate equipment for scanning, image review, book print, quality control, and metering mail., • When operating a four-printer pod, prints passports at a rate of 50 to 65 passports per hour and reviews printed books for data accuracy and product quality., • Process refund/reimbursement requests., • Generate a credit card payments and distribute completed batches to the cashier’s office., • Participate in customer service outreach activities., • Assist with acceptance agent training: prepare training materials, conduct “meet-and- greets,” set-up training sessions, conduct office tours, etc., • Assist CSM in maintaining and cataloging electronic records of passport acceptance facilities., • Distribute newsletters and any other correspondence to staff., • Contact applicants to request necessary documents., • Per the guidance of DOS Passport Specialists, generate correspondence to resolve application discrepancies, including: Return to Sender, Rewrites and Re-issues, and re-batch into the system., • Review Passport application data to ensure information is recorded accurately into DOS systems., • Handle complaint letters/phone calls., • As requested by DOS Passport Specialist, perform administrative review on suspended applications., • Verify all applications to determine the proper payment for expedite service., • Perform Quality Control in verifying that application data matches Passport processing data., • Assist in training lower level Support Associates in job functions, duties, and tasks., • Assist with “not issued cases” including photocopy of application and attachments, set up of application to be abandoned, and forwarding hard copies to requesting Agency., • Communicate with stakeholders, such as: Congressional offices, community-based organizations, USPS, Lockbox, and other Government Agencies under the direction of the CSM., • Identify and take initiative to report trends or patterns in the volume or nature of inquiries handled., • When not directly assisting Customer Service, serve as a member of NPIC search team., • Conduct research on Passport cases by gathering information from a variety of sources. Provide recommended findings in a clear and concise manner that summarize the information gathered and identified during research., • Perform analyses on passport cases being suspended to identify trends that may be useful in future research. Identify errors and areas for improvement in memos associated with these applications. EDUCATION AND EXPERIENCE: Ability to remain flexible and adapt under pressure in stressful situations and follow instructions and established procedures • Capable of performing repetitive tasks while maintaining a high level of accuracy, • Bachelor’s Degree (OR) 4 years of experience as a Support Associate Level II or III (or) 4 years of experience data entering in a high volume production environment, • Four years of general office experience, including three years of experience with Microsoft Office, • Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and ability to obtain a Secret clearance is required. KNOWLEDGE/SKILLS/ABILITIES: Preferred knowledge and understanding of the laws, rules and regulations pertaining to eligibility for and issuance of a U.S. Passport Ability to learn and recall information about Passport application procedures and the laws and regulations pertaining to Passport requirements Ability to demonstrate excellent customer service skills and effectively communicate with a wide audience Ability to comprehend and communicate the requirements for a Passport in a professional and courteous manner both over the telephone and n-person Ability to maintain composure and objectivity in stressful situations and in dealing with multiple inquiries PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 45 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus. WORK ENVIRONMENT: All employees are responsible for their own safety, as well as that of others in the workplace. To help us maintain a safe workplace, everyone must be safety-conscious at all times. This position is performed in a typical office environment. The noise level in the work environment is usually quiet to moderate. The safe use of TAPE equipment, as well as safe practices while on TAPE property, is essential. DISABILITY SPECIFICATIONS: TAPE will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. EOE, Including Disability/Vets

Job Description Overview CALL CENTER REPRESENTATIVE (FULL-TIME) We are looking for full-time call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will identify customers' needs, research every issue, provide solutions, and upsell customers on new products and services. There are a wide variety of project openings on government programs as well as some of the most recognizable brands in the world. Candidates should be highly reliable, have excellent communication skills, and be willing to learn on the job. Schedules vary by site and project; however, we can usually find something that works for everyone. This is an on-site, entry-level position. While prior contact center experience isn't required, experience in customer service, technical support, inside sales, or back-office support in a contact center environment is a plus. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Ensure first call resolution through problems solving and effective call handling, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems, • Lead fact-finding discussions to determine the best options for the customer, • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job DescriptionDescription: DME Express is having tremendous growth and currently in need of the best drivers/technicians to deliver and pick up medical equipment such as Wheelchairs, Hospital Beds and Oxygen to Hospice Patients. DME Express is a medical supply company dedicated to delivering the best service and equipment to the Hospice field. We are growing because of our shared commitment to service excellence, passion and uncompromising desire to serve this industry. The average pay for this delivery driver position varies upon experience, but no experience is required for this position. We will train the right candidates. Job Description of Delivery Driver • Determines or obtains best daily route, assemble, deliver all needed equipment and educate patient and family on how to properly use equipment, • Enforces all DOT and FDA regulations as they pertain to Oxygen and DME for the service center they are responsible for, • Ensures stock levels are appropriate and cleanliness in warehouse and delivery vehicle is up to highest standards, • Ensures that all Medical Equipment Technicians are adhering to company and accreditation standards, • Provides patient/client orientation and instructions on the proper use of equipment when applicable, • Works with patients/clients to solve a variety of problems, thereby acting as a company field representative, • Completes delivery and pickup process through app promptly and accurately, • Assists in cleaning, disinfecting and minor repair of said equipment, • Performs daily preventive maintenance, as required, on assigned vehicle, • Maintains a neat, clean personal appearance, • Promotes teamwork among co-workers that includes assisting fellow drivers, as needed, • May be required to work Saturday/Sundays on a predetermined, rotating schedule, • Takes "on call" time on a predetermined, rotating basis during week and weekends, • Performs warehouse and office maintenance tasks as required, • Demonstrates timeliness, courtesy, sincerity and patience when working with clients, • Markets the company in a positive and professional manner at all times. Requirements of delivery driver • Must have positive attitude at all times, • We are a 24/7 operations, with predetermined rotating on call schedule, • Accepts other duties and activities as assigned, • Must have a clean driving record, • Must be able to lift 75 pounds on a daily basis COVID Precautions: Personal Protective Equipment is provided and required; temperature screenings, social distancing guidelines in place; sanitizing and disinfecting of all equipment and vehicles Benefits: A vehicle and a cell phone are provided for use (Vehicle is allowed to go home with technician). Medical Dental Vision 401k PTO and competitive salary (Based on experience). If you are the best of the best in both character and work ethic, determined to succeed with a dynamic organization that is having tremendous growth plus meeting the above requirements apply today. Requirements:

Job Description Overview OPEN INTERVIEW Join our team and grow with us! We are now hiring Call Center Representatives to answer inbound calls and support customers through the sales process. Learn the latest customer service and selling techniques while raising customer satisfaction with new products and services. Experienced or entry-level candidates should be willing to learn on the job, have excellent communication skills, and be highly reliable. STOP BY ANYTIME BETWEEN 10:00 AM - 4:30 PM MONDAY - FRIDAY. WALK-IN'S ARE WELCOME! Responsibilities WHAT IS A CALL CENTER REPRESENTATIVE? In this position, you will resolve customer service calls using modern contact center technology and customer experience strategy. When opportunities arise, you will learn to quickly educate the customer and close sales while maintaining high levels of satisfaction. You will be responsible for managing accounts for some of the most recognized brands in the world as an expert on products, technology, and business process. Our Call Center Representatives are responsible for the following tasks: • Consistently service customers, providing efficient resolutions, • Expand your product and service knowledge daily, • Professionally build and support existing client relationships, • Become a brand ambassador managing large accounts, • Escalate customer dissatisfaction to managerial team, • Utilize systems and technology to resolve initial interactions Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Job Description Overview CONTACT CENTER REPRESENTATIVE (FULL-TIME) We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. You will be responsible for answering inbound and outbound calls, handling customer questions and complaints and seizing opportunities to upsell products when they arise. Candidates should have a social and positive demeanor, a strong work ethic, and have a track record of working well with customers. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. Schedules vary by site and project; however, we can usually find something that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service industries such as servers, bartenders, and retail associates are encouraged to apply! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Ensure first call resolution through problems solving and effective call handling, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems, • Lead fact-finding discussions to determine the best options for the customer, • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description ¡Hablas español? ¡Este es el trabajo perfecto para ti! Job Description: Two positions with an auto finance company starting in April and May. You will be interviewing for both roles, and it's important to be open to either opportunity, as the hiring manager will decide which position to offer. Completed 4 year Bachelor’s Degree Required Customer Care Representative Monday - Friday 8 AM - 5 PM with one late night a week 9 AM - 6PM. Will also include one late Friday rotating every four weeks which also includes 1-2 Saturdays a month 8 AM -12 PM. Answering incoming calls throughout the day from customers who need assistance with their account, payment information, title request, and payment options. Customer Accounts Representative Monday - Friday 8 AM - 5 PM with two late nights a week 11 AM - 8 PM (late nights are never on Friday) with 1-2 Saturdays a month 8 AM – 12 PM. This position is a light collections positions, meaning you’re calling customers who have only missed one payment (between 1 and 29 days past due). Compensation: Bachelor’s Degree Required: + $.50 raise for Spanish speakers • $21.50/hr. - for candidates with less than 3 y ears of professional experience Financial experience Call center Data entry Auto finance Bachelor's degree Experience Level Entry Level #PriorityWest26 Job Type & Location This is a Contract to Hire position based out of Irving, TX 75063. Pay and Benefits The pay range for this position is $18.50 - $23.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description Are you a lead-generating, prospecting, relationship-building, sales machine? Do you love the challenge of discovering potential clients, reaching out to them, and maintaining relationships? If so, we should talk. We are Power Plus! A multi-industry leader in providing power when you need it, where you need it through intelligent and efficient power solutions. We work with Fortune 100 companies across the country such as Amazon, Wal-Mart, Costco, and more. We’ve built a more than 35-year reputation for excellence through our commitment to developing our people, providing exceptional, relationship-based customer service, and giving back to the community. Our biggest differentiator is the quality of our people, and the working environment we create for them, which really has to be seen to be believed. Benefits: • Medical, • Dental, • Vision, • Training and mentoring, • Employee Assistance Program, • 401(k) with matching, • Paid sick leave, • Paid vacation The Inside Sales Representative will create opportunities to build working relationships with customers in need of renting mobile surveillance units. This position requires a well-organized individual with technical aptitude and office and computer experience. Depending on the location, this position may also provide support across business verticals in a matrixed reporting environment. • JOB RESPONSIBILITIES, • Call on customers and prospects and determine the client needs for service. Develop and deliver proposals for execution. Follow up for customer approval and implementation., • Diligently track single jobs with a goal of renewing contracts., • Maintain a high call capture rate by supporting service operations and demonstrating positive customer relations., • Accurately update company CRM with all call and email activity., • Act as a model sales consultant, setting the standard of performance for the team and assisting others when needed., • Familiar with the strategic objectives of the company and act in accordance with them., • Manage and maintain current customers as directed by management., • Provide a high level of customer service and communication with our customers and throughout the division., • Telephone sales skills., • Ability to follow routine verbal and written instructions., • Ability to meet and/or exceed established sales targets., • High school diploma or GED., • Telemarketing Experience., • Call Center Experience or Customer Service Experience., • Appointment Setting., • Associates degree or equivalent experience., • Extremely perceptive and capable of relating to individuals at all levels. As unique situations present themselves, the incumbent must be sensitive to corporate needs, employee goodwill, and the public image., • Self-directed and enjoys contributing to a team., • Above average organizational abilities and the abilities to juggle multiple priorities with frequent interruptions., • Strong oral and written communication abilities, and the ability to grow and maintain relationships with special emphasis on communicating over the phone. If you’ve always wanted to really make a difference, have your contributions mean something, and work for a place where loyalty, integrity, and hard work still means something, we want to hear from you! Powered by JazzHR EHf6i8gATG

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound customer calls in a courteous, timely, and professional manner - including email and live chat, • Listen to customers, understand their needs, and resolve customer issues, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize knowledge base and training to accurately answer customer questions, • Create and maintain customer CRM records with accurate call details, • Accurately document call resolution in appropriate systems, • Strictly follow client process for handling financial issues and inquiries, • Comply with requirements surrounding confidential information and personal information, • Follow all required scripts, policies, and procedures, • Adhere to all attendance and work schedule requirements including all scheduled training Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age, • High School Diploma or Equivalent, • Minimum of three (3) years in a call center environment, • Minimum of (1) year of experience in a customer service service role, • The ability to multi-task using multiple screens and systems while talking on the phone with customers., • The ability to type swiftly and accurately 30-45 Words per minute, • The ability to read and speak English fluently, • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications including corporate intranet, • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook including Sharepoint), • Excellent organizational, written, and oral communication skills, • The ability to multi-task across multiple systems and screens while speak to customers, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Strong team orientation and customer focus with a positive attitude, • Highly reliable with the ability to maintain regular attendance and punctuality, • Aptitude for issue identification and problem solving, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • An aptitude for conflict resolution and problem solving, • The ability to demonstrate good judgement when making decisions surrounding account inquiries, resolution paths, and call handling, • Associates Degree or higher is a plus, • Relevant experience in banking or financial services is a plus, • Experience with data-entry utilizing a computer - proven professional writing and communication abilities to be able to support the customer is a plus, • Bilingual Spanish - Extremely Beneficial

Job DescriptionOverview Company Overview: Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you're an installation technician, service technician, engineer, or project manager, you'll discover rewarding opportunities to grow your career as part of a valued team. Apply today and be phenomenal-build a meaningful career while protecting what matters most through innovative security technology. Job Description Allied Universal® is hiring a Assistant MaRC Manager. The Assistant Manager at our Monitoring and Response Center (MaRC) will monitor the assigned customers, document any activity, contact support systems in the event of an emergency, and provide leadership and support to all operators on their designated shift. In addition, the Assistant Manager is to ensure goals are being met and objectives are met or exceeded on their designated shift. Shift Available: 3rd Shift (11pm-7am) RESPONSIBILITIES: • Provide coaching and feedback to operators; edit work documents prior to finalization; identify areas for training to ensure alarm board panels/video alarms/burglary and fire alarms/monitoring center is operated accurately while meeting goals and deadlines; develop and implement training materials, • Serve as a resource in answering questions regarding interpretation of data to be keyed or verified, • Investigate and professionally resolve inquiries and complaints that require Management level intervention, • Assist with review and completion of weekly timesheet and scheduling of specialists, • Respond to customer inquiries, • Compile and review daily/weekly reports to guarantee standards for quality and productivity are maintained; implement processes to improve department's quality of work, • Develop and maintain a team-oriented relationship with other departments, ensuring company goals and objectives are met or exceeded, • Perform the work of the Security Intervention Specialist/Customer Service Representative in order to meet high volume demands when necessary, • Schedule and facilitate shift meetings; attend company training and seminars, • Assist with coordinating company functions, promotional events, employee reward/recognition programs, and meetings, • Maintain strong working knowledge of current company policies and procedures, recommend improvements as needed, • High school diploma or equivalent (e.g., GED), • Minimum of four (4) years of law enforcement, security, military, or call center experience, • Prior supervisory experience, • Ability to identify a problem, apply security training and procedures and execute said procedures, • Language skills to read and interpret documents such as security logs, post orders, and other security correspondence, • Excellent oral and written communication skills; able to effectively communicate to another in the English language to direct, control, and/or assist in the event of a crisis, • Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines. Must be highly organized and able to keep executive on track with required information available at all times, • Proficient in all Microsoft Office applications, • Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time is offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. #LI-26 Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2026-1540019

Job Description Join a winning team of innovative thinkers, seasoned mortgage professionals, and financial experts. Build your career at Planet—recognized as a Top Mortgage Employer by National Mortgage Professional. Job Summary The Mortgage Collections Specialist ("Loan Counselor") is responsible for maintaining a delinquent loan collection program within established guidelines and procedures to minimize the delinquency status of the mortgage loan portfolio. Assist other loan counselors, as required, in the negotiation and collection of delinquent accounts. Essential Duties and Responsibilities • Monitors all standard collection procedures according to Planet Home Lending's policy to minimize loan delinquencies., • Assist mortgagors in bringing their loan current by contact through inbound/outbound calls, and established skip trace methods. Set payment arrangements for total amount due, or establish a repayment plan pursuant to Agency/Investor Guidelines as well as Planet Home Lending policy., • Document and maintain on-line collection history detailing events to bring the loan current. These events should include but are not limited to the reason for default, updated financial information, and an explanation of how and when the loan will become current. Evaluate all mortgagors who do not have the ability to bring the loan current then refer to the Mitigation Department., • Evaluate all mortgagors who do not have the ability to bring the loan current then refer to the Mitigation Department., • Complete performance standards on each daily assignment of loan, maintain quality call standards and meet call goals daily., • Maintain up to date knowledge and adhere to investor rules and requirements. Education • One year of call center collections experience required, • Mortgage collections experience required, • Courteous, tactful and assertive interpersonal skills, • Demonstrates effective listening skills, • Data Entry Skills, • Strong analytical and negotiating skills, • Ability to work well on a team and focus on results, • Excellent verbal and written communication skills with strong interpersonal skills, • Possess strong problem-solving skills, • Ability to work effectively in a demanding, team-oriented, and fast-paced environment, • Working experience within a call center, • Experience working with Microsoft Windows applications Work is typically performed in a standard office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sustain predictable work attendance, communicate with others, frequently required to stand, walk, sit, and use arms, hands and fingers to reach, handle or touch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Pursuant to the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of an employee. The Company reserves the right to amend or modify this document at any time and without notice. Benefits Our benefits package includes 3 comprehensive Cigna or Kaiser medical plans, dental, and vision insurance. We provide short term and long-term disability insurance, basic life insurance, 401(k), and 11 employer paid holidays. In addition, we offer supplemental benefits to include life insurance, critical illness and accident plans. Planet Home Lending does not accept unsolicited resumes or candidate submissions from recruiters or employment agencies. In the absence of an enforceable, fully executed agreement for a specified position, Planet Home Lending has no obligation to pay any compensation or recruiter fee of any kind. In the event a recruiter, agency or other similar third-party submits a resume or candidate without a valid binding agreement, Planet Home Lending explicitly reserves the right to pursue and hire those candidate(s) without any obligation or compensation to the referring party. Any unsolicited resumes, referrals, or candidate submissions, including those communicated to a member of the Human Resources team or a hiring manager, shall be deemed the property of Planet Home Lending. If you or your agency would like to be considered as a future recruiting partner, please email .

Job Description Summary America's leading replacement window company, Window World, is looking for an Inside Sales Representative to join the team. Position is available in the Houston, Grand Prairie, New Orleans, or Baton Rouge office. The Inside Sales Representative will be responsible for driving revenue through proactive and responsive selling. To be successful in this position, you'll need to be would need a combination of sales skills, communication ability, organization, and resilience. We want you to climb the ladder with us so ask about the opportunities for growth at Window World! Responsibilities  Prospecting and generating leads through cold calling, emailing, social media outreach, and following up on inbound inquiries or web leads.  Researching potential customers to understand their needs, pain points, and fit for the product/service.  Qualifying leads to determine if they're a good match (e.g., budget, authority, need, timeline).  Conducting virtual product demonstrations, presentations, or consultations via phone/video.  Building and maintaining relationships with prospects and existing customers to nurture opportunities.  Negotiating terms, handling objections, and closing sales deals.  Upselling or cross-selling additional products/services to current clients.  Updating and managing customer data in CRM systems  Meeting or exceeding sales quotas, KPIs, and revenue targets.  Responding to customer inquiries and providing product/service/information.  Collaborating with marketing, sales support, or fulfillment teams.  Provide assistance with training and orientation for other Team Members when assigned  Performs other duties as assigned or requested by management Minimum Qualifications  High school diploma or equivalent. Associate or Bachelor's degree preferred.  1 + year of inside sales experience in call center work setting  Excellent sales skills including active listening and critical thinking  Proficient computer skills including Microsoft Office products  Accuracy in data entry and proficient typing skills  Positive, upbeat attitude and team player Preferred Qualifications  Strong verbal and written communication skills (persuasive phone/email presence is essential).  Sales acumen, including objection handling, negotiation, and closing techniques.  Resilience and persistence (handling rejection from cold outreach).  Good listening skills to uncover customer needs.  Basic tech proficiency (CRM tools, video conferencing, email platforms).  Time management and organization for handling high call/email volumes.  Competitive mindset with a results-oriented approach. Benefits  Job Type: Salary starting at $19.25 plus bonus incentives  401k plan with matching contributions! Weekly pay!  Comprehensive benefits package: vision, dental, and health insurance  Paid time off (PTO) and Vacation that accrues over time

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? Do you strive for excellence and enjoy helping others? This position supports customer service, technical support, and customer sales interactions. You would interact with customers across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period, • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Job Title: Construction Manager/Administrator (CM-CA) Location: Dallas Veterans Affairs Medical Center (Dallas VAMC) located at 4500 S Lancaster Rd, Dallas, TX 75216 Project Name: Electronic Health Record Modernization (EHRM) infrastructure upgrades, Dallas, TX, VAMC Client: Veterans Affairs Pay Range: $80,000 - $105,000/year plus benefits Anticipated Start Date: May/June 2026 Project Duration: 3 Years Project Details (Size, SOW, Site Background, etc.): SOW: The intent of this contract is to expand the VA’s capabilities for contract management oversight of projects and project support services. The required support shall be needed to meet the Electronic Health Record Modernization (EHRM) infrastructure upgrades across the Dallas Veterans Affairs Medical Center (Dallas VAMC) located at 4500 S Lancaster Rd, Dallas, TX 75216. Daily Responsibilities: The government requires a Construction Manager/Administrator (CM-CA) that will be on-site for the duration of the Electronic Health Record Modernization Construction Project. This individual will provide professional and technical consultative assistance related to operations, renovation, and new construction programs supporting EHRM. This includes assisting the Contracting Officer and the Contracting Officer’s Representative in the areas of project management, project engineering, planning, scheduling, design reviews, code compliance, testing, record keeping, quality control, quality assurance, cost control, and general oversight of EHRM design and construction projects. The Construction Manager/Administrator (CM-CA) shall be required to perform services including, but not limited to, the following (in no particular order) The CM-CA shall be familiar with the site operations of a General and Sub-contractor and the process of managing a building construction operation. The CM-CA must have a working experience in monitoring the construction for Quality Assurance. The CM-CA shall have experience in preparing, analyzing, and identifying incongruities and deficiencies in the Contractor’s work in relationship with the construction documents. In addition, they shall understand the baseline schedule and assist in determining the value of the acceptable work in place. Progress Meetings - Conduct or attend weekly or bi-weekly- project meetings to review and monitor projects and project schedules review of construction contractor payment requirements (including preparation of necessary forms for payment processing by VA). Assisting in Issue Resolution - The CM-CA shall keep thorough records of occurrences, contracts, and others construction related matters of the project in order to assist the VA in conflict resolution. Perform scheduling, conduct and document regular progress meetings with all interested parties to review project status, discuss problems, and resolve issues accordingly. Testing and Inspection Services -The CM-CA may be tasked to monitor the services of an independent testing agency/laboratory to perform project specific quality control testing and inspection services. The services may include, but are not limited to, testing/inspection of soils, concrete, precast concrete connections, steel, steel decking, applied fireproofing, roofing, curtain walls/glazing, and elevator installations. Performing Additional Construction Related Services- Services may include but not limited to; Maintaining marked up sets of project plans and specifications for future as-built drawings; performing routine inspections of construction as work proceeds, taking action to identify work that does not conform to the contract requirement, and notifying the VA and general contractor when work requires correction; compiling, thorough site inspections, lists of defects and omissions related to the work performed and providing these lists to the contractor for correction; monitoring project financial data and budgetary cost accounting; assisting in relocation efforts; administration of construction contract change orders (preparing cost estimates, reviewing cost proposal); Submittal Review; Request for Information Review and Responses; Daily Logs of Activity; coordination of Owner supplied equipment; Operational and Maintenance data; Closeout Submittals and other services as may be required by the VA. Required Qualifications (Experience, Education, Certifications, Clearances, etc.): • The Construction Administrator (CM-CA) shall have a minimum of three (3) years of construction field experience accomplishing similar CM tasks as noted above., • The CM-CA shall possess a working knowledge of construction practices and call upon this knowledge to assist in implementing the various plans set forth on the project including Quality Assurance; Safety, Time, Cost, Change and Information Management. They CM-CA shall be familiar with the site operations of a General and Sub-contractor and the process of managing a building construction operation., • The CM-CA must have working experience in monitoring the construction for Quality Assurance. The CM-CA shall have experience in preparing, analyzing and identifying incongruities and deficiencies in the contractors work in relationship with the construction documents. In addition, they shall understand the baseline schedule and assist in determining the value of the acceptable work in place., • The CM-CA shall present three projects of the scale and difficulty at which he/she held a similar position., • A technical degree in Construction Management, Engineering or related field is preferred but not required if the candidate can show applicable construction administration experience, • Experience as a CMa managing VA projects, • Experience as a CMa managing Medical projects

Job Description Job Title: Customer Service Representative Location: Addison, TX (75001) 100% onsite Industry: Customer Service / Call Center Pay: $17 - $17.50 / hour About Our Client: Our client is a well-established organization in Downtown Dallas looking to bring on a professional and reliable Customer Service Representative to support their team. This is a great opportunity to gain experience in a structured and fast-paced environment. Job Description: The Customer Service Representative will be responsible for managing incoming calls, handling general inquiries, and providing high-quality support to internal and external customers. Key Responsibilities: • Answer and respond to customer inquiries via phone and email, • Provide accurate information and resolve customer issues in a timely manner, • Document all customer interactions clearly and professionally, • Collaborate with team members to ensure a seamless customer experience, • 2+ years of customer service experience required, • Strong communication and interpersonal skills, • Ability to work independently and in a team setting, • Reliable and detail-oriented, • Schedule: Monday–Friday, standard business hours, • Employment Type: Open-ended contract, • Convenient Downtown location, • Opportunity to build experience in a stable, professional setting, • Supportive team environment

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are hiring an experienced and customer-driven Call Center Representative to join our team in Dallas. This Call Center Representative role is ideal for individuals who enjoy working in a fast-paced environment and are committed to delivering outstanding customer support. As a Call Center Representative based in Dallas, you will handle inbound and outbound calls, resolve customer inquiries, and provide service that reflects our company’s quality standards. If you are searching for a reliable and growth-oriented position, this opportunity may be the right fit for you. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Manage high-volume inbound and outbound calls as a Call Center Representative in Dallas, • Provide accurate, timely information on products, services, accounts, and billing, • Resolve customer concerns and escalate complex cases when required, • Achieve call center performance targets, including QA scores, resolution time, and customer satisfaction, • Accurately document all customer interactions in the CRM system, • Follow call scripts, compliance requirements, and all call center procedures, • Identify cross-sell or upsell opportunities when appropriate, • Maintain a professional, empathetic approach with every customer Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • High School Diploma / Grade 12 (required), • 1–3 years of call center or customer service experience, • Strong verbal and written communication skills, • Ability to multitask and perform in a target-driven environment, • Basic computer skills and experience with CRM or call center tools, • Flexibility to work shifts as needed Nice to Have • Bilingual or multilingual abilities, • Familiarity with call center platforms such as Salesforce, Zendesk, or Avaya

Job Description About Aspira For forty years, Aspira has been the market-leading software and services provider for the great outdoors, primarily for state and provincial parks and wildlife agencies. As part of our constant evolution, we're executing an aggressive multi-year transformation to accelerate revenue growth, optimize cost structures, and maximize shareholder value while expanding our market position. The leadership team has reset the company's core values to drive our transformation: Customer Obsession, Forward Momentum, One Team One Dream, Radical Transparency, Win with Integrity, and Excellence guide everything we do. The Ideal Candidate • The Aspira Resolution Support Supervisor oversees the daily operations of the Resolution Support team, ensuring exceptional service delivery and performance. This role includes managing staff, handling escalated consumer-related issues, and providing support to field staff. The supervisor is also responsible for interacting directly with clients, representing the team, and ensuring that all resolutions and customer interactions reflect Aspira's core values and commitment to excellence., • Lead daily Call Center operations to meet or exceed goals, KPIs, and client satisfaction standards., • Supervise and support customer service staff, including performance management, coaching, and scheduling., • Monitor KPIs to optimize performance, manage call volume, and adjust workflows as needed., • Handle escalated customer issues and maintain service quality., • Represent the team in interactions with clients, providing updates on performance, resolving issues, and ensuring customer satisfaction., • Provide phone support when necessary and maintain coaching proficiency., • Manage staffing levels, including Time off requests and overtime, ensuring adequate coverage., • Analyze historical data and real time data to identify performance improvement opportunities and make data driven decisions., • Provide feedback and actionable insights to the team based on data analysis, optimizing operational workflows and service delivery., • Support department Standard Operating Procedures and ensure effective communication of changes., • Maintain active communication with management regarding operational issues and concerns., • Foster a positive team culture that reflects Aspira's values of teamwork, accountability, and professionalism., • Ensure compliance with privacy, confidentiality, and regulatory standards., • Motivate and support agents through regular feedback and communication to enhance team morale and performance., • Improve the quality of results by recommending process changes or improvements based on performance analysis., • Monitor and manage timecards and attendance, ensuring accurate reporting of hours worked and addressing any discrepancies or irregularities., • Enforce department attendance policies to maintain consistent staffing levels and productivity., • A flexible schedule is required, including evening or weekend hours, and remaining available as support for business escalations or error resolution, • Monitors, assigns, and manages cases within ticketing system to ensure timely follow-up and appropriate resolution., • Strong leadership and customer service skills., • Professional and calm demeanor, with excellent listening and problem-solving abilities., • Ability to manage workload effectively, both independently and as part of a team., • Excellent communication skills, both verbal and written., • Demonstrated experience in de-escalating situations, resolving customer issues, and fostering a positive environment for both customers and staff., • Attention to detail and commitment to delivering high-quality service., • Basic proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)., • Familiarity with Call Center software such as Amazon Connect and Verint is a plus., • Desired Education and Experience, • 1+ years of Supervisor, Customer Service experience, managing teams of 10-20 staff., • 2+ years in a team lead or senior representative role, with experience in performance management and KPI oversight., • 4+ years of inbound/outbound Call Center experience, ideally in hospitality or the travel/reservation industry., • Technical background, a plus but not required

Job DescriptionCompany Description Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers. Job Description As an Inside Sales Representative- Loan Sales Consultant II on our Achieve Personal Loan team, you’ll impact the lives of everyday people and help them go from surviving to thriving with innovative digital personal finance solutions. We offer a personal loan solution to customers for things such as medical expenses, home remodeling, paying off credit cards, etc. Our members love us because we offer a best in class loan product at competitive rates with fantastic customer service—all within 1-3 days from start to funding! We are proudly offering remote work in our Dallas and Houston, TX metro market. Start Dates: May 18th, 2026 Shift: Available shifts include working at least 1 weekend day (Saturday or Sunday) Hours: 8-hour shift between the business hours of 8:00am- 10:00pm (CST) Total Compensation: $85,000 to $130,000+ annually + benefits. This information represents the expected on-target earnings for this role broken down into an hourly base pay plus uncapped commissions and incentives. What you’ll do: • Contact borrowers via phone and email to facilitate the loan application process. Collect required documents from your customers during the application, move the transaction through the underwriting process, and quickly arrange a closing with the customer., • Utilize your strong communication and critical thinking skills to quickly engage borrowers, sell them on the benefits of our loan, and drive the transaction to close in 1 to 2 calls., • Manage a sales pipeline of up to 20 transactions in various stages of completion., • Meet daily, weekly, and monthly sales goals.Qualifications What you’ll bring: • 3+ years of recent experience as an inside sales representative - Preference for those who’ve worked in a fast-paced call center and short sales cycle environment. Finance experience is a Plus., • Experience working in a highly commission-driven environment and proven success exceeding goals in a fast-paced, inside sales environment., • Strong computer and organizational skills to effectively manage a CRM tool such as Salesforce., • High School diploma or equivalent Additional Information Achieve well-being with: • Achieve well-being with:, • Hybrid and remote work opportunities for certain roles, • 401 (k) with employer match, • Medical, dental, and vision with HSA and FSA options, • Competitive vacation and sick time off, as well as dedicated volunteer days, • Access to wellness support through Employee Assistance Program, physical and mental health wellness programs, • Up to $5,250 paid back to you on eligible education expenses, • Pet care discounts for your furry family members, • Financial support in times of hardship with our Achieve Care Fund At Achieve, we’re changing millions of lives. From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you’ll get to be a part of their journey to a better financial future. We’re proud to have over 2,500 employees in mainly hybrid jobs with some remote opportunities available for certain roles across the United States with hubs in Arizona, California, and Texas. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first. Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve’s Talent Acquisition leader. #LI-HM1 #LI-Hybrid

Job Description Overview FINANCIAL SERVICES REPRESENTATIVE (FULL-TIME) We are hiring customer service representative to support inbound and outbound customer service projects for Finacial Services clients. We are seeking qualified professionals who will work to ensure our organization is providing world class service to our members, employees, and our communities. In this role you will work directly with bank customers providing product and account information, resolving customer issues, and answering customer questions regarding bank processes. Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound customer calls in a courteous, timely, and professional manner - including email and live chat, • Listen to customers, understand their needs, and resolve customer issues, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize knowledge base and training to accurately answer customer questions, • Create and maintain customer CRM records with accurate call details, • Accurately document call resolution in appropriate systems, • Strictly follow client process for handling financial issues and inquiries, • Comply with requirements surrounding confidential information and personal information, • Follow all required scripts, policies, and procedures, • Adhere to all attendance and work schedule requirements including all scheduled training Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • 401(k) matching, • Competitive salary, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development You'll join Raymond Scott - State Farm Agent, a top-performing State Farm agency that invests in its people. If you have the drive, we'll invest in your growth including sponsoring your training and licensing for securities and investment advisory credentials so you can expand into comprehensive financial planning. WHAT YOU'LL DO Conduct thorough, needs-based financial reviews to identify coverage gaps and recommend appropriate Life, Health, and financial products. Educate customers on their options not just sell them a policy. Help them understand the "why" behind every recommendation. Develop and manage a pipeline of prospects through outbound calls, referrals, networking, digital leads, and community engagement. Partner with the agent to set and exceed marketing and production goals across Life, Health, and investment product lines. Schedule and conduct appointments, prepare illustrations and proposals, and guide customers through the application process. Stay current on product offerings, underwriting guidelines, and regulatory requirements. Maintain accurate records in agency management systems and follow up with clients throughout the policy lifecycle. Provide exceptional service that earns referrals, five-star reviews, and long-term client relationships. LICENSING & CAREER GROWTH PATH Required at Hire: Active Texas Life, Accident & Health, and HMO license Active Texas Property & Casualty license PAID TRAINING Series 6 Mutual funds, variable annuities, and UITs (investment company products sold through State Farm VP Management Corp) Series 63 State securities law exam (required companion to Series 6 for state registration) Series 65 Investment Adviser Representative (fee-based financial planning and advisory services) Already Series 7 Licensed? Have an active Series 7 (General Securities Representative), we'll sponsor your Series 66 (combines Series 63 + 65) to complete your advisory credentials. QUALIFICATIONS Active Texas Life, Accident & Health, HMO, and Property & Casualty licenses (non-negotiable). 13+ years of experience in insurance sales, financial services, or a related consultative sales role preferred. A genuine interest in helping people you lead with empathy and earn trust before you earn a sale. Strong communication skills: you can explain complex financial concepts in plain language. Self-motivated with a proven ability to prospect, build pipeline, and close. Analytical mindset comfortable working with financial illustrations, coverage analysis, and needs-based recommendations. Organized, detail-oriented, and able to manage multiple client relationships simultaneously. Proficiency with Microsoft Office and comfort learning agency-specific technology platforms. Bachelor's degree in finance, economics, business, or a related field is a plus but not required we value hustle and aptitude. BENEFITS Competitive base salary plus uncapped commission and performance bonuses Paid training and full sponsorship for Series 6, 63, and 65 licensing exams Paid time off vacation, personal days, and sick leave Health insurance benefits Profit sharing Clear advancement path: grow from insurance specialist to licensed financial advisor within the agency Supportive, team-oriented culture that celebrates wins and invests in professional development WHY THIS AGENCY You're not joining a call center. You're joining Raymond Scott - State Farm Agent a top-tier State Farm agency with a track record of developing talent and a genuine commitment to needs-based, customer-first selling. We believe the best financial professionals are built, not found and we put our money where our mouth is by investing in your licensing, training, and career trajectory. If you're ready to do work that matters, serve your community, and build a career with real upward mobility apply today.

Job DescriptionSalary: DOE Child and Family Guidance Center is hiring aCall Center Customer Service Representativeposition for our North Texas clinics. Job Summary: The primary responsibility of the Call Center Representative is to provide support to adults, children and families with mental health needs via telephonic services. The position provides support to individuals in verification of insurance, scheduling and rescheduling appointments with the organizations provider and/or making appropriate community referrals. This professional ensures delivery of quality and costs effective services. This role ensures that all services provided align with clinical standards, regulatory requirements, and the organization's mission to support children, families and adults in mental health crises or seeking behavioral health services. Duties & Responsibilities: • Answering large amounts of inbound and outbound calls in a timely manner, • Follow communication scripts to managing different topics, • Identify and resolve customer needs telephonically, • Schedule and reschedule patient appointments using scheduling system, • Collect and clarify customer contact & insurance information and update system with customer information, • Utilize a team approach to resolving customer issues, • Research every issue and provide resolution to customer inquiries using EHR and software, • Build rapport with customers and stakeholders by going above and beyond in resolving their issues, • Meet personal and departmental quantitative and qualitative performance measures, • Participate in department projects and training, • Maintain accurate and timely documentation in compliance with HIPAA and organizational standards., • Participate in quality improvement initiatives related to transitions of care, • Advocate for patient needs and ensure culturally competent care., • Responsible for other duties as assigned. Required Skills & Abilities: • Strong phone, verbal, written and organizational skills, • Customer focus and strong active listening skills, • Ability to multi-task and manage time effectively, • Proficient with using computers and basic office-based software, • Able to follow written and verbal instructions, • Excellent phone and customer service etiquette, • Ability to ensure quality services to internal and external clients, • Ability to be timely, dependable and reliable, • Possesses computer skills with proficiency in data entry and keyboarding skills, • Able to work in a high-volume and fast paced setting, • Self-motivated, detail-oriented individual with a team player, • Perform job responsibilities without violating ethical, state or federal codes and requirements. Education & Experience: • Bilingual (Spanish), • High School Diploma Required, • Previous healthcare or medical office experience is preferred, • Must have a working knowledge of Microsoft Outlook, Excel, Word and document in an EHR, • Ability to relate to clients, employees, and the general public in a professional manner. Benefits: Comprehensive benefits offered: Medical, Dental, Vision, Basic Life, Short term disability, Long term disability, Voluntary life, Accidental death & dismemberment, Voluntary Accident, Critical Illness, Legal & 401K Paid time off (vacation and sick time) About Us: A community leader since 1896, Child & Family Guidance Center takes a comprehensive approach to treating individuals with complex mental and behavioral health challenges throughout seven North Texas counties - Dallas, Collin, Ellis, Hunt, Kaufman, Navarro, and Rockwall. Since our establishment, we have been committed to providing quality, compassionate care to those in need. Today, we take immense pride in providing a wide range of comprehensive mental health services tailored to meet the unique needs of every North Texan. At Child & Family Guidance Center, we believe everyone deserves access to quality care, sono oneis ever turned away-regardless of their ability to pay. From initial assessment to ongoing care, our doctors and counselors are committed to helping tens of thousands of North Texans each year recover from trauma caused by abuse, severe neglect, and poverty-empowering them to thrive in their communities.

Job Description Overview CALL CENTER REPRESENTATIVE JOB OPENINGS We are looking for call center reqpresentatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on new products and services. There are a wide variety of project openings on government programs as well as some of the most recognizable brands in the world. Candidates should be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction. This is a great opportunity for you to start your career with our growing team, and with our industry-leading training, you are sure to grow. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Ensure first call resolution through problems solving and effective call handling, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems, • Lead fact-finding discussions to determine the best options for the customer, • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description We are looking for a talented and motivated Data Solution Specialist to join our team! A Data Solution Specialist is responsible for implementing and maintaining file feeds for all assigned clients. This person will be able to interpret file specifications and/or account structures provided by benefit carriers, vendors, clients; speak intelligently to internal and external clients to further define requirements and resolve data discrepancies; effectively update internal applications via data-mapping; and communicate requirements to the internal development team to build new file logic. This role requires the individual to be a self-starter, ambitious, motivated, and high achiever. Responsibilities: • Hands-on configuration of benefit carrier, vendor, and custom file feeds, and maintenance of existing file feeds as assigned by manager, • Maintain project schedule deadlines and a sense of urgency, • Communicate file feed schedules, action items and requirements to clients, brokers, and carriers throughout each project and upon completion, • Provide support to call center for escalated EDI questions or issues Technical Skills: • Strong understanding of benefit enrollment data and eligibility criteria for various benefit plan types: medical, dental, vision, life and disability insurance, FSA, HSA, retirement plans, etc., • Advanced knowledge and application of data mapping, • Strong understanding of the ANSI X12, 834 Standard, • Detailed knowledge of various file transmission protocols (SFTP, FTP w/ PGP, etc.), • General understanding of COBRA, • Excellent analytical, problem solving skills, • Strong organizational skills, • Ability to effectively work in a team environment, • Excellent written and verbal communication, including the ability to effectively communicate technical requirements, concepts, and workflow with Programmers, Clients, Brokers, and internal team members, • Excellent project management skills, • Two- four-year degree or equivalent education or experience is required Our office is in North Dallas. This position is ON-SITE ; applicants should live or be willing to relocate to the Dallas-Fort Worth area. ExponentHR is an equal opportunity employer committed to being an inclusive work environment and does not discriminate upon the bases of race, national origin, gender, gender identity, disability, age, sexual orientation, protected veteran status, or other legally protected statuses. Company DescriptionExponentHR is a mid-sized family business located in the North Dallas area that provides its clients a human capital management platform to assist with the management of their day-to-day HR, benefits, and payroll functions. We are a close-knit group with many having worked together for over ten years. We offer our full-time employees competitive paid leave and benefit plans including medical, dental, vision, basic life insurance, and 401(k) with an employer match. ExponentHR is an equal opportunity employer committed to being an inclusive work environment and does not discriminate upon the bases of race, national origin, gender, gender identity, disability, age, sexual orientation, protected veteran status, or other legally protected statuses.ExponentHR is a mid-sized family business located in the North Dallas area that provides its clients a human capital management platform to assist with the management of their day-to-day HR, benefits, and payroll functions. We are a close-knit group with many having worked together for over ten years. We offer our full-time employees competitive paid leave and benefit plans including medical, dental, vision, basic life insurance, and 401(k) with an employer match. \r\n\r\nExponentHR is an equal opportunity employer committed to being an inclusive work environment and does not discriminate upon the bases of race, national origin, gender, gender identity, disability, age, sexual orientation, protected veteran status, or other legally protected statuses.

Job Description Overview TECHNICAL SUPPORT REPRESENTATIVE As a technical support representative, you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products and services when appropriate. There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program; however, we can usually find something that works for everyone. This is an entry-level position that offers on-the-job paid training. While prior contact center experience isn’t required, experience in customer service, tech support, inside sales, or back-office support is a plus. Candidates should be highly reliable, have excellent communication skills and be willing to constantly learn on the job. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Ensure first call resolution through problems solving and effective call handling, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems, • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Dynamic Eco Home, a home improvement company, seeks a passionate and driven sales associate to join our successful and growing Sales Call Center team. Dynamic Call Center Sales Associates make outbound calls & speak to homeowners about the opportunity to save money and reduce their electricity bills. This is an entry level position. They make the magic happen, and we want you to be an integral part of that future. We are ready to Embrace the Challenge, Redefine what's possible, and Separate from the Ordinary! What We’re Looking For: • Passionate Selling: Individuals who are eager to develop within an exciting and successful company with a burning desire to achieve and a passion for competition, • Relationship Building: Desire to develop new sales opportunities by scheduling appointments through outbound calling - educate homeowners on the positive effects of being energy efficient and energy cost savings opportunities, • Ambitious and Resilient: Own the Sale or be Sold mentality with ongoing communication through outbound calling, • Training Initiative: Eagerness to continuously learn and grow - our comprehensive training program will give you the tools to guarantee success!, • Sales experience is helpful but not required. Comfort being on the phone, taking feedback, and working toward daily goals is required., • Average full-time $60,000 - $100,000 yearly, with an upside of $140,000+, • Comprehensive training & mentorship program, • Health insurance: Medical, Dental, Vision, • PTO: 3 weeks, • Company Holidays: 3 weeks Benefits: • Dental insurance, • Health insurance, • Paid time off, • Tuition reimbursement, • Vision insurance Work Location: In person Company DescriptionAt Dynamic EcoHome, we’re not your average home improvement company. We’re bold thinkers, problem solvers, and doers on a mission to redefine what home efficiency means for real people. From solar and HVAC to windows and insulation, we deliver smart, sustainable solutions that actually make a difference—and we’re growing fast. We're building something better, and we’re looking for driven, creative people who want to be part of it.At Dynamic EcoHome, we’re not your average home improvement company. We’re bold thinkers, problem solvers, and doers on a mission to redefine what home efficiency means for real people. From solar and HVAC to windows and insulation, we deliver smart, sustainable solutions that actually make a difference—and we’re growing fast.\r\n\r\nWe're building something better, and we’re looking for driven, creative people who want to be part of it.

Job Description Overview CUSTOMER CARE REPRESENTATIVE JOB OPENINGS We are looking for customer care representatives to support projects for a wide variety of clients. You will be responsible for answering inbound calls, handling customer questions and complaints, and seizing opportunities to upsell products when they arise. Candidates should have a social and positive demeanor, a strong work ethic, and have a track record of working well with customers. There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program; however, we can usually find something that works for everyone. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Ensure first call resolution through problems solving and effective call handling, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems, • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience