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Job DescriptionAbout vCluster Labs We are a venture-backed tech startup striving to be the leading force in enabling platform engineers. We raised +$30M from top-tier VCs such as Khosla Ventures (first investor in OpenAI, GitLab, Stripe, Doordash) and are in a hyper-growth phase looking for motivated people to complement our team. Our headquarters are in San Francisco (Salesforce Tower), but our team is distributed around the globe and we have a remote-first work culture. We're the company behind vCluster, an open-source technology for virtualizing Kubernetes (+10k GitHub stars). Open source is part of our DNA. The adoption of our commercial product based on vCluster has grown extremely fast (multi-million dollar revenue) and our customer base includes some of the biggest companies in the world, including 6 Global Fortune 500 companies as well as some of the fastest-growing tech unicorns. Responsibilities * Lead Strategic Partnerships: Identify, initiate, and manage partnerships with data center infrastructure vendors (GPUs, hardware, networking, storage), cloud providers, Kubernetes-focused startups, and major CNCF projects to drive product adoption and ecosystem growth. * Build Joint Value Propositions: Co-design technical integrations, reference architectures, solution bundles, or go-to-market campaigns that demonstrate vCluster's value in real-world use cases. * Own Relationship Development: From first outreach to signed OEM agreements, including long-term growth of the relationship and everything that contributes to mutual success—marketing, sales, engineering, and executive touchpoints. * Drive Awareness Through Collaboration: Collaborate with partners on blog posts, webinars, case studies, conference talks, and joint events to showcase what we’re doing together. * Work Cross-Functionally: Partner with Product to explore technical integrations, with Marketing to amplify joint efforts, and with Sales to unlock channel or co-selling opportunities. * Stay Close to the Ecosystem: You’ll be deeply plugged into what’s happening in the Kubernetes/CNCF/Infrastructure space, always looking for the next breakout tool, emerging trend, or commercial synergy. Requirements * Know the Kubernetes Ecosystem Cold: You’ve worked in or with cloud-native companies, understand the CNCF landscape, and can speak credibly about infrastructure, workloads, and enterprise platforms. * Understand Both Tech and Business: You can discuss NVIDIA GPUs, OpenStack integrations, or HyperShift vs vCluster one minute, and negotiate partner margins or BD strategy the next. * Have Rolled Up Your Sleeves Before: You’ve built or launched a successful partner program, negotiated strategic deals, or led integrations from scratch—not just managed them. * Are a Builder and Operator: You don’t wait for playbooks—you write them. You turn “we should partner with X” into “we’ve shipped a joint solution with X and presented it at KubeCon.” * Can Navigate Startups and Giants: You’re as comfortable working with early-stage founders as you are negotiating terms with major hardware giants. Bonus Points * Existing relationships with Kubernetes ecosystem leaders at companies like NVIDIA, Dell, AWS, Azure, as well as any major OSS startup companies in the CNCF space * Experience in channel/solution sales, tech alliances, or field/partner marketing * Background in infrastructure tools, platform engineering, and open source business models preferred Benefits We offer the following benefits: * Competitive Salary: We offer a competitive compensation package, including equity. * Platinum-Level Insurance: Health, dental, vision, and life Insurance, including plans for you and eligible dependents (benefits vary depending on country). * Flexible Working Schedule: You have a doctor’s appointment or need to head to the supermarket to get groceries at 2pm? We won’t have an issue with that. To us, results matter more than clocking in and out at the same time every day. * Workplace Flexibility: We’re very flexible about where you work. We know things can change in life and we’re happy to adjust the work environment for you along the way. Why join a startup like vCluster Labs? Since we are a fast-moving startup, you will not be number 14,589 in our company but rather become an essential part of our team right from the start: * Fast Application Process: We will typically get back to you within a week. No need to polish your resume for us. Just send us some links (e.g. LinkedIn, etc.), answer a few questions about your previous experiences, and hop on a quick Zoom call with one of our team members to see if you’re a good fit. We will respond quickly and make hiring decisions within days rather than months. * Open-Minded Work Environment: You can always speak your mind - no company politics or unnecessary formalities. We are operating in a lean, honest, and efficient way and we are looking for different perspectives, constructive feedback and creative, motivated people who want to make a difference. * Grow With The Company: We are a small company right now but we are growing incredibly fast because we work on something that has a lot of value to engineering teams in large enterprises. Joining vCluster Labs early will give you the chance to advance much faster to the next step on the career ladder than in any larger company. * Responsibility From Day 1: You will see right from the start that your work will immediately have an impact in our company and you can shape the future of this company together with the rest of our team. Grow with us and benefit from being part of this journey from the start. Culture & Values At vCluster Labs, we value and stand for: * Technical Excellence: We are determined to build best-in-class technology and ship high-quality software because we know that our users are engineers themselves. * Customer Obsession: We are going above and beyond to make our customers and users happy, which means striving for great usability, excellent documentation and support as well as fast response times for feature requests and bug reports. * Impressive Speed: From user feedback to shipping a new feature to address this feedback, we usually take less than a week in most cases and our users absolutely love us for this. * Bold Innovation: We are constantly questioning the state-of-the-art to find and address important issues in our space, even if that means abandoning any existing technologies and starting from scratch again. * Open Source & Open Mind: We are actively contributing and maintaining open-source projects and we believe that building an open-minded team culture that respects different perspectives and welcomes constructive feedback is equally paramount to our success. vCluster Labs provides equal opportunities for all candidates. We celebrate diversity and are committed to creating an inclusive work environment for everyone who becomes part of our team. We are also actively promoting measures to reduce bias throughout our hiring process to ensure that everyone gets the same opportunities. Compensation Range: $160K - $200K

Job Description General Manager — Roofing Leads Marketplace Build the #1 roofing leads marketplace inside a category leader. We’re a U.S. lead-generation powerhouse (#1 by volume) launching several new verticals — and Roofing is first. We’re hiring the operator-founder who will take this business from 0→1→N, own the P&L, and turn velocity into market share. Why this role matters * Turn a proven cross-vertical playbook into the go-to source of high-intent roofing leads nationwide. * Orchestrate the liquidity flywheel: attract quality homeowners, onboard and retain top contractors, optimize pricing and routing. * Convert growth into durable unit economics (strong LTV/CAC), best-in-class QA, and brand trust in a fragmented category. * Hire and lead a small, elite team to scale fast without breaking customer experience. What you’ll lead & own * Full P&L for the Roofing business; quarterly planning, forecasting, and budget discipline. * GTM: define ICPs (homeowners & contractors), positioning, pricing, and channel mix (search, affiliates, partnerships, paid social). * Supply & demand liquidity: contractor acquisition, onboarding, SLAs, churn prevention, incentives. * Lead quality & routing: verification, scoring, geo-targeting, real-time dispatch (<30s), refunds/disputes policy. * Performance marketing: daily experimentation, creative testing, ROI tracking, attribution truth. * Product & data: collaborate with engineering/design on scoring models, antifraud, dashboards; instrument metrics end-to-end. * Operations: playbooks, QA, compliance, payments, vendor management (dialers/call centers, data providers). * Team: hire A-players across growth, ops, partnerships; build a culture of ownership and speed. Your first 90 / 180 days — outcomes 90 days: * Launch pilots in 3 states, sign 150+ active contractors with >80% KYC/QA pass. * Stand up routing with SLA <30s, refund rate <3%, fraud-rate <1%. * Hit first revenue milestone and prove LTV/CAC ≤ 6 months payback on core channels. 180 days: * Expand to 10–12 states, 500+ active contractors, CSAT/NPS >60. * Scale 2–3 profitable channels; introduce dynamic pricing and higher-intent products (appointments, live-transfers). * Close 2 strategic partnerships (manufacturers/associations/affiliates). * Publish operating cadence: weekly KPI reviews, monthly P&L, quarterly roadmap. You’ll thrive here if you… * Are an operator-builder who loves messy 0→1 and makes decisions with incomplete data. * Write clearly, think in experiments, and ship daily. * Are obsessed with customer outcomes and unit economics. * Prefer ownership over consensus and do your best work at startup speed. Must-haves * 7–10+ years in two-sided marketplaces or home services (lead-gen, gig, local services) with direct P&L accountability. * Evidence of scaling a program from zero to multi-state with strong retention and QA. * Hands-on with performance marketing, funnel analytics, pricing, and ops playbooks. * Experience leading small, senior teams; recruiting, goal-setting, coaching. * US-friendly time zones; excellent written English. Nice-to-haves * Roofing/home improvement domain knowledge. * Lead verification/antifraud, call-center/dialer stacks (e.g., routing, QA), appointment products. * Partner sales, channel deals, associations/manufacturers. * Spanish a plus. What we offer * Compensation: ${base_range} + bonus + meaningful equity (tell us what great looks like for you). * Remote-first, travel ~15–25% for market launches and partner events. * A proven multi-vertical playbook, real budget, and the autonomy to move fast. * A culture that values ownership, clarity, speed, and candor. How to apply (2 steps) * Send your resume/LinkedIn. * Mandatory Application Step (short & sweet): in 5–7 sentences, outline the fastest experiment you’d run to sign 100 qualified roofing contractors in 14 days (channels, offer, QA, risk). Loom (2–3 min) optional. We review every application and respond. We welcome candidates from all backgrounds and life experiences. If you’re excited about the role but don’t meet every single bullet, please apply — you might be exactly who we need.

Job DescriptionPOSITION TITLE: Director of Residential and Program Mentoring Services Who is EMPath? Economic Mobility Pathways (EMPath) is a 200-year-old Boston-based nonprofit that transforms lives by partnering with families to move out of poverty and provides other organizations with the tools to do the same. As a leading nonprofit innovator that combines direct services, a global learning network, robust research, and advocacy, we offer a wide range of rewarding career opportunities. ABOUT THE ROLE: The Director of Residential and Program Mentoring Services plays a critical leadership role in the operation and advancement of EMPath’s Hastings House Emergency Assistance Shelter. This position oversees the development and implementation of high-quality residential services and Mobility Mentoring practices. The Director ensures programmatic compliance, supervises staff, contributes to strategic goals, and promotes a safe and trauma-informed environment for families. The role demands strong collaboration with internal departments, as well as external stakeholders and funders. RESPONSIBILITIES: * Oversee day-to-day residential operations to ensure compliance with EMPath and EOHLC policies. * Supervise, coach, and evaluate Program Supervisors and Program Mentors using the Mobility Mentoring® model. * Conduct audits of APRICOT and ETO databases to monitor participant outcomes and service quality. * Develop and manage departmental work plans and budgets in coordination with leadership and finance. * Lead weekly team meetings and facilitate cross-functional collaboration with Housing, Facilities, and Food Services. * Ensure timely rehousing of participants and oversee required housing documentation. * Provide direct service coverage as needed and maintain regular presence in the shelter environment. * Lead staff onboarding, training, and ensure annual internal training compliance (40 hours per staff). * Participate in strategic planning, internal/external presentations, and special projects with the Center for Learning and Practice (CLP), and Research & Evaluation (R&E). * Serve as on-call leadership support on a rotating basis. * Represent EMPath in external meetings and partnerships. SKILLS AND COMPETENCIES: * Leadership experience and ability to manage diverse teams. * Deep understanding of trauma-informed care, child development, and housing instability. * Strong communication and conflict-resolution skills. * Comfort working in high-pressure residential settings. * Experience with de-escalation, crisis intervention, and safety planning. * Familiarity with database systems and Microsoft Office. * Knowledge of labor laws, hiring practices, and program budgeting. * Bilingual skills in Spanish or Haitian-Creole preferred. EDUCATION AND EXPERIENCE: * Bachelor’s degree in a related field required; Master’s degree preferred. * Minimum 2 years of supervisory experience. * Minimum 2 years of experience in a residential facility required. WORKING HOURS: This is a full-time position structured around standard daytime hours, with flexibility for shift variations and on-call coverage as part of a rotation. PAY TRANSPERENCY: The pay range for this position is $85,000 - $87,000 annually. PHYSICAL DEMANDS / WORK CONDITIONS: Position requires walking, sitting, bending, and light lifting (up to 25 lbs). Must be able to operate standard office equipment and work in a residential shelter environment. Periodic stress and the ability to follow detailed verbal/written instructions are expected. WHY EMPATH? * The meaningful work: Disrupting poverty and supporting families on their path to economic mobility. * Collaborative team culture: Join a passionate and mission-driven staff working together to achieve impactful goals. * Commitment to learning: Access to professional development, internal trainings, and tuition assistance. * Competitive benefits: Retirement planning, healthcare coverage, and more. EMPath is committed to recruiting, hiring, and sustaining a diverse workforce. All qualified individuals, regardless of race, color, national origin, religion, gender expression, sexuality, age, disability, or veteran status, are strongly encouraged to apply. We are an EEO/AA/ADA/ADEA employer based in Boston, Massachusetts. All offers of employment at EMPath are contingent upon a clear background check.

Job DescriptionJob description Sales Manager Job Description A Snapshot of WFS Group: WFS Group is a fast paced, high performance sales agency that provides what is referred to as “done for you sales” services to our clients. Think of a lead generation based marketing agency…. But focused on sales! Put simply, our clients outsource their sales department to us and we sell their services/packages to help them scale faster than ever before while changing as many people’s lives as possible. The main verticals we service are in the online, digital marketing based community with companies that have educational programs that teach high paying skill sets which is referred to as “alternative education.” We sell a range of transformative programs and packages including everything from business consulting programs, to programs that teach people how to invest in real estate, learn mergers and acquisitions and many many more. The world is changing and so is the education space with college application and admission rates down significantly. Bespoke alternative education is a multi billion dollar a year industry and growing, and you can be a part of the gold rush. We believe people’s dream lives are just on the other side of receiving the right information- we’re responsible for getting that to them. Competitive Comp Structure & Earning Potential! Selling Life Changing Products! Managing Top Performing Fully Remote Sales Teams! Position Overview: As an outsourced sales company, one of the main ways we differentiate ourselves is by positioning that we are not just “done for you sales” but rather “done for you sales operations.” The distinction is that while competitors just simply provide the sales talent, we bring a more comprehensive solution that includes sales management and all of our scaling systems. Needless to say, the Sales Manager is a critical role in our sales management infrastructure, and in the overall solution we provide to our clients.. The way our management structure is designed is that each Sales Manager oversees a few key accounts depending on the size, sales volume, and overall workload. This dynamic role varies in day to day responsibilities based on the specific demands of the assigned accounts and the critical areas of focus, but includes overseeing pipeline management, consistently conducting call reviews, evaluating rep performance, ensuring CRM data & reporting accuracy to make projections, identify training & rep development opportunities, and consistently suggesting operational improvements to maximize sales and find new levels of untapped potential for the prospective accounts. You SHOULD apply to this role if: * You have sales management experience managing large teams * You have extensive experience working in lead generation based businesses * You are great at managing the qualitative side of sales (culture, training, rep development) AND quantitative side of sales (data, sales metrics, performance KPIs, and quotas) * You have a bunch of experience driving efficiency through tech stack & process to minimize revenue leakage * You have experience managing sales teams in the high ticket alternative education space (huge plus) * You understand the importance of sales enablement & can help ideate & give input on sales material * You know how to lead and motivate high intensity sales teams * Sales tech and spreadsheets don't stress you out * You understand the importance of establishing a feedback loop with marketing * You’ve had challenges finding your current role exciting * You’re stuck in a mundane repeatable process working in a static environment * You believe in the power of data and use it to make informed decisions * You enjoy fast paced energetic environments * You LOVE learning new things & having fun at the same time You SHOULD NOT apply to this role if: * You are NOT an independent thinker * You don’t have real experience managing sales teams through data & forecasts * You haven’t managed a sales team with at least 5 or more sales reps * If you think it would be lame to help sales teams grow lightening fast * If you can’t learn CRM systems and manage through reports * You are absolutely clueless when it comes to understanding lead generation * You get frustrated easily instead of looking at challenges as a puzzle to solve * You are NOT teachable and do NOT seek personal development * You eat your pizza with ranch (may be flexible on this one) Major Roles & Responsibilities: * Evaluates lead flow ratios and rep capacity on a daily basis * Works closely with marketing teams on lead flow initiatives to ensure profitable return on ad spend for our accounts * Tracks and monitors sales reps’ pipelines to ensure best lead management practices * Consistently managing out of the CRM to find and prevent missed opportunities * Run all daily sales syncs * Create sales trainings for sales training center (STC) * Enforce adherence to sales process SOPs * Reviews and analyzes calls recordings and creates call reviews for training purposes * Helps strategize deals with sales reps to increase sales * Maintains projections and manages sales quotas * Track and evaluate sales rep performance to make data driven decisions * Exemplify the WFS core values & display rep spotlights * Review all end of day reports from sales reps * Attend all account status meetings * Study account offers/product knowledge (training center resident expert) * Communicate staffing needs based on capacity & performance * Assist the CSO & recruiting team in interviewing and hiring new sales reps * Onboarding, training, and ramping new sales reps * Identify sales enablement assets & process improvements * Work with the sales integrators on all data, reporting, & CRM accuracy * Communicate to sales integrator all tech related tasks * Takes complete revenue ownership Job Type: Full-time Pay: $100,000.00 - $175,000.00 per year Schedule: * Monday to Friday Work Location: Remote Compensation Range: $100K - $175K

Job DescriptionJob description A Snapshot of WFS Group: WFS Group is a fast paced, high performance sales agency that provides what is referred to as “done for you sales” services to our clients. Think of a lead generation based marketing agency…. But focused on sales 🤪Put simply, our clients outsource their sales department to us and we sell their services/packages to help them scale faster than ever before while changing as many people’s lives as possible. The main verticals we service are in the online, digital marketing based community with companies that have educational programs that teach high paying skill sets which is referred to as “alternative education.” We sell a range of transformative programs and packages including everything from business consulting programs, to programs that teach people how to invest in real estate, learn mergers and acquisitions and many many more. The world is changing and so is the education space with college application and admission rates down significantly. Bespoke alternative education is a multi billion dollar a year industry and growing, and you can be a part of the gold rush. We believe people’s dream lives are just on the other side of receiving the right information- we’re responsible for getting that to them. Competitive Comp Structure & Earning Potential! Selling Life Changing Products! Managing Top Performing Fully Remote Sales Teams! Position Overview: As an outsourced sales company, one of the main ways we differentiate ourselves is by positioning that we are not just “done for you sales” but rather “done for you sales operations.” The distinction is that while competitors just simply provide the sales talent, we bring a more comprehensive solution that includes sales management and all of our scaling systems. Needless to say, the Sales Director is a critical role in our sales management infrastructure, and in the overall solution we provide to our clients.. The way our management structure is designed is that each Sales Director oversees a few key accounts depending on the size, sales volume, and overall workload. This dynamic role varies in day to day responsibilities based on the specific demands of the assigned accounts and the critical areas of focus, but includes overseeing pipeline management, consistently conducting call reviews, evaluating rep performance, ensuring CRM data & reporting accuracy to make projections, identify training & rep development opportunities, and consistently suggesting operational improvements to maximize sales and find new levels of untapped potential for the prospective accounts. You SHOULD apply to this role if: * You have experience managing sales teams in the high ticket alternative education space (Required) * You have extensive experience working in lead generation based businesses * You are great at managing the qualitative side of sales (culture, training, rep development) AND quantitative side of sales (data, sales metrics, performance KPIs, and quotas) * You have extensive experience driving efficiency through tech stack & a process to minimize revenue leakage * You understand the importance of sales enablement & can help ideate & give input on sales material * You know how to lead and motivate high intensity sales teams * Sales tech and spreadsheets don't stress you out * You understand the importance of establishing a feedback loop with marketing * You’ve had challenges finding your current role exciting * You’re stuck in a mundane repeatable process working in a static environment * You believe in the power of data and use it to make informed decisions * You enjoy fast paced energetic environments * You LOVE learning new things & having fun at the same time You SHOULD NOT apply to this role if: * You are NOT an independent thinker * You don’t have real experience managing high ticket sales teams through data & forecasts * You haven’t managed a sales team with at least 5 or more sales reps * If you think it would be lame to help sales teams grow lightening fast * If you can’t learn CRM systems and manage through reports * You are absolutely clueless when it comes to understanding lead generation * You get frustrated easily instead of looking at challenges as a puzzle to solve * You are NOT teachable and do NOT seek personal development * You eat your pizza with ranch (may be flexible on this one) Major Roles & Responsibilities: * Evaluates lead flow ratios and rep capacity on a daily basis * Works closely with marketing teams on lead flow initiatives to ensure profitable return on ad spend for our accounts * Tracks and monitors sales reps’ pipelines to ensure best lead management practices * Consistently managing out of the CRM to find and prevent missed opportunities * Run all daily sales syncs * Create sales trainings for sales training center (STC) * Enforce adherence to sales process SOPs * Reviews and analyzes calls recordings and creates call reviews for training purposes * Helps strategize deals with sales reps to increase sales * Maintains projections and manages sales quotas * Track and evaluate sales rep performance to make data driven decisions * Exemplify the WFS core values & display rep spotlights * Review all end of day reports from sales reps * Attend all account status meetings * Study account offers/product knowledge (training center resident expert) * Communicate staffing needs based on capacity & performance * Assist the CSO & recruiting team in interviewing and hiring new sales reps * Onboarding, training, and ramping new sales reps * Identify sales enablement assets & process improvements * Work with the sales integrators on all data, reporting, & CRM accuracy * Communicate to sales integrator all tech related tasks * Takes complete revenue ownership Job Type: Full-time Pay: $120,000.00 - $250,000.00 per year Compensation package: * Bonus opportunities * Commission pay * Uncapped commission Schedule: * Monday to Friday Work Location: Remote Compensation Range: $120K - $250K

Job DescriptionDescription: Under direct supervision of the Medical Call Center Manager, the Medical Call Center Representative will provide patients with superior access by creating opportunities for patients to have their needs, preferences, and expectations for care, information, and support met at all points in their care journey. Duties include, but are not limited to, being one of the first contacts to our Health Center: answer calls from patients and other health care facilities/providers, determine the caller's need, help them with their request directly or transfer/take messages as required, proactively identify issues and work to resolve them in areas involving patient satisfaction, and patient flow. Using standard work documents and workflows to determine how to best help callers. Some examples include: determine which provider or department to contact, make an appointment, document patient requests within our EMR, update patients on the status of their referrals and medication refill request whenever possible. Representative Duties: Provide excellent customer service • Greet each client in warm, welcoming, and professional manner, • Log information on calls received, where required to maintain detailed and accurate records, • Provide clients with correct and accurate information regarding Fenway Health services and providers, • Refer unusual or difficult situations to Supervisor, • Act as a liaison for the patient and health center by troubleshooting patient needs to secure a 1 to 2 call resolution, • At all times maintain patient confidentiality, • Schedule appointments according to patient needs and provider availability, • Using standardized workflows, document caller needs within EMR based on reason for call, • Accurately record patient request in EMR document, • Determine how to best serve caller’s request by referencing established work flows (ex: medical advice call flow, prescription request call flow, records request call flow)Requirements:, • Minimum of high school graduate or equivalent, • Minimum of 1 year of experience in a healthcare setting, • Able to communicate in a professional and appropriate manner, • Strong technical proficiency in Microsoft (Outlook, Excel, Word), scheduling software and electronic medical records systems (Epic or equivalent), • Willingness to work with a diverse patient population, • Strong problem solving and complex patient management skills

Job Description Adecco Staffing is working with a medical call center company in Boston, MA. We are looking for experienced Call Center Representatives on 1st & 2nd shift. This is a temp-to-perm opportunity. 1st shift - Between 7:00AM-6:00PM- requires working either every Saturday or Sunday. You will have 1 weekend day off and another day off , the days off may not be consecutive. 2nd shift - Between 2:00PM-11:00PM- requires working every Saturday. You will have every Sunday off, and 1 weekday off. Days off may not be together. Pay Rate Range: $20 - $24 per hour Responsibilities Include: · Serve as frontline operator for clients both during peak times and off-hours for various private medical offices and businesses. · Take messages for non-urgent situations (i.e. appointments, prescription refills, doctor’s notes) and page on call medical staff with urgent situations. · Answer main line for several hospitals and medical practices and serve as first point of contact for their incoming calls. · Responsible for efficiently and courteously handling calls and directing them to the appropriate department or individual. · Answer emergency code calls and providing quick response to call ins. Qualifications include: · Prior call center experience required. · Previous experience in medical call center preferred. · Typing speed of 40 words per minute preferred. · Clear & professional speaking voice. · Ability to maintain customer service. · High School diploma required. If you are interested & qualified, please apply directly to this job posting with your updated resume! Pay Details: $20.00 to $24.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description This position is 100% in the office Job purpose Provides quality information and exceptional member service and support by telephone and/or electronic communications. Adhere to the PICK US culture through exceptional member service during every member interaction. Handles all member transactions with complete discretion and confidentiality. Duties and responsibilities The Contact Center Associate is a key role within the Contact Center focused on providing exceptional service to Mass Bay Credit Union members in line with the credit union's multi-channel service strategy. Primary responsibilities involve communicating with members and prospects via phone, email, ITM and secure messaging. This role offers the development of skills and job knowledge providing for advancement opportunities across the organization. Member Service Experience • Verbal and written customer service skills across multiple communication channels, • Process transactions, member correspondence via the telephone and all electronic communications., • Provide outstanding member experience to Mass Bay members and prospects via phone, email, ITM, secure messaging and other channels utilized by the Credit Union., • Ability to support the departments' efforts to deliver exceptional member experience., • Review and complete online membership applications. Ensure all necessary documentation has been received and applicants meet the guidelines of membership acceptance., • Be able to demonstrate a high level of proficiency with Mass Bay Credit Union's products and digital technology offering. Operational Proficiency • Assumes additional responsibilities including projects, testing, training, etc. commensurate with experience. Embrace new and emerging technologies to support operations and members through flexibility and the ability to learn and adapt to change., • Work as team within the Contact Center and across Mass Bay Credit Union; Collaborate. Communicate. Support., • Identifies and reports fraud or suspected fraud occurrences. Is continuously aware of fraud engineering threats and knows what action to take to protect members and the Credit Union., • Transfer calls to the appropriate department., • Initiates address changes, member contact information updates, stop payments, debit card ordering, debit card cancellation, fraud disputes and account inquiries through each electronic channel utilized by the Credit Union. Business Acumen and Technical Knowledge • Proficient utilizing desktop applications such as MS Office (Excel, Word, Exchange), • Proficient with mobile technology/platforms/devices, personal computing systems, apps, and email/messaging platforms, • Systems proficiency and navigation, • Digital Technology (includes online banking & mobile platforms) Support "PICK US" • Submit referrals to other Mass Bay Credit Union departments to expand existing member relationships., • Strong advocacy for the Mass Bay Credit Union brand, • Engage in growth activities to include uncovering member needs, offering solutions, closing the business, follow-up, outbound calling and recording each point of member contact in the Credit Union's system of record. Qualifications • Associate or bachelor's degree and/or 6 months - 2 years' experience in a banking/financial services and/or contact center experience preferred Working conditions • Works mostly at desk with a chair., • Traveling to other branch locations may be required. Physical requirements • Ability to lift and carry objects up to 25 pounds., • Ability to use a keyboard, monitor and other standard office equipment. Direct reports N/A Job Posted by ApplicantPro

Job DescriptionJob description In our world, “high ticket” is anything with a price point of about $10k or above. We firmly believe that some of the most talented sales professionals in the world are underpaid because they’re in the wrong vehicle selling the wrong product. We take pride in seeking out top talent, developing them further into highly trained closers, and enabling them to reach new levels of earning potential through high ticket sales with WFS Group. Put simply, there are a handful of things a sales role needs to provide for you to maximize earning potential: high quality leads, high deal velocity, high average sales price, short sales cycle, a strong commission structure, and solid systems & training to support you; we provide all of that. If your current position is missing any one of those key elements, you owe it to yourself to apply and find out for yourself. Competitive Commission Structure & Earning Potential! Selling Life Changing Products! Inbound Leads from Word Class Marketing! A Snapshot of WFS Group: WFS Group is a fast paced, high performance sales agency that provides what is referred to as “done for you sales” services to our clients. Think of a lead generation based marketing agency…. But focused on sales! Put simply, our clients outsource their sales department to us and we sell their services/packages to help them scale faster than ever before while changing as many people’s lives as possible. The main verticals we service are in the online, digital marketing based community with companies that have educational programs that teach high paying skill sets which is referred to as “alternative education.” We sell a range of transformative programs and packages including everything from business consulting programs, to programs that teach people how to invest in real estate, learn mergers and acquisitions and many many more. The world is changing and so is the education space with college application and admission rates down significantly. Bespoke alternative education is a multi billion dollar a year industry and growing, and you can be a part of the gold rush. We believe people’s dream lives are just on the other side of receiving the right information- we’re responsible for getting that to them. Position Overview: We’re looking for top performing sales professionals that are grateful to wake up to a full calendar of leads and are addicted to chasing the rush of the deal! This role is a closer position which will primarily consist of taking inbound scheduled sales calls generated from our marketing efforts, taking the leads through the WFS proprietary selling framework, managing your pipeline, and maximizing revenue by generating sales. Although this role is NOT an outbound role, we are NOT looking for lazy closers. We want hungry, ambitious, and grateful closers that aren’t afraid to dial additional opportunities in between scheduled calls. If you are a self-motivated and growth-driven individual, we encourage you to apply for this opportunity. Why High Ticket Closers LOVE WFS Group: * Fully location independent (remote position) * Set your own hours, manage your own calendar * $10-15k average deal value * 10-14 day average sales cycle * Consistent inbound lead flow * Huge earning potential for those that are willing to hustle * Word class sales training & weekly team coaching * High Performance Culture (A players only) * Offers that change our customers lives!! Responsibilities: * Consistently increase product knowledge by consuming the content in the sales training center. * Participate in daily sales syncs via zoom to discuss sales initiatives, study sales call game tape, and strategize around the pipeline. * Follow the WFS proprietary selling framework to take leads through the sales process (training provided). * Engage in deep question led discovery dialogue to identity challenges, pain points, and gaps that create the need, desire, & urgency for WFS products and services. * Build and maintain relationships with leads, using a consultative sales approach to understand their goals, objectives, and dominant buying motives. * Utilize WFS sales material & tools to deliver persuasive sales presentations via zoom that speak to core desires, highlighting the key benefits and value of WFS products and services. * Achieve or exceed sales quotas and targets, consistently meeting or exceeding sales performance expectations. * Adhere to CRM best practices to track and manage sales activities, including lead management, follow-up, and accurate forecasting. * Collaborate with cross-functional teams to ensure a seamless and successful sales process. * Display WFS core values at all times to contribute to a high performance culture. Requirements: * 2 years of previous experience in high ticket sales or consultative sales process, with a proven track record of closing deals and driving revenue. * Effective communication and presentation skills. * Self-starter with a strong drive for success. * Ability to work independently and manage time effectively. * Excellent people skills with the ability to create rapport. * Experience and working knowledge of CRM systems. You SHOULD apply if: * KNOW you were born to be a top producer/top earner * You have extensive experience in phone/zoom sales * You’re hungry with tenacity and not a spoiled lazy closer * Bring energy and enthusiasm to every room you’re in * You’re a strategic individual and thoroughly enjoy the sales process * You’re extremely coachable and disciplined * You can learn and adapt quickly in a fast paced sales environment * You have advanced sales experience * You consider yourself to be of the most elite sales professionals out You should NOT apply if: * Aren’t all of the things listed above * Can’t commit to learning our systems, processes, and offer * Don’t work well in a structured team setting with other top performers * Don’t have amazing communication skills * Are a one trick pony and not a dynamic individual * Get stressed out in fast paced operations * NEED results overnight * Don’t have legit sales experience * Are lying about your experience Job Type: Full-time Pay: $90,000.00 - $150,000.00 per year This position is an Independent Contractor Role - 1099 Flexible Schedule: * Monday to Friday Work Location: Remote Compensation Range: $90K - $240K