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Live Nation is hiring full time employees to work for the Coney Island Amphitheater for the upcoming season. Please see details below, and apply if you have the requirements! Ushers, Ticket Takers, Guest Ambassadors - $18.75/hr MUST have full time availability Must have 2 years of experience in a customer service/guest service role
A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses
Seeking to hire a Manager of Membership and Fitness who will be situated at Crown Heights, Brooklyn NY. The site is located in Brooklyn's vibrant Crown Heights neighborhood. The Center serves as a cornerstone for community engagement, creativity, and growth. The center offers a variety of programs, from dance classes to cultural events, bringing people together in a dynamic and welcoming environment. The Manager of Membership and Fitness reports to the Managing Director overseeing the business. The role is responsible for the fitness center, wellness room and membership department's daily operations and planning. This full-time on-site position requires a highly motivated individual with strong selling skills to drive membership growth and retention while meeting sales targets. In addition to overseeing all aspects of membership and fitness services, this role will supervise the Membership Advisor and Personal Trainers, ensuring they align with the department's goals and standards. The Manager will also work closely with the team to create and implement sales strategies, maintain high-quality experiences for members, and enhance the center's offerings. Responsibilities - Maintain clear and open communication with the Managing Director and other department heads as well as working collaboratively as needed. - Create and implement sales plans to drive membership and grow the fitness business within the Center. - Oversee membership and fitness operations. - Report on performance metrics implementing strategies for improvement as needed. - Manage and mentor the Membership Advisor, and Personal Trainers providing guidance and ongoing support with a continuing learning philosophy for their success. - Conduct regular team meetings, daily check-in huddles to keep staff knowledgeable about center happenings, and ensure high standards are being met. - Empower and develop talent and reinforce a culture of high performance, positivity, and motivation. - NOTE : This hire will be authorized to deliver personal training sessions outside of their regular assigned hours/schedule if interested. Qualifications - Minimum of 2 -3 years of experience in membership sales and/ or fitness management along with related administrative knowledge required. Computer literacy a must including familiarity with MicroSoft Office 356, EZFacility, Mindbody and Salesforce. - Strong sales background and customer service experience also required (sales, health and wellness, retail, restaurant, fitness). - Experience onboarding, training, coaching, and developing high-performing teams a plus. - Genuine passion for fitness, health and wellness with an ability to engage and motivate the community. - Positive communicator with strong written and verbal communication skills. - Proactive problem-solving skills and a customer-focused mindset. - CPR certification or a willingness to acquire CPR certification within 30 days of employment
Bronxworks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and is guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 37 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. RESPONSIBILITIES Provide direct services to clients, including intake, engagement, assessment, referral, service plan development and follow-ups. Attend monthly Community board, NYPD and other stakeholder’s meetings to promote program, center activities or events. Monitor and recruit interns and volunteers Monitor and document client progress toward service plan goals. Will increase Pyramid Community Service Program community engagement and assist Director with creating engaging programming to enhance Pyramid Community Service Program awareness. Will conduct in-house audits on files and facility to make sure we complies with DOH and DYCD. Document all interactions with, or on behalf of, clients. Build community partnerships to strengthen center’s community resources. Provide general clerical support, including filing, faxing, word processing, typing, photocopying, and data entry. Answer telephones, take messages and direct calls to the appropriate parties. Report to, and meet with, supervisor on a monthly basis. Complete program reports on a monthly basis or more frequently as required. Assist with special projects as required. Perform additional duties as assigned by Director. QUALIFICATIONS High School diploma or equivalent credential required. A minimum of 1-years of relevant work experience. Proficiency in English required; proficiency in a second language preferred. Strong oral and written communication, time management and organizational skills are necessary. Proficiency in Microsoft Office suite and other standard business technology is required. PHYSICAL REQUIREMENTS Ability to use a computer for prolonged periods. Ability to occasionally lift and/or move up to 10 pounds. Ability to stand, walk, or sit for long periods of time. Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork. Ability to bend and retrieve objects and/or documents. Ability to travel in the boroughs of New York City and its adjacent counties via public transportation. Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity, and in accordance with federal, state and local laws, does not discriminate unlawfully against employees and applicants for employment on the basis of age, color, creed, disability, marital status, military status, national origin (including ancestry), predisposing genetic characteristic, race, sex, gender, actual or perceived sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality and asexuality), status as a victim of domestic violence, or any other characteristic protected by law. This commitment applies to all terms, conditions and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination.
Responsibilities: - Maintaining cleanliness of resident’s room and work areas - Helping residents maintain independence, promoting dignity and physical safety of each resident - Participating and assisting residents with activities of daily living (i.e. bathing, dressing, toileting, grooming, ambulation, transferring, eating) as instructed - Engaging residents in life skills and other life enrichment activities Qualifications: - Certified Nurse’s Aide certification preferred - High School diploma/GED - 1 to 2 years of experience working with seniors required - Ability to communicate effectively with Residents, management and co-workers - Superior customer service skills - Ability to handle multiple priorities - Must demonstrate good judgment, problem solving and decision-making skills
Laundry Capital will be hosting a interviewing event this coming Wednesday April 9th at 10AM. The positions: AGM: Description: Partner with the General Manager to drive exceptional customer experiences and operational excellence. In this leadership role, you'll manage wash, dry, and fold services while maintaining pristine store conditions, promoting laundry products, and fostering a welcoming environment. Requirements: 4 years of work experience and 1+ years in retail, service, sales, or operational management. Pay: $18 - $20 per hour (Full time 32-40 hours a week). GM: Description: Drive exceptional customer experiences and operational excellence. In this leadership role, you'll manage wash, dry, and fold services while maintaining pristine store conditions, promoting laundry products, and fostering a welcoming environment. Requirements: · 5 years of work experience, minimum and 3+ year in supervisory/management position Pay: $22 - $25 per hour (Full time 36-40 hours a week). We will go over the positions in detail during Wednesdays meeting and prescreen candidates for the position who then will meet with the employer and be interviewed. If you are interested you can come to Workforce1 Brooklyn hub located at: 9 Bond Street Fifth Floor Brooklyn NY 11201 Please expect to be here for 2-3 hours.
Strong knowledge of technology and gaming. Experience in coaching, teaching, or mentoring. Excellent communication and interpersonal skills. Ability to create engaging and interactive learning experiences. Passion for helping others succeed. Familiarity with various gaming platforms and technologies. Ability to adapt to different learning styles and needs. Schedule: 6 PM - 10 PM (Mon-Fri), Saturday flexibility.
La'Dorch Home Care (HSM Personal Care) is actively recruiting Certified HHAs and PCAs for full-time and part-time positions, offering $18.55 per hour plus benefits. They are looking for candidates in all 5 boroughs (especially the Bronx) and Westchester. Certified HHAs and PCAs only (no training provided) No experience needed Open to English and non-English Speakers (Specifically there is a demand for Spanish, Russian, Mandarin/Cantonese speakers. Haitian- Creole is not in demand at this time) Requirements: Current and active HHA or PCA certification (not expired) Original Identification for authorization to work in the US Original Social Security Card Covid Vaccine Card (optional) Direct Deposit or Personal void Check (optional) 2 Professional reference letters Physical form (not older than a year) Rubella (Lab report with titers required) Rubeola (Measles) (Lab report with titers required) QuantiFERON (if positive, a chest x-ray photo is required) Drug test (with laboratory results)
Responsibilities Include: · Conducting regular inspections of the premises to identify any potential fire hazards, such as faulty wiring, flammable materials, or blocked emergency exits. · Keeping a close watch on high-risk areas, especially where hot work (like welding) is being performed or where there are combustible materials. · Maintaining detailed logs of patrols and inspections, noting any hazards found and actions taken to mitigate them Fire Extinguishers: Checking that fire extinguishers are properly charged and accessible. Sprinkler Systems: Verifying that sprinkler systems are functional and not obstructed. Alarm Systems: Ensuring that fire alarm systems are operational and that any malfunctions are reported and addressed immediately. Position Details · Role: Fire Guards · Location: On-site · Employment Type: Full-time 40 hours a week · Pay rate: $16.50 · Schedule : All around the clock schedule Requirements: · Must be at least 18 years of age · Must have F-01 or F-03 For immediate hire · Attention to Detail: Being able to spot potential fire hazards quickly and accurately. · Physical Fitness: The ability to patrol large areas and respond quickly in an emergency. · Calm Under Pressure: Remaining calm and composed during emergencies to ensure effective response and evacuation. · Knowledgeable: Thorough understanding of fire safety regulations, equipment, and procedures. · Communication Skills: Clear and effective communication with occupants, management, and emergency services Candidates must bring all certificates, resume photo ID and SS card/ passport for immediate hire.
We're looking for a Culinary Cook to join our team. Culinary Cook Responsibilities: - Prepare hot and cold menu items which requires working on the grill, sauté station, salad-bar and on the service line; - Ensure the proper preparation, portioning and serving of foods as indicated on the menu cycle and the standardized recipes; - Taste and prepare food to determine quality and palatability. Qualifications: - Previous experience in Senior Living preferred - Experience with production methods, portion control and food handling safety required. - Great organizational skills a must - Strong communication skills - Attention to detail and presentation of food product is required. - Must be able to work weekends. We offer rewarding career opportunities that include: - Competitive wages - Access to wages before payday - Flexible scheduling options with full-time hours - Paid time off and Holidays (full-time) - Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) - 401(K) with employer matching - Paid training - Opportunities for advancement - Meals and uniforms - Employee Assistance Program
- Ability to work in an environment that is fast paced. - Must be able to have a flexible schedule that includes weekends and holidays. - Must be able to stand, walk, stoop, bend, and reach throughout your shift. - Must have excellent verbal communication skills. - Must be able to read and understand English. - Must be able to work outdoors in all weather conditions.
NYS Licensed Security Guards Payrate: $17.00 - $23.00 / per hour Qualifications/Requirements: - Must not have worked or currently working for Allied Universal. - Must have at least 1 year of security experience - Valid NYS Photo ID, required. - 8-hour & 16-hour Certificates, required. - Valid NYS Security License, required - Must be able to stand and patrol during shifts - Must be fluent in English (written and verbal)