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Department/Unit: HBD - Surgery Thoracic Work Shift: Day (United States of America) Salary Range: $83,200.00 - $128,960.00 RN for Cardiothoracic division outpatient office within the department of surgery. Collaborative team effort to provide optimum care to patients requiring scheduled and emergent surgical care. This position supports the thoracic team but also cross covers the cardiac team when required. Under the supervision of the Nursing Supervisor and Nurse Manager, the Ambulatory Care RN provides nursing support to primary and subspecialty providers. This is demonstrated by the use of the nursing process to work collaboratively with the healthcare team in planning, directing, providing, and evaluating patient care. The Ambulatory Care RN is defined within the department to provide patient care, triage, consultation, and referral among team members. Essential Duties and Responsibilities: Generally include the following. Other related duties may be assigned: Support for Self-Management * Enhances health literacy * Performs a baseline comprehensive needs assessment reflecting patient values, preferences, and goals (in person or via telehealth). * Analyzes patient care needs and utilizes a systematic approach to the delivery of care. * Provides age-appropriate direct patient care including family and patient. Advocacy * Negotiates and secures patient services; coaches the patient in self-advocacy * On the phone and at the office visit, listen to the patient and family goals and concerns. Works with patients, insurance companies, home care agencies, etc. to access providers, community services, medications. * With an initial order of medications, enteral formulas, - verifies if PA needed, or med not covered at all, reviewing other possible options for non-formulary med, clarifying orders, renewing orders Education and Engagement of the patient and family * Assess readiness to learn/learning styles. * Provides patient and family education taking into consideration cultural, religious, language, and motivational, physical, emotional, and cognitive factors into account in the teaching plan * On the phone or in the office instructs about nursing care plans related to results of labs, tests, procedures, medication changes, dietary changes, other changes in interventions. * Provides education regarding interventions and requests, “teach-back” to ensure understanding (in person and via telehealth). * Performs telephone triage including coordination of care and documentation. * Works with physicians and other resources to develop teaching tools for families and patients and/or utilizes educational resources on Intranet. Cross setting communication and transition * Develops the individualized care plan; care planning activities transcend barriers/transitions keeping the patient at the focus. * Nurses utilize evidenced-based practice to plan and implement nursing care plans (interventions and outcomes). * The plan is updated with every phone call, office visit, inpatient admission, etc. * Coordinates and collaborates between specialty and primary providers who develop and share the patient care plan across settings * Care plan transmitted between setting, changes, and updates communicated * Discusses the discharge plan of care for patients that are inpatient and coordinates follow-up interventions needed. * Coordinates admissions with communication regarding the plan of care. * Coordinates referral to the emergency room * Takes calls by MD offices to discuss coordination of care that cannot be addressed by faxing the most recent office visit note. * Works with other departments inside and outside of AMC to coordinate multidisciplinary care * Coordinates home care – setting up for supply deliveries, clarifying verbal orders * Coordinates infusions- insurance, orders, communication to patient, education * Supplies inpatients with educational information as needed * Coordinates referrals to social services departments, WIC * Facilitates the utilization of resources to meet patient outcomes (case management). * Writes letters of medical necessity as indicated * Participates in the patient throughput process in the clinic as indicated and needed (including vital signs, updating medical records, performing diagnostic procedures, assisting the physician and practitioners, facilitating teaching, end of appointment coordination of care) Coaching and counseling of patients and families * Answers questions patients have before and after provider visit. * Patients are directed to bring questions to the visit and/or calls and answers are secured, before, during, and after the visit (in person or via telehealth). * Documents properly, giving age-appropriate care, gathering data correctly (including vital signs), and facilitating care in a customer-friendly manner. * Performs diagnostic tests such as impedance studies, wireless capsule endoscopies Nursing Process * Assesses patient for knowledge understanding diagnosis, needs, treatment, expected outcomes of treatment. * The best evidence is used for interventions/outcomes; the care plan is routinely updated. Teamwork and Collaboration * Inclusion of teamwork in orientation and continuing education-interdisciplinary. * Enhanced utilization of interdisciplinary resources. * FMLA paperwork, CPS paperwork, 504 plans– coordination of care Patient-Centered Care planning * Motivational interviewing; eliciting patient’s goals and priorities. * Individualized care plan; care planning activities transcend barriers/transitions keeping the patient at the focus Understands and supports their role in regulatory /compliance issues/the health care team. * Maintain division medical records * Completes organized and quality documentation as required by the department. * Works with division physicians, administrative staff, and Nurse Manager to assure compliance with regulatory conditions and policies and procedures * Actively participates in the survey process in regards to accreditation * Maintains compliance with regulatory agencies * Realizes their role in Environment of Care Surveys. * Maintains a safe environment within the clinic and working office space * Maintains compliance with AMC standards for electronic system use * Maintains compliance with AMC Code of Conduct * Collaborates with administrative staff and physicians on the Quality Improvement Team to address clinical and non-clinical issues within the division * Locates regulations and policies and procedures online and know how to apply to current job * Utilizes educational resources on Intranet for self-education and education of other staff * Utilizes the Chain of Command as indicated * Ensures that medical equipment functioning properly and knows the process to manage failure as the need arises * Cross covers in other divisions within the department as needed * Orientation of new staff * Delegates daily tasks to appropriate clinical staff and ensures completion of tasks * Reviews and triages incoming test results as indicated within the division. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * HS diploma or GED * Graduate of state-accredited Registered Nursing program * Current license to practice professional nursing in the State of New York * Current CPR certification required. * Certification in specialty preferred Experience: * Skills required for the position: * Strong customer service orientation * Strong communication skills * Flexibility in time * Ability to effectively present information and respond to questions from physicians, patients, and their family members or other employees within the work setting. * Familiar with computer software including MS Word and Excel * Effective Written and Verbal Communication Skills * Experience with electronic health records is preferred * Ability to Maintain Confidentiality. * Thorough knowledge of organization, department, and/or section policies and practices related to position preferred * Ability to administer medications via all routes and ability to calculate medication doses. * Proficiency in the operation of standard office equipment (Adding Machine, Fax, Photocopier, Credit Card Machine) and clinical equipment (Sphygmomanometer, Electronic Vital Signs machine, pulse oximetry machine, infant scale, adult scale, and stadiometer), * Type 45-60 WPM on a Typewriter or Computer Work Environment (including Hazards): A clinical care setting requires the ability to lift a minimum of 10 pounds, extensive walking, and standing. May be subjected to infectious materials and chemicals (i.e. HLD Solutions, disinfectant sprays, or wipes). ***This is the best faith effort to clearly define the nature of this position; responsibilities may be added or deleted based upon the ever-changing needs of management. The individual in this position must have the ability to adapt to change and to be flexible concerning day-to-day work responsibilities. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: HBD - General Gynecology Practice Work Shift: Day (United States of America) Salary Range: $83,200.00 - $128,960.00 Registered Nurse (RN) – Full Time Ob/Gyn Office – Albany, NY Work schedule: Monday – Friday Our Ob/Gyn outpatient practice located in Albany, NY is seeking an RN to join our dynamic Women's Health team! We offer a friendly team-oriented work environment centered on efficient, compassionate patient care. Under the Supervision of the Nursing Supervisor and/or Nurse Manager, the RN provides nursing support to primary and subspecialty providers. This is demonstrated using the nursing process to work collaboratively with the health-care team in planning, directing, providing and evaluating patient care. The RN is defined within the department to provide patient care, triage, consultation and referral among team members. Essential Duties and Responsibilities include: • Completes organized and quality documentation as required by the department., • Facilitates the utilization of resources to meet patient outcomes (case management)., • Provides age appropriate direct patient care from the preparation of patients through the end of the office visit and all tasks in between including diagnostics, venipuncture, administration of medications, and assistance of physicians as needed., • Performs telephone triage including coordination of care and documentation., • Schedules tests and procedures as indicated within the division and obtains prior authorizations as needed., • Works with other departments inside and outside of AMC to coordinate multidisciplinary care, • Participates in the patient throughput process in the clinic as indicated and needed (including vital signs, updating medical records, performing diagnostic procedures, assisting the physician and practitioners, facilitating teaching, end of appointment coordination of care), • Works with division physicians, administrative staff and Nurse Manager to assure compliance with regulatory conditions and policies and procedures, • Delegates daily tasks to appropriate clinical staff and ensures completion of tasks, • Reviews and triages incoming test results as indicated within the division Minimum Qualifications: • Associate’s degree of a state accredited Registered Nursing program is required, • NYS current RN licensure is required, • Previous nursing experience in an ambulatory care setting or at least 1 year of nursing experience obtained outside an ambulatory care setting, • NST and/or Fetal Heart Monitoring training/certificates are highly desired, • Labor & Delivery, Ob/Gyn, or Maternity Services experience is preferred but not required * Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: HBD - Maternal-Fetal Practice Work Shift: Day (United States of America) Salary Range: $83,200.00 - $128,960.00 Our Ob/Gyn outpatient practice located in Albany, NY is seeking an RN to join our dynamic Women's Health team! We offer a friendly team-oriented work environment centered on efficient, compassionate patient care. We are looking for a candidate excited to provide compassionate and capable patient and clinician support for outpatient procedures and other needed care. Under the Supervision of the Nursing Supervisor and/or Nurse Manager, the RN provides nursing support to primary and subspecialty providers. This is demonstrated using the nursing process to work collaboratively with the health-care team in planning, directing, providing and evaluating patient care. The RN is defined within the department to provide patient care, triage, consultation and referral among team members. Monday - Friday Our Ob/Gyn outpatient practice located in Albany, NY is seeking an RN to join our dynamic Women's Health team! We offer a friendly team-oriented work environment centered on efficient, compassionate patient care. We are looking for a candidate excited to provide compassionate and capable patient and clinician support for outpatient procedures and other needed care. Under the Supervision of the Nursing Supervisor and/or Nurse Manager, the RN provides nursing support to primary and subspecialty providers. This is demonstrated using the nursing process to work collaboratively with the health-care team in planning, directing, providing and evaluating patient care. The RN is defined within the department to provide patient care, triage, consultation and referral among team members. Essential Duties and Responsibilities include: • Completes organized and quality documentation as required by the department., • Facilitates the utilization of resources to meet patient outcomes (case management)., • Provides age-appropriate direct patient care from the preparation of patients through the end of the office visit and all tasks in between including diagnostics, venipuncture, administration of medications, assisting with procedures, and assistance of physicians as needed. Cases anticipated to be performed include hysteroscopies, cystoscopies, excision of vulvar lesions, insertion and removal of IUDs, endometrial biopsies and first trimester terminations and miscarriage management. • Performs telephone triage including coordination of care and documentation., • Schedules tests and procedures as indicated within the division and obtains prior authorizations as needed., • Works with other departments inside and outside of AMC to coordinate multidisciplinary care, • Participates in the patient throughput process in the clinic as indicated and needed (including vital signs, updating medical records, performing diagnostic procedures, assisting the physician and practitioners, facilitating teaching, end of appointment coordination of care), • Works with division physicians, administrative staff, and Nurse Manager to assure compliance with regulatory conditions and policies and procedures, • Delegates daily tasks to appropriate clinical staff and ensures completion of tasks, • Reviews and triages incoming test results as indicated within the division Minimum Qualifications: • Associate’s degree of a state accredited Registered Nursing program is required, • NYS current RN licensure is required, • Previous nursing experience in an ambulatory care setting or at least 1 year of nursing experience obtained outside an ambulatory care setting, • Procedural sedation, operating room, Labor & Delivery, Ob/Gyn, or Maternity Services experience is preferred but not required • BLS Required, • ACLS required to be obtained after hire Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: HBD - Aids Program Work Shift: Day (United States of America) Salary Range: $83,200.00 - $128,960.00 Salary range: $33/hr. - $47.60/hr. Registered Nurse (RN) – Full Time HIV Medicine Clinic - Albany, NY We have an exciting part time opportunity for a caring and compassionate RN to join our HIV Medicine Clinic team of dedicated healthcare providers! The Albany Medical College Division of HIV Medicine (DHIVM) offers comprehensive HIV services including primary medical care, medical case management, medication adherence, peer services, substance abuse counseling, mental health counseling and psychiatric services, nutrition services, gynecological services, Hepatitis B and Hepatitis C management/ treatment, referral to clinical trials, pre-exposure prophylaxis (PrEP), post exposure prophylaxis (PEP), and HIV counseling and testing. This is a dynamic, quality focused, team-based department. Under the direction of the practice physician and/or advanced practice provider (APP) and the supervision of the Nurse Manager (RN) and/or Nurse Supervisor (RN), the RN may provide direct patient care, patient triage (in-person and telephonic), assessment, planning, directing and evaluating of a patient’s specific care plan and clinic visit. Able to work effectively within a team of multi-specialty professionals. Essential Duties and Responsibilities: • Obtains and accurately records patient’s vital signs; reports abnormal values to treating provider, • Documents components of patient’s history (Medical, Surgical and Social) in EHR, • Obtains and documents a patient’s focused physical assessment, related to the clinic visit and as dictated by clinic procedure, • Administers medications and treatments to patients in clinic, under the direction of a physician or APP, • Assesses and documents response to medication and treatments rendered to patient, if applicable, • Communicates in an open and appropriate manner with patients, visitors and staff, • Participates in in-office procedures under the direction and supervision of a Physician or APP, • Performs diagnostic POCT and CLIA waived testing per MD/APP order and documents results in EHR, • Performs venipuncture per order of MD/APP, • Performs review and triage of incoming test results, patient requests and pharmacy renewals; facilitates call-backs to patients as necessary, • Facilitates the utilization of resources to meet patient outcomes and contribute to Facility (AMC), New York State and National Quality data metrics, • Prepares patient’s chart for pertinent clinical information, • Delegates tasks deemed appropriate per licensure of LPN and/or MA, • Assists with in-office procedures, as related to Clinic Specialty, • Adheres to AMC’s regulatory agency (The Joint Commission) and internal compliance policies, • Orientation and education of newly hired staff, • Completes continuous/annual education related to Clinic specialty to maintain knowledge base on current practices, • Provides education to patients related to their visit and overall health and wellness, • Maintains inventory of supplies, and keeps patient examination rooms stocked, • Other duties and responsibilities, as within scope of practice, as required or deemed necessary to clinic functionality Minimum Qualifications: • Associate’s degree of a state accredited Registered Nursing program is required, • Current NYS license as a Registered Nurse is required, • Minimum of 1-2 years of prior clinical nursing experience is required Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: HBD - OBGYN Generalist Work Shift: Day (United States of America) Salary Range: $83,200.00 - $128,960.00 Urogynecology Nurse (RN) Division of Urogynecology within the Department of Ob/Gyn Location: 391 Myrtle Avenue, Albany Our OB/GYN practice located in Albany, NY is seeking an RN to join our dynamic Women's Health team in our high risk Maternal Fetal division! We offer a friendly team-oriented work environment centered on efficient, compassionate patient care. The Urogynecology RN is a nurse who delivers proficient care for women with pelvic floor disorders including pelvic organ prolapse, urinary incontinence, fistulae, etc. The RN demonstrates the advanced knowledge and skills to triage phone calls, assist Providers in the clinic and independently perform procedures such as urodynamic testing and catheterization. The RN supports patients and Providers with strong interpersonal skills, flexibility, and a commitment to compassionate care. Prior experience in urology is preferred but not required. Salary range: $68,640 - $99,023 Under the Supervision of the Nursing Supervisor and/or Nurse Manager, the RN provides nursing support to primary and subspecialty providers. This is demonstrated using the nursing process to work collaboratively with the health-care team in planning, directing, providing and evaluating patient care. The RN is defined within the department to provide patient care, triage, consultation and referral among team members. Essential Duties and Responsibilities include: • Completes organized and quality documentation as required by the department., • Facilitates the utilization of resources to meet patient outcomes (case management)., • Analyzes patient care needs and utilizes a systematic approach to delivery of care., • Provides age appropriate direct patient care from the preparation of patients through the end of the office visit and all tasks in between including diagnostics, venipuncture, administration of medications, and assistance of physicians as needed., • Performs telephone triage including coordination of care and documentation., • Schedules tests and procedures as indicated within the division and obtains prior authorizations as needed., • Works with physicians and other resources to develop teaching tools for families and patients., • Performs community outreach as indicated., • Work on studies with Principal Investigator as indicated within the department., • Provides patient and family education taking into consideration cultural, religious, language, and motivational, physical, emotional and cognitive factors into account in the teaching plan, • Works with other departments inside and outside of AMC to coordinate multidisciplinary care, • Ensures that medical equipment functioning properly and knows process to manage failure as need arises, • Participates in the patient throughput process in the clinic as indicated and needed (including vital signs, updating medical records, performing diagnostic procedures, assisting the physician and practitioners, facilitating teaching, end of appointment coordination of care), • Orientation of new staff, • Works with division physicians, administrative staff and Nurse Manager to assure compliance with regulatory conditions and policies and procedures, • Actively participate in the survey process in regards to accreditation, • Utilizes scheduling system lookup to ensure appropriate follow up has been scheduled, • Locates regulations and policies and procedures on line and know how to apply, • Utilizes educational resources on Intranet for self education and education of other staff and families, • Writes letters of medical necessity as indicated, • Delegates daily tasks to appropriate clinical staff and ensures completion of tasks, • Collaborates with administrative staff and physicians on the Quality Improvement Team to address clinical and non-clinical issues within the division, • Maintains compliancy with regulatory agencies, • Reviews and triages incoming test results as indicated within the division, • Documents properly, giving age appropriate care, gathering data correctly (including vital signs), and facilitating care in a customer friendly manner, • Maintains compliance with AMC standards for electronic system use, • Maintains compliance with AMC Code of Conduct, • Maintains a safe environment within the clinic and working office space, • Associate’s degree of a state accredited Registered Nursing program is required, • NYS current RN licensure to practice professional nursing is required, • Current CPR certification required, • Certification in specialty, Ambulatory setting preferred, • OB experience preferred but not required Skills required for the Position: • Excellent customer service and communication skills, • Ability to effectively present information and respond to questions from physicians, patients and their family members or other employees within the work setting. Familiar with computer software., • Effective Written and Verbal Communication Skills, • Working Knowledge of MS Word and Excel, • Experience with electronic health record preferred, • Ability to give medications via all routes and ability to calculate medication doses, • Proficiency in the operation of standard office equipment (Adding Machine, Fax, Photocopier, Credit Card Machine) and clinical equipment (Sphygmomanometer, Electronic Vital Signs machine, pulse oximetry machine, infant scale, adult scale and stadiometer), • Must be a team player and multi-task within a fast-paced clinical environment Work schedule: Monday – Friday (8:00am - 4:30pm) Weekends required: No Holidays required: No Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: HBD - Aids Program Work Shift: Day (United States of America) Salary Range: $83,200.00 - $128,960.00 Registered Nurse (RN) – Full time HIV Medicine Clinic - Albany, NY We have an exciting part time opportunity for a caring and compassionate RN to join our HIV Medicine Clinic team of dedicated healthcare providers! The Albany Medical College Division of HIV Medicine (DHIVM) offers comprehensive HIV services including primary medical care, medical case management, medication adherence, peer services, substance abuse counseling, mental health counseling and psychiatric services, nutrition services, gynecological services, Hepatitis B and Hepatitis C management/ treatment, referral to clinical trials, pre-exposure prophylaxis (PrEP), post exposure prophylaxis (PEP), and HIV counseling and testing. This is a dynamic, quality focused, team-based department. Under the direction of the practice physician and/or advanced practice provider (APP) and the supervision of the Nurse Manager (RN) and/or Nurse Supervisor (RN), the RN may provide direct patient care, patient triage (in-person and telephonic), assessment, planning, directing and evaluating of a patient’s specific care plan and clinic visit. Able to work effectively within a team of multi-specialty professionals. Essential Duties and Responsibilities: • Obtains and accurately records patient’s vital signs; reports abnormal values to treating provider, • Documents components of patient’s history (Medical, Surgical and Social) in EHR, • Obtains and documents a patient’s focused physical assessment, related to the clinic visit and as dictated by clinic procedure, • Administers medications and treatments to patients in clinic, under the direction of a physician or APP, • Assesses and documents response to medication and treatments rendered to patient, if applicable, • Communicates in an open and appropriate manner with patients, visitors and staff, • Participates in in-office procedures under the direction and supervision of a Physician or APP, • Performs diagnostic POCT and CLIA waived testing per MD/APP order and documents results in EHR, • Performs venipuncture per order of MD/APP, • Performs review and triage of incoming test results, patient requests and pharmacy renewals; facilitates call-backs to patients as necessary, • Facilitates the utilization of resources to meet patient outcomes and contribute to Facility (AMC), New York State and National Quality data metrics, • Prepares patient’s chart for pertinent clinical information, • Delegates tasks deemed appropriate per licensure of LPN and/or MA, • Assists with in-office procedures, as related to Clinic Specialty, • Adheres to AMC’s regulatory agency (The Joint Commission) and internal compliance policies, • Orientation and education of newly hired staff, • Completes continuous/annual education related to Clinic specialty to maintain knowledge base on current practices, • Provides education to patients related to their visit and overall health and wellness, • Maintains inventory of supplies, and keeps patient examination rooms stocked, • Other duties and responsibilities, as within scope of practice, as required or deemed necessary to clinic functionality Minimum Qualifications: • Associate’s degree of a state accredited Registered Nursing program is required, • Current NYS license as a Registered Nurse Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: General Surgery/Trauma-B3 Work Shift: Evening (United States of America) Salary Range: $83,200.00 - $93,184.00 About B3 General Surgery and Trauma B3 is a large in-patient post-surgical unit that is comprised of 36-private patient rooms. We care for patients from the Surgical Intensive Care Unit, Step-down Unit, Emergency Department, and Post-Anesthesia Care Unit. Our service population includes: Trauma, Orthopedics, ENT, Thoracic, Plastics, and Bariatric patients. Why work with us? • Engaged Leadership team that consists of a nurse manager, assistant nurse manager and a nurse clinician to educate and assist you to succeed in your role and develop your skills from novice to expert., • Work closely with your preceptor/mentor through Orientation and follow-up Orientation meetings., • Offer Full-Time and Part-Time positions., • Our nurses are encouraged to be involved to make changes in their environment through Shared Governance, research, education and quality improvement initiatives., • A career ladder offering advancement & recognition for nurses for professional growth., • Our team works collaboratively with the following interdisciplinary teams: 1. Attending Physicians, Nurse Practitioners, Physician Assistants, Residents, and Fellows, 2. Patient Cara Associates and Health Unit Coordinators, 3. Rapid Response / Code Blue Team, 4. Clinical Support/ PICC Team, 5. Wound Ostomy Team, 6. Physical/ Occupational Therapy, 7. Case Management/ Social Work to better facilitate discharge planning, 8. Pharmacy, 9. Epidemiology, 10. Pastoral Care, 11. Patient Relations • Opportunities for continuing education, tuition reimbursement, and certification assistance, • Access to the College Library, Fitness Center, Outpatient Pharmacy (located within the hospital), and discounts at Choices Café and many local community partners. Salary Range: $34.65 - $35.69 Job Description • Implements physician orders, administers medications, starts IVs, performs treatments, procedures and special tests, and document treatment as required by company policy and local/state/federal rules and regulations., • Orders, interprets, and evaluates diagnostic tests to identify and assess patients' conditions., • Assesses and evaluates patient needs for, and responses to, care rendered., • Applies sound nursing judgment in patient care management decisions., • Provides primary and emergency care for occupational and non-occupational injuries and illnesses., • Administers over-the-counter and prescription medications as ordered., • Collaborates with the nursing team to create a Plan of Care for all patients., • Directs and guides ancillary personnel and maintain standards of professional nursing. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: General Surgery/Trauma-B3 Work Shift: Day (United States of America) Salary Range: $83,200.00 - $93,184.00 B3 General Surgery & Trauma Unit Description: B3 is a large in-patient post-surgical unit that is comprised of 36-private patient rooms. We care for patients from the Surgical Intensive Care Unit, Step-down Unit, Emergency Department, and Post-Anesthesia Care Unit. Our service population includes: Trauma, Orthopedics, ENT, Thoracic, Plastics, and Bariatric patients. Why work with us? • Engaged Leadership team that consists of a nurse manager, assistant nurse manager and a nurse clinician to educate and assist you to succeed in your role and develop your skills from novice to expert., • Work closely with your preceptor/mentor through Orientation and follow-up Orientation meetings., • Offer Full-Time and Part-Time positions., • Our nurses are encouraged to be involved to make changes in their environment through Shared Governance, research, education and quality improvement initiatives., • A career ladder offering advancement & recognition for nurses for professional growth., • Our team works collaboratively with the following interdisciplinary teams: 1. Attending Physicians, Nurse Practitioners, Physician Assistants, Residents, and Fellows, 2. Patient Cara Associates and Health Unit Coordinators, 3. Rapid Response / Code Blue Team, 4. Clinical Support/ PICC Team, 5. Wound Ostomy Team, 6. Physical/ Occupational Therapy, 7. Case Management/ Social Work to better facilitate discharge planning, 8. Pharmacy, 9. Epidemiology, 10. Pastoral Care, 11. Patient Relations • Opportunities for continuing education, tuition reimbursement, and certification assistance, • Access to the College Library, Fitness Center, Outpatient Pharmacy (located within the hospital), and discounts at Choices Café and many local community partners. Job Description • Implements physician orders, administers medications, starts IVs, performs treatments, procedures and special tests, and document treatment as required by company policy and local/state/federal rules and regulations., • Orders, interprets, and evaluates diagnostic tests to identify and assess patients' conditions., • Assesses and evaluates patient needs for, and responses to, care rendered., • Applies sound nursing judgment in patient care management decisions., • Provides primary and emergency care for occupational and non-occupational injuries and illnesses., • Administers over-the-counter and prescription medications as ordered., • Collaborates with the nursing team to create a Plan of Care for all patients., • Directs and guides ancillary personnel and maintain standards of professional nursing. Minimum Qualifications • Graduate of a professional academic nursing program in which a Diploma, Associate Degree or Baccalaureate Degree is conferred, • Must hold current NYS Registered Nurse license, • Obtains and maintains certification in Basic Life Support (BLS), • Excellent communication, prioritization, organizational and time-management skills, • Possesses knowledge of quality concepts, principles, and problem-solving tools and techniques and demonstrates ability to apply in support of departmental and patient care quality improvement. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Overview Conducts comprehensive assessment of member UAS-NY for potential new members and existing members' conditions clinical, environmental, and social to establish an individual plan of care needed to maintain the member safe in the community. Identifies solutions that promote high quality and cost-effective health care services. Manages requests for services from providers, members, and care management team and renders clinical determinations in accordance with VNS Health Plans policies as well as applicable state and federal regulations. Works under general supervision. • Conduct face-to-face or telehealth UAS-NY assessments according to state guidelines, policies, procedures, and protocols, • Utilize clinical skills to assess and document all aspects of the potential members long-term community-based needs, • Communicate with members, families, providers, and other parties as needed to complete an accurate comprehensive assessment, • Utilizes VNS Health and state-approved assessment questionnaire, guidelines, and documentation as well as interviews with members, family, and care providers in decision-making, • Performs in-home assessment for members who have identified significant changes in condition since last in-home assessment; provides comprehensive review and determination of member’s needs, including completion of UAS assessment questionnaire, tasking tool, and a projected service plan. Visits include all areas serviced by VNS Health Plans including upstate and downstate counties, • Performs in-home assessment on members to determine the appropriate service plan, including completion of UAS assessment questionnaire, tasking tool, and a projected service plan. Visits include all areas serviced by VNS Health Plans, • Explains VNS Health Plan benefits, including an explanation of the member's handbook, • Ensures compliance with state and federal regulatory standards and VNS Health Plans policies and procedures, • Identifies opportunities for alternative care options and contributes to the development of a safe member centered service plan, • Consult with supervisor and others in overcoming barriers in meeting goals and objectives, • Maintains current knowledge of organizational or state-wide trends that affect member eligibility, • Coordinates with other departments, e.g. Care Management, Legal Affairs, Grievance and Appeals, Compliance, Membership Eligibility Unit, Quality as needed, • Participates in requests for out-of-network services when a member receives services outside of VNS Health Plans network services, • Keeps current with all health plan changes and updates through on-going training, coaching and educational materials, • Participates in special projects and performs other duties as assigned Qualifications Licenses and Certifications: Current license to practice as a Registered Professional Nurse in New York State required. Certified Case Manager preferred. Education: Bachelor's Degree in nursing or equivalent work experience required. Master's Degree in nursing or equivalent work experience preferred. Work Experience: Minimum two years of clinical assessment, homecare or hospital experience required. Excellent organizational and time management skills, interpersonal skills, verbal and written communication skills required. Demonstrated strong relationship management skills, including a high degree of psychological sophistication and non-aggressive assertiveness required. Demonstrated successful conflict management skills and negotiation of “win-win” solutions required. Working knowledge of Microsoft Excel, Power-Point, and Word required. Knowledge of Medicaid and/or Medicare regulations required. Working Knowledge of UAS-NY preferred. Pay Range per Visit: If you are applying to the per diem per visit version of this job, the hiring range is as follows: $80 per visit. Pay Range USD $85,000.00 - USD $106,300.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview Monitors and assesses the delivery of home health field services. Supervises the activities of the field Home Health Aides (HHA). Provides case management support, clinical intervention, development of care plan and follow up as needed. Works under general supervision. What We Provide • Personal and financial wellness programs, • Opportunities for professional growth and career advancement, • Internal mobility and advancement opportunities What You Will Do • Performs initial and ongoing supervisory field visits to patients’ homes to provide assessment, training support, in-home coordination and/or crisis management. Conveys any significant changes in the patient’s condition, emergency intervention, or care plan changes. Reports all interventions made to the clinical manager and documents findings electronically., • Collaborates with the primary care physician and clinical team to perform a full patient assessment by gathering the patient’s medical history and medication information., • Supervises the initial home patient assessment to ensure the HHA is following VNS guidelines and regulations., • Identifies continued training needs of the home health aide and documents the information electronically., • Delivers the start of care packet and provides an overall review with the patient/caregiver on initial visit., • Educates and reviews the paraprofessional plan of care with the Home Health Aide (HHA)., • Participates in quality assurance and education programs as requested by management. Education: Associate's Degree in Nursing from an approved program required Bachelor's Degree in Nursing from an approved program preferred Work Experience: Minimum of two years in a clinical background as a Registered Nurse required Home care experience in a licensed home care service agency or CHHA settings preferred Pay Range USD $40.95 - USD $51.19 /Hr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview Monitors and assesses the delivery of home health field services. Supervises the activities of the field Home Health Aides (HHA). Provides case management support, clinical intervention, development of care plan and follow up as needed. Works under general supervision. • • Performs initial and ongoing supervisory field visits to patients’ homes to provide assessment, training support, in-home coordination and/or crisis management. Conveys any significant changes in the patient’s condition, emergency intervention, or care plan changes. Reports all interventions made to the clinical manager and documents findings electronically. • Collaborates with the primary care physician and clinical team to perform a full patient assessment by gathering the patient’s medical history and medication information., • Supervises the initial home patient assessment to ensure the HHA is following VNS guidelines and regulations., • Identifies continued training needs of the home health aide and documents the information electronically., • Delivers the start of care packet and provides an overall review with the patient/caregiver on initial visit., • Educates and reviews the paraprofessional plan of care with the Home Health Aide (HHA)., • Participates in quality assurance and education programs as requested by management. Licenses and Certifications: License and current registration to practice as a Registered Professional Nurse in the State of New York requiredCPR/BLS Certification required Education: Associate's Degree in Nursing from an approved program requiredBachelor's Degree in Nursing from an approved program preferred Work Experience: Minimum of two years in a clinical background as a Registered Nurse requiredHome care experience in a licensed home care service agency or CHHA settings preferred Pay Range USD $77,200.00 - USD $96,500.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview Provides and coordinates post-orientation field support and skills development activities to support the onboarding of newly-hired RNs and LPNs during their transition to VNS Health; provides similar support to incumbent staff, as needed. Works under general supervision. • Acts as a preceptor for newly hired field RNs and LPNs, giving individualized instruction and guidance during the onboarding period as well as providing field support to incumbent clinicians as identified by management., • Provides ongoing feedback to branch management regarding individual nurse’s learning progress and performance. Uses a variety of tools, e.g., Field visit tool evaluation, record review, employee assessment, skills checklist, milestones, etc., to identify, document and address orientation, performance, learning progress, and ongoing needs to inform manager about employee’s coaching and supervision needs during and post-onboarding., • Conducts/facilitates/participates in regularly scheduled preceptor team meetings that are focused, productive, promote ‘consensus’ decision-making and enables the team to achieve desired performance results. Utilizes a variety of effective communication skills/tools to foster/elicit active team participation and information exchange at meetings., • Supports the knowledge and skills development of new RNS and LPNs, individually and in small groups including but not limited to documentation, case management, clinical skills, patient/family-centered care, reimbursement, time management, customer experience, etc., • Demonstrates and reviews specific procedures with RNs and LPNs, individually and as a group, as needed. Makes joint visits with field clinicians to observe and instruct in current/new techniques/ procedures/treatments and overall assessments in alignment with VNS Health policies and procedures. Assignments require visits in multiple regions., • Provides nursing care in accordance with VNS Health policies, practices, procedures and Standards of Nursing Practice. • Acts as a subject matter expert to staff for information concerning patient care., • Conforms to established work procedures in relation to regional/ program workflow., • Understands/interprets/disseminates the VNS Health reimbursement policy to staff in consult with supervisor or other staff and assists staff in identifying billing sources for patient care., • Participates in selected student programs to enhance/increase professional knowledge and to provide training/guidance to staff., • Participates in selected activities to various community audiences in conjunction with clinical operations., • Provides input and feedback for continuous improvement of the onboarding process for new RNs and LPNs and learning/education needs for incumbent staff., • Assumes responsibility for personal professional growth through attendance at in-services, internal and external training/workshops/conferences select journal readership and continued formal education., • Travels to patients’ homes and/or other facilities with varying environments (e.g., elevated buildings, walk-ups, care facilities, single/multiple family homes, presence of pets, etc.) using approved transportation options to deliver direct care to patients. Provides preceptor support across regions based on operational need., • Transports and utilizes required medical equipment and supplies using VNS Health designated/supplied carrying case weighing approximately 25 – 30 lbs. to and from patient homes/care facilities, VNS Health offices and other locations., • Provides support to clinicians as they develop the skills to safely assist patients with activities of daily living, which may require positioning, moving, transferring and lifting patients of varying weights and physical conditions, with and without assistance and as appropriate, from family members and/or paraprofessionals., • Participates in special projects and performs other duties as assigned. Qualifications Licenses and Certifications: A license and current registration to practice as a Registered Professional Nurse in New York State required Valid driver's license required OASIS certification preferred Wound Care Certification required or willingness to obtain within one year of hire required Certification in Hospice and Palliative Care Nursing preferred Education: Bachelor's Degree in Nursing OR Associate’s degree in Nursing required Work Experience: Four years’ clinical home care experience required Minimum of two years full-time clinical home care experience required Minimum of one year of experience as a field staff nurse in VNS Health Home Care, which includes ability to manage/document cases with a minimum of supervision, identify/assess/formulate/implement action plan to address problem and evaluate outcome preferred Joint visits with other nursing staff to demonstrate new techniques preferred Four years' clinical hospice experience or clinical home care experience Minimum of two years' full-time clinical hospice or home care experience Pay Range USD $119,258.00 - USD $145,458.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

A Customer Success Manager Architect (CSM) focused on Artificial Intelligence (AI) in IBM means a career where you're helping clients fully realize the value of their existing AI products, whilst growing their adoption of next-generation technologies from across IBM's wider portfolio. Preferring to 'show' vs. 'tell' we're looking for recent college graduates who want to combine their technical interests and education with the people skills needed to architect technical solutions, co-creating with customers, partners, and colleagues to solve technical and business challenges. Excellent onboarding training will set you up for success, whilst ongoing development will continue to advance your career through its upward trajectory. Our sales environment is fast-paced and supportive. Always part of a team, you'll be surrounded by leaders and colleagues who are always willing to help and be helped - as you support pilots that compel clients to invest in IBM's products and services. The Customer Success Manager AI role in IBM has unique attributes. In addition to the people skills often associated with this position, this AI CSM role is specialized in data science, generative AI, and large language models. You will work closely with customers, product managers, and development teams to understand client business requirements and implement AI solutions that address complex business challenges. With a hands-on approach to coding, demonstrations, and clear communication, you will be able to showcase IBM Ai solutions. You will design and articulate AI architectures compatible with a client’s technology stack via use-case identification, solution architecture design, and MVP (minimal viable product) builds. With technical expertise and a consultative style, you'll quickly build credibility as a trusted advisor at all levels with customers and IBM colleagues. To drive expansion and renewal growth, you'll guide leading enterprise companies through AI approaches that realize the full value of expanding their adoption of Watsonx. Your primary responsibilities will include, but not be limited to: • Understanding Client's Data and AI Challenges and Building Trust: Understand clients' primary Data and AI challenges and establish yourself as a trusted technical expert for their migration, deployment, and adoption of AI and Hybrid Cloud offerings. • Facilitating Use Case Exploration and Business Framing: Lead use case exploration and business framing workshops, develop client value realization models. • Developing AI Solutions: Using your Data and AI engineering skills to code/ build MVPs using python, open-source frameworks, RedHat and IBM Watsonx. • Leading Persuasive Technical Conversations: Lead technical discussions that persuade clients to act based on their requirements and the value provided by IBM's solutions. • Creating Post-Deployment Customer Success Plans: Develop customer success plans aimed at continually increasing active user adoption of IBM's products. To be successful in this role, you will need: • Confidence to contact and engage potential new customers and deliver an elevated experience. • A desire to continually learn new technologies and how to apply their value in a client environment. • Motivation to achieve technical objectives and high client satisfaction. • Embrace curiosity and a growth mindset. You may work with any of the following technologies: Data, Artificial Intelligence, IT Automation, Cloud, Security, This position requires you to be in one of the following IBM offices: Atlanta GA, Austin, TX, Boston MA, Chicago IL, Dallas TX, New York NY, Raleigh NC, San Francisco CA, and Washington DC. Approximately 25% travel may be required in this role, based on client needs and needs of the business. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Overview Assesses member needs and identifies solutions that promote high quality and cost effective health care services. Manages requests for services from providers, members, and care management team and renders clinical determinations in accordance with VNS Health Plans policies as well as applicable state and federal regulations. Delivers timely notification detailing VNS Health Plans clinical decisions. Coordinates with VNS Health Plans team, subject matter experts, physicians, member representatives, and discharge planners to ensure care is appropriate, timely and cost effective. Works under general supervision. • Conducts comprehensive review of all components related to requests for services which includes a clinical record review and interviews with members, clinical staff, medical providers, paraprofessional staff, caregivers and other relevant sources as necessary., • Utilizes VNS Health and state approved assessment questionnaire, guidelines and documentation as well as interviews with members, family, and care providers in decision-making., • Performs in-home assessment for members who have identified significant changes in condition since last in-home assessment; provides comprehensive review and determination of member’s needs, including completion of UAS assessment questionnaire, tasking tool, and a projected service plan. Visits include all areas serviced by VNS Health Plans including upstate and downstate counties., • Performs in-home assessment on members to determine the appropriate service plan, including completion of UAS assessment questionnaire, tasking tool, and a projected service plan. Visits include all areas serviced by VNS Health., • Examines standards and criteria to ensure medical necessity and appropriateness of service, admissions, and lengths of stay. Performs prior authorization and concurrent reviews to ensure service and covered benefit is medically necessary and being conducted in the right setting., • Uses effective standards of review, service determination, resource management, education and related interventions to promote improved quality of care and/or life, ensure cost effective medical outcomes, prevent hospitalizations when possible, prevent complications in members under our care when possible, provide continuity of care, and ensure appropriate levels of care are received., • Ensures compliance with state and federal regulatory standards and VNS Health Plans policies and procedures., • Identifies opportunities for alternative care options and contributes to the development of a safe member centered service plan, • Issues request determinations, including Notice of Action letters, and other forms of communication to members and providers., • Maintains current knowledge of organizational or state wide trends that affect member eligibility and the need for issuance of Notices of Action., • Ensures all records/logs related to decision requests, Notices of Action, and other communications required by state or federal regulations are documented and saved in the member’s record., • Evaluates and analyzes utilization trends/issues and identifies opportunities for better coordination of member services., • Coordinates with other departments, e.g. Care Management, Legal Affairs, Grievance and Appeals, Compliance, Membership Eligibility Unit, Quality as needed., • Participates in approval for out-of-network services when member receives services outside of VNS Health Plans network services., • Keeps current with all health plan changes and updates through on-going training, coaching and educational materials., • Participates in special projects and performs other duties as assigned. Qualifications Licenses and Certifications: Current license to practice as a Registered Professional Nurse in New York State required Certified Case Manager preferred Valid driver's license or NYS Non-Driver photo ID card, may be required as determined by operational/regional needs. Education: Bachelor's Degree or Master’s degree in nursing preferred Work Experience: Minimum two years of nursing experience preferred. Experience in utilization review or care management experience at a Managed Care Organization or Health Plan preferred. Excellent organizational and time management skills, interpersonal skills, verbal and written communication skills required Demonstrated strong relationship management skills, including a high degree of psychological sophistication and non-aggressive assertiveness required. Demonstrated successful conflict management skills and negotiation of “win-win” solutions required. Working knowledge of Microsoft Excel, Power-Point, and Word required Knowledge of Medicaid and/or Medicare regulations preferred. Knowledge of Milliman criteria (MCG) preferred. Pay Range USD $77,200.00 - USD $96,500.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Senior Manager, Software Engineering, Full Stack - Capital One Software (Remote) Capital One Software is seeking a Senior Manager, Software Engineering who is passionate about marrying innovation with emerging technologies. In 2022, we publicly announced Capital One Software and have since brought two of our B2B software solutions to market; Slingshot and Databolt. Building on Capital One’s pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face – things like data publishing, data consumption, data governance, and infrastructure management – we’ve built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Senior Manager, Software Engineering, you’ll have the opportunity to build meaningful software that enables our customers to manage their data securely and efficiently at any scale. What You’ll Do: * Lead diverse set of technology projects and a team of developers with deep experience in distributed microservices, latency sensitive applications and full stack systems to create robust, cloud native, resilient, and highly scalable solutions in data management and security domains. * Write high quality code, perform code and design reviews. * Share your passion for writing high quality code, staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community. * Promote a culture of engineering excellence and being well-managed, using opportunities to reuse and inner source solutions where possible. Lead the craftsmanship, availability, resilience, and scalability of your solutions * Be the guiding force for stakeholders in design and architecture discussions, helping the engineering teams make key technology choices, and staying associated with the use case through its development lifecycle * Collaborate with architects and product managers, and deliver robust cloud-based solutions that drive powerful experiences for our customers * Utilize programming languages like Java, Python, Node, Go, and Rust, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services Basic Qualifications: * Bachelor’s Degree * At least 6 years of professional software engineering experience (Internship experience does not apply) * At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud) * At least 4 years of people management experience Preferred Qualifications: * Master's Degree * 9+ years of experience in at least one of the following: Java, Python, Go, Node, JavaScript, TypeScript or Rust * 4+ years of experience with AWS, GCP, Microsoft Azure, or another cloud service * 4+ years of experience in open source frameworks * 7+ years of people management experience * 2+ years of experience in Agile practices At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Mgr, Software Engineering Richmond, VA: $204,900 - $233,800 for Sr. Mgr, Software Engineering Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Cynet Health is seeking an experienced Case Manager Registered Nurse for an exciting Travel Nursing job in New York, NY.Shift: 5x8 hr days Start Date: 09/22/2025 Duration: 9 weeks Pay: $2565.Ranked #5 Best Travel Nursing Companies 2022 by BluePipes.We offer the most competitive pay for every positio

Cynet Health is seeking an experienced Case Manager Registered Nurse for an exciting Travel Nursing job in New York, NY.

Job Description Summary: The successful candidate will provide a full range of on-site, person-centered, strengths-based services to a caseload of approximately 20-25 clients with the objective to help people live fulfilling lives in the community. The Case Manager will be responsible for counseling, client intakes, case management, and counseling and aftercare services. The manager will collaborate with colleagues to meet the needs of their caseload and achieve program success while fulfilling core purpose, value, and vision. Responsibilities: The Case Manager is responsible for, but not limited to: • Conduct initial intake assessments and act upon critical needs appropriately, • Utilizes assessment tools (CARES) to identify support service needs and make immediate referrals, • Orient clients to the shelter program, requirements and consequences, • Provide client with Independent Living Plan (ILP) (CARES), working in collaboration with other Social Service providers and ensure the delivery of comprehensive support services., • Assist non-working clients to obtain Public Assistance, • Completes psychosocial assessments within the first 30 days of intake, • Track and monitor client progress, • Empower clients to become involved in their own planning and goal setting, • Conduct weekly/bi-weekly meetings with clients, or as needed, • Refer clients and encourage job development for subsequent employment if appropriate, • Refer clients to appropriate resources to assist with set goals, • Meet with clients to address issues, challenges, and successes to assist in strengthening their capacity for long-term self-sufficiency, • Maintain client files to include conversations, warnings and progress reports and documenting all incidents, • Maintain confidential case record for all clients, • Report critical incidents immediately to the Site Director/ Director of Social Services, • Work collaboratively with other Housing Specialist and Employment staff to identify client readiness for employment and/or housing, • Treat all clients, visitors, and employees with kindness, respect, and dignity, • Report critical incidents immediately to the Director/Supervisor of Social Services, • Refer clients to internal and external resources and serve as an advocate when necessary, • Provide case management and counseling periodically; one year beyond the client’s departure, • Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience, • Associate degree in Human Service, or related field with 4+ years of direct social service experience, • High School Diploma/General Equivalent Diploma with 8 plus years of direct social service experience, • Strong interpersonal skills with the ability to be compassionate and firm and always maintaining confidentiality, • Knowledge of community resources, • Ability to solve problems, make decisions, resolve conflicts and listen, • Fluent in English and Spanish is a plus, • Ability to deal calmly in crisis situations., • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient, • Maturity, integrity, and sound judgment

Job DescriptionPosition: Care Manager. Description: The Care Manager (CM) works with Medicaid Health Home clients with complex healthcare needs, and responsibility for overall management of a caseload of approximately 25-30 clients. Responsibilities • Responsible for the overall caseload management and case management team service delivery.• Conduct comprehensive assessments or reassessments inclusive of medical, behavioral, rehabilitative and long-term care and social service needs.• Develop and implement individualized patient-centered care plans to identify the member’s needs and goals and include family members and other social supports as appropriate.• Case conference with a primary care physician and/or specialists and other care team members identify and involved in the member’s care plan.• Refer and link the client to needed services to support care plan goals, including medical/behavioral health care, patient education and self-help/recovery and self-management.• Following up with the hospital or ER upon notification of a client's admission and/or discharge.• Facilitating discharge planning from an ER, hospital, residential or rehabilitative setting to a safe transition/discharge where care needs are in place.• Coordinate the provision of services including as per their acuity level.• Support adherence to treatment recommendations.• Monitor and evaluate a client’s needs, including prevention, wellness, medical, mental health, care transitions, and social and community services as appropriate.• Complete all required internal and external trainings. • Adhere to agency personnel policies, expectations and professional requirements. Qualifications, Experience & Requirements Education: Bachelor’s degree and/or CASAC certification.Experience: 2 years case management, care coordination or case management experience, working in community-based programs. Experience working with Medicaid, chronically ill and/or functionally challenging populations.Technical skills: computer literacy, EMR/database familiarity, proficiency/familiarity with mobile technology.Cultural competence: awareness of and ability to work non-judgmentally with diverse and culturally complex populations.Interpersonal skills: critical thinking skills, writing and oral communication skills; energetic and positive approach to working with in an evolving and challenging environment.Travel: ability and willingness to travel throughout NYC.Language: bi-lingual (English/Spanish) preferred.

Job Description LOCATION: Brooklyn, NY REPORTS TO: Therapeutic Case Management Supervisor DEPARTMENT: Family Support Services Safe Way Forward SCHEDULE: Hybrid $1,000 Hiring Incentive AGENCY BACKGROUND: MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures, and develop their full potential. PROGRAM BACKGROUND: MercyFirst’s A Safe Way Forward Program (SWF) provides child welfare involved families affected by intimate partner violence (IPV) with comprehensive prevention services including therapeutic case management and evidence-based intervention modalities to address IPV. This joint prevention-clinical services model offers comprehensive trauma-informed services to the whole family, including the survivor of IPV, the person causing harm (PCH), and to children exposed to the IPV in the home. Range of services includes in-home visitation, crisis intervention, case management, advocacy, individual, group and family counseling, psycho-education and support, and referral to other appropriate services. The SWF program will serve a total of 65 families residing in Brooklyn. POSITION SUMMARY: The Therapeutic Case Manager is responsible for screenings and assessment, engagement, safety planning and coordination of services and treatment for members of the family system experiencing IPV. Approach to service is family-centered, trauma-informed, strengths-based and emphasizes both short-term and long-term goals to restore and maintain Safety for all family members, Protect children from future exposure to IPV, and promote Healing and Improved Family Relationships. The qualified candidate will be responsible for adherence to reporting requirements and timelines and meeting programmatic outcome measures. REQUIRED QUALIFICATIONS: • Masters Degree in Social Work (MSW) or in a related Human Services field Required, • Prior experience working with children and families known to the Child Welfare system, impacted by Abuse and Trauma Required, • Prior experience working with families affected by IPV Preferred, • Demonstrate cultural competence and a commitment to anti-racism work, • Strong Engagement, Organizational and Communication skills, • Knowledge of and commitment to child welfare best practice standards, • Understanding and willingness to commit to the agency’s mission, core values and Sanctuary commitments, • Ability to accommodate a flexible work schedule, including evenings and weekends and to be on call for emergencies, • Proficiency in Microsoft Office suite, • Understanding and willingness to commit to the agency’s Mission, core values, Sanctuary Commitments and Diversity, Equity, Inclusion, and Belonging (DEIB). RESPONSIBILITIES: • Community-based, home-based case work counseling, crisis intervention, safety planning, advocacy, concrete services and referrals, family support and psycho-education with youth and families referred to SWF program in accordance with all applicable ACS, OCFS and Family Court standards, instructions and procedures, • Maintain caseload of 10-11 families, shared with another SWF case manager, alternating primary client as either the Survivor and child(ren) or the Person Causing Harm (PCH) to promote skill development from contrasting perspectives, • Participation in weekly rounds with Clinical Team to ensure integrated approach to case management and clinical services are aligned with family needs, • Facilitate the active participation of family members at Family Team Conferences (FTC) to build consensus around the development of Service Plans that address individual and family system needs and expectations to restore Safety, and promote Stability and Well-being outcomes, • Training and Participation in the implementation of evidence-based/supported models of practice and treatment: Trauma-Focused-CBT (TF-CBT), Alternatives for Families CBT (AF-CBT),, • Responsible for completing timely and accurate Progress Notes, Family Assessment and Service Plans, Court Reports, • Responsible to maintaining case documentation and data entry into systems of record: Connections, PROMIS and ASARA, • Availability to assist with 24 hour on-call support to program personnel and clients, • Participation in weekly supervision, program meetings, trainings and workshops to enhance professional development and advance program development initiatives, • Establish and sustain a workplace environment that is respectful and supportive of staff, all members of family affected by IPV, community service providers, and other external stakeholders, • Collaborate with other community-based service providers to advance family-specific needs and assist with obtaining services including, but not limited to safe housing, emergency financial assistance an, health care, mental health services, substance abuse services, education services, legal advocacy, and representation, parenting support BENEFITS/PERKS: • A comprehensive health insurance package including medical, dental and vision plans for you and your family, • 403B retirement benefits, • Employer-paid life insurance and long-term disability insurance, • Generous paid time off (vacation, personal, sick, 12 paid holidays), • Free employee assistance program through National EAP, • Insurance discounts for our staff and their families, • Trainings to support professional and personal development, • Employee wellness program, • Employee recognition activities Salary Range: $61,800-$63,860 per year Hiring Incentive - $1,000 after 500 worked hours MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment. Company DescriptionWe are a non-profit agency for children and family services. A career with MercyFirst, an innovative, community-based social service agency, can be meaningful in so many ways. Be part of an organization committed to making a positive difference in the lives of children and families struggling to make their way in the world. In addition to the rewarding work we accomplish as a team each day, MercyFirst also has generous compensation and benefits offerings, a great client and employee-focused internal culture, and career advancement opportunities. We are seeking qualified and motivated professionals who want to help MercyFirst build lasting foundations for children and youth with complex needs, and help them overcome and recover from trauma and prepare for a promising future. MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.We are a non-profit agency for children and family services. A career with MercyFirst, an innovative, community-based social service agency, can be meaningful in so many ways. Be part of an organization committed to making a positive difference in the lives of children and families struggling to make their way in the world. In addition to the rewarding work we accomplish as a team each day, MercyFirst also has generous compensation and benefits offerings, a great client and employee-focused internal culture, and career advancement opportunities.\r\n\r\nWe are seeking qualified and motivated professionals who want to help MercyFirst build lasting foundations for children and youth with complex needs, and help them overcome and recover from trauma and prepare for a promising future.\r\n\r\nMercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.

Job Description LOCATION: Brooklyn, NY REPORTS TO: Therapeutic Case Management Supervisor DEPARTMENT: Family Support Services Safe Way Forward SCHEDULE: Hybrid $1,000 Hiring Incentive AGENCY BACKGROUND: MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures, and develop their full potential. PROGRAM BACKGROUND: MercyFirst’s A Safe Way Forward Program (SWF) provides child welfare involved families affected by intimate partner violence (IPV) with comprehensive prevention services including therapeutic case management and evidence-based intervention modalities to address IPV. This joint prevention-clinical services model offers comprehensive trauma-informed services to the whole family, including the survivor of IPV, the person causing harm (PCH), and to children exposed to the IPV in the home. Range of services includes in-home visitation, crisis intervention, case management, advocacy, individual, group and family counseling, psycho-education and support, and referral to other appropriate services. The SWF program will serve a total of 65 families residing in Brooklyn. POSITION SUMMARY: The Therapeutic Case Manager is responsible for screenings and assessment, engagement, safety planning and coordination of services and treatment for members of the family system experiencing IPV. Approach to service is family-centered, trauma-informed, strengths-based and emphasizes both short-term and long-term goals to restore and maintain Safety for all family members, Protect children from future exposure to IPV, and promote Healing and Improved Family Relationships. The qualified candidate will be responsible for adherence to reporting requirements and timelines and meeting programmatic outcome measures. REQUIRED QUALIFICATIONS: • Masters Degree in Social Work (MSW) or in a related Human Services field Required, • Prior experience working with children and families known to the Child Welfare system, impacted by Abuse and Trauma Required, • Prior experience working with families affected by IPV Preferred, • Demonstrate cultural competence and a commitment to anti-racism work, • Strong Engagement, Organizational and Communication skills, • Knowledge of and commitment to child welfare best practice standards, • Understanding and willingness to commit to the agency’s mission, core values and Sanctuary commitments, • Ability to accommodate a flexible work schedule, including evenings and weekends and to be on call for emergencies, • Proficiency in Microsoft Office suite, • Understanding and willingness to commit to the agency’s Mission, core values, Sanctuary Commitments and Diversity, Equity, Inclusion, and Belonging (DEIB). RESPONSIBILITIES: • Community-based, home-based case work counseling, crisis intervention, safety planning, advocacy, concrete services and referrals, family support and psycho-education with youth and families referred to SWF program in accordance with all applicable ACS, OCFS and Family Court standards, instructions and procedures, • Maintain caseload of 10-11 families, shared with another SWF case manager, alternating primary client as either the Survivor and child(ren) or the Person Causing Harm (PCH) to promote skill development from contrasting perspectives, • Participation in weekly rounds with Clinical Team to ensure integrated approach to case management and clinical services are aligned with family needs, • Facilitate the active participation of family members at Family Team Conferences (FTC) to build consensus around the development of Service Plans that address individual and family system needs and expectations to restore Safety, and promote Stability and Well-being outcomes, • Training and Participation in the implementation of evidence-based/supported models of practice and treatment: Trauma-Focused-CBT (TF-CBT), Alternatives for Families CBT (AF-CBT),, • Responsible for completing timely and accurate Progress Notes, Family Assessment and Service Plans, Court Reports, • Responsible to maintaining case documentation and data entry into systems of record: Connections, PROMIS and ASARA, • Availability to assist with 24 hour on-call support to program personnel and clients, • Participation in weekly supervision, program meetings, trainings and workshops to enhance professional development and advance program development initiatives, • Establish and sustain a workplace environment that is respectful and supportive of staff, all members of family affected by IPV, community service providers, and other external stakeholders, • Collaborate with other community-based service providers to advance family-specific needs and assist with obtaining services including, but not limited to safe housing, emergency financial assistance an, health care, mental health services, substance abuse services, education services, legal advocacy, and representation, parenting support BENEFITS/PERKS: • A comprehensive health insurance package including medical, dental and vision plans for you and your family, • 403B retirement benefits, • Employer-paid life insurance and long-term disability insurance, • Generous paid time off (vacation, personal, sick, 12 paid holidays), • Free employee assistance program through National EAP, • Insurance discounts for our staff and their families, • Trainings to support professional and personal development, • Employee wellness program, • Employee recognition activities Salary Range: $61,800-$63,860 per year Hiring Incentive - $1,000 after 500 worked hours MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment. Company DescriptionWe are a non-profit agency for children and family services. A career with MercyFirst, an innovative, community-based social service agency, can be meaningful in so many ways. Be part of an organization committed to making a positive difference in the lives of children and families struggling to make their way in the world. In addition to the rewarding work we accomplish as a team each day, MercyFirst also has generous compensation and benefits offerings, a great client and employee-focused internal culture, and career advancement opportunities. We are seeking qualified and motivated professionals who want to help MercyFirst build lasting foundations for children and youth with complex needs, and help them overcome and recover from trauma and prepare for a promising future. MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.We are a non-profit agency for children and family services. A career with MercyFirst, an innovative, community-based social service agency, can be meaningful in so many ways. Be part of an organization committed to making a positive difference in the lives of children and families struggling to make their way in the world. In addition to the rewarding work we accomplish as a team each day, MercyFirst also has generous compensation and benefits offerings, a great client and employee-focused internal culture, and career advancement opportunities.\r\n\r\nWe are seeking qualified and motivated professionals who want to help MercyFirst build lasting foundations for children and youth with complex needs, and help them overcome and recover from trauma and prepare for a promising future.\r\n\r\nMercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.

Job DescriptionPosition Overview The Case Management Unit (CMU) serves homebound older adults in Upper Manhattan and Roosevelt Island by providing comprehensive case management services to promote independence, safety, and quality of life. Case Managers conduct assessments, develop individualized care plans, coordinate services, and advocate on behalf of clients to ensure they receive the supports needed to thrive in their homes and communities. This role requires excellent organizational skills, the ability to manage a full caseload, and strong collaboration with clients, families, caregivers, community organizations, and government agencies. Case Managers embody CBN’s core values: * Responsibility – Delivering reliable, accountable service to clients and colleagues. * Boldness – Advocating creatively and persistently to secure needed resources. * Heart – Bringing compassion and empathy to every client interaction. * Respect – Honoring the dignity, autonomy, and experiences of older adults. * Community – Building strong networks of support across CBN and with external partners. Essential Duties & ResponsibilitiesCaseload Management & Direct Support * Maintain an active caseload of approximately 65 clients in compliance with NYC Aging requirements. * Conduct comprehensive assessments to determine client needs and develop individualized care plans. * Provide regular follow-up through home visits, office visits, and phone contact. * Offer supportive counseling and crisis intervention as needed. * Monitor and reassess care plans regularly, making modifications as circumstances change. Benefits & Advocacy * Assist clients with applications and renewals for government entitlements, including SNAP, SCRIE/DRIE, Medicaid, and Medicare. * Refer clients to supportive services such as homecare, meals on wheels, and mental health resources. * Act as an advocate for clients in interactions with landlords, government agencies, and service providers. * Participate in case conferences as an advocate for client needs. Compliance & Documentation * Complete approximately 1,500 case management hours per year. * Maintain timely and accurate records in the case management database, including case notes, assessments, and referrals. * Ensure compliance with NYC Aging standards regarding service provision, reporting deadlines, and audit preparation. Program & Agency Collaboration * Participate in weekly supervision with the Supervisor or CMU leadership. * Engage in weekly team meetings, agency-wide staff meetings, trainings, and professional development. * Collaborate effectively with colleagues, subcontractors, and community partners. * Initiate and maintain contact with representatives of government and community agencies to secure resources for clients. * Support outreach and agency events as needed. Core Competencies * Client-Centered Service & Advocacy * Cultural Competency & Inclusivity * Problem Solving & Resourcefulness * Professionalism & Confidentiality * Time Management & Prioritization * Collaboration & Teamwork Specialized Knowledge and Skills * Strong knowledge of entitlement programs, housing resources, and older adult services. * Proficiency with case management databases and Microsoft Office. * Strong interpersonal, written, and verbal communication skills. * Ability to manage deadlines, caseloads, and competing priorities effectively. * Bilingual proficiency in Spanish or Mandarin is highly desirable. Qualifications * MSW/LMSW or Bachelor’s degree in Social Work, Human Services, Psychology, Gerontology, or related field with relevant experience. * Demonstrated experience in case management or social services, preferably with older adults. * Strong organizational skills and attention to detail. * Ability to travel independently to client homes across the Upper East Side, Roosevelt Island, and East Harlem. Supervisory Responsibilities This position does not include staff supervisory responsibilities. Work Environment and Physical Demands Position Type, Work Schedule This is a non-exempt role with a weekly schedule between 9 a.m. and 5 p.m., or 35 hours weekly. This hybrid position combines remote work—where you’ll remain accessible by phone and email during scheduled hours—with in-person responsibilities. You must be available to come on-site to one of our six locations or attend field visits as program demands require. For safety and security when working remotely, employees are asked to maintain a private and secure workspace: lock doors, secure devices, and avoid public Wi-Fi. Company equipment should be password-protected, encrypted, and used separately from personal devices. Employees will receive guidance and training to ensure a secure home work environment and protect organizational information Fieldwork and in-person work occur throughout Upper Manhattan and Roosevelt Island, traveling via public transit or personal vehicle. The position requires mobility—including frequent walking, navigating stairs, and lifting items up to 15 lbs. In compliance with ADA, reasonable accommodations are provided when needed. Compensation & Benefits The Case Management role offers an annualized salary range of approximately $60,000 to $63,000, based on a standard full-time schedule. This compensation structure aligns with the NYC Pay Transparency Act, with final placement based on experience, skills, and internal equity. We offer a generous benefits package that includes multiple health and dental plan options (including 100% employer-paid coverage), 15 vacation days, 4 personal days, 10 sick days, and paid holidays. Additionally, employees are enrolled in a 403(b) retirement plan featuring a 3% employer contribution and the opportunity for a matched contribution after one year. Our supportive culture encourages professional development through training, mentorship, and growth opportunities. How to Apply Please prepare a single PDF addressed to Alexandra Jurenko, Managing Director, CBN, containing: • A resume that highlights your relevant experience, qualifications, and accomplishments, • A letter of interest/cover letter expressing your enthusiasm for working in aging services and why you are a strong match for this role.

Job Description Case Manager CONTRACT TO HIRE Schedule: MONDAY TO FRIDAY 9AM TO 5PM What We Do: Our client believes everyone deserves a home. We work to ensure that tenants have the tools and support they need to achieve housing stability and long-term recovery. What You’ll Do: * Conduct intake and needs assessments for tenants and families, with periodic re-assessments. * Review documentation to establish tenant eligibility and maintain accurate tenant files. * Develop independent living plans with tenants, setting both short- and long-term goals. * Help tenants access community resources and make referrals to internal and external services. * Support tenants in overcoming barriers, advocating for themselves, and working toward self-sufficiency. * Monitor and document tenant progress through regular contact and visits. * Participate in case conferences and follow up with tenants and referral organizations. * Assist tenants with applications for benefits and entitlements; may escort tenants to appointments. * Conduct home visits to evaluate living conditions and provide continued support. * Input data into the program database and prepare required reports (weekly, monthly, quarterly, and annual). What We’re Looking For: * Bachelor’s degree (B.A., B.S.W., or related field). * Strong advocacy, communication, and problem-solving skills. * Compassion, patience, and a commitment to helping clients achieve long-term stability.

Job Description Summary The Practice of Peace Foundation is a nonprofit organization dedicated to empowering underserved communities through innovative and compassionate services. POP provides a nurturing environment for individuals in transitional housing, helping them develop the skills needed for self-sufficiency and stability. Residential Aides play a key role in ensuring the safety and well-being of clients residing in POP's shelters. They provide direct services, facilitate activities, and support clients in developing independent living skills. This position requires fostering a safe, clean, and structured environment during evening, weekend, and holiday shifts. Key Responsibilities · Interview clients via screening/intake procedures to obtain information about clients' problems/needs, housing, mental health/substance abuse and medical needs, employment history, educational background, and career goals, and to identify barriers to employment and self-sufficiency. · Provide case management activities, advocacy, referrals, etc. · Conduct consistent follow-up interviews with clients to determine if their needs have been met. · Maintain appropriate and timely documentation, progress notes, and screening/ assessment tools. · Responsible for case load updates, data collection and submission of activities reports and/ or programmatic evaluations (i.e.: client satisfaction surveys). · Establish and enforce behavioral rules and procedures to maintain order among clients. · Attend staff meetings, serve on committees as required and is culturally and linguistically competent. · Attend professional meetings, educational conferences, and in-service trainings to maintain and improve professional competence . · Attends training in Health Realization Approach Commitment to POP’s Mission and Health Realization Approach and participates in trainings. Professional & Personal Qualifications · Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+years of direct service experience or Associate degree in human service, Business administration, or related field with 4+ years of direct service experience. · CASAC Credentialing in Alcohol and Substance Abuse Counseling (CASAC) preferred. · Knowledgeable with special needs population. · Knowledgeable with case work, case management methodologies. · Ability to prioritize and successfully complete multiple tasks in a timely manner. · Attention to detail, organized and efficient. · Maturity, integrity and sound judgment. · NY valid driver license. · Case Load Requirements: Case Managers are required to carry a caseload of clients; the number of clients is dependent upon programmatic needs. Company DescriptionNeighborhood Housing Services of Queens CDC, Inc. (NHSQ) is a HUD-certified non-profit counseling agency with over 28 years of experience in providing housing and advisory services to the residents of Queens. Our mission is to preserve and revitalize underserved neighborhoods in Queens by empowering individuals and stabilizing communities. We work collaboratively with government agencies and businesses, guided by the needs of local residents. Our target areas include Community Boards 1 through 4, encompassing neighborhoods such as Long Island City, Astoria, Sunnyside, Woodside, Corona, Elmhurst, East Elmhurst, and Jackson Heights. In 2022, NHSQ made a significant impact by reaching over 8,500 individuals, counseling more than 2,000 clients, and securing approximately $8.6 million in affordable financing for first-time homebuyers. Our comprehensive programs include First-Time Homebuyer education, Homeowner Services, Emergency Home Repairs, Workforce Development, Affordable Housing & Tenant Services, Financial Capability, and Energy Efficiency & Resiliency.Neighborhood Housing Services of Queens CDC, Inc. (NHSQ) is a HUD-certified non-profit\r\ncounseling agency with over 28 years of experience in providing housing and advisory\r\nservices to the residents of Queens. Our mission is to preserve and revitalize underserved\r\nneighborhoods in Queens by empowering individuals and stabilizing communities. We work\r\ncollaboratively with government agencies and businesses, guided by the needs of local\r\nresidents. Our target areas include Community Boards 1 through 4, encompassing\r\nneighborhoods such as Long Island City, Astoria, Sunnyside, Woodside, Corona, Elmhurst,\r\nEast Elmhurst, and Jackson Heights.\r\nIn 2022, NHSQ made a significant impact by reaching over 8,500 individuals, counseling\r\nmore than 2,000 clients, and securing approximately $8.6 million in affordable financing for\r\nfirst-time homebuyers. Our comprehensive programs include First-Time Homebuyer\r\neducation, Homeowner Services, Emergency Home Repairs, Workforce Development,\r\nAffordable Housing & Tenant Services, Financial Capability, and Energy Efficiency &\r\nResiliency.

Job Description JOB DESCRIPTION JOB TITLE: CASE MANAGER – DCMH RAP DEPARTMENT: SUPPORTIVE SERVICES FLSA: NON-EXEMPT LOCATION: WESTCHESTER COUNTY REPORTS TO: SERVICE COORDINATOR SALARY: $40,000.00 - $47,000.00 SUMMARY: Directly provides case management, counseling, life skills coaching, crisis intervention and programmatic tasks for formerly homeless families headed by an adult with a psychiatric disability. Covid-19 vaccination is required. DUTIES & RESPONSIBILITIES: • Responsible for individual caseload of single and family adult participants., • Oversees home finding process including apartment finding and/or referrals for housing assistance. Responsible for processing move-ins/move-outs., • Completes initial intakes and assesses housing readiness of potential clients; designs services plan for each participant on caseload, coordinates interventions and services for clients., • Manages lease executions, internal accounting processes and entitlement requests from the Department of Social Services., • Meets regularly with participants to update service plans, while assisting them in obtaining needed services/benefits., • Works with program participants to pursue alternative housing., • Schedules and performs home visits on a regular basis, monitoring housing related issues., • Establishes and maintains positive relations with each landlord., • Assists the Service Coordinator in managing rent payments and turnovers., • Tracks services provided to clients and completes required program reports. Attends all relevant community/service provider meetings., • Communicates with all collateral agencies to ensure participant compliance with service plan., • Documents case management activities in accordance with agency and funder guidelines and procedures., • Collects service data and participates in program evaluation and quality assurance activities., • Provides crisis intervention and stabilization as needed. May require some after hour’s follow-up to emergency situations., • Contributes to monthly, quarterly and annual reports., • Other duties as required. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: BSW or 5 years’ relevant experience required. Previous experience in human services; working with substance abuse, mental health and homeless populations. Housing relocation experience helpful. Must have excellent written and verbal communication skills. Must have car and valid drivers’ license. Word and Excel proficiency a must. Requires travel throughout Westchester County. May require some evening and weekend hours AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards

Job DescriptionLocation: Newark, NJ 07101Date Posted: 09/03/2025Category: Case ManagementEducation: Bachelor's Degree Delta-T Group connects professionals with client opportunities within the special education, social service, behavioral health, and disability sectors. With over 35 years in business, we have built a reputation for referring highly qualified professionals for rewarding short and long-term contract opportunities. Our client is seeking a motivated professional to work as a Case Manager in Newark, NJ. Compensation negotiable up to $25 per hour. SUMMARY OF CLIENT'S DESCRIPTION OF THIS OPPORTUNITY Provide case management and assessment to a Crisis population, in both an on-site and/or community setting; assures coordinated service delivery and successful client linkage with other programs and facilities; related duties as assigned. 1. Facilitates small education groups, problem solving groups, skill-building groups, larger socialization and therapeutic recreational-related groups and activities. Usually co-facilitated, 2. Maintains a caseload providing case management over various populations., 3. Responsible for documenting case management progress notes in a timely fashion., 4. Completes initial applications of referrals on a scheduled basis., 5. Plans, structures, and facilitates and maintains focus in groups to support skill acquisition, 6. Provide outreach for consumers that have missed their appointments., 7. Attend multi-disciplinary team meetings to provide input and obtain feedback about consumer cases., 8. Develop community contacts to secure community referrals to ensure consumers needs are met., 9. Utilize person centered approach to aid consumers to meet their prioritized needs., 10. Attend client trainings as appropriate to the position or for requirements for the agency to maintain positive open and respectful communications with consumers, families, and other involved persons., 11. Requires group facilitating, assessment, and log reporting of consumers. CLIENT'S REQUIRED EXPERIENCE & EDUCATION • BA in Mental Health or related field., • 2 year post degree relevant work experience., • Organized and demonstrates strong leadership and interpersonal skills DTG ADVANTAGES • Establish a relationship with one of the nation's largest referral agencies for behavioral-health, • Compensation processed weekly, • Flexible schedule: choose opportunities that best fit your schedule, • Ability to grow professionally., • Access to a broad array of client opportunities. DTG'S COMPANY OVERVIEW Delta-T Group has been in business for over 35 years, and connects professionals with client opportunities within the special education, social service, behavioral health, and disability sectors. Title: Case Manager, up to $25/hrClass: Case Management Type: INDEPENDENT CONTRACTOR 1099Ref. No.: 1303301-2BC: #DTG107 Company: Delta-T Group North Jersey, Inc.Contract Contact: Contract Submit NJOffice Email: Phone: 800-426-0932Office Address: 1460 Route 9 North, Suite 300, Woodbridge, NJ 07095 About Us: Each Delta-T Group office is separately incorporated. Delta-T Group is a referral service for self-employed independent contractors seeking behavioral healthcare education and social service supplemental marketplace opportunities. Delta-T cannot guarantee any number or duration of referrals or opportunities as a result of your registration. When and if opportunities become available, you may accept or decline such referrals at your sole discretion.Company DescriptionDelta-T Group's mission is to provide cost-effective, reliable referrals, and innovative staffing solutions, for the social services, behavioral health, allied health and special education fields, for the betterment of independent behavioral health professionals seeking new opportunities and those needing care and support.Delta-T Group's mission is to provide cost-effective, reliable referrals, and innovative staffing solutions, for the social services, behavioral health, allied health and special education fields, for the betterment of independent behavioral health professionals seeking new opportunities and those needing care and support.

Job Description Title of Position: Case Manager Department: Transitional Housing Reports to: Social Service Supervisor FLSA Status: Non-Exempt Salary: $25.22 per hour Positions reporting to this position: None Purpose of the Position The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload and will be responsible for the successful integration of both the housing and employment goals of each client and ensure compliance with Win’s contractual requirements with outside Funders Responsibilities: • Conduct an initial assessment of the family within 48 hours of arrival to the residence and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation., • Initiate referrals for necessary emergency services., • Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart., • Ensure CARES data and supporting documents are printed and filed in designated sections in the client’s chart., • Conduct orientation with clients and review the facility rules, clients’ rights and responsibilities, grievance/complaint process, emergency disaster procedures, etc., • Assist clients with transition to assigned residential unit and housekeeping items., • Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services., • Commit to using Evidence Based Practices (EBP); strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity to help clients achieve their goals., • Develop an Independent Living Plan (ILP) for each client, which will define the client’s goals (in conjunction with the transitional housing income building specialists, housing specialists, child care staff and recreational staff), and track progress against goals, make modifications, and ensure compliance with the ILP., • Provide hands-on training, coaching and support to clients, and help create opportunities for practicing skills that will enable clients to achieve their ILP goals., • Ensure that clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (CARF)., • Maintain client data in the Uniform Client Chart., • Ensure the CARES data entry and supporting documentation is complete, accurate and current at all times., • Assist families in obtaining income and public benefits (i.e., Public Assistance; SSI, etc.)., • Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services and other community resources as needed., • Must track referrals and follow-up each client’s progress., • Assess job readiness of clients, utilizing Standardized Assessment tools., • Perform timely and accurate input of all required client information in the Uniform Client Chart, ensure compliance with OTDA regulatory requirements and DHS contractual requirements. Collaborate with the Housing Coordinators to ensure that clients are compliant in seeking permanent housing., • Attend shelter meetings, agency-wide meetings, and staff training (on site and off site) as directed by the supervisor., • Must work evenings, one Saturday each month, and holidays as scheduled., • Prepare all mandated reporting as required by supervisor, contract agency and funding agency., • Must conduct client unit inspections and review findings with the client and supervisor., • Must be able to ascend/descend stairs in the assigned building., • Commitment to Win’s mission, vision, and values., • Bachelor’s Degree in social work or related field preferred with two years of relevant experience or an Associate’s Degree and three years of client facing experience., • Familiarity with EBP such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity preferred., • Familiarity with entitlement systems and procedures preferred., • Experience with working with families and the issues of domestic violence and homelessness., • Experience with standardized assessment tools preferred., • Excellent organizational, written, and verbal communication skills preferred., • Ability to work effectively in a team environment., • Computer skills and knowledge of CARES a plus., • Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic., • Facilitating Change: Delivers high quality results consistently., • Managing Performance: Interacts respectfully with clients and co-workers., • Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals. Understands consequences. Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Women In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.

Job Description Summary: Case Managers provide comprehensive services to individual clients and families residing in cluster apartments. Services provided by Case Managers include assessment, case planning, developing an Independent Living Plan, case facilitation and management, counseling, referrals, information workshops and support groups. The Case Managers coordinates with other program staff and local agencies to provide short and long term care necessary to meet the needs related to moving families to permanent housing. Essential Job Functions: The Case Manager is responsible for managing a caseload of families and children residing in the shelter. Provides counseling intervention services to residents and coordinates all client services as identified in the Independent Living Plan (ILP). Major Duties and Responsibilities: • Intake and assessment for families referred to the shelter., • Manage a caseload of families referred to the shelter by DHS., • Conduct homes visits at least twice a week to meet and discuss resident’s Independent Living Plans., • Conduct bi-weekly progress meetings with residents to assess progress., • Provide crisis intervention and short-term individual counseling., • Providing information and counseling to families on services and planning to move into permanent housing., • Advocate on behalf of clients for public assistance and entitlements with city agencies., • Case management, preparation of case records, prepare monthly and quarterly statistical reports., • Mediation for internal conflicts in the living quarters., • Group facilitation and conducting of educational presentations for communities., • Provide updates as appropriate and assist clients in reporting any challenges to moving to permanent housing., • Serve as an advocate and liaison between the family and various agencies, such as HRA and ACS., • Maintain routine administrative responsibilities to include the preparation of correspondence, maintaining, files, mail, email, and telephone. Required: • Clear and concise verbal and written communication skill, • Excellent interpersonal skills, be assertive and well organized, • Master's degree in Social Work preferred or related field and a minimum of one year of case management, • experience; or Bachelors Degree and a minimum of two years of case management experience., • Experience with homeless families and knowledge of issues of homelessness and/or residential services, • preferred., • Strong interpersonal skills required., • Computer proficiency required including, but not limited to Excel, PowerPoint and Publisher., • Bilingual (English/Spanish) preferred. The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Job Description Title of Position: Case Manager Department: Transitional Housing Reports to: Social Service Supervisor FLSA Status: Non-Exempt Salary: $28.32/hr. Positions reporting to this position: None Purpose of the Position The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload and will be responsible for the successful integration of both the housing and employment goals of each client and ensure compliance with Win’s contractual requirements with outside Funders. Responsibilities: • Conduct an initial assessment of the family within 48 hours of arrival to the residence and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation., • Initiate referrals for necessary emergency services., • Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart., • Ensure CARES data and supporting documents are printed and filed in designated sections in the client’s chart., • Conduct orientation with clients and review the facility rules, clients’ rights and responsibilities, grievance/complaint process, emergency disaster procedures, etc., • Assist clients with transition to assigned residential unit and housekeeping items., • Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services., • Commit to using Evidence Based Practices (EBP); strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity to help clients achieve their goals., • Develop an Independent Living Plan (ILP) for each client, which will define the client’s goals (in conjunction with the transitional housing income building specialists, housing specialists, child care staff and recreational staff), and track progress against goals, make modifications, and ensure compliance with the ILP., • Provide hands-on training, coaching and support to clients, and help create opportunities for practicing skills that will enable clients to achieve their ILP goals., • Ensure that clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (CARF)., • Maintain client data in the Uniform Client Chart., • Ensure the CARES data entry and supporting documentation is complete, accurate and current at all times., • Assist families in obtaining income and public benefits (i.e., Public Assistance; SSI, etc.)., • Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services and other community resources as needed., • Must track referrals and follow-up each client’s progress., • Assess job readiness of clients, utilizing Standardized Assessment tools., • Perform timely and accurate input of all required client information in the Uniform Client Chart, ensure compliance with OTDA regulatory requirements and DHS contractual requirements. Collaborate with the Housing Coordinators to ensure that clients are compliant in seeking permanent housing., • Attend shelter meetings, agency-wide meetings, and staff training (on site and off site) as directed by the supervisor., • Must work evenings, one Saturday each month, and holidays as scheduled., • Prepare all mandated reporting as required by supervisor, contract agency and funding agency., • Must conduct client unit inspections and review findings with the client and supervisor., • Must be able to ascend/descend stairs in the assigned building., • Commitment to Win’s mission, vision, and values., • Bachelor’s Degree in social work or related field preferred with two years of relevant experience or an Associate’s Degree and three years of client facing experience., • Familiarity with EBP such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity preferred., • Familiarity with entitlement systems and procedures preferred., • Experience with working with families and the issues of domestic violence and homelessness., • Experience with standardized assessment tools preferred., • Excellent organizational, written, and verbal communication skills preferred., • Ability to work effectively in a team environment., • Computer skills and knowledge of CARES a plus., • Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic., • Facilitating Change: Delivers high quality results consistently., • Managing Performance: Interacts respectfully with clients and co-workers., • Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals. Understands consequences. Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #ZR #IND Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Women In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.

Job Description Responsibilities: * Conduct initial intake interviews * Complete assessments and identify barriers * Develop and implement individualized goal-oriented treatment plans * Interface with various organizations * Coordinate and link clients to appropriate care and community resources * Document services provided to clients by completing progress reports * Assist clients with finding permanent housing solutions * Conduct follow-up * Provide education * Facilitate groups * Date entry * Attend meetings and training * Utilize zoom for telehealth appoints and trainings Qualifications: * 1-year previous experience in counseling, social work, or other related fields * Ability to read, write, and understand English * Computer Literate a must * Associates Degree a + Company DescriptionPositive Health Care, Inc. is a non for profit organization.Positive Health Care, Inc. is a non for profit organization.

Job Description Job Title: Youth Case Manager Employment Type: Temporary/Contract Location: Northern Staten Island Compensation: $25 Hourly (based on 35/hr work week) Schedule: Monday-Friday either 8:30-4:30pm or 9-5pm (per coverage needs), in-office Purpose: A socially conscious company is seeking a Youth Case Manager to provide employment services and career development coaching for low-income and underserved job seekers ages 16-24 with the NeON Works program. The ideal candidate has case management experience and/or can provide individualized career services, enjoys working with diverse groups of people, and is a self-starter looking to play a proactive role in helping job seekers with discovering their strengths, goal-planning, and taking actionable steps towards career development. Duties and Responsibilities • Conduct intake, eligibility screening, and job readiness assessments with youth participants ages 16-24, • Oversee barrier removal before and after job placement, ensuring the participant has the resources and support they need to obtain and retain employment (i.e. housing, clothing, healthcare, childcare, etc.), • Develop individualized employment service plans for participants, • Regularly meet with participants in-person or over phone/video to ensure program participants are continually progressing towards their professional, personal, and academic goals, • Provide individualized support to clients during their job search efforts, higher education applications, personal and career assessments, and exam preparation, • Maintain detailed case notes, update attendance logs, submit weekly reports, and other administrative tasks on a timely basis, • Refer clients to vocational trainings, technical skills classes, and other certification programs, • Meet weekly, quarterly, and annual enrollment and job placement numbers, • Model professionalism and inclusiveness, cultivate a safe environment for career development, and motivated clients to find full-time employment Desired Qualifications • Minimum of 4-year degree, relevant experience and/or advanced studies in social services a plus, • One to three (1-3) years of experience working with at-risk youth, • Experience developing individualized service and/or employment plans for participants preferred, • Experience and/or passion for serving individuals from disadvantaged and underserved populations, including but not limited to public assistance recipients, justice-involved individuals, persons with physical and/or mental disabilities, and individuals experiencing homelessness, • Experience with Motivational Interviewing, Trauma-Informed, and/or Two-Generational methods a definite plus, • Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook), • Familiarity with Salesforce, Microsoft Teams, and/or SharePoint preferred, • Understanding of workforce development, employment services, and adult education a definite plus, • Strong communication skills, professional demeanor, sound judgment, and strong organizational skills Benefits * This position will be onboarded via staffing agency and will receive sick time accrual and option for medical insurance coverage

Job Description CASE MANAGERS NEEDED FOR IMMEDIATE OPENINGS IN BROOKLYN, NY, working for an organization that provides family shelter and supportive housing in NYC. This position is Monday-Friday 9a-5pm role. Their mission is to transform the lives of New York City homeless families by providing holistic solutions of safe housing, critical services, and ground-breaking programs they need to succeed on their own– so these families can regain their independence and their children can look forward to a brighter future. Their Vision is to break the cycle of homelessness by being the premier leader and trusted partner in innovative solutions for families in need. Duties: • Provide case management services to individuals and families in need, • Conduct assessments to determine client needs and develop individualized service plans, • Coordinate and monitor the delivery of services to clients, • Advocate for clients and connect them with appropriate resources and support systems, • Collaborate with other professionals, such as social workers, healthcare providers, and educators, to ensure comprehensive care for clients, • Maintain accurate and up-to-date case records and documentation, • Provide crisis intervention and support as needed Required: • Bachelors Degree preferred, • Must have minimum of Associate Degree with 2 years of Case Management experience

Job DescriptionJOB DESCRIPTION:  Provide concrete and counseling services to adult families referred by DHS.  Conduct client intake.  Develop Individual Service Plan  Identify benefits or entitlements that may be available to the client  Meet with the clients as required, to evaluate progress and assist client in developing and meeting individual goals.  Provide necessary referrals for services, including mental health and/ or substance abuse counseling, as required.  Advocate on the client’s behalf when necessary.  Maintain data collection and case records as required by funder  Assist clients regain and maintain control over their lives and over their own transition to independent living.  Facilitate development of self-help skills, support systems, coping strategies.  Conduct group/workshops  Ensure clients adhere to the facility’s rules and regulations and other duties as assigned by the DSS and Site Director  Facilitate client support groups focused on activities of daily living  Manage crisis within the residence and intervene appropriately to minimize risk of potential harm to residents, staff and damage to property. Notify appropriate supervisor and document events on designated forms.  Attend all Required Meetings  Perform other duties, as required by supervisor SKILLS:  Experience providing case management services to families referred from DHS  Familiarity with community resources.  Understanding of challenges facing homeless populations.  Consistently maintain required paperwork  Ability to develop and maintain appropriate boundaries. Must demonstrate sensitivity to needs of clients in crisis.  Must demonstrate responsiveness to cultural differences and a commitment to the value of cultural competency. QUALIFICATIONS: *  Bachelor's Degree in social work, psychology, or related social service field, required.  Minimum two years’ experience working with homeless populations as a Case Manager.  Familiarity with CARES, a plus.  Bi-Lingual (Spanish), preferred. ACKNOWLEDGEMENT OF JOB DESCRIPTION BY EMPLOYEE: I understand the above job description as an accurate presentation of my job performance expectations.

Job Description Summary: The Wellness Coach will assist agency consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up ESSENTIAL DUTIES & RESPONSIBILITIES: • Provide case management to assigned caseload, • Develop and monitor individual service plans in conjunction with agency consumers, • Assist agency consumers with problem solving and crisis intervention, • Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary, • Act as advocate for consumer as appropriate; encourage and support self-advocacy, • Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills, • Support Facilities Management staff in ensuring maintenance of apartment standards, • Supportive counseling to agency consumers as needed, • Regular home visits and hospital visits, as necessary, • Maintenance of a strong working relationship with all therapeutic support services to ensure the best quality of care, • Documentation of all services in compliance with agency standards, • Assist with moves with consumers and staff; also include lifting, packing and cleaning, • Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration, • Liaison to community-based services and groups including civic, social service government, and business organizations, • Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings, • Adhere to on call cell phone system to facilitate crisis intervention, emergencies and other situations that require immediate action, • Bachelor's Degree required, • 2 years supervisory experience is preferred, • Two years' experience with individuals with mental illness, substance use issues and/or a history of homelessness preferred, • Experience in group work, tenant organization, case management, referral, and/or community outreach strongly preferred, • Experience in scattered site setting strongly preferred, • Experience or training in peer counseling or advocacy preferred, • Bilingual English/Spanish speaking preferredCompany DescriptionHow you project yourself in the world says a lot about you. So, what do we think is important for you to know about us? Soloh Partners is proud to be a wholly women-owned business. We are committed to diversity and inclusion. We are driven by our passion for service: service to our clients & their mission and service to our candidates and employees. We believe in making things personal. It isn’t just business for us. This is about shaping careers and building an engaged workforce.How you project yourself in the world says a lot about you. So, what do we think is important for you to know about us? Soloh Partners is proud to be a wholly women-owned business. We are committed to diversity and inclusion. We are driven by our passion for service: service to our clients & their mission and service to our candidates and employees. We believe in making things personal. It isn’t just business for us. This is about shaping careers and building an engaged workforce.

Job Description POSITION: Home Study/Post-Release Services Case Manager REPORTS TO: Case Management Supervisor, Regional Supervisor CLASSIFICATION: Full Time STATUS: Exempt SALARY: 55,000-57,000 Position Summary: The “Home Study/Post Release Services” program (“HSPRS”), operated by Lutheran Immigration and Refugee Service (“LIRS”), provides supportive services to unaccompanied immigrant children after release from ORR custody. Reporting to LIRS’s Regional Supervisor and LSSNY’s Case Management/Personnel Supervisor, the HS/PRS Case Manager will conduct home studies, case management and supportive services to unaccompanied immigrant children once they are released to their sponsors in the New York metro area. Key Areas of Responsibility: · Conduct home visits and phone contacts with the dual purpose of assessing safety and suitability of child’s placement with their caregiver (sponsor) and connecting child to services in the community to address risk factors. · Ongoing case management with a focus on screening and making appropriate referrals to address child’s needs in the following domains: Placement issues, safety issues, education, health, mental health, legal/immigration proceedings, substance abuse, independent living, criminal/juvenile justice, child enrichment activities. · Provide crisis intervention services directly, as needed, or connect family to services to ensure minor’s safety and well-being in a crisis situation. · Submit detailed and thorough documentation in compliance with LIRS policies and procedures. · Apply social work best practices for thorough assessments of child’s progress and services provided. · Maintain regular and timely communication with supervisor around any issues concerning the child’s safety, stability, or well-being in the placement. · Participate in ongoing supervision. · Other duties as assigned. Education: · Bachelor’s Degree in Social Work, Psychology, or Sociology, or other social service field, with particular focus on child and adolescent development required Skills & Abilities: · FLUENCY IN SPANISH REQUIRED · At least 1 year of experience with child welfare programs required · Knowledge of community resources and ability to connect families to community services · Excellent clinical and crisis intervention skills · Excellent verbal and written communication skills · Critical assessment and analysis skills · Ability to manage time effectively, multi-task, determine priorities, and work independently · Ability to do home visits up to 70% · Knowledge of and experience working with refugee or immigrant children preferred · Cross-cultural or international experience preferred · Knowledgeable about ACS/OCFS regulations governing disciplinary actions a plus · Proficiency in Microsoft Office applications Special Position Requirements · Valid driver’s license required · Must be able to pass an FBI background check as well as a CA/N check for every state in which they have resided in the last five years. · Hybrid remote/in office work DATE REVISED: 5/21/2024

Job Description Location- New York, NY Pay Rate- $25/hr Requirements: Bachelor's Degree 2+ years relevant experience Position Description : Provide direct clinical supervision to case-management staff and maintain schedule of case management team. Oversee client referrals to various external providers, including medical, psychiatric, and substance abuse treatment. Oversee completion of housing related activities and referrals, including housing packets, identifying housing opportunities and housing interview prep. Provide coaching for staff to assist with their professional development. Conduct in-service workshops on related topics to staff, such as, conflict resolution, assessments and client engagement and safety and other topics. Ensure that daily, weekly and monthly DHS statistics are compiled and submitted for review. Conduct periodic chart reviews in preparation for audits. Responsible for conducting case conferences for both individuals and couples, facilitating team meetings, completing treatment plan reviews, and maintenance of established QA procedures. Provide emergency first aid/CPR assistance when needed. Company DescriptionThe Bachrach Group LTD. (TBG) has been building better workforces with extraordinary talent based on specific functional experience, one position at a time, for nearly 50 years. Our commitment to sourcing top-notch talent has made us national leaders in both staffing and executive search.The Bachrach Group LTD. (TBG) has been building better workforces with extraordinary talent based on specific functional experience, one position at a time, for nearly 50 years. Our commitment to sourcing top-notch talent has made us national leaders in both staffing and executive search.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 62 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. BronxWorks Homebase assists more than 3600 households with housing retention and stabilization services in the South Bronx. We achieve this by providing services to include case management, public benefits advocacy, referrals to available resources, mediation, and financial literacy workshops. BronxWorks is seeking a highly motivated Homeless Prevention Case Manager to join our Homebase team. As a case manager, you will play a critical role in helping individuals and families at risk of homelessness stay stably housed or relocate to stable housing. Your responsibilities will include screening and assessing client needs and developing strategic interventions to stabilize clients' housing. You will be expected to engage clients, assess for program and/or subsidy eligibility, develop service plans, conduct Housing Court advocacy, document progress, complete virtual/in person unit inspections, and follow up with external parties. You will connect clients with resources like rental arrears assistance, public benefits and housing vouchers. You will manage a caseload of approximately 40-45 clients in various stages of a housing crisis. The ideal candidate will thrive in a fast-paced environment, have the ability to multi-task, be flexible to programmatic change and adapt accordingly, be extremely organized, and be adept at working with multiple software platforms. We are looking for a desire to work with an at-risk population, strong assessment and analytical skills, and excellent verbal and written communication abilities. Our team offers a collaborative work environment, with a standard Monday-to-Friday schedule and the potential for one work-from-home day per week, offering flexibility and work-life balance. We also offer a competitive starting salary, recognizing the value of your skills and experience. If you're passionate about making a difference in the Bronx community, we encourage you to apply. RESPONSIBILITIES • Perform initial intake assessments for clients and their families, as well as periodic reassessments including developing and updating comprehensive service plans., • Review all documentation to determine clients’ eligibility for program, and maintain both physical and digital folders., • Assist clients in completing all BronxWorks Homebase Program intake applications and forms., • Refer clients to appropriate services not limited to within BronxWorks., • Follow up with clients and referral agencies to track engagement and progress., • Conduct home visits and inspections to assess clients’ living conditions (in person and/or virtually)., • Enter client information and progress updates into designated database systems., • Support clients in overcoming barriers to achieving their goals and in building self-advocacy skills toward self-sufficiency., • Conduct outreach and community engagement efforts to recruit new clients., • Recommend and implement strategies to encourage client participation throughout all processes., • Prepare and submit applications for subsidies, transfers, benefit applications, referrals, and financial assistance as needed., • Provide accurate data and documentation for required program reports on a weekly/monthly/quarterly and annual basis., • Accompany client to medical and/or entitlement appointments, if requested., • Work with landlords/management companies to assist clients in resolving their housing crisis., • Bachelor’s degree in social work or another related field of study., • Bilingual language skills are preferred., • Strong oral and written communication, time management, and organizational skills are necessary., • Participate in both internal and external training., • Complete annual certifications (Mental Health, Mandated reporter)., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact . #ZR

Job Description WHO IS CHI? Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success. WHAT DOES CHI OFFER? CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer: • Generous Paid time off, • Personal and Sick Days, • Health insurance and health reimbursement account, • Dental and vision plans, • Flexible spending account, • AFLAC supplemental insurance, • Dependent Care Spending Account, • Commuter Transit and Parking Account, • Working Advantage- Employee Perks, • 401(k) retirement plan, • Life insurance, • Employee Assistance Program The Case Manager is part of a human service team that develops and executes service and care plans for residents to provide a supportive and empowering environment that fosters stabilization, independence and self-reliance, and skills development. The Case Manager plays a key role in executing and updating service and care plans, coordinating direct services and service referrals to external providers, and monitoring resident behaviors and practices. Pay: $21.64 an hour- approx. $45,000 annually. FLSA: Non-exempt. Eligible for overtime. Schedule: Monday-Wednesday, Fridays 9am-5pm except Thursday 11am-7pm. Must work 4th Saturday of the month 9am-5pm. Schedule: Monday - Friday 3pm-11pm 1st Saturday of the Month Schedule: Monday 11am-7pm Tuesday-Friday 9am-5pm Must work 1st Saturday of every month. Location: Gowanus/Park Slope Brooklyn, NY JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS These duties are essential and specific to the successful implementation of this position. SERVICE AND CARE COORDINATION • Ensure residents receive appropriate quality services per organizational principles and program requirements., • In coordination with Social Worker (if available), design service and care plans that provide customized information, counseling, crisis intervention, direct service, and advocacy services to residents; and coordinate linkages to external and community-based services., • Collaborate with other service providers and external organization to help residents resolve immigration and citizenship issues, secure public benefits and charitable gifts and donations, pursue employment and entrepreneurial opportunities, independence, and long-term stability., • For family sites: coordinate with Recreation Team (if available on site) to ensure school-age children receive transportation services, school transfers, and ESL/ELL and IEP curriculum as needed., • Develop and maintain a resource network for referrals as related to service needs of residents., • Meet with residents in assigned caseload at least once a week to assess progress with service and care plans. Modify plans as needed., • Conduct weekly room inspections to ensure healthy hygiene and housekeeping. Coordinate with Social Workers and/or Treatment Team to mitigate behaviors that compromise the health and safety of residents., • Ensure residents in assigned caseload are enrolled in and receiving eligible public benefits and city programs in accordance with DHS requirements., • Ensure residents follow through with appointments, documentation submissions, and other required activities to maintain enrollment and participation in benefits and DHS programs., • Document interactions and communications with and on behalf of residents in CARES and AWARDS., • Perform other duties as assigned by supervisor and Program Director. ENTRY LEVEL QUALIFICATIONS AND REQUIREMENTS Education and Experience: High School Diploma or GED required. Bachelor’s degree in social work or psychology preferred. Three years of experience working in a shelter or similar field can be substituted for the education requirement. • Experience: Two years’ experience in case management, counseling, or direct advocacy for clients in social service settings. Experience with immigrants and immigration issues is a plus., • Communication: Excellent verbal and written communication skills. Proficiency in English required, multi-lingual and Spanish proficiency a plus., • Computer skills: Basic competency in MS Word, Excel, Outlook and the internet, • Math Skills: Ability to formulate simple financial budgets., • Physical Performance: Ability to make unit visits (walk distances, climb stairs, etc.), • Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls., • Experience working with homeless individuals and people living with health and/or mental health issues and substance use. Ability to engage residents. DIVERSTY, EQUITY, AND INCLUSION Community Housing Innovations Inc (CHI) respects diversity and is an equal opportunity employer that provides equal employment opportunities to all employees and applicants and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. Community Housing Innovations is committed to diversity, equity, and inclusion. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment. Company DescriptionCommunity Housing Innovations (CHI), founded in 1991, is a not-for-profit organization that serves Westchester, Long Island, Hudson Valley, and New York City. CHI’s mission is to provide housing and human services that support social and economic independence. CHI operates emergency shelters, transitional and supportive housing, permanent housing, homeownership, foreclosure prevention counseling, eviction prevention services, financial literacy and CHI realty, an independent brokerage that works to place homeless individuals and families into permanent housing. CHI believes quality, affordable housing provides a firm foundation for a prosperous life. CHI’s vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own and a job to support them.Community Housing Innovations (CHI), founded in 1991, is a not-for-profit organization that serves Westchester, Long Island, Hudson Valley, and New York City. CHI’s mission is to provide housing and human services that support social and economic independence. CHI operates emergency shelters, transitional and supportive housing, permanent housing, homeownership, foreclosure prevention counseling, eviction prevention services, financial literacy and CHI realty, an independent brokerage that works to place homeless individuals and families into permanent housing.\r\n\r\nCHI believes quality, affordable housing provides a firm foundation for a prosperous life.\r\n\r\nCHI’s vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own and a job to support them.

Job Description Title of Position: Case Manager Department: Transitional Housing Reports to: Social Service Supervisor FLSA Status: Non-Exempt Salary: $25.22 per hour Positions reporting to this position: None Purpose of the Position The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload and will be responsible for the successful integration of both the housing and employment goals of each client and ensure compliance with Win’s contractual requirements with outside Funders Responsibilities: • Conduct an initial assessment of the family within 48 hours of arrival to the residence and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation., • Initiate referrals for necessary emergency services., • Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart., • Ensure CARES data and supporting documents are printed and filed in designated sections in the client’s chart., • Conduct orientation with clients and review the facility rules, clients’ rights and responsibilities, grievance/complaint process, emergency disaster procedures, etc., • Assist clients with transition to assigned residential unit and housekeeping items., • Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services., • Commit to using Evidence Based Practices (EBP); strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity to help clients achieve their goals., • Develop an Independent Living Plan (ILP) for each client, which will define the client’s goals (in conjunction with the transitional housing income building specialists, housing specialists, child care staff and recreational staff), and track progress against goals, make modifications, and ensure compliance with the ILP., • Provide hands-on training, coaching and support to clients, and help create opportunities for practicing skills that will enable clients to achieve their ILP goals., • Ensure that clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (CARF)., • Maintain client data in the Uniform Client Chart., • Ensure the CARES data entry and supporting documentation is complete, accurate and current at all times., • Assist families in obtaining income and public benefits (i.e., Public Assistance; SSI, etc.)., • Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services and other community resources as needed., • Must track referrals and follow-up each client’s progress., • Assess job readiness of clients, utilizing Standardized Assessment tools., • Perform timely and accurate input of all required client information in the Uniform Client Chart, ensure compliance with OTDA regulatory requirements and DHS contractual requirements. Collaborate with the Housing Coordinators to ensure that clients are compliant in seeking permanent housing., • Attend shelter meetings, agency-wide meetings, and staff training (on site and off site) as directed by the supervisor., • Must work evenings, one Saturday each month, and holidays as scheduled., • Prepare all mandated reporting as required by supervisor, contract agency and funding agency., • Must conduct client unit inspections and review findings with the client and supervisor., • Must be able to ascend/descend stairs in the assigned building., • Commitment to Win’s mission, vision, and values., • Bachelor’s Degree in social work or related field preferred with two years of relevant experience or an Associate’s Degree and three years of client facing experience., • Familiarity with EBP such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity preferred., • Familiarity with entitlement systems and procedures preferred., • Experience with working with families and the issues of domestic violence and homelessness., • Experience with standardized assessment tools preferred., • Excellent organizational, written, and verbal communication skills preferred., • Ability to work effectively in a team environment., • Computer skills and knowledge of CARES a plus., • Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic., • Facilitating Change: Delivers high quality results consistently., • Managing Performance: Interacts respectfully with clients and co-workers., • Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals. Understands consequences. Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Women In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.

Job Description Role: Wellness Coach or Case Manager Location: Openings in the Bronx Pay: Contract, $22.00 - $24/hour. Schedule: Tuesday to Saturday, 09:00 am to 05:00 pm. Overview: Assist consumers in accessing community services (medical, psychological, substance use, vocational, food, clothing, etc.) through referrals, advocacy, and follow-up Key Responsibilities: • Manage caseloads and develop individualized support plans., • Provide supportive counseling, problem-solving, and crisis intervention., • Accompany consumers to appointments and assist with daily living needs., • Advocate for consumers and encourage self-advocacy., • Coordinate community-based services and activities for social and skill development., • Document services and maintain relationships with therapeutic support services., • Bachelor's Degree, • 2 years' experience in behavioral health., • Experience with mental illness, substance use, or homelessness., • Background in case management, community outreach, or supportive housing., • Bilingual English/Spanish preferred. Company DescriptionPride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010.Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010.

Job Description Case Manager The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload of 25 cases. He/She will be responsible for successfully integrating each client's housing and employment goals and ensuring compliance with Win's contractual requirements with outside Funders. Responsibilities · Commits to using evidence-based practices (E.B.P.), Motivational Interviewing (MI), Trauma-Informed Care (T.I.C.), critical time intervention, and boundary setting to help clients achieve their goals. · Must be able to conduct and complete an initial assessment of all the clients within 48 hours of arrival at the facility, such as Case Assessment Form, Initial Service Plan, and all initial intake documentation. · Initiate referrals for necessary emergency services. · Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart. · Ensures CARES data and supporting documents are printed and filed in designated sections in the client's chart. · Conduct orientations with clients and review the facility rules, clients' rights, and responsibilities, grievance/complaint process, emergency disaster procedures, etc. · Assist clients with the transition to assigned residential units and housekeeping items. · Provide comprehensive case management, including crisis intervention, counseling, and other appropriate support services. · Commit to using Evidence-Based Practices (E.B.P.), strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, boundary setting, and cultural reflexivity to help clients achieve their goals. · Must be able to develop an Independent Living Plan (I.L.P.) for each client, which will define the client's goals in conjunction with the transitional housing income building specialists housing specialists, track progress against goals, make modifications, and ensure compliance with the I.L.P. · Provide hands-on training, coaching, and support to clients, and help create opportunities for practicing skills to enable clients to achieve their I.L.P. goals. · Ensure clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (C.A.R.F.). · Maintain client data in the Uniform Client Chart. · Ensure the CARES data entry and supporting documentation are always complete, accurate, and current. .· Assist clients in obtaining income and public benefits (i.e., Public Assistance, S.S.I., etc.). · Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services, and other community resources. · Must track referrals and follow up on each client's progress. · Assess the job readiness of clients. · Perform timely and accurate input of all required client information in the Uniform Client Chart, ensuring compliance with O.T.D.A. regulatory and D.H.S. contractual requirements. Collaborate with the Housing Coordinators to ensure clients are compliant in seeking permanent housing. · Attend shelter meetings, agency-wide meetings, and staff training (onsite and offsite) as directed by the supervisor. · Must work evenings, one Saturday each month, and holidays as scheduled. · Prepare all mandated reporting as the supervisor, contract, and funding agencies require. · Conduct weekly client unit inspections and review findings with the client and supervisor. · Perform other related duties as needed. Essential Functions · Must be able to ascend/descend stairs in the assigned building. · Must escort clients to appointments as needed, including apartment viewings. Qualification · Must be committed to H.O.G.A.R.'s mission, vision, and values. · Bachelor's degree in social work or a related field is required. · One (1) year of social service experience or approved equivalent. · Familiarities with E.B.P., such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, boundary setting, and cultural reflexivity preferred. · Familiarity with entitlement systems and procedures is preferred. · Experience with standardized assessment tools preferred. · Excellent organizational, written, and verbal communication skills are preferred. · Ability to work effectively in a team environment. · Computer skills and knowledge of CARES are a plus. · Bilingual – English/Spanish proficiency a plus. Required Time on the Project · 3 FTE Case Manager · 35 hours weekly (may include a Saturday and Sunday) · On call 24/07

Job DescriptionCase Manager PURPOSE OF POSITION The Case Manager is responsible for providing comprehensive case management services to individuals living with HIV/AIDS (PLWHA) who are engaged in supportive counseling and behavioral health services. This position ensures that clients receive coordinated, person-centered care that addresses their mental health, medical, social, and economic needs. The Case Manager works closely with clinical and support staff to assess client needs, develop service plans, coordinate care, and provide advocacy and linkage to essential services such as housing, financial assistance, substance use treatment, and healthcare. RESPONSIBILITIES The major responsibilities of this position include, but are not limited to: 1. Client Assessment & Service Planning • Assess clients’ needs for services and cooperatively develop an intergraded care plan and goals with the client and other providers., • Conduct comprehensive client intake, psychosocial needs assessments to determine client needs and service eligibility., • Develop client-centered service plans, assessments and re-assessments in collaboration with clients and their care team., • Monitor client progress and adjust service plans as needed to support goal achievement., • Assess and identify the clients' needs, formulate appropriate plans of service, monitor and document the progress of service plans and document all significant interactions with or on behalf of the clients to ensure the clear, effective delivery of service and the provision of high-quality social services that are in compliance with the PHS/NYC DOH, Ryan White Part A requirements, and agency policies and procedures.2. Care Coordination & Service Linkage, • Connect clients to mental health counseling, substance use treatment, HIV primary care, housing assistance, food security programs, and other supportive services., • Assist clients in navigating Medicaid, Ryan White programs, ADAP, HOPWA, and other public benefits., • Collaborate with healthcare providers and social service agencies to ensure holistic and integrated care., • Work collaboratively with team members to provide outreach and engagement to hard-to-reach clients.3. Advocacy & Client Support, • Advocate for clients' rights and ensure they receive appropriate, stigma-free services., • Address barriers to care such as homelessness, mental health stigma, discrimination, and financial instability, transportation etc., • Work with the client to identify barriers to goal attainment and help resolve those barriers, i.e., keeping scheduled appointments with appropriate service providers, medication regimen for adherence while promoting good health., • Provide advocacy and referral services to ensure clients receive appropriate benefits, entitlements and services.4. Crisis Intervention & Psychoeducation, • Provide short-term crisis intervention and de-escalation support., • Educate clients about HIV treatment adherence, harm reduction, self-care, and mental health wellness., • Facilitate peer support groups and workshops on behavioral health topics., • Facilitate groups, as designated, to address wellness issues, enhance life skills, and assist clients in achieving self-sufficiency.5. Documentation & Quality Assurance·, • Maintain accurate and timely case notes in Electronic Health Records (EHR) and other required databases., • Ensure compliance with HIPAA, funder requirements, and agency policies., • Participate in quality assurance and performance improvement initiatives., • Document each encounter with each client via accurate progress notes., • Attend and participate in Quality Improvement and Performance Improvement teams and tasks., • Participate in program meetings, trainings, and client case conferences., • Ensure adherence to client confidentiality procedures as governed by HIPAA and HCC confidentiality policies and procedures., • Attends required meetings, conferences, supervision, trainings, and professional development.QUALIFICATIONS, • Associate degree in Social Work, Counseling, Human Services, Psychology, Public Health, or a related field required. Bachelor’s degree preferred., • Bachelors’ degree in Social Work or Counseling preferred., • At least 1 year of experience in case management, HIV/AIDS services, and/or preventive services., • Experience facilitating groups., • Strong cultural competency in working with diverse populations, including PLWHA, BIPOC, LGBTQ+, and immigrant communities., • Knowledge of harm reduction, trauma-informed care, and motivational interviewing., • Ability to work independently and collaboratively in a fast-paced environment., • Strong organizational, communication, and problem-solving skills., • Strong interpersonal and excellent verbal and written communication skills., • Organizational and problem-solving abilities to assist clients with complex needs., • Effective client engagement and needs assessment skills., • Experience on NYC health and human services systems, processes, and services., • Competency in Microsoft applications including Word, Excel, and Outlook., • Language Proficiency (English/ Haitian Creole, French and/or Spanish,) preferred., • Must be able to pass a background check, • Passion for HCC’s mission.

Job Description WHO IS CHI? Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success. WHAT DOES CHI OFFER? CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer: * Generous Paid time off * Personal and Sick Days * Health insurance and health reimbursement account * Dental and vision plans * Flexible spending account * AFLAC supplemental insurance * Dependent Care Spending Account * Commuter Transit and Parking Account * Working Advantage- Employee Perks * 401(k) retirement plan * Life insurance * Employee Assistance Program * Monthly trainings and career development plans JOB SUMMARY The Case Manager is part of a human service team that develops and executes service and care plans for residents to provide a supportive and empowering environment that fosters stabilization, independence and self-reliance, and skills development. The Case Manager plays a key role in executing and updating service and care plans, coordinating direct services and service referrals to external providers, and monitoring resident behaviors and practices. Schedule: Tuesday-Saturday. 11am-7pm (T, W) 8am-4pm (Th, F, Sat). Off Sunday & Monday. Schedule: Tuesday - Saturday. Tuesday, Thursday-Saturday 9am-5pm Wednesday 11am-7pm(Off Sunday & Monday). Schedule: Sunday - Monday 8am-4pm Tuesday- Thursday 11am-7pm (Friday & Saturday off). Schedule: Tuesday - Wednesday 9am-5pm Thursday- Saturday 11am-7pm (Sunday & Monday). Salary: $24.04 an hour. FLSA: Non-exempt. Eligible for overtime. Location: Eastchester, Bronx, NY JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS These duties are essential and specific to the successful implementation of this position. SERVICE AND CARE COORDINATION · Ensure residents receive appropriate quality services per organizational principles and program requirements. · In coordination with Social Worker (if available), design service and care plans that provide customized information, counseling, crisis intervention, direct service, and advocacy services to residents; and coordinate linkages to external and community-based services. · Collaborate with other service providers and external organization to help residents resolve immigration and citizenship issues, secure public benefits and charitable gifts and donations, pursue employment and entrepreneurial opportunities, independence, and long-term stability. · For family sites: coordinate with Recreation Team (if available on site) to ensure school-age children receive transportation services, school transfers, and ESL/ELL and IEP curriculum as needed. · Develop and maintain a resource network for referrals as related to service needs of residents. · Meet with residents in assigned caseload at least once a week to assess progress with service and care plans. Modify plans as needed. · Conduct weekly room inspections to ensure healthy hygiene and housekeeping. Coordinate with Social Workers and/or Treatment Team to mitigate behaviors that compromise the health and safety of residents. · Design discharge plans to ensure continued enrollment and participation in public benefits and service linkages to community-based organizations are in place. BENEFITS / ENTITLEMENT COORDINATION · Ensure residents in assigned caseload are enrolled in and receiving eligible public benefits and city programs in accordance with DHS requirements. · Ensure residents follow through with appointments, documentation submissions, and other required activities to maintain enrollment and participation in benefits and DHS programs. · Coordinate with Mayor’s Office of Immigration Affairs and other immigration services and advocacy organizations and enroll residents in immigration services and programs if applicable. GENERAL DUTIES · Document interactions and communications with and on behalf of residents in CARES and AWARDS. · Perform other duties as assigned by supervisor and Program Director. ENTRY LEVEL QUALIFICATIONS AND REQUIREMENTS Education and Experience: High School Diploma or GED required. Bachelor’s degree in social work or psychology preferred. Three years of experience working in a shelter or similar field can be substituted for the education requirement. · Experience: Two years’ experience in case management, counseling, or direct advocacy for clients in social service settings. Experience with immigrants and immigration issues is a plus. · Communication: Excellent verbal and written communication skills. Proficiency in English required, multi-lingual and Spanish proficiency a plus. · Computer skills: Basic competency in MS Word, Excel, Outlook and the internet · Math Skills: Ability to formulate simple financial budgets. · Physical Performance: Ability to make unit visits (walk distances, climb stairs, etc.) · Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls. o Experience working with homeless individuals and people living with health and/or mental health issues and substance use. Ability to engage residents. DIVERSITY, EQUITY, AND INCLUSION Community Housing Innovations Inc (CHI) respects diversity and is an equal opportunity employer that provides equal employment opportunities to all employees and applicants and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. Community Housing Innovations is committed to diversity, equity, and inclusion. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment. Company DescriptionCommunity Housing Innovations (CHI), founded in 1991, is a not-for-profit organization that serves Westchester, Long Island, Hudson Valley, and New York City. CHI’s mission is to provide housing and human services that support social and economic independence. CHI operates emergency shelters, transitional and supportive housing, permanent housing, homeownership, foreclosure prevention counseling, eviction prevention services, financial literacy and CHI realty, an independent brokerage that works to place homeless individuals and families into permanent housing. CHI believes quality, affordable housing provides a firm foundation for a prosperous life. CHI’s vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own and a job to support them.Community Housing Innovations (CHI), founded in 1991, is a not-for-profit organization that serves Westchester, Long Island, Hudson Valley, and New York City. CHI’s mission is to provide housing and human services that support social and economic independence. CHI operates emergency shelters, transitional and supportive housing, permanent housing, homeownership, foreclosure prevention counseling, eviction prevention services, financial literacy and CHI realty, an independent brokerage that works to place homeless individuals and families into permanent housing.\r\n\r\nCHI believes quality, affordable housing provides a firm foundation for a prosperous life.\r\n\r\nCHI’s vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own and a job to support them.

Job Description Case Manager Job Description The role of the case manager is central to the day-to-day functioning of any residential program. This individual assumes primary responsibility for establishing the house routing; for orchestrating all house activities; for ensuring that the house itself is kept clean and in good repair; for ensuring that each resident attends all scheduled programs and appointments; for ensuring that all medications are ordered and refilled as necessary and for establishing the tone of the house. The following tasks represent some of the daily expectations of the case manager: 1. Counting all controlled medications ensuring each resident has enough and there are none misplaced/missing; Any medication sheet which shows a five day supply or less should initiate re-order or the doctor should be asked to “call in” a new prescription if no additional refills are available.; making sure all residents are taking prescriptions as prescribed; checking to make sure all residents are prepared to attend regularly scheduled activities as well as medical or clinic appointments; make sure all medications and dosages for each resident are up to date in system., 2. Checking the whereabouts of all residents so that each is "present or accounted for"; checking the overall condition of the houses., 3. Checking to see if each resident has properly performed personal hygiene activities (showering, weather appropriate clothing, dressed in clean and neat clothing); checking cleanliness of all houses (kitchen, bathrooms, living space, bedrooms); assist residents in cleaning as needed;, 4. Using restorative services as a guideline to make sure that program activities are scheduled throughout the day and evening, which will allow every resident the opportunity to gain the skills necessary in order to move to the next level of independent functioning; make sure staff are assigned to carry out these activities and that residents are scheduled to involve themselves in them., 5. Document all conversations regarding each resident; make sure that all appointments, which are received verbally, are noted in the log book as well as a calendar for the day of appointment; make sure that all doctors orders for meds are faxed directly to the appropriate pharmacy; make sure contact info for all residents doctors, treatment teams, other providers are all up to date in system., 6. Provide 1-2 shopping trips a week for residents to buy their own household supplies and food items, 7. Plan, in concert with supervisor and other staff, for the conduct of evening and weekend activities such as shopping, field trips or purely recreational events; make sure funds are available to do such activities., 8. All rooms should be inspected for cleanliness and neatness; all rooms should be inspected to ensure that each contains all necessary items for daily living (sheets, towels, blankets, personal grooming, supplies), 9. All physical items in house should be in working order (kitchen appliances, bathrooms, all cooling/heating systems), 10. Possible Evening/Weekend coverage will be required. • The houses should be fully cleaned, residents must be assigned specific chores to ensure the cleanliness of house is maintained Other duties, as may be required, as situations arise throughout each day.

Job Description Now Hiring: Experienced Case Managers – Shelter Setting | Brooklyn & Bronx, NY Schedule: Monday to Friday, 9:00 AM – 5:00 PM Location: Brooklyn & Bronx Start Date: ASAP Contract: Long-term Rate: $24/hour ✅ Requirements: * Bachelor’s degree in Psychology or a related field (required) * Prior experience as a Case Manager * Bilingual in Spanish (preferred) * Strong communication & organizational skills * Willing and able to start quickly We’re looking for compassionate, dedicated case managers to support individuals in a shelter setting. If you're experienced and ready to make a real impact, we want to hear from you!

MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlusHealth has been committed to building strong relationships with its members and providers. Position Overview The Medicare Care Manager Team Lead manages day to day activities of the Care Management (CM) team (RN/ SW Care Managers and Care Management Associates) to ensure quality outcomes such as reduction in emergency room visits and hospital admissions, improved member satisfaction, closing and reducing gaps in care, and cost effectiveness. This is accomplished through hands-on, participatory management where all aspects of day-to-day care management operations are supervised, and feedback is shared with the leadership team for the purpose of meeting program goals and the implementation of continuous quality improvement strategies. The Medicare Care Manager Team Lead provides training, ongoing support, and mentorship to the CM team. The Medicare Care Manager Team Lead facilitates the successful execution of the Integrated Care Management program by providing day to day supervision and applying problem solving skills to ensure the delivery of member-centered care management, improved access to community resources and improvement of overall health status of members. 9:00 A.M – 5:00 P.M • Provide clinical guidance and supervision to assigned care managers and clinical support staff to promote efficient and effective delivery of care management services., • Supervise day to day activities to make certain that care management services are provided in accordance with clinical guidelines, established processes and MetroPlus organizational standards., • Ensure Medicare Model of Care (MOC) requirements are met and in compliance., • Mentor and evaluate staff, problem solve and implement strategies to facilitate the overall goal of the program., • Supervise the entire care management workflow including case selection, interventions and goal setting, follow-up/follow-through activities, documentation, and escalations., • Ensure care management activities are conducted in a safe, efficient, and effective manner to promote continuity and quality of care., • Review, develop and modify day to day workflows to ensure timely completion of regulatory requirements and attainment of productivity and quality benchmarks., • Perform ongoing quality review of cases and monthly chart review audits to ensure accuracy and compliance., • Evaluate and document staff performance; coach staff to improve both quality and quantity of skills attaining optimal performance., • Utilize data to track, trend and report productivity and outcome measures; work with the management team to implement necessary improvement strategies., • Coordinate and manage the care management integrated care rounds, this includes scheduling meetings, preparing agenda, documentation of minutes and ensuring completion of follow up activities identified by the members of the team., • Collaborate with other departments (i.e. Utilization management, Quality, Behavioral Health) to achieve optimal outcomes for members., • Use expert verbal and non-verbal communications skills to motivate and engage members and their caregivers., • Resolve issues and mitigate conflict encountered during daily operations; appropriately escalate issues to the Director of Integrated Care Management or Designee., • Identify and report potential risk, operational opportunities, and barriers, proactively share with the leadership team., • Conduct weekly and monthly audits for the purpose of departmental/organizational reporting and providing formal feedback to care management staff., • Create and submit operational weekly/monthly/quarterly reports., • Work with the leadership team to develop and implement ongoing training and development efforts., • Actively participate in staff training and meetings., • Encourage regular communication and inform staff of relevant departmental and organizational updates., • Employ critical thinking and judgment when dealing with unplanned issues., • Develop and maintain collaborative relationships with clinical providers, facility staff and community resources., • Comply with orientation requirements, annual and other mandatory trainings, organizational and departmental policies, and procedures., • Maintain professional competencies as a Medicare Care Manager Team Lead., • Perform other duties as assigned by Director., • Bachelor’s degree in Nursing or Master’s degree in Social Worker required., • Registered Nurse with a current New York State License or Licensed Social Worker, • An equivalent combination of training, educational background and experience in related fields and educational disciplines. A minimum of 5 years of Case Management experience in a health care and/or Managed Care setting required., • Minimum of 2 years managerial/leadership experience in a Managed Care and/or health care setting required., • Proficiency with computers navigating in multiple systems and web-based applications., • Confident, autonomous, solution driven, detail oriented, high standards of excellence, nonjudgmental, diplomatic, resourceful, intuitive, dedicated, resilient and proactive., • Strong verbal and written communication skills including motivational coaching, influencing and negotiation abilities., • Excellent time management and organizational skills, • Strong problem-solving skills., • Ability to prioritize and manage changing priorities under pressure., • Proficient in Microsoft Office applications including Word, Excel, and PowerPoint and Outlook., • Ability to proficiently read and interpret medical records, claims data, pharmacy and lab reports, and prescriptions required., • Ability to work closely with member and caregiver., • Ability to collaborate with all levels of Health Care Providers, members and families., • Integrity and Trust, • Customer Focus, • Functional/Technical skills, • Proficiency with computers navigating in multiple systems and web- based applications., • Confident, autonomous, solution driven, detail oriented, high standards of excellence, nonjudgmental, diplomatic, resourceful, intuitive, dedicated, resilient and proactive., • Strong verbal and written communication skills including motivational coaching, influencing and negotiation abilities., • Time management and organizational skills, • Strong problem-solving skills, • Ability to prioritize and manage changing priorities under pressure., • Must know how to use Microsoft Office applications including Word, Excel, and PowerPoint and Outlook., • Ability to form effective working relationships with a wide range of individuals #LI-Hybrid #MHP50 NYC Health and Hospitals offers a competitive benefits package that includes: • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week, • Retirement Savings and Pension Plans, • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts, • Loan Forgiveness Programs for eligible employees, • College tuition discounts and professional development opportunities, • College Savings Program, • Union Benefits for eligible titles, • Multiple employee discounts programs, • Commuter Benefits Programs

Job Description JOB TITLE: Program Associate - Homeowner Hub Team DEPARTMENT: External Affairs REPORTS TO: Program Manager FLSA: Nonexempt SALARY RANGE: $55,000- $65,000 About the Center The Center for New York City Neighborhoods, Inc. (the “Center”) is a not-for-profit that promotes and protects affordable homeownership so middle- and working-class families can build strong, thriving communities. We meet the diverse needs of homeowners by offering free, high-quality housing counseling and services, coordinating a network of service providers across the city, and providing free or low-cost loans for homeownership. Through its work, the Center supports and expands homeownership across New York by developing programs that focus on underserved communities. We have successfully delivered over $500 million to homeowners in several state-wide interventions, in response to physical, financial, and health crises, working with both the city and state to expand protections for New Yorkers. By helping homeowners individually and systematically, the Center achieves lasting change. To date, the Center, together with its partners, has helped more than 250,000 low- and moderate-income (LMI) families with a median annual income of $46,000 keep their homes and gain financial stability, preserving over $10 billion in neighborhood property value across New York. Position Summary The Center is hiring a Program Associate to join a team dedicated to helping middle and working-class homeowners throughout the state with a broad range of issues, including foreclosure prevention, scam prevention, coastal recovery and resiliency, and more. We are looking for individuals who are passionate about providing impactful and high-quality experiences to marginalized populations to staff our direct services programs, including our foreclosure prevention and resiliency hotlines, our live chat counseling service, and client support services for our lending programs. The Program Associate is a full-time, non-exempt position based in our office in New York, NY. Program Associates serve as gateways to New York neighborhoods, assessing and triaging multi-layered client issues and coordinating with a variety of non-profit and governmental partners. Program Associates directly further the Center’s mission to promote and protect affordable homeownership by engaging with homeowners through phone calls, online live-help platforms, and outreach events. This is a full-time, non-exempt position. This is a hybrid role intended for candidates within commuting distance from our office. Essential duties include, but are not limited to: • Serve as the initial point of contact for inquiries from homeowners, potential homebuyers, community-based organizations, and governmental partners, ensuring that the Center’s mission and services are effectively communicated;, • Conduct inbound and outbound calls to homeowners regarding: foreclosure; mortgage delinquency; resiliency programs, including Homefix, our home repair lending program, and FloodHelpNY; flood insurance; loan modification scams; foreclosure prevention loans; and Network Partner housing counseling and legal services., • Collect detailed intake information about caller issues and determine the best way to address the homeowner’s needs; explain complex concepts and give helpful information to homeowners about their issue., • Refer homeowners to partners when appropriate and provide guidance that prepares clients to meet with housing counselors, legal service providers, caseworkers, governmental agencies, and other service providers, ensuring a smooth hand-off between clients and providers., • On outreach calls, research client information, analyze fact scenarios based on complex rule sets, and engage affected residents with explanations of vital services;, • Operate innovative live chat services that deliver online counseling to homeowners;, • Maintain current knowledge of trends and developments in affordable homeownership and housing sectors;, • Provide attentive, insightful, and efficient service to all callers while maintaining a high level of client service standards., • Provide constructive analysis and suggestions with team members to increase efficiency, identify successful tactics, meet challenging and fluid deadlines, and contribute to the overall effectiveness and impact of the Center’s direct service programs;, • Collaborate across the Center’s departments, carrying out special outreach projects and messaging around key organizational policy and programmatic initiatives;, • Attend outreach events to educate homeowners about the Center’s services;, • Maintain accurate data regarding client service activity in program databases;, • Report to partners in government and other non-profits about client issues and trends;, • Respond to escalated issues and inquiries from stakeholders;, • Commitment to company culture and values;, • Bachelor’s degree or an equivalent combination of education and experience required;, • Excellent problem-solving skills and good judgment;, • Excellent communication skills, both written and spoken;, • Exceptional patience and friendliness;, • Experience working in or being a client of housing counseling, legal services, disaster recovery, constituent services, a plus., • Experience in case management is a plus., • Familiarity with New York City and State government and non-profit sector resources a plus;, • Bilingual in English and one other language, including Spanish, Russian, or Cantonese, is a plus., • This position will occasionally require participation in evening and weekend events. As such, the successful candidate must be flexible in terms of work schedule., • Must work well with the public and fellow staff members;, • Computer data entry skills required;, • Fluency with Microsoft Office (Word, Excel, PowerPoint) and knowledge of Salesforce or other CRM is desirable., • Able to meet rigorous deadlines and handle challenging tasks with efficiency and attention to detail;, • Passionate about promoting affordable homeownership, thriving, and equitable New York neighborhoods;, • Effective Communication and Collaboration:, • Actively seeks and values feedback, fostering an open feedback culture within the team and organization., • Communicates effectively with managers and team members, providing regular progress updates and effectively managing priorities to meet deadlines., • Collaborates with team members and identifies opportunities to streamline tasks and enhance efficiency., • Cultural Competence and Awareness:, • Works effectively with colleagues, partners, and community members from a variety of cultural, professional, and personal backgrounds., • Understands the unique challenges and strengths of NYC neighborhoods, particularly historically marginalized and under-resourced communities., • Listens attentively to community members’ concerns, validates experiences, and responds with compassion and professionalism., • Basic understanding of how systemic discrimination and economic barriers impact homeownership, housing access, and wealth-building in NYC communities., • Continuous Learning and Growth:, • Maintains a growth mindset, welcoming constructive feedback to foster personal and professional development., • Regularly required to speak English clearly and hear the spoken word well;, • Regularly required to physically operate routine office equipment such as telephones, computers, etc., • Regularly required to utilize near vision ability to read data and documents, including spreadsheets and reports, in printed form and on computer screens., • Occasionally required to lift heavy equipment such as boxes, posters, etc., especially for special events. To apply for this position, please submit your cover letter with salary requirements, resume, and 3 work-related references through our website, cnycn.org. Only those candidates selected for an interview will be contacted. Applicant review will continue until the position is filled This is a hybrid role intended for candidates within commuting distance from our New York office. The Center strongly encourages Section 3 residents to participate in this hiring effort. Information to determine if you are a Section 3 resident can be obtained by contacting . Persons requiring reasonable accommodation to participate in this hiring effort are requested to contact . We thank you for your interest in career opportunities with the Center for NYC Neighborhoods. The Center for NYC Neighborhoods is an equal opportunity employer. We recruit, hire, upgrade, train, and promote for all positions and job classifications without regard to race, color, religion, creed, gender, national origin, age, physical or mental disability, marital, veteran or disabled veteran status, sexual orientation, or any other status as a member of any other legally protected group or activity. To learn more, visit cnycn.org Powered by JazzHR 5pUaLD1uvT

Job DescriptionDescription: About Us: We are a dynamic, forward-thinking beauty brand that thrives at the intersection of beauty and digital innovation. Dedicated to empowering self-expression and beauty through our high-quality, accessible products. Summary of Position: The Social Media Manager will serve as the agency lead, budget line holder, and cross-platform strategist. Role will lead ideation to execution in partnership with agency partner for all social media strategy in coordination with key brand initiatives including community building, engagement, brand awareness, and advocacy. Principle Accountabilities: • DAILY: Responsible for building, managing and executing monthly content calendar (IG/TT) inclusive of needed retailer and promotional support. Ensure that content is optimized for each specific channel to maximize engagement and awareness., • DAILY: Manage social and community engagement agency + track projects day-to-day, lead weekly meetings and provide timely direction and feedback for all agency deliverables. Own social shot lists, social shoot planning, & UGC sourcing in coordination with Specialist., • WEEKLY: Use analytic measurement tools and internal resources to provide weekly, monthly and quarterly reports on KPI metrics for each platform, concept and by campaign to gauge success., • MONTHLY: Conduct brainstorms with cross-functional teams and agency to share learnings and gather new, innovative ways to create social content and launch programs., • ONGOING: Actively research and analyze the social landscape, providing recommendations on trends, new platforms and campaign strategies as well as competitive brand activity including non-beauty brands., • ONGOING: Identify major PR, media and partnership opportunities in conjunction with the Marketing Director and execute against approved initiatives., • ONGOING: Oversee the development of the Social Media Specialist to drive results and execute social media vision., • ONGOING: As needed content creation & editing., • Direct report: Social Media Specialist, • Key Internal Relationships: Brand, Copy, Education, Sales, • 4+ years social media marketing experience, • Passion for social media, content creation, and storytelling, • Deep expertise in beauty industry content aesthetics, ensuring a premium, on-brand look and feel across all assets, • Proven experience creating high-impact engagement strategies that increase brand awareness and audience participation across social platforms, • Experience leading the creation and execution of social media content, • Project management skills with ability to multi-task, provide clear feedback, and make timely decisions, • Comfortable creating and being in content on short notice, • Highly organized, data-driven and detail-oriented with strong written and presentation skills, • Demonstrated ability to work in a fast-paced environment with a passion for beauty and social trends, • Proficient with Microsoft Office. Skilled with various social media publishing platforms including Dash Hudson and content editing tools like CapCut, Canva, slip.stream, etc., • Ability to work across many departments, • Willing to go “above and beyond” to help teammates, etc. Travel for events (photoshoots, store openings, influencer activations) on a case-by-case basis Physical Requirements: Must be able to perform essential functions (with or without an accommodation) without posing a "direct threat" to the health and safety to self or others. The Company reserves the right to alter, change, abolish and even combine jobs depending upon changing conditions. Requirements: