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Job Description Position Summary The Customer Service Supervisor is responsible for overseeing the daily lifecycle of merchant accounts, financial settlement balancing, and operational compliance. This role ensures that all merchant requests—including registrations, bank updates, and account closures—are processed with high accuracy. The Manager will lead a dedicated team, handling complex financial research (GP/TSYS), maintaining Card Brand compliance, and optimizing merchant retention strategies. Key Responsibilities Daily Operation • Manage daily registration of pending requests from fax, email, and internal service channels., • Oversee merchant info updates, bank account changes, and E-Statement setups., • Execute daily settlement balancing for GP and TSYS platforms., • Supervise the Contact Us team to ensure timely ticket assignment and email responses., • Manage ACH returns, NOCs, non-clearing issues, and the reservation/release of funds., • Lead research on debit issues, frontend/backend rejects, and duplicate funding., • Approve manual reversals and association reversals on a per-case basis., • Oversee monthly NACHA compliance and reporting., • Manage TIN mismatch processes and B-Notice issuance., • Conduct monthly statement exception QA and lead special statement projects., • Manage the account closure process and retention strategies to minimize merchant attrition., • Review and approve employee timecards and conduct regular performance reviews., • Provide professional guidance, counseling, and mentorship to staff., • Ensure all closure forms and contract copies are provided to clients accurately and promptly. Qualifications • Proven experience in Merchant Services, Credit Card Processing, or FinTech operations., • Strong knowledge of GP and TSYS settlement systems., • Expertise in ACH (NACHA) regulations and 1099-K tax reporting requirements., • Excellent analytical skills for financial research and troubleshooting., • Strong leadership capabilities with experience managing operational workflows. Benefits • Group Health Insurance (Medical, Dental, Vision), • Employer paid Life Insurance, • Paid Vacation and Sick Days, • Paid Holidays, • 401k with Matching, • Gym Support, • Lunch Support

Company Description Be one of the first applicants, read the complete overview of the role below, then send your application for consideration. Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks , reflecting our dedication to their success. We invest deeply in our educators , offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference! Job Description Are you a special education leader ready to shape inclusive, high-quality programming across a network of high schools? As Senior Manager of Special Education for Newark, you'll lead our regional special education team to ensure every student with disabilities receives the academic, behavioral, and social-emotional supports they need to succeed. You'll work closely with school leaders, clinicians, and regional teams to drive continuous improvement in how we implement special education services—from eligibility and evaluation through IEP implementation and compliance. This role offers the opportunity to build a cohesive, skilled team while making a direct impact on the lives of hundreds of students and families. Responsibilities Team Leadership & Development Supervise and support regional Child Study Team (CST) staff, providing clinical supervision, performance management, and ongoing professional coaching. Support the onboarding and training of new high school social workers and other CST staff to ensure strong integration into regional systems and expectations. Develop and facilitate professional development to strengthen the clinical practice and effectiveness of Child Study Team members and school-based special education staff. Develop and share best practices including clinical techniques, strategies, and age-appropriate interventions. Eligibility, Evaluation & Compliance Oversee and manage the eligibility and evaluation process for high school students, ensuring compliance with state and federal special education regulations. Oversee the out-of-district case management process, ensuring appropriate placement oversight and coordination among regional CST members. Support completion of special education state reporting requirements in collaboration with the Director of Special Education. Instructional Oversight & Coaching Monitor and support high school special education instructional programming, ensuring schools effectively implement academic, behavioral, and social-emotional supports for students with disabilities. Conduct regular structured check-ins with high school special education teams to provide coaching, problem-solving support, and guidance on case management and compliance practices. Conduct structured walkthroughs and reviews (2–3 times annually) to monitor the implementation of IEP services, support for at-risk students, and the provision of related services. Strategic Planning & Collaboration Participate in weekly leadership check-ins with Regional Special Education Leaders and the Senior Manager of Student Support Services to review priorities, student needs, and operational updates. Support regional strategic planning, including goal setting, program development, and alignment with the overall vision for special education services. Collaborate closely with school leaders, regional superintendents of instruction and operations, and other stakeholders to ensure strong alignment and effective implementation of special education services. Qualifications Required Master's degree in Special Education, Educational Leadership, or related field Current New Jersey Special Education Senior Manager certification or eligibility for certification Minimum 5 years of experience in special education, including experience with eligibility, IEP development, and compliance Experience supervising and coaching special education staff Demonstrated knowledge of state and federal special education regulations (IDEA, Section 504, NJ regulations) Strong organizational, communication, and problem-solving skills Preferred Experience in an urban school district or charter network Experience leading regional or multi-school special education initiatives Background in coaching or professional development facilitation Experience with special education data systems and state reporting Additional Information Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent. Compensation Compensation for this role is between $104,800 to $123,300. Most candidates who meet job description requirements will receive an offer of $104,800 - $107,900. Starting pay is determined using various factors including but not limited to relevant professional development, education certifications, and tenure with Uncommon Schools. Benefits Generous paid time off inclusive of sick time, paid holidays, and 10 weeks of paid breaks (Spring, Winter, and Summer). Extensive, best-in-class training and development Comprehensive health, dental, and vision insurance plans + pre-tax flexible spending (FSA), dependent care (DCFSA), and health saving accounts (HSA) Financial Planning 403(b) retirement savings program + employer match Paid leave of absence options (parental, medical, disability, etc.) Mental health and counseling support + wellness benefits *A detailed list of all benefits is located HERE . At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. xmvmafu We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email

Job DescriptionClient Success Manager Retention, Expansion & The Pippin Experience Location: Remote (U.S.) Team: Client Success Type: Full-time, Individual Contributor Reports to: Director - Customer Success Travel: Occasional (<15%)Posted: 2026 About Pippin Title Pippin Title is the USA's nationwide title search company, bringing title search into the 21st century. We combine proprietary search technology with a deep network of expert ground searchers to deliver fast, accurate, commitment-ready reports to title agents, lenders, underwriters, and law firms in all 50 states. Our clients rely on us for a seamless "Pippin Experience," and our integrations with Qualia, SoftPro, Resware, and TrackerPro let them order, track, and close without leaving their native platform. Featured in TechCrunch, the Wall Street Journal, Axios, and Fortune, Pippin is a well-funded, growing company redefining one of real estate's oldest industries. The Role The Client Success Manager is the owner of the post-sale relationship at Pippin. You'll manage a mixed book of title agents, underwriters, lenders, and law firms — keeping them successful, retained, and growing. You'll quarterback everything that happens after implementation: adoption, order volume, quality feedback, expansion into new states or report types, integration enhancements, and renewal. You are the single face of Pippin for your accounts, and the voice of your accounts inside Pippin. What You'll Do Own The Book • Manage a defined portfolio of active Pippin accounts across segments (title agencies, underwriters, lenders, law firms), with clear targets on Net Revenue Retention, Gross Retention, and order-volume growth., • Build account plans that map each client's buying reasons, KPIs, stakeholder map, order pattern, integration state, and expansion opportunities., • Drive a structured cadence — weekly tactical with ops leads, monthly reviews with team leads, quarterly business reviews with executive sponsors — adjusted to account size and maturity. Drive Adoption & Order Growth, • Monitor adoption and order health — dashboard signals, order mix, volume trends, integration usage — and intervene early when usage softens., • Run expansion plays — new states, new report types (commercial, energy, foreclosure, two-owner, etc.), additional offices, new integrations — and partner with Sales on material expansions., • Coach clients on getting more value out of the portal, order tracker, live chat, and integrations (Qualia, SoftPro, Resware, TrackerPro). Quality, QC & Voice Of Customer, • Be the conduit between clients and Operations when there are quality, turnaround, or report-format issues — diagnose fast, mobilize the right internal team, and close the loop with the client., • Capture product feedback systematically and feed it to Product and Engineering with enough context (client size, segment, use case, frequency) for them to prioritize., • Protect the Pippin Experience — set realistic expectations during onboarding, recover strongly when something goes wrong, and convert recovery moments into trust. Renewals & Commercial Ownership, • Own renewals across the book — forecast them accurately, negotiate within guardrails, and keep Gross Retention at or above target., • Spot and qualify expansion — when a client is ready for more volume, a new report type, or a deeper integration, move fast and involve Sales where appropriate., • Identify at-risk accounts early, build recovery plans, and escalate proactively rather than on the quarterly surprise.What You Bring, • 2-4 years of client-facing experience in Client/Customer Success, Account Management, or Client Services at a SaaS, fintech, proptech, title, escrow, or mortgage-tech company., • Proven retention & expansion — you can point to specific accounts you saved, grew, and made reference-able., • Industry familiarity — you understand title, escrow, closing workflows, or real estate services, and can talk credibly about commitment-ready reports, underwriter requirements, and state-by-state search nuance (or can ramp on it quickly)., • Technical comfort — fluent in a CRM (Salesforce or HubSpot) and BI dashboards; comfortable enough with integrations to have a credible conversation about Qualia/SoftPro/Resware/TrackerPro., • Executive presence — you can run a QBR with a title agency owner or the VP of Operations at a national underwriter and leave them better informed than when they walked in., • Commercial instinct — you're comfortable owning a renewal number, negotiating, and protecting margin without damaging the relationship., • Operator mentality — you write the SOP, build the health-score model, templatize the QBR deck, and ship the retention playbook rather than waiting.Nice to Have, • Direct Customer Success experience at a proptech, title-tech, or mortgage-tech company., • Experience owning renewals and driving Net Revenue Retention as a stated target., • Prior work inside an early- or growth-stage, VC-backed environment.Success In The First 12 Months, • First 30 days: complete Pippin product, portal, integrations, and QC ramp; meet every active account in your book; publish a risk-and-opportunity read on the portfolio., • 60 days: stand up the cadence (weekly/monthly/QBR) for your accounts and close any open implementation loose ends., • 90 days: deliver your first QBRs; complete two concrete expansion plays; no unexpected churn in the book., • 6 months: tracking at or above Gross Retention and Net Revenue Retention targets; contributing repeatable playbooks (adoption, expansion, at-risk recovery) back to the team., • 12 months: portfolio is at or above retention and expansion targets, reference-able accounts have grown, and you've raised the bar on what the Pippin Experience means post-sale.Compensation & Why Pippin, • Competitive base plus performance bonus tied to retention and expansion outcomes., • Equity in a category-defining, venture-backed company., • A marquee book of clients — including CATIC, Westcor, AmTrust Title, Stewart, First American, Old Republic, Investor's Title, EasyKnock — to learn from and grow., • Medical, dental, vision, 401(k), and flexible paid time off., • Fully remote, outcomes-first culture. Pippin Title is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran, or disability status.

Job Description About the Role Our client is seeking a Logistics Customer Service Specialist based in Englewood Cliffs, NJ. The role supports customer reporting and claims management, chassis utilization analysis, and non-conformance case handling under the direction of the team manager. Requirements Responsibilities • Prepare and respond to reports based on requests from Our Client customers, following task allocation and direction from the team manager, • Analyze chassis utilization status and manage overall usage efficiency, • Maintain and track the Claim List, ensuring timely progress updates and resolution, • Collect and manage supporting documents for claims from shipping lines, carriers, and warehouse operations, • Register and manage non-conformance cases in the system, including monitoring the status of non-conformance and claim records, • Perform all other tasks as assigned Qualifications • Bilingual proficiency in English and Korean, • Bachelor’s degree in Business, Logistics, or related field (preferred), • Proficiency in Microsoft Office Suite (Excel, Word, Outlook), • Strong attention to detail and organizational skills Benefits Compensation $50,000-80,000 a year depending on qualifications and experience Benefits • Health, Dental, and Vision PPO Insurance, • Life, STD, LTD Insurance, • 401(K) Plan, • Paid Time Off, • Additional Paid Time Off (Bereavement, Wedding, Birth of a Child, etc.), • Years of Service Awards, • Education Assistant Program (Based on Eligibility)

Job Description COURT REPRESENTATIVE QUEENS SUPERVISED RELEASE PROGRAM POSTED: 3/20/2026 ABOUT CJA The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor's Office of Criminal Justice. CJA is the City's main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to over 100,000 arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency's internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA's programs operate in the criminal courts and detention facilities 24 hours a day seven days a week within the 5 boroughs of NYC, employing over 300 employees, citywide. PROGRAM SUMMARY The Queens Supervised Release Program is the first program launched by the City of New York's Supervised Release Initiative in 2009 and is the model for which Supervised Release Programs have evolved citywide. CJA operates the QSRP in Queens Criminal Court seven days a week, during both the day and night court. The program serves individuals of all ages who are released at criminal court arraignments, who are charged with felonies and misdemeanors, and who present a substantial likelihood of detention but are at risk of failing to appear in court if released on recognizance. QSRP provides pretrial supervision and voluntary social service referrals to a wide array of community-based organizations which offer services including job training, employment, substance misuse treatment, and mental health counseling. Participants remain in the community and are monitored to ensure they attend all court appearances and avoid rearrest with the goal of successful reconnection to their community. POSITION SUMMARY Court Representatives are the first point of contact with CJA services. They coordinate release with court partners, orient newly released participants, and present program eligibility and obligations to both court stakeholders and participants. The Night Shift QSRP Court Representative role is based at Queens Criminal Court during evening and weekend arraignment hours (Wednesdays through Sunday, 5pm to 1am). This role serves as primary CJA contact during night arraignments and provides critical support to participants following a highly challenging period- immediately following arrest, detention and arraignment. This position works collaboratively within a multidisciplinary team of court representatives, court-based social workers, and acts as a vital link between the court and the CJA Case Management team. Success in this role requires the ability to perform effectively in a fast-paced, high-stakes environment, both independently and within a team structure. PRIMARY RESPONSIBILITIES • Screen court calendars, court related documents and Office of Court Administration (OCA) databases to identify prospective clients, including high-risk/high needs participants, pending arraignment., • Appear at night arraignments (including weekends and holidays) to provider Supervised release program information, eligibility criteria and obligations to courts, including responding to on-the-record questions regarding re-arrest and CJA pre-trial Release Assessments., • Maintain strong professional relationships with night shift personnel including defense attorneys, prosecutors, judges, and court officers to maintain CJA credibility., • Collect and organize all court documents needed for case records., • Orient new participants immediately following arraignment ensuring they understand the conditions of their Supervised Release mandate, court conditions and responsibilities through a trauma-informed, culturally sensitive approach., • Conduct comprehensive orientation intakes for newly released participants, flagging risk factors, immediate needs, and behavioral health concerns. Provide crisis support, as needed., • Distributing metro-cards and/or cell phones to clients as needed and maintaining accurate documentation for these processes., • Collaborate with CJA case management, Program Analyst, and daytime Court Representatives teams to ensure seamless transition and comprehensive participant information sharing., • Ensure timely and accurate documentation in database case record and court tracking systems including entering participants demographics, contact information, court-imposed conditions, special circumstances, and next court proceeding information., • Track program compliance for participants who have been rearrested, via case manager and provide verbal compliance updates to the courts at arraignment, as requested., • Appear during subsequent court dates to provide compliance updates to the Court and collect information regarding any updated conditions or mandates imposed post-arraignment., • Participate in regular team meetings, supervision and professional trainings identified by management, • Perform other related duties as assigned by Supervising Court Representatives and Senior Manager of Court Operations. QUALIFICATIONS • Bachelor's degree, required., • Minimum of 2 years' experience working withing the criminal legal system, direct service delivery or working with those impacted by the legal system. Current CJA employees with at least 2 years of experience as a Pretrial Associate or Court Services Coordinator are encouraged to apply, • Ability to obtain Office of Court Administration (OCA) Secure Pass for court access, • Strong understanding of the criminal legal system, including its structure, procedures, and NYS bail reform statutes, with the ability to explain those processes- such as bail proceedings, court appearance, orders of protection- to justice impacted individuals in a clear and accessible way., • Knowledge of trauma informed principles and ability to support individuals in acute distress, • Experience working with individuals impacted by the legal system, unhoused or have behavioral health needs., • Excellent communication skills with the strong ability to remain calm and professional under pressure., • Detail oriented, thorough and accurate in completion of all documentation, • Computer proficiency in entering participant's information into databases with the ability to quickly adapt to changing technology, • Ability to effectively navigate and use Microsoft Teams and Microsoft Outlook., • Proficient in the use of video technology to virtually appear in court as needed SALARY: $67,166 + night differential pay SHIFT: Wed- Sunday (Monday and Tuesday off) 5PM to 1AM Note: This role is 100% in person *Internal applicants must be 1 year in their current roles and in good standing (no disciplinary action within the last 90 days) to apply. CJA VALUES Each employee at CJA is guided by these values in our work: • Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluates different methods and strategies for alternatives to detention., • Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families. Note: Only those candidates being considered will be contacted. CJA is seeking applicants who pursue professional development pathways by participating in educational opportunities, reading professional publications, maintaining professional networks, and engaging with professional associations The New York City Criminal Justice Agency is an Equal Opportunity Employer CJA is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

Job Description Dealpath is hiring a Manager, Customer Success, to lead and develop a team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships. You will be responsible for driving retention, growth, and customer satisfaction, and for building scalable processes and success metrics that help the Customer Success function scale. This is a people-leadership role for someone who is customer-obsessed, product-focused, and energized by coaching others, improving team performance, and partnering cross-functionally to deliver customer value. What You'll DoPeople leadership, and team development • Manage, coach, and develop a team of Customer Success Managers—setting clear expectations, driving performance, and building a high-feedback culture., • Support hiring, onboarding, and enablement to grow a high-performing Customer Success team., • Create team operating rhythms (1:1s, performance reviews, pipeline/account reviews, best-practice sharing) to increase effectiveness and consistency.Own retention, growth, and customer outcomes, • Ensure the retention, growth, and satisfaction of a portfolio of customer accounts; support CSMs in executing strong account plans and renewal motions., • Partner with customers to build a customer journey that helps them reach business goals and realize measurable value from Dealpath., • Identify risks early, lead escalation management when needed, and drive resolution plans to protect renewals and customer trust.Partner with Implementation and deliver onboarding excellence, • Collaborate with Implementation during onboarding to understand each customer's success criteria and system configuration, and ensure a smooth transition to Customer Success., • Build and improve onboarding programs for enterprise and strategic accounts, including new-hire enablement for customer teams.Training, support, and customer enablement, • Oversee the production and delivery of web-based and in-person training programs for customers to drive adoption and workflow mastery., • Support the team in handling customer inquiries via phone and email, ensuring high-quality responses and consistent follow-through.Cross-functional collaboration and scaling the function, • Work cross-functionally with Sales, Marketing, and Product to relay customer feedback, develop case studies, and resolve product escalations., • Lead the development of Customer Success processes, playbooks, and success metrics to accelerate scaling and improve predictability.Required Qualifications, • Bachelor's degree or higher., • 6–9 years of experience in customer success, account management, consulting, and/or commercial real estate-related roles, with experience managing enterprise relationships., • 2+ years of people management experience (or strong team-lead experience with clear coaching and performance ownership)., • Strong written and verbal communication skills, including comfort presenting to senior executive audiences., • Demonstrated ability to manage ambiguity, problem-solve, and drive outcomes in a fast-paced environment., • close attention to detail and accuracy; strong proficiency in Excel / Google Sheets., • Ability to effectively partner and collaborate with technical and non-technical colleagues., • Experience with software renewals, strategic upsell processes, and conflict resolution, • Experience servicing commercial real estate firms, asset managers, private equity, private credit, or investment managers; commercial real estate background. Nice to Have, • Experience building and scaling a commercial Customer Success program, • Medical, dental, and vision insurance., • Health Savings Account (HSA) & Flexible Spending Account (FSA) options., • 401(k) retirement plan., • Paid Parental Leave., • Flexible Time Off (FTO) policy., • Commuter benefits program., • Monthly wellness reimbursement to support physical and mental well-being., • Hybrid Work Policy., • Base salary: $138,000–$148,000. Eligible for variable incentive compensation with a target incentive equal to 20% of OTE. OTE range: $172,500–$185,000. This position is also eligible for Dealpath's equity plan., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer. Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world. Today, Dealpath is the industry's leading cloud-based deal management platform and expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, AEW, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the "Top Technology" at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We're engineering an industry-defining company to power the largest asset class in the world into the future. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we'd love to meet you!

Job Description Role Summary The Regional Training Manager provides hands-on training & development for frontline staff in Sterile Processing (SPD), Endoscopy (ENDO) Reprocessing, and the Operating Room (OR) across assigned hospital accounts in New York City. This role focuses on side-by-side, in-the-field training, ensuring staff are confident and competent in meeting quality, safety, and compliance standards. The Manager works directly with technicians, surgical teams, and leadership to drive consistency, skill development, and operational excellence. This position reports to the Regional Operations Director. Duties & Responsibilities • Deliver on-the-job training for SPD, ENDO and OR staff, including orientation for new hires, skills refreshers for current employees, and support during new account implementations., • Work in SPD, ENDO and OR environments to demonstrate and reinforce proper practices in decontamination, assembly, sterilization, case preparation, instrumentation handling, and surgical setup., • Observe staff in action, providing real-time coaching, correction, and feedback., • Ensure all staff understand and consistently follow established policies, procedures, and compliance requirements, and are fully prepared for Joint Commission surveys., • Support staff in preparing for CRCST certification and other role-specific training., • Partner with supervisors, lead technicians, and OR leadership to identify training needs and address performance or competency gaps., • Act as a resource for staff during daily operations, answering questions and troubleshooting challenges., • Assist with onboarding during new site setups, expansions, and role transitions., • Promote collaboration and communication between SPD, ENDO and OR teams to support safe, efficient surgical care., • Provide in-service training on current and newly introduced equipment in collaboration with manufacturers., • Maintain training records, competency checklists, and provide progress reports to leadership., • Strong working knowledge of sterile processing standards, endo reprocessing, instrumentation, and operating room protocols., • Ability to demonstrate technical skills and surgical setup practices directly to staff., • Effective communication skills, able to bridge training between SPD, ENDO and OR teams., • Comfortable working in high-paced, procedural environments with strict deadlines., • Strong interpersonal skills; able to build trust with staff at all levels., • Organized and dependable, with the ability to manage multiple site training schedules., • Skilled in problem-solving and adapting training to different hospital settings., • CRCST certification required., • CST certification preferred, and CER certification a plus (or willingness to obtain)., • 3+ years of experience in sterile processing, with exposure to endoscopy reprocessing and/or operating room environments preferred., • Prior experience training, mentoring, or coaching staff preferred., • Knowledge of OR video tower components., • Familiarity with regulatory standards and accrediting bodies (AAMI, IAHCSMM, Joint Commission)., • Competitive salary and benefits package, • Pay range, depending on experience, is $100,000 - $110,000 base salary, plus annual performance bonus eligibility, • A mission-driven, supportive culture, • The opportunity to make a direct impact on our frontline teams and the patients they serve

We are looking for a self-driven Business Development Manager to grow our LegalTech vertical.You will work with law firms and corporate legal departments, reselling partner LegalTech products (Document Management, Case Management, Time and Billing, Legal and finance teams management tools etc.System

Job Description JOB DESCRIPTION JOB TITLE: RETENTION SPECIALIST (Westchester County) FLSA: NON-EXEMPT DIVISION: EMPLOYMENT SERVICES REPORTS TO: PROGRAM MANAGER SALARY: $45,000.00 to $53,000.00 SUMMARY: Under supervision of the Program Manager, the Retention Specialist provides employment focused counseling, case management along with a major focus on pre and post-employment follow up services. The retention specialist models appropriate skills, behaviors and attitudes that support participants' ability to become employed and independent through the employment services program, which is designed to assist clients with all levels of barriers to employment prepare for, obtain and maintain employment. The retention specialist has a diverse role that requires active involvement with other team members of the employment and shelter staff to ensure that participants successfully achieve employment goals. DUTIES & RESPONSIBILITIES: • Conducts and reviews assessments of skills and work behaviors and develops individual retention plans to address identified needs of participants, • Actively prepares participants for world of work through necessary post-employment skills training based on the needs, interests and abilities of the participants, • Coordinates the participants' job development and placement goals with the employment service team, • May be relied upon to recruit participants for program and takes responsibility for intake, screening and eligibility determination of participants., • Develops relevant relationships and communicates effectively with schools, community partners, VESID, employers, and participants' families to help with retaining employment, • Helps participants in time of crisis to obtain necessary services that support independence, including counseling, case management and ongoing employment assistance., • Maintains case records in an appropriate manner and complies with all regulations related to reporting and documentation requirements., • Upon job placement, provides travel training, on-the-job training, and orientation to the job site, counseling, social skills development, workplace safety instruction, advocacy and any other required support to the participants, • Provide worksite visits to provide follow up, collect employment verification and or provide employment support to ensure retain employment, • Provides ongoing individual counseling to participants focused on goals established in individual employment plans, • Provides specific training and counseling to participants in social skills related to job placement, • Completes reports depicting accurate 30 and 90 day employment retention outcomes and goals, • Must be able to accurately track and distribute post-employment incentives and metrocards EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Bachelor’s Degree preferred and two years’ experience in casework, or employment and training programs, or Associate Degree and four years of relevant work experience. Ability to communicate effectively with people of all socioeconomic backgrounds; ability to identify participant needs and appropriate support services; ability to motivate program participants; ability to communicate effectively both orally and in writing; and ability to organize and prioritize work to be performed. Must have strong computer skills in Word and Excel. Evenings/weekend work may be required. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates six transitional housing facilities for families with children experiencing homelessness funded by New York City Department of Homeless Services. Each facility offers clients a supportive, structured, therapeutic, safe, and drug-free environment. We provide comprehensive case management and housing placement services to ensure that families move to permanent housing as quickly as possible. Recreation and evidence-based programming is also available to enhance the services to the families, school aged children as well for parenting support and support to young adults. Position: MOMS Community Mental Health Ambassador (CMHA) Reports To: MOMS Clinician Location: Brooklyn, NY 11212 What The MOMS Community Mental Health Ambassador (CMHA) Does: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Establish and maintain professional relationships with clients’ and client confidentiality in order to engage them in case management services., • Review all documentation establishing clients' eligibility for program and make file copies., • Create and maintain client files., • Input client data and client progress information into CARES database., • Complete training on the MOMS Partnership model and MOMS Stress Management Course., • Support the Program Manager as needed to complete outreach/recruitment and engagement efforts to support sufficient enrollment into the local MOMS program, including coordinating program schedules, contacting potential participants throughout the recruitment process, holding Engagement Sessions, and consenting participants into the MOMS program., • Co-deliver the MOMS Stress Management Course with the MOMS Clinician., • Support the Program Manager as needed to complete program-related tasks, including incentive distribution/tracking, REDCap data documentation, participant check-ins as needed, and sending assessment/class/homework reminders., • Serve as a bridge between participants and other CAMBA shelter staff (e.g., assisting and encouraging participants to access their CCCs and other existing shelter staff for support, accompanying a resident to connect with resources, surfacing and triaging questions, ensuring that residents follow through to access supports)., • Connect participants with local resources (e.g., through the creation of resource packets, support completing a referral)., • Participate in weekly clinical supervision with MOMS Clinical Supervisor and MOMS Clinician., • Consult with Elevate throughout sustainment programming to implement and improve program processes (e.g., attending initial sustainment transition TA, attending biannual check-in meetings)., • At least two years of work experience and a high school level education or the equivalent combination of experience and education., • Knowledge and familiarity with the community and population that will be served, as well the context in which the program will be situated (e.g., TANF, public housing, homeless shelter); skills to communicate effectively and sensitively with a diverse range of individuals; cultural competence skills., • Excellent organizational, communication, and team-work skills; dependability and flexibility., • Training or experience in a community health worker role., • Experience working with mothers and/or women who are pregnant or caring for children, especially low-income populations., • Interest, knowledge, and/or work experience related to adult mental health / maternal mental health., • Experience in conducting community outreach or engagement, particularly in the local area., • Must obtain State Central Registry (SCR) clearance, The Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL) clearance and Criminal history information checks via fingerprinting with New York State Division of Criminal Justice Services (DCJS) prior to start of employment., • Ability to maintain clearances throughout the duration of employment., • Required to become First Aid/CPR certified., • Required to become certified in overdose prevention., • Submit medical Tuberculosis (TB) test results as part of the onboarding process. Compensation: 40k - 43k annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: -Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR SUAs3lDli2

Job Description Overview and Summary: Journeyperson Porters have the skills to perform the work of a handyperson in making repairs within apartments and common areas of buildings. The Journeyperson Porter shall be responsible to fulfill the job description of both a Porter and a Journeyperson Porter, which includes being able to frequently move materials and supplies to and within a building, using both hands and in weights often up to 50 pounds. Journeyperson Porters will work at any location as required by the employer, depending on business necessity. When assigned to any location, Journeyperson Porters are directly responsible for repair and upkeep of interior and exterior common areas of buildings and tenants’ apartments. Journeyperson Porters are to think of the locations as machines. Journeyperson Porters will maintain the cleanliness of the exterior and interior common areas of the buildings, which includes, but is not limited to garbage removal and shoveling of snow. Journeyperson Porters properly completes all assigned work orders. They observe and report items that need repair, prioritize repairs so most important items are repaired immediately; advise superintendent about emergencies or jobs they cannot complete; assists superintendent to complete repairs, or in any situation with which superintendent requests assistance. Journeyperson Porters will complete all repairs in a professional manner, follow proper procedures to order needed supplies, tools, and equipment, and complete necessary paperwork to order and receive supplies and equipment; receives all authorizations as necessary. Quantity of work as reflected by number of work orders must meet management standards; quality of work must meet management standards, as well as City, State, and Federal requirements. Journeyperson Porters must attend all regular meetings to discuss work to be performed and the appearance of the buildings. Reports to: Directly reports to the Facility Director and Maintenance Supervisor; also follows instructions and directives from other management personnel, including Superintendents, Property Managers, and the Executive Director. Journeyperson Porter Essential Job Duties: • Reporting to work as scheduled: Report to the site at the designated meeting area each day prior to starting the day's work., • Plumbing: Make repairs as needed on all exposed plumbing including, but not limited to, the following: stop leaks, clamp and/or plug pipes; faucet repairs; waste lines; stoppages; toilet tanks; flushometers; pop‐up stoppers; standing waste mechanisms; replacement of shower bodies and related work., • Radiators: Make repairs to radiators including, but not limited to, the following: shut‐ off valves, control valves; air valves; stem packing; related work., • Electric Equipment: Repair or replace electrical equipment, including fuses and/or circuit breakers; smoke detectors; intercom panels and stations., • Glass Panes: Measure and replace pre‐cut glass panes in doors and windows., • Perform carpentry work including, but not limited to, the following: window sashes; door frames; molding; re‐hang doors; cabinet installation; floor patches; related work. install, adjust, and replace door checks, springs, and hinges., • Walls: Make repairs to walls, including, but not limited to, the following: patch plastering, replace wall and bathroom tile; drywall, re‐caulk tubs and sinks; related work., • Painting and Finishing: Perform painting and finishing work including, but not limited to, the following: painting of interior walls, ceilings, and trim; painting of exterior trim and metalwork. Painting of units and common areas, including walls, ceilings and trim and staining and finishing woodwork., • Apartment Make‐Ready: All demolition, carpentry, plumbing, electrical, finishes and cabinetry repairs/replacements., • Gas Ranges: Adjust and/or replace stove parts as needed, not including gas supply lines., • Concrete: Make minor concrete repairs., • Damage Protection: Shut necessary valves to prevent severe water damage to the building., • Light Fixtures: Ensure that all interior and light fixtures are in proper working order., • Boiler/Boiler Room: Maintain boiler room including, but not limited to, the following: keep boiler room clean and orderly; flush low‐water cut‐off and/or water feeds as needed; clean water and sight glasses; maintain water level: drain and refill water as needed; clean strained cups as needed; clean nozzles as needed; oil motors and pump as needed; flush and/or clean mud rings and valves as needed; fill oil burner lubrication tank as needed; keep covers on all oil burner controls as needed; remove ashes from ash pit as needed; remove ashes from basement if necessary; inform site superintendent and/or utility company of gas leaks, gas smells, or other hazardous conditions., • Work Identification: Report necessary work to be performed by outside mechanics or contractors., • Work Orders: Ensure that all work orders are completely filled out before work begins, and must also ensure that all time spent on each job is properly recorded and logged, and tenant sign‐off is secured on all completed work orders. Secure all supplies needed from supply room and note all supplies used to complete each work order on that work order. Ensure that supplies taken from supply room are replenished from supply truck based on supply listings noted on completed work orders., • Unauthorized Work for Tenants: Handymen are prohibited from performing work for tenants for compensation during their regular work hours., • Sign Out: Report to designated meeting to clock out and end shift. Return all work orders to the site superintendent. For those work orders which were either inspected and found to be beyond the capabilities of the handyman, or for those for which supplies have been ordered for the following day, a notation should also be made of the next appointment, or a notation that the next appointment should be set by the site superintendent as and when supplies have been received. In either case, the handyman shall not hold copies of work orders beyond the close of the day's work., • Report to the Manager/Facility Director or site superintendent on the following:, • Building damages as observed during inspections., • Tenant vandalism, rowdiness, and complaints., • Accidents observed., • Non‐tenant gatherings and suspicious activities; such as drug use and sales;, • Vacancies observed; tenants moving out with belongings, moving vans, etc.;, • Process servers from any local, state, or federal authority;, • Vendor/service contractors seeking access;, • Unauthorized people or activities., • Other Repairs: Make other repairs as needed or requested, including, but not limited to the following: install window locks/window guards; repair or replace sash weights and chains; patch vinyl flooring; install and/or repair doorknobs, locks and cylinders; install appliances; make minor roof patches; related work. Other Responsibilities as required: In addition to the above‐stated duties, the handyperson may be called upon to perform repairs with the superintendent, with in‐house construction crews, or to work with porter to maintain or clean the building to ensure that the building(s) and apartments are at all times maintained up to or exceeding required management’s standards. When required, Handypersons will be required to travel to different assigned buildings to perform essential duties as needed. Handypersons will be required to complete other functions when necessary and required by management. Please refer to the job description of Porters for more essential duties of a Journeyperson Porter. Essential Requirements: Qualifications, Skills, and Education: 1. Must have a minimum of 3 years of experience as a Journeyperson Porter., 2. Must be able to verbally communicate, read and write English, Bilingual preferred., 3. Must have a FDNY Certificate of Fitness for sprinklers (where applicable). Candidates lacking the credentials must acquire certification within 6 months of employment. 4. Must have a High School Diploma/equivalent. Candidates lacking the credentials should have a minimum of 5 years of Journeyperson Porter experience. 5. Must have the skills required to perform any and all other maintenance personnel functions.

Job Description We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies. Rokt mParticle is widely recognized as one of the leading customer data platforms, serving hundreds of global brands and helping them turn data to insights and insights to action. Built on top of end-to-end streaming architecture, we are committed to empowering businesses to deliver personalized and engaging experiences to their customers across all screens and devices. We believe that the opportunity to help teams activate insights from their customer data to deliver more relevant and adaptive experiences is more important than ever. In January 2025 mParticle merged with Rokt and became mParticle by Rokt. Together, our AI and ML-powered Rokt Brain and ecommerce Rokt Network will power more than 6.5 billion transactions, connecting 400 million customers across the world’s leading companies. At Rokt, we practice transparency in career paths and compensation. We believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible. We are looking for a Customer Success Manager, Customer Data Platform (CDP) Target total compensation ranges from $160,000 - $175,000, including a fixed annual salary of $115,00 - $120,000, an employee equity plan grant, and world-class benefits. mParticle by Rokt is looking for an experienced Customer Success Manager to work with our top tier customer base which includes some of the world’s best consumer-facing brands at a global level. Our Customer Success team is tasked with strengthening and expanding our relationships at all levels of the client organization. The candidate qualified for this role has proven experience supporting high revenue, large scale customers, on a global level. An ideal CSM possesses a clear understanding of the partners' organization and their overall business strategy, and has frequent dialogue with key stakeholders. The CSM drives expansion of data-driven use cases and up-sells platform products and features. In order to do so, the CSM should possess the ability to understand a customer’s business needs & articulate the value of an enterprise platform to collect and connect data for consumer-focused initiatives. This is a highly collaborative individual who works closely with mParticle’s Solutions, Sales & Product teams to provide client feedback and influence our product roadmap. Success in this role is defined by client retention, expansion and satisfaction. About the Role: • Build and maintain strong, trusted relationships with key stakeholders and decision-makers within strategic accounts; act as the main point of contact and advocate for the customer., • Partner with customers to understand their business goals and objectives, and develop tailored success plans that drive measurable outcomes (e.g., reducing customer acquisition costs, increasing retention, optimizing campaign performance)., • Provide expert guidance on the mParticle platform, helping customers maximize value through use case enablement, best practices, and ongoing consultation., • Collaborate with internal teams (Solutions Consulting, Sales, Product, and other cross-functional partners) to develop and execute strategic account plans that align with customer goals and mParticle business objectives. About you: • 3+ years of experience in Customer Success / Account Management / Solutions Consulting in enterprise SaaS (preferred experience with data, martech, CDPs, or developer-adjacent platforms)., • Proven experience supporting high revenue, large-scale, global customers, including senior stakeholder engagement and executive-level communication., • Strong ability to understand a customer’s business strategy and translate it into data-driven success plans, platform adoption, and measurable outcomes., • Excellent cross-functional collaboration skills—able to partner effectively with Solutions, Sales, and Product to deliver outcomes and incorporate customer feedback into product direction. About Rokt’stars: As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team, never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. About The Benefits: We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it: • Become a shareholder. Every Rokt’star gets equity in the company, • Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us!, • Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance!, • Dog-friendly office, • Extra leave (bonus annual leave, sabbatical leave etc.), • Work with the greatest talent in town We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.

Job Description About Prevail Legal A well-funded startup founded in San Francisco, our workforce includes a diverse collection of individuals located across the country. Our first-of-its-kind platform combines secure video conferencing with a collection of intuitive tools developed for conducting remote, in-person, and hybrid legal proceedings. By maintaining a dynamic work environment where employees collaborate and grow, we aim to modernize and transform the processes involved in court reporting, testimony management, trial preparation, use of video evidence, and more. Join us in disrupting the legal industry and beyond while working alongside our talented team! About the Position: Prevail Legal is a leading legal technology company transforming how law firms manage depositions and litigation support through AI-assisted court reporting, real-time transcription, and streamlined deposition management. As a Customer Success Manager, you will serve as the primary relationship owner for a portfolio of law firm clients — ensuring they receive an exceptional, white-glove experience from onboarding through every session. This role sits at the intersection of client relations, session operations, and cross-functional coordination. You will act as the voice of the client internally and as a trusted advisor externally, with a direct impact on retention, expansion, and the overall Prevail client experience. Role Type: Full-Time Remote – U.S. Based Key Responsibilities: Client Relationship Management • Own a portfolio of law firm client relationships, serving as the primary point of contact throughout the client lifecycle, • Lead client onboarding, ensuring smooth adoption of Prevail's platform, workflows, and service standards, • Conduct regular business reviews and proactive check-ins to surface needs, address concerns, and identify growth opportunities, • Coordinate deposition session logistics in collaboration with the Operations team, ensuring all resources are confirmed and coverage is airtight, • Monitor session delivery in real time; escalate and resolve issues related to court reporters, videographers, interpreters, and support, • Step in as needed to assign resources, confirm coverage, or resolve job-related conflicts to protect client experience, • Partner with Operations, Sales, and the Transcript/Certification teams to ensure seamless coordination across the client journey, • Surface client feedback and recurring issues to internal stakeholders, advocating for product and process improvements, • Collaborate with the Dev team to communicate client-facing feature requests and platform updates, • Uphold and enforce Prevail's quality standards for all service partners including court reporters, videographers, and interpreters, • Identify performance trends and escalate service partner concerns through the appropriate channels, • Ensure compliance with client-specific preferences, transcript formatting standards, and SLA commitments QUALIFICATIONS Required: • 3+ years of experience in customer success, account management, or client services — preferably in legal, court reporting, or litigation support, • Demonstrated ability to manage multiple client relationships simultaneously in a fast-paced, deadline-driven environment, • Strong written and verbal communication skills with a professional, client-first presence, • Proven track record of problem-solving under pressure and resolving operational issues quickly and effectively, • Experience with legal technology platforms, deposition management systems, and court reporting operations, • Familiarity with litigation support workflows including resources allocation and assignment, transcript certification, videography, and remote deposition technology, • Exposure to tools such as Reporter Base, CRM platforms, or case management software, • Comprehensive benefits plan including medical, dental, vision, 401(k), life insurance, and short-term disability, • Five weeks of PTO, all Federal Holidays, and Parental Leave, • Generous continued education allowance, • Employee stock option plan, • Remote-first environment, • The pay range for this salary position is $65,000 - 70,000/yr. However, the pay offered may vary depending on job-related knowledge, skills, and experience. Prevail Legal reserves the right to modify this job description to meet business needs. We can only hire US Citizens and cannot provide H1B Visa sponsorship. Prevail Legal is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.

Job DescriptionSalary: $60,000 Reports to: Project Manager Job Description: We are seeking an individual who can help work with participants of BLM Paterson, programming to navigate social service and medical systems. Many participants of our programs navigate complex identities that places barriers to receiving the services they need. The individual in this position will be able to use their lived experience, along with other training received in house as community advocate, to walk alongside clients to support them as they face these complex barriers. People who inject drugs face countless community and health barriers, including but not limited to stigma, social disparities, STI, HIV, Hepatitis C, and possible overdose. BLM Paterson program utilizes a harm reduction approach to decrease negative consequences of drug use, through education, outreach, and advocacy. On a yearly basis, we reach over 500 out of treatment individuals who inject drugs, providing access to the tools they need to stay healthy and to stay alive. This position would focus their work with people who actively use substances to engage them in staying healthy and alive. Responsibilities • Active engagement with people who use substances and individuals who are living with, or at risk for HIV using a collaborative, person-centered approach grounded in harm reduction, trauma- informed practice and healing based practices., • Distribute and recover harm reduction supplies, and provide education and support on safer drug use, safer sex, HIV, hepatitis C, and STIs., • Conduct street-level outreach activities to people who inject drugs in areas or neighborhoods identified as high-risk or high-need, • Work one-on-one with participants to set goals in achieving any positive change as they define it for themselves, • Assist in creating a supportive environment in which Recovery is an individually defined concept, and all paths towards it are encouraged. Share personal recovery journey as needed., • Facilitate individual and group sessions on an on-going and as needed basis., • Identify participants in need and provide appropriate referrals, including assisting participants with accessing support services such as substance use treatment, homeless shelters, syringe exchange, OD prevention and Naloxone, PrEP, treatment for HIV, HCV, and STIs, and other services as needed, • Identify service providers working with populations at risk for overdose., • Develop and maintain partnerships with local service providers to reach focus population., • Maintain a presence at community events reaching focus populations., • Work through existing opioid using networks to increase awareness and utilization harm reduction services., • Identify locations to provide on demand overdose prevention and response trainings., • Provide service delivery in line with BLM Paterson policy and procedure., • Correctly fill out all requisite paperwork, and accurately track program data., • Recommend program improvements, and innovative strategies to reach focus populations as needed., • Coordinate and implement all program activities as per scope of work and timeline., • Link newly diagnosed individuals to care services, including case management and doctor appointments, as well as helping with access to health insurance., • Assist with outreach and HIV testing efforts., • Attend specialized training specific to program design and implementation, and behavior change theory application., • Lived experience as an individual who uses drugs., • Recovery Coach Certification (assistance can be provided to obtain)., • Ability to work effectively with humans of diverse gender identities, races ,ethnicities ,ages, sexual orientations, and drug use patterns, in a multicultural environment. This is a critical component to the agency and the work that is done in the community., • Willingness to work non-traditional hours(nights and weekends)., • Must be able to work independently as well as in a team environment., • Must demonstrate sound judgment, initiative and discretionary abilities., • HIV/HCV testing certification obtained within 6 months of hire., • Confidentiality-capable of maintaining the highest degree of confidentiality with regard to client and organizational information., • Motivated-capable of taking the initiative and following a project through to completion., • Organized- capable of prioritizing needs, goals and objectives. Capable of maintaining all required information to achieve goals and priorities.

Job Description Are you ready to make a difference in your community? Do YOU want to work on a team that is committed to empowering individuals? At Helen Keller Services, our employees work in an environment that is more than just a workplace, it’s a community. Since 1967, Helen Keller National Center (HKNC) has been committed to improving the lives of individuals who are DeafBlind or have a combined hearing and vision loss. HKNC is dedicated to working with each person to achieve their desired goals towards independence, employment, and quality of life, based on their talents, preferences and aspirations. We currently have an exciting full time career opportunity available to join the HKNC team as a Placement Specialist in our Community Services Program. The Placement Specialist is responsible for conducting vocational assessments, assisting with job development, facilitating vocationally focused peer groups, and acting as a job coach once employment is obtained for DeafBlind consumers. Salary: $30.7408/hour. 35 hour regular work week. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.: • Contacts and consults with potential employers regarding the development of substantial jobs for qualified deaf/blind workers in collaboration with the Employment Training Specialists and National Business Relations Specialist., • Supports consumers with developing a resume, cover letter, and skills needed to apply for jobs both online and in person., • Obtains employment interviews and assists consumers at the interview, if needed., • Provides vocational counseling and information to consumers as to work skills and appropriate work behaviors., • Facilitates and conducts Work Readiness and Soft Skills training classes for small groups of consumers or one on one in conjunction with the Employment Training Specialists and Case Manager., • Provides systematic instruction for the trainee to learn the job skills at the work site., • Makes job modifications when necessary to allow DeafBlind consumers to perform job successfully., • Provides training to consumers and employer partners in communication strategies on the job., • Assists consumers with self-advocacy regarding their responsibilities and opportunities at the work site including but not limited to identifying and requesting reasonable accommodations., • Provides in-service training to potential employers, co-workers, and support service providers in regard to the consumers’ skills, potential, and support needs. Such training can be applied to competitive or supported employment situations., • Provides follow-up services for the employer and consumer in order to achieve a long-term and successful placement. EDUCATION and/or EXPERIENCE • Bachelor’s degree in Special Education, Social Work, or related degree OR minimum one-year experience working with individuals who are DeafBlind, blind, Deaf or multiply disabled., • Proficiency in American Sign Language and other methods of communication utilized by individuals who are DeafBlind required., • Fully Paid Medical, Dental, and Vision Benefits*, • 4 week's Paid Vacation time annually, • 2 Paid Personal Days annually, • 12 paid sick days annually, • 12 Paid Holidays, • Short Term Disability/, • Life Insurance, • 403b Program with Employer Match, • Tuition Assistance, • Voluntary Ancillary Benefits, • Career Advancement Opportunities, • Tuition Assistance Program HKS is committed to providing reasonable workplace accommodation to individuals with illness, injury, or disability to complete the essential functions of their job.

A healthcare organization in New York is seeking a Case Manager to assess the medical necessity of patient admissions and coordinate care among a multidisciplinary team.Responsibilities include performing assessments, reviewing Electronic Health Records (EHR), and ensuring compliance with standards.

Job Description CLIENT CARE COORDINATOR We are excited to invite a passionate and experienced part-time Client Care Coordinator to join our team! Homes for the Homeless (HFH) is searching for an experienced Client Care Coordinator for our Families w/ Children facility in the Hell's Kitchen area of Manhattan. As the Client Care Coordinator, you will play a pivotal role in our organization by providing mental health and related services for homeless families. Our ideal candidate will enhance existing services to include a thorough assessment of families’ long-term goals at intake and collaborate with the case management staff to set achievable goals and establish linkages within the community to ensure the family’s success. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Complete a comprehensive bio-psychosocial assessment with each family to understand strengths and service needs., • Monitor, lead and coordinate social service and counseling support including appropriate and timely interventions., • Ensure focus on effective social services delivery to clients, including integration of models and best practices (such as trauma informed and family centered care), • Monitor and document client progress toward service plan goals., • Ensure that families are receiving full support in shelter and, when necessary, refer families for counseling or other services., • Supports the Family Services department by working alongside the Case Manager and supporting staff when dealing with challenging clients., • Improve linkages to mental health, education, and community-based services., • Strengthen the overall permanency outcomes for families with children in shelter., • Manage record keeping, data collection, and evaluation on the effectiveness of services for families., • Assists with unit inspections when needed., • Support the Family Services department by conducting trainings., • Promote and model best practices for Family Services staff, • Complete 2010E applications for Supportive Housing as needed., • Conduct workshops for the residents. QUALIFICATIONS: • Must have a master’s degree in Social Work or Mental Health Counseling., • Applicants must hold an LMSW (Licensed Master Social Worker) or LMHC (Licensed Master Health Counselor) in the state of New York., • Familiarity with substance use disorders and addiction treatment services, domestic violence, child abuse and maltreatment, trauma, and mental health conditions., • Sensitivity and awareness of working with homeless and vulnerable populations is a plus., • Bilingual is a plus. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks vacation, 10 sick days, 3 personal days, and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. HOURS: 17 hours /week HOURLY WAGE: $40.66 an hour

Job Description CLIENT CARE COORDINATOR We are excited to invite a passionate and experienced part-time Client Care Coordinator to join our team! Homes for the Homeless (HFH) is searching for an experienced Client Care Coordinator for our Families w/ Children facility in the Soundview area of the Bronx. As the Client Care Coordinator, you will play a pivotal role in our organization by providing mental health and related services for homeless families. Our ideal candidate will enhance existing services to include a thorough assessment of families’ long-term goals at intake and collaborate with the case management staff to set achievable goals and establish linkages within the community to ensure the family’s success. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Complete a comprehensive bio-psychosocial assessment with each family to understand strengths and service needs., • Monitor, lead and coordinate social service and counseling support including appropriate and timely interventions., • Ensure focus on effective social services delivery to clients, including integration of models and best practices (such as trauma informed and family centered care)., • Monitor and document client progress toward service plan goals., • Ensure that families are receiving full support in shelter and, when necessary, refer families for counseling or other services., • Supports the Family Services department by working alongside the Case Manager and supporting staff when dealing with challenging clients., • Improve linkages to mental health, education, and community-based services., • Strengthen the overall permanency outcomes for families with children in shelter., • Manage record keeping, data collection, and evaluation on the effectiveness of services for families., • Assists with unit inspections when needed., • Support the Family Services department by conducting trainings., • Promote and model best practices for Family Services staff., • Complete 2010E applications for Supportive Housing as needed., • Conduct workshops for the residents. QUALIFICATIONS: • Must have a master’s degree in Social Work or Mental Health Counseling., • Applicants must hold an LMSW (Licensed Master Social Worker) or LMHC (Licensed Master Health Counselor) in the state of New York., • Familiarity with substance use disorders and addiction treatment services, domestic violence, child abuse and maltreatment, trauma, and mental health conditions., • Sensitivity and awareness of working with homeless and vulnerable populations is a plus. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks vacation, 10 sick days, 3 personal days, and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. HOURS: 17 hours /week HOURLY WAGE: $40.66 an hour

Citi Commercial Bank - Mid-Corp Relationship Manager, Digital Tech & Comms - Director. This is a Commercial Banker position on Digital Tech & Comms Mid Corporates Team, working with US headquartered corporates generating annual revenues of $100MM $3BN+. Works closely with Case Manager on the on-boar

Job Description At Reltio®, we believe data should fuel business success. Reltio's AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain Data Unification, and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. The Reltio Connected Data Platform™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness. Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native Data Unification capabilities to improve efficiency, manage risk and drive growth. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our "Customer First", we strive to ensure their success. We embrace our differences and are "Better Together" as One Reltio. We are always looking to "Simplify and Share" our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We "Own It". Every day, we innovate and evolve, so that today is "Always Better Than Yesterday". If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you're ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let's talk! Job Summary: The Reltio Customer Success Manager (CSM) is responsible for driving customer adoption and retention, mitigating risk, and providing guidance and thought leadership for our customers throughout their relationship with Reltio. You will serve as the primary post-sale point of contact after implementation and use in-depth knowledge of the products being sold, the customer industry and/or business processes, and technical expertise to facilitate adoption and utilization of Reltio products. You will inspire and guide customers towards meeting their goals through delivering unified, interoperable data to their business. As a CSM at Reltio, you will be the champion of our customers, building and maintaining strong relationships to ensure their success on our platform and the retention and growth of our customer base. Job Duties and Responsibilities: • Account management for large enterprise customers to help them gain value from Reltio as measured by retention, adoption, growth, and customer advocacy., • Provide required visibility into Customer health by identifying adoption opportunities and retention risk to align internal teams around customer's success., • Build a comprehensive understanding of customers' business goals and objectives, crafting a strategic success plan that aligns with and supports the achievement of those goals, • Document and review the success plan, provide guidance on the customer journey and use a consultative approach to help customers achieve their goals, • Hold and grow a trusted advisor relationship with customer sponsors to such that all activities are closely aligned with the customer's business case, strategy and goals allowing the full potential of the Reltio solutions to be realized., • Track, report, and benchmark all milestone related adoption activities such that the overall success of the customer's initiative can be closely monitored including visibility to the executive sponsors., • Actively promote all current products the customer has licensed while identifying additional opportunities to showcase additional features, products and services., • Demonstrate product features beyond central functionality to help the customer achieve specific business results and maximum value, • Recommends specific solutions to achieve the customer's desired result that align with best practices of the product and industry., • Design metrics and measures in order to measure ROI on the company's products by the customer., • Timely data capture and documentation within internal applications to ensure data driven decisions are being made to proactively identify adoption and retention risk., • Work closely with the sales team to identify and pursue upsell and cross-sell opportunities, foster synergy, create alignment and collaborate on the creation of customer value., • Partner with extended customer-facing account teams to develop strategic and technical plans that help customers achieve their business objectives. Manage the execution of these plans including the tracking of objectives, stakeholders, milestones, risks and metrics., • Work with Marketing teams to boost customer advocacy and develop case studies., • Facilitate and lead customer meetings with an agenda driven prescriptive approach to capture and measure their outcomes and value using our product., • Bachelor's degree or equivalent experience;, • Minimum 5 years relevant work experience as a Technical CSM, Technical Account Manager or Success Architect in Enterprise Software space, • Deep knowledge of cloud software solutions, master data management, data governance, data quality and analytics concepts, architecture and use cases., • Ability to apply experience and deep industry knowledge to understand and navigate a customer's decision-making process, goals, strategies, and business objectives, • Ability to build consultative effectiveness and establish trust with internal and external customers, • Ability to clearly articulate and quantify the business value that the solution delivers, as well as the specific business problems it addresses., • Possess strong presentation, verbal and written communication skills and command credibility with senior executives, • Previous experience and expertise in data management consulting or solutioning, • Previous experience and expertise in software architecture and understanding how applications fit together within a customer's ecosystem., • Proven effectiveness at leading and facilitating executive meetings and workshops, • Previous Reltio Experience, • Reltio Certifications, • MBA or advanced degree At Reltio, we take a market-based approach to pay and consider a range of factors. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and other business considerations. Please note that the individual total compensation for this position will be determined at the Company's sole discretion using the factors noted. Reltio's current market range for this role is $121,000 - $240,000 Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. Overall Market Range$121,000—$240,000 USD Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 73,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. The Learning to Work (LTW) for Transfer Schools Program will provide services to students, ages 15-21 that are over-aged for grade, under-credited, and have spent at least one year in another high school to earn a high school diploma and gain valuable vocational and life skills supports. Using the Primary Person Model, each student will have a Young Adult Career Advisor who will: guide students towards removing barriers toward graduation, engage students in college preparatory activities, provide supportive services, and increase self-direction and self-sufficiency through meaningful career exploration experiences, including subsidized internship placements for 20% of the student population. Position: Internship Placement Specialist Reports To: Supervisor II Location: Brooklyn Academy High School - 832 Marcy Avenue Brooklyn, NY 11216 What The Internship Placement Specialist Does: • Maintain professional relationships with students and student confidentiality., • Develop, create and/or request internship and job opportunities for students (obtain as much information on the position as possible)., • Research and maintain accurate contact data for all existing and prospective employer/Internship contact information., • Regularly initiate contact with potential employers that are seeking interns in the NY Metro area., • Market CAMBA's internship placement services to new and existing employers., • Build and maintain a list of internship openings in various industries., • Share internship openings with other internship developers in the internship shared database system, if you are unable to fill position., • Identify students who meet the qualifications for open positions., • Match students to internships based on their qualifications., • Inform students of the job duties, responsibilities and all appropriate details regarding open positions., • Review students' resumes to ensure professionalism and accuracy and send resumes to potential employers., • Schedule interviews and coordinate between student and hiring manager., • Prepare students for interviews with specific employers including conducting mock interviews., • Facilitate Job Readiness Seminars, pre-placement orientations, and other workshops as needed., • Request feedback from employers regarding students’ interview., • Collect LTW Agreement Forms for each student., • Collect and send all new hire paperwork for each student to Human Resources Department., • Enter student’s internship start/end dates and internship hours worked into database (such as Client Track)., • Make bi-weekly phone calls to employers to ensure that CAMBA's students are satisfactory employees, to resolve problems that may interfere with performance, and to encourage employers to call CAMBA if a problem should arise., • Create narrative case notes regarding student progress at each point of contact using Client Track., • Update Internship bulletin board bi-monthly using creative and innovative methods., • Follow-up with students after interviews to get feedback and establish next steps., • Once a student is hired, periodically request documentation to verify placement and retention., • Create internship timesheet vouchers and submit voucher to payroll bi-weekly., • Visit each internship site at least one time per month to ensure that interns are satisfactory employees., • Participate in case conferences with program staff and students regarding student progress., • Provide ongoing communication with Young Adult Career Advisors concerning students., • Provide all required information for weekly/monthly/quarterly/annual reports., • May update student information (resumes sent, interviews, employment, and retention) in computerized student tracking systems., • Ability to adapt to the culture and environment of a public school., • Ability to effectively present information and respond to questions from employers, students, funders, other organizations, and the general public. Ability to model the interviewing/presentation skills that students are expected to emulate., • Ability to apply concepts such as fractions, decimals and percentages to practical situations., • Ability to define problems, collect data, establish facts, and draw valid conclusions., • To perform this job successfully, an individual must have knowledge of Word Processing software; Spreadsheet software; Internet software and Database software. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR wyZF2OIvff

Job DescriptionCompStak envisions a commercial real estate industry in which accurate and transparent data leads to better, faster deals for everyone. We gather critical information that is hard to access, then make it instantly and seamlessly available to our platform members. Location: Manhattan, New YorkHybrid: Three days in the office, subject to change We are looking for a passionate, results-oriented individual to join our team as a Client Success Manager. At CompStak, our mission is to revolutionize the commercial real estate industry by bringing transparency to our clients. Our Client Success team sits at the heart of this mission. The Client Success Manager is a critical customer-facing role which provides daily support, guidance, and growth opportunities to our customers. As a CSM, you will facilitate exceptional experiences and sustained value for CompStak customers by cultivating a relationship as their trusted advisor and advocate based on proactive account management, promoting customer satisfaction, and upsell/cross-sell/renewal of CompStak products and services. Join us and be a vital part of our continued success!Responsibilities • Proactively manage a territory of assigned CompStak customers to deliver consistent value across the entire customer lifecycle, • Manage the onboarding of new customers; Coordinate and deliver basic and advanced training, while advising customers on best practices, • Gain insight into customer goals and expectations and work to decrease the time-to-value across your portfolio, • Resolve customer issues, collaborate with other CompStak teams; approach all situations with curiosity and creativity, • Build strong customer relationships by maintaining high levels of engagement and communication; lead business reviews based on account segmentation, • Perform data-driven account performance planning and analysis based on customer usage and needs to prioritize opportunity and risk, • Consistently renew and expand customer contracts, meeting and exceeding personal and team goals, • Drive customer advocacy in the form of references, referrals, and case studies, • Actively participate in the evolution of CompStak; serve as the voice of the customer by prioritizing feature requests and platform improvements and insist on excellence in our own Client Success initiatives, • Contribute towards the development of a strong team environment by upholding high work standards, • Go the extra mile to ensure our customers are successful!Skills & Experience, • 3+ years’ experience in Account Management or SaaS Customer Success roles, • A verifiable track record of data driven customer retention and growth through passionate customer service, • Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value, • Energetic and self-motivated; a team player who is also a proactive and creative problem solver, • Ability to manage multiple priorities while maintaining strict attention to details, • Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations, • Familiarity with the commercial real estate industry, • Working knowledge of Salesforce.com, • Undergraduate degree (BA/BS)

Job Description Who is Atominvest Atominvest is the operating system for modern private markets asset managers. Our modular, flexible SaaS technology underpins key investor- and portfolio-management workflows. Our customers are sophisticated private equity, growth equity, and private credit firms managing billions in assets globally. We aim to deliver ongoing high-quality outcomes for them through a long-term partnership mindset. At Atominvest, you’ll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world’s best investors and delivering a positive impact through this. Based on the growth we are experiencing, we think we’re on to something big. It won’t be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You’ll move quicker than feels comfortable and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SaaS companies on the planet. We’ve gone from zero to ten, now we’re looking to go from ten to one hundred! Role Overview: As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world’s leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You’ll Be Doing * Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. * Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go-live, and post-deployment adoption. * Shorten time-to-value by proactively managing timelines, dependencies, and client expectations. * Analyze client datasets, workflows, and reporting structures to configure optimal solutions. * Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. * Deliver white-glove support, ensuring issues are escalated, prioritised, and resolved quickly. * Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you’re excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we’d love to hear from you. Requirements * Prior experience in Customer Success, Implementation, or a client-facing role in a high-growth B2B SaaS environment. * Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. * Exceptionally organised, with strong project management instincts and attention to detail. * Analytical, structured thinker with experience interpreting and working with client datasets. * Advanced Excel skills. * Clear, concise written and verbal communication—you can simplify complexity for senior stakeholders. * Proven ability to deliver best-in-class client service in fast-moving environments. * Collaborative team player who contributes ideas and learns quickly. * Ambitious, entrepreneurial mindset with resilience and a bias toward action. * Bonus: hands-on project management experience or formal PM frameworks. Interview Process * Initial screening call * Conversation with our US Customer Success Lead * Case study * Interview with our Global Head of Customer Success * Conversation with US team member * Offer and onboarding at Atominvest What we offer * Competitive compensation (fixed base salary + performance incentives) * 25 days of holiday per year + bank holidays * Hybrid working style (a minimum of 3 days in our central London office is required) * Cycle2Work scheme * Employee Assistance Programme (EAP) to support employee wellness * A culture of trust, ownership, responsibility and autonomy in your work * An incredible team of smart and mission-driven people to work with * Fun working atmosphere * Significant growth opportunities * Company-wide socials and events Compensation Range: $80K - $100K

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Program Overview The Learning to Work (LTW) for Transfer Schools Program will provide services to students, ages 15-21 that are over-aged for grade, under-credited, and have spent at least one year in another high school to earn a high school diploma and gain valuable vocational and life skills supports. Using the Primary Person Model, each student will have a Young Adult Career Advisor who will: guide students towards removing barriers toward graduation, engage students in college preparatory activities, provide supportive services, and increase self-direction and self-sufficiency through meaningful career exploration experiences, including subsidized internship placements for 20% of the student population. Position: Internship Placement Specialist Reports To: Supervisor II Location: 999 Jamaica Avenue Brooklyn, NY 11208 What The Internship Placement Specialist Does: The person filling this position is expected, under general supervision, to: (1) develop and maintain employer relationships with the goal of identifying and meeting their HR needs; (2) match appropriate students with appropriate internship openings and arrange for interviews; and (3) inform prospective employers and student applicants of the features and advantages of CAMBA's internship placement services; including: • Maintain professional relationships with students and student confidentiality., • Develop, create and/or request internship and job opportunities for students (obtain as much information on the position as possible)., • Research and maintain accurate contact data for all existing and prospective employer/Internship contact information., • Regularly initiate contact with potential employers that are seeking interns in the NY Metro area., • Market CAMBA's internship placement services to new and existing employers., • Build and maintain a list of internship openings in various industries., • Share internship openings with other internship developers in the internship shared database system, if you are unable to fill position., • Identify students who meet the qualifications for open positions., • Match students to internships based on their qualifications., • Inform students of the job duties, responsibilities and all appropriate details regarding open positions., • Review students' resumes to ensure professionalism and accuracy and send resumes to potential employers., • Schedule interviews and coordinate between student and hiring manager., • Prepare students for interviews with specific employers including conducting mock interviews., • Facilitate Job Readiness Seminars, pre-placement orientations, and other workshops as needed., • Request feedback from employers regarding students’ interview., • Collect LTW Agreement Forms for each student., • Collect and send all new hire paperwork for each student to Human Resources Department., • Enter student’s internship start/end dates and internship hours worked into database (such as Client Track)., • Make bi-weekly phone calls to employers to ensure that CAMBA's students are satisfactory employees, to resolve problems that may interfere with performance, and to encourage employers to call CAMBA if a problem should arise., • Create narrative case notes regarding student progress at each point of contact using Client Track., • Update Internship bulletin board bi-monthly using creative and innovative methods., • Follow-up with students after interviews to get feedback and establish next steps., • Once a student is hired, periodically request documentation to verify placement and retention., • Create internship timesheet vouchers and submit voucher to payroll bi-weekly., • Visit each internship site at least one time per month to ensure that interns are satisfactory employees., • Participate in case conferences with program staff and students regarding student progress., • Provide ongoing communication with Young Adult Career Advisors concerning students., • Provide all required information for weekly/monthly/quarterly/annual reports., • Enter student information (resumes, interviews, employment, and retention) in computerized student tracking systems., • Conduct student interviews to evaluate work history, skills, education, training, compensation needs, and other qualifications., • Other duties as assigned. Minimum Education/Experience Required: • Bachelor’s Degree Other Requirements: • Ability to adapt to the culture and environment of a public school., • Ability to effectively present information and respond to questions from employers, students, funders, other organizations, and the general public. Ability to model the interviewing/presentation skills that students are expected to emulate., • Ability to apply concepts such as fractions, decimals and percentages to practical situations., • Ability to define problems, collect data, establish facts, and draw valid conclusions., • To perform this job successfully, an individual must have knowledge of Word Processing software; Spreadsheet software; Internet software and Database software. Pre and/or Post Employment Requirements: • Must obtain Dept. of Education fingerprint clearance., • Ability to maintain fingerprint clearance throughout the duration of employment., • General pre/post-employment requirements. Compensation: $47,775 annually Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR eCkm4sfd54

Job Description Trustpair stops vendor fraud before it happens. We're the automated vendor validation platform protecting 400+ enterprise companies worldwide. Since 2017, finance and procurement teams have used Trustpair to eliminate vendor fraud while reclaiming 90% of the time they once spent on manual checks. As vendor fraud grows more sophisticated, we stay ahead by combining deep expertise in financial crime with cutting-edge technology. Our core product focuses on secure, reliable vendor account validation to wipe out fraud and boost efficiency. Internally, teams across Trustpair use AI tools in their day-to-day work to automate repetitive tasks and unlock strategic insights that help us build and operate better. From day one, you’ll be encouraged and trained to integrate these tools into your workflow in a practical, hands-on way. With offices in New York, Paris, London, and Milan, we're a diverse team united by a bias for action. We ship fast, learn from experiments, and tackle problems that matter: protecting billions in payments for companies worldwide. If you want to see your work make an immediate impact in financial security, Trustpair is built for you. Learn more about how we use AI in our everyday work. About the role Trustpair is looking for a Strategic Customer Success Manager to join our US team and take ownership of a portfolio of our largest, most complex, and most strategic enterprise customers in North America. This role is designed to reinforce our US presence and provide exceptional support to top-tier clients, ensuring strong satisfaction, retention, product adoption, and expansion over time. You will play a key role in onboarding new enterprise customers, driving long-term success plans, supporting change management, and identifying upsell opportunities across your portfolio. This is an individual contributor role with room to grow as the US Customer Success team expands. You will report to Mathilde and join the CSM International team, working closely with the wider Customer team as well as Product, Account Management, Sales, Ops, and Revenue Excellence. This position is based in New York City, with hybrid onsite presence preferred. We are primarily looking for candidates in the commutable Tri-State Area who can come into the office 1–2 days per week. Compensation: The expected on-target earnings for this role are in the range of $135,000–$150,000 What you'll do:Client Onboarding and Enablement * Manage a portfolio of high-value, high-complexity customers across industries * Lead onboarding for large enterprise US clients, including customized training and support on integrations to drive fast adoption * Define and execute tailored success plans aligned with each customer’s business goals * Support and, when needed, lead change management efforts on the customer side Relationship Management and Retention * Build strong, trust-based relationships with a range of senior stakeholders across Finance, Procurement, IT, and related functions * Run regular check-ins and Quarterly Business Reviews to drive value, satisfaction, and retention * Monitor customer health, proactively flag risks, and take action to secure renewals * Develop client advocates who can participate in reference calls and broader advocacy initiatives Product Adoption and Usage Optimization * Use customer data and usage insights to drive stronger adoption and stickiness of the platform * Guide customers toward fuller use of Trustpair’s features and value for risk management * Navigate complex organizational structures to build adoption and internal advocacy Revenue Growth * Identify upsell and expansion opportunities within strategic accounts * Partner closely with Sales to convert those opportunities into growth Customer Advocacy * Represent the voice of the customer internally to help shape product direction * Partner with Marketing on case studies, testimonials, and other advocacy initiatives to support Trustpair’s growth in the US market Regional Strategy and Insights * Bring market feedback and customer insight to help shape US-specific strategy * Stay informed on customer needs, industry developments, and competitive trends What’s in it for you ???? * At Trustpair, we see AI as a tool to save time, sharpen focus, and boost impact - whether you're already hands-on with AI or eager to learn, you’ll join a team that values and encourages AI-driven ways of working * Opportunity to join a fast-growing scale-up in a highly impactful role * Ownership of strategic, high-value enterprise accounts in the North American market * A collaborative environment with a flat structure, where everyone’s voice is heard with room for growth and career development * The chance to join the US team at an exciting stage, where ideas, initiative, and ownership are genuinely valued * Exposure to a European-headquartered company with international collaboration * A flexible hybrid work environment that encourages autonomy, leadership, and strong cross-functional partnership * A talented team with senior colleagues you can learn and work with * Inclusive environment with cultural diversity and parity Why join Trustpair? A list of our perks here! Must-Haves * 7+ years of experience in a technical SaaS or enterprise B2B software environment * 3–4+ years of significant experience working with strategic and/or enterprise B2B clients * Prior experience managing strategic, complex US enterprise accounts * Strong experience driving renewals and identifying upsell or expansion opportunities * Familiarity with complex technical integrations, including APIs and SFTP * Strong project management skills, with the ability to manage multiple deadlines, stakeholders, and priorities * Strong problem-solving skills and the ability to bring structure and solutions in complex situations * Excellent communication and relationship-building skills, especially with senior stakeholders and executives * High level of organization, rigor, and attention to detail * A data-driven approach to decision-making * Native-level English Nice-to-Haves * Experience with tools such as Intercom, Planhat, and Looker * Experience in a B2B SaaS start-up or scale-up environment * Experience working in an international environment and/or a European company * Experience working with or selling to teams within the CFO organization, especially Procurement, Accounts Payable, and Treasury. Recruitment Process * First call with Morgan, Talent Acquisition Specialist (30 mins) * Experience interview with the hiring manager, Mathilde (30 mins) * Case study interview with Mathilde and Caitlin (1 hour) * Coffee fit with members of the US team * Final interview with Baptiste, CEO & Cofounder Equal Opportunity Statement Trustpair's policy is to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for all positions in Trustpair must be legally authorized to work in the country which they are applying for or be a citizen from Schengen / EU zone. The verification of employment eligibility will be required as a condition of hire.

Job DescriptionBideawee was founded upon the principle that every homeless animal should have a place where they are welcome, and that sense of compassion, dedication, and justice remain at the core of who we are and what we do. We believe that a company is only as great as those who embody its mission, and we are committed to the growth, success, and well-being of our staff and community. Join an organization that has been making the world a better place for pets and the people who love them since 1903! Full time employees of Bideawee enjoy benefits such as: • Medical/Dental/Vision plans, including free options, • Generous amounts of Paid Time Off, • 403(b) with matching employer contributions, • Discount services and pet food, • Health Reimbursement Account Position Purpose: Bideawee’s Mission is to promote and support safe, loving long-term relationships between people and companion animals by providing a continuum of services and programs that are innovative, personalized and high quality. The Client Care and Adoptions Manager (CCAM) plays an important leadership role in ensuring that Adoption Center Staff follows established guidelines regarding company policy, animal admissions, resident care and adoptions. The CCAM is also responsible for ensuring that high quality, personalized customer service is provided to every person as established in Bideawee’s Customer Service Standards. The CCAM will create and foster a pleasant working and learning environment for both customers and employees. The CCAM sees that all other Bideawee policies and Procedures are followed and will be held accountable for the entire staff’s adherence. The CCAM will directly supervise the Animal Care and Adoptions Staff members and the Client Care Supervisor to ensure appropriate animal care and client care standards. This is a Tuesday through Saturday full-time position with a salary of $65,000/yr. Responsibilities/Duties/Functions/Tasks:Client Care • Ensure that the Client Care Supervisor handles all tasks, including email and phone responses and adoption follow ups in a timely manner, • Check in with Client Care Supervisor to ensure all client relations are handled appropriately and troubleshoot any issues, • Make pet policy decisions or exceptions if needed on a case-by-case basis, • Make decisions on a case-by-case basis regarding adoptions requirements enforcement (needing to see whole family, dog to dog interactions, etc.), • Manage client experience related to adoptions, and oversee and handle client disputes or issues; support staff with difficult clients, • Ensure lobby/retail area remains clean and well maintained Animal Care Staff/ Animal Shelter Operations, • Responsible for day-to-day operation of Bideawee’s Adoption Center, including:, • Management of staff, • Scheduling and coordinating shifts to ensure all needs of animals and clients are attended to, • Oversight of animals’ care, • Coordinating manager/supervisor coverage for days off and vacation time, • Walk through the shelter throughout the day to ensure that both the lobby and adoptions are flowing well, and that all staff members are appropriately giving enrichment and care to the animals, • Ensure staffing schedules and payroll are completed on time, • Identify and coordinate professional development opportunities for staff when possible, • Communicate new policies and keep staff and volunteers updated regularly on animal welfare news through written and verbal means, • Collaborate with the medical team to ensure health and welfare of animals, • As needed, assist in direct care of animals, • Ensure staff complies with all safety policies, safe animal handling and OSHA standards, • Attend relevant Animal Welfare Panels, • Lead daily huddle & perform nightly walkthroughs Administrative, • Works with Client Care Supervisor in preparing Adoption Event Packets and selection of dogs and cats that will be attending events, • Pull previous week’s adoption numbers for weekly all sites meeting and report current population numbers, • Manage retail inventory and inventory of sample foods for adopters, • Ensure monthly dog license payment submitted, • Ensure folders for mobile adoption events are created when animals attend an event, • Work with the Volunteer Manager to coordinate the Adoption Center’s needs for volunteers and volunteer training, • Ensure daily cash reconciliation reports are saved, weekly bank deposits dropped off, • Interview and hire new staff members as needed, • Oversee training plan for new staff members, • Complete yearly reviews for staff members, • Give verbal warnings as needed, as well as written warnings, • Involve senior management and HR for written warnings and Performance Improvement Plans Qualifications:, • College Degree preferred in relevant field, • 3-5 Years management experience with preference given to animal related industry, • Excellent leadership and assertiveness skills., • Ability to work efficiently with limited supervision., • Ability to maintain composure and excel in a fast-paced environment while remaining organized and accurate., • Ability to communicate with the public in a respectful manner, even under pressure., • Leader, mentor, and problem solver, • Computer and data entry experience, shelter software knowledge a plus, • Ability to represent the values of Bideawee by working in a culturally diverse environment and community in a way that fosters understanding and compassion., • Fear Free Shelters certified or willing to complete within 90 days of onboarding Specific Work Requirements:, • Ability to work a 5 day, flexible schedule with nights and weekend work required, • Able to lift a minimum of 30 pounds, • Professional attire Bideawee is committed to diversity, equity, and inclusion. We continuously strive to place our employees at the center of our thinking and elevate inclusive practices to develop and support a more engaged and productive workforce. Equal Opportunity Bideawee is an equal opportunity employer committed to achieving the goal of equal employment opportunity for all. Applicants and employees are considered and evaluated for positions without regard to mental or physical disability, race, creed, color, religion, gender, national origin, citizenship status, age, genetic information, military or veteran status, sexual orientation, marital status, employment status or any protected federal, state, or local status unrelated to the performance of the work involved. Powered by JazzHR qdtv1cm3wM

Job DescriptionPosition Title: APPI (Adolescent Pregnancy Prevention Intervention) Specialist – School Based Youth Services Program Reports To: Program Manager of SBYSP Broad Function: This position is responsible for supporting The Imani Center’s SBYSP program goals to help youth successfully navigate their adolescent years and graduate healthy and drug-free without becoming a teen parent. The program integrates sex education, counseling and related supports to reduce teen birth rates. I. CORE VALUES: 3. Works from a strengths-based perspective., 5. Recognizes that consumers come first and responds to consumers appropriately. II. PROFESSIONALISM: 1. Values and participates in the Team as a proactive member., 2. Respects others’ professional opinions and tolerates a range of feelings., 3. Able to give and receive constructive criticism., 4. Willing to take on extra work when needed (i.e. when there is a vacancy)., 5. Performs required tasks according to the program philosophy, policies and procedures., 12. Is punctual for client appointments, meetings, etc., 13. Meets program productivity requirements. III. SUPERVISION: 1. Attends supervision consistently and comes prepared., 2. Provides relevant updates regarding client progress., 3. Consults supervisor when uncertain and when managing high-risk situations., 4. Documents supervision., 5. Able to receive feedback and to learn from it. IV. APPI Specialist Responsibilities: 5. Provide mentorship, educational support and resources to help young people reach their goals., 9. Attend agency, school, and local committee meetings., 12. Assist Team in planning for and supervising summer programming., 13. Assist Team in annual QI Project., 14. Completes documentation according to agency clinical documentation timelines., 15. Tolerates a range of feelings, affects, and personal presentation without judgment., 16. Expense receipts, compliance and productivity reports, time and attendance sheets. SPECIFICATIONS: Education/Certification: MSW, MS, MA or the equivalent in a social service-related field with experience working with adolescents. The APPI Coordinator attends a minimum of two (2) professional development opportunities pertaining to adolescent development and the delivery of services. Experience: Required: Experience delivering supportive services around sex education to adolescents. Experience with diverse populations in an urban setting. Preferred: Experience working with adolescents in a high school setting. Knowledge: Knowledge of adolescent development. Knowledge of community resources, social service and mental health systems. Knowledge of appropriate interventions for adolescents and group processes. Skills and Abilities:. Ability to engage adolescents in individual and group settings to mobilize individual strengths. Ability to provide or refer consumers’ assistance in obtaining concrete services. Ability to work with hard to reach or resistant consumers. Strong written and oral communication skills. Ability to create a warm, collaborative, non-judgmental therapeutic atmosphere. Ability to set limits and appropriate boundaries with consumers. Willingness to work with individuals from diverse backgrounds. Strong written and oral communication skills. Ability to work professionally and collaboratively on a multi-disciplinary team. Professional Characteristics: open, warm, empathic, attentive listener, self-aware, ethical, creative, organized, flexible, open to criticism, patient, responsible, able to work independently, mature, self-motivated, dedicated, enthusiastic, willing to take on additional tasks and responsibilities, interested in seeking additional training and skills. Salary : $42,000 Vacation & Benefits: • Vacation: As a full-time employee working generally 35 hours per week, you will be eligible to participate in the Family Connections group benefit plans. Benefits include medical, dental, life insurance, long term disability, retirement plans, and additional supplementary benefits. Yes, you can elect to not enroll into these benefits. You will also be eligible to accrue vacation, personal, and sick days in addition to 12 paid holidays, and summer wellness Fridays., • Physical demands may include standing, bending, reaching, squatting, kneeling, and lifting up to or in excess of 50 pounds. Family Connections is an Equal Employment Opportunity Employer committed to excellence. Employment offers are made on the basis of qualifications and without regard to race, sex, religion, national or ethnic origin, disability, age veteran status, or sexual orientation or other protected classes under the State and Federal law. Family Connections participates in E-Verify and will provide the federal government with information from each new employee’s Form I-9 to confirm authorization to work in the United States. Candidates must be authorized to work in the United States and eligible for full‑time employment on a W‑2 basis. This role must be performed in a manner that is fully compliant with all applicable federal, state, and local employment laws, including those of the State of New Jersey. C2C, 1099, or other non‑W‑2 arrangements are not eligible for consideration. Powered by JazzHR rnSZILa1RW

Job Description Key Account Specialist (Food Broker) Affinity Group is seeking a sales-driven, business development influencer to be our next Key Account Specialist to spearhead growth in our Metro New York City market. This is a great opportunity for a passionate professional with an entrepreneurial spirit. This position will be reporting to the Market Manager. Who We Are: Great Place to Work Certified | Your Bridge to Success | Why Our People Love Affinity Group Affinity Group is one of the fastest-growing food sales and marketing agencies, with a national presence throughout North America. We represent some of the most recognizable and well-regarded food brands in the industry, and bring decades of expertise and a consultative system that is tailored for a localized approach. Supported by the corporate sales support team, you’ll be part of a team that drives brand awareness and increases market demand for our clients. Perks & Benefits: • Health, vision, and dental insurance, • Life insurance and disability benefits, • 401(k) retirement plan, • Paid time off and company holidays, • Competitive pay + bonus potentialWhat You’ll Do:, • Develop and execute plans to boost brand awareness and generate sales within the Italian/Pizza segment, • Influence decision-makers in the foodservice industry, from restaurant owners to culinarians, • Participate in food shows, • Deliver impactful sales presentations and consultations to drive market sales growth, • Manage sales pipeline and ensure CRM data integrityWhat to expect:, • The typical work week: Monday through Friday, • During the food trade show season, the position requires the ability to stand for extended periods, with the ability to safely lift case goods (up to 50 lbs.), • Travel (Driving): Position requires daily motor vehicle travel to assigned locations. The candidate must possess an active Driver’s License and a clean driving recordQualifications:, • MANDATORY foodservice sales and or culinary experience is a plus!, • Strong ability to connect with professionals at all levels, • Creativity in recommending menu ideas and a deep love for the culinary world, • A driven, proactive approach to client relationships, • Italian and/or Spanish fluency a plusBonus Points For:, • An associate or bachelor’s degree, • Experience with CRM systems Pay range is $60,000 - $80,000 The Affinity Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR HjbTFebD90

Job DescriptionEnterprise Customer Success ManagerFull-time Position About Us We are a rapidly growing B2B SaaS startup revolutionizing the way enterprises manage their digital transformation initiatives. Our cutting-edge platform empowers organizations to streamline their operations, enhance productivity, and drive innovation across their business units. As we continue to expand our client base and product offerings, we are seeking a talented and driven Enterprise Customer Success Manager to join our team. Position Overview As an Enterprise Customer Success Manager, you will play a crucial role in ensuring the long-term success and satisfaction of our high-value enterprise clients. You will be responsible for building and maintaining strong relationships with key stakeholders, driving product adoption, and maximizing the value our customers derive from our platform. This position requires a strategic mindset, excellent communication skills, and a deep understanding of B2B customer success principles. Key Responsibilities • Client Onboarding and Implementation: Develop and execute comprehensive onboarding plans for new enterprise clients, ensuring a smooth transition and rapid time-to-value. Collaborate with cross-functional teams to coordinate implementation efforts and address any technical challenges., • Relationship Management: Serve as the primary point of contact for assigned enterprise accounts, building strong relationships with key decision-makers and stakeholders at all levels of the organization. Conduct regular check-ins and quarterly business reviews to maintain engagement and identify growth opportunities., • Strategic Account Planning: Develop and maintain detailed account plans for each client, outlining goals, KPIs, and action items to drive adoption, expansion, and retention. Continuously monitor account health and proactively address any risks or concerns., • Product Adoption and Usage: Analyze product usage data and customer feedback to identify opportunities for increased adoption and value realization. Develop and implement strategies to drive feature adoption and showcase the full potential of our platform., • Customer Advocacy: Cultivate customer advocates within your portfolio, encouraging participation in case studies, testimonials, and referral programs. Facilitate knowledge sharing and best practices among clients to foster a strong user community., • Upsell and Cross-sell Opportunities: Identify and pursue expansion opportunities within existing accounts, working closely with the sales team to develop and execute account growth strategies. Ensure a seamless handoff between sales and customer success teams for upsell and cross-sell initiatives., • Churn Prevention: Monitor customer health scores and engagement metrics to identify at-risk accounts. Develop and implement targeted retention strategies to address concerns and mitigate churn risk., • Product Feedback and Innovation: Gather and synthesize customer feedback to inform product development priorities. Collaborate with the product team to communicate customer needs and market trends, contributing to the product roadmap., • Reporting and Analytics: Prepare and present regular reports on account performance, customer health, and key success metrics to internal stakeholders and leadership. Utilize data-driven insights to inform strategic decision-making and resource allocation., • Industry and Product Knowledge: Stay up-to-date with industry trends, competitive landscape, and product developments to provide informed guidance to clients and internal teams.Qualifications, • Bachelor's degree in Business, Marketing, or a related field; MBA is a plus, • 5+ years of experience in customer success, account management, or consulting roles

Job Description Dealpath is looking for a self-motivated Senior Customer Success Manager to join our growing team in San Francisco! As a Senior Customer Success Manager you will play a critical role in ensuring our customers adopt and utilize Dealpath to its utmost capabilities. What you'll do: • Ensure the retention, growth, and satisfaction of a portfolio of customer accounts, • Work with the Implementation Manager during implementation to understand customer's success criteria and system configuration, • Partner with customers to build out a customer journey to help them reach their business goals, • Build post-implementation programs for enterprise and strategic accounts to ensure strong adoption plans for current customer employees and their new hires, • Produce and deliver web-based and in-person training sessions and strategic reviews for customers, • Field phone and email-based support inquiries from customers, • Work cross-functionally with Dealpath's Sales, Marketing, Product, and Leadership teams to relay customer feedback, develop case studies, and resolve product escalations, • Be an advocate and leader for innovating Customer Success processes and how we support large teams at scaleRequired Qualifications, • A curious and self-motivated team player, ready to embrace a fast paced, high-growth environment, • Product-focused; you enjoy and feel challenged mastering new software, • Able to effectively partner, collaborate, and communicate with technical and non-technical colleagues, • Always thinking of new ways to effectively serve customers and improve the Customer Success team's internal processes, • Bachelor's degree or higher, • 4-7 years of customer success, account management, and/or commercial real estate experience, • Strong written and verbal communication skills, including comfort with presenting to senior executive audiences, • Empathy for customers and passion for helping them, • Demonstrated ability to manage ambiguity and apply problem-solving skills, • High attention to detail and accuracy, • Strong knowledge and proficiency in Excel / Google Sheets, • Commercial real estate background, • Medical, dental, and vision insurance., • Health Savings Account (HSA) & Flexible Spending Account (FSA) options., • 401(k) retirement plan., • Paid Parental Leave., • Flexible Time Off (FTO) policy., • Commuter benefits program., • Monthly wellness reimbursement to support physical and mental well-being., • Hybrid Work Policy., • Base salary: $100,000–$120,000. Eligible for variable incentive compensation with a target incentive equal to 20% of OTE. OTE range: $125,000–$150,000., • This position is also eligible for Dealpath's equity plan., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer. Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world. Today, Dealpath is the industry's leading cloud-based deal management platform and is expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, AEW, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the "Top Technology" at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We're engineering an industry-defining company to power the largest asset class in the world into the future. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we'd love to meet you!

Our mission is: To provide health and human services that empower individuals, families and communities to live healthier, self-determined lives. Serving the Philadelphia region since 1975, COMHAR provides a wide continuum of behavioral health, intellectual and developmental disability, substance us

Team Process• Participates in intake, assessment, discharge, weekly case conference, and follow-up conferences. POSITION OVERVIEW:The Case Manager working with residents of the Jewish Board's Domestic Violence Programs provides trauma focused services in order to help residents; heal from abuses o

The Senior Manager will serve as a key contact for Firm leadership and partners, providing support on tax issues and regulatory changes. White & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace. White & Case LLP offers a comprehensive suite of bene

Position: Case Manager / Success Coach. As a Case Manager / Success Coach, you will be vital in providing individualized support, guidance, and resources to help young adults overcome barriers and achieve their employment and training goals. Case Manager Principal Responsibilities:.

POSITION OVERVIEW:The Case Manager working with residents of the Jewish Board's Domestic Violence Programs provides trauma focused services in order to help residents; heal from abuses of the past and find meaning and fulfillment in their lives; develop a safe environment for themselves and their ch

Job DescriptionThis role requires bilingual fluency, both written and spoken. The available schedules for this role are Tuesday through Saturday or Sunday through Thursday from 4pm to 12am or 12am to 8am. Position Overview: The Residential Aid is responsible for assuring the general welfare and safety of the families and children residing within the site by walking through their assigned floor, engaging with families and at times working in the kitchen. The Residential Aid will communicate with the security team and Director if an issue or concern arises. The Residential Aid is expected to accompany the case manager during room inspections. Monitor common areas to ensure proper usage. Conduct intakes during evenings, overnights, and weekends as needed. Position Qualifications: High School Diploma or GED required; Associate degree preferred. Experience in shelter or residential setting. Must be Bilingual in English and Spanish (written and spoken). Food Protection Certificate will be required during first few weeks of hire. Driver’s License preferred. The Children’s Village does not discriminate against any employee, prospective employee or contractor because of race, color, religion, sex, sexual orientation, gender identity, gender expression, creed, age, national origin, citizenship status, physical or mental disability, marital status, veteran status, genetic predisposition, domestic violence victim status, criminal conviction history or any other protected classification under federal, state or local law.

Job Description About theOrganization Centerfor Community Alternatives (CCA) supports and builds power with peopleacross New York State who have been affected by mass incarceration,criminalization and community disinvestment. Through a statewide network ofdirect services, advocacy and organizing, and by supporting the leadership ofdirectly-impacted people, we advance civil and human rights for all NewYorkers. CCA works to build a world where everyone has what they need tothrive. WhyJoin the Team? At CCA,we are committed to fair transparent pay, and we strive to provide competitivemarket-informed compensation. The successful candidate's salary is determinedby the combination of knowledge, skills, competencies, experience, andgeography. Our goal is to continue to make CCA one of the mostdesirable nonprofit places at which to work, and in part, recognize theimportance of work-life balance. Job Summary: Responsible for providing direct individual and group trauma-informed mental health counseling and other appropriate mental health services to participants enrolled in CCA’s Community Solutions ATI Program. Community Solutions provides mental health and assertive case management services to individuals enrolled in our ATI program who are mandated or recommended for therapeutic services. Duties and Responsibilities: Conduct mental health, trauma, and other appropriate assessments for program participants. Assess participants’ mental status through interviews or observations and develop treatment plans. Assessment includes identifying presenting problems, psychosocial history, and mental status exam. Complete clinical intakes of new participants who enroll in ATI services. Complete pre- and post-inventories to measure mental health outcomes. Provide short-term individual and group psychotherapy, and crisis intervention. Provide intensive clinical case management and coordination of services/referrals. In collaboration with participants, develop a comprehensive and individualized treatment and service plan that integrates knowledge from a wide range of human service resources. Support participants to navigate and access healthcare and social services. Assess additional stabilizing goals of participants and facilitate external referrals, as needed. Performs outreach to a wide range of human service resources, which may include conducting community presentations. Remain abreast of new programs in Downtown and Central Brooklyn. Strong familiarity with additional services available through CCA to facilitate internal referrals, when appropriate. Facilitates referrals, coordination of services, and follow up. Monitor participants’ treatment progress and maintain written records of all participant interactions in accordance with program(s) requirements. When applicable, maintain written records of interactions with participants’ family members. Participate in clinical staff meetings, case conferences, and supervisory meetings. Assists in processing Quality Improvement and data collection requests. May participate in program development meetings. Participate in in-house and external training. Bilingual Spanish Preferred Qualifications: LMSW or LCSW. Commitment to and experience in working with adults and young adults with diverse cultural backgrounds who are involved, or at risk of involvement, with the criminal/juvenile justice system, HIV/AIDS, and/or substance use. Extensive knowledge of effective evidence based mental health interventions and types of modalities used to treat mental health disorders. Ideal candidates should be a compassionate analytical person who feels comfortable collaborating with other treatment and clinical staff. Relevant personal experience in terms of recovery and/or justice involvement, a plus. ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME. • 12 paid holidays per year, • 20 days of earned time off (ETO) for full-time staff, with the ability to use it after 90-days of employment., • Time off is earned starting on your first day., • 7 days of paid sick time, • 100% paid family leave

Job Description West Side Federation for Senior and Supportive Housing, Inc Mill Brook Terrace Older Center 570 E 137th Bronx, NY 10454 Job Description- Mill Brook Terrace Center, Case Manager/Data Base Manager The Center at Mill Brook Case Manager/Data Base Manager (CM/DBM) will provide a comprehensive range of case management services, including individual and group services. The goal of these services is to ensure each Center member has access to available resources and services that promote his/her ability to live in the community, a sense of well-being, health and strong community bonds. The CM/DBM will provide direct services as well as assist the Center members in accessing any other supportive services needed. In addition, the CM/DBM will enter information into the data systems required by DFTA. The case manager reports to the Director of the Center at Mill Brook and works collaboratively with other Center staff. Direct Services to Tenants Develop a 1:1 relationship with Center members to assess their interests and needs. Facilitate the provision of case management services. Toward this end, the case manager will: • Meet individually with Center members to assess their needs and determine, with member input, a course of action to meet these needs., • Assist members in obtaining and maintaining appropriate medical and mental health treatment., • Assist members in obtaining and maintaining entitlements., • Provide assistance, information and advocacy around housing needs and issues., • Assist members in establishing and/or maintaining family and social contacts., • Encourage participation in Center at Mill Brook activities with the goal of preventing social isolation and enhancing quality of life., • Provide individual counseling as needed., • Provide group work services., • Escort members to appointments if necessary., • Monitor members who are hospitalized and work with appropriate hospital staff to ensure a safe discharge is arranged and any necessary services are put in place. Visits to hospitalized members may be necessary., • Organize and facilitate meetings and workshops on topics of value to Center members., • Provide crisis intervention services as needed., • Create and maintain case records as indicated by WSFSSH, DFTA and any other relevant funding sources. All chart documentation must be completed within the time frames required by WSFSSH and the regulatory agencies., • Maintain compliance with all DFTA requirements., • Contribute to the Data Base management of the Center at Mill Brook, entering member information in DFTA systems as required. Additional Responsibilities • Maintain high level of respect and care for Center members., • Maintain confidentiality as mandated by the WSFSSH Confidentiality Policy., • Work cooperatively with other WSFSSH staff., • Attend training sessions and conferences as required for enhancement of job skills., • Attend supervision regularly., • Attend community meetings, and work with other community groups as directed., • Attend staff meetings as directed., • Other duties as assigned. Job Requirements • BSW considered. MSW, LMSW preferred., • Experience with the elderly and/or those with special needs helpful. Powered by JazzHR QSuMdoXn7R

Job Description Our Ideal Service Coordinator: Are you a dependable and organized person looking for a place to contribute to something meaningful? Do you have a passion for helping others and impacting lives? Do you enjoy task-focused work and following processes to get the job done the right way? If this sounds like you, apply today! Job Summary: We are looking to hire a Service Coordinator to join our growing Forest Hills NY team. The Service Coordinator will manage and oversee the process involved in assisting families enrolled in the Early Intervention Program (ages birth to 3). The Service Coordinator combines the traditional case management activities of organizing and coordinating needed services with the philosophy of family-centered care. Building and strengthening relationships is of the utmost importance while adhering to the timelines and procedures set forth by the counties and NYS guidelines. Responsibilities: • Oversight and management of an Early Intervention caseload of 35 cases and 85 units weekly minimum., • Service Coordinators are paid per $12 per unit and units are time based, • Timely follow-up on cases upon assignment., • Monitor ongoing services and therapist performance for a number of children including Special Education, Speech Therapy, Physical Therapy, Occupational Therapy and Autism Services., • Assist families in identifying available evaluation or service providers., • Work independently and meet the timeliness of all paperwork submissions and implementation of NYS and NYC Regulations and Policy., • Educate families about advocacy services., • Coordinate services with medical and health care providers., • Facilitate the development of a transition plan to the preschool and other services when appropriate., • Update and upload necessary information and documents for every child by navigating through web-based portals and customized database., • Conduct field work with families as needed such as home visits, office meetings at regional or public location upon family request., • Document and submit all activity on a daily basis with accurate information and meets the unit requirement., • Attend monthly Supervision meetings for training and continuous development. At Achieve Beyond: We believe that all children have potential. We are guided by the mission to support children with special needs to Achieve Beyond their current abilities. We are always striving for continuous improvement by setting goals and measuring performance. It is the reason we will succeed together. Requirements: • Must have a Bachelor's degree in a health or human service field., • Bilingual Spanish a plus, • Strong computer skills are required as well as knowledge of Microsoft Office programs., • Self-motivated individual who will be able to work independently., • Excellent organizational and communication skills., • Can multi-task and meet multiple deadlines., • Must have the set-up to work from home if and when needed., • Occasionally ascends/descends stairs going to, while at, or leaving work location or facilities traveled to for work events., • Occasionally moving and/or lifting objects at work weighing up to 20 pounds such as files or copy paper., • Must be able to remain in a stationary position for prolonged periods of time up to 90% of the work day working on a computer/electronic device., • The ability to observe details at close range (within a few feet of the observer).

Job Description A well-established elder care services provider is seeking a compassionate and organized Case Manager to support older adults in maintaining their independence and quality of life. This role involves assessing client needs, developing and managing individualized care plans, coordinating with service providers, and ensuring ongoing support through regular monitoring. The ideal candidate is experienced in case management, familiar with community resources, and comfortable working independently in the field. A valid driver’s license and reliable transportation are required, as quarterly home visits and travel between client locations are essential to the position. Responsibilities: • Conduct initial and ongoing assessments to determine client needs and strengths., • Develop, implement, and adjust individualized care plans., • Coordinate services with healthcare providers, social agencies, and family members., • Perform regular home visits and wellness checks., • Advocate for clients and assist them in accessing needed resources., • Maintain thorough, timely documentation in compliance with internal and external requirements., • Monitor client progress and address changes in condition or service needs.Qualifications:, • Associates or Bachelor’s degree required, • Minimum 1-2 years of case management or social service experience preferred, preferably with older adults., • Strong communication, time management, and organizational skills., • Proficient with Microsoft Office and case management systems., • Valid driver’s license and access to a reliable vehicle., • Bilingual candidates (Spanish or Russian) is a plus., • Preferred Qualifications:, • Case Manager Certification (CCM or ACM)., • Experience with crisis intervention and elder advocacy., • Familiarity with elder care laws, resources, and regulations.

Job Description Job Title: Case Manager Supervisor Reports to: Director of Social Services Department: Social Services Benefits: Sick & Safe Leave, Vacation, PTO, medical, dental, vision, 401K FLSA Status: Non-Exempt Location: East Elmhurst, NY Program: Ditmars Manor JOB OVERVIEW Since 2016 Midway Living, Inc. ("Midway") has been a catalyst for transformative change in the lives of homeless families, empowering them to discover their inherent strengths and to chart a path out of homelessness, allowing them to redefine their narratives and lead lives of purpose. Under general supervision, the case manager supervisor plays a pivotal role in ensuring the smooth day-to-day operation and coordination of program-related staff and services. This position is responsible for overseeing and supporting the case management team to achieve program goals, targets, and performance outcomes effectively and efficiently. The role may require availability during early evening hours and occasional weekends. EXPECTATIONS OF ALL EMPLOYEES The employee is expected to exemplify Midway Living’s policies and procedures with steadfast dedication, serving as a model of compliance within and beyond the organization. They embody the values and standards of Midway Living, setting an example for colleagues. With a meticulous approach to managing their workload, tasks are consistently completed promptly and efficiently. The employee demonstrates exemplary attendance and reliability, consistently arriving on time and rarely missing work, ensuring assignments are carried out with timeliness, accuracy, and thoroughness. Effective communication, both verbal and written, defines their interactions with superiors, colleagues, and external parties. They prioritize building and nurturing relationships, fostering productive collaborations with superiors and colleagues while maintaining professionalism and constructive engagement. ESSENTIAL JOB FUNCTIONS • Directly supervise case management staff, providing ongoing guidance, coaching, and performance management., • Maintain effective communication with clients, staff, and peers to ensure smooth program operations., • Uphold professional relationships with clients and maintain strict confidentiality., • Plan, organize, and optimize program activities to meet contractual goals and performance targets., • Develop and implement program content in collaboration with staff and management., • Troubleshoot client and staff program issues, making decisions aligned with program policies and procedures., • Oversee and improve staff performance through feedback, training, and regular supervision sessions., • Address resistance to change among clients, staff, and supervisors/funders effectively., • Administer constructive feedback, in accordance with organizational policies., • Monitor clients' progress toward goals, documenting achievements and milestones., • Review and ensure accuracy, completeness, and clarity of all client progress documentation., • Review, correct, and sign service plans and recertifications on a regular basis., • Conduct regular chart audits of client files to ensure compliance and quality of services., • Add supervisory notes to CARES and Midway Living portals., • Lead and participate in administrative and staff meetings as required., • Provide necessary information for weekly, monthly, quarterly, semester, and annual reports to management., • Regularly update progress on the Midway Living portal., • Perform other related tasks as requested. EDUCATION & EXPERIENCE • Master’s degree in social work and a minimum of three years’ experience, • Knowledge of Homeless Population, • Compatible Philosophy with Midway Living QUALIFICATIONS & PREFERRED SKILLS • Strong interpersonal skills, • Excellent Oral and Written Communication Skills, • Effective organizer and communicator, • Proficient in Microsoft Office Suite, • Ability to adapt to new software applications, • Capable of working independently or collaboratively

Job Description About Rising Ground Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City. About the Role: Case Planner provides constructive services to children in foster care that improve their functioning. Connect parents to services that address family challenges and assist them with reuniting with their child. What You’ll Do • Provide direct case planning services that access child safety, child wellbeing and facilitate permanency., • Maintain mandated contacts: Caretaker (foster parent) /Child/-Parents/Siblings/Clinical and medical staff/School and other resources., • Develop service plans and connect children and/or parents to appropriate services that address their individual needs., • Document progress notes and complete timely accurate reports, including FASP, PH reports and intra-agency reporting., • Make home visits and collateral contacts to meet ACS and OCFS requirements., • Attends Family Court hearings., • Facilitate and actively participate in six-month Service Plan Reviews and Family Team Conferences, • Bachelor’s Degree and knowledge of child welfare system, • 1 year of experience (preferred), • Good verbal and written communication skills are essential., • Computer proficiency, knowledge of Connections Paid Sick Time Paid Vacation Paid Personal days Insurance CoverageMedical -3 plan optionsDental - 2 plan optionsVision - 1 plan option Supervisory Responsibility No Work Environment: Clinic/Field/Corporate Office Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday in Brooklyn or Bronx. Work hours options are 9:00 am - 5:00 pm, 9:30 am - 5:30 pm, 10 am - 6 pm. Additional Requirements: • Authorized to work in the U.S., • Ability to work in-person in New York City (NY) for at least 3 days or more per week., • Ability to travel to other Rising Ground sites (if required) Application & Interview Process While the interview process may vary slightly, the general process will be: • Application reviewed by Talent Acquisition Team member, • Phone screen with Talent Acquisition Team member, • Interview with Hiring Manager, • Panel Interview with Key Partners, • Interview Decision & Feedback Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description Sign-on eligible FUNCTION: To provide comprehensive clinical case management services that include: assessments; individual, group and family treatment; treatment plan coordination; referent relations; discharge planning; and intervention with client support systems, including social service programs and managed care. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties as required. Provides/ensures comprehensive evaluation of patient's functioning as defined by facility policy and procedures. Coordinates the development and implementation of the multidisciplinary treatment plan; coordinates treatment plan review; performs these activities within established time frames. Documents patient progress and own interventions in case record. Need to remain within time frames of regulatory requirements. Provides individual, group and family treatment (psycho-education, life skills) as identified in patient treatment plans and requested by program director. Performs utilization review, provides progress reports and develop aftercare plans in conjunction with referring persons/agencies, EAPs and managed care/insurance entities. Attend and/or facilitate Family program when requested by supervisor. Participates in facility program and quality improvement activities. Participates in quality improvement activities related to position and as requested by program director. Responds to emergency situations in the facility by following appropriate procedures for ensuring patient safety during emergency procedures. Supervises interns and volunteers. Is actively involved in milieu management through attendance at community meetings, supervision of patients during activities and interventions with patients found in violation of program/ facility rules. Participates in Performance Improvement Initiatives. Maintains professional competence in discipline and treatment specialty areas through continuing education and supervision. High school diploma, general education degree (GED) or bachelor’s degree with CASAC certification or LMSW, LCSW, LMHC. Background checks, pre-employment & drug screenings required. We are an equal opportunity employer according to all current standards. Company DescriptionWelcome to Arms Acres! If you are coming into Arms Acres, I would like to say “welcome”! If you are visiting our website, I would like to say, “thank you”. Making a decision for treatment is not easy. However, with hard work and dedication to your health first, your journey to recovery can begin. We at Arms Acres are passionate about what we do. The staff is dedicated to providing services to you and your family. We are constantly looking at new approaches that will keep us on the cutting edge. We provide Evidenced Based Treatment through Clinical Pathways and Outcome Based Treatment to further enhance the services we provide. We look forward to providing our services to you and your family.Welcome to Arms Acres! If you are coming into Arms Acres, I would like to say “welcome”! If you are visiting our website, I would like to say, “thank you”. Making a decision for treatment is not easy. However, with hard work and dedication to your health first, your journey to recovery can begin. We at Arms Acres are passionate about what we do. The staff is dedicated to providing services to you and your family. We are constantly looking at new approaches that will keep us on the cutting edge.\r\n\r\nWe provide Evidenced Based Treatment through Clinical Pathways and Outcome Based Treatment to further enhance the services we provide. We look forward to providing our services to you and your family.

Job DescriptionAthena Mental Health is a New York State mental health-approved provider of community mental health services for children, adults, and families with behavioral and emotional challenges. We specialize in individual and group psychotherapy for clients with a focus on trauma-informed care. We are dedicated to improving the quality and accessibility of mental health care for all, especially individuals from underserved communities. Here at Athena, we pride ourselves on hiring a diverse group of mental health clinicians and staff who are passionate and dedicated to improving our clients’ overall emotional well-being. We provide both in-person and telehealth services for our clients and offer a competitive compensation plan and amazing benefits to our staff. Are You a Good Fit For Us?The Case Manager II is responsible for managing all daily incoming client referrals, scheduling intake appointments, verifying client insurance information and following up with admitted clients on their caseload while always exhibiting the highest level of professionalism.Responsibilities • Answer all incoming referrals and potential client calls, • Determine client eligibility for Athena services via phone or in person, • Tracks and monitors client progress by overseeing weekly follow-up until transition is successfully made to clinicians, • Verify Medicaid insurance eligibility through EPACES, • Schedule Intake appointments in EHR system, • Check in with clients prior to the first therapeutic session to ensure they are confirmed and have all necessary equipment in order to connect with the Clinician and answer any questions that may arise, • Confirm clients on caseload have successfully attended their first session, • Follow up with clients after intake appointments to ensure an initial appointment is made with the assigned Clinician, • Assist Case Manager Supervisor with incoming Clinician support when needed, • Collaborate with referral agencies and provide an update on referral status when needed, • Maintain data for incoming clients and collaborate with leadership staff, direct supervisor and other colleagues in a professional manner, • Maintain a high level of confidentiality in respect to all client information and internal documentations, • Utilize the agency's electronic health record system to ensure proper and timely completion of documentation and accurate client information, • Manage caseloads as follows: Full-time Case Manager 2 (CMII): 150–200 clients maximum, Part-time CMII: 75–100 clients, • Conduct follow-up actions the day after initial contact, • Perform other duties as assigned by the SupervisorQualifications, • Completed High School Diploma or Associate's Degree or higher, • 1-3 years of relevant professional experience, • Bilingual in English and Spanish required, • Superior interpersonal skills and ability to work extremely well as part of a team., • Ability to work well under pressure and manage sensitive or controversial clients with tact, kindness, and professionalism.

Job Description Minimum Qualifications: Education: One of the following: • Bachelor’s degree in a human services field, • Associate’s degree in a human services field and two years of full‑time direct service experience Certifications/Licenses: • No specific license required. Work Location Requirement: Onsite / Community‑based field work (regular travel to consumer residences). Compensation: Salary: $25.75 an hour What we Offer: We provide competitive benefits, including: • Comprehensive Health Benefits: Medical (HSA), Dental and Vision plans, 403(b) Retirement Savings Plan with employer match, • Generous Paid Time Off: Vacation, Personal, Sick, Mental Health Days and 12 paid holidays, • Employee Wellness Programs: Employee Assistance Program and mental health resources, • Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks Primary Responsibilities: * Conduct home visits to provide supportive counseling and independent living assistance. * Help consumers modify behaviors, build insight, and develop coping skills. * Assess needs, gather medical/psychosocial information, and develop individualized service plans. * Maintain accurate case records, documentation, assessments, and quarterly reviews. * Provide 1:1 and group counseling using cognitive‑behavioral and skills‑training techniques. * Coordinate services with care managers, ICL staff, and external providers. * Assist consumers in accessing community resources, benefits, and vocational opportunities. * Perform crisis assessment and intervention; refer to appropriate services. * Accompany consumers to medical, social service, and government appointments. * Report incidents and complete incident documentation per policy. * Conduct safety and cleanliness inspections of consumer residences. * Plan and facilitate recreational or social activities. * Participate in meetings, supervision, and required training. * Advocate for consumer needs within ICL and with external providers. * Support discharge planning and goal achievement. * Perform other related duties as assigned.

Job Description PRIMARY FUNCTION/PURPOSE: Provide direct case management services including assessment, counseling, crisis intervention, referral, and advocacy to ensure an effective social service support plan is in place. This role is responsible for working at our Park Overlook location in Webster Ave Bronx to enable the successful relocation of families to permanent housing. MINIMUM QUALIFICATIONS: • Bachelor’s degree is required, • At least one (l) year of experience in social services, counseling, crisis intervention, family services, preventive services, or housing services is required, • Experience facilitating groups for homeless adults, specialized knowledge of substance abuse issues and treatment, and/or family dynamics treatment experience is required, • Bilingual language ability is preferred, • Excellent written and verbal communication skills ESSENTIAL DUTIES AND RESPONSIBILITIES: • Utilizing the Department of Homeless Services (DHS) Client Assistance and Re-housing Enterprise System (CARES), complete family’s intake assessments, service plans/independent living plans, housing plans, next step conferences/transfers, incident reports, progress notes, etc., • Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES), review accessible information from the Human Resource Administration, Administration for Children Services, Department of Probation, Department of Homeless Services, etc., • Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES), ensure that all information is updated in the system and documented in a timely fashion as required by DHS, • Provide advocacy and referral services to ensure clients receive appropriate benefits, entitlements, and services, thereby enhancing their transition to permanent housing while minimizing the length of time families are homeless, • Coordinate services to stabilize the family unit, deal with problems of substance abuse, or improve housekeeping, parenting, and financial management skills so the goal of permanent housing may be realized, • Assess and identify the clients' needs, formulate appropriate plans of service, monitor and document the progress of service plans, and document all significant interactions with/on behalf of clients to ensure the effective delivery of service to families while ensuring compliance with State, City, and Agency regulations, • Develop and maintain appropriate helping relationships with clients to assist them in making the most of their residency at the facility and facilitate their active involvement in the achievement of service goals, • Provide appropriate individual counseling and crisis intervention services to families to help stabilize and minimize the negative impact of the family's displacement, • Maintain familiarity with off-site and on-site program resources for homeless families and refer families to appropriate resources to ensure that they receive the most beneficial services, • Facilitate groups to address family issues, enhance life skills, and assist families in achieving self-sufficiency and a successful transition to permanent housing, • Coordinate client services provided by other social services staff to ensure that families receive the necessary and appropriate services in a timely fashion and to ensure compliance with State, City, and Agency regulations, • Facilitate effective communication among staff, both within the Casework Unit and with other staff members; ensure the timely and accurate transfer of relevant information to administrative staff, such as client admission and/or discharge, and changes in public assistance cases, in order to ensure the smooth functioning of the family and compliance with regulatory agencies, • Perform other duties and special projects as assigned, including serving on-call for a one-week period each quarter, • Assist in transferring clients in and out of the program when required OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. Safe Options Support (SOS) teams address the needs of individuals experiencing homelessness on the street and in public transit locations. This is done by offering direct linkages to services that address their immediate needs, including transitional housing placement, connection to medical and mental health care, and access to benefits. Additionally, SOS provides support during the period of transition from street homelessness to stable housing. SOS Teams are comprised of licensed behavioral health clinicians, registered nurses, care managers, and peer specialists. RESPONSIBILITIES • Independently manage a caseload, • Conduct comprehensive intake assessments, • Conduct regular field visits to engage and build rapport with chronically homeless individuals, • Work with clients to develop goals and service plans, • Provide referrals and direct assistance to support clients applying and/or attending appointments for: mental health services, medical care, substance treatment, vital documents, benefits, legal/immigration services, and permanent housing, • Document all interactions with or on behalf of clients; monitor and document client progress toward service plan goals, • Maintain familiarity with social services and resources available both on-site and in the community, • Coordinate client care with other service providers; attend regular case conferences with clients and other service providers, as required, • Attend regular supervision sessions with direct supervisor, • Drive agency vehicle to and from client locations and appointments, • Bachelor’s degree in social work or a related field of study, • Candidate must have a valid driver’s license which has been held for at least 1 year; in the last 3 years, candidate must have obtained no more than 3 license violation points, • One-year of case management or related work experience preferred, • Ability to engage and build rapport with populations with high support needs, • Strong oral and written communication skills, • Detail-oriented and resourceful with strong time management and organizational skills, • Proficiency in Microsoft Office suite and other standard business technology, • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time, or climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact .

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. Our family shelters are safe, welcoming spaces where families can stay temporarily while they work toward long-term stability. Program staff provide compassionate support, life-enhancing services, and community-based resources to help empower each family. Together, we guide families on their journey back to independence and into permanent housing. RESPONSIBILITIES • Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up., • Manage a case load for a diverse client population., • Monitor and document client progress toward service plan goals., • Document all interactions with, or on behalf of, clients., • Maintain familiarity with program resources available on- and off-site., • Provide group counseling as assigned by the program director., • Coordinate client services with other social service, mental health, medical, employment, educational, child care and other providers., • Conduct regular case conferences with clients and service providers as required., • Complete program reports on a monthly basis, or more frequently as required., • Act as program contact person for inquiries concerning clients., • Assist with the supervision of paraprofessional staff., • Supervise all office functions in supervisor’s absence as assigned., • Review, and sign off on, service plans and psycho-social assessments as assigned., • Report to, and meet with, supervisor on a monthly basis., • Conduct home visits and other field work, as required., • Perform other duties as assigned by manager. QUALIFICATIONS • Bachelor’s degree in Social Work or another related field of study., • A minimum of four years experience in a related position., • Engaging personality and detailed orientated skills are essential., • Strong oral and written communication, time management and organizational skills are necessary., • Proficiency in Microsoft Office suite and other standard business technology is required. PHYSICAL REQUIREMENTS • Ability to use a computer for prolonged periods, • Ability to occasionally lift and/or move up to 10 pounds, • Ability to stand, walk, or sit for long periods of time, • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork, • Ability to bend and retrieve objects and/or documents, • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation, • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work, • ‘TB Test required with the first 120 days of employment’ for Shelters and Homeless Outreach programs BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact .