Chat jobs in Rochester, New York - Page 3Create job alerts

Health, dental & vision / 401k match / PTO / WFH stipend - As a Customer Service Event Expert at SeatGeek, you will: Resolve customer inquiries and issues in a timely and professional manner; Communicate effectively with customers through various channels such as email, phone, and chat; Provide exce

Competitive pay - As a Client Support Specialist at Baylor Genetics, you will: Communicate effectively with clients via phone, email, and chat to provide exceptional customer service; Collect and document client information accurately and efficiently to ensure prompt resolution of inquiries; Utilize

Customer Support / Remote] - Anywhere in U.Competitive salary / Health, dental & vision / 401k - As a Customer Service Rep at Curri, you will: Facilitate deliveries from booking to successful drop-off and everything in between; Provide best-in-class support for our customers and drivers via chat and

Customer Support / Remote] - Anywhere in U.Health, dental & vision / 401k match / PTO - As a Customer Service Rep at Ferguson, you will: Utilize your excellent communication skills to provide top-notch customer service to clients via phone, email, and chat; Solve customer inquiries and issues in a t

Up to $28 per hour / Health benefits / 401k / PTO / WFH stipend - As a Customer Support Specialist at Roo, you will: Communicate effectively with customers via phone, email, and chat to address inquiries, complaints, and technical issues; Utilize company software and tools to accurately track and do

Up to $69K per year / Free healthcare / 401k match / PTO - As a Customer Support Specialist at Snappy, you will: Manage a high volume of chat and email support inquiries with empathy, clarity, and speed; Host live Zoom and phone sessions for platform walkthroughs, setup assistance, troubleshooting,

Provide exceptional customer service by responding to inquiries and resolving issues in a timely and professional manner; Utilize various communication channels such as phone, email, and chat to assist customers with their needs; Effectively navigate multiple systems and platforms to access and upda

Customer Service / Remote] - Anywhere in U.Competitive pay - As a Customer Support Rep at Entrepreneur Babes, you will: Respond to customer inquiries and concerns in a timely and professional manner; Communicate with customers through various channels such as email, phone, and chat; Provide product

Health, dental & vision / 401k match / PTO - As a Customer Support Specialist, you will: Provide timely and effective customer support through various channels such as phone, email, and chat; Document and track customer interactions and issues; Troubleshoot technical problems and provide solutions;

Up to $60K per year / Health, dental & vision / 401k match / PTO - As a Customer Support Specialist at Finalsite, you will: Support clients via ticketing, phone, chat and social media channels in a timely manner; Stay up to date on new product features and improvements, as well as web trends; Provid

As a Virtual Customer Care Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Customer Service Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Position are available in the following areas: Accounting (Tax, A/P, A/R, Payroll) Collections / Recovery Insurance Products and Services Job Description Respond promptly to customer inquiries via phone, email, or chat Handle and resolve customer complaints with professionalism and efficiency Provid

The Customer Care (CC) Advocate resolves customer inquiries via telephone, walk in, mail, fax, web chat, off-phone work, and email concerning, but not limited to, contract benefits, claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements.

Up to $24 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Copart, you will: Interact with customers via phone, email, and chat to provide excellent customer service and resolve any issues or concerns they may have; Follow company policies and procedures to accur

Job DescriptionDescription: The Espresso Machine Sales Consultant at Whole Latte Love is a dynamic role that blends sales and customer service to ensure customer satisfaction in all aspects of purchasing, owning, and operating a home espresso machine. This position requires a passion for coffee and a commitment to providing exceptional customer experiences. Key Responsibilities: Customer Interaction: • Communicate with customers via phone, chat, email, and live one-on-one video demonstrations, • Assist customers in selecting the right products based on their needs and preferences, • Upsell and cross-sell products to enhance the customer’s coffee experience, • Meet or exceed sales targets and contribute to the overall success of the sales team, • Ensure customer satisfaction through follow-up communications and support, • Conduct live video demonstrations to showcase product features and usage techniques, • Become a coffee expert with comprehensive knowledge of espresso machines, grinders, coffee makers, and other brewing devices and accessories, • Strong passion for coffee and a desire to become an expert in the field, • Excellent communication skills, both written and verbal, • Previous experience in sales and/or customer service, • Ability to work in a fast-paced environment and handle multiple tasks simultaneously, • Proficiency in using various communication platforms (phone, chat, email, video), • Strong problem-solving skills and attention to detail Competitive Compensation: • Health and Dental Insurance: Access to competitive health and dental insurance plans to ensure your well-being, • Retirement Savings: Benefit from a 401k plan with company contributions to secure your financial future, • Fully-stocked kitchen for all employees to enjoy, • Unlimited coffee, cappuccinos, and lattes, • Company-sponsored monthly DoorDash pass for your convenience, • Access to Premium Coffee Equipment; gain hands-on experience with a vast array of espresso machines, grinders, coffee makers, and other brewing devices and accessories

Job Description Christa Construction – Customer Satisfaction through Quality, Service, and Value!! Christa promotes an environment of professional development and creative thinking that demonstrates our commitment to hiring and retaining the best people in the industry. Our team comes first, it’s known through our multiple awards such as Greater Rochester Chamber Top 100 Companies and Rochester’s Top Workplaces. As an employer, we’re focused on your growth in the company. From leadership development programs, state-of-the-art technology and an open-door policy to learn from each other, you own your personal growth and impact in the company as well as your career. We thrive on our outstanding client service and expertise. We are trying to ensure we are bringing the right kind of individual to join our team. • Does your work ethic typically outshine the ones around you?, • Do you know that you have the skills to impress, and the drive to deliver the highest quality in every situation?, • Is your history bursting with examples of your personal and professional success?, • Are you ready to catapult your career alongside the top professionals in the business?, • Are you the next best thing to happen to Christa? Let’s chat and see! Core Values: Christa’s Core Values inform our decisions and actions at all levels. They serve as ‘guard rails’ for behavior between employees, clients, subcontractors, suppliers, and other stakeholders. Communicating Christa’s Core Values and ensuring everyone internalizes them is essential to fostering and maintaining our amazing culture. Christa cares about: • Integrity: Clients, suppliers, employees, and communities we serve know we build with integrity., • Safety: We prioritize safety every day, on every job site., • Ownership mindset: We are responsible for our actions and accountable for results. Treat every project like it is your own., • Quality: We build every project with quality, exceptional service, & innovative construction methods., • Communication: We understand clients’ expectations, then deliver with clarity and transparency to the entire project team., • Balance: We are committed to hard work, balanced with creating time for family, friends, and fun. How will working for Christa benefit you? Not only will you be a part of a wonderful team of industry-leading professionals, but Christa offers great benefits including: Health Dental and Vision, generous 401K matching, PTO, Life & LTD, Tuition Reimbursement, Career Training and Development support, Valuable experience, and more! A successful Project Manager at Christa will provide project leadership while promoting Customer Satisfaction through quality, service and value. ESSENTIAL FUNCTIONS: • Supervises and directs the overall project. Duties include planning and coordinating activities with others; circumventing/resolving problem areas; and ensuring all company/project policies, procedures, and standards are maintained., • Achieves customer satisfaction by meeting or exceeding customer expectations. Customers include owners, architects, contractors, subcontractors, vendors, and employees., • Manages, directs, organizes, coordinates, and schedules the work of staff in their respective corporate divisions, • Ensures that projects are being managed effectively and are effectively operated, • Is responsible for the profitability of assigned projects and the completion of work per schedule and utilizes corporate standard operating procedures to accomplish this goal, • Solicits, purchases, writes, and manages contracts, contractors, and vendors in the execution of work, • Responsible for developing the financial schedule of values inclusive to the overall project budget., • Prepares and distributes payment applications on a monthly basis, • Tracks all project costs and prepares monthly cost to complete reports, • Cost codes all project invoices, • Solicits, procures, and manages the labor, material, and equipment necessary to execute the work of several projects, • Actively participates in the solicitation and procurement of new and future employees, • Ensures that standard administrative operating procedures are being complied with, • Creates, updates, and monitors construction schedules using Microsoft Project and adheres to company scheduling standards and practices, • Creates and submits all project RFIs and submittals, • Prepares and distributes all project meeting minutes, • Manages and maintains all changes to projects by posting drawings, updating Project Sight and creating as-built drawings, • Manages the closeout process at the end of projects to submit to appropriate parties, • Trains, mentors, and motivates the Assistant Project Manager and/or Project Engineer assigned to their projects QUALIFICATIONS & RESPONSIBILITIES: Top candidates will have 5-10 or more years of commercial construction project management experience (preferably in wood frame multi-family projects) and should be able to lead multiple projects. They will also take ownership of the project success with special consideration to schedule and budget adherence, and have the personal attributes to manage, direct, mentor and support employees through their daily work while demonstrating Christa’s corporate philosophy of outstanding business ethics and principles. Top candidates will also have advanced skills in the use of technology including MS Office products, PROCOR, and P6/Oracle. Advances skills in comparable programs will be considered equivalent. Project Managers typically have a range of physical requirements, including: • Mobility: Ability to move around job sites, which may involve climbing stairs, ladders, or scaffolding., • Stamina: Capability to work long hours, often on-site, which can include standing for extended periods and walking significant distances., • Vision: Good eyesight for reading blueprints, plans, and safety signage, as well as inspecting work., • Hearing: Ability to hear instructions, warnings, and safety alerts in a noisy construction environment., • Manual Dexterity: While not as hands-on as other roles, project managers may need to use tools or equipment occasionally, so basic manual skills can be beneficial., • Strength: While not always required, some physical strength may be necessary for tasks like lifting or carrying equipment, especially during site visits., • Coordination: Good hand-eye coordination is useful for tasks that require writing, reviewing plans, or interacting with technology., • Safety Awareness: Understanding and adhering to safety protocols is crucial, as construction sites can pose various hazards. Compensation for qualified candidates is determined by multiple factors including but not limited to verifiable experience, education, and technical skills. The pay range for this position is: $55-$100k annually Nestled on the shores of Lake Ontario, Rochester, is a vibrant city known for its rich history, dynamic economy, and diverse cultural scene. With a legacy of innovation and a strong sense of community, Rochester is the perfect place to live, work, and explore. The city boasts a history of groundbreaking achievements in technology and industry. As the headquarters for several major companies, Rochester continues to thrive as a center for innovation, research, and development. Rochester’s diverse economy includes strong sectors in healthcare, education, manufacturing, and technology. The region offers numerous opportunities for businesses and entrepreneurs, supported by a collaborative environment and a skilled workforce. You can also experience the arts and culture of Rochester through its world-class museums, theaters, and music venues. The George Eastman Museum, Rochester Philharmonic Orchestra, and the Strong National Museum of Play are just a few highlights of what is offered. Rochester is also home to an array of parks and outdoor spaces, including the scenic Highland Park and the picturesque Genesee Riverway Trail. Enjoy outdoor activities, festivals, and seasonal events throughout the year. Finally, Rochester is renowned for its high-quality educational institutions. These institutions drive research, innovation, and a culture of learning. Company DescriptionAffordable housing and apartmentsAffordable housing and apartments

Job Description Location: Rochester, NY (hybrid) ERGO NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you'll find ERGO NEXT. Since 2016, we've helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We're backed by industry leaders in insurance and tech, and we still have room to grow — that's where you come in. We are looking for an innovative, bright, motivated, and hard-working individual to join our team to help us accomplish our mission of combining insurance know-how, innovative technology, and world-class service to delight our customers. In this role, you will be selling primarily P&C policies to strategic partnerships partners. This is a high volume, fast paced environment where organization and adherence to process are a must. If you're looking for a sales position that provides you with an abundance of warm leads and endless opportunities, this is the position for you! What You'll Do: • Move fast to contact prospective clients within target time frames and develop relationships with customers to deliver a truly outstanding sales experience, • Work closely with prospective customers to educate them on the benefits of our programs and products while ensuring all accounts are underwritten thoroughly and within carrier guidelines, • Work closely with referral sources and carrier contacts to successfully deliver for your customer, • Crush your monthly production goals for units and/or revenue, • Strive to follow processes related to customer follow up and data gathering, • Maintain the existing sales culture predicated on motivation and positive reinforcement while upholding a standard of accountability to self, team and company, • Complete other duties as assigned What We Need: • 2-3+ years of Commercial Insurance experience, • Prior experience in insurance sales required, • A demonstrated passion for delivering incredible customer experience, • Coverage level knowledge of most commercial P&C products, including (but not limited to): EPLI, BOP, Commercial Package, E&O, Cyber/Data Breach, Commercial Auto, Umbrella, Surety Bonds, Workers' Compensation, • Someone with an active New York State Property & Casualty license and the ability to obtain and maintain all state insurance licenses, including the CE credits needed to renew/maintain their license, • Proven ability to thrive in a team atmosphere, • Working knowledge of carrier quoting systems and mastery of common computer programs, • Thrives in a fast-paced, high-energy environment, with an entrepreneurial ownership mentality, • A humble spirit and unquestionable commitment to ethics, • Great organizational and interpersonal skills, • An excellent communicator who can work well with various groups and levels of the organization, • BA/BS required, • Genuine empathy for small business owners and employees and a deep desire to improve their lives Note on Fraudulent Recruiting We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Next Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @nextinsurance.com. Additionally, ERGO NEXT Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (), or you can contact your local law enforcement agency. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. NEXT employees are eligible for our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more. US annual base salary range for this full-time position: $50,000—$60,000 USD Don't meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Client Relations Coordinator, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

We have an opening for a talented Amazon Customer Service Representative (Remote) to assist customers with orders, returns, and account issues via phone, chat, or email. Interact with customers and colleagues in a professional manner. Interact with customers and colleagues in a professional manner.

As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Job Description Location: Rochester, NY (hybrid) ERGO NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you'll find ERGO NEXT. Since 2016, we've helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We're backed by industry leaders in insurance and tech, and we still have room to grow — that's where you come in. We are looking for a bright, motivated and driven individual to join our team and help us accomplish our mission of combining insurance know-how, innovative technology and world-class customer service. As a Customer Service Specialist, you will ensure our customers receive a timely and quality customer experience while focusing on reviewing and accurately troubleshooting our customers needs and assisting in the management of their insurance policies. This is a fast paced role on a highly collaborative team where individuals have the chance to contribute meaningfully to a rapidly growing business in an exciting industry. What You'll Do: • Responsibilities include issuing insurance certificates, processing policy changes, assisting in process improvement and supporting our "pay as you go" insurance program, • To achieve your goals, you'll collaborate daily with team members on our Client Launch, Account Life and Sales teams, • On an as needed basis, you may also participate in various projects as we develop the best ways to scale for growth What We Need: • 2+ years working in customer service, • New York or Massachusetts Property & Casualty Insurance License (preferred), • Detail orientation in everything you do: there is a lot of customer and policy information flying by you – having a keen eye here is essential, • Experience and comfort using a variety of software tools from Excel and G Suite, to policy management and accounting systems, • Excellent verbal and written communication skills to assist with customer needs, problem solve, answer questions, and leave a positive impression Unstoppable Qualities: • Bi-lingual or Multi-lingual, • Personal standard for excellence: Strong process orientation and interest in finding better ways to do things, • Fearlessness and adaptability in a fast-moving, ever changing environment and ability to work on multiple tasks at once Note on Fraudulent RecruitingWe have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (), or you can contact your local law enforcement agency. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. NEXT employees are eligible for our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more. US hourly range for this full-time position: $20—$26 USD Don't meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared. Key Responsibilities * Provide assistance through email, chat, and phone communication * Help with itinerary changes, updates, and general travel questions * Provide destination and travel guideline information * Follow up with travelers before departure * Resolve concerns while maintaining a positive customer experience Ideal Candidate * Friendly and professional communication style * Customer support experience preferred * Reliable and organized * Comfortable using online tools and learning new systems * Interest in travel and client satisfaction What We Offer * Remote work flexibility * Training provided * Ongoing team support * Professional development opportunities * Access to travel-related perks

Job DescriptionDescription: Venture Forthe is a premier home healthcare agency in Western New York. We operate on the fundamental premise that everyone has the right to remain independent and make their own choices. We empower our employees to turn a job into a career and take pride in rewarding the hard work it takes to achieve your goals. We are hiring & certifying Personal Care Aides in your area! As a PCA, you will assist our clients with self-care, meal prep, everyday household tasks, and provide companionship We provide all the training you need, free of charge! Already certified? If you are/were a PCA (Personal Care Aide), CNA (Certified Nursing Assistant), and/or HHA (Home Health Aide), let’s chat! WHY BE A PCA WITH VFI? Earn up to $20/ hour!!! Upon hire, the base rate is $18.65/hour Weekend Shifts- $20.00 per hour (After 30 days & must work with a Medicaid Waiver Client) • Flexible and consistent schedules are available, • Free PCA Certification Training, • Paid Orientation & Paid Annual In-service Training, • Early Wage Access!, • Health, Dental, Vision, 401k, Paid Time Off, Sick & Personal, Short Term Disability, Life Insurance, legal aid, employee assistance program, hospital indemnity, critical illness and so much more benefits after the waiting period & meeting eligibility guidelines!

Job Description This job is for receiving the chat employment leads from AidQuest, the job should be kept open with the visibility set to 'Internal" as we DON'T want this job going out to job boards.

You can close the sale directly on the chat and by sending an invoice using the company's system. This position is fully remote, and all you need is a strong internet connection and a phone or a laptop to be able to chat with customers and use the company's software. Engaging with customers via

Engaging with customers via chat and encouraging them to place an order. You can close the sale directly on the chat and by sending an invoice using the company's system. This position is fully remote, and all you need is a strong internet connection and a phone or a laptop to be able to chat with c