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Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job description Who we are: Network Coverage is a best-in-class technology solutions provider specializing in IT managed services, cybersecurity, compliance, cloud enablement, digital transformation and software development for mid-market and enterprise organizations. Our comprehensive technology solutions and operational excellence allow clients to focus on their business with the value of an end-to-end technology partner. Network Coverage believes in providing purpose to our people and that character, integrity and commitment win out. Technology is our mission, empowering and developing our team is our passion. What the role is: Service Desk Specialist - Onsite Reports To: Service Desk Team Lead About the Role The Service Desk Specialist - Onsite role provides Tier 1 support to clients, addressing and resolving desktop hardware, software, and peripheral issues while maintaining recurring onsite commitments to designated client(s). As a key part of the support team, this role works directly with clients to ensure efficient and effective problem resolution. The Service Desk Specialist - Onsite collaborates closely with the Service Desk Team Lead and other team members supporting tactical and operational needs specific to each client environment. This position is essential for maintaining high levels of client satisfaction by delivering effective solutions, clear communication, and setting reasonable expectations. Accountabilities Client Support and Service Delivery • Provide direct, onsite Tier 1 support to clients, addressing and resolving desktop, application, and peripheral issues in a timely manner., • Maintain recurring onsite commitments to static clients, serving as an onsite technical resource for immediate client needs., • Build and maintain strong client relationships, ensuring a thorough understanding of each client’s environment and requirements., • Manage client IT systems in line with service level agreements (SLAs) and standard operating procedures (SOPs)., • Update and maintain customer documentation to support consistent, high-quality service., • Track and update support tickets in real-time within Network Coverage’s ticketing system., • Maintain a daily 80% billable rate while managing onsite tickets and providing remote assistance as required., • Perform routine checks and updates on client hardware and systems if onsite, addressing potential issues proactively., • Collaborate with the managed services team to identify client trends and recommend proactive solutions when necessary., • Maintain clear and professional communication with clients, setting expectations and providing updates on ticket progress., • Identify opportunities to enhance service efficiency, implement best practices and process improvements where possible., • Respond to customer inquiries and complaints promptly and professionally, addressing issues onsite whenever feasible. Technical Expertise: • Foundational understanding of IT infrastructures, including client/server models, Windows and Mac OS, network protocols, virtualization, and endpoint security., • Proficiency with Microsoft client operating systems, Active Directory, DNS, DHCP, Exchange/Office 365, and core desktop applications., • Ability to diagnose and resolve basic technical issues quickly and effectively within an onsite environment., • Experience with troubleshooting tools and techniques for endpoint and peripheral devices., • Excellent verbal and written communication abilities for effectively explaining technical issues to non-technical stakeholders., • Active listening skills to fully understand and address client issues. Qualifications and Experience: • Associate’s Degree in Information Technology, Computer Science, Network Administration, or a related field (or equivalent work experience)., • 1-3 years of relevant IT support experience, particularly in roles involving client interaction and hands-on troubleshooting., • This is a full-time position, • This position will require participation in a recurring predetermined on-call rotation., • Work setup will be approximately 70% onsite per week

Job DescriptionBenefits: • 401(k) matching, • Competitive salary, • Opportunity for advancement, • Paid time off, • Tuition assistance, • Vision insurance MINIMUM QUALIFICATIONS: • 4 years of experience in the field, • Must have an AS degree, in field or related field, • Delivering course lectures, • Facilitating student engagement, • Working one-on-one with students, • Assessing students and providing developmental feedbackESSENTIAL FUNCTIONS: Prepare Course Plans and Materials: • Review Course Control Document (CCD), • Prepare syllabus, • Create lesson plans, • Create exams, quizzes, and projects/assignments, • Administer pre-test/post-test, • Deliver lectures/facilitate labs, • Grade projects and exams, • Provide progress reports/mid-term feedback, • Maintain grade book, • Monitor student progress and follow-up as needed, • Take daily attendance and enforce attendance policy, • Follow-up with students who miss a class (phone calls), • Report attendance issues to the DeanAdvise Students:, • Answer student questions, • Be available for one-on-one assistance/tutoringRecord Grades and Submit Reports:, • Maintain grade books, • Adhere to departmental grading policies, • Provide Dean with weekly reports, • Provide students with mid-term evaluations, • Submit final gradesOther Duties Adjunct and Full-time Faculty:, • Monitor equipment and supply needs, • Maintain classroom, • Maintain any relevant licensures and certifications, • Seek out an approved substitute in case of faculty members need for absence, • Participate in graduation ceremonies, • Work with Dean, Associate Dean, and other Faculty on retention plans and programs Other Duties Full-time Faculty:, • Attend campus faculty meetings, • Work with Program Coordinators, • Participate in committees and knowledge sharing forums WORK ENVIRONMENT: Professional office setting: moderate noise levels; controlled indoor climate. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. LOCATION: This position is an onsite position located at your campus unless otherwise determined by the Executive Director and/or designee. Any changes must be reviewed by the Campus President and all final approvals must come from the Executive Director and/or designee. Job Specification Faculty (Full-time and Adjunct) Knowledge, Skills, and Experience: Faculty members are responsible for the delivery of quality education services. This entails engaging students, fostering learning, role modeling professionalism, and ultimately producing competently trained students prepared for professional careers. This includes working with the Dean, Program Coordinators, and other campus faculty to ensure consistent and high quality delivery of assigned courses. Below is an inclusive but not exhaustive list of various knowledge, skills, and other characteristics that are necessary for effective performance in the Faculty position. • Knowledge: All Faculty must have the minimum level of education required and relevant expertise within their specific discipline related to the program or specific courses they teach. Faculty must also have knowledge of:, • Academic instruction/course delivery, • Adult learning, • Course and curriculum development-Skills:, • Classroom Management communicating with and facilitating discussions among a diverse range of non-traditional students, • Planning organizing and following a standard course delivery plan-Experience: Experience in an academic environment, and particularly in a career college environment, is of great importance. Work experience in the following areas is highly valued:, • Academic teaching (higher education), • Career college teaching/management (program/department chair)

Job DescriptionFOIA ParalegalEmployment Type: Full Time, Mid-LevelDepartment: Legal CGS is seeking a FOIA Paralegal to join our team supporting the legal mission of a large federal agency. This position will allow candidates to demonstrate expertise in performing legal review and FOIA request processing, amongst other litigation support tasks. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Paralegals will work conducting searches and analyzing result sets to separate non-responsive documents from responsive documents and screen responsive documents for privilege or FOIA exemptions.- Redact and code responsive documents. - Perform legal research.- Draft legal documents. Qualifications:- Requires paralegal certificate, or JD, or currently attending an ABA-accredited law school, having completed at least one year of study.- At least one year of litigation paralegal experience is required; trial experience is very helpful.- Experience with Nuix Investigate, Relativity, and/or other eDiscovery and document review tools strongly desired.- Experience processing Freedom of Information Act (FOIA) requests.- Demonstrated experience and knowledge of FOIA rules and regulations; applying exemptions - Must have basic legal knowledge, including knowledge of standard legal citation to cite check legal motions, and memorandum, and must have sufficient experience with legal research tools such as LEXIS and Westlaw to perform basic legal research.- Requires excellent written and oral communication skills, thorough knowledge, and hands-on familiarity with a variety of computer applications, including word processing, databases (such as document review and file management systems), spreadsheets, imaging, and hardware systems.The role also requires basic familiarity with ESI tools and knowledge of eDiscovery procedures and resources.- The ability to consistently deliver the highest quality work under extreme pressure will be very important.- Ability to read, write, speak, and understand English.- Ability to work independently- Excellent oral and written communication skills- Ability to obtain a government security clearance. Ideally, you will also have:- Two years experience using Nuix Investigate for document review and tagging preferred. - Two years experience in processing FOIA requests for Federal agencies is preferred. - Fluency in the statutory and regulatory guidelines to FOIA responses is preferred. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Reports To: Divisional President, Contract Division Employment Status: Full-time, Exempt About the Company The company is a recognized leader in premium hardwood flooring solutions, delivering exceptional products to luxury residential and large-scale commercial projects nationwide. With decades of expertise, we partner with developers, contractors, and design professionals to bring world-class flooring solutions to life. The Contact Division is experiencing rapid growth and is seeking proven sales professionals to help scale our business to the next level. Position Summary The Regional Account Manager will own and grow a multi-state region developing new business with leading developers, contractors, and design firms. The role is built for a seasoned sales professional who thrives on travel, relationship- building, and delivering results at scale. Reporting directly to the Divisional President, this individual will introduce our premium real wood and engineered flooring products to high-end development projects, drive significant square footage sales, and maintain long-term client partnerships. The role offers autonomy, support, and the opportunity to represent a respected brand in the flooring industry. Key Responsibilities • Build and execute a business development plan to drive multi-million-square-foot annual sales across your region., • Serve as the primary point of contact for developers, contractors, and A firms, establishing trusted, long-term partnerships., • Present company’s portfolio of real wood and engineered wood products to decision makers., • Maintain a strong pulse on industry trends, competitor activity, and client needs to position company as the preferred partner., • Collaborate with internal teams to ensure flawless order execution and customer satisfaction., • Log activities, pipeline opportunities, and account progress into CRM for visibility and accountability., • 5+ years of proven sales success in flooring, building materials, or related industries., • Established relationships with developers, large flooring subcontractors, and/or architectural & design firms., • Demonstrated ability to deliver multi-million-dollar sales results., • Strong presentation, negotiation, and closing skills with an entrepreneurial, independent drive., • Organized, self-motivated, and highly professional with excellent communication abilities., • Competitive base salary (commensurate with experience)., • Lucrative commission plan: 8% of gross margin., • Full benefits package: health, dental, vision, and retirement plans., • 100% employer-paid benefits coverage., • Company credit card for travel and business expenses., • Significant income growth opportunity tied directly to performance.

Job DescriptionJOB DESCRIPTION Assistant General Manager opportunity with growing, successful regional family owned and professionally managed company, serving customers since 1934. This position is responsible for the overall management of a "stand alone" business and plays a critical role in our corporate team environment. The minimum job requirements will be to consistently strive and contribute to overall excellence that will meet or exceed corporate objectives. Direct oversight of management staff (sales, customer service, and back office), supervision and support will be the direct responsibility of this individual. Technical Skills to Include: • A thorough understanding of a products environment, • Knowledge of product and equipment, • Microsoft Office applications - Word I Excel/ Outlook, • Hands on leadership a must, • Must be comfortable communicating with all levels of management, • Must be a self-starter who is good at identifying and leveraging opportunities as they arise, • Good common sense, • Formal training on how to manage and lead by example, • Conflict resolution and training are key components for this position, • Budgeting, • P & L responsibility, evaluations & presentations, • Goal setting, delegate and follow-up, • Operating a business unit RESPONSIBILITIES • Management of Plant & Staff Positions, • Training and mentoring of Management and Supervisory personnel, • Coordinate and insure all corporate training and procedure guidelines are being met for all associates, • Manage multi-functional areas including; Warehouse, Office Administration, Route Distribution and Outside Sales Departments, • Responsible for all Company assets including: building, equipment, fleet, inventory, accounts receivable, monitoring and collection, • Customer Service, • Sales and Marketing, • Community Representation, • Valid driver's license, with excellent driving record, • Previous management/supervisory experience, • High level of Energy, • Ability to lift, push, and pull a minimum of 50 pounds, • Must be able to pass a drug screen when required, • Excellent Salary, • 401-K with generous company match, • Paid vacations, • Bonus/profit share opportunities, • Cell phone Delmarva Linen Service, Inc. is a linen rental supply and commercial laundry company. Our business provides linen, textile, and hygiene services to the hospitality, first class lodging, healthcare, and small business customers. Our company is dedicated to resource conservation and social responsibility. Part of the quality service we offer our customers is the knowledge that we are helping them achieve their business goals while reducing their impact on the environment. Delmarva Linen Service, Inc. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Job DescriptionBenefits: • Bonus based on performance, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Profit sharing Benefits/Perks • Continuing education through company-sanctioned events., • Free membership in a state-of-the-art facility.The base salary for this position is 50k - 75k per year. This position is also eligible for bonuses and incentives. D1 is an athletic-based group training facility for adults and youth athletes ages 7 and up with a mission of providing the best fitness philosophy and facility to its athletes, empowering them to improve themselves by efficiently and consistently reaching their fitness goals. At D1, our promise to our athletes is: You pick the goal, we help you get there and D1 Coaches are the catalysts for our fulfillment of that promise. D1 Coaches implement and instill the D1 training philosophy into every workout. They exhibit the ability to adapt and customize programs in the workouts, in order to tailor them to each athlete. They take a personal stake in the lives of our athletes, maintaining regular contact and monitoring their individual progress toward their goals. D1 Coaches are a part of the best training environment in the industry and are integral to the success of D1 as it continues its rapid growth. Company Overview • Motivate and inspire all to be their best and achieve their goals through training with world-class coaches., • The culture of D1 separates us as we are all driven to help those around us., • D1 is passionate about impacting and changing lives.Key Skills Required For the Position:, • SALES. You should be able to walk in on day one & close over 50% of the leads you sit down to meet with., • LEADERSHIP. You should be a first-one-in, last-one-out leader. You should be able to hold weekly 1 on 1 meeting, and weekly staff meetings, hold staff accountable, & lead your team to business growth. (Must be a strong & confident leader who can handle the pressure of this big-time role.), • FINANCE. You need to have the ability to manage the facility P&L. You will meet with ownership monthly to review your budget vs what actually happened line item by line item.This General Manager Can Expect:, • To join a fun team that understands how to WORK & PLAY hard, • To facilitate staff meetings each week covering key data points with their team & moving the needle forward by both informing & inspiring their team to take action on key changes., • To be held accountable in financial meetings to an annual budget that predicts line-by-line revenue categories, overhead categories, COGS, etc.To be poised when meeting & interacting with professional athletesthis GM must provide the same world-class experience to EVERY SINGLE PERSON who walks in the door Responsibilities Serve as a key point of contact for members, with an emphasis on providing the D1 customer experience. Duties include: • Assisting with member progress check-ins, • Setting up new memberships in the POS system, • Collecting and processing payments, • Providing front desk sales and information, • Assisting with special events, • Managing all salesQualifications, • Associate Degree, • 3 years of management, • Can out-sell anyone in the room & loves it, • Knowledge of gym and retail operations, • Positive and energetic personality with a can do attitude, • Is a manager who will be the first one in & the last one to leave

Job Description We are hiring! at Supply Technologies, a subsidiary of ParkOhio(NASDAQ:PKOH), specializes in supplier selection and management, planning, implementing, managing the physical flow of product for world-class international manufacturing companies, and servicing customers in the various markets. Apply today and become part of a team on this journey within more than 100 industries; expertise in nearly every inventory management discipline; use of advanced and emerging technologies, and a singularly connected global infrastructure, only Supply Technologies has the intellectual and technological infrastructure to give you a program of process, resource and production efficiencies that improve your competitive position in the marketplace. Job Summary: We are seeking a talented Account Administrator to join our team. The Account Administrator is responsible for the following: Responsibilities: • Answer Sales calls., • Handle customer quotations and/or inquiries., • Process customer orders., • Process customer credit memos., • Expedite customer order., • Maintain customer delivery schedule., • Assist Purchasing, coordinate vendor deliveries., • Identify customer requirements to the Purchasing and Quality Departments., • Provide technical information to customers., • Originate customer complaint form., • Provide the customer with proof of delivery when required., • Monitor major customer on-time delivery performance., • Fastener Industry experience required, • MS Office proficiency, • Great organizational skills and multi-tasking, • Proven work experience as a Sales Administrator, Sales Support Agent, or similar role in a sales environment., • Proficient in CRM software and Microsoft Office Suite (Word, Excel, Outlook)., • Excellent communication and interpersonal skills., • Strong organizational and multitasking abilities., • Attention to detail and problem-solving skills. Do The Right Thing and we will succeed: We insist on honest and ethical behavior; We treat others respectfully; Our actions are underlined with high integrity; We partner with others who hold these same values. Go One Better to achieve greatness: We strive to do our best every day; We are curious and seek alternative viewpoints; We value innovation to deliver long-term success; We will not accept the status quo and tirelessly seek to improve. Customer First balanced with Company results: We serve our customers with a sense of urgency; We strive to anticipate our customer’s needs; We work with our customers to ensure we are providing them the best solutions they value; We help to deliver the long-term success of our company. WE DO what we say: We seek clarity and understanding; We follow through on our commitments; We respectfully challenge and collaborate to achieve mutual success; Once we agree, we move forward and make no excuses. Together we win: We respect and value each other’s thoughts and opinions; We make the time to develop meaningful relationships; We seek new opportunities to continuously learn: We never miss an opportunity to bring out the best in others. Make a career at SUPPLY TECHNOLOGIES: Career Development: Success starts from within, and we will help you chart your path from which you can enhance your career evolution. Supply Technologies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Job Type: Full-time Benefits: • Medical insurance, • Health saving account, • Dental insurance, • Vision insurance, • Life insurance, • 401(k), • Pension Plan, • Paid time off, • Referral program, • Tuition reimbursement

Job DescriptionDescription: OneCloud seeks tech-savvy individuals for front-line support, aiding clients with a range of information technology-related issues encompassing desktops, mobile devices, network services, and telephony equipment. This position is an in-office workspace, located in Charlotte, NC. Successful technicians prioritize first-class customer service, engaging customers through various communication channels, attentively addressing concerns, fostering customer relations, and proficiently troubleshooting diverse issues. Additionally, this role entails testing new in-house technologies and fostering enthusiasm for innovative solutions and products. Duties/Responsibilities: • Handle, oversee, and support technical issues and inquiries initiated via online platforms and phone calls., • Research, respond to, and accurately resolve cases of moderate complexity efficiently while following team standards., • Assess, prioritize, and monitor support tickets, escalating incidents to the relevant support teams if issues cannot be resolved independently., • Continuously track the entire lifecycle of assigned tickets to guarantee resolution., • Handle inquiries across Voice, Webchat, and Ticketing systems encompassing various areas including:, • Password resets, • Basic Windows support, • Phone system programming, • Network troubleshooting, • Mobile App assistance, • Software installation and removal, • Diagnosing Hardware and Software Issues, • Remote troubleshooting and assistance, • Referrals to sales for solution upsells if identified, • Perform general administrative tasks, including managing clients in service/CRM software, maintaining logs and time records for support tickets, and documenting hardware, networks, and equipment., • Work with proper teams to communicate ongoing problems and issue resolutions., • Strong analytical and problem-solving skills., • Capacity to swiftly and effectively acquire new skills., • Desire to learn and retain new information., • Ability to communicate effectively (both verbally and in writing)., • Excellent organizational and interpersonal skills., • Highly motivated self-starter capable of leading initiatives and collaborating effectively within a team., • Ability to perform comfortably in a fast-paced, deadline-oriented work environment., • Must be willing to commute and work in the Charlotte Area., • Must have a valid driver's license and a clean driving record., • Degree or certification in General IT/Computer field, or equivalent experience., • Entry-level Networking experience., • Familiarity of UCaaS and CCaaS., • Zoho (or CRM/ERP) working knowledge preferred., • Previous Customer Service experience required., • Prolonged periods of sitting or standing at a desk and working on computers., • Must be able to lift 15 pounds at times., • May be required to work on-call or long hours in case of network malfunction., • This is not a remote position.

Job DescriptionOVERVIEW: The core mission of Southeastern College is to provide quality career education and skill development to aspiring individuals pursuing a career, or advancement in their chosen field. BUSINESS CONTRIBUTIONS: Faculty are responsible for leveraging their expertise to deliver education services to students through: Facilitating student learning, professional development, and engagement. Working one-on-one with students. Utilizing a variety of assessment and evaluation strategies to enhance early intervention for students demonstrating academic need. ESSENTIAL FUNCTIONS: Prepare Course Plans and Materials: Review the Course Control Document (CCD) Prepare the course syllabus based on the CCD to meet the course objectives. Create lesson plans based on the syllabus. Create exams, quizzes, and projects/assignments utilizing available technology and educational resources. Actively participate in the development, implementation, and evaluation of the curriculum. Collaborate with other nursing faculty members to identify resources and coordinate with the librarian and bookstore for availability of those materials. Collaborate with nursing faculty in the development, implementation, and integration of clinical/simulation activities. Deliver Courses: Maintain professional standards of practice in nursing education. Meet departmental standards for classroom management, utilization of technology, and records management. Teach didactic, lab, and clinical classes as needed. Guide class discussions. Administer pre-test and post-tests. Maintain rigor in the grading of assignments, projects, quizzes, and exams. Incorporate a variety of teaching methods into the delivery of course content. Use various classroom assessment techniques to identify student learning needs. Utilize the features in the education software to identify content needing clarification. Provide progress reports/mid-term feedback. Maintain gradebook on a daily basis. Enforce institutional policies (behavior, attendance, dress code, no food and drink, etc.). Simulation: Collaborate with faculty in the integration and implementation of simulation activities. Maintain equipment, supplies and manikins. Integrate technology into evidence-based scenarios for simulated clinical experience. Collect, evaluate and trend simulation performance data on course by course basis as it correlates to student learning outcomes. Utilize relevant, current research to enhance simulation. Monitor Progress/Attendance: Monitor student progress and follow-up as needed. Take daily attendance and enforce attendance policy. Follow-up with students who miss a class (phone calls, texts, and emails). Report attendance, progress, and behavioral issues to the Nursing Program Director and Dean of Academics as needed. Advise Students: Be available on a weekly basis for student advisement. Provide coaching, counseling, and motivation, as necessary. Post office hours/availability and be on-site during those posted times. Be available for one-on-one assistance, and schedule workshops, or tutoring when needed. Refer to Student Services when appropriate. Record Grades and Submit Reports: Maintain grade books. Adhere to departmental grading policies. Provide Nursing Program Director with weekly reports. Provide students with mid-term evaluations in a timely manner. Submit final grades on time. Other Duties: Monitor and maintain equipment and supplies and report needs to the Program Director. Maintain the classrooms/labs. Maintain relevant licensures and certifications. Seek out an approved substitute in case of faculty members absence. Teach as a substitute when necessary. Have a thorough working knowledge of the Handbook. Mentor new faculty. Periodically participate in instructor performance evaluations and classroom observations. Actively participate in policy development related to nursing student admission, progression, and graduation requirements. Pursue professional development opportunities in nursing education. Ensure that the faculty development plan is completed as required. Work with the Dean, Program Director and other Faculty on retention plans and programs. Participate in graduation ceremonies. Attend campus faculty meetings. Attend departmental meetings. Work with Program Coordinators. Participate in committees and knowledge sharing forums. Work with other Departments and Directors. MINIMUM QUALIFICATIONS: Must have a current, unencumbered State license as a RN or Compact State RN license valid for practice and teaching in S. Carolina. MSN or higher nursing degree from an accredited school of nursing Minimum of four years nursing practical work experience Minimum two years clinical experience as a registered or advanced practice nurse related to the primary area of responsibility Experience utilizing, instructing, and monitoring simulation activities Must be organized, detail-oriented, and able to maintain confidentiality. Must be able to complete tasks in a timely manner. Must be able to interact in a professional manner with students, peers, and community Participate in professional development meeting at minimum State continuing education requirements. PHYSICAL DEMANDS: The physical demands are those required in a professional office setting, higher education- teaching environment, community agencies, and healthcare facilities: professionally communicating with coworkers, presenting to a classroom of students (virtual classrooms for on-line), demonstrating procedures and techniques, and getting to and from appropriate classes, offices, community agencies, and healthcare facilities. Reliable and consistent attendance and punctuality is essential as it relates to classes, labs, clinicals, meetings, and posted office hours. WORK ENVIRONMENT: Professional office setting: moderate noise levels; controlled indoor climate. Travel is required for clinical assignments to community agencies and healthcare facilities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. LOCATION: This position is an onsite position located at your campus unless otherwise determined by the Executive Director and/or designee. Any changes must be reviewed by the Campus President and all final approvals must come from the Executive Director and/or designee. I have read and understand the duties of my position. Job Specification Nursing Faculty (Full-time) Knowledge, Skills, and Experience: Faculty members are responsible for the delivery of quality education services. This entails engaging students, fostering learning, role modeling professionalism, and ultimately producing competently trained students prepared for professional careers. This includes working with the Dean, Program Directors, Program Coordinators, and other campus faculty to ensure consistent and high quality delivery of assigned courses. Below is an inclusive but not exhaustive list of various knowledge, skills, and other characteristics that are necessary for effective performance in the Faculty position. -Knowledge: All Faculty must have the minimum level of education required and relevant expertise within their specific discipline related to the program or specific courses they teach. Faculty must also have knowledge of: • Academic instruction/course delivery, • Adult learning -Experience: Experience in an academic environment, and particularly in a career college environment, is of great importance. Work experience in the following areas is highly valued: • Academic teaching (higher education) Location: This position is an onsite position located at your campus unless otherwise determined by the Executive Director and/or designee. Any changes must be reviewed by the Campus President and all final approvals must come from the Executive Director and/or designee.