Business Development Center Clerk
16 days ago
Mesa
Job Description We are seeking a BDC Clerk to join our claims team! You will be responsible for handling customer interactions (calls, emails, chats) requiring strong phone and customer service skills. Responsibilities: • Handle all inbound claims calls and directing to proper claims agents, • Handle customer inquiries and complaints, • Troubleshoot and resolve product issues and concerns, • Document and update customer records based on interactions, • Previous experience in customer service, • Excellent phone etiquette and email skills., • Ability to prioritize and multitask, • Positive and professional demeanor, • Excellent written and verbal communication skillsCompany DescriptionAt Ascent you will find a collaborative and supportive work environment focused on delivering top-notch customer satisfaction.At Ascent you will find a collaborative and supportive work environment focused on delivering top-notch customer satisfaction.