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Job Description Who We Are Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our 600+ employees work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobile can do to deliver unique ad experiences across the world's most premium platforms. Taking a creative science approach to all we do, we continuously innovate solutions that outperform industry benchmarks and client expectations. Now 20+ years strong, Kargo has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland. Who We Hire Techies who want to build the future. Creatives who want to design it better. Communicators to win business. Collaborators to build it. Data pros who turn numbers into insights. Product builders who turn ideas into innovations. Anyone eager to be on a team that doesn't stop to ask what's next, because they're already building it. Job Type: Full-time; 4 Days In Office, Mandatory Mondays Job Location: New York, NY Salary Range: $68,000 - $77,000 (On Target Earning) The Opportunity Kargo is looking for an Associate Client Services Manager who will assist in managing client-facing relationships on post-sale direct or programmatic accounts, providing white-glove service through campaign management, building client rapport, and ensuring client retention and growth through upsell opportunities. In addition to client communication, this person assists as a liaison across internal departments to manage end-to-end execution and work harmoniously with sales on a shared book of business to drive brand strategy. The Daily To-Do • Deep understanding of our products, offerings, and best practices to support campaign strategy and meet client objectives, • Assist in day-to-day relationships and all phases of a direct and programmatic campaign life cycle, inclusive of brand strategy, kick-off calls, tag + asset collection, creative development, performance reporting, troubleshooting, and delivery, • Provide best-in-class client service to cultivate relationships to maximize client satisfaction, retention, and growth, • Assist in identifying client needs and implement strategic solutions to help drive partnership, • Collaborate with internal cross-functional teams; sales, operations, design, product, and finance to ensure campaign performance is met, • Analyze and deliver reporting, insights, and results to clients, • Identify and generate client outreach for incremental, upsell, and renewal opportunities, • Assist in troubleshooting direct and programmatic campaigns or delayed revenue before routing for escalation if prompted, • Funnel demand-side needs or revenue blockers to internal teams to ensure Kargo is well-positioned to grow and retain business, • 1+ years experience in Digital Media working with AdTech partners (i.e., Sales Support, Account Management, Agency Planning/Buying/AdOps), • Familiarity with industry jargon and media metrics is preferred, • MS Suite and Google Suite proficient (i.e, Excel, Google Sheets, Google Slides), • High attention to detail, proactive and solution-oriented, • Thrives in a team environment and collaborates well with others, • Strong verbal and written communication skills with the ability to deliver well-positioned presentations, • Organizational skills with the ability to use available resources to reach solutions, • Able to multitask and prioritize based on account tier and urgency daily, • Strong analytical skills to deliver reporting insights, • AdAge Best Places to Work, • ThinkLA Partner of the Year, • Built In Best Places to Work, • Cynopsis 2025 Top Women in Media - Jeannine Shao Collins, • Martech Breakthrough Awards - Best Overall Adtech Company, • Digiday Media Awards Best Event, • Cynopsis Media Impact Awards-Best CTV Platform, • Martech Breakthrough Awards-CTV Innovation, • Big Picture: kargo.com, • The Latest: Instagram (@kargomobile) and LinkedIn (Kargo)

Job DescriptionDescriptionA great place to work and grow, Naik Group is a dynamic, multi-discipline engineering company with offices in New York and New Jersey. Our continued growth in this highly competitive market is evidence of the trust and value clients place in our services’ quality and timeliness. Included in the full range of professional services we offer are Bridge/ Structural Design & Inspection, Highway/Roadway Engineering, Civil/Site Engineering, Traffic Engineering/ITS, Utility Engineering, Construction Management & Inspection, Design Build, Survey, Right of Way, and High Definition 3-D Laser Scanning. Our principals take considerable pride in their approach to the firm’s management, offering services like that of a large organization while demonstrating the personal client and consultant relationship of a small firm. Naik Consulting Group is currently seeking a Senior Construction Manager with proven experience and expertise in Bridge/Rail projects. The Senior Construction Manager will oversee a multidisciplinary team and lead the project through preconstruction to commissioning for a multi-million dollar bridge repair project. Responsibilities • Lead overall construction planning, scheduling, and execution for major bridge and rail projects., • Apply expert level of knowledge of construction means and methods, materials and techniques for bridge repair., • Manage field operations, subcontractors, and project engineering staff to ensure work is completed safely, on time, and within budget., • Oversee coordination with rail agencies, transportation authorities, utility providers, and other stakeholders., • Review design documents, shop drawings, and technical specifications to ensure compliance and constructability., • Implement and enforce safety programs, quality control procedures, and risk-management strategies., • Ensures adherence to contract terms, performance, quality assurance, compliance requirements, and engineering specifications., • Prepare progress reports, cost forecasts, and change-order documentation., • Serve as the primary on-site project leader, maintaining strong communication with clients, consultants, and internal teams., • Establishes work plan and multidisciplinary staffing of the project and arranges for assignment of project personnel., • Mentor junior staff and contribute to long-term workforce development. Qualifications • Bachelor’s degree in Construction Management, Civil Engineering, or related field (Master’s preferred)., • Active New Jersey Professional Engineer (PE) License is required., • 20+ years of construction project management experience with expert level knowledge of bridge and/or rail projects., • Minimum of 7+ years in a supervisory role, • Management of at least three (3) bridge construction or rehabilitation projects and one (1) completed project involving railroad infrastructure within an active railroad environment., • Strong understanding of track work, rail operations, bridge structures, and applicable codes and standards., • Proven track record of delivering multi-million-dollar transportation projects., • Expertise in project scheduling software (e.g., Primavera P6), document controls, and cost management tools., • Exceptional leadership, communication, and problem-solving skills., • Ability to work in a fast-paced environment and manage multiple priorities. BenefitsNaik offers a competitive compensation package including: • Generous sign-on bonus, • Holiday and paid-time-off programs, • 401(k) Plan and Match, • Career Path Development Program (Management & Technical Career Tracks), • Tuition Reimbursement, • Competitive health and dental insurance premiums, • Short-Term Disability/Long-Term Disability, • Life insurance, • Employee Assistant Program (EAP), • Flexible Spending Account, • and MoreNaik is a Drug and Alcohol-Free workplace, an Equal Employment Opportunity employer and E-Verify employer. We are committed to pay transparency and fairness in hiring. This posting complies with the Pay and Benefit Transparency Laws, which requires employers to disclose compensation and benefits information in all job advertisements.

Job Description Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. We're looking for a strategic and experienced Customer Success Manager to join our Upmarket team and lead relationships with some of the world's most recognized eCommerce brands. In this role, you'll act as a trusted advisor—owning relationships end-to-end, driving measurable business outcomes, and ensuring customers achieve success and growth across Yotpo's platform. • Own customer relationships post-onboarding through renewal, developing success plans that align with business goals and measurable outcomes, • Deliver a true consultant perspective in every interaction—creating tailored strategies based on each customer's goals, challenges, and opportunities, • Partner closely with Account Managers to drive retention, expansion, and accurate revenue forecasting, • Proactively track adoption and performance metrics, managing risk through regular engagement and leading resolution strategies when challenges arise., • Lead strategic QBRs and executive-level conversations that align Yotpo's roadmap to customer objectives., • Build and maintain strong, multi-threaded relationships with stakeholders across enterprise organizations, from day-to-day operators to C-suite executives., • Collaborate cross-functionally across global teams with Product, Sales, Marketing, and R&D to deliver a seamless, high-impact customer experience., • Independently pilots client escalations, framing issues constructively, and aligning stakeholders on resolution paths., • Advocate for customer needs internally, influencing product innovation and roadmap priorities. Ability to translate complex customer needs into actionable solutions for our product and engineering teams., • 5-7 years of CS or Account Management experience required (ideally from a MarTech company), • A strategic advisor skilled in managing complex customer relationships and engaging C-suite leaders., • Analytical and data-driven, using insights to measure performance and demonstrate business impact., • Commercially savvy, with a strong understanding of renewal, retention, and expansion levers., • Collaborative and effective at aligning cross-functional teams toward shared goals., • An exceptional communicator and storyteller with strong presentation and executive engagement skills., • Solutions-oriented, with excellent problem-solving and analytical capabilities. About Yotpo US: • 100% coverage of employee medical premiums; 90% coverage for dependent/family premiums., • 100% coverage of employee dental + vision premiums., • Comprehensive life and disability insurance., • Flexible Time Off (FTO) policy, sick time, and paid holidays., • Equity in options., • Company sponsored 401K matching., • Pre-tax Commuter and Healthcare benefits., • Comprehensive paid leave for new parents and Dependent Care FSA., • Individualized career development, rewards and recognition., • Wellness and philanthropic programming and events. Yotpo is for everyone, and we're committed to anti-racist work. We welcome and employ people regardless of race, color, gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer, a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong. Base salary $115,000- 145,000 In addition to base salary, this role includes a variable compensation component. Base salary ranges are determined by multiple factors unique to each candidate, including skills and local market benchmarks. We use AI throughout our interview process. Artificial Intelligence (AI) Disclosure If AI is used to screen, assess, or select applicants, employers must disclose this in the publicly advertised job posting. "AI" is broadly defined to mean "a machine-based system that, for explicit or implicit objectives, infers from the input it receives in order to generate outputs such as predictions, content, recommendations or decisions that can influence physical or virtual environments." #LI-Hybrid

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