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Job Description WHO WE ARE Crossmedia is the global media independent. We're committed to doing media and business the right way, guided by the principles of TRUST, REASON and the pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul. We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And, we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues' professional & personal wellbeing and growth. It's why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age's Best Places to Work for the past six years in a row. Our client roster includes US Bank, PWC, Invesco, Newell Brands, NASCAR, Planet Fitness, Teremana, American Cancer Society, Ricola, Supercuts, Edible Arrangements, Illva Saronno, Zalando, Airbus and more. YOUR ROLE: We're hiring a bright cross-channel Media Planner to manage day-to-day planning responsibilities. The Planner leans into the strategic media plan development and is responsible for being able to speak to the holistic plan narrative, including tactical details and campaign performance. A successful Planner is resourceful, organized, and energetic throughout the planning process. A strong communicator [both oral and written], they are comfortable in a fast-paced industry and handling multiple projects. Reliable, ethical & operates in the best interest of Crossmedia & clients • The Planner maintains and grows a foundational knowledge of both online and offline media channels, • Collaborates with Investment, Redbox (Analytics) and Strategy team members to ensure actionable audience insights are incorporated into strategic recommendation, • Manages weekly status calls and serves as the main point of contact with clients, • Manages client budgets and upkeep of flowcharts to maintain holistic media plan accuracy, • Monitors the pulse on changing media and client trends, • Collaborates on tactical presentations with the Investment team, assuring a clear story and approach which is built around the strategic presentation., • Masters tools like Vivvix/Pathmatics, YouGov, MRI/Simmons, Infegy, Commspoint, RBOO and NMI and questions data and usage rigorously, • The first 'gatekeeper' and reviewer for Assistant's work., • Articulates a strong understanding of quantitative media strategy elements – media mix, role of channel, reach and frequency, flighting strategy, etc., • Fully comprehends client business objectives and the role media is meant to play in accomplishing them, • Develops holistic, strategic media plans in partnership with Supervisors and Directors, • Understands target audience behaviors & drivers and works with Investment team to translate those qualities into actionable segments., • Successfully interrogates tactical plan details to ensure strategy pull through, • Understands media metrics beyond the brilliant basics, including layers of quality, effectiveness, etc., • Encourages thinking outside of the box,, • Participates in training programs to enhance their professional growth., • Mentors Assistant Planner; provides ongoing feedback and reviews to guide growth., • Displays a high level of personal dedication and motivation., • Positively contributes to our culture., • Troubleshoots team issues and concerns., • Bachelor's Degree, • 2+ years of experience in media planning at an ad agency, • Ability to juggle multiple client projects and responsibilities and meet deadlines, • Attention to detail and organizational skills while working in a fast-paced environment, • Strong written and verbal communication skills, • Excellent analytical and math skills, • Capable of working independently and managing projects from start to finish, • Experience with managing and mentoring junior team members, • Takes initiative in acquiring new skills and taking on a workload, • Professionalism and confidence in working with vendors, team members and clients This role requires proximity to New York City. We offer a hybrid work arrangement, with a combination of onsite work and the flexibility to work from home. CROSSMEDIA BENEFITS Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including: • Flexibility to work in hybrid manner with in-office and work from home options (depending on role)., • Open/Flexible PTO with US & UK specific policies, • Sponsored healthcare options and agency-wide physical & mental health support, • 401k with company match (USA), and generous Pension (UK), • Paid sabbatical at significant milestone anniversaries, • Generous paid parental leave policy, • Life milestone recognition & support, • The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development), • Cell phone/tech reimbursement, • Student Loan payment plan (US), • Tuition reimbursement, • Learning & Development and training programs, • And burgers – lots and lots of burgers COMMITMENT TO DIVERSITY AND INCLUSION Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation. Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law. All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ). Continued employment remains on an "at-will" basis." Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990 (US based) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: • Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time., • Ability to stand, bend, and reach, • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer., • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Job Description WHO WE ARE Crossmedia is the global media independent. We're committed to doing media and business the right way, guided by the principles of TRUST, REASON and the pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul. We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And, we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues' professional & personal wellbeing and growth. It's why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age's Best Places to Work for the past six years in a row. Our client roster includes US Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, Teremana, American Cancer Society, Ricola, Supercuts, Edible Arrangements, Illva Saronno, Zalando, Airbus and more. YOUR ROLE We are hiring a Supervisor/Paid Social to join our One Marketplace team to manage the paid social strategy for key national clients. Our ideal candidate loves the fun fast-paced nature of the business yet is comfortable working in a casual environment. This is a great match for those who love mentoring team members and take pride in the team success. We love your entrepreneurial attitude and welcome participation in helping us build the agency with new platforms, tools, ideas, and opportunities. Here's a snapshot of the day to day: • Works with clients to understand brand and implements social initiatives among paid social media advertising., • Utilizes social platforms natively (Facebook/IG, Twitter, Pinterest, Linkedin, Snapchat) and within PMD technology for paid social media., • Oversees day to day client operations, management of internal teams, thought leadership and POV development., • Assists with training and supervising internal teams to ensure best in class strategy and execution., • Brand strategy experience with the ability to translate that strategy into smart and sound paid social tactics, • Understanding of brand and direct response social initiatives offered in social media paid advertising (i.e. measurement and tracking capabilities specific to platforms), • A compassionate leader who manages by example. You enjoy training and managing others and take pride in the team success, • Desire to build strong and productive relationships with clients, partners, and colleagues, • Bringing a positive and optimistic outlook which contributes to our strong company culture and growing business goals, • 4+ years' working with paid social media and strategy., • 1-2+ years' advertising agency or media agency experience., • 'Hands On Keyboard' experience in working in social platforms., • Strong organization skills that set you up for success in balancing tight deadlines and challenges Salary range of 75-95k, commensurate with experience. Compensation is determined on the skills, qualifications,, tenure in the industry and experience of the applicant along with the requirements of the position. CROSSMEDIA BENEFITS Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including: • Flexibility to work in hybrid manner with in-office and work from home options (depending on role)., • Open/Flexible PTO with US & UK specific policies, • Sponsored healthcare options and agency-wide physical & mental health support, • 401k with company match (USA), and generous Pension (UK), • Paid sabbatical at significant milestone anniversaries, • Generous paid parental leave policy, • Life milestone recognition & support, • The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development), • Cell phone/tech reimbursement, • Student Loan payment plan (US), • Tuition reimbursement, • Learning & Development and training programs, • And burgers – lots and lots of burgers COMMITMENT TO DIVERSITY AND INCLUSION Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation. Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law. All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ). Continued employment remains on an "at-will" basis." Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990 (US based) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: • Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time., • Ability to stand, bend, and reach, • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer., • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Job Description Summary: The Family Team Conference Coordinator coordinates and performs an array of family team conferences (FTCs) involving families enrolled in the Safe Way Forward prevention program. Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Essential Job Functions: • Facilitate FTCs for families and staff to review services, assess progress together, and help develop a plan of action to either ensure further progress towards positive child welfare outcomes or end services as appropriate., • Coordinate with program staff and families the scheduling of FTCs and re-scheduling of missed and/or cancelled meetings., • Coordinate & Assign FTC request to ensure the scheduling of separate conferences for SURV & PCH., • Conduct/facilitate FTCs according to ACS protocol, FTC model and maintain fidelity of the FTC model; with the case planning team and families (in homes and virtually)., • Engage participants in non-ACS facilitated Family Team Conferences; which includes reassessment planning conferences and service termination conferences., • Conduct a brief review of prior FTC agreement service plan, family history in CONNECTIONS and hard case record prior to the FTC., • Conduct & participate in debrief meetings prior to FTC and when applicable (a debrief might be required) immediately after an FTC., • Ensure debrief meetings occur consistently with Case Planner, Trauma Counselor and/or unit Clinical Supervisor, to consult about any unresolved questions and/or concerns., • Ensure all conference participants sign Summary and Action Plan following conferences; for virtual conferences, facilitator will include a clause stating, “participants signed electronically”., • Facilitate up to three conferences per day., • Ensure Language Interpretation Services are secured when an FTC request is submitted and identifies a family needs translation., • Responsible for timely documentation of FTC’s Summary Plan and date entry of family team conferences in PROMIS and CONNECTIONS; within 72 hours of FTC., • Float within designated borough to provide FTC facilitation services as needed for the SWF program., • Review and identify external child welfare resources and community linkages., • Use conferences to model effective strategies for engagement, assessment and problem solving when appropriate., • Attend and participate in program staff meetings, case consultations, and related agency, model developer, and external training as appropriate., • Use knowledge of different types of FTCs and EBMs (e.g., high, medium, low) to make referral recommendations., • Work collaboratively with team members on challenging issues to resolve barriers or to develop effective interventions., • Utilize knowledge about ACS standards, SWF internal FTC policies and protocol in helping team to arrive at safety and well-being decisions., • Coordinate Elevated Risk Conferences with ACS.r Qualifications: Utilize the six-stage model for FTCs and encourage and support the use of specific program models (Solution-Based Casework, Functional Family Therapy, and Family Treatment/Rehabilitation) in interactions with families and staff. Education: Master’s degree and License in Social Work, (LMSW, LCSW preferred) or Mental Health Counseling (LMHC) and a minimum of 18 months of experience with children and families preferably in a child welfare setting or Master’s degree without a license with 2 years of work experience in a child welfare setting Experience Required: • Organizational skills, • Knowledge of child welfare is preferred, • Works to create and support a respectful and collegial environment., • Ability to clearly summarize a variety of solution and to facilitate consensus., • Ability to accommodate a flexible work schedule, including evenings., • Manages group facilitation and collaboration with staff and participants with professionalism and competence, ensuring the success and effectiveness of the program at large., • Regularly participates in training and professional development to augment conference/group facilitation skills and knowledge. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $29.04 - $33.07 Full-time Hours: 35 hours Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Job Purpose: The Garde Manger prepares artistic displays and composes trays as well specification designed salads, sandwiches, canapés, desserts, sauces, and all cold food preparations according to designated preparation methods. The Garde Manger is the primary driver of culinary artistry, fresh ingredients, quality and finesse in culinary design and presentation. The Garde Manger manages challenges and designs solutions and innovative answers in situations arising that require action and critical thinking in providing clients with the highest of quality and craftsmanship in displays and professionally composed dishes and displays. Responsibilities and Associated Duties: Under the direction of the General Manager, the Garde Manger’s primary responsibility is to innovative and artistic displays, spec-trays, quality salads, sandwiches, canapés, desserts and sauces and any cold preparation, which the General Manager directs. The Garde Manger prepares all displays and menu items according to Air Culinaire preparation methods while maintaining Air Culinaire Standards. • The Garde Manger is one of the leading culinary professionals in the ACW kitchen and will conduct himself or herself in the utmost professional manner whether they are directing prep cooks and fellow team members or working with external customers and peers., • This position is responsible to work with the Expo and prioritize orders, ensure the use of the freshest ingredients, accuracy in preparation, quality assurance, order finalization, and the use of appropriate packaging and labeling, and overall compliance with ACES specifications associated with all Air Culinaire client orders., • The Garde Manger is responsible to verify that food quality and specifications match the kitchen issued specification in ACES., • This position is responsible for prioritizing food production orders, quality assurance, verifying the use of proper trays and packaging - and the overall compliance with ACES specifications associated with all Air Culinaire specifications and ACES orders., • Ensure food quality, use ACW specifications at all times and ensure that the food matches the presentation provided in the specifications., • Air Culinaire Worldwide employees have the flexibility to design the benefit selections best suited for their needs., • Full Time employees are eligible for healthcare and supplemental benefits on the first day of the month, following 30 days of employment., • 401 (K) Retirement Plan with a discretionary 100% employer match of the first 6% of participant contributions., • Plan entry is the first day of the month following 30 days of employment., • Three (3) medical plans to choose from, with an excellent employer contribution., • Available Dental and Vision insurance, • Company paid basic life insurance, with the option to elect additional voluntary term life., • Company paid short-term and long-term disability insurance., • Available supplemental benefits, including critical illness, accident insurance, hospital indemnity insurance and pet insurance., • Health Savings Account and Flexible Spending Account available (for eligible plans), • Generous Vacation Program for full time employees, • Employee Assistance Program (EAP), • See our benefits here 2025 Benefits Guide Annual Performance Review- success will be measured using results of the Annual Performance Review (2X per-year), which are established bi-annually, just prior to the new Fiscal Year starting & at the 6-month mark of the fiscal year, to include Specific Job Responsibilities and our Core Service Goals: • Stellar Customer Service, • Integrity & Accountability, • Entrepreneurial Spirit, • High school diploma or its equivalent required, with experience in new culinary trends preferred., • Individual must have 2-3 years of experience in a kitchen environment within a catering or fine dining establishment., • Current Safe Food Handling Certificate preferred., • Must have experience in cold food production., • Demonstrated ability to take orders and follow through as well as work well with others in a team-driven, fast-paced environment is essential., • Must be energetic, enthusiastic, creative, and highly motivated to assist in food preparation and presentation., • The demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job., • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job., • While performing the duties of this job, the employee is regularly required to sit and talk or hear., • The employee frequently is required to use hands to handle, reach and carry with hands and arms., • The employee is required to stand and walk., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job., • Pre- employment criminal background check, • Pre-employment Drug Test, • MVR (if applicable to the position) Disclaimer: This position description highlights a general description of duties and responsibilities. Employee(s) may be assigned other duties, in addition to or in lieu of those described herein, and any duties are subject to change at any time, according to the needs of the location or Company. Air Culinaire Worldwide, LLC. does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations.

Job Description Job Purpose: The Garde Manger prepares artistic displays and composes trays as well specification designed salads, sandwiches, canapés, desserts, sauces, and all cold food preparations according to designated preparation methods. The Garde Manger is the primary driver of culinary artistry, fresh ingredients, quality and finesse in culinary design and presentation. The Garde Manger manages challenges and designs solutions and innovative answers in situations arising that require action and critical thinking in providing clients with the highest of quality and craftsmanship in displays and professionally composed dishes and displays. Responsibilities and Associated Duties: Under the direction of the General Manager, the Garde Manger’s primary responsibility is to innovative and artistic displays, spec-trays, quality salads, sandwiches, canapés, desserts and sauces and any cold preparation, which the General Manager directs. The Garde Manger prepares all displays and menu items according to Air Culinaire preparation methods while maintaining Air Culinaire Standards. • The Garde Manger is one of the leading culinary professionals in the ACW kitchen and will conduct himself or herself in the utmost professional manner whether they are directing prep cooks and fellow team members or working with external customers and peers., • This position is responsible to work with the Expo and prioritize orders, ensure the use of the freshest ingredients, accuracy in preparation, quality assurance, order finalization, and the use of appropriate packaging and labeling, and overall compliance with ACES specifications associated with all Air Culinaire client orders., • The Garde Manger is responsible to verify that food quality and specifications match the kitchen issued specification in ACES., • This position is responsible for prioritizing food production orders, quality assurance, verifying the use of proper trays and packaging - and the overall compliance with ACES specifications associated with all Air Culinaire specifications and ACES orders., • Ensure food quality, use ACW specifications at all times and ensure that the food matches the presentation provided in the specifications., • 401 (K) Retirement Plan with a discretionary 100% employer match of the first 6% of participant contributions., • Plan entry is the first day of the month following 30 days of employment., • Paid Sick Leave for part time employees. Annual Performance Review- success will be measured using results of the Annual Performance Review (2X per-year), which are established bi-annually, just prior to the new Fiscal Year starting & at the 6-month mark of the fiscal year, to include Specific Job Responsibilities and our Core Service Goals: • Stellar Customer Service, • Integrity & Accountability, • Entrepreneurial Spirit, • High school diploma or its equivalent required, with experience in new culinary trends preferred., • Individual must have 2-3 years of experience in a kitchen environment within a catering or fine dining establishment., • Current Safe Food Handling Certificate preferred., • Must have experience in cold food production., • Demonstrated ability to take orders and follow through as well as work well with others in a team-driven, fast-paced environment is essential., • Must be energetic, enthusiastic, creative, and highly motivated to assist in food preparation and presentation., • The demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job., • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job., • While performing the duties of this job, the employee is regularly required to sit and talk or hear., • The employee frequently is required to use hands to handle, reach and carry with hands and arms., • The employee is required to stand and walk., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job., • Pre- employment criminal background check, • Pre-employment Drug Test, • MVR (if applicable to the position) Disclaimer: This position description highlights a general description of duties and responsibilities. Employee(s) may be assigned other duties, in addition to or in lieu of those described herein, and any duties are subject to change at any time, according to the needs of the location or Company. Air Culinaire Worldwide, LLC. does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations.

Job Description Job title: Director of Social Services Reports to: Program Director FLSA Status: Exempt / Full Time Date Issued: April 2021 POSITION SUMMARY: The Social Services Director is responsible for supervision and staff development, program planning and development, and client services. The essential functions of the job include, but are not limited to the duties listed in the job description. DUTIES AND RESPONSIBILITIES: • Responsible for providing orientation to casework staff (Caseworkers, Housing specialists, Residential Aides), and instruct staff on social services policies and procedures., • Supervises day to day operations and clinical staff, • Provides Administrative and programmatic supervision to case management and residential aide staff., • Facilitates regular case conferences and conducts weekly staff meetings., • Completing Reports for DHS (SOTA, Quarterly and 5/6 reports), • Completing Monitoring Instrument CAP, • Joining the 11 AM conference call with DHS, • Assigns cases to case managers and schedules work according to priority., • Audits client records and ensures compliance with DHS and HPCDC, regulatory, funding agency requirements and guidelines., • Assesses, trading and coaches case managers, housing specialist and residential aides on work assignments and community resources., • Supervises and documents incident reporting and distributes related notices within 24 hours., • Reviews services plans, program notes, and other required client documentation to ensure comprehensiveness and compliance with HPCDC and regulatory agency requirements. Signs off on final documents prior to filing client charts., • Ensures housings documentations is completed in a timely manager for submission to housing providers., • Manages caseload in the absence of the Case Manager., • Prepares and submits required reports and statistics in a timely manner., • Prepares staff schedules and monitors payroll., • Supervises client databases to ensure accuracy of client information., • Evaluate staff work performance per agency policy and professional standards., • Review disciplinary actions and administer performance reviews for social services staff., • Develop staff training curriculum., • Is on call to address emergency needs on a 24-hour basis. PROGRAM PLANNING AND DEVELOPMENT • Establishes service linkages with community resources, both public and private., • Develops tools and procedures to measure achievement and target goals., • Assess improvements in service delivery proves. Identify, recommend and implement necessary changes with supervisor., • Work with Administrative team, to develop funding proposals for existing and new services., • Utilize and ensure compliance with the Quality Assurance program for Social Services. CLIENT SERVICES • Work with IT team, ensure utilization and monitor client case tracking system., • Responsible for monitoring client statistics and ensuring timely delivery of reports to Program Director., • Responsible for the daily operation of client services and for developing a supportive environment for staff and consumers., • Recommends and develops policies and procedures to enhance social services program performance. Employee may be required to carry out additional duties as assigned by Supervisor. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • Bachelor’s Degree in Social work or related field, • Certification in First Aid, CPR, • Strong written and verbal communication skills, • Strong interpersonal skills and the ability to work independently or in a team setting, • Strong team building and coaching skills and resourcefulness., • Strong computer skills, • Experience with homeless and mentally ill population., • Preferred Education & Experience:, • Masters degree in clinical field (MSW preferred., • 2 years related experience of clinical and supervisory experience., • Previous work experience with homeless population, MICA, or Veterans community, • Foreign languages a plus, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred

Job DescriptionBrooklyn, NY/Crown Heights Salary Range: $21.98/hr - $32.97/hr The Universal Banker (UB) acts as a full service, single point of contact for Apple Bank clientele by providing prompt, courteous, and efficient service to new and existing customers through the processing of monetary and account related transactions. The UB position is a hybrid role that requires the incumbent to operate in the dual capacity of Customer Service Representative and Teller, providing branch leadership with the ability to deliver quality customer service at an enhanced level. The Universal Banker also provides sales and service support to the branch by acquiring new clients, offering suitable Bank products/services (that add value to the customer), performing branch/platform related functions and processing account maintenance transactions. The successful candidate will open new accounts, resolve issues, and educate our customers on Bank products/services and may refer them to a licensed representative of ABS Associates of NY, Inc. when appropriate. The UB seeks to build mutually beneficial and long-term relationships based on trust and the offering of suitable solutions that meet the client’s needs, exceeding expectations. ESSENTIAL DUTIES & RESPONSIBILITIES • Provide exceptional customer service by engaging clients in a friendly and professional manner and also resolving service-related issues timely and efficiently., • Conduct business ethically, thoroughly communicating to current and prospective clients the facts/features of the various products, accounts, and services that Apple Bank has to offer., • Recognize opportunities to acquire new or additional banking relationships by engaging in discussions with both customers, as well as prospects, to understand their needs and offer suitable products and services that add value; make appropriate referrals to licensed representatives of ABS Associates of NY, Inc., • Establish, retain, and deepen relationships with existing and potential customers to achieve team sales and referral goals while providing quality customer service., • Handle all aspects of Teller operations by processing transactions in accordance with established policies and procedures; prove daily transactions within a reasonable timeframe and safeguard assigned cash and negotiable instruments., • Assist in the opening and closing of vault, safe, and ATM machine and ensure the customer area is kept orderly and properly supplied (deposit and withdrawal tickets, ATM envelopes, changing the rate boards, dates on writing desks, etc.)., • Communicate all disclosures, rules, and regulations covering transactions, as well as FDIC protection to customers upon the opening of new accounts., • Ensure accurate new account record keeping practices and perform timely follow-up as needed., • Adhere to regulatory, compliance, security, and audit policies/procedures, as well as our code of conduct and operational controls to ensure the safety and security of the client, as well as Bank assets., • Protect Bank against loss by ensuring that all new account procedures including CIP and BSA requirements are adhered to., • Assist in training and mentoring of newly hired Tellers, Customer Service Representatives, and Universal Bankers., • Build and maintain technical and professional knowledge by attending educational workshops., • Perform additional duties as requested. SKILLS, EDUCATION, & EXPERIENCE • High School Diploma or GED required., • Must have at least 1-2 years retail banking experience in the combined experience of Teller/ Customer Service Representative., • General understanding of banking operations (Risk, Compliance, Fraud, Loss, etc.) preferred., • Prior experience in fostering and developing strong customer relationships., • Ability to develop, as well as maintain a detailed level of knowledge of banking products and services., • Display willingness to be cross trained in other branch functions., • Excellent problem-solving skills with the ability to provide solutions to customer issues., • Must present a confident, professional, and positive demeanor to customers., • Excellent interpersonal and communication (verbal + written) skills; must have excellent phone skills., • Strong organizational skills and detailed oriented., • Basic knowledge of Microsoft Office suite of products (Word, Excel, & PowerPoint)., • Display sound judgment and discretion when utilizing confidential information., • Weekend work and extended hours or filling in at neighboring branch locations may be required., • Mandatory training may require occasional travel. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job DescriptionManhattan, New York (181st St.) Salary range: $21.98/hr - $32.97/hr The Universal Banker (UB) acts as a full service, single point of contact for Apple Bank clientele by providing prompt, courteous, and efficient service to new and existing customers through the processing of monetary and account related transactions. The UB position is a hybrid role that requires the incumbent to operate in the dual capacity of Customer Service Representative and Teller, providing branch leadership with the ability to deliver quality customer service at an enhanced level. The Universal Banker also provides sales and service support to the branch by acquiring new clients, offering suitable Bank products/services (that add value to the customer), performing branch/platform related functions and processing account maintenance transactions. The successful candidate will open new accounts, resolve issues, and educate our customers on Bank products/services and may refer them to a licensed representative of ABS Associates of NY, Inc. when appropriate. The UB seeks to build mutually beneficial and long-term relationships based on trust and the offering of suitable solutions that meet the client’s needs, exceeding expectations. ESSENTIAL DUTIES & RESPONSIBILITIES • Provide exceptional customer service by engaging clients in a friendly and professional manner and also resolving service-related issues timely and efficiently., • Conduct business ethically, thoroughly communicating to current and prospective clients the facts/features of the various products, accounts, and services that Apple Bank has to offer., • Recognize opportunities to acquire new or additional banking relationships by engaging in discussions with both customers, as well as prospects, to understand their needs and offer suitable products and services that add value; make appropriate referrals to licensed representatives of ABS Associates of NY, Inc., • Establish, retain, and deepen relationships with existing and potential customers to achieve team sales and referral goals while providing quality customer service., • Handle all aspects of Teller operations by processing transactions in accordance with established policies and procedures; prove daily transactions within a reasonable timeframe and safeguard assigned cash and negotiable instruments., • Assist in the opening and closing of vault, safe, and ATM machine and ensure the customer area is kept orderly and properly supplied (deposit and withdrawal tickets, ATM envelopes, changing the rate boards, dates on writing desks, etc.)., • Communicate all disclosures, rules, and regulations covering transactions, as well as FDIC protection to customers upon the opening of new accounts., • Ensure accurate new account record keeping practices and perform timely follow-up as needed., • Adhere to regulatory, compliance, security, and audit policies/procedures, as well as our code of conduct and operational controls to ensure the safety and security of the client, as well as Bank assets., • Protect Bank against loss by ensuring that all new account procedures including CIP and BSA requirements are adhered to., • Assist in training and mentoring of newly hired Tellers, Customer Service Representatives, and Universal Bankers., • Build and maintain technical and professional knowledge by attending educational workshops., • Perform additional duties as requested. SKILLS, EDUCATION, & EXPERIENCE • High School Diploma or GED required., • Must have at least 1-2 years retail banking experience in the combined experience of Teller/ Customer Service Representative., • General understanding of banking operations (Risk, Compliance, Fraud, Loss, etc.) preferred., • Prior experience in fostering and developing strong customer relationships., • Ability to develop, as well as maintain a detailed level of knowledge of banking products and services., • Display willingness to be cross trained in other branch functions., • Excellent problem-solving skills with the ability to provide solutions to customer issues., • Must present a confident, professional, and positive demeanor to customers., • Excellent interpersonal and communication (verbal + written) skills; must have excellent phone skills., • Strong organizational skills and detailed oriented., • Basic knowledge of Microsoft Office suite of products (Word, Excel, & PowerPoint)., • Display sound judgment and discretion when utilizing confidential information., • Weekend work and extended hours or filling in at neighboring branch locations may be required., • Mandatory training may require occasional travel. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

The Client Care Representative (CR) must be able to professionally and knowledgeably resolve all Client issues in a timely and skilled manner, while maintaining the high standards that Tiffany & Co. is known for. The CR will act as Client advocate and liaison with all departments within the TSC and company wide to obtain necessary information in order to respond to Client inquiries or resolve Client issues. The CR is responsible for creating both online and letter detailed estimates ensuring all technical information is accurate and all aspects of the customers request are met. The CR will perform administrative duties and special projects as requested by Management. The CR must have excellent self-management skills and be able to prioritize and multi-task, while interacting with both internal and external clients. The CR must always communicate in an effective client centric manner, and be able to decipher and clearly share technical guidance and/or suggestions in basic terms directly to clients and/or retail partners this requires a high level of approachability and the ability to convey the proper tone when communicating (i.e., empathy, sincerity, confidence). What You'll Do: • Build Client Relationships by applying the LVMH values to deliver the Tiffany Experience for the purpose of brand loyalty. Consistently strive to attain the highest percentile of quality client service by resolving client issues in a professional and timely manner., • Respond to all inquiries and issues in a consistently efficient, professional and accurate manner while offering the highest level of service to all customers. Meet productivity requirements based on business needs. This includes, but is not exclusive to, incoming calls, Salesforce email caseresponses and detailed estimates., • Proficiency in Utilizing Salesforce Case Management/Clienteling database to promptly review Client profiles which are essential/vital in quick and equitable Client resolutions. Diligent entry of a thorough and detailed salesforce case outlining an issue and resolution when necessary., • High school diploma or equivalent, • 2 years business experience with strong operational background, • Proficiency with Microsoft Excel, Word and Outlook, • Meticulous/Strong attention to detail, • Strong initiative and the ability to work without constant direction, • Strong English language verbal and written communication skills, • Ability to shift tasks to meet daily business needs, • High ability to collaborate, build strong business relations and influence without direct authority, • Detail oriented ability to communicate effectively with different levels of management, • Flexible work schedule and ability to work overtime as needed, including possible weekends, • Customer service orientation, • Excellent organizational abilities to manage and prioritize multiple tasks, • Ability to work with cross functional teams, • Some familiarity with jewelry, watches, clocks and silver products, • Experience working in an operations, technical, or luxury retail environment, • Knowledge in AS400, MIPS, POS or Salesforce

Lighthouse Guild is the leading not-for-profit healthcare organization dedicated to addressing and preventing vision loss. Our mission is to provide exceptional services that inspire people who are visually impaired to attain their goals. Our vision is a world in which no person is limited by their visual capacity. Our Rehabilitation Department is seeking a part time, fourteen (14) hours per week, Social Services Assistant. QUALIFICATIONS: • Assesses the needs of new clients and devises a plan to assist in meeting these needs, • Makes referrals for adjunct services, completes applications for entitlements, assists with accessing community resources, • Outreaches to social service agencies, housing agencies and other support services that may be needed by clients, • Answers client phone inquiries and provides information and referral, • Facilitates a meeting with NYSCB counselor and client after assessment is completed to review goals for services and documents outcome, • Enters assessment and progress reports in the NYSCB Consumer Information System database The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Works with clients who require consistent and comprehensive support, • Remains in a stationary position at a workstation and use a computer approximately 90% of the time, • Frequently sits for long periods attending meetings We offer a very competitive salary and paid time off. Convenient Upper West Side location. Agency Website: ___ Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Job Description We’re looking for a Customer Service Representative to join a Private Banking support team at one of our preferred clients. In this role, you’ll be a key point of contact for both internal teams and external clients, ensuring high-quality service across account operations, cash management, and loan servicing. You’ll help manage daily service requests, resolve inquiries, and support key banking functions in a fast-paced, team-oriented environment. Key Responsibilities • Take ownership of client inquiries and assist with daily servicing needs across account maintenance, transactions, and internal banking support., • Use case management tools to track, prioritize, and resolve tasks in line with service level agreements., • Foster strong communication and coordination with business, operations, and internal banking teams to deliver a white-glove client experience., • Review reports and process wire transfers, overdraft approvals, and fund transfer requests (including fee waivers/modifications)., • Perform call-backs to authenticate client transaction requests and confirm account changes., • Support the KYC process and ensure compliance with internal guidelines and regulatory policies., • Communicate with clients and partners via phone, email, chat, or in-person to manage service requests and follow-ups., • Apply sound judgment and problem-solving skills to resolve service issues quickly and effectively., • Manage communication flow for client instructions, training schedules, internal projects, and updates., • Participate in internal projects and testing initiatives to enhance data integrity and client satisfaction., • May occasionally support teller functions as backup in some locations. Qualifications • 1–3 years of experience in the financial services industry or transferable customer service skills., • Proven passion for delivering high-touch, white-glove customer service., • Strong multitasking, time management, and prioritization abilities., • A self-starter who demonstrates integrity, accountability, and attention to detail., • Excellent written and verbal communication skills., • Bachelor’s degree or relevant professional experience., • Ability to collaborate effectively within a team and contribute to a supportive, high-performing workplace. This is an exciting opportunity for professionals looking to advance their careers in commercial banking while delivering top-tier client support. If you are a self-starter who thrives in a client-facing role, we encourage you to apply. Company DescriptionATRIA Consulting is a nationally certified women-owned small business (WBE, WSOB) that offers comprehensive Staffing and Recruiting services.ATRIA Consulting is a nationally certified women-owned small business (WBE, WSOB) that offers comprehensive Staffing and Recruiting services.

Job DescriptionManhattan, New York or Garden City, New York Salary range: $50,000 - $65,000 The Reg E Intake Team Representative serves as the initial point of contact for CFPB Regulation E claims reporting within Apple Bank’s Claims Intake department and is responsible for guiding the client/caller through the claim process. The individual in this role will be responsible for being fully compliant with Reg E and its processes to successfully capture verbal claims and track all aspects of claim processing. The Representative provides support to both Apple Bank clients and internal staff regarding claim processing and card issuance/cancellations, as well as all aspects of the process. The incumbent also researches debit card transactions when necessary and provides excellent customer services while complying with regulations and established internal policies and procedures. ESSENTIAL DUTIES & RESPONSIBILITIES • Receive consumer ATM, ACH and debit card claims in accordance with the CFPB Regulation E requirements and internal Bank procedures., • Interface with clients by handling inquiries related to electronic payments., • Provide support to Bank clients and support personnel regarding claim processing and card issuance/cancellation., • Collaborate and assist in the investigation and processing of debit card, ATM fraud, and ATM shortage claims in full compliance with CFPB Regulation E requirements and internal Bank procedures., • Perform other duties as requested. SKILLS, EDUCATION & EXPERIENCE • High School diploma or GED required., • 2-4 years of banking experience, call center background helpful., • Familiarity with Reg E, the Visa system and Visa rules a plus but not required., • Thorough knowledge of Apple Bank policies, procedures, products and services., • Working knowledge of bank systems required with an emphasis on our core system and Excel., • Excellent communication skills (verbal + written); emphasis on phone skills and excellent customer service., • Able to work independently and show sound judgement in problem resolution and make decisions that comply with bank policies and procedures., • Time management skills required., • May include nights and weekends. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job Description Job title: Client Navigator Reports to: Director FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: September 2022 POSITION SUMMARY: As the Client Navigator for HPCDC you will coordinate all tenant programs and development and maintain service linkages with community providers. You will work with Clients to obtain linkages for outside immigration counsel and process mandatory pre-filing requirements to file for green card applications, social security, SNAP and other available benefits. ESSENTIAL JOB FUNCTIONS: • Green Card Project management, • Coordinator with outside immigration counsel and recruiting teams to process pre-filing requirements to file step 1 of 3 step green card application process, • VISA Case Management, • Other ad hoc immigration issues, as necessary, • Policy/Process documentation (e.g., employee green card FAQs, immigration resources for HCM, standardize communications), • Reporting/Metrics (e.g., quarterly divisional dashboards of visa holders, green card applicants., • Data Validation on immigration support documentation, and responsibility for obtaining signatures and in come circumstances drafting documentation., • Conducting and maintaining outreach linkages for services for Bi-lingual clients, • Provide crises intervention services when needed and making referrals to educational, substance abuse, employment, childcare, mental health and other services., • Perform other job duties and special projects assigned by management. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • Associate degree, • US Immigration knowledge, • Excellent analytical skills and attention to detail, • Strong organizational and communication skills, • Bi-lingual (Spanish speaking), • Self-starter, focused on client services, • Ability to prioritize workload and meet deadlines, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees.

Job DescriptionAbout the Bra Specialist position We are looking for a Bra Specialist to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store's profitability. Bra Specialist responsibilities are: * Handling customer issues * Providing information about products/services * Informing customers about sales/discounts * Communicating precisely with customers Bra Specialist requirements are: * Experience as a Sales Representative * Proven record of quotas * Effective communication skills * People person nature • High school diploma or certificate in sales

Job Description Job Title: Eligibility & Enrollment Analyst Labor Grade: 9 Department: Eligibility Reports To: Supervisor, Eligibility FLSA Status: Local 153 - Non-Exempt/Represented Salary Range: As established by contract Summary: Under the supervision of the Department of Eligibility Supervisor, works as an eligibility and enrollment analysts to perform a variety of tasks associated with analyzing, testing, evaluating, and validating issues regarding eligibility and enrollment in an effort to secure system data integrity. Essential Duties and Responsibilities: • Review supporting documentation and update if necessary any changes in member’s employment history and/or enrollment for escalated member related inquiries from Member Services and other departments in accordance with Fund policy;, • Collect and analyze data/information to resolve a problem in real time;, • Track, review and resolve all unusual cases and/or problems and prepare formal reports of findings;, • Intake eligibility verification requests from other departments within the Funds as well as vendors for analysis, research and resolution;, • Explain participant and dependents eligibility for benefits using all available resources including Fund policy, member work history, and other available recourses, as necessary;, • Test system incidents and enhancements for compliance with Fund rules;, • Analyze discrepancies in service or performance and makes recommendations for resolution;, • Understand and review procedures and problems to improve existing systems;, • Perform tasks and special projects as required by management/supervisory staff., • Assist in Quality Assurance review of member hire/term and dependent enrollment updates to ensure that updates are in accordance to Fund eligibility guidelines., • Monitoring and maintenance of all accounts with special eligibility rules to ensure that eligibility updates are in accordance to those specific contracts e.g. Open Enrollment Groups, NYC Public Schools, and Stadiums etc., • Provide support in processing of Health Fund LTD and Disability Pension applications;, • Review collective bargaining agreements, participation agreements and memorandums of agreement and prepare contract summary reports as they pertain to eligibility;, • Track, monitor and report on V3 trends and defects;, • Serve as a subject matter expert on V3 as it relates to eligibility;, • Assist in the creation and maintenance of queries and reports;, • Create test plans, develop test cases, conduct and coordinate business acceptance and regression testing. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman) with regards to eligibility and enrollment;, • Excellent information gathering skills;, • Strong analytical, problem solving and decision-making skills;, • Ability to prioritize work and meet deadlines;, • Ability to coordinate and work on multiple eligibility requests at once;, • A demonstrated capability to manipulate and use multiple software programs simultaneously including Excel, Microsoft Word, and Windows applications. Interpersonal Skills: • Ability to effectively operate in fast-paced work environment;, • Excellent communication skills: verbal and written;, • Detail oriented with excellent organization;, • Good interpersonal and client service skills. Education and/or Experience: A minimum of 2 years of eligibility/enrollment experience or the equivalent preferred. Language Skills: Speak, read, write and understand English Reasoning Ability: High Certificates, Licenses, Registrations: None Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. • Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling, • 1/2 to 2/3 of the time: Sitting, Reaching with Hands & Arms, • Over 2/3 of the time: Talking or Hearing, • 100% of the time: Using Hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.

Job DescriptionDescription: Are you looking to be a part of a company that makes a positive difference for others? Arms Acres has several opportunities to do so! Arms Acres is a licensed facility providing inpatient and outpatient treatment for those suffering from addiction to alcohol or drugs. Sign-on bonus eligible FUNCTION: To provide comprehensive clinical case management services that include: assessments; individual, group and family treatment; treatment plan coordination; referent relations; discharge planning; and intervention with client support systems, including social service programs and managed care. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties as required. Provides/ensures comprehensive evaluation of patient's functioning as defined by facility policy and procedures. Coordinates the development and implementation of the multidisciplinary treatment plan; coordinates treatment plan review; performs these activities within established time frames. Documents patient progress and own interventions in case record. Need to remain within time frames of regulatory requirements. Provides individual, group and family treatment (psycho-education, life skills) as identified in patient treatment plans and requested by program director. Performs utilization review, provides progress reports and develop aftercare plans in conjunction with referring persons/agencies, EAPs and managed care/insurance entities. Attend and/or facilitate Family program when requested by supervisor. Participates in facility program and quality improvement activities. Participates in quality improvement activities related to position and as requested by program director. Responds to emergency situations in the facility by following appropriate procedures for ensuring patient safety during emergency procedures. Supervises interns and volunteers. Is actively involved in milieu management through attendance at community meetings, supervision of patients during activities and interventions with patients found in violation of program/ facility rules. Maintains professional competence in discipline and treatment specialty areas through continuing education and supervision. Participates in Performance Improvement Initiatives. Monday through Friday Monday, Tuesday and Friday -11am-7:30pm Wednesday and Thursday 9am-5:30pm Requirements: QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: Required qualifications are CASAC-T, CASAC certification or LMSW, LMHC We are an equal opportunity employer according to all current standards. INDHP

Job Description About the Opportunity This is an opportunity for a Leasing Agent to join the dynamic leasing team at a portfolio of buildings in Manhattan. The ideal candidate has worked on-site or as a licensed real estate agent in New York City. Communication, customer service, presentation skills, and follow-up skills are crucial for success in this role. There is a tremendous opportunity for advancement in this role; strong agents will be on a career trajectory toward Senior roles including Leasing Management. This role will be based work across multiple luxury rental communities in Hudson Yards and Midtown West. The Leasing Agent will serve as a key representative of ownership, building value for our residents and communities while delivering an exceptional leasing experience. About the Company Our client is a family-owned and operated real estate company with over four decades of experience. Their corporate office is in Manhattan with a residential portfolio of almost 5,000 units in Manhattan, Long Island City, and Brooklyn. The company is guided by a creative vision and commitment to making their neighborhoods better places to live and work. They are committed to creating communities and buildings that will become vital city centers. They provide an exceptional benefits package and growth opportunities. Role and Responsibilities • Greet, qualify, and tour prospective residents, highlighting the value and unique features of each property. • Guide applicants through the leasing process, including applications, approvals, and lease signings. • Prepare and process lease packages and related documents with accuracy and efficiency. • Administer lease renewals and maintain optimal renewal rates. • Track and analyze traffic sources to maximize marketing effectiveness. • Conduct regular inspections of vacant units and common areas. • Address resident inquiries and concerns with professionalism and care. • Collaborate with the leasing team to deliver outstanding customer service. • Research and prepare monthly competitive market reports. Qualifications• Bachelor’s degree preferred. • NYS Real Estate Salesperson’s License (or ability to obtain within 90 days). • 1–2 years of prior leasing experience required. • Strong knowledge of Fair Housing laws, HSTPA-2019, Good Cause Eviction, and the Fare Act. • Proficiency with Microsoft Office (Outlook, Word, Excel); experience with Yardi, On-Site, Building Link, and Nestio preferred. • Ability to work at least one weekend day per week. • Familiarity with Hudson Yards neighborhood is a plus. Base salary plus commission and benefits, commensurate upon experience Compensation $50,000 - $55,000 base plus commissions - expected earnings in the $80,000 - $90,000 range outstanding benefits package (full health coverage with minimal employee contribution) 401K matching FSA/HSA/Commuter Benefits

Job Description Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Basic Function – Assist in the day-to-day management of a location ensuring that parking operations are handled within contractual guidelines of the specific location, adhering to company policies and procedures, fostering good client relations and promoting a professional image and approach to the business. • Participate in programs to improve client and customer satisfaction., • Assist in the management of day-to-day activities of the assigned locations., • Assist with management duties as assigned., • Courteously assist customers., • Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager., • Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager., • Assist with cleanup of debris, water, oil spills and etc., • Substitute for any position, if necessary., • Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage., • Complete other duties as needed. Qualifications Salary Range: $18.00/hr This location requires employees to be vaccinated against COVID-19 as a condition of employment, subject to any valid medical or religious accommodation. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience - Minimal high school diploma or equivalent and a minimal month related experience or training; or equivalent combination of education and experience. Oral Communication - Speaks clearly; Listens and gets clarification; Responds well to questions. Written Communication - Writes clearly and informatively; Able to read and interpret written information. Customer Service – Maintains positive attitude. Responds to requests for service and assistance. Adaptability - Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events. Judgment - Exhibits sound and accurate judgment. License Requirement - The employee will be required to have and maintain a valid state-issued driver’s license with a current address and acceptable driving record. Physical Demands - These physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands and fingers, handle or feel objects and to talk. The employee is occasionally required to climb or balance; stoop, kneel or crouch. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you.

Job Description Are you a high-performing sales professional who excels at building lasting relationships and closing high-value deals? Do you thrive in a fast-paced, results-driven environment where your success directly fuels company growth? If you're ready to take your sales career to the next level, we want to talk to you! As a leading IT solutions provider in NYC, we empower businesses through cutting-edge technology and exceptional service. We're seeking an ambitious Senior Business Development Representative to help expand our footprint and drive exponential growth. Senior Business Development Representative Responsibilities: • Identify new business opportunities through networking, cold calling, and industry events., • Establish and maintain long-term relationships with new and existing clients., • Present and tailor IT services to client needs, showcasing our value., • Negotiate and close deals, ensuring client satisfaction., • 4+ years experience in outside sales, ideally in IT or MSP industries., • Excellent verbal and written skills with the ability to influence., • Ability to connect with clients and understand their needs., • Goal-driven and able to thrive in an independent sales role., • Uncapped commission potential., • Generous PTO, • You choose where you would work best., • Opportunities for growth in a dynamic, fast-evolving industry., • Be part of a creative, collaborative team.

Job Description Business Development Representative Benefits: Medical, Dental, Vision, 401K AHF Products has a job opportunity for a Business Development Representative to work remotely. This roles territory will be in NYC. Business Development Representative will be responsible for actively seeking, engaging customer prospects, and cultivating relationships. To create and grow opportunities for Armstrong Flooring, Crossville Tile & AHF Contract business. In this role, the Business Development Representative will establish strategies to target potential clients and customers positioning the appropriate AHF product solutions. Increase top-line revenue growth, customer acquisition levels and profitability while also creating goodwill in the market. Create specifications within the Architect/Design community, End-users, and Flooring Contractors. This role will require in field travel of 75-80%. JOB DUTIES: • Build and manage relationships with End Users, Architect/Interior Designers, Flooring Contractors, and other key buyers with the objective of establishing trust to build ongoing partnerships developing into sales., • Research purchase needs and adjust sales tactics based on insights., • Present, promote, and sell the company’s products and services to new and existing buyers to influence specifications and product selection., • Identify new service opportunities to grow existing accounts sales and strengthen relationships., • Reach out to new customers through networking opportunities, social media, and cold calling., • Develop and actively engage in networks outside of Parterre to obtain market intelligence necessary to compete effectively., • Create and execute tactical sales-driving marketing campaigns, special events and sponsorships that help increase brand awareness, build relationships, and achieve sales goals., • Collaborate with customer support, and management during the specification and order fulfillment process; communicate project details to team members for successful implementation., • Assist client in budgeting; prepare and submit formal pricing and bids for client approval., • Prepare accurate sales projections and provide forecast information for team planning purposes., • Utilize CRM to create customer profile, customer contact and account updates., • Assist Management in establishing Annual / Quarterly / Monthly Strategy and Sales Plans, • Bachelor’s degree from a four-year college or university or equivalent work experience, • Experience working in an outside sales role calling on a varied client base, • Flooring product knowledge preferred., • Proven success selling to large corporate clients, • Knowledge of specifications, design and phases required The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Frequently Expected to stand for long periods of time and expected to lift up to 20 pounds, • Frequent Vision must be sufficient to see tools and equipment clearly. Plant conditions that include all extreme weather conditions (hot and cold), and a noisy and dusty environment. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Think analytically, • Make decisions, • Develop options and implement solutions, • Work with a team, • Maintain regular and punctual attendance (consistent with ADA and/or FMLA), • Attention to detail, • Communicate effectively, • Multitask in a fast pace environment, • Work with a Sense of Urgency AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce®, Armstrong Flooring™, Hartco®, Robbins®, LM Flooring ®, Capella®, HomerWood®, Hearthwood®, Raintree®, Autograph®, Emily Morrow Home®, tmbr®, Crossville®, and Crossville Studios®. Our commercial brands include Bruce Contract™, Hartco Contract™, AHF Contract®, Armstrong Flooring, Parterre®, Crossville® and Crossville Studios®. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.

Job Description Seeking an Estimator to join our team! The candidate will work on the School Construction Authority Job Order Contract (SCA JOC), reporting to the Program Manager and Executive Leadership Team. The candidate will support the Proposal and Project Teams, by analyzing proposal requirements and developing mechanical, electrical, plumbing, and construction estimates for all phases of construction related to school facilities. Minimum Requirements: • Associate degree in engineering, architecture, and/or construction from an accredited college or university. Bachelor’s degree is preferred., • 5 years in general construction estimating; or a comparable combination of education and experience., • Provide a dispute resolution in relation to all aspects of the cost proposal including but not limited to quantity and unit price items., • Responsible for reviewing construction estimates with supporting documentation including contractor price proposals and supporting documentation of drawings, technical specifications, cost estimates, vendor/subcontractor quotes, market analysis, and other related documents to determine if the proposed construction cost has been developed regarding supporting documentation, project location, schedule, and local labor conditions., • Assist the project team in contract negotiations, respond to requests for explanations of their cost estimates, review contractor request for equitable adjustment (REAs) for validity and assist in claims support, and act as a resource for the project team in need of quick unit costs for reference by analyzing blueprints and other documentation to prepare time, cost, materials, and labor estimates., • Prepare estimates of all major and minor construction aspects including overall scope of work, time, and materials for use in selecting vendors or subcontractors., • Confer with engineers, architects, owners, contractors and subcontractors on changes and adjustments to cost estimates., • Prepare estimates used by management for purposes such as cost estimating and budget planning, scheduling work, and organizing., • Prepare cost and expenditure statements and other necessary documentation at regular intervals for the duration of the project., • Assess the cost effectiveness of products, projects, or services, tracking actual costs relative to bids as the project develops. Set up cost monitoring and reporting systems and procedures., • Take actions to deal with the results of delays, bad weather, or emergencies at construction sites. Inspect and review projects to monitor compliance with building and safety codes, and other regulations., • Provide a dispute resolution in relation to all aspects of the cost proposal including but not limited to quantity and unit price items., • Ability to build and strengthen long-lasting client relationships by providing reliable service and project solutions., • Ability to communicate clearly and effectively with all management levels. Must have excellent oral and written communication skills., • Must have strong organizational and time management skills., • Must be able to adapt and prioritize, meeting deadlines, in a fast-paced environment., • Operate with a sense of urgency, quickly responding to clients., • Demonstrated leadership, responsiveness, and accountability., • Detail oriented with strong analytical skills., • Proactive and take initiative., • Demonstrated proficiency with all applicable software packages including but not limited to MS Windows, MS Office (including Project, Word, Excel, Outlook, and PowerPoint), Adobe Acrobat, and estimating software such as Procore, PlanSwift, eBuilder, Bluebeam, Onscreen Takeoff, Sage 300, E-Gordian, etc.Company DescriptionWPA is a woman-owned Owner's Representative firm and we manage construction projects for mostly nonprofits including schools, hospitals, libraries, etc. in the New York City area. We have been in business for over 30 years and have completed well over 400 projects. We currently have somewhere between 40-50 employees. Because we are a woman-owned firm we are on contracts with larger Construction Management firms such as LiRo, Hill International, Jacobs, Tectonic, Gilbane, etc. and we help them to meet their WBE goals. We provide Project Managers, Inspectors, Estimators, Office Engineers and so on. Currently we are on about 10-15 different contracts.WPA is a woman-owned Owner's Representative firm and we manage construction projects for mostly nonprofits including schools, hospitals, libraries, etc. in the New York City area. We have been in business for over 30 years and have completed well over 400 projects. We currently have somewhere between 40-50 employees.\r\n\r\nBecause we are a woman-owned firm we are on contracts with larger Construction Management firms such as LiRo, Hill International, Jacobs, Tectonic, Gilbane, etc. and we help them to meet their WBE goals. We provide Project Managers, Inspectors, Estimators, Office Engineers and so on. Currently we are on about 10-15 different contracts.

Job Description ASSOCIATE DIRECTOR PAYER REIMBURSEMENT The Associate Director, Payer Reimbursement (AD) is responsible for planning, directing, coordinating, and controlling the operation and activities involved with Payer Reimbursement for hospital services. Additionally, this position is responsible for the financial control, management, and support of the collection and re-bill activities ensuring timely and accurate payment for hospital services. The Associate Director, Payer Reimbursement (AD) manages and oversees the output and quality of all payer accounts receivable under their scope and is expected to collaborate with their payer managers and the Senior Director of Revenue Realization to identify strategies for performance improvement on a weekly, monthly, and annual basis. Examples of tasks and/or oversight associated with this role include: • Weekly Metrics Call, • Vendor Management, • Monthly Quality Performance, • 365+ AR Review, • Payer Escalation Protocol management The Associate Director is also responsible for maximizing cash flow, so collaboration with key stakeholders, both internal and external, is essential. Maintaining and improving these internal and external customer relationships is equally as important. In conjunction with other duties, the Associate Director will contribute to the day-to-day operations on all issues related to billing, collections and follow-up functions, provide Accounts Receivable analysis, create written processes and procedures, and identify and implement required training for the Revenue Realization staff, which may or may not require interaction with individuals outside of Revenue Realization. The AD will work interdependently with other departments and their key stakeholders to create improved workflows and efficiencies across departments where there is an impact, directly or indirectly, on (cash) patient revenue. Examples of tasks and/or oversight associated with this role include: • Coding/Billing/DNFB Edits, • EPIC Training, • EPIC Work Queue management, • Annual/Bi-Annual Policy Review, • Denials Huddle Collaboration, • Monthly Transplant Case Review The AD holds an essential responsibility for ensuring stability of Montefiore Medical Center's (MMC) financial health as the staff he/she supervises, and their associated functions play a large role in reimbursement and cash flow. This individual sets clear and achievable goals and establishes the necessary metrics to track, monitor, and facilitate sustainable progress EDUCATION: Bachelor's degree required. Seven (7) years experience. Highly preferred certifications: KNOWLEDGE: • Healthcare business office experience (in areas such as accounts receivable, collections, billing, financial counseling etc.) preferred., • Experience with HIPAA compliance, coding, charging and billing., • Excellent communication, organization, and problem-solving skills required. Candidate must be comfortable discussing billing, collections, and charging matters, as well as the ability to interact with patients in a professional manner., • Excellent written and verbal skills., • Ability to present information in a clear, concise manner is a must., • Working knowledge of CPT, ICD-9/ICD-10 coding, and Federal/managed care rules and regulations preferred., • Epic system knowledge preferred., • Working knowledge of Excel, Word, and PowerPoint, is required. Company DescriptionWe provide full-service Healthcare Recruitment solutions. We identify, attract, engage, and connect the best possible talent with quality healthcare professionals. We build teams, provide executive recruitment solutions and discover high-performance candidates on behalf of our client partners. Our strength lies in our proven recruitment strategies, leadership in the larger healthcare community (regional and national), and networking.We provide full-service Healthcare Recruitment solutions. We identify, attract, engage, and connect the best possible talent with quality healthcare professionals. We build teams, provide executive recruitment solutions and discover high-performance candidates on behalf of our client partners. Our strength lies in our proven recruitment strategies, leadership in the larger healthcare community (regional and national), and networking.

Job Description About the Role We are seeking a HR Resource Center Representative to join our team and provide Tier 1 support for employee inquiries. In this role, you’ll be the first point of contact for HR-related questions, delivering a high level of customer service and focusing on First Touch Resolution. You’ll gain hands-on experience across multiple HR programs and systems, while also helping employees navigate policies, procedures, and tools. This is an excellent opportunity for someone looking to grow in HR, develop problem-solving skills, and make an impact in a fast-paced, service-driven environment. What You’ll Do Tier 1 Support & Resolution * Respond to employee inquiries via phone, email, and direct interaction, providing Tier 1 support for HR-related questions. * Use scripts and the HR knowledge base to provide accurate responses and guide employees toward self-service tools. * Track, document, and resolve issues—or escalate when necessary—while maintaining superior customer service. * Place follow-up calls and provide updates to ensure employee satisfaction. HR Operations & Transaction Support * Support HR business processes in Recruiting, Benefits, Payroll, Finance, Compensation, Absence, and Performance Management. * Process transactions in Workday and collaborate with HR Business Partners on low-complexity issues. * Assist in onboarding and training new Resource Center Representatives. HR Knowledge Base & Continuous Improvement * Stay up-to-date on new policies, procedures, and system updates. * Help build and maintain content for the HR Knowledge Base. * Identify opportunities for process improvements and assist with system testing. What We’re Looking For Required: * High school diploma or GED. * Strong customer service skills and ability to communicate clearly. Preferred: * Less than 2 years of professional experience in a business environment. * Associate’s Degree or Certified Vocational Training in HR or Communications. * Experience with HR systems (Workday a plus). Company DescriptionForrest Solutions has been a privately owned company for 48 years. We are a people power solutions company focusing on onsite outsourcing and temporary and project staffing nationwide. Our prestigious client list consists of Fortune 500 corporations and top 100 AM Law firms.Forrest Solutions has been a privately owned company for 48 years. We are a people power solutions company focusing on onsite outsourcing and temporary and project staffing nationwide. Our prestigious client list consists of Fortune 500 corporations and top 100 AM Law firms.

Job Description Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 50,000 compassionate caregivers across 12 states. We’re looking for people who care about others, who are willing to listen, lean in and make impactful change. Each role at Help at Home can have a positive impact in supporting our caregivers and clients. If you are someone who leads with passion and integrity and are looking to join a rapidly growing, industry leading team, Help at Home may be a good fit for you. Job Summary: The Clinical Operations Leader is responsible for the strategic oversight and clinical operations of in-home nursing and cluster home care services across the New York market. This role ensures compliance with New York State Department of Health (DOH) regulations, Managed Long-Term Care (MLTC) program requirements, and Federal guidelines. The Clinical Leader supports a growing client base exceeding 5,000 individuals and leads a multidisciplinary clinical team to deliver high-quality, cost-effective, and person-centered care in community settings. Key responsibilities include planning, directing, and evaluating clinical initiatives to ensure optimal service delivery, quality, and regulatory compliance. *Regular onsite presence required in Industry City office with occasional visits to offices across all five boroughs. This person must reside in the NYC area. This is a Monday - Friday 8am-5pm position. Duties/Responsibilities: • Lead execution of clinical business operations for in-home nursing and cluster home care models specific to NY State requirements., • Ensure compliance with DOH regulations, MLTC guidelines, and Medicaid contractual obligations., • Oversee all aspects of client care including admission assessments, reassessments, supervision, and case management services to maintain compliance with productivity standards., • Collaborate with Operations, Intake, and Quality & Compliance teams to develop, review, and implement clinical protocols tailored to the needs of high-volume home care populations., • Monitor service delivery outcomes, KPIs, and care quality benchmarks across a client base of 5,000+ individuals., • Direct strategic deployment of clinical programs to support MLTC plans, home-based skilled services, and caregiver support., • Ensure timely clinical documentation, visit compliance, and execution of nurse visit schedules, including urgent and high-risk cases., • Lead efforts in continuous improvement, incorporating best practices, data analytics, and clinical technology enhancements., • Maintain a proactive approach to workforce planning, nurse recruitment, and retention to ensure appropriate staffing for large-scale client needs., • Track and ensure timely completion of mandatory trainings, CEUs, and licensure renewals for all clinical staff., • Collaborate with Quality and Compliance to support audit readiness, implement corrective action plans, and improve clinical documentation processes., • Serve as a senior clinical liaison with MLTC health plans, state surveyors, and external stakeholders. Education and Experience: • Bachelor of Science in Nursing (BSN) required; Master’s in Nursing, Healthcare Administration, or Business Administration (MBA) preferred., • Current NYS Registered Nurse (RN) license in good standing., • Minimum 5 years of progressive leadership in home health or home care operations, with significant experience in New York's MLTC and Medicaid landscape., • Proven experience managing clinical teams serving over 5,000 clients across dispersed home/community-based settings., • Deep understanding of NYS DOH regulations, CHHA/LHCSA operations, and MLTC quality measures (e.g., UAS-NY)., • Minimum of three (3) years of quality/process improvement experience., • Advanced skills in Microsoft Office, EMR/EHR systems, and clinical workflow optimization. Salary Range: Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status. Data Security and Privacy Statement At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties. We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us. Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information. Powered by JazzHR CfOWVPA4K9

Job Description Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Basic Function – Assist in the day-to-day management of a location ensuring that parking operations are handled within contractual guidelines of the specific location, adhering to company policies and procedures, fostering good client relations and promoting a professional image and approach to the business. • Participate in programs to improve client and customer satisfaction., • Assist in the management of day-to-day activities of the assigned locations., • Assist with management duties as assigned., • Courteously assist customers., • Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager., • Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager., • Assist with cleanup of debris, water, oil spills and etc., • Substitute for any position, if necessary., • Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage., • Complete other duties as needed. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience - Minimal high school diploma or equivalent and a minimal month related experience or training; or equivalent combination of education and experience. Oral Communication - Speaks clearly; Listens and gets clarification; Responds well to questions. Written Communication - Writes clearly and informatively; Able to read and interpret written information. Customer Service – Maintains positive attitude. Responds to requests for service and assistance. Adaptability - Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events. Judgment - Exhibits sound and accurate judgment. License Requirement - The employee will be required to have and maintain a valid state-issued driver’s license with a current address and acceptable driving record. Physical Demands - These physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands and fingers, handle or feel objects and to talk. The employee is occasionally required to climb or balance; stoop, kneel or crouch. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus. Salary Wage: $20.00 per hour (+ tips) This role is eligible to earn tips in addition to the posted hourly rate. Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you.

Job Description The Director of the PROS program manages and directs the Goodwill PROS Program, administers a NYS Office of Mental Health/Medicaid budget to provide necessary services to individuals with a diagnosed mental illness and a functional disability due to the severity and duration of the mental illness. Program must be operated in accordance with NYS Regulations, Part 512 for Personalized Recovery Oriented Services. Responsibilitis/Essential Functions: * Responsible for ensuring that PROS is fully staffed and operates as a person-centered, recovery-oriented model, providing quality services in a timely and professional manner. * Develops monthly reports to highlight PROS activities, monitor revenue and expenses, tracks billable units, program census, and job placements.. * Adheres to policies and procedures to dealing with participant incidents and emergencies, as required by OMH and Goodwill policies. * Serves as an agency representative at community, regional, national, and social service functions, as well as performing public relations activities as requested. * Develops and maintains ongoing relationships with potential referral sources, service providers and community resources. * Reviews all client referrals, determines eligibility and assigns to appropriate staff. * Oversee the implementation of Evidence Based Practices and sets goals and objectives for the program to ensures the program remains compliant and in good standing with OMH, Medicaid and Goodwill standards. * Responds to emergencies and coordinates appropriate interventions, along with the Safety Director, to ensure that clients’ work area remains healthy and safe. * Manage a caseload of up to 5 participants, including case management, collateral contacts, referrals, vocational assistance, and other needs, to coordinate services. * Conduct required assessments including Wellness Recovery Action Plans, Psycho-socials, Psychiatric Rehabilitation, Vocational Readiness, Cultural, and Substance Use screenings and assessment. * Develop Individualized Recovery Plans (IRP) in collaboration with participants, based on the above listed assessments on a quarterly basis, or more often as needed. * Maintain and update demographic, treatment and employment data in electronic health records (Foothold AWARDS, OMH CAIRS database, and NYESS). * Engages in case conferences, clinical meetings, and others as requested and fills in vacancy positions as needed. Provides clinical supervision to professional staff. * Coordinates with other directors to provide guidance to the Behavioral Services Division * Works closely with SVP of Behavioral Health Services to ensure quality of services and monitoring of outcomes Qualifications/Basic Job Requirements: * NYS Licensed Clinical Social Worker preferred, will consider LMSW with significant clinical and administrative experience of at least 3 years * 3-5 years of experience working with persons living with severe mental illnesses * Excellent oral and written communication skills, ability to multi-task in a very fast and demanding work environment a must * Capacity to manage, develop and motivate staff to continue to increase their skills in order to expand their programs and/or performance as needed. * Experience with provision of services in a group modality. * Proficiency in Microsoft Office. * Knowledge of PROS program model and regulations * Knowledge of evidence-based practices, to include: Individual Dual Diagnostic Treatment, Wellness Self-Management, Individual Placement and Support and Family Psycho-Education. Scope of Responsibility & Positions Supervised: * Provides individual or group supervision to all staff. * Establishes and monitors program budgets, staffing needs, including training. * Responsible for developing and enhancing the PROS program.

Job Description Job Title: Roadway Worker In Charge (RWIC) Location: New York, NY Job Type: Full-Time and Part-Time FLSA Status: Hourly; Non-Exempt Reports To: District Manager Travel: Yes, travel is expected for this position (50% - 85% on average). Supervisory Responsibility: No Compensation: Negotiable, based on skills and experience. Company Profile: National Railroad Safety Services, Inc. (NRSS) is a certified DBE/WBE firm primarily focused on providing safety services to the railroad industry. NRSS is the most trusted name in the railroad industry for providing qualified field safety staff and safety training. To best serve the railroad industry, NRSS provides all of these services in the continental United States, Canada, and Mexico. NRSS has the proven ability and the proven safety record to handle any project. Find the safety you have been missing today! Job Description: National Railroad Safety Services, Inc. (NRSS) is seeking a Roadway Worker In Charge (RWIC) to support railroad flagging services for Class 1 Railroads, Regional Short Lines, Transit Systems, State DOT's, as well as Railroad Suppliers, Contractors, and Consultants alike. Required Education: High School Diploma or Equivalent. Required Experience: Minimum 2 years of experience with a Class 1 Railroad, Regional Short Line, Transit System, State DOT Rail Division, Railroad Supplier, Railroad Contractor, and/or Railroad Consultant; preferably within the Maintenance Of Way (MOW) Department. Key Success Factors: • Accountability: Accept full responsibility for self and contribution as a team member., • Adaptability & Flexibility: Ability to consider a variety of issues that exist in the work place and change from one task to another as necessary., • Analytical Thinking: Ability to analyze and synthesize information to understand issues, identify options, and support sound decision making., • Attention to Detail: Ability to work in a conscientious, consistent, thorough manner, and attend to details while pursuing quality when accomplishing tasks., • Communication: Ability to clearly convey information and ideas through a variety of media to employees/clients in a clear and succinct manner., • Customer Service Focus: Ability to provide service excellence to internal and/or external clients., • Decision Making: Ability to identify/understand issues, problems, opportunities and take appropriate action based on available facts, constraints, and probable consequences., • Initiative: Ability to identify what needs to be done and take action before being asked., • Innovativeness: Ability to devise new plans for quality excellence., • Knowledge: Ability to navigate various rulebooks and/or regulations and demonstrate mastery., • Organization: Ability to maintain materials and/or records in a clean and ordered manner., • Planning: Ability to plan and prioritize work load to manage time effectively and accomplish assigned tasks., • Stress Tolerance: Ability to maintain stable performance under pressure or opposition (such as time pressure or job ambiguity)., • Teamwork: Promote cooperation and commitment within a team environment to achieve goals and deliverables., • Proficient computer skills in basic email, phone, and text message applications., • Proficient computer skills in Android OS; on tablet & smart phone., • Proficient computer skills in Citrix Applications., • Strong oral and written communication skills., • Strong technical knowledge in Railroad Engineering, Railroad Design, Railroad Construction, and Safety., • High level of accuracy and attention to detail; well organized., • Demonstrated ability to develop and maintain strong client relationships., • Ability to travel for extended periods of time; sometimes month(s) at a time., • Provide jobsite coordination., • Provide clear and concise communication with Dispatchers, Train Crews, other Railroad Personnel, and/or Contractor personnel., • Provide clear, concise, and thorough job briefings with all personnel on each job site., • Enforce all Railroad, State, and Federal Policies., • Identify rule violations and resolve in accordance with Railroad, State, and Federal Policies., • Enforce Contractor training requirements., • Submit daily field reports detailing Contractor and/or Railroad activities. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Must be able to hear, speak, read, and write clearly in English., • Must be able to drive long distances and/or travel by other modes as necessary., • Must be able to stand for long periods of time and/or walk on level/uneven ground., • Must be able to see up close, distances, colors and have use of peripheral vision and depth perception., • Must be able to tolerate extreme heat/cold temperatures., • Must be able to tolerate dusty/noisy conditions., • Medical, Dental, Vision, Life Insurance, • Short Term, Long Term Disability Insurance, • Paid Vacation and Holidays Safety Commitment: All employees of all levels are to remain committed to safety at all times while employed at National Railroad Safety Services, Inc. (NRSS). As such, no job is so important and no service is so urgent that we may not take time to perform all work safely. Simply put, safety is our way of life. By placing safety first, we not only ensure the wellbeing of our employees, customers, and communities, but we hold true our commitment to being the leader in safety throughout the Railroad Industry. Closing Statement: National Railroad Safety Services, Inc. (NRSS) is an Equal Opportunity/Affirmative Action Employer. Any candidate selected for this position must be able to successfully pass pre-employment/recurrent background checks, drug/alcohol testing, and classroom training. Job Posted by ApplicantPro

Job Description Responsibilities: • Performing a variety of light construction duties such as drywall installation and patching, painting, light bulb and fixture installation, drain and sewer line stoppages, cabinet installation and repair, vinyl and ceramic tile installation and repair and window air conditioner installation and maintenance. Actions will include the use of power tools (hand drills, saws, etc.) and repetitive motions of drilling, sawing, screwing, ratcheting, etc., • Operating basic building systems including boilers and heating systems, fire prevention and alarm systems, etc., • Cleaning all elements of the facility including floors, walls, kitchens, bathroom, common areas, etc. Handling garbage collection and removal. Thoroughly cleaning residential units and all associated elements such as stoves, refrigerators, painting, plastering, etc. in order to prepare them for incoming clients., • Performing a variety of general maintenance tasks such as changing light bulbs,, • With prior notice, the Maintenance Worker will be assigned to work temporarily at other Safe Horizon locations within the 5 boroughs to provide site coverage., • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Cleaning all elements of the facility including floors, walls, kitchens, bathroom, common areas, etc. Handling garbage collection and removal. Thoroughly cleaning residential units and all associated elements such as stoves, refrigerators, painting, plastering, etc. in order to prepare them for incoming clients., • Performing a variety of general maintenance tasks such as changing light bulbs, changing batteries in smoke and carbon dioxide detectors., • Moving, loading, unloading, and transporting furniture, equipment, tools and supplies for use at the facility., • Certificate or certification in a building trade, maintenance, building systems or building equipment repair., • Ability to lift and move 50lbs on a daily basis., • Valid New York State driver’s license with no suspensions and fewer than 3 points required., • Bilingual English/Spanish preferred, • Experience working in a supportive housing setting preferred,, • Computer proficiencies are desired., • High school diploma or equivalent (or equivalent experience) AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.08 - $25.38 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Responsibilities: • Performing a variety of light construction duties such as drywall installation and patching, painting, light bulb and fixture installation, drain and sewer line stoppages, cabinet installation and repair, vinyl and ceramic tile installation and repair and window air conditioner installation and maintenance. Actions will include the use of power tools (hand drills, saws, etc.) and repetitive motions of drilling, sawing, screwing, ratcheting, etc., • Operating basic building systems including boilers and heating systems, fire prevention and alarm systems, etc., • Cleaning all elements of the facility including floors, walls, kitchens, bathroom, common areas, etc. Handling garbage collection and removal. Thoroughly cleaning residential units and all associated elements such as stoves, refrigerators, painting, plastering, etc. in order to prepare them for incoming clients., • Performing a variety of general maintenance tasks such as changing light bulbs,, • With prior notice, the Maintenance Worker will be assigned to work temporarily at other Safe Horizon locations within the 5 boroughs to provide site coverage., • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Cleaning all elements of the facility including floors, walls, kitchens, bathroom, common areas, etc. Handling garbage collection and removal. Thoroughly cleaning residential units and all associated elements such as stoves, refrigerators, painting, plastering, etc. in order to prepare them for incoming clients., • Performing a variety of general maintenance tasks such as changing light bulbs, changing batteries in smoke and carbon dioxide detectors., • Moving, loading, unloading, and transporting furniture, equipment, tools and supplies for use at the facility., • Certificate or certification in a building trade, maintenance, building systems or building equipment repair., • Ability to lift and move 50lbs on a daily basis., • Valid New York State driver’s license with no suspensions and fewer than 3 points required., • Bilingual English/Spanish preferred, • Experience working in a supportive housing setting preferred,, • Computer proficiencies are desired., • High school diploma or equivalent (or equivalent experience) AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.08 - $25.38 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Responsibilities: • Performing a variety of light construction duties such as drywall installation and patching, painting, light bulb and fixture installation, drain and sewer line stoppages, cabinet installation and repair, vinyl and ceramic tile installation and repair and window air conditioner installation and maintenance. Actions will include the use of power tools (hand drills, saws, etc.) and repetitive motions of drilling, sawing, screwing, ratcheting, etc., • Operating basic building systems including boilers and heating systems, fire prevention and alarm systems, etc., • Cleaning all elements of the facility including floors, walls, kitchens, bathroom, common areas, etc. Handling garbage collection and removal. Thoroughly cleaning residential units and all associated elements such as stoves, refrigerators, painting, plastering, etc. in order to prepare them for incoming clients., • Performing a variety of general maintenance tasks such as changing light bulbs,, • With prior notice, the Maintenance Worker will be assigned to work temporarily at other Safe Horizon locations within the 5 boroughs to provide site coverage., • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Cleaning all elements of the facility including floors, walls, kitchens, bathroom, common areas, etc. Handling garbage collection and removal. Thoroughly cleaning residential units and all associated elements such as stoves, refrigerators, painting, plastering, etc. in order to prepare them for incoming clients., • Performing a variety of general maintenance tasks such as changing light bulbs, changing batteries in smoke and carbon dioxide detectors., • Moving, loading, unloading, and transporting furniture, equipment, tools and supplies for use at the facility., • Certificate or certification in a building trade, maintenance, building systems or building equipment repair., • Ability to lift and move 50lbs on a daily basis., • Valid New York State driver’s license with no suspensions and fewer than 3 points required., • Bilingual English/Spanish preferred, • Experience working in a supportive housing setting preferred,, • Computer proficiencies are desired., • High school diploma or equivalent (or equivalent experience) AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.08 - $25.38 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Mission Statement: Baltic Street Wellness Solutions is committed to providing peer recovery, person-centered, trauma-informed, and compassionate services to those with mental health lived experiences. Vision: Our vision is to drive a cultural transformation within the mental health community by advocating for the underserved, educating for change, and inspiring wellness. We approach our role with cultural humility and mindfulness of oppressive systems. Our Core Values: • We value a mentoring philosophy delivered by staff with peer-lived experiences., • We value the recovery journey of every individual with a mental health diagnosis., • We value the personal and professional experiences of our staff and board members., • We value community action to change societal views to break the stigma of mental health through advocacy within all systems., • We value everyone's desire to have opportunities to obtain their visions of wellness. Because the onset of serious mental illnesses typically occurs during late adolescence or young adulthood, people often have had their educations, careers, interests, and other life pursuits interrupted. The program seeks to help people to identify and define their educational needs based on their vocational goals. The program also seeks to identify and create access to appropriate resources to meet the needs and mitigate the unique challenges encountered by service recipients. Through a personalized peer support relationship, counselors are expected to work with individuals to identify assets, challenges, and appropriate resources. Services are delivered in a blended model of on-site, mobile community-based and remote telehealth services where most services will be delivered individually. In-person and telehealth group services may be delivered to service recipients as a complement to one-to-one service. Respondents should demonstrate that they have experience and interest in providing mental health services to young adults and older adults. Greater consideration will be given to respondents with two years or more of relevant experience working in mental health, advocacy social services or educational settings. Respondents should also have some experience in providing the services outlined below. They will have experience with and/or be trained in an array of practical tools and their relevance to providing Supported Education services that endorses empowerment of the individual; this includes basic principles of a self- help recovery model, the basics of psychiatric rehabilitation, time and money management, development of a personal Wellness Recovery Action Plan (WRAP), peer support and peer wellness coaching, and trauma-informed, trauma-sensitive, and trauma-responsive care. Essential Functions: • Assist individuals by providing academic and vocational education preparedness planning services that develop & define steps towards education goals (in measurable outcomes) that enhance self-reliance and greater community interdependence. Develop individualized, person centered, strength based and career-oriented Readiness Development and Education Goal Plans in collaboration with the student/program participant., • Contact schools and supportive resources by mail, phone, e-mail, and in person to develop appropriate networks; build knowledge base of resources, conducts extensive outreach to schools and potential supports, to increase pool of academic supports, increase educational support resources and develop new connections with providers., • Serve as a liaison between individuals, their schools, and community agencies; responsible for developing and coordinating community resources and program services activities, including internships and academic development programs., • Perform a variety of programmatic & administrative client-centered tasks including, but not limited to, client outreach & intake, required data collection & case records maintenance, progress notes, individualized readiness development and education goal plans, and assisting program team with planned activities., • Maintain client records in a timely, complete, and organized manner, consistent with all applicable policies, rules, regulations, and procedures., • Facilitate school readiness and systems navigation workshops and one-on-one education counseling including assistance with admission applications and registration, identify financial aid resources and assistance with application for financial aid., • Facilitate group meetings, workshops, training sessions and presentations which includes sharing your own recovery story/experience with participants., • Conduct orientation groups and individual intake interviews, present new intake case presentations., • Assist clients with assessment, education coaching, advocacy, and follow-along services, • Provide counseling and support to identify/establish vocational goals, educational goals, and study interests of the participant, as well as, administering/arranging for interest/skill assessments as needed., • Specific experience in Employment or Education Counseling, or Vocational Rehabilitation with adults in behavioral health settings, preferably with adults with history of mental health conditions., • Specialized skills in Educational Development, Assessment, and retention services, • Ability to independently make informed decisions that directly impact on education outcomes for participants, • Highly Proficient computer skills including internet research as well as MS Office and MS Word, Excel, and Outlook computer skills., • Bachelor’s degree required, Bachelor’s degree in Education preferred., • Experience as a Peer Advocate, or other related experience We Are a State Mandated Organization, COVID-19 Vaccinations are Required. Selected candidates must be vaccinated against COVID-19 and have received a booster shot. Baltic Street Wellness Solutions will require selected candidates to submit proof of complete vaccination against COVID-19 and having received a booster shot prior to extending a job offer. If a candidate has a qualifying medical condition or religious exemption that contraindicates a COVID-19 vaccination, an exemption form should be requested from Human Resources. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit; reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Job Description Do you have experience in building maintenance, janitorial or similar industries? Do you have strong management experience and good communication skills? If you answered yes, consider this great opportunity with City Wide! THIS ROLE REQUIRES THE ABILITY TO TRAVEL WITHIN A TERRITORY. SERVICE AREAS BELOW. Service Areas: • Hudson County, • Staten Island, • Carlstadt, Lyndhurst, the Rutherfords Pay Rate Depends on Experience and Capabilities ($22.50/hr - $25/hr) Looking for part time up to full time employment. Hours vary throughout the week but are sometime between 4pm to 12am. Primarily 2nd shift. We are seeking a Janitorial Compliance Night Manager to join our team! The Night Manager is responsible for assisting with management of contract compliance for designated building maintenance services, as well as maintaining the relationship between City Wide and Independent Contractors. Employee must possess ability to review the client contract and check that work expectations have been met. Essential functions • Develop and maintain productive, working relationships with Independent Contractors (IC) by communicating client priorities and collaborating on solving problems., • Review scope of work and ensure quality assurance per account to retain existing business and gain new business., • Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message., • Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement., • Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention., • Execute City Wide’s New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures., • Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use., • High school diploma required or equivalent experience in commercial janitorial services industry., • 3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations., • 3-5 years of Janitorial / Building Maintenance Experience, • Strong planning, organization skills, and attention to detail., • Bilingual is a plus!, • Reliable transportation, • Willingness to get jump in to clean when needed, • CRM experience preferred. Physical Demands The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 75 pounds. Benefits City Wide offers a competitive compensation and benefits package for this position.

Job Description Summary: Work as a member of a dynamic CAC multidisciplinary team to provide child victims of sexual abuse and severe physical abuse and their impacted family members with an array of specialized, trauma-informed services including an orientation to the CAC, participating in the forensic interview process, providing on-site mental health services including child trauma screenings, the Child & Family Traumatic Stress Intervention and the provision of victim support & advocacy services. ESSENTIAL FUNCTIONS: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Participate in the forensic interview process through assuming a lead interviewing role or observing the interview of the child, coordinating services with the team members, • Conduct a thorough assessment of the child and the non-offending family members to determine the impact of the trauma on the child’s functioning, and the need for additional services for the child and family., • Provide trauma focused intervention and client-centered victim advocacy and support to the child, siblings and non-offending parent(s) in the process of making effective referrals and linkages to trauma-focused mental health treatment and other services when warranted., • Actively participate in case planning and case review meetings to inform the investigation, and coordinate interventions and response to child victims and impacted family members., • Enter accurate case files and maintain case data in the CAC NCATrak case tracking system for every service provided to clients in a timely manner, from the opening to the closing of a case., • Conduct psycho-educational workshops for non-offending parents., • Participate in weekly supervision, group supervision and on-going trainings., • Master’s Degree in Social Work required (unless you are less than 3-6 months from fulfilling graduate school completion requirements) or a, • Master’s Degree in a related mental health field considered. Clinical licensure preferred., • Expertise in Forensic Interviewing or willingness to acquire this specialized skill required., • Excellent communication, engagement, interviewing, crisis intervention and assessment skills needed., • Ability to work and thrive as a member of a multidisciplinary team, in a fast-paced environment, appreciating different points of view and ability to resolve conflicts in a constructive manner required., • We welcome LMHC (licensed mental health counselors) in addition to social workers. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $30.50 - $34.00 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Director, Payment Options (Bilt Technologies, Inc., New York, NY): Manage a team of 3-5 payment ops specialists to operate Bilt’s end-to-end rent, mortgage and merchant payment processing (5%); Design operating model for the team, which includes ensuring we have the right staffing model, processes / ownership of processes by the team, and tools to service processes (10%); Design how team will leverage ZenDesk to service Bilt customers, including what data is feed, what error tickets are needed, and how to service (10%); Own relationship with external partners that are responsible for our reconciliation tools (e.g., Transactis, Retool, Modern Treasury) and handle most significant / highest priority escalations for payments research (15%); Partner with engineering teams, customer experience teams, and external partners, including Wells Fargo, Transactis, and landlord partners, to decipher the root cause of payment errors (10%); Act as Payment Ops representative for all new product launches, ensuring Payment Ops team is considered in product design to ensure effective handling of any payment errors (10%); Directly work with LandLord Partners (e.g., Douglas Elliman, GoldOller, AvalonBay) for highest priority issues (5%); Serve as the point of contact for decoding Wells Fargo error responses, analyzing credit line percentages, and forming assignment strategies (10%); Design payment flows to optimize for landlord needs, efficiency, and automation (5%); Identify rent payment trends to internal departments and brainstorming efficiencies for rent payment error codes and return justifications (5%); Work with leadership/cross-team to automate and enhance payment processing (5%); Triage payment issues and provide necessary support to our customer experience team and customers (5%); and Analyze and examine metrics specific to our partners for the purpose of improving our systems and processes (5%). The following skills and experience are required in order to complete the above-mentioned tasks: Experience leveraging SQL to query data and using Excel to analyze that data; Experience using Microsoft suite (including Excel, Word, and PowerPoint) to create detailed schematics, reports and presentations for stakeholders, vendors and partners; Experience managing a small team (3-5 people), including training/onboarding, ongoing management, and people development; Experience designing payment flows; Experience with Vendor / Partner management; Experience with client services; Experience handling domestic payment methods (including ACH, RTP, Wire, and Card) and reconciliation processes (including returns and chargebacks); Experience analyzing large data sets (using SQL, Excel, and Looker) to identify root causes of problems and determine strategic solutions; Experience automating processes using tools such as Looker for data visualization and delivery; Experience working with engineers/designers in Figma to design proprietary tools and interfaces to reduce burdens on the team as the company scales; Experience handling Card payment chargebacks, fighting/defending disputes, and optimizing for the company’s cost/losses; and Experience handling multiple projects with tight deadlines. Requires a Bachelor’s degree in Finance, Business Management, Engineering or a closely-related field, and at least two years of experience as a Finance/Business Management Analyst or a related occupation. Nominal travel may be required to meet with vendors/partners (less than 2%). Salary: $139,922 - $275,000. Apply for the role directly on the Bilt Careers page () via the "Dream Job Posting." Reference "Director, Payment Options Role" in your application. #LI-DNI

Job Description Commercial Lines Representative – Insurance Location: Brooklyn, NY Schedule: On-site, Monday to Friday Compensation: Base salary (60,000- 75,000) + competitive commissions on new business and renewals Benefits: Please note that health insurance is not currently offered for this role A well-established retail insurance brokerage is seeking a Commercial Lines Representative to join its team. This is an excellent opportunity for a licensed insurance professional who enjoys working in a small-office environment and wants to grow a book of business with strong commission potential. Key Responsibilities: * Service and manage a book of primarily standard commercial lines accounts * Market and quote new and renewal business using online rating platforms * Handle policy downloads and uploads with carrier systems * Maintain strong client relationships through responsive and professional service * Collaborate closely with a small, dedicated team in a traditional office setting Qualifications: * Valid Property & Casualty Insurance License (required) * Prior experience servicing commercial lines accounts * Proficiency in online rating tools and carrier platforms * Strong organizational and communication skills * Comfortable working in a small-office setting, 5 days per week What’s Offered: * Competitive commission structure on all new business generated * Ongoing commission for renewals of your written business * Stable, in-office environment with the ability to build lasting client relationships If you’re a licensed insurance professional seeking a long-term home with uncapped earning potential and autonomy, we’d love to hear from you. #acgresourcesjobs Company DescriptionGreat opportunity, visible roleGreat opportunity, visible role

Job Description At Cedrus Management, we’re proud to support some of the most recognized names in telecommunications — including Cedrus Management, a leader in connectivity and innovation. As we continue to expand our footprint throughout the [REGION] area, we’re looking for a confident, customer-focused professional to join our growing team as a Cedrus Management Customer Service Representative. In this role, you’ll become a key point of contact for new and existing Cedrus Management customers, providing them with product insights, resolving inquiries, and ensuring a seamless customer experience from start to finish. Whether you're answering service questions or helping someone select the right package for their needs, your goal will always be to deliver value, build trust, and strengthen long-term relationships. If you’re someone who thrives in a fast-paced, people-first environment and is looking to grow within a company that truly invests in its team, we’d love to meet you. What You’ll Do: • Interact directly with Cedrus Management customers to answer service-related questions, recommend personalized solutions, and ensure satisfaction with their plan or product, • Provide expert guidance on Cedrus Management’s latest offerings, promotions, and service packages, • Troubleshoot and resolve customer concerns with clarity, professionalism, and efficiency, • Participate in daily team briefings and ongoing training sessions to stay informed on updates and client expectations, • Collaborate with teammates to meet individual and team-based service and performance goals, • Previous experience in customer service, retail, or sales (1–3 years preferred), • Strong communication and problem-solving skills, • Ability to build rapport quickly and tailor solutions to customer needs, • Eagerness to learn, adapt, and grow in a team environment, • Reliable and self-motivated with a results-driven mindset, • High school diploma or equivalent (Bachelor’s degree is a plus but not required)

Job Description Job Title: Customer Service Representative – Warehouse (Temp-to-Hire via Staffing Agency) Location: Hasbrouck Heights NJ, 07604 Job Type: Full-Time | Temp-to-Hire | Through Staffing Agency About the Job: Our staffing agency is currently hiring Customer Service Representatives to work on-site at one of our warehouse clients. This is a great opportunity to join a fast-paced team and grow within a company that values reliability and performance. The position starts through our agency with the potential to be hired permanently by the client. Key Responsibilities: • Communicate with customers via phone or email regarding orders, shipments, and product inquiries., • Coordinate with warehouse staff to ensure accurate and timely order fulfillment., • Enter and maintain data related to orders, inventory, and customer accounts., • Resolve any issues related to shipments, returns, or delays., • Prior customer service experience (warehouse or logistics environment preferred)., • Bilingual (English/Spanish), • Strong communication and problem-solving skills., • Proficiency with computers and basic data entry. Why Work With Us: • Weekly pay through our agency, • Temp-to-Hire opportunities, • Supportive onboarding process, • Direct communication with your staffing coordinator

Job Description MV New York is Hiring: Entry Level Customer Service Representative Ready to kick-start your career in business, sales, and customer service? MV New York is looking for outgoing, service-driven individuals to join our Entry-Level Business Development team as a customer service representative. This isn’t your average job — it’s your launchpad into leadership, sales, and customer service excellence. We specialize in event-based and promotional sales, where you’ll connect directly with customers, provide top-tier customer service, and represent leading products in high-energy environments. What You'll Do as an Entry-Level Customer Service Representative: • Engage face-to-face with customers at live events, • Deliver exceptional customer service that builds lasting client relationships, • Learn to close deals through trust, clarity, and value, • Contribute to a motivated, customer service–oriented team, • Confident, people-first communicators, • Driven, coachable individuals eager to learn, • No degree or experience required — just bring your passion, • Positive team players with leadership potential We don’t sit behind desks. We’re out there connecting with real people, solving real problems, and delivering real customer service. At MV New York, we grow fast, think big, and lead with customer care. If you're ready to build a career — not just clock in — this is the place to start. Apply now and let’s get started. #CustomerServiceCareers #BusinessDevelopment #MVNewYork #EntryLevelOpportunity #SalesJobs #LeadershipDevelopment #LiveEvents #NowHirin Company DescriptionMV New York is a high-energy direct sales and marketing firm specializing in live events and promotional campaigns. We work face-to-face with customers on behalf of top brands, delivering engaging experiences that drive results. Our team thrives in a fast-paced, performance-based environment where ambition is rewarded and growth opportunities are real. We’re not just hiring workers—we’re building future leaders. If you're motivated, outgoing, and ready to hustle, MV New York is the place to grow.MV New York is a high-energy direct sales and marketing firm specializing in live events and promotional campaigns. We work face-to-face with customers on behalf of top brands, delivering engaging experiences that drive results. Our team thrives in a fast-paced, performance-based environment where ambition is rewarded and growth opportunities are real. We’re not just hiring workers—we’re building future leaders. If you're motivated, outgoing, and ready to hustle, MV New York is the place to grow.

Job DescriptionREAD THE FULL AD CAREFULLY. MAKE SURE YOU ARE THE RIGHT CANDIDATE IF APPLYING. Customer Service (Leather Shoe & Handbag Repair Company) Full-Time Job (Weekdays and Weekends)40 hours + Overtime10% commission on leather care product sales in-store Find out about our company on our website: Leather Spa® is seeking an experienced Full-Time Luxury Retail Customer Service Representative for one of our boutiques located in Manhattan. We provide shoe, handbag, and garment repair, alterations, and cleaning services. We have a passion for client services and fashion. Our customer reps play a crucial role in consistently providing a superior level of service to our clients while increasing client conversion and retention, driving business revenue, and inspiring customer loyalty. Working at Leather Spa® is like being part of a large, dynamic, and inspiring fashion family. We value dedication, hard work, creativity, and innovation. Working as one big team is essential to our success. We are committed to providing the ultimate experience for our discerning clients seeking luxury accessory repair and care. Following responsibilities: • Advise and assist customers with their leather repair and care needs in person or over the phone, • Provide hands-on technical support for the repairing of luxury leather products, • Enter repair work orders into POS and online systems, • Previous after-sales in shoe & handbag repair experience a plus, • Applicants with long-term plans to stay are preferred, as this job is technical and requires training and considerable investment from our staff, • Experience in leather/garment care or the luxury goods industry is a plus, • Strong attention to detail and inspection, • Must be reliable, get to work on time, and be able to work your shift, • Must be able to lift boxes over 25 pounds

Job DescriptionWe are seeking a warm, friendly, and highly organized Client Service Representative to be the first point of contact for our valued clients and their beloved animal companions. As a vital member of our team, you will play a crucial role in ensuring a positive and efficient experience for everyone who walks through our doors or contacts us by phone or email. You will be responsible for managing client interactions, scheduling appointments, handling inquiries, and providing administrative support to our veterinary team. Responsibilities: • Greet clients and their pets with a warm and welcoming attitude, ensuring a comfortable and friendly environment., • Answer phone calls promptly and professionally, manage emails, and handle client inquiries with accuracy and empathy., • Efficiently schedule and confirm appointments, manage the appointment schedule, and handle appointment changes or cancellations., • Accurately process client check-ins and check-outs, including updating patient records and processing payments., • Maintain accurate and up-to-date client and patient records in our practice management software., • Process payments, prepare invoices, and handle basic financial transactions with accuracy., • Assist clients with medication refill requests, ensuring proper authorization and communication with the veterinary team., • Perform general administrative tasks such as photocopying, faxing, and maintaining a clean and organized reception and waiting area., • Provide basic information to clients regarding appointment preparation, general pet care, and hospital policies., • Act as a liaison between clients and the veterinary medical team, relaying messages and ensuring clear communication., • Respond to client concerns or complaints with empathy and professionalism, escalating issues to the appropriate team member when necessary.Qualifications:, • High school diploma or equivalent required; some college coursework or relevant certifications preferred., • Proven experience in a customer service role, preferably in a veterinary, medical, or other service-oriented environment., • Excellent communication and interpersonal skills, with a genuine love for interacting with people and animals., • Strong organizational skills and attention to detail, with the ability to multitask and prioritize effectively in a fast-paced environment., • Proficiency in basic computer skills, including word processing, email, and data entry., • Experience with veterinary practice management software (e.g., Impromed) is a plus., • Ability to remain calm and professional in stressful situations., • A positive attitude, strong work ethic, and the ability to work effectively as part of a team.

Job Description Premier digital large format printing company in northern NJ is busy. New management is actively looking to hire an experienced Printing Customer Service Representative. Responsibilities: • Read and interpret job orders., • Act as the liaison between the clients, sales and production keeping all parties up to speed on job order status and any changes that occur., • Service existing customers and take occasional calls from new customers., • Process orders electronically using in-house proprietary software., • Minimum 3 - 5 years' customer service experience in digital printing; large format preferred., • Working knowledge of digital printing., • Excellent client relationship building and maintaining skills., • Able to make client calls to generate new business., • Prioritize, multitask, and work in a high paced environment., • Excellent communication skills., • Excellent attention to detail skills., • Positive and professional demeanor., • Proficient on MS Word and Outlook. Starting salary range $55,000 - $65,000 + benefits and 401k match. Company DescriptionNationwide, recruiting firm for the Printing & Packaging industries representing premier firms. We treat candidate information in strict confidence.Nationwide, recruiting firm for the Printing & Packaging industries representing premier firms.\r\nWe treat candidate information in strict confidence.

Job Description Responsible for a portfolio of customers in the pharmaceutical packaging industry. The successful candidate will work in a multicultural environment in a NYC based office, under the supervision of the Customer Service Manager. The position involves administering customer orders in an SAP computer system, coordinating manufacturing schedules with our plants (in EU and Asia) and delivery schedules with our Logistic partners, updating the forecast and supporting the Sales Managers within a specific customer portfolio. Building report and Clear communication with the customer base are the most critical functions. The Customer Service Representative will be engaged in facilitating account administration such as ensuring on time payments and inventory control. ESSENTIAL DUTIES AND RESPONSIBILITIES • Manage all ordering and logistic communication with client portfolio, • Create and maintain clients’ accounts in SAP (new customer, price list, cross reference lists, surcharges), • Maintain administrative files (Network/CRM: orders, paperwork, POs status), • Update the forecasting tool to ensure all data are accurate, • Sales support (Samples, new development), • Late payment (reminders level 1, fill in tracking document), • Control and manage inventory in local US warehouse (when applicable) EDUCATION AND EXPERIENCE • Minimum of 2 years of trade school (with appropriate experience) or university degree in related subjects to job description., • Good communication skills (oral and written), • Team player, organized, detailed oriented, quick learner, • Comfortable in a multicultural, multilingual environment, • Spanish and French prerequisite COMPUTER SKILLS • Very comfortable with IT tool (ERP system, forecasting tool, Microsoft Office suite). SAP experience is a plus

Job DescriptionWe are looking for a dedicated Customer Service Representative to join our team in Little Ferry, New Jersey. In this contract role, you will play a crucial part in providing exceptional support to our clients while ensuring seamless coordination across departments. This position offers an excellent opportunity to contribute to the aerospace industry while honing your customer service and administrative skills. Responsibilities: • Foster a welcoming and detail-oriented environment for clients conducting business., • Coordinate communications between departments to ensure timely delivery of spare parts., • Process customer requests for quotes and convert them into sales orders as needed., • Investigate and resolve customer concerns by utilizing organizational resources., • Provide clients with updates on shipping details and follow up as required., • Maintain and update customer interactions and records within the Siebel database., • Generate and process reports as assigned., • Assist clients in obtaining details about services offered by other departments or external vendors., • Perform administrative tasks assigned by management to support business operations., • Take on additional duties as needed to meet organizational goals.• Proficiency in SAP for order entry and data management., • Experience with processing sales quotes and managing related transactions., • Strong background in customer service with a focus on client satisfaction., • Ability to coordinate effectively across departments to resolve issues., • Familiarity with Siebel or similar CRM platforms for managing customer data., • Excellent communication skills, both written and verbal., • Strong organizational abilities and attention to detail., • Previous experience in the aerospace industry is a plus.

Job Description Industry: Fashion/Accessories Location: Hudson Yards Pay: $25 per hour Reports To: Boutique Director Function: Client Service & Boutique Administrator MAIN PURPOSE Reporting to the Boutique Director, the Client Service & Boutique Administrator is responsible for managing daily boutique operations along with the care service aspect of the business. Responsibilities include administrative support in transactional activities, financial compliance, operations, logistics, inventory control, and implementation of policies and procedures. As an ambassador of the boutique, the Client Service & Boutique Administrator is also responsible for providing advice and technical explanations to clients as it pertains to the servicing of jewelry and timepieces. They will ensure an excellent care service journey is provided at all times to guarantee customer satisfaction, retention, and a seamless process. Key Responsibilities: Care Service Customer Experience Journey • Responsible for welcoming each care service client while exceeding client experience expectations, • Handle all care service from registration to collection. Identify service needs and make appropriate recommendations, • Coordinate with the Repair Technical Center, serving as the client’s representative during their repair journey, supporting their needs, and raising inquiries on their behalf, • Utilize escalation matrix for care service requests of sensitive nature, • Meet and/or exceed service time frames and client expectations by retrieving daily status reports and partnering with Boutique Director & Care Service Manager, • Foster regular and proactive interactions with clients via phone, email, chat, and other mediums, ensuring timely and precise communication, • Partner with boutique team to facilitate the sale of timepieces, • Execute new care service projects or procedures within the boutique in collaboration with the Boutique Director and the Repair Technical Center, • Ensure proper understanding and execution of POS procedures to ensure transaction handling compliance, • Oversee the inventory levels of care service packaging and related items in collaboration with the Retail Operations team, • Conduct scheduled repair cycle counts along with boutique cycle counts as required Compliance • Ensure proper understanding and execution of all policies and procedures within the boutique; champion and influence compliance amongst the boutique team, • Conduct scheduled cycle counts along with daily/monthly boutique cycle counts to ensure accurate stock counts and tagging accuracy, • Monitor inbound shipments and communicate delivery timelines in daily briefs, • Ensure proper understanding and execution of POS procedures to support the sales team and ensure transaction handling compliance, • Monitor financial aspects of boutique sales; ensure daily transactions and proper paperwork are submitted to respective teams timely and accurately, • Ensure proper movement of product in/out of boutique including but not limited to shipments, repairs, transfers, consignments, and movement throughout the boutique while maintaining quality control and preventing stock losses, • Manage the boutique supply inventory including replenishment needs for sales, repairs, hospitality, as well as back of house, • Uphold standards within the boutique environment, including but not limited to maintenance, third party vendors, tools and technology, equipment, • Act as liaison with boutique network and corporate team members Education • 2 to 5 years of previous experience in luxury retail, service or hospitality environment, • Excellent analytical, organizational, and interpersonal communication skills are required, • Ability to project an approachable and professional image in personal appearance, manner, and demeanor, • Ability to perform product services including but not limited to strap changes and bracelet sizing preferred, • Skilled in resolving disputes or managing disagreements, • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision, • Ability to work in a fast-paced retail store environment, • Excellent computer skills and use of technology, • SAP knowledge preferred, • Additional language skills are a plus

Job DescriptionBenefits/Perks • Competitive Pay, • Professional Development Responsibilities • Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, and providing documentation., • Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims., • Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary., • Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals., • Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation., • Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution., • Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier., • Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system., • Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.Qualifications, • Hold the insurance license required by your state and have a minimum of two years of commercial lines insurance account management experience as well as a Bachelor’s Degree or comparable work experience., • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects., • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations., • Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision., • Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.

Job Description Job Description We are 3C Innovations, a business consulting firm! Our clients are the most well-known brands in Telecommunication. They hire us to hire, train, and deploy people like you to represent their brand. Working for your favorite brand is now a reality! We are always looking for customer service and sales representative. Together, we can take your career to the next level! We have immediate openings for experienced salespeople to drive consumer sales. Day-in-the-Life: • 10:00 am-12:00 pm-Product knowledge training in-office, • 1pm - 6:30pm operate as retail vendor, • Approach customers and learn their needs, • Set up devices for customers., • Get paid weekly. Guaranteed pay., • Work 40 hours per week., • 2 weekdays off in a row, • Competitive bonus pay, • Personal development training, • Cross-training into leadership, • Professional development in business, • Flexible full and part time schedules, • Energetic and diverse culture, team/family orientated, • Full training, • Weekly + Daily performance and leadership bonuses/incentives, • Leadership training & mentorship opportunities for 1:1 development, group workshops and webinars, • Sell products and services in a retail store, kiosk, and/or event environments, • Maintain professional interaction with both customers and fellow employees, • Meet or exceed personal sales goals on a monthly basis, • Courteously welcome customers and offer assistance, • Direct customers by escorting them to displays; assess needs and suggests products to fit those needs, • Advise customers by providing information on products and services, • Help customers make selections by building customer confidence Accurately document and report sales, • Contribute to team effort by accomplishing related results as needed, • Responsible for accurately tracking and communicating all activity to Retail Operations, • Ensure work station/kiosk is clean, well-organized, functional and presentable at all times, • Regular and prompt attendance, • Meet established monthly/weekly sales quota/goals, • Associates or equivalent required, • Six (6) months prior sales, retail, telecom or marketing experience, • Demonstrated knowledge of products and services, • Excellent communications, presentation, interpersonal and problem-solving skills, • Impeccable integrity and commitment to customer satisfaction, • Ability to multi-task in a fast-paced, team environment, • Must be available to work evenings, weekends and holidays as needed, • Ability to maintain customer confidentiality, • Personal Vehicle, • Schedule: Full-Time; Thursday-Monday; 10:30AM-7:00PM, • Pay: Weekly + Performance Bonus Pay: $1,500.00 - $2,000.00 per week Benefits: • Flexible schedule, • On-the-job training, • Professional development assistance Shift: • 10 hour shift, • 8 hour shift, • Day shift Work Location: In person Company Description3C has become the fastest growing marketing and retail sales firm in Jersey due to their hard work and dedication to their clients, customers and team mates. We are looking to continue to expand our footprint nationwide and develop the best sales associates who can move into management roles within our team.3C has become the fastest growing marketing and retail sales firm in Jersey due to their hard work and dedication to their clients, customers and team mates. We are looking to continue to expand our footprint nationwide and develop the best sales associates who can move into management roles within our team.

Job Description On behalf of our client, a global premium food brand with deep European roots and a strong U.S. market presence, we are seeking a Customer Service Specialist to join the Company's Customer Service and Logistics team. This company is known for its heritage, quality, and authenticity, producing high-end imported food products enjoyed by households and professional chefs worldwide. In this role, you will serve as a dedicated account representative for a portfolio of retail and broker customers, ensuring their needs are met with accuracy, professionalism, and efficiency. You will act as a key liaison between customers, brokers, logistics partners, and internal teams, advocating for the customer and ensuring smooth order-to-invoice processes. This is an excellent opportunity for a customer-focused professional with strong supply chain knowledge, SAP expertise, and a background in CPG who thrives in a collaborative team environment. What You’ll Do • Act as the dedicated CSR for assigned retail and broker accounts, handling daily communications and relationship management., • Monitor the full order lifecycle, ensuring accuracy from order entry through invoicing., • Collaborate with Sales, Logistics, and Inventory Planning to meet customer requirements and resolve service issues before they occur., • Maintain data accuracy in SAP’s Order Management system., • Partner with 3PL providers for shipment tracking; escalate major logistics challenges to management., • Track and share KPIs related to customer service performance., • Cross-train on other accounts to provide coverage when team members are out., • Support leadership with reporting, analysis, and special projects as needed. What We’re Looking For • 3+ years of customer service experience in a CPG supply chain setting., • Experience working directly with retailers; distributor experience a plus., • SAP experience strongly preferred., • Proficient in Microsoft Office (Excel, Word, PowerPoint, Visio)., • Strong organizational skills with the ability to prioritize and meet deadlines., • Process-oriented mindset with a commitment to data accuracy., • Excellent written and verbal communication skills., • Positive and collaborative — you value a “no-drama,” team-first culture. Schedule & Work Environment • Hybrid: Tuesday–Thursday in-office, Monday & Friday remote., • Typical hours: 8:00–8:30 AM start, 5:00–5:30 PM finish.Company DescriptionAt Quanta we dedicate all of our attention to the Human Capital. We’re a recruiting and HR consulting firm specializing in connecting employers nationwide with the most qualified talent across a variety of industries and business functions. Our primary focus is on North American and Italian clients and we provide a complete suite of HR solutions, including Executive & Management Search, HR Consulting, and Flexible Staffing. We are a team of people with international backgrounds, different expertise and seniority. We were brought together by our common passion in the key element that makes any organization possible: the human element. We are passionate about what we do and enjoy and have fun doing it. Our approach is very personable and we obsess over one constant: uncompromising quality.At Quanta we dedicate all of our attention to the Human Capital. We’re a recruiting and HR consulting firm specializing in connecting employers nationwide with the most qualified talent across a variety of industries and business functions.\r\n\r\nOur primary focus is on North American and Italian clients and we provide a complete suite of HR solutions, including Executive & Management Search, HR Consulting, and Flexible Staffing.\r\n\r\nWe are a team of people with international backgrounds, different expertise and seniority. We were brought together by our common passion in the key element that makes any organization possible: the human element.\r\n\r\nWe are passionate about what we do and enjoy and have fun doing it. Our approach is very personable and we obsess over one constant: uncompromising quality.

Client Support Specialist – WealthTech / RIA Focus My client was founded in 2017 to help financial advisors better secure their clients' financial futures. They focus on independent Registered Investment Advisers (RIAs), delivering financial products that advisors can’t easily access today through beautiful, scalable, and easy-to-use technology. Today, they work with over 900 RIAs that collectively represent more than $1.6T in assets under management across two industry-leading products We are looking for a strong client support representative with their Series 7 license to handle client accounts and cash movements. This role involves providing white-glove customer service, answering questions from end clients, and relaying feedback to product and engineering teams. My client operates on a hybrid work model, with employees coming to the office on Tuesdays, Wednesdays, and Thursdays. They provide lunch on in-office days and encourage team meetings and collaboration.