Senior Director, Strategic Partnerships
19 days ago
Addison
Job Description Senior Director, Strategic Partnerships Location: Dallas, TX Reports To: CEO Role Overview ezLocator is seeking a highly strategic and relationship-driven Senior Director of Strategic Partnerships to lead and scale a multi-million-dollar global business line. This executive will oversee partnership operations, product integration, partner enablement, revenue growth, and global expansion. The Senior Director will serve as the primary liaison with executive-level partner stakeholders and will be responsible for ensuring successful execution, adoption, and ongoing growth of strategic initiatives. This position requires a leader who excels at cross-functional collaboration, is adept at building strong, trust-based relationships, and can drive both the strategic vision and operational rigor necessary for enterprise-level partnerships. Key Responsibilities 1. Partnership Leadership & Executive Management • Own the end-to-end success of ezLocator’s flagship strategic partnership ecosystem., • Serve as the primary relationship owner for executive-level partners, cultivating trust, alignment, and long-term collaboration., • Lead partnership governance rhythms including weekly partner syncs, Monthly Business Reviews (MBRs), and Quarterly Business Reviews (QBRs)., • Ensure all partnership deliverables, milestones, and commitments are met on time and with high quality., • Support and expand key partnerships by identifying new opportunities for joint value creation. 2. Product Integration, Innovation & Future Development • Co-own the product roadmap with CTO and CEO to align partner needs with future ezLocator innovations., • Provide market- and partner-informed recommendations for new product features and long-term product development., • Collaborate on integration initiatives including API synchronization, validation, and reliability monitoring., • Drive continuous improvement in partner workflows, data systems, and operational efficiency. 3. Training, Onboarding & Sales Enablement • Build and scale dealer and partner onboarding programs to support rapid adoption., • Collaborate in the development and management of training resources, certification programs, and partner education libraries., • Support sales training to internal teams, partners, and dealer networks., • Integrate ezLocator tools and workflows seamlessly into partner operations and dealer sales cycles. 4. Support Infrastructure & Customer Success • Collaborate to optimize Tier 1/Tier 2 support structures, escalation paths, and partner SLAs., • Collaborate to establish proactive monitoring, issue prevention systems, and incident-response protocols., • Ensure high customer satisfaction, reliability, and uptime across all integrated systems. 5. Revenue, Forecasting & Growth Leadership • Develop and execute revenue strategies, expansion frameworks, and annual ARR growth plans., • Support Sales in enterprise rollouts, dealer engagement, and management company adoption., • Provide forecasting, pricing guidance, and business review reporting for the partnership business line. 6. Cross-Functional Leadership & Operational Excellence • Collaborate with IT, Product, Support, Sales, Marketing, and Finance around partnership goals., • Establish a culture of urgency, accountability, communication excellence, and operational precision., • 10–15+ years of experience in OEM programs, SaaS operations, enterprise partnerships, or large-scale channel ecosystems., • Proven track record of scaling complex operational frameworks and partner programs., • Strong technical literacy, including APIs, data workflows, automation, and systems integration., • Experience in golf technology, Club Car / Yamaha / Textron ecosystems, or related mobility hardware., • Familiarity with GIS, LiDAR, or geospatial systems., • 800–1,200 clubs onboarded through strategic partner channels., • ARR growth trajectory reaching or exceeding $8M+., • Partner training and dealer certification program successfully launched and widely adopted., • Full readiness for partnership expansion. Company DescriptionezLocator is a well-established company in the golf industry, dedicated to helping golf courses transform their daily hole locations, improve the health of their greens, and enhance the players' experience. Using our patented software, clubs can minimize hole location errors and offer players more options. We strive to deliver efficient solutions and excellent customer service, and our network of partners enhances the value your club can achieve through ezLocator.ezLocator is a well-established company in the golf industry, dedicated to helping golf courses transform their daily hole locations, improve the health of their greens, and enhance the players' experience. Using our patented software, clubs can minimize hole location errors and offer players more options. We strive to deliver efficient solutions and excellent customer service, and our network of partners enhances the value your club can achieve through ezLocator.