Community support worker jobs in Austin, Texas - Page 4Create job alerts

Job Description About Us: Lone Star Circle of Care is a non-profit, Federally Qualified Health Center (FQHC) dedicated to providing high-quality health care to patients in Central Texas. We provide a healthcare home for the underserved and proudly provide the opportunity for our team members to make a difference in our community every day. If you're interested in helping build a healthier community and improving the lives of others, we invite you to join our team and become part of our dynamic organization. Benefits of working with Lone Star Circle of Care: • We offer a comprehensive compensation package that includes competitive salaries and a generous benefits package, including medical, dental, vision, life, disability, 403(b), • All employees start with 15 days of vacation per year, which increases in increments with tenure. We also provide 3 days of personal leave, 6 days of sick leave, and 7 days of holiday leave per year, • Annual stipend and 3 paid days off for continuing education, • Reimbursement of provider's professional licensing fee and annual membership dues to their professional organization, once an established provider with LSCC, • Eligible for student loan repayment through external federal and state loan repayment programs Qualifications: You are a Licensed Clinical Social Worker or Licensed Professional Counselor that is passionate about working with the underserved population and those who may be experiencing significant barriers to care. You want to grow a practice where you get to decide the best therapeutic modalities for your patient and work with them on achieving their therapeutic goals in an outpatient setting. You are comfortable providing individual therapy both in person and virtually. • Mission focused and passionate about improving access to quality mental healthcare., • Proactive and thrives in a fast-paced clinical setting., • Comfortable working independently in a group setting while also seeking support and consultation from colleagues., • Possesses extensive knowledge of DSM-5-TR and utilizes initial interview and screenings to provide diagnoses and care planning., • Collaborates with patients, and effectively communicates clinical impressions, while assessing strengths, barriers, and psychosocial needs., • Ability to interact and collaborate with community partners and emergency medical/psychiatric service providers to ensure patient safety, including whether a patient needs a higher level of care., • Possesses computer/technology skills to efficiently document using an electronic health record and conduct telemedicine visits, as well as communicating/meeting with colleagues virtually. To learn more about our therapist positions please visit

Job Description Roots Behavioral Health (A Hightop Health Clinic) is seeking a dedicated and compassionate Licensed Therapist, who is passionate about delivering high quality care, to join our integrative and collaborative outpatient psychiatry practice in Austin Texas! At Roots Behavioral Health, our goal is to establish a new standard for a positive and supportive culture, allowing therapists to truly thrive in their practice so that the patients served will maximally benefit from treatment. Our clinician-centric approach is at the core of our mission. We believe that when our clinicians, providers, and support staff feel valued and connected, patient outcomes are maximized. We value your professional development through collaboration, and access to a community of renowned clinical leaders, passionate peers, and supportive business partners who manage the administrative components of your practice so you can focus on patient care. Our ideal candidate will work closely with patients to provide support and assistance in their mental health journey. This role involves direct interaction with individuals facing various mental health challenges and will provide outpatient counseling services to adults. Hightop Health PERKS: • Competitive Compensation, • Part Time to start with the potential to grow into full time, if desired, • Enjoy Work/Life Balance, • Flexibility and Autonomy in your schedule, • In-house learning opportunities, • Conduct weekly individual psychotherapy sessions with patients on caseload, appropriately and timely documenting the sessions, • Develop, implement, and monitor personalized treatment plans. regularly assess and document patient progress toward their goals, making necessary adjustments to treatment plans to ensure optimal outcomes and enhanced overall well-being., • Provide evidence-based therapy interventions to individuals, incorporating various directive modalities such as Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), and other eclectic therapeutic approaches., • Experience with or willing to learn Ketamine assisted psychotherapy, • Collaborate with an interdisciplinary team of healthcare professionals- including psychiatrists, nurses and other healthcare professionals to ensure comprehensive patient care and optimize treatment effectiveness., • Maintain accurate and timely documentation of clinical services in the electronic health record in accordance with regulatory standards., • Operate within the core values of respect and care for others., • Other duties as assigned. Ideal Candidate: • Required: Masters or doctoral degree in Counseling, Social Work, Psychology, or related field, • Current and full licensure as a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), • Bi-lingual preferred, • Strong clinical assessment and diagnostic skills, emphasizing program specific assessment, risk assessment, and outcome measures., • Expert clinical engagement skills with patients and supports, • Commitment to maintain ethical standards and confidentiality, • Proficiency in delivering evidence-based therapy modalities, • Excellent communication and interpersonal skills, • Ability to work effectively as part of a multidisciplinary team About Hightop Health: Hightop Health is the premier outpatient mental health group committed to setting the standard for what better mental health care looks like. Hightop Health’s Centers of Excellence offer cutting-edge research, advanced treatment options, and industry-leading expertise, setting the standard for superior mental health care. Our mission is to change lives with comprehensive, evidence-based, integrated mental health care, while creating an inspiring and innovative workplace culture that is both clinician-centric and patient outcome-driven. We believe everyone deserves access to mental health care that works—provided by top-tier clinicians who truly care—and treatment plans as unique as our patients, even for the most challenging conditions. HTH is founded on the principles of evidence-based medical practices, measurement-driven care, and simultaneous treatment of the mind and body. Our Integrative Psychiatry approach intercalates lifestyle medicine with cutting-edge biological and psychological interventions. We measure patient outcomes and modify individualized treatment plans based on data. We believe we have created an environment in which psychiatric physicians can practice the best psychiatry possible while the business aspects of practice are managed by the interdisciplinary team. For more information:

Job Description Overview Licensed Clinical Social Worker - PRN - Austin, TX! Who we are looking for: • Must be a "Licensed Clinical Social Worker" (LCSW) to provide specialized mental health counseling to clients recovering from a catastrophic injury or illness., • Serve as the primary treating therapist from evaluation to discharge to provide continuity of care as part of a collaborative rehab team, • Provide therapeutic interventions to support social and emotional adjustment & community resources that address the patient’s goals, • Knowledge of neurorehabilitation techniques (TBI/CVA) is a valuable What will you get: • Flexible Schedule Created by You, • Paid per hour (not just per visit), • No weekends, evenings, or holidays, • Drive Time Reimbursed at Clinical Rate & Mileage Reimbursement, • Collaborative Team Environment, • Educational Programs, • Growth/Advancement Opportunities Responsibilities What you will do: (responsibilities listed are included but not limited to) • Performs comprehensive evaluations, assessing the social, emotional and support needs of the patients and their families, • Sets measurable objectives that are formulated in conjunction with the rehab team, • Assists the physician and other health team members in understanding the significant social and emotional factors related to the patient's health problems, • Instructs/counsels’ patients and families in treating and coping with social and emotional response connected with illnesses, • Participates in care coordination activities and acts as a resource to other health team members in the identification and resolution of patient needs, • Identifies and assists the patient and/or family to utilize appropriate community resources to achieve measurable objectives Qualifications What you’ll need: • Master's Degree in Clinical Social Work (LCSW), • Current Licensed Clinical Social Worker Licensure in the state of practice, • Minimum of one year experience in a rehabilitation setting serving individuals who have experienced a traumatic brain injury, spinal cord injury or acute diagnosis, • Current BLS (Basic Life Support) First Aid and CPR certification required, • Ability to lift 50 pounds, • Moving, lifting, or transferring of patients which may involve lifting of up to 100 pounds following safety procedures, • Duties require fine motor skills, visual acuity, and walking/ standing for extended periods, • Additional physical requirements include pushing/pulling, bending/stooping, reaching, kneeling, and positioning frequently at times

Job Description Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with expertise in serving LGBTQIA+ people and those impacted by HIV. Kind Clinic proudly serves Texas with four vibrant locations: two in Austin, one in San Antonio, and another in Dallas plus virtual care services available to all residents across Texas. Bolstered by Waterloo Counseling Center and a passionate team of over 250 dedicated employees and volunteers, THA is at the forefront of promoting healthcare equity and accessibility throughout the state. Read more about THA here: . THA is seeking a Bilingual Patient Support Center Representative to answer phones for multiple clinic locations and handles all day-to-day administrative tasks required to keep the clinics running smoothly. This person’s primary responsibility is to attend to patients on the phone, coordinates and organizes appointments, and document interactions to facilitate the smooth running of the in-clinic healthcare environment and delivery of high-quality patient care. This position will support the call center primarily but will also be working in clinic and assisting with front desk in-clinic coverage, based on staffing. Candidates must be in the Austin Metro area and have the ability to commute to clinic as needed. What you would do: • Conduct incoming and outgoing calls as needed to respond to inquiries made by patients, vendors, insurance companies and other medical facilities, • Schedule/reschedule patient appointments per stated guidelines, • Accurately register patients in electronic health record according to established protocols, • Set appropriate expectations to patients regarding the patient visit, • Maintain and manage patient records with minimal errors, • Conduct all patient interactions in a manner that is patient-centered, reflective of THA/Kind Clinic values, and ensures highest level of patient satisfaction, • Safeguard patient privacy and confidentiality, • Continuously meet or exceed organization defined metrics regarding call/patient interactions, • Resolve patient complaints and escalate to additional leadership support as needed, and within appropriate timeframe, • Actively engage in a quality improvement culture within department/organization and participate in identified quality improvement activities, • Travel to and from Clinic to provide reception coverage: greeting patients, scheduling appointments, maintaining clean reception area, and checking patients in and out for appointments, as well as other related duties when needed., • Report all qualified travel expenses and mileage in accordance with applicable rules and policies, • Assist Patient Support Center leadership in creating processes and systems that facilitate optimal Patient Support Center flow, • Assist other members of the Patient Support Center and clinic reception as needed, • Perform other duties as assigned Compensation Based on the position’s duties and requirements, this role has a starting hourly rate of $21.24. The initial hourly rate will be determined by the selected candidate’s qualifications and relevant experience. Requirements Your previous work life and education must include: • High School Diploma, • 1 year experience in a medical setting & or call center experience, • Knowledge of medical terminology, procedures and diagnosis, • Knowledge of computer and relevant software applications, • Knowledge of general administrative and clerical procedures, • Bilingual in English and Spanish Your previous work life and education would ideally include: • Prior experience in a non-profit organization, • Prior experience working with historically underserved populations, • Working knowledge of HIPAA regulations, • Working knowledge of Athena electronic medical record, • Working knowledge of healthcare insurance preferred, • 2+ years of experience in working with diverse populations, including LGBTQ+ and other marginalized populations Knowledge Skills and Abilities • Must have basic PC skills that include a combination of working in a Windows Operating System and Microsoft Outlook, Word, and Excel., • Understands the importance of maintaining confidentiality; able to maintain confidentiality under HIPAA standards., • Must have the ability to exercise a high degree of diplomacy and tact; excellent customer services and interpersonal communication skills; Cultural sensitivity and demonstrated ability to work with diverse people groups., • Well-developed verbal and written communication skills in English; Additional language abilities desirable., • Ability to work well under pressure with minimal supervision., • Ability to effectively interact with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes, those in crises or resistant or negative toward organizations., • Ability to apply time management practices to prioritize, schedule and complete work effectively to comply with mandated policies and deadlines., • Ability to work on multiple tasks or parts of tasks simultaneously to ensure timely completion of work activities., • Must be able to work productively with other departments and employees., • Ability to work with professionals from various partners and organizations., • Usually works forty (40) hours per week, some weekends may be required., • Ability to successfully manage conflict, negotiating “win-win” solutions., • Must be able to multi-task, prioritize with strong time management skills., • Exceptional follow-through on tasks and assignments, • Must possess leadership qualities and be able to supervise and secure the cooperation of staff Physical Requirements/Environmental Conditions Perform the following with or without reasonable accommodations: • Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, grasp, and be able to perceive the attributes of objects such as size, shape, temperature, and/or texture by touching with skin, particularly that of the fingertips., • Ability to express and exchange ideas via spoken word during activities in which they must convey detail or important spoken instructions to others accurately, sometimes quickly and loudly., • Hearing to perceive the nature of sound with no less than 40 db loss @ Hz, 1000 Hz, and 2000 Hz with or without correction; ability to perceive detailed information orally and make fine discriminations in sound., • Perform repetitive motions with wrists, hands, and fingers. Individual must be able to exert up to 100 pounds of force occasionally and to be able to lift, carry, push, pull, or otherwise move objects., • Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks, as well as inspect and analyze., • Must be able to work and concentrate amidst distractions such as noise, conversation, and foot traffic; ability to handle interruptions often and be able to move from one task to another., • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (403b), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Holidays), • Short-Term & Long-Term Disability, • Training & Development, • Parental Leave, • Longevity Pay Applicant Information: • Submitting official transcripts, diplomas, certifications and licenses may be required prior to final offer. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance., • Information regarding employment history as it relates to the qualifications of the position may be needed for employment verification.

Job Description Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with expertise in serving LGBTQIA+ people and those impacted by HIV. Kind Clinic proudly serves Texas with four vibrant locations: two in Austin, one in San Antonio, and another in Dallas plus virtual care services available to all residents across Texas. Bolstered by Waterloo Counseling Center and a passionate team of over 250 dedicated employees and volunteers, THA is at the forefront of promoting healthcare equity and accessibility throughout the state. Read more about THA here: . The Clinical Education Manager (CEM) provides leadership, oversight, and operational management of the organization’s clinical education and workforce competency program. The CEM functions as a clinical education leader and subject matter expert, supporting workforce development across all clinical disciplines including nursing, medical assistants, laboratory staff, and providers. This role is responsible for designing, implementing, and evaluating a comprehensive clinical education framework that ensures all clinical personnel maintain the knowledge, skills, and competencies required to deliver high-quality, evidence-based care. The role reports to the System Director of Clinical Quality (SDCQ), and collaborates closely with the Chief Medical Officer (CMO), Nursing Leadership, and Operations leadership to align education initiatives with regulatory requirements, quality improvement priorities, and strategic organizational goals. Core Functions Clinical Education Program Leadership • Develop, implement, and maintain a comprehensive clinical education and competency program for all direct patient care staff across Kind Clinic locations., • Establish standardized clinical training protocols, competency frameworks, and continuing education requirements aligned with organizational policies and regulatory standards., • Ensure clinical education programs support compliance with federal, state, and grant requirements including Ryan White, HRSA, DSHS, OSHA, CLIA, HIPAA, and applicable Texas regulations., • Monitor emerging trends, research, and advancements in clinical education and healthcare delivery and incorporate best practices into training programs., • Lead and maintain the preparation, facilitation, documentation, and evaluation of structured clinical training and competency validation activities across the organization for nursing, medical assistant, and laboratory staff, including direct observation, skills validation, and chart review., • Conduct ongoing education program evaluations, audits, and gap analyses to ensure training effectiveness., • Assess training needs for new and existing employees using competency assessments, performance data, and quality metrics., • Develop and maintain training materials including clinical manuals, job aids, competency checklists, and educational resources., • Provide direct instruction through classroom training, clinical simulation, skills labs, and in-clinic training environments., • Coordinate and deliver American Heart Association Basic Life Support (BLS) for Healthcare Providers certification and renewal for clinical staff., • Organize internal and external continuing education workshops, clinical training sessions, and professional development programs., • Provide coaching, remediation, and professional development plans when competency gaps are identified., • Maintain documentation of training completion, competency validation, and continuing education compliance., • Develop clinical staff as preceptors and mentors, serving as subject matter experts and internal educators to promote distributed clinical leadership. New Employee Clinical Onboarding • Lead clinical onboarding and orientation programs for new clinical staff including Registered Nurses, Medical Assistants, and laboratory personnel. Delegating mentors/preceptors as appropriate while providing oversight and/or direct training., • Coordinate provider onboarding programs (APRN, PA, MD/DO), including training, workflow orientation, and 90-day clinical shadowing evaluations in collaboration with the Medical Director, Chief Medical Officer, and System Director of Clinical Quality., • Support the PAC Nurse Manager with nursing orientation, training, and competency evaluation processes., • Ensure onboarding programs include EMR competency, standardized clinical workflows, infection control practices, and regulatory compliance training. Organizational Leadership & Professional Representation • Lead or support quality improvement initiatives related to clinical competency, training effectiveness, and patient safety outcomes., • Collaborate with the System Director of Clinical Quality, nursing leadership, and operations teams to integrate clinical education into quality improvement initiatives and patient safety efforts., • Participate in the development and revision of clinical policies, procedures, and standing delegation orders to ensure education programs reflect current regulatory requirements and evidence-based practice., • Serve as a liaison between frontline clinical staff and clinical informatics/technology teams to support adoption and optimization of clinical technologies and EMR systems., • Assist with clinical workflow training related to EMR configuration, documentation standards, and clinical decision support tools., • Participate in organizational committees, quality councils, and strategic planning initiatives related to clinical workforce development., • Represent the organization in professional forums, conferences, and external collaborations related to clinical education and workforce competency., • Promote best practices in HIV/STI prevention, treatment, and culturally competent care for LGBTQ+ and underserved populations., • Travel between clinic locations (approximately 25%) to conduct training, competency observations, and staff support., • Maintain all required professional licensure and certifications., • Other Duties as assigned. Compensation Based on the position’s duties and requirements, this role has a starting annual salary of $95,000. The initial salary will be determined by the selected candidate’s qualifications and relevant experience. Requirements Education and/or Licensure • Nursing degree, BSN or higher with active RN or APRN licensure in the state of Texas., • AHA BLS for HCP required, instructor certification preferred., • Certification in Nursing Education or related field (required within 18 months of hire). Experience • 5+ years patient care experience in an outpatient clinic setting., • 2+ years of experience in working with diverse populations, including LGBTQ+ and other marginalized populations., • Experience in HIV prevention and treatment services, FQHC or STI/HIV testing and treatment clinic, preferred. Ideal Candidate • Has experience in clinical education or nursing leadership in the outpatient setting., • Is a super-user for AthenaOne EMR (or other EMR in the outpatient setting), • Master’s degree in Nursing Education or relevant nursing degree preferred. Knowledge Skills and Abilities • Must have basic PC skills that include a combination of working in a Windows Operating System and Microsoft Outlook, Word, and Excel., • Understands the importance of maintaining confidentiality; able to maintain confidentiality under HIPAA standards., • Must have the ability to exercise a high degree of diplomacy and tact; excellent customer services and interpersonal communication skills; Cultural sensitivity and demonstrated ability to work with diverse people groups., • Well-developed verbal and written communication skills in English; Additional language abilities desirable., • Ability to work well under pressure with minimal supervision., • Ability to effectively interact with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes, those in crises or resistant or negative toward organizations., • Ability to apply time management practices to prioritize, schedule and complete work effectively to comply with mandated policies and deadlines., • Ability to work on multiple tasks or parts of tasks simultaneously to ensure timely completion of work activities., • Must be able to work productively with other departments and employees., • Ability to work with professionals from various partners and organizations., • Usually works forty (40) hours per week, some weekends may be required., • Ability to successfully manage conflict, negotiating “win-win” solutions., • Must be able to multi-task, prioritize with strong time management skills., • Exceptional follow-through on tasks and assignments., • Must possess leadership qualities and be able to supervise and secure the cooperation of staff. Physical Requirements/Environmental Conditions Perform the following with or without reasonable accommodations: • Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, grasp, and be able to perceive the attributes of objects such as size, shape, temperature, and/or texture by touching with skin, particularly that of the fingertips., • Ability to express and exchange ideas via spoken word during activities in which they must convey detail or important spoken instructions to others accurately, sometimes quickly and loudly., • Hearing to perceive the nature of sound with no less than 40 db loss @ Hz, 1000 Hz, and 2000 Hz with or without correction; ability to perceive detailed information orally and make fine discriminations in sound., • Perform repetitive motions with wrists, hands, and fingers. Individual must be able to exert up to 100 pounds of force occasionally and to be able to lift, carry, push, pull, or otherwise move objects., • Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks, as well as inspect and analyze., • Must be able to work and concentrate amidst distractions such as noise, conversation, and foot traffic; ability to handle interruptions often and be able to move from one task to another., • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (403b), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Holidays), • Short-Term & Long-Term Disability, • Training & Development, • Parental Leave, • Longevity Pay Applicant Information • Submitting official transcripts, diplomas, certifications and licenses may be required prior to final offer. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance., • Information regarding employment history as it relates to the qualifications of the position may be needed for employment verification., • The applicant selected for employment is subject to a pre-employment background check. A history of conviction may not automatically disqualify an applicant. Applicants with a history of conviction may be considered on a case-by-case basis, after individualized assessment of factors including the nature of the conviction, the job duties and responsibilities, the length of time since the conviction, and evidence of mitigation or rehabilitation. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted. EEO Statement: Texas Health Action is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Job Description Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with expertise in serving LGBTQIA+ people and those impacted by HIV. Kind Clinic proudly serves Texas with four vibrant locations: two in Austin, one in San Antonio, and another in Dallas plus virtual care services available to all residents across Texas. Bolstered by Waterloo Counseling Center and a passionate team of over 250 dedicated employees and volunteers, THA is at the forefront of promoting healthcare equity and accessibility throughout the state. Read more about THA here: . Texas Health Action is seeking a Bilingual Patient Advocate (Spanish & English) to optimize the patient experience, helping them navigate the complex healthcare system—from insurance coverage to linkage to medical and supportive social services. Bilingual Patient Advocates meet one-on-one with patients, helping them understand their options for care. Core Functions: • Supports status-neutral engagement activities that involve access to HIV biomedical interventions for prevention and care services;, • Provides direct care to individuals wishing to engage in services including, but not limited to conducting intake and assessments for HIV care, PrEP/PEP and/or gender-affirming care, delivering brief individual and group interventions sessions, providing sexual health education and counseling, assisting patients with navigating insurance/benefits , participating in community engagement and outreach, and scheduling appointments ;, • Identifies and addresses a patient’s psychosocial barriers to accessing care and facilitates linkage to supportive services and relevant programs;, • Monitors issues affecting patient access, adherence, and/or retention in care. Maintains up-to-date knowledge of internal and external resources to ensure the continuum of care obtained and works to remove any barriers to services;, • Collects and analyzes data to identify program progress, and effectively manages operations by utilizing quality improvement tools;, • Acts as a liaison between local agencies with the functions and operations of the program;, • Interprets program guidelines, policies, and procedures for operations;, • Participates in quality improvement efforts by assisting in making required adjustments and promoting program innovation. Helps to establish and implement goals, objectives, policies, procedures, and systems for the clinic;, • Maintains confidentiality and HIPAA compliance according to the clinic’s policies and procedures ; and, • Performs related duties and fulfills responsibilities as required. Compensation: Based on job duties and requirements, this position has an hourly pay range of $21.70 to $24.30 per hour. Initial placement within this range will be based on hired candidate's qualifications and relevant experience. Requirements Job Requirements: • Education and/or Licensure – Bachelor’s degree in a social science or public health discipline. Two-year degree with licensure and/or four years of relevant work experience will be considered in lieu of a Bachelor’s degree. Basic Life Support (BLS) certification required or must be obtained before start date., • Experience – 1+ year(s) of direct experience with HIV counseling and testing and/or case management. Knowledge of insurance navigation and appointment scheduling. 2+ years of experience in working with diverse populations, including LGBTQIA+ and communities of color, within a human service field, such as social work, psychology, counseling and/or public health required. (4+ years of part-time work/volunteer experience may be considered in lieu of 2+ years of experience). Ability to perform phlebotomy, or a willingness to be trained in phlebotomy. Experience in healthcare is preferred but not required. Experience with LGBTQIA+ and/or other marginalized communities a strong plus. Demonstrated experience taking initiative and exercising independent judgment, decision-making, and problem-solving expertise., • Additional Requirements – Bilingual (English/Spanish) Required. Familiarity and experience using a trauma-informed approach to working with individuals. Experience and comfort in issues related to substance use, harm reduction, homelessness, mental health, and LGBTQIA+ communities. Knowledge Skills and Abilities • Must have basic PC skills that include a combination of working in Microsoft Windows operating systems and Microsoft Outlook, Word, and Excel., • Understands the importance of maintaining confidentiality; able to maintain confidentiality under the Health Insurance Portability and Accountability Act (HIPAA) standards., • Must have the ability to exercise a high degree of diplomacy and tact; excellent customer service and interpersonal communication skills; Cultural sensitivity and demonstrated ability to work with diverse people groups., • Experience working with an ethnically, culturally, and racially diverse work staff., • Well-developed verbal and written communication skills in English; Additional language abilities desirable. Ability to work well under pressure and with minimal supervision., • Ability to effectively interact with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes, those in crisis, or those resistant of or negative toward (healthcare or social service?) organizations., • Ability to apply time management practices to prioritize, schedule, and complete work effectively to comply with mandated policies and deadlines., • Ability to deal effectively with stress relating to the changing organizational, personnel, and healthcare environment., • Ability to work on multiple tasks or parts of tasks simultaneously to ensure timely completion of work activities., • Must be able to work productively with other departments and employees., • Ability to work with professionals from various partners and organizations., • Available 40 hours a week, with flexibility to work some evenings and weekends. ., • Ability to successfully manage conflict and negotiate “win-win” solutions., • Must be able to multi-task, prioritize activities, And manage time effectively., • Exceptional follow through on tasks and assignments. Physical Requirements/Environmental Conditions Perform the following with or without reasonable accommodations: • Ability to express and exchange ideas via spoken word during activities in which they must convey detail or important spoken instructions to others accurately, sometimes quickly and loudly., • Hearing to perceive the nature of sound with no less than 40 db loss @ Hz, 1000 Hz, and 2000 Hz with or without correction; ability to perceive detailed information orally and make fine discriminations in sound., • Perform repetitive motions with wrists, hands, and fingers. Individual must be able to exert up to 50 pounds of force occasionally and to be able to lift, carry, push, pull, or otherwise move objects., • Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks, as well as inspect and analyze., • Must be able to work and concentrate amidst distractions such as noise, conversation, and foot traffic; ability to handle interruptions often and be able to move from one task to another., • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (403b), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Holidays), • Short-Term & Long-Term Disability, • Training & Development, • Parental Leave, • Longevity Pay Applicant Information: • Submitting official transcripts, diplomas, certifications and licenses may be required prior to final offer. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance., • Information regarding employment history as it relates to the qualifications of the position may be needed for employment verification., • The applicant selected for employment is subject to a pre-employment background check. A history of conviction may not automatically disqualify an applicant. Applicants with a history of conviction may be considered on a case-by-case basis, after individualized assessment of factors including the nature of the conviction, the job duties and responsibilities, the length of time since the conviction, and evidence of mitigation or rehabilitation. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted. EEO Statement: Texas Health Action is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Job Description Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with expertise in serving LGBTQIA+ people and those impacted by HIV. Kind Clinic proudly serves Texas with four vibrant locations: two in Austin, one in San Antonio, and another in Dallas plus virtual care services available to all residents across Texas. Bolstered by Waterloo Counseling Center and a passionate team of over 250 dedicated employees and volunteers, THA is at the forefront of promoting healthcare equity and accessibility throughout the state. Read more about THA here: . The Community Health Worker (CHW) Supervisor is responsible for the day-to-day management of the Kind Clinic Community Health Workers, as well as assist with linkage and retention efforts for primary HIV medical care, including those newly diagnosed, recently incarcerated, and/or out-of-care persons living with HIV (PLWH). The CHW Supervisor will work with various Kind Clinic departments to enhance and maximize the patient experience while meeting and complying with all local, state, and federal funding requirements. This position will report to the Director of Community Health. Up to 25% travel to Kind Clinic locations in other cities may be required. Core Functions • Perform Ryan White early intervention program duties such as gathering and completing eligibility paperwork, conducting acuity and comprehensive assessments, care planning, and scheduling and attending HIV primary care medical visits at client’s medical provider of choice., • Conduct health literacy assessments, relay HIV and sexual health education, and provide health literacy and medication adherence counseling., • Implement innovative strategies to reach out-of-care individuals who are not currently accessing HIV prevention and care services and collaborate with partner organizations to locate PLWH who are out-of-care and successfully relinking them to care., • Deliver HIV and STI testing and harm reduction counseling by utilizing evidence-based interventions and approved testing technology; Some home visits may be required to perform phlebotomy functions., • Conduct community outreach with specific intentions to connect with hard-to-reach populations, including but not limited to, individuals experiencing homelessness and/or who were recently released from incarceration., • Contribute and assist in meeting agency and grant guidelines and outcomes as established by the Director of Community Health., • Key alpha numeric data into internal and external databases accurately., • Monitor, control, and prepare data for weekly, monthly, quarterly, and/or annual submission to grant funders, as well as supporting on-going data requests from the Director of Community Health, • Perform data integrity and quality audits; manage records maintenance and clean up, • Attend interdisciplinary team meetings to discuss difficult client cases and strategize for best practice interventions to support clients in their health outcomes., • Collaborate with Kind Clinic Advocates/Case Managers, Medical Social Workers, Medical Assistants, and clinical staff to provide seamless systems of care for clients. This role is highly collaborative., • Ensure understanding of department and agency funder’s specific requirements and deliverables, including but not limited to DSHS, Ryan White, NOVA, and 340B, and monitors for continued grant and programmatic compliance., • Maintain a system of confidentiality according to the clinic's policies and procedures and HIPAA compliance., • Participate in various grant audits to ensure accuracy of processes and reporting. Help facilitate process, data entry, and reporting improvements., • Ensure confidentiality of protected health information and provides guidance for staff to comply with HIPAA and other policy and procedures., • Organize and plan CHW operations and facilitate solutions to system and workflow issues., • Assist the Director of Community Health in ensuring policies and procedures are followed, developing new policies and procedures as necessary, developing and tracking key performance indicators for the department, and implementing strategies to reach departmental goals., • Provide supervision, direction, and guidance to CHWs. Responsible for all personnel actions for the department including but not limited to interviewing, hiring, scheduling, performance improvement, training, timekeeping, and evaluating performance of staff., • Contribute to an environment that supports patient care that is sex positive, free of shame, stigma, or judgement, and elevates the patient as part of the care team., • Other duties as assigned. Compensation Based on the position’s duties and requirements, this role has a starting hourly rate of $25.00. The initial hourly rate will be determined by the selected candidate’s qualifications and relevant experience. Requirements Education & Certification • Bachelor’s Degree in human services (social work, psychology, counseling, mental health, health education, healthcare administration, public health) or related field. Up to four years of relevant work experience may be substituted for degree requirement., • Current certification as a Community Health Worker or willingness to acquire the CHW certification with 12 months of hire. Possess/maintain phlebotomy certification, qualifications and requirements; or, obtain phlebotomy certification., • Possess/maintain phlebotomy certification, qualifications and requirements; or, obtain phlebotomy certification. Experience • A minimum of two years working in public health, social service, health promotion, HIV prevention and care, and/or customer service required in addition to degree/work experience above., • Experience with LGBTQIA+ and/or other marginalized communities a strong plus., • Bilingual Spanish proficiency strongly preferred., • Microsoft Office Skills with an ability to become familiar with company specific programs or software. Additional Requirements • Must have and be able to maintain a valid Texas driver’s license, personal liability insurance, and a safe driving record with access and willingness to use a personal vehicle for work-related travel., • Typical work schedule is Monday through Friday, 9:00 AM to 6:00 PM; evenings, nights, and weekends, occasional on-call as needed, • Frequent interaction with internal and external partners, clients, and volunteers Knowledge Skills and Abilities • Must have basic PC skills that include a combination of working in a Windows Operating System and Microsoft Outlook, Word, and Excel., • Understands the importance of maintaining confidentiality; able to maintain confidentiality under HIPAA standards., • Must have the ability to exercise a high degree of diplomacy and tact; excellent customer services and interpersonal communication skills; Cultural sensitivity and demonstrated ability to work with diverse people groups., • Well-developed verbal and written communication skills in English; Additional language abilities desirable., • Ability to work well under pressure with minimal supervision., • Ability to effectively interact with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes, those in crises or resistant or negative toward organizations., • Ability to apply time management practices to prioritize, schedule and complete work effectively to comply with mandated policies and deadlines., • Ability to work on multiple tasks or parts of tasks simultaneously to ensure timely completion of work activities., • Must be able to work productively with other departments and employees., • Ability to work with professionals from various partners and organizations., • Usually works forty (40) hours per week, some weekends may be required., • Ability to successfully manage conflict, negotiating “win-win” solutions., • Must be able to multi-task, prioritize with strong time management skills., • Exceptional follow-through on tasks and assignments, • Must possess leadership qualities and be able to supervise and secure the cooperation of staff Physical Requirements/Environmental Conditions Perform the following with or without reasonable accommodations: • Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, grasp, and be able to perceive the attributes of objects such as size, shape, temperature, and/or texture by touching with skin, particularly that of the fingertips., • Ability to express and exchange ideas via spoken word during activities in which they must convey detail or important spoken instructions to others accurately, sometimes quickly and loudly., • Hearing to perceive the nature of sound with no less than 40 db loss @ Hz, 1000 Hz, and 2000 Hz with or without correction; ability to perceive detailed information orally and make fine discriminations in sound., • Perform repetitive motions with wrists, hands, and fingers. Individual must be able to exert up to 100 pounds of force occasionally and to be able to lift, carry, push, pull, or otherwise move objects., • Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks, as well as inspect and analyze., • Must be able to work and concentrate amidst distractions such as noise, conversation, and foot traffic; ability to handle interruptions often and be able to move from one task to another., • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (403b), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Holidays), • Short-Term & Long-Term Disability, • Training & Development, • Parental Leave, • Longevity Pay Applicant Information • Submitting official transcripts, diplomas, certifications and licenses may be required prior to final offer. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance., • Information regarding employment history as it relates to the qualifications of the position may be needed for employment verification., • The applicant selected for employment is subject to a pre-employment background check. A history of conviction may not automatically disqualify an applicant. Applicants with a history of conviction may be considered on a case-by-case basis, after individualized assessment of factors including the nature of the conviction, the job duties and responsibilities, the length of time since the conviction, and evidence of mitigation or rehabilitation. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted. EEO Statement: Texas Health Action is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Job Description:\n\nTexas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with expertise in serving LGBTQIA+ people and those impacted by HIV. Kind Clinic proudly serves Texas with four vibrant locations: two in Austin, one in San Antonio, and another in Dallas plus virtual care services available to all residents across Texas. Bolstered by Waterloo Counseling Center and a passionate team of over 250 dedicated employees and volunteers, THA is at the forefront of promoting healthcare equity and accessibility throughout the state. Read more about THA here: . The Associate Director of Clinical Nursing Services is responsible for system-wide clinical oversight, professional nursing practice leadership, and competency assurance for all nursing staff across Texas Health Action services in Texas. This role provides authoritative clinical direction, nursing practice standards, and clinical escalation support across multiple operational settings while preserving existing operational reporting structures. Core Functions Nursing Operations & Workforce ManagementSupport nurse staffing models and deployment in partnership with Clinic Administrators and Clinical Operations leadership to ensure safe, effective clinic operations.Work in tandem with operational managers and the Patient Access Nurse Manager to ensure adequate nurse staffing for clinical operations.Serve as the direct clinical supervisor for clinic-based and outreach nursing staff, with authority over nursing practice standards, clinical competency validation, delegation, and remediation related to clinical performance.Plan regular nurse team meetings and agendas for team building, professional development, and communication.Perform both direct and non-direct patient care nursing tasks as staffing requires, with direct care serving as a secondary function to leadership responsibilities.Ensure initial and ongoing clinical competency validation for nursing staff in collaboration with the Clinical Education Manager, including documentation of clinical skills, delegation competency, and role-specific requirements across clinics, Patient Support Center, and outreach programs. Clinical Practice OversightMaintain clinical credibility through observation and limited direct patient care as needed.Ensure compliance with Texas nursing scope of practice requirements for RNs, LVNs, and MAs.Maintain clinical competencies through direct-care observation and/or practice within the clinics. Serve as the primary clinical escalation point for nursing-related clinical questions, adverse events, and patient safety concerns.Participate in recurring Kind Clinic manager meetings to ensure cohesive clinical–administrative care coordination and delivery.Serve as the organizational subject matter expert (SME) on Texas Board of Nursing rules, scope of practice, delegation standards, and supervision requirements, ensuring consistent interpretation and application across all clinical settings.Establish, oversee, and periodically review nursing delegation frameworks and the implementation of physician-issued standing delegation orders (SDOs), in collaboration with Medical Directors, in accordance with Texas Board of Nursing and Texas Medical Board requirements and evidence-based care models. Professional Accountability & Safe PracticePromote a culture of safe nursing practice and professional accountability consistent with Texas Board of Nursing standards.Support nursing staff in exercising professional judgment, including the duty to question orders or operational directives that may place patients at risk.Ensure mechanisms exist for nurses to escalate clinical concerns without fear of retaliation. Matrixed Clinical AuthorityExercise system-wide clinical authority over nursing practice and nursing personnel for all RNs and LVNs, regardless of local operational reporting relationships. Ensure that MA clinical activities are performed in accordance with physician-issued standing delegation orders and under appropriate licensed provider supervision and monitor adherence to established clinical protocols.Non-clinical administrative supervision, scheduling, timekeeping, and HR process management remain the responsibility of the respective site operational leader (e.g., Clinic Administrator, Director of Patient Access, Director of Community Health).Provide clinical direction, guidance, and escalation support to nursing staff embedded in:Clinic operationsPatient Support Center Outreach and community-based servicesPartner with unlicensed operational leaders to address performance issues that involve both clinical and administrative components, with clear delineation of responsibilities.Ensure appropriate clinical supervision of nursing staff consistent with Texas Board of Nursing requirements, including availability for consultation, oversight of delegated tasks, and intervention when nursing practice is unsafe.This role does not supervise or direct the clinical practice of physicians or advanced practice providers; medical decision-making authority remains with Medical Directors and licensed providers in accordance with Texas Medical Board requirements.Escalate unresolved clinical practice concerns to the CMO for final clinical authority, and escalate operational, quality, or regulatory matters through the appropriate leadership channels, consistent with the organization’s matrixed governance structure. Quality, Safety & Regulatory Compliance (Implementation Role)Partner with the System Director of Clinical Quality Improvement to support audits, chart reviews, quality improvement initiatives, and ongoing monitoring of nursing practice, while maintaining separation between audit functions and nursing remediation responsibilities.Participate in nursing-focused chart reviews and incident analyses in collaboration with the System Director of Clinical Quality Improvement, utilizing established review tools, methodologies, and reporting thresholds.Design and implement nursing practice improvement and corrective action plans in response to identified findings, ensuring timely remediation and sustained adherence to clinical standards.Compile data related to audits and reports and support corrective action plans as needed.Support the System Director of Clinical Quality Improvement in the development and standardization of organization-wide clinical policy frameworks and clinical practice standards.Collaborate with the Clinical Compliance Manager on policies required for regulatory and statutory compliance.Own the implementation, training, and adherence monitoring of nursing-specific policies, standard operating procedures (SOPs), and delegation workflows across all care delivery settings.Collaborate closely with the Clinical Compliance Manager, who retains primary responsibility for regulatory interpretation, external reporting, and oversight of compliance programs, to ensure nursing adherence to and operational implementation of, but not limited to:Texas Administrative Code and Board of Nursing requirementsDSHS STI/HIV Program inclusive of Texas Infertility Prevention Project (TIPP)Adult Safety Net (ASN) vaccine program and Vaccine Management Plan (VMP) Class D Pharmacy regulationsTexas ImmTrac2 immunization reportingTexas DSHS notifiable condition reportingLead nursing-focused remediation and corrective action plans resulting from audits, incidents, or regulatory findings.Oversees the organization’s Nursing Peer Review program in accordance with Texas Occupations Code and Texas Administrative Code. Cross-Functional Leadership & CommunicationPartner closely with Clinic Administrators to balance clinical quality, patient experience, and operational flow without direct supervisory authority over administrative staff.Hiring decisions and overall performance management are conducted in shared partnership between the Associate Director of Clinical Nursing Services and the applicable operational leader, with clinical performance components led by the Associate Director of Clinical Nursing Services and administrative components led by the operational supervisor.Communicate appropriately and tactfully with staff, consultants, patients, partners, and community.Escalate unresolved nursing practices or patient safety concerns through the clinical leadership chain when operational constraints conflict with safe nursing practices.Reduce conflict and increase patient and staff satisfaction whenever possible.Participate in and facilitate in-services, trainings, and meetings as needed.Perform other duties as assigned. Compensation Based on the position’s duties and requirements, this role has a starting annual salary of $102,335. The initial salary will be determined by the selected candidate’s qualifications and relevant experience. Requirements Education & LicensureBSN (Bachelor of Science in Nursing)Active, unrestricted Texas RN license required. Experience5+ years patient care experience in an outpatient clinic setting required.2+ years of experience in working with diverse populations, including LGBTQIA+ and other marginalized populations. Microsoft Office Skills with an ability to become familiar with company or position specific programs or software. Additional Preferred Requirements Experience as a clinical nurse manager and MSN (Master of Science in Nursing) are preferred; however, a combination of education, relevant certifications, and transferable experience will also be taken into consideration.Bilingual proficiency in English/Spanish is an asset.Experience with Athenahealth electronic medical record documentation.Experience in HIV testing, HIV services, STI testing, and treatment clinic. Knowledge Skills and AbilitiesMust have basic PC skills that include a combination of working in a Windows Operating System and Microsoft Outlook, Word, and Excel.Understands the importance of maintaining confidentiality; able to maintain confidentiality under HIPAA standards.Must have the ability to exercise a high degree of diplomacy and tact; excellent customer services and interpersonal communication skills; Cultural sensitivity and demonstrated ability to work with diverse people groups.Well-developed verbal and written communication skills in English; Additional language abilities desirable.Ability to work well under pressure with minimal supervision. Ability to effectively interact with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes, those in crises or resistant or negative toward organizations.Ability to apply time management practices to prioritize, schedule and complete work effectively to comply with mandated policies and deadlines. Ability to work on multiple tasks or parts of tasks simultaneously to ensure timely completion of work activities. Must be able to work productively with other departments and employees.Ability to work with professionals from various partners and organizations.Usually works forty (40) hours per week, some weekends may be required.Ability to successfully manage conflict, negotiating “win-win” solutions.Must be able to multi-task, prioritize with strong time management skills. Exceptional follow-through on tasks and assignmentsMust possess leadership qualities and be able to supervise and secure the cooperation of staff Physical Requirements/Environmental Conditions Perform the following with or without reasonable accommodations:Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, grasp, and be able to perceive the attributes of objects such as size, shape, temperature, and/or texture by touching with skin, particularly that of the fingertips. Ability to express and exchange ideas via spoken word during activities in which they must convey detail or important spoken instructions to others accurately, sometimes quickly and loudly. Hearing to perceive the nature of sound with no less than 40 db loss @ Hz, 1000 Hz, and 2000 Hz with or without correction; ability to perceive detailed information orally and make fine discriminations in sound. Perform repetitive motions with wrists, hands, and fingers. Individual must be able to exert up to 100 pounds of force occasionally and to be able to lift, carry, push, pull, or otherwise move objects. Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks, as well as inspect and analyze.Must be able to work and concentrate amidst distractions such as noise, conversation, and foot traffic; ability to handle interruptions often and be able to move from one task to another.While worker may possibly be subjected to temperature changes, the worker is generally not substantially exposed to adverse environmental conditions as the work is predominantly inside. BenefitsHealth Care Plan (Medical, Dental & Vision)Retirement Plan (403b)Life Insurance (Basic, Voluntary & AD&D)Paid Time Off (Vacation, Sick & Holidays)Short-Term & Long-Term DisabilityTraining & DevelopmentParental LeaveLongevity Pay Applicant InformationSubmitting official transcripts, diplomas, certifications and licenses may be required prior to final offer. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.Information regarding employment history as it relates to the qualifications of the position may be needed for employment verification.The applicant selected for employment is subject to a pre-employment background check. A history of conviction may not automatically disqualify an applicant. Applicants with a history of conviction may be considered on a case-by-case basis, after individualized assessment of factors including the nature of the conviction, the job duties and responsibilities, the length of time since the conviction, and evidence of mitigation or rehabilitation. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted. EEO Statement: Texas Health Action is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role We're currently hiring Senior Enrollment Managers across multiple Inspira Education Group brands. We're looking for a driven, entrepreneurial Senior Enrollment Manager with a strong ownership mindset. Someone who thrives in a fast-paced, mission-driven environment and is eager to help students achieve their academic dreams. You'll play a key role in driving revenue growth through inbound sales, while also helping to build and refine the systems and processes that will allow our sales function to scale in the future. This is one of the most impactful roles at Inspira. As the first point of contact for parents and students exploring our programs, you'll set the tone for their entire experience. The trust, empathy, and expertise you bring to these conversations often become the deciding factors in their choice to work with us. You'll guide them through one of the most meaningful decisions of their lives- investing in their education and future success. What You'll Do • Lead consultative intro calls (inbound) with parents and students to understand their goals, explain the admissions process, and recommend the right Inspira programs and packages based on their needs, • Own the relationship with prospective students and families from first touch through enrollment by building trust, offering guidance, and ensuring a smooth and positive experience throughout their journey, • Follow up strategically and consistently to stay connected with prospects, anticipate questions or concerns, and help them confidently decide to partner with Inspira, • Experiment and innovate—test new scripts, refine messaging, and explore creative follow-up strategies to maximize conversion rates and continuously improve the enrollment experience, • Close deals across a range of programs and services, meeting or exceeding monthly and quarterly sales goals, • Collaborate cross-functionally with the marketing, counseling, and finance teams to ensure seamless handoffs, strong alignment, and an exceptional customer experience, • Stay informed on competitor offerings and market trends; provide real-time feedback to founders and leadership to shape product, pricing, and go-to-market strategy, • Leverage HubSpot CRM to manage the full sales cycle—tracking leads, logging communications, creating email templates, forecasting revenue, and maintaining data integrity across all stages, • Forecast enrollments accurately by managing deal stages, values, and close dates in HubSpot, • Support onboarding and customer success for newly enrolled students to ensure a strong start and high satisfactionWho You Are, • 3–5 years of experience in inbound sales within a service-oriented or consultative environment, ideally with sales cycles under 2–3 months, • Proven success selling premium or high-value service packages (ACV $5,000+), with a track record of exceeding targets and delivering exceptional client experiences, • Excellent communication skills. You're confident presenting, writing, and speaking with clarity, empathy, and professionalism, • Strong CRM proficiency, preferably in HubSpot (or similar tools), with a knack for maintaining clean data and using systems to drive performance, • Comfort with data and reporting, including experience using Excel or Google Sheets to build and interpret dashboards, • Winning Attitude: You find a way to succeed. You dig deeper to understand the "why" behind a no, and you don't stop until you've found a solution, • Curiosity: You constantly push yourself to learn, experiment, and improve. You're open to new ideas and you see setbacks as opportunities to grow, • Genuine Relationships: You lead with empathy and integrity. Parents and students trust us with one of the most important decisions of their lives, and you honor that by building authentic, human connections, • Smart and Hard Work: You combine awareness and judgment with effort and discipline. You know when to think strategically and when to roll up your sleeves Why you'll love Inspira • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job Description Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with an expertise in serving LGBTQIA+ people and those impacted by HIV. THA's programs include Kind Clinic's & Waterloo Counseling Center. Read more about THA here: . Texas Health Action is seeking a Community Health Worker (CHW) to serve our Kind Clinic locations in Austin, TX. The CHW will work across clinic and program departments to directly assist individuals with linkage and retention efforts for primary HIV medical care, including those newly diagnosed, recently incarcerated, and/or out-of-care persons living with HIV (PLWH). The CHW will also assist with retention in care efforts for clients receiving biomedical interventions to reduce their risk of becoming infected with HIV, such as PrEP (pre-exposure prophylaxis) or PEP (post-exposure prophylaxis). This is a full-time, non-exempt position based out of our Kind Clinic locations, as well as in the community. To be successful as a CHW, the applicant should be able to assess the eligibility of candidates for specific programs, make recommendations, and maintain meticulous records. An outstanding candidate will demonstrate exceptional communication skills and have a high standard of accuracy. Job Summary Community Health Workers (CHW) serve our Kind Clinic locations in Austin, TX. The CHW will work across clinic and program departments to directly assist individuals with linkage and retention efforts for primary HIV medical care, including those newly diagnosed, recently incarcerated, and/or out-of-care persons living with HIV (PLWH). Core Functions: • Perform Ryan White early intervention program duties such as gathering and completing eligibility paperwork, progress notes, conducting acuity and comprehensive assessments, care planning, and scheduling and attending HIV primary care medical visits at client’s medical provider of choice., • Conduct health literacy assessments, relay HIV and sexual health education, and provide health literacy and medication adherence counseling., • Implement innovative strategies to reach out-of-care individuals who are not currently accessing HIV prevention and care services and collaborate with partner organizations to locate PLWH who are out-of-care and successfully relinking them to care., • Deliver HIV and STI testing and harm reduction counseling by utilizing evidence-based interventions and approved testing technology; Some home visits may be required to perform phlebotomy functions., • Conduct community outreach with specific intentions to connect with hard-to-reach populations, including but not limited to, individuals experiencing homelessness and/or who were recently released from incarceration., • Contribute and assist in meeting agency and grant guidelines and outcomes as established by the Director of Community Health., • Attend interdisciplinary team meetings to discuss difficult client cases and strategize for best practice interventions to support clients in their health outcomes., • Collaborate with Kind Clinic staff from various departments to provide seamless systems of care for clients. This role is highly collaborative., • Maintains a system of confidentiality according to the clinic's policies and procedures and HIPAA compliance., • Other duties as assigned. Compensation Based on the position’s duties and requirements, this role has a starting hourly rate of $21.69. The initial salary will be determined by the selected candidate’s qualifications and relevant experience. Requirements Job Requirements Education and/or Licensure –Bachelor’s Degree in human services (social work, psychology, counseling, mental health, health education, healthcare administration, public health) or related field. Up to four years of relevant work experience may be substituted for degree requirement. Current certification as a Community Health Worker required or willingness to acquire the CHW certification with 12 months of hire. Must possess/maintain phlebotomy certification, qualifications, and requirements; or obtain phlebotomy certification with 3 months of hire. BLS certification is required within 2 days from the date of hire. Experience – A minimum of one year of experience working in public health, social service, health promotion, HIV prevention and care, and/or customer service required in addition to degree/work experience above. Experience with LGBTQIA+ and/or other marginalized communities a strong plus. Bilingual Spanish proficiency strongly preferred. Microsoft Office Skills with an ability to become familiar with company specific programs or software. Additional Requirements – Must have and be able to maintain a valid Texas driver’s license, personal liability insurance, and a safe driving record. Must have access to and willingness to use a personal vehicle for work-related travel. • Must have basic PC skills that include a combination of working in a Windows Operating System and Microsoft Outlook, Word, and Excel., • Understands the importance of maintaining confidentiality; able to maintain confidentiality under HIPAA standards., • Must have the ability to exercise a high degree of diplomacy and tact; excellent customer services and interpersonal communication skills; Cultural sensitivity and demonstrated ability to work with diverse people groups., • Well-developed verbal and written communication skills in English; Additional language abilities desirable. Ability to work well under pressure with minimal supervision., • Ability to effectively interact with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes, those in crises or resistant or negative toward organizations., • Ability to apply time management practices to prioritize, schedule and complete work effectively to comply with mandated policies and deadlines., • Ability to work on multiple tasks or parts of tasks simultaneously to ensure timely completion of work activities., • Must be able to work productively with other departments and employees., • Ability to work with professionals from various partners and organizations., • Usually works forty (40) hours per week, some weekends may be required., • Must be able to multi-task, prioritize with strong time management skills., • Exceptional follow through on tasks and assignments Physical Requirements/Environmental Conditions Perform the following with or without reasonable accommodations: • Ability to express and exchange ideas via spoken word during activities in which they must convey detail or important spoken instructions to others accurately, sometimes quickly and loudly., • Hearing to perceive the nature of sound with no less than 40 db loss @ Hz, 1000 Hz, and 2000 Hz with or without correction; ability to perceive detailed information orally and make fine discriminations in sound., • Perform repetitive motions with wrists, hands, and fingers. Individual must be able to exert up to 50 pounds of force occasionally and to be able to lift, carry, push, pull, or otherwise move objects., • Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks, as well as inspect and analyze., • Must be able to work and concentrate amidst distractions such as noise, conversation, and foot traffic; ability to handle interruptions often and be able to move from one task to another., • While worker may possibly be subjected to temperature changes, the worker is generally not substantially exposed to adverse environmental conditions as the work is predominantly inside. Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (403b), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Holidays), • Disability (Short Term & Long Term), • Training & Development, • Family Leave Applicant Information • Submitting official transcripts, diplomas, certifications and licenses may be required prior to final offer. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance., • Information regarding employment history as it relates to the qualifications of the position may be needed for employment verification., • The applicant selected for employment is subject to a pre-employment background check. A history of conviction may not automatically disqualify an applicant. Applicants with a history of conviction may be considered on a case-by-case basis, after individualized assessment of factors including the nature of the conviction, the job duties and responsibilities, the length of time since the conviction, and evidence of mitigation or rehabilitation. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted. EEO Statement: Texas Health Action is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Job Description Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with expertise in serving LGBTQIA+ people and those impacted by HIV. Kind Clinic proudly serves Texas with four vibrant locations: two in Austin, one in San Antonio, and another in Dallas plus virtual care services available to all residents across Texas. Bolstered by Waterloo Counseling Center and a passionate team of over 250 dedicated employees and volunteers, THA is at the forefront of promoting healthcare equity and accessibility throughout the state. Read more about THA here: . Texas Health Action is seeking a Community Health Worker (CHW) to serve our Kind Clinic locations in Austin, TX. The CHW will work across clinic and program departments to directly assist individuals with linkage and retention efforts for primary HIV medical care, including those newly diagnosed, recently incarcerated, and/or out-of-care persons living with HIV (PLWH). The CHW will also assist with retention in care efforts for clients receiving biomedical interventions to reduce their risk of becoming infected with HIV, such as PrEP (pre-exposure prophylaxis) or PEP (post-exposure prophylaxis). This is a full-time, non-exempt position based out of our Kind Clinic locations, as well as in the community. To be successful as a CHW, the applicant should be able to assess the eligibility of candidates for specific programs, make recommendations, and maintain meticulous records. An outstanding candidate will demonstrate exceptional communication skills and have a high standard of accuracy. Core Functions: • Perform Ryan White early intervention program duties such as gathering and completing eligibility paperwork, progress notes, conducting acuity and comprehensive assessments, care planning, and scheduling and attending HIV primary care medical visits at client’s medical provider of choice., • Conduct health literacy assessments, relay HIV and sexual health education, and provide health literacy and medication adherence counseling., • Implement innovative strategies to reach out-of-care individuals who are not currently accessing HIV prevention and care services and collaborate with partner organizations to locate PLWH who are out-of-care and successfully relinking them to care., • Deliver HIV and STI testing and harm reduction counseling by utilizing evidence-based interventions and approved testing technology; Some home visits may be required to perform phlebotomy functions., • Conduct community outreach with specific intentions to connect with hard-to-reach populations, including but not limited to, individuals experiencing homelessness and/or who were recently released from incarceration., • Contribute and assist in meeting agency and grant guidelines and outcomes as established by the Director of Community Health., • Attend interdisciplinary team meetings to discuss difficult client cases and strategize for best practice interventions to support clients in their health outcomes., • Collaborate with Kind Clinic staff from various departments to provide seamless systems of care for clients. This role is highly collaborative., • Maintains a system of confidentiality according to the clinic's policies and procedures and HIPAA compliance., • Other duties as assigned. Compensation Based on the position’s duties and requirements, this role has a starting hourly rate of $21.69. The initial hourly rate will be determined by the selected candidate’s qualifications and relevant experience. Requirements Education and/or Licensure • Bachelor’s Degree in human services (social work, psychology, counseling, mental health, health education, healthcare administration, public health) or related field. Up to four years of relevant work experience may be substituted for degree requirement., • Current certification as a Community Health Worker required or willingness to acquire the CHW certification with 12 months of hire. Must possess/maintain phlebotomy certification, qualifications, and requirements; or obtain phlebotomy certification with 3 months of hire. BLS certification is required within 2 days from the date of hire. Experience • A minimum of one year of experience working in public health, social service, health promotion, HIV prevention and care, and/or customer service required in addition to degree/work experience above., • Experience with LGBTQIA+ and/or other marginalized communities a strong plus., • Bilingual Spanish proficiency strongly preferred., • Microsoft Office Skills with an ability to become familiar with company specific programs or software. Additional Requirements • Must have and be able to maintain a valid Texas driver’s license, personal liability insurance, and a safe driving record with access to and willingness to use a personal vehicle for work-related travel., • Must have basic PC skills that include a combination of working in a Windows Operating System and Microsoft Outlook, Word, and Excel., • Understands the importance of maintaining confidentiality; able to maintain confidentiality under HIPAA standards., • Must have the ability to exercise a high degree of diplomacy and tact; excellent customer services and interpersonal communication skills; Cultural sensitivity and demonstrated ability to work with diverse people groups., • Well-developed verbal and written communication skills in English; Additional language abilities desirable. Ability to work well under pressure with minimal supervision., • Ability to effectively interact with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes, those in crises or resistant or negative toward organizations., • Ability to apply time management practices to prioritize, schedule and complete work effectively to comply with mandated policies and deadlines., • Ability to work on multiple tasks or parts of tasks simultaneously to ensure timely completion of work activities., • Must be able to work productively with other departments and employees., • Ability to work with professionals from various partners and organizations., • Usually works forty (40) hours per week, some weekends may be required., • Must be able to multi-task, prioritize with strong time management skills., • Exceptional follow through on tasks and assignments Physical Requirements/Environmental Conditions Perform the following with or without reasonable accommodations: • Ability to express and exchange ideas via spoken word during activities in which they must convey detail or important spoken instructions to others accurately, sometimes quickly and loudly., • Hearing to perceive the nature of sound with no less than 40 db loss @ Hz, 1000 Hz, and 2000 Hz with or without correction; ability to perceive detailed information orally and make fine discriminations in sound., • Perform repetitive motions with wrists, hands, and fingers. Individual must be able to exert up to 50 pounds of force occasionally and to be able to lift, carry, push, pull, or otherwise move objects., • Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks, as well as inspect and analyze., • Must be able to work and concentrate amidst distractions such as noise, conversation, and foot traffic; ability to handle interruptions often and be able to move from one task to another., • While worker may possibly be subjected to temperature changes, the worker is generally not substantially exposed to adverse environmental conditions as the work is predominantly inside. Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (403b), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Holidays), • Short-Term & Long-Term Disability, • Training & Development, • Parental Leave, • Submitting official transcripts, diplomas, certifications and licenses may be required prior to final offer. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance., • Information regarding employment history as it relates to the qualifications of the position may be needed for employment verification., • The applicant selected for employment is subject to a pre-employment background check. A history of conviction may not automatically disqualify an applicant. Applicants with a history of conviction may be considered on a case-by-case basis, after individualized assessment of factors including the nature of the conviction, the job duties and responsibilities, the length of time since the conviction, and evidence of mitigation or rehabilitation. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted. EEO Statement: Texas Health Action is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). Job Summary We are seeking an experienced and highly detail-oriented Bookkeeper to manage the day-to-day accounting and financial operations for Inspira. The ideal candidate will be responsible for sending contracts, maintaining accurate financial records, processing financial transactions, and ensuring compliance with all regulatory requirements. This role requires a high degree of autonomy and integrity. Key Responsibilities • Send contracts and associated paperwork to customers, • Follow up with customers to ensure that all the paperwork is completed, • Manage late payments through a structured process, including reaching out to customers for collection, • Update CRM regularly with contract details, subscription updates, and payment status, • Manage all aspects of the general ledger, including journal entries, • Reconcile Stripe and PaySimple transactions against the general ledger regularly, • Own the accounts payable cycle using Bill.com, including vendor onboarding, invoice processing, and approval workflows, • Review and reconcile AP aging reports and ensure timely and accurate vendor payments, • Proficiency in QuickBooks Online or QuickBooks Desktop (required), • Hands-on experience with Bill.com for accounts payable management (required), • Experience processing and reconciling payments through Stripe and PaySimple (required), • Familiarity with HubSpot CRM for cross-functional collaboration with sales and client services teams, • Experience with payroll platforms such as Gusto, ADP, or Paychex, • Strong working knowledge of Microsoft Excel and Google Sheets, • Associate's or Bachelor's degree in Accounting, Finance, or a related field preferred, • Proven experience (typically 2+ years) working as a Full Charge Bookkeeper or in a similar comprehensive accounting role., • In-depth knowledge of accounting principles and procedures (GAAP)., • Expert proficiency in QuickBooks Online, Bill.com, Stripe, and ADP., • Highly proficient in Microsoft Excel (VLOOKUP, Pivot Tables, etc.) and other Microsoft Office Suite applications., • Experience in creating dashboards and board presentations., • Exceptional attention to detail and accuracy., • Strong organizational and time management skills with the ability to manage multiple priorities and meet deadlines., • Excellent verbal and written communication skills. Compensation and Benefits • Health, dental, and vision insurance, • Paid time off (PTO) and paid holidays, • 401(k) with company match, • Professional development and continuing education support, • Flexible work arrangements / remote-friendly environment, • Mission-driven team culture focused on student success Why you'll love Inspira • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8–13 students living in the home. Upon hire, Flex Houseparents initially support various student homes and follow a working schedule

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