Complaints jobs in New York, New York - Page 14Crear alertas

Job DescriptionAbout rag & bone: From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. We still believe in the same principles we started with: the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process, and collaboration for a more equitable future. Job Summary: The role of the Customer Service Agent is to deliver a best-in-class customer experience for the rag & bone community. You will be the first point of contact for all the rag & bone ecommerce customers as well as assist with queries from the retail community. It is essential that you are acting as a brand ambassador to ensure outstanding service, shopping experience, and product expertise. Key Roles and Responsibilities Support a best-in-class level of customer service through extensive product knowledge Ensure that an excellent customer experience is given to every customer Be the first point of contact for any customer issues and complaints in an omni-channel setting, ensuring a resolution takes place in a timely manner through email, chat, phone, and social media communications Assist customers on all inquiries which will involve product inquiries, returns, delivery, payments, placing orders, sourcing product, etc. Meet KPI’s which will include sales, quality, productivity targets, contact resolution, CSAT scores, and overall departmental goals Work with internal colleagues to improve service, knowledge, and solve a customer’s query in a timely, efficient manner Understand and exemplify the rag & bone brand philosophy and lifestyle Maintain a knowledge and understanding of all Policy and Procedure Experience and Capabilities 1-2 years of multi-channel customer service experience, preferably in a DTC model Strong written and verbal communication skills Sales Driven with clientele experience Exudes a proactive, customer first, approach Capability to multi-task and operate multiple platforms simultaneously Strong organization and follow-up skills are essential Able to adapt to a rapidly shifting environment and a "can-do" attitude to solve any issues customers Ability to work a flexible schedule based on business needs which includes, evenings, weekends, and holidays Location Based in or around NYC; will work remotely with the ability to work directly out of our corporate office in NYC dependent on business needs Rules we live by | Rules you live by • Be a Good Human - Be original, be authentic. Stand for diversity, equitability & inclusivity., • Have No Fear - Innovate, solve problems, • Own Every Decision - Work together, get results, • Quality Matters – Not only with product but we see it in our people, • Make S**t Happen - Be disciplined, be competitiveBenefits, • Paid Time Off, • Clothing Allowance, • Generous Employee Discount, • Paid Parental Leave, • Membership to Calm and access to other wellness benefits, • Medical, dental, vision and ancillary benefits, • 401kThe hourly rate is $22/hour to 23.07/hour based on experience and qualifications. rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Powered by JazzHR NYHzdEumXj

Job Description Job Summary: The Customer Service Supervisor is a key link between the company and its customer base of collision repair shops in the region. The Customer Service Supervisor plays a pivotal role in steering the customer service team towards excellence in the aftermarket auto collision parts industry. This position involves managing the day-to-day operations of the customer service department, developing and implementing strategies to enhance customer satisfaction, and leading a team of customer service professionals. Supervisory Responsibilities: • Customer Care Agents and Leads Duties/Responsibilities: Customer Care Management: • Team Management: Oversee the customer service team, including hiring, training, mentoring, and conducting performance evaluations., • Operational Oversight: Manage daily operations of the customer service department, ensuring effective handling of customer inquiries and issues., • Strategy Development: Develop and implement customer service strategies that align with company goals and enhance customer satisfaction., • Quality Control: Monitor and evaluate team performance, ensuring adherence to quality standards and customer service protocols., • Problem Resolution: Handle complex customer complaints or issues; make decisions that balance customer satisfaction and company policy., • Process Improvement: Continuously assess and improve customer service operations and procedures for greater efficiency and effectiveness., • Reporting and Analytics: Analyze customer service metrics, prepare reports for management, and use data to inform strategic decisions, • Cross-Departmental Collaboration: Collaborate with other departments to streamline service delivery and address operational challenges., • Departmental Development: Coach and develop direct reports by delegating task to enhance and achieve long term professional goals Salary - $63,000 - $68,000 Required Skills/Abilities: -Bilingual - English/Spanish -High school diploma or equivalent. • 5+ years of customer service experience, with at least 2-3 years in a supervisory role, preferably in the automotive or collision parts industry., • Demonstrated leadership and team management skills., • Proven experience in customer service management, preferably in a distribution or automotive industry., • Previous experience in managing an accounting department and or customer care is highly desirable., • Excellent leadership and team management skills., • Exceptional customer service and problem-solving abilities., • Solid understanding of accounting principles., • Proficiency in enterprise resource planning (ERP) systems., • Strong analytical and decision-making skills., • Excellent communication and interpersonal skills. Personal/Professional Attributes: • Strong leadership, team building, and interpersonal skills., • Excellent problem-solving, organizational, and decision-making abilities., • Proficient in CRM systems, data analysis, and reporting., • Ability to develop and implement strategic plans., • Proactive and customer-centric approach., • High level of professionalism and ethical conduct., • Resilience and adaptability in a dynamic environment., • Commitment to ongoing learning and development FLSA Status: Exempt Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. Empire Auto Parts participates in E-verify. Link:

Job Description ENGLEWOOD ORTHOPEDIC ASSOCIATES JOB DESCRIPTION Department: Call Center Title: Call Center Representative Location: Englewood Cliffs Reports to: Team Lead Duties and Responsibilities: • Answer incoming heavy volume of calls from patients and provide assistance with scheduling or general inquiries, • Respond to customer inquiries and resolve any issues or concerns in a professional and timely manner, • Perform data entry tasks accurately and efficiently, • Communicate effectively with patients, colleagues, and other departments to ensure smooth operations, • Utilize phone etiquette skills to provide a positive patience experience, • Schedule patient appointments as appropriate., • Discuss patient responsibility upon appointment arrival; co-pays, deductibles, etc., • Respond to questions from patients and other third-party individuals (e.g. attorneys, case managers, etc.)., • Confirm new patient and IME appointments twenty-four (24) hours before scheduled appointment., • Document all add-on requests., • Prepare documentation as requested by a physician, including, but not limited to:, • Third party forms (e.g. disability, FMLA, return to school, etc.), • IME reports and other correspondence., • Direct patients, as appropriate., • Maintain physician office schedules and time off schedules, notifying appropriate parties (administration, clinical, etc) of all changes in the physician schedule., • Process incoming mail for assigned physician(s)., • Advise requesting attorneys of cost for narrative reports and other special services:, • Bill the fees for these special services, • Track payment and completion of special reports., • Follow all written protocols and procedures of the practice., • Demonstrate courtesy and helpfulness toward patients and their families., • Clear all messages before end of work day., • Maintain knowledge of company policies, procedures, and products/services, • Handle customer complaints or escalations with empathy and professionalism, • Team player is a key for this role. Job Qualifications, Education and Experience: • Work as a team member within the patient services department and all other departments., • Must be able to recognize and respond appropriately to urgent/emergent situations., • Establish and maintain effective working relationships., • Effectively cope with typical job stress., • Document work processes as required., • Other duties as assigned., • Bilingual proficiency is highly desired, • Previous experience in medical customer service or call center environment required, • Knowledge of medical office procedures, medical insurances, and medical terminology is an asset, • Excellent communication skills, both verbal and written, • Ability to work in a fast-paced environment and handle multiple tasks simultaneously, • Strong data entry skills with attention to detail, • Ability to sit for long periods of time Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Life insurance, • Paid time off, • Vision insurance Schedule: • 8-hour shift, • Monday to Friday Ability to Commute: • Englewood Cliffs, NJ 07632

Job DescriptionAmalgamated Bank is seeking a Licensed Retail Banking Representative! Under general supervision, but following established policies and procedures, this position will provide potential and existing customers with high quality customer service in a broad variety of activities (including, but not limited to, life insurance products and general banking needs in branch and at off-site events). The Licensed Retail Banking Representative will need to identify customers or potential customers for an in-depth financial review with the dedicated Financial Advisor. This role will be called upon to work both the Teller and Customer Service areas, according to business needs. This role will also support branch management in achievement of Branch performance metrics and participate in Branch campaigns and promotions. Essential Job Functions: Customer Service Duties: • Perform all aspects of opening and maintaining a variety of accounts in accordance with Bank policy and procedures, including but not limited to the Bank’s CIP and customer service policies, • Proactively present and cross sell Bank products, through probing questions and offer appropriate products and services based on customer responses. This is accomplished by utilizing the Client Relationship Notes form with current or potential customers. Participate in Bank promotions and sales campaigns to achieve Branch performance metrics, • Actively promote the Bank and its products and services. This will include setting - up a table outside the branch and handing out information when necessary, • Participate in off-site sales calls, branch networking, and community and CRA activities, • Resolve customer complaints regarding sales, service or account issues. Respond to customer inquiries or complaints in person or over the phone in a professional manner, which may include preparing and submitting written correspondence to respective departments, • Maintain correspondence with customers and back office by following-up to ensure resolution, • Greet customers in a professional manner that creates a welcoming environment; this includes proper acknowledgement and introduction in accordance with Bank policies, • Demonstrate a comprehensive understanding of specific Bank products and services while matching those products and services to individual customer needs, • Review and verify all previous days’ work to ensure accuracy and resolve any discrepancy that may exist; including but not limited to general ledger accounts, • Approve checks (up to authorized limit) using knowledge of account history and account information on file, • Perform various administrative duties as directed by Manager, • Monitor customer preferences to determine focus of sales efforts, • Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific bank products including but not limited to Life products and services, • Perform all RBR duties such as issuance of official checks, accept payment for rental of safe deposit boxes, process deposits/withdrawals, cash checks, loan payments, etc., • Assist other RBR’s in balancing daily transactions, verifying tickets and daily balancing of the teller area. Help RBR’s with complex work-related matters (i.e. check cashing), • Research and investigate customer claims in matters relating to transaction discrepancies, in order to help resolve issues for customers in a timely manner, • Assist Officers in performing various Branch functions and Branch reports, as requested, • Render priority services to customers in need of special handling, • Perform various related clerical duties as directed, • Knowledge and compliance with investment guidelines and regulatory requirements, including continuing education and certifications, • Bachelor’s degree or equivalent work experience, • Must have State Life Insurance license, • Three years of branch operations experience and strong aptitude for sales, • Must be flexible to work and/or transfer throughout the network, on an as needed basis, • Strong interpersonal and communication skills to build rapport with prospective and existing customers, • Detailed knowledge of banking procedures, regulations and all Branch related functions and terminal systems Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas.

Job DescriptionBenefits: Retail Sales Associate Duties: • Greet customers and provide them with a positive experience, • Operate cash registers and process customer transactions accurately, • Maintain a clean and organized sales floor, • Answer customer inquiries and provide product information, • Handle customer complaints or concerns in a professional manner, • Collaborate with team members to achieve sales goals Skills: • Strong communication skills to effectively sell products and communicate with customers, • Basic math skills for handling cash transactions and providing accurate change, • Knowledge to provide guidance on product features and specifications, • Proficiency in operating point-of-sale (POS) systems and cash registers Join our team as a Retail Sales Associate and enjoy a dynamic work environment where you can utilize your sales skills to provide exceptional customer service. We offer competitive pay rates, flexible scheduling, and opportunities for career growth.

Job Description▶︎ Job Details ・Job Title: Kitchen Manager ・Client: Well-Known Japanese Restaurant Industry ・Working Location: New York, NY 10003 ・Working style: Onsite ・Employment Type: Permanent/Full-time ・Salary: 70-80K per yr + Excellent Benefit ・Visa Support : No ・Language: English ▶︎Key Responsibilities: Day-to-Day Operations ・Supervise all daily restaurant operations, including opening and closing procedures. ・Prepare and submit accurate operational reports to senior management on time. Customer Operations ・Lead the team to deliver fast, friendly, and professional customer service. ・Work closely with other managers to maintain service quality and smooth operations. ・Handle and resolve customer complaints, reporting major issues to management. ・Oversee cash and credit transactions to ensure accuracy and compliance. Safety and Hygiene ・Enforce health, safety, and sanitation standards in line with local regulations. ・Maintain a clean, safe, and healthy environment for both guests and employees. Food and Inventory Management ・Manage inventory of food, beverages, and supplies according to company standards. ・Control food costs and minimize waste through proper storage, portioning, and recipe use. ・Monitor and maintain proper food holding and refrigeration temperatures. ・Assist with deliveries, including checking and unloading orders. Product and Quality Control ・Ensure all dishes are prepared and presented consistently according to recipes and standards. Facilities and Equipment Maintenance ・Keep all kitchen equipment clean, well-maintained, and in good working condition. ・Follow preventive maintenance schedules to avoid downtime. Human Resources Management ・Work with the HR team on hiring, onboarding, training, and performance evaluations. ・Create staff schedules based on business needs while managing labor costs. ・Monitor staff attendance, hygiene, and adherence to company policies. ・Supervise employee meals and ensure all incidents are reported correctly. Knowledge and Skills ・Understand and follow all company policies, standards, and procedures. ・Demonstrate strong leadership, communication, and team-building skills. ・Continue to develop product knowledge and management abilities. General Responsibilities ・Cooperate with other managers to improve efficiency and guest satisfaction. ・Recommend operational improvements to senior management. ・Perform additional duties as required, including hands-on tasks when necessary. Powered by JazzHR IkUJXqbb7z

Job Description Title Kitchen Manager Summary Report to General Manager. Manage kitchen functions. Oversee day-to-day restaurant operations. Essential Functions Day-to-Day Operations Maintain operational schedule including opening and closing of the restaurant Manage operational reports to senior management in a timely manner Customer Operations Direct subordinates in customer service standards to ensure that all guests feel welcome and are given responsive, friendly and courteous service. Communicate and work with fellow managers to ensure guest service standards and efficient operations. Resolve customer complaints and report them to Companys management Provide guidance to employees on cash and credit transactions with customers Safety and Hygiene Maintain safe, secure, and healthy restaurant environment by establishing, following, and enforcing sanitation standards and procedures in compliance with health and legal regulations Food and Consumables Management Order food, drinks, and supplies inventory according to predetermined product specifications and received in correct unit count and condition. Control food cost and usage by following proper requisition of products from storage areas, product storage procedures, standard recipes and waste control procedures Direct the maintenance of proper food holding and refrigeration temperature control points Support delivery to load and unload products Product Management Ensure that all food and products are consistently prepared and served according to recipes, portioning, cooking and serving standards. Facilities and Equipment Maintenance Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurants preventative maintenance programs Human Resources Management Exercise managerial discretion along with Company's HR department to ensure that the restaurants human resources activities are properly executed Make employment and termination decisions including interviewing, hiring, evaluating and disciplining kitchen personnel as appropriate Provide orientation of rules, policies and procedures; and oversee training of new staff. Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met Execute disciplinary measures based on monitoring of attendance of non-exempt employees Monitor employees health and personal hygiene to prevent possible spread of viruses and bacteria Ensure staff meal money is properly collected and offered only at a given time following company policy Report and handle any on premise accidents by following the incident handling manual Knowledge and Skills Understand Companys policies, procedures, standards, specifications, guidelines, and training programs. Keep learning skills and product knowledge as a role model for staff General Assistance Act as an effective team member to assist other managers for the Company Recommend operational policies to Companys management to improve Companys operational effectiveness and efficiency and compliance with laws, regulations and policies Perform other duties as assigned Perform non-managerial duties as needed or required due to business/scheduling needs

Job Description Summary: As a Universal Banker you will provide a full range of banking services to retail customers; including both transactional and non-transactional processes. Offers customers more personal banking options while still providing traditional services and assists in reaching all goals set for the branch. Job Responsibilities: • Processes all banking transactions including but not limited to; deposits, withdrawals, transfers, cashing checks, money orders, selling money orders, gift and Bank checks, processing loan payments and safe deposit box rentals. All banking transactions are to be processed through Columbia Bank’s on-line terminals;, • Opens new deposit and checking accounts of all kind and explains these products to customers as required. Handles deceased accounts. Assists with maintenance of files and any documentation of daily platform work required. Assists customers with safe deposit boxes, answers inquiries or provides explanations of all products and services including renegotiation of CDs;, • Discusses personal financial needs with customers and makes recommendations on how the Bank can meet those needs. Cross sells Bank’s products and services. Interacts with other Bank departments as required. Services customers, in person or via the telephone, to answer inquiries, research and resolve customer problems and/or complaints and ensure customer satisfaction. Explains the features and benefits of on-line banking and how it works;, • Prepares daily proof sheet at close of business each day. Helps with end of day closing procedures for the branch which includes, but is not limited to; preparation of branch consolidation sheet and document imaging of required branch work;, • Maintains accurate customer and account records. Maintains and updates safe deposit box records, back office work and ordering checks and maintaining branch files;, • Makes referrals to the Wealth Management area of the Bank, First Jersey Title, Mortgage Origination and other departments of the Bank as appropriate;, • High school diploma required or a Bachelor’s degree in Accounting, Business, or Finance is preferred;, • 1-2 years of retail or customer service experience required;, • Interpersonal, time management, organizational and PC skills a must;, • Excellent verbal and written communication skills required;, • Ability to work weekends as needed or scheduled;, • Ability to lift up to 20 lbs.;, • Candidates must attend mandatory training, continued employment is contingent upon passing training classes. Desired Skills: • Independent and highly motivated self-starter;, • Results oriented with proven track record to motivate self and others to accomplish objectives;, • Dedicated, enthusiastic, and driven; possesses a strong work ethic;, • A collaborator and team player, translating knowledge and experience into strong and productive relationships; We provide you the training to help you excel in your position. In order to maximize on your experience we have a robust Onboarding & Orientation Process. Universal Banker positions require either part-time or full-time training for 10 business days. Training schedules are based on availability. Columbia Bank offers the following benefits: • Medical, Dental, Vision and Rx which are contributory., • Bonus programs., • Employee Stock Option Program (ESOP)., • Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D)., • Paid Time Off (PTO) which includes Personal and Vacation Time., • Paid Sick Time., • Bank Holidays., • Employees may participate in the 401k program. Schedule: Monday to Friday: 8:30am until closing, working 40 hours, must be able to work alternating Saturdays: 8:30am until closing based on business needs. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Job Description Summary: As a Part Time Universal Banker you will provide a full range of banking services to retail customers; including both transactional and non-transactional processes. Offers customers more personal banking options while still providing traditional services and assists in reaching all goals set for the branch. Job Responsibilities: • Processes all banking transactions including but not limited to; deposits, withdrawals, transfers, cashing checks, money orders, selling money orders, gift and Bank checks, processing loan payments and safe deposit box rentals. All banking transactions are to be processed through Columbia Bank’s on-line terminals;, • Opens new deposit and checking accounts of all kind and explains these products to customers as required. Handles deceased accounts. Assists with maintenance of files and any documentation of daily platform work required. Assists customers with safe deposit boxes, answers inquiries or provides explanations of all products and services including renegotiation of CDs;, • Discusses personal financial needs with customers and makes recommendations on how the Bank can meet those needs. Cross sells Bank’s products and services. Interacts with other Bank departments as required. Services customers, in person or via the telephone, to answer inquiries, research and resolve customer problems and/or complaints and ensure customer satisfaction. Explains the features and benefits of on-line banking and how it works;, • Prepares daily proof sheet at close of business each day. Helps with end of day closing procedures for the branch which includes, but is not limited to; preparation of branch consolidation sheet and document imaging of required branch work;, • Maintains accurate customer and account records. Maintains and updates safe deposit box records, back office work and ordering checks and maintaining branch files;, • Makes referrals to the Wealth Management area of the Bank, First Jersey Title, Mortgage Origination and other departments of the Bank as appropriate;, • High school diploma required or a Bachelor’s degree in Accounting, Business, or Finance is preferred;, • 1-2 years of retail or customer service experience required;, • Knowledge of financial products preferred;, • Interpersonal, time management, organizational and PC skills a must;, • Excellent verbal and written communication skills required;, • Ability to work weekends as needed or scheduled;, • Ability to lift up to 20 lbs.;, • Candidates must attend mandatory training, continued employment is contingent upon passing training classes;, • Bilingual in Spanish preferred. Desired Skills: • Independent and highly motivated self-starter;, • Results oriented with proven track record to motivate self and others to accomplish objectives;, • Dedicated, enthusiastic, and driven; possesses a strong work ethic;, • A collaborator and team player, translating knowledge and experience into strong and productive relationships; We provide you the training to help you excel in your position. In order to maximize on your experience we have a robust Onboarding & Orientation Process. Universal Banker positions require either part-time or full-time training for 10 business days. Training schedules are based on availability. Columbia Bank offers the following benefits: • Paid Time Off (PTO) which includes Personal and Vacation Time., • Paid Sick Time., • Employee Stock Option Program (ESOP). Monday thru Friday: 11:30pm-4:30pm and every Saturday: 8:45am-1:00pm Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Job DescriptionCompany Description From 1946, people of the House of Parfums Christian Dior in France and around the world embody the spirit of excellence, creativity, and the unique savoir-faire of its creator, the couturier-perfumer Christian Dior. Revolutionizing the codes of French elegance and luxury with its perfumes, combining tradition and daring innovation in makeup and skincare, we reinvent every day the Dior style and affirm beauty and joy in its entirety. Parfums Christian Dior is part of the LVMH Group. Job Description Click to Discover Where the Dior Client Experience Begins ► As part of Customer Service Parfums Christian Dior, the Online Beauty Consultant (‘E-BC’) is responsible for addressing every client request from beauty advice to e-commerce journey support, as well as post purchase assistance and ensuring an immersive experience. The Online Beauty Consultant (‘E-BC’) will provide care and attention to our clients by offering them a personalized and unique experience through dedicated remote channels (email/livechat/phone calls/Social Media). They will be an ambassador of the brand and will have to embody its values and DNA in all client interactions. PRINCIPAL DUTIES AND RESPONSIBILITIES Support Client Journey • Ensure clients get answers to their requests seamlessly on every channel available (ex. Delivery selection, order status, personal data suppression, cosmeto vigilance, complaints, general inquiries…), • Ecommerce support: assist clients during their online purchasing journey while enhancing online sales conversion (E-boutique services information, payment methods, navigation & technical issues assistance, etc. …), • Beauty advice: provide clients with personalized and precise beauty advice to help them choose the right products for their beauty routine, • Generate revenues for the brand by ensuring conversion and inviting clients to proceed with their purchase (and encourage cross / upsell) on all remote channels, • Collect personal data and opt-in to improve client knowledge and strengthen CRM campaign reach and performance, • Offer an experience that exceeds client expectations and meets the standards of excellence, • Reinforce Brand image by strengthening brand values by creating client loyalty, • Ensure follow-up of dissatisfied clients: recontact clients who have shared their dissatisfaction through a survey to resolve the situation., • Always maintain a professional attitude towards clients, ensuring a positive and satisfying experience, • Resolve client complaints efficiently and effectively, demonstrating excellent problem-solving skills, • Process client orders and requests accurately and in a timely manner Team Leader Qualifications Client Service & Communication • Strong active listening skills with the ability to understand client needs and provide tailored solutions., • Communicates clearly and concisely, adapting to the client’s style and ensuring ease of understanding., • Maintains professionalism and emotional composure in high-stress or conflict situations., • Builds and nurtures respectful, trust-based relationships with clients., • Demonstrates sound judgment, critical thinking, and creativity when resolving issues., • Adapts to unexpected situations and adjusts communication and solutions accordingly., • Capable of escalating issues outside of scope while providing clear and concise context., • Proficient in basic computer tasks and digital tools, including Microsoft Office Suite; Salesforce/SFSC experience is a plus., • Quick learner able to absorb brand history, product knowledge, and communications., • Follows procedures effectively to resolve issues and identify root causes., • Experience in luxury, cosmetics, or sales environments is preferred. Additional Information This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All your information will be kept confidential according to EEO guidelines. LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure. While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $25-$30/hour.

Job Description Summary: As a Universal Banker you will provide a full range of banking services to retail customers; including both transactional and non-transactional processes. Offers customers more personal banking options while still providing traditional services and assists in reaching all goals set for the branch. Job Responsibilities: • Processes all banking transactions including but not limited to; deposits, withdrawals, transfers, cashing checks, money orders, selling money orders, gift and Bank checks, processing loan payments and safe deposit box rentals. All banking transactions are to be processed through Columbia Bank’s on-line terminals;, • Opens new deposit and checking accounts of all kind and explains these products to customers as required. Handles deceased accounts. Assists with maintenance of files and any documentation of daily platform work required. Assists customers with safe deposit boxes, answers inquiries or provides explanations of all products and services including renegotiation of CDs;, • Discusses personal financial needs with customers and makes recommendations on how the Bank can meet those needs. Cross sells Bank’s products and services. Interacts with other Bank departments as required. Services customers, in person or via the telephone, to answer inquiries, research and resolve customer problems and/or complaints and ensure customer satisfaction. Explains the features and benefits of on-line banking and how it works;, • Prepares daily proof sheet at close of business each day. Helps with end of day closing procedures for the branch which includes, but is not limited to; preparation of branch consolidation sheet and document imaging of required branch work;, • Maintains accurate customer and account records. Maintains and updates safe deposit box records, back office work and ordering checks and maintaining branch files;, • Makes referrals to the Wealth Management area of the Bank, First Jersey Title, Mortgage Origination and other departments of the Bank as appropriate;, • High school diploma required or a Bachelor’s degree in Accounting, Business, or Finance is preferred;, • 1-2 years of retail or customer service experience required;, • Interpersonal, time management, organizational and PC skills a must;, • Excellent verbal and written communication skills required;, • Ability to work weekends as needed or scheduled;, • Ability to lift up to 20 lbs.;, • Candidates must attend mandatory training, continued employment is contingent upon passing training classes. Desired Skills: • Independent and highly motivated self-starter;, • Results oriented with proven track record to motivate self and others to accomplish objectives;, • Dedicated, enthusiastic, and driven; possesses a strong work ethic;, • A collaborator and team player, translating knowledge and experience into strong and productive relationships; We provide you the training to help you excel in your position. In order to maximize on your experience we have a robust Onboarding & Orientation Process. Universal Banker positions require either part-time or full-time training for 10 business days. Training schedules are based on availability. Columbia Bank offers the following benefits: • Medical, Dental, Vision and Rx which are contributory., • Bonus programs., • Employee Stock Option Program (ESOP)., • Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D)., • Paid Time Off (PTO) which includes Personal and Vacation Time., • Paid Sick Time., • Bank Holidays., • Employees may participate in the 401k program. Schedule: Monday to Friday: 8:30am until closing, working 40 hours, must be able to work alternating Saturdays: 8:30am until closing based on business needs. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Job Description JOB TITLE: Front Office Agent (Full Time) REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business-to-customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us? Job Summary The position of HR Generalist will work closely with senior HR management in supporting the HR function in the assigned geographic regions. The HR Generalist performs human resources-related duties at the professional level and may carry out responsibilities in some or all of the following functional areas: benefits administration, employee relations, training, performance management, onboarding, policy implementation, recruitment/employment, affirmative action, and employment law compliance. This position will also support the Human Resources Department by assisting with the administration of various HR programs, performing clerical and administrative duties, and maintaining employee records. Additionally, it will assist in promoting positive relationships between employees and management and must be able to maintain a high level of confidentiality. Responsibilities • Assists in the administration of various human resource functions for the assigned geographic location(s); assists in the interpretation and implementation of personnel policies and procedures. Partners with employees and management to communicate various human resource policies, procedures, laws, standards, and other government regulations., • Maintains working relationships with union officials and adheres to terms of the labor contract by monitoring the day-to-day implementation of policies concerning wages, hours, and working conditions., • Support management with employee relations issues, including conflict resolution, coaching, and disciplinary actions., • Provide support to the HR team and field staff with investigations and employee performance management., • Provide support to employees in HR-related topics (leaves, issues with pay, vacation banks, etc.), • Act as liaison with the legal team on subpoenas, EEOC requests, and other reporting requirements, • Assist in responding to employee relation issues such as employee complaints, harassment allegations, and civil rights complaints., • Maintains and processes all Unemployment Notices of Entitlement and potential charges in a timely, efficient manner. May attend unemployment hearings when necessary., • May facilitate or provide training to the workforce., • Review and submit FMLA requests, Leave of Absence, and/or STD paperwork., • Participates in administrative staff meetings and attends other meetings and seminars., • Prepare and maintain HR reports, including turnover, headcount, and other key metrics., • Assists with various research projects and other related duties as required. Minimum Requirements • Associates in Business or Bachelors in HR or Business preferred. PHR Certification is a plus., • 2 to 4 years of HR experience required preferably in a manufacturing or warehouse environment. Aviation cargo experience a plus., • Ability to work independently without direct supervision is essential. Skill in establishing and maintaining effective working relationships., • Must be customer oriented and work effectively under stressful conditions. Preferred Skills • Bachelors preferred., • Aviation cargo experience a plus, • PHR Certification is a plus., • Labor Relations experience is preferred., • Ability to work independently without direct supervision is essential., • Skill in establishing and maintaining effective working relationships., • Ability to foster a customer-oriented environment and work effectively under stressful conditions. Physical Requirements/Working Conditions • Occasionally move about inside the office to access file cabinets, office machinery, etc., • Constantly operates a computer and other office productivity machinery such as a calculator, copy machine, and computer printer., • Walk short distances., • Reach above and/or below the shoulder., • Handle/grasp documents or office equipment., • Sit and/or stand for short or extended periods., • Lift/carry/move objects, files, and documents up to 10 pounds., • Work in an office environment using standard office equipment., • Talk, listen, and speak clearly on the telephone., • Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards. Perks & Benefits • Want your pay in advance? Access your pay when you need it through DailyPay app!, • Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!, • Need quality medical care? Multiple options for both full and part-time employees!, • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!, • Looking to stay healthy and improve your life? Wellness Programs offered to all employees!, • Want to invest in your future? 401k program offered with company match!, • Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available! WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

Havas Network is home to more than 10,000 professionals that offer best-in-class services in the fields of media planning and buying, mobile strategy, data consulting, performance marketing, location-based media and social media across 150 countries worldwide. We are seeking a detail-oriented and organized Travel Manager to join our team. Must have Travel Manager experience, not just a travel arranger! The Travel Manager responsibilities include managing corporate travel service providers, support to negotiations contracts and managing relationships with travel suppliers, assisting all travel arrangements for the organization, and developing strategies to improve travel programs. Our ideal candidates have a strong understanding of the travel industry, excellent problem-solving skills, and an ability to negotiate effectively. Ultimately, the role of the Travel Manager is to ensure all travel arrangements run smoothly and align with the needs and requirements of the company. Description: The Travel Manager is responsible for the improvement of the Travel process in Havas. He/she is the single point of contact for the Group. He/she is in charge to coordinate the different parties involved in the process (HR, Indirect Purchasing, IT, and Finance). The travel manager is responsible for planning, organizing, and implementing travel plans. Travel manager is responsible for cost management, ensuring safety and comfort of the travelers, and make sure all travel operations run smoothly. He / She is responsible for: • Constantly looking for travels spent reduction opportunities in coordination with Indirect Procurement (in charge of negotiation), • Monitor spends in CONCUR / Travel Agency Reports (by supplier, by entity, trends, …) with IdP commodity buyer,, • Identify savings opportunities for further IdP negotiation,, • Monitor KPI and actual billing from CONCUR and Travel Management Company., • Ensure better compliance vs global policy from Havas employees, • Develop and implement corporate travel policies,, • Define and execute data analytics based on actual data to track deviances vs policy,, • Communicate with organization management results analysis on main issues,, • Coordinate internal control and internal audit, when necessary,, • Push in all Havas agencies for digitalization (no more paper) when possible., • Push for continuous process improvement and standardization, • Ensure CONCUR is widely used (no local tools),, • Promote a core model for all Havas agencies,, • Reduce cash advance as much as possible,, • Work with IT to automate interfaces master data synchronization,, • Ensure CONCUR core model is consistent, • Provide advice on travel documents and insurance., • Propose updates of local Travel Policy for HR and Finance validation, • support Q&A on Global / Local Travel Policy,, • propose changes,, • manage validation by HR,, • update communication tool in Havas with best practices and Q&A., • Point of contact with travel suppliers:, • Point of contact for CONCUR and Travel Management company,, • Inform travelers of CONCUR, TMC’s warning messages / alerts,, • Maintain with CONCUR and TMC’s list of critical blocking points, activate an action plan to solve them,, • Ensure compliance with procedures and service quality,, • Stay informed about travel industry trends and best practices,, • Stay updated through workshops, seminars, and industry conferences., • Point of contact with travelers and travel arrangers:, • Collect complaints, travel problems and find solutions with suppliers,, • Ensure compliance with procedures and service quality,, • Assist Travelers and travel arrangers (EAs),, • Propose travel trainings The ideal candidate has: • Proven work experience as a Travel Manager,, • Knowledge of international travel regulations, customs and currencies,, • Knowledge of T&E reporting and processing,, • Working knowledge of MS Office software,, • Excellent communication (oral and written) and negotiation skills,, • Well-organized and reliable,, • An analytical mind with strong business acumen,, • Customer-oriented approach,, • High school diploma or equivalent; bachelor’s degree is preferred,, • At least 5 years’ professional experience in Travel management context,, • Professional experience in an advertising / communication context is a plus,, • Focus on rigor, analytical skills,, • Strong ability to communicate across global / local organization,, • Ability to work in a matrix organization in Shared Services, Finance, Purchasing and HR functions,, • Responsiveness and problem resolutions skills,, • Experience in CONCUR is a real plus,, • English language mandatory (another language like French is a plus). Additional Information • Job Title: Travel Manager, • Work Environment: Office setting with options for remote work 2/5). Some local / regional trips may be required for meetings with travel suppliers., • Reporting Structure: Reports to the Global Travel Manager., • Location: New York City (Hudson Street), • Minimum of 5 years work experience in the business travel industry, corporate travel operations, hotel industry, or travel technology area required., • College degree highly desired, • RACI (vs commodity buyer), • Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience. Salary: $85,000 -$90,000 annually, based upon experience and qualifications, as well as market and business considerations.

Assisted Living Program Nurse Manager Position Summary The Assisted Living Program Nurse Manager is responsible for the overall clinical and operational management of the assisted living nursing department. This role ensures high-quality, resident-centered care through effective staff supervision, interdisciplinary collaboration, regulatory compliance, and clear communication with internal teams and partner agencies. Essential Job Functions • Oversee day-to-day operations of the nursing department, including staff scheduling, supervision, ensuring appropriate staffing coverage, and addressing complaints or concerns., • Create, maintain, and manage duty sheets for Resident Service Associates (RSAs) for all shifts., • Hire, evaluate, coach, and discipline Resident Service Associates providing direct resident care., • Coordinate and facilitate Home Health Aide in-service education and training programs., • Serve as the primary liaison between Village Housing Development (VHD) and certified Home Health Agencies to coordinate resident health services., • Participate actively in interdisciplinary team meetings to support comprehensive, resident-centered care planning., • Establish and maintain workflows that promote effective communication among staff, including reporting processes and emergency call response., • Coordinate interdisciplinary care and maintain ongoing communication with all members of the healthcare team., • Monitor and coordinate resident tray service requests to ensure nutritional and service needs are met., • Conduct screenings of prospective residents to determine eligibility for the Assisted Living Program., • Complete, or ensure completion of, the Universal Assessment System (UAS) for Assisted Living Program residents in accordance with regulatory requirements., • Complete functional assessments for Enriched Housing residents as required by applicable regulations. Additional Responsibilities • Ensure compliance with all federal, state, and local regulations governing assisted living and enriched housing programs., • Promote a culture of quality, safety, accountability, and resident dignity., • Maintain accurate and timely documentation related to resident care, staffing, and program operations., • Collaborate with leadership to support continuous quality improvement initiatives. Qualifications • Active Registered Nurse (RN) license in good standing., • Prior experience in assisted living, long-term care, enriched housing, or a similar healthcare setting., • Demonstrated leadership, staff management, and interdisciplinary collaboration skills., • Strong knowledge of regulatory requirements and resident assessment processes., • Excellent communication, organizational, and problem-solving abilities.

Job Description Job Overview: We are seeking a talented and passionate Managerial Sous Chef to join our culinary team at The Pierre- A Taj Hotel. In this position you will support the Executive Chef and partner with the culinary team in overseeing all aspects of kitchen operations, ensuring the highest standards of food quality, presentation, and guest satisfaction. Key Responsibilities include but not limited to: • Assist the Executive Chef in planning and directing food preparation and culinary activities, • Supervise and train kitchen staff, including sous chefs, prep cooks, and culinary assistants, to ensure consistency and excellence in food preparation., • Maintain safe, secure, and healthy food preparation environment by following and enforcing preparation standards and procedures, complying with sanitation and legal regulations., • Assist in scheduling kitchen staff and managing labor costs to meet operational needs while adhering to budgetary guidelines; meet financial objectives by controlling cost, waste, and inventory controls without sacrificing quality or quantity., • Monitor inventory levels, order supplies, and manage food costs to optimize profitability while maintaining quality standards., • Oversee food plating and presentation to ensure that all dishes meet the hotel's high standards for visual appeal., • Participate in menu tastings, food evaluations, and quality control initiatives to maintain the highest level of culinary excellence., • Foster a positive work environment, promoting teamwork, creativity, and professional development among kitchen staff., • Collaborate with other departments, including banquets, catering, and room service, to ensure seamless coordination and execution of culinary offerings., • Working hands-on to ensure seamless operation of different sections of the kitchen., • Proven experience as a Sous Chef or senior culinary position in a luxury hotel, fine dining restaurant, or similar upscale establishment in a Union environment., • Culinary degree or equivalent certification from a recognized culinary institute preferred., • Strong leadership skills with the ability to motivate and mentor a diverse team of culinary professionals., • Flexibility to work evenings, weekends, and holidays as required to meet operational needs., • Extensive knowledge of kitchen operations, food safety standards, and sanitation practices., • Exceptional organizational and time management skills, with the ability to multitask and prioritize in a fast-paced environment., • Effective communication skills, both verbal and written, with the ability to collaborate effectively with colleagues at all levels., • Ability to maintain a constant, even personality while working with kitchen team with as well as having good people skills., • Able to lift up to 30 pounds regularly and up to 50 pounds occasionally., • Sound knowledge in technical and technology related aspects of running a kitchen (e.g.: Basic Computer skills - MS Office, Recipe programs, Purchasing software; Payroll Software), • Be part of The Pierre hotel known for its commitment to excellence., • Collaborate with a passionate and dedicated team., • Competitive compensation and benefits package., • Opportunities for professional growth and development.

Job DescriptionBenefits: • 401(k), • Health insurance Core Skills • Communication: Ensuring smooth and professional communication with clients and between various departments within the company, such as office staff, field technicians, and management., • Organization, Task Management & Time Management: Ability to prioritize and manage completion of multiple tasks and scheduling in a dynamic environment., • Technical Skills: Ability to learn and utilize various software programs, applications and equipment that are industry specific.Customer Interaction, • Answering Calls and Emails: Handling inbound calls from clients seeking pest control services, treatment inquiries, and general company information., • Scheduling Appointments: Setting up service appointments for pest inspections, treatments, and follow-up visits., • Client Support: Offering advice or information regarding pest problems and directing more complex issues to technicians or managers.Coordinating Technicians and Field Staff, • Dispatching Technicians: Ensuring that technicians are assigned to appropriate appointments and that they have the necessary information before going out on calls., • Monitoring Schedules: Ensuring that technicians stay on schedule and making adjustments when necessary.Handling Complaints and Queries, • Problem Resolution: Addressing customer concerns and complaints, striving for customer satisfaction, and escalating issues as needed to management.Handling Emergencies, • Quick Response: In case of urgent pest-related issues, assisting with urgent appointment scheduling or dispatching emergency services if needed.Creating Service Orders, • Customizing Service Orders: Using company templates or systems to create personalized service proposals, detailing the pest control treatment plan, pricing, and terms., • Presenting Service Orders: Sending proposals to clients via email and following up to answer questions or negotiate terms.At least 2 years previous experience working in a customer service or office administration role preferred. You will be working in an office setting with a team including a Lead Customer Service Representative, Account Manager and Director of Operations.

Job Description Company Overview Seasons Supermarkets is one of the largest kosher supermarket chains in the nation. At present, there are eight Seasons locations across the Tri-State area with plans to expand. Seasons offers its customers a full-service kosher shopping experience where everyone, including its highly dedicated associates, is treated like family. We are seeking a dedicated and experienced Customer & Associate Relations Manager to join our team. This position plays a key role in fostering a positive environment for both customers and employees by promoting respect, engagement, and open communication. The ideal candidate will be professional, approachable, and solution-driven with a passion for people and service excellence. Responsibilities include but are not limited to: • Serve as the main point of contact for escalated customer and associate concerns, ensuring timely and professional resolutions., • Promote a positive work environment by encouraging teamwork, respect, and open communication among associates and management., • Assist department managers with employee relations matters such as performance discussions, coaching, and corrective actions., • Investigate employee and customer complaints, document findings, and make recommendations for appropriate outcomes., • Monitor customer feedback trends to identify areas of improvement and develop strategies for enhancing the shopping experience., • Partner with the HR Department and store leadership to ensure compliance with company policies and employment regulations., • Support employee engagement initiatives, including recognition programs, communication updates, and training efforts., • Prepare reports summarizing trends in employee relations and customer feedback for management review., • Assist in planning and implementing programs that promote a culture of professionalism, accountability, and service excellence., • At least 5 years of experience in Food / Retail Industry, Human Resources, Employee Relations, or Customer Service Management., • Strong interpersonal and communication skills with the ability to build trust and resolve conflicts effectively., • Excellent problem-solving abilities and sound judgment in handling sensitive issues., • Ability to maintain confidentiality and act with professionalism at all times., • A genuine commitment to delivering excellent customer and associate experiences., • Strong organizational skills and attention to detail., • Experience in a retail, grocery, or hospitality environment preferred., • Health Insurance, • Dental & Vision Insurance, • Paid Time Off (PTO), • Free 100K Life and AD&D Insurance, • Short-Term Disability Insurance, • Long-Term Disability Insurance, • Flexible Spending Accounts (FSAs), • Supplemental Insurance

Job Description Position Title: Bilingual Call Center Representative Department: Dispatch Location: Corporate Headquarters Employment Type: Full-Time Schedule: 10:00 AM - 6:30 PM Job Summary: We are seeking a dedicated and enthusiastic Bilingual Call Center Representative to join our customer service team. This role is essential in providing exceptional service to our Spanish-speaking customers. The ideal candidate will possess strong communication skills, a passion for helping others, and the ability to handle customer inquiries effectively. Under the supervision of the Customer Service Manager, the Call Center Representative is primarily responsible for inbound and outbound calls surrounding student transportation operations at the NYCSBUS not-for-profit organization. Representatives of the NYCSBUS Call Center team answer and address incoming calls from members of the community inquiring about a range of questions and concerns. Will provide generalized feedback, provide comprehensive information, check location of buses, take notes, and record discrepancies. -Responsible for thorough record and rapid response time. Will often troubleshoot situations by providing callers with information received by Customer Service -Representatives or utilized technology systems via phone and email communication modes. -Answers incoming phone calls from parents, guardians, school officials and their staff, community members, or others as needed; responds to received inquiries, concerns, or complaints in a timely and appropriate manner -Responsible for email communication in same fashion as phone services; provides callers or emailed inquiries with same rapid response with detailed information and guidance -Researches required information using the available resources in technology capability, Customer Service Representatives, Field Supervisors, Routers, or others as needed -Thoroughly listens to callers inquiry and provides information in a professional and sincere tone and direction -Enters caller information and details of the call into incident management tracking system; may be required to provide record of call logs as needed; records details of comments, inquiries, complaints, and actions taken -Identifies escalating priority issues and reports situations to leadership as soon as possible -Re-routes inbound calls to the appropriate resources, as needed; keeps an updates organization call list and chain of command -Follows up on complicated customer calls where required -Completes call notes and call reports as necessary; updates as needed -Obtains and evaluates all relevant data to handle complaints and inquiries -Ensures full comprehension of GPS bus tracking software and other available tools in order to provide accurate and up to data information to callers -Manages administration of first step by getting information to whom it needs to go; communicates and coordinates within internal functions including routing and financial departments -Responsible for completing all necessary training including de-escalation and customer service technique -Perform other duties as assigned and directed Experience: 1 year of experience in a Call Center Representative role for a large organization, and/or; 1 year of demonstrated experience in a generalized customer service role may suffice for the right candidate High School Diploma or equivalent Established experience in complaint resolve and incident management a must Demonstrated ability to improve organizational procedures and work effectively to improve operations Experience in data collection and information sorting Experience in customer service outreach techniques and methods Strong written and verbal communication skills Ability to work a flexible schedule Multilingual speaking and writing skills a plus

Job Description Job Description 1. Title of Job Customer Support Representative 2. Description of Responsibilities Responds to service related customer inquiries, trouble, and/or complaints by phone and email. Instructs network carriers to troubleshoot circuit outages and usability issues. Communicates with application service providers/resellers to respond to customer inquiries. Provides customers with remote instructions to isolate the cause of Internet connection outages. Provides customers with basic instructions on the use of the application and internet related services. Escalates trouble tickets to the engineering team once the work level of a service ticket is beyond the scope of the 1st level support. Manages ongoing service tickets and ensure the expected service levels. Sends notices for planned or unexpected service outages to customers in a timely manner. Opens appropriate tickets with the datacenter related inquiries and troubles. Creates, revises, and translates manuals, documents, and reports when needed. Regular working hours is 9am 5pm Eastern Standard Time (EST). With teamwork, covering working hours of 9 am 5 pm Pacific Standard Time (PST) from Monday to Friday (12 8 pm EST from Monday to Friday), in case of absence of a customer support representative covers working hours of 9 am 5 pm Pacific Standard Time (PST). Collects information from department of Professional Services to enable to perform LAN support and its troubleshooting. Creates manuals to perform LAN Support and its troubleshooting for customer support. Leads customer support staffs to perform LAN support and its troubleshooting with sharing information. 3.Reporting This position reports to Manager, Customer Support and/or General Manager, Professional Services and/or Chief Operating Officer. The other persons will be designated by President & CEO if necessary.

Job Description POSITION PURPOSE: We are seeking a hospitality focused and organized individual to join our team as a Reservations Agent. The Reservations Agent plays a crucial role in supporting front desk operations by ensuring hotel room reservations are accurately booked while providing a seamless experience for our guests. This position is responsible for performing guest services, administrative tasks such as managing hotel room reservations, and supporting the accomplishment of hotel revenue objectives. ESSENTIAL FUNCTIONS AND DUTIES: • Responding to incoming calls and emails from guests in a prompt, friendly and professional manner, providing information about the hotel's rooms, rates, and services, and assisting with room reservations and inquiries., • Utilizing the hotel's reservation system to efficiently manage room availability, rates, and packages, ensuring that the system is updated and accurate at all times., • Processing room reservations, modifications, and cancellations, and providing guests with detailed information about the reservation process, policies, and procedures., • Create and maintain an upscale and personalized pre-arrival process that improves the guests’ experience and the hotel revenue., • Up-selling room categories and hotel services to guests, leveraging knowledge of the hotel's facilities, services, and special promotions to maximize revenue., • Process accurate billing and payments, ensuring that the reservation is secured and correct., • Maintaining a high level of knowledge about the hotel's facilities, services, and local attractions to provide recommendations and information to guests as needed., • Handle challenging situations and resolve guest complaints in a professional and timely manner., • Collaborating with other departments, such as sales, housekeeping, and front desk, to ensure guests receive exceptional service and to resolve any issues that may arise., • Support the front staff to ensure a smooth and memorable experience for guests by reviewing, monitoring and relaying guest arrival and departure times, special occasions, needs and preferences., • Maintaining accurate and up-to-date records of guest information and reservations, while recording notes for guest preferences, special requests, and payment information., • Meeting and exceeding sale goals, striving to increase revenue and maximize room occupancy., • Run daily reports while maintaining and completing daily task list., • Adhering to hotel policies, procedures, and standards, including data privacy and security., • Inputting sensitive information in our systems, ensuring that all guest data is properly stored and protected., • Perform Switchboard duties, other administrative duties and direct calls as needed., • Participate in any training and development programs to improve job skills and knowledge., • Performing other duties as assigned by the management team.KNOWLEDGE, EXPIERENCE AND SKILLS, • A bachelor's degree in hospitality management, business administration, or a related field is often preferred., • At least 2 years of experience in the luxury hospitality industry, particularly as a reservations agent, is usually required., • Experience with Opera preferred., • Knowledge of the city, particularly tourist attractions., • Professional demeanor, strong ethical standards, and the ability to maintain confidential information., • Ability to multitask and prioritize tasks in a fast-paced environment, using software and point-of-sale systems., • Possess a sales-oriented mindset, with a goal-driven approach to achieving targets and maximizing revenue., • Strong interpersonal skills, with the ability to communicate effectively and professionally with guests, colleagues, and management., • Excellent organizational skills and attention to detail, with the, • Ability to work independently and as part of a team, demonstrating reliability, flexibility, and a positive attitude., • Proficiency in basic computer skills, including knowledge of scheduling, • Flexibility to work a variety of shifts, including evenings, weekends, and holidays as required., • Commitment to upholding the highest standards of customer service, professionalism, and integrity.PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:, • Ability to stand for extended periods and work in a fast-paced, • environment., • Endurance to withstand long hours of standing, walking, and repetitive motions., • Lift and carry objects weighing up to 30 pounds., • Flexibility to bend, stoop, reach, and perform physical tasks. Cipriani is an equal opportunity employer. Powered by JazzHR BWIc6xFm0H

Job Description OGeez! is one of America's pioneering cannabis-infused gummy brands. Our scratch-made gummies combine mouthwatering taste, innovative cannabinoid infusions, signature bouncy texture, and hand-crafted quality to add flavor to all of life's special moments. Born in Arizona, we’re now flavoring life across multiple states, including New Jersey. We’re a fast-growing and fast-moving company looking to hire a Brand Representative to join our team. Day-to-day activities: • Be up to speed on all OGeez! products to ensure clear communication., • Work closely with sales and marketing staff to conceptualize marketing campaigns and strategies when requested., • Clear detailed mission reports due daily with high level of detail to Marketing Manager., • Must be a team player and able to work well in various group settings., • Educate consumers & retail partners about our products daily., • Capturing photos in the field to tell the story of each mission for internal recaps and social media., • Build rapport with customers and vendors., • Monitor customer feedback and escalate complaints to the marketing department., • Represent the company at product launches, events, and trade shows when scheduled., • Brainstorm ideas and participate in training and internal workshops., • Maintain a positive image of the brand. You’ll be a good candidate if you have: • Must be 21 years of age or older., • College degree (B.A. or B.S.) in Marketing, Communications, or related study., • 2-3 years of experience in marketing, promotions, events, or related consumer‐focused field preferred., • Proven track record representing brands in the marketing and event field., • Experience in the cannabis industry and/or consumer packaged goods (including alcohol sales) preferred., • An exceptional ability to speak in public and articulate messaging to crowds of various sizes. We offer a competitive compensation and benefits package, with a starting pay of $23.00 per hour. OGeez! Brands is an equal opportunity employer and encourages applicants from diverse backgrounds to apply.

Job Description Honey Birdette was created by women for women, to offer an experience unlike any other lingerie retailer. We are a luxury lifestyle brand offering high-end lingerie and premium bedroom accessories. Bold, innovative, and a little cheekier than you would expect, Honey Birdette has quickly become the most talked about lingerie brand. We inspire, create curiosity, and empower women through their beauty and confidence. Who We Seek: A dedicated Sales Associate to join our team at Honey Birdette. In this role, you will join a fierce, fun group of high-performing individuals who foster a positive environment of collaboration and teamwork. Together, you will curate a red carpet shopping experience for our clients and strive to meet and exceed sales expectations. Our ideal candidate is professional, polished, charismatic, energetic, positive, and highly approachable, with an outgoing personality. What You’ll Do - Job Responsibilities • Deliver exceptional customer service to ensure client satisfaction., • Strive to meet and exceed sales targets and KPIs making meaningful contributions to the team’s overall performance., • Achieve lingerie, toy, and bondage sales goals., • Grow clienteling and IG followers outreach., • Read Honey Communications to develop and maintain in-depth product knowledge to competently and confidently address client inquiries and provide recommendations., • Cultivate strong relationships with clients, team members, and management to create a positive work environment., • Attend training sessions and complete “The Hive” tasks to ensure alignment with the Honey Birdette vision., • Assist in maintaining a visually appealing and well-organized, operationally sound store environment, including restocking merchandise and keeping displays clean and tidy., • Maintain and exhibit strong product knowledge to upsell, style, and deliver premium client experiences., • Resolve any client complaints with a sense of diplomacy and urgency to create maximum client satisfaction, escalating to a Boutique Manager, if necessary., • Uphold and adhere to all company policies and operational procedures. What You’ll Bring - Qualifications and Skills • A high school diploma or equivalent experience., • Experience in a retail, client-facing, or customer service role., • Excellent written, verbal and interpersonal skills., • Familiarity with sales principles., • Positive attitude with an entrepreneurial mindset, • Ability to deliver a high standard of customer service and build exceptional customer relationships., • Energetic and proactive approach, capable of working independently and collaboratively on a team., • Strong attention to detail and organizational skills while managing multiple tasks in a fast-paced work environment., • Ability to maintain confidentiality and exercise discretion., • Basic computer skills, experience using POS software, inventory management tools., • Sales driven mentality - ability to achieve high expectations of sales goals., • Available to work a flexible schedule to meet the needs of the business, which include closing shifts, weekends and holiday shifts., • Must have unrestricted access to work in the U.S., • Must be at least eighteen (18) years of age. Physical Requirements The work environment and physical demands described here are representative of those that an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Able to lift and carry up to 25 lbs., perform frequent standing, walking, repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and work with cleaning chemicals., • Able to stand and walk for up to 8 hours per shift., • Ability to use technology (mobile devices, computers)., • Ability to read instructions, reports, and information on computer/register screens and to key information into the computer daily. The pay range for this position at the commencement of employment is expected to be $range, hourly; however, the base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. What We Offer: • Competitive wages., • Generous retail sales incentive programs., • Encouraging & empowering environment with career progression and training opportunities., • Employee assistance program for mental health and counseling services., • 401k, including a matching discount from the company., • Generous product discount! Working Conditions Candidates understand that Honey Birdette is a subsidiary of PLBY Group. Our brands are focused on creative freedom, artistic expression, and sex positivity. As a result, you understand that the business concept is based partly on sex appeal, nudity, and/or sexual wellness products. You may be exposed to individuals in sexy and/or sexually provocative clothing, either in person or in photographs or videos; lewd and/or obscene language; depictions of lewd, risqué, intimate, or explicit acts or behaviors; conversations and discussions about sex, sexuality, and the human anatomy; conversations and discussions where vulgar language may be used, and where sexual jokes and innuendo may be expressed in their presence. Candidates acknowledge that they do not find the job duties or work environment as described above to be offensive, intimidating, hostile, or unwelcome. Candidates also understand that, if hired, nothing shall prevent you from notifying the company immediately if you are exposed to conduct of any type that you find offensive and/or that makes you feel uncomfortable while you are performing your job duties. Equal Employment Opportunity Honey Birdette is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and we make all employment decisions without regard to any protected status. The right talent for us innately embodies our values. Come as you are.

Job Description Do you thrive on leading high-performing teams and delivering exceptional service? Are you a hands-on leader who can balance strategy and execution while motivating others to achieve excellence? At Ten Lifestyle Group, we elevate the lives of high-net-worth individuals through world-class lifestyle management. As a Team Manager, you will lead a group of Lifestyle Managers to deliver seamless, high-touch service while ensuring performance, quality, and satisfaction targets are achieved. As we continue to grow our U.S. presence, we are looking for a passionate and people-focused leader to drive service excellence in New York or Las Vegas. About the Role As a Team Manager, you will be responsible for leading a team of 5–17 Lifestyle Managers/Travel experts, ensuring they deliver personalized, luxury-level support to our members. You will balance day-to-day operational leadership with coaching, performance management, and strategic improvements, fostering a positive and motivated team environment. Key Responsibilities Service Delivery & Operational Leadership • Lead daily service operations, ensuring full coverage across all shifts, including weekends, evenings, and holidays., • Monitor and manage performance KPIs to ensure service level agreements are consistently met., • Partner with IT, Finance, HR, Training, and internal stakeholders to resolve operational and support issues efficiently., • Identify and implement process improvements that enhance profitability, client satisfaction, and operational excellence., • Act as an escalation point for member complaints, exercising sound judgment and managerial authority to make timely decisions and resolve issues effectively., • Serve as operational backup when required, directly supporting members to ensure continuity of service and avoid disruption to the member experience., • Participate in meetings with corporate or key clients as required, presenting service performance, addressing evolving needs, and aligning on results, expectations, and continuous improvement opportunities. Team Coaching & Performance Management • Conduct regular one-on-one coaching sessions and lead monthly and quarterly performance reviews., • Monitor service quality through request reviews, written communication, and call evaluations., • Use quality assurance data to provide real-time feedback and drive continuous improvement., • Recognize individual and team achievements to strengthen engagement and morale. Leadership & Culture • Set clear expectations and SMART goals aligned with business objectives., • Act as a role model for Ten’s values, demonstrating professionalism, empathy, adaptability, and excellence., • Communicate key business updates and foster a strong sense of collaboration and community within the team., • Support succession planning and career development for high-performing team members. Requirements • Demonstrated ability to manage teams with a strong focus on performance, accountability, and engagement., • Strong commercial awareness with the ability to coach teams toward revenue and value-driven outcomes., • Excellent verbal and written communication skills., • Calm, confident decision-making in fast-paced, high-pressure environments., • Proven experience supporting high-net-worth or VIP clients., • Highly organized, detail-oriented, and comfortable managing multiple priorities and systems., • Mandatory experience using a travel booking GDS system (Amadeus required)., • Demonstrated ability to effectively lead and manage teams across multiple locations and diverse cultural environments. Aside from regular Extended Health, Dental, Vision and Telehealth we have other benefits listed below: • Employee Assistance and mental wellness resources, • Travel offers from a variety of sources that allow great discounts on hotels, cruises, and rental cars. These vary by location., • 22 days of Paid Time Off your first year and maxing out at 32 days per year in your 4th year (based on a 40hr work week)., • 3 extra float days after 3 years of work., • One month off, fully paid sabbatical every 5 years of work, in addition to your Paid Time Off days., • Full catalogue of learning modules that cover a wide range of categories for personal and professional development, • Discount on Pet Insurance and a variety of other non-travel perks and discounts, • IATA card after 90 days which gives access to travel discounts, • Monetary loyalty rewards at 3yrs, 5yrs, and 10 years of service, • Working Holidays: Ability to work from any of our 23 global offices for a short period of time DE & I Statement Widespread acceptance for every person. We encourage diverse philosophies, cultures, and backgrounds. We praise diversity and are dedicated to creating an inclusive work environment for our employees. This idea ties the Ten teams together. Ten is honored to be an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law

Job DescriptionJob Description: Vehicle Delivery Coordinator The successful candidate will coordinate with the Sales Department to prioritize and manage the delivery of sold vehicles each day. He/She will gain familiarity with all processes and paperwork necessary to complete a vehicle sales transaction. The Delivery Coordinator must be able to explain delivery paperwork to customers and is to answer all questions from them including the availability, cost, and benefit of aftermarket products. The successful candidate will introduce customers to the services provided by our Service Department and go over the operational features of the vehicle that is being delivered. He/She continuously contributes to a positive and encouraging atmosphere, where the readiness to help is necessary to assist customers and fellow associates in the delivery of our products and services. Maintains a strong knowledge base of all vehicle makes and models, with ability to effectively present and deliver products to customers. DUTIES AND RESPONSIBILITIES 1. Compares serial numbers of vehicle being delivered against appropriate paperwork and ensures vehicle is in “ready to deliver” condition to include and recording any damage, lists missing items and verifies the presence of accessories listed on the invoice. 2. Delivers vehicles to customers, ensuring customer understands the vehicle's operating features, warranty, and paperwork. 3. Educates customer(s) by explaining simple procedures and features of the vehicle; assists with pairing phones; training garage door openers; reviewing navigation and key fobs. 4. Introduces customers to service department staff to emphasize the quality and efficiency of service repairs and maintenance available in the dealership. Assists with scheduling of first service appointment. 5. Follows up on all post delivery items, tag/title work, 'we-owes', and special requests to be sure that all customer expectations are met. CUSTOMER SERVICE 1. Handles customer concerns or complaints immediately and within dealership guidelines. 2. Assists management and sales staff in maintaining long term customer relationships. HOUSEKEEPING 1. Ensures delivery areas, show floor, lot and other work areas meet Lexus and dealership standards. 2. Maintains a professional appearance within dealership guidelines. Performs other duties as assigned. Job Requirement: MINIMUM KNOWLEDGE, SKILLS AND ABILITIES 1. At least three years related customer service, sales or automotive experience and/or training; or equivalent combination of education and experience preferred but not required. 2. Strong working knowledge of personal device technology with ability to integrate and effectively communicate in user friendly terminology using effective interpersonal, written and oral communication skills and computer skills. 3. Ability to define problems, collect data, establish facts, and draw valid conclusions. 4. Valid Driver's License, acceptable driving record and at least age 18 years of age required to drive company or customer vehicles. PHYSICAL DEMANDS 1. Regularly required to talk and hear and frequently required to stand, walk, sit, reach with hands and arms; and stoop, kneel and crouch. 2. Regularly lift and/or move up to 10 pounds; occasionally lift and/or move up to 50 pounds. 3. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. 4. Must be able to work a consistent and predictable schedule as determined by management and business conditions. WORK ENVIRONMENT 1. Frequently exposed to outside weather conditions and occasionally exposed to wet and/or humid conditions and fumes or airborne particles. 2. The noise level in the work environment is usually moderate. Individuals must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits Include: Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including: Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off Comprehensive employee recognition programs. Continued training through the manufacturer. Opportunities for career advancement. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Love To Talk With You! Apply By Clicking The 'Apply Now' Button

Job DescriptionBenefits: • Competitive salary, • Flexible schedule La Brigade de Buyer, Inc. is seeking an experienced Customer Service Representative (Consumer) to provide independent customer support services for our direct-to-consumer business. This is a part-time, 1099 independent contractor engagement focused on delivering a premium, consultative customer experience aligned with our high-end kitchenware brand. This role is well suited for a customer service professional with a passion for cooking or baking who can advise customers, resolve issues independently, and represent a premium consumer brand with professionalism and care. Onsite Collaboration: Due to the nature of the work and cross-functional collaboration, the contractor must perform services onsite at our office up to three (3) days per week, coordinated in advance. The contractor retains discretion over how services are performed during onsite and offsite work periods. Scope of Services The Contractor will provide customer service and advisory support services, including: Consumer Customer Support • Respond to individual customer inquiries via phone, email, and digital channels, • Evaluate, log, and respond to inquiries received through email, phone, website, and social media platforms, • Advise customers on product selection and usage, delivering a premium, consultative experience, • Handle customer complaints and coordinate refunds or replacements in accordance with documented guidelines, • Perform customer verifications, including fraud-related inquiries when applicable Order, Returns & Data Management • Log all customer inquiries and follow-ups in the ERP system, • Manage return reports, analyze trends, and provide recommendations, • Maintain organized records of inquiries, resolutions, and responses, • Coordinate with Quality and Marketing teams to support accurate customer responses Community & Brand Engagement • Support the de Buyer Enthusiasts community (Facebook Group), including:, • Publishing approved content (news, tips, product guidance), • Welcoming new members, • Responding to product-related questions and comments Coordination & Escalation • Liaise with Direct-to-Consumer, Marketing, and Warehouse partners as needed, • Review and quality-check external helpdesk responses related to pricing and delivery inquiries, • Identify issues or risks and escalate appropriately through agreed communication channels Deliverables & Performance Expectations • Timely, professional responses to customer inquiries, • Accurate logging and documentation of customer interactions, • Clear escalation of complex or high-risk issues, • Consistent alignment with documented quality and brand standards Contractor Qualifications • Minimum 1 year of experience providing consumer-facing customer service support, preferably in high end consumer goods or homeware, • Strong written and verbal communication skills, • Ability to manage multiple inquiries independently in a fast-paced environment, • Proficiency with Microsoft Office, • Experience with Shopify and NetSuite or similar systems, • Knowledge of kitchenware (cookware, bakeware, cutlery, utensils) is a plus, • Fluent English required; additional languages (French or Spanish) a plus Engagement Terms (Independent Contractor) • This engagement is for a 1099 independent contractor, not an employee, • Contractor retains control over the manner and means of performing services, • Contractor may provide services to other clients during the engagement, • Contractor is responsible for all taxes, insurance, equipment, and business expenses, • Compensation is expected to be hourly and paid for time worked, consistent with non-exempt pay practices, as defined in the Independent Contractor Agreement, • No eligibility for employee benefits, paid time off, or overtime premiums, • Engagement scope, compensation, invoicing, and termination terms will be defined in a separate Independent Contractor Agreement Equal Opportunity Statement La Brigade de Buyer, Inc. engages independent contractors without regard to race, color, religion, sex, national origin, age, disability, or any other protected status. Flexible work from home options available.

Job DescriptionAt Talkiatry, we believe every patient deserves compassionate, high-quality care. As a Patient Relations Associate, you'll play a pivotal role in ensuring our patients feel heard and supported throughout their clinical journey. You'll assist patients and family members with issues related to their clinical care and work collaboratively with all departments to promptly facilitate problem resolution. This is a unique opportunity to contribute meaningfully to patient satisfaction, clinician support, and operational excellence at a leading behavioral health company. This role is available fully remote to candidates located outside of the NYC Metro area, or hybrid for candidates who are located in the NYC Metro area. About Talkiatry: Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment. 60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine. You will: • Review, assess, and triage patient complaints related to clinical care, conducting comprehensive investigations through the collection of documentation, consultation with patients and clinicians, and review of internal policies., • Communicate directly with patients to gather additional context, provide updates, and share outcomes with empathy and professionalism., • Identify cases that are potential quality or risk issues and makes appropriate and timely referrals to the Clinical and Therapy Directors, billing, and legal/regulatory teams., • Apply knowledge of company policies to identify deviations and uphold service standards., • Maintain accurate and confidential documentation of all cases and communications., • Track complaint data to identify trends, recurring issues, and opportunities for process improvement., • Collaborate with leadership to recommend changes that enhance patient experience and operational workflows., • Support reporting initiatives and contribute to quality assurance efforts through detailed case tracking. You have:, • Bachelor’s degree or equivalent experience in healthcare administration, social work, psychology, or a related field. Master’s in Social Work (MSW) or a related clinical master’s degree is a plus., • 2+ years of experience in patient relations, clinical operations, or healthcare service recovery., • Strong critical thinking and problem-solving skills, with the ability to interpret complex information and make sound judgments., • Exceptional communication and interpersonal skills—able to engage empathetically with patients while maintaining professionalism., • Familiarity with HIPAA, healthcare compliance, and clinical operational workflows., • Demonstrated ability to manage sensitive issues with discretion and tact. Bonus if you have:, • Experience working in behavioral health, psychiatry, or telehealth environments., • Experience in complaint resolution, quality assurance, or patient advocacy roles., • Proficiency in CRM or ticketing systems (ServiceNow preferred), • Experience with Excel/Google Sheets for data tracking and reporting. Why Talkiatry:, • Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care, • Collaborative environment: be part of building something from the ground up at a fast-paced startup, • Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!, • Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands

Job Description Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm)

Job DescriptionSalary: 20-30 About StyleKorean StyleKorean Inc., operated by SILICON2 Co., Ltd., is a leading global distributor of Korean beauty products, offering a wide range of skincare, makeup, and beauty brands to international markets. Job Description The sales representative is responsible for maintaining and improving sales volumes of STYLEKOREAN, Inc. by working with existing customers and developing a new customer base, including national accounts such as Costco, Target, Walmart, Ipsy, etc. Key performance metrics for this position include meeting sales targets, maintaining good customer relationships, and working collaboratively with team members. Location: Saddle Brook, NJ Responsibilities Focus sales efforts on the existing and potential volume of sales Assist customers by phone, email, and in-person purchase orders, inquiries, etc. Recommend products to customers, based on customers needs and interests Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendation to the management Develop and suggest process improvements to streamline workflow and efficiency Stay on top of the latest beauty and lifestyle trends and find opportunities for new products, variations, and ideas Qualifications and Experience Experience in the beauty industry preferred Outstanding organizational skills, follow-through, and attention to detail Highly flexible and responsive, with the ability to effectively manage multiple, changing priorities Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment Must be legally authorized to work in the United States Background check required after a conditional offer is made, in accordance with applicable laws Korean/English bilingual proficiency (intermediate speaking, reading, and writing) preferred to support communication with Korean customers, vendors, the internal team, and the HQ. Full-Time Employee Benefits • Health Insurance premium for the employee is paid 100% by the Company, including vision & dental (PPO), • 12 days of paid time off (PTO) in the first year, with annual increases based on tenure, • Paid Holidays, • 401(k) with company matching, • Year-end Discretionary Bonus, • Employee discount, • Catered lunch provided

Job Description Job Title: Member Services Representative (Benefits Specialist) Extended Hours Differential Pay Added for Working Extended Hours Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours

Job Description Summary: As a Universal Banker you will provide a full range of banking services to retail customers; including both transactional and non-transactional processes. Offers customers more personal banking options while still providing traditional services and assists in reaching all goals set for the branch. Job Responsibilities: • Processes all banking transactions including but not limited to; deposits, withdrawals, transfers, cashing checks, money orders, selling money orders, gift and Bank checks, processing loan payments and safe deposit box rentals. All banking transactions are to be processed through Columbia Bank’s on-line terminals;, • Opens new deposit and checking accounts of all kind and explains these products to customers as required. Handles deceased accounts. Assists with maintenance of files and any documentation of daily platform work required. Assists customers with safe deposit boxes, answers inquiries or provides explanations of all products and services including renegotiation of CDs;, • Discusses personal financial needs with customers and makes recommendations on how the Bank can meet those needs. Cross sells Bank’s products and services. Interacts with other Bank departments as required. Services customers, in person or via the telephone, to answer inquiries, research and resolve customer problems and/or complaints and ensure customer satisfaction. Explains the features and benefits of on-line banking and how it works;, • Prepares daily proof sheet at close of business each day. Helps with end of day closing procedures for the branch which includes, but is not limited to; preparation of branch consolidation sheet and document imaging of required branch work;, • Maintains accurate customer and account records. Maintains and updates safe deposit box records, back office work and ordering checks and maintaining branch files;, • Makes referrals to the Wealth Management area of the Bank, First Jersey Title, Mortgage Origination and other departments of the Bank as appropriate;, • High school diploma required or a Bachelor’s degree in Accounting, Business, or Finance is preferred;, • 1-2 years of retail or customer service experience required;, • Interpersonal, time management, organizational and PC skills a must;, • Excellent verbal and written communication skills required;, • Ability to work weekends as needed or scheduled;, • Ability to lift up to 20 lbs.;, • Candidates must attend mandatory training, continued employment is contingent upon passing training classes. Desired Skills: • Independent and highly motivated self-starter;, • Results oriented with proven track record to motivate self and others to accomplish objectives;, • Dedicated, enthusiastic, and driven; possesses a strong work ethic;, • A collaborator and team player, translating knowledge and experience into strong and productive relationships; We provide you the training to help you excel in your position. In order to maximize on your experience we have a robust Onboarding & Orientation Process. Universal Banker positions require either part-time or full-time training for 10 business days. Training schedules are based on availability. Columbia Bank offers the following benefits: • Medical, Dental, Vision and Rx which are contributory., • Bonus programs., • Employee Stock Option Program (ESOP)., • Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D)., • Paid Time Off (PTO) which includes Personal and Vacation Time., • Paid Sick Time., • Bank Holidays., • Employees may participate in the 401k program. Schedule: Monday to Friday: 8:30am until closing, working 40 hours, must be able to work alternating Saturdays: 8:30am until closing based on business needs. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Job Description Summary: As a Part Time Universal Banker you will provide a full range of banking services to retail customers; including both transactional and non-transactional processes. Offers customers more personal banking options while still providing traditional services and assists in reaching all goals set for the branch. Job Responsibilities: • Processes all banking transactions including but not limited to; deposits, withdrawals, transfers, cashing checks, money orders, selling money orders, gift and Bank checks, processing loan payments and safe deposit box rentals. All banking transactions are to be processed through Columbia Bank’s on-line terminals;, • Opens new deposit and checking accounts of all kind and explains these products to customers as required. Handles deceased accounts. Assists with maintenance of files and any documentation of daily platform work required. Assists customers with safe deposit boxes, answers inquiries or provides explanations of all products and services including renegotiation of CDs;, • Discusses personal financial needs with customers and makes recommendations on how the Bank can meet those needs. Cross sells Bank’s products and services. Interacts with other Bank departments as required. Services customers, in person or via the telephone, to answer inquiries, research and resolve customer problems and/or complaints and ensure customer satisfaction. Explains the features and benefits of on-line banking and how it works;, • Prepares daily proof sheet at close of business each day. Helps with end of day closing procedures for the branch which includes, but is not limited to; preparation of branch consolidation sheet and document imaging of required branch work;, • Maintains accurate customer and account records. Maintains and updates safe deposit box records, back office work and ordering checks and maintaining branch files;, • Makes referrals to the Wealth Management area of the Bank, First Jersey Title, Mortgage Origination and other departments of the Bank as appropriate;, • High school diploma required or a Bachelor’s degree in Accounting, Business, or Finance is preferred;, • 1-2 years of retail or customer service experience required;, • Bilingual in Portuguese;, • Knowledge of financial products preferred;, • Interpersonal, time management, organizational and PC skills a must;, • Excellent verbal and written communication skills required;, • Ability to work weekends as needed or scheduled;, • Ability to lift up to 20 lbs.;, • Candidates must attend mandatory training, continued employment is contingent upon passing training classes. Desired Skills: • Independent and highly motivated self-starter;, • Results oriented with proven track record to motivate self and others to accomplish objectives;, • Dedicated, enthusiastic, and driven; possesses a strong work ethic;, • A collaborator and team player, translating knowledge and experience into strong and productive relationships; We provide you the training to help you excel in your position. In order to maximize on your experience we have a robust Onboarding & Orientation Process. Universal Banker positions require either part-time or full-time training for 10 business days. Training schedules are based on availability. Columbia Bank offers the following benefits: • Paid Time Off (PTO) which includes Personal and Vacation Time., • Paid Sick Time., • Employee Stock Option Program (ESOP). Part Time: The part-time positions work a minimum hours per week with a flexible schedule based on business need. Must be able to work a flexible schedule including Saturdays. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Job DescriptionDescription: Company Overview The Academy Charter Schools offers a creative art curriculum in an environment where students are highly motivated in acquiring new skills. The academic program focuses on preparing students to use the acquired skills in the real world – college, work and beyond. The Academy employs caring and committed staffs who promotes excellence in the classroom to ensure that students can achieve at high levels. Position Overview The Academy Charter School Dean of School Culture understands and promotes the school’s mission, vision, objectives, and policies both within and outside the immediate school community. The Dean will demonstrate the qualities expected of all academy teachers in the areas of curriculum, instruction, assessment, classroom management, professional responsibilities, professional relationships, family involvement, and school community. Responsibilities • Assists students in establishing high standards of conduct, • Properly addresses the improvement of student attendance and discipline, • Reports illegal acts to the proper authorities, • Coordinates with other deans to ensure coverage at all school events at which coverage is necessary., • Confers with students and parents on security matters, • Coordinates with outside organizations and agencies, • Assists in developing and administering practices dealing with campus control and security, • Investigates student complaints and grievances., • Interviews students and witnesses in disciplinary investigations, • Investigate, adjudicate, and monitor minor infractions of the school code in the form of, • progressive discipline such as detentions, classroom referrals, Saturday detention, and in-school, • suspension, • Suspends students from school in accordance with Board policy and state law, • Re-enters students upon completion of out-of-school suspensions, facilitates student/teacher reentry, • meetings, and provides Peer Mediation to resolve student conflicts, • Maintains disciplinary records required by policy, regulation, law or good practice, • Presents the school’s case in due process proceedings for suspension and expulsion, • Provide ongoing and timely feedback to students on their progress towards meeting expectations and achieving goals, • Completes all reports in a timely manner Learning Environment • Create, and manage a responsive learning environment that enables students to feel safe, to be creative, and to develop to their full potential, • Establish, model, practice and reinforce age-appropriate rules and discipline using school approved procedures; create and consistently use individual behavioral management plans as needed, • Create a sense of community and belonging for the students in their school, • Communicates with parents and teachers on student attendance., • Investigates attendance issues, • Assigns students appropriate consequences for truancy, • Decides if absences are excusable under state law and board policy, • Advises students and parents on ways to improve attendance, • Oversees student attendance record to ensure all absences are adjudicated, • Compares information or data with other records for verification, • Communicate effectively and maintain strong relationships with students, families, colleagues and administrators, • Establish, involve, and assist students in the development, maintenance, and evaluation of portfolios, • Oversee and assist with student arrival / dismissal, • Work closely with all members of school community modeling citizenship, collaboration and support of one another, • Counsels' individual students and, when necessary, works with administration to make appropriate referrals for testing, guidance or psychological counseling, • Other tasks as assigned by the Administration Pay Transparency: The salary range for this role is $62,500 - $97,500. Base pay offered may vary within the posted range based on several factors, including but not limited to education, job-related knowledge, skills, experience, and location. The Academy is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any characteristic protected by applicable federal, state or local law. Requirements: Academic & certification qualifications • Minimum of 2 years of urban teaching experience required, • Experience working with at-risk student population in some capacity preferred, • Educational experience after college (fellowships, summer study, or graduate course work to pursue greater depth in a subject area, specific instructional methodology, curriculum development, special education, technology, etc.) preferred, • Working knowledge and comfort level with instructional technology, • Strong written, grammatical, presentation, and verbal communication skills, • Strong analytical and problem-solving skills required to develop rubrics, examine data and metrics that will enhance student knowledge and promote performance of superior work products, • Proven ability to work collaboratively and flexibly with a diverse team of teachers and administrators, • Knowledge of childhood development and demonstrated experience with executing planned lessons to meet the differential needs of each child

Job Description Job Description: Club Ticket Agent Manager (Full-Time) Location: City Night-Life Entertainment Corp Position Type: Full-Time Reports to: Club General Manager Schedule : Various The Club Ticket Agent Manager is responsible for leading and overseeing all front-of-house ticketing operations at City Night-Life Entertainment Corp. This role ensures that the ticketing team delivers a fast, efficient, and welcoming experience for every guest. The Ticket Agent Manager will manage a team of ticket agents, oversee guest list and box office operations, ensure compliance with entry regulations, and collaborate with event and security teams to support smooth club entry flow. Key Responsibilities: • Supervise all ticketing and front entry operations during club hours and special events, • Hire, train, schedule, and manage ticket agent staff, ensuring excellent customer service, • Maintain the accuracy of guest lists, ticketing systems, and VIP/reservation check-in procedures, • Oversee cash handling, reconcile daily sales, and prepare end-of-night financial summaries, • Ensure compliance with ID verification procedures and age-restricted entry laws (e.g., 21+ nights), • Handle customer inquiries, complaints, or disputes professionally and in a timely manner, • Work closely with security, operations, and event teams to manage crowd flow and safety at entrances, • Monitor and maintain equipment used at entry points (POS, scanners, wristbands, etc.), • Provide performance feedback and coaching to front-end staff, • Minimum 2–3 years of supervisory experience in ticketing, box office, or front-of-house operations (nightlife or hospitality preferred), • Strong leadership, organizational, and customer service skills, • Experience with ticketing platforms, POS systems, and entry management tools, • Excellent communication and problem-solving abilities, • Ability to work in fast-paced, high-volume environments, • Strong attention to detail, especially with cash handling and reporting, • Must be 21 years or older due to alcohol-related entry policies, • Availability to work nights, weekends, and holidays, • High school diploma or equivalent required; associate or bachelor’s degree in Hospitality, Business, or a related field is a plus Please Note: If you are not 21 years of age or older, you will not be scheduled to work on 21+ nights due to state alcohol laws. This is a legal requirement, and we must comply with all regulations regarding the service and handling of alcohol. We encourage all applicants and team members to review their local and state laws related to alcohol service and age restrictions. Thank you for your understanding and cooperation. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job DescriptionABOUT US: WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. Part of WSAudiology group, HearUSA is on a mission to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve. * Location – Remote * Shift – 8:30AM - 5:00PM EST ESSENTIAL DUTIES AND RESPONSIBILITIES: * Quickly answers inbound calls from clients/prospects with appointment inquiries and/or requests regarding products /services. * Performs outbound calls to leads and existing clients, following established outbound call protocols and utilizing persuasive communication techniques. * Utilizes sales ability to convert calls to qualified appointments. * Maintains positive and friendly demeanor while providing efficient and courteous services. * Maintains knowledge of marketing campaign, uses CRM information and training to recognize opportunities for Hearing Aid Evaluation and/or Product Discussion appointments. * Works to overcome objections and schedule revenue generating appointments during every opportunity phone call * Maintains basic knowledge of Hearing Aid Insurance plans and follows instructions to provide simple overview of HearUSA managed care plans as applicable * Handles Client SMS and email responses, website chat and any additional Client Care Department tasks as assigned * Participates in team meetings and completes all assigned training. * ;Adheres to scheduled lunches, breaks and attendance policies .Reports any technical system issues as they occur. * Follows defined processes to report any client complaints or negative client phone call interactions. * Follows business and scheduling rules , system processes and department/company policies as defined by HearUSA leadership. * Maintains client, employee and business confidentiality and adheres to HIPAA guidelines. * Utilizes Bilingual Spanish (or other language) skills to assist Spanish speaking (or other language) clients and schedule appointments as applicable per Client Assistant bilingual status as submitted during HearUSA employment application process. REQUIREMENTS: * High school diploma or equivalent required * Customer service experience required * Must have consistent positive and enthusiastic demeanor. * Strong de-escalation skills required * Ability to work quickly, efficiently and independently. * Ability to communicate clearly, concisely and accurately. * Willingness to learn new computer programs and processes. * Willingness to work within specified business rules, phone call scripting and performance standards. * Willingness to continue to learn and refine new skills. LIFESTYLE & BENEFITS: * Comprehensive Benefits Package * Paid Holidays & PTO Policy * 401k Matching Program * Tuition Reimbursement * Employee, Family & Friends Hearing Aid Discount Program * Service Days & Diversity, Equity & Inclusion Initiatives Pays: $18 - $20hr The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.

Job Description Back in 2015, ALOHAS was founded in Hawaii to put a twist on espadrilles - the quintessential Spanish summer shoe. Since then, we have taken a break from the heat to develop fall/winter collections too, as well as clothing and accessories. Step by step, our style has evolved to incorporate both trendy silhouettes and timeless icons with a focus on sustainability. Proudly Spanish since birth, our shoes are designed in Barcelona and meticulously crafted by local artisans. Drawing on timeless trends that can last a lifetime, each design is a testament to our commitment to both style and innovation–all while maintaining an avant-garde spirit. About the Role: We are committed to finding exceptional talent to represent our Alohas boutique coming to Soho on Elizabeth St. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications: • Minimum Age: Must be at least 18 years old to align with company standards., • Bilingual in Spanish is preferred, • Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients., • Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence. Interpersonal Skills: • Customer-Centric & Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills., • Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges., • Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams., • Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment., • Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism., • Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience., • Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients., • Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap Perks: • Bonus Eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Part-Time hourly employees can accrue based on local laws Powered by JazzHR 1li82wdNES

Job Description Pay range: 21.00 + DOE We are looking for a Customer Service Associate/ Delivery Driver to provide excellent customer service for our business and distribute products promptly to our customers. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability. Responsibilities • Go the extra mile to engage customers, • Greet and direct customers, • Provide accurate information (e.g. product features, pricing and after-sales services), • Answer customers’ questions about specific products/services, • Conduct price and feature comparisons to facilitate purchasing, • Cross-sell products, • Ensure racks are fully stocked, • Manage returns of merchandise, • Coordinate with your team to provide excellent customer service (especially during peak times), • Inform customers about discounts and special offers, • Provide customer feedback to the Store Manager, • Stay up-to-date with new products/services, • Deliver a wide variety of items to different addresses and through different routes, • Follow routes and time schedule, • Load, unload, prepare, inspect and operate a delivery vehicle, • Ask for feedback on provided services and resolve clients’ complaints, • Inform customers about new products and services, • Prior Outdoor Supply Industry Experience, • Must be comfortable working most of your shift on your feet and performing repetitive physical tasks, such as stooping, squatting, and lifting items above your head., • Must be comfortable operating and making deliveries on a daily route in an Isuzu NRR 650 or similar commercial vehicle., • Customer orientation and ability to adapt/respond to different types of characters, • Ability to multi-task, prioritize, and manage time effectively, • Basic math skills, • Be able to lift 50-70 pounds, • Excellent communication skills, capable of building trusting relationships, • Ability to perform in fast-paced environments, • Valid driver’s license, • Excellent organizational and time management skills, • Good driving record with no traffic violations Bonus Points for the Following* • Bilingual (Spanish & English), • Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate), • Proven work experience as a Customer Service Associate, Sales Associate, or similar role., • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Wellness Resources, • Profit Sharing We have the 4 C’s that make your job a career! Career Development- To invest in your personal and professional growth, we offer a variety of training resources. Compensation- We offer competitive market wages, great benefits, PTO & bonus potential! Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do! Care- We care about all our employees because we would not be where we are now (over 100 years) if it weren’t for you!

Job Title: Lead Receptionist Job Type: Full-Time Pay Rate: $31.00 per hour Work Schedule: • 8:00 AM – 5:00 PM or, • 9:00 AM – 6:00 PM, • Schedule flexibility is required based on business needs and event flow. Job Summary Forrest Solutions provides onsite, outsourced workplace solutions built on proven best practices for managing non-core business functions. The Lead Receptionist plays a critical role in delivering a high-touch, hospitality-driven workplace experience within a corporate office environment. This position serves as the primary point of contact for guests and visitors while also acting as the right-hand support to the Manager. The Lead Receptionist assists with administrative tasks, operational coordination, and daily workflow management—particularly when the Manager is engaged in client-facing responsibilities. This is a cross-functional role that supports reception services, conference room operations, workplace experience initiatives, administrative duties, and facilities coordination. The ideal candidate brings a strong corporate hospitality background, leadership capability, and a “go above and beyond” mindset. Adaptability, professionalism, and a commitment to making every client feel welcomed, valued, and important are essential to success in this role. Essential Job Functions Account Management • Run daily setup worksheet reports, • Create weekly event sheets and weekly/monthly conference room usage reports, • Perform regular floor tours to ensure all spaces are clean, organized, and maintained in optimal condition, • Promptly address complaints, questions, concerns, and suggestions, including quality assurance follow-up, • Greet and acknowledge all guests with professionalism, urgency, and courtesy, including stepping away from the desk to open doors, • Advocate for the client’s hoteling culture and mobile work environment by assisting guests with securing workspace, • Verify room occupancy and reclaim unused meeting space as appropriate, • Deliver memorable, high-touch customer experiences with exceptional responsiveness, • Arrange, recommend, book, and confirm concierge-style services such as gifts, premium tickets, dry cleaning, and errands, • Provide end-to-end conference room support, including room setup and breakdown, logistics coordination, and catering requests, • Check in with clients prior to meetings or events to confirm readiness and requirements, • Provide real-time support during meetings across all office floors, • Monitor meeting room usage, no-shows, attendance, and adherence to scheduled times, • Open and close meeting and work areas as scheduled to ensure full operational readiness, • Answer all visitor and employee inquiries at the reception desk, • Enter visitor information into the building visitor management system and issue identification badges in accordance with security procedures, • Coordinate with lobby security to ensure smooth visitor entry for firm events, • Answer and direct all incoming phone calls, including internal hotlines, • Assist with urgent requests such as guest wireless access and mother’s room codes, • Perform data entry and administrative tasks with a high level of accuracy, • Serve as an information liaison to the Manager and leadership team, • Act as the Manager’s primary support, assisting with workload management and task completion, • Step in to assist with leadership responsibilities when the Manager is occupied with client-facing work, • Collaborate cross-functionally with IT, Facilities, Workplace Experience, and other internal teams, • Complete all required training programs, including Cornerstone and other company-mandated courses Position Requirements Education & Experience • High school diploma or equivalent required; college degree preferred, • Minimum of 2+ years of experience in a corporate receptionist, corporate hospitality, or professional office environment, • Previous experience in a lead or supervisory role is strongly preferred, • Strong proficiency in Microsoft Office, including Microsoft Excel (data entry, navigation, and reporting), • Experience using conference room scheduling and workplace management systems, • Client-first, hospitality-driven mindset, • Professional, courteous, and adaptable demeanor, • Ability to multitask and prioritize in a fast-paced environment, • Strong decision-making and problem-solving skills, • Ability to meet deadlines and perform under pressure, • Excellent verbal and written communication skills, • Team-oriented with the ability to build strong working relationships, • Flexibility to adapt as the role evolves based on business needs Disclaimer This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Job functions and responsibilities may change at any time at the discretion of management or Forrest Solutions, Inc. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Internal candidates only: The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Forrest Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.

Job Description This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe. A unique opportunity to join Luminance’s growing global Customer Success team presents the opportunity to work with businesses spanning the top international law firms to household names in every sector spanning 60 countries including major manufacturing companies, high growth technology companies, global retailers and pharmaceutical giants. This role is all about cultivating relationships and getting to the heart of our customers’ objectives whilst maintaining a clear vision for how our ground-breaking technology will transform the way individuals and companies work with contracts every day. The ideal candidate will have a natural ability to build rapport with customers, maintaining excellence in every interaction, with a strong drive for results. Duties will include a broad range of tasks including establishing and maintaining positive customer relationships; devising, implementing and project managing onboarding and rollout programs for customers spanning small/mid-size companies through to enterprises with thousands of users; training and advising customers on product best practices; and minimising churn. They should also be able to provide insights on customer-to-business interactions using available data, improve customer experience through product support and feedback, and handle customer complaints and requests with professionalism. Successful candidates must be social, analytical, possess an aptitude for learning and using new software, and be able to communicate clearly and effectively. The ideal Customer Success representative should engage productively and collaborate with customers, maximise value, and possess the ability to think creatively about strategies to nurture and expand our reach within our customer base. Responsibilities • Develop and foster an excellent customer experience across Luminance’s comprehensive product suite, • Facilitate a seamless handover from pre-sales to post-sales by maintaining close collaboration with the Product Specialist and Sales Teams to execute on the customer's vision for the Luminance product, • Oversee customer engagements post-sale, fostering relationships through expertise in our product and effectively executing established onboarding and implementation processes, • Gain and maintain an in-depth knowledge of the product to meet individual customer business requirements, • Work closely with customers to establish proactive deployment, transition, and user adoption strategies., • Collaborate with the Sales Team to create practical, measurable plans that embed Luminance into the core of our customers' day to day., • Liaise with the Support Engineers, Product and Technical Operations Teams to communicate potential product enhancements and streamline issue resolutions, • Act as the voice of the customer, providing insights to internal teams to enhance service delivery and align product development with customer needs, • Identify account growth opportunities via upselling and cross-selling or expanding into new regions/teams/use cases, • Maximise customer renewals via successful onboarding and user engagement; minimise risk of customer churn, • Analyse customer data to improve customer experience and engagement, • Hold product demonstrations for customers, • Regular domestic and international travel to meet with customers and build robust business relationships, • Bachelor’s of Master’s Degree in a scientific or analytical discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US), • Highly organised with ability to multi-task and prioritise effectively, • Self-driven and proactive, • Excellent communication and interpersonal skills, both verbal and written, • Patient and active listener, • Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge, • Detail oriented with a problem-solving attitude, • Excellent product knowledge, • Passion for customer experience discretionary bonus per quarter

Job Description WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! FOCUS The Customer Experience Coordinator's role in our hospital is to shepherd pet parents through their entire experience. Customer Experience Coordinators obsess over creating incredible experiences for our customers. Their goal is to over-deliver at every customer touchpoint while making their visit feel incredibly welcoming, engaging, and safe. This unique opportunity allows you the chance to be a part of this disruptive veterinary care environment and change the way veterinary medicine is done forever. WHO WE NEED A successful Customer Experience Coordinator is outgoing, personable, and thrives in chaos. You are incredibly strong verbal communicators and know how to read people quickly. You have high emotional intelligence and are organized and time-oriented. You are a natural problem solver and are obsessed with innovating. You're passionate about delivering impeccable customer experiences and conduct yourself professionally in both your demeanor and presence. You are humble, yet assertive and know how to drive results. You analyze your prior performance and the performance of your peers and are thoughtful in implementing change to perfect the customer's entire experience at VEG. WHAT YOU'LL DO Your Mission: Define the customer's experience through Service, Focus, and Participation. Service: • Answer incoming calls immediately and with a smile, • Manage incoming customer communications (email, text messages, phone calls), • Record call information accurately such, as referring vet information, • Ensure phone calls get transferred to a doctor quickly for anything medically related, • Stand & greet customers with warmth and urgency upon entrance to the hospital, announce their presence to the team, and get them checked in, • Monitor customer wait times and identify bottlenecks to improve the efficiency of our workflow to reduce future bottlenecks, • Offer them beverages or snacks, and find ways to deliver a unique and curated experience, • Listen to customers' needs with the intent to understand, • Take ownership of customer complaints, be empathetic, and work to resolve them quickly, • Anticipate any hiccups that might upset customers and get ahead of them to ensure business credibility and commitment to service, • Invite customers to provide feedback by completing a survey, • Collect and share positive feedback with the team, celebrate wins, and identify patterns in responses to improve our flow and efficiency, • Process payments, maintain the accuracy of customer's personal and financial records, as well as payment history and completion, • Accompany customers to the exit and thank them for trusting us with their pet's care, • Engage in conversations with customers while they are waiting, • Optimize customer satisfaction, wait time, and emergency room utilization by circulating the hospital and checking in with customers and the emergency care team, • Update or provide feedback to the nurses and doctors about customers needs, • Provide confidentiality and sensitivity around customer's personal and financial information and help them find the best financial solution to fit their needs, • Educate customers on end-of-life details such as cremation options, • Call/text customers 24 hours after their visit to follow up on their pet's care, • Ensure customers are invited to stay with their pet, • Identify creative opportunities for customer participation in a valuable and safe way, • Celebrate and capture special moments, with permission from the customer, • Create a personalized experience for the customer and their pet WHAT YOU'LL NEED: • 2+ years of experience in a customer service role, • Advanced proficiency in computer programs and practice management software, • Highly organized with strong attention to detail, • Ability to communicate with anyone and everyone, • Strong multitasking skills, • High emotional intelligence. You can 'read a room' and plan and act accordingly, • Adaptable and amenable in 'high stakes' environments, • A natural people pleaser, • Must present yourself with a professional and approachable demeanor WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: • Industry-leading‌ ‌compensation‌ ‌($20.00 - $30.00/hr), • 401K w/ company match, • Health, Vision, and Dental Insurance, • Paid parental leave - 10 weeks of paid leave at 100% of regular salary, • Unlimited Continuing Education (C.E.) opportunities - we want to help you grow in your career!, • Flexible work schedules for a true work-life balance, • Something new every day - you'll never be bored in emergency medicine, • We build our hospitals from scratch. You'll be using all of the latest equipment and technology., • Generous employee pet discount, • Hospital stocked with fresh groceries and snacks, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc!, • Referral rewards - tell your friends why they should come work for VEG too! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

Job Description Ascend Wellness Holdings (AWH) of Rochelle Park, NJ is looking to hire a Dispensary Floor Lead! Our workforce will reflect the diversity of the City. We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills. Are you someone who is personable, adapt in a fast-paced high-volume atmosphere, has a team player mentality or leadership abilities? Would you like to advance your retail career with a company that values both its employees and the community? If so, please read on! We offer great perks, including flexible schedules, 2 weeks of paid time off (PTO) for Full-Time staff, a generous employee discount and swag. If this sounds like the right retail opportunity with a cannabis dispensary for you, APPLY TODAY! The Full Time Dispensary Associate works 30-40 hours per week. *Must have OPEN availability during the week including weekends. *This location is under a labor union which means wages, hours, and working conditions are subject to a collective bargaining agreement. JOB SUMMARY The Dispensary Floor Lead assists with the day-to-day operations of dispensary (retail store) and provides support for the management team. This position is responsible for maintaining best-in-class customer service while ensuring compliance to all applicable regulations and company standards. The Dispensary Supervisor will set the standard for performance and keeping associates motivated. The role requires excellent leadership qualities and gain and understanding of dispensary inventory and products. PRIMARY RESPONSIBILITIES • Provide best-in-class customer service to customers, • Follow and uphold established policies for sales and customer service to ensure customer satisfaction, • Maintain in-depth knowledge of all products and strains in the store as well as industry-wide product knowledge, and train and share that knowledge with other members of the team, • Assist with monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the Assistant Manager and General Manager, • Assist all Dispensary Associates in the consultation of all customers to ensure that the employee is informed of the right product choices by being knowledgeable of how different methods of cannabis consumption affect customers differently, • Complete and appropriately delegate tasks assigned during scheduled shift, including:, • Correct cash handling, • Accurate use and maintenance of the Point of Sale (POS) system, • Accurate and timely data entry in both the POS system and inventory tracking system, • Assistance in verifying order deliveries for accuracy, • Ensure adherence with security measures and safety compliance, • Maintenance of an organized and clean store, • Management of visitor log, • End-of-day daily update emails, • Ensure accuracy with the vault, • Work with the Management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, • Daily activities, maintenance, and data collection for any reported issues and/or complaints, • Open and closing procedures, • Cannabis experience required, • Must be at least 21 years of age, • Strong retail math skills required, • High school diploma or general education degree (GED), • 2+ year in a supervisory or management role in a retail setting, specifically with POS business operations, • Exceptional customer service skills, • Knowledge of basic computer skills, • Positive attitude, team player and strong work ethic, • Understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures, • Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry, • Must have excellent organization and time management skills, • Must be focused, pay close attention to detail, • Must be able to internalize training and follow instructions Ascend Wellness Holdings, Inc ("AWH") is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient's lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable team. A team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand. EEO STATEMENT Ascend Wellness Holdings, Inc ("AWH") and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. #ENGHP

Job Description Bilingual Customer Rep needs 1+ years experience Bilingual Customer Rep requires: customer service, hospitality or call center environment SAP MS Office; Word and Excel Optical industry French/English LAN Ethernet Temp remote role Must be in Port Washington, NY Bilingual Customer Rep duties: Answers incoming calls and processes orders. Resolves customer complaints, troubleshoots issues to determine best path for resolution. Correctly documents customer interactions and tracks call types. Maintains support service levels and upholds Luxotticas Customer Service standards. Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability. Takes inbound phone calls for up-to 90% of assigned shift. Performs all other duties as assigned.

Job DescriptionDescription: Sales Coordinator About us: Central Amusement International Inc. (CAI) is an amusement park development and management company located in New York City. In 2003, CAI developed Victorian Gardens at Wollman Rink in Central Park, and in 2010 developed Luna Park in Coney Island, at the site of the birthplace of the amusement industry. CAI is part of the Zamperla Group, which is the worldwide leader in the manufacturing of amusement rides. Primary Job Duties & Responsibilities: • Maintain sales database in CRM., • Answer inbound and make outbound sales calls as directed., • Assist in maintaining all group and event files., • Coordinate and execute group visits including check-in process and payments., • Craft sales presentations that creatively utilize Luna Park in Coney Island assets to meet the goals of prospective guests., • Strategically plan, create, and market new opportunities that fulfill revenue., • Prospect, meet, and pitch events., • Educate the marketplace on the various facets of Luna Park in Coney Island., • Manage the overall client relationship through the sales process, contracting, and invoicing., • Coordinate and execute birthday events and special events plus other events., • Liaison with the Food and Beverage team to ensure flawless execution of events and parties., • Present and sell company services and products to current and potential clients., • Develop and maintain professional relationships with clients for referral leads., • Provide on-the-job training to new Sales team members., • Operate the Company’s POS system and CRM., • Cash Handling., • Submit and follow up on purchase orders and account receivables., • Obtaining deposits from guests., • Confirmation of all sales orders., • Responsible for ensuring proper resolution to guest complaints and inquiries., • Develop and promote company branding in alignment with Company culture and values., • Maintain professional knowledge up to date by participating in conferences and educational opportunities., • Perform other duties expected of the Sales Coordinator position and assist in all other critical needs of the Company as assigned. Compensation: • Nights, Weekends and Holidays. Requirements: Knowledge And Skill Requirements: • Enthusiasm, energy, and positive attitude., • Teamwork, continuous improvement, and process-based culture., • Bachelor’s degree in Business or Sales/Marketing or equivalent experience., • Minimum 2 years of experience in Sales, preferably in hospitality., • Proficiency in Microsoft Office, CRM (Salesforce preferred), and POS., • Strong written and verbal communication skills., • Strong organizational and time management skills. This position reports to: Group Sales Manager

Job Description Summary: As a vital member of our Customer Service Center, you will serve as the first point of contact for our clients, addressing a wide array of banking needs. This position requires a commitment to delivering exceptional service, a proactive approach to solving problems, and the ability to enrich client interactions with comprehensive product knowledge and support. The role is crucial in ensuring client account safety and providing seamless support through calls, emails, and chat while maintaining professionalism and team spirit. Bilingual preferred. Job Responsibilities: Client Interaction Enrichment • Provide personalized support and solutions for clients' banking needs, including but not limited to general account inquiries, debit card issues, online banking assistance, and loan servicing inquiries through, email, telephone, and chat., • Identify and resolve issues, concerns, complaints, and requests for information regarding the Bank’s products and services to the satisfaction of the customer., • Utilize appropriate technology and resources to effectively manage each customer interaction and strive for the goal of first call resolution., • Proactively identify opportunities to add value during each interaction, ensuring clients feel heard, valued, and supported by going the extra mile to exceed client expectations, fostering trust and loyalty., • Work collaboratively within a team environment to share knowledge, solve problems collectively, and ensure consistency of support., • Participate in team meetings and training sessions, contributing positively to the team's development and success., • Successfully completes all required training including computer, telephone technology, products and services and standards of excellence., • Demonstrates proficiency in multi-tasking, patience, and the ability to manage stress during peak periods and privacy., • Employ the bank's policies and procedures to safeguard client data against unauthorized access or fraud., • Comply with all regulations pertaining to BSA, USA Patriot Act, OFAC and Bank policies and procedures., • Maintain an in-depth understanding of the bank's products and services, enabling informed recommendations that suit clients' unique banking needs., • Stay current with the latest banking trends, products, and technologies to provide accurate and up-to-date information., • Handle client communications across multiple channels, including phone, email, and live chat, ensuring clear, concise, and effective exchanges., • Log and track follow-up cases, ensuring all client issues are resolved in a timely and satisfactory manner., • High school diploma or equivalent required., • Associate or bachelor’s degree preferred, not required., • 1-2 years of experience in a customer service capacity, especially in a call center or banking environment, is preferred., • Demonstrated ability to provide outstanding customer service., • A passion for helping others and the ability to empathize with and prioritize customer needs., • Ability to always uphold a high degree of service standards., • Excellent verbal and written communication skills. Ability to convey information clearly and effectively across various communication channels., • Strong attention to detail and accuracy, especially in handling customer inquiries and servicing banking needs., • Proactive and creative problem-solving skills. Ability to assess customer issues and find effective solutions quickly., • Comfortable using banking software, databases, and systems. Familiarity with digital banking services is advantageous., • Strong PC trouble shooting skills, such as browser settings and proficient with internal systems., • Ability to work effectively as part of a team. Willingness to support colleagues and collaborate to achieve team goals., • Medical, Dental, Vision and Rx which are contributory., • Bonus programs., • Employee Stock Option Program (ESOP)., • Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D)., • Paid Time Off (PTO) which includes Personal and Vacation Time., • Paid Sick Time., • Bank Holidays. This role is eligible for a hybrid schedule; 3 days in the office and 2 days work from home based on business need. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Job DescriptionBenefits: • 401(k), • Company parties, • Competitive salary, • Employee discounts, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Job Description: As a Call Center Representative, you will be the first point of contact for our patients. Your primary responsibilities will include: • Receiving and managing inbound calls from customers with inquiries, concerns, or requests., • Providing accurate and comprehensive information about our products and services., • Resolving customer issues, complaints, and inquiries in a professional and efficient manner., • Documenting customer interactions and maintaining accurate records., • Escalating complex issues to the appropriate department or supervisor when necessary., • Staying up-to-date on company products, services, and policies to better assist customers. Qualifications: To be successful in this role, you should have the following qualifications: • High school diploma or equivalent (college education is a plus)., • Previous customer service or call center experience is preferred but not required., • Excellent communication skills, • Strong problem-solving abilities., • A positive and patient attitude., • Ability to work well in a team and adapt to changing situations., • Proficiency in basic computer applications., • Proficiency in a second language (Spanish, Russian, Bengali, etc.) is highly preferred Benefits: We offer a competitive compensation package, including salary, bonuses, and benefits, which may include health insurance, retirement plans, and more. In addition, you will have the opportunity for professional growth and development within our organization. How to Apply: If you are ready to embark on a rewarding career in customer service and become an integral part of the Levin's Drugs team, please submit your resume to this job post. Join us in making a difference in the lives of our customers and delivering top-notch service. We look forward to receiving your application!

Job Description About the Role: As a Customer Service Representative, you will be the face and voice of our company, providing outstanding customer service and ensuring a positive experience for our residential clients. You will play a critical role in managing customer inquiries, scheduling service appointments, and providing support to our technicians and service teams. Your excellent communication skills, problem-solving abilities, and dedication to customer satisfaction will contribute to our continued success and growth. Why You’ll Want to Work Here: • Core values that we live every day – not just words on a page: We Win Together, Today Not Tomorrow, Performance Not Politics, • Performance Pay directly tied to results – Get what you deserve, • Benefits you will use – Full medical, dental, and vision packages including fully employer paid options, • Secure your financial future – 401(k) with company match, • Speed and scale – Work with a company that operates at the speed of a start up with the investment backing of institutional investors, • We invest in your future – leadership training that directly results into bigger career opportunities, • Learn on the job – continuous education stipends available Customer Service Representative Key Responsibilities: • Answer incoming customer calls and inquiries in a friendly, professional, and timely manner, providing exceptional customer service at all times., • Listen attentively to customer concerns, questions, and service requests, demonstrating empathy and a strong desire to resolve issues promptly., • Schedule service and new sales appointments with the goal of keeping the call board full for technicians and Comfort Advisors., • May also dispatch technicians based on availability and customer preferences with the goal of prioritizing high value opportunities and efficient technician routing., • Provide accurate and detailed information to customers regarding service offerings, pricing, appointment details, and any additional inquiries., • Maintain accurate and organized customer records, documenting interactions, service requests, and any special instructions., • Assist customers with troubleshooting minor issues over the phone, providing guidance and support after dispatching a technician if necessary., • Collaborate closely with service technicians, providing them with necessary job details, customer information, and any updates or changes., • Follow up with customers after service appointments to ensure satisfaction, address any further concerns, and obtain feedback., • Handle customer complaints or escalations with professionalism and a commitment to finding effective resolutions., • Stay updated on company services, policies, and procedures to provide accurate information and address customer inquiries effectively., • Assist in administrative tasks such as data entry, invoicing, and generating service reports as required., • Previous experience in customer service, preferably in a service-oriented industry., • Excellent communication skills, both verbal and written, with a friendly and professional demeanor., • Strong problem-solving skills and the ability to think quickly on your feet., • Outstanding organizational and multitasking abilities to handle a high volume of customer inquiries and service requests., • Proficient computer skills, including experience with customer service software, CRM systems, and Microsoft Office Suite., • Familiarity with HVAC, plumbing, or electrical terminology and concepts is an asset., • Ability to remain calm and composed in high-pressure situations, demonstrating empathy and effective conflict resolution skills., • Positive attitude, strong work ethic, and a genuine passion for delivering exceptional customer service., • Ability to work collaboratively within a team environment, supporting a positive and supportive work culture. Founded in 1965, C&C Air Conditioning, Heating, Plumbing & Electric is a family-owned and operated company proudly serving New Jersey for over five decades. With deep roots in Monmouth County, we’ve grown into one of the region’s most trusted names in residential and commercial HVAC, plumbing, and electrical services. Now in its third generation of leadership, C&C continues to deliver exceptional service, quality workmanship, and a customer-first approach. Our commitment to excellence has earned us repeated recognition from industry leaders like Lennox, as well as long-standing partnerships with respected brands like Costco. At C&C, we treat every customer like family—and we bring that same energy to our team. If you’re looking to grow your career with a company built on tradition, innovation, and integrity, we’d love to meet you. C&C Air Conditioning, Heating, Plumbing, & Electrics is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.

Job Description JOB SUMMARY: The Complaint/Grievance and Client Care Specialist investigate and resolves client complaints by researching issues, communicating with clients, and collaborating with internal/external stakeholders. Key duties include documenting/logging all complaints, analyzing data to identify trends, recommending improvements, and ensuring timely and resolution. This role requires strong problem-solving, communication, and attention to detail skills. The Complaint/Grievance and Client Care Specialist is an advocate for clients, working to resolve issues and improve overall satisfaction while safeguarding the integrity and efficiency of the agency. ESSENTIAL JOB FUNCTIONS: • Investigate and resolve complaints: Research/continually check for client complaints received through various channels (phone, email, website) and provide timely resolutions., • Communicate with clients: Directly communicate with clients to gather information, provide acknowledgements/updates, and explain resolutions (potentially in writing) with professionalism and empathy., • Document and analyze the data: Maintain accurate records of all complaints, resolutions, and follow-up actions. Analyze complaint data to identify trends, root causes, and potential problem areas., • Collaborate with internal teams: Work with other departments/program staff to address complex issues and implement process improvements., • Report and recommendation: Provide feedback and reports to management on customer concerns, including recommendations for preventive or corrective actions., • Ensure compliance: Make sure all complaint handling is in line with agency policies/ procedures and regulatory guidelines., • Education of staff: Promote the fact that complaint handling is a centralized process that demand issues be reported and program staff response for information requests timely., • Committed to the active promotion of ICL values and goals., • Strong problem-solving and conflict-resolution skills, • High attention to detail, • Accurate documentation and adherence to policies/regulations., • Thriving in fast-paced environments and handling high-pressure situations., • Deep understanding of relevant programs, policies, and requirements. Bachelor’s degree preferred; High School diploma or GED plus 2 years in call centers, customer service, or admin support. Complaint handling or related field certifications are a plus.

Job Description WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. Our portfolio of technologies spans the full spectrum of hearing care, from distinct hearing brands and digital platforms to managed care, hearing centers and diagnostics locations. * Open Positions - 2 * Location: Iselin, NJ Office or Hauppauge, New York Office (hybrid) * Available Shifts - 11:30AM - 8:00PM EST * Hourly rate – $23.00 per hour Key Responsibilities: * Provide exceptional customer support for B2B clients, ensuring professional and efficient handling of incoming calls. * Log all customer interactions accurately in the Salesforce CRM system. * Cover topics such as product features, order placement, shipping, warranty, and stock availability. * Troubleshoot and resolve customer issues, aiming for first-call resolution. * Handle customer complaints with a solution-oriented mindset. * Stay updated on products, processes, and industry knowledge through training. * Demonstrate consistent attendance and adherence to your scheduled work hours. * Continuously grow your understanding of the hearing healthcare industry, including key customer relationships and third-party accounts. * Contribute to the success of the team by performing additional tasks as needed. What We’re Looking For: * Education: High school diploma or equivalent required; Bachelor's degree a plus. * Experience: Prior experience in a high-volume customer service environment; experience in a medical office or healthcare setting is highly preferred. * Customer-Focused: Strong passion for delivering outstanding service with a “customer-first” mindset. * Relationship Building: Proven ability to build lasting relationships and foster customer loyalty. * Motivation: Self-driven and goal-oriented with a strong desire to contribute to both personal and team success. * Communication Skills: Clear and professional communication, both on the phone and in writing. * Adaptability: Thrive in a dynamic environment and adapt to new tools, processes, and customer needs. * Tech-Savvy: Comfortable using Microsoft Office Suite (Outlook, Teams, Excel, Word); familiarity with Salesforce is a plus. * Problem-Solving: Strong ability to analyze situations, resolve issues, and manage time effectively in a high-volume setting. * Team Player: Collaborative, with the ability to work seamlessly within a team to achieve collective goals. The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.