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  • Medical Records Coordinator
    Medical Records Coordinator
    4 hours ago
    $18 hourly
    Full-time
    Cedarhurst

    This position is a temp to perm Medical Records Coordinator position in Cedarhurst, NY. Responsibilities • Responsible for pulling and reviewing all charts prior to the doctor's appointment to ensure that all medical records are on file, • Obtain records from outside sources for preview prior to the office visit, • Prepare complete Medical Records for the Billing Department as requested, • Create chart folders (includes adhering of all labels and hole punching), • Review charts to ensure all patient demographics information is complete/ accurate, and follow up if necessary, • Prepare patient charts to include demographic information, previous x-rays, tests, etc., • Process the release of information, organize, prep, and scan documents into the electronic systems and ensure the efficient processing of requests for patient information, • Collect all necessary paperwork and authorizations needed for billing, • Scan information to patient's electronic record, • Maintain patient confidentiality in line with HIPPA guidance, • Other administrative tasks as assigned Knowledge and Experience • 1+ years of medical administrative experience preferred, • Knowledge of medical terminology & procedures preferred, • Experience with an EMR system preferred, • Knowledge of plaintiff, defendant and third-party requests, and HIPAA requirements for release of PHI, preferred, • Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities • Excellent verbal and written communication, • Exceptional organizational and time-managements skills - the ability to multi-task is a must, • Adaptability and flexibility while working in a fast-paced environment, • Problem-solving ability and aptitude, • Outcome-focused, with an ability to work under pressure, • A solution-oriented mindset, • A strong sense of urgency and focus in accomplishing tasks Schedule: Full or Part-Time, Hours can be flexible Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Westchester, NYC, NJ, CT, and Upstate NY. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Medical Records Coordinator who will be responsible for creating, retrieving, and updating patient related information according to company policy, to ensure a smooth patient flow for the office.

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  • Licensed / Limited Permit Mental Health Therapist (REMOTE)
    Licensed / Limited Permit Mental Health Therapist (REMOTE)
    5 hours ago
    $60000–$160000 yearly
    Full-time
    Getty Square, Yonkers

    As a Mental Health Counseling Therapist at Next Level Mental Health Counseling PLLC, you will provide counseling and therapy to a diverse demographic of client populations that you are passionate about working with. Your goal is to help them improve their mental health and overall socioemotional well-being to ultimately promote optimal functioning in their life. While you will work independently as a clinician, you will have the opportunity to collaborate and be supervised/mentored by PhD-Level Licensed Mental Health Counselors with Diagnostic Privilege and Certified Sex Therapists. Essential Clinical Responsibilities • Balance a clinical caseload of clients while prioritizing clinical administrative tasks Provide services to individuals, couples, families, and/or groups experiencing psychological distress including cognitive, behavioral, emotional, social, and multicultural issues to help them develop insight and awareness into themselves and their relationships, • Engage in psychotherapy with clients utilizing methods and techniques that are thought provoking, emotionally guiding, interactive and experiential, culturally sensitive, strengths based, motivational, and solution focused, • Assess and determine diagnoses, treatment plans and therapy goals aimed at prevention, wellness and recovery, • Facilitate new client intake process, maintain client files and documentation in compliance with state and federal standards, provide continuous treatment planning, and review progress to ensure quality and effective care, • Strategize client termination/graduation process including discharge planning and establish referrals for clients to other health professionals as well as to other resources (i.e., social services, academic and occupational services, support groups, and crisis and intervention partners), • Engage in weekly group supervision and bi-weekly individual supervision with our compassionate, skilled and experienced clinical supervisors, • Engage in career-long professional development and advocacy such as, reading professional literature, attending continuing education workshops, establishing connection with professional networks and consultants, and maintaining membership in professional organizations, • Design and implement a successful marketing and branding strategy through independent self-advertising as a way to build clinical caseload of clients, • Evidence being a team player and consideration of culture, diversity, equity, and inclusion in all processes, procedures and systems, • Frequent collaboration and communication with a multidisciplinary team (i.e., Therapists and Clinical Supervisors as well as the leadership team consisting of the Clinical Director, Senior Director of Business Operations & Strategy, Human Resources Manager, Client Relations Manager, and Practice Owner) Professional Qualifications • Master's degree in Mental Health Counseling, Social Work, or related fieldFOR LMHCs/LCSWs – valid and active licensure in New York State, • FOR STUDENTS/MHC-LPs - eligible for a New York State Limited Permit or Provisional License (i.e., MHC-LP, LMSW), • A solid knowledge base of psychology, therapy, and counseling as well as ethical and legal standards that inform practice (i.e., Code of Ethics, HIPAA), • Individual ability to manage a therapeutic framework that puts the needs of the client first (i.e., honest communication, confidentiality, responsiveness, scheduling, session conduct, collaborative treatment planning, respect for autonomy and beliefs, healthy boundaries, cultural sensitivity), • Demonstrate clinical skills including genuineness, empathy, compassion, emotional intelligence, active listening, good judgement, insight and decision making, critical thinking and problem-solving, and outstanding interpersonal proficiencies, • Awareness of self and others demonstrating multicultural competency and cultural humility through respect, sensitivity and openness, • Strong interpersonal, verbal and written skills, • Computer literacy of the internet, email communication, and systems related to the work (i.e., telehealth platforms, practice schedule management systems, electronic health record systems), • Passion for the mental health counseling field, and eagerness and excitement about continuous learning, discovering new endeavors, and being an engaged member of a team or multilingual abilities are a plus and are considered in determining pay/salary Workplace Benefits • Provide services to clients of your choice, • Design and implement your own schedule, • Competitive pay, and opportunity for fee for service increases and bonus incentivesRange: $60,000 - $160,000 (depending on performance, years in role, and licensure status), • Employee benefits like healthcare insurance, vision insurance, dental insurance, paid time off, sick time, 401k & pension, • Stipend for continued education, • Consideration of performance management, professional development and organizational growth (i.e., new hire onboarding and acclimation support, goal setting, performance reviews, pulse surveys, expanded career opportunities, succession planning, etc.), • Promotion of organizational wellness (i.e., work/life balance, prioritization of self-care, diversity, equity, & inclusion, employee appreciation & recognition, team member engagement, etc.), • Fruitful and helpful frequent supervision (i.e., weekly individual and group supervision, including peer support), • Exposure and collaboration with variety of experienced and specialized counseling professionals, • Opportunity to be trained and promoted to clinical supervisor, • Learn how to own and manage a successful private practice We are a mental health group counseling practice committed to inclusivity and equity, and seek people who bring their true selves, with diverse backgrounds, cultures, perspectives, and experiences. We are interested in receiving applications from people who consider themselves as under-represented in their communities. As an equal opportunity employer, we value and encourage diversity and consider applicants for all positions without regard to race, color, religion, creed, gender, sex, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected status. Our commitment applies with regard to all aspects of one's employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination. How to Apply Please submit the following documents: • Résumé/CV, • Thoughtful cover letter outlining your suitability for our role, with particular attention to your experience aligning to the core functions

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  • Medical Office Manager
    Medical Office Manager
    4 days ago
    $66360 yearly
    Full-time
    Brooklyn Heights, Brooklyn

    Health Plus Management LLC (HPM) provides management services to medical practices specializing in the area of Pain Management and Physical Medicine & Rehabilitation. HPM manages 50 locations throughout Long Island, NYC including the 5 boroughs, Westchester, Upstate, NJ and CT. We provide management services that give the physician and therapists the opportunity to provide patient care without worrying about the administrative needs of the practice. We continually strive to support these practices by recruiting and retaining the most qualified and dedicated individuals. HPM provides an excellent path for personal and professional growth, along with competitive salary and benefits. Health Plus Management is seeking an Office Manager to oversee the business side of the operations in order to ensure the steady workflow and uninterrupted service for practice site. This position will drive excellence in staff engagement, process improvement and service to our patients. DUTIES & RESPONSIBILITIES • Manage single site location, implore company standards, and core values, • Ensure all filing and organizational systems for the practice are maintained and efficient, • Patient satisfaction, including troubleshooting when there is a complaint and developing and training a process improvement to prevent recurrences., • Regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations., • Monitor and evaluate staff performance (reviews, rewards, recognition, and discipline), • Maintain and evaluate accuracy and follow through patient entry, reception, scheduling, paper flow, medical records, chart preparation, etc., • Supports/assists team with additional tasks as needed. EDUCATION & TRAINING • Bachelor’s degree in public health administration, Business, or related area, • 5-7 years medical office administration management, • 3 years supervisory for five or more employees KNOWLEDGE & EXPERIENCE • Knowledge and experience in all aspects of billing, • Knowledge of regulations related to Medicare, Medicaid, and commercial insurance, • Human resources experience in hiring, supervision, and performance reviews, • Knowledge of maintaining supplies and equipment for the medical setting, • Manage priorities between multiple sister locations, • Problem-solving skills regarding people and process, • Understanding of No Fault and Workers Comp claims, • Able to facilitate surgical authorizations, booking and billing SKILLS & ABILITIES • Professional demeanor and presentation skills, including face to face, email, telephone, and video conference., • Ability to communicate professionally with clinicians, administrative staff, frontline staff, contractors, insurance payers, patients, family members of patients, suppliers, and the public., • Skill in using healthcare software and computer systems, • Excellent customer service with an attention to detail, • Ability to meet high productivity and accuracy standards, • Bilingual in Spanish and English is required PHYSICAL REQUIREMENTS • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. ADDITIONAL INFORMATION • Schedule: Full-Time, Monday-Friday, • Salary: Starting at $66,300/year

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  • Data Entry Associate
    Data Entry Associate
    9 days ago
    $40–$80 hourly
    Part-time
    New York

    Seeking a highly detail-oriented and dependable professional to join our remote team as a Data Entry Associate. This crucial role involves accurately entering, updating, and maintaining information within our databases and systems, ensuring strict confidentiality, efficiency, and precision. Key Responsibilities: • Enter and update data from various sources into company systems with a high degree of accuracy., • Verify data for completeness and proactively correct any errors or inconsistencies., • Maintain strict confidentiality regarding sensitive company and employee information., • Prepare, organize, and prioritize source documents for efficient data entry., • Communicate effectively with team members to clarify information and resolve discrepancies., • Perform essential administrative support tasks, including scanning, filing, and responding to data-related requests., • Ensure all electronic records are current, well-organized, and easily retrievable. Qualifications: • High school diploma or equivalent is required., • Previous experience in data entry or administration is a plus, but not mandatory., • Proficient typing skills and strong computer literacy, including familiarity with spreadsheet and word processing software (e.g., MS Excel, Word)., • Demonstrated strong attention to detail and excellent organizational skills., • Ability to manage confidential information responsibly and with integrity., • Good communication skills and a collaborative approach to teamwork.

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  • Patient Care Coordinator
    Patient Care Coordinator
    4 days ago
    $20 hourly
    Full-time
    Melrose, The Bronx

    Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Long Island, NYC, Westchester, Upstate NY, NJ and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Patient Care Coordinator to be the liaison between our physicians and patients. The Patient Care Coordinator will welcome patients and provide them the best customer service throughout their visits. In this role, the Patient Care Coordinator will educate our patients on their specific plans and respond to all inquiries with compassion. Please apply directly on our website: Responsibilities • Provide outstanding customer service to every patient, • Coordinate patient visits to ensure proper progress of treatment plans, • Educate our patients on treatment plans, practice policies, financial responsibility, etc., • Schedule the treatment plan of the physicians with the patient, • Track referrals and treatment plans with patient, • Assist patients to set goals and identify the problem(s) when patients are not meeting their goals, • Assist patients with completion of paperwork when necessary, • Respond to patient inquires in a compassionate and timely manner, • Process medical insurance information, verifying patient eligibility and addressing any patient questions about insurance (liaise with Billing department as appropriate), • Ensure the compliance of treatment plans created by the physicians, • Responsible for maintaining confidentiality of personal information (HIPAA compliant), • Ensure all patient information (demographics, insurance information, etc.) are in the system for follow-up and reporting, • Provide advocacy, information, and referral services to patients, • Act as a back-up to other team members as needed, • Other duties as assigned Knowledge and Experience • 1+ years of relevant medical experience, preferred, • Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and is preferred, • Knowledge of EMR system(s), • Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities • Bilingual (English/Spanish) required, • Excellent verbal and written communication, • Ensuring a great patient experience by delivering outstanding customer service, • Relaying a sense of compassion to our patients, • Exceptional organizational and time-managements skills - the ability to multi-task is a must, • Adaptability and flexibility while working in a fast-paced environment, • Problem-solving ability and aptitude, • Outcome-focused, with an ability to work under pressure, • A solution-oriented mindset and a willingness to 'get your hands dirty', • A strong sense of urgency and focus in accomplishing tasks Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Schedule: Full-Time Pay: $20/hour

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  • Early Intervention Service Coordinator
    Early Intervention Service Coordinator
    15 days ago
    $55000–$65000 yearly
    Full-time
    Dyker Heights, Brooklyn

    Early Intervention Service Coordinator Salary: Fee for Service at a rate of $13.50/unit(approx 55-65k) Location: Dyker Heights, Brooklyn/Hybrid Essential Duties and Responsibilities: The role of a Service Coordinator for Early Intervention combines the traditional case management activities of organizing and coordinating needed services with the philosophy of family-centered care. Our goal is to create opportunities for the provision of collaborative, community-based services for infants and toddlers with developmental delays and disabilities through assisting with identifying and prioritizing concerns, and developing plans based on those concerns. Thus, allowing the child and family to receive services that are authorized under the Early Intervention Program. • Oversee the completion of all required documentation and appointments to meet the goals of the Individualized Family Plan(IFSP) and ensure the services are delivered., • Demonstrates flexibility with case load management on an as needed basis. Provide extensive documentation for all encounters., • Once training is complete, maintain a case load of 30 to 40 cases., • Bachelor’s degree in heath or human services field of study or a minimum of 2 years of job-related experience providing service coordination or 1 year of service coordination and 1 year of experience in a service setting with infants and toddlers. The experience may include volunteer-based positions., • Excellent verbal and written communication skills, including ability to effectively communicate with clients, and healthcare providers., • Need to use electronic health record systems, databases, and other computer-based tools to manage client information and maintain accurate records., • Strong organizational skills to help manage client information, schedules and appointments., • This position requires the ability to work with clients and families that may be experiencing physical and emotional challenges, so they should be able to work under pressure and remain calm and empathetic., • Computer proficiency (MS Office- Word, Excel and Outlook)., • Ability to work independently and to carry out assignments to completion within the parameters of instructions given, prescribed routines, and standard accepted practices., • Must be able to be in the office 3 days a week and either in the field or remote the other 2 days., • Bilingual is a must(Spanish, Bengali, Urdu, Hindi, Punjabi, French, Mandarin, Russian)., • Must complete 10 hours of training annually., • Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards., • Must be able to lift and carry up to 35 lbs.

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  • Front Desk Receptionist
    Front Desk Receptionist
    20 days ago
    Full-time
    Mineola

    Front Desk Receptionist – Spanish Clinic (Mineola Med) Position Type: Full-Time / Part-Time Location: Mineola, NY Reports To: Office Manager / Clinic Administrator Position Summary The Front Desk Receptionist is the first point of contact for patients at the Spanish Clinic at Mineola Med. This role is responsible for providing excellent customer service, performing administrative duties, and supporting clinical staff. Fluency in both Spanish and English is required to effectively communicate with a diverse patient population. Key Responsibilities Patient Interaction & Customer Service Greet patients warmly and professionally as they arrive. Check patients in and out, ensuring demographic information is accurate and updated. Provide assistance, directions, and general information in both English and Spanish. Answer phone calls, return messages, and schedule appointments. Handle patient inquiries and escalate clinical questions to appropriate staff. Administrative Duties Verify insurance information, eligibility, and documentation. Collect co-pays, outstanding balances, and process payments. Maintain organized patient records (electronic and paper). Prepare daily schedules, appointment lists, and reports. Ensure the front desk area is clean, organized, and welcoming. Coordination & Support Communicate effectively with medical assistants, providers, and office staff. Assist with pre-visit paperwork, consent forms, and referrals. Support workflow to ensure timely patient movement throughout the clinic. Follow HIPAA regulations and maintain patient confidentiality at all times. Required Qualifications Bilingual: Fluent in Spanish and English (spoken and written). High school diploma or equivalent; medical office experience preferred. Strong customer service and communication skills. Basic computer proficiency (EHR systems, scheduling software, email). Ability to multitask in a fast-paced medical environment. Professional, compassionate, and patient-focused demeanor. Preferred Qualifications Experience in a medical or healthcare front desk role. Knowledge of insurance plans (Medicaid, Medicare, commercial). Familiarity with EHR systems such as eClinicalWorks, Epic, or similar. Work Environment Outpatient clinic setting. Frequent interaction with patients and clinical staff. Requires ability to sit, stand, and perform administrative tasks for extended periods. Compensation & Benefits (Customize based on your offering) Competitive hourly wage Health, dental, vision insurance PTO and holidays Opportunities for training and advancement

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  • Care Manager Spanish Speaking
    Care Manager Spanish Speaking
    1 month ago
    $55000–$65000 yearly
    Full-time
    Dyker Heights, Brooklyn

    Essential Duties and Responsibilities: The role of a Care Manager is to be responsible for the overall coordination of services to meet the goals of the client/families focused plan of care. This is accomplished by building relationships with the caregiver(s) and care team and acting as a liaison to other agencies and ensuring they receive all necessary services and implementing the plan of care. Our aim is to provide the highest quality of care management services by complying with regulatory guidelines and meeting agency standards. • Assists families to plan and obtain services appropriate to the needs of the child and family., • Completes the Child and Adolescent Needs Assessment (CANS) to identify child’s medical, social, educational and psychological needs. Then develops a comprehensive plan of care based on the identified needs., • Coordinate and monitor the delivery of identified services and the proper use of resources., • Deliver at least 2 client-centered health home services to each client on a monthly basis., • Attends and participates in continuing education, ongoing staff in-services and quarterly meetings., • Responding to feedback and corrections from company quality assurance in a timely fashion., • Perform related duties as assigned by the Supervisor., • Maintain compliance with all company policies and procedures., • Bachelor's degree is required, preferred fields of study are Psychology, Sociology, Social Work, or Human Services; or a minimum of 2 years of job-related experience providing case management or medical focused care coordination services to individuals with special needs., • Must be in-person in either our Dyker Heights or Manhattan office, or meeting with clients., • Each case requires two monthly in-home visits., • Must attend all weekly in-person staff meetings., • Excellent verbal and written communication skills, including ability to effectively communicate with clients, and healthcare providers., • Need to use electronic health record systems, databases, and other computer-based tools to manage client information and maintain accurate records., • Strong organizational skills to help manage multi-family case load., • Willingness to meet with families in their homes or communities., • Bilingual in Hindi is required., • Computer proficiency (MS Office- Word, Excel and Outlook)., • Valid NYS issued ID or driver’s license; must be willing to travel throughout the 5 boros of New York City., • Ability to travel to numerous locations to meet with clients, attend meetings and visit healthcare facilities., • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards., • Must be able to lift and carry up to 35 lbs.

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  • Care Manager Russian Speaking
    Care Manager Russian Speaking
    1 month ago
    $55000–$65000 yearly
    Full-time
    Dyker Heights, Brooklyn

    Essential Duties and Responsibilities: The role of a Care Manager is to be responsible for the overall coordination of services to meet the goals of the client/families focused plan of care. This is accomplished by building relationships with the caregiver(s) and care team and acting as a liaison to other agencies and ensuring they receive all necessary services and implementing the plan of care. Our aim is to provide the highest quality of care management services by complying with regulatory guidelines and meeting agency standards. • Assists families to plan and obtain services appropriate to the needs of the child and family., • Completes the Child and Adolescent Needs Assessment (CANS) to identify child’s medical, social, educational and psychological needs. Then develops a comprehensive plan of care based on the identified needs., • Coordinate and monitor the delivery of identified services and the proper use of resources., • Deliver at least 2 client-centered health home services to each client on a monthly basis., • Attends and participates in continuing education, ongoing staff in-services and quarterly meetings., • Responding to feedback and corrections from company quality assurance in a timely fashion., • Perform related duties as assigned by the Supervisor., • Maintain compliance with all company policies and procedures., • Bachelor's degree is required, preferred fields of study are Psychology, Sociology, Social Work, or Human Services; or a minimum of 2 years of job-related experience providing case management or medical focused care coordination services to individuals with special needs., • Must be in-person in either our Dyker Heights or Manhattan office, or meeting with clients., • Each case requires two monthly in-home visits., • Must attend all weekly in-person staff meetings., • Excellent verbal and written communication skills, including ability to effectively communicate with clients, and healthcare providers., • Need to use electronic health record systems, databases, and other computer-based tools to manage client information and maintain accurate records., • Strong organizational skills to help manage multi-family case load., • Willingness to meet with families in their homes or communities., • Bilingual in Russian is required., • Computer proficiency (MS Office- Word, Excel and Outlook)., • Valid NYS issued ID or driver’s license; must be willing to travel throughout the 5 boros of New York City., • Ability to travel to numerous locations to meet with clients, attend meetings and visit healthcare facilities., • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards., • Must be able to lift and carry up to 35 lbs.

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  • Receptionist
    Receptionist
    1 month ago
    $17–$19 hourly
    Full-time
    Flushing, Queens

    Job Title: Medical Receptionist – Audiology Office (Phones & Data Entry) Location: Brooklyn / Queens / Manhattan – Audiology practice About Us Busy, growing audiology practice looking for a friendly, reliable receptionist to be the first point of contact for our patients. We provide hearing evaluations, hearing aids, and related services in a professional but down-to-earth environment. Key Responsibilities Phone & Patient Communication • Answer high volume of incoming calls in a professional, warm manner, • Schedule, confirm, and reschedule patient appointments, • Check voicemails and return calls promptly, • Provide basic information about services, locations, and hours, • Transfer calls to the appropriate provider/office when needed Front Desk & Admin • Greet patients and check them in/out, • Verify and update patient demographics and insurance information, • Collect copays and outstanding balances when applicable, • Maintain a neat, organized, welcoming front desk area Data Entry • Enter patient information into practice management system accurately, • Scan and upload documents (ID, insurance cards, referrals, audiograms, etc.), • Update notes and appointment statuses in the system in real time General Support • Communicate with audiologists and support staff regarding schedule changes or urgent issues, • Help with basic office tasks: filing, faxing, printing, emailing documents, • Follow office protocols for HIPAA and patient privacy, • Requirements, • Experience:, • Prior medical office or front desk experience strongly preferred, • Experience in audiology,or other specialty is a plus but not required, • Skills:, • Excellent phone etiquette and clear, friendly communication, • Strong typing and data entry skills with attention to detail, • Comfortable working with computers, email, and multi-line phone systems, • Able to multitask and stay calm when phones are busy, • Personality:, • Patient, kind, and professional with all patients, • Team player who is reliable and punctual, • Willing to learn audiology-specific terminology and office workflows, • Language:, • English required, • Bilingual (English/Spanish or English/Russian/other) is a big plus, • Schedule & Compensation, • Schedule: Full-time (e.g., Monday–Friday, 9am–5pm) Compensation: Competitive hourly rate based on experience, plus potential performance bonuses

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  • Care Manager Hindi Speaking
    Care Manager Hindi Speaking
    1 month ago
    $55000–$65000 yearly
    Full-time
    Dyker Heights, Brooklyn

    Essential Duties and Responsibilities: The role of a Care Manager is to be responsible for the overall coordination of services to meet the goals of the client/families focused plan of care. This is accomplished by building relationships with the caregiver(s) and care team and acting as a liaison to other agencies and ensuring they receive all necessary services and implementing the plan of care. Our aim is to provide the highest quality of care management services by complying with regulatory guidelines and meeting agency standards. • Assists families to plan and obtain services appropriate to the needs of the child and family., • Completes the Child and Adolescent Needs Assessment (CANS) to identify child’s medical, social, educational and psychological needs. Then develops a comprehensive plan of care based on the identified needs., • Coordinate and monitor the delivery of identified services and the proper use of resources., • Deliver at least 2 client-centered health home services to each client on a monthly basis., • Attends and participates in continuing education, ongoing staff in-services and quarterly meetings., • Responding to feedback and corrections from company quality assurance in a timely fashion., • Perform related duties as assigned by the Supervisor., • Maintain compliance with all company policies and procedures., • Bachelor's degree is required, preferred fields of study are Psychology, Sociology, Social Work, or Human Services; or a minimum of 2 years of job-related experience providing case management or medical focused care coordination services to individuals with special needs., • Must be in-person in either our Dyker Heights or Manhattan office, or meeting with clients., • Each case requires two monthly in-home visits., • Must attend all weekly in-person staff meetings., • Excellent verbal and written communication skills, including ability to effectively communicate with clients, and healthcare providers., • Need to use electronic health record systems, databases, and other computer-based tools to manage client information and maintain accurate records., • Strong organizational skills to help manage multi-family case load., • Willingness to meet with families in their homes or communities., • Bilingual in Hindi is required., • Computer proficiency (MS Office- Word, Excel and Outlook)., • Valid NYS issued ID or driver’s license; must be willing to travel throughout the 5 boros of New York City., • Ability to travel to numerous locations to meet with clients, attend meetings and visit healthcare facilities., • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards., • Must be able to lift and carry up to 35 lbs.

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  • Care Manager Mandarin or Cantonese Speaking
    Care Manager Mandarin or Cantonese Speaking
    1 month ago
    $45000–$55000 yearly
    Full-time
    Manhattan, New York

    Essential Duties and Responsibilities: The role of a Care Manager is to be responsible for the overall coordination of services to meet the goals of the client/families focused plan of care. This is accomplished by building relationships with the caregiver(s) and care team and acting as a liaison to other agencies and ensuring they receive all necessary services and implementing the plan of care. Our aim is to provide the highest quality of care management services by complying with regulatory guidelines and meeting agency standards. • Assists families to plan and obtain services appropriate to the needs of the child and family., • Completes the Child and Adolescent Needs Assessment (CANS) to identify child’s medical, social, educational and psychological needs. Then develops a comprehensive plan of care based on the identified needs., • Coordinate and monitor the delivery of identified services and the proper use of resources., • Deliver at least 2 client-centered health home services to each client on a monthly basis., • Attends and participates in continuing education, ongoing staff in-services and quarterly meetings., • Responding to feedback and corrections from company quality assurance in a timely fashion., • Perform related duties as assigned by the Supervisor., • Maintain compliance with all company policies and procedures., • Bachelor's degree is required, preferred fields of study are Psychology, Sociology, Social Work, or Human Services; or a minimum of 2 years of job-related experience providing case management or medical focused care coordination services to individuals with special needs., • Must be in-person in our Manhattan office, or meeting with clients., • Each case requires two monthly in-home visits., • Must attend all weekly in-person staff meetings., • Excellent verbal and written communication skills, including ability to effectively communicate with clients, and healthcare providers., • Need to use electronic health record systems, databases, and other computer-based tools to manage client information and maintain accurate records., • Strong organizational skills to help manage multi-family case load., • Willingness to meet with families in their homes or communities., • Bilingual in Mandarin is required, Cantonese is a plus., • Computer proficiency (MS Office- Word, Excel and Outlook)., • Valid NYS issued ID or driver’s license; must be willing to travel throughout the 5 boros of New York City., • Ability to travel to numerous locations to meet with clients, attend meetings and visit healthcare facilities., • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards., • Must be able to lift and carry up to 35 lbs.

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