Computer information systems jobs in New York, New York (NY) State

Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a pager at all times. Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis. Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival. Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings for room attendants and housemen. Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Guest Services. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

Overview: We are seeking a dynamic and driven Commission-Based Sales Associate to join our team at a prestigious luxury bespoke menswear tailor in the Upper East Side. As a key member of our team, you will play a vital role in representing our brand, delivering exceptional customer service, and driving sales to exceed targets. The ideal candidate will possess a passion for luxury menswear, impeccable attention to detail, and a strong sales background. Responsibilities: - Client Acquisition: Proactively seek out new clients through networking, referrals, and outreach efforts to expand our customer base. - Sales and Upselling: Utilize expert product knowledge to provide personalized recommendations and upsell additional products to meet and exceed sales targets. - Atelier Maintenance: Maintain the cleanliness and organization of the Upper East Side Atelier to create a welcoming and luxurious environment for clients. - Customer Service: Greet clients warmly, attend to their needs, and provide an exceptional level of service throughout their visit to the atelier. - Communication: Answer phone calls and respond to emails promptly and professionally, addressing inquiries, scheduling appointments, and providing product information. - Order Processing: Efficiently process orders, including accurately recording client preferences, sizes, and specifications to ensure seamless execution of bespoke garments. - Client Fittings: Take precise measurements and assist clients during fittings to ensure the perfect fit and satisfaction with their bespoke garments. Qualifications: - Previous experience in luxury retail sales, preferably in menswear or fashion. - Proven track record of meeting or exceeding sales targets in a commission-based environment. - Exceptional interpersonal skills with the ability to build rapport and establish long-term client relationships. - Detail-oriented with a keen eye for style and craftsmanship. - Strong organizational skills and the ability to multitask in a fast-paced environment. - Proficient in basic computer skills, including email communication and order processing systems. - Availability to work flexible hours, including weekends, to accommodate client appointments and events. Benefits: - Competitive commission structure with the potential for high earnings based on performance. - Opportunity to work with a prestigious luxury brand in a sophisticated and upscale environment. - Ongoing training and development opportunities to enhance product knowledge and sales skills. - Employee discounts on bespoke menswear and accessories. - Collaborative team environment with opportunities for growth and advancement within the company.

Full job description Deliver training on the Asite platform to end users. - Monitor support emails and voicemails received from MTA Asite end users and resolve problems or take appropriate action. - Gather, organize, and analyze large internal and external data sets to provide insights for management. - Assist with data entry and clean-up in Asite - Assist with developing interactive dashboards of Asite data in Power BI. Required Skills: - Bachelor’s degree in Computer Information Systems or 5 years relevant experience - Proficient in Microsoft Office. Excellent PowerPoint skills - Advanced level of MS Access and/or Excel including advanced formulas, VBA, macros and data tables, Charts, Pivot tables. - Working knowledge of SharePoint and MS Teams - Hands-on experience building and publishing customized and interactive dashboards within PowerBI - Strong organizational and multi-tasking skills. - Excellent analytical and problem-solving abilities - Excellent communication (verbal and written) and customer service skills - Ability to handle a high-pressure environment - Ability to prioritize urgent requests and multitask - Helpdesk experience preferred - Experience working in a document management platform strongly preferred - proficient in Asite is a plus - Proficient in SQL a plus Job Type: Contract Pay: $40.00 - $58,670.54 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: Monday to Friday Experience: Asite: 5 years (Preferred) Ability to Commute: New York, NY 10004 (Preferred) Ability to Relocate: New York, NY 10004: Relocate before starting work (Preferred) Work Location: In person

Overview: We are seeking a highly motivated and detail-oriented Pharmacy Technician to join our team. As a Pharmacy Technician, you will play a crucial role in assisting pharmacists in providing medication and healthcare services to patients. This is an excellent opportunity for individuals with a passion for patient care and a strong knowledge of medical terminology. Duties: - Assist pharmacists in dispensing medications to patients - Prepare and package medications for distribution - Maintain inventory of medications and supplies - Enter prescription information into the computer system - Provide excellent customer service to patients and healthcare professionals - Answer phone calls and address inquiries from patients and healthcare providers - Perform medication administration, including inhalation and IV infusion, under the supervision of a pharmacist - Collaborate with the healthcare team to ensure accurate medication orders and patient safety - Adhere to all pharmacy regulations and guidelines Qualifications: - High school diploma or equivalent - Excellent attention to detail and organizational skills - Ability to work effectively in a fast-paced environment - Strong communication and interpersonal skills - MUST BE FLURENT IN MANDARIN/CANTONESE/FUZHOUNESE/ TAISHANESE Skills: - Patient care: Provide compassionate care to patients, ensuring their safety and well-being throughout the medication process. - Pharmacy technician: Demonstrate proficiency in pharmacy operations, including medication dispensing, inventory management, and prescription processing. - Patient service: Deliver exceptional customer service to patients, addressing their needs and concerns with professionalism and empathy. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. Join our team and contribute to the well-being of our patients. Apply today! Benefits: Employee discount Paid time off Paid training Store discount Education: High school or equivalent (Required) Experience: Customer service: 1 year (Preferred) Pharmacy technician: 1 year (Preferred) Language: Chinese(Required) Cantonese (Preferred)