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Customer care manager jobs in New York, New York - Page 2Create job alerts

  • Laundry Attendant - Wash and Fold (Night Shift)
    Laundry Attendant - Wash and Fold (Night Shift)
    2 months ago
    $18–$19 hourly
    Full-time
    Brownsville, Brooklyn

    Job Title: Laundromat Attendant – Wash & Fold Location: Brooklyn (near Brookdale Hospital) Pay: $18/hour Schedule: Overnight (10:00 PM – 6:00 AM) Employment Type: Part-Time or Full-Time About Us: Speedy Fresh Laundromat is a fast-growing, customer-focused laundry service dedicated to convenience and quality. We specialize in high-volume wash and fold services for both residential and commercial clients, and we’re looking to expand our team with reliable, detail-oriented attendants. Position Summary: We are seeking a dependable Laundromat Attendant to handle wash, dry, and fold services during overnight shifts. This role is hands-on and requires efficiency, attention to detail, and the ability to manage multiple loads of laundry in a fast-paced environment. Previous laundry experience is preferred but not required. Responsibilities: • Sort, wash, dry, and fold laundry according to company standards, • Handle high-volume orders with accuracy and care, • Ensure proper separation of items (colors, fabrics, special instructions), • Package completed orders neatly for customer pickup or delivery, • Maintain cleanliness and organization of the facility at all times, • Operate washers, dryers, and folding stations efficiently, • Monitor machines and report any maintenance issues, • Follow all health, safety, and quality control procedures Requirements: • Previous laundry or wash-and-fold experience preferred, • Ability to stand for extended periods and lift up to 50 lbs, • Strong attention to detail and organization, • Ability to work independently during overnight hours, • Reliable, punctual, and hardworking, • Positive attitude and team-oriented mindset Perks: • Competitive hourly pay, • Consistent overnight schedule, • Opportunity for growth within a rapidly expanding business, • Supportive and team-oriented work environment

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  • Nail Technician
    Nail Technician
    2 months ago
    Part-time
    Bedford-Stuyvesant, Brooklyn

    We are a unique, speakeasy-style salon in Bedstuy/Williamsburg Brooklyn in New York City, offering a discreet and luxurious nail care experience. We pride ourselves on providing exceptional, personalized services in a sophisticated and intimate setting. We are seeking a highly skilled and passionate Licensed Nail Technician to join our team and contribute to our exclusive atmosphere. Job Description: We are looking for a talented and experienced Licensed Nail Technician who is knowledgeable about New York State nail salon protocols and possesses a refined understanding of high-end nail services. The ideal candidate will be adept at creating stunning nail enhancements, performing meticulous structured manicures, and delivering a wide range of other nail treatments. A familiarity with the speakeasy salon aesthetic is highly desirable. Responsibilities: Perform a variety of nail services, including but not limited to: Structured manicures and pedicures, Gel enhancements, and other nail enhancements, Nail art, Natural nail care and treatments Maintain a clean and sanitary workstation, adhering to all New York State health and safety regulations. Provide exceptional customer service, ensuring each client feels pampered and valued. Consult with clients to understand their needs and preferences, offering expert advice and recommendations. Stay up-to-date with the latest nail trends and techniques. Maintain accurate client records. Contribute to the overall ambiance and professionalism of the speakeasy salon environment. Be able to work as a team member, and independently. Be willing to learn new techniques and products. Maintain a positive and professional attitude. Qualifications: Valid New York State Nail Technician License. Proven experience in a salon setting, preferably with experience in high-end or speakeasy-style salons. Expertise in nail enhancements, structured manicures, and various other nail services. Strong knowledge of New York State nail salon protocols and sanitation standards. Excellent customer service and communication skills. A keen eye for detail and a passion for creating beautiful nail designs. Ability to work in a fast-paced environment while maintaining a high level of quality. Professional appearance and demeanor. Must be reliable and punctual. Must be able to maintain client confidentiality. Desired Qualities: A passion for nail artistry and a desire to continuously improve skills. Creative and innovative approach to nail design. Friendly, personable, and able to build rapport with clients. Ability to work well under pressure and manage time effectively. A discreet and respectful nature. A understanding of the speakeasy aesthetic. To Apply: Please submit your resume, portfolio of your work (if available), and a cover letter detailing your experience and why you would be a perfect fit for our speakeasy salon.

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  • Hairdresser
    Hairdresser
    2 months ago
    Full-time
    Cliffside Park

    Join our vibrant team as a professional Hairdresser, where your creativity and expertise will transform clients’ looks and boost their confidence! In this energetic role, you'll deliver exceptional hair styling, coloring, and grooming services while providing a welcoming and memorable experience. Whether you're passionate about the latest trends in hair extensions, mastering the art of balayage, or perfecting classic cuts, this position offers endless opportunities to showcase your skills and grow within a dynamic salon environment. We believe in fostering a positive atmosphere where your talent shines and clients leave feeling fabulous! Perform a variety of hair services including cuts, color treatments, styling, and specialized techniques such as hair extensions, eyelash extensions, and hair threading Consult with clients to understand their desired look and recommend suitable styles or treatments based on their hair type and preferences Maintain high standards of sanitation and hygiene by adhering to salon sanitation protocols and using sterilized tools like straight razors and scissors Manage appointment schedules efficiently using salon software such as MINDBODY to optimize client flow and minimize wait times Upsell retail products related to hair care, makeup application, nail care, and other beauty services to enhance client satisfaction and salon revenue Assist with front desk duties including greeting clients, check-in/check-out processes, and answering customer inquiries with excellent communication skills Mentor junior staff or apprentices to develop their technical skills in hair styling, barbering, or retail sales Keep up-to-date with current trends in color theory, haircutting techniques, and beauty industry innovations to provide cutting-edge services Valid cosmetology or barbering license with comprehensive knowledge of sanitation practices Proven experience in hair styling, coloring, and grooming techniques including hair extensions and eyelash extensions Familiarity with salon management software such as MINDBODY for scheduling and client records Strong communication skills to effectively understand client needs and provide personalized recommendations Ability to perform diverse services like makeup application, nail care, and hair threading with precision Knowledge of retail math for upselling products confidently without overselling or pressuring clients Demonstrated ability to work efficiently in a fast-paced environment while maintaining high standards of customer service Passion for continuous learning about new trends in hair styling, color theory, and beauty treatments Embark on a rewarding career where your artistry makes a difference! We’re dedicated to supporting your professional growth through ongoing mentoring opportunities, skill development workshops, and a lively team environment that celebrates creativity. Join us today to help clients look their best while advancing your expertise in the exciting world of beauty! Pay: $22.04 per hour Work Location: In person

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  • STYLIST/BRAIDER/NAIL-TECH/MAKE-UP ARTISTE WANTED (BROOKLYN)
    STYLIST/BRAIDER/NAIL-TECH/MAKE-UP ARTISTE WANTED (BROOKLYN)
    2 months ago
    Full-time
    Brownsville, Brooklyn

    Roles to fill: Stylist / Braider / Nail Technician / Makeup Artist Location: 1690 Pitkin Ave, Brooklyn Business: jsmbeautycare About Us jsmbeautycare is a beauty salon located on Pitkin Ave, Brooklyn. We provide high-quality hair, nail, lash, and beauty services in a clean, professional, and welcoming environment. We are focused on consistency, customer experience, and building a strong local brand. Position Overview We are looking for talented and reliable Stylists, Braiders, Nail Technicians, and Makeup Artists to join the salon. This is a great opportunity for individuals who want consistent clients, a steady location, and the ability to grow within a busy salon environment. Responsibilities Provide professional beauty services (hair, braiding, nails, or makeup based on your specialty) Maintain a clean and organized workstation Deliver excellent customer service and create a welcoming experience Manage time efficiently to handle appointments and walk-ins Stay up to date with current beauty trends and techniques Requirements Proven experience in your specialty (hair, braiding, nails, or makeup) Strong communication and customer service skills Reliable and punctual Ability to work in a fast-paced environment Must be professional and team-oriented What We Offer High foot traffic location on Pitkin Ave Walk-in customers + opportunity to build your own clientele Flexible working schedule • Supportive team environment, • Growth opportunity as the business expands Compensation Commission-based / chair rental options available (to be discussed) How to Apply Please respond with: Your name Your specialty (Stylist, Braider, Nail Tech, or Makeup Artist) Photos of your work (if available) Contact information

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  • Fresh Grocer - Cake Decorator (Nicholas NJ) Salary Range $18.00 - $19.00/hr
    Fresh Grocer - Cake Decorator (Nicholas NJ) Salary Range $18.00 - $19.00/hr
    2 months ago
    $18–$19 hourly
    Full-time
    North Haledon

    We are living our Purpose - To Care Deeply about People, Helping them to Eat Well and Be Happy. This Purpose guides everything we do and is why we are in business. We are using our service priorities - Safety, Friendliness, Presentation, and Efficiency to help us make decisions at work every day and are critical to the success of our business goals. Job Summary: To deliver a great customer experience while assisting the Bakery Manager in the daily operation of the department with baking, mixing dough, icing, packaging, filling, and decorating, of designated pastry and bread items in the Bakery Department; to maintain a neat, clean and visually appealing department and to perform other tasks as required in an efficient and safe manner, within Company policy. Minimum Required Qualifications: The minimum required qualifications for this position include, but are not limited to the following: Ability to proficiently read, write, speak, analyze, interpret, and understand the English language. Ability to assist the Bakery Manager. Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift up to 50 lbs. Ability to work in varying temperatures. Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences. Ability to tolerate dust and cleaning agents during routine housekeeping duties. Ability to interact with Customers in a friendly and helpful way. Ability to work cooperatively with others. Ability to work all assigned work schedules and comply with all time and attendance policies. Essential Job Functions: Performance of the essential functions of this position require the Associate to possess the minimum qualifications listed above. These functions include, but are not limited to, the following: Maintain a clean, neat, organized and safe work environment. Maintain department sanitation and QA standards (safety, personal hygiene, clean cases, and equipment). Clean and sanitize all work surfaces, utensils and equipment. Keep floor clear of debris and spills. Greet all Customers and provide them with prompt, courteous service and assistance. Maintain and properly use all department equipment as required. Pack out product into display cases. Rotate product to ensure freshness. Ensure accurate signage for the department. Prepare trays to Company’s and Customer’s satisfaction. Perform all duties in accordance with Local, State and Federal regulations as they pertain to the Bakery operation. Dress and groom according to Company policy including uniform, name badge and hat or hair restraint requirements. Perform duties in accordance with QA hand washing standards and use disposable gloves when handling food. Follow recipes to produce food products of specified flavor, texture, clarity, bouquet, or color. Follow and adhere to weights and measures guidelines established by Federal, State, Local and Civic Standards. Set up, operate, and tend equipment that cooks, mixes, blends or processes ingredients in the production of food products, according to formulas or recipes. Rotate all merchandise in accordance with quality assurance standards to ensure freshness. Prepare special order requests, as required. Track movement of sales on production logs. Take a complete & accurate inventory of supplies weekly and re-order supplies and ingredients as needed. Check prices and be knowledgeable about location of items in the store. Promote for sale any current charitable promotions to Customers. Stand at work station for duration of scheduled shift, which may exceed 8 hours per day. Receive deliveries. Place reclamation in its proper location. Regularly lift, pull, push and rotate merchandise that weights 25 lbs., and that occasionally weights up to 50 lbs. Unload trucks and transport merchandise to Bakery Department that weights 25 lbs., and that occasionally weights up to 50 lbs. Assist in other departments when instructed. Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State and Federal health and civil code regulations. Perform duties in accordance with the Company’s HAZCOM program and adhere to manufacturer’s label instructions for the safe and proper use of all chemical products. Follow approved procedures for receiving, code dating, preparing, storing, and price marking, arranging, and restocking products to ensure quality, accuracy and product rotation and protection. Handle damaged and spoiled products according to Company policy and assist in controlling the level of damaged goods. Understand and adhere to Company shrink guidelines as relates to Bakery department operations. Check refrigeration equipment for proper performance regularly; report any failure immediately. Utilize and maintain equipment as required by department; report any equipment problems immediately. Complete all applicable department training programs. Perform all duties in accordance all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency). Maintain punctual and regular attendance. Work overtime as assigned. Work cooperatively with others. Must be 18 years or older to operate balers, hi-lo’s, power jacks, and slicing machines. Perform other duties as assigned. Important Disclaimer Notice: The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Associate may be required to perform. The employer reserves the right to revise this job description at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment. Job Requirements This position is eligible for vision, dental, life insurance, and legal plan benefits, which become available on a graduated basis over time according to the terms of the collective bargaining agreement (“CBA”). Paid time off (sick time, personal days, vacation days, and holidays) will accrue on a graduated basis over time in accordance with the CBA. Retirement benefits (pension or 401k) become available over time in accordance with the CBA. Work Location: In person

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  • Head Barista
    Head Barista
    2 months ago
    $19–$21 hourly
    Full-time
    Williamsburg, Brooklyn

    Casabuela Café: Where The Village Meets Founded in 2025, Casabuela Café was born out of a desire to build community and honor Nuyorican identity. We designed Casabuela to feel like our grandma’s Brooklyn home: a warm, sensory-rich living room filled with deliciously-made food, coffee and drinks. Casabuela is a love letter to legacy, culture, and community— and it was built to serve the village. We are looking for a Head Barista to join us at the groundbreaking of our Williamsburg-based family-owned café. This is a unique opportunity to help shape daily operations, beverage quality, and café culture from the very beginning. The Role The Head Barista is both a craft leader and a culture carrier. You will set the tone behind the bar, ensure consistency and quality in every drink, and help create a welcoming, calm, and thoughtful customer experience for adults, creatives, remote workers and families alike. This role is ideal for someone who loves hospitality, thrives in intimate community spaces, and wants to grow with a small business from launch. Responsibilities: • Prepare and serve high-quality espresso, coffee, tea, and specialty beverages with consistency and care, • Lead bar operations during shifts, ensuring smooth service and a warm guest experience, • Model and guide outstanding customer service and delivery standards, • Maintain cleanliness and organization of the bar, equipment, and service areas, • Assist with developing drink recipes, seasonal specials, and café standards via manuals and training toolkits, • Train and support baristas as the team grows, • Manage opening procedures and support daily prep and closing tasks, • Engage with guests in a friendly, grounded, and inclusive way, • Uphold Casabuela’s values of community, culture, curiosity, and care Qualifications: • 2+ years of barista experience; leadership or lead barista experience preferred, • Bilingual (Spanish), preferred, • Food Handlers License, preferred, • Strong espresso skills and knowledge of coffee preparation, • Ability to create, document and train others on new coffee and beverage recipes and techniques, • Ability to create guides and technique manuals, preferred, • Calm, patient, and welcoming demeanor—especially in family-centered environments, • Ability to multitask while maintaining quality and warmth, • Passion for community spaces, cultural storytelling, and intentional hospitality, • Comfortable working mornings and weekends, • Bartending experience, a plus Location: 232 Metropolitan Ave, Williamsburg, Brooklyn, NY 11211 Schedule: Wednesday–Sunday, 8:00am–5:00pm (60-minute unpaid meal break mid-shift) Pay: $19-$21/hour + tips (base pay dependent on relevant experience, credentials and Spanish proficiency) Benefits: Up to 40 hours of accrued paid sick leave annually, 10 personal flex days and health insurance. Why Join Casabuela: • Be part of the launch team of a new family-owned cultural café, • Help shape systems, recipes, and the guest experience from day one, • Opportunity to learn and contribute to a growing business, • Work in an intentional, thoughtful space rooted in culture and community

    Immediate start!
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