Customer satisfaction jobs in New York, NY - Page 2Create job alerts

We are currently seeking experienced hosts to join our team. The ideal candidate will have a minimum of 3 years of server experience and a friendly, professional demeanor that enhances our guests' experience from the moment they arrive. Key Responsibilities: Greet guests warmly and promptly upon arrival. Manage and coordinate reservations and seating arrangements to optimize table turnover and guest satisfaction. Communicate wait times effectively and manage the waiting list as needed. Assist with guest inquiries and provide information about the restaurant’s offerings. Ensure the front-of-house area is clean, organized, and welcoming at all times. Support servers and other team members as needed to provide seamless service. Qualifications: Minimum of 3 years of server or front-of-house experience. Strong communication and interpersonal skills. Friendly, outgoing, and customer-focused attitude. Ability to multitask and work in a fast-paced environment. Flexible availability, including evenings, weekends, and holidays. What We Offer: Competitive hourly rate of $20.00 plus tips. Supportive and inclusive team environment. Opportunities for growth and career advancement within the restaurant.

We are seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a positive dining experience. This role requires excellent communication skills, a keen attention to detail, and the ability to manage guest relationships effectively. You will play a crucial role in setting the tone for our restaurant and ensuring that guests feel valued and appreciated. Responsibilities Greet guests upon arrival with a warm and friendly demeanor. Manage reservations and seating arrangements efficiently to optimize guest flow. Provide guests with menus and inform them of daily specials or promotions. Maintain an organized waiting list during busy periods and communicate wait times accurately. Assist in managing guest inquiries and concerns with professionalism and courtesy. Collaborate with the serving staff to ensure smooth service and guest satisfaction. Uphold cleanliness and organization in the host/host area at all times. Utilize digital marketing strategies to promote special events or offerings through social media platforms. Engage in content creation for promotional materials, utilizing graphic design skills when necessary. Qualifications Previous experience as a Host/Host or in a customer service role is preferred but not required. Strong interpersonal skills with an emphasis on relationship management. Proficient in digital marketing tools, including Google applications and Adobe software for content creation. Ability to conduct research on market trends to enhance guest experiences. Familiarity with web-based reservation systems is a plus. A positive attitude, strong work ethic, and ability to thrive in a fast-paced environment are essential. Must be able to work flexible hours, including evenings and weekends as needed. Join us in creating memorable experiences for our guests while developing your skills in public relations, digital marketing, and more! Job Type: Full-time Pay: From $20.00 per hour Expected hours: 20 per week Schedule: 4 hour shift Experience: Marketing: 1 year (Preferred) Ability to Commute: Manhattan, NY 10018 (Required) Ability to Relocate: Manhattan, NY 10018: Relocate before starting work (Required) Work Location: In person

We are currently seeking experienced servers to join our team. The ideal candidate will have a minimum of 3 years of server experience and a passion for providing exceptional customer service. Key Responsibilities: Greet and seat guests in a friendly and professional manner. Take accurate food and drink orders and deliver them in a timely manner. Provide knowledgeable recommendations on menu items and answer any customer questions. Ensure guest satisfaction by addressing any concerns promptly and effectively. Maintain a clean and organized dining area. Collaborate with kitchen staff and other team members to ensure seamless service. Handle payments and transactions accurately. Qualifications: Minimum of 3 years of server experience. Strong communication and interpersonal skills. Ability to work in a fast-paced environment. Team-oriented mindset with a positive attitude. Flexible availability, including nights, weekends, and holidays. What We Offer: Competitive hourly rate of $10.55 plus tips. Supportive team environment. Opportunities for growth and advancement within the restaurant.

We are seeking a skilled and passionate Hairdresser to join our dynamic team! This role is ideal for a beauty professional who is dedicated to enhancing clients’ confidence and self-expression through exceptional lash and hair services. As part of our team, you’ll provide expert a range of hair services, including cutting, coloring, styling, and treatments. We are looking for someone who values client satisfaction, maintains high standards of hygiene, and brings creativity and precision to every service. Key Responsibilities: - Conduct - consultations with clients - tounderstand their preferences and - goals - Perform haircuts, - color treatments, styling, and - specialized hair treatments -Ensure a clean, sanitized, and welcoming work environment • Educate clients on aftercare and maintenance for lashes and hair • Stay updated on trends and new techniques in the beauty industry Qualifications: • Licensed in hair services (required) • Proven experience as a Hairdresser • Excellent communication skills and customer service orientation • Ability to work independently and as part of a team • Detail-oriented with a commitment to client safety and comfort What We Offer: - Competitive pay with - commission opportunities Supportive team environment and access to ongoing training • Flexible scheduling options

Caribbean Restaurant is seeking a dedicated and customer-oriented Cashier/Server to join our vibrant team. Responsibilities: Accurately taking and processing customer orders Providing exceptional service to ensure customer satisfaction Efficiently handling cash and credit card transactions Maintaining a clean and organized work environment Qualifications: Proven experience in a customer-facing role, preferably in the food service industry Strong interpersonal and communication skills Ability to work well under pressure in a fast-paced environment Basic mathematical skills Food Handler's Certificate (preferred) At least 3 years of experience (preferred) Flexibility to work a variety of shifts, including weekends and evenings Benefits: Competitive compensation package Opportunities for professional growth and development Employee discounts and perks A supportive and inclusive work environment

Job Summary: A Hair Salon Team Leader is a pivotal role in ensuring the smooth daily operations of the salon while delivering exceptional customer service and maintaining the highest standards of hair care. The Team Leader is responsible for managing and motivating a team of stylists and other salon staff, overseeing client satisfaction, and ensuring salon policies and procedures are followed. Responsibilities: Team Leadership and Supervision: - Lead, manage, and motivate a team of hair stylists, colorists, and other salon staff. - Foster a positive, collaborative, and professional work environment. - Conduct regular team meetings to communicate goals, updates, and address any issues. - Provide ongoing training, mentorship, and performance feedback to team members. Customer Service: - Ensure all clients receive exceptional service and quality hair treatments. - Address and resolve any customer complaints or issues efficiently and professionally. - Maintain a welcoming and customer-friendly salon atmosphere. Salon Operations: - Oversee daily operations including appointment scheduling, inventory management, and maintenance of salon equipment and supplies. - Ensure compliance with health and safety regulations and sanitation standards. - Manage opening and closing procedures of the salon. Sales and Marketing: - Promote salon services, packages, and retail products to increase sales. - Implement and track sales targets and incentive programs for team members. - Collaborate on marketing and promotional activities to attract new clients and retain existing ones. Qualifications: - Proven experience as a senior stylist or similar role in a salon setting. - Exceptional skills in hair cutting, coloring, and styling techniques. - Strong leadership, management, and interpersonal abilities. - Excellent customer service and problem-solving skills. - Knowledge of salon software for scheduling and inventory management. - Certified and licensed cosmetologist. - Ability to work flexible hours, including evenings and weekends. Key Attributes: - Inspiring and motivational leader. - Exceptional communication and organizational skills. - Passion for the beauty industry and staying updated on the latest trends and techniques. - Ability to handle stressful situations with poise and professionalism. - Strong attention to detail and commitment to quality. Benefits: - Competitive salary and performance-based bonuses. - Opportunities for professional growth and development. - Product discounts and complimentary services. - Positive and supportive work environment. Job Types: Full-time, Part-time Pay: $20.00 - $25.00 per hour Expected hours: 20 – 25 per week Benefits: Employee discount Flexible schedule Paid time off Schedule: 8 hour shift Monday to Friday Weekends as needed Supplemental Pay: Commission pay Performance bonus Tips

OUTSIDE B2B SALES POSITION WITH SPECTRUM BW MANAGEMENT NYC LLC We are on the lookout for enthusiastic, professional sales representatives to join our team in a brand-new program launch! You will be promoting Highspeed Home / Business Internet, TV and Mobile Phones to qualifying local residents / businesses. This role is not just about selling, it's about delivering an amazing, personalized, awesome experience to each resident / business. In this role, you will be instrumental in helping local residents / business onwers determine product promotions that are right for their unique needs. You will be thoroughly trained in all Products and Services available. We are looking for dynamic sales people with a proven track record of success. Role & Responsibilities: Door to Door Sales: Actively work in targeted locations Event Sales: Actively engage with local residents / businesses with exclusive unadvertised offers. Work in a Team and or individually: Work as part of a high-performance sales team or individually by helping to progress your skills. This Is a Ground-Floor Opportunity and a Permanent position with significant opportunities for growth and development. Be part of a key initiative from its inception – a chance to make your mark. What We’re Looking For: A candidate with a passion for delivering exceptional experiences. A dynamic, positive, and motivational approach to sales and marketing. A commitment to customer satisfaction. Flexible Scheduleling meets Huge Earning Potential : Flexible Structure: Have flexibility to create a schedule that fits your life. Monthly Incentives: Additional bonus's and incentives to further boost your income. Training & Support: Streamlined Training Program: Develop the skillset you need quickly in the field and online training. Comprehensive Support System: From easy order entry system to our full-service sales support, everything designed to removed administrative red tape and allow you to focus on sales and marketing. Resource-Rich Environment: With our Authorized Agent Portal and Sales Support team, you’ll have all the necessary tools at your fingertips. Our sales agents are armed with Exclusive Unadvertised Offers! Candidate Profile: Experienced in Sales: Demonstrable success in door to door / retail / event-based sales. Goal Orientated: Inspired and motivated towards exceeding goals. Professional & Organized: Aptitude for managing multiple business accounts and maintaining professionalism in all interactions. Tech-Savvy: Competence in using digital and mobile tools for effective management. Join Us: To apply, contact our Recruiting Team. Send cover letter and resume Job Types: Full-time Pay: $4,000.00 - $6,000.00 per month Expected hours: 40 per week

About Café Yaya Café Yaya is a welcoming, vibrant café in the heart of NYC, dedicated to serving high-quality coffee, fresh sandwiches, salads, and drinks in a cozy, home-like atmosphere. We're looking for an enthusiastic Barista to join our team and be part of our journey to create a unique experience for our customers. Position Overview We’re searching for a passionate and customer-focused Barista to prepare and serve exceptional coffee and other beverages. The ideal candidate will have a genuine love for coffee, strong customer service skills, and a commitment to creating a memorable café experience. Responsibilities - Prepare and serve coffee, tea, matcha, and other beverages to café standards - Maintain knowledge of coffee, espresso, and matcha preparation methods - Operate and maintain café equipment, including espresso machines and grinders - Keep the café area clean, organized, and well-stocked - Engage with customers, offering personalized service and menu recommendations - Work as part of a team to ensure smooth café operations Requirements - Prior barista experience is a plus, but training will be provided for the right candidate - Ability to work efficiently in a fast-paced environment - Strong communication and interpersonal skills - Flexibility to work mornings, weekends, and holidays as needed - Passion for creating a welcoming atmosphere and delivering high-quality service What We Offer - Competitive pay - Opportunity to grow within a small, supportive team - A chance to work in a beautiful space with a close-knit team dedicated to quality and customer satisfaction - Employee discounts

Hiring Guest Services / Front Desk Associates! Hiring for Manhattan Locations - As a Guest Service Associate, you will connect and engage with our customers by providing excellent customer service and be an expert in the EWC brand. You will use your expertise to ensure every moment is an opportunity for confidence! We seek a charismatic person who can lead with care and integrity and is committed to delighting our guests. Perks & Benefits: - This is a sales / performance-based position and you earn sales commission, in addition to an hourly wage, for hitting weekly sales targets! - 50% off waxing and 40% discount on EWC retail products - Hourly wage plus commission, resulting in typical total compensation of $20-$40/hour - 401(k) with match - Supplemented health insurance offered to associates who meet the hours criteria - Paid sick time and family leave - Flexible days and hours because work/life balance is important - Consistent schedule **Responsibilities:** - - Provide impeccable service to our guests and be a true ambassador of the brand ensuring that every guest is treated according to European Wax Center standards. - - Drive and exceed individual key performance indicators, by ensuring the highest level of customer service and guest experience. - - - lain the benefits of our savings program, products, and promotions. - - Answer phone calls professionally and respond to guest inquiries. - - Provide the best experience for customers by continuously building knowledge of company promotions, packages, products, and loyalty programs. - - Create and maintain accurate annotations of customer reservations. - - Process customer purchases and maintain an accurate cash drawer. We are looking for a person who: - Can work 24 - 35 hours per week, including one weekend day per week. - Has a friendly, eager and personable demeanor and strong communication skills - Thrives working in a team environment. - Has a collaborative spirit and proactive attitude. - Is able to manage productivity and sales to ensure goals are achieved. - Is excited to prioritize and understand customer service and satisfaction. - Responds well to coaching and performance goals. - Is able to multitask and pivot. - Has a work history that includes sales experience. Hiring for Manhattan Locations!! About European Wax Center European Wax Center®, a leading beauty lifestyle brand franchise founded in 2004, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experience, which is focused on EWC’s vision of Revealing Beautiful Skin®, through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model and its network of more than 800 centers across the U.S.

We are searching for an engaging, courteous barista who is passionate about food and beverage preparation and education. The barista will greet customers, answer their questions, take orders and accept payments, and prepare and serve food and drinks. You will also maintain a clean and well-stocked workspace and dining area, update displays, and continuously expand your knowledge of food and beverage quality controls, preparation methods, and presentation. To succeed as a barista, you should be committed to providing customers with excellent service. You should be positive, friendly, knowledgeable, and polite. Barista Responsibilities: Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments. Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers. Packaging food and beverages for sale. Selling coffee and tea blends and brewing equipment, highlighting the differences between items, and educating customers about brewing methods. Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils. Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality. Updating signage and displays to attract customers. Taking inventory and replenishing items in display cases, at tables, or behind the counter. Working as part of a fun, high-energy team. Adhering to all food safety regulations and quality controls. Barista Requirements: High school diploma or equivalent. Experience in food and beverage preparation or customer service preferred. Training and willingness to continue learning about food and beverage preparation. Exceptional listening and communication skills. Ability to walk, bend, and stand for extended periods. Availability to work around peak hours, including nights, early mornings, weekends, and holidays. A polite, engaging personality. Commitment to customer satisfaction and service excellence. Willingness to work as part of a high-energy, efficient team in a fast-paced environment.

Responsible for handling food and interacting with customers to make sales. Duties include slicing meats and cheeses. Make product recommendations. Helping customers locate, choose and buy products. Stock and organize displays and showcases. Clean the work areas and maintain tools and equipment. Coordinate with other staff in following food safety and hygiene procedures according to company policy. Ensure prompt service and high level of customer satisfaction.

We are looking for a prudent Property Manager to be responsible for the direct management oversight of assigned commercial/residential properties. The goal is to maximize asset value, customer satisfaction and revenue. Responsibilities Manage all aspects of assigned properties Design business plans for assigned properties that suit customers’ needs Inspect and arrange maintenance to meet standards Maintain a positive, productive relationship with tenants Negotiate lease/contracts with contractors in a timely and reliable manner Advertise and market vacant spaces to attract tenants Collect receivable accounts and handle operating expenses Develop and manage annual budgets by forecasting requirements and analyzing variances, data and trends Oversee properties’ personnel and assess its performance Accomplish financial goals and report periodically on financial performance Source and build relationships with prospective clients to expand business opportunities Update job and market knowledge Requirements and skills Requirements and skills Proven work experience as Property Manager Fully understanding property management and its financial aspects In depth knowledge of all rules and regulations surrounding property management Competency in MS Office and relevant databases and software Customer focus and bottom line orientation Interpersonal savvy with strong communication and presentation skills

We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service while managing various administrative tasks. This role requires excellent communication skills, a professional demeanor, and the ability to multitask effectively in a fast-paced environment. Responsibilities Greet and welcome visitors in a warm and professional manner. Answer phone calls and respond to inquiries promptly, directing calls to the appropriate personnel. Schedule appointments and manage the calendar for staff members. Maintain an organized front desk area, ensuring all materials are stocked and accessible. Handle incoming and outgoing mail and packages efficiently. Assist with administrative tasks such as filing, data entry, and maintaining records. Provide support as a personal assistant when needed, including proofreading documents and preparing reports. Ensure confidentiality of sensitive information while managing client interactions. Utilize computerized systems for scheduling, record keeping, and client management. Skills Strong customer service skills with a focus on client satisfaction. Excellent time management abilities to prioritize tasks effectively. Bilingual proficiency in Spanish is a plus, enhancing communication with diverse clients. Proficient in computer applications and office software for administrative tasks. Exceptional organizational skills to maintain an orderly workspace and manage multiple responsibilities. Previous experience as a dental receptionist or in a similar role is advantageous but not required. Ability to type efficiently with attention to detail for accurate documentation. Join our team as a Front Desk Receptionist where your contributions will be valued, and you will play an essential role in creating a welcoming environment for our clients! Job Type: Full-time Pay: From $16.00 per hour Schedule: 8 hour shift Monday to Friday Work Location: In person

We are looking for a skilled Salon Manager who will oversee the day-to-day operations of our salon. In this position, you will be responsible for managing staff, ensuring customer satisfaction, and maintaining inventory. You will also be expected to oversee financial transactions, and handle customer complaints. If you have a passion for the beauty industry and are a natural leader, we encourage you to apply for this exciting opportunity. Duties & Responsibilities - Manage the day-to-day operations of the salon. - Ensure that the salon is clean organized, and well-maintained. - Develop and implement social media marketing strategies to attract new clients and retain existing ones. - Manage the salon's inventory hair, wig units, supplies, and products. - Handle customer complaints and resolve any issues that arise. - Train new staff members as necessary and provide ongoing training and development. - Monitor and manage the salon's finances, including budgeting & bookkeeping. - Stay up-to-date with industry trends and new products and services. - Ensure that the salon complies with all health and safety regulations. Minimum Requirements - High School Diploma - At least 2 years of Management Experience in the retail industry or prior salon management experience