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Job Description Job Title: Residential Appliance Repair Technician Client: Lake Appliance Location: Multiple Locations Job Type: Full-Time, W-2 Salary: $20–$30+/hour (based on experience) + commission (up to 30% per completed call) Start Date: Immediate Openings Reports To: Regional Service Manager About Lake Appliance Repair Lake Appliance Repair, a family-owned company since 2005, is a leading provider of residential appliance repair services, operating in 15 states with a strong presence on the West Coast and Hawaii. As a Whirlpool, Samsung, and LG manufacturer-authorized provider, we deliver high-quality service, earning multiple Professional Service Awards. Their 100% remote model supports technicians with fully stocked vans, real-time dispatching, and comprehensive training through the United Appliance Services Association. Join our team to work in a supportive, family-oriented culture that values community involvement and professional growth. Job Summary We are seeking skilled Residential Appliance Repair Technicians to join our team in high-priority markets. Technicians will diagnose and repair a wide range of household appliances, manage 8–12 daily service calls, and provide exceptional customer service. This role offers competitive pay, comprehensive benefits, and ongoing training, with opportunities for technicians of all levels and abilities. Key Responsibilities * Diagnose and repair residential appliances (refrigerators, washers, dryers, dishwashers, ranges, microwaves, ice makers) for Whirlpool, Samsung, and LG brands. * Perform sealed system repairs (e.g., compressors, evaporators) and use lock ring or brazing methods (training provided). * Manage daily service calls via tablet-based dispatching, optimizing tight routes from a home-based operation. * Provide exceptional customer service, explaining repairs clearly and de-escalating frustrated clients with professionalism. * Pre-screen calls and coordinate parts delivery to ensure first-call completion, maximizing efficiency and commission earnings. * Maintain clear communication with dispatch and management, adhering to Lake’s 100% remote operational model. * Engage in ongoing training to stay current on appliance technologies (e.g., smart appliances). * Mentor junior technicians (preferred for Full-Line Technicians) in small markets with 2–5 team members. Requirements • Experience: 2+ Years of Residential Appliance eRepair Experience Certifications: EPA Universal Certification preferred (required for sealed system repairs, training provided for Trainees). * Technical Skills: Proficiency in diagnosing and repairing appliances using multimeters, schematics, and tools; knowledge of electrical, plumbing, and HVAC systems. * Customer Service: Strong communication skills to explain repairs and manage client expectations, with a proven ability to handle frustrated customers. * Organizational Skills: Ability to manage high call volumes, coordinate parts, and optimize routes. * Adaptability: Willingness to learn Lake’s processes, and new technologies (e.g., smart appliances). * Teamwork: Enthusiasm for team collaboration and community involvement (e.g., volunteering). * Other: Valid driver’s license, ability to pass background checks and drug screening. Preferred Skills * Sealed system repair experience (e.g., compressors, evaporators). * Mentoring or supervisory experience (valued for Full-Line Technicians). * Familiarity with Whirlpool, Samsung, LG appliances and warranty work. * Experience with tablet-based dispatching and remote operations. Benefits * Competitive hourly pay ($20–$30+/hour, based on experience) plus up to 30% commission per completed call. * Estimated annual earnings: $80,000–$95,000+ for experienced technicians. * Comprehensive health and insurance benefits, including medical, dental, vision, and life insurance. * Fully stocked company van, fuel, maintenance, and uniforms provided. * Paid time off and flexible scheduling to support work-life balance and family events. * Ongoing training and professional development. * Support for community involvement, including volunteering opportunities. Why Join Lake? Join a family-run company with a national footprint, where your skills make a difference. With a commitment to quality, community, and technician support, Lake Appliance Repair offers a rewarding career with growth opportunities in a high-demand industry.

Job DescriptionCompany Description At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels. Job Description As a Field Service Technician 2, you will travel to customer sites to install, maintain, and repair equipment. You’ll play a critical role in ensuring equipment operates efficiently by diagnosing and resolving technical issues, performing routine maintenance, and configuring hardware and software. Beyond technical expertise, you’ll build strong customer relationships by providing training, clear communication, and tailored solutions—enhancing customer satisfaction and retention. Your work directly supports operational excellence and contributes to the company’s long-term success. Work Area includes Bosie, ID and up to 50-mile radius Reporting directly to the Field Service Manager this role is responsible for: * Install, configure, service, and upgrade equipment at customer sites, including both hardware and software components. * Diagnose and troubleshoot technical issues, ensuring optimal equipment performance and minimal downtime. * Provide hands-on training and guidance to customers on proper equipment use and maintenance. * Perform routine maintenance, manage replacement parts inventory, and maintain tools and equipment. * Communicate effectively with clients, keeping them informed during service calls and escalating issues when needed. * Identify customer needs and recommend additional products or services to enhance their experience. Products Assignment * Small/Medium/Large Mailing Systems * Small/Medium/Large Document Systems * Parcel Lockers * Addressing Systems Small/Medium/Large * Shipping/Accounting/Tracking Software * Production DH Systems * High volume inline Ink Jet Printing System Qualifications What You’ll Bring: * High School Diploma/GED or equivalent work experience; project management experience a plus. * 1–5+ years of experience in customer service and electrical/mechanical installation, troubleshooting, and repair (preferred). * Strong ability to diagnose and repair equipment from base-level to complex, high-speed production systems. * Proficient in reading and interpreting technical diagrams, manuals, and schematics. * Effective communicator with customers, sales, and technical teams; capable of mentoring junior technicians. * Strong organizational and problem-solving skills; able to work independently, travel frequently, and lift up to 50 lbs. within OSHA guidelines. Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you. #LI-NB1 Additional Information All your information will be kept confidential according to EEO guidelines. Rewards & Benefits • Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle., • Endless Learning: Access global opportunities for growth through our 24/7 online learning platform., • Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program., • Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme. Be yourself at Quadient Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice. We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law. People. Connected.