Customer service management jobs in NY - Page 5

Overview: We are looking for a dynamic and results-driven Sales Person to join our team and focus on business-to-business (B2B) sales. The ideal candidate will have a proven track record in sales, exceptional communication skills, and the ability to build and maintain strong client relationships. Responsibilities: Identify and target potential business clients. Develop and implement effective sales strategies. Conduct market research to understand industry trends and client needs. Present and demonstrate products/services to potential clients. Negotiate contracts and close sales. Maintain and expand the client database within the assigned territory. Provide excellent customer service to ensure client satisfaction and retention. Prepare regular sales reports and forecasts. Collaborate with the marketing team to develop promotional materials and campaigns. Qualifications: Proven experience in B2B sales Strong understanding of the sales process and dynamics. Excellent communication, negotiation, and interpersonal skills. Self-motivated with a results-driven approach. Ability to work independently and as part of a team. Strong organizational and time management skills. Proficiency in CRM software and Microsoft Office Suite. At least 2 years Experience Job Type: Full-time Salary: Competitive base salary plus commission Opportunities for professional development and advancement How to Apply: If you are a motivated sales professional looking to advance your career in B2B sales, we would love to hear from you!

Full job description Exquisite Surfaces is a family-owned, luxury flooring company specializing in sourcing premier wood, stone, tile, and reclaimed materials from all around the world. For the past 3 decades, E/S has become one of the most respected and iconic names in the luxury interior design market by providing the very best purchasing experience to interior designers, architects, and homeowners. We are looking for individuals that share our passion for beautiful design and are eager to work in a collaborative sales environment. Role Description: The Showroom Sales Associate is responsible for assisting our New York clientele and its related territories via email, phone, and in person at our Manhattan showroom. This full-time position will report directly to our Showroom Sales Manager. It is based in our beautiful New York City showroom and has great potential for growth within our sales division. We provide competitive compensation, a company incentive package, health and wealth benefits, a vibrant atmosphere, and opportunities for professional growth through continuous training. Our company believes that our success depends on the strength of our workforce. We are dedicated to creating a work environment that allows each employee to prosper and achieve their ultimate goals. Responsibilities: · Assist clients in the showroom, on the phone and via email · Represent the Company by intelligently articulating our unique values and provide industry-leading customer service · Maintain and negotiate projects by thoroughly following up with clients via phone, email or in person · Project manage with follow through across all sales stages including lead inquiry response, project negotiation, post sale production tracing, delivery, and post-sale communication · Maintain relationship with existing clients through office visits and presentations · Expand client base through networking and travel throughout the NY showroom territory · Update CRM system daily with project/client information · Ship samples · Manage the sample library · Accept all deliveries · Improve organization in existing sales systems · Maintain product merchandising and showroom aesthetic · Measure take-offs from architectural floor plans (If Auto CAD Proficient) · Basic drawings in Auto CAD (If Auto CAD Proficient) · Support a healthy atmosphere for clients and team members that promotes company values Qualifications: · Great communication and follow-through skills · Strong sense of style, creative flair and sophistication · Excellent customer service skills · Strong Organizational and time management abilities · Persistence & inclination to be proactive · Great team player · Excellent interpersonal and communication skills · Strong independent work ethic and self-motivation · Fast learner · Moderate proficiency in Microsoft Office · Proficient in Auto Cad is a plus but not required · Sales experience in luxury goods a plus, especially in the interior design field Compensation: · Base salary + commission based pay commensurate on experience · Medical, Dental & Vision Coverage · Paid Time-off · Paid holidays · 401K plan · Annual performance-based incentives Job Type: · Full-time Place of Work: · Soho/Hudson Square - New York, NY · In-office Job Type: Full-time Pay: $65,000.00 per year Benefits: 401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Schedule: 8 hour shift Supplemental Pay: Commission pay Ability to Relocate: New York, NY 10013: Relocate before starting work (Required) Work Location: In person

Bi-Lingual (English/ Spanish) Receptionists wanted in BRONX, NY 10451 MORRIS AVE Monday through Friday, 8:00 AM to 4:00 PM ** Your resume must clearly reflect your experience as a Receptionist to be considered for this position. Position Overview: The Receptionist is the first point of contact for clients, visitors, and staff at our Adult Day Program. This role is essential in providing a welcoming and efficient front desk experience. The Receptionist will handle a variety of administrative and clerical tasks, ensuring smooth operations and excellent customer service. Key Responsibilities: 1. Front Desk Management: Greet clients, visitors, and staff in a friendly and professional manner. Answer and direct phone calls to appropriate personnel. Manage and coordinate the check-in and check-out process for clients. Ensure the reception area is clean, organized, and presentable. 2. Administrative Support: Perform general clerical duties including photocopying, faxing, mailing, and filing. Maintain and update client records and information in the database. 1. Customer Service: Address client and visitor inquiries, providing accurate information about the program and services. Handle complaints or issues with professionalism and escalate to the Program Director when necessary. Provide support and assistance to clients and their families as needed. 4. Communication: Coordinate with staff to ensure seamless communication and operations. Relay messages and information promptly to the relevant parties. Assist in the preparation of newsletters, memos, and other communications. Qualifications: Education and work Experience Requirements: High school diploma (or GED or High School Equivalence Certificate). Bachelor's degree Minimum of one-year experience in customer service setting. Working in an environment that supported clients with physical and/or developmental disabilities. Bilingual (English – Spanish) is a MUST Willingness and ability to learn new skills. Attention to detail. Positive attitude, great personality and patience is a must. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills. Physical Requirements Light work involves exerting up to 25 pounds of force occasionally to lift, carry, push, pull, and otherwise move objects. Involves bending, squatting, reaching, and moving about most of the time. Heavy work involves exerting up to 50 pounds of force occasionally to lift, carry, push, pull, and otherwise move objects. Involves bending, squatting, reaching, and moving about most of the time. Job Type: Full-time Pay: Based on Experience Expected hours: 40 per week Benefits: 401(k) Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance Experience: Customer service: 1 year (Preferred) Front desk: 1 year (Required) Ability to Commute: Work Location: In person

Full job description Are you an organized, personable, and dynamic individual with a passion for exceptional customer service? If so, we have the perfect role for you! 2020 Engineering and Inspections is seeking a receptionist to be the face of our innovative engineering firm. About Us: At 2020 we're at the forefront of cutting-edge engineering solutions that transform industries. From groundbreaking projects to pioneering research, our firm is dedicated to pushing the boundaries of what's possible. We're a close-knit team of experts who value collaboration, creativity, and excellence in everything we do. Position: As our Receptionist, you'll be the first point of contact for clients, partners, and visitors. Your warm smile and professional demeanor will set the tone for their experience with us. This role is an important part of our team, ensuring that our guests feel welcomed and attended to from the moment they step through our doors. What You'll Do: Greet and welcome visitors with a friendly and approachable attitude. Manage phone calls, emails, and inquiries with efficiency and professionalism. Coordinate appointments and meetings, maintaining an organized schedule. Assist in maintaining a tidy and inviting reception area. Collaborate with various departments to ensure smooth communication and coordination. Provide administrative support as needed, including handling, data entry, other related activities. Qualifications: Bachelors degree in business, human resources, or hospitality -or- equivalent experience. Excellent interpersonal and communication skills. Strong organizational abilities with attention to detail. Proficiency in communication platforms and business software including Microsoft Office, Office 365 or Google Workspace. Customer-focused mindset and a passion for providing exceptional service. Prior receptionist or administrative experience is a plus. Why Join Us: Be part of a forward-thinking engineering firm that drives innovation. Collaborative and inclusive work environment. Opportunity for growth and professional development. Engaging company culture that values teamwork and creativity. This position pays $16/per hour. Job Type: Full-time Pay: $16.00 per hour Expected hours: 40 per week Benefits: Dental insurance Health insurance Paid time off Vision insurance Schedule: Monday to Friday Ability to Relocate: Brooklyn, NY 11218: Relocate before starting work (Required) Work Location: In person

We are seeking a part-time laser hair removal technician/esthetician to join our team at our salon in Manhasset NY! Competitive salary! Responsibilities: - Perform laser hair removal/skin treatments on clients - Consult with clients to determine the best treatment plan for their needs according to skin type and hair characteristics - Maintain cleanliness and organization of treatment rooms - Provide exceptional customer service and ensure client satisfaction - Keep up to date on industry trends and best practices in laser hair removal treatments - -Educate clients on pre/post treatment care to optimize results and to minimize side effects - Requirements: - Valid certified laser hair removal technician license / esthetician license - -Must have 3+ years experience in performing laser hair removal treatments with Cynosure Elite + and knowledge of laser technology, skin type and hair type growth cycles - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Strong attention to detail and commitment to client safety - MUST be able to work every other Sunday Tuesdays or Thursdays - -Excellent time management and multitasking skills - -Reliable and ON TIME must have a way of transportation by car - If you are passionate about helping clients achieve smooth, hair-free skin and have a desire to grow your career in the field of aesthetics, we would love to hear from you. Please submit your resume outlining your relevant experience and qualifications.

Job Summary: Are you ready to ignite your career in sales? We are on the hunt for a motivated and results-driven Inside Sales Representative to join our vibrant and energetic sales team! As the ideal candidate, you'll be at the forefront of our growth, generating new business opportunities, nurturing existing client relationships, and smashing sales targets. We are looking for someone who is adaptable and eager to learn on the job, continuously improving their skills and contributing to the success of our team. If you have exceptional communication skills, a passion for customer satisfaction, and thrive in a fast-paced, dynamic environment, this is the perfect opportunity for you. Step into a role where your drive and enthusiasm will make a powerful impact! **Key Responsibilities:** - Lead Generation and Prospecting: - Identify and qualify potential customers through outbound calls, emails, and other communication channels. - Research and gather information on prospective clients to understand their needs and pain points. - Maintain a consistent pipeline of potential sales opportunities. - Sales and Customer Engagement: - Present and demonstrate the company’s products or services to prospective customers. - Build and maintain strong relationships with new and existing clients. - Understand customer needs and tailor solutions to meet their requirements. - Negotiate and close sales deals to achieve or exceed sales targets. - Account Management: - Manage a portfolio of accounts, ensuring customer satisfaction and retention. - Provide excellent customer service and support to address client inquiries and resolve issues. - Monitor and report on sales activities and performance metrics. - Collaboration and Reporting: - Collaborate with the sales team and other departments to ensure seamless operations and customer experience. - Stay updated on industry trends, market conditions, and competitor activities. Continuous Improvement: - Participate in sales training and development programs to enhance skills and knowledge. - Provide feedback and suggestions to improve sales processes, products, and services. - Stay informed about new products, services, and promotional opportunities. **Qualifications:** Education: Bachelor’s degree in business, marketing, sales, or a related field preferred. Experience: Minimum of [2] years of experience in inside sales, telemarketing, or a similar role. Proven track record of meeting or exceeding sales targets. Skills: - Strong verbal and written communication skills. - Excellent interpersonal and relationship-building abilities. - Highly motivated and goal-oriented with a passion for sales. - CRM software and other sales tools training provided. - Strong organizational and time management skills. - Ability to work independently and as part of a team. Benefits: - Competitive base salary plus attractive commission - Paid time off - Retirement plan 401k - Opportunities for career advancement and professional development

Full job description THE EXPERIENCE Gilded Ritual is a full-service, therapeutic nail and facial bar located in the heart of TriBeCa that provides an integrative luxury approach to manicures and full hand treatment, pedicures, and other beauty services. Its expert staff of manicurists and beauty professionals can help guests establish a healthy nail and skincare routine in an enjoyable atmosphere. Professional Objective – To provide superior customer service to the clients at Gilded Ritual. To ensure that external customers receive a memorable and satisfying experience during every contact with our business, and that internal customers are able to do their best possible work. The Client Coordinator is the client’s first contact with the spa, whether by telephone or in person. They set the tone for the visit from the moment they begin interacting with the clientele. The Client Coordinator aligns communication and work activity within the spa, and is a primary agent of customer satisfaction and quality management. Job Activities Acts as a skilled and gracious host to guests of the spa and studio, insuring their complete comfort and satisfaction Schedules, confirms and guarantees all appointments according to the company protocols Provides thorough and knowledgeable explanations of the available services in order to maximize each sale and optimize customer satisfaction Provides sterling telephone service to customers Coordinates client appointment schedules to ensure smooth and efficient workflow Checks guests in and out, offering future booking and actively building client retention Performs sales transactions, creates and takes responsibility for point of sale data, follows procedures and maintains high standard of accuracy Orients guests to the facility and sets them up for desired treatments as needed Conducts walk-in retail sales Sells gift cards, advises on gift selection, maintains accurate gift sales data Helps to maintain a beautiful and clean physical environment in public areas of the spa Provides facility tours to visitors and prospective clients Facilitates effective workflow for internal customers (technical staff) Attends and participates in general and team meetings Maintains a polished and professional personal image Desired Qualifications Friendly, positive attitude! Experience in direct customer care (hospitality and retail experience excellent) Basic computer skills and ability to learn our software application Excellent communication skills Schedule flexibility Energetic, accustomed to a fast pace, experienced at multi-tasking Zenoti Software and Hotel experience is preferred Expected hours: 20 – 40 per week Benefits: Employee discount Flexible schedule Paid time off Schedule: 8 hour shift Weekends as needed Work Location: In person

Are you passionate about helping people achieve their financial goals? Do you have a strong desire to be part of a dynamic and empowered team? If so, we have an exciting business opportunity for you as a Financial Services Representative. Key Responsibilities: • Client Consultation: Engage with clients to understand their financial needs and goals, providing tailored solutions to help them achieve financial success. • Product Knowledge: Maintain a comprehensive understanding of our financial products and services, including investments, insurance, and retirement planning. • Relationship Building: Develop and nurture long-term relationships with clients, ensuring exceptional service and client satisfaction. • Financial Planning: Create and present customized financial plans, helping clients make informed decisions about their financial future. • Team Collaboration: Work closely with team members to share knowledge, support each other, and contribute to a positive team environment. • Sales and Networking: Proactively seek new business opportunities through networking, referrals, and community involvement. Qualifications: • Experience: Prior experience in financial services, sales, or customer service is preferred but not required. We provide comprehensive training for the right candidates. • Education: A degree in finance, business, or a related field is an advantage but not mandatory. • Skills: Strong communication, interpersonal, and analytical skills. Ability to build trust and rapport with clients. • Licenses: Relevant financial licenses (e.g., Series 6, Series 7, or state insurance licenses) are a plus. Willingness to obtain necessary licenses is required. • Mindset: A proactive, positive, and growth-oriented mindset with a commitment to continuous learning and professional development. Benefits: • Training: Access to extensive training and development programs to help you succeed and grow in your career. • Support: Ongoing support from experienced professionals and a collaborative team environment. • Earnings: Competitive compensation structure with performance-based incentives and bonuses. • Growth: Opportunities for career advancement within a rapidly growing company. • Flexibility: Ability to manage your own schedule and work-life balance. About us We are dedicated to empowering individuals and families to achieve financial freedom and security. Our mission is to provide exceptional financial services through a team of knowledgeable and passionate professionals. Join us and become part of a team that values integrity, teamwork, and the pursuit of excellence. How to Apply: If you are ready to take the next step in your career and make a meaningful impact on people’s lives, we want to hear from you! Apply today!

We are seeking an experienced and dedicated Dog Walker to join our team. We pride ourselves on providing excellent care and exercise for dogs of all breeds and sizes. If you have a passion for animals and enjoy spending time outdoors, this could be the perfect job for you! Responsibilities: -Walk multiple dogs at various times of the day -Ensure the safety and well-being of the dogs during walks -Follow specific instructions from pet owners regarding each dog's needs and behavior -Provide basic dog training and reinforce good behavior during walks -Monitor dogs for signs of health issues and report any concerns to the owners -Maintain a clean and organized walking route -Provide excellent customer service to pet owners -Can accomodate Pet Sitting opportunity Requirements: -Minimum of 1 year of experience as a dog walker or in a similar role -Basic knowledge of dog training techniques and behavior management -Reliable and punctual with excellent time management skills -Strong communication skills and the ability to follow instructions -Physically fit and able to walk for extended periods -Passion for working with animals and a patient, caring attitude Benefits: -Flexible work schedule (Weekends and Holidays) -Competitive rate -Opportunity to work with a variety of dogs -Supportive and friendly team environment -Training and development opportunities

Milro Services Incorporated is a family owned and operated restoration company that has serviced the insurance industry for over 70 years. Milro Services provides restoration services throughout Nassau & Suffolk County, all 5 boroughs of New York, Westchester County, Northern New Jersey and Southern Connecticut. Our restoration services include emergency response, fire/smoke cleaning, mold remediation, biohazard clean-up & disinfection, full line of construction services and repairs. Milro Services is seeking a highly motivated sales representative that will help grow our business. As one of the strongest and leading restoration companies in the New York area, we are looking for the right representative that will utilize their sales background and incorporate their skills to reflect Milro's values: Professionalism, Honesty, Trust, Respect, Innovation, and customer service.

Qualifications Strong leadership skills with the ability to effectively manage a team Excellent communication skills, both verbal and written Knowledge of CCTV systems and loss prevention techniques 4 more items(s) Benefits 401(k) Dental insurance 6 more items(s) Responsibilities Supervise and oversee the security team to ensure the safety and security of the premises Develop and implement security procedures and protocols Monitor cameras and respond to any suspicious activities or incidents 5 more items(s) More job highlights Job description Responsibilities: - Supervise and oversee the security team to ensure the safety and security of the premises. - Develop and implement security procedures and protocols. - Monitor cameras and respond to any suspicious activities or incidents. - Conduct regular patrols to check for any signs of unauthorized access or potential security risks. - Train and educate security staff on proper procedures, emergency response, and customer service. - Investigate incidents, accidents, or complaints and prepare detailed reports. - Collaborate with law enforcement agencies and emergency services when necessary. - Maintain accurate records of security-related incidents and activities. Skills: - Strong leadership skills with the ability to effectively manage a team. - Excellent communication skills, both verbal and written. - Knowledge of CCTV systems and loss prevention techniques. - Ability to make quick decisions in high-pressure situations. - Attention to detail and strong observation skills. - Proficient in Microsoft Office applications. - Ability to work flexible hours, including nights, weekends, and holidays. Note: Prior experience in a supervisory role in the security industry is preferred. Job Type: Full-time / Part-time Benefits: • 401(k) • Dental insurance • Flexible schedule • Health insurance • Life insurance • Paid time off • Referral program • Vision insurance Work Location: In person

Duties Include but not limited to: Collecting rent and other property fees from tenants. Dealing with property expenses, including taxes, insurance premiums and maintenance costs Reporting the property’s financial status, occupancy and expiring leases to bookkeeper Meeting potential tenants and putting together lease agreements. Inspecting properties and arranging for repairs and new materials as required Investigating and resolving property complaints and rental violations Customer service and interpersonal skills needed to meet with prospective and current tenants Prepare leases and renewals for our stabilized, fair market, and commercial tenants. Actively participate in the Collections process by regularly communicating with tenants as well as our attorney if needed Handle all violations and knowledge of DHCR, Rent Stabilization, and DOB, HPD, etc. Communicating with the Super and porter about upkeep and repairs Good verbal communication Attention to detail to ensure applications are accurate and tenant issues or questions are adequately addressed Organization and the ability to multitask efficiently Problem-solving to find effective solutions for a variety of potential issues Knowledge of rental contracts Knowledge of QuickBooks and General Bookkeeping Proficient in Excel, Word, Internet, ChatGPT Russian/English speaking a plus $25/hour to start with possible Full-time Job on location, no remote work

Here are the key responsibilities of a front desk manager: Staff Management: Hire, train, and supervise front desk staff. Schedule shifts and manage staff workloads. Conduct performance evaluations and provide feedback. Customer Service: Ensure clients receive a warm welcome and efficient service. Handle guest complaints, requests, and inquiries promptly and professionally. Maintain a high standard of customer service and hospitality. Operations Management: Oversee daily front desk operations to ensure efficiency. Ensure that the front desk area is clean, organized, and well-maintained. Implement and enforce policies and procedures. Reservation Management: Manage bookings. Billing and Payments: Oversee the check-in and check-out process, including billing. Ensure accurate recording of guest charges and payments. Handle cash, credit card transactions, and financial reports. Communication: Maintain open and effective communication with staff and other departments. Relay important information to staff and ensure they are informed about policies and procedures. Handle incoming calls, emails, and messages. Client Experience: Monitor and enhance the overall client experience. Address and resolve any issues that affect client satisfaction. Implement initiatives to improve client services and experiences. Problem-Solving: Handle emergencies and difficult situations with composure. Resolve conflicts between staff and clients. Make quick decisions to ensure client satisfaction and operational efficiency. Reporting and Analysis: Prepare and analyze reports on front desk activities and performance. Track key metrics such as occupancy rates, revenue, and client satisfaction. Identify areas for improvement and implement changes. Inventory and Supplies Management: Manage front desk supplies and equipment. Ensure an adequate stock of essential items such as keys, forms, and stationery. Coordinate with vendors and suppliers as needed. Compliance and Security: Ensure compliance with company policies, local laws, and regulations. Maintain security protocols to protect clients and staff. Ensure confidentiality of guest information. Training and Development: Provide ongoing training and development opportunities for front desk staff. Keep staff updated on new policies, procedures, and technologies. Foster a positive and collaborative team environment.

Restaurant Manager Job Overview: We are seeking an experienced and passionate Restaurant Manager to lead our quick service restaurant. The ideal candidate should have a strong background in the QSR industry, exceptional customer service skills, and a proven track record of career advancement. Key Responsibilities: - Provide outstanding service and ensure customer satisfaction. - Manage daily operations with a focus on strong P&L skills and team building. - Communicate effectively with customers and team members. - Exhibit enthusiasm and a strong desire to work for our company, articulating clearly why they want to join our team. Job Requirements: - Experience in a QSR environment (e.g., Chipotle, Wing Stop, or similar). - Excellent product knowledge. - Minimum of a high school diploma. - Valid driver’s license with no restrictions. - Reliable own transportation is required. - Agree to a comprehensive background check. - Punctuality and accountability with a maximum commute time of 40 minutes. - Strong tenure and career progression in similar roles. Benefits: - Benefits start on the first of the month following 60 days of employment. - 401K with company match after 6 months. EOE - Equal Opportunity Employer Join our team and make a difference in the fast-paced world of quick service restaurants. Apply today!

Full job description SevenBell Fitness is looking to add to our growing team as we continue to thrive coming out of the pandemic. We are an exclusive, limited membership fitness facility in Prospect Heights, Brooklyn, two(2) blocks behind the Barclay’s Center. Every Front Desk Associate is the face of our facility; you are the person a member sees when he or she first walks into the gym. It is important that this person has a positive, upbeat personality with great communication skills. This position wears many hats and so offers great opportunity for personal growth within a business. Any applicant should be able to multi-task between answering phone calls, organizing, and assisting customers. Room for growth increases exponentially if the applicant has experience in and an understanding of sales. The perfect candidate for this position must have the following criteria: Comfortable sending out and responding to e-mails from members is a must. Must have excellent communication skills. Skilled in managing customer interactions Highly organized individual. Loves working and connecting with people. Being open to learning and adapting quickly is important to us A positive upbeat personality. The ability to multitask. Customer service-oriented. Punctual, responsible, and detail-oriented. Responsibilities of the Front Desk include but not limited to: Greeting and checking in members as they come in. Handling the emails that come in and resolving customer issues in an effective manner. Maintaining data in our systems to make our sales funnels more productive Ensuring a safe and clean health club environment for members and staff. Opening and closing the facility if scheduled. If you fit the bill please apply for the position! Job Type: Part-time Pay: $16.00 - $17.00 per hour Expected hours: 14 per week Schedule: Evening shift Night shift Weekends as needed Work setting: In-person Work Location: In person