Customer service team lead jobs in Bayonne, New Jersey - Page 2Create job alerts

Only Remarkable People Can Create Exceptional Moments! Come be a part of making memories. We are looking for Marketing Sales Professionals and welcome you to be a part of the New York City team. New York City is a global hub of culture, innovation, and opportunity. Known as “the city that never sleeps,” it offers a vibrant blend of world-class dining, arts, and entertainment alongside diverse neighborhoods rich in history and character. As the nation’s financial and business capital, NYC is home to countless industry leaders, startups, and creative pioneers, making it an inspiring place to build a career. With iconic landmarks, endless cultural experiences, and a dynamic energy unlike anywhere else, New York City provides both professionals and residents with unparalleled opportunities for growth, connection, and discovery. ABOUT US Lead future and existing Club Members to their ultimate vacation lifestyle by joining our world-class Sales Team. With more than 300,000 Club Members, a remarkable global presence, and Front Line (Action Line) Sales Professionals, Hilton Grand Vacations welcomes you to be a part of the travel opportunities to suit nearly every vacation type and interest. Hilton Grand Vacations offers high-income potential for top-performing sales associates. Top Sales Executives have a passion for our vacation ownership program, a desire to help discerning travelers explore the world, and they are adept at explaining the benefits of the Hilton Grand Vacations experience to potential Club Members. Join a team where success is rewarded and growth is guaranteed. We’re looking for driven and personable Vacation Ownership Sales Professionals to join our expanding Hilton Grand Vacations team in beautiful New York City. Here’s why you’ll love it here! * Excellent benefits that start Day One (medical, dental, and vision)! * 401(k) with Employer matching * Employee Stock Purchase Program * Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation * Our Go Hilton Team Member Travel Program offers Team Member and family travel discounts * Perks at Work Discount Program * And so much more! ABOUT THE JOB Hilton Grand Vacations is hiring in New York City for In-house Marketing Sales Professionals. You will be responsible for promoting HGV and booking qualified sales presentations for prospective Hilton Grand Vacations Owners, Club Members, and other qualified customers. The goal is to provide both customer and concierge services to all guests. Responsibilities: * Responds to guests in a timely manner and represents HGV’s Cultural Values. * Maintains a positive demeanor with everyone at all times. * Develop professional relationships with hotel staff and adhere to protocol standards. * Distribute approved promotional information and incentives to guests that meet tour site qualifications. * Ensures paperwork is completed accurately and disposition is entered in the CRM tool (VOICE, CHORUS, Eclipse, Salesforce) for each customer contact and tour. * Confirms appointments with guests to ensure tour shows for presentation. * Reviews production reports and notifies manager of any challenges. * Follows gifting procedures to ensure costs are met monthly. * Maintains established Minimum Performance Standard on monthly basis. * Provides information to Fulfilment Department to accurately assist with offering the guest the ability to be pre-gifted as a service prior to tour. ABOUT YOU * Minimum of 1-2 years of face-to-face experience in sales or F&B with a track record of success. * Computer proficiency with the ability to learn and efficiently operate multiple customer service software applications. * Ability to work a flexible schedule, including weekends and holidays. We work hard, but we pay hard too! * Professional appearance and demeanor. * Be motivated and a self-starter. * Detailed understanding of the local area. * Ability to accept rejection in a proactive manner. * Coachable, quick learner, and open to feedback. * Excellent interpersonal and guest relations skills. On our own, we’re outstanding. With you, we’re extraordinary. As part of our sales team, your passion for building customer relationships is what creates exceptional moments. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A company is looking for a Customer Support Supervisor to lead a team of Customer Care Representatives.Key Responsibilities Provide day-to-day leadership, coaching, and direction to the customer care team Monitor team performance and ensure service levels and customer satisfaction targets are met

Director of Maintenance Position Summary The Director of Maintenance is responsible for overseeing all maintenance operations for a 2,000-unit multifamily property in Brooklyn. This role ensures that all communities are maintained to the highest standards of safety, cleanliness, efficiency, and resident satisfaction. The Director of Maintenance provides strategic leadership, directs large-scale maintenance initiatives, and manages a large, diverse team of maintenance supervisors, technicians, and support staff across multiple sites. Key Responsibilities Leadership & Team Management • Lead, manage, and develop a large maintenance staff, including maintenance managers/supervisors, technicians, groundskeepers, and porters., • Oversee recruiting, hiring, onboarding, training, scheduling, and performance management for all maintenance personnel., • Foster a positive, safety-focused, and high-performance culture across all maintenance teams., • Ensure adequate staffing levels and effective workload distribution across properties. Maintenance Operations • Direct all day-to-day maintenance operations for the portfolio, including work orders, preventive maintenance, unit turns, groundskeeping, and building system upkeep., • Create and implement preventive maintenance programs to reduce downtime and extend the life of building assets., • Ensure all maintenance activities comply with company standards, state and local regulations, building codes, and safety requirements., • Oversee procurement, inventory control, and vendor management for maintenance materials, tools, and equipment. Capital Projects & Budget Management • Collaborate with ownership and property management to plan and execute capital improvement projects., • Develop annual maintenance budgets and manage expenses to meet financial targets., • Evaluate bids, negotiate contracts, and supervise contractors performing large-scale repairs or renovations., • Monitor portfolio-wide asset conditions and recommend long-term maintenance strategies. Resident Experience & Customer Service • Ensure maintenance teams deliver timely, high-quality service that positively impacts resident satisfaction., • Establish and enforce standards for response times, work quality, and communication with residents., • Partner with property management to resolve escalated maintenance concerns. Safety & Compliance • Enforce compliance with OSHA, EPA, fire safety, and all other applicable safety regulations., • Conduct regular inspections to ensure building systems (HVAC, plumbing, electrical, life safety, etc.) are operating properly., • Lead emergency preparedness efforts and oversee response plans for urgent maintenance issues. Qualifications • 5+ years of progressive maintenance leadership experience, preferably within multifamily housing or a similar large-scale residential environment., • Proven experience managing a large maintenance team across multiple sites., • Strong knowledge of building systems, mechanical equipment, and property maintenance best practices., • Demonstrated success in budgeting, capital project planning, and vendor management., • Excellent communication, leadership, and organizational skills., • Certifications such as HVAC/EPA, CAMT, CPO, or similar preferred.

Perfetto Contracting is a leader in premier heavy civil construction in the Greater NYC area. Our commitment to this vision keeps us on the cutting edge of technology and protocol so that we can continue to deliver the most important projects in infrastructure. PCC has serviced the tri-state area in sewer, water mains, roadwork and site work for over 39 years. PCC's clients include New York State and City agencies such as DOT, DEP, DDC, DPR, EDC, and SCA among others. We are currently seeking a qualified Heavy Civil Project Manager to join our team for an exciting and highly visible project. The ideal candidate will be responsible for leading the project team and has at least 15+ years heavy/civil general contacting construction experience on a NYCDDC, NYSDOT and/or NYCDOT construction project, and prior experience managing a team on at least 1 project > $75M. To be successful, this candidate should feel comfortable taking on many tasks that require various skills and appropriately prioritize those tasks' completion. Responsibilities: Project Manager is responsible for the overall direction, completion, and financial outcome of complex construction projects. In addition, responsible for providing technical engineering and information to ensure construction work complies with all engineering standards to support project • Understanding and familiarity with NYC Heavy Civil type projects IE: Utility work, Waste/Stormwater sewer & Watermain work, • Establish and maintain working relationships with owners, agencies, subcontractors, inspectors, etc., providing customer service to develop long-term partnerships with client base, • Able to comprehend and administer company’s corporate safety program which provides for a safe work environment for all self-performed and subcontracted operations. Provide observations, attend safety mtgs and compliance to each field operation. Comply, understand, and support corporate safety initiatives to ensure a safe work environment, • Ability to perform accurate project revenue and cost financial forecasting to ensure corporate profitability goals are met. Coordinate with estimators and project controls group to establish budget. Lead estimating efforts on vertically integrated projects to ensure accurate and consistent bid to build process, • Coordinate with project team to develop comprehensive plan for project start up and successful kick-off, • Ensure proper job controls, i.e., quantities, costs, revenue, and schedule are maintained, • Generate and/or adapt to company quality requirements and culture; that recognizes the effect of quality on all operations, • Ability to support field superintendent & field foreman/labor crews to ensure productivity, efficient use of materials & equipment, and contractual performance of the project are met, for all self-performed and subcontracted operations. Oversee and manage assigned subcontractors, • Ability to manage document control items, procurement, assist to process subcontract and material progress estimates, engineering preplanning- such as work plans, submittals, quantity tracking, engineering during execution of work – such as RFI’s, identify conflicts, production review, cost assistance in monthly cost reviews & quarterly forecasts & scheduling assistance, • Bachelor’s Degree in Civil Engineering, Construction Management, or related field, • Minimum 15 years of relevant and progressive experience in project management in the heavy civil general contractor construction industry, • The ideal candidate will have at least 15+ years heavy/civil general contacting construction experience on a NYCDDC, NYSDOT and/or NYCDOT construction project, and prior experience managing a team on at least 1 project > $75M, • Familiarity with standard construction rules, regulations, best practices and performance standards., • Working knowledge of construction equipment and techniques, drawing and specifications, building materials and required standards applicable to discipline., • Proficient in Microsoft Office and general computer software, • Demonstrated knowledge of construction, engineering and architecture principles, • Ability to budget, schedule, negotiate and control costs, • High degree of familiarity with contract and subcontract documents, terms and conditions, • Strong leadership, team building and management skills, • Ability and willingness to abide by Perfetto Contracting’s Code of Conduct on a daily basis., • Valid driver’s license and ability to drive., • Valid OSHA 30 Base Salary: $160,000-$210,000 based on experience and competency We offer a competitive salary commensurate with experience, a comprehensive benefits package, opportunities for training and advancement and a positive work environment in which you can utilize and enhance your professional skills. PCC is an Equal Opportunity Employer.

Phoenix Medical Construction Company specializes in providing construction solutions to hospitals and healthcare businesses—primarily in work related to technically complex healthcare services such as diagnostic and interventional imaging, radiation therapy, and surgery. We are committed to providing each customer with the highest quality service, thoughtfully developed to meet the customer’s specific requirements at reasonable and competitive pricing, and to delivering results on time. We are seeking an experienced financial leader who can manage all fiscal activities, drive strategy, and ensure the company's financial health. Core financial oversight • Financial management: Direct and oversee all financial operations, including accounting, treasury, and tax functions., • Reporting and compliance: Oversee the preparation and accuracy of all financial reporting to ensure it meets accounting standards (GAAP) and regulatory requirements., • Cash flow and liquidity: Monitor cash flow, investment activities, and asset management to ensure the company has the necessary funds for operations and growth., • Risk management: Analyze and manage the organization's liabilities, investments, and insurance program, claims, and subcontractor requirements to mitigate financial risks., • Internal controls: Implement and maintain robust internal controls, procedures, and financial policies to protect company assets and ensure accuracy and accountability., • Executive partnership: Serve as a strategic partner to the CEO and other senior management, providing financial guidance to influence the company's direction., • Relations with key advisors: Lead communication with bankers, insurance agents, underwriters and carriers, bonding agents, independent CPA firm, IT consultants., • Small business: Take on a broad, hands-on role, managing a small staff performing all accounting responsibilities, including billing & collections, accounts payable, payroll, bank reconciliations, general accounting., • Operational efficiency: Drive process improvements and use financial insights to enhance operational efficiency and profitability across the business., • Technology leadership: Oversee and implement financial IT systems, including accounting software and advanced analytics, to support strategic objectives., • Senior-level finance experience: 7–10+ years of progressive financial management experience, with a significant portion in a leadership or senior accounting role. CPA certificate required., • Relevant industry experience: A proven track record within the commercial construction sector, with a deep understanding of its unique financial practices, risks, and regulations., • Strategic planning and implementation: Experience developing and implementing financial strategies that align with business goals and drive profitability., • Process improvement: Demonstrated ability to assess and improve existing accounting processes, implementing new procedures or technology to enhance efficiency., • Stakeholder engagement: Experience negotiating with lenders, managing relationships with external CPA firm and communicating financial results to the President., • Risk mitigation: Expertise in identifying and mitigating financial risks specific to construction, such as cost overruns, project delays, and surety bonding requirements.

“We’re not just renovating spaces. We’re redefining the standard.” Renovation Manager – Multifamily Renovations Location: On the Road | Job Type: Full-Time | Pay: From $85,000/year Company Overview: At Smart Build, we're not just renovating spaces, we're redefining the standard for multifamily and commercial renovations. What began nearly 20 years ago as a small coatings company (Smart Coats) has grown into one of the region’s largest and most respected renovation service providers. In 2018, we rebranded as Smart Build to reflect our expanded capabilities: from detailed take-offs and precise carpentry to full-scale capital projects. We’ve completed over 200+ units spanning apartment complexes, condominium associations, retail buildings, and office spaces, each with a sharp focus on quality, efficiency, and client satisfaction. But what really sets us apart isn’t just what we do, it’s how we do it: • Growth-minded team that values ownership, continuous improvement, and results, • Lean operations that let us move fast without bureaucracy, • Customer-first mindset that drives repeat business and long-term partnerships, • National reach with strong roots in Greater Boston, allowing us to scale without losing our personal touch We’re in an exciting phase of growth, and we’re building a team that’s ready to scale with us. If you’re someone who wants to make a real impact, be trusted to do great work, and grow your career, not just clock in, we’d love to talk. Why This Role Matters: We're not looking for just another Renovations Manager, we’re looking for a Rockstar who can lead, deliver, and scale with us. As we continue to expand our footprint in multifamily renovations, we need someone who thrives under pressure, communicates clearly, and can juggle multiple high-impact projects without missing a beat. If you're someone who takes ownership, keeps things moving, and solves problems before they surface, this is your stage. What Success Looks Like in This Role (First 6–12 Months): • Successfully manage 3–5 concurrent multifamily renovation projects, including unit upgrades and capital projects, • Build strong relationships with subcontractors, vendors, and property management teams, • Deliver each project on time and within budget, • Implement and enforce OSHA-compliant safety procedures across all sites, • Optimize workflows by improving procurement, scheduling, and resource allocation, • Document all phases with detailed reporting, including before/after images and milestone tracking, • Establish a repeatable, scalable process for subcontractor evaluation and training Key Responsibilities: Project Oversight: • Manage multiple rehab and capital improvement projects across different client sites., • Assist in preparing project budgets, scopes of work, and cost breakdowns., • Organize and track inventory, materials, and deliveries across multiple locations., • Source, evaluate, and manage subcontractors across various trades., • Prepare detailed scopes of work for subcontractor bidding and comparison analysis., • Train and onboard subcontractors/employees to align with company goals and ROI targets., • Maintain and implement standardized rehab and capital expenditure (CapEx) procedures., • Track project progress with accurate documentation: daily logs, sign-in sheets, specifications, safety records, before/after photos, and more., • Schedule work in collaboration with property management teams., • Conduct project walk-throughs and punch-outs as necessary., • Provide ongoing updates to clients during and after project execution to ensure satisfaction. Your Must-Haves • Proven success in managing multifamily rehab and capex projects, • Ability to manage multiple projects and adapt quickly to shifting priorities, • Strong knowledge of OSHA safety procedures, • Excellent organizational skills, you keep projects on track without being micromanaged, • Confidence using Excel, SmartSheets, and construction management tools, • A strong network of reliable subs across key trades is a major plus Why You’ll Love Working Here: • You’ll have ownership of your work, no micromanagement, just clear expectations, • Your performance matters more than politics, we measure success by results, • We’re growing, and we promote from within, career advancement is real Benefits include: • 401(k) with matching, • Paid Time Off & Holidays Ready to Make an Impact? If you're confident in your ability to lead projects, motivate subcontractors, and exceed expectations, we want to talk to you. Apply now and let’s build something great together! Send your application directly to: 📌 Contact Person: Annie Thomas 📧 Email: #Hiring #ConstructionJobs #MultifamilyRenovation #ProjectManager #CapExProjects #SmartBuild #NowHiring 🧰

Commercial Property Manager The Moinian Group New York City Metropolitan Area (On-site) Property Management company based in Manhattan is looking for a highly skilled, experienced, and detail-oriented Commercial Property Manager for our commercial portfolio. The successful candidate must have a successful record of managing and directing all daily and long-term activities, and projects, for leasing, resident services, operations and maintenance, asset planning and budgeting at a large, high traffic property. Additionally, they possess extensive experience managing engineering services, site services, large teams, vendors, energy management and environmental health & safety controls. Responsibilities also include developing and executing a business plan, budget management, capital planning and oversight of the daily management of large teams and operational activities. Core Responsibilities Budgeting & Reporting • Contribute in and oversee the preparation of the annual budget and asset management plan., • Oversee monthly financial reports, variance reports, and reconciliations, or prepare as needed., • Ensure the approved budget is consistently met with primary focus and direct responsibility for cash flow forecasts, re-forecasts and funding requests., • Responsible for reviewing, auditing and approving all reports prior to delivering to senior management., • Responsible for controlling the procurement, contracting, and expenditure processes per company policy., • Collaborate with the accounting team to ensure all policies and procedures are properly and timely executed and followed., • Responsible for reviewing real estate tax assessments and engaging tax consultants when necessary. Daily Operations • Own primary responsibility for successful execution of all day-to-day operations is to assure 100% compliance with established policies and procedures., • In close partnership with the team, oversee all construction projects and delegate components of the projects, where possible, to ensure accurate, timely and within budget completion, • Ensure all resident matters, including work orders, general requests, and complaints are resolved timely. Risk Management • Conduct bi-weekly site inspections and walk-throughs., • Ensure a property inspection program is in place and implemented., • Ensure regulatory compliance and effective management of risk and liability, • Oversee and approve the creation and maintenance of all sites specific documentation and initiatives including, but not limited to, site operations manuals and emergency procedures manuals., • Ensure corrective actions are taken quickly and efficiently for any violations requiring repairs, • Oversee and approve the creation and maintenance of all related documentation and initiatives including, but not limited to, resident handbooks, retention programs, surveys and feedback forms, training meetings. Team Management • Hire, train, and supervise management staff., • Responsible for performance management, salary reviews, goal setting., • Organize, monitor and assess the performance of supervised staff., • Assure that staffing aligns to agreed qualifications, • Ensure proper staffing levels within budget., • Lead by example, coach and drive team performance and reach leasing, renewal and account receivables goals. Vendor Management • Participate in negotiation of service contracts to achieve the highest levels of performance at competitive pricing in compliance with the company’s policies and procedures. Ensure teams are overseeing vendors and accountability measures are in place., • Manage external vendors, contractors and consultants as required by the company. Follow agreed processes and procedures to procure contract services, follow all on-boarding requirements and maintain contracts., • Pay bills, process invoices and maintain excellent account payables records., • Maintain excellent vendor relationships. Licenses, Permits, Documentation • Maintain documentation of as-builts, operating manuals, maintenance, standard operating and emergency procedures., • Identify gaps and develop documentation in accordance with requirements., • Assure that all required licenses, permits and certificates are maintained, available and current for the property, equipment and personnel. Position Requirements • 7 - 10 years of commercial experience in Manhattan, • Strong understanding of property, building management and real estate concepts, • Previous Management of office building assets required, • Large projects oversight experience preferred, • Financial Acumen is a must, • Accounting experience is a plus, • Strong MS Office skills (emphasis on Word/Excel), • Strong multi-tasking skills, • Exceptional customer service and communication skills, • Strong organizational skills, • Ability to remain calm and thrive under pressure in a fast-paced environment., • Time management skills, • People management skills / Leadership, • Property management software experience, Yardi, Real Page programs and Active Building, is a plus, • Integrity and honesty, always operates at the highest levels of moral standards.

Vylla Home’s national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof – from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more! We offer our agents: • True partnership in your real estate business to support your career goals and development., • Competitive commission splits – keep your commission and set your own value!, • Unlimited opportunity to earn what you are worth., • No upfront or monthly fees. We don’t make money until you do., • Reasonable flat rate transaction fees. No hidden costs, and you don’t pay until you close!, • Qualified leads, assets and referrals – many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources., • Free CRM tool (including a custom mobile app for when you’re on the go!), marketing tools, transaction management system, e-signatures and more., • Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity – all at no cost to you!, • Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training., • Face-to-face broker support and coaching – true mentorship!, • Dedicated resources from Vylla and Carrington’s family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team), • Back office support including dedicated transaction coordinators and an agent services resource team, • “Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution, • Incentive program to earn cash if you help grow our team and refer new agents onboard, • Resources for your clients including a mobile app for home search, moving discounts from local vendors and more., • Flexible schedules and control over your personal and professional growth as an agent, • A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back Apply today! What will make you successful at Vylla? • An active Real Estate license, • Drive and ambition to succeed as part of an innovative, fast-growing team, • Complete focus on the customer experience, • Strong communications skills and ability to build a network of engaged customers and prospects, • Ability to multi-task and take initiative, strong work ethic Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran’s status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company. EEO/AAP Employer

Roles & Responsibilities: The Scientific Computing and Data group at the Icahn School of Medicine at Mount Sinai partners with scientists to accelerate scientific discovery. To achieve these aims, we support a cutting-edge high-performance computing and data ecosystem along with MD/PhD-level support for researchers. The group is composed of a high-performance computing team, the research clinical data warehouse team and a research data services team. The Senior HPC Administrator, High Performance Computational and Data Ecosystem, is responsible for a computational and data science ecosystem for researchers at Mount Sinai. This ecosystem includes high-performance computing (HPC) systems, clinical research databases, and a software development infrastructure for local and national projects. To meet Sinai’s scientific and clinical goals, the Senior Administrator has a good technical understanding for computational, data and software development systems along with a strong focus on customer service for researchers. The HPC Senior Administrator is an expert troubleshooter and productive team member and leads projects to effective and efficient completion independently under little to no supervision. This position reports to the Director for Computational & Data Ecosystem in Scientific Computing. Specific responsibilities are listed below. Responsibilities • Design, deploy and maintain Scientific Computing’s computational and data science ecosystem including ~30,000 cores with high bandwidth, low latency interconnects, GPUs, large shared memory nodes, databases, scientific workflows and 30+ petabytes of storage in production, clinical data warehouse and software development environment., • Lead the troubleshooting, isolation and resolution of all technical issues including application, system, hardware, software, and network). Actively monitors the systems., • Maintains, tunes and manages computational, data, cloud technologies and workflow systems for ISMMS researchers, scientists and their external collaborators. Defines and deploys a comprehensive computational and data vision. Identifies and communicates system advantages/disadvantages and tradeoffs., • Designs, develops, implements system administration tasks, including hardware and software configuration, configuration management, system monitoring (including the development and maintenance of regression tests), usage reporting, system performance (file systems, scheduler, interconnect, high availability, etc.), security, networking and metrics, etc., • Collaborates effectively with research and hospital system IT, compliance, HIPAA, security and other departments to ensure compliance with all regulations and Sinai policies., • Participates in the integration of HPC resources with laboratory equipment such as sequencers, clinical and research data resources and systems, etc. Incorporate and link data and compute resources., • Researches, deploys and optimizes resource management and scheduling software and policies and actively monitoring. Designs, tunes, manages and upgrades parallel file systems, storage and data-oriented resources., • Researches, deploys and manages security infrastructure, including development of policies and procedures., • Maintain all necessary aspects of HPC in accordance with best practices. Develops and implements backup policies., • Prepares and manages budgets for hardware, software and maintenance. Participates in chargeback/fee recovery analysis and provides suggestions to make operations sustainable., • Assists in developing and writing system design for research proposals. Creates and provides clear documentation., • Works effectively and productively with other team members within the group and across Mount Sinai., • Performs related duties as assigned or requested., • Provides after hours support for critical system and production issues., • Answers and resolves user tickets. Qualifications: • Bachelor's degree in computer science, engineering or another scientific field. Master's or PhD preferred, • 8+ years (higher preferred) of progressive HPC system administration and operations (preferably in a Redhat/CentOS Linux administration, Batch HPC cluster environment), • Must be an expert troubleshooter; Must be a team player and customer focused, • Experience with job scheduler such as LSF or Slurm and parallel file systems and storage, • Experience with networking and security, • Experience with configuration management systems such as xCAT, Puppet and/or Ansible, • Experience of databases and web services, • Experience in Infiniband, Gigabit Ethernet, • Experience in an academic or research community environment, • Script and programming experience, • Experience with Cloud Computing, • Ability to multitask effectively in a dynamic environment, • Excellent communication skills, analytical ability, strong judgment and management skills, and the ability to work effectively as a liaison between both research and technology teams., • Advanced degree, • Experience with GPFS, LSF, TSM, IB and ethernet networking, • Experience with databases and web services is highly preferred Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

About Extension Health Extension Health is a full-stack platform for proactive, personalized healthcare—combining cutting-edge diagnostics, longevity therapeutics, and concierge-level experience to optimize human performance and extend healthspan. We provide unmatched access to advanced longevity medicine, bespoke care pathways, and white-glove service under the leadership of Regenerative Medicine Expert- Dr. Jonathann Kuo and his team of expert doctors. As an early innovator in the rapidly expanding concierge longevity care market, Extension Health has achieved 95% growth through word-of-mouth. In addition to cutting edge diagnostic, therapeutics and the safest and most trusted Peptide therapies, we are also now introducing a tiered membership model aiming to establish a new benchmark for health optimization. The Extension Health office location is currently in the West Village in New York, with a number of other locations planned to open in New York, Philadelphia and Miami in the coming year. Role Summary We’re seeking a strategic and execution-oriented VP of Operations to oversee the daily operations of our clinic, concierge medical services and membership program. This leader will be responsible for building and managing a best-in-class patient experience while ensuring operational excellence across clinical and non-clinical teams. The ideal candidate is a proven operator with experience managing teams of up to 20 people in operationally intensive environments, particularly in healthcare, luxury hospitality, or high-touch wellness services. Key Responsibilities • Lead and manage all day-to-day operations across the clinic, membership and concierge services, • Oversee cross-functional teams, including a Senior Operations Manager, patient services, clinical operations, support staff, membership relations and client success, • Partner with clinical leadership to streamline care delivery and elevate the patient experience, • Manage supplier relationships to ensure efficient supply of the most trusted therapeutic products, • Design and implement scalable systems, SOPs, and processes to improve efficiency and quality of delivery of all concierge and membership services, • Oversee compliance with policies, procedures, and regulatory requirements, including strict adherence to HIPAA regulations regarding patient privacy., • Track KPIs across patient satisfaction, team performance, and operational benchmarks, • Own scheduling, service coordination, and white-glove logistics for high-net-worth clientele, • Collaborate with the sales and marketing division to generate location-specific business growth., • Lead hiring, training, and performance management for non-clinical teams, • Develop and manage operational budgets and vendor relationships, • Serve as the key operational liaison between the executive team, clinical providers, and front-of-house staff, • Assist with location expansion strategy and execution What to Expect / What You’ll Do • Lead and manage the daily operations of the healthcare facility, • Oversee and manage operations and membership and concierge services staff, • Ensure that all patient care and services meet or exceed regulatory and industry standards, • Manage budgets to ensure the financial sustainability of the facility, • Collaborate with other leaders in the company to develop and execute strategic plans, • Build and maintain strong relationships with patients, healthcare providers, and community stakeholders, • Ensure that the facility maintains a safe and secure environment for all patients and staff Qualifications / Skills • 8+ years of operational leadership experience, ideally in concierge healthcare, boutique medicine, or luxury hospitality, • Experience overseeing teams of 10–20+ across multiple functions, • Strong background in building operational infrastructure and scaling service businesses, • Demonstrated ability to lead and manage a team of professionals in a healthcare or adjacent environment., • Deep understanding of high-end service standards for HNW clients, • Outstanding customer service skills, • Healthcare or wellness industry experience strongly preferred, • Highly organized, systems-minded, and solution-oriented, • Strong leadership, communication, and cross-functional collaboration skills Compensation & Benefits • Base Salary: $150-$200k per year (depending on experience level), • Performance Bonus: Up to 10%, • Health, dental, and vision benefits, • Membership perks and longevity testing/treatments, • PTO, sick days, and observed holidays, • Opportunity to grow with a category-defining brand in the health span space Position Summary • Position Type: Full-time, • Reports to: Dr. Jonathann Kuo, CEO, (Interim Supervisor; may be updated), • Work Location: Hybrid (Remote + In-Person). In-person presence (minimum 3 days per week) to support client-facing duties and team integration

Position Summary: The Scientific Computing and Data group at the Icahn School of Medicine at Mount Sinai partners with scientists to accelerate scientific discovery. To achieve these aims, we support a cutting-edge high-performance computing and data ecosystem along with MD/PhD-level support for researchers. The group is composed of a high-performance computing team, a clinical data warehouse team and a data services team. The Lead HPC Architect, Cybersecurity, High Performance Computational and Data Ecosystem, is responsible for designing, implementing, and managing the cybersecurity infrastructure and technical operations of Scientific Computing’s computational and data science ecosystem. This ecosystem includes a 25,000+ core and 40+ petabyte usable high-performance computing (HPC) systems, clinical research databases, and a software development infrastructure for local and national projects. The HPC system is the fastest in the world at any academic biomedical center (Top 500 list). To meet Sinai’s scientific and clinical goals, the Lead brings a strategic, tactical and customer-focused vision to evolve the ecosystem to be continually more resilient, secure, scalable and productive for basic and translational biomedical research. The Lead combines deep technical expertise in cybersecurity, HPC systems, storage, networking, and software infrastructure with a strong focus on service, collaboration, and strategic planning for researchers and clinicians throughout the organization and beyond. The Lead is an expert troubleshooter, productive partner and leader of projects. The lead will work with stakeholders to make sure the HPC infrastructure is in compliance with governmental funding agency requirements and to promote efficient resource utilizations for researchers This position reports to the Director for HPC and Data Ecosystem in Scientific Computing and Data. Key Responsibilities: HPC Cybersecurity & System Administration: • Design, implement, and manage all cybersecurity operations within the HPC environment, ensuring alignment with industry standards (NIST, ISO, GDPR, HIPAA, CMMC, NYC Cyber Command, etc.)., • Implement best practices for data security, including but not limited to encryption (at rest, in transit, and in use), audit logging, access control, authentication control, configuration managements, secure enclaves, and confidential computing., • Perform full-spectrum HPC system administration: installation, monitoring, maintenance, usage reporting, troubleshooting, backup and performance tuning across HPC applications, web service, database, job scheduler, networking, storage, computes, and hardware to optimize workload efficiency., • Lead resolution of complex cybersecurity and system issues; provide mentorship and technical guidance to team members., • Ensure that all designs and implementations meet cybersecurity, performance, scalability, and reliability goals. Ensure that the design and operation of the HPC ecosystem is productive for research., • Lead the integration of HPC resources with laboratory equipment for data ingestion aligned with all regulatory such as genomic sequencers, microscopy, clinical system etc., • Develop, review and maintain security policies, risk assessments, and compliance documentation accurately and efficiently., • Collaborate with institutional IT, compliance, and research teams to ensure all regulatory, Sinai Policy and operational alignment., • Design and implement hybrid and cloud-integrated HPC solutions using on-premise and public cloud resources., • Partner with other peers regionally, nationally and internationally to discover, propose and deploy a world-class research infrastructure for Mount Sinai., • Stay current with emerging HPC, cloud, and cybersecurity technologies to keep the organization’s infrastructure up-to-date., • Work collaboratively, effectively and productively with other team members within the group and across Mount Sinai., • Provide after-hours support as needed., • Perform other duties as assigned or requested. Requirements: • Bachelor’s degree in computer science, engineering or another scientific field. Master's or PhD preferred., • 10 years of progressive HPC system administration experience with Enterprise Linux releases including RedHat/CentOS/Rocky Systems, and batch cluster environment., • Experience with all aspects of high-throughput HPC including schedulers (LSF or Slurm), networking (Infiniband/Gigabit Ethernet), parallel file systems and storage, configuration management systems (xCAT, Puppet and/or Ansible), etc., • Proficient in cybersecurity processes, posture, regulations, approaches, protocols, firewalls, data protection in a regulated environment (e.g. finance, healthcare)., • In-depth knowledge HIPAA, NIST, FISMA, GDPR and related compliance standards, with prove experience building and maintaining compliant HPC system, • Experience with secure enclaves and confidential computing., • Proven ability to provide mentorship and technical leadership to team members., • Proven ability to lead complex projects to completion in collaborative, interdisciplinary settings with minimum guidance., • Excellent analytical ability and troubleshooting skills., • Excellent communication, documentation, collaboration and interpersonal skills. Must be a team player and customer focused., • Scripting and programming experience. Preferred Experience • Proficient with cloud services, orchestration tools, openshift/Kubernetes cost optimization and hybrid HPC architectures., • Experience with Azure, AWS or Google cloud services., • Experience with LSF job scheduler and GPFS Spectrum Scale., • Experience in a healthcare environment., • Experience in a research environment is highly preferred., • Experience with software that enables privacy-preserving linking of PHI., • Experience with Globus data transfer., • Experience with Web service, SAP HANA, Oracle, SQL, MariaDB and other database technologies. Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Must have healthcare or another regulated industry background (finance, pharm, insurance, etc.) The Director of Cloud Operations is responsible for leading and advancing the organization’s hybrid infrastructure across Azure cloud and on-premises systems, ensuring stability, scalability, and compliance across all environments. This role oversees a team of cloud and infrastructure engineers supporting Azure, Microsoft 365, VMWare, Citrix, Networking, and various clinical workloads. This team designs, plans, & implements technical solutions to business, clinical and or technical problems as needed. The Director will play a key role in migrating on-premises workloads to cloud-based equivalents (e.g., voice, identity, data platforms), driving automation and identity access management (IAM) strategies, and maintaining strong disaster recovery and business continuity capabilities. This position combines strategic leadership with hands-on technical oversight, ensuring that systems are secure, cost-optimized, and aligned with organizational and regulatory (HIPAA/HITRUST) requirements. DUTIES AND RESPONSIBILITIES: 1. Lead and mentor the Cloud Operations and Infrastructure team, including but not limited to systems administrators, Network, Telecom, & Cloud engineers., 2. Define and execute the hybrid infrastructure roadmap, driving migration of on-premises workloads to Azure or equivalent cloud environments., 3. Partner with IT leadership to align infrastructure initiatives with business objectives and compliance frameworks., 4. Oversee policies, processes, and governance to ensure operational excellence, system uptime, and cost efficiency., 5. Manage daily operations for all infrastructure including but not limited to Azure, Microsoft 365, VMware and Citrix environments., 6. Ensure high availability, performance, and security across hybrid systems. Lead automation initiatives for user account provisioning, lifecycle management, and SSO integration using tools such as Entra ID, SCIM, and PowerShell. 8. Oversee monitoring, capacity planning, and incident response across all infrastructure layers. Lead implementation and maintenance of a comprehensive Disaster Recovery and Business Continuity Plan, ensuring regular testing and continuous improvement. 10. Optimize resource usage and cost management across environments., 11. Partner with the Security and Compliance teams to ensure adherence to HIPAA, HITRUST, and NIST standards., 12. Manage IAM frameworks, conditional access, and identity governance across cloud and on-prem environments., 13. Oversee patching, vulnerability management, and endpoint compliance., 14. Ensure all solutions meet internal audit and regulatory requirements., 15. Collaborate with application, networking, and security teams to support integrated DevOps and automation practices., 16. Coordinate migration projects for workloads such as VoIP, data storage, and applications from on-prem to Azure., 17. Manage vendor relationships and ensure service levels meet organizational expectations., 18. Stay current with emerging technologies and propose improvements to strengthen resilience and efficiency. EDUCATION AND EXPERIENCE: • Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience., • 5+ years of progressive leadership experience managing IT infrastructure & cloud operations teams., • 8+ years of experience in systems engineering, infrastructure management & cloud architecture., • Demonstrated expertise with: Microsoft Azure, Microsoft 365 (Exchange, Intune, SharePoint, Teams, OneDrive), Identity & Access Management (IAM), Entra ID, MFA, and SSO., • Experience managing VMWare, Citrix, and Mitel environments., • Experience with Manage Engine ITMS, including Service Desk, Endpoint Central, or similar tools., • Experience leading Disaster Recovery planning and execution., • Working knowledge of healthcare IT and regulatory frameworks (HIPAA, HITRUST, NIST)., • Microsoft Certified: Azure Solutions Architect Expert or Azure Administrator Associate preferred. 10. ITIL v4 certification desired. KNOWLEDGE, SKILLS, AND ABILITIES: a. Microsoft Windows Server operating systems b. Microsoft 365 services (Exchange, Intune, SharePoint, Teams, OneDrive, etc.) c. Azure infrastructure and networking (VNets, firewalls, VPNs, routing) d. M365 Security and Compliance portal e. Hybrid Microsoft Azure/on-prem Active Directory, Group Policy, DNS f. Azure SSO Federation/Integration, SCIM automated user provisioning g. Azure Enterprise Apps h. Multi-Factor Authentication and conditional access policies i. M365 Cloud license management j. SSL certificate management k. Cloud technologies: Azure, AWS, Google l. Office Applications: Outlook, OneNote, Excel, Word and PowerPoint and integration points with SharePoint Online m. n. o. p. CLI and scripting skills (PowerShell, python, etc.) Networking concepts (i.e., Firewalls, VLANs, IP subnetting, IP routing, VPN, etc.) Email authentication/verification methods (SPF, DMARC, DKIM) Encryption technologies (i.e. SSL, TLS, HTTPS, SSH, etc.) 20. Strong leadership, coaching, and communication skills., 21. Proven ability to manage cross-functional teams and large, complex projects., 22. Capacity and resource planning capabilities and knowledge of associated relevant tools, 23. Regulatory compliance experience, 24. Exceptional work ethic and time management skills, 25. Ability to work well independently and/or as part of a team, 26. Strong communication skills and a commitment to customer service PHYSICAL DEMANDS: 1. Occasional travel to Health Centers and other locations as needed within the NYC area. WORKING CONDITIONS: Hybrid role, starting with 4 days onsite, but eventually and once established moving to 3 days on site and 2 days remote AMAZING Benefits with 2 pension plans!!!

EVERSANA has partnered with Mitsubishi Tanabe Pharma America, Inc. for this Direct Hire opportunity. Mitsubishi Tanabe Pharma America, Inc. (MTPA) is a U.S. subsidiary of Mitsubishi Tanabe Pharma Corporation (MTPC) in Japan, which touts a storied reputation more than 300 years in the making. Our parent company - one of Japan’s most respected - is a research-driven pharmaceutical company that has tirelessly pursued medical breakthroughs with global reach. MTPC has discovered and produced several first-in-class medicines for serious diseases, including multiple sclerosis (MS), diabetes mellitus (DM), amyotrophic lateral sclerosis (ALS), and is currently developing medicines in Neurology in Parkinson’s (PD), Spinal Cord Injury (SCI), and in high unmet areas in Immunology and Oncology. MTPA is rapidly expanding its operations across all functional areas. MTPA’s commitment to patients and their communities continues with a robust late-stage pipeline of investigational treatments for difficult-to-treat diseases and commercializing products with significant unmet medical needs in North American markets. In the United States, MTPA launched rare disease treatments including RADICAVA® (edaravone) injectables in 2017 and RADICAVA® (edaravone) oral suspension in 2022. The company handles research, clinical development, sales, marketing, medical affairs, supply chain, and business development functions. MTPA is dedicated to improving the treatment environment for those with debilitating diseases, researching on real-world evidence, and creating hope for all facing illness. Job Description Direct Hire Opportunity! The Senior Director, Trade & Distribution, will build, lead, and manage the team while focusing on developing strategies to support the launch and lifecycle management of our leading Parkinson's and ALS therapies, as well as future products in the United States. The primary responsibility of the Senior Director Trade & Distribution is to develop and implement the distribution strategies across the specialty businesses. This includes specialty pharmacies, distributors and all channels that would support any present or future MTPA products. This person will have an intimate knowledge of the distribution systems from all aspects including durable medical equipment. The ideal candidate will possess strong leadership experience in managing teams that work both directly and indirectly with specialty vendors, coupled with exceptional analytical skills to identify operational gaps and implement effective solutions. Cross-functional collaboration with supply chain, marketing, sales, and customer-facing teams will be key to success in this role. Responsibilities • Provides overall leadership and direction for Trade Market Access strategy for Mitsubishi Tanabe Pharma US’ lead Parkinson and ALS products, • Evolve and innovate distribution network by aligning it with business needs, identifying growth opportunities, and addressing operational gaps to overcome challenges and drive access. Serves as the Distribution and Trade Strategy Team Leader, representing, • trade across all teams and driving key success factors to support long-term distribution strategies. Lead the development and execution in Federal Markets, including VA and Department of Defense to drive product access, distribution, and growth. Act as subject, • matter expert from a Market Access perspective for 340B program and other government programs., • Informs senior and corporate executives informed about changes and emerging issues in the broad, trade customer environments and subsequent implications for Mitsubishi Tanabe Pharma US, • Develops awareness of market and government policy changes in collaboration with legal and compliance and implications across key stakeholders to help inform/update commercial strategies, • Assists market access marketing agency (and other vendor relationships) to develop promotional programs, tactics and materials aligned with our distribution process, • Develops/maintains thorough understanding of dynamics driving various market access segments and channels and how distribution impacts each function, • Effectively manages budgets and project timelines including contract management, • Oversight in the negotiation, execution, and adherence to the Distribution Service Agreements (DSAs), Product Purchase Agreements, and other contract offerings as appropriate, • Develop account metrics against strategic, financial, and product access KPI’s, • Develops and monitors KPIs, continually assessing impact and execution of access services & offerings including feedback from service users and internal stakeholders, • Attends professional, provider programs, and patient conferences, and keeps up to date on innovation and recommends ways to improve business., • This is a home office based position. The expectation is to be in the office 3 days a week. Qualifications • Bachelor’s Degree Required, Masters preferred, • Must have 15 plus years within the pharmaceutical industry and 10 years’ experience in Distribution, Account Management or Aligned Market Access functions., • Experience with distribution for early-stage pipeline programs, • Experience in Federal Markets including VA, Department of Defense and 340B Program preferred., • Device/Drug combination strongly preferred, • Minimum 5 years of people management experience required, • Track record of closing complex negotiations within the specialty pharmacy arena, • Preferred experience includes:, • All aspects of distribution, • Launch and life cycle management for the distribution process, • Experience in Market Access marketing, • History of successful negotiations, • Broad based knowledge of the Pharma/Biotech industry, healthcare finance, and all forms of product distribution: DME, Orals, and Solutions, • Firm grasp of legal, regulatory and compliance issues in the healthcare space, • Analytical/strategic thinker with proven ability to:, • conduct situation analysis of the external distribution environment; synthesize relevant information to develop strategic plans, • understand the best pathway for distribution based on the product and its attributes, • conduct strategic gap analysis and implement metric-based solutions, • Strong interpersonal and internal/external relationship-building skills in order to drive change and innovation and succeed in a highly specialized distribution environment, • Excellent oral/written communication skills, coupled with exceptional presentation skills, including ability to present to large audiences, • Ability to prioritize and manage complex projects, with multiple stakeholders, and drive high-quality results within allotted budget, • Highly proficient in MS Office; advanced Excel skills Mitsubishi Tanabe Pharma America Value Proposition: Enjoy the fast-moving, entrepreneurial spirit more typically found in a small biotech, complemented by the benefits of a global pharmaceutical/chemical conglomerate. At this time, Mitsubishi Tanabe Pharma America offers our employees unparalleled opportunities for career success coupled with a supportive level of employee benefits. MTP provides a competitive benefits package inclusive of Medical and Dental health benefits, short-term and long-term disability plans, Company Paid and Supplemental Life insurance and additional voluntary benefits such as Critical Illness Insurance, Accident Insurance, Legal Plan, and ID Theft Protection. In addition, we provide a generous PTO policy based on tenure, commencing with 24 PTO days, pro-rated based on hire date.

MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world. Job Details: We’re thrilled to share an incredible leadership opportunity at our Fifth Avenue Flagship in New York City, one of MANGO’s most iconic and highest-volume stores in the U.S. market. We’re looking for a dynamic, inspiring Store Director to take the helm of this prestigious location and elevate it to its full potential. This multi-level flagship will be a true brand showcase, and we need a leader who thrives in fast-paced, high-visibility environments. Someone who can confidently oversee a large, diverse team across multiple floors while delivering operational excellence, driving strong business results, and creating a consistently elevated customer experience. If you're passionate about fashion, energized by big moments, and ready to take ownership of one of the most exciting flagship locations in the country, we want to connect with you. Reporting to the Regional Manager, you’ll oversee the full store operation, ensuring sales targets are surpassed, customer service is exceptional, and the store environment is always polished, inspiring, and on-brand. You will lead, coach, and motivate your team to create a vibrant, performance-driven culture every single day. Key Responsibilities: • To ensure an excellent level of customer service is provided in the store, • To plan, apply and monitor the required measures in order to reach and exceed sales targets, • To analyze and review management indicators and costs in order to improve them, • To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability, • To be familiar with the collection, and control and manage the stock to maximize sales, • To act as a role model and promote effective communication within the team, • To recruit, train and ensure the seamless integration of the new employees, • To lead and motivate the team, ensuring the development of staff potential, • To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs, • To ensure the optimal management of personnel administration duties We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity! Apply now and start a long and successful career within MANGO. Join our team! Help us to reach our goal: to be present in every city in the world. What makes us special? • As a member of the Mango team, you’ll get a 40% discount on all our lines, so that you’ll always be wearing the latest!, • Insurance Benefit: You only pay a % of the value!, • Pet Insurance – Partnering with MetLife, covering up to 90% of veterinary expenses., • 401(K) Pension Plan, • Holidays + Wellness Days, • Vacation Days, • Commuter Benefits, • Bonus and/or Commission paid monthly, • At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success., • Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally. You got it? We like you!

Help shape the future of AI-powered customer experience in iGaming and Online Sports Betting (OSB) with Conduet’s gameLM platform. About Conduet Conduet is redefining customer service in gaming and sports through AI. We partner with global operators to deliver intelligent automation that enhances customer experience and drives operational efficiency. Our mission is simple — transform how gaming and sports businesses engage with their players through fast, scalable, industry-specific AI. We’re now expanding our global delivery footprint and seeking a Senior Product Manager to anchor our US-based product operations and help translate vision into execution for our AI platform, gameLM. The Role This is a hands-on, delivery-focused product leadership role based in our New York / New Jersey hub, operating in a hybrid model (minimum 3 days per week in office). You’ll coordinate roadmap execution across distributed AI and engineering teams, ensure quality and alignment, and help turn founder-level vision into tangible outcomes. Working closely with the Co-Founders, CTO, and engineering teams, you’ll drive execution, prioritization, and release readiness across a global team spanning the US, UK, and APAC. Key Responsibilities • Translate strategy into execution – Work with CPO/CTO to turn product vision into quarterly goals and measurable outcomes., • Own roadmap delivery – Manage product backlogs, sprint priorities, and release schedules across multi-zone teams., • Champion product quality – Partner with QA and Engineering to meet AI accuracy thresholds and UX standards., • Monitor AI performance – Collaborate with Evals and QA to track hallucination incidents and model reliability., • Stay customer-aligned – Work with Customer Success and POC teams to feed implementation insights into the roadmap., • Use data to drive impact – Connect AI performance metrics to product KPIs., • Run discovery sprints – Lead validation of new features, integrations, and AI enhancements., • Report clearly – Provide structured updates to leadership on delivery progress and trade-offs. About You You’re a strategic executor — driven, structured, and passionate about building AI products that scale. Requirements • 5+ years’ experience in product management (SaaS, gaming, or AI-driven tech)., • Strong background in agile delivery and cross-functional collaboration., • Experience working with distributed technical teams across time zones., • Familiarity with QA processes and AI evaluation metrics., • Data-driven mindset; able to connect metrics to product outcomes., • Excellent communication and stakeholder-management skills., • Bonus: exposure to CRM, customer service, or messaging-platform integrations., • Passion for iGaming, sports, or AI innovation is a plus. Why Join Conduet • Shape the next generation of AI-powered customer engagement in gaming and sports., • Collaborate with global delivery teams in the US, UK, and APAC., • Work directly with founders and senior technical leaders on real AI innovation., • Competitive salary, performance incentives, and potential equity participation. How to Apply If you’re excited about building the future of AI-powered customer experience, we’d love to hear from you. Apply directly via LinkedIn to start your application.

About Universal Intermodal Services Inc. Universal Intermodal services all major US Ports and intermodal Rail Ramps and offers domestic door-to-door drayage to and from Ports, Rails, and Customer Facilities. We operate from over 40 terminals and 11 container yards. We provide Chassis, Containers, Drayage, and Services for Imports, Exports, and Domestic moves. The Intermodal Yard Manager oversees the daily operations of the intermodal yard to ensure efficient, safe, and cost-effective handling of containers, chassis, and trailers. This role is responsible for managing yard personnel, coordinating with railroads, drayage carriers, and internal teams to maintain a smooth flow of cargo in and out of the facility. Key Responsibilities: • Supervise all yard operations including container placement, dispatch, receiving, and inventory control., • Lead and manage a team of yard workers, clerks, and equipment operators, ensuring high performance and adherence to safety protocols., • Monitor gate activity and ensure accurate documentation of inbound and outbound equipment., • Coordinate with rail providers, trucking companies, and customers to optimize cargo movement and minimize dwell time., • Maintain a clean, organized, and compliant yard layout to maximize operational efficiency., • Enforce safety standards and ensure compliance with OSHA, DOT, and company regulations., • Track KPIs such as container turn times, yard utilization, and dwell time, and provide reports to upper management., • Develop and implement procedures to improve operational workflow and reduce costs., • Manage yard equipment usage, maintenance schedules, and ensure operational readiness., • Respond promptly to service disruptions, equipment breakdowns, and other operational issues. ⸻ Qualifications: • High school diploma or GED required; Bachelor’s degree in Logistics, Supply Chain Management, or related field preferred., • Minimum 3–5 years of experience in intermodal, transportation, or logistics yard operations, with at least 1–2 years in a supervisory or managerial role., • Strong knowledge of intermodal equipment, rail operations, and container tracking systems., • Proficient with yard management systems (YMS), transportation management systems (TMS), and Microsoft Office Suite., • Excellent leadership, communication, and problem-solving skills., • Ability to work in a fast-paced, outdoor environment and respond to operational demands on short notice., • Must be able to work flexible hours, including nights, weekends, and holidays as needed.

Assistant General Manager We’re looking for an experienced Assistant General Manager to help lead daily operations, motivate a high-performing team, and deliver an exceptional customer experience. The AGM supports hiring, training, scheduling, and coaching while ensuring service, safety, and quality standards are always met. This role is hands-on, customer-focused, and essential to our store’s success. What You’ll Do • Support the General Manager in hiring, training, coaching, and performance management, • Lead and motivate the team to deliver fast, friendly, and consistent customer service, • Maintain high standards for food safety, cleanliness, and store presentation, • Assist with scheduling, inventory, ordering, and daily operational planning, • Help drive sales, manage labor costs, and meet financial goals, • Handle customer concerns and resolve issues quickly, • Experience in retail, hospitality, or restaurant leadership, • Strong communication and people-development skills, • Ability to lead by example and manage a fast-paced environment, • Solid understanding of operations, safety, and customer service, • Full-time, exempt position, • Hybrid schedule: 4 days onsite + 1 flexible day, • Some travel for training or meetings may be required, • Must meet all local certification requirements (e.g., food safety)

About Wavestone Be part of a global consulting powerhouse, partnering with clients on their most critical strategic transformations. We are Wavestone. Energetic, solution-driven experts who focus as much on people as on performance and growth. Hand in hand, we share a deep desire to make a positive impact. We are an ambitious firm with a worldwide reach and an ever-expanding portfolio of clients, topics, and projects. In North America, Wavestone operates from hubs in New York City, Pittsburgh, Dallas and Toronto. We work closely with CEOs and technology leaders to optimize IT strategy, sourcing models, and business processes and are committed to building lasting partnerships with our clients. Are you a true team player, living strong values? Are you a passionate learner, aiming to grow every day? Are you a driven go-getter, tackling challenges head-on? Then we could be the right fit for you. Join Wavestone and thrive in an environment that’s empowering, collaborative, and full of opportunities to turn today’s challenges into tomorrow’s solutions – contributing to one or more of our core 4 capabilities: Business Consulting | Business Strategy & Transformation, Organizational Effectiveness & Change Management, Operating Model Design & Agility, Program Leadership & Project Management, Marketing, Innovation, & Customer Experience Technology Consulting | IT Strategy & CTO Advisory, Technology Delivery, Data & Artificial Intelligence, Software & Application: Development & Integration, SAP Consulting, Insurance/Reinsurance Cybersecurity | Cyber Transformation Remediation, Cyber Defense & Recovery, Digital Identity, Audit & Incident Response, Product & Industrial Cybersecurity Sourcing & Service Optimization | Global Services Strategy, IT & Business Process Services Outsourcing, Global In-House Center Support, Services Optimization, Sourcing Program Management Read more at ___ Job Description As a Data Engineer at a manager level at Wavestone, you will be expected to help address strategic as well as detailed client needs, specifically serving as a trusted advisor to C-level executives and be comfortable supporting and leading hands-on data projects with technical teams. In this role you would be leading or supporting high-impact data transformation, data modernization and data initiatives to accelerate and enable AI solutions, bridging business strategy and technical execution. You will architect and deliver robust, scalable data solutions, while mentoring teams and helping to shape the firm’s data consulting offerings and skills. This role requires a unique blend of strategic vision, technical depth, and consulting leadership. Key Responsibilities • Lead complex client engagements in data engineering, analytics, and digital transformation, from strategy through hands-on implementation., • Advise C-level and senior stakeholders on data strategy, architecture, governance, and technology adoption to drive measurable business value., • Architect and implement enterprise-scale data platforms, pipelines, and cloud-native solutions (Azure, AWS, Snowflake, Databricks, etc.)., • Oversee and optimize ETL/ELT processes, data integration, and data quality frameworks for large, complex organizations., • Translate business objectives into actionable technical road maps, balancing innovation, scalability, and operational excellence., • Mentor and develop consultants and client teams, fostering a culture of technical excellence, continuous learning, and high performance., • Drive business development by shaping proposals, leading client pitches, and contributing to thought leadership and market offerings., • Stay at the forefront of emerging technologies and industry trends in data engineering, AI/ML, and cloud platforms. Key Competencies & Skills • Strategic Data Leadership: Proven ability to set and execute data strategy, governance, and architecture at the enterprise level., • Advanced Data Engineering: Deep hands-on experience designing, building, and optimizing data pipelines and architectures (Python, SQL, Spark, Databricks, Snowflake, Azure, AWS, etc.)., • Designing Data Models: Experience creating conceptual, logical, and physical data models that leverage different data modeling concepts and methodologies (normalization/denormalization, dimensional typing, data vault methodology, partitioning/embedding strategies, etc.) to meet solution requirements., • Cloud Data Platforms: Expertise in architecting and deploying solutions on leading cloud platforms (Azure, AWS, GCP, Snowflake)., • Data Governance & Quality: Mastery of data management, MDM, data quality, and regulatory compliance (e.g., IFRS17, GDPR)., • Analytics & AI Enablement: Experience enabling advanced analytics, BI, and AI/ML initiatives in complex environments., • Executive Stakeholder Management: Ability to communicate and influence at the C-suite and senior leadership level., • Project & Team Leadership: Demonstrated success managing project delivery, budgets, and cross-functional teams in a consulting context., • Continuous Learning & Innovation: Commitment to staying ahead of industry trends and fostering innovation within teams. Qualifications • Bachelor’s or master’s degree in Computer Science, Engineering, Data Science, or related field, or equivalent business experience., • 8+ years of experience in data engineering, data architecture, or analytics consulting, with at least 2 years in a leadership or management role., • Demonstrated success in client-facing roles, ideally within a consulting or professional services environment., • Advanced proficiency in Python, SQL, and modern data engineering tools (e.g., Spark, Databricks, Airflow)., • Experience with cloud data platforms (Azure, AWS, GCP, Snowflake)., • Relevant certifications (e.g., AWS Certified Data Analytics, Azure Data Engineer, Databricks, Snowflake) are a strong plus., • Exceptional problem-solving, analytical, and communication skills., • Industry exposure: Deep experience in Insurance, Pharma, or Financial Services Additional Information Salary Range : $157k - $200k annual salary We are recruiting across several levels of seniority from Senior Consultant to Manager. *Only candidates legally authorized to work for any employer in the U.S on a full time basis without the need for sponsorship will be considered. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Our Commitment Wavestone values and Positive Way At Wavestone, we believe our employees are our greatest ambassadors. By embodying our shared values, vision, mission, and corporate brand, you'll become a powerful force for positive change. We are united by a shared commitment to making a positive impact, no matter where we are. This is better defined by our value base, "The Positive Way," which serves as the glue that binds us together: • Energetic - A positive attitude gives energy to lead projects to success. While we may not control the circumstances, we can always choose how we respond to them., • Responsible - We act with integrity and take ownership of our decisions and actions, considering their impact around us., • Together - We want to be a great team, not a team of greats. The team's strength is each individual member, each member's strength is the team. We are Energetic, Responsible and Together! Benefits • 25 PTO / 6 Federal Holidays / 4 Floating Holidays, • Great parental leave (birthing parent: 4 months | supporting parent: 2 months), • Medical / Dental / Vision coverage, • 401K Savings Plan with Company Match, • HSA/FSA, • Up to 4% bonus based on personal and company performance with room to grow as you progress in your career, • Regular Compensation increases based on performance, • Employee Stock Options Plan (ESPP) Travel and Location This full-time position is based in our New York office. You must reside or be willing to relocate within commutable distance to the office. Travel requirements tend to fluctuate depends on your projects and client needs Diversity and Inclusion Wavestone seeks diversity among our team members and is an Equal Opportunity Employer. At Wavestone, we celebrate diversity and inclusion. We have a strong global CSR agenda and an active Diversity & Inclusion committee with Gender Equality, LGBTQ+, Disability Inclusion and Anti-Racism networks. If you need flexibility, assistance, or an adjustment to our recruitment process due to a disability or impairment, you may reach out to us to discuss this. Feel free to visit our ___ and ___ to see our most trending insights!!

We are partnered with a digital transformation consultancy that is looking for a talented AI Strategist. This is a full-time and fully on-site position in their NYC office. Job Description Our agency is seeking a hands-on Generative AI Evangelist to join our newly launched design studio in New York City. This role is at the intersection of creativity, technology, and strategy, bringing together AI, design thinking, and marketing innovation to redefine how brands engage with customers. You will be responsible for architecting AI-native creative processes, leading design-led workshops, and prototyping innovative solutions that leverage Generative AI to transform marketing and experience. You’ll collaborate with multidisciplinary teams—including designers, developers, strategists, business leaders, and both internal and external clients—to conceive, design, and implement AI-native workflows and experiences. Your work will help transform studio and operations and support clients in reimagining how they work. This is a client-facing, hands-on role that requires both technical acumen and creative leadership. The ideal candidate is equally comfortable discussing AI architecture and conducting a design thinking workshop with CMOs, creative directors, and tech/innovation leads. • Be a foundational member of our flagship AI Design Studio in New York., • Engage with global brands and senior client leaders across industries to reimagine customer engagement through AI., • Access to AI and partner ecosystem, tools, and research network to build and scale innovative prototypes., • Collaborate with a world-class interdisciplinary team spanning design, engineering, and business strategy., • Shape the future of AI-powered creativity and design within one of the world’s largest digital and consulting organizations. Qualifications: • 7–12 years of experience in marketing, advertising, or digital experience design, ideally within creative agencies or innovation studios., • Proven hands-on expertise in applying Generative AI tools (OpenAI, Claude, Gemini, Audio / Video generation tools and APIs, etc.) to marketing and creative use cases and workflows., • Strong understanding of AI workflows, prompt engineering, and agentic design for creative and marketing contexts., • Demonstrated experience leading cross-functional teams—designers, developers, and strategists—in developing AI-driven prototypes and solutions., • Familiarity with design thinking, creative strategy, and rapid prototyping methodologies., • Excellent communication and storytelling skills, with experience presenting to executive and client audiences., • Based full-time in New York City and willing to work onsite at our Interactive Design Studio. Nice-to-Have Qualifications • Exposure to one or more industries such as BFSI, Retail & Consumer, Manufacturing, or Healthcare., • Experience building or integrating AI-native workflows in marketing or product design pipelines., • Working knowledge of web, mobile, or immersive experiences., • Experience with AI model fine-tuning, orchestration, or agent frameworks., • Thought leadership or published viewpoints on Generative AI in marketing and creative industries., • Prior experience organizing or facilitating multi-day design sprints or innovation workshops., • Designing and Managing end-to-end MSM Sites., • Strong on Dispatcher configuration, Workflows, Headless and latest features., • Working with Adobe AMS or Cloud service environments, • Good Experience in AEM Application Design Documentations., • Technically Lead Front-End and Back-End Technology team of AEM Projects, • Onsite and Offshore team coordination

Reservation Agent Job Description: At Casa Cipriani, the reservation agent is responsible for performing a variety of customer service and administrative duties to support the hotel's room reservation and revenue management objectives. The job is seasonal with the potential of becoming full time. Essential Functions and Responsibilities of the job include but are not limited to: • Responding to incoming calls and emails from guests in a prompt, friendly and professional manner, providing information about the hotel's rooms, rates, and services, and assisting with room reservations and inquiries. Ensure that all customer data is properly stored and protected., • Utilizing the hotel's reservation system to efficiently manage room availability, rates, and packages, ensuring that the system is updated and accurate at all times., • Processing room reservations, modifications, and cancellations, and providing guests with detailed information about the reservation process, policies, and procedures., • Create and maintain an upscale and personalized pre-arrival process that improves the guests’ experience and the hotel revenue., • Up-selling room categories and hotel services to guests, leveraging knowledge of the hotel's facilities, services, and special promotions to maximize revenue., • Ensuring accurate billing and payment processes: You will be responsible for ensuring that the reservation is secured and correct., • Maintaining a high level of knowledge about the hotel's facilities, services, and local attractions, and providing recommendations and information to guests as needed., • Excellent organizational skills and attention to detail, • Ability to handle challenging situations and resolve customer complaints in a professional and timely manner., • Collaborating with other departments, such as sales, housekeeping, and front desk, to ensure guests receive exceptional service and to resolve any issues that may arise., • Ensuring that you are retrieving all the necessary relevant information to support the front staff in creating smooth and memorable experiences (arrival and departure time, special occasions, needs and preferences), • Maintaining accurate and up-to-date records of guest information and reservations, including guest preferences, special requests, and payment information., • Meeting and exceeding sales goals and targets, and actively seeking opportunities to increase revenue and maximize room occupancy., • Adhering to hotel policies, procedures, and standards, including data privacy and security, and ensuring that all guest information is kept confidential., • Should be knowledgeable, understanding, and adhere to Company Core Values and Mission Statement. Must lead by example., • Perform Switchboard duties and direct calls as needed., • Participating in training and development programs to improve job skills and knowledge., • Performing other duties as assigned by the management team., • Sales-oriented mindset, with a goal-driven approach to achieving targets and maximizing revenue., • Flexibility to work varying shifts, including evenings, weekends, and holidays, as needed., • Ability to work independently and as part of a team in a fast-paced and dynamic environment. Qualifications: • Education: A bachelor's degree in hospitality management, business administration, or a related field is often preferred., • Work experience: Several years of experience in the hospitality industry, particularly in a reservations or sales role, is usually required., • Customer service skills: Excellent communication and interpersonal skills, as well as a strong customer-focused approach, are critical in ensuring guest satisfaction., • Technical skills: Proficiency in computer systems and software, including central reservation systems (CRS), global distribution systems (GDS), and Microsoft Office, is important., • Sales and negotiation skills: The ability to sell rooms, packages, and services to potential guests, and negotiate rates and packages, is essential., • Organizational skills: The ability to prioritize tasks, manage multiple tasks simultaneously, and maintain attention to detail is crucial., • Problem-solving skills: The ability to analyze and resolve guest complaints, resolve conflicts, and make decisions under pressure is necessary., • Financial management skills: An understanding of budgeting, forecasting, and revenue management, as well as the ability to analyze financial reports, is desirable., • Teamwork: A strong ability to work collaboratively with other departments, such as front office, housekeeping, and food and beverage, is essential., • Professionalism and integrity: A professional demeanor, strong ethical standards, and the ability to maintain confidential information is expected., • Refined verbal and written communication skills., • Minimum 2 years of progressive experience in a hotel or a related field requirement., • Ability to work overnight, weekends, and holidays., • Ability to stand or walk for long periods of time., • Must be able to lift, push, and pull items up to 40 pounds. All job requirements in the job description provided indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job description is an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested.

Position Overview The General Manager is responsible for leading through Petco’s vision of “Healthier Pets. Happier People. Better World.” in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results. Position Responsibilities The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. People • Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty., • Attract, hire, and retain a diverse team of top talent., • Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models., • Create a professional environment that inspires and encourages the growth and engagement of partners., • Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction., • Ensure quick and courteous service to all Petco guests by helping partners determine the guest’s needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer’s needs., • Responsible for all partner performance management in the Pet Care Center., • Demonstrate and support a continuous improvement and growth mindset. Performance • Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence., • Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload., • Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results., • Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business., • Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events. Process • Ensures the proper health, appearance, welfare, and proper handling of all animals., • Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store., • Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels., • Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures., • Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention., • Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security., • Responsible to maintain the Pet Care Center’s professional image, appearance, and cleanliness. Other Essential Duties • MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth., • PROMOTE SAFETY. Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center. Bottom line, the safety of partners, guests and pets is our #1 priority., • FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork., • PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company’s plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco’s partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment., • ENGAGE AND BE PRESENT. Represent Petco’s brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment. Education and Experience • In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service., • Excellence in communication and computer skills are also required., • Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred., • A working knowledge of general business practices is highly desirable, as are strong organizational skills., • A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals., • Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates. Supervisory Responsibility The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services. #LI-LF2 Work Environment The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.

YOUR ROLE Accountable for fiscal and operational oversight, leadership, and management of our Luxury and Beauty vertical. This role is responsible for driving sales of diverse products and services in large markets to achieve growth and profitability goals. Ensures compliance with company policies, ISO standards, and all applicable regulatory guidelines, while modeling the organization’s guiding principles and core values. WHAT ARE YOU GOING TO DO? • Regional Leadership: Oversee, lead, direct, and manage the fiscal and overall operations of a region to ensure growth and profitability goals and objectives are met., • Business Development: Responsible for business development, sales, marketing, and new account development to ensure maximimum revenue is generated to achieve profitablity goals and objectives., • Resource Planning: Plan and implement appropriate resources (staffing, training, equipment, and systems) to ensure contractual compliance and delivery of quality services that exceed customer expectations., • Team Guidance: Provide the region operation's team with daily guidance, leadership, and overall support to the regional operations team on operational, communication, revenue enhancement, HR, procedures standardization, systems applications and process execution matters., • Goal Setting: Collaborate with the region management team to establish regional and local goals aligned with the business plan., • Policy Development: Develop and execute policies, plans, and programs to meet organizational needs., • Cross-Functional Collaboration: Work with sales, marketing, customer service, operations, IT, and corporate administration to ensure efficient operations., • Financial Oversight: Review and evaluate regional P&L performance, setting short-term goals to address budgetary shortfalls., • Continuous Improvement: Develop and implement continuous improvement methodologies in service, profit, and growth., • Customer Relations: Build and maintain customer relationships, ensuring high service and operational standards., • Sales Support: Assist region with sales presentations, customer bids, and promotion of company products and services., • Compliance: Ensure compliance with company policies, ISO standards, and all applicable regulatory laws and guidelines., • Talent Development: Oversee and manage the professional development and productivity of direct reports to ensure proper goals , training, professional development and projects standards are met., • Performance Management: Conduct annual performance reviews for direct reports and address employee performance issues promptly and directly in accordance with Company policy., • Technology Awareness: Keep abreast of emerging technology changes and innovations through formal and informal study, reading business and professional publications, networking and participation in professional organizations., • Other duties: Perform other duties as assigned. WHAT ARE WE LOOKING FOR? • Minimum: 12+ years of relevant experience, 7+ years in supervisory/managerial roles., • Extensive knowledge of company products/services, third-party logistics, gateway operations, freight consolidation, and warehousing., • In-depth supply chain management experience (end-to-end); and multi-modal (ocean, air, TL and LTL)., • Demonstrated success in sales and marketing strategy execution., • Knowledge of U.S. retail markets and carrier negotiations. Preferred: • Bachelor’s degree in Business, Transportation, Logistics, or related field preferred (or equivalent combination of education, work experience and completion of the LDP Program completion)., • 7+ years of industry experience. Skills: • Ability to interpret business periodicals, journals, technical procedures, and regulations., • Strong report writing and business correspondence skills., • In-depth experience in financial management (P&L, balance sheet, forecasting, budgets)., • Experience with SOPs, metrics, and regulatory compliance (domestic and international)., • Intermediate proficiency in Microsoft Office and job-specific applications., • Effective communicator with diverse groups., • Proven leadership in managing directors, managers, and high-performance teams., • Project management proficiency, solution-driven strategy planning., • Experience in business planning, competitive analysis, and strategy development., • Collaborative management and motivational skills., • Excellent planning, time management, decision-making, and negotiation skills., • Ability to perform under pressure and handle stress appropriately., • Fluent in English (reading, writing, speaking). French or Italian fluency a plus. Computer Skills • PC Literate, • Proficiency in Microsoft Office, internet, web-based and job specific software applications. TRAVEL REQUIREMENTS • 40% or more domestic travel may be required for this position WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.

DIRECTOR OF PROCUREMENT | HYPERSCALE DATA CENTER DEVELOPER Remote (East Coast/Midwest) | Confidential Client THE OPPORTUNITY Our client, a premier data center developer with over 20 years of delivering best-in-class hyperscale and enterprise facilities, is seeking a Director of Procurement to establish and lead their procurement function from the ground up. With $3+ billion currently under construction and an aggressive growth pipeline including multiple 300+ MW developments, this role offers the rare opportunity to architect procurement strategy, build vendor relationships, and directly impact billions in capital deployment. This is a ground-floor leadership opportunity where you'll build something lasting. ABOUT OUR CLIENT Our client is a highly respected, lean, and intentional developer of mission-critical data center facilities known for: ✓ 20+ years delivering excellence to the most demanding hyperscale customers ✓ Zero compromise philosophy - pursuing excellence in every detail ✓ Strategic market presence in Northern Virginia, Northeast, and emerging national markets ✓ Speed-to-market advantage through proactive long-lead equipment procurement ✓ Lean, efficient operations with direct access to leadership and decision-makers The company is at an inflection point—scaling from 1-2 projects to 6+ simultaneous developments nationwide. Strategic procurement has become mission-critical to maintaining competitive advantage. THE ROLE The Director of Procurement will be the company's first dedicated procurement leader, responsible for establishing procurement infrastructure, vendor relationships, and processes to support aggressive growth while maintaining quality standards. Strategic Procurement Leadership • Develop and implement comprehensive procurement strategy aligned with growth objectives, • Establish procurement policies, procedures, and best practices from the ground up, • Build procurement systems and vendor evaluation frameworks, • Drive cost optimization initiatives across equipment categories and project lifecycle, • Create vendor performance metrics and management protocols Vendor & Supplier Management • Establish strategic relationships with critical equipment manufacturers and suppliers, • Manage long-lead equipment vendors: generators, switchgear, transformers, UPS systems, cooling equipment, • Negotiate master supply agreements, pricing structures, and commercial terms, • Develop preferred vendor programs balancing quality, cost, delivery, and service, • Cultivate alternative sources to mitigate supply chain risk Long-Lead Equipment Strategy • Oversee procurement of critical equipment requiring 12-24 month advance ordering, • Develop equipment reservation and holding strategies to support speed-to-market, • Coordinate with technical teams on equipment specifications and project requirements, • Manage delivery schedules across multiple simultaneous projects, • Mitigate supply chain disruptions through proactive planning Operational Execution • Prepare, review, and execute purchase orders for major equipment packages, • Negotiate contracts, payment schedules, and delivery conditions, • Track PO status and ensure on-time delivery coordination, • Manage equipment logistics to construction sites across multiple states, • Coordinate with accounting/finance on budgets, forecasts, and payment processing Market Intelligence & Innovation • Monitor equipment market trends, pricing, and availability, • Track emerging technologies and alternative equipment solutions, • Analyze supply chain dynamics and anticipate disruptions, • Provide market intelligence to inform project planning decisions IDEAL CANDIDATE PROFILE Experience & Background: • 7-12 years in procurement, supply chain, or vendor management, • Proven track record managing high-value procurement for capital projects, • Experience with long-lead equipment procurement and delivery coordination, • Strong negotiation skills with demonstrated cost savings achievements, • Construction, infrastructure, or mission-critical facilities background preferred, • Data center or hyperscale facility experience highly valued Technical Knowledge: • Understanding of data center equipment categories and specifications, • Knowledge of electrical distribution equipment, backup power, and cooling systems, • Familiarity with supply chain logistics and delivery coordination, • Contract negotiation and purchase order management expertise, • Experience with procurement systems, ERP platforms, or project management tools Essential Attributes: • Strategic Thinker - Develops long-term strategies while executing daily operations, • Relationship Builder - Naturally develops strong vendor partnerships based on mutual value, • Proactive & Self-Directed - Takes ownership and anticipates needs without supervision, • Detail-Oriented - Manages complex specifications and schedules with precision, • Strong Communicator - Interfaces effectively with technical teams, vendors, and leadership, • Problem Solver - Navigates supply chain challenges and finds creative solutions, • Adaptable - Comfortable building processes in lean, fast-paced environment WHAT MAKES THIS OPPORTUNITY UNIQUE 🎯 Build Your Legacy - Create the procurement function for a premier data center developer 🎯 Ground Floor - First dedicated procurement leader with direct influence on strategy 🎯 Scale & Impact - Oversee procurement for $3B+ in active construction 🎯 Access - Work directly with company founder and technical leadership 🎯 Critical Path - Long-lead procurement drives competitive advantage in speed-to-market 🎯 Market Timing - Data center equipment markets are complex—develop highly valued expertise 🎯 Career Trajectory - Early leadership positions you for future advancement as company scales WHY THIS ROLE EXISTS This position was created to address a critical business need: currently, technical leadership spends 10-15% of their time on procurement activities that should be dedicated to design and customer interface. More importantly, the company's competitive advantage depends on speed-to-market, requiring long-lead equipment to be secured 12-24 months before lease signings. With the company scaling rapidly, strategic procurement has become mission-critical. The successful candidate will establish procurement as a strategic function that drives competitive advantage, cost optimization, and operational excellence. WORK ARRANGEMENT 📍 Location: Remote - East Coast or Midwest preferred ✈️ Travel: 20-30% to vendor facilities, construction sites, and company meetings 💰 Compensation: Competitive package commensurate with experience ABOUT VALOR FRONT Valor Front is a specialized executive search firm focused on mission-critical infrastructure and data center talent acquisition. We have been exclusively retained to identify and recruit exceptional professionals for this confidential search. HOW TO APPLY Interested candidates should apply to connect with Valor Front to discuss this confidential opportunity. All inquiries and applications will be held in strict confidence. Our client is committed to building a diverse team and encourages applications from professionals of all backgrounds who meet the qualifications outlined above. #Procurement #SupplyChain #DataCenter #HyperscaleDataCenter #VendorManagement #StrategicProcurement #Construction #MissionCritical #Infrastructure #ProcurementLeadership Valor Front | Executive Search for Mission-Critical Infrastructure

We have an exciting opportunity for a Director of Practice Group Management to support our Litigation and Energy practice groups at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and business professionals. The Director of Practice Management will be responsible for the effective oversight and management of the strategy, people, finance, and operations of their assigned practice groups (PGs). This person will do so by serving as a trusted advisor to their assigned practice group leaders (PGLs) and providing strategic analysis/consulting on a range of business topics. Success in this role will be measured by the director’s ability to ensure that their PGs operate efficiently with clear visibility of financial performance and that their PGLs are proactively provided with all necessary resources required for success. The director will deliver these results by leveraging all business services (BusSvc) resources, coordinating with the requisite department leaders within the firm. Responsibilities and Duties: Serve as Trusted Advisor: • Serve as trusted business advisor to PGL in support of PG strategy, people, finances, and operations., • Serve as PGL proxy for practice initiatives, monthly meetings, communications, expense/write down approvals., • Support the development/execution of the PG strategic plan, monitor/report progress monthly, and ensure that ongoing PG initiatives are in line with the strategic goals., • Facilitate requests/deliverables between the PGs and all BusSvc departments to ensure operational excellence., • Engage individual partners at PGL direction to deliver various data requests and to consult on firm priorities. Finance: • Provide clear visibility of financial PG performance by monitoring historical performance, analyzing trends, reporting results YTD, forecasting to EOY and making recommendations for improvement., • Drive profitability growth by providing partners with an understanding of the most important financial levers., • Resolve financial PG issues with support from the appropriate BusSvc leadership (Acctg, Fin, Bill, Coll, etc.), • Prepare financial content for monthly meetings using data from Finance and internal financial systems., • Identify those timekeepers and clients that are driving current trends and determine how to address/leverage., • Manage PG Mktg/BusDev expenses from budget creation to monthly expense approvals and reporting., • Provide ad hoc PG data analysis and recommendations as requested. Operations: • Act on behalf of the PGLs to ensure PG operations run smoothly keeping PGL involvement to a minimum., • Research, identify, develop, and manage opportunities to improve PG operations and source solutions to improve efficiency by collaborating with internal BusSvc departments or engaging external business partners., • Manage monthly meetings by scheduling time, creating agendas/PPTs, arranging guest speakers and ensuring status is reported (firm initiatives, financials, recruiting status, BusSvc updates, tech offerings, etc.), • Provide ad hoc data analysis that facilitates decision-making for PGLs., • Analyze productivity data and coordinate weekly workload reporting/assignments to ensure full PG utilization., • Actively investigate alternative legal practice technologies and processes that provide new PG efficiencies., • Ensure the PG is able to deliver industry leading project management solutions to its clients., • Encourage collaboration with other PGs and client initiatives/programs within the firm. People: • Provide support continuity and best practices training for new hires and new PGLs., • Facilitate status of new laterals between Recruiting and PGL keeping PGL involvement to a minimum., • Ensure focus is maintained on the PG promotion pipeline and current candidates., • Facilitate people issues with PGL and appropriate BusSvc leadership (ProfDev, HR, Mktg, etc.), • Investigate new talent models that are most appropriate for the PG that can improve overall leverage and profitability., • Provide orientation to all new laterals on issues related to PG (meetings, reports, resources, etc.), • Support and facilitate ongoing training and professional development of all PG lawyers., • Maintain MS Teams site so that the PG has access to all historical monthly meeting materials., • Encourage and support ongoing investments in PG culture, team building and esprit de corps. Specific Skills Required: • Thorough understanding of firm resources; techniques for compiling, analyzing, and presenting operational information, practice efficiency metrics, financial forecasts and profitability models while also understanding how to most effectively coordinate with all internal firm departments., • Strong administrative, management, and leadership capabilities, including the ability to work under limited general direction while providing operational, strategic, and tactical guidance to PGLs., • Ability to rapidly analyze issues, anticipate consequences, make decisions, and take action., • Provide visionary and strategic operational leadership coupled with technical and professional knowledge., • Extensive knowledge and expertise in all basic business functions of a law firm, including operations, process improvement, and analysis., • Ability to anticipate issues, identify alternatives, recommend and implement effective courses of action., • Ability to communicate complex information and ideas successfully and effectively to all levels of personnel, frequently without prior preparation., • Duties and responsibilities may be added, deleted, or changed at any time, formally or informally, orally or in writing, at the discretion of PGL/firm leadership. Knowledge, Skills and Abilities: • Bachelor’s degree in a business-related field from an accredited college or university is required., • At least 8-10 years of practice group management experience with a track record of increasing responsibilities is required - preferably with a large, multi-office law firm operating a practice group structure., • The ideal candidate will have advanced data analysis / financial forecasting skills, proven operational analysis acumen, solid project / program management experience, excellent communication skills, and a strong client-service focus., • Excellent interpersonal communication, written and verbal communication skills with critical thinking are required., • Demonstrated problem-solving skills in a timely manner. Ability to translate complex technical concepts for non-technical stakeholders is required., • Good customer service interaction is required., • Must be able to shift perspectives to see both the Technology Department’s and the end users’ goals and experiences., • Good judgment and ability to interact effectively with attorneys and firm personnel at all levels with a high degree of professionalism is required., • Must have the ability to prioritize and handle multiple priorities simultaneously., • Must have the ability to lead, by example, and work with staff and Firm management in a service-oriented, team environment., • Coachable, dependable, continuous learner that is excited about innovation in the legal industry. Proactive, self-directed, and comfortable juggling multiple client relationships., • Strong attention to detail and ability to handle and prioritize multiple tasks under deadlines. This is a hybrid role and will require on-site presence 3 days per week. The salary ranges for this position vary depending on the geographic location and other factors such as experience, internal equity, market data, and job-related considerations. The range for this position is from $175,000 - $250,000, with offers contingent upon the various factors. The firm’s compensation strategy includes not just a base salary but also comprehensive benefits such as healthcare, paid time off, discretionary merit bonuses, life and disability insurance, retirement plans and tailored learning opportunities. Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm’s offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.

Job description ABOUT US Founded in 2011, IICOMBINED has launched the global fashion eyewear brand GENTLE MONSTER, followed by the perfume brand TAMBURINS, dessert brand NUDAKE and the headwear brand ATiiSSU. Driven by continuous innovation and challenges, IICOMBINED continues its growth by developing brands that exemplify unparalleled beauty and unpredictable progressions. GENTLE MONSTER is a global fashion eyewear brand that sets eyewear trends worldwide through its unpredictable and innovative advancements. With each annual collection, GENTLE MONSTER unveils distinctive and creative products, delivering brand value through diverse initiatives, including unique spaces and campaigns that embody experimental and sophisticated aesthetics. TAMBURINS is a perfume brand that explores undefined territories of beauty. TAMBURINS merges storytelling inspired by scattered scenes of the world with sophisticated and delicate perfumery techniques to capture the essence of true fragrance. TAMBURINS is a brand dedicated to sensory communication beyond customary experience through content that reinterprets various artistic elements, including objects, paintings, and performances, within a narrative-driven, exhibition-style space. NUDAKE is an F&B brand that redefines dessert culture with its ‘Make New Fantasy’ ethos. It creates novel desserts by integrating elements of fashion and art, transporting consumers to a new fantasy. By experimenting with and creating content that diverges from conventional processes and norms, NUDAKE delivers a message to consumers beyond the F&B experience. ATiiSSU is a distinctive fashion headwear brand that presents timeless innovation through experimental design and its unique aesthetic worldview, changing the concept of category. “Timeless” represents classic details that transcend the passage of time, while “Issue” symbolizes innovative design that traverses the boundaries of fashion, ultimately redefining the fashion headwear category. Nuflaat is a tableware brand that brings bold, unexpected beauty to the dining experience. Blurring the boundaries between fashion objects and functional design, we redefine everything on the table. Through Nuflaat, everyday moments become extraordinary dining scenes—immerse yourself in a dining experience unlike any other. Key Responsibilities: • Deliver exceptional customer service by assisting customers with prescription eyewear, fittings, and adjustments., • Resolve customer concerns and provide tailored solutions to meet their needs., • Consistently achieve personal sales goals while supporting team sales objectives., • Contribute to a positive, team-oriented environment that fosters collaboration over competition., • Lead and motivate team members through coaching, development, and by setting a strong example., • Train staff to be knowledgeable in prescription products and adjustment techniques., • Support store operations and management duties as an Assistant Manager or Sales Supervisor., • Assist the Store Manager with workflow coordination, service standards, and team performance. Requirements: • NY State Ophthalmic Dispenser License – Required for this position, • High School Diploma or equivalent, • Proven management experience, with strong leadership and operational oversight skills, • Strong work ethic and a results-driven mindset, • Ability to organize, prioritize, and manage tasks efficiently in a fast-paced setting, • A team-oriented attitude and willingness to support and collaborate with others, • Flexible availability to work evenings, weekends, and holidays, • Ability to lift up to 40 lbs. as needed for store operations, • High school or equivalent (Required), • Customer service: 3 years (Preferred), • Optical: 2 years (Preferred) Job Type: Full-time Pay: $28.00 - $38.00 per hour Benefits: • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Education: • High school or equivalent (Required) Experience: • Customer service: 3 years (Required), • Optical: 2 years (Required) License/Certification: • New York Education Department Ophthalmic Dispenser License Ability to Commute: • New York, NY 10012

Assistant Store Manager Location NY - New York - Columbus Ave - 4603 Classification Full-Time Job Summary As an Assistant Store Manager (ASM), you support the Paper Source vision by providing customers with a place where they can find their own creativity and shop with us again and again. You enjoy working with people, are energized by your passion for helping customers and model excellent service every day. As the deputy to the store manager (SM), you focus on the look and consistent presentation of our stores, empowered to make decisions, ensuring the shopping experience for our customers is to their satisfaction. You communicate consistently with your store manager on your ideas to ensure this experience and drive this through our people, actively participating in team development. In your role, you ensure sales and profit through your ability to leverage resources which results in teams who can provide best in class service to our customers. As a leader, you work collaboratively with the team, inspiring creativity and ensuring you have a store where team members are happy and engaged doing what they enjoy: talking about and selling fun and creative products and services. • As an Assistant Store Manager (ASM), you ensure the smooth running of your store through your strong leadership and deployment of the store team., • Demonstrate effective ownership of key responsibilities to supervise and lead the store team and operations, ensuring smooth day-to-day routines & procedures. Hold the store team accountable for consistent standards appropriate for their position, addressing opportunities promptly and fairly. Manage developmental priorities within the team, ensuring well-rounded abilities and skill sets exist to meet the demands of the store and ensure that the potential of individual members is realized, working with the Store Manager, Area Manager, Regional Manager as needed., • As an Assistant Store Manager who supports the Sales Leads, Senior Sales Leads, and Customer Sales Associates, you will be expected to be a leader and put the proper emphasis on building an incredible team and creating positive employee experiences. Success will come from your engagement and accountability in the ongoing commitment to our store’s talent as you recruit, interview, train, and develop talented team members., • Support solid execution of associate rosters and schedules aligning with the budget and business needs so store scheduling is balanced and staffed to effectively and smoothly run the store, collaborating with Store Manager, Area Manager or Regional Manager as appropriate., • As an ASM you will continue to develop your leadership skills to effectively guide and direct the Sales Leads, Sr. Sales Leads, and Customer Sales Associates and to hold this team accountable to strong, consistent performance. You will continue to deliver results through the ability to effectively and strategically lead, supervise, motivate, and ensure accountability of your team to perform in a performance driven culture. What You Do • Ensure consistent, friendly and informed service to customers, first by the example you set and second by the training and delivery of best-in-class service by the store team., • Ensure a vibrant store through the execution of visual merchandising and replenishment standards, showing a commitment to maintaining a neat, tidy, shoppable and inviting presentation., • Drive top line sales by guiding the entire team to leverage key campaigns and services, such as new item launches, promotions, enterprise orders, etc., to actively hand sell and engage in conversation with every customer., • Partner and provide insight and ongoing feedback on associate achievements and/or performance concerns. As an Assistant Manager you will be expected to provide meaningful input for performance reviews, hiring decisions, associate promotions, and disciplinary decisions. Communicating examples and contributing to the creation of documentation as appropriate., • Develop the Sr. Sales Leads, Sales Leads, and Customer Sales Associates, through engagement and coaching; work with the team by providing performance feedback to assess and focus on individual strengths, and when associates’ interests align, work to train and advance their potential for career pathing within the company. Provide coaching through their experiences, observations and examples with associates, and play an active role to assess when performance merits to recommend the associate for further development in the store., • Assess the store from the customer’s perspective and use insight to seek and influence improvements., • Drive results during assigned Manager on Duty (MOD) segments by delivering sales and behaviors that meet the store’s performance targets and coaching other store team leaders to develop MOD skills., • Ensure the achievement of sales goals and deliver operational excellence to maximize efficiency and minimize loss through timely execution of all processes., • Ensure compliance to Company standards as it pertains to safety, customer experience and all store operations, including asset protection (controlling shrink, expense, and payroll)., • Communicate with your store team respectfully and with urgency on key issues and messages, creating a culture that demonstrates the values of the company., • Open and close the building, ensuring the safety of our employees and customers., • Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing). Knowledge & Experience • Exhibit solid product knowledge and strong understanding of the current trends., • Enthusiasm for the product is reflected in the excellent standards of service for the local community., • Experience in managing and developing employees at all levels., • Effective organization, planning and prioritization of workload., • Able to delegate and work through others., • Ability to communicate effectively and comfortably., • Experience building collaborative and productive working relationships at all levels., • Consistently deliver honest and constructive feedback., • Demonstrate passion about customer service and knowledge and/or a desire to learn about our brand/products., • Minimum of two years of supervisory experience in a retail environment. Expected Behaviors • Prioritize customer experience above all else., • Commit to and develop associates., • Execute visual merchandising and replenishment standards flawlessly., • Drive results through thoughtful development., • Provide feedback, coaching and development., • Can empathize with and understand people., • Enjoy working with people and engaging with others., • Demonstrate collaboration and ability to adjust style to meet individual needs., • Provide clear directions, monitor progress and provide appropriate feedback when running the store., • Understand key financial indicators and make good decisions to drive positive results., • Solve problems through good decision making, including in ambiguous situations., • Know the most effective and efficient processes to get things done with a focus on continuous improvement., • Motivate a team of people through engagement, focused dialogue and feedback., • Is open to feedback and can reflect on this insight to develop and grow., • Show adaptability and work with a sense of urgency all the time. Notes An employee in this position can expect a hourly rate starting at $20.00.

We are looking for a talented Designer to join our Men’s Underwear and Sleepwear design team. This individual will help design and manage different distribution levels and multiple Underwear assortments. The Designer will lead our brand partnership for approvals and brand identity. They will create print and pattern, develop sketches, and CAD recoloring’s. They will also work on creating tech packs in PLM/Centric, organizing charts, and keeping track of samples. We are looking for a great team player and someone who thrives in a fast-paced environment. Responsibilities: • Produce unique designs and research new technology/innovations for comfort/performance underwear & Sleepwear, • Create/update design tech packs in PLM/Centric, • Manage calendar dates based on various product lines, • Communicate with overseas factories, • Review and assess development/production samples - checking for quality, and design details, • Manage CAD pages for presentations and Brand approval, • Review all proto and PPS samples that come in daily- checking for quality, spec, and design details, • Work with the Sales team to help service any cad and sample needs, • Create color palettes and trend ideas per season, • Multitask and provide quick design updates based on customer needs, • Research concept, color, mood, & styling through forecasting/trend services. Shop stores, develop and adjust ideas to fit particular brand/market in accordance with the design calendar. Qualifications: • 4 years of apparel Design experience, • Bachelor’s degree preferred, • Advanced experience in Illustrator, • Microsoft Excel and Outlook experience, • PLM/Centric experience is a plus, • Browzwear/3D Design experience is a plus, • Strong organizational and communication skills Annual salary range starting at $70,000 The disclosed salary range is commensurate with experience and does not reflect the total compensation package. Our associates have access to other valuable benefits that our Human Resources team is happy to share with candidates during the interview process.

This position pays between $90,000 to $150,000 depending on experience. FreshRealm At FreshRealm, we aspire to be the most optimized fresh meals solutions platform in the world. Fresh meals are our focus, and we are passionate about transforming this rapidly growing category, bringing fresh to everyone, every day, everywhere. FreshRealm develops, sources, commercializes and assembles fresh meals, including meal kits, ready-to-heat and ready-to-cook offerings. We partner with leading direct-to-consumer brands, national grocers, and top convenience, club, and food service companies to deliver the very best meals to their customers. Our customer’s success is our success. If you are a growth-minded leader who thrives in an entrepreneurial environment at a company transforming an industry, FreshRealm is the perfect fit for you. General Job Description The FreshRealm Business System (RBS) will be an integral part of the way we run our manufacturing sites & functional areas and serve every customer, every day, everywhere. Under the direction of the Vice President RBS, this role has a mission to focus on creating, supporting and assisting the improvement efforts tied to the company’s most critical business processes. Primary areas of focus will be the improvement within of our manufacturing site. Deep analyzing of processes, diagnosing operational challenges, and implementing process and system changes to drive continuous improvement and breakthrough performance. Our operating model’s goal is to positively impact our results and culture by establishing standards, institutionalizing daily management processes, adopting consistent problem solving methods and learning by doing. As part of the RBS program of Lean Management, the candidate will build an action plan to implement tools, identify opportunities and launch processes at the site level. In addition, this role will develop the kaizen and project funnel prioritizations for the sites he/she is responsible for and ultimately is part of the team that defines the lean culture and activities/change management programs to embed in the organization. The candidate will drive implementation of the RBS including daily management, metrics, and problem solving cadence. He/she will work with the sites to address KPI’s and alignment to CVD (core value drivers) implementing lean tools and training programs to enable problem solving/action planning. This position will also drive the implementation of lean principles and practices, serve as a benchmark for FreshRealm’s achievements, and ensure a common roadmap for continuous improvement and workforce development. Major Duties And Responsibilities • Assist site and functional leadership in the development of an RBS Roadmap (i.e., how to use the RBS tools to drive sustainable improvement into all parts of our business and making it a way of life). Be an integral part of FreshRealm’s team that designs and creates the infrastructure to make the RBS a benchmark in the industry., • Lead, facilitate and co-facilitate targeted, kaizen events, improvement workshops and projects that are tied to our Key Performance Indicators (KPI) to drive significant sustainable business results across the organization by leveraging Lean tools, people skills, and change management processes. Ensure successful kaizen events by installing and ensuring compliance to the kaizen process (includes; (1) planning of kaizens through a funnel process tied to GD, KPIs, and business needs, (2) kaizen execution and (3) sustainment of kaizens), • Work closely with cross functional teams to proactively identify gaps and systematic opportunities for improvement (OFI) for the assigned plant and define and drive them through to completion as effectively and quickly as possible utilizing lean toolsets., • Partner with all functions at the site to identify and create world class processes throughout the organization and define process capabilities, assess gaps and develop gap closure plans., • Train and lead effective problem solving methods from plant leadership to line associates., • Build and deliver breakthrough levels of improvement in process capability, reengineer business processes to reduce cost and increase productivity, and attain world-class levels of quality., • Define and implement process improvements on key initiatives that result in significant improvements in service delivery, increasing organizational effectiveness., • Mentor, influence and develop potential lean practitioner candidates through their Kaizen events and projects driving business change, • Engage the plant team in setting specific goals around Lean initiatives. This includes working with leadership to drive lean daily management in key areas of Safety, Quality, Delivery, Cost and People., • Facilitate, train, and coach team members in the use of the Business System tools (Lean Six Sigma tools)., • Identify and share best practices across the organization; incorporate benchmarks and best practices from other FreshRealm locations., • Prior experience with deploying lean methods in operations and functions., • Experience leading and developing training, processes and systems using kaizens, Problem solving, X Matrix, daily management and lean toolsets., • Ability to create, lead, manage, and coordinate multiple kaizens and projects simultaneously, • Ability to work both as a member of a team, a team leader or as a Kaizen event leader, • Led and participated in developing and managing KPIs preferred., • Very customer focused with a strong ability to influence and communicate effectively at all levels of the organization from senior site management to hourly employees., • Active, aggressive, externally focused and future-oriented, • Independent worker, capable of operating in a fast-moving, ever changing environment and able to effectively deal with difficult situations., • Possess strong functional experience and commercial business acumen, • Excellent training, consulting and change management skills, • Keen listener, open-minded, and have strong interpersonal skills and the intellectual horsepower to establish deep relationships all levels, • Quick study who can rapidly adapt to FreshRealm’s culture and gain the confidence of the organization., • Visibly demonstrates a sense of urgency and strong personal ownership to business performance, • Hands-on and detail-oriented but also able to see the big picture., • 7+ years of relevant business experience, • Bachelor’s degree, preferably in a related discipline. MBA is a plus., • Manufacturing sector with directly related experience in a business to business environment., • High degree of proficiency with Microsoft Office Suite, Power BI, ERP System(s),, • Green Belt or higher certification preferred, • Project Management (PMP) certification preferred, • Comprehensive benefits package for full-time employees including medical, dental, vision, pet insurance and legal insurance., • 401(k) with company match that is immediately vested, • Life and ADD insurance, • Opportunities for career growth with a dynamic company We believe that ACTIONS speak louder than words and our company values align to those ACTIONS. In Our Daily Work, This Looks Like • ACCOUNTABILITY: Set clear objectives and prioritize your tasks Hold yourself and your teams accountable for meeting deadlines Learn from your mistakes and use it as a learning opportunity to improve next time, • CURIOSITY: Collaborate with others and explore different perspectives when accomplishing a task or solving a problem Set learning goals for yourself and your team, and have a growth mindset: read books, subscribe to magazines, listen to podcasts, ask for recommendations, etc., on how to grow professionally and personally Don’t slap a band-aid on a problem – dig deep and determine the root cause of an issue, • TRANSPARENCY & HONESTY: Maintain open and consistent communication. Admit mistakes and take ownership Document decisions to help avoid misunderstandings, • INNOVATION: Work with the end-user in mind and create solutions that will add value Question existing norms, assumptions, and best practices Experiment and take calculated, data-driven risks, • OBJECTIVENESS: Utilize data and make data-driven decisions at every opportunity, • NIMBLENESS: Utilize time management to help stay focused and on task with urgency Continuously evaluate the effectiveness of current strategies and make adjustments accordingly Delegate and trust others to handle specific responsibilities with resources and support

COMPANY OVERVIEW: Icelandic Provisions is an early-stage growth company that provides essential nutrition rooted in the Nordic Food Philosophy. The flagship product, dairy Skyr, is the only authentic Icelandic Skyr brand in the United States that uses heirloom Skyr cultures and the original recipe that is beloved across Iceland. The Nordic way of life is not only deeply rooted in the quality of the Icelandic Provisions’ products but runs deep in the organizational culture through the WÁOO (pronounced WOW!) values. When we are attracting talent to join our growing organization, a natural question we ask is whether the candidate brings the “wáoo” factor? We describe is as: Welcoming, Ámbitious, Optimistic, and On with the butter! With a strong consumer and business base to build on, we are looking for product-obsessed, passionate individuals who are energized about rapid growth and achievement and want to be a part of the happy, healthy cultural movement that we are leading. We believe in putting best-in-class products in the market and take pride in what we are building, “making everything count” along the way. POSITION OVERVIEW: We are seeking a highly analytical and collaborative Demand Planning Manager to lead the demand forecasting process and ensure alignment between sales, supply chain, and operations teams. This role is responsible for building accurate demand forecasts, managing S&OP cycles, and driving continuous improvement in forecasting tools, processes, and cross-functional communication. KEY JOB RESPONSIBILITIES: • Own the demand consensus planning process and develop accurate forecasts using SPINS, Nielsen and shipment data, business intelligence, promotions, and customer insights, • Lead monthly S&OP, including customer demand reviews, supply and executive meetings with the leadership team to review KPIs and align on the locked forecast., • Partner with supply planning, logistics, and operations to ensure inventory and capacity align with demand signals., • Monitor forecast accuracy and bias; identify trends, risks, and opportunities, and recommend actions to improve performance., • Maintain and optimize demand planning systems (e.g., NetSuite, Modus, Parabola, etc)., • Build and track KPIs such as forecast accuracy, bias, service level, and inventory health., • Support new product launches, discontinuations, and promotional activities through scenario planning and forecast modeling., • Manage and mentor a team (if applicable), fostering analytical rigor and cross-functional collaboration., • Provide ad hoc analysis as needed to connect the volume and gross sales demand plans into other Operations functions. JOB QUALIFICATIONS: • Bachelor’s degree in supply chain, Business, Statistics, or related field; advanced degree a plus., • Minimum of 5+ years of experience in demand planning, forecasting, or supply chain management, preferably in CPG or food/beverage., • Strong analytical skills with advanced proficiency in Excel and demand planning systems (experience with NetSuite, Modus, or similar preferred)., • Solid understanding of S&OP processes, forecasting methodologies, and inventory management., • Excellent communication skills with the ability to influence cross-functional partners., • Detail-oriented with a continuous improvement mindset. COMPETENCIES: • Strategic and analytical thinking, • Ability to balance big-picture planning with executional detail, • Strong collaboration and facilitation skills, • Data-driven decision-making, • Results-oriented and proactive problem-solver ORGANIZATIONAL QUALIFICATIONS: The ideal candidate for any role within Icelandic Provisions needs to align to the values by exemplifying WÁOO (pronounced WOW!) in the way that they lead. We will naturally be assessing for the “wáoo” factor (i.e., did they “wáoo” you and will they “wáoo” others?) Here’s how we describe it: Welcoming, Ámbitious, Optimistic, On with the butter! • WELCOMING - Food is one of the greatest connectors we have as humans. In the English language the word “companion,” in Spanish the word “companero,” in Italian the word “compagno,” and in French the word “copain” all come from the Latin meaning “with whom one eats bread.” We love this because we are a provisions company, and we value and embrace how food brings us together. So, it’s only natural that we look for talent that is hospitable and welcoming, treating and accepting others in a way that is consistent with the culture at IP., • AMBITIOUS - We have big dreams. We are eager, brave, passionate and love to punch above our weight. We compete in one of the most competitive categories in the consumer-packaged goods retail landscape and we are a small and mighty team. We are seeking individuals who are smart, entrepreneurial, and energized by charging toward a common goal to join our team., • OPTIMISTIC - We are a glass half full company. Iceland is regarded as one of the happiest countries on earth despite being dark for much of the year.We are looking for individuals who are focused on the upside, shy away from negativity, and know how to persevere no matter what the circumstances are., • ON WITH THE BUTTER! - Put simply we do not like to dilly-dally. We connect dots, move, and then move on. There is an Icelandic phrase that is used to encourage people to get on with it called “áfram með smjörið” which literally translates as “get on with the butter.”We are seeking individuals who know how to make informed decisions and then quickly action them. YOU’RE AN IDEAL CANDIDATE IF... • You think working in a fast paced, ever changing, entrepreneurial environment is exciting, • You believe there is always a better way. You ask lots of questions, actively seek the opinions of others and love working collaboratively, • You are a “Swiss Army Knife” of talents and are comfortable with the often fluid, changing environment of a startup and want to make a positive and lasting impact, • The unknown, the ill-defined or the uncharted motivates you, • You are looking for a work environment without a lot of hierarchy, you like empowerment and have a “roll up your sleeves” mentality, • You have strong analytical skills balanced with a great sense of logic and pragmatism when it comes to problem solving, • You are self-aware, you pay attention to organizational dynamics, and you are comfortable pacing how you influence and drive organizational change, • You are both a doer and an optimist WHAT ICELANDIC PROVISIONS OFFER: • Exciting work environment in a small team and a great deal of autonomy, • Flexibility to work remotely or in our New York City offices, • Competitive benefits package including health, dental, vision insurance and 401k matching, • Flexible paid time off allowing to manage your time as it works for you, • Delicious Skyr available (for free) in the office

This position pays between $170,000 to $190,000 plus bonus depending on experience. At FreshRealm, we aspire to be the most optimized fresh meals solutions platform in the world. Fresh meals are our focus, and we are passionate about transforming this rapidly growing category, bringing fresh to everyone, every day, everywhere. FreshRealm develops, sources, commercializes and assembles fresh meals, including meal kits, ready-to-heat and ready-to-cook offerings. We partner with leading direct-to-consumer brands, national grocers, and top convenience, club, and food service companies to deliver the very best meals to their customers. Our customer’s success is our success. If you are a growth-minded leader who thrives in an entrepreneurial environment at a company transforming an industry, FreshRealm is the perfect fit for you. General Job Description The Realmians Business Systems (RBS) will be an integral part of the way we run our manufacturing sites & functional areas and serve every customer, every day, everywhere. Under the direction of the Vice President (RBS), this role has a mission to focus on creating, supporting and assisting the improvement efforts tied to the company’s most critical business processes. Primary areas of focus will be the improvement of all Functions including Supply Chain, Operations, Business Development, Marketing, Human Resources, Information Technology, Finance, and Legal. Deep analyzing of processes, diagnosing operational challenges, and implementing process and system changes to drive continuous improvement and breakthrough performance. Our operating model’s goal is to positively impact our results and culture by establishing standards, institutionalizing daily management processes, adopting consistent problem solving methods and learning by doing. As part of the RBS program of Lean Management, the candidate will build an action plan to implement tools, identify opportunities and launch processe. In addition, this role will be part of the team that defines the lean culture and activities/change management programs to embed in the organization. The candidate will drive implementation of the RBS including daily management, metrics, and problem solving cadence. He/she will work with all the functions to address KPI’s and alignment to CVD (core value drivers) implementing lean tools and training programs to enable PSP/action planning. This position will also drive the implementation of a lean certification program. This certification program will provide the path to ensure the application of recognized standards for lean principles and practices, serve as a benchmark for FreshRealm’s achievements, and ensure a common roadmap for continuous improvement and workforce development. The position can be remote but requires at least 50% travel based on location. Major Duties and Responsibilities • Assist the leadership in the development and execution of an RBS Roadmap (i.e., how to use the RBS tools to drive sustainable improvement into all parts of our business and making it a way of life). Be an integral part of FreshRealm’s team that designs and creates the infrastructure to make the RBS a benchmark in the industry., • Lead, facilitate and co-facilitate targeted, kaizen events, improvement workshops and projects that are tied to our Strategy Deployment (SD) and Key Performance Indicators (KPI) to drive significant sustainable business results across the organization by leveraging Lean tools, people skills, and change management processes. Ensure successful kaizen events by installing and ensuring compliance to the kaizen process (includes; (1) planning of kaizens through a funnel process tied to SD, KPIs, and business needs, (2) kaizen execution and (3) sustainment of kaizens), • Work closely with cross functional teams to proactively identify gaps and systematic opportunity for improvement (OFI) and define and drive them through to completion as effectively and quickly as possible utilizing lean toolsets., • Partner with all functions to identify and create world class processes throughout the organization and define process capabilities, assess gaps and develop gap closure plans., • Train and lead effective problem solving., • Build and deliver breakthrough levels of improvement in process capability, reengineer business processes to reduce cost and increase productivity, and attain world-class levels of quality., • Define and implement process improvements on key initiatives that result in significant improvements in service delivery, increasing organizational effectiveness., • Mentor, influence and develop potential lean practitioner candidates through their Kaizen events and projects driving business change, • Engage the operational teams in setting specific goals around Lean initiatives. This includes working with leadership to drive lean daily management in key areas of Safety, Quality, Delivery, Cost and People., • Facilitate, train, and coach team members in the use of the Business System tools (Lean tools)., • Identify and share best practices across the organization; incorporate benchmarks and best practices from other FreshRealm functions., • Prior experience with deploying lean methods in operations and functions., • Experience leading and developing training, processes and systems using kaizens, A3 Problem solving, X Matrix, daily management and lean toolsets., • Ability to create, lead, manage, and coordinate multiple kaizens and projects simultaneously, • Ability to work both as a member of a team, a team leader or as a Kaizen event leader, • Lead and participated in developing and managing KPIs preferred., • Very customer focused with a strong ability to influence and communicate effectively at all levels of the organization from senior site management to hourly employees., • Driven, determined, externally focused and future-oriented, • Independent worker, capable of operating in a fast-moving, ever-changing environment and able to effectively deal with difficult situations., • Possess strong functional experience and commercial business acumen, • Excellent training, consulting and change management skills, • Keen listener, open-minded, and have strong interpersonal skills and the intellectual horsepower to establish deep client relationships all levels, • Quick study who can rapidly adapt to FreshRealm’s culture and gain the confidence of the organization., • Visibly demonstrates a sense of urgency and strong personal ownership to business performance, • Hands-on and detail-oriented but also able to see the big picture., • 10+ years of relevant business experience, • Bachelor’s degree, preferably in a related discipline. MBA is a plus., • Manufacturing sector with directly related experience in a business to business environment., • High degree of proficiency with Microsoft Office Suite, Power BI, ERP System(s),, • Green Belt or higher certification preferred, • Project Management (PMP) certification preferred, • Comprehensive benefits package for full-time employees including medical, dental, vision, pet insurance and legal insurance., • 401(k) with company match that is immediately vested, • Life and ADD insurance, • Opportunities for career growth with a dynamic company We believe that ACTIONS speak louder than words and our company values align to those ACTIONS. In Our Daily Work, This Looks Like: • ACCOUNTABILITY: Set clear objectives and prioritize your tasks Hold yourself and your teams accountable for meeting deadlines Learn from your mistakes and use it as a learning opportunity to improve next time, • CURIOSITY: Collaborate with others and explore different perspectives when accomplishing a task or solving a problem Set learning goals for yourself and your team, and have a growth mindset: read books, subscribe to magazines, listen to podcasts, ask for recommendations, etc., on how to grow professionally and personally Don’t slap a band-aid on a problem – dig deep and determine the root cause of an issue, • TRANSPARENCY & HONESTY: Maintain open and consistent communication. Admit mistakes and take ownership Document decisions to help avoid misunderstandings, • INNOVATION: Work with the end-user in mind and create solutions that will add value Question existing norms, assumptions, and best practices Experiment and take calculated, data-driven risks, • OBJECTIVENESS: Utilize data and make data-driven decisions at every opportunity, • NIMBLENESS: Utilize time management to help stay focused and on task with urgency Continuously evaluate the effectiveness of current strategies and make adjustments accordingly Delegate and trust others to handle specific responsibilities with resources and support, • SUCCESS THROUGH OUR CUSTOMERS: Know your audience and the type of work they expect to receive as the end-result of a project, initiative, or task Seek feedback at different stages to ensure you’re on the right track Foster collaboration among cross-functional teams to ensure you’re providing the best experience and service to our consumers

Job Summary: Join our dynamic team as a Performance Coach in a corporate wellness center setting! We are dedicated to helping our clients achieve their health and wellness goals through customized fitness programs, engaging group classes, and one-on-one training. If you're passionate about fitness and driven to make a difference, this is the perfect opportunity for you. Responsibilities: • Monitor exercise participants to ensure safety and adherence to workout plans., • Lead and instruct diverse group exercise classes, catering to various fitness levels., • Conduct fitness assessments, prescribe personalized exercise plans, and design effective workout programs for a wide range of clients, including high-risk populations., • Offer one-on-one consultations, personalized training, and motivation to help clients succeed in their fitness journeys., • Assist in covering tasks that carry out the plans to implement incentive, health promotion, and other specialty programs, with the goal of driving engagement, • Manage administrative tasks related to fitness facility operations., • Assist with additional duties as assigned to ensure smooth day-to-day operations. Qualifications: • Bachelor’s Degree in Exercise Science, Kinesiology, or a related field., • Current certification from a nationally accredited industry association such as NASM, ACSM, NSCA, ACE is required, • Current CPR/AED/First Aid certification is required., • Proven experience in leading and teaching group exercise classes., • Excellent interpersonal and communication skills with an outgoing personality, strong customer service abilities, and a talent for building lasting client relationships., • Minimum of 3+ years of industry experience or 2+ years of Exos experience. Per pay transparency requirements, the compensation for this position ranges from $18.50/hour to $38.00/hour. Minimum rates may vary based on local wage laws. Pay is dependent on factors including site location, specialty, certifications and work experience as well as other business needs. Exos offers a comprehensive benefits package for all full time employees (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off. Additionally, Exos offers a variety of part time benefits (subject to eligibility requirements). WHO WE ARE For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond. Simply put, we “get you ready” for the moments that matter — whether that’s striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development. We’ve never been the type to accept the status quo. We’re all about studying, learning, innovating, and making waves. And we feel that it’s our responsibility to help others because we know there’s a better way. That better way is Exos Readiness. We are an equal opportunity employer EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities. Learn more here:

Job Summary: Join our dynamic team as a Performance Coach in a corporate wellness center setting! We are dedicated to helping our clients achieve their health and wellness goals through customized fitness programs, engaging group classes, and one-on-one training. If you're passionate about fitness and driven to make a difference, this is the perfect opportunity for you. Responsibilities: • Monitor exercise participants to ensure safety and adherence to workout plans., • Lead and instruct diverse group exercise classes, catering to various fitness levels., • Conduct fitness assessments, prescribe personalized exercise plans, and design effective workout programs for a wide range of clients, including high-risk populations., • Offer one-on-one consultations, personalized training, and motivation to help clients succeed in their fitness journeys., • Assist in covering tasks that carry out the plans to implement incentive, health promotion, and other specialty programs, with the goal of driving engagement, • Manage administrative tasks related to fitness facility operations., • Assist with additional duties as assigned to ensure smooth day-to-day operations. Qualifications: • Bachelor’s Degree in Exercise Science, Kinesiology, or a related field., • Current Personal Trainer certification from a nationally accredited industry association such as NASM, ACSM, NSCA, ACE is required, • Current CPR/AED/First Aid certification is required., • Proven experience in leading and teaching group exercise classes., • Excellent interpersonal and communication skills with an outgoing personality, strong customer service abilities, and a talent for building lasting client relationships., • Minimum of 1+ years of industry experience; internship experience will be considered. Per pay transparency requirements, the compensation for this position ranges from $22.00/hour to $38.00/hour. Minimum rates may vary based on local wage laws. Pay is dependent on factors including site location, specialty, certifications and work experience as well as other business needs. Exos offers a comprehensive benefits package for all full time employees (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off. Additionally, Exos offers a variety of part time benefits (subject to eligibility requirements). WHO WE ARE For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond. Simply put, we “get you ready” for the moments that matter — whether that’s striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development. We’ve never been the type to accept the status quo. We’re all about studying, learning, innovating, and making waves. And we feel that it’s our responsibility to help others because we know there’s a better way. That better way is Exos Readiness. We are an equal opportunity employer EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities. Learn more here:

Customer Experience Operations Manager Location: New York, NY (On-site) Department: Customer Experience / Operations / Product Reports To: COO / Head of Operations Company Description Swish Breaks is the fastest-growing sports entertainment and live shopping company built by a team of passionate sports enthusiasts. With 80+ employees and over 90,000 orders fulfilled each month, we’re redefining the sports collectibles experience through live-streamed entertainment, world-class ops, and an incredible customer community. As we scale, we are investing heavily into the customer experience side of the business — developing better systems, tighter feedback loops, new tools, and an elite support operation that matches the pace of our growth. Role Description We are seeking a Customer Experience Operations Manager to build, own, and scale Swish Breaks’ customer experience function from the ground up. This is a foundational, highly cross-functional role — you will work closely with Operations, Product, Engineering, and Leadership to design the full end-to-end customer journey across support, issue resolution, product improvement, and overall experience. You will be the first dedicated leader in this function, responsible for building the systems, structure, and processes that enable Swish Breaks to deliver the best customer experience in the live shopping industry. As the function scales, you will also have the opportunity to build and lead a small team (1–2 people initially). This role is on-site in New York, NY. Key Responsibilities Customer Experience Strategy & Ownership • Build the full customer support and success strategy from scratch, • Own the design of end-to-end customer workflows, from ticket handling to escalations, • Create systems and processes that ensure consistently high customer satisfaction, • Work daily with the Operations team to identify root causes of issues and eliminate friction, • Partner closely with Product & Engineering to design tools, features, and improvements based on customer feedback, • Translate customer pain points into actionable insights for senior leadership, • Select and implement support tools, ticketing systems, macros, automations, and reporting frameworks, • Develop internal documentation, knowledge bases, and standard operating procedures, • Personally handle top-tier issues, escalations, and unique customer situations, • Improve issue resolution speed and accuracy through structured processes, • Potential to hire and manage 1–2 customer support specialists as demand grows, • Train, coach, and develop team members to uphold Swish-level service standards Qualifications Required • 3–7+ years of experience in customer success, customer support, or CX operations, • Experience building processes, systems, or CX infrastructure from scratch, • Strong operational mindset with the ability to design scalable workflows, • Excellent written and verbal communication skills, • Empathetic, customer-obsessed, and solutions-oriented, • Experience working cross-functionally with Product, Engineering, and Operations, • Ability to thrive in a fast-paced, ambiguous, rapidly evolving environment, • Experience in e-commerce, live shopping, marketplaces, or high-volume support environments, • Prior experience selecting or implementing CX tools (Zendesk, Gorgias, Intercom, etc.), • Startup or early-stage company experience Compensation Salary range: $70,000 – $110,000, depending on experience. What We Offer • Opportunity to build an entire customer experience function from the ground up, • A dynamic, energetic environment in a rapidly growing sports entertainment company, • Collaboration with senior leadership and cross-functional teams, • Room for future team-building and leadership expansion, • Competitive compensation and growth opportunities, • Competitive benefits offerings

Assistant Plant Manager Linden, NJ Full-time, Onsite (First Shift) $75,000–$85,000 base salary + performance bonus Typically 5:30 AM–3:30 PM, with occasional weekend coverage (Sun–Thurs or Tues–Sat rotation) About the Opportunity An established industrial production facility specializing in high-volume textile and uniform services is seeking a hands-on Assistant Plant Manager to join its leadership team. This role supports a 100+ year-old, fast-growing organization recognized for innovation, quality, and operational excellence. The ideal candidate will be a driven, organized leader with a proven background in plant operations and team development within a high-throughput production or service environment. Key Responsibilities • Oversee daily production activities, ensuring output, quality, and customer delivery standards are consistently met., • Supervise multiple Production Supervisors and department leads across shifts to maintain workflow efficiency and accountability., • Monitor and report on production metrics, performance, and any operational issues impacting output or service., • Lead workforce planning, including hiring, scheduling, training, and performance management for production teams., • Coach and mentor supervisors and team members to build internal talent and prepare staff for promotion opportunities., • Maintain compliance with safety regulations (OSHA, labor laws, and company policies), ensuring a clean and safe work environment., • Collaborate cross-functionally with maintenance, logistics, and customer service teams to resolve operational challenges quickly., • Manage labor costs and production budgets, identifying opportunities to improve efficiency and reduce waste., • Maintain strong communication with internal teams and external clients to uphold service quality and resolve any escalated issues., • Drive a culture of continuous improvement through proactive problem-solving, workflow optimization, and data-driven decision-making. Requirements • Minimum 5 years of supervisory or 1+ year of managerial experience in a high-volume plant or production environment., • At least 2 years of customer service or client-facing experience handling service-related demands., • Proven understanding of production workflow, scheduling, and team coordination., • Proficiency with Microsoft Office (Word, Excel, Outlook) and general computer literacy for reporting and communication., • Strong leadership and communication skills with the ability to motivate teams in a fast-paced environment., • Familiarity with safety compliance, OSHA standards, and workplace regulations., • Bilingual (English/Spanish) preferred.

Job Title: Operations Supervisor Department: Operations Reports To: Service Center Manager FLSA Status: Exempt Location: Jersey City, NJ Shift Days: Monday to Friday or Sunday thru Thursday with some Weekends depending on freight levels. Shift Hours: Being flexible on both shifts is key as the ideal candidate will need to work between 8 - 10 hours per day on either day or night shift. SUMMARY: At Daylight we owe our success to the efficiency of our organizational processes. To help maintain and grow this standard, we’re seeking an experienced operations manager to oversee daily activities. As an ideal candidate, you’ll have a sharp business mind and proven success managing multiple departments within the operation toward maximum productivity. You’ll be highly skilled in employee relations, operational metrics, and overall coaching as stablished leader. Additionally, you’ll display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your team. Your ultimate responsibility is to increase our operational efficiency within Daylight Transport, as we continue to learn, innovate and succeed together. RESPONSIBILITIES: • Manages all employee work schedules and time off requests., • Closely works with the Assistant Manager and/or Service Center Manager to ensure alignment in meeting daily/weekly/monthly and yearly business objectives., • Maintain constant communication with upper management, staff, and vendors to ensure proper operations of the service center., • Develop, implement, and maintain quality assurance protocols., • Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity., • Actively pursue strategic and operational objectives., • Ensure operational activities remain on time and within a defined budget., • Conducts daily inspections to ensure compliance with local state, federal safety regulations, as well as OSHA in conjunction with the safety team., • Strive for continuous improvement in all areas of service center operations., • Knowledge of Truckmate system and any other computer/internal freight monitoring systems used., • Diligently monitors freight movement., • Makes quick and informed decisions based on the volume levels and communicates schedule to affected employees by using manpower worksheet., • Works assigned shift/s as needed, must be available to work depending upon customer pickup and delivery schedules., • Monitors and evaluates the safety of each employee daily, trains on safety processes as needed., • Keeps strategic relations with Linehaul operations to monitor freight movement., • Manages, assigns employees around the dock to ensure proper utilization and development of employees, equipment, loading and unloading while meeting Daylight’s and customer expectations., • Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation of career development plans through Catalytic Coaching for all direct reports and problem resolution., • Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service., • Partner with cross-functional support teams in improving the proprietary tools and systems. SUPERVISORY RESPONSIBILITIES – Yes. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE – High School diploma or General Education degree (GED) required. Preferred of three (3) to five (5) -year of leading Management experience and/or training. LANGUAGE SKILLS - Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization. MATHEMATICAL SKILLS - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. REASONING ABILITY- Apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Must possess analytical skills and ability to think quickly. OTHER SKILLS/QUALIFICATIONS - Computer literate, PC and mainframe; Previous forklift experience a plus, must be able to have a flexible work schedule in order to meet customer pickup and delivery schedules. Proficiencies with all Microsoft working tools (Outlook, Excel, Word, etc.) PHYSICAL DEMANDS- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to walk/stand; use hands to finger or feel; and reach with hands and arms. The employee is required to speak or hear. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work place environment is usually high to moderate, ability to withstand severe weather conditions as the environment is a typical warehouse environment, in which you may experience extreme cold and/or extreme heat. Daylight Transport is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

Title: Ecommerce Director Location: Hybrid (NYC – 3 days in office) Salary: $155,000 per year base + benefits Industry: Retail Brief Overview: The Ecommerce Director will lead and scale our online retail channel, driving revenue growth, brand engagement, and customer acquisition across all digital platforms. This role oversees day-to-day ecommerce operations, digital merchandising, customer experience, performance marketing alignment, and site optimization. The ideal candidate has deep experience in fashion or apparel retail, strong analytical skills, and a passion for building a seamless, brand-forward online shopping experience. Job Responsibilities: • Develop and execute a comprehensive ecommerce strategy that delivers revenue, margin, and customer growth goals., • Lead and mentor the ecommerce team; collaborate closely with merchandising, creative, marketing, operations, and customer service teams., • Own ecommerce KPIs (traffic, conversion, AOV, CAC, CLV, return rate, etc.) and consistently report performance to executive leadership., • Oversee digital merchandising, navigation, product presentation, and onsite content to ensure accuracy and compelling storytelling., • Plan and execute seasonal online product launches, collections, and promotional campaigns., • Work with creative teams to uphold brand identity, visual direction, and tone of voice across the digital storefront., • Collaborate with supply chain and warehouse teams to optimize inventory forecasting, fulfillment efficiency, shipping methods, and returns processes., • Monitor and improve customer service performance, policies, and communications. Job Requirements: • 7+ years of ecommerce leadership experience; apparel, retail, or fashion brand experience strongly preferred., • Proven track record of scaling DTC ecommerce revenue and improving conversion metrics., • Strong analytical mindset; proficiency with platforms such as Google Analytics, Shopify/Magento/SFCC/BigCommerce, Klaviyo/Iterable, and A/B testing tools., • Understanding of digital merchandising, UX/UI principles, SEO, and performance marketing., • Excellent project leadership, communication, and cross-functional collaboration skills., • Ability to balance creative brand focus with data-driven performance decision-making.

About TraxNYC TraxNYC is one of New York City’s leading custom jewelry houses, serving global clientele with premium gold, diamond, and luxury timepiece designs. Our brand thrives on precision, creativity, and execution at the highest level — and we’re now seeking a driven, versatile professional to help us elevate our customer experience and internal operations. The Role We’re hiring a Customer Service & Operations Specialist — someone who does far more than just answer phones. You’ll act as the bridge between our clients, sales team, and production departments, ensuring every customer interaction reflects the excellence our brand is known for. This role is ideal for someone who is: • Career-focused, not clock-focused., • Solution-oriented, not excuse-oriented. Key Responsibilities • Handle all client communications (calls, emails, reviews) with precision, calm, and clarity., • Support high-end sales clients with order updates, logistics, and after-sales service., • Collaborate directly with the Sales Manager and team leads to strengthen processes., • Track and follow up on production and repair timelines with accuracy and urgency., • Identify recurring client issues and propose operational improvements., • Assist with CRM management, documentation, and cross-department coordination., • 1+ years of jewelry or luxury industry experience (required for top consideration)., • Strong communication and written skills, with a professional, composed presence., • Highly organized and adaptable — able to pivot quickly and manage multiple tasks., • Team player mindset with the humility to learn and the confidence to lead when needed., • Tech literate — able to learn CRM systems, Google Workspace, and Monday.com., • $20–$25/hr depending on experience and contribution., • Paid Time Off + Employee Jewelry Discounts + Bonus for Good Reviews., • Real growth opportunities into Sales Operations, Executive Assistant, or Customer Experience Management roles., • You’re looking to “just answer calls.”, • You avoid accountability or shy away from fast-paced environments., • Take pride in your communication, presentation, and follow-through., • Want to build a career in the jewelry or luxury service industry. New York, NY 10036 Job Type: Full-time Pay: $20.00 - $25.00 per hour Expected hours: 40 per week Benefits:

DONOR SERVICES ASSOCIATE – TEMP Schedule: Monday through Friday, 8:30 am – 3:30 pm. Schedule may vary in that you might have to stay until 5pm or if they are closed for a holiday. Immediate Start - Mid-February 2026 Pay: $27/hr (temp) Location: – Manhattan, NY Job Summary: A Donor Services Associate is needed to assist the Donor Services Supervisor in gift processing, ensuring that gifts are categorized, tracked, and reported correctly. The associate should also provide timely and professional customer service to Donors and assist in all donor inquiries. Essential Job Functions: • Complete Daily Tasks Related to Gift Processing, • Import constituent data into the database, • Import gifts and update donors' biographical data, • Reconcile any gift discrepancies with the gift processing vendor, • Produce and post daily closing reports, • Support the Donor Services (DS) Supervisor in quality assurance and revenue reports, • Maintain a Trusting Relationship with Donors, • Answer donor calls promptly, providing a personalized response to their inquiries, • Proactively notify donors of returned checks, declined credit cards, etc, • When absent, arrange for calls to be answered promptly, • Assist with Gifts Receipting & the Monthly Giving Program, • Create and submit receipts and weekly Welcome Packets to gift processing vendor, • Draft communications and make phone calls to recurring donors to remind and alert them of lapses and changes, • Assist the Database Team with special projects as instructed by the Donor Services Supervisor and Database Manager., • Creating donor and gift reports for the Development team members under supervision, • Mass updates of donor records in the database, • Assist with the Honor/Memorial Program, • Exercise discretion in donor and personnel matters, and issues of confidentiality, • Coordinate and collaborate on projects with leaders of the Development Team, • Actively lead and participate in team meetings and team initiatives, • Provide a professional presence as a spokesperson and ambassador representing all aspects of our organization to staff, visitors, volunteers, donors, and external groups, • Seek opportunities for professional growth and maintain professional relationships with peers in other organizations., • Understands the organization's Statement of Faith and adheres to the Code of Conduct, • Bachelor's degree preferred or applicable experience, • Have at least two years of relevant work experience, • Experience with a customer relationship management system (Salesforce preferred), • High proficiency in Microsoft Office with a strong emphasis on Excel, • Demonstrate ability to multi-task, learn quickly, and exercise good judgment, • A high level of integrity that builds trust with internal and external stakeholders, • Have strong interpersonal and customer service skills, • Take direction, creatively problem-solve, and meet deadlines with excellence, • Work independently and collaboratively in a team environment, • Be an analytical process thinker with acute attention to detail, • Have excellent written and verbal communication skills, • Thrive in a fast-paced environment, • Be self-motivated, dependable, and punctual We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead! As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service

All AutoZoners (Full-Time and Part-Time):. As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Parts Sales & Inventory Management Lead efforts to exceed sales targets, op

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission.As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional ca

how to apply listed below - please read job description prior to applying. Retail Store Manager – Fishs Eddy (UNION SQUARE / FLAGSHIP Location) Location: Union Square, NYC Reports To: Chief Revenue Officer (Ari Langsdorf) Direct Reports: Assistant Store Manager, Sales Associates About Fishs Eddy Fishs Eddy is not just a brand—it’s a way of thinking. We are built on humor, authenticity, and a passion for great design. We create unique, high-quality housewares and tabletop products with a distinct personality that resonates with our customers. Our team is a close-knit group of thinkers, doers, and creatives who embody our core values every day. About the Role: Fishs Eddy is looking for a highly capable Retail Store Manager to lead the charge in it’s Flagship location. This is a hands-on leadership role responsible for all daily store operations, team performance, customer experience, and visual standards. You’ll be managing a high-volume retail store in one of NYC’s most vibrant neighborhoods—with a strong community vibe, a distinct brand voice and a heritage of almost 40 years! The Store Manager must balance operational excellence with creative brand alignment, ensuring that the store delivers on both financial performance and the unmistakable Fishs Eddy experience. Key Responsibilities: Store Operations & Performance • Oversee all aspects of day-to-day operations, including opening/closing, inventory management, merchandising, and visual standards., • Ensure the store meets or exceeds revenue targets and profit margins through strong sales management and staff productivity., • Partner with HQ teams (finance, operations, product) to ensure accuracy in POs, stock levels, and sales reporting., • Recruit, train, and develop a high-performing retail team., • Key Supporting Roles:, • Assistant Manager – Your right hand, stepping in when you're off-site to ensure smooth operations. (in place), • Visual Merchandiser – A role supporting in-store visuals and reporting into the founder for creative direction. (in place), • Back-of-House Sergeant – The operational backbone; manages stockroom, supports displays, and handles all things fix/build/move. (in place), • Schedule and lead regular team meetings to drive alignment on sales goals, product knowledge, and service standards. Backbone of meetings and structure will be through our FEOS setup (Fishs Eddy Operating System) that has a weekly “Family Meal” will all keep team members., • Uphold Fishs Eddy’s unique approach to customer engagement—witty, warm, informed, and never cookie-cutter., • Make People Smile is a CORE FOCUS for us … ultimately our goal is to have people leave the store holding one of our bags; but if we cannot achieve that having them smile while in our space is an absolute non-negotiable., • Be present on the floor to engage with customers, problem-solve, and model high-touch service standards., • Ensure all product displays reflect Fishs Eddy’s visual merchandising guidelines and brand personality., • Lead seasonal resets, event-based floor moves, and window refreshes in collaboration with the Visual Merchandising Manager., • Monitor product turns and inform buying based on in-store trends and customer feedback. What You Bring: • 5+ years experience managing a high-volume retail store (ideally $5M+ annual revenue)., • Proven track record of driving sales, managing inventory, and building high-performing teams., • Deep understanding of NYC retail dynamics and customer expectations., • Strong organizational and operational skills; comfortable using POS and retail management systems., • Exceptional communication and leadership skills. Why Fishs Eddy? We’ve been doing this forever—and we’re just getting started. Our flagship at 19th & Broadway is iconic, and our new Brooklyn location just opened in October ‘25. Join a small but mighty team bringing creative retail back to NYC, one dish at a time. Compensation and Benefits: • Annual Salary: $110,000, • Pay Frequency: Bi-Weekly, • Additional Benefits: -Health Insurance after a waiting period (99.99%) -PTO -Participation in Incentive Equity Pool (subject to vesting). • Potential Annual Bonus tied to stores performance. *Note that benefits policies are administered by a third partyPEO. You can apply by sending your resume and cover letter to Subject Line should ready – FLAGSHIP STORE MANAGER Fishs Eddy Core Values A Fishs Eddy team member is a HUMAN that SMILES and is not above DOING THE DISHES. They know how to FORK OFF, and they are always willing to MAKE A TOAST when they have something productive to say. Fork Off • Good sense of humor, • Self-deprecating, • Inclusive & tolerant., • Built on respect, driven by diversity., • Optimistic mindset / adaptable skillset., • “Can-do” attitude., • Direct, authentic, and respectful communication., • Listen, learn, lead … in that order., • Empower every voice., • Nothing above OR below us., • Hard work, grit, determination., • One team, one goal … shoulder to shoulder.

ROLE OVERVIEW This role serves as the primary e-commerce spokesperson for the region, supporting local teams across two areas: day-to-day operational issues and the deployment of regional projects. The position ensures local adoption of global initiatives, communicates key updates, and relays local needs to global teams to support accurate prioritization of issues and projects. MAIN OBJECTIVES • Act as the key regional point of contact for e-commerce operations and project deployment., • Cascade global information to local users and ensure alignment and adoption. Market Analysis & Performance • Identify and escalate local needs through regular benchmarking and deep analysis of regional KPIs., • Provide ongoing competitive and market intelligence to global stakeholders., • Lead end-to-end management of regional projects: defining requirements, building business cases, writing specifications, supporting grooming sessions, UAT, dry runs, Go/No-Go, and launch., • Represent regional needs throughout global project lifecycles., • Surface local requirements and follow each phase of deployment., • Support implementation of omnichannel services across stores (e.g., pickup, ship from store, returns); lead dry runs and confirm readiness., • Collect feedback from users, identify major run issues, escalate them, and participate in taskforces with technical teams when needed., • Track global issues and provide extended support during non-standard hours if required., • Communicate regularly with local teams on roadmaps, events, and issue resolutions (e.g., monthly community sessions)., • Organize local e-commerce events to drive engagement and gather feedback., • Minimum 5+ years’ experience in e-commerce or project management., • Strong understanding of North American and Latin American markets. Technical Skills Experience with: • OMS platforms (Manhattan ideal), • PIM/DAM, • CMS tools (e.g., SFCC, Algolia, Contentful, Buster), • BI tools (Tableau, Power BI), • Strong analytical skills, cross-team coordination, and adaptability., • Business acumen with the ability to build strong business cases and market assessments., • Excellent communication and storytelling skills, able to translate technical information for non-technical audiences., • Problem-solving mindset with the ability to propose solutions or strategic requests., • Strong collaboration across tech, product, logistics, finance, customer service, and brand teams., • Functional reporting to global e-commerce leadership., • Dotted-line reporting to regional leadership., • Close partnership with IT operations, product teams, roadmap teams, and all regional and local business stakeholders (customer service, operations, finance, etc.).

Location: Manhattan, NY Experience: Premium or Luxury Fashion Retail Seniority: Manager Start date: Nov 2025 LUCA FALONI is a refined luxury menswear brand inspired by Made In Italy craftsmanship and timeless design. With a focus on premium materials and exceptional fit, we are redefining modern elegance for a global clientele. Every piece is entirely made in Italy by skilled artisans, blending heritage techniques with contemporary sophistication. Role As Store Manager, you will lead all daily operations and customer-facing activity, while coaching a small team to deliver a memorable, high-touch retail experience. You’ll own sales performance, visual presentation, stock, team leadership, and ensure every guest leaves with a lasting impression of LUCA FALONI. Responsibilities • Lead, coach, and motivate the in-store team to consistently achieve sales and service goals, • Deliver an exceptional clienteling experience tailored to each customer, • Maintain impeccable visual merchandising and brand presentation standards, • Monitor sales performance, drive KPIs, and identify areas for growth, • Oversee daily store operations, stock management, and back-of-house processes, • Ensure compliance with all operational and security procedures, • Act as a brand ambassador, maintaining deep knowledge of products, fabrics, and craftsmanship, • Collaborate closely with HQ on stock planning, events, training, and feedback, • Requirements, • Solid experience in premium or luxury retail, including team leadership, • Passionate about exceptional service, storytelling, and product knowledge, • Naturally confident, warm, and able to connect with a discerning customer base, • Commercially minded with an understanding of KPIs, conversion, and stock flow, • Highly organised, proactive, and hands-on in your leadership style, • Experience with menswear, tailoring, or craftsmanship-led brands is a plus What we offer • A competitive compensation package, including base salary and performance-based bonus, • A comprehensive benefits package with a mix of financial and non-financial rewards:, • Complete uniform, • Access to exclusive staff discounts, • Career development in a growing, international luxury brand, • A collaborative, quality-driven environment where excellence is recognised We are an equal opportunities employer. We are committed to equality of opportunity and to following practices which are free from discrimination. Please, inform us confidentially if you may require any special accommodation or clarification concerning our recruitment process. We deal with recruitment directly so if you are a recruitment agent please do not contact us, we do not require recruitment services and we apply no exception to this rule. Due to the high volume of applications received, only candidates selected for an interview will be contacted. We appreciate your understanding and thank all applicants for their interest in joining the LUCA FALONI team.

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women’s and men’s apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: The role of the Assistant Store Manager is to support the Store Manager by leading the store team to meet and exceed all sales and operational goals and ensure KPI’s are achieved. In addition, this fashion inclined individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients and partners within their city. This managerial role will act as a key functional support leader in the daily business operations of the store, including training and supervising employees, managing inventory levels and driving for results. The Assistant Store Manager reports to the Store Manager Responsibilities: Strategic: • Ensure floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved, • Be an ambassador to the brand and promote the culture of Rails internally and externally, • Ensure acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall, • Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums), • Create and bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development, • Support a positive work environment with teams and throughout store network including cross functional partners, • Attract, retain talent from outside of the store, • Continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization, • Support performance management initiatives with store teams, • Attend and lead store meetings as required by the business (Store Level and Corporate), • Ensure that work schedules are aligned with store goals, • Ensure the image of the store is in line with corporate standards and store team is upholding these standards, • Ensure all inventory initiatives are completed including receiving, return to warehouse, transfers, regular cycle counts, inventory reconciliation, and processing are completed in accordance to company guidelines as required, • Ensure the completion of merchandise receipts and transfer requests, • Protect all company assets including cash handling, inventory, expenses etc., • Manage Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise, • Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs, • Ensure that all the processes are being completed in compliance with legal, safety, and internal procedures, • Partner with cross functional partners as necessary including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management to maintain and accelerate the business forward, • Additional projects/ responsibilities may arise in accordance with the needs of the business Requirements: • At least 2+ years of experience in a retail managerial position, • Fashion enthusiasts and retail experience within women’s and men’s apparel preferred, • Ability to effectively create, manage and adhere to deadlines, • Familiar with key retail performance indicators, • Adaptable, a sense of openness, active listener, and compassionate, • Advanced organizational skills, writing and communication skills, • Expertise in Microsoft Office 365 Suite, • Comfortable and savvy with computer technology, including PC and iOS devices, • Travel approximately 10% of the time, • Ability to climb ladders, • Ability to lift 25+ lbs. Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

Title: Senior Manager, Operations Planning & Analytics Location: New York, NY (Hybrid – 4 days onsite) Salary: $145,000-165,000 base + bonus Industry: Jewelry Contact: This is a full-time position, not eligible for C2C/C2H and not eligible for sponsorship/visa transfer. About the Company Our client is an industry innovator at the intersection of jewelry and technology, delivering advanced e-commerce and supply chain solutions. Their platform connects manufacturers, retailers, and consumers to create a seamless, data-driven diamond buying experience. Role Overview The Senior Manager, Operations Planning & Analytics is a strategic leader who will bridge operations, finance, and merchandising. This role oversees high-level planning deliverables, leads an analytics team, contributes to digital transformation, and drives AI/ML integration into operational planning. Key Responsibilities Planning & Analytics Leadership • Lead Demand & Inventory Fulfillment Planning within the S&OP framework., • Apply advanced statistical methods and AI/ML models to build rolling forecasts (85%+ accuracy)., • Design scenario-planning frameworks with risk assessments and mitigation strategies., • Translate complex data into executive-level insights and recommendations., • Partner with merchandising, finance, operations, manufacturing, and commercial teams to align plans with revenue/margin targets., • Guide weekly S&OP meetings and monthly integrated business reviews., • Synthesize inputs into cohesive strategic presentations for senior leadership., • Direct the selection and implementation of planning systems (e.g., SAP IBP, Anaplan)., • Collaborate with IT/Engineering to automate reporting and enhance infrastructure., • Lead the transition from Excel-based methods to cloud-based planning solutions., • Advance AI/ML integration and monitor model performance., • Implement inventory optimization strategies to balance service levels and capital efficiency., • Plan seasonal collections and market-specific product releases for luxury segments., • Conduct competitive intelligence and market trend analysis., • Develop contingency plans, early-warning systems, and crisis-response protocols., • Manage and mentor a team of 2–3 planners, analysts, and data scientists., • Set OKRs, oversee high-impact projects, and cultivate a culture of continuous development., • Build organizational capabilities in advanced analytics and AI/ML applications., • Bachelor’s in business, Finance, Engineering, Supply Chain, Operations Research, or related field., • 10+ years in operations planning, supply chain analytics, or demand planning., • 3+ years managing direct reports., • Experience in luxury goods, premium consumer brands, or upscale retail (preferred)., • Strong S&OP leadership and cross-functional project management., • Proven digital transformation and technology implementation success., • MBA or related Master’s preferred., • APICS/ASCM (CPIM, CSCP) strongly recommended; data science or Lean Six Sigma certifications valued., • Advanced Excel skills (including VBA)., • Proficiency with R, Python, or SAS., • Experience with Tableau, Power BI, or equivalent BI tools., • Familiarity with SAP IBP, Anaplan, or JDA/Blue Yonder; SQL/Snowflake/BigQuery beneficial., • Strong strategic thinking, analytical problem-solving, and communication skills., • Ability to operate effectively in global, fast-paced, and ambiguous environments., • Flexible hybrid work environment., • Generous PTO., • Medical, dental, vision, and prescription coverage., • 401(k) with company match., • FSA/HSA options., • Tuition reimbursement., • Employee product discounts., • Parental leave. This position offers the opportunity to join a dynamic, tech-forward organization shaping the future of the jewelry industry. You’ll drive high-impact initiatives, mentor rising talent, and lead transformational planning capabilities in a fast-paced NYC environment.

Company Overview: Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual’s style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, better design, and better comfort to people’s lives. Position Overview: UNIQLO USA is looking for a talented and energetic analyst to join our Customer Engagement Center. This individual will be responsible for finding ways to improve the overall customer experience based on Voice Of Customer (VOC). We expect this person to represent our current and future customers, working directly with management, and key department leaders. Job Responsibilities: • Analyze customer inquiries, various types of feedback. and related data., • Report to management and department leaders with suggestions on how to improve customer experience when working with logistics-related inquiries., • Understand customer voices, identify and work closely with business stakeholders both internal and external to troubleshoot customer pain points with the customer experience with efficiency., • Ownership to resolve customer issues including responding to customer inquiries and creating/updating SOP., • Continuously work with CEC team members to streamline and improve the customer experience and operations efficiencies within CEC., • Be able to take the lead as necessary, including customer support, in order to investigate the actual situation and resolve issues., • Collaborate with the Loss Prevention and Fraud Investigation teams to identify and resolve issues impacting customer experience., • Is up to date and understanding of industry fraud trends, • Skills in defining requirements for operational changes or service improvement, • Capability to adhere to team processes and standards, while leading process improvement efforts., • Ability to work in a fast-paced environment while maintaining a high level of attention to detail., • Other duties as assigned by supervisor Requirements: • Bachelors degree required, preferable areas of study are: Economics, Mathematics, Statistics, Business, Marketing, Customer Service or similar, • Minimum 2-3 years of experience in Logistics or E-commerce is preferred, • Proficiency in Microsoft Office, particularly Excel, PowerPoint as well as similar tools, • Flexibility and agility to adapt to changing and evolving business requirements and objectives., • Results-driven with exceptional detail and knowledge around metrics with excellent problem-solving skills and a strong work ethic., • Excellent interpersonal skills with the ability to build and foster strong cross-functional relationships, internally and externally., • Regular, dependable attendance and punctuality is required Salary: $92,000 - $97,000 *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Dual Store Manager New York City Luxury Brand is seeking talented candidates for a Dual Store Manager Opportunity for our boutiques in New York City! About the brand With a rich heritage and a global presence, we are committed to delivering exceptional quality, unmatched comfort, and a tailored customer experience. We empower our teams to exceed expectations, foster innovation, and contribute to the growth of a timeless, desirable brand. The salary range for this role falls between $90,000 and $105,000 annually. Join the brand— and help shape our future. Position Summary: We are seeking an experienced and motivated Dual Store Manager to oversee our two New York City boutiques and drive operational excellence, client engagement, and sales performance across both locations. The ideal candidate is a strategic leader with the ability to deliver results through effective delegation, cross-store coordination, and team empowerment rather than direct task management. This role requires a passion for luxury retail, strong business acumen, and a proven ability to develop high-performing teams while ensuring brand consistency and profitability. The salary range for this role falls between $90,000 and $105,000 annually. Key Responsibilities: • Demonstrates strong multi-unit management capability, ensuring both stores operate cohesively while tailoring strategies to each market’s client base and performance goals., • Oversee the performance, operations, and profitability of two NYC locations., • Recruit, onboard, and retain a high-performing sales team in accordance with HR guidelines., • Set monthly individual sales targets and drive performance through ongoing coaching and development., • Lead by example through active presence on the sales floor, delivering best-in-class customer service., • Address performance and behavioural issues in collaboration with Human Resources and in line with company policies., • Conduct regular performance evaluations and foster a culture of accountability and growth., • Organize and execute the annual inventory stock take., • Analyze sales trends and identify market opportunities for growth and client acquisition. Qualifications & Skills: • 5+ years of experience in luxury retail management, ideally multi-store or high-volume flagship., • Proven track record of achieving sales goals and developing high-performing teams., • Exceptional leadership, communication, and clienteling skills., • Strong business acumen and analytical capabilities., • Availability to work a flexible schedule including weekends and holidays as needed. Leadership Expectations: • Host weekly team meetings to share business updates, store performance, and upcoming priorities., • Foster open communication and gather team feedback to drive continuous improvement., • Always represent the brand with professionalism and integrity. Benefits & Perks: • Become a brand ambassador for the brand and join a global luxury fashion house., • Competitive salary and 401(k) with company contribution., • Medical, dental, and vision insurance., • Paid vacation, personal, and sick time. Luxury Brand is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs.