Trabajos customer service work from home en Tulsa, OK - Page 3Crear alertas

Job DescriptionSalary: $50,000 Job Title: Project Manager - Covering OKC, Tulsa and Surrounding Areas Department: Production/Operations Reports to: Director of Operations FLSA Status: Full-Time, Exempt Approval: Chief Operations Officer Date: August 08, 2025 Purpose Of This Position: Perfect My Home (PMH), were looking for an experienced Project Manager that has experience with homebuilding and the construction industry. This position will be located in the surrounding areas between Oklahoma City and Tulsa areas but would provide coverage in the surrounding areas around the state as well. The ideal candidate will be responsible for planning, budgeting, monitoring, and reporting on projects using project management tools, typically after project approval. The project manager serves as a liaison between upper management and the teams executing the project. They ensure the project scope is well-defined, provide regular progress updates, and ensure adherence to the approved schedule. This position works closely with subcontractors and shop personnel. But will have to travel to job sites, and available to assist in the State of Oklahoma project sites. Essential Duties and Responsibilities: Include, but are not limited to the following: • Meets work standards by following production, productivity, quality, and customer-service standards; resolving operational problems; identifying work process improvements., • Customers must be updated at least twice a week, as required., • Track all purchases and materials in accordance with the project manager agreement., • Complete all assigned projects within the specified or agreed-upon timeline., • Job sites must be maintained, kept clean, and regularly inspected for safety measures., • Project Managers are responsible for offering the guidance and oversight required to deliver the work outlined in the customer invoice., • Possesses the ability to accept feedback and implement changes as needed., • Achieves cost standards by tracking expenses and implementing cost-saving measures., • Enhances quality outcomes by analyzing, assessing, and redesigning processes., • Helps the executive team by answering questions and responding to requests., • Enhances job knowledge by engaging in educational opportunities and participating in professional organizations., • Aligns and Demonstrates PMHs Core Values: Commitment to Follow-up, Speed Integrity, Strong Work Ethic, Positivity, and Teamwork., • Performs other duties as directed. Qualifications: PMH is looking for an experienced project manager that: • Has proven experience (510 years minimum) in residential homebuilding and general construction, • Strong understanding of framing techniques, code compliance, and construction inspections, • Ability to read and interpret blueprints and building plans, • Strong problem-solving skills with the ability to lead and adapt effectively on active job sites, • Exceptional attention to detail and a commitment to high-quality workmanship, • Education Qualifications: High school diploma or equivalent, • Expectations with technology: The ideal candidate should have experience in the most current technologies and products used in the industry., • This position requires strong customer service skills that are essential to providing liaison duties with leadership, along with effective communication abilities to engage with customers., • Being bi-lingual is a plus., • The candidate should be capable of working both independently and collaboratively to meet project deadlines. Knowledge, Abilities and Skills: In the performance of their respective tasks and duties, Project Managers are expected to meet the following requirements: • Work independently performing quality work within deadlines while understanding the necessity for communicating and coordinating work efforts with other team members, service providers, end-users, and clients., • Must have excellent written and verbal communications abilities with attention to detail., • Establish and maintain effective professional working relationships with team members, management, clients, and the general public., • Demonstrated interpersonal and communication (including telephone and technology) skills., • Effective communication, presentation and interviewing skills are required., • Ability to apply common sense understanding to carry out instructions furnished in written, oral, mathematical or diagram form. Ability to deal with problems involving several concrete variables in standardized situations., • Ability to write reports, business correspondence, and procedure manuals., • Ability to effectively present information and respond to questions from individuals or groups, clients, customers, and the general public., • Ability to multi-task and identify potential conflicts or needs and provide timely resolutions., • Must be detail oriented, respect deadlines and provide timely feedback or responses., • Maintain strict confidentiality as directed, be honest, trustworthy, dependable, demonstrate good work ethic and flexibility. Special requirements: A valid Oklahoma Class "D" Operator's License is required, along with the ability to drive a company-provided vehicle and proof of auto insurance. Safety: The employee shall be knowledgeable about and follow PMHs safety policies and procedures. Project Managers should possess or be open to ongoing training in job and service shop site safety practices. Employees should immediately report (i.e., during current shift) any accidents, unusual occurrences, or any other safety-related issues to the immediate supervisor. Work Environment: This position primarily takes place in a construction environment, exposing the employee to varying temperatures, including heat and cold. The employee is expected to maintain regular attendance at work and is consistently on time. Normal office hours are 7:30am - 5:00pm. Work hours are Monday through Friday, with occasional Saturdays as required. This includes any approved adjustments to work hours arranged for necessary outreach events. Physical Demands: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, sit, use hand to finger, handle or reach with hands and arms, to talk or hear. The employee is frequently required to stand. The employee is occasionally required to climb or balance, stoop, kneel, crouch, or crawl. The employee may occasionally lift and or move up to 50 pounds. Employees should use proper lifting techniques and, if necessary, seek assistance or use equipment to minimize the risk of injury. Additionally, employees should be physically capable of performing these tasks safely. Benefits and Compensation: PMH offers a competitive benefits package to include Health, Dental and Vision Insurance and Paid Time Off. The position will be considered an exempt position and the pay will be based on the employees qualifications and experience. The minimum starting wage range is $50,000 annually in an exempt status. This position is eligible for an incentive package in addition to the base salary. Perfect My Home is an Equal Opportunity Employer.

Job DescriptionBrand Ambassador (Full-Time or Part-Time) Our Brand Ambassadors earn $50,000/yr - $60,000/yr. TOP Performers make $80,000+ per year! Full-Time | W2 Employee Statewide Remodeling, a Renuity Company Statewide Remodeling, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. Whether it’s a new bath, custom closets, or exterior upgrades, we help homeowners create spaces they love, without the hassle. With expert teams across 36 states growing, there’s likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we’re just getting started! Do you want to see what this role is about? Check out our job preview video here! A Day in the Life of a Retail Sales Rep. - YouTube What We Offer * Guaranteed base pay plus performance bonuses. * Uncapped bonuses * Benefits, PTO, 401K for Full Time employees. * Receive PAID training! * Advancement opportunity! * Work with a team of talented, professional, and fun individuals who enjoy what they do About the Role What You’ll Do: * Interact with customers face-to-face in big box retail stores and events to promote our products and generate interest * Represent our brand with confidence and professionalism * Initiate conversation and help customers arrange free in-home consultations for home renovation services. * Set appointments and assist customers in a clear and friendly way * Collaborate with a high-performing team to meet daily and weekly goals We’re Looking for People With Experience or Transferable Skills From: * Face-to-Face Marketing, brand ambassador, appointment setting, or lead generation experience – a plus! * Customer Service Roles (in-person or call center) * Retail (sales associates, cashiers, team leads, merchandisers) * Restaurants (servers, bartenders, hosts, front-of-house staff) * Hospitality (hotel front desk, concierge, event staff) * Fast Food & Quick-Service Restaurants (cashiers, shift leads, drive-thru) Key Qualifications: * Must have weekend availability * Friendly, fun, and positive attitude * Genuine interest in working with the public and creating great experiences * Comfortable working independently and personal drive for excellence. * Retail and customer service experience highly valued * Entry-level candidates welcome—we’ll teach you everything you need to succeed. About Statewide Remodeling - Statewide Remodeling At Statewide Remodeling, a Renuity company, we’re making home improvement faster, easier, and stress-free. For over 30 years, homeowners across Texas, Oklahoma, Arkansas, Louisiana, and New Mexico have trusted Statewide Remodeling for high-quality home upgrades. Now, as part of Renuity, we’re combining our local expertise with the strength of a national brand to build the future of home improvement. With over 100,000 happy customers and 17 consecutive Consumer Choice Awards, we’re committed to delivering a seamless remodeling experience. As part of our team and the broader Renuity organization, you’ll have the opportunity to make an impact, grow your career, and help people create homes they love. Criminal background checks required Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact . If you have a question regarding your application, please contact To access Renuity's Privacy Policy, please click here: Privacy Policy Compensation Range: $50K - $80K

Job DescriptionThe CIMA Group LLC doing business as Wana Brands is a subsidiary of Canopy USA, LLC, a leading vertically integrated, multi-state operator in the United States cannabis industry. With the transition of Acreage Holdings to Canopy USA, LLC in December 2024, Canopy USA, LLC is now positioned to consolidate operations across its three business units – Wana, Jetty, and Acreage – realizing synergies, cost savings, and supporting growth in state-legal markets across the U.S. Through coverage of key market segments including flower via Superflux, vape and concentrates via Jetty, edibles and beverages via Wana, and retail through The Botanist, Canopy USA, LLC is well positioned to accelerate growth with an emphasis on the Midwestern and Northeastern U.S. markets. As newly formed Canopy USA, LLC, we are building a stronger, more agile organization that will unlock greater opportunities across the growing US cannabis market. Summary The Brand Ambassador supports marketing & sales by promoting all company and related subsidiary and affiliate company brands through a variety of customer and dispensary facing activities, helping to coordinate marketing activities, providing merchandising support and educating dispensaries and budtenders. The candidate must live in their territory and previous industry experience is preferred. We require a background check and motor vehicle check. You must have a clean driving record. Essential Functions & Responsibilities • Work with Regional and State Marketing and Sales team to schedule and provide regular presence in dispensaries., • Educate, Engage, and Inspire customers and dispensary staff as the face of our brands and related company brands with knowledgeable insights about our products, promotions, and through budtender trainings., • Schedule and attend customer and account appreciation events., • Initiate, coordinate, and participate in our brand and related company brands events including brand partner and foundation supported events., • Maintain and track display and swag stock levels and distribute to accounts, dispensary staff, and customers per direction., • Assist in collecting competitive information., • Effectively execute new launch materials and visual merchandising at store level., • Ensure proper placement of select POP materials to increase share of shelf at dispensaries., • Produce layout plans for stores and maintain store shelves and inventory., • Promote our brand and related company brands to retail store personnel and consumers in a professional manner., • Build and maintain strong professional relationships with all in-store personnel., • Seek out and report new opportunities, areas for improvement, competitive information/activity, etc., • Update and submit weekly recaps and photos about time in field including store visits, events, budtender engagement, and visual displays., • Remain up to date with industry’s best practices., • Previous cannabis industry experience and/or related retail experience., • Previous customer service or event experience., • Degree in Marketing, Business, or a related field., • Previous brand ambassador experience., • Proven working experience in brand ambassadorship, marketing, or merchandising a plus.Additional Qualifications:, • Ability to build relationships and rapport with internal and external partners., • Excellent interpersonal and customer service skills., • High level of organization., • Excellent execution and follow-through., • Excellent writing skills., • Ability to be assertive, yet diplomatic., • Ability to work weekends and evenings., • A reliable vehicle or transportation for travel to in-state events, retail locations and any field related work., • Up to date with the latest merchandising trends and best practices., • Commercial acumen and the ability to “decode” customers.Benefits, • Hourly compensation commensurate with experience from $18.00 - $22.00 per hour, • Prorated PTO, sick, and holiday paySchedule:, • This job requires hours outside of "normal business hours." The scheduled hours will be primarily Tuesday-Saturday with some exceptions for events. Hours are part-time, will vary, but will be less than 30 hours per week. This position does require evening and weekend work depending on the event schedule. Please confirm with the supervisor regarding the expected working schedule., • Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected. Powered by JazzHR LQeaqazaF1

Job Description We are hiring a Licensed Insurance Producer to join our growing team! Our insurance agency is located in Tulsa, Oklahoma, and we're up to big things! We provide Auto, Home, Business, and Life insurance to help protect our clients, and their assets. If you want to be a part of a winning and competitive culture, then this may be the career for you! Our Culture: Customer and employee success and satisfaction are our top two priorities. The two go hand-in-hand, and as they build each other up, they create an external and internal army of brand ambassadors. Career Growth Plan: We are constantly searching for new leaders within our company. All of our team members have a duty to better themselves, and everyone has an opportunity to advance within our organization. Here are the frequently asked questions and answers that we get about our career opportunity: What kind of training will I receive? We invest in our team members to help them succeed and achieve their personal, professional, and financial goals. You will receive the award-winning product and sales training that is exclusively offered in our agency. Is prior insurance sales experience required? No! You dont need to know anything about insurance or insurance sales to apply. We provide all of the product and sales training that youll need to be successful! What is the culture like in your company? We have a competitive culture where we expect a lot from ourselves and each other; however, we support one another to ensure that we all succeed and have an enjoyable work environment. Will I have to purchase my own leads? Absolutely not! We provide all of the leads! Our salespeople never have to worry about reaching out to their friends or family and asking them for business. Benefits Annual Base Salary Based on Experience Flexible Schedule Hands on Training Mon-Fri Schedule Career Growth Opportunities Evenings Off Commission Responsibilities • Develop insurance quotes, make sales presentations, and close sales, • Establish client relationships and follow up with clients, as needed, • Provide prompt, accurate, and friendly client support, • Maintain a strong work ethic with a total commitment to success each and every day, • A Property & Casualty insurance license is required, • A Life & Health Insurance license is required, • Sales experience or a client-facing background is a plus, • Insurance experience is preferred, but not required, • Proven track record of trustworthiness, dependability and ethical behavior, • Must be coachable, • Excellent communication skills: written, verbal, and listening, • Must have strong interpersonal communication skills, • Must be motivated and determined

Job Description Compensation: 100% Commission (1099) – Six-Figure Income Potential Location: Fully Remote – Work From Home Schedule: Flexible Hours About the Role We are actively hiring Licensed Life Insurance Agents to join our growing team. This is a high-performance, commission-based opportunity designed for individuals who are highly motivated, disciplined, and driven to succeed. With a proven system, strong mentorship, and the ability to work from anywhere, this role offers true six-figure income potential for the right candidate. Key Responsibilities * Work with clients virtually to identify and meet their life insurance needs. * Present tailored insurance solutions with professionalism and integrity. * Manage your schedule independently while meeting sales goals. * Deliver excellent customer service and build long-term client relationships. * Stay compliant with all state insurance regulations. What We Offer * Six-figure earning potential for top performers. * Remote work with complete flexibility and independence. * Proven training and mentorship programs to sharpen your sales skills. * All necessary software and tools provided—work from home with ease. * A performance-driven culture built for motivated agents. RequirementsWhat You’ll Need * Active Life Insurance License (required). * A computer and reliable high-speed internet connection. * Strong communication and technical skills. * A self-starter mentality with discipline and motivation to work independently. * Commitment to ongoing personal and professional growth. BenefitsWhy Join Us? If you are a licensed life insurance agent looking for unlimited earning potential, independence, and the tools to build a long-term career, this is the opportunity for you. Only serious, motivated professionals who are ready to take control of their income should apply.

Job DescriptionJob Description Are you ready to take the wheel and drive success? SIXT is looking for a full-time Travel Telesales Specialist to make proactive outbound telephone calls to portfolio accounts and prospects using existing database, marketing campaigns, referrals, and self-generated leads. They will manage the SIXT business portal by contacting and responding to all leads generated through it. Apply now! YOUR ROLE AT SIXT • Design and execute strategies to generate additional travel business and nurture relationships to drive growth of the portfolio, • Negotiate and implement mutually beneficial solutions for new clients, • Analyze existing travel agencies to offer SIXT products that fit their needs, • Present complex information and ideas effectively to diverse audiences through various mediums, • Maintain an accurate and up to date database of customers, • Experience You have 3+ years of work experience in B2B sales within the travel industry, mobility services sector, automotive industry, or related, • Education You have a bachelor's degree preferably in Business Administration, Hospitality, or related fields and are authorized to work in the United States without sponsorship, • Technical Proficiency You are experienced with computer systems including Microsoft Office, Salesforce, and other CRM's, • Soft Skills You demonstrate strong organizational skills, can multi-task effectively, and excel in professional communication, • Commitment to Excellence You have a demonstrated passion and skill for sales, and have a proven ability to recognize complex customer needs and match those with suitable offers, • Comprehensive Health & Insurance Access healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401k retirement plan, • Paid Time Off & Sick Leave Enjoy PTO, sick leave, floating paid holidays and a healthy work-life balance, • Lucrative Bonus Plan Take advantage of competitive performance-based incentives with uncapped commission structures, • Remote Opportunity Keep the work life balance and be able to work from home, • Exclusive Employee Rentals Leverage special rental discounts exclusive to employees, offering great savings for you, friends, and family, • Additional Perks Experience the advantages of working in a dynamic work environment and ample opportunities for professional advancement Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

Job Description We are hiring Insurance Sales Representatives to join our growing team! Our insurance agency is located in Tulsa, Oklahoma, and we're up to big things! We provide Auto, Home, Business, and Life insurance to help protect our clients, and their assets. If you want to be a part of a winning and competitive culture, then this may be the career for you! Our Culture: Customer and employee success and satisfaction are our top two priorities. The two go hand-in-hand, and as they build each other up, they create an external and internal army of brand ambassadors. Compensation: We believe in paying exceptionally well for outstanding performance. Our compensation plan is unmatched in the marketplace and truly allows our team members to make an incredible income. Career Growth Plan: We are constantly searching for new leaders within our company. All of our team members have a duty to better themselves, and everyone has an opportunity to advance within our organization. Here are the frequently asked questions and answers that we get about our career opportunity: What kind of training will I receive? We invest in our team members to help them succeed and achieve their personal, professional, and financial goals. You will receive the award-winning product and sales training that is exclusively offered in our agency. Is prior insurance sales experience required? No! You dont need to know anything about insurance or insurance sales to apply. We provide all of the product and sales training that youll need to be successful! What is the culture like in your company? We have a competitive culture where we expect a lot from ourselves and each other; however, we support one another to ensure that we all succeed and have an enjoyable work environment. What would my career growth plan look like? All team members in our organization have the opportunity to go through our Employee Maturity Program and advance within our organization and take on leadership roles. Will I have to purchase my own leads? Absolutely not! We provide all of the leads! Our salespeople never have to worry about reaching out to their friends or family and asking them for business. Is this a commission-only position? Absolutely not! Our compensation plan is unmatched in the marketplace. We offer a base salary with uncapped commission and attractive bonuses. What can I reasonably expect to make in the first year? If you follow our sales process, at the very least you can expect to make $70,000 in your first year with your base salary, commission, and bonuses. Benefits Annual Base Salary Based on Experience Flexible Schedule Hands on Training Mon-Fri Schedule Career Growth Opportunities Paid Time Off (PTO) Evenings Off Commissions Responsibilities • Develop insurance quotes, make sales presentations, and close sales, • Establish client relationships and follow up with clients, as needed, • Provide prompt, accurate, and friendly client support, • Maintain a strong work ethic with a total commitment to success each and every day, • A Property & Casualty insurance license is required but if you don't have one we help train and pay for the licensing cost, • A Life & Health Insurance license is required but if you don't have one we help training and pay for the licensing cost, • Sales experience or a client-facing background is a plus, • Insurance experience is preferred, but not required, • Proven track record of trustworthiness, dependability and ethical behavior, • Must be coachable, • Excellent communication skills: written, verbal, and listening, • Must have strong interpersonal communication skills, • Must be motivated and determined

Job Description The position of Cash Manager duties and responsibilities are to ensure the management, quality, accuracy, and timely processing and reporting of all cash and associated accounting transactions of the Department of Housing and Urban Development (HUD) nationwide Home Equity Conversion Mortgage (HECM) loan portfolio. The Cash Manager is responsible for implementing quality standards and ensuring that all deliverables are met in accordance with the established contract AQLs and performance standards. The Cash Manager must be knowledgeable in OMB Circular A-123 Internal Controls, and Generally Accepted Accounting Principles (GAAP) and Generally Accepted Audit Standards (GAAS). Additionally, strong Cash Management, Customer Service, Mortgage Banking, and accounting expertise is preferred. Oversight Responsibilities include: · Management of Loan Conversions, to include daily electronic boarding, and validation of all initial 2nd Trust Partial Claims from HUD’s Claims Processing system. · Reconciliation of all loan asset sale transactions based on settlement log received from NSC as a result of loan sales · Validation of all new compliance and direct loans in support of the Good Neighbor Next Door, ACA, and other direct loan programs · Validation invalid checks, posting valid checks, to the accurate account and complying with payment application requirements · Reconciliation of funds transmitted to the Treasury Department via the OTCnet remote deposit service · Validation of QC and issued payoff requests for all Portfolios. · Monthly by the 2nd business day, validate, process, print and reconcile all HECM scheduled payments and transmit ACH file to disbursing bank · Receive from servicing, validate supporting documentation, confirm program compliance, of all unscheduled disbursement requests for HECM loans · Receive approved invoices for property inspections, legal fees, taxes, insurance, loss draft and other payments, validate supporting documentation, verify funds available, post disbursement, print, package and mail payments · Manage daily funding process to assess the amount of funds required to cover cleared items, request and monitor advance of funds · Manage the issuance of Cashier’s checks for required disbursements to include transfer of funds and purchase of Cashier’s checks at bank · Manage the daily processing of disbursements through the Treasury SPS, to include daily budget obligation to FHASL, SPS disbursement file, and transmittals to HUD Cash Management and monthly reconciliation of cleared, voided and returned checks · For all loan payoffs, validate, loan packages and deliver Mortgage Release Authorization and supporting documentation package to the Lien Release Department. · Oversee collection registers for review. · Oversee Daily HUD funding request for reimbursement of the Controlled Disbursement Accounts; forwarded to Cash Manager for review · Daily, weekly and monthly by the 5th business day, prepare a full reconciliation of all cash activity, between Treasury, Bank, Servicing System, and HUD’s General Ledger and Cash Reporting System. · Log, track, research and clear all reconciling items within 30 days. · Oversee 557 Cash Transfers, for intra-agency transfer of funds, send to counter party, verify clearance, post to servicing system and reconcile all transactions · On the last day of each month, assist with the month-end close process, calculation and posting of accruals, scheduled payments and other month-end accounting transactions and prepare twenty plus monthly deliverable reports. · By the 2nd Business Day of each month validate and reconcile all monthly deliverable reports, package and deliver to HUD GTR, NSC and the General Ledger Division. · Perform Quality Control of all transactions processed in both systems to include validation of supporting documentation, posting, data completeness, policy and regulation compliance and record all discrepancies, complete corrections, research root cause, create, track, and remediate all control weaknesses through corrective action plans. · Quarterly review all HUD QC findings reports for Cash Management and Accounting, research root cause, prepare corrective action plans, implement, and remediate control weaknesses. · Maintain, update, and train all staff on comprehensive transaction processing policies and procedures, provide reinforcement and work with auditors to ensure all control and compliance documents are up-to-date, accurate, and fully implemented and followed by staff. · Record, monitor, report, and manage Cash Management Key Performance Indicators (KPI) to include accuracy, timeliness, QC, and staff performance and work with management to expand or right-size staff. · Monitor, report, counsel, reinforce training, and replace staff not meeting performance standards. · Manage incoming/outgoing mail all required documentation to the servicing system, file, organize and deliver all hardcopy documents to offsite storage per contract policy. related to the Department · Ensuring that the sample for audit of transactions is a representative of the population. Skills and Qualifications: · Ability to clearly communicate verbally and in writing, internally and externally · Knowledge of all cash management and accounting related industry standard processing of loan conversions, accounts payable, accounts receivable, escrow, general ledger accounting and reporting · Ability to analyze accounting reports · Thorough knowledge of accounting methodologies, federal fund accounting and transactions processing · Knowledge of loan servicing and industry standard practices, business processes and controls · Microsoft Office proficiency with extensive Excel analytical and problem-solving skills · Ability to follow instructions and established procedures · Ability to multi task and meet established deadlines. Education and Experience: · Bachelor’s degree, in Business or related field · Minimum of three (3) years Mortgage Servicing Related Accounting experience, Certified Public Accountant (CPA) license and experience with Cash Management Regulations including Credit Reform. Experience must have been acquired within the last four (4) years. Job Type: Full-time

Job Description The position of Cash Manager duties and responsibilities are to ensure the management, quality, accuracy, and timely processing and reporting of all cash and associated accounting transactions of the Department of Housing and Urban Development (HUD) nationwide Home Equity Conversion Mortgage (HECM) loan portfolio. The Cash Manager is responsible for implementing quality standards and ensuring that all deliverables are met in accordance with the established contract AQLs and performance standards. The Cash Manager must be knowledgeable in OMB Circular A-123 Internal Controls, and Generally Accepted Accounting Principles (GAAP) and Generally Accepted Audit Standards (GAAS). Additionally, strong Cash Management, Customer Service, Mortgage Banking, and accounting expertise is preferred. Oversight Responsibilities include: · Management of Loan Conversions, to include daily electronic boarding, and validation of all initial 2nd Trust Partial Claims from HUD’s Claims Processing system. · Reconciliation of all loan asset sale transactions based on settlement log received from NSC as a result of loan sales · Validation of all new compliance and direct loans in support of the Good Neighbor Next Door, ACA, and other direct loan programs · Validation invalid checks, posting valid checks, to the accurate account and complying with payment application requirements · Reconciliation of funds transmitted to the Treasury Department via the OTCnet remote deposit service · Validation of QC and issued payoff requests for all Portfolios. · Monthly by the 2nd business day, validate, process, print and reconcile all HECM scheduled payments and transmit ACH file to disbursing bank · Receive from servicing, validate supporting documentation, confirm program compliance, of all unscheduled disbursement requests for HECM loans · Receive approved invoices for property inspections, legal fees, taxes, insurance, loss draft and other payments, validate supporting documentation, verify funds available, post disbursement, print, package and mail payments · Manage daily funding process to assess the amount of funds required to cover cleared items, request and monitor advance of funds · Manage the issuance of Cashier’s checks for required disbursements to include transfer of funds and purchase of Cashier’s checks at bank · Manage the daily processing of disbursements through the Treasury SPS, to include daily budget obligation to FHASL, SPS disbursement file, and transmittals to HUD Cash Management and monthly reconciliation of cleared, voided and returned checks · For all loan payoffs, validate, loan packages and deliver Mortgage Release Authorization and supporting documentation package to the Lien Release Department. · Oversee collection registers for review. · Oversee Daily HUD funding request for reimbursement of the Controlled Disbursement Accounts; forwarded to Cash Manager for review · Daily, weekly and monthly by the 5th business day, prepare a full reconciliation of all cash activity, between Treasury, Bank, Servicing System, and HUD’s General Ledger and Cash Reporting System. · Log, track, research and clear all reconciling items within 30 days. · Oversee 557 Cash Transfers, for intra-agency transfer of funds, send to counter party, verify clearance, post to servicing system and reconcile all transactions · On the last day of each month, assist with the month-end close process, calculation and posting of accruals, scheduled payments and other month-end accounting transactions and prepare twenty plus monthly deliverable reports. · By the 2nd Business Day of each month validate and reconcile all monthly deliverable reports, package and deliver to HUD GTR, NSC and the General Ledger Division. · Perform Quality Control of all transactions processed in both systems to include validation of supporting documentation, posting, data completeness, policy and regulation compliance and record all discrepancies, complete corrections, research root cause, create, track, and remediate all control weaknesses through corrective action plans. · Quarterly review all HUD QC findings reports for Cash Management and Accounting, research root cause, prepare corrective action plans, implement, and remediate control weaknesses. · Maintain, update, and train all staff on comprehensive transaction processing policies and procedures, provide reinforcement and work with auditors to ensure all control and compliance documents are up-to-date, accurate, and fully implemented and followed by staff. · Record, monitor, report, and manage Cash Management Key Performance Indicators (KPI) to include accuracy, timeliness, QC, and staff performance and work with management to expand or right-size staff. · Monitor, report, counsel, reinforce training, and replace staff not meeting performance standards. · Manage incoming/outgoing mail all required documentation to the servicing system, file, organize and deliver all hardcopy documents to offsite storage per contract policy. related to the Department · Ensuring that the sample for audit of transactions is a representative of the population. Skills and Qualifications: · Ability to clearly communicate verbally and in writing, internally and externally · Knowledge of all cash management and accounting related industry standard processing of loan conversions, accounts payable, accounts receivable, escrow, general ledger accounting and reporting · Ability to analyze accounting reports · Thorough knowledge of accounting methodologies, federal fund accounting and transactions processing · Knowledge of loan servicing and industry standard practices, business processes and controls · Microsoft Office proficiency with extensive Excel analytical and problem-solving skills · Ability to follow instructions and established procedures · Ability to multi task and meet established deadlines. Education and Experience: · Bachelor’s degree, in Business or related field · Minimum of three (3) years Mortgage Servicing Related Accounting experience, Certified Public Accountant (CPA) license and experience with Cash Management Regulations including Credit Reform. Experience must have been acquired within the last four (4) years.