Customer Service jobs in Virginia - Page 17

Job DescriptionBenefits: • Bonus based on performance, • Dental insurance, • Health insurance, • Opportunity for advancement, • Training & development, • Competitive salary, • Employee discounts, • Flexible schedule, • Paid time off, • Parental leave Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Promote successful and long-lasting customer relations.QUALIFICATIONS:, • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Experience managing client relationships is preferred, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal, and listening, • Dedicated to customer service, • Able to anticipate customer needs, • Able to effectively relate to a customerBENEFITS:, • Paid time off (holidays and personal/sick days), • Salary plus commission/bonus, • Health benefits, • Growth potential/opportunities for advancement within my agency

Job DescriptionOriginal X Productions are the operators of worldwide location-based entertainment experiences including The FRIENDS™ Experience, and Hershey Super Sweet Adventure. We are looking for staff who are passionate, exhibit the core values of excellence, have a commitment to safety, and value fun in everything they do. Job Summary: OGX is seeking Guest Experience Team Leads to assist with overseeing the Hershey Super Sweet Adventure Guest Experience Team and preserving the cleanliness of the space. The ideal candidate thrives in a fast-paced environment and has performing arts experience. This part-time position may be scheduled for up to five (5) days OR 28 hours per week. This part time position pays $20.00 per hour. Responsibilities: • Drive the daily operation of the Hershey Super Sweet Adventure by assigning staff rotations, ensuring proper breaks are given, and staff are looked after each day, • Ensure the highest level of Guest Experience is delivered by our staff members, • Assist Guests with resolving issues and complaints throughout the operating day, • Train Sweet Seekers in the proper character and improvisation needed to be successful, • Ensure theming inside and outside the attraction is maintained with themed language, spiels, and improvisational moments, • Direct Guests with scripted language throughout the experience to sustain immersive experience, • Help keep the location clean and welcoming to Guests, • Answer questions about the experience, • Jump in to support exhibit operations and perform duties as needed to ensure best experience to Guests, • Additional duties as assignedRequirements:, • Must be able to remain in a stationary standing position more than 65% of the time, • Must be able to memorize some scripted material to deliver to guests for consistency of experience, • Must be able to move about inside the exhibit space, • Must be able to commit to a minimum of three shifts, one of which must be on a weekend day, • Occasionally lifts and moves items / equipment weighing up to 50 pounds, • Able to work a variable schedule including nights, weekends, and holidaysYour strengths include:, • Exceptional communication skills, • Organized and detail oriented, • Ability to multitask, • Reliable proactive team playerYour experience:, • High school diploma (or its equivalent), some college is preferred (current students welcome to apply), • Experience with entertainment elements, such as public speaking, acting/theater, or other entertainment spheres, • 6 months in a leadership roleBenefits:, • Flexible Schedule Powered by JazzHR TXHYjt9dlv

Job DescriptionDescription: Do you have a talent for making people feel heard and supported, especially over the phone? We’re looking for dedicated full-time skilled Customer Service Representatives who thrive on solving problems, building genuine connections, and delivering exceptional service with every conversation. Key Responsibilities: • Promptly answer incoming calls to provide a responsive and personalized customer experience, • Accurately verify, update, and maintain customer information and service details within our CRM system, • Schedule appointments with urgency and precision, following daily capacity guidelines and service priorities, • Collaborate with field technicians to ensure service records are completed and checked out correctly, • Respond to customer inquiries via phone, chat, and email with clarity, professionalism, and attention to detailRequirements:, • Minimum of 1-3 years of direct experience providing excellent customer service over the phone, • Ability to multitask, update notes in CRM, and keep up with phone conversations within a fast-paced environment, • Previous dispatch experience is strongly preferred, including scheduling and coordinating field technicians based on availability, priority, service capacity, and daily technician KPIs., • Direct, hands-on experience with CRM software, specifically Service Titan (required), • Positive, customer service-driven attitude, • Strong communication skills, • Ability and desire to work independently, come up with solutions, and know how to use your resources, • Affordable benefits for full-time employees: Up to 90% Employer-Paid Medical, Dental, Vision coverage for employees, Short-Term/Long-Term Disability Insurance, • 401(k) plan with company match, • Paid Time Off accrued quarterly, paid holidays, and birthdays off, • Teammate & Family Discount, • Paid training and opportunities for advancement

Job Description Appleton Campbell is 40+ years strong and growing. We provide our community, and surrounding areas, with HVAC, Plumbing, and Electrical Services. We pride our company on honesty, integrity and providing our customers an experience that exceeds their expectations. We are looking for a professional and outgoing person to join our Customer Service team. This Full-Time position is offer in both a 4 day/week and 5 day/week schedule. This position is NOT remote. Responsibilities & Duties: • Deliver Exceptional Customer Service – Provide professional, empathetic, and timely assistance while maintaining a sense of urgency., • Manage Incoming & Outgoing Communications – Answer multiple phone lines, monitor emails, and respond to digital leads to address customer needs promptly., • Schedule & Coordinate Appointments – Work closely with other departments to efficiently schedule, reschedule, and confirm customer appointments., • Proactive Customer Outreach – Conduct outbound calls to existing customers for service follow-ups, promotions, and scheduling needs., • Experience: Minimum of 3 years in a customer service role., • Communication Skills: Strong verbal and written communication abilities with a customer-first approach., • Call Handling Ability: Comfortable managing high call volumes while maintaining professionalism and efficiency., • Tech-Savviness: Proficient in computer systems and adaptable to learning new software., • Professional & Positive Attitude: Enthusiastic, eager to learn, and committed to delivering top-tier service., • Strong Organizational Skills: Ability to multitask, prioritize, and manage workload effectively., • Problem-Solving Skills: Capable of handling challenging situations with patience and professionalism., • Competitive Compensation, • Health, Dental & Voluntary AD&D, • Paid Holidays & Vacation, • Paid Personal Time Off, • Employer Matching Retirement Plan, • Company Supplied Mobile Devices, • Company Paid Training, • Valuable Work/Life Balance, • Gym Membership Discount, • Free Ice Cream

Job DescriptionAccount Manager-Air Distribution Our growing Air Distribution Department is in search of an Account Manager to join this team. The role is responsible for achieving specific sales goals to assist in the growth of the Air Distribution business. This includes developing long-term customer relationships and maximizing account penetration and customer retention. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Other functions may be assigned. • Develop specific action plans to increase market penetration by working with existing customers and identifying potential new customers., • Develop relationships with multiple buying influencers in the customer’s organization, including estimators, project managers, project engineers, purchasing and management., • Responsible for preparation of project take-off, including both an estimate and proposal. Validate the offering with customers., • Follow up with buying influencers and closing of work to meet assigned quota., • Acquire and evaluate market data to develop strategies to maximize sales opportunity and market share. This position has no supervisory responsibilities. QUALIFICATIONS • Bachelor’s degree preferred. However, consideration will be given to individuals with a technician experience (HVAC field or sheet metal) that understand the industry and want to grow into a sales role., • Experience selling mechanical airflow or similar building material products preferred., • Proven track record in designing/developing a successful comprehensive sales plan preferred., • Motivated self-starter with a strong work ethic., • Must have basic PC experience in Windows environment, working knowledge of Microsoft Office (Word, Excel, and Outlook.)., • Exceptional customer service skills., • Strong oral and written communication skills., • Excellent project management skills., • Demonstrated strong time management skills and ability to meet deadlines. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. DECLARATION Human Resources retains the sole right and discretion to make changes to this job description. Any employee making changes unauthorized by the President or Human Resources will be subject to disciplinary action up to and including termination.

Job Description SUMMARY Processes customer requests received by mail, telephone, fax, E-mail or personally from customer or company employee by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Schedule service and maintenance service appointments with home owners Informs customer of any and all cost and/or repair fees, anticipated delays, and any additional information needed by customer. Enter and update customer data in computer system Advise customer of Service Agreement benefits and/or any current specials and inquire if they would like to take advantage of the offers. Writes or types order forms, or enters data into computer, to determine total cost of services for customer. Records or files copy of orders received. Orders parts as required. Receives and forwards customer complaints to the proper member of the management team within a timely manner. Compiles statistics and prepares various reports for management. Answers questions from customers or individuals on how a product operates or directs them to the person that is able to assist them. Responsible for sending seasonal brochures, newsletters, and maintenance reminder notices to all customers. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School diploma or general education degree (GED); or minimum of three months related experience and/or training: or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read and interpret documents such as procedure manuals, work instructions, software manuals. Ability to write routine reports and correspondence. Ability of navigate basic computer programs. Ability to speak and communicate well with customers. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. OTHER SKILLS AND ABILITIES Must be familiar with current software packages such as Micro soft Word, Excel and Service Titan Must be familiar with all products lines and service territories Must be familiar with the data works system and be able to input and retrieve data. CERTIFICATES, LICENSES, REGISTRATIONS None required for this position. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or Lifting as required to file documents or store materials throughout the work day. Proper lifting techniques required. May include lifting up to 25 pounds for files, computer printouts on occasion. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The performance of this position may occasional require exposure to the manufacturing areas were under certain areas require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection. For the most part ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.

Job Description We are currently seeking to fulfill a full-time Customer Service Agent position. As a CSA, you will be responsible for providing exceptional customer service to our existing clients, processing policy change requests, explaining product features and benefits with in-depth product knowledge while providing value and problem solving! The successful candidate should have a great attitude, strong work ethic, excellent interpersonal and communication skills, good organizational skills, strong attention to detail and demonstrated strong PC skills including Word, Excel, and Outlook knowledge. *Must Have Valid Property & Casualty Virginia Insurance License *AMS360 experience preferred Salary to commensurate with experience

Job DescriptionA successful Owner Direct Account Manager is responsible for achieving revenue and margin goals by successfully acquiring maintenance agreements, quoted service projects, quoted repairs, building automation projects, turnkey projects and comprehensive solutions for existing buildings. While supporting the Havtech mission to deliver exceptional customer service throughout the sale and execution of projects involving HVAC equipment, building automation, and mechanical contracting services. This individual will be tasked to identify and coordinate Havtech provided solutions that can achieve or resolve a client’s environmental, operational, financial and people goals. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Other functions may be assigned. • Prospects to locate and develop relationships with new clients., • Maintains and cultivates existing client relationships, • Develops general working knowledge of all Havtech offerings., • Utilizes account management processes for target customers., • Develops and implements specific action plans that improve project closure rate and produce profitable business., • Develops necessary estimates as required., • Converts leads into opportunities., • Develops opportunities through networking and professional organizations., • Leads or supports, depending on the opportunity, coordinated sales efforts involving multiple Havtech sales groups. Works effectively in a team selling environment., • Develops customer relationships at various level of customer organization., • Collects and communicates to operations the pertinent project information required to successfully complete projects., • Coordinates and attends site reviews as required., • Must be committed to operating within the Havtech Safety protocols., • Confirms project scope and bill of material with customers., • Assist with the collection of Accounts Receivable as needed., • Determines recommended selling strategy and initial pricing., • Presents the proposal, negotiates price and contract terms/conditions with customers., • Stays current with local utility incentive programs and leverages associated rebates to improve project closure rate or project margins., • Follows up with buying influences to secure orders., • Coordinates or engages in the project execution process as required., • Resolves deviations in scope with the client to preserve client experience and satisfaction., • Consistently ascertains customer needs and current market opportunities. This position has no supervisory responsibilities. QUALIFICATIONS • Requires a Bachelor's of Science or Bachelor of Arts Degree in a technical or business related field or equivalent combination of education and/or experience., • Five years of experience in HVAC Sales or related technical field., • Well-developed sales skills., • Must possess excellent organizational skills and ability to prioritize multiple projects and tasks to meet competing deadlines., • Excellent oral/written communication skills., • Excellent customer relation and presentation skills., • Must have basic PC experience in Windows environment, working knowledge of Microsoft Office (Word, Excel, and Outlook),, • Ability to travel within a defined region at least 50% of the time, overnight travel is not typical. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. DECLARATION Human resources retains the sole right and discretion to make changes to this job description. Any employee making changes unauthorized by the president or human resources will be subject to disciplinary action up to and including termination

Job DescriptionBenefits: • Base PLUS Commission, • Quarterly Bonuses, • Team trips and travel opportunities, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development Patrick Blevins State Farm-About Our Agency: Were not your average insurance office and we like it that way. As a second-generation State Farm Agent with locations in Lexington and Waynesboro, our mission for the past 14 years has been simple: serve our community, protect against what can go wrong, and help people invest in what can go right all while having fun doing it. Led by Patrick Blevins, a nationally recognized agent and multi-year Chairmans Circle, Presidents Club, and Lifetime MDRT qualifier, our agency is consistently ranked among the top in the country. Our team of 14 licensed professionals thrives in a culture built on growth, teamwork, and purpose where we work hard, celebrate success, and make a real difference in peoples lives. Were proud to offer a comprehensive benefits package that includes: • Three weeks minimum paid time off (plus additional holidays and personal days), • Health insurance, • 401(k) plan with company match, • Quarterly bonuses and base pay plus commissions, • Company vehicles for certain roles, • Team trips and travel opportunities, • A balanced work schedule that supports both personal and professional fulfillmentIf youre motivated, hardworking, and eager to learn, well provide the coaching, development, and support you need to succeed no prior insurance experience required. Join a proven, high-performing team that believes in doing meaningful work, growing together, and enjoying the journey along the way. ROLE DESCRIPTION: As an Account Manager - State Farm Agent Team Member for R. Patrick Blevins - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Promote successful and long-lasting customer relations.QUALIFICATIONS:, • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Experience managing client relationships is preferred, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal, and listening, • Dedicated to customer service, • Able to anticipate customer needs, • Able to effectively relate to a customer, • Self motivated and Goal driven

Job Description Integrated Talent Strategies (ITS) is seeking a Customer Service Representative to work with a top company in the Ashburn, VA area. This is a full-time, project-based position. The ideal candidate will need to have 1 year of Sales experience with an Associate's Degree in a related field. RESPONSIBILITIES: • Enter and check orders., • Handle customer phone calls and emails., • Handle quotes and issues and update RMA's., • Post sales and quotes follow up., • Run reports as assigned., • Manage accounts and relationships within a territory with designated Regional Manager to increase sales growth and revenue., • Engage daily with Regional Manager to prioritize and plan work flow, tasks and activities., • Update relevant customer, account and opportunity information through various databases., • Responsible for contributing to a positive and productive work environment. ITS is an international recruiting and staffing firm specializing in Engineering, Technical and Professional positions. Founded in 1984 as a subsidiary of an engineering firm, ITS continues to remain a strategic partner for the job seeker. Our clients include some of the largest and most respected architectural, engineering, and manufacturing companies in business today. Our ability to offer a wide range of services, and the flexibility to adjust to the changing needs of our clients, has allowed us to maintain a solid reputation for several decades. Apply now for more information! You should be proficient in: • Customer Service, • Territory Sales, • Outside Sales

Job Description Seeking an organized and highly motivated insurance account manager to join our team. Responsibilities include working directly with current and new clients to manage and quote/issue insurance policies. As well as complete renewals. Experience with home and auto insurance is mandatory. This is a chance to build on your experience, with plenty of room for growth. Competitive wage, PTO, and Health Insurance are available. Virginia property and casualty insurance license required Must have very strong follow-up, written and verbal communications skills and problem-solving skills. Candidate should have basic computer skills and be proficient with Microsoft Office – Word/Excel Company DescriptionSmall independent insurance agency. Casual office setting and an office dog! This position is for someone experienced with selling and servicing home and auto insurance. Finding clients not necessary, but being able to communicate well on the phone and via email is a must.Small independent insurance agency. Casual office setting and an office dog! This position is for someone experienced with selling and servicing home and auto insurance. Finding clients not necessary, but being able to communicate well on the phone and via email is a must.

Job Description Customer Relations Specialist Richmond, VA About Urbanex Urbanex is a rapidly growing, family and veteran-owned pest control company dedicated to providing superior service and building a culture of growth, development, and teamwork. From our humble beginnings in Nashville, Tennessee, in 2015, we're expanding to 14 locations across the country. We're not just about eliminating pests; we're about building relationships and exceeding customer expectations. Our technicians are friendly, courteous, and always go the extra mile, as evidenced by our customer testimonials. At Urbanex, people are our most valuable asset. We invest in training, offer career development opportunities, and foster a supportive, inclusive work environment where everyone can thrive. If you're looking to join a company that values its employees and is committed to making a difference for our customers, Urbanex might be the perfect fit for you! Our Core Values • Play Like a Champion: We choose resilience, positivity, and determination, even when it's hard. We find enjoyment and purpose in what we do to rise above, stay agile, and pursue excellence in every situation. • Unwavering Character: We choose to do the right thing, regardless of the consequences. We always show up wholeheartedly, embracing vulnerability and inspiring others by being a good person. • Commit to Better: We wake up every day with the relentless desire to become better. We face adversity head-on and inspire others to relate to challenges as opportunities for growth. • Wholehearted Connection: We root for one another in success and failure. We build a community where everyone feels seen, supported, and valued. We meet people where they are and believe building bridges is better than burning them. • Belief is Contagious: We rise up by inspiring hope, giving people the freedom to explore the journey of growth, and rewarding those with the courage to act on their infinite potential, About the Role As a Customer Relations Specialist, you'll be the first point of contact for our customers at our Nashville branch, playing a vital role in ensuring their satisfaction and contributing to the branch's success. You will be a customer advocate, addressing concerns, educating customers on our services, and ensuring they have a positive experience with Urbanex. This role requires a self-starter who can work autonomously, manage their time effectively, and prioritize a broad set of responsibilities. You will need to be reliable, honest, hardworking, and maintain a high level of professionalism in all interactions. Excellent communication skills, both written and verbal, are essential. This is an in-office position. Responsibilities • Answer incoming calls with enthusiasm and professionalism., • Schedule and reschedule service appointments, ensuring efficient routing and technician availability. • Process customer payments accurately and securely, maintaining detailed records in our CRM system. • Respond promptly and professionally to customer inquiries via phone, email, and SMS. • Proactively follow up with customers to ensure their satisfaction and address any concerns. • Educate customers about Urbanex's services, the importance of ongoing pest control maintenance, and any available promotions. • Collaborate with branch managers and technicians to coordinate service routes and resolve customer issues efficiently. • Handle customer retention tasks, including addressing concerns that might lead to cancellations and proactively rescheduling appointments. • Provide feedback to branch managers on customer trends and issues to help improve service delivery and identify areas for growth. • Assist branch managers with various tasks and projects as needed, demonstrating flexibility and a willingness to support the team. • Maintain accurate and up-to-date customer records in our CRM system. Qualifications • Strong customer service skills with a passion for helping others and resolving issues effectively. • Excellent verbal and written communication skills, with the ability to communicate clearly and professionally. • Exceptional organizational skills and the ability to manage multiple tasks simultaneously, demonstrating strong time management and prioritization skills. • Solid problem-solving abilities and a knack for finding creative solutions to customer challenges.• A team player mentality with a willingness to collaborate and support colleagues in a fast-paced environment. • Self-starter with the ability to work autonomously and take initiative., • Adaptability and a willingness to learn new systems and processes., • A positive attitude, strong work ethic, and a desire to contribute to a growing company. • Proficiency in basic computer skills, including data entry and Microsoft Office Suite., • Experience with FieldRoutes CRM and Voice for Pest phone systems is a plus, but not required (we'll train you!). • Must be reliable, honest, and able to maintain a high degree of professionalism at all times. • Must pass a background check and credit check due to the handling of customer payments. What We Offer • Opportunity to work in a fast-growing company with a strong focus on employee development. • A supportive, team-oriented work environment where your contributions are valued., • The chance to make a real difference in the lives of our customers by helping them create a pest-free environment. Why Urbanex? Working at Urbanex means being part of a team that's passionate about protecting our customers' homes and businesses from pests. It means having the opportunity to grow your skills and advance your career in a supportive and dynamic environment. It means making a difference in your community, one satisfied customer at a time. #IST1 Candidates must be willing to complete a background check for this position

Job DescriptionSalary: $18 an hour Friday, Saturday, Sunday Shift 7am-6pm Who We Are We keep on growing because we only hire the best, and our customers love us for it.Wevebeen at this a long time here in the Richmond area.Youveprobably seenour trucks and our ads. What youdontknow is whatitslike to be a part of a team like this. How much you feel appreciated when youdontcut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand thatyourethe only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.Also,we are one of the few companies in the area that do not require on-call rotations for technicians. We understand that your time at home is just as important as everyone else's. Why Choose SoGood Plumbing, Heating & Air • Competitive pay - $18 anhourwith a guaranteed$2 raise every year up to $28 an hour., • Medical, Vision, and Dental Insurance with SoGood paying $250 monthly towards medical., • Work Life Balance, • Up to a month of paid leave., • 401k Plan., • Paid training through Nexstar. The Big Task You will promote customer satisfaction by converting incoming customer calls into booked service appointments. Key Sub Tasks • You will need to learn the call script in order to sound professional and authentic when speaking with our customers., • Participate in training so that you grow and develop as a prodessional., • Maintain and update our custoemr database with complete and accurate information., • Maintain communication with dispatch and your manager. Desired Skills and Experience If you want to be part of something bigger than just a job make this career move and find exactly whatyourelooking for. You will work in a place where you will be appreciated by your team and your customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about SoGood by visiting sogoodplumbingandhvac.com. Equal Opportunity Employer There is room to grow for the right candidate. This is a career, not a job! We look forward to hearing from you.

Job Description We are seeking an enthusiastic, customer-focused individual to join our team as an Entry-Level Customer Service Representative. This role is ideal for individuals who enjoy helping others, building relationships, and developing strong communication skills while gaining hands-on experience in customer engagement and community outreach. This entry-level position offers paid training, ongoing support, and a clear pathway for career advancement into leadership roles—often within 11–12 months. If you are motivated, people-oriented, and eager to start a rewarding career in customer service, this opportunity is a great fit. No prior experience is required. What You’ll Do • Provide friendly, professional, and customer-focused service through face-to-face interactions, • Engage with individuals in the community and deliver clear, helpful communication, • Answer questions and address concerns with professionalism and respect, • Share information about programs and services in a positive and engaging way, • Build strong relationships and create a positive customer experience, • Participate in team meetings, training sessions, and skill-building workshops, • Develop skills in communication, customer service, and professional growth, • Strong verbal communication and interpersonal skills, • Customer-first attitude with a positive, friendly approach, • Comfortable engaging with new people in a professional setting, • Motivated, coachable, and eager to learn, • Reliable, punctual, and team-oriented, • Must be 18+ and legally authorized to work, • Paid training provided from day one, • Full-time schedule with immediate start availability, • Competitive base pay plus uncapped performance-based bonuses, • Clear opportunities for advancement into leadership roles, • Ongoing mentorship, training, and professional development

Job Description At Anicira, everything we do is centered on improving the quality of life for cats and dogs in our community. We offer a range of programs and services that strengthen the human-animal bond, provide accessible veterinary care, educate the community on humane treatment, and offer safekeeping services for families in need. We are seeking an experienced Client Service Representative (CSR) to join our team. Client Service Representative Qualifications The ideal CSR candidate shares Anicira’s commitment to delivering high-quality patient care alongside exceptional client service. This role is essential in creating a supportive, welcoming environment for both clients and their pets. Client Service Representative Responsibilities Including, but not limited to: • Provide excellent client service at all times, • Demonstrate respect, professionalism, and friendliness toward clients and team members, • Foster an inclusive, non-judgmental environment that respects cultural differences, • Build strong working relationships both internally and externally, • Answer phone calls, schedule appointments, and respond to general inquiries, • Present and explain fees, estimates, and treatment plans clearly and compassionately, • Utilize practice management software effectively, • Manage a multi-line phone system and accurately triage calls, • Maintain clear, professional communication (both written and verbal), • Demonstrate a positive, calm, and engaging phone presence, • Think critically and problem-solve using sound judgment, • Generate hospital forms and reports as needed, • Educate clients on services, products, and care recommendations, • Maintain accurate medical records, charts, and correspondence, • Triage patients as needed and alert veterinary technicians and doctors, • Process financial transactions accurately, • Review and determine eligibility for financial assistance programs, • Maintain a clean, organized, and professional hospital environment, • Four-day work week, • 6:45 AM – 5:45 PM, • Ability to lift up to 40 lbs, • Ability to stand, walk, sit, stoop, kneel, and perform repetitive motions for extended periods, • Ability to lift, carry, and move patients and supplies as needed, • Top-tier medical, dental, and vision insurance plans, • 401(k) with employer match, • 100% employer-paid short-term disability and life insurance, • Medical and dependent care FSA, • Paid time off and paid holidays, • Employee Assistance Program (includes mental health, legal, and financial support), • Professional development opportunities, • Student loan assistance (PSLF-eligible organization), • Generous personal pet care discounts, • Paid parental leave, • Paid bereavement leave (including pet bereavement), • Free uniforms, • Optional supplemental insurance

Job DescriptionBenefits: • Hiring bonus, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description Ridge Lake Animal Hospital is seeking an enthusiastic, highly motivated, and detail-oriented Client Service Representative to join our growing team! We are a two-doctor, AAHA-accredited, veterinary practice, and we provide comprehensive medical, surgical, and dental care for dogs, cats, and exotics. SUMMARY The Client Service Representative (CSR) is an ambassador of the hospital, serving as the first point of contact for our clients and their pets. The CSR answers telephones, greets clients, receives and transmits telephone and other messages, updates client business records, prepares invoices and collects payments, as well as performs a variety of other related services. ESSENTIAL DUTIES & RESPONSIBILITIES · Answers telephones and places calls quickly, efficiently and in a professional and friendly manner, using a multi-line telephone system. · Screens calls to determine which should be handled by other staff members; follows established policies and procedures in referring clients for immediate treatment of animals when requests are accompanied by descriptions of acute symptoms. · Answers client’s inquiries about hospital policies, basic pet care questions, costs of immunizations and spays/neuters. · Receives and transmits telephone and fax messages accurately and promptly · Greets clients, enters or updates client and pet information into the practice computer system, escorts the client to exam room. · Prepares client invoices and obtains payment after services are performed. · Performs over the counter sales of specialty merchandise, exercising a technical knowledge of products sold · Maintains a polished and professional appearance · Performs other duties as deemed necessary SUPERVISORY RESPONSIBILITIES N/A PREFERRED EDUCATION & EXPERIENCE · High school diploma or equivalent · Relevant experience with basic office functions within a busy environment · Previous reception and veterinary industry experience are preferred but not required CERTIFICATIONS, LICENSES, REGISTRATIONS N/A COMPETENCIES · Strong client service skills · Tact and diplomacy · Strong written and oral communication and comprehension skills · Flexible work attitude and work habits · Ability to carry out basic mathematical tasks COMPUTER SKILLS Employee must be able to use a computer and specialized software. Microsoft word, Outlook, etc. TRAVEL REQUIREMENTS No travel is expected for this position. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee must be able to work at a computer for extended periods of time. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. WORKING ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The noise level in the work environment can be moderately high. BENEFITS · PTO and Holiday Pay · Medical, Dental, and Vision Insurance · 401K with Matching · Life Insurance · Disability Insurance Community Veterinary Partners. is committed to equal opportunity in employment. It is the Company’s policy that equal employment opportunity be provided without regard to age, race, color, sex, religion, national origin, sexual orientation, disability, covered veteran status, or any other status protected by law.

Job Description Customer Service Specialist About TireHub: At TireHub we move more than tires – we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers – because they’re at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes – to challenges, to each other, and to getting it done right. Visit to learn more. Position Summary: The Customer Service Specialist develops and maintains customer relationships and delivers the highest quality customer service through inbound and outbound customer calls. They will report to the Customer Service Lead. This position also manages incoming customer calls, elevates unresolved customer issues to designated departments, providing B2B & AR support as needed. When you say YES to something bigger: • Premium Free Hubber-Health Insurance, • TireHub funded Health Savings Account, • Additional benefit options including TireHub paid short/long term disability and life insurance benefits, • Paid vacation and holidays, • Parental leave programs, • Build your financial future with 401(k) including TireHub match, • Access to tire discounts, perks, and so much more! The individual must exhibit the following core attributes of TireHub commitments: • Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships., • Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique., • Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we do not give up until we get to the end., • Manage incoming customer calls and all aspects of inbound order management, • Completes outbound phone calls/campaigns as assigned, • Elevate unresolved customer issues to designated departments, • Own follow up to customers related to inbound calls and customer requests/issues, • Drive customer adoption to self-service tools through helpful communication and support, • Drive communication between Sales and Operations related to customer service, • Provide B2B and AR support as needed, • Complete other tasks assigned by the Customer Service Lead, • Customer Focus: Building strong customer relationships and delivering customer-centric solutions, • Resourcefulness: Securing and deploying resources effectively and efficiently, • Drives Results: Consistently achieving results, even under tough circumstances, • 2 years minimum previous sales or customer-facing experience preferred, • Demonstrated success with over-the-phone communication, • Excellent written, interpersonal, and verbal communication skills, • Demonstrated problem solving & critical thinking skills with the ability to deliver results to the appropriate quality and time metrics, • Majority of time is spent sitting, constantly viewing monitors in a comfortable position with frequent opportunity to move around. There may be occasions to move or lift light articles., • This role reports to TireHub Logistics Center in Mannassas, VA and requires a strong in-person presence. TireHub will consider the employment of all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. TireHub maintains a drug-free workplace in accordance with state and federal law. Hourly Range: $23.00 - $26.00 p/h TireHub will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. TireHub maintains a drug-free workplace in accordance with state and federal law.

Job Description Join Our Growing Team at Burke Animal Clinic Customer Service Representative - Multiple Openings ???? Location: 6307 Lee Chapel Road, Burke, VA 22015 ???? Schedule: Full-Time | Weekday & Weekends ???? Pay Range: $19.00–$20.00 per hour We are seeking a friendly, understanding, and professional team member to assist us with providing exceptional customer service for our clients. CSRs are the first point of contact for our clients and must be compassionate, articulate, and able to handle high-pressure situations with grace and efficiency. Applicants must have strong communication skills accompanied by a calm presence especially when juggling multiple tasks or supporting clients and staff during emotional moments. Requirements/Duties will include but may not be limited to: • Greetings, checking in, and checking out clients, • Required to know policies, procedures, and clinical processes, • Answer phones calls, emails, texts, and process any messages, • Book, confirm, and manage appointments, surgeries, and procedures, • Taking food and prescription requests, • Handling cash drawer/preparing end of day financial reports, • Troubleshooting client communication issues, • Processing patient records, lab work, and specialist reports, • Maintaining accurate client records and updating information as needed, • Good communication to be able to relay messages between clients, veterinarians, and other staff members, • Employee discounts (applied after 90 days of employment), • Opportunities for growth and advancement within the clinic., • Excellent oral and written communication, • Organized and meticulous, • Knowledge of basic veterinary terms and procedures, • Knowledge of basic computer skills, • Patience and respect for client, patients and colleagues, • Standing/walking/lifting. (Applicants must be able to lift 50lbs), • Fast-paced and dynamic atmosphere that encourages quick thinking and adaptability, • Strong emphasis on teamwork and cross-functional collaboration, • Supportive and inclusive culture that values diverse perspectives, • Goal-driven environment focused on high performance and continuous improvement, • Open communication and feedback are encouraged to foster growth, • Employees are empowered to take initiative and contribute to shared success, • Flexible and responsive to change, with a focus on innovation, • Positive work culture that balances productivity with employee well-being

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Norfolk International Airport (ORF) - 2200 Norview Ave.

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