Client Coordinator
hace 20 días
Henrico
Job Description About the Role We’re looking for a Client Coordinator to serve as the first point of contact for our customers while helping support the daily operations of the business. This role combines customer communication, scheduling, administrative support, invoicing, and light logistics coordination. The right candidate will be professional, organized, detail-oriented, and confident in communicating with clients over the phone and through email. Responsibilities include scheduling moves and deliveries, handling invoicing through QuickBooks, managing internal scheduling systems through Google Workspace, maintaining accurate records, and assisting with receiving coordination when furniture and inventory arrive at our warehouse. This is a part-time position with strong potential to grow into a larger operational role as the business continues to expand. Responsibilities • Answer incoming customer calls and emails, • Schedule moves, deliveries, and estimates, • Provide professional and friendly customer communication, • Manage invoicing and administrative tasks through QuickBooks, • Maintain job schedules and internal records, • Use Google Workspace (Gmail, Calendar, Drive, Sheets) for scheduling and organization, • Use Excel and Google Sheets for job tracking and reporting, • Assist with receiving coordination and inventory intake at the warehouse, • Support daily office operations and team logistics, • Follow up with clients as needed to confirm details and ensure smooth scheduling Qualifications • Strong communication skills, especially over the phone, • Professional, warm, and calm under pressure, • Proficient in QuickBooks, • Proficient in Excel and/or Google Sheets, • Comfortable using Google Workspace (Gmail, Calendar, Drive, Sheets), • Highly organized and detail-oriented, • Able to manage multiple tasks and shift priorities, • Reliable, punctual, and self-motivated Preferred Experience (Not Required) • Customer service, hospitality, or front desk experience, • Scheduling or dispatching experience, • Experience in moving, logistics, or service-based businesses What We’re Looking For We’re looking for someone who enjoys helping people, communicates clearly, stays organized, and takes pride in doing things the right way. This role is often the first interaction clients have with our company, so professionalism and communication matter just as much as administrative skills. If you’re looking for a stable part-time opportunity with room to grow into a larger role over time, we’d love to hear from you. Schedule Monday through Friday 9:00 AM – 2:00 PM Pay $21–$23 per hour Based on experience To Apply Please submit your resume along with a short note telling us about your background and why you’d be a good fit for this role. Company DescriptionWe specialize in residential moves, designer receiving, warehouse storage, and white-glove delivery services. Our reputation has been built on attention to detail, clear communication, and dependable service. As we continue growing, we’re looking for the right person to help strengthen our operations and client experience.We specialize in residential moves, designer receiving, warehouse storage, and white-glove delivery services. Our reputation has been built on attention to detail, clear communication, and dependable service.\r\n\r\nAs we continue growing, we’re looking for the right person to help strengthen our operations and client experience.