Customer Service Manager - Washroom Accessories
hace 11 días
Yonkers
Customer Service Manager – Washroom Accessories Location: Yonkers office Working Hours: 8:30-5:00 Remuneration: $85,000 - $95,000 & benefits package The role of the Customer Service Supervisor – Washroom Accessories will involve: • Customer Service Representative/Internal Sales position promoting a range of washroom accessories, • Managing a team of circa 15 internal staff, • Provide support running the day to day customer service function from quotation phase to after sales, • Helping to service accounts and respond to inbound customer enquiries, • Participate in meetings and activities to improve customer satisfaction and business performance, • Generating leads and developing client relationships, • Help the marketing and purchasing teams to grow overall revenue, • Analyse problematic situations and provide solutions to ensure company growth, • All of your time will be spent working from the Yonkers office The ideal applicant will be a Customer Service Supervisor – Washroom Accessories with: • Must have 2 years' customer service experience, • Must have people management experience, • Ideally have experience with related products such as: cubicles, bathrooms cubicles, washrooms, panels, bathroom panels, washroom accessories, duct panels, lockers, benches, door hardware, ironmongery, laminates, worktops, decorative surfaces and durable surfaces (not essential), • Would consider other construction related backgrounds, • IT literate, • Ability to hit the ground running, • Looking for longevity in career, • Energy, passion and enthusiastic