Customer Service jobs in Yonkers, New YorkCreate job alertsFull-time

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Required Experience &am

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an additional $5/hr from April 9–15 for all hours worked.Fast 24 hour Certification³.As a Cus

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an additional $5/hr from April 9–15 for all hours worked.Fast 24 hour Certification³.As a Cus

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Required Experience &am

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an additional $5/hr from April 9–15 for all hours worked.Fast 24 hour Certification³.As a Cus

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an additional $5/hr from April 9–15 for all hours worked.Fast 24 hour Certification³.As a Cus

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an additional $5/hr from April 9–15 for all hours worked.Fast 24 hour Certification³.As a Cus

A busy healthcare facility is seeking an experienced Customer Service Professional to join their team.The ideal candidate will handle high-volume inbound and outbound calls, deliver exceptional service, and support patients and staff by resolving inquiries efficiently and professionally.Responsibili

We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat. Customer Service Representative (Remote Position). Reliable, respectful, and customer-service oriented.

Job DescriptionPersonal Lines Account Manager Location: Tappan, NY Salary: 50-70K Base Salary + commissions on new business sales (Depending on experience and qualifications) Position Summary Independent insurance agency is seeking a licensed personal lines account manager or personal lines CSR to service a book of personal insurance accounts. The insurance agency will require the personal lines account manager to respond to client calls about policy changes, updates and coverage questions, plus consult with clients on potential bundle saving opportunities. Up selling clients may be required to ensure clients have the appropriate amount of insurance protection. This insurance account manager candidate will be responsible for providing timely and professional day-to-day client service working closely with the personal lines producer and insurance company representatives. Responsibilities will include: Support and service a wide range of personal lines accounts Support agency producers with customer service related tasks. Handle incoming new business sales calls or walk-in business as needed Cross-sell or account rounding as needed ensuring clients have appropriate coverage Liaison between clients, producers and insurance company representatives. Certificates, endorsements, binders, and first claims Marketing, quoting, rating of new client business and account renewals. Requirements: Property & Casualty Insurance License Required Experience with auto, home, boat, and recreational policies Minimum 3-5 years Independent Agency experience Experience with insurance sales Experience with account rounding/ cross-selling Knowledge of Microsoft Excel, Word and related software Experience using Applied (TAM or EPIC) or AMS 360 agency management systems is strongly preferred. Experience with high net worth clients is a plus All inquiries will be kept confidential

Job DescriptionInsurance Personal Lines Account Manager Location: Sparkill, NY Salary: 70K Base Salary + commissions on new business sales (Depending on experience and qualifications) Position Summary Independent insurance agency is seeking a licensed personal lines account manager or personal lines CSR to service a book of personal insurance accounts. The insurance agency will require the personal lines account manager to respond to client calls about policy changes, updates and coverage questions, plus consult with clients on potential bundle saving opportunities. Up selling clients may be required to ensure clients have the appropriate amount of insurance protection. This insurance account manager candidate will be responsible for providing timely and professional day-to-day client service working closely with the personal lines producer and insurance company representatives. Responsibilities will include: Support and service a wide range of personal lines accounts Support agency producers with customer service related tasks. Handle incoming new business sales calls or walk-in business as needed Cross-sell or account rounding as needed ensuring clients have appropriate coverage Liaison between clients, producers and insurance company representatives. Certificates, endorsements, binders, and first claims Marketing, quoting, rating of new client business and account renewals. Requirements: Property & Casualty Insurance License Required Experience with auto, home, boat, and recreational policies Minimum 3-5 years Independent Agency experience Experience with insurance sales Experience with account rounding/ cross-selling Knowledge of Microsoft Excel, Word and related software Experience using Applied (TAM or EPIC) or AMS 360 agency management systems is strongly preferred. Experience with high net worth clients is a plus All inquiries will be kept confidential

Key Responsibilities Coordinate vehicle release and pickup by communicating with body shops, vehicle owners, and insurance companies Maintain accurate vehicle files and ensure timely updates while providing excellent customer service Meet daily performance goals, including making over 100 calls

A company is looking for an Account Manager based in Texas to build long-term client relationships and drive growth initiatives. Key Responsibilities Build long-term relationships with clients and present the company to potential clients Create Account Plans and report on growth results regularly

A company is looking for a Recreational Marine Customer Service Representative to oversee the servicing of policies for clients.Key Responsibilities Manage inbound and outbound calls, assisting clients with inquiries and technical issues Process endorsements, renewals, and handle account maintena

A company is looking for a Commercial Lines Account Manager specializing in Cyber Security, E&O, and EPL.

Key Responsibilities Lead and develop a team of CX professionals, promoting a culture of accountability and high performance Utilize data to identify trends and inform strategies that enhance customer and business opportunities Drive operational excellence across key CX processes, ensuring quali

Key Responsibilities Improve content for customers and internal Customer Care agents Design and facilitate training modules for Customer Care agents Evaluate training program success and provide coaching to agents Required Qualifications 2+ years of relevant experience, preferably in the Cust

A company is looking for an Enterprise Account Manager focused on SLED accounts in the Northeast region.Key Responsibilities Own and expand a defined book of SLED accounts by driving new opportunities and deepening relationships Develop a strong understanding of customer business objectives and t

A company is looking for a Supervisor, Customer Service - Dental.Key Responsibilities Supervise and coach Customer Service employees to ensure member/provider satisfaction and retention Monitor performance metrics and provide feedback for staff development and training needs Develop collaborativ

A company is looking for a Senior Customer Service Representative to provide support for healthcare-related inquiries and claims.Key Responsibilities Answer incoming calls from customers and assist with benefit, eligibility, and claims inquiries Review and research healthcare claims from provider

A company is looking for a Customer Service Representative in Banking for a 12+ month remote contract position.Key Responsibilities Respond to incoming calls from brokers, clients, merchants, and financial institutions regarding banking services Ensure adherence to established call procedures and

A company is looking for an Account Manager, Artist & Label Relations.Key Responsibilities Drive artist onboarding by prospecting and closing partnerships with artist teams Develop and execute growth strategies to enhance platform adoption and tool integration Manage sales pipeline and repor

A company is looking for a Client Customer Service Support Representative to join their remote team.Key Responsibilities Manage inbound and outbound calls, averaging 50-60 calls per day Follow standard operating procedures to resolve denied claims and provide necessary information Communicate wi

Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Position Summary: The Patient Service Specialist provides direct, daily operational front office support. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Education, License & Cert: High School diploma/GED required. Graduation from a Medical Office Assistant school preferred. Experience: Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications. Essential Functions: 1. Responsible for greeting every patient in a courteous, professional, and timely manner Every Time., 2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information., 3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management., 4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record., 5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals if applicable., 6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines if applicable., 7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy if applicable., 8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays., 9. Adheres to departmental and organizational policies and attends meetings/huddles as required., 10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure., 11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance., 13. Other duties as assigned. The pay ranges from $17.00-$23.49 per hour

A company is looking for a Customer Care Representative who is bilingual in Spanish and English.Key Responsibilities Handle inbound/outbound calls and digital inquiries across various platforms Troubleshoot issues and provide clear solutions to students Meet and exceed KPIs related to efficiency

Key Responsibilities Manage a high volume of inbound calls and assist customers with inquiries Access and provide information regarding cardholder accounts and transactions Maintain knowledge of company programs and support team operations during peak times Required Qualifications Must be at

A company is looking for a Call Center Collector.

A company is looking for a Project and Account Manager.Key Responsibilities Manage client relationships through clear communication and timely updates on project progress Coordinate team efforts and translate client briefs into actionable production plans Oversee project finances, including esti

A company is looking for a D&G Travel Consultant II to provide exceptional customer service to defense and government travelers.Key Responsibilities Create and complete travel arrangements including air, hotel, car, and rail Ensure reservations meet client standards and preferences while offering

A company is looking for a Regional Account Manager.Key Responsibilities Meet or exceed quarterly and annual sales targets while fostering sales pipelines Identify, negotiate, and close sales deals within the assigned region Develop business and pre-sales initiatives using industry and technical

Key Responsibilities Make outbound calls to patients, members, and customers to schedule appointments and conduct surveys Assist patients with benefits and insurance information while enhancing their healthcare experience Engage with patients to assess healthcare needs and provide necessary supp

A company is looking for a Customer Service Rep I.Key Responsibilities Respond to member inquiries regarding benefits, eligibility, and claims with accuracy and courtesy Document inquiries and complaints in a computer database promptly and clearly Meet attendance and call quality standards while

A company is looking for a Call Center Representative to support customers by addressing their needs and offering additional products. Key Responsibilities Handle inbound calls to assist customers with their unique needs Set up new claim reports for customers involved in accidents Offer addition

Accept customer calls and return customer. Handle incoming customer service calls. Work and learn from management teams to stay up to date on new products, services, and policies.

A company is looking for a FEP Customer Service Rep.Key Responsibilities Investigate and resolve claims inquiries Record information into Claims systems for proper documentation Ensure compliance with applicable federal, state, and industry laws Required Qualifications High School Diploma 2

A company is looking for a Remote Customer Service Representative.Key Responsibilities Manage a high volume of inbound calls in a fast-paced environment Provide accurate information regarding cardholder accounts and assist with inquiries Maintain knowledge of company programs and support team op

Key Responsibilities Manage digital user flows and optimize customer experiences across web and mobile platforms Establish objectives and success metrics for projects, monitoring key performance indicators Collaborate with cross-functional teams to improve customer experience and develop effecti

Key Responsibilities Provide solutions to customer inquiries, including service issues and billing questions Utilize troubleshooting skills to ensure one-call resolution for customer interactions Drive customer satisfaction through effective engagement and support Required Qualifications Must

Key Responsibilities Triage, answer, and solve incoming customer requests Investigate and troubleshoot problems with internal stakeholders Enhance customer support quality and take responsibility for projects Required Qualifications Native level English proficiency; German is a plus At least

Job Description Overview Yonkers Honda is a family-owned dealership that values both customers and employees. We're looking for an individual that is customer service-oriented and will reflect our company's values. Our goal is to provide long-term career opportunities and growth. Join our Yonkers Honda family today! Job Description This is a FULL-TIME position. The Business Development Center (BDC) oversees all inbound and outbound calls that help to maintain and grow the Service Department. Many customers call in with questions about car services and to make appointments. Our BDC acts as both the first and last points-of-contact to guide these inquiries and follow-up with customers after their maintenance appointments. Every day you'll learn something new! We are looking for someone who has a friendly demeanor over the phone and is able to let their personality shine through. Responsibilities • Respond to all inbound calls and internet chats, • Provide guidance to customer questions and build rapport, • Strategically make appointments based on customer needs, • Conduct reminder and follow-up calls, • Encourage customers to fill out surveys, • Sell repairs to customers who initially declined necessary work, • Excellent customer service skills and professional manner, • Maintain composure in high pressure environment, • Multi-task during peak times of high volume calls, • Spanish-speaking is preferred but not mandatory, • Organized in tracking follow-up calls, • Ambition for commissions, • Willingness to learn new systems such as CRM tools Benefits: • 401(k), • Health insurance

Job DescriptionPosition Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.As an Agent Team Member, you will receive..., • Salary plus commission/bonus, • Paid time off (vacation and personal/sick days), • Flexible hours, • Growth potential/Opportunity for advancement within my agency, • Hiring BonusRequirements, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal and listening, • People-oriented, • Detail oriented, • Proactive in problem solving, • Able to learn computer functions, • Ability to work in a team environmentIf you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionCommercial Account Manager Salary: $70,000 - 85,000 (depending on experience and qualifications) Benefits: Competitive Benefits Package Location: Tappan, NY Position Summary Independent insurance agency is seeking Senior Commercial Lines Account Manager to service and manage a book of commercial lines accounts. The Senior Commercial Lines Account Manager will respond to client calls about policy and coverage questions and consult with clients on policy changes and risk management concerns. This position will be responsible for providing timely and professional day-to-day client service working closely with the insurance agency producer and carrier underwriters. Responsibilities: Working knowledge of Property and Casualty accounts such as Construction, Manufacturing, Retail, E&O, GL Research and compile answers to client policy and coverage questions Ability to market/quote new business and account renewals obtaining competitive coverage/cost ratios for the client Experience with multiple carrier underwriters and online rating portals Identify, compile and manage information regarding account renewals Qualifications 5-10 years of insurance industry experience related to servicing commercial accounts Property and Casualty license CIC, CPCU, or other insurance designations are desirable Applied (TAM or EPIC) or AMS360 software experience preferred Knowledge of Insurance and/or Brokerage business Technical knowledge of product area or industry Ability to provide consultation and expert advice to management on risk management issues Knowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook) Verbal and written communication skills All inquiries will be kept 100% confidential

A company is looking for an Account Manager - Car Dealer Channel. Business, Sales, or Marketing preferred Self-motivated with a strong results orientation Ability to organize and analyze data for decision-making.

A company is looking for a Customer Service Representative.Key Responsibilities Answer 50 - 70 incoming phone calls daily and identify customer assistance needs Document required information in computer systems while actively listening and asking questions Contact care providers to assist custom

A company is looking for a Customer Service Representative (VA & TN).Key Responsibilities Deliver outstanding customer support through clear and effective communication Provide first-level assistance via phone and chat for patient/healthcare provider inquiries Maintain excellent Customer Service

A company is looking for a Customer Support Agent.Key Responsibilities Handle support tickets through an online help desk for player-related questions and issues Identify areas for support articles and improvements based on player contacts Work on improving internal systems to enhance player exp

A company is looking for a Bilingual - English and Spanish Customer Service Desk Agent. Key Responsibilities Answer moderately complex customer inquiries regarding hardware, software, and network administration Escalate complex issues to appropriate resolver teams or vendors as needed Support Le