Customer success jobs in Richmond, Virginia - Page 10Crear alertas

Job Description Commercial HVAC Service Technician Bradley Mechanical is family-owned and operated, proudly serving the greater Richmond area since 1969. We are known for our quality work, trust, and unwavering dedication to both our customers and employees. Our team is made up of honest, professional technicians who enjoy what they do and take pride in the company they represent. We invest in our people and their long-term success by offering an environment where they can thrive professionally and personally. We are currently seeking an experienced Commercial HVAC Service Technician to join our growing team. In this role, you'll focus on preventative maintenance for a wide range of commercial HVAC systems, helping our customers maintain optimal comfort and efficiency in their buildings. We're looking for someone detail-oriented and proactive-someone who understands the value of keeping systems running at peak performance to avoid costly repairs and downtime. At Bradley Mechanical, we believe in doing things the right way-not the easy way-and we're willing to pay top dollar for technicians who meet that standard. Why Choose Bradley Mechanical? • Unmatched company culture, • Simple IRA, • Up to 4 weeks Paid Time Off, • 8 Paid Holidays, • Company-provided vehicle, tablet, phone, and uniform, • Tool Account, • Medical, Dental & Vision Insurance, • Company-paid life insurance, • Short- and long-term disability coverage, • Growth and advancement opportunities, • Reimbursement for certifications and continuing education, • Company outings and team-building events Primary Job Function: Perform routine maintenance services and troubleshooting on a wide variety of commercial HVAC systems including rooftop units, split systems, VAVs, air handlers, and controls. Ensure systems operate efficiently and reliably while identifying potential problems before they escalate. Provide clear documentation of work performed and communicate effectively with property managers, facility engineers, and internal team members. Occasionally assist with service calls or retrofit work as needed. Pay Range: $28.00 to $42.00 an hour, based on experience and credentials Work Hours: 40 hours/week, with overtime as needed Required Qualifications: • Positive, can-do attitude, • 5+ years of commercial HVAC maintenance and service experience, • Clean and insurable driving record, • Ability to read and interpret schematics, wiring diagrams, and technical manuals, • Strong troubleshooting and diagnostic skills, • Familiarity with rooftop units, VAV systems, and commercial controls, • Excellent communication and customer service skills, • Ability to work independently and represent the company professionally, • EPA Certification required, • NATE Certification a plus, • 10+ years of commercial HVAC maintenance and service experience preferred, • HVAC technical education or equivalent mechanical experience preferred

Job Description IF YOU CAN'T, WE CAN! Are you looking to join a fast-paced winning team? Are you a goal and career-oriented individual looking for rapid growth opportunities? Are you willing to make a long-term investment in your future? We have a state-of-the-art schooling program to develop high-quality individuals into service technicians. No experience? No problem, as long as you have excellent customer service and sales skills. We'll teach you the basics, give you the tools you need to succeed, and give you the opportunity to learn from the best in the industry. After successfully learning the basics of the business you will be put on a learning track of success with rapid growth opportunities in management. What more could you ask for! Program Highlights: • 8 weeks of fully immersed training at our Richmond Michael and Son Technical Academy and on the job training (the training doesn't stop here it is ongoing throughout your career), • Professional training facility with hands-on workstations, • Free housing will be provided for out of area students, • Field certified trainers with the latest industry knowledge, • Hourly pay during the training period, • Valid Driver's License and clean driving record, • Pass Criminal Background Check, • Ability to prove or exhibit customer service and sales skills Why should you attend Michael and Son training academy? • After successfully completing our training academy you will have the opportunity to jump-start a great career with exponential earning potential., • After the first year, our technicians average $61,000-$73,000 in annual income., • After training you will be provided A FULLY-STOCKED TAKE HOME service truck with paid automotive insurance, gas card, company cell phone, and tablet for paperless ticketing and dispatching., • Competitive wages that are within the highest of the east coast, earning potential is limited by your desire to succeed., • Michael and Son provide continuous industry-leading training programs to grow your skills

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Health insurance Be the reason someone smiles today. Help us deliver an exceptional customer experienceone interaction at a time! Are you a natural problem-solver who genuinely enjoys helping others? Do you thrive in a fast-paced environment where no two days are the same? Were looking for a friendly, proactive, and resourceful Customer Service Representative to be the voice of our brand and the hero our customers count on. In this role, youll be the go-to person for customer inquiriesdelivering answers, solving problems, and guiding our customers toward the perfect laundry solution. If you love making lives easier and people happier, this is the job for you. Our reputation for outstanding service starts with exceptional peoplelike you. What Youll Do: • Answer a high volume of customer calls, emails, and messages with warmth, professionalism, and a can-do attitude, • Identify customer needs by asking thoughtful questions and actively listening, • Provide timely and accurate solutions using our internal systems and tools, • Ensure all customer requests are completed to enable Next Day Service, • Generate and distribute monthly reports to keep internal teams informed, • Assist and support our driver installers in the field when needed, • Be a key player in helping us maintain our customer-first reputation What You Bring: • High school diploma or equivalent (must pass a background check & drug screening), • Proficiency in Microsoft Office (Word, Excel, PowerPoint), G Suite, and Salesforce, • Strong interpersonal and communication skillsyou know how to make people feel heard, • Stellar time management and multitasking abilities, • Critical thinker and creative problem solver who takes initiative, • Bilingual in Spanish is a big plus, but not required Pay & Schedule: • Starting at $20.00/hour, based on experience, • MondayFriday schedule (No weekends!) Perks & Benefits: • 401(k) with profit sharing, • Health, dental, and vision insurance, • Paid time off and paid holidays, • Quarterly bonuses and annual raises, • Paid training to set you up for success, • And much more! Ready to Make a Difference? Bring your energy, empathy, and customer-first mindsetwe'll provide the training, support, and environment where you can thrive. Apply today and help us continue to deliver service that speaks volumes.

Job Description At Koalafi, we believe in a world where no one has to put an important purchase on hold. That's why we're making it easier for more people to pay for big purchases over time. Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers. Interested in learning more about how we're transforming the financing experience and joining our team? What You'll Do Koalafi is seeking a Manager of Business Analytics to build and lead the analytical foundation of our growing marketing function. This is a high-impact role responsible for developing attribution frameworks, evaluating campaign and channel performance, shaping go-to-market test strategy, and partnering with marketing leadership to scale our direct-to-consumer and business-to-business marketing efforts. This is an individual contributor role, at the Manager level. In this role, you'll work primarily with marketing and analytics to design and execute analyses that guide investment decisions, optimize performance , and accelerate Koalafi's channel expansion across both B2C and B2B marketing. You will play a critical role in launching new paid marketing channels, optimizing lifecycle communications, and evaluating the ROI of new initiatives. This is a rare opportunity to build a marketing analytics foundation from the ground up for a high-growth fintech company—while shaping how we understand, influence, and grow our customer base. Marketing Analytics & Attribution • Build Koalafi's first scalable attribution model to measure performance of email, SMS, in-app, and emerging paid digital marketing channels and campaigns., • Develop frameworks to evaluate incrementality, ROI, CAC, and long-term value implications of new marketing programs., • Monitor channel performance and partner with Marketing Team leadership to optimize mix, creative testing, and audience segmentation., • Design, implement, and evaluate A/B and multivariate tests across creative designs, channels, offers, and customer lifecycle stages., • Identify key drivers of engagement, conversion, retention, and reactivation., • Support testing into new paid channels such as SEM, paid social, programmatic display, and retargeting., • Analyze channel expansion performance and evaluate early-stage metrics to inform investment decisions., • Design the B2B analytics roadmap from the ground up., • Provide data-driven guidance to retailer partners on best practices for promoting consumer financing programs., • Bachelor's degree in a quantitative or analytical field (e.g., Engineering, Mathematics, Statistics, Finance, Economics), • 4–6 years of experience in marketing analytics, growth analytics, or a related field, • Sound understanding of attribution models and underlying rationale for various model types, • Strong SQL skills and experience working with large datasets, • Proficiency building dashboards in Tableau, Looker, or similar BI tools, • Experience designing and analyzing A/B tests, • Comfortable working in ambiguous, fast-paced environments and excited to build something new from the ground up, • Excellent communication skills, with the ability to translate complex results into crisp insights that influence marketing and business strategy, • You have a growth mindset and are comfortable giving and receiving feedback to continuously learn and grow, • Detail-oriented, proactive, and driven by curiosity and continuous improvement Benefits: At Koalafi, you will have a direct impact on our products and help shape the company's success. We offer competitive compensation & benefits packages to keep you at your best: • Comprehensive medical, dental, and vision coverage, • 20 PTO days + 11 paid holidays, • 401(k) retirement with company matching, • Student Loan & Tuition Reimbursement, • Commuter assistance, • Parental leave (maternal + paternal), • We focus on what's most important, • We set clear expectations and deliver, • We embrace challenges to reach our full potential, • We ask, "How can this be better?", • We move fast together

Job Description Text "GoCarWash" to 25000 to schedule an interview!! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states from coast to coast. And we keep adding more! At GO Car Wash, we’re committed to providing an engaging, rewarding work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have happy customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us in become the most admired car wash business! As a Team Lead at GO Car Wash, you’ll help site managers with the daily operations of our car wash, while also contributing to the overall success of the site. You’ll help ensure we’re meetings all our inventory, equipment, site, service, and safety standards to deliver a consistent, convenient and exceptional car wash experience for customers. You’ll also help hire, train, and coach our Teammates to perform their jobs and uphold our values, which includes setting an example when completing all required car wash activities. For you to be successful, we’re looking for: • 6 months of relevant customer service or sales experience, • Deliver excellent customer service and drive sales growth, • Communicate clearly, engage, and lead others by example Compensation Our Teammates in this role typically earn $17.50/hour, which includes a base pay of $15.50/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to . All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Job DescriptionDescription: About Us We know you have a choice about where you work, and we’re excited that you are considering a career with Levco Management. Are you looking for a company with a hands-on approach, a strong support system, and dedication towards promoting from within? If so, we may be a great fit for you! A huge part of our company’s success is our employees, which is why we invest so much in our team members’ success through comprehensive benefits, team-building events, and much more. Levco places a high priority on developing our employees and providing them with the support and resources they need to achieve personal goals, professional growth, and successful long-term careers with our company. We focus on building an inclusive, team-oriented culture of passionate and hard-working professionals. Growing together as a team provides our employees with a sense of camaraderie and rewarding professional opportunities that are unique to our company. We are looking for an upbeat, hard-working individual to join us in making a positive impact on the community. If you are customer-oriented, a team player, and are ready to make a difference, join the Levco team! Multifamily Marketing and Revenue Manager Salary: Compensation is commensurate with experience. FLSA Status: Exempt Schedule: Monday – Friday, additional hours as required of an exempt employee Reports to: Chief Operating Officer and Senior Director of Property Operations *This role is 100% in person at our Corporate office located in Glen Allen, VA. Job Description The Multifamily Marketing & Revenue Manager works closely with Regional Managers, Property Managers, and the Executive Team to drive revenue growth through strategic marketing, optimized pricing, and enhanced leasing performance. This position develops and executes marketing plans that increase qualified traffic, support resident retention, strengthen brand presence, and ensure pricing strategies align with portfolio goals. The role also oversees training related to marketing, leasing, and revenue performance; monitors KPIs across all properties; and partners with multiple internal and external teams to ensure the successful implementation of marketing initiatives, pricing strategies, and property performance programs. Qualifications • Bachelor’s degree in Marketing, Business, Economics, Real Estate, or equivalent experience., • Five years of marketing and/or revenue management experience in the multifamily industry., • Strong working knowledge of Microsoft Office Suite (Word, Excel, and PowerPoint)., • Experience with revenue management software required., • Understanding of revenue optimization, demand forecasting, competitive market analysis, and pricing strategy., • Strong creative skills and exceptional written and verbal communication abilities., • Ability to work with graphic designers and third-party marketing professionals to develop high-quality marketing materials., • Excellent time management and the ability to prioritize multiple projects with tight deadlines., • Strong presentation skills demonstrating the ability to explain performance trends and actionable insights., • Experience coordinating multiple vendors (photography, staging, signage, design, digital advertising, etc.)., • Basic photography and graphic design skills, including experience creating Matterport tours and visual content., • Experience managing marketing content across ILS platforms, SEO, social media, and digital advertising channels., • Ability to consolidate and present data relevant to leasing, marketing performance, occupancy, revenue, and trends., • Knowledge of all Fair Housing and governmental laws related to property marketing and leasing., • Maximize portfolio revenue by developing and maintaining pricing recommendations through revenue management software., • Monitor leasing velocity, availability, exposure, and market demand to adjust pricing strategies and concessions., • Conduct competitive market analysis and recommend pricing adjustments to stay ahead of local market shifts., • Partner with Regional Managers and Executive Leadership to evaluate property performance and action plans., • Provide regular reporting on revenue trends, occupancy performance, and pricing metrics., • Develop and implement strategic property-specific and portfolio-wide marketing plans., • Drive initiatives that increase qualified traffic, support retention, and improve online visibility., • Oversee ILS listings, SEO/SEM performance, websites, social media, and digital advertising., • Manage visual asset production (photography, videography, virtual tours, renderings, site maps, floor plans)., • Facilitate brainstorming sessions with property teams to develop creative outreach and marketing ideas., • Continuously research new technologies, advertising channels, and competitive innovations in local markets., • Assist with reputation management, ensuring timely responses to online reviews and a consistent brand voice., • Review leasing data and KPIs to identify opportunities for training, process improvements, or operational adjustments., • Support development and execution of resident retention programs, community events, and brand initiatives., • Ensure alignment between marketing and revenue strategies across the entire portfolio., • Maintain an enthusiastic and positive attitude with the ability to inspire and motivate others., • PTO: 15 days after 90 days of employment, increases with tenure, • Industry-leading paid Holidays, • Generous housing discounts, • Health, vision, and dental insurance plans with employer contributions, • Employer covered group life insurance policy, • Voluntary life and accident insurance, • Short-term disability, • 401(k) PI30843c58dad4-25405-39611763

Customer Success Managers (CSMs) play a crucial role in ensuring Highspot's customers' satisfaction, retention, and ongoing success. Success is denominated in the form of the sellers, BTL, OT, and ATL satisfaction and assessment of HIghspot value that generates customer revenue retention and the pot

The Customer Success Go-To-Market (GTM) Manager serves as the critical interface between the Customer Success, Product, and GTM teams. Serving as the primary Customer Success liaison into Product and GTM planning, representing customer needs and adoption insights in launch and roadmap discussions. T

Virtru is looking for a Customer Success Manager to join our SMB Customer Success team. As a Customer Success Manager, you will be reporting to the Vice President of Customer Experience. You'll need to take customer success processes from other parts of our business and find ways to apply them at sc

Build proactive success plans and goals with and for the customer to help them meet and exceed data & AI transformation and upskilling goals. At least 2-3 years in the consulting or customer success domains is of top focus. Willingness to experiment with new Customer Success playbooks, workshops, or

The Customer Success team here at Singular is the central touchpoint for our biggest and most advanced customers, orchestrating the post-sales customer lifecycle in partnership with Solutions Engineers, Account Executives, and Support. We are looking for a Customer Success Manager who is passionate

Ensure customers onboard successfully and adopt n8n effectively, working closely with stakeholders at all levels (users and buyers) to unblock and enable. Share insights and best practices that improve the teams performance and customer outcomes. Youve worked with large customers in a SaaS context.

We're looking for an experienced Principal Customer Success Manager to lead strategic relationships and drive measurable outcomes across our enterprise customer base. Lead strategic relationships and success planning for global enterprise customers. You are a fit for the role of Principal Customer S

Customer Success experience, ideally working with mid-size and enterprise accounts. GTM Customer Success / Full time / Remote. Why Join Eve: As a Customer Success Manager, you'll be at the forefront of transforming the legal industry.

Excellent communication and relationship management skills, with a passion for helping customers successfully navigate Coinbase products. As a Customer Success Concierge at Coinbase, you will be the go-to expert for our products, delivering exceptional service and support to our most valued clients.

Are you a Dutch speaker with a passion for technology and customer care? Become a Customer Success Advisor for one of the world's most innovative tech companies!. This role focuses on after-sales support and customer experience. Provide top-level after-sales support to Dutch-speaking customers via p

As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of customer focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its mission. This posting is for a remote Customer Success Supervisor role. Using y

The ideal candidate will have a strong background in customer relationship management, have a proactive approach to ensuring customer success, and a deep understanding of SaaS products. Develop customer success plans and strategies to drive product adoption and overall customer satisfaction. Lead cu

Clarify is looking for a Customer Success Associate to focus on delivering impact at existing hospital, health system, and payer customers. Help manage a portfolio of customers and relationships with each customer. Pride in prioritizing our customers above all else and delivering exceptional experie

The Customer Success Account Manager is responsible for driving customer satisfaction, retention, and growth across assigned accounts. Share customer insights and success stories to support marketing and sales initiatives. Customer Success, Account Management, Training Delivery Coordination, or simi

Support Renewal Reps are responsible for driving online quoting and PO acceptance online by customers as well as driving auto renewal and other customer automation. Contact customers as required to ensure PO's are issued prior to expiration, prioritizing communications based on dollar amount and cus

As a Customer Success Manager on the Commercial team, you will be responsible for leading consultative conversations, participating in business reviews, analyzing key performance metrics, and ensuring our clients' ongoing success. Partner internally on the overall customer journey to ensure customer

This role involves ensuring high customer satisfaction, assisting customers with product needs, and maintaining store standards. A leading paint and coatings company is seeking a Customer Service Specialist in Richmond, VA.

Develop broad and deep customer relationships, promoting strong customer loyalty & highly referenceable customers. Oversee the customer lifecycle, from launch to renewal, to ensure a seamless and optimal customer journey. Understand our customers' business and link customer goals to compelling solut

The Program Manager Robotics provides strategic and operational expertise for the hospital’s robotic surgical program.This positions ensures, safe, efficient and financially sustainable growth of robotic surgery across the enterprise in multiple specialties.Key metrics would include optimizing uti

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:.

Emotional: Fast pace environment, Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Noisy Environment, Able to Adapt to Frequent Change.

Emotional: Fast pace environment , Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Noisy Environment, Able to Adapt to Frequent Change. Ability to build a strong network and relationships at executive levels with technology and solutions, customers and vendor groups.

Fast pace environment, Steady Pace, Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Noisy Environment, Able to Adapt to Frequent Change. The Senior Construction Project Manager plans and organizes the work of multiple entities including internal and external customers

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

Internal: Exempt, Non-Exempt External: Prospective Customers, Current Customers, Vendors. Minimum 4+ years of successful business to business sales experience, prefer industry specific experience. This role is a pure hunter role that will focus 100% on new strategic accounts and bringing value to ou

Our people are at the heart of our success. Our Account Executives are independent, highly-motivated and can successfully achieve monthly sales goals. The New Business Sales team builds valuable partnerships with wedding professionals and drives meaningful success to businesses.

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

Hybrid near Richmond, VA Responsibilities: Reporting to the Director, IT Project & Program Management, the Technical Program Manager, AI is responsible for driving the successful execution and strategic prioritization of the organization's artificial intelligence and machine learning initiatives. To

Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Deliver friendly customer service. Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management

Maintain and nurture existing customer relationships to ensure our customers are 100 percent satisfied with the level of service and support they receive from EquipmentShare. Develop new sales strategies and techniques to increase our market share and improve our customer experience. Territory Accou

Collaborate cross-functionally with Marketing, Product, and Customer Success to drive pipeline, engagement, and customer delight. Craft and deliver compelling value propositions that clearly articulate how ConductorOne solves real customer challenges. Deeply understand each customers business, IT st