Customer support representative jobs in Austin, Texas - Page 5Create job alerts

Job Description Why Work for All Faiths Funeral Services? Service • At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual., • Financial assistant programs encouraging employees through education and development in industry related subjects., • Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life’s challenges., • Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match., • Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team., • We value honesty, courage, integrity, ethical behavior and the development of personal growth., • We are rooted in the communities to provide a personal touch to every family we serve. This position interacts directly with client families during their time of need and is responsible for creating and maintaining a premier level of client family satisfaction. Essential Functions • Ensures that the client families and/or other persons entering the office receives the information or assistance that they require., • Assists the Team in the movement of the casketed deceased and other related items in and out of the visitation area, funeral home chapel, church or other place of service., • Ensures that public spaces such as lobby, chapels, restrooms and reception/rest areas are clean and prepared prior to, and at the conclusion of, scheduled services., • Responsible for assisting client families in and out of limousine with special emphasis and attention provided to the handicapped and elderly., • Assists in funeral services and visitation including greeting visitors, coordinating pallbearers and parking., • Communication Proficiency., • Teamwork Orientation., • Detail Orientation., • Thoroughness., • Customer Service Orientation., • Four-year degree, or equivalent combination of education and experience, preferred., • Minimum of 1-year experience in client relations or related field., • Attend and perform work in a professional and courteous manner in accordance with the employer’s requirements., • Demonstrated willingness to participate in growing market share through community involvement., • Able to read, write and speak English fluently. Bilingual is a plus., • Ability to communicate effectively with internal, as well as external customers, community leaders, and grieving client families., • Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations., • Tactful and professional when dealing with complaints or dissatisfaction with services or merchandise., • Maintains a positive attitude and working environment through organization and communication. This position has no direct supervisory responsibilities. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • The duties associated with this position are generally performed in an indoor office setting., • Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes., • Equipment used to perform the essential function of this position includes, but is not limited to; computer, fax, copier, multi-line phone system, AV system, body lift, casket handling/transport devices, personal or company owned vehicle., • Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift to 25 pounds., • This position may also require reaching, pushing, and pulling., • This position may also be exposed to chemicals and/ or blood borne pathogens. Exposure risk is considered: Low, • This position may require up to 10 percent out of area and overnight travel. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description Business Development Center (BDC) Representative - Service The Business Development Center Representative is responsible for receiving all incoming service calls, establishing relationships with customers and scheduling appointments for the service consultants. The BDC Representative interacts daily with the BDC Manager, Service Associates, Service Managers, support staff and customers at our locations. Responsibilities • Receiving inbound service phone calls and leads, • Identifying the client's needs and scheduling appointments, • Placing outbound phone calls to potential leads, • Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc, • Contacting clients prior to appointment date to confirm appointment, • Mailing marketing letters to provided leads, • High school diploma or equivalent, • Excellent oral, written and interpersonal communication skills, • Extensive customer service, sales, or telemarketing background, • Computer literacy, strong organizational and follow-up skills, • Ability to read and comprehend instructions and information, • Excellent problem solving skills High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience. Benefits In addition to career-long personal development, our associates enjoy a number of benefits, including: • Health Insurance, • Dental Insurance, • Life Insurance, • Paid Vacation, • Paid Sick Leave, • Paid Holidays Welcome to Lost Pines Toyota Employment Opportunities portal! If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people and supporting our community. We offer an excellent benefit package, and a great working environment. If you want to set yourself apart from the ordinary routine of the average job, while earning an above average salary, simply apply and click "submit". Thanks for considering us in your employment endeavors!

Job Description Salary: $90,000 - 110,000 (commensurate with experience) Pay Grade: 16 Other Forms of Compensation: Bonus Eligible Who is Foodbuy? We are the industry leader in procurement and supply chain solutions. We are the subsidiary to the 6th largest company in the world (Compass Group PLC), yet Foodbuy has the feel of a small entrepreneurial Company. We pride ourselves on our ability to source and provide a variety of products and services that help our customers more easily, and cost effectively, run their businesses. We work with clients in the Hospitality, Restaurant, Healthcare, Education, Entertainment, and Gaming industries, and of course we support Compass Group-- which is the world’s largest contract food and support services provider. Why Foodbuy? We care about our associates, our clients, and our community. We think big, encourage innovation and debate, and seek out game changers. Our benefits and PTO offerings are strong. Our compensation packages are competitive. And we are constantly growing, and we want our associates’ careers to grow along with us. We have an open and modern work environment, believe in flexibility, and promote a collaborative open door environment. Additionally, we follow a value system called People FIRST, which stands for Flexibility, Inclusion, Results, Sustainability and Transparency. People FIRST is the foundation for everything we do at Foodbuy. It is how we connect and interact with our clients, business partners and fellow associates. Job Summary This is a customer facing role responsible for the day-to-day communication, program penetration, customer satisfaction, and revenue growth within assigned customers to meet business objectives. Target accounts are small to mid-size. Responsibilities: · Find and implement customer opportunities for supply cost reduction, rebate growth, quality, and safety improvements, improved environmental sustainability, and expanded use of local and diversity vendors. · Become a trusted advisor for customers by developing expertise in a broad range of programs and the unique needs of assigned customers. · Create, develop, and maintain strong relationships with customers to grow business volumes. · Manage all aspects of customer contract requirements using project management planning tools. · Facilitate cross-functional activities to help ensure customer satisfaction and program growth. · Create clear and concise written materials and presentations (e.g., strategic account plans, executive business reviews) · Facilitate customer meetings in a timely and actionable manner. · Work in a team environment to support customers, company, and suppliers. · Visit each client frequently to review product adoption, showcase new or upcoming programs, and align on mutual goals. · Provide training and support to customers utilizing company technology and reporting platforms. · Responsible for health of customer relationship, including regular and timely communication. · Develop, maintain, and prospect relationships with key customer representatives. · Develop and maintain strong knowledge of all program offerings, business solutions and services available to customers. · Act as a dedicated on-site representative at client locations, fostering strong relationships, ensuring operational alignment, and delivering responsive support tailored to client needs. Requirements: · Bachelor’s degree or equivalent work experience required. · 3-5+ years’ experience in account management or customer success · Effective written & verbal communication skills · Project Management skills / experience · Ability to build effective long-term interpersonal relationships proactively across functions both within the organization and external parties, working with others towards mutually acceptable solutions. · Knowledge of Microsoft Excel, PowerPivot, Word & PowerPoint required. · Up to 50% Travel Annually Location: Chicago, Detroit, Dallas, Houston, Austin, St. Louis or Minneapolis Apply to Foodbuy today! Foodbuy is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Foodbuy maintains a drug-free workplace. Associates at Foodbuy are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Paid Parental Leave, • Holiday Time Off (varies by site/state), • Personal Leave, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program Req ID: 1467690 Foodbuy Margaret Lovette [[req_classification]]

Job DescriptionSaronic Technologies is a leader in revolutionizing defense autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations for the Department of Defense (DoD) through autonomous and intelligent platforms. Job Overview We are seeking a Field Support Representative to join our team, specializing in providing on-site technical support and assistance to our DoD partners and customers. This role requires frequent travel to partner and customer locations.Responsibilities • On-Site Technical Support: Provide on-site technical support and assistance to partners and customers during product integration, installation, commissioning, and ongoing operations. Troubleshoot and resolve complex technical issues related to our autonomous surface vessels, systems, and software, • System Integration: Collaborate with partners and customers to integrate our autonomous surface vessels into their existing systems and infrastructure. Ensure seamless interoperability and compatibility between our products and their operational environment. Support system-level testing and validation activities, • Customer Training and Documentation: Conduct training sessions and workshops to educate partners and customers on the operation, maintenance, and troubleshooting of our products. Develop training materials, user guides, and technical documentation to facilitate knowledge transfer and best practices, • Remote Support and Troubleshooting: Provide remote technical support to partners and customers, leveraging communication tools and remote access capabilities. Diagnose and troubleshoot issues, guide users through problem resolution, and escalate complex issues to the appropriate teams for further investigation, • Field Testing and Validation: Participate in field testing and validation activities at partner and customer locations. Collect data, assess performance, and provide feedback to the engineering and design teams. Collaborate with cross-functional teams to address any identified issues and implement necessary improvements, • Customer Relationship Management: Build strong relationships with partners and customers by delivering exceptional technical support and fostering effective communication. Understand their needs, gather feedback, and advocate for their requirements internally. Act as a technical liaison between partners/customers and Saronic internal teams, • Continuous Improvement: Identify opportunities for process improvements and product enhancements based on customer feedback and on-site experiences. Collaborate with internal teams to implement changes and contribute to the ongoing improvement of our products and services, • Travel Management: Coordinate travel logistics and scheduling for on-site visits. Ensure timely and efficient travel arrangements, including transportation, accommodation, and necessary equipmentQualifications, • Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Science, or a related field. Advanced degree preferred, • Minimum of 3 years of experience in a field support or customer-facing technical role, preferably with complex hardware or software systems, • Strong technical knowledge of autonomous systems, robotics, or marine vessels, including their integration, operation, and troubleshooting, • Excellent problem-solving and analytical skills, with a track record of diagnosing and resolving complex technical issues in real-world environments, • Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders, • Customer-oriented mindset with a passion for delivering exceptional support and building long-term relationships with partners and customers, • Willingness to travel frequently to partner and customer locations, both domestically and internationally, as required, • Familiarity with remote support tools and troubleshooting methodologies, • Valid driver's license and willingness to operate company vehicles or rental cars as needed, • This role may require flexibility to work during weekends or outside standard business hours to meet project deadlines, respond to urgent needs, or support essential business operations. Benefits, • Medical Insurance: Comprehensive health insurance plans covering a range of services, • Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care, • Saronic pays 100% of the premium for employees and 80% for dependents, • Time Off: Generous PTO and Holidays, • Parental Leave: Paid maternity and paternity leave to support new parents, • Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses, • Retirement Plan: 401(k) plan, • Stock Options: Equity options to give employees a stake in the company’s success, • Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage

Job Description As a Paladin Project Manager, you will work closely with multiple teams within Paladin as well as clients and subcontractors to, scope, plan and build highly complex projects using the latest technology from the best vendors, including Lenel, Genetec, Axis, Milestone and Avigilon. Tasked with managing every aspect, from start to finish, of our major projects for new construction, you are responsible for delivering high-quality project results. You will manage the project team as efficiently as possible while representing Paladin in a professional manner in line with our values of a leadership mindset, people development, team, and client focused. Past experience managing large, multi-million-dollar projects will be a strong asset for this position. Stakeholder engagement across complex organizations and within Paladin will be an important part of this role as well. RESPONSIBILITIES: • Develop and manage schedules for on-time delivery, monitor budgets to control costs and maintain financial health, • Develop and manage project plan: includes plans for client communication expectations, project resource requirements and availability, procurement and management of materials and reconciliation, project commissioning, development of risk management and mitigation strategies, scheduling to ensure efficiency, in-depth knowledge and understanding of stakeholders expectations and requirements, • Provide accurate financial reports for performance targets to meet the desired profit margin, • Develop and maintain long-term client relationships that lead to repeat business and business development opportunities, • Create documentation and ensure it clear, easy to follow, updated as per communication schedule, and accessible to all stakeholders, • Control costs and maximize productivity through the implementation of best practices and standard processes, • Effectively manage and maintain all written and verbal project communications, both formal and informal, • Maintain client satisfaction and promptly resolve any concerns, • Develop relationships with subcontractors to build a pool of resources; manage selection of subcontracts for projects, where required, • Project Management: Flawlessly deliver on all project components to exceed client satisfaction, • Planning & Problem Solving: Plan for every situation and resolve issues before they happen, • Accountability: Own each project and its outcome while following company standards, • Agility: Adjust and pivot to changes with ease, • 3+ years of experience in an administrative role, project management, security integration or technical experience all in a security system or a system integration environment, • Valad driver's license, • Excellent written and verbal communication, as well as interpersonal skills, • Strong computer skills, with proficiency in Microsoft Office and project software, • Able to work independently, manage time effectively, and work with multiple deadlinesPREFERRED QUALIFICATION:, • Associate’s degree (2 year) or bachelor's degree (4 year) in a technical capacity, • Project Management Professional (PMP) certification is beneficial but not required, • Professional Engineering designation is beneficial but not requiredPHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job., • Must be able to effectively communicate in English, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers, • Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment, • Sitting, standing, walking in office environments and construction sitesWORKING CONDITIONS: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job., • The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate, • Will be required to be on site with customers or contractors, with or without Paladin Technolgy colleagues to manage the expectations and deliverables. Sites range from general office environments to new construction., • Driving to customer sites is required, • Limited overnight travel may be requiredSALARY RANGE: $70,000 - $100,000 DOE BENEFITS: Colleagues and their families are covered by medical, dental, vision, company provided basic life insurance and AD&D and short-term disability, telemedicine & virtual counseling. Voluntary insurances offered include life insurance and AD&D, short-term disability (buy-up option), long-term disability, accident, critical illness, and hospital indemnity insurance, and HSA & FSA accounts. Colleagues may also enroll in the company’s 401(k) plan. Colleagues will also receive PTO (paid time off), sick leave, and 7 paid holidays. All interested candidates are encouraged to submit their application. We thank all applicants for their time; however, only short-listed candidates will be contacted. Company Info: Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources. Paladin has offices coast to coast across the United States and Canada, and nearly 1,700 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 1-855-296-3199 to speak with Human Resources and let us know the nature of your request. We thank you for your application, however only those selected for an interview will be contacted. Powered by JazzHR 9k5t7yXTjl

Job Description We are a fast-growing specialty pharmaceutical and healthcare company that markets a variety of innovative products. Our pharmaceutical products are designed to enhance the patient and provider's practice which includes easing the burden of administration, providing an improved safety profile, and prescription selection. We strive to improve patient outcomes while reducing overall health care costs. We are in search for Entry Level or Experienced Pharmaceutical Sales Reps who are energetic and industry trained sales rep to add to our Pharmaceutical Sales Rep team. They must be as passionate as we are about our vision and commitment to deliver value and service to the healthcare industry in the United States. When you become one of our professional Pharmaceutical Sales Representatives you will act as a lead point of contact for account management activities within your physician accounts. The position is responsible for obtaining and managing profitable business for our product’s by building strong professional relationships based on service, product knowledge, integrity and trust within the accounts. Each Pharmaceutical Sales Rep will develop, manage and execute account business plans that deliver results consistently. Responsibilities for each Pharmaceutical Sales Representative team member: • Coordinate sales and promotion of pharmaceutical / healthcare products within you local territory., • Drive pull-through on existing patients and build awareness of product portfolio with each physician., • Build strategic customer relationships at general practices, hospitals, and specialty clinics to foster a long-term professional relationship based on service, product knowledge, integrity and trust, and favorably position for future product launches., • Develop strategies, tactics, marketing initiatives, and sales programs as applicable to scope., • Plan and organize sales calls in the territory for effective use of time and economic considerations to optimize performance goals within each account., • Maintain knowledge of product/service, market/industry trends, regulatory changes, competitors, and customers and communicate to management in real-time., • Complete all industry pharmaceutical sales training plus maintain CME education to keep up to date on innovative products to successful detail physicians., • Review and analyze contracted product performance within accounts and take and/or evolve actions as appropriate (monitor contracts, plan execution, value, volume growth, market share, etc.), • Develop a strong alliance with the Pharmaceutical Sales Representative team to ensure the appropriate level of cross-functional support and communication to develop and execute effective pull-through strategies. Minimum Requirements for the Pharmaceutical Sales Rep opportunity: • Sales abilities with inter-personal skills, knowledge of account management and/or sales experience., • Proven track record of sales success., • Computer literacy (i.e., Word, Excel, and PowerPoint) is a must., • Must have the ability to differentiate yourself in the marketplace., • Private Health Insurance, • Paid Time Off, • Training & Development, • Performance Bonus Apply today with your resume. Pharmaceutical Sales Rep openings are immediate and interviews will be taking place for all qualified applicants. As an equal opportunity employer we will consider all qualified pharmaceutical sales rep applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or

Job Description Salary: $75,000 - 95,000 (commensurate with experience) Who is Foodbuy? We are the industry leader in procurement and supply chain solutions. We are the subsidiary to the 6th largest company in the world (Compass Group PLC), yet Foodbuy has the feel of a small entrepreneurial Company. We pride ourselves on our ability to source and provide a variety of products and services that help our customers more easily, and cost effectively, run their businesses. We work with clients in the Hospitality, Restaurant, Healthcare, Education, Entertainment, and Gaming industries, and of course we support Compass Group-- which is the world’s largest contract food and support services provider. Why Foodbuy? We care about our associates, our clients, and our community. We think big, encourage innovation and debate, and seek out game changers. Our benefits and PTO offerings are strong. Our compensation packages are competitive. And we are constantly growing, and we want our associates’ careers to grow along with us. We have an open and modern work environment, believe in flexibility, and promote a collaborative open door environment. Additionally, we follow a value system called People FIRST, which stands for Flexibility, Inclusion, Results, Sustainability and Transparency. People FIRST is the foundation for everything we do at Foodbuy. It is how we connect and interact with our clients, business partners and fellow associates. Job Summary This is a customer facing role responsible for the day-to-day communication, program penetration, customer satisfaction, and revenue growth within assigned customers to meet business objectives. Target accounts are small size. Responsibilities: · Find and implement customer opportunities for supply cost reduction, rebate growth, quality, and safety improvements, improved environmental sustainability, and expanded use of local and diversity vendors. · Become a trusted advisor for customers by developing expertise in a broad range of programs and the unique needs of assigned customers. · Create, develop, and maintain strong relationships with customers to grow business volumes. · Manage all aspects of customer contract requirements using project management planning tools. · Facilitate cross-functional activities to help ensure customer satisfaction and program growth. · Create clear and concise written materials and presentations (e.g., strategic account plans, executive business reviews) · Facilitate customer meetings in a timely and actionable manner. · Work in a team environment to support customers, company, and suppliers. · Visit each client frequently to review product adoption, showcase new or upcoming programs, and align on mutual goals. · Provide training and support to customers utilizing company technology and reporting platforms. · Responsible for health of customer relationship, including regular and timely communication. · Develop, maintain, and prospect relationships with key customer representatives. · Develop and maintain strong knowledge of all program offerings, business solutions and services available to customers. · Act as a dedicated on-site representative at client locations, fostering strong relationships, ensuring operational alignment, and delivering responsive support tailored to client needs. Requirements: · Bachelor’s degree or equivalent work experience required. · 2-5 years’ experience in account management or customer success · Effective written & verbal communication skills · Project Management skills / experience · Ability to build effective long-term interpersonal relationships proactively across functions both within the organization and external parties, working with others towards mutually acceptable solutions. · Knowledge of Microsoft Excel, PowerPivot, Word & PowerPoint required. · Up to 50% Travel Annually Location: Chicago, Detroit, Dallas, Houston, Austin, St. Louis, Minneapolis Apply to Foodbuy today! Foodbuy is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Foodbuy maintains a drug-free workplace. Associates at Foodbuy are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Paid Parental Leave, • Holiday Time Off (varies by site/state), • Personal Leave, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program Req ID: 1467700 FoodPlus Margaret Lovette [[req_classification]]

Job DescriptionEverly Health's mission is to transform lives with modern, diagnostics-driven care, and we believe that the future of healthcare is meeting people where they are. Headquartered in Austin, Texas, Everly Health is the parent company to Everlywell, Everly Health Solutions, Natalist, and Everly Diagnostics. We've set a new standard of people-focused, diagnostic-driven care that puts patients at the center of their own health journey. Our infrastructure guides the full testing experience with the support of a national clinician network that's composed of hundreds of physicians, nurses, genetic counselors, PharmDs, and member care specialists. Our solutions make world-class virtual care more attainable with rigorous clinical protocols and best-in-class science to tackle some of the healthcare industry's biggest problems. We are hiring an Account Manager to manage & scale accounts by fully overseeing these relationships and their performance. In this exciting client-facing role, you’ll wear multiple hats to drive revenue growth, operational excellence and provide stellar customer service. The Account Manager should be able to juggle multiple responsibilities amongst your clients, many of those roles defined below.Responsibilities: • Serve as main client-facing representative for enterprise accounts., • Build trust and long-term relationships with clients with a focus on nurturing and expanding strategic relationships with clients., • Work alongside project management to ensure projects are delivered on time on scope and on budget with a superior customer experience., • Act as key liaison with internal stakeholders for issue escalation and development of mitigation plans., • Collaborate with cross-functional teams to optimize all programs deployed for accounts., • Engage clients in identifying key metrics and deliver performance reports within SLAs., • Proactively drive business reviews with key partners to discuss performance and align on upcoming initiatives, including forecasting a monthly client pipeline., • Prepare long-term and short-term account and plans that map client priorities to the company’s unique value proposition., • Present account updates to Everly Health Solutions leadership team as neededWho You Are:, • 3-5 years of account management experience in the healthcare industry required., • Bachelor’s Degree required - business or science related field preferred., • Track record of successfully owning growing a book of business across multiple accounts., • Highly analytical, strategic thinker and data driven, but also a creative problem solver for complex solutions.Skills & Abilities Required:, • Proven ability to work with cross functional teams both internally and externally to maximize performance without compromising quality, budget, or timelines., • Results-focused and self-motivated, with a flexible and entrepreneurial mind-set., • Innovative thinker with a deep understanding of the healthcare environment and demonstrated ability to identify, evaluate and exploit new business opportunities., • Ability to leverage and use AI with fluency and understanding, • Excellent interpersonal and communication skills are essential (written and verbal)., • Strong executive presence, communication (verbal and written) and presentation development skills/, • Ability to thrive under pressure and manage multiple priorities simultaneously., • Potential to work both independently and as part of a team., • Proven ability to develop and sustain strong relationships both inside and outside the organization., • Exercises good judgment and diplomacy with both clients and internal teams., • Prior experience in a fast-paced and evolving atmosphere a plus.

Job Description About OnyxMP GrowthCo / Rugiet Men Brand: Rugiet is a dynamic, direct-to-consumer telemedicine company revolutionizing men's health and hormone optimization. We are committed to providing innovative and accessible solutions to help men improve their well-being. Our offerings span four product categories, and we are expanding into new service lines, including sleep. Position Summary: Rugiet is seeking a highly motivated and results-oriented Outside Clinical Sales Representative to join our growing team. As a Clinical Sales Representative, you will be responsible for driving sales of our Erectile Dysfunction (ED) medication to healthcare providers and clinics. You will play a crucial role in educating healthcare professionals about the unique benefits of Rugiet's ED solutions and establishing strong relationships to drive product adoption. Responsibilities: • Develop and execute strategic sales plans to achieve sales targets., • Identify and target key healthcare providers, urologists, and clinics specializing in men's health., • Conduct persuasive presentations and product demonstrations to educate healthcare professionals about Rugiet's ED medication., • Build and maintain strong relationships with key decision-makers to drive product adoption and increase sales., • Provide ongoing support and education to healthcare providers regarding the appropriate use of Rugiet's ED medication., • Collaborate with the marketing team to develop and implement effective sales and marketing campaigns., • Attend medical conferences, trade shows, and other industry events to promote Rugiet's products and expand professional network., • Maintain accurate and up-to-date records of sales activities, customer interactions, and market trends., • Adhere to all company policies, procedures, and regulatory requirements. Qualifications: • Bachelor's degree in a relevant field (e.g., life sciences, healthcare, business)., • Proven track record of success in pharmaceutical or medical sales, with a focus on urology or men's health products preferred., • Excellent communication, presentation, and interpersonal skills., • Ability to build and maintain strong relationships with healthcare professionals., • Self-motivated, results-oriented, and able to work independently., • Proficiency in CRM software and Microsoft Office Suite., • Competitive salary and commission structure., • Professional development opportunities., • Opportunity to work for a dynamic and growing company in the telemedicine industry., • Be a part of a team that is passionate about improving men’s health and well-being.