Bilingual Front Desk Clerk
hace 8 días
Pasadena
Job DescriptionBenefits • Paid Time Off & Paid Company Holidays, • Medical, Dental, Vision & Life Insurance, • Flexible Spending Account (FSA), • 403(b) Retirement Plan with Company Match, • Short-Term & Long-Term Disability, • $0 Copay for Legacy Provider visits, • $0 Copay for prescriptions filled at Legacy Pharmacies, • Travel Insurance & Pet Insurance, • Subsidized Gym Membership, • Role Highlights: Be the friendly face that greets our patients and the voice that answers their calls, setting the tone for their healthcare journey., • Work Environment Benefits: Enjoy a supportive and collaborative team atmosphere where your contributions are valued., • Impact and Growth Opportunities: Make a meaningful difference in community healthcare while growing your administrative skills with us., • Team Collaboration: Work closely with a dedicated team to ensure smooth clinic operations and support each other in achieving our mission., • Mission-Driven: Contribute to a mission that values respect, integrity, and community service, knowing that you are part of something bigger.Key Responsibilities, • Answer incoming calls with warmth and route them to the appropriate staff., • Perform client intake and notify appropriate team members of client arrival, ensuring a seamless experience., • Accurately enter patient information into databases to maintain reliable records., • Assist the volunteer coordinator with volunteer management, fostering a sense of community., • Follow appointment scheduling and cash handling procedures with precision., • Complete opening and closing procedures for the clinic, ensuring readiness for each day., • Maintain a clean and orderly clinic lobby, creating a welcoming environment., • Process lab results as assigned, contributing to patient care., • Participate in the Performance Improvement Program to enhance service quality., • Promote effective working relationships and teamwork, supporting each other's efforts., • Attend required safety training programs and maintain equipment safety to ensure a secure environment., • Report safety concerns promptly and follow exposure control plans to protect everyone., • Attend annual education programs to stay updated and informed., • Perform other duties as assigned, adapting to the needs of the clinic.Minimum Qualifications, • High school graduate or equivalent., • Pleasant, professional, and articulate phone voice., • Ability to multi-task and handle many calls or patients at once., • Efficient and accurate data-entry skills., • Computer literacy and experience with multi-line phones or switchboards., • Basic math, alphabetical or numerical filing skills., • Ability to manage multiple deadlines and decision-making responsibilities. Powered by JazzHR OsKkD6Dejo