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UM is a global media agency committed to Futureproofing our clients' businesses. We leverage the transformational power of rich business analytics and real-time intelligence to maximize growth and activate the full consumer journey across content and connections. As the leading global media network, UM operates in over 100 countries, with more than 3,000 people innovating on a roster of global clients including Accenture, American Express, GoPro, Johnson & Johnson, Levi Strauss & Co, Mattel, Sony, and Spotify. UM is globally headquartered in New York, with North American offices in San Francisco, Los Angeles, Dallas, Chicago, Birmingham, Detroit, Montreal, and Toronto. At UM, we know our employees are our greatest asset. We are committed to fostering a culture rooted in Diversity, Equity & Belonging, where everyone feels they belong, and their contributions are valued. We prioritize personal and professional growth, encourage an entrepreneurial spirit to pursue passion projects, and celebrate our people and community with moments of joy and spontaneity. Our leadership is dedicated to building a culture of care that permeates every element of the company from work flexibility to career planning to regular talent reviews, and more. Our DNA, for UM, helps guide us in all that we do: Fearless: We bring our authentic selves to work and put our whole selves into the work Optimistic: We approach challenges with empathy and curiosity, infusing joy into everything we do Relentless: We're unwavering in our pursuit of the right solution, eager to reimagine what's possible Unified: We band together to accomplish what we could not otherwise do alone Masterful: We're constantly growing in our craft, setting new standards for our industry and our world We are proud to be named an AdAge Best Place to Work several times over, a Top Workplace in the US by Great Places to Work, a top 10 FORTUNE 2022 Best Workplaces in Advertising & Marketing and She Runs It's 2021 Outstanding Company for Working Mothers. But feedback is most meaningful when it comes from our own people: over 90% of our employees say the agency is a great place to work and 95% say they are proud to work at UM. Position Overview We seek a junior strategist who will support the Strategy Director in developing communications strategy for key brands within our client portfolio. This role will identify insights across culture, category, consumer, and connections to form the basis for strategic planning. By focusing on why people think, feel and act the way that they do, the Sr. Associate, Strategy will help create communication strategies and ideas that build Cultural impact, Community relevance and Commerce connection for the brand. Strategists at UM are 'visionary architects', building campaigns and insights at the intersection of science (data) and art (creativity), therefore this individual will be a strategic leader working in close partnership with team members across Planning, Analytics, Investment and Studios (content & partnerships) to deliver fully integrated campaigns. They will also collaborate with integrated client teams - including in-house creative, PR, etc. This role will also secondarily support the Research Director on pursuing the 'why' and the 'how'. They are responsible for ensuring projects are completed in a timely fashion, managing vendor relationships, and analyzing data to glean meaningful and actionable insights. Responsibilities • Become the expert and champion of UM's proprietary data tools, syndicated research (Simmons-MRI, GWI, etc.) and have a knack for desktop research to uncover compelling insights within Culture, Communities and Commerce, • Support in the development of UM's consumer profiling for core HVAs (high value audiences) including synthesis of consumer data and storytelling, • Maintain deep understanding of the business, brand, target audiences and category, • Support the Direction in developing Strategic Blueprints that articulate the insights, strategic pillars and media imperatives for campaigns, • Collaborate in the creation, selling and execution of activation ideas; Actively participate in ideation sessions with integrated planning team, • Assist in crafting RFPs (requests for proposals) that are both inspiring and strategic, and stay involved in evaluating/shaping partner submissions, • Partner with planning and investment teams to effectively pull-through strategy into media ideas and tactics, • Package insights, strategy, and activation ideas for simplicity and clarity and assist in crafting compelling narratives across any client-facing presentations, • Develop effective and inspiring working relationships within agency team and with senior clients Required Skills and Experience • Enthusiastic consumer of, and curiosity about, pop culture and the ever-changing media landscape, • Persuasive with outstanding written and oral communication skills, • Comfortable with pulling, analyzing and applying data to support their thinking, • Basic understanding of major desktop research tools (i.e. Google Trends) and qualitative research techniques Desired Skills and Experience • Previous experience at a media agency, creative agency or digital agency (1-2 years is ideal). That said, proven strategic comms ability and understanding of consumer behavior is most important, so please apply if you feel this is you., • Demonstrated creativity, • Independent, efficient and prospers in fast paced environment, • Proven ability to simplify the complex and focus on the points that matter most Wage and Benefits We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications. Employment Transparency It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please . Salary Range$65,000—$70,000 USD

Position Overview: • Being part of the strong network that supports our customers and their needs every day., • Resolving complex technical customer issues., • Serving as the face of our company to our customers, providing a welcoming, positive, and empathetic atmosphere that sends a clear statement that we care and are always here to help., • De-escalating of upset customers while finding resolutions to their issues., • Providing an excellent service and creating opportunities for good customer surveys and reviews.Primary Responsibilities:, • Answering incoming voice & video calls, chats, and emails., • Taking detailed notes and documentation of customer interactions., • Troubleshooting customer technical issues with the Halo Collar, Halo App, smartphones, and Bluetooth, LTE, & Wi-Fi connectivity., • Assisting with identifying and tracking trends.Coaching and Development:, • Weekly detailed quality assurance breakdowns designed to build you your best path forward in the company., • Bi-weekly 1:1 meetings so that you always have a voice and a direct line of support for the development of your career., • Priority promotion from within with lots of opportunity for growth.Operational Support:, • Communicating with leadership to ensure trends and customer issues are making it to the top. Work Availability: • Operation Hours 9:00am-8:00pm EST, • Five 8hr shifts a week., • Must be available to work at least one weekend day.Work From Home Requirements:, • Download Speed of 25Mbps or Higher, Upload Speed of 5Mbps or Higher, • Distraction Free Work Environment, • Isolated space for work., • No other people (spouses, children, etc.) or pets in work environment., • No excess noise in the background.Experience:, • 3+ Years of Customer Service Experience, • Preference for Retail / Front of House ExperienceTechnical Skill:, • Familiarity with Windows desktops and navigating them., • Familiarity with Google or Microsoft Office suites., • Ability to use & navigate Google Chrome and Zoom desktop apps., • Excellent typing and multitasking skills with the ability to operate and work on two screens at once.Customer Service Soft Skills:, • Able to appear friendly, approachable, and conversational., • Able to escalate difficult situations., • Able to offer empathy and reassurance when necessary.Education:, • High School Diploma or EquivalentSalary $18.00/hr. - $20.00/hr.

Technology Services team is integral to maintaining the Firm's overall technology, mobile and desktop devices, and core infrastructure to ensure reliable, secure and efficient operations. Technology Services is a single global operation with representation in each of the Firm's offices. Additionally, we have shared service centers in Tampa and Manila, supporting a wide range of technologies and operations. In addition to overseeing critical enterprise systems and providing world-class client service to our global user community, we are committed to achieving a balance between new and innovative technologies while constantly ensuring data security and compliance with legal and regulatory standards, resulting in realizing value from the latest developments in technology, such as generative artificial intelligence and cloud computing models, while safeguarding sensitive client information against cyber threats and other business interruption events. Technology Services plays a significant role in supporting the Firm's systems and people. As part of our Technology Applications Development team, you will play a pivotal role in designing, developing, and maintaining applications with Microsoft's AI toolset, including Copilot Studio, Azure AI Services, Power Platform, and full custom development in the M365 ecosystem along with React, and Node.js. Your work will contribute directly to enhancing business process efficiency within the Firm. You will also collaborate with the Innovation Team and data scientists to explore and implement AI-driven solutions that push the boundaries of legal technology. The ideal candidate has a strong technical foundation, a passion for software development, and a keen interest in AI research and development. You will work across various projects, applying a mix of technical expertise, creativity, and problem-solving skills. You will be proactive in identifying areas for improvement, innovating new solutions, and driving projects forward in an agile environment. Supporting the firm's needs, you will develop a good understanding of how the firm operates. You will also be an integral part of our focus on delivering the Firm's vision of profitable growth and will champion our internal culture. Aware of the contribution that you can make to the plans and decisions that will deliver engaged people and outstanding client relationships around the world, you will be confident in speaking up and proactively look for ways to make a difference and implement process improvements. In return, you will have a front-row seat in a business that is changing rapidly within a team that is friendly, supportive and welcoming. • Develop, integrate, and maintain AI-powered applications using Microsoft AI and cloud technologies (Azure OpenAI, Cognitive Services, Machine Learning, etc.)., • Leverage Azure AI services to implement NLP, computer vision, and predictive analytics solutions., • Build and integrate AI-driven solutions into business processes to enhance efficiency., • Develop applications within Azure Foundry, optimizing them for performance and scalability., • Collaborate with the Innovation Team and data scientists to explore R&D initiatives related to AI and automation., • Implement Copilot and Copilot Studio solutions to streamline workflows and automate tasks., • Work with Power Platform (Power Automate, Power Apps, Power Virtual Agents) to create intelligent workflow automation., • Participate in full software development lifecycle (SDLC) activities, including design, development, testing, deployment, and support., • Develop custom solutions using JavaScript, React, typescript, Python and the Graph API., • Develop and maintain cloud-native applications, ensuring optimal security, scalability, and compliance., • Follow DevOps best practices, including CI/CD pipelines, Infrastructure as Code (IaC), and automated testing., • Monitor and maintain existing applications, ensuring they remain performant, secure, and up to date., • Troubleshoot technical issues and implement bug fixes proactively., • Stay informed of the latest Microsoft and AI advancements, incorporating new technologies where applicable., • Maintain the practice of continuous improvement and education by attending seminars, etc., and keeping current on new leadership skills., • Maintain professional and technical knowledge by reviewing related professional publications., • Stay in tune with the Firm's growing projects for practical experience., • Interact with all levels of staff., • B.S. degree in Computer Science, Software Engineering or related field, or equivalent experience, • 3+ years of experience in software development with a focus on AI, automation, or cloud-based solutions., • Experience developing in Python, React, JavaScript/TypeScript, and PowerShell., • Knowledge of AI/ML frameworks and integration of AI models into applications., • Understanding AI/ML concepts, including NLP, chatbot development, and automation., • Strong knowledge of DevOps methodologies, CI/CD pipelines, and Git-based workflows., • Team player who is ambitious and motivated., • Excellent interpersonal skills and patience working with others., • Must be able to multitask and work in a fast-paced environment., • Must have excellent customer service skills, • Excellent verbal and written communication skills with the ability to write concise, accurate and readable technical documentation and reports, • Successful track record of working in an IT development team, • Demonstrate a high level of technical expertise and ability This role reports to Senior Manager, Applications Development Equal Opportunities White & Case is committed to creating a fair workplace. It is our Firm's policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law. If you require assistance and/or adjustment to participate in our application and/or interview process, please ___. We will be happy to work with you. The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment. The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties. . New York Pay Range: $128,000 - $208,000. Salary range in other markets will vary. Note to Recruitment Agencies Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business-specific to the relevant office-before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.

Technology Endpoint Engineering Manager Cooley is seeking a Desktop & Endpoint Engineering Manager to join the Technology team. Position summary: Cooley Technology embraces a culture of customer service excellence and all members of the department are expected to move this agenda forward. Under the general guidance of the Associate Director of Associate Director of Technology - Office Tech Operations (East Coast) and Endpoint Engineering, the Technology Endpoint Engineering Manager leads the strategy, engineering, and delivery of secure, reliable endpoints (desktops, laptops, mobile, VDI) across physical and virtual environments for the firm. This role owns desktop images, app deployment, compliance, and team performance while partnering with stakeholders to drive attorney productivity and technology adoption. Specific duties and responsibilities include, but are not limited to, the following: Position responsibilities: Strategic management: • Define and execute the endpoint roadmap, including modern management (Intune, Autopilot, JAMF, etc), patching, and compliance aligned with security standards, • Manage delivery of products and services within scope and budget from a variety of vendors and contractors, • Establish and document policies, practices, and working procedures needed for the supported applications and services to deliver their intended results and for the customers to make efficient and effective use of technology, • Provide ongoing guidance with respect to system usage and training, • Evaluate and integrate new tools/technologies; lead Technology Review Board contributions and project prioritization with PMO, • Collaborate with the Technology Project Management Office to prioritize and plan project activities taking factors such as deadlines and resource requirements into account; prepare comprehensive and well-structured proposals and plans to ensure that projects move to timely and successful completion; use the stipulated systems and processes for creating, tracking and reporting on project plans, • Establish KPIs (e.g., deployment success rates, patch latency, incident reduction) and report to leadership using metrics and user, • Prepare and provide time, cost and resource proposals and supporting materials for all system enhancements and customization work as needed for review and approval by Cooley management, • Improve and expand provided services, • Review manuals, periodicals, technical reports, and use online services to increase system knowledge and utilization Technical: • Oversee design, testing, and deployment of OS images, app packages, GPOs, login scripts, and MDM policies for Windows/macOS/iOS/Android/BYOD in diverse global environments, • Manage release cycles, software licensing audits, and third-level escalations; ensure seamless integration with legal apps, M365, Windows 365/Nerdio, and AV/conferencing systems, • Act as an Analyst/Consultant and provide systems and applications integration advice and expertise as needed throughout the firm and the department, • Assist and guide the design and development of documentation and training materials to enable Technology business professionals in the use of operating system and application deployment systems, • Manage the design, development, testing and implementation of login scripts, • Manage the design, development, testing and implementation of GPO settings that directly impact the behavior of end-user applications, • Manage the creation, quality and use of test scripts and test plans as needed to effect application unit and regression testing that ensures the usability and stability of desktop and application delivery platforms, • Manage and participate in the design and implementation of software deployment packages and scripts to ensure timely, consistent and successful deployment of new and updated software installations in a highly diverse, international user environment, • Responsible for control and coordination of the release management process for the desktop, • Periodically audit desktops to help ensure software licensing compliance, • Attend technical classes to keep skill set current and to keep pace with firm product/utility set, as required Customer service: • Identify or respond to training needs related to the supported systems and applications, • Provide training on systems and practice group procedures to all users, including the practice groups and firm's clients, • Ensure issues are resolved in timely manner within the established SLAs, • Conduct weekly team meetings to identify key concerns, develop solution strategies and communications with customers Administrative management: • Serve as direct supervisor and mentor to direct reports, • Provide day-to-day supervision of direct reports, ensure compliance with assigned work hours and monitor for compliance with all firm and department policies. Manage staffing coverage, review and process time logs/time off requests, • Support business professional development and continued educational opportunities, • In collaboration with immediate supervisor and central HR, participate in hiring, performance appraisals, counseling, termination and other employee lifecycle events, • All other duties as assigned or required Skills and experience: Required: • After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications, • Ability to work extended and/or weekend hours, as required, • Ability to travel, as required, • 5+ years applicable experience in the field (e.g., experience with various Windows desktop operating system versions, application analysis, as well as support of at least 3 different desktop and laptop hardware devices), • Competency in one (or more) scripting languages (e.g., PowerShell, VB script), • Working knowledge of Windows 365, Nerdio and Microsoft Windows Operating systems, • Familiarity with industry standard application deployment tools (New Boundary Prism Deploy Suite/Microsoft SCCM, PatchMyPC or similar), • Familiarity with Mobile Device Management application deployment technologies such as MS Intune or JEMF, • Bachelor's degree, • Prior law firm experience, • Supervisory experience, • Familiarity with standard Microsoft deployment tools and their application in the enterprise (Microsoft Deployment Toolkit/operating systems - Office Customization Tool/Microsoft Office suites - Internet Explorer Administration Kit/IEAK) and/or alternate third-party tools for deployment of core systems and applications, • Familiarity with use of Microsoft Distributed File System (DFS) replicating file shares Competencies: • Exceptional customer service, • Excellent oral and written communication skills, including technical and user documentation, • Ability to work independently and under pressure, • Ability to collaborate with all levels of management and staff, • Ability to solve problems independently and simultaneously, effectively juggling multiple tasks, • Professional demeanor at all times, • Strong analytical ability and implementation skills, • Entrepreneurial by nature, • Excellent attention to detail, • Ability to organize, prioritize and coordinate multiple activities often under tight timelines, • Ability to drive projects to completion and achieve goals, • Strong judgment, • Team-player with collaborative spirit, • Unwavering ability to handle and maintain confidentiality regarding firm information, projects,, • client data, • High level of professionalism at all times, • Demonstrated ability to lead through influence and develop talent, • Proactive, analytical mindset, • Effective presentation skills Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE. The expected annual pay range for this position with a full-time schedule is $145,000 - $210,000. Senior level candidates may be considered for this position and would be eligible for a higher salary range based on experience. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

Business Overview Orion Worldwide is a global media company that generates value for our business partners. As the industry has evolved over the past two decades, so have we - expanding our global reach and product offering to deliver value for the world's best brands, across nearly every category. The very best ideas are developed by people with diversity of background, thought and experience working together to develop customized solutions that best address our partners' needs. A five-time winner of "Most Inclusive Climate" at the IPG Inclusion Awards, we scale our recruiting efforts beyond the traditional advertising candidate pool to find people who possess the passion, innovative thinking and collaborative skills needed to achieve our business goals and assist in cultivating a culture in which we can all be proud. Position Summary Orion is searching for an Account Executive to join our Client Strategy team. The Account Executive will support various members of the Client Strategy Team, ranging from the Senior Vice President to Manger, on day-to-day management of Orion accounts, develop strong client relationships and work to achieve client goals. Candidate must be innovative, act as a team player,possessstrong business acumen and the ability to manage key relationships, and be proficient in Excel andpreparingPowerPoint presentations. Strong email, phone, and in- personcommunication skills are important. Responsibilities: • Act as client advocate to ensure the best service from Orion as possible, • Develop andmaintainstrong client relationships through effective project management of media deliverables, proactive problem solving of client conflicts and/or buy issues, and the successful execution of allfacetsof account management functions linking the agency and client(s) that lead to long-term retention, • Provide financial reporting to clients through communication of buy authorizations and trade credit statements, • Work with finance team on billing & invoice approvals, • Work with investment teams to collaborate on client deliverables and agency needs, • Participate in related interdepartmental projects and agency meetings, • Assistwith new business needs & competitive analysis, • Schedule andmanageinterdepartmental due dates, • Prepare and update regular status reports and communicate with Investment teams internally and with clients externally to track deliverables, • Manage and provide clients withaccurateandtimelymedia deliverables toinclude:buy schedules and maintenance, tracking and performance and added value, • 1+ years' work experience (media, marketing, or advertising fields preferred), • Proven ability to handle multiple priorities/tasks and consistently meet deadlines, • Excellent written and verbal skills, and superior attention to detail, • Ability to be a team player and exhibit leadership skills, • Mustpossessstrongproficiencywith Microsoft Desktop software,specifically,Word,Exceland PowerPoint We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications. It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email___. Salary Range$65,000—$65,000 USD

REMOTE Summary: • Lead the design, deployment, and maintenance of cloud infrastructure, applications, and services to include designing the solutions to support any applications that will consume these services., • Collaborate with Development teams and IT Operations to design and implement once process and set of standards that will be used in the Cloud platforms to support all future cloud development activities., • Design, deploy, and maintain cloud infrastructure and services across platforms such as AWS, Azure, and Google Cloud to ensure scalability and reliability., • Partner with infrastructure, Information Security, Desktop Engineering and Networking teams to ensure the successful delivery of cloud-based solutions to meet the needs of the business users., • Monitor and optimize cloud environments for performance, cost efficiency, and compliance with industry standards and organizational policies., • Stay up to date with emerging trends and technologies in cloud computing and incorporate them into the organization's cloud solutions. Responsibilities: • Implement technical solutions for cloud-based systems, encompassing platforms like Azure, AWS, Google Cloud, Salesforce, OCI, and additional third-party cloud services., • Security Integration: Embedding cloud posture and virtual security solutions is a fundamental aspect of this role, ensuring robust protection across cloud environments., • DevOps Expertise: Proficiency in DevOps practices and principles is essential for this position, integrating software development and IT operations for better efficiency and deployment quality., • Collaboration with External Teams: Oversee and guide external teams by setting benchmarks and protocols to guarantee that cloud components are established according to industry best practices., • Standardization and Compliance: Formulate and chronicle mandatory cloud guidelines, ensuring the AWS Control Tower and Azure Landing Zones adhere to these standards and industry best practices., • Monitor and optimize cloud environments for performance, cost efficiency, and compliance with industry standards and organizational policies., • Regulatory Compliance Consultation: Offer expert advice on Security Policies and Procedures to ensure adherence to all relevant regulatory compliance standards., • Control Verification: Conduct assessments and furnish proof that the established controls are operational and effective., • Innovation and Security Enhancement: Investigate cutting-edge technologies, products, and methodologies with the aim of integrating them to bolster the existing system's security., • Security Optimization Proposals: Deliver strategic advice for the enhancement of the current security measures., • Bachelor's Degree required; additional experience/certification/training may be considered in lieu of degree requirement, • Cloud and Security Certifications required, • 8 - 10+ years of IT systems engineering experience, including 5 years working with infrastructure technologies required, • 5 + years' IT security experience at the enterprise level in a medium to large size company (500+ employees) required, • Extensive experience in cloud computing, including the design, deployment, and maintenance of cloud infrastructure, applications, and services required, • 5+ years' experience with Microsoft Cloud Solutions or equivalent required, • Expertise in security of operating systems, mobile devices, advanced technology products, systems, IT forensic analysis required, • Experience with scripting with cloud tools, AWS and Azure CLI and Infrastructure as Code tools required, • Ability to create comprehensive reports by using currently implemented tools and/or custom solutions required Additional Information • Requisition ID: 1000002893, • Hiring Range: $92,880-$178,200

Lead Helpdesk/Desktop Support Supervisor.

This Jobot Consulting Job is hosted by: Dawit Demoz Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $60 - $90 per hour A bit about us: We are building something most companies only talk about. A place where ambitious people come to do the best work of their careers, surrounded by teams already setting the pace for their industries. From day one, you will be working alongside operators, creators, and leaders who came here because they wanted more than a job. What makes this place different is not the perks or the title on the door. It is the people. Our teams have shaped industries, launched products that millions use, and built businesses from the ground up. We hire for hunger, judgment, and the kind of mind that sees an opening where others see noise. The work is real. The stakes are real. You will own outcomes, not tickets. You will move fast, learn faster, and have your ideas in front of decision makers from your first week. We invest in the people who invest in us, and the runway here is as long as your ambition. If you are looking for a place where your work matters, where the people around you sharpen you, and where the bar is set high on purpose, we want to meet you. Apply today. Why join us? Health Insurance Job Details Job Summary: This role will involve hands on work with Cisco Meraki solutions, Palo Alto, cloud based servers, working with and supporting third party vendors, and more. The ideal candidate will possess a solid background in routing, switching, and troubleshooting within Cisco network environments. Cisco certifications are a plus but not mandatory. Key Responsibilities: Design, implement, support, and troubleshoot network and system engineering in a multi vendor enterprise network with Cisco Meraki. Support Palo Alto networks, cloud based servers, VMware, and storage. Conduct network analysis, bandwidth capacity planning, and performance planning of networking components, including network traffic optimization for overall infrastructure. Create and maintain documentation, including runbooks and workbooks, ensuring accurate reflection of the current state of network infrastructure and environment. Coordinate with network and business application administrators, desktop support, and project management to ensure reliability, availability, and stability of network and network resources. Respond to new requests and resolve technical issues encompassing hardware, software, and networking within established SLAs to provide technical assistance and support and to ensure service availability. Conduct routine network performance assessments and optimizations. Collaborate with internal IT professionals and external technology vendors and integration partners to ensure network stability and performance. Assist with network upgrades and migrations as needed. Qualifications: 5 to 7+ years of experience in a Cisco engineering role, including performing architecture and design of heterogenous IT environments, alongside experience in the following areas: Experience with Cisco Meraki networking products. Experience with network design, architecture, specifications, and equipment. Experience with network device configuration and troubleshooting (ideally Cisco IOS). Experience with Palo Alto Networks firewalls. Integration of cloud technologies with onsite network infrastructure (e.g., AWS and Azure). Ability to diagnose and resolve network hardware and software problems associated with data center infrastructure. Experience documenting network designs. Familiarity with network monitoring tools and techniques. Excellent problem solving skills and the ability to work independently. Strong communication skills and the ability to work collaboratively within a team. Preferred Qualifications: Bachelor's degree preferred. Cisco certification such as CCNP preferred. Other vendor certifications a plus but not required. Experience with network security practices and solutions. Familiarity with additional network management tools and platforms. Excellent verbal and written communication skills. Must have reliable transportation. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. 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Senior Full-Stack Engineer Amigo partners with healthcare organizations to deploy robust AI infrastructure that directly serves patients and providers. Our agents handle clinical workflows and patient engagement across the entire journey: pre-visit intake, care navigation, post-visit care plans, patient monitoring, and more. We're fresh off our Series A backed by Tier 1 investors like Madrona, General Catalyst, and Optum Ventures. Our work is validated with leading academic medical institutions. Our agents have reached 3M+ patient encounters and are on track to 10x this year. What You'll Do • Build and ship features across Control Center, Research Platform, and Agent Forge, • Design and implement real-time interfaces for clinical oversight—streaming conversations, escalation workflows, audit trails, • Create natural language query interfaces over healthcare data with appropriate certainty and feasibility indicators, • Build no-code tools that enable non-engineers to design and configure agent behaviors, • Implement responsive, accessible UIs that work across desktop and mobile for clinical users, • Design APIs and data models that support real-time streaming, voice, and multi-channel communication, • Build authentication, authorization, and audit logging for healthcare compliance, • Optimize performance for applications handling high-volume clinical data, • Collaborate with agent engineers, clinicians, and customers to understand workflow requirements, • 4+ years of production full-stack engineering experience at high-caliber teams, • Strong React/TypeScript skills with modern patterns (hooks, server components, state management), • Experience building Python backend services and REST APIs, • Deep understanding of real-time systems (WebSockets, streaming, event-driven architectures), • Experience with relational databases, data modeling, and query optimization, • Track record of owning features end-to-end from design through deployment, • High standards for code quality, testing, and system reliability, • Both execution-oriented and defensive-minded: you ship fast while anticipating failure modes, • Strong product instincts—can translate user needs into elegant technical solutions, • Experience working in fast-moving environments with evolving requirements, • Experience with healthcare applications or regulated industries, • Background with voice/telephony systems or real-time communication, • Experience building no-code/low-code tools or configuration interfaces, • Familiarity with data visualization and analytics dashboards, • Understanding of accessibility requirements for clinical software Health & Wellness • Comprehensive health, dental, and vision insurance, • Daily catered lunch and dinner, • Mental health support and wellness coaching, • Annual learning budget for courses, books, or conferences, • Conference attendance budget for professional development, • Annual team offsite, • Academic collaboration opportunities, • Patients Win, We Win, • High Standards, High Care, • Thoughtful Urgency, • Low ego: Politics and territory don't interest you. The best ideas win, regardless of who has them., • Direct: You say the hard thing, challenge ideas openly, and commit fully once decided., • High agency: You thrive on trust rather than instruction. When you see something is broken, you fix it. You don't file tickets and wait for someone else., • Bar of excellence: You hold yourself to a bar most people wouldn't, and you want teammates who do the same., • Skeptical: You push back on rules that don't make sense and question assumptions that haven't earned their place.

Job Description We are looking for a strong NY-based Temporary Executive Assistant who can support a busy team with scheduling/calendar management, expenses, and travel arrangements. We need someone to start on 04/13/26. Requirements: • Recent Concur experience (expenses + domestic/international travel booking), • Excellent written and verbal communication skills, • Ability to support both senior and junior professionals, • Professional, reliable, highly organized and willing to be in the office 4-5 days as needed, • Strong Microsoft Office and Zoom proficiency Company DescriptionAtlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.Atlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.

The Desktop Technician will support end-users by maintaining, troubleshooting, and resolving technical issues related to hardware, software, and networks.This role is ideal for a professional with a passion for technology and delivering exceptional user support.Client Details This position is with a

Job Description The VDI Infrastructure Engineer (Virtual Desktop Infrastructure) Architects, designs, configures, installs, and maintains the organization's Horizon Vmware VDI IT infrastructure, which may include hardware, software, servers, storage solutions, networks, or physical facilities. Job Description • Handles complex issues and problems and works with the vendor on the most complex issues., • Possesses comprehensive knowledge of the Horizon Vmware VDI subject matter., • Provides leadership, coaching, and/or mentoring to other Infrastructure Engineers., • Architect & design Horizon VMware VDI infrastructure to support new initiatives., • Configure and install Horizon Vmware VDI infrastructure to support current and new initiatives., • Implement application virtualization and coordinates testing with application owner teams., • Creates, manages, and implements gold images/build packages and application packages for Vmware environment., • Plan and maintain the VDI environment utilizing industry standard best practices., • Provide VDI architectural planning and direction., • Plan, organize, direct, and maintain infrastructure and documentation of VDI., • Ensure high availability of the operation state of the VDI., • Engage in capacity plan exercises to ensure adequate system resources.Maintain the organization's IT infrastructure., • Configure, install, maintain, and provide support for critical software and hardware components., • Monitor system availability and troubleshoots and resolves connectivity interruptions., • Measure and improve performance and scalability., • Help develop disaster recovery or business continuity plans., • Responsible for basic management of storage solutions., • Produce documentation for systems and procedures.Maintain knowledge of industry best practices and new trends., • Virus Management, assist in the day-to-day tasks critical patching, vulnerability remediation, meeting desired state and configurations., • Must be willing to accommodate weekend, shift, or on-call schedules when necessary., • Other duties and projects as assigned and in a timely fashion.

Job Description Job Overview We are currently seeking a full time Level I/II MAC and PC Support Engineer with 1-2 years of extensive hands on experience with the following: Desktop/Laptop, MAC and Printer troubleshooting. Responsibilities • Provide phone support and on-site remediation for workstation issues, • Troubleshooting and resolving customer system problems across a broad range of technologies, • Provide onsite installations of new software and upgrades, • Provide installation of service Packs and security updates, • Provide onsite support and installations to clients, • Provide Desktop support including analyzing and resolving end-user issues, • Knowledge of MAC and Windows operating systems and desktop applications, • Experience with installing, configuring, and administering a broad range of technologies, • Excellent written and verbal communication skills, • Knowledge of Cisco Phone Systems a plus Founded in 1998, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today! Powered by JazzHR BtfNlymvjB

MasTec - - Responsibilities: Manage the ArcGIS/ESRI Group platform.Support the third-party design effort.Develop mobile and desktop applications.Ensure engineering/design activities in GIS comply with company and contract requirements and support overall construction schedule.Audit third party desig

A leading IT support company is seeking a qualified Desktop Engineer for their 3rd shift team. The position requires at least 7 months of experience in desktop support.

Job Description Responsibilities: • The principal responsibility of this position is to provide executive administrative support to members of the Secondaries (AlpInvest) team. This team is comprised of mostly Associate and VP level stakeholders with support ranging for 15 to 18 individuals., • Proactively maintain calendar, and tasks (primarily done through Microsoft Office); schedule and coordinate internal and external meetings and events, including tracking attendance, registering and greeting guests, ordering, setting up and taking down catering in meeting rooms., • Expenses: Review, edit and complete expense reimbursement reports monthly (which can involve appropriate foreign currency conversions) primarily using Concur; work with AP for timely payments and track reimbursements. This role is heavy expense management moreso than any other function., • Coordinate complex and ever-changing domestic and international travel arrangements, which include flights (commercial and private), hotel reservations, car service, internal and client meetings, and events, etc, • This also includes checking managers into flights, tracking flights (and weather), and troubleshooting travel problems, if they arise, including after hours or on weekends, as needed, • Booking conference rooms, booking lunch/dinner reservations, planning team events and assisting with team conferences including managing conference attendance and memberships to business organizations, • Phones: For senior Investment Professionals, answer phone lines and take messages as needed, • Signatures: Facilitate getting signatures and sending-back to counter-parties outside the firm, specifically with respect to confidentiality agreements, • Documentation Management: Manage digital and hard copy filing of highly confidential, pertinent deal information, including the creation of documents from disparate sources of information, • Perform general administrative and office tasks including, but not limited to, preparing correspondence, file organization, data entry, maintaining contact lists and process documents, archiving and preparing and printing pre-meeting materials for review, • Provide general administrative and office support as requested, moderate copying/filing/faxes, etc, • Prepare, print and, where necessary, ship presentation materials to ensure such materials are available for team onsite and during travel, • Collaborate with IT (in a remote office) to ensure that audio/visual components are set up and functional in advance of meetings, • Maintain confidentiality of all sensitive and confidential issues, • Build strong professional relationships with colleagues in all Carlyle offices worldwide, • Teamwork: work as part of a collaborative team of EAs to ensure appropriate coverage and maintain team records and resources to ensure business continuityCompany DescriptionAtlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.Atlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.

Job Description Vevo is the world's leading music video network, connecting an ever-growing global audience to high quality music video content for more than a decade. Founded by Universal Music Group and Sony Music Entertainment in 2009, Vevo offers fans worldwide a vast array of premium content to choose from, showcasing official music videos alongside a constantly developing lineup of live performances and innovative original programming. From top superstars to rising new talents, Vevo brings incomparable cross-promotional support to artists across the musical spectrum, at every stage of their careers. Vevo has consistently evolved over the past decade to lead within today's ever-changing media landscape, embracing partnerships with a number of leading distribution platforms to deliver extraordinary content within ad-supported environments. With 22 billion views across television, desktop and mobile devices each month, Vevo brings music videos to the world – when, where, and how fans want them. Vevo is available on YouTube, Samsung, Samsung TV Plus, Roku, The Roku Channel, Pluto TV, Amazon Prime Video, VIZIO WatchFree+, Foxtel, Hulu + Live TV, Sling Freestream, and Rakuten TV. About Role: We’re seeking an Inventory Analyst to join our small team of talented Revenue Operations specialists that are working to maximize profitable revenue and provide best in class support to the larger Sales organization. This Inventory Analyst role will report to the Yield & Inventory Manager, as part of the larger Revenue Operations organization. The Inventory Analyst will have the opportunity to help build, monitor and analyze exciting first to market digital media products with high visibility. As gatekeeper of the ever-changing inventory landscape of a top publisher, an Inventory Analyst will be challenged with optimizing our inventory and providing solutions to Yield Analysts & the Sales Organization in an effort to maximize revenue for Vevo. As a member of the Revenue Operations team here at Vevo, you’ll be working alongside super talented individuals that will both inspire you and challenge you to think about things like inventory management, ad product development, and artist based forecasting in ways you hadn’t imagined. We often take time as a team to review new industry trends and advancements and think critically about various things happening in the world around us that may impact the ways we decide to be more strategic as a team overall. We have a phenomenal team made up of accomplished individuals from Yield Analysts, Campaign Managers & Sales Operations specialists, and we’re excited about having you join us! This role can either be based out of our Los Angeles, CA office or New York, NY office. As a member of our team, you will: • Work with management on assessing Vevo’s inventory landscape for budgeting purposes and maximum revenue potential, • Forecast inventory availability and calculate sell-through, employing statistical analysis and modeling; preferably within a dashboard, • Manage an inventory dashboard that the analysts can utilize real-time to project sponsorship costs, increase visibility on net avails and identify areas of high sell thru, • Report on key inventory trends that may affect pricing of packages and sell through and provide solutions on how to best optimize such inventory, • Identify opportunities and implement solutions that increase the effectiveness and efficiencies of Vevo’s operations – including the development of tools, process, and reports, • Work with management on tracking inventory for specialized products such as; Programmatic, Audience Guarantee, First Impression Video Products, Viewability Guarantee, • Work with the Yield & Pricing team identify and track key metrics to inform our go to market strategy, • Analyze and report on the delivery of key market products including; takeovers, premieres, high impact takeovers, • Manage Vevo’s Global booking process; managing Artist bookings & creating marketing holds for any key editorial dates, premieres, and tentpole events, • Work closely with Yield Analysts to provide best in class customer service to Vevo’s Sales Organization in both the RFP & Post-IO phasesThis describes you:, • You love to collaborate- taking your analysis and working with various teams to put it into action, • You enjoy making a discovery; formulating your ideas and presenting next steps to management, • You have an appreciation for the details, and how they can connect to the larger picture, • You are intrigued by a dynamic, flexible digital inventory environment and its revenue potential, • You have experience taking fun seriously, and cheering up your teammates when they need some positive encouragement; you naturally understand that work isn’t work when you love what you doRequirements:, • At least 1 year of Inventory/Yield experience in the digital media industry, • Highly proficient in Google Suites (Google Sheets, Google Slides) and also Excel and PowerPoint, • Working knowledge of DoubleClick & Operative, • Experience working with dynamic digital products such as: Audience Guarantee, Viewability & Programmatic a plus, not required This is a full-time position based on-site. Vevo currently operates in a hybrid work model and requires all employees, who have not been designated as "remote" to be in the office/studio a minimum of 3 days a week. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Windows 11,Troubleshooting Windows,Microsoft 365,Help Desk Support,customer service skills,desktop support. Windows 11, Troubleshooting Windows, Microsoft 365, Help Desk Support, customer service skills, desktop support, SQL troubleshooting, servicenow, jira, tanium, meraki, fortigate firewalls, net

Job Description C LEVEL EXECUTIVE ASSISTANT AT TOP ARCHITECTURE & DESIGN FIRM Base Salary is $125K to $135K (based upon candidate and experience) Great Opportunity - Wonderful Company - Excellent Benefits A very creative architecture, design, and master planning firm is looking for an exceptional, experienced administrative/clerical/office support professional to join its organization as a C-level Executive Assistant. In this role, your primary responsibility will be to Support its CEO in the New York Office. Additionally, you will Facilitate Administrative Functions throughout the Firm. The Executive Assistant's role contributes to the overall efficiency of the firm by providing administrative support and executive level communication both within the organization and externally to clients and consultants. Working in the firm's mid-town offices located near Bryant Park, Mon-Fri, 9am-6pm (flexibility for OT). REQUIREMENTS AND SKILLS " Bachelor's Degree or Higher required. " Five Plus (5+) years of Executive and/or Administrative Assistant Experience required. " Maintains a polished and professional demeanor when interacting with staff and clients. " Maintain confidentiality and security of sensitive employee and company information. " Reliable attendance. " Ability to plan, organize, prioritize, multi-task and use time effectively. " Exceptional communication skills, both verbal and written. " Effectively able to work well with others at all levels of the company, both onsite and remote. " Ability to quickly analyze and resolve problems and adhere to company mission, using initiative, industry experience, and good business judgment. " Ability to read and interpret written information including business documents, contracts, forms, email correspondence and follow instructions. " Ability to prepare reports, correspondence and memos. " Works independently under general supervision. " Provide prompt and courteous customer service. " Working knowledge of PC-based Desktop Computers and Server-based Networks. " Proficiency in Microsoft Office (Word, Excel, Outlook and PowerPoint) required. " Familiarity and/or working knowledge of Adobe is preferred. ESSENTIAL DUTIES AND RESPONSIBILITIES " Client Interface: Provide high-end, professional 'front line' interface for contacts and clients in person, via email, and over the phone. " Calendar: Maintain and manage appointments by tracking availability while the CEO is present in the office and traveling. Coordinate availability to attend various firm, team and project meetings, performance reviews, interviews, etc. " Meetings: Assist in coordinating and preparing for firm, project and client meetings which may require document scanning, photocopying, editing and revising documents and/or presentations often with tight deadlines. Coordinate meeting preparation by scheduling, arranging and delivering meals and beverages, preparing dial-in information for participants, and delivering relevant materials to the meeting. " Travel & Expense Reports: Coordinate travel arrangements, including but not limited to air and land transportation, lodging, appointment of onsite contact person at destination, book dining reservations and create travel files to accurately account for all trip related itineraries and receipts. Coordinate with travel agency for best time and cost options, present to executives and finalize booking with agency. Process monthly expense reports and credit card reconciliations in a timely manner. " Proposals: Receive information via print, email, or verbal and prepare, format and send proposals for projects. " Continuing Education & Professional Licensing: Track, maintain and process multi-state continuing education records and keep professional licensing current. Use tracking system to manage when requirements will be due, review coursework options and register for courses. Prepare and provide documents needed before course as needed. " Marketing: Interface with internal marketing team and external marketing consultants, assist with mailings to various marketing groups. " Billing Letters and Project Management Plans: Prepare and send numerous billing letters for projects. Prompt monthly PMP requests and coordinate meetings with PMs to accomplish PMPs in a timely manner on a monthly basis. " Medical Insurance: Assist with claim processing, tracking benefit account expenditures, maintaining active coverage records. " Time sheets: Collect information and input weekly time sheets in Vision. " Weekly PAB (Principals Advisory Board) Calls: Participate in PAB calls as needed, take meeting minutes when backup is required. " Contact databases: Maintain and manage executives' contact databases; support CEO by sending out individual emails as well as large group emails to external clubs and foundations. " Deliveries: Prepare overnight deliveries, drop off at shipping vendor, or other designated locations when necessary. " General: Provide general administrative support by coordinating workflow, information, project schedules, production, accounting, consultants, clients, and other entities involved in both corporate and project work. " Support: Serve as a reliable administrative resource to both the firm and the broader team. Support others in the firm when the CEO is traveling. " Other Duties: As needed and may be assigned, including but not limited to personal errands. Company DescriptionA national health insurance company.A national health insurance company.

Job Description Job Overview We are currently seeking a full time Tier II Support Engineer with a minimum of 5 years of extensive hands on experience with IT support and troubleshooting. Responsibilities • Provide phone support and remote remediation for workstation issues, • Troubleshooting and resolving customer system problems across a broad range of technologies, • Provide installations of new software and upgrades, • Provide installation of service Packs and security updates, • Provide onsite support and installations to clients when necessary, • Knowledge of Microsoft operating systems and desktop applications, • Experience with installing, configuring, and administering a broad range of technologies, • Excellent written and verbal communication skills, • Certifications a plus Founded in 1997, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today! Benefits Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere. Powered by JazzHR J1kS4NsHyt

Job Description Job Details: • Job Title: IT Field Support Technician, • Working Location: NYC/NJ/CT, • Working Style: Hybrid, • Employment Type: Permanent/Full-time, • Salary : Up to $65,000–$70,000, depending on the candidate’s experience and location, • Benefits: Full Benefits (Insurance, 401K, PTO), • Working Hours: 9am–5pm, • Language: English, • IT Asset Management, • Perform client's IT Asset inventory and disposal at their offices and data centers, • Coordinate the projects with clients, vendors and other project resource, • Create IT asset management report, • Update asset management system (ServiceNow and DCTrack), • On-site Project support, • Rack and stack, • Cable patching, • Cable tracing, • User desktop validation and troubleshooting, • Other project support tasks, • Drivers license required. Powered by JazzHR Suy6toBg3s

Respond to support requests in the IT Helpdesk both in person and via our ticketing system. Responsibilities Troubleshoot hardware and software problems with Apple products, including desktop and laptop hardware Build and deploy laptops and desktops using standard deployment tools (JAMF, LanDesk, De

We're looking for an experienced Onsite IT Support Specialist to provide hands-on technical support for our users, devices, and meeting spaces. Experience supporting MacOS and Linux (Debian, Ubuntu) for basic system administration. Use remote desktop tools and IT asset management systems to manage a

As an IT Support Specialist, you will be working in a fast-paced environment, providing an array of IT technical support and desktop assistance to our staff in New York City and the surrounding area. You will carry out physical on-site support and configuration or inspection of products and services

As a Legal Assistant (OA), you will: perform a variety of clerical, technical, and administrative tasks while providing legal support to attorneys and paralegals. Utilize basic office software such as Outlook (including eFax), Word, Excel, PowerPoint, Desktop Publishing, Access, SharePoint, and Adob

IT support (Help Desk, Desktop Support, Systems Support, etc. Exposure to network administration or certifications (CompTIA A+, Network+). Support basic network administration (TCP/IP, DNS, DHCP, VPNs).

Ensure adherence to quality/security standards defined for the engagement. Performing end to end IMAC activity including packaging un-packaging, accepting & delivery of client service assets with proper update of inventory database. Own and drives day-to-day operations for onsite support for laptop

Job Description The VDI Infrastructure Engineer (Virtual Desktop Infrastructure) Architects, designs, configures, installs, and maintains the organization's Horizon Vmware VDI IT infrastructure, which may include hardware, software, servers, storage solutions, networks, or physical facilities. Job Description • Handles complex issues and problems and works with the vendor on the most complex issues., • Possesses comprehensive knowledge of the Horizon Vmware VDI subject matter., • Provides leadership, coaching, and/or mentoring to other Infrastructure Engineers., • Architect & design Horizon VMware VDI infrastructure to support new initiatives., • Configure and install Horizon Vmware VDI infrastructure to support current and new initiatives., • Implement application virtualization and coordinates testing with application owner teams., • Creates, manages, and implements gold images/build packages and application packages for Vmware environment., • Plan and maintain the VDI environment utilizing industry standard best practices., • Provide VDI architectural planning and direction., • Plan, organize, direct, and maintain infrastructure and documentation of VDI., • Ensure high availability of the operation state of the VDI., • Engage in capacity plan exercises to ensure adequate system resources.Maintain the organization's IT infrastructure., • Configure, install, maintain, and provide support for critical software and hardware components., • Monitor system availability and troubleshoots and resolves connectivity interruptions., • Measure and improve performance and scalability., • Help develop disaster recovery or business continuity plans., • Responsible for basic management of storage solutions., • Produce documentation for systems and procedures.Maintain knowledge of industry best practices and new trends., • Virus Management, assist in the day-to-day tasks critical patching, vulnerability remediation, meeting desired state and configurations., • Must be willing to accommodate weekend, shift, or on-call schedules when necessary., • Other duties and projects as assigned and in a timely fashion.

Job DescriptionSr. Help Desk Engineer Mid-Town Manhattan, NY (100% onsite) 3-6 Month contract Job Overview: We are seeking a highly skilled and experienced Sr. Help Desk Engineer (Contractor) to assist with the technology consolidation of multiple entities into a unified environment. This is a hands-on, 100% onsite role in Mid-Town Manhattan, ideal for someone experienced with desktop buildouts, profile migration, endpoint management, and project-based user support. Key Responsibilities: • Build, configure, and deploy Windows desktops and laptops for end users across multiple organizations, • Create and migrate user profiles as part of the entity consolidation project, • Update, test, and troubleshoot desktop software and operating systems, • Ensure smooth onboarding of users and devices using Microsoft Intune and Windows Autopilot, • Provide Tier 2/3 support for desktop hardware/software issues, escalating as needed, • Collaborate with project managers and technical leads to execute migration tasks according to project timelines, • Document processes, configurations, and solutions as needed for project consistency and knowledge sharing, • Support end users in person and respond to service requests efficiently and professionallyRequired Skills & Experience:, • Hands-on experience with Microsoft Intune and Windows Autopilot (required), • Proven ability to build and deploy Windows desktops and manage user profiles, • Strong desktop support skills for both hardware and software in enterprise environments, • Experience with desktop software installations, updates, and troubleshooting, • Experience supporting migrations or consolidations of IT environments is highly desired, • Excellent interpersonal and communication skills, • Proven track record of professionalism and reliability in fast-paced settingsPreferred Qualifications:, • Prior experience in IT consolidation, merger, or acquisition projects, • Familiarity with user data migration tools and scripting a plus (e.g., PowerShell) txcQ03tcMh

Job DescriptionApicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. We are seeking an IT Support Engineer to work between our Manhattan and Jackson Heights locations. Position Summary: Working under APICHA IT, focused primarily on fielding requests from users to resolve simple and complex computer software and hardware problems, as well as traveling to all current and planned APICHA facilities and remote locations as needed. Provides services including answers to inquiries on how to set up and use specific software, technical printer support, word processing, e-mail, and operating system issues. Contacts software and hardware product support vendors to correct, replace or provide technical support and information. Provides 1st and 2nd level support for PCs, Printers, Local Area Network, applications and data communication devices for Providers and support staff. Records all support tickets in the designated tracking system. Maintains and responsible for IT Inventory, creates and manages user accounts for various systems used by APICHA. Builds out Desktop and Laptop PCs and distributes.be expected to learn basic data reporting and analysis (using tools such as SQL Manager, Excel). A working knowledge in this domain is expected to be developed. Qualifications: High school diploma with substantial computer software and hardware knowledge required. Bachelor's degree in Computer Science preferred; One year of paid full-time work. Three years of hands-on experience or A+ certified preferred; Prior Healthcare IT experience preferred; Working knowledge of security and privacy concepts required; Technologically savvy with working knowledge of operating systems and office software and hardware required; Excellent written and verbal communication skills in English required; Ability to resolve complex issues in a timely fashion, assessing the impact of interrelated systems independently, relying upon self-motivated professional development of skill set required; Ability to create electronic presentations, basic statistical graphics as necessary required; Ability to work in diverse cultural healthcare environment in professional manner required; Good attention to detail required; Ability to initiate and work independently and be a good team player required; Ability to lift and move up to 25 lbs on a regular basis and 50 lbs as needed required; Willing to work nights and/or weekends as needed required At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Familiarity with Adobe Acrobat. Assist with device setup, configuration, and ongoing maintenance. IT support or desktop support roles.

PCs, monitors, scanners, registers, etc. OS patches, and security updates. Bilingual proficiency in Korean and English (written & spoken).

Duties Description Under the direction of an Information Technology Specialist 2, SG-18, within the Workplace Services Bureau of the Dedicated Support Team supporting NYS OTDA, the Information Technology Specialist 2, SG-18 will function as general desktop support staff for Workplace Services within

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Prelude Specialist, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Recruiting for this role ends on 5/11/2026 Work you'll do/Responsibilities Build and configure for the enhancements and capitol projects within the Epic Prelude areas across client regions. (Consolidation of several Epic regions). The Team Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources. Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization. Qualifications Required * Must have a current Epic Prelude Certification * 3-6 years recent experience in Prelude application build and maintenance * Experience in Epic RTE (Real Time Eligibility) and MFA (Medical Financial Assistance) and FAM (Financial Assistance Module) * Experience in application workflows, troubleshooting, testing and support * Understands Patient registration process * Practices to manage reports and statuses and keep the patient's overall medical record up to date and manage patient disposition and keep track of insurance functions through a patient's medical care. * Good interpersonal and communication skills * Demonstrative understanding of technical documentation * Limited immigration sponsorship may be available. * Bachelor's degree, preferably in information technology, business, or healthcare related field; or equivalent experience Preferred * Strong desktop skills including Word, Excel, PowerPoint * Work Experience/Direct Knowledge of clinical area or business area to be supported * Analytical/ Decision Making Responsibilities * Analytical ability to manage multiple projects and prioritize tasks into manageable work products * Can operate independently or with minimum supervision * Excellent Written and Communication Skills * Ability to deliver technical demonstrations The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $120,000 - $140,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

About us Pliancy is fundamentally changing the way businesses value technology. We're on a mission to prove that the right technology (and the right technologists) can help accelerate progress toward radical, ambitious goals. Pliancy specializes in partnering with life sciences organizations, capital management firms, and emerging startups, providing IT support to bold leaders pushing science and technology forward. Our employees and clients find that we're starkly different from other IT organizations because we challenge the status quo in two major ways: by putting people first in every decision we make, and by innovating towards simplicity every chance we get. As a people-first company that invests in the long-term success of our employees, we're looking for creative thinkers who like to solve interesting problems. We prioritize curiosity and empathy in all of our hiring decisions. About the Role What's an average day like? The clients you'll work with are mainly made up of Capital Management firms (likely Venture Capital, Private Equity, or Hedge Funds) and Life Sciences Organizations. You'll get to collaborate with teammates to solve interesting, important challenges, all of whom have a passion for technology and helping people. If you love innovating, building relationships, and socializing with fellow team members, you'll love our culture. A typical week is a mix of four-hour and eight-hour scheduled site visits, consulting with your primary clients, researching solutions, implementing projects, using technology to improve processes and workflows, improving documentation, training users, and responding to ad-hoc requests. When not scheduled at your clients' sites or handling remote requests, you may drop in at the local office to collaborate with a coworker on pending issues. The remainder of the time is spent with the team on internal solutions, special projects, ticket escalations, and learning new technologies. Who are we looking for? You're an attentive, curious, sociable person who loves connecting with the people you support and working in a team environment. To you, clients are people, not cases to solve - you build relationships, and as a by-product, you build trust. Few things make you feel better at the end of a workday than helping your team work swiftly and efficiently toward a common goal. You are skilled at using your professional experience to solve problems with your team and implement them with your clients. You look out for your people, and they're grateful for your responsiveness. You enjoy solving business problems through the clever use of emerging technologies, often pioneering the adoption of these tools. Responsibilities Should Have • Soft skills (Leadership, personality, relationship-building, communication, stress management), • Incredible sense of pride and passion for what you do with a team-centric mentality focused on succeeding together (collaboration, communication, documentation, improving processes), • Strong communication skills - Prompt and articulate emails, Slack messaging, and ticket notifications for keeping the client and team informed, • Collaboration - Ability to encourage camaraderie and work cooperatively within a team, • Experienced and comfortable supporting executive teams, • 5+ years of general IT support experience, • Attention to detail - Assist with the coordination of client projects, organize data and allocate consulting resources, • Extensive macOS and Windows Desktop experience, • Addigy/Jamf/Intune MDM (Device posturing) experience, • Working Knowledge of Active Directory / Azure AD, • Experience with Common SaaS Offerings (including but not limited to Microsoft365 / Box / Dropbox / Egnyte), • Working functional knowledge of Public Cloud (Particular emphasis on IaaS and PaaS Technology) [AWS, Google Cloud, Microsoft Azure], • Aptitude (Ability to learn new technologies quickly), • Troubleshooting (Ability to work through issues methodically), • Ability & willingness to properly document processes and assets, • General understanding of network fundamentals including wireless mesh networks, • Experience with cloud ID services, Okta / DUO and other MFA/SSO providers, • Authorization to work in USA for any employer Nice to Have, • Prior experience supporting Capital Management (VC/PE/Hedge) or Life Sciences Firms, • Experience implementing Compliance Controls (related but not limited to HITRUST or SOX), • Video-conferencing/AV experience, • Process Improvement - analysis of ticket trends and proactively looking for ways to improve the client and consulting experience., • Solid understanding and experience of the client and consulting lifecycle, • PowerShell & Scripting, • VoIP Support & Management, • Google Workspace Administration experience, • Previous experience in a consultative or MSP environment strongly preferred Benefits, • Salary: $115,000-$125,000 per year, dependent on experience, plus a quarterly incentive pay program, • Healthcare: Premiums for our base-level healthcare plan are 100% covered for employees and 50% covered for dependents, with the option to upgrade plus optional dental and vision plans, • Company-funded HRA reimbursement account to help cover medical copays, deductibles, and coinsurance, • Employer-funded commuter benefits and mileage reimbursement, • 401(k) match offered to help you plan for your long-term future, • Unlimited PTO, • Paid leave for new parents, including adoptive parents, to support your family's growth, • Employee stock options so you can share in Pliancy's success Why work with us?, • Community-minded, empathetic teammates who take pride in their work-and make it fun, too, • A manager who will help you grow and identify opportunities for career development, • The opportunity to support clients solving challenging problems in pursuit of meaningful goals, • Flexible schedule designed to empower your communication and time management skills, • Benefits and perks built to meaningfully support you and your family

Windows 11, Troubleshooting, Microsoft 365, desktop troubleshooting, desktop support, customer support, SQL Troubleshooting, custom apps, servicenow, jira, tanium, meraki, fortigate firewalls, networking technologies, itil. Windows 11,Troubleshooting,Microsoft 365,desktop troubleshooting,desktop sup

Keywords: Brooklyn NY Jobs, Senior Director of Information Technology, ERP Packages, ERP Solutions, Adage ERP, Network, Servers, Desktop Support, Vice President, Information Technology, Infrastructure, Networking, New York Recruiters, Information Technology Jobs, IT Jobs, New York Recruiting. Atlant

We are seeking an experienced RPA Developer to support and maintain automation solutions across Power Automate and UiPath platforms. Key Responsibilities Support and maintain Power Automate Desktop and Cloud flows Assist in transitioning automation workflows from Power Automate to UiPath Contribu

Windows 11, Troubleshooting Windows, Microsoft 365, Help Desk Support, customer service skills, desktop support, SQL troubleshooting, servicenow, jira, tanium, meraki, fortigate firewalls, networking issues. Windows 11,Troubleshooting Windows,Microsoft 365,Help Desk Support,customer service skills,d

The IT Deskside Support Specialist is responsible for providing on-site and remote technical support to end-users, ensuring the smooth operation of hardware, software, and network systems. Familiarity with Microsoft Office 365 and other productivity tools. Enforce IT security policies by ensuring co

We are seeking experienced IT Desktop Support Engineer L2 to support a large-scale desk and monitor installation project. Position: IT Desktop Support Engineer L2. For desks with wireless keyboards/mice, relocate wireless adaptors into the new docking monitors to maintain functionality.

About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Position Summary: We are seeking a Tableau Developer/Analyst who will own the design, development and evolution of high-quality dashboards and reports that drive client reporting and internal decision-making. This role emphasizes Tableau development in Tableau Cloud/Server, strong SQL skills against Snowflake, and close collaboration with Client Services and analytics stakeholders. Candidates will contribute to department projects by creating reliable, performant, and consistent visualizations aligned with governed metric definitions. Why you'll love working here: • We translate complex questions into clear, actionable insights that help the organization move faster and smarter., • We build reliable, scalable data products that make decision-making consistent and trustworthy across teams., • We collaborate effectively with stakeholders to ensure analytics work aligns with real needs and drives meaningful improvement. Position Responsibilities: Dashboard & Report Development • Design, develop, and publish Tableau dashboards and data visualizations in Tableau Cloud/Server to support client reporting and internal analytics., • Translate stakeholder requirements into clear, well-structured dashboards, optimizing usability (filters, parameters, navigation) and ensuring consistency of metric definitions., • Package, version, and document in Confluence and GitHub; follow established branching and review practices. Maintenance & Enhancement, • Own the ongoing health and evolution of Tableau reporting assets, including standardization, metric integrity, and user experience improvements across teams., • Implement lightweight data quality checks and validation steps to confirm measures and dimensions are accurate and aligned to governed definitions., • Coordinate updates and releases with the Analytics Platform team, including change notes and stakeholder walkthroughs. Performance & Data Access, • Develop efficient data sources and queries for Tableau using Snowflake; apply best practices for extracts vs live, row-level security, and query optimization., • Monitor dashboard performance and usage, iterating to reduce load times and improve responsiveness, • Partner with Analytics Engineering on data modeling and definitions as needed for Tableau consumption. Stakeholder Collaboration, • Collaborate with Client Services and business stakeholders to translate business questions into reporting requirements, iterate on solutions, and run demos to gather feedback and drive continuous improvement., • Provide training and support for power users and business users adopting new dashboards., • Contribute to a culture of data-driven decision-making across teams., • Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. Minimum Qualifications:, • 1-3 years of experience in data analytics/business intelligence or a related field (matching current Analyst level)., • Expertise in Tableau Desktop and publishing to Tableau Cloud/Server., • Strong SQL skills; experience with Snowflake preferred., • Experience with GitHub for version control and collaboration., • Familiarity with dbt concepts and governed metric definitions., • Preferred domain knowledge in PBM/pharmacy/healthcare; experience with client reporting strongly preferred., • Strong organizational skills and attention to detail; effective communicator with non-technical stakeholders. This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job. Remote, US Salary Range $85,000-$100,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at .

We are seeking a skilled Bilingual (Korean/English) IT Technician to provide hands-on technical support to both office staff and retail store teams.The ideal candidate will manage IT equipment, troubleshoot hardware and software issues, and ensure smooth operations for SAP, POS systems, networking,

IT Professionals/Consultants for a NYS Entity Management Applications, Inc., a leading provider of Managed IT Services and Network Design and Implementation is seeking IT Professionals and Consultants for positions with a New York State entity. Please submit a resume and salary requirements to be considered. Job Responsibilities and Experience Requirements Projects may require: analysis, data classification, design, development, testing, quality assurance, security and associated customized training for IT based applications. Additional examples of in-scope projects include, but are not limited to: • Technical architecture advisory services;, • Business Analysis for project development;, • Proprietary software application development/customization, programming and Integration;, • Data Information Management (including data migration, data conversion, data manipulation, data Integration);, • Project Management Project support services - including, but not limited to; project management, project quality assurance and control, and Independent Verification & Validation (IV&V);, • Disaster Recovery/Business Continuity and Testing;, • Quality Assurance;, • Continuity of Operations Planning (COOP);, • Data Categorization; and Program Manager/Site Manager/Project Manager Business Analyst Network Engineer Systems Analyst Server Support Desktop Support Help Desk Technicians Applications Support Database Administrator Software Developer IT Security Specialist Job Application Instructions: To be considered for these positions please submit a resume (2 page max.) as well as minimum salary requirements. Please prominently feature the skills described above within the resume you submit. YOU MUST SUBMIT YOUR MINIMUM SALARY REQUIREMENTS. RESUMES WITHOUT MINIMUM SALARY REQUIREMENTS WILL NOT BE CONSIDERED.

Job DescriptionThe role: Being a web designer at B12 is being a main contributor to the success of the company! At B12, our web designers use our design suite to put together initial websites for our customers after drafts have already been made by our AI. You'll work closely with our customer success team and our other design experts to focus on what you love most--design! If you enjoy freelancing, designing websites, and working in an open and creative environment, then the web designer role with B12 is the right fit for you! As a web designer you will: • Read and interpret customer briefs. Our current customers are small and medium-sized businesses ranging from cafés to real estate investment firms., • Given a new customer's content and preferences, as well as a website that has been automatically generated for the customer, use our Design Suite (a largely WYSIWYG website editor with support for custom HTML5/CSS overrides) to put an initial website together for the customer in ~4 hours., • Complete enhancement requests for existing customer websites, ranging from small changes to more complex customizations or design improvements. In addition to doing customer delivery work, you will be helping us co-design our Design Suite, as well as a workflow management tool called Orchestra. We have open sourced Orchestra, and are building it to empower creative and analytical experts in their work. You'll be a good fit if: • You are remote or a local NYC web designer., • You have excellent written English skills., • You have 3-5 years of web design experience and are excited to do customer-focused website delivery., • You have 1-2 years of HTML/CSS experience., • You are available minimum 10 hours a week, maximum 20 hours a week., • You are comfortable turning unstructured customer content and requests into into pixel-perfect web designs that work on all devices., • You are excited to receive feedback from a customer success manager or an art director, and are equally excited to push back on design decisions you disagree with., • You have desktop and mobile web design experience., • You are happy to work on a customer deliverable for a few hours at a time, and then move on to a different customer's deliverable., • You are excited to learn our Design Suite., • You care about and want to contribute to our mission of helping people do meaningful work.Don't fear:, • We're flexible on the number of years of previous experience for this role. We highly favor talent and interest., • Some candidates may see this list and feel discouraged because they don't match all the items. Please apply anyway: there's a good chance you're more wonderful than you think you are., • B12 is a safe place for human beings. We particularly encourage you to apply if you identify as a woman, are a person of color or other underrepresented minority, or are a member of the LGBTQIA community.Benefits:, • Get paid for your expertise, we value the skills you bring as a designer., • Grow within our community - join other designers in our network (we actively use Slack) and get feedback to help you grow., • Shape the future of work - we highly value your input and working together we hope to design tools to change the way we work. About B12 The workplace is undergoing rapid transformation, and B12 is on a mission to help people accomplish more at work. Orchestra, the engine behind B12's Human-assisted A.I. model, is currently used to help teams of expert designers build and manage beautiful and professional websites. Leveraging A.I. to streamline complex workflows, B12 delivers superior outcomes for both creative experts and customers who receive a high-touch experience and a self-optimizing website in days, not weeks. Using intelligent software to automate repetitive tasks, B12 allows people to leverage their expertise where it matters most, paving the way to greater craftsmanship, superhuman productivity, and a brighter future of work. Backed by one of the best human-machine teams in the world, B12 recently closed its $12.4M Series A round led by General Catalyst Partners, Breyer Capital, Founder Collective, SV Angel, and more.

Job DescriptionSalary: $40,000 - $60,000 Premier Managed IT Service Company that delivers IT products and services to small businesses in the United States is looking to add an experienced, on-site Help Desk Engineer in New York for one of our clients. This position will provide growth opportunities to other senior technical client-facing roles of our firm and requires a proactive, hard-working individual with a can-do attitude and the ability to wear multiple hats in a fast-paced environment. We are looking for the best and brightest to join our growing team. We demand people who: • Care about our clients, • Are passionate about what they do, • Are team players, and willing to help other team members, • Believe in doing things right the first time, • Are dedicated to continual improvement, • Embody positivity Everyday Duties • Respond to incoming calls and e-mails regarding information technology problems, using help desk software., • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications, • Perform basic network administration tasks, such as setting up new user accounts and granting access to network resources., • Communicate with third-party support and PC equipment vendors., • Identify and learn appropriate software and hardware used and supported by the organization., • Provide superior service and customer support, • Diagnose and perform on-site installations, repairs, maintenance, and tasks Qualifications • Previous help desk experience, • Good interpersonal skills, with a focus on rapport-building, listening, and questioning skills, • Highly self-motivated and directed, • Ability to effectively prioritize and execute tasks, • Experience with Windows desktop and server operating systems, including Windows 2016-2022 and Windows 10 - Windows 11, • Experience with Mac OS X Configuration and troubleshooting, • Knowledge of Microsoft Active Directory, • Knowledge of computer hardware, • Good understanding of the organization's goals and objectives, • Experience working in a team-oriented, collaborative environment, • Ability to absorb and retain information quickly, • Ability to present ideas in user-friendly language, • Proven analytical and problem-solving abilities, • Customer service orientation, • Ability to conduct research into a wide range of computing issues as required Education Requirements: Bachelor's degree Preferred Certification Requirements: • A +, • Network +, • Microsoft certifications a plus Job Type: Full-time/ On-Site Salary + Benefits: • $40,000.00 - 60,000.00 /year Some of Our Benefits include • Paid Time Off (PTO), • Access to 401K with match, • Subsidized individual & family health, dental, and vision insurance plans, • Ongoing company-funded professional development & education allowances, • Much more! Must Complete the company Assessment to be considered for hire: #ZR

Job Description Key Responsibilities: • Strategic Leadership:, • Develop and execute the IT support services strategy aligned with the organization’s business goals., • Lead the IT support team (including in-house Team and Managed Service Provider Team) to deliver high-quality, responsive, and efficient services., • Establish and enforce policies, procedures, and best practices for IT support operations., • Collaborate with senior leadership to align IT support services with the agency’s broader IT infrastructure and digital transformation initiatives., • Operational Management:, • Oversee day-to-day IT support operations, including the IT service desk, desktop support, network support, and enterprise application support., • Ensure effective incident, problem, and change management processes to reduce downtime and improve system reliability., • Monitor and report on key performance indicators (KPIs), service levels, and customer satisfaction metrics., • Manage escalated support issues and provide timely resolutions., • Oversee the deployment and management of IT assets, including hardware and software across the organization., • Team Leadership & Development:, • Lead, mentor, and develop a team of IT support professionals, fostering a culture of continuous learning and improvement., • Provide guidance, coaching, and professional development opportunities to team members., • Ensure proper staffing levels, skill sets, and coverage to meet operational needs., • Encourage cross-functional collaboration within the IT department and with other business units., • Vendor & Stakeholder Management:, • Manage relationships with third-party vendors, service providers, and suppliers to ensure that service agreements are met., • Manage Technology items purchasing for the agency., • Evaluate new technologies and tools that can enhance IT support services., • Develop and manage SLAs for service desk operations., • Negotiate and manage contracts and SLAs with external support partners., • Budgeting & Resource Management:, • Develop and manage the budget for IT support services, ensuring cost-effective solutions and adherence to financial constraints., • Identify opportunities for cost savings and process optimization within IT support functions., • Security & Compliance:, • Ensure that all IT support services comply with relevant security standards, regulations, and policies., • Implement and maintain procedures to safeguard sensitive data and protect the organization’s IT infrastructure from cyber threats., • Continuous Improvement:, • Drive continuous improvement initiatives by analyzing service performance data, identifying gaps, and implementing corrective actions., • Stay up-to-date with industry trends and emerging technologies to improve IT support services., • Crisis Management & Disaster Recovery:, • Oversee disaster recovery and business continuity planning for IT support services to minimize service disruptions during outages or critical incidents., • Education: Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field, or equivalent relevant experience. Master’s degree preferred., • Experience: Minimum 10 years of experience in IT support services, with at least 5 years in a leadership role managing IT support services teams and operations., • Skills & Expertise:, • In-depth knowledge of IT service management frameworks, • Experience with IT support tools, service desk platforms, and remote support technologies (Zoho Desktop Central and Service Desk is preferred)., • Strong leadership, communication, and problem-solving skills., • Experience managing IT support operations across diverse business units., • Ability to drive operational excellence, efficiency, and a customer-centric approach to IT support services., • Strong project management skills with the ability to manage multiple projects and priorities., • Knowledge of IT security best practices and compliance requirements., • Experience with cloud-based IT support services and IT automation tools., • This position typically works in an office environment but may involve occasional travel to other agency’s locations or vendor sites., • Ability to work under pressure, with flexibility and adaptability to changing business needs. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $90,400.00 - $98,000.00 Annually Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Position Title: AV & Telecommunications Technician Location: Onsite – Manhattan (SDNY) & Brooklyn (EDNY), New York Employment Type: Full-Time, Exempt Salary Range: $80,711 – $109,990 Work Schedule: Monday–Friday, 8:00 AM – 5:00 PM (on-call support required) Clearance Requirement: Ability to obtain and maintain a Public Trust (NACI Background Investigation) Citizenship Requirement: U.S. Citizenship required Position Overview Corinth is seeking an experienced AV & Telecommunications Technician to serve as the primary technical authority supporting audiovisual systems, courtroom technology, telecommunications, and video conferencing operations for two locations in Manhattan and Brooklyn. This role operates with a high degree of autonomy and requires strong professional judgment to diagnose complex technical issues, develop solutions independently, and execute corrective actions that directly support federal legal proceedings and law enforcement operations. The ideal candidate is a hands-on technical expert who is adaptable, calm under pressure, and comfortable serving as the on-site decision-maker in mission-critical environments. Required Qualifications • Minimum five (5) years of experience supporting video conferencing platforms and audiovisual systems, • Minimum five (5) years of carrier-level telecommunications experience, including PRI circuits and POTS lines, • Strong experience with AV, VoIP, and telephony systems in enterprise or government environments, • Demonstrated ability to troubleshoot and resolve complex issues independently Audiovisual & Conferencing • Audio-visual equipment setup and operation, • Microphone systems (wired/wireless, gain, echo, feedback control), • Projectors, displays, and signal configuration (EDID/HDCP), • Press conference streaming and recording, • VoIP and eVoIP system administration, • PRI circuit and POTS line troubleshooting, • Phone system provisioning and administration, • TCP/IP networking fundamentals, • DHCP vs. static IP configuration, • VLAN, PoE, and QoS concepts, • Ethernet termination, cable testing, and certification, • Strong written and verbal communication, • Ability to support users at all technical levels, • Public speaking and user training experience Courtroom and Trial Support • Independently assess and configure courtroom technology for trials and hearings — including video projectors, flat-screen monitors, televisions, and laptops — making real-time technical decisions on layout, signal routing, and system compatibility with no supervisory input required., • Conduct pre-proceeding technology readiness evaluations for trial rooms and courtrooms, applying professional judgment to identify system risks, determine remediation actions, and independently clear or escalate issues before proceedings begin — decisions with direct consequence if made incorrectly., • Serve as the primary technical liaison and on-site decision-maker between each district and the respective courthouse technicians, independently evaluating, prioritizing, and directing remediation of AV and infrastructure issues affecting SDNY and EDNY courthouse equipment. Audiovisual Systems • Exercise full technical authority in configuring and operating all AV equipment for press conferences, including audio, video, recording, and live streaming, independently determining setup parameters, signal chain configurations, and contingency responses during live events where system failure is not an option., • Apply advanced acoustic knowledge to independently diagnose and resolve microphone system issues (wired and wireless), including gain adjustment, echo reduction, and feedback control, making real-time tuning decisions during active proceedings where no delay for consultation is feasible., • Independently evaluate, maintain, and restore projectors, displays, and conference room AV environments, applying expert judgment on EDID/HDCP compliance, signal integrity, and failure root cause, and determine the appropriate corrective action without awaiting supervisory direction., • Configure, optimize, and troubleshoot conference room video platforms including Microsoft Teams, Zoom, and Webex independently selecting and adjusting platform settings, network parameters, and hardware integrations to ensure seamless operation for government proceedings. Telephony, VoIP, and Carrier Coordination • Exercise independent judgment in managing all telephone system operations, including diagnosing failures, executing in-house repairs, and making the autonomous determination of when an issue requires escalation through EOUSA-designated systems versus resolution at the technician level., • Independently program and configure phone systems for incoming staff and deactivate accounts for departing personnel, applying technical judgment to ensure continuity of communications and compliance with security protocols without requiring step-by-step direction., • Maintain and optimize current eVoIP systems while independently evaluating migration sequencing, compatibility risks, and cutover timing for transitions to new telephony platforms in coordination with IT staff, providing technical recommendations that directly shape implementation decisions., • Independently manage relationships with telephony carriers to maintain and restore T1 and PRI circuits in EDNY and SDNY computer rooms, including analyzing carrier bills for billing errors, identifying discrepancies, and directing corrections without requiring supervisory involvement in the technical assessment., • Provide backup coverage for incoming calls on the main office line, exercising judgment to triage, route, and resolve caller needs in a manner consistent with the professional standards of a federal law enforcement environment. Networking and Cabling • Independently assess cabling requirements, design and install new data cabling infrastructure, and diagnose cabling-related network outages, applying technical judgment to determine appropriate cable routing, termination methods, and testing standards without requiring prescriptive direction., • Perform Ethernet terminations and independently execute cable testing and certification, determining pass/fail disposition and identifying corrective actions based on professional interpretation of test results., • Apply advanced knowledge of TCP/IP, DHCP vs. static IP addressing, VLAN design concepts, and PoE/QoS configurations to independently diagnose network-layer issues affecting AV and telephony systems and implement solutions with an understanding of downstream operational impact. Help Desk and IT Support • Serve as a Tier II/III technical resource for multiple site end-user technology issues, independently triaging requests, determining resolution priority based on mission impact, and resolving complex problems that exceed first-line support capability., • Independently plan, configure, and manage video conferences for district employees, assessing platform requirements, network conditions, and participant needs, and serve as the technical decision-maker during live sessions to resolve issues in real time without disrupting proceedings., • Develop and maintain a structured labeling and organizational system for AV, server, and VoIP equipment, independently determining taxonomy, asset tracking methodology, and documentation standards to support efficient identification, troubleshooting, and lifecycle management., • Lead and execute special projects including PC refresh, network refresh, and VoIP phone system refresh initiatives, independently assessing scope, sequencing tasks to minimize service disruption, and making implementation decisions that reflect both technical best practices and operational realities of a live federal environment. Training and User Support • Independently design and deliver training programs for new telephone system users, assessing learner needs, developing instructional content, and adapting delivery approach based on the technical proficiency of the audience, without requiring a pre-established curriculum., • Deliver live demonstrations of desktop device features and telephony toolbar functionality, independently determining the scope, sequence, and depth of content based on the operational needs and technical baseline of each user group., • Develop and present new feature and functionality briefings to groups of up to 50 personnel, independently determining appropriate technical depth, anticipating user questions, and communicating complex system changes in operationally relevant terms., • Independently assess equipment condition and failure risk, make replacement decisions, and manage spare inventory levels, applying professional judgment to balance cost, availability, and operational continuity to minimize end-user downtime in a mission-critical environment. Independent Judgment and Decision-Making Authority • Determine the appropriate technical response to system failures during active legal proceedings when supervisory guidance is unavailable and delay is operationally unacceptable, a judgment call made independently and in real time., • Evaluate multiple technically viable solutions and select or recommend the option that best balances performance, cost, schedule, and mission risk, a determination that is final for all standard-scope decisions within this role., • Assess whether a new or changed requirement falls within existing contract scope or warrants a formal change request, and communicate that determination to program management with supporting technical rationale., • Identify systemic issues through analysis of failure patterns and maintenance history and independently propose process or configuration changes to address root causes, exercising the same analytical and advisory function expected of a technical expert, not a task-level worker. Why Join Us • Support high-impact federal missions where your expertise directly affects outcomes, • Work autonomously as a trusted technical expert, • Engage in diverse, hands-on technical work across AV, telecom, and IT domains Corinth offers a comprehensive benefits package to support employees’ health, wellbeing, and financial security. Benefits for eligible employees include multiple medical plan options, dental and vision coverage, health savings and flexible spending accounts, employer-sponsored life and disability insurance, and access to wellness and health advocacy resources. Employees are also eligible to participate in a 401(k) retirement savings plan with company match and immediate vesting. Paid time off benefits include paid holidays, paid time off (PTO), sick leave, paid volunteer time, parental leave, and other leave programs. All employees have access to an Employee Assistance Program (EAP) offering confidential counseling and support services. Professional development and training opportunities are also provided. Corinth is an Equal Opportunity Employer. We are committed to a workplace free from discrimination and harassment in accordance with all applicable laws.