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Victor M. Torres Jr. is a trusted professional in the legal services field, specializing in subcontracting process serving work. We are seeking licensed and reliable Process Servers to join our network and handle sporadic, per diem assignments. Position Overview: We are looking for licensed Process Servers with ACA, BCA, or EWCP certifications to serve legal documents efficiently and accurately. This position involves sporadic work on a per diem basis and requires flexibility and reliability. Key Responsibilities: Serve legal documents to individuals and businesses as required. Ensure proper documentation and reporting of services performed. Maintain confidentiality and professionalism at all times. Coordinate with the main office and provide timely updates on assignments. Qualifications: Must possess a valid Process Server license (ACA, BCA, or EWCP). Experience in process serving preferred but not mandatory. Strong attention to detail and time management skills. Reliable transportation and knowledge of the service area. Good communication skills for coordinating with clients and the main office. Benefits: Flexible, per diem assignments. Competitive compensation for each successful service. Opportunity to work independently within a supportive network.
PLEASE DO NOT APPLY IF YOU CANNOT WORK A FLEXIBLE OVERNIGHT SCHEDULE INCLUDING WEEKENDS, PLEASE. Job Summary We are seeking a dedicated Overnight Facilities Operations Associate to join our team. In this role, you will oversee the load-in and load-out processes for events, ensuring that everything runs smoothly and efficiently. As the primary point of contact for vendors and clients during overnight hours, you will address inquiries and resolve issues to facilitate successful event execution. Your attention to detail and commitment to maintaining an orderly process will be essential in providing a positive experience for all stakeholders. What you will do... - Oversee and coordinate all load-in and load-out activities for events during overnight hours, ensuring timely and efficient operations. - Serve as the main point of contact for vendors and clients, providing information and addressing questions or concerns as they arise. - Monitor event setups and ensure compliance with safety regulations and venue standards. - Assist with equipment handling, setup, and teardown as needed, maintaining organization and cleanliness throughout the venue. - Collaborate with other Facilities team members, General Managers, and the Director of Operations to develop and implement event logistics plans. - Document and report any issues or incidents during events, ensuring effective communication with relevant team members. - Ensure that all areas are secure and properly maintained throughout the overnight shifts. - Provide excellent customer service and support to vendors and clients, enhancing their overall experience. What you need to bring... Qualifications: - High school diploma or equivalent; relevant experience in event management or facilities operations preferred. - Flexible schedule, with availability to work overnight shifts, including weekends and holidays as needed. Weekend flexibility on Friday and Saturday nights is key. - Strong communication skills, both verbal and written, with a customer service-oriented mindset. Strong skills in keeping situations calm and on track, with good de-escalation abilities required. - Spanish-speaking abilities are highly preferred for seamless communication with vendors and team members. - Ability to work independently and collaboratively in a fast-paced environment. - Positive attitude, excellent organizational skills, and strong attention to detail. - Professional appearance and willingness to wear a company uniform required. - Tech savvy – Basic familiarity withGmail, Sheets, etc., to stay organized. - Ability to lift and move 50 pounds as needed.
**Job Description:** - Manage a pipeline of leads and develop relationships with potential clients, answer questions from potential clients - Heavy outbound prospecting to company and self-generated inquiries - Handle inbound & outbound calls to and from current and potential customers - Conduct telephone and in-person interviews with prospective clients - Meet with clients of a diverse population and provide factual and correct information on all company services - Provide campus tours to prospective clients - Manage the CRM system for tracking applicants - Arrange sales of services that the company provides - Advise prospective customers on services that best fit their current interests and skill levels - Assist new customers with the application process - Check all documents and applicant files for completion and accuracy - Comply with all policies and procedures as detailed in the Department’s Policies and Procedures **Requirements:** - Have a high level of account management skills - Excellent interpersonal skills - Excellent phone skills (positive attitude, clarity and strong diction, empathy and sincerity, active listening) - Strong work ethic - Professional and friendly attitude - At least HS diploma, but at least 2 year college is a plus **Helpful Skills:** - Previous customer service experience - Previous experience closing sales with potential clients/customers Job Type: Full-time Pay: $45,000.00 - $60,000.00 per year Benefits: - Dental insurance - Health insurance - Paid time off Compensation Package: Bonus opportunities Schedule: Monday to Friday Experience: Direct sales or Membership Sales: 1 year (Required) Work Location: In person
Accountant Tax Preparer We are currently seeking an experienced CPA Tax Preparer or CPA Candidate to join our team in our New York, NY 10017 location. About Us: S&E Azriliant, PC., believes in the value of relationships. We view every client relationship like a partnership, and truly believe that our success is a result of the client’s success. We are committed to providing close, personal attention to our clients. We take pride in giving clients the assurance that the personal assistance they receive comes from years of advanced training, technical experience and financial acumen. Job Summary: The Tax Preparer should be well versed in preparation of income tax returns with a focus on moderate to complex corporate, partnership and individual tax returns and sales tax returns. Preparer to work closely with and reporting to our senior CPA tax preparer and the Managing Attorney. Supports company’s tax return operations by maintaining management of the day-to-day tax return activities for various corporate and individual clients. The position has other responsibilities as directed by the Managing Attorney. Job Duties and Responsibilities: Core duties and responsibilities include the following. Other duties may be assigned Prepare moderate to complex tax returns (federal/state), multi-state and multi-source income. Prepare forecast and reconciliation of tax returns. QuickBooks for general ledger work and Tax write ups Review and analyze tax files in order to compile and organize client tax data in preparation for tax return processing. Draft responses to notices from tax authorities Tax Audits Maintain tax calendar Communicate with client to obtain documentation in preparation for tax return processing. Field phone calls from clients and address questions on the necessary documentation for tax return filings. Job Requirements Education and Experience: Bachelor's Degree in Accounting, Finance or related field Licensed NY CPA or candidate 2-3+ years in qualified Accounting/tax prep firm/prepare moderate to complex corporate, partnership and individual returns We are willing to train candidates who have a demonstrated acumen for accounting and income tax preparation. The candidate will work closely with our Senior CPA tax preparer to gain the needed two years of experience for licensing requirements. Required Abilities and Skills: Excellent verbal and written communications skills Detailed oriented with strong organizational skills Problem-solving and critical-thinking skills Demonstrate competence with CCH ProSystems fx (and its client portal) and QuickBooks Pro Fluent in English, both oral and written Excellent judgment, able to prioritize workload, and manage multiple projects and deadlines Proficiency in Microsoft Office Applications including Excel, PowerPoint, and Word Compensation and Benefits: Competitive market-based salary, commensurate with experience and education Comprehensive benefits package available To Apply: Please submit your cover letter, salary expectations, and resume via the ‘Apply Now’ button! We are an Equal Opportunity Employer! Please no phone calls or agency submissions! Keywords: Certified Public Accountant (CPA), Cost Accountant, Financial Reporting Accountant, General Accountant, Staff Accountant, Accountant, Taxation, Auditor, Auditing, Revenue Tax, Internal Auditor
Job Offer: Data Recording Station Operator Location: 246 5th Ave, New York, NY 10001 Job Type: Full-Time Competitive Salary About the Role: We are seeking a Data Recording Station Operator to manage data recording stations and assist users in our linguistic data collection process. This role involves guiding users, troubleshooting minor technical issues, and maintaining accurate records. Key Responsibilities: - Guide users through the experiment process. - Troubleshoot minor technical issues. - Manage multiple stations and users. - Document daily activities. - Register users and send appointment reminders. Qualifications: - Fluent in English. - Strong instructional and interpersonal skills. - Basic technical skills and computer literacy. - Organized with attention to detail. - Able to multitask effectively.
Job Summary: The Picker/Packer & Returns Specialist will be responsible for accurately picking and packing orders, as well as receiving and testing returned items. This role is essential for ensuring that our customers receive their products on time and that any returned items are assessed and processed efficiently. Picking and Packing: Order Fulfillment: Accurately pick items from inventory based on order specifications and prepare them for shipping. Packing: Safely pack items using appropriate materials, ensuring they are secure and ready for transit. Labeling: Create and affix shipping labels and documentation to outgoing packages, ensuring accuracy. Returns Management: Receiving Returns: Inspect and receive returned items from customers, ensuring all returned products are logged accurately. Testing Products: Conduct thorough testing of returned items to assess functionality and determine if they can be restocked or require further action. Documentation: Maintain detailed records of returned items, including reasons for return and testing outcomes.
Job Title: Experienced HVAC Technician (NYC Certified) - Part-time/On-call Company Overview: At RLC Technicians, we pride ourselves on being a trusted leader in the contracting industry, specializing in construction, renovation, electrical, plumbing and HVAC. With a rich history spanning 8 years, we have built a solid reputation for delivering high-quality projects, exceptional service and innovative products to our clients. Job Description: As a Part-Time HVAC Technician, you will play a crucial role in our service delivery to residential and commercial clients. Seeking an experienced HVAC Technician with a proven track record in installing, maintaining, and repairing HVAC systems in New York City. The ideal candidate will possess all relevant NYC certifications and be available to work part-time or on-call during the day. Responsibilities include taking the lead role on jobs, servicing both ductless and cooling tower systems, and ensuring efficient and accurate work. Your responsibilities will include: Responsibilities: Performing routine maintenance checks on HVAC systems according to scheduled service appointments. Diagnosing and troubleshooting HVAC system issues accurately and efficiently. Conducting repairs and replacements (ductless and cooling tower systems) of parts/components as needed to restore HVAC systems to optimal working condition. Ensuring all work complies with industry standards and company procedures. Documenting all work performed, including parts used and services provided. Providing excellent customer service by addressing client inquiries and concerns professionally and promptly. Maintaining a clean and organized work environment. Collaborating effectively with team members to ensure efficient workflow and timely completion of tasks. Participate in ongoing training and professional development to stay up-to-date on industry advancements and best practices. Requirements: Proven experience as an HVAC technician or similar role. 3+ years of experience working as an HVAC Technician in New York City. Technical expertise in troubleshooting and repairing HVAC systems. Knowledge of energy efficiently standards and sustainable practices are a plus. Possess all relevant NYC certifications (e.g., Gas Certification, Oil Burner Certification, EPA Universal Certification). Strong knowledge of HVAC systems, including installation, maintenance, and repair techniques. Ability to work independently with minimal supervision; manage time efficiently all while maintaining attention to detail. Strong skills thinking on your feet and outside the box. Physical ability to lift and maneuver heavy equipment and work in various environmental conditions. Professionalism, excellent communication/customer service skills and a customer-focused approach. Availability to work independently or with a team part-time and/or on-call. Flexibility including weekends and evenings as needed for emergency situations. Benefits: Competitive hourly wage commensurate with experience. Opportunity to work with a dynamic team in a growing company. Application Process: To apply for this position, please submit your resume highlighting relevant experience and qualifications. We look forward to reviewing your application and potentially welcoming you to our team. Note: The above job description is intended to outline the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary to meet business needs.
Ultra Alternative Funding is dedicated to providing innovative financial solutions for businesses seeking funding alternatives. We pride ourselves on our customer-centric approach, ensuring our clients receive the best support and guidance throughout their funding journey. Position Overview: We are seeking a motivated and detail-oriented Call Handler to join our dynamic team. The ideal candidate will be the first point of contact for our clients, providing exceptional service and support while effectively managing inquiries related to funding options. Your role will be critical in ensuring a smooth and positive experience for our clients. Key Responsibilities: Handle inbound and outbound calls professionally and efficiently. Provide accurate information regarding funding products and services offered by Ultra Alternative Funding. Assist clients in completing applications and gathering necessary documentation. Address client inquiries, concerns, and requests promptly and courteously. Maintain detailed records of client interactions and follow-up actions in our CRM system. Collaborate with team members to resolve complex client issues and ensure client satisfaction. Continuously learn about our funding solutions to provide clients with the most up-to-date information. Assist in identifying opportunities for process improvements to enhance client experience.
The Development Assistant will join a dedicated and energetic Development and Communications team to provide support on all areas of foundation relations, individual donor cultivation, events, office administration, and social media. Responsibilities Gift Entry: · Responsible for constituent and gift entry, acknowledgement, scanning, processing, and reconciliation. · Assist in the creation of donor lists and gift queries, and ongoing database cleanup. Donor Communication, Engagement, and Research: · Ensure timely, personalized, and accurate donor mailings, conducting follow-up calls as needed to ensure invitations and other mailed materials have been received. · Provide support for special events and meetings, including ordering and setting up refreshments and PR materials, and coordinating photography. · Solicit raffle/auction items for fundraising events; distribute donations such as holiday toys upon request. Office Administration: · Filing, mailing, printing, copying, scanning, distributing, and shredding documents as necessary. · Maintain departmental calendar and revise as needed. · Other duties as assigned. Qualifications · College degree and 1-3 years of relevant experience. · Commitment to and enthusiasm for org's mission. · Excellent written and oral communication skills. · Proficiency in Microsoft Office suite including Office 365. Proficiency in Constant Contact, Raiser’s Edge and social media preferred. · Excellent organizational aptitude and attention to detail. · Experience and comfort interacting with high-profile individuals. · Self-directed; able to manage competing priorities and workflow, and to nimbly handle multiple tasks and deadlines. · A team player with a collaborative and cooperative attitude. · Works well under pressure, always maintaining a polished and professional presentation. · Reliable and punctual; Ability to work occasional evenings and weekends as required.
Job Highlights Qualifications - Strong writing and editing skills - Highly detail-oriented with time management skills - Ability to work with cross-functional teams - Experience in bid writing, proposal development, or similar roles - Understanding of procurement processes and bid management - Excellent communication and interpersonal skills - Proficiency in Microsoft Office and document editing software - Experience in the construction or contracting industry - Experience in construction bid writing - Ability to work closely with project managers - Experience in low voltage and CCTV construction - Requirements: At least 1 year of successful sales experience Benefits - Competitive salary - Hybrid work environment (50% remote) - The position will be based in Queens, NY, with 50% flexibility for remote work Responsibilities They are seeking a Bid Writer to prepare detailed, professional bids that meet the specific requirements of each project. The ideal candidate is detail-oriented, organized, has extensive experience in construction bid writing, and can work closely with project managers. Company Profile: As a Bid Writer, you will be responsible for preparing detailed, professional bids that meet the specific requirements of each project. Your duties will include analyzing project drawings, reviewing client requirements, and ensuring all proposals align with the company's portfolio and standards. You will need to write accurate, competitive bids that showcase our expertise and help win new contracts. The Bid Writer will be responsible for preparing and submitting compelling proposals, bids, and tenders to secure new business opportunities. They will work with internal teams to gather information, articulate the organization's value proposition, and ensure proposals meet requirements. - Analyze project drawings and review client requirements - Prepare detailed, professional bids that meet specific project requirements - Ensure all proposals align with the company's portfolio and standards - Write accurate, competitive bids that showcase expertise and help win new contracts - Prepare and submit compelling proposals, bids, and tenders - Work with internal teams to gather information and articulate value propositions - Ensure proposals meet requirements - Write bids, cost estimates, and read construction plans - Proficient in writing responses to RFQs - Occasional site visits to discuss change orders Job Description Avantiteam.inc is excited to partner with our client, a low voltage installation company specializing in video surveillance, vehicle monitoring, audio systems, building intercoms, access control, and other construction projects, located in Queens, NY (hybrid, 50% remote)! They are seeking a Bid Writer to prepare detailed, professional bids that meet the specific requirements of each project. The ideal candidate is detail-oriented, organized, has extensive experience in construction bid writing, and can work closely with project managers. Company Profile: As a Bid Writer, you will be responsible for preparing detailed, professional bids that meet the specific requirements of each project. Your duties will include analyzing project drawings, reviewing client requirements, and ensuring all proposals align with the company's portfolio and standards. You will need to write accurate, competitive bids that showcase our expertise and help win new contracts. Experience in construction bid writing is preferred, and the ability to work closely with project managers is essential. Job Description: This is a contract remote role for a Bid Writer. The Bid Writer will be responsible for preparing and submitting attractive proposals, bids, and tenders to secure new business opportunities. They will work with internal teams to gather information, articulate the organization's value proposition, and ensure proposals meet requirements.
Overview We are seeking an assistant office admin experienced in construction management to join our team. The ideal candidate will oversee the daily operations of our office, ensuring efficiency and effectiveness in all administrative tasks. Responsibilities - Coordinate office activities and operations to secure efficiency and compliance with company policies pay - Manage phone calls and correspondence (e-mail, letters, packages, etc.) - Create and update records and databases with personnel, financial, and other data - Track stocks of office supplies and place orders when necessary Qualifications In-depth understanding of construction processes, terminology, and project management workflows. Familiarity with construction documents such as blueprints, permits, bids, contracts, and compliance reports. Must be familiar with Passport, CIS, and City Records Proven experience managing daily office operations, including scheduling, filing, and supply management. Proficiency in using office software (MS Office Suite, Google Workspace) and construction management software (Procore, Buildertrend, etc.). Experience in managing budgets, processing invoices, purchase orders, and coordinating with accounts payable/receivable. Strong communication skills for interacting with contractors, clients, project managers, and stakeholders. Ability to coordinate and schedule meetings, site visits, and project timelines across multiple teams. Proven ability to manage multiple tasks and deadlines in a fast-paced construction environment. Experience supporting project managers in coordinating timelines, milestones, and deliverables. Strong knowledge of vendor compliance and insurance tracking.
Summary Support the CEO primarily and provide additional support to team members, as directed, to ensure that company goals and objectives are accomplished and that operations run efficiently. Maintain and refine internal processes that support high-ranking executives and coordinate internal and external resources to expedite workflows. Manage communication with customers and internal staff to smooth out daily operations and tasks Responsibilities Provide administrative and office support, such as typing, spreadsheet creation, email, and maintenance of filing system and contacts database Send Purchase Order and Settlement to suppliers in a timely manner Visit suppliers 2 – 3 days a week, including take supplier material pictures and report inventory Type up, record and send out invoices and various documentations Timely bookkeeping related to all facet of businesses Manage professional and personal scheduling for CEO, including agendas, mail, email, phone calls, client management, and other company logistics Maintain professionalism and strict confidentiality with all materials Organize team communications and plan events, both internal and off-site Performs detail research work and summarizes findings and proposal. Support property management dept and conduct related tasks including but not limited to lease management, vendors and tenants communications, etc Required skills & qualifications English & Chinese bilingual College degree. Experience in an administrative role reporting directly to management Able to drive up to 200 miles radius Excellent written and verbal communication skills Strong time-management skills, ability to organize/coordinate multiple concurrent projects Proficiency with office tools and an aptitude for learning new software and systems Preferred skills & qualifications Experience in developing internal processes and filing systems Quick Book or similar accounting software experience
Qualifications: ● High School diploma or GED/equivalent certification required ● Apple, Samsung Official Certifications required ● A+ Repair Certification preferred W.I.S.E. Certifcation Preferred ● The ability to read, write and communicate proficiently in English, to read and comprehend assembly manuals and process documentation ● Secondary language appreciated ● Troubleshooting and assembly experience for Apple and Android devices ● Troubleshooting and assembly experience for Windows and Mac computers ● 3+ years of experience in mobile repair preferred We are excited to launch our institution into the rapidly growing world of mobile repair, and are looking for qualified candidates to fill the position of repair technician instructor for our new state approved electronics repair courses. ● This person will be responsible for training students in our facility with a wide range of certified courses from Apple device repair, to the fundamentals of soldering, and much more, and must have proficient experience and knowledge in electronics repair. Job Responsibilities: ● Ability to teach others on Apple and Android mobile repair ○ Screen replacement experience ○ Battery replacement experience ● Ability to teach others on iOS and and Android software troubleshooting ○ Apple iOS software troubleshooting experience ○ Android device software troubleshooting experience ● Ability to teach others on Windows and Mac operating system troubleshooting ○ Windows operating system troubleshooting experience ○ macOS troubleshooting experience ● Ability to teach others in Windows laptop and desktop computer repair 2022 Telecom Institute of New York (T.I.N.Y)TM ○ ○ Windows laptop troubleshooting experience Desktop troubleshooting experience ● Ability to teach others in foundations of soldering electronics ○ Experience with soldering of mobile devices ○ Experience with soldering of electronic components ● Ability to teach others basics of motherboard repair ○ Experience with motherboard repair of mobile devices ○ Experience with motherboard repair of laptop computers Job Type: Full-time Pay: $20.00 - $25.00 per hour Expected hours: 40 – 45 per week Benefits: 401(k) 401(k) 3% Match Employee discount Life insurance Parental leave Referral program Schedule: 8 hour shift Weekends as needed People with a criminal record are encouraged to apply License/Certification: Driver's License (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person
Payroll Manager/ General Accountant The opportunity: Kings Bay Y/ JCC Brooklyn is a community center that connects, uplifts, and inspires. Kings Bay YM-YWHA strives to build and strengthen communities, create meaningful relationships and lasting friendships, and foster deeper connections among individuals, families, and partner institutions in Brooklyn. From our flagship base in southern Brooklyn, where we operate a successful full-service community center, to our more recent inroads in Brownstone Brooklyn and North Brooklyn under the JCC Brooklyn umbrella, the Kings Bay Y has remained true to its 60 year-old mission. We welcome everyone from all religious, racial, and ethnic backgrounds. We operate various programs at 6 different physical locations in South, Central and North Brooklyn. Qualifications: - Bachelor’s degree in Accounting or Finance - 3+ years of Payroll processing experience with ADP - Detail-oriented with strong communication (verbal and written) and organizational skills. - Strong knowledge of Microsoft (Excel, Word) Approachable, easygoing and collaborative - Problem-solving/analytical team player Preferred: - Union employer experience - Knowledge of MIP Accounting software Payroll Manager Responsibilities: - Supervise payroll submission and processing through ADP. - Communicate with department managers regularly - Issue annual memos to employees and update on required tax withholding changes - Ensure that new hire information is submitted to NYS - Process miscellaneous payroll earnings and deductions (union, medical, dental, pension, and Vanguard retirement) - Resolve any payroll system issues with the payroll processing company (ADP) - Onboarding, assigning Time off Policies, Holidays, etc in ADP - Import bi-weekly payroll transactions and paychecks from ADP into the MIP accounting system - Process union and other remittances monthly - Respond to payroll-related inquiries - Ensure all time and attendance records are up to date and accurately recorded - Maintain complete personnel records, including terminations, department transfers, reviews, and documentation. - Process any required organizational payroll tax filing adjustments - Process annual IRS forms 1094/1095 - Gather/update payroll data for annual EEO-1 report preparation - Allocate invoices by location/department/program Other Accounting Responsibilities: - Assist with maintaining records for Human Resources and compliance. - Assist with year-end audit, 403(b) audit and city, state and federal audits - Provide ADP training for Managers and new hires - Back up to Accounts Payable processing - Back up to wire transfers - Backup to Accounts Receivable processing - Book monthly accruals/corrections and adjust entries as needed - Other duties as may be required from time to time by the CFO Job Benefits: - Health and vision coverage & dental coverage optional - Pension Benefit plan, after one year, with agency contribution - Life insurance, Optional 403/b plan & parental leave - Generous Paid time off (PTO) - Paid federal and additional holidays - Employee program discounts Schedule/Location: - Full-time position In-Person in our Sheepshead Bay, Brooklyn office. Salary: $70,000 - $80,000 annually
Description: Architectural Grille, a Division of Giumenta Corporation, located at 42 Second Avenue, Brooklyn, NY, 11215 is a family-owned and operated manufacturing company that has been in business since 1945. We are migrating to a new system and need a SolidWorks Drafter to create our product line in SolidWorks. We are looking for an experienced SolidWorks Drafter for a quick turnaround project. This is a contract position and will last for three months. Pay Rate: $35 / Hour Duties/Responsibilities: · This role will require working with a small team to modify existing SolidWorks templates according to our direction. · This project will lead to the development of new templates for our manufacturing process. · Proper documentation must be created on steps taken to change the templates. · The project's goal is to take existing templates and make them current in our manufacturing process. · Acquire templates from other designers and assist with their modifications. Qualifications/Requirements: · A minimum of two years of experience working with SolidWorks · A minimum of two years of experience working with AutoCAD · A minimum of two years of experience working with computers · Must understand parent-child relationships in SolidWorks and parametric drawings · Sheet metal knowledge/experience is preferred but not required · Detailed oriented and organized · Neat and organized · Ability to work in a team atmosphere. · Ability to communicate in a clear and concise manner to achieve the intended objective. Working Conditions: · Clean environment · Eyes may be strained during the day
66 Exports is Hiring! We are looking for dedicated hard-working individuals that truly enjoy servicing customers. We offer a better opportunity than working at other Pack & Ship stores as we consider our employers members of our growing network. Come Grow with Us! Must have prior shipping experience. (Pack and Ship, FEDEX Store, UPS Sore) Brand New Office Space/Fresh Start Flexibility & Growth Customer Service Representative Job Description: · Deliver world-class customer service · Utilize resources to solve problems, and answer questions as they are presented. · Work to build trust and repeat business with every opportunity. · Ability to use tact and diplomacy to maintain harmonious relationships with customers in person and over the phone. · Receive and distribute parcels to mailbox customers. · Educate customers on mailbox options and benefits. · Operate copiers, printers, scanners, fax machines, laminators, binding equipment, and other machines to complete customer requests. · Educate customers on business solutions and print product offerings (e. g. digital printing, wide format, business products, specialty products, and binding and finishing services). · Utilize computer software to present customers with multiple shipping options for delivering parcels to their destinations with varying speed and protections. · Packaging-- Following standard packaging guidelines; accurately assess materials necessary for packing jobs and perform at customers' request. · Run end of day reports, counting cash drawers, and other duties as assigned. · Passport Photos-take passport photos to regulatory standards Ideal candidates will possess the following skills: Excellent communication Skills and professional demeanor Knowledge of: Basic procedures for shipping mail and packages Printing & printing services, copying and document management processes Fundamental accounting, banking, and cash management skills Proficient in MS Office programs such as Word and Excel Email applications: Learn and retain information quickly Cross sell and upsell additional services Address issues and resolve conflicts through professional verbal/written communication Requirements: Minimum High school diploma, G. E. D. or equivalent Must be able to lift 50+lbs Must be able to remain standing for extended periods of time Bilingual (French/Spanish/English preferred)
As a Live Chat Agent, you will be responsible for providing exceptional customer service through live chat platforms. You will address customer inquiries, resolve issues, and offer support in a timely and efficient manner, ensuring a positive experience for each customer. Key Responsibilities: Customer Interaction: Respond to customer inquiries via live chat promptly and professionally. Provide accurate information about products, services, and policies. Resolve customer issues, complaints, and questions to ensure satisfaction. Problem-Solving: Identify and troubleshoot customer problems, offering solutions or escalating issues as needed. Follow up with customers to ensure resolution and satisfaction. Documentation: Record and maintain detailed notes of customer interactions and transactions in the CRM system. Update customer records and ensure all information is accurate and current. Performance Metrics: Meet or exceed performance goals related to response time, customer satisfaction, and issue resolution. Monitor and report on chat performance and customer feedback. Team Collaboration: Collaborate with other team members and departments to resolve complex issues. Participate in team meetings and training sessions to stay updated on product knowledge and customer service best practices. Continuous Improvement: Provide feedback on common customer issues and suggest improvements to processes or products. Stay informed about updates to products, services, and company policies. Qualifications: Education: High school diploma or equivalent; additional qualifications in customer service or related fields are a plus. Experience: Previous experience in customer service or a similar role is preferred but not required. Familiarity with live chat platforms and CRM systems is advantageous. Skills: Excellent written communication skills with the ability to convey information clearly and professionally. Strong problem-solving skills and attention to detail. Ability to multitask and manage time effectively in a fast-paced environment. Proficiency in typing and computer use. Attributes: Patience and empathy when dealing with customers. Strong interpersonal skills and the ability to work well both independently and as part of a team. A positive attitude and a commitment to providing high-quality customer service. Working Conditions: Schedule: May require flexible hours, including evenings, weekends, or holidays depending on business needs. Environment: [Office/Remote] environment with a need for a quiet workspace if working remotely.
We are searching for a skilled and professional clinical director to manage our organization's clinical department. Your duties will include supervising all day-to-day administrative tasks including maintaining patient care plans, filing medical records, and assigning cases and employee schedules. To succeed in this role, you should have excellent analytical, leadership, and problem-solving skills. The successful candidate will also be an exceptional communicator, with a strong understanding of budgeting and performance evaluation processes. Responsibilities: Hire employees to ensure the department is staffed with qualified personnel. Develop and maintain the department budget. Assess employee performance and if necessary, discipline employees in a constructive manner. Oversee the department’s compliance with legal guidelines, policies and quality standards. Ensure all medical records and other care-related documentation are up-to-date. Plan, coordinate and oversee the delivery of patient care services. Develop schedules for all employees. Requirements: Bachelor’s degree in clinical administration, medical science, psychology or related fields. A minimum of 5 years proven experience in a clinical director or other - managerial position. Excellent communication and leadership skills. Aptitude for resolving administrative issues and conflicts. In-depth knowledge of policies and regulations in the clinical field.