Dog walking jobs in Birmingham, AlabamaCreate job alerts

Job Description ABOUT THE BJCC For over 50 years, the Birmingham-Jefferson Convention Complex (BJCC) has served as a premier entertainment destination attracting a broad array of events across a diverse collection of venues. Centrally located in the heart of Birmingham, Alabama’s Uptown Entertainment District, the BJCC campus includes Legacy Arena at the BJCC, Protective Stadium, BJCC Concert Hall, over 220,000 square feet of meeting & exhibition space, and City Walk BHAM, a 31-acre public outdoor space with a dog park, pickleball courts, skate park and much more. For more information visit www.bjcc.org. Summary/Objective The BJCC Senior Accountant will provide accounting assistance in the maintenance and review of financial records including posting entries, reviewing and processing invoices for accounts receivable. Performs account reconciliations, event accounting and other account analysis for BJCC accounts. Generates accounting reports. Maintains financial records, analyzing accounts and/or other routine accounting duties. Provides accounting assistance to the Senior Director of Finance. Essential Duties/Responsibilities Demonstrates understanding and full performance ability in each of the following: • Documents financial transactions by entering account information., • Recommends financial actions by analyzing accounting options., • Substantiates financial transactions by auditing documents., • Reconciles financial discrepancies by collecting and analyzing account information., • Provides general accounting assistance in the maintenance and review of financial records including posting transactions, reviewing, collecting and processing invoices for accounts receivable., • Maintains financial security by following internal controls., • Reconciles event ticket receipts and prepares event income reports., • Assist in end of month closing including reconciliation of certain general ledger accounts., • Processes tenant invoices and receipts., • Helps prepare monthly financial statements and month end closeouts., • Prepares invoices and payments by verifying documentation and requesting disbursements., • Answers accounting procedure questions by researching and interpreting accounting policy and regulations., • Prepares special financial reports by collecting, analyzing, and summarizing account information and trends., • Maintains customer confidence and protects operations by keeping financial information confidential., • Contributes to team effort by assisting all roles in the department., • Collaborates with box office team for event reconciliation., • Demonstrates an advanced ability to listen, speak, interact tactfully and persuasively, and establish and maintain relationships constructively and cooperatively with BJCC partners, tenants and the public., • Demonstrates an ability to independently create or write accurate, legible, grammatically correct reports., • Demonstrates the ability to analyze and evaluate information and results to choose the best solution and solve problems., • Performs other duties as required. Work Environment This environment is fast paced and moderately demanding. Work is typically performed indoors, in a temperature-controlled office setting. Physical Demands Duties require extended periods of sitting. Limited amount of physical effort such as walking, standing, climbing, bending, stooping, squatting, and kneeling. Ability to lift up to 30lbs with or without assistance, while maintaining good balance. Must be flexible enough to reach above shoulder level and be able to push and pull for brief periods of time. Visual acuity, speech recognition, and speech clarity. Position Type/Expected Hours of Work This is a full-time position. Normally, Monday-Friday regular business hours. Required Education and Experience • Minimum of three (3) years related knowledge, experience, and skills in accounting, account reconciliations, accounts receivable and maintenance of financial records required., • Bachelor’s degree from an accredited college or university with emphasis in accounting or a related field is strongly preferred., • Valid State Driver License., • Due to the significant fiduciary responsibilities of this position, the offer will be contingent on an additional satisfactory credit check. Additional Eligibility Qualifications: • Demonstrates excellent time management and organizational skills with an attention to details., • Ability to work ethically and maintain confidentiality., • Must possess superb verbal and written communication skills, with the ability to clearly speak and write Business English., • Ability to build effective relationships, both internally and externally, by representing BJCC in a professional manner in all endeavors., • Ability to apply accounting principles to the maintenance of complex fiscal and accounting records., • Knowledgeable of accounting principles and practices., • Must have excellent computer skills to include Microsoft Office and using spreadsheets and accounting software., • Ability to strategically and critically think, use good judgment, problem solve, plan and coordinate programs.

Job Description ABOUT THE BJCC For over 50 years, the Birmingham-Jefferson Convention Complex (BJCC) has served as a premier entertainment destination attracting a broad array of events across a diverse collection of venues. Centrally located in the heart of Birmingham, Alabama’s Uptown Entertainment District, the BJCC campus includes Legacy Arena at the BJCC, the Coca Cola Amphitheater, Protective Stadium, BJCC Concert Hall, over 220,000 square feet of meeting & exhibition space, and City Walk BHAM, a 31-acre public outdoor space with a dog park, pickleball courts, skate park and much more. For more information visit www.bjcc.org. Summary/Objective The Accounting Manager will at the direction of the Director of Finance oversee the general accounting operations by maintaining, reviewing and verifying financial records or transactions. Performs account reconciliations, event accounting and other account analysis for BJCC accounts. Generates accounting reports. Maintains financial records, analyzing accounts and/or other routine accounting duties. Provides accounting assistance to the Director of Finance. Trains and mentors accounting staff members. Essential Duties/Responsibilities Demonstrates understanding and full performance ability in each of the following: • Performs and manages day-to-day accounting operations, including accounts payable, general ledger and treasury activities., • Ensures accuracy and effectiveness in all accounting tasks., • Recommends financial actions by analyzing accounting options., • Substantiates financial transactions by auditing documents., • Reconciles financial discrepancies by collecting and analyzing account information., • Produce error-free accounting reports and present results as required., • Train, motivate, and mentor senior accountants and accountants., • Provides general accounting assistance in the maintenance and review of financial records including posting transactions, reviewing, collecting and processing invoices for accounts receivable., • Maintains financial security by following internal controls., • Assists in budget preparation by calculating, analyzing and preparing financial and statistical reports for department managers and board of directors., • Assist in end of month closing including reconciliation of certain general ledger accounts., • Maintains and updates vendor files., • Helps prepare monthly financial statements and month end closeouts., • Prepares invoices and payments by verifying documentation and requesting disbursements., • Answers accounting procedure questions by researching and interpreting accounting policy and regulations., • Prepares special financial reports by collecting, analyzing, and summarizing account information and trends., • Maintains customer confidence and protects operations by keeping financial information confidential., • Contributes to team effort by assisting all roles in the department., • Demonstrates an advanced ability to listen, speak, interact tactfully and persuasively, and establish and maintain relationships constructively and cooperatively with BJCC partners, tenants and the public., • Demonstrates an ability to independently create or write accurate, legible, grammatically correct reports., • Demonstrates the ability to analyze and evaluate information and results to choose the best solution and solve problems., • Remain up-to-date and aware of accounting best practices, legal requirements and business trends., • Performs other duties as required. Competencies Accountability, Interpersonal Skills, Customer Service, Communication, Active Listening, Conflict Management, Job Knowledge, Dependability, Financial Administration, Strategic Thought, Quality, Problem Solving, Budgeting, Ethical, Organizational Skills, Technical Skills, Learning and Development. Work Environment This environment is fast paced and moderately demanding. Work is typically performed indoors, in a temperature-controlled office setting. Physical Demands Duties require extended periods of sitting. Limited amount of physical effort such as walking, standing, climbing, bending, stooping, squatting, and kneeling. Ability to lift up to 30lbs with or without assistance, while maintaining good balance. Must be flexible enough to reach above shoulder level and be able to push and pull for brief periods of time. Visual acuity, speech recognition, and speech clarity. Position Type/Expected Hours of Work This is a full-time position. Normally, Monday-Friday regular business hours. Required Education and Experience • Minimum of seven (7) years related knowledge, experience, and skills in accounting, account reconciliations, accounts receivable and maintenance of financial records required., • Bachelor’s degree from an accredited college or university with emphasis in accounting or a related field is strongly preferred., • CPA preferred., • Valid State Driver License., • Due to the significant fiduciary responsibilities of this position, the offer will be contingent on an additional satisfactory credit check. Additional Eligibility Qualifications: • Excellent understanding of relevant accounting standards and regulations., • Exceptional analytical, problem-solving, and communications skills., • Demonstrates excellent time management and organizational skills with an attention to details., • Ability to work ethically and maintain confidentiality., • Must possess superb verbal and written communication skills, with the ability to clearly speak and write Business English., • Ability to build effective relationships, both internally and externally, by representing BJCC in a professional manner in all endeavors., • Ability to apply accounting principles to the maintenance of complex fiscal and accounting records., • Knowledgeable of accounting principles and practices., • Must have excellent computer skills to include Microsoft Office and using spreadsheets and accounting software., • Ability to strategically and critically think, use good judgment, problem solve, plan and coordinate programs.

Job Description ABOUT THE BJCC For over 50 years, the Birmingham-Jefferson Convention Complex (BJCC) has served as a premier entertainment destination attracting a broad array of events across a diverse collection of venues. Centrally located in the heart of Birmingham, Alabama’s Uptown Entertainment District, the BJCC campus includes Legacy Arena at the BJCC, Protective Stadium, BJCC Concert Hall, over 220,000 square feet of meeting & exhibition space, and City Walk BHAM, a 31-acre public outdoor space with a dog park, pickleball courts, skate park and much more. For more information visit www.bjcc.org. Summary/Objective The Building Services Manager is responsible for the strategic leadership, planning, administration and execution for all custodial, housekeeping and venue appearance operations across BJCC properties. Ensures venues are clean, safe and well maintained. Provides leadership for building services staff, while ensuring facilities consistently meet exceptional standards of cleanliness, safety, regulatory compliance and guest experience. Directs departmental budgets, staffing, inventory control and contract labor administration. Essential Duties/Responsibilities Demonstrates understanding and full performance ability in each of the following: • Provide leadership and daily management of Building Services operations across all BJCC venues., • Identifies, assigns and performs cleaning and janitorial tasks as required., • Develop staffing plans and deployment strategies for events, changeovers and daily operations., • Creates and maintains documented inspection logs and cleaning checklists., • Develop and communicate departmental policies, SOPs, quality standards and inspection programs., • Conduct routine facility inspections and implement corrective action plans., • Develop departmental operating and capital budgets while monitoring expenditure., • Administer service contracts, RFPs, vendor relationships and invoice reconciliation., • Maintain inventory control for chemicals, supplies and equipment., • Ensure compliance with OSHA, EPA, SDS, bloodborne pathogen, PPE and environmental regulations., • Logistically plans operations associated with floor and carpet care, bathroom cleanliness, grounds care and overall building cleanliness consistent with the Convention Complex standards., • Lead safety meetings, training and incident investigations for BJCC staff., • Partner with Event Management, Operations, Public Safety and Facilities to support event readiness., • Implement sustainability initiatives including waste reduction and recycling where practical., • Recruit, hire, develop and retain high-performing employees., • Demonstrated experience managing staffing contracts, including developing service specifications, monitoring vendor performance, administering service level agreements (SLAs), evaluating contractor compliance, and resolving performance issues appropriately., • Administers service contract vendor relationship, including procurement, bid/RFP development assistance, contract implementation, monitoring, invoice reconciliation, and ongoing contract performance management., • Proactively oversees and works closely with outsourced vendor service provider leadership to ensure compliance with contract deliverables., • Performs related duties as required. Work Environment This position may have a moderate to extensive stress level associated with dealing with crowds of public visitors. The environment is mainly indoors, however position may be required to work outdoors and exposed to the elements (heat, rain, etc.); must be able to endure high and low temperatures. Physical Demands Position requires extensive lifting, climbing, carrying, walking, and standing for extended periods of time. Periodic sitting, stooping, squatting, kneeling, and bending. Ability to lift up to 50-pound items with or without assistance, while maintaining good balance. Requires ability to push loaded dollies and operate a variety of large commercial equipment. Must be flexible enough to reach above shoulder level and be able to push and pull for extended periods of time. Visual acuity, speech recognition, and speech clarity. Position Type/Expected Hours of Work This is a full-time position; hours of work must be flexible and varied to meet the demands of the events of the facility. Must be able to work extended and/or irregular hours including day, nights, weekends, and holidays, as needed. Required Education and Experience • Minimum of five (5) years related experience in custodial work at the managerial level, preferably in a large public venue, hotel, or health care facility., • Bachelor’s degree from an accredited college or university with emphasis in public administration, business management or a related field or a combination of experience and some college., • Minimum of five (5) years’ experience preparing and managing service staffing contracts including preparing operating budgets, labor forecasts, inventory control and cost containment initiatives., • Industry certification(s) preferred., • Valid State Driver License. Additional Eligibility Qualifications • Knowledge of basic mathematical calculations., • Proficient with CMMS/work order systems., • Proficient with managing budgets, inventory control/procurement and contract administration., • Ability to meet deadlines, define, measure and manage projects and resolve matters associated with project management, to ensure ideal results, • Ability to demonstrate critical thinking, time management, and deductive reasoning skills., • Ability to prioritize tasks and to delegate them when appropriate., • Strong analytical and problem-solving skills., • Capable of working independently without continuous supervision., • Exceptional ability to remain flexible and adjust to situations as they occur to take appropriate corrective action., • Proficient in computer and technology skills in the use of Microsoft Offices, two-way radio, cell phone, knowledge and use of accounting and event management software is a plus., • Strong management and leadership skills., • Excellent oral communication, written communication, fluency in English, active listening. Bilingual (fluent in Spanish) is a plus., • Excellent interpersonal and customer service skills., • Knowledgeable of safety and industry standards for chemical & cleaning solutions, MSDS management, OSHA standards, personal protective equipment, and cleaning techniques., • Ability to write, interpret policies and procedures. Knowledge of local, state and federal laws and guidelines relating to safety in the workplace., • Must have a working knowledge of application and maintenance of commercial equipment and tools associated with the work (vacuums, mops, commercial scrubbers, sweepers)., • Ability to read, analyze, and interpret general business documents, governmental regulations associated with the work. Expected to assist with writing bids, reports, business letters, and policies and procedures for the department.

Job Description ABOUT THE BJCC For over 50 years, the Birmingham-Jefferson Convention Complex (BJCC) has served as a premier entertainment destination attracting a broad array of events across a diverse collection of venues. Centrally located in the heart of Birmingham, Alabama’s Uptown Entertainment District, the BJCC campus includes Legacy Arena at the BJCC, Protective Stadium, BJCC Concert Hall, over 220,000 square feet of meeting & exhibition space, and City Walk BHAM, a 31-acre public outdoor space with a dog park, pickleball courts, skate park and much more. For more information visit www.bjcc.org. Summary/Objective The part-time Setup Technician is skilled labor work responsible for setting up equipment (chairs, event staging, tables, various flooring, skirting tables, placing of tablecloths, etc.) for all events held in the BJCC arena and other venues, as required. Also is responsible for minor repair/maintenance of broken equipment, upkeep, and flooring in the arena. Technical Expertise and Knowledge Demonstrates understanding and full performance ability in each of the following: • Ability to setup chairs, tables, flooring, equipment, and supplies as instructed for events., • Cleaning equipment, storage rooms, and tool rooms., • Transport equipment with use of forklift and other machinery, as necessary., • Loading and unloading trucks and other vehicles., • Cooperative spirit to perform other related duties as required., • Ability to follow verbal and written communications, regarding setup needs, event needs, and distributes to appropriate internal and external departments, • Effectively listen, speak, write, and interact in a tactful and persuasive manner in both a work and public setting., • Demonstrates an ability to document and maintain records, recordings, etc., relating to repair, maintenance and preventive maintenance of equipment and tasks., • Positive working relationships with event managers, promoters, exhibitors, patrons, and other internal customers to deliver seamless service delivery for setup and repair needs. Work Environment This position may have a moderate to extensive stress level associated with dealing with crowds of public visitors. The environment is mainly indoors, however position may be required to work outdoors and exposed to the elements (heat, rain, etc.). Physical Demands Position requires lifting, climbing, carrying, bending, stooping, squatting, and kneeling for extended periods of time. Extensive walking and or standing. Ability to lift up to 100-pound items with or without assistance, while maintaining good balance. Must be flexible enough to reach above shoulder level and be able to push and pull for extended periods of time. Position Type/Expected Hours of Work This is a part-time position; hours of work must be flexible and varied to meet the demands of the events of the facility. Must be able to work extended and/or irregular hours including day, nights, weekends, and holidays, as needed. Required Education and Experience • Minimum of one (1) year related knowledge, experience, and skills in similar position., • High School Diploma or G.E.D. Trade or technical school training in related discipline preferred., • Valid State of Alabama Driver License preferred. Additional Eligibility Qualifications • Knowledgeable of the practices, methods, tools, materials, and equipment used in maintenance and repairs., • Knowledge of the occupational hazards of building trades and of necessary safety precautions., • Capable of working unsupervised after being instructed on tasks., • Ability to understand oral and written instructions in English., • Ability to work under pressure and work extended and/or irregular hours including day, nights, weekends, and holidays as needed., • Ability to be supervised and work cooperatively with co-workers and provide good internal and external customer service., • Capable of using and caring for general maintenance/hand tools, repair tools and equipment., • Ability to safely operate a forklift (certification preferred), hand trucks and tools and equipment., • Basic computer skills preferred.

Job Description ABOUT THE BJCC For over 50 years, the Birmingham-Jefferson Convention Complex (BJCC) has served as a premier entertainment destination attracting a broad array of events across a diverse collection of venues. Centrally located in the heart of Birmingham, Alabama’s Uptown Entertainment District, the BJCC campus includes Legacy Arena at the BJCC, the Coca Cola Amphitheater, Protective Stadium, BJCC Concert Hall, over 220,000 square feet of meeting & exhibition space, and City Walk BHAM, a 31-acre public outdoor space with a dog park, pickleball courts, skate park and much more. For more information visit www.bjcc.org. Summary/Objective The Event Manager is responsible for planning, organizing, executing, and managing assigned events within the Birmingham Jefferson Convention Complex, to include but not limited to coordinating logistical requirements of events, event documents, and operational needs of the client. Resolves complaints and/or disputes involving clients and operating departments within context of facility rules and regulations. Event Managers will facilitate BJCC events to ensure clients and guests have an exceptional successful event. Essential Duties/Responsibilities Demonstrates understanding and full performance ability in each of the following: • Demonstrates an ability to coordinate and liaison with customers and team members to ensure an exceptional event experience., • Represents the facility to coordinate activities of the operating departments with the client and client’s suppliers., • Acts as the primary on-site facility contact with the client; coordinates and directs operational team members to provide necessary services and equipment to implement client requirements and changes in accordance with BJCC policies; monitors event work orders., • Initiates, directs and participates in pre-event planning meetings with clients operating departments, reviews event history file information., • Ensures event floor plans adhere to all fire codes and occupancy codes through coordination with the Birmingham Fire Prevention Office., • Ability to produce event financial estimates and ensure fee deposit schedules are met., • Demonstrates ability to produce event financial settlement for show or event per the contractual outline of terms., • Serves as Manager on Duty for events as necessary, including crowd management duties in other complex facilities for large scale events., • Serves as a key participant in crowd management of the event related to patron safety and emergency plans as liaison to event promoter in emergency and critical incidents., • Conducts post-event meetings with the client and operating department to review and discuss services provided., • Establish and maintain relationships and works constructively and cooperatively with BJCC internal and external partners., • Proficient conflict resolution skills resolving onsite complaints and disputes within the context of facility policies and procedures and the contract with the client., • Reviews contracts and operational schedules to ensure the information is correct including dates, times, facilities, and equipment indicated., • Ability to provide event outlines, drawings, and instructions to clients, client suppliers, and operating departments based on evaluation of event complexity and other characteristics, and evaluation of facility capabilities, regulations, policies, and other circumstances., • Expertly monitors event requirements as they relate to other scheduled events, activities, and requirements to coordinate with operating department to avoid event conflicts., • When event conflict arises, the incumbent will work with internal team members and clients to develop and make recommendations to the Director to resolve the conflict in the best interest of the clients and facility., • Review client’s proposed event operation plan, including floor plans. Recommend to the client changes determine to be in the best interest of the client and facility. Direct changes required by facility policies, procedures, and regulations, or by limitations of the facility or operating departments., • Demonstrates ability to meet deadlines, define, measure, and evaluate operational results. Prioritizes and sets deadlines for one’s own work and the work of team members. To ensure a successful event., • Monitor event progress in accordance with the approved event operation plan, including floor plans, to ensure compliance. In the event of noncompliance by the client, determine whether the noncompliance is material and coordinate required corrections with the client or client supplier; recommend appropriate action to the Director of Convention Services if correction of the noncompliance is not achieved., • Ability to develop and execute persuasive written and verbal communications, for planning and coordinating operational activities, crowd management, event services, contract services, etc., • Inspect facilities to ensure they are being maintained properly for events., • Ensures all invoicing information pertaining to assigned event is accurate and complete and provides such information to the billing office., • Skillfully prepares professional presentation, spreadsheets and documents., • Directs last-minute adjustments in room or equipment set-ups at the request of the client or to assure compliance with safety measures; prepare accurate statement of additional charges., • Such other duties, functions, and special projects as assigned by the Director of Convention Services., • Demonstrates an advanced proficiency to use a range of current and modern job-related equipment, computer hardware, software applications, especially Microsoft Office for project management, and industry best practices., • Performs other duties as required. Competencies Accountability, Interpersonal Skills, Customer Service, Communication, Active Listening, Conflict Management, Technical Skills, Financial Administration, Decision Making and Judgement, Problem Solving, Results Driven, Delegation, Business Alignment, Teamwork, Organizational Skills, Program Management, Fiscal Accountability and Training and Development. Work Environment This position may have a moderate to extensive stress level associated with dealing with crowds of public visitors. The environment is mainly indoors, however position may be required to work outdoors and exposed to the elements (heat, rain, etc.). Physical Demands Position requires lifting, climbing, carrying, bending, stooping, squatting, and kneeling for extended periods of time. Extensive walking and or standing. Ability to lift up to 30lbs items with or without assistance, while maintaining good balance. Must be flexible enough to reach above shoulder level and be able to push and pull for brief periods of time. Visual acuity, speech recognition, and speech clarity. Position Type/Expected Hours of Work This is a full-time position; hours of work must be flexible and varied to meet the demands of the events of the facility. Must be able to work extended and/or irregular hours including day, nights, weekends, and holidays, as needed. Required Education and Experience • Minimum of two (2) years related knowledge, experience, and skills in the hospitality industry, preferably as a meeting planner or event coordinator., • Bachelor’s degree from an accredited college or university with emphasis in hospitality management, business management, public administration, or a related field., • Industry certification(s) strongly preferred: Certified Meeting Professional (CMP), Certified Special Events Professional (CSEP), Certified Government Meeting Professional (CGMP), Certification in Meeting Management (CMM), Certified in Exhibition Management (CEM), Certified Event Planning Specialist (CEPS) or equal certification., • Valid State of Alabama Driver License. Additional Eligibility Qualifications • Knowledgeable of established safety practices and applicable fire codes pertaining to public facilities., • Ability to coordinate, analyze, work independently, observe, make decisions, and meet deadlines in a detail-oriented manner., • Ability to demonstrate critical thinking, time management, and deductive reasoning skills., • Anticipates problems and implements corrective actions., • Maintains effective relationships with public, promoters, management, BJCC partners and employees in a courteous and diplomatic manner., • Ability to read, analyze, and interpret general business documents, governmental regulations, read and understand blueprints and schematic designs, floor plans, etc., • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages., • Ability to understand oral and written instructions in English., • Excellent oral communication, written communication, fluency in English, public speaking, active listening., • Strong conflict resolution skills required., • Exceptional attention to detail and observational skill., • Proficient in Microsoft Office software, to include Outlook, PowerPoint, Word, Excel, and TEAMS.

Rover pet sitters and dog walkers provide pet care services such as dog walking, drop-in visits, feeding pets, refilling water, cleaning litter boxes, picking up waste, providing companionship, and overnight pet sitting when requested.

Rover pet sitters and dog walkers provide pet care services such as dog walking, drop-in visits, feeding pets, refilling water, cleaning litter boxes, picking up waste, providing companionship, and overnight pet sitting when requested.

Rover pet sitters and dog walkers provide pet care services such as dog walking, drop-in visits, feeding pets, refilling water, cleaning litter boxes, picking up waste, providing companionship, and overnight pet sitting when requested.

Rover pet sitters and dog walkers provide pet care services such as dog walking, drop-in visits, feeding pets, refilling water, cleaning litter boxes, picking up waste, providing companionship, and overnight pet sitting when requested.

Rover pet sitters and dog walkers provide pet care services such as dog walking, drop-in visits, feeding pets, refilling water, cleaning litter boxes, picking up waste, providing companionship, and overnight pet sitting when requested.

Rover pet sitters and dog walkers provide pet care services such as dog walking, drop-in visits, feeding pets, refilling water, cleaning litter boxes, picking up waste, providing companionship, and overnight pet sitting when requested.

Rover pet sitters and dog walkers provide pet care services such as dog walking, drop-in visits, feeding pets, refilling water, cleaning litter boxes, picking up waste, providing companionship, and overnight pet sitting when requested.

Job Description ABOUT THE BJCC For over 50 years, the Birmingham-Jefferson Convention Complex (BJCC) has served as a premier entertainment destination attracting a broad array of events across a diverse collection of venues. Centrally located in the heart of Birmingham, Alabama’s Uptown Entertainment District, the BJCC campus includes Legacy Arena at the BJCC, the Coca Cola Amphitheater, Protective Stadium, BJCC Concert Hall, over 220,000 square feet of meeting & exhibition space, and City Walk BHAM, a 31-acre public outdoor space with a dog park, pickleball courts, skate park and much more. For more information visit www.bjcc.org. Summary/Objective The Public Safety Ambassador for complex security, will play a vital role in maintaining a safe, secure and enjoyable environment for performers, employees, and visitors. This position is responsible for patrolling the assigned area in a visible manner, protecting and preserving the environment by professionally enforcing rules, answering questions, securing access to restricted areas, and responding to emergencies. Essential Duties/Responsibilities • Provides proactive customer service by assisting guests by answering questions in a courteous welcoming and professional demeanor., • Provides exceptional guest experience by ensuring compliance with venue safety and security procedures., • Maintains compliance by circulating through assigned areas throughout the shift, following post orders and instructions., • Prevents and responds to resolve event disruptions and altercations among guests., • Responds to accidents, medical emergencies, search and emergency operations to offer assistance and lead emergency evacuations protocols., • Assists with crowd control and emergency response as directed., • Responds to accidents, medical emergencies, search and emergency operations., • Guards assigned restricted areas and ensuring only authorized personnel are permitted entry., • Verify credentials and ensure only authorized personnel enter restricted zones., • Communicate with Security Command and Event Management personnel as needed., • Observe and report any unusual or suspicious behavior., • Effectively listen, understand, and resolve issues or complaints while maintaining positive relationships with customers and the public., • Identify, report, and respond to safety and security violations, suspicious activity, or criminal behavior., • Assist with crowd control during events and act as a deterrent to crime through visible patrol., • Maintain positive working relationships with internal, external partners, and guests at the BJCC., • Contact supervisor or manager if issues arise beyond your scope or ability to resolve., • Work closely with local law enforcement to address security concerns and criminal activity., • Complete reports and logs such as incident reports, daily activity reports (DARs), and other security documentation., • Ensure no weapons or harmful items enter the venue by inspecting every guest with metal detector or pat-down search as assigned., • Safeguard the venue against theft and property damage., • Communicate clearly using radios, hand signals and flashlights. Remain in constant contact throughout the shift., • Assist with setting up area before opening (stanchions, table configuring, etc.), • Requires the ability to think quickly and make sound decisions with excellent surveillance and observation skills., • Evaluate situations independently and use sound judgment to resolve issues in a timely manner., • Performs other duties as required. Work Environment This position is fast paced and may have a moderate to extensive stress level associated with dealing with crowds of public visitors. The environment is indoors and outdoors and exposed to the elements (heat, rain, etc.). Physical Demands Position requires lifting, climbing, carrying, bending, stooping, running, squatting, and kneeling for extended periods of time. Extensive walking and/or standing and the ability to ride a bicycle. Ability to lift up to 50-pound items with or without assistance, while maintaining good balance. Must be flexible enough to reach above shoulder level and be able to push and pull for extended periods of time. Must be able to conduct sustained foot patrols and/or extended stationary (standing/sitting) post assignments, as required. Ability to respond quickly to security issues across the facility. Must remain calm and professional in crisis or stressful situations. Physical stamina and the ability to work outdoors in various weather conditions. Position Type/Expected Hours of Work Full-time positions: hours of work must be flexible and varied to meet the demands of the events of the facility. Must be able to work extended and/or irregular hours including day, nights, weekends, and holidays, as needed. Required Education and Experience • Minimum of three (3) years’ experience in security, military or law enforcement, with one (1) year face-to-face customer service experience preferred., • High School Diploma or G.E.D. is required., • Valid State of Alabama Driver License. Additional Eligibility Qualifications • Capable of working independently without continuous supervision., • Ability to speak, read, and write the English language., • The ability to think quickly and make sound decisions under pressure in all safety and security matters is essential., • Demonstrate a strong work ethic and commitment to safety and security., • Ability to enforce BJCC rules and polices., • Ability to remain calm in emergency situations., • Excellent surveillance and observation skills., • Demonstrate the ability to interact with the public in a professional, positive and confident manner., • Must be able to develop written incident reports and property condition reports, as well as create and read a daily written report to document shift activities., • Write detailed reports of damage, incidents, incident logs, and security records., • Working knowledge of occupational hazards and applicable safety precautions associated with assigned work., • Effectively manage conflict in a diplomatic and professional manner., • Proficient with basic computer and general office equipment including but not limited to computer, telephone, copier/fax machine, calculator, etc.