Dtc jobs in United States - Page 3

As a key member of the M&N Finance team reporting directly to the M&N Head of Global Finance, this role will be primarily responsible for being the direct Finance liaison with our Sales, Operations, and Financial Systems teams, partnering with our US Wholesale, DTC, and International sales teams and

We're hiring an Enterprise Account Executive to join our founding GTM team and lead complex, strategic deals with some of the most innovative eCommerce and DTC brands. This is a foundational role that will shape Kodif's enterprise sales motion for years to come. Own a territory of eCommerce and subs

TruVolt Brands (a subsidiary of The FESCO Group) is looking for an Accounts Receivable Analyst to join its dynamic and growing team of top professionals that manufacture and sell Walmart, Amazon 3P, DTC and B2B, state-of-the-art home, garden and landscaping equipment. Request approval for credit hol

Manage Bubble's full funnel paid media mix across Meta (Facebook/Instagram), TikTok, Google Search, and YouTube, as well as retargeting and prospecting campaigns for hellobubble. The Growth & Media Manager will own Bubble's paid media strategy and execution across both DTC and retail channels, ensur

Across PepsiCo, we continue to build new capabilities that will be critical to achieving long-term, sustainable growth.The operating environment in which we do business is undergoing immense change, and it is imperative that we transform in ways that enable us to meet the future needs of our consume

Job Description Imre is an independent, award-winning, brand-engagement creative agency that helps consumer and healthcare brands connect authentically with people in some of the most important decisions of their lives. At Imre, we believe in the five core values of Empathy, Optimism, Kindness, Innovation, and Disruption as the basis for business. Our culture is steeped in the personalities of our three home cities (New York, Philadelphia, and Baltimore) as well as our WFA employees around the USA. We are LGBTQ+- founded, and for 30 years have strongly believed that diversity is one of the key drivers of great creative and one of the keys to our success. We're looking to add to our team of experts, and can't wait to meet you! PRINCIPLE RESPONSIBILITIES AND DUTIES: • Working across multiple brands across various therapeutic areas., • Showing an in-depth understanding of the brand's clinical data, therapeutic category, current and pipeline competitive threats., • Partnering with Brand Strategy to leverage key insights to develop brand positioning, market shaping, and briefs for medical accuracy., • Attending scientific congresses, advisory boards, and other scientific meetings and sharing brand implications internally (and externally), • Identify opportunities for expanding scopes through relevant medical strategic capabilities., • Plan, organize, and moderate client workshops with Brand Strategy., • Uncovering differentiated clinical insights that help drive brand strategy, • Developing team members' skills and competencies, • Proactively offers strong and pointed POV on current and future competitive threats, HCP/KOL audience insights, and drugs in development., • Show a very strong understanding of differentiation and messaging strategy for HCP and DTC audiences. Partner closely with Creative to develop and finesse HCP and DTC message architecture, as well as other core creative deliverables., • Manage Medical team, and recognize thought leadership opportunities to elevate the perception of imre in industry., • Act as Medical lead on HCP and DTC AOR pitches by partnering closely with Brand Strategy to develop the brand's differentiated medical story, and with Creative to ensure medical strategy and accuracy of all assets., • 8-11 years of healthcare agency Experience, • Advanced life sciences degree required: PharmD, PhD, or MD (or equivalent), • Attention to detail, ensuring consistency, continuity, and medical accuracy, • Communicates ideas and thoughts clearly, • Identifies medical inaccuracies and works to provide solutions proactively, • Works effectively and collaboratively with other team members #LI-Hybrid imre is an equal employment opportunity employer. Employment decisions are based on merit, qualifications, abilities and business needs. imre does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, sexual orientation, gender identity, age, religion, creed, physical or mental disability, marital status, veteran status, genetic information or any other characteristic protected by law. This policy governs all terms and conditions of employment, including selection, job assignment, compensation, discipline, termination and access to benefits and training.

Job DescriptionProject Manager – Innovation & Operations ABOUT HEALTHYBABY: Our Mission is to protect, enrich, and support the developmental potential of every baby.WE ARE MOTIVATED BY A MISSION We are a team of parents obsessed with the future of parenting, and our life’s work is protecting and promoting babies’ health. HealthyBaby is the culmination of all that we have learned as parents, activists, and leaders and want to share...because every baby deserves to be a healthy, happy, and connected.BECAUSE BABY IS SOAKING IT ALL IN... ...their environment, their interactions, the products we put on their precious skin...baby is soaking it all in. That’s why we’re creating the ideal future for baby with rigorously designed research-based essentials and education designed to promote babies’ cognitive development in these early years when the brain is making over 1 million neural connections per second.BACKED BY SCIENCE We’ve gathered a community of the world’s leading obstetricians, developmental pediatricians, neurologists, and environmental biologists armed with the most cutting-edge research around baby’s brain health and development. We’ve distilled their expertise into an actionable library of developmental advice and inspiration for families everywhere to make living a connected life easier.BUILDING THE PARENTING PLATFORM OF THE FUTURE HealthyBaby is the challenger brand uniquely positioned to become the leading platform brand for today’s families. We’re making smart parenting cleaner and simpler for real families today at the convergence of content, commerce, and community so parents can focus on what matters most - connecting with baby. Position Overview: Location: New York, NY HealthyBaby is seeking a highly organized and proactive Project Manager to drive cross-functional project execution, ensuring seamless coordination across product development, marketing, operations, and retail expansion. This role will be instrumental in optimizing internal processes, managing key vendor relationships, and leading high-impact initiatives to accelerate growth and efficiency. The ideal candidate thrives in a fast-paced, high-growth environment and excels at managing multiple projects simultaneously. They will be responsible for structuring project timelines, ensuring alignment across teams, and driving execution from concept through commercialization. Experience in consumer packaged goods (CPG), product launches, or supply chain management is highly preferred. Responsibilities: • End-to-End Project Execution – Manage the full lifecycle of strategic initiatives, from planning through execution, ensuring speed-to-market and operational efficiency., • Cross-Functional Collaboration – Work closely with marketing, product development, operations, and creative teams to align project goals and ensure seamless execution., • Vendor & Supply Chain Coordination – Oversee relationships with key vendors and partners, ensuring clear communication, effective collaboration, and timely execution., • Timeline & Deliverable Management – Develop and track project timelines, ensuring all key milestones, dependencies, and deadlines are met., • Process Optimization – Implement and refine internal processes to improve efficiency, streamline workflows, and enhance cross-functional collaboration., • Risk Management – Identify potential roadblocks early, develop mitigation strategies, and proactively address challenges to keep projects on track., • Status Reporting & Communication – Maintain clear documentation of project progress, status updates, and key performance metrics to share with leadership and stakeholders. Requirements: • 5+ years of project management experience in CPG, operations, or a related field., • Proven track record of successfully managing multiple projects in a high-growth, fast-paced environment., • Experience with supply chain dynamics, vendor management, and product launches (DTC, retail, Amazon, or similar)., • Strong organizational and problem-solving skills, with the ability to prioritize effectively and drive execution., • Proficiency in project management tools (Asana) and Google Workspace (Docs, Sheets, Slides)., • Exceptional communication and stakeholder management skills to align cross-functional teams and drive results., • Bachelor’s degree in business, supply chain, marketing, or a related field preferred. Why Join HealthyBaby? • Work with a dynamic, mission-driven team in a fast-growing company., • Play a key role in bringing innovative, high-quality products to market., • Competitive salary, benefits, and growth opportunities. Powered by JazzHR Qx1jLZOnVU

Job Description Description: Create is hiring a Retail Partnerships Lead to own and grow our retail channel relationships. This is a high-impact, cross-functional role responsible for delivering exceptional business results with our retail partners through strategic planning, superior execution, and data-driven storytelling. You’ll be the primary owner of our retail customer relationships, driving business plans, managing category performance, and ensuring flawless execution of launches, promotions, and in-store programs. You’ll partner closely with Operations, Marketing, Planning, and our brokers to deliver on sales goals and position Create Wellness as a best-in-class partner. If you thrive on building relationships, using analytics to tell a compelling story, and managing the details that turn plans into results, this role is for you. Key Responsibilities: • Retail Relationship Management: Serve as the primary point of contact for key retail accounts. Build and maintain strong relationships with merchant, planning, and marketing teams at each retailer. Partner with brokers to ensure execution excellence and accountability., • Business Planning & Sales Growth: Develop and execute joint business plans (JBP) that deliver revenue and profit goals.Lead seasonal and annual planning cycles, including line reviews and promotional planning. Monitor in-market performance, identifying opportunities to drive incremental sales., • Analytics & Insights: Analyze syndicated, category, and store-level data to assess business performance and identify growth opportunities. Translate data into actionable insights and strategic recommendations. Develop compelling, data-backed presentations for internal and external audiences., • Execution & Project Management: Oversee execution of launches, promotions, and merchandising programs from planning through in-store execution. Coordinate with Operations, Planning, and Marketing to align inventory, packaging, and creative assets with retail timelines. Track program performance and ROI, making recommendations for improvement., • Cross-Functional Collaboration: Partner with Supply Chain & Operations Lead to ensure on-time, in-full delivery and retailer compliance. Work with Strategic Supply Chain Planning Lead to align demand forecasts with retail priorities. Coordinate with Marketing to deliver retailer-specific activations that strengthen brand presence. Requirements Requirements: • Experience: 4–6 years in CPG retail account management, category management, or sales, with direct customer-facing responsibility., • Analytical Expertise: Strong with syndicated data (e.g., Nielsen, IRI, SPINS), category analytics, and store-level reporting., • Storytelling Skills: Able to translate data and insights into clear, persuasive narratives for buyers and internal stakeholders., • Task Management & Resourcefulness: Strong organizational skills, ability to manage multiple priorities and deadlines., • Ownership Mindset: Takes full responsibility for business results and execution quality., • Collaboration Skills: Proven success working cross-functionally with operations, planning, marketing, and external partners. Nice to Have: • Experience managing brokers or third-party sales agencies., • Familiarity with retailer-specific portals, scorecards, and compliance processes., • Exposure to DTC or omni-channel brand environments., • Experience presenting to senior retail leadership and internal executives. Benefits Benefits: • Competitive compensation including salary and equity ($135k - $145k base), • Fully-paid health, dental, and vision insurance, • Downtown Manhattan office, with flexible work setup and 15 days of PTO Why You’ll Love Working Here: At Create Wellness, we’re building a category-defining wellness brand that helps people feel their best every day. You’ll join a small, high-output team where your work will have immediate and visible impact. We move quickly, expect a lot from ourselves and each other, and have fun while doing it.

Our Growth & Retention Analyst role is designed to accelerate the development of early-career marketing professionals passionate about e-commerce, direct-to-consumer (DTC), and paid-media businesses. Member Experience Program Management: Support large-scale Member Experience campaigns, including Ann

Job Description Replenishment Coordinator We are looking for a highly organized and detail-oriented Replenishment Coordinator to assist the Senior Replenishment Manager in ensuring smooth and accurate order processing, inventory tracking, and replenishment planning. This role supports day-to-day operational tasks and acts as a key link between sales, production, and warehouse teams to help fulfill customer needs efficiently and on time. Key Responsibilities: Order Management & Fulfillment Support • Assist in the processing of customer purchase orders through our ERP system (Exenta)., • Support the Senior Replenishment Manager in reviewing EDI transactions (e.g., 850s) and resolving any related errors., • Help track orders from receipt through allocation and fulfillment, ensuring warehouse teams receive accurate pick information., • Compare quantities received in Exenta against customer portals (e.g., Retail Link) to confirm data accuracy., • Send open order reports to the warehouse and follow up for routing confirmations as directed., • Track trucking schedules and assist in coordinating timely pickup appointments., • Monitor the receipt of 945s and help ensure ASNs (Advance Shipping Notices) are sent on time., • Provide weekly updates to the sales team on order status, as directed by the Senior Manager., • Help input sales forecasts and bulk order data into the system., • Assist with analyzing inventory levels and sales trends to support replenishment planning., • Collaborate with the Senior Manager to identify potential stockouts and communicate with sales as needed., • Support the management of the active product catalog and assist in notifying teams of product discontinuations., • Assist with ensuring DTC orders are properly allocated and dropped to the warehouse., • Help investigate and resolve any issues causing delays in order processing or shipping., • Compare inventory levels in customer portals with outgoing inventory feeds (846) to ensure accuracy., • Associate degree or higher preferred, or equivalent relevant experience., • 1–3 years of experience in replenishment, order management, inventory, or supply chain operations., • Experience with Exenta/Simparel ERP is a strong plus., • Proficient in Microsoft Excel; able to manage and analyze data effectively., • Strong communication and organizational skills; able to manage multiple tasks and timelines., • Comfortable working cross-functionally with warehouse, sales, and production teams. The pay range for this position is ($55,000 – 65,000) annually based on skills and experience. Benefits and Perks: • Hybrid work schedule (4 days on site, 1 day remote) and early Fridays, • Generous PTO and paid holidays, • Comprehensive health, dental and vision coverage with FSA or HSA options, • Pet insurance and pet discounts, • Identity theft protection, • Discounted life insurance, • Short- and long-term disability insurance, • Critical illness, accident, and hospital indemnity insurance, • 401K & Profit sharing, • Pretax commuter benefits, • Professional development, • Team building and Company events Equal Opportunity Employer: Gina Group is an Equal Opportunity Employer We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law All employment is decided based on qualifications, merit, and business need

Job Description Description: Create is hiring a Customer Experience (CX) Lead to champion our customers’ experiences and ensure their voices are at the center of how we operate. This is a high-impact role that blends empathy, problem-solving, and strategic insight to deliver world-class customer experiences across all channels. You’ll manage our offshore CX team, respond to immediate customer needs, and design long-term improvements that elevate every touchpoint in the customer journey. You’ll develop and lead our NPS and customer calls programs, leverage AI to analyze voice-of-customer (VOC) data, and translate insights into actionable business strategies that improve retention, loyalty, and lifetime value. If you are equally comfortable jumping in to solve an urgent customer issue and building scalable systems to improve experiences over time, this role is for you. Key Responsibilities: • Customer Experience Ownership: Serve as the champion for Create’s customers across DTC, retail, and subscription touchpoints. Build and maintain a customer-first culture that values empathy, responsiveness, and resolution. Oversee day-to-day CX operations, ensuring timely, accurate, and brand-right responses to all inquiries., • Team Management & Coaching: Manage our offshore CX team, setting clear goals and KPIs for service quality and efficiency. Provide training and coaching to ensure high-quality, consistent customer interactions. Implement feedback loops to continuously improve team performance., • Voice of Customer (VOC) Insights: Design and own Create’s NPS program, including outreach cadence, follow-up processes, and internal reporting. Lead our customer calls program to connect directly with customers and uncover nuanced insights. Use AI and analytics tools to analyze VOC data, identify trends, and create thematic insight reports for leadership., • Customer Retention & Growth: Collaborate with Marketing and Operations to develop strategies to improve customer LTV, including win-back programs for lapsed subscribers and repeat purchase drivers. Identify moments in the customer journey where experience improvements can drive measurable retention gains. Requirements • Experience: 3–6 years in customer experience, customer support, or customer insights role., • Customer-First Mindset: Deep empathy for customers, with a strong bias for action to resolve issues quickly and thoroughly., • Analytical Skills: Able to synthesize quantitative and qualitative data into clear insights and recommendations., • Communication Skills: Excellent written and verbal communication; able to convey empathy and authority simultaneously., • Leadership Ability: Experience managing a team or vendor partners, with a focus on coaching and development., • Problem-Solving Orientation: Skilled at diagnosing root causes and developing practical, scalable solutions. Nice to Have: • Experience with NPS programs, customer interviews, or VOC analysis., • Familiarity with CX tools (e.g., Zendesk, Gorgias, Kustomer) and AI-powered analytics platforms., • Experience in subscription-based businesses or strategies for improving retention and LTV. Benefits: • Competitive compensation including salary and equity ($115k - $125k base), • Fully-paid health, dental, and vision insurance, • Downtown Manhattan office, with flexible work setup and 15 days of PTO Why You’ll Love Working Here: At Create Wellness, we’re building a category-defining wellness brand that helps people feel their best every day. You’ll join a small, high-output team where your work will have immediate and visible impact. We move quickly, expect a lot from ourselves and each other, and have fun while doing it.

Job Description About MNY Ventures: MNY Ventures is a high-growth holding company behind one of the fastest-scaling wellness brands in the world. In under two years, we’ve built a multi-channel supplement business that serves tens of thousands of customers monthly across Amazon, Shopify, and TikTok Shop. With a 60+ person team and rapidly growing support volume (2,000 tickets per day), we’re hiring a Director of Customer Operations to lead and transform our CS organization into a world-class department. Your Mission: Lead and evolve a 40+ person global customer service operation, transforming inconsistent performance into elite execution. You’ll design systems, coach leaders, and set the bar for speed, quality, and customer retention while holding your team accountable to clear KPIs. Responsibilities: • Manage a global CS team of ~40 agents and 5 Team Leads with L1/L2 structure across internal and BPO agents, • Own end-to-end operations: ticket flow, SOPs, QA, agent performance, retention, escalation, • Coach Team Leads and agents directly, while creating scalable frameworks for feedback and accountability, • Implement systems to improve CSAT, Trustpilot, refund %, and response time with current tools, • Track and enforce performance standards across shifts and regions, • Surface issues and solutions before they escalate with no need for micromanagement, • Deliver consistent reports and KPI updates directly to the founders Our Tech Stack: • Richpanel (CRM), • Shopify (DTC), • Recharge & Checkout Champ (subscriptions), • Stripe (payments), • Slack, WhatsApp (team communication) KPIs You Will Own: • Trustpilot Score: 4.5+, • CSAT Score: 4.0+, • First Response Time: Under 8 hours, • Oldest Ticket: Under 1 day, • Agent Output: 80+ tickets/day per agent, • Refund and Chargeback Rates: Within acceptable thresholds What We Are Looking For: • 5+ years leading CS teams of 30–100 agents in high-volume eCommerce or subscription brands, • Proven success managing internal teams and outsourced BPOs, • Deep systems thinker who can build SOPs, training protocols, and dashboards from scratch, • Tactical operator who personally reviews tickets and holds the team to high standards, • Past experience turning around underperforming teams or CS orgs, • Strong communicator with direct, proactive leadership style, • Relentless problem-solver who takes initiative and moves fast Why Join MNY Ventures: • Career-defining opportunity to lead a CS transformation from the inside out, • Zero corporate red tape with full autonomy and direct access to founders, • Massive ownership over outcomes in a growing company, • High-trust culture where results are recognized, and great work is rewarded This Role is Not for You If: • You avoid hard conversations or shy away from accountability, • You need layers of direction before taking action, • You want to sit at a strategic level without doing hands-on leadership, • You get overwhelmed by speed, growth, or changing priorities To stand out, answer all of the following questions in the application to the best of your ability and highlight how your past experience is applicable to this role. This is a remote job opportunity. Powered by JazzHR 3XY4Pih97k

Job Description Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform. With hundreds of features to meet the unique needs of telehealth, we put all the tools in our customers hands for success. We are a rapidly growing startup, and we work with care and intention to create a high-performance company with the following in mind: • Speed Wins. Make decisions, move quickly, and know that if things go wrong, it's okay for you and the company., • Intuition, Then Data. We're a data-driven company. We start with our instincts and then use data to validate our decisions and improve, • Customer-Obsession. We are obsessed with helping all our customers launch multi-billion-dollar companies with ease. We accomplish this by knowing our customers incredibly well and finding ways to make their businesses better. A self-starter who is passionate about enhancing the customer experience; you take pride in demonstrating the value of the products and services to your customers. You think outside of the box, excel at creative problem-solving, and are comfortable taking on projects that you have potentially never done before! You are a people-person - empathetic, self-aware, low ego, and extremely positive - and are comfortable working in a small collaborative team where you'll wear many hats. You are passionate and proficient in written and spoken communications. In this job, you will: • Build strong relationships with Bask’s customers and own the full customer lifecycle, including onboarding, value realization, engagement strategies, expansion, and renewals, • Partner with customer stakeholders to develop custom engagement initiatives that drive user adoption and support the unique needs of their patients, • Manage all current customer data, • Analyze customer engagement metrics and use them to communicate value, trends, and opportunities with key stakeholders, • Deliver program demos, provide insightful technical answers, and recommend creative ways to get the most out of the Bask platform, • Finding comfort in working in a fast-paced startup environment, • Believing no task is too small and no task is too tall, • Work Weekends Requirements What makes you a great fit for this role: • 5+ years of experience in Customer Success, Client Services, or Customer Success at a SaaS organization, • Experience in e-commerce, • Experience in the telehealth space, • Experience with large- to enterprise-sized customer book of business, • Creative problem solver with a determination to succeed, • Independent and motivated, with the wisdom to seek help where needed, • An entrepreneur, • Highly articulate, ability to communicate effectively both when speaking and writing, • Highly organized, with the ability to juggle multiple projects in a fast-paced environment, • Comfortable collaborating with different teams (product, sales, marketing, etc.)

Job DescriptionAbout rag & bone: From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. We still believe in the same principles we started with: the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process, and collaboration for a more equitable future. Job Summary: The role of the Customer Service Agent is to deliver a best-in-class customer experience for the rag & bone community. You will be the first point of contact for all the rag & bone ecommerce customers as well as assist with queries from the retail community. It is essential that you are acting as a brand ambassador to ensure outstanding service, shopping experience, and product expertise. Key Roles and Responsibilities Support a best-in-class level of customer service through extensive product knowledge Ensure that an excellent customer experience is given to every customer Be the first point of contact for any customer issues and complaints in an omni-channel setting, ensuring a resolution takes place in a timely manner through email, chat, phone, and social media communications Assist customers on all inquiries which will involve product inquiries, returns, delivery, payments, placing orders, sourcing product, etc. Meet KPI’s which will include sales, quality, productivity targets, contact resolution, CSAT scores, and overall departmental goals Work with internal colleagues to improve service, knowledge, and solve a customer’s query in a timely, efficient manner Understand and exemplify the rag & bone brand philosophy and lifestyle Maintain a knowledge and understanding of all Policy and Procedure Experience and Capabilities 1-2 years of multi-channel customer service experience, preferably in a DTC model Strong written and verbal communication skills Sales Driven with clientele experience Exudes a proactive, customer first, approach Capability to multi-task and operate multiple platforms simultaneously Strong organization and follow-up skills are essential Able to adapt to a rapidly shifting environment and a "can-do" attitude to solve any issues customers Ability to work a flexible schedule based on business needs which includes, evenings, weekends, and holidays Location Based in or around NYC; will work remotely with the ability to work directly out of our corporate office in NYC dependent on business needs Rules we live by | Rules you live by • Be a Good Human - Be original, be authentic. Stand for diversity, equitability & inclusivity., • Have No Fear - Innovate, solve problems, • Own Every Decision - Work together, get results, • Quality Matters – Not only with product but we see it in our people, • Make S**t Happen - Be disciplined, be competitiveBenefits, • Paid Time Off, • Clothing Allowance, • Generous Employee Discount, • Paid Parental Leave, • Membership to Calm and access to other wellness benefits, • Medical, dental, vision and ancillary benefits, • 401kThe hourly rate is $22/hour to 23.07/hour based on experience and qualifications. rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Powered by JazzHR NYHzdEumXj

Job Description Polar Analytics: The All-in-One Data Platform for Consumer Brands 🐻️‍❄️ Polar Analytics simplifies data so brands can make smarter, faster decisions without the complexity of traditional tools. Powerful yet user-friendly, it gives DTC brands the insights they need to scale profitably. 🚀 Our mission? To help indie DTC brands compete and grow—faster and more profitably. What Makes Polar Analytics Unique? 💎 🔥 4,000+ Brands and Growing We’ve scaled to 4,000+ active merchants (Jan 2025) and are on track for 10,000+ this year. 💡 Cutting-edge tech, Built for Simplicity We leverage the modern data stack to deliver enterprise-level insights—without the need for a data team. 💰 Backed by World-Class Investors We’ve raised $28.5M with Frst, Point9, and Chalfen Ventures, a top-tier B2B SaaS investor known for spotting future unicorns early. 👥 A Team of eCommerce Experts Our team brings experience from leading eCommerce SaaS platforms, united by a mission to build the next industry leader. Why this role? * Drive enterprise growth: Own strategic relationships with our highest-value clients, directly impacting company revenue and expansion targets * Shape the future of e-commerce analytics: Join us at a pivotal moment as we transition to an enterprise-focused service model, with significant opportunities for career advancement as our second US-based CSM * Become an e-commerce expert: Get exclusive access to the strategies and data of the fastest-growing DTC brands, building deep expertise in a $24B+ industry while helping shape product development * Own your impact: In a lean, high-performing team, your work directly influences customer lifetime value, retention rates, and company growth trajectory What's the Scope? * Full lifecycle ownership: Own the complete customer journey from implementation through renewal for your entire enterprise portfolio (12k+ ARR accounts), ensuring seamless transitions and maximum value realisation * Strategic onboarding leadership: Lead complex enterprise implementations, working closely with solutions engineers to ensure technical success while focusing on adoption strategies and relationship building * Revenue expansion: Proactively identify and execute expansion opportunities within your portfolio, leveraging product knowledge to upgrade clients to higher-tier plans and new feature sets * Enterprise relationship management: Foster deep, strategic relationships with demanding enterprise clients, managing expectations and serving as their primary advocate within Polar * Retention and renewal strategy: Develop and execute sophisticated retention strategies using both high-touch and low-touch approaches, preventing churn through proactive health monitoring and intervention * Cross-functional collaboration: Partner with support on escalated issues, create tickets, conduct initial investigations, and transform customer problems into scalable solutions with Tech and Product teams * Voice of the customer: Translate enterprise customer needs and feature requests into actionable product roadmap influence, ensuring our platform evolves to meet market demands * Process optimisation: Help build scalable CS practices as we grow, contributing to playbooks and best practices that will support our expanding enterprise customer base This job is made for you if you have: * Enterprise CS expertise: You have 3+ years of B2B SaaS Customer Success experience, specifically with enterprise accounts, ideally in companies that scaled from startup to growth stage * E-commerce/data fluency: You have experience with e-commerce adjacent software, analytics platforms, or data-driven SaaS products, enabling you to quickly understand technical concepts and speak our clients' language * Full lifecycle mastery: You've owned the complete customer journey from implementation through renewal, with proven success in expansion and upsell motions * Sales acumen: You have experience or a strong aptitude for revenue-generating activities, are comfortable with expansion conversations and quota-carrying responsibilities * A high-performance mindset: You thrive in fast-paced environments with sophisticated enterprise clients who have high expectations and complex requirements * Technical communication: You can translate complex technical concepts into business value and aren't intimidated by data, APIs, or technical integration discussions * Startup mentality: You're comfortable with ambiguity, rapid change, and wearing multiple hats in a dynamic team environment where innovation happens quickly * Ownership mindset: You take full accountability for your book of business and proactively solve problems rather than waiting for direction Our Hiring Process 📝 We believe in a structured, fair, and transparent hiring process. While the steps may vary by role, here’s what you can expect: 1. Recruiter Screen (30 mins): A call with our Head of Talent to talk through your current/past experience and your motivations and Tell you more about Polar Analytics., 2. Role Fit Interview (45 mins): Here, you'll meet either the Hiring Manager or a team member of a similar level to discuss your ways of working and understand your skillset and ability for the role., 3. Competency Deep Dive (1 hour): This interview usually consists of a practical element (case study, Presentation, Technical Problem Solving etc) designed to give you a broader understanding of how we drive impact at Polar. This will be with the hiring manager and one other team member., 4. Culture Interview (45 mins): A conversation with one of our Culture Champions. We assess your team fit based on our values (see below). We value your time and effort in the application process, and we aim to provide feedback as quickly as possible. Our Values 🌟 * 🤝 No Ego – We work as a team, valuing everyone’s input. * 🪞 Transparency – Honest feedback and open communication drive our growth. * 🚀 Growth Mindset – We constantly learn, improve, and push for excellence. * 💜 Care for Others – We lead with empathy and put our customers first. * 🔑 Act Like an Owner – We take responsibility and drive the business forward. * 🎯 Driven by Impact – We focus on delivering real value to our customers. Company Perks & Benefits: * 🌎 Choice-First Work Culture – We focus on impact. * 🏖 5 weeks of vacation * 💰 Competitive salary & equity * 💻 Latest MacBook * 🏡 Remote Office Upgrade budget to spend in your first year to ensure you have the best environment possible to work in * 🩺 Private Health Insurance – Based on your location. * 😍 Company-Wide Offsites Every 6 Months – Align on vision and strengthen our team bonds.

Job Description Polar Analytics: The All-in-One Data Platform for Consumer Brands 🐻️‍❄️ Polar Analytics simplifies data so brands can make smarter, faster decisions without the complexity of traditional tools. Powerful yet user-friendly, it gives DTC brands the insights they need to scale profitably. 🚀 Our mission? To help indie DTC brands compete and grow—faster and more profitably. What Makes Polar Analytics Unique? 💎 🔥 4,000+ Brands and Growing We’ve scaled to 4,000+ active merchants (Jan 2025) and are on track for 10,000+ this year. 💡 Cutting-edge tech, Built for Simplicity We leverage the modern data stack to deliver enterprise-level insights—without the need for a data team. 💰 Backed by World-Class Investors We’ve raised $28.5M with Frst, Point9, and Chalfen Ventures, a top-tier B2B SaaS investor known for spotting future unicorns early. 👥 A Team of eCommerce Experts Our team brings experience from leading eCommerce SaaS platforms, united by a mission to build the next industry leader. Customer Support @ Polar Analytics Customer Support at Polar is where empathy meets expertise. Our team ensures thousands of DTC entrepreneurs get the data insights they need to grow their brands, while building scalable support systems that evolve with our rapid growth. You'll be the voice of our customers internally and the face of Polar externally, working alongside a passionate team dedicated to making eCommerce data accessible and actionable. Why This Role? • Empower entrepreneurs daily - Help thousands of DTC brands unlock growth through data, with solutions they rely on every single day to make critical business decisions, • Join our explosive growth story - Be part of one of the most exciting moments in our journey as we scale, backed by proven product-market fit and 100+ 5-star Shopify reviews, • Master the DTC ecosystem - Get insider access to the fastest-growing consumer brands (from $1M to $1B revenue) and become a knowledge expert in eCommerce, data analytics, and emerging industry trends, • Shape our support evolution - Lead the transformation from reactive support to proactive, scalable systems that anticipate customer needs and drive product improvements What's the Scope? • Multi-channel customer advocacy - Manage customer requests across Intercom, Slack, and email with exceptional response times (≤15 minutes) and resolution quality (≤2 days), maintaining 95%+ CSAT scores, • Technical problem-solving leadership - Triage and prioritise tickets in Jira, handle Level 1 support issues independently, and collaborate seamlessly with engineering teams on Level 2 escalations with comprehensive context and documentation, • Build scalable support infrastructure - Create self-serve documentation, FAQ content, diagnostic tools, and automated solutions that help customers solve problems independently as we scale to support thousands of brands, • Process optimisation and innovation - Identify bottlenecks in current support workflows, propose data-driven improvements, and implement systems that reduce ticket volume while improving customer satisfaction, • Voice of the customer champion - Transform customer feedback into actionable product improvements, working directly with Tech and Success teams to influence our product roadmap and feature prioritisation, • Knowledge transfer and training - Develop internal documentation, train team members on complex product features, and contribute to our growing knowledge base that serves both customers and internal teams This job is made for you if: • You're passionate about eCommerce and data - You understand the DTC landscape, get excited about helping brands make data-driven decisions, and can speak confidently about metrics like CAC, LTV, ROAS, and conversion optimisation, • You have proven B2B SaaS support experience - Previous customer-facing experience in early-stage startups or small companies with hands-on, scrappy environments where you've worn multiple hats and driven process improvements, • You excel at structured, clear communication - Exceptional written and verbal English skills with the ability to explain complex technical concepts simply, provide detailed context in escalations, and maintain professional correspondence across all channels, • You have strong technical curiosity - Bachelor's degree or equivalent in business/engineering, comfort with data concepts, willingness to learn SQL basics, and ability to troubleshoot technical issues independently, • You thrive with ownership and strategic thinking - Ready to take our US support operations to the next level with proactive improvements, systematic problem-solving, and big-picture thinking that considers broader organisational impact We believe in a structured, fair, and transparent hiring process. While the steps may vary by role, here’s what you can expect: 1. Recruiter Screen (30 mins): A call with our Head of Talent to talk through your current/past experience and your motivations and Tell you more about Polar Analytics., 2. Role Fit Interview (45 mins): Here, you'll meet either the Hiring Manager or a team member of a similar level to discuss your ways of working and understand your skillset and ability for the role., 3. Competency Deep Dive (1 hour): This interview usually consists of a practical element (case study, Presentation, Technical Problem Solving etc) designed to give you a broader understanding of how we drive impact at Polar. This will be with the hiring manager and one other team member., 4. Culture Interview (45 mins): A conversation with one of our Culture Champions. We assess your team fit based on our values (see below). We value your time and effort in the application process, and we aim to provide feedback as quickly as possible. Our Values 🌟 * 🤝 No Ego – We work as a team, valuing everyone’s input. * 🪞 Transparency – Honest feedback and open communication drive our growth. * 🚀 Growth Mindset – We constantly learn, improve, and push for excellence. * 💜 Care for Others – We lead with empathy and put our customers first. * 🔑 Act Like an Owner – We take responsibility and drive the business forward. * 🎯 Driven by Impact – We focus on delivering real value to our customers. Company Perks & Benefits: * 🌎 Choice-First Work Culture – We focus on impact. * 🏖 5 weeks of vacation * 💰 Competitive salary & equity * 💻 Latest MacBook * 🏡 Remote Office Upgrade budget to spend in your first year to ensure you have the best environment possible to work in * 🩺 Private Health Insurance – Based on your location. * 😍 Company-Wide Offsites Every 6 Months – Align on vision and strengthen our team bonds.

Job DescriptionAbout the Company Our client is a marketing technology company revolutionizing the e-commerce landscape. They offer an innovative AI-powered omnichannel marketing hub that empowers online retail and DTC brands to achieve unprecedented success by seamlessly integrating customer data, marketing automation, and advanced analytics. Founded by seasoned entrepreneurs with over 20 years of experience in the martech industry, our client has rapidly gained traction, attracting 1,000+ satisfied customers. The Mission Our client is on a mission to transform e-commerce marketing through their next-generation AI-powered platform. They empower businesses to launch highly personalized marketing campaigns with unprecedented speed and efficiency. Their goal is to help companies slash marketing routines by 80% while reducing martech costs by up to 50%, all while delivering superior results through white-glove service. The Opportunity As a Customer Success Manager, you’ll play a pivotal role in managing the full post-sales customer lifecycle—from seamless onboarding to long-term retention—across the company’s portfolio of innovative clients. You'll lead with strategy, data insights, and a consultative approach to ensure customers fully realize the value of the platform and exceed their business goals. What You'll Do * Own the complete post-sales customer journey: onboard 1–2 new eCommerce customers monthly and manage their professional development through best-in-class training, adoption consulting, and retention support * Maintain a portfolio of 16–24 clients, representing $300,000–$700,000 in ARR * Lead strategic sessions and quarterly business reviews (QBRs) with VP/C-level stakeholders * Set up and optimize marketing workflows: email/SMS campaigns, flows, website & mobile personalization, loyalty programs, product recommendations * Implement integrations using tools like Zapier or APIs, data mapping, and event-based triggers * Monitor and improve key performance indicators such as retention, conversion rate, AOV, email/SMS effectiveness, and campaign ROI * Partner cross-functionally with product and process teams to bring the customer voice into continuous improvement What You Bring * 2+ years of experience in client-facing or customer success roles at SaaS or MarTech company * Basic knowledge in HTML/CSS and familiarity with automation/integration tools like Zapier, APIs, and data mapping, event-based triggers * Comfortable working with performance data, ability to track and explain metrics like conversion rates, AOV, retention, and A/B test results * Clear, direct communication skills and a preference for feedback-oriented, open dialogue * Bonus: Experience with platforms like Klaviyo, Iterable, Braze, Nosto, or Rebuy Key Success Drivers * Commitment to high-touch, in-depth support and genuine passion for client success * Hands-on problem-solving mindset and proactive approach * Thrives in fast-moving settings with full ownership and accountability * Highly client-focused, collaborative, and responsive to feedback * Values transparency, innovation, and continuous personal growth Why Join? * OTE (On-Target Earnings): $100,000–$120,000 (70/30 split) * Full-time, remote-first role with flexible hours * 401(k) with 3% match * Comprehensive medical benefits: health, dental, and dependent coverage * Unlimited PTO and full remote for work-life balance * Proven product-market fit with 1,000+ satisfied clients (e.g., L'Oréal, Panasonic, Crocs, Under Armour) * Supportive, non-micromanagement environment with tailored coaching and guidance * Opportunity to represent a product with exceptional customer retention (5-year LTV) * Chance to make a significant impact and earnings in a hyper-growth AI & Martech market Interviewing Process * HR screening * Level 1 - Interview with hiring managers * Level 2 - Test task * Level 2 - Interview with the CEO * Reference and Background Checks: conducted after successful interviews * Job Offer: provided to the selected candidate We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law. Compensation Range: $100K - $120K

Job Description R2Net is a diamond bridal jewelry company with a technology soul. R2Net Inc. is an innovative technology company that provides e-commerce and supply chain platforms to connect the entire span of the diamond industry’s ecosystem, including manufacturers, retailers and consumers. We are seeking a strategic, data-savvy Manager of Performance Marketing – Display & Video to lead our programmatic and video advertising efforts across YouTube, Google Display Network, and Connected TV (CTV). While this role is not hands-on-keyboard, it requires a deep understanding of the programmatic ecosystem and strong experience managing DSP partners. This individual will be instrumental in guiding the strategy, execution, and optimization of campaigns through external vendors. They will also be a key stakeholder in our upcoming DSP RFP process, helping select and build our next programmatic partnership. Comfort working in GA4 to assess campaign performance, attribution, and actionable insights is essential. Responsibilities: • Lead performance strategy and oversight for all display and video campaigns across YouTube, GDN, CTV, and external DSPs., • Manage our DSP partner relationship—holding vendors accountable for execution, pacing, targeting, and performance., • Support the DSP RFP process, evaluating platforms and ensuring the selected vendor aligns with business goals., • Collaborate with the creative team to develop platform-optimized, high-performing video and display assets., • Define and refine audience strategies for all stages of the funnel - from brand awareness to conversion., • Review and synthesize performance data using GA4, Looker Studio, and DSP reporting to guide optimizations and share results with stakeholders., • Conduct creative and audience A/B testing through vendor-managed platforms., • 5+ years of experience in digital marketing with a strong focus on video, display, or programmatic media., • Demonstrated experience managing external DSP providers; understanding of DSP capabilities, limitations and best practices., • Strong grasp of the programmatic advertising landscape, including real-time bidding, data targeting & CTV platforms., • Proficiency in GA4 and a strong understanding of performance marketing KPIs (ROAS, CPA, LTV, etc.)., • Analytical mindset with experience using Looker Studio, Excel/Google Sheets, and other performance dashboards., • Excellent communicator and collaborator; able to translate data into strategic direction and cross-functional feedback. At R2Net, many of our roles offer a high-quality, comprehensive benefits package including healthcare, paid time off, retirement planning and opportunities for career advancement. Some offerings are dependent upon the role, employment type, work schedule or location: • Paid time off, • Medical, Dental, Vision and Prescription Insurance, • 401(k) Retirement Plan with company match, • Flexible spending account, • Health savings account, • Tuition Reimbursement, • Employee discount, • Parental leave, • Life insurance Base pay range: $110,000 - $130,000. Final pay rate shall be determined and is based on experience and qualifications. At this time, R2NET will not sponsor a new applicant for employment authorization for this position. Additional Information: R2NET INC. is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. R2NET INC. will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. #LI-WK1

Job Description Location: Remote (EST hours, 9AM–5PM) Compensation: $3,000 to $5,000 per month (flexible for exceptional candidates) Team Size: ~40 agents, 5 team leads, global (USA, Australia, Philippines, LATAM) About MNY Ventures At MNY Ventures, we are committed to driving positive change in the health of everyday consumers by delivering conscious, high-quality, and innovative supplement products. In 2024, we launched our own health and wellness brand which is now one of the fastest-growing supplement brands in the world, operating across Amazon, DTC (Shopify), and TikTok Shop. We have grown from 0 to 60+ team members in less than 18 months. We believe great systems create great customer experiences. We are building a world-class, process-driven team to deliver outstanding customer care while maximizing customer retention. Role Overview We are hiring a Customer Service Manager to build scalable SOPs, high-precision QA systems, and performance management frameworks across a rapidly growing support team. You will manage, recruit, and develop our DTC support team (38 agents), oversee small teams for Amazon and TikTok Shop (2 agents), and implement efficient, high-leverage systems to deliver measurable improvements in key performance metrics. What You’ll Do • Own and lead the CS function, managing ~40 global agents and 5 team leads with direct focus on DTC (Shopify, Recharge, Checkout Champ) while maintaining high standards across Amazon and TikTok Shop, • Recruit and build, hiring high-performing agents, promoting top talent into leadership roles, and developing your team into a high-output, accountable organization, • Implement systems and audits, building and maintaining SOPs, QA processes, and KPI dashboards using Richpanel, Shopify, Recharge, Checkout Champ, and Stripe, • Drive team performance to hit and exceed:, • Trustpilot score: 4.5+, • CSAT score: 4.0+, • First response time: under 8 hours, • Oldest ticket: under 1 day, • Agent output: 80+ tickets per day per agent, • Minimized refunds, chargebacks, and churn, • Proactively solve problems, constantly monitoring team performance, catching and addressing issues before they escalate, and surfacing risks or opportunities directly to founders, • Deliver clear daily reports and weekly KPI updates to founders with strategic recommendations, • Proven track record with 3 to 5+ years experience managing CS teams of 30 to 100 agents and 3 to 10 team leads, ideally in high-volume DTC e-commerce or subscription businesses, • Direct experience using Richpanel, Shopify, Recharge or Checkout Champ, and Stripe, • A systems thinker who builds processes and enforces standards with precision, • Extreme ownership of your KPIs and your team’s results without excuses or need for micromanagement, • Direct, proactive communication style with no politics or sugar-coating, • High-performance culture fit with a bias to action and obsession with results, • Direct access to founders of a high-growth supplement brand, • Full operational autonomy in your department, • Performance-based recognition and advancement, • No corporate red tape, just clear results and rewards 163z9GGyu6

Job Description Reports to: Executive Director, Partnerships / NYC based Location: Remote-first with occasional travel to NYC office and client meetings Compensation: $80-$100k base, bonus eligible after a year The Senior Associate, New Business & Partnerships will play a key supporting role in driving the agency’s growth efforts across new business, partnerships, and performance media audits. In this position, you’ll help manage inbound new business opportunities, coordinate pitch submissions and contribute to relationship-building efforts that expand the agency’s client portfolio. You will work directly with the Executive Director of Partnerships, collaborating closely with senior leadership, media, creative, and strategy teams to ensure smooth execution of business development efforts. Key Responsibilities New Business & Opportunity Management • Support evaluation of inbound new business opportunities by gathering background research, client information, and organizing key materials ahead of initial meetings., • Help maintain and update agency credentials, case studies, and supporting materials for new business conversations., • Collaborate with internal teams to ensure new business materials reflect the agency’s current work, capabilities, and points of differentiation., • Manage and update internal trackers and reporting to ensure visibility across new business pipeline activity. Pitch Support • Serve as one of the day-to-day points of contact for Media Audits, RFPs and RFIs, managing timelines, deliverables, and coordination across internal teams., • Assist in drafting and assembling responses to RFPs, RFIs, and credentials requests, ensuring materials are polished, strategic, and client-ready., • Support the development of audit deliverables, organizing key insights on performance trends, opportunities, and optimization areas across paid social, search, programmatic, and other media channels., • Partner with internal teams (creative, strategy, media) to collect relevant information, case studies, and insights for pitches., • Prepare pitch materials, meeting collateral, and presentation support for senior leadership., • Collaborate with leadership to translate audit findings into strategic recommendations for new business conversations. Relationship Management & Coordination • Help prepare meeting briefs, background research, and strategic notes for leadership ahead of prospect or consultant meetings., • Track and maintain updated CRM records for all new business and partnership activities., • Support coordination of relationship-building activities, consultant communications, and ongoing follow-ups with potential clients. Market Research & Insights • Conduct research on prospective clients, competitive landscapes, and industry trends to support new business strategy., • Share findings with the Executive Director of Partnerships and leadership to inform positioning, outreach, and pitch preparation. Process Improvement & Internal Collaboration • Participate in post-pitch reviews to capture learnings and contribute to refining internal new business processes., • Must be based in NYC, • 2-5 years of experience in business development, partnerships, media, marketing, or agency roles., • Exposure to digital media, performance marketing, or analytics is strongly preferred., • Highly organized with strong project management skills and attention to detail., • Ability to manage multiple projects and deadlines in a fast-paced environment., • Strong written communication skills with experience drafting client-facing materials., • Collaborative team player with a proactive, solutions-oriented mindset., • Familiarity with agency operations, performance media platforms, or business development processes preferred., • Experience with CRM, project management, or media analytics tools a plus. Benefits Our Mission We strive to empower outstanding people to exceed our client’s expectations by providing them with the best resources, merit-based incentives and tools to transform data into actionable insights. Join us on our purpose to provide scalable, strategic and indispensable value to our clients. About Jump 450 Jump 450, headquartered in New York City, employs top talent globally. Best known for driving exceptional performance outcomes, we’ve scaled numerous companies, and turboscaled 13+ DTC brands from <$100m to 10 figures through data-driven digital advertising and growth hacks. The record: • Acquired by Omnicom (NYSE: OMC) a couple years back, • Known as the “unicorn maker” tag in PE / VC circles., • Driven some crazy numbers ($2bn+ revenue, 400M+ clicks, 40M+ users generated for clients) Jump manages ~$350mm+ in annual digital media and orchestrates a differentiated agency offering with a focus on: world class creative production, rigorous technical media optimization, customer journey development and robust measurement / analytics–to drive down CAC & extend LTV. Our standout culture, commitment to employee development, team engagement, and exceptional perks and benefits are some of the reasons why prestigious publications such as Fast Company Magazine, Inc Magazine, and Agency Spotter's Top 30 Agencies 2021, along with Ad Age's Best Places to Work, have featured Jump. Additionally, we are proud to be ranked #899 on the Inc 5000 list and maintain a team member retention rate of over 90% for professional reasons. What We Offer: • Competitive salary with performance-based bonuses., • Health, dental, and vision insurance., • Paid time off and holidays., • Opportunities for professional development and career growth., • A creative and collaborative work environment where your ideas and contributions are valued. Additional benefits include • Medical, Prescription, Dental, & Vision Insurance Benefits, • Life and Accident Insurance Plans, • Short and Long Term Disability Plans, • Employee Assistance Programs, • Employee Purchase Programs with thousands of discounts available, • Family Forming Plans, • Secure Travel & Identity Theft, • Health Savings Account (HDS), • Health Care Flexible Spending Account (FSA), • Access to MetLife Legal Plan Services, • 401k Match Plans, • Commuter Transportation Benefits, • Access to Virtual Health Services such as Telaheath, 2nd.md and Calm App, • Paid Holidays (long weekends and end of the year closure), • Flexible / Numerous PTO Days, • Half-Day Fridays All Year (Not Just in the Summer!), • New MacBook Pros and additional office needs for reimbursement, • Communal Meeting Rooms and Standing Workstations are Available in our NY Office, • Company Events & Happy Hours, • 10 Week Paid Parental Leave, • Tuition Reimbursement Of Up To $5,000 per calendar year

Job Description About MNY Ventures: At MNY Ventures, we are committed to driving positive change in the health of everyday consumers by delivering conscious, high-quality, and innovative supplement products. Since launching in 2024, our supplement brand has become one of the fastest-growing in the world, operating across Amazon, Shopify, and TikTok Shop. We’ve grown from 0 to 60+ team members in less than 18 months and serve thousands of customers every day. We’re now building a world-class customer service team to match that growth. Your Mission: Take full ownership of our customer service function, leading a 40+ person global team to deliver world-class support at scale. You’ll be responsible for turning around underperformance, raising standards, building systems, and coaching leaders. This is a high-autonomy, high-impact role reporting directly to the founders. Responsibilities: • Lead and manage a global CS team of ~40 agents and 5 Team Leads, • Rebuild and enforce SOPs, QA systems, and performance management frameworks, • Audit ticket quality, speed, and resolution daily, identifying and fixing systemic issues, • Hire, promote, and fire agents and team leads to build a high-output culture, • Own CS KPIs and proactively drive improvement through training, systems, and feedback loops, • Ensure consistent quality across all time zones, shifts, and platforms (Shopify, Amazon, TikTok Shop), • Collaborate with tech, product, and ops to reduce support load through better processes, • Report directly to the founders with clear updates, risks, and priorities Our Tech Stack: • Richpanel (CRM), • Shopify, • Recharge and Checkout Champ (subscriptions), • Stripe (payments), • Slack, WhatsApp (team communication) KPIs You Will Own: • Trustpilot Score: 4.5+, • CSAT Score: 4.0+, • First Response Time: Under 8 hours, • Oldest Ticket Age: Under 1 day, • Agent Productivity: 80+ tickets/day, • Refund and Chargeback Rate: Within targets What We Are Looking For: • 5+ years managing large CS teams (30+ agents) in high-growth DTC or subscription businesses, • Experience working with both internal teams and BPOs; has rebuilt teams from scratch, • Strong coaching instincts and the ability to directly mentor team leads and agents, • Data-driven operator who can spot performance gaps and drive immediate improvements, • Hands-on leader who’s comfortable jumping into ticket reviews when needed, • Clear, direct communicator who thrives under pressure and holds others accountable, • Culture fit: ownership mindset, proactive, performance-driven, detail-obsessed Why Join MNY Ventures: • Direct access to founders with full ownership over your department, • No bureaucracy. Just speed, execution, and results, • Career-defining opportunity to build a CS org at a company scaling fast, • Work with a global team solving real problems every day, • Performance-based advancement and recognition This Role is Not for You If: • You rely on step-by-step direction and avoid strategic decisions, • You’re uncomfortable enforcing accountability or addressing underperformance, • You avoid direct communication or sugarcoat problems, • You prefer stability over speed and iteration To stand out, answer all of the following questions in the application to the best of your ability and highlight how your past experience is applicable to this role. This is a remote job opportunity. Powered by JazzHR fXakmfZYnL

Job DescriptionHead of Customer Service – MNY Ventures At MNY Ventures, we are committed to driving positive change in the health of everyday consumers by delivering conscious, high-quality, and innovative supplement products. In 2024, we launched our own health and wellness brand which is now one of the fastest-growing supplement brands in the world, operating across Amazon, DTC (Shopify), and TikTok Shop. We have grown from 0 to 60+ team members in less than 18 months. We serve thousands of customers a day and are building an elite customer service team to scale support operations efficiently at high volume without sacrificing quality. We are looking for an A-player Head of Customer Service to take full ownership of our CS department and help us scale to the next level. This is a high-responsibility, high-autonomy role reporting directly to the founders. Your Mission: Own the customer service function end-to-end, ensuring our customers receive world-class support while driving key KPIs like CSAT, Trustpilot rating, response time, and retention. You will manage a large remote team, hire and develop talent, fix broken systems, and continuously improve performance. Responsibilities: • Lead and manage our CS team of ~40 agents and 5 Team Leads, • Audit and optimize performance daily via ticket reviews, SOP updates, and clear feedback loops, • Hire, onboard, train, and if necessary, fire agents and Team Leads to maintain a high-performance culture, • Build, track, and report on key CS metrics: CSAT, Trustpilot score, refund rate, chargeback rate, first response time, and oldest ticket age, • Proactively identify issues within tickets, processes, or systems and develop action plans with Team Leads to resolve them, • Improve customer retention and satisfaction through better systems, coaching, and support experiences, • Provide daily reports to founders, including key wins, fires, and areas of focus, • Hold Team Leads accountable to their numbers, quality standards, and process adherence, • Drive continuous improvements in response speed, quality, tone, and policy application, • Ensure all SOPs are up to date and followed rigorously, • Collaborate with our tech, ops, and product teams to fix underlying issues impacting customers Our Tech Stack: • Richpanel (CRM), • Shopify, • Recharge and Checkout Champ (subscriptions), • Stripe (payments), • Slack and WhatsApp for team comms KPIs You Will Own: • Trustpilot Score: 4.5+, • CSAT Score: 4.0+, • First Response Time: Under 8 hours, • Oldest Ticket: Under 1 day, • Agent Productivity: 80+ tickets/day per agent, • Refund and Chargeback Rates: Kept within acceptable thresholds What We Are Looking For: • Proven experience managing large customer service teams (30+ agents), • Experience with high-volume DTC eCommerce, especially in a subscription based business, • Strong analytical skills with the ability to build and maintain dashboards and reports, • Track record of improving KPIs and customer satisfaction, • High attention to detail and process-orientation, • Clear, direct communicator with high personal accountability, • Ability to think critically, spot problems, and implement effective solutions fast, • Comfortable working across multiple time zones and managing remote teams, • Culture fit: proactive, action-biased, detail-obsessed, accountableWhy Join MNY Ventures, • Direct access to founders of a high-growth supplement brand, • Full operational autonomy in your department, • Performance-based recognition and advancement, • No corporate red tape, just clear results and rewards, • Build, shape, and own the future of our customer experience This Role is Not for You If: • You are looking for a task-based role with a fixed daily routine, • You need constant direction or step-by-step instructions to take action, • You avoid difficult conversations or shy away from holding people accountable, • You are uncomfortable making decisions that impact customer experience or revenue, • You prefer to only “manage” without being in the trenches auditing tickets and systems, • You get overwhelmed in fast-paced environments where speed of execution is expected How to Apply: If you’re an elite operator who thrives on ownership, solves problems without waiting to be asked, and has the hunger to build something world-class, we want to hear from you. This is not a cushy middle management job, this is a builder role for someone who takes pride in running a high-performance team. To stand out, answer all of the following questions in the application to the best of your ability and highlight how your past experience is applicable to this role. Include the code word: ExecutionFirst somewhere in your application. We will only review candidates who follow these instructions, it tells us you actually pay attention to details and directions. Powered by JazzHR 40sQU5bDIq

Job Description Hi, we're Nuts.com! Nuts.com is a self-funded, profitable, rapidly growing multi-channel DTC specialty food and wellness company with over 550 people on our team. We're changing the landscape of snacking on nuts, dried fruit, chocolate and more! We planted our roots in Newark, New Jersey during the Great Depression, selling premium nuts on Mulberry Street's open-air market. We've come quite a long way since then, taking our multi-generational family business online in 1999. Even after 96 years, we continue to pride ourselves in expertly sourcing the highest quality foods and treating our customers like family. What's our team like? We're driven, collaborative and entrepreneurial. Energy and passion power our business and we look for candidates who share in that excitement to help us continue to build something special. The role: The Maintenance & Reliability Manager is responsible for ensuring equipment reliability, maximizing asset uptime, and leading the day-to-day maintenance operations at our food manufacturing, warehousing, and distribution site. This role will develop and execute preventive and predictive maintenance programs while supervising and developing a team of maintenance technicians, ensuring a safe, efficient, and compliant operation aligned with our food safety and operational excellence objectives. What you'll do: Maintenance Management • Plan, schedule, and supervise daily maintenance activities, ensuring timely completion of reactive and preventive maintenance work., • Assign, train, and develop a team of 4 maintenance technicians, fostering a culture of safety, food safety, and continuous improvement., • Manage and optimize parts inventory, maintenance spend, and vendor/contractor relationships., • Ensure maintenance activities comply with OSHA, GMP, SQF, and company safety and food safety standards., • Develop, implement, and refine preventive and predictive maintenance programs., • Analyze equipment performance data to identify and resolve chronic issues., • Lead root cause analysis (RCA) and failure mode & effects analysis (FMEA) on equipment failures., • Develop and track maintenance KPIs (MTBF, PM compliance, downtime, etc)., • Partner with production and FSQA teams to support operational and food safety objectives., • Lead small capital projects focused on equipment upgrades, reliability improvements, and automation., • Maintain accurate documentation, including equipment records, work orders, and spare parts inventories., • Ensure compliance with all OSHA, GMP, SQF, and company safety standards., • Lead and participate in safety audits and initiatives related to equipment and maintenance activities., • Support the EHS team in identifying engineering controls to reduce risk. What you'll bring: • Bachelor's degree in Mechanical, Electrical, Industrial Engineering, or related field; or equivalent experience., • 5+ years of experience in reliability, maintenance engineering, or similar roles within food manufacturing, distribution, or a related industry., • Supervisory or team lead experience preferred., • Experience with CMMS systems and maintenance planning., • Familiarity with predictive maintenance technologies (vibration analysis, thermography, oil analysis), • Knowledge of root cause analysis and continuous improvement methodologies (Lean, Six Sigma), • Strong problem-solving, analytical, and communication skills., • Commitment to safety and food safety in a manufacturing environment., • Strong financial acumen and experience managing operational budgets and capital investments., • A high-growth and rewarding role in a foundationally strong and rapidly evolving business, • Annual Salary Range: $115,000-$130,000 plus annual bonus, • Excellent benefits including a 401K Match, • Paid Maternity, Adoption and Paternity leave, • And all the Nuts.com snacks your heart desires + a 40% employee discount EEO STATEMENT Nuts.com is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, immigration status, age, sex or gender (including pregnancy), gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Applicants with disabilities who require assistance or accommodation during the application or interview process should reach out to us at .

Job Description About Westman Atelier A new standard of clean luxury. Founded by world-renowned editorial makeup artist Gucci Westman, Westman Atelier is a curated edit of skin-loving, performance-first makeup that is always effortless, never overdone. A mother, makeup artist, and champion of holistic living, Gucci believes passionately that ‘luxury’, ‘efficacy’ and ‘clean’ can be synonymous with exceptional makeup. • A skincare approach to high performance make-up formulated with clean ingredients and no-compromise integrity Gucci Westman has more than 20 years of professional experience as a major editorial makeup artist, contributing to publications like Vogue and Harper’s Bazaar. Gucci is known for creating dewy, supernaturally glowy looks and her highly coveted “second-skin approach” to makeup, resulting in naturally beautiful, radiantly amplified skin. Position Summary Westman Atelier is seeking a Junior Graphic Designer who will be responsible for the development and execution of print and visual merchandising design assets across retail and marketing applications. As a member of the Store Design and Visual Merchandising team, this person will contribute compelling, on-brand, best-in-class creative work to a high standard of execution. This role will aid in the definition of the brand's visual merchandising look and feel, from evergreen campaigns to new product launches. Responsibilities: • Work closely with the senior team members to transform campaign concepts into visual executions, including but not limited to visual merchandising updates, print product campaign collateral, and marketing and event materials, • Collaborate with team members to brainstorm and develop creative concepts that align with objectives and brand identities., • Own projects from concept to execution under the guidance of the Design Director; Review work with the Store Design and Visual Merchandising team and other cross-functional stakeholders and incorporate feedback into thoughtful final assets, • Ensure that all projects are executed with consistency in quality and adherence to timelines, • Optimize designed assets to brand guidelines and industry best practices, • A bachelor’s degree in fine arts, graphic design, visual communications or a related field, • 1-3 years of graphic design experience in retail and/or DTC brand space, preferably in beauty, • Proficient in Adobe Creative Suite, with a keen understanding of graphic design principles and print production. Familiarity with Canva, Figma, or motion tools is a bonus., • A strong conceptual thinker with a background in print design; working understanding of print best-practices is a plus, • A strong communicator, with the ability to prioritize and manage work while adhering to critical timelines, • Ability to own a project from start to finish, working autonomously, but welcoming feedback and collaboration, • Passionate about branding, storytelling, and producing engaging content that adheres consistently to brand guidelines, • Excellent organizational and time management skills with a willingness to learn, • A portfolio with strong work exampleWestman Atelier offers a holistic total compensation package designed to support employees in all aspects of life, including a robust suite of health benefits, wellness perks, 401k, and paid parental leave. The base salary for this position will range from $70,000-78,000. Exact compensation may vary based on job related skills, experience, and location. Powered by JazzHR oWLLcgFKVU

Job DescriptionAbout UsNourish is on a mission to improve people's health by making it easy to eat well. Nutrition-related chronic disease is the largest and most overlooked crisis in the world. Food can be medicine: working with a Registered Dietitian is one of the most effective interventions available, but <1% of eligible Americans use their covered benefits.Nourish is building an AI-native, patient-friendly healthcare system centered on nutrition that improves outcomes, lowers costs, and helps people live healthier, longer lives. We launched three years ago, are live in all 50 states, and already have thousands of dietitians and hundreds of thousands of patients on the platform.We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised $115M from top-tier VCs including JP Morgan Growth Equity, Thrive Capital, Index Ventures, Y Combinator, Maverick Ventures, Box Group, Atomico, G Squared, and Pinegrove Venture Partners. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion.Learn more about us here and read about our recent Series B here.About the Role As an Influencer Marketing Associate, you'll support and scale one of our most important growth levers: performance-driven influencer campaigns. This is a high-impact role where you'll operate across strategy, execution, and analysis to power influencer-driven acquisition on TikTok, Instagram, and emerging channels in tandem with our Influencer and Paid Social team. You'll report to our Growth Marketing Lead and collaborate closely with teammates across Creative, Paid Social, Influencer, Analytics, and more. It's a unique opportunity to get deep exposure to influencer and growth marketing at a high-growth startup and help build a scaled engine. This role is full-time and based in NYC (expectation to be in-person 3–4 days/week, with some remote flexibility). Our office is in Union Square. Key Responsibilities: • Manage end-to-end influencer campaign execution. You'll run the full lifecycle: sourcing creators, negotiating and contracting, coordinating content, and ensuring deliverables go live on time and on brief., • Surface insights and support performance analysis. You'll help track results, pull key learnings, and identify ways to improve CPA and creative outcomes over time., • Source and onboard high volumes of creators. You'll help build and manage our pipeline of paid influencer talent, prioritizing speed, fit, and brand alignment across campaigns., • Own creator relationships and comms. You'll be the face of our brand to creators and agencies, and send thoughtful, clear communications, navigating negotiations, and tracking performance and feedback., • Support cross-functional campaign development. You'll partner with Creative and Growth (Paid Social) to develop briefs and campaigns, collaborate on content ideas, and ensure messaging feels platform-native and on-brand.You'll love this role if:, • You have 1–3 years of experience in a fast-paced environment, where you have been accountable to organizing and managing a high volume of output in a role that involves a lot of relationship management. Bonus if you've worked at a DTC brand, influencer agency, or startup., • You have strong attention to detail and accountability. You catch what others miss, stay organized across lots of moving parts, and follow through on what you own., • You are an excellent communicator and collaborator, both internally and externally. You know when to loop people in, give updates, and adapt your tone and content to the audience., • You are culturally fluent and plugged into what's working on social. You have opinions on why a trend takes off and what feels off-brand or outdated., • You are analytically curious. You don't need to be a data expert, but you like understanding what's working and asking why. You're comfortable in a spreadsheet and are eager to dig in., • You bring a growth mindset and initiative. You don't just wait to be told what to do — you raise your hand, ask smart questions, and run with it. You constantly seek ways to improve and are eager to do so., • You learn quickly and can operate with autonomy. You're confident figuring things out and adjusting on the fly, even when things are ambiguous., • You are passionate about bringing nutrition therapy to the millions of Americans who need it!More InformationMission & Vision & SuccessNourish Clinical PhilosophyValuesWhy Nourish ExistsTeamCompensation & BenefitsHow We WorkPlease note that you must be legally authorized to work in the U.S. for this position.

Job DescriptionAbout BM DigitalBM Digital is a leading growth marketing agency built to help e-commerce brands scale profitably and predictably. We partner with high-growth DTC companies to drive customer acquisition through influencer marketing and conversion-optimized creative.With a team of 70+ growth operators, analysts, and creatives, we manage over 80,000 creator partnerships monthly and oversee $200M+ in annual media spend across Meta, TikTok and Google. Our campaigns are rooted in creative testing frameworks, full-funnel analytics, and a bias toward action. We’re not just an agency - we’re a growth partner.We foster a culture of ownership, curiosity, and creative rigor - where top performers can do their best work and see the direct impact of what they build.About the role BM Digital is seeking an experienced and strategic Account Director to lead and manage a portfolio of e-commerce-focused clients. In this pivotal role, you will be responsible for crafting and executing comprehensive growth strategies that drive measurable results. Collaborating closely with paid media analysts, creative teams, and other internal stakeholders, you will maintain a client-facing position, ensuring alignment between client objectives and our innovative marketing solutions. Your expertise in identifying growth opportunities, delivering strategic insights, and fostering strong client relationships will be essential to your success. Responsibilities:Media Strategy • Develop and implement comprehensive paid media strategies across platforms such as Meta, Google, TikTok, Snapchat, and X, ensuring alignment with client goals and market trends., • Collaborate with media analysts to monitor campaign performance, optimize media spend, and maximize return on investment (ROI)., • Stay abreast of emerging media channels and technologies to identify new opportunities for client growth.Funnel Optimization, • Analyze and optimize the entire customer journey, identifying drop-off points and implementing strategies to improve conversion rates., • Work with cross-functional teams to enhance landing pages, checkout processes, and post-purchase experiences., • Utilize analytics tools to track funnel performance and make data-driven decisions for continuous improvement.Offer Testing, • Design and execute A/B tests to evaluate the effectiveness of different promotional offers, pricing strategies, and messaging., • Interpret test results to inform future campaign strategies and client recommendations., • Ensure that offer testing aligns with overall marketing objectives and client expectations.Creative Strategy, • Together with Creative Strategists lead the development of compelling creative concepts that resonate with target audiences and drive conversions., • Incorporate feedback and performance data to refine creative approaches and maximize impact.Client Relationship Management, • Serve as the primary point of contact for clients, building and maintaining strong relationships based on trust and performance., • Conduct regular strategic planning sessions with clients, providing actionable insights and aligning marketing efforts with business objectives., • Address client challenges with resilience and adaptability, ensuring high levels of satisfaction and retention.This might describe you:, • 6–10 years of experience in growth strategy, digital marketing, or a similar role with a strong focus on paid digital advertising and e-commerce., • Demonstrated expertise in media strategy, funnel optimization, offer testing, and creative strategy., • Proven ability to manage senior-level relationships and address challenges with a strategic and solution-oriented mindset., • Experience in platforms like Meta, Google, and TikTok, with a track record of driving measurable business growth., • Excellent relationship-building skills with an entrepreneurial mindset to spot and capitalize on growth opportunities. Location: All of our team is working completely remotely. We’ll make sure your working experience is as comfortable as possible! Powered by JazzHR pKCLvu8PdE

Job Description Job SummaryFLOW SOCIETY is seeking a Marketing Assistant to join our team! As our Marketing Assistant, you will be working closely with the Marketing Department, following up on leads, updating CRM data, and working towards overall marketing goals. You will also be creating social media advertisements and posts, creating video content, maintaining ads, and designing promotional material. The ideal candidate is creative, is familiar with both social media platforms and design concepts, and has experience working with Microsoft Office and Photoshop. Responsibilities • We are seeking a highly motivated and detail-oriented Assistant Digital Marketing to support our growing performance marketing initiatives, • This role will support day-to-day operations and long-term strategy planning and execution across ecommerce, paid media, CRM, and social commerce platforms with an emphasis on paid media and TikTok Shop management, • The ideal candidate is highly organized, proactive, and excited to grow in a fast-paced environment, • Strategizing, executing, and optimizing digital marketing initiatives across the website, paid media, ecommerce, and TikTok Shop, • Build, maintain, and communicate the digital marketing calendar internally and ensuring alignment across channels and adapting to / communicating changes swiftly, • Support ecommerce operations, including product launches, promotions, site merchandising, QA, new feature development/UX updates, and feature optimization, leveraging data to inform priority projects, • Coordinate with brand and creative teams to ensure consistent messaging and timely asset delivery across digital touchpoints/to all external agencies, • Explore new strategies for growing traffic and online sales, • Monitor and report on campaign performance and ecommerce KPIs, including traffic, conversion rate, AOV, engagement, paid media performance metrics, • Stay on top of DTC and trends, tools, and digital best practices to inform testing and innovation, • Management and optimization of full-funnel paid media efforts across Meta, Google, and TikTok (including TikTok to website, and TikTok shop advertising), • Help lead creative testing efforts by tagging, tracking, and organizing content based on performance, usage rights, and audience segmentation, • Own the day-to-day management of TikTok Shop: product listings, storefront updates, bundle creation, and creator coordination, • Strong written and verbal communication skills, • Familiarity with video and photo editing, • Familiarity with Microsoft Office suite, • Strong organizational skills, • Strong attention to detail

Job Description Summary: Book of the Month is seeking a Designer to conceptualize, design and produce effective creative deliverables. You will work alongside a talented team of creatives from brief through execution. A successful candidate will have a high impact on executing brand identity, is highly iterative and adaptable, and is as fluent in storytelling through animation and motion graphics. What you’ll do… • Conceptualize, design and make creative assets to produce excellent and high-performing creative., • Collaborate with creatives and marketers to ideate and brainstorm impactful social, digital, and traditional content that reflects BOTM’s brand aesthetic and goals., • Produce high quality content that adheres to our brand’s style guidelines and maintains graphic consistency across all channels, such as our mobile app, web, email, organic and paid social media and print., • 2+ years of experience in design and creative execution at a consumer-facing brand (preferably DTC) and/or agency, • Strong skill-set in conceptualizing, brainstorming, illustration, design, animation, and collaboration to create compelling, brand aligned creative., • Experience designing for consumer facing brands across a range of platforms., • The ability to effectively collaborate with various teams, providing guidance in your subject matter expertise and a willingness to incorporate industry best practices., • Proficient in Figma, Adobe Creative Suite, After Effects, and relevant creative tools., • The ability to understand, absorb and execute on direction and creative feedback or criticism., • An aptitude for time management, organization, collaboration and direct communication. Salary Range: $65,000 - $85,000 Powered by JazzHR bLf1TDHMxg

Job Description Mission: Allurial is a fast-growing romantasy subscription brand building a passionate community around engaging stories and an elevated product and membership experience. The Marketing & Editorial Coordinator role is designed for early-career professionals who are hungry to grow in the worlds of digital marketing, e-commerce, and publishing. You will gain accelerated responsibility and hands-on exposure to growth marketing, retention, social media, influencer partnerships, and editorial. It’s an opportunity to sit at the intersection of creativity, data, editorial, and marketing. We’re looking for a driven, organized, motivated, and highly detail-oriented individual who’s eager to build their career in marketing, loves books (especially romantasy), and thrives in a fast-paced startup environment. What You’ll Do: You’ll gain exposure across multiple areas of marketing, retention, and editorial. You won’t necessarily be responsible for all of the tasks listed below—your focus will depend on business needs and your unique skills. • Growth & Performance Marketing, • Build, proof, and report on paid campaigns across email, social, and digital channels., • Learn what drives ad performance and help optimize targeting, budgets, and creative., • Support testing of new channels and creative strategies., • Influencer & Partnerships Program Management, • Coordinate Allurial’s monthly influencer program, managing outreach, product distribution, and performance., • Over time, analyze results and recommend improvements to expand reach and ROI., • Social Media & Community Engagement, • Develop, schedule, and publish posts across Allurial’s social channels., • Collaborate with freelancers and creators to bring campaigns to life., • Lead member engagement initiatives across platforms, ensuring the community feels heard., • Member Experience & Retention Development, • Support key lifecycle programs (i..e, gifting, refer-a-friend, retention campaigns) through cross-functional project management., • Compile and analyze campaign and lifecycle data to identify opportunities for churn reduction and LTV., • Insights & Reporting, • Monitor community conversations and feedback across platforms., • Design and distribute surveys; synthesize insights., • Editorial Support, • Read and evaluate incoming manuscripts, providing feedback on fit for Allurial’s brand and audience., • Partner with the Editorial team to coordinate projects. About You:, • 1–3 years of experience in a fast-paced, dynamic environment (startups, agencies, or DTC brands a plus)., • Passion for romantasy and the broader book ecosystem—with curiosity about how fandom, marketing, and editorial., • Interest in digital marketing, subscriptions, and creative selling., • Excellent communication and organizational skills, with the ability to manage multiple projects at once., • Analytical mindset, comfortable using Excel/Sheets to track data, interpret results, and recommend next steps., • Creative eye for compelling campaigns and ability to spot what resonates with audiences., • Adaptable, scrappy, and energized by startup life., • Grit, perseverance, and a willingness to take on challenges and learn quickly. Salary Range: $80,000 - $110,000 Powered by JazzHR yF9gAmTMHJ

Job Description Hi, we're Nuts.com! Nuts.com is a self-funded, profitable, rapidly growing multi-channel DTC specialty food and wellness company with over 550 people on our team. We're changing the landscape of snacking on nuts, dried fruit, chocolate and more! We planted our roots in Newark, New Jersey during the Great Depression, selling premium nuts on Mulberry Street's open-air market. We've come quite a long way since then, taking our multi-generational family business online in 1999. Even after 96 years, we continue to pride ourselves in expertly sourcing the highest quality foods and treating our customers like family. What's our team like? We're driven, collaborative and entrepreneurial. Energy and passion power our business and we look for candidates who share in that excitement to help us continue to build something special. The role: We're looking for a hands-on, versatile Graphic Designer to join our in-house creative team at Nuts.com. This role is perfect for someone who's eager to flex their design skills, learn fast, and make an immediate impact. You'll help bring our brand to life across key consumer touchpoints—email, website, social, and packaging—while working closely with both the marketing and creative teams. Success in this role depends on being self-motivated, composed, curious, organized, open to feedback, empathetic, and wildly collaborative. What you'll do: • Design and produce engaging, on-brand assets for email, social media, website, and packaging, • Collaborate with marketing partners to execute campaigns and support seasonal priorities, • Work within and help evolve our brand guidelines, templates, and systems, • Manage and organize our Figma files, email design libraries, and asset naming conventions, • Assist with production work and file prep for print and digital channels, • 2–4 years of experience in graphic design and a strong portfolio, • Strong proficiency in Figma and Adobe Creative Suite, • A solid understanding of visual hierarchy, typography, and layout across digital mediums, • Familiarity with email design best practices and responsive layouts, • Ability to juggle multiple projects, communicate clearly, and meet deadlines, • A collaborative mindset and eagerness to grow, • A high-growth and rewarding role in a foundationally strong and rapidly evolving business, • Annual Salary Range: $75,000 - $80,000 plus annual bonus, • Excellent benefits including a 401K Match, • Paid Maternity, Adoption and Paternity leave, • And all the Nuts.com snacks your heart desires + a 40% employee discount EEO STATEMENT Nuts.com is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, immigration status, age, sex or gender (including pregnancy), gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Applicants with disabilities who require assistance or accommodation during the application or interview process should reach out to us at

Job Description TruVolt Brands: Senior Accountant $90,000 - $110,000 USD annual salary per year Fully On-Site Role - 200 Hudson Street, Jersey City, New Jersey 07302 TruVolt Brands (a subsidiary of The FESCO Group) is looking for a Senior Accountant to join its dynamic and growing team of top professionals that manufacture and sell Walmart, Amazon 3P, DTC and B2B, state-of-the-art home, garden and landscaping equipment. Think green! Think electric and battery powered snow blowers, lawnmowers, pressure washers and chainsaws. TruVolt carries over 500 products, all the Snow Joe brands and recently acquired Jetson (which currently produces the number 1 selling e-bicycle in the US). Electric Bikes, Scooters, Hoverboards and More and Shop Joe Brands: Snow Joe®, Sun Joe®, Aqua Joe®, Auto Joe® Our people have powered TruVolt’s mission: to disrupt historically gas-driven market sectors with top-quality, reliable, and easy-to-use innovations that are both affordable and eco-conscious, and to deliver these solutions to our customers with prime-like speed. Our team is passionate, driven, collaborative, intellectually curious, and excited about the opportunity to transform our respective industries. We strive to continuously learn, explore, experiment, and achieve results. We believe in empowering people to do their best work and provide a healthy atmosphere with ample opportunities for growth along with competitive pay, a family-like, collaborative culture and great benefits. Job description We are seeking a dedicated accountant to join our growing company. The Staff Accountant will report to the Accounting Manager and provide day-to-day accounting support by preparing journal entries for accurate general ledgers and sub ledgers while maintaining supporting documents. The Staff Accountant will also perform reconciliations and assist with the monthly general ledger closed in a timely manner. What You'll Do • Assist in maintaining an accurate general ledger and sub-ledgers., • Understand and utilize appropriate accounting procedures and processes., • Assist with Inventory reconciliation and prepare Inventory borrowing base certificates., • Prepare and record monthly accrual entries., • Monthly Balance Sheet analysis., • Assist with preparation of monthly, quarterly, semi-annual and annual financial reports., • Assist with external and internal audits., • Manage recurring entries for company and parent company including monthly entries and reconciliation, • Responsible for company and parent company Fixed Asset maintenance, entries, reconciliation, and reporting including yearly counts., • Responsible for payroll entries and other monthly close entries for company and parent company.Who You Are, • Bachelor's or higher degree in Accounting/Finance, • 3+ years accounting/finance experience, • Solid understanding of GAAP and ability to do accounting research to find solutions for accounting issues., • Experience with ERP systems; MS Dynamics GP experience a plus, • Highly detail oriented and organized in work. 8o65KHpzb4

Job Description Did you not see a role that fit your interests? Please apply here to join our Talent Network for our future Accountant Openings. Who We Are: We're builders, entrepreneurs, and problem-solvers who draw our inspiration from the incredible leaders we serve. Nearly 15 years ago, we set out to find a better way to help the country's leading startups navigate the financial hazards that follow their first institutional funding. Today, Propeller's 350+ full-time professionals on three continents are proud to be considered the premier finance and accounting partner to many of the most iconic emerging companies across the CPG, DTC, Technology, Crypto, and Professional Services industries. We are more than just an outsourced CFO and accounting provider; we are a growth partner for our clients. With a best-in-class technology platform, coupled with unparalleled data and workflow optimization tools, we give founders the visibility and confidence to make smarter decisions. Title: Accountant (Varying levels) Reports To: Director of Accounting, Pod Lead Location: Remote (In person meetings as needed) Role overview: Accountants are responsible for delivering value and accounting services to clients from Propeller's portfolio of fast-growing consumer brand, technology and food & beverage companies. The role offers growth and exposure across several industries. Accountants collaborate and are supported by our Accounting and Finance Directors, as well as others at Propeller, to manage client relationships, oversee the preparation of monthly financial reporting, and develop and implement accounting policies, procedures and controls for our clients. Responsibilities: Accounting & Reporting • Lead month-end close process for a portfolio of clients, working with a team of international accountants to complete reconciliations and prepare supporting schedules as needed, • Prepare monthly financial statements including trend and variance analysis, • Own general accounting processes, including streamlining workflow and ensuring accuracy and timeliness of deliverables, • Increase efficiency and document complex accounting processes with clients, including internal processes and controls, • Prepare federal, state and local tax and compliance filings such as: 1099s, Delaware Franchise, 3921s, etc., • Actively engage with clients to deliver high quality service to a portfolio of clients in multiple industries, • Partner with Propeller Directors/CFOs to manage client relationships, • Operational accounting experience; multi-client experience required, • Proactive communicator with problem solving and organizational skills, • An undergraduate degree in Accounting or Finance preferred, • A passion for supporting start-up companies, learning and driving process improvements, • Experience with full close-cycle accounting, • Experienced in QBO or Netsuite, • Working knowledge of inventory management and/or revenue recognition, • Advanced Excel knowledge Current Benefits Offered: Generous Paid Time Off and Holiday pay, Comprehensive health benefits plus dental, vision, short and long-term disability, and life insurance. HSA contribution, Paid Family Leave, 401k match and Remote Work. We also help you grow in your professional life.