AM Server - Tavernonna (Breakfast Service)
hace 12 días
Kansas City
Job DescriptionDescription: At Tavernonna, mornings are warm, inviting, and full of intention. Breakfast at Tavernonna blends Italian-inspired comfort with approachable favorites—served in a relaxed yet polished atmosphere that welcomes hotel guests, locals, and early risers alike. Tavernonna is managed by Arbor Lodging, a leading hotel investment and management company with a growing portfolio across the United States, Mexico, and the Caribbean. Arbor partners with brands including Marriott, Hilton, Hyatt, and IHG and is known for its people-first, hospitality-driven culture. This role is ideal for a morning-oriented server who brings calm energy, consistency, and genuine warmth to start each guest’s day on the right note. Summary: As an AM Server at Tavernonna, you set the tone for the guest experience. You’ll provide attentive, efficient breakfast service while maintaining a welcoming and unhurried atmosphere. This role requires strong communication skills, organization, and the ability to manage both early-morning pace and guest expectations with grace. Duties & Responsibilities: • Deliver friendly, attentive breakfast service in a relaxed morning environment, • Greet guests warmly and create a positive first impression to start their day, • Guide guests through breakfast menu offerings, including ingredients and preparation methods, • Take accurate food and beverage orders and serve items safely and efficiently, • Monitor tables and anticipate guest needs, including refills and special requests, • Process checks and payments accurately in accordance with company policies, • Maintain cleanliness of tables, glassware, silverware, and service areas throughout service, • Prepare your station prior to opening, maintain it during service, and break it down at shift end, • Communicate effectively with the kitchen and support staff to ensure smooth service flow, • Report tips accurately in compliance with IRS and company guidelines, • Maintain a professional, calm, and positive attitude with guests and coworkers, • Prior breakfast or daytime serving experience preferred, • Strong guest service skills with a warm, approachable demeanor, • Ability to work early mornings, weekends, and holidays as needed, • Strong attention to detail and time management skills, • Ability to multitask in a steady-paced breakfast environment, • Professional appearance and team-oriented mindset, • Ability to stand, walk, and lift up to 50 lbs for extended periods, • High school diploma or equivalent experience, • Ability to obtain and maintain required food and beverage certifications Benefits: • Competitive salary, • Annual review with increase potential, • 401k program with company match, • Medical, Dental, and Vision insurance available to eligible employees, • Wellness benefits available to eligible employees Arbor’s Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: • Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient., • Lead with Heart - Be kind, passionate and hospitable., • Be Accountable - Take ownership and deliver results., • Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.