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Job Description Position Description Title: Guest Services Team Member Department: Frontline Reports To: Director of Frontline Job Classification: Non-exempt Summary The Guest Services Team Member is the first point of contact for our guests. Our Guest Services Team is responsible for meeting each person’s basic needs while providing biblical hospitality and sharing the love of Jesus Christ. Responsibilities: • Ensure that all incoming guests are scanned in before entering the building, • Check in evening guests into the dorms (assign beds, distribute linens, towels, and toiletries), • Ensure that all incoming calls and/or questions are answered promptly, • Working knowledge of our available services and primary referral agencies, • Ensure the safety and security of the environment for guests, employees, and volunteers, • Supervise, train, and coach volunteers as assigned, • Complete guest incident reports as needed, • Know, understand, and help enforce the rules and expectations of the shelter, • See to the welfare of the guests by calling first responders as appropriate, • Maintain thorough and timely guest records in a web-based tracking system, • Establishes a sense of safety and hope for personal growth and change for all guests, donors, or volunteers, • Provide spiritual comfort through listening, prayer, and sound biblical consolation to guests as the opportunity presents, • Exhibits a caring Christian lifestyle to guests, co-workers, volunteers, and donors, • Other tasks as assigned Requirements • High school diploma or GED required. College education preferred, • 2-3 years related experience preferred, • CPR and Basic First Aid, desired, • Competent user of Microsoft Office applications and other office equipment, • Ability to give direction to others; high degree of flexibility and resourcefulness, • Ability to hold appropriate boundaries and maintain a high level of confidentiality, • Able to remain respectful and maintain composure in stressful situations, • Organizational skills with the ability to communicate clearly, both written and verbal, • Ability to share the Gospel and demonstrate Christian values and beliefs when interacting with guests, peers, and the public, • Ability to show compassion and exercise mature judgment, • Have a basic understanding of mental illness, alcohol and drug addiction, physical and sexual abuse, and poverty, • Ability to safely defuse tense situations and to de-escalate potentially harmful or violent situations Working Conditions • Ministry campus facility where emergency rescue services are provided., • Exposure to stressful client situations requiring compassion and discernment, • Walking, standing, sitting, bending, and minimal lifting required, • Attendance at meetings and occasional special events Evening/Overnight

Job DescriptionDescription: Part-Time Simulation Center Coordinator South College - We are one of the nation’s fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture. Over 16,000 Students 10 Campuses Competency Based Education Online Part-Time Simulation Center Coordinator Description South College Knoxville is seeking a part-time Simulation Center Coordinator to assist with the growing demand of the Sim Center. This part-time position is as needed Monday through Saturday as agreed upon in collaboration with the Simulation Center team. Our Simulation Coordinator will work in the following ways: General Responsibilities • Participates in the development, implementation and evaluation of the simulation curriculum that conforms with South College’s mission, goals, and objectives, • Conduct tours of the facilities., • Promote revenue stream training services to local external healthcare and emergency response organizations., • Supervise preventive maintenance of equipment according to manufacturers' recommendations., • Monitor scheduled maintenance to ensure that equipment is operational., • Work with manufacturers or vendors to correct equipment deficiencies in order to minimize down time., • Provide BLS, ACLS, and PALS training to health science students and faculty, • Evaluate, revise, coordinate and deploy simulation curriculum, • Instruct didactic year students, participating as Course Director as directed, • Assist in the preparation for didactic lab activities throughout the didactic and clinical quarters, • Monitor equipment and supply levels, replacing items as needed in concert with the Department leads and pursuant to budget approval, • Assist in other departments as needed, • Participate in scholarly and research activities., • At least three years of clinical experience, • Experience in high-fidelity simulation in an academic environment, • Strong organizational skills and keen attention to detail, • Adept interpersonal and communication skills, • Skillful problem-solving capabilities, • An ability to work effectively in a team environment with faculty, staff and administration, • Excellent written and oral communication skills, • Computer skills in MS Word, Excel, and PowerPoint