Front Desk Receptionist / Showroom Sales Associate
10 days ago
Knoxville
Job Description Stokes Electric Company is seeking a lively, high‐energy Front Desk Receptionist / Showroom Sales Associate to join our amazing showroom team! A great receptionist is much more than someone who answers the phone; they are the Director of First Impressions. We’re looking for someone who can create a welcoming, polished environment while also engaging customers on the showroom floor and supporting our sales efforts. This role blends administrative excellence with hands‐on showroom support. As the first point of contact for our company, you will set the tone for every client, partner, vendor, and showroom shopper who walks through our door. Responsibilities: Front Desk & Administrative Duties • Greet, welcome, and direct clients, guests, customers, and vendors professionally., • Answer, screen, and forward incoming calls; manage emails and general correspondence., • Sort, distribute, and prepare incoming/outgoing mail and packages., • Maintain a tidy, organized, and presentable reception and showroom entrance., • Assist customers on the showroom floor by answering questions and guiding them through product options., • Develop product knowledge to confidently discuss features, benefits, and pricing., • Provide friendly, attentive customer service throughout the shopping experience., • Support the sales team by preparing quotes, tracking orders, and maintaining updated product displays., • Ensure the showroom remains visually appealing, stocked, and customer‐ready at all times., • Build rapport with customers to encourage repeat visits and referrals. Qualifications: • Excellent communication and customer service skills required; sales-oriented mindset a plus., • Ability to prioritize, multitask, and stay organized in a fast-paced environment., • Strong written and verbal communication skills., • High attention to detail with strong follow-through., • Patience, professionalism, and the ability to remain calm under pressure., • Tech-savvy and comfortable learning new systems; POS or CRM experience is a bonus. Company DescriptionStokes Electric Company is a well‐established, respected business with more than 90 years of service in the Knoxville area. We take pride in offering a supportive workplace filled with great people, a collaborative team culture, and a positive work environment. Employees at Stokes Electric Company enjoy real opportunities for growth, advancement, and long‐term career success.Stokes Electric Company is a well‐established, respected business with more than 90 years of service in the Knoxville area. We take pride in offering a supportive workplace filled with great people, a collaborative team culture, and a positive work environment. Employees at Stokes Electric Company enjoy real opportunities for growth, advancement, and long‐term career success.