Manager, Program Implementation & Operations, Education Equity
5 days ago
New York
Job Description Position Title: Manager, Program Implementation & Operations, Education Equity Reports to: Associate Vice President, Education Equity Department: Education Equity Organization Summary: United Way of New York City (UWNYC) works with a coalition of trusted partners to unite community power with citywide possibility. Together, we meet today’s most urgent needs while building transformative solutions for tomorrow — striving for health, opportunity, and prosperity for every New Yorker in every neighborhood. Part of the United Way Worldwide system, one of the world’s most recognized charitable brands, we believe that New Yorkers deserve to thrive where they live and envision a future where all New Yorkers have the resources they need to live long, healthy lives in flourishing and resilient neighborhoods. We strive to model our values in all our relationships, both internal and external: Collaboration, Compassion, Integrity, Accountability, and Superior Performance. Manager, Program Implementation & Operations – Education Equity UWNYC’s education work follows a place-based model—partnering directly with neighborhoods, schools, and families to design solutions informed by local knowledge, community priorities, and the lived experiences of students. This role supports the implementation and coordination of programs that are responsive to the strengths and needs of each community. Position Overview: Reporting to the Associate Vice President, Education Equity, the Manager, Program Implementation & Operations, Education Equity will provide critical cross-functional coordination, operational support, and project management across the Education Equity team. This role will work closely with three Directors to support the implementation, tracking, and continuous improvement of multiple education equity initiatives. They will play a key role in ensuring programs run smoothly and efficiently. They will maintain timelines, support internal and external communications, and manage program operations. Primary Responsibilities Program Implementation & Operational Support • Support three Directors in the day-to-day implementation and operations of education equity programs., • Maintain project plans, timelines, trackers, and shared systems to ensure accurate documentation and timely execution of all program activities., • Coordinate logistics for program activities, including meetings, trainings, workshops, and partner engagements., • Assist in preparing program materials, presentations, agendas, and participant communications., • Serve as a central coordination point across the Education Equity team, ensuring alignment on priorities, tasks, and deadlines., • Facilitate internal communication, including scheduling, meeting prep, note-taking, and follow-up on action items., • Coordinate with internal departments (e.g., Finance, Development, Operations) to support contracts, invoicing, compliance documentation, grant reporting, and related operational needs., • Support Directors in managing relationships with schools, community-based organizations (CBOs), and partner institutions., • Assist with scheduling, communications, and documentation for partner meetings and events., • Help ensure clear, timely, and professional communication with external partners, funders, and stakeholders., • Maintain organized digital filing systems, dashboards, and collaborative platforms to support transparency, accessibility, and accuracy of program information., • Support budget tracking and administrative processes as directed by Directors or the AVP., • Bachelor’s degree in education, public administration, social sciences, or a related field with a minimum of 3 years’ experience., • 2 years of relevant professional experience in project coordination, program operations, education programs, or related fields., • Strong organizational and project management skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment., • Excellent written and verbal communication skills and comfort preparing materials for internal and external audiences., • Detail-oriented, proactive, and able to anticipate needs and follow through independently., • Strong interpersonal skills and ability to work collaboratively with diverse internal teams and external partners., • Interest or foundational knowledge in education equity, community-based education, or culturally responsive practices., • Experience with data tracking, basic analysis, or reporting preferred., • Proficiency in Microsoft Office, Google Workspace, and virtual collaboration tools (e.g., Zoom, Miro); experience with project management tools such as Asana and Monday.com a plus., • Willingness to travel across NYC’s five boroughs as needed., • Project and Program Management, • Effective & Engaging Communication, • Strategic Relationship Building & Collaboration, • Strong analytical and data skills, • Community oriented Salary Range: • Job Title Salary Range: Manager salary range, • The final determination of salary, within this range, will depend on the candidate’s education, skills and experience required for the position. Additional Requirements: • Successful completion of background check., • UWNYC is presently on a Hybrid/In-Person work schedule. United Way of NYC Core Competencies for All Staff • Mission Focused: Catalyze others’ commitment to the mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations., • Relationship-Oriented: Understands that people come before processes and is astute in cultivating and managing relationships toward a common goal., • Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement., • Results Driven: Dedicated to shared and measurable goals for the common good: creating, resourcing, scaling and leveraging strategies and innovations for broad investment and impact., • Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network. How To Apply: Please apply on our United Way of New York City career page. No phone calls or faxes accepted. United Way of New York City is an Equal Employment Opportunity Employer